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northwest indiana auto on the road to recovery
Sunday, February 28, 2010 | Page DD2
Some vehicle makers are cutting lines while others expand. It all means great deals ahead for the consumer. By Andy Mikonis Times Correspondent
The sales numbers are in for 2009, and although it appears bleak, a closer look shows there are signs of recovery for this dynamic industry. Predictions for a 10-million unit sales year, as we reported in last year’s NWI Now auto section, held true for a grand total of 10,431,509 cars, pickup trucks, minivans, crossovers and sport utility vehicles sold in the United States. This was down from 13 million in 2008, and 16-17 million for the previous years of the decade. We saw many automakers retool and refocus in 2009, with Chrysler and General Motors reorganizing under bankruptcy protection. The good news? Virtually every industry analyst is predicting increased overall U.S. sales in 2010 in the 11 to 12-million-unit range. This is partly based on a surprising uptick in sales in December. Approximately half the brands selling in the U.S. saw sales increases over December 2008. The biggest gainer was Kia, which saw a remarkable 44 percent sales increase, Hyundai-Kia Automotive saw a 42 percent increase as a whole. Ford Motor Company came next with a 33 percent sales increase. Toyota and Honda followed with strong December gains. “December 2009 may be remembered as the month where interest in new cars returned if activity on our site is any indication,” said AutoTrader.com president and CEO Chip Perry. “Many consumers are feeling more confident about their jobs and the economy going into the New Year, and those factors, coupled with lots of exciting new models in showrooms, should drive an increasing amount of foot traffic to new car dealers throughout 2010. The typical AutoTrader.com visitor is looking to purchase a vehicle in 30 to 90 days, so new car dealers and auto manufacturers may have something to celebrate in the next quarter or so.” Another factor coming into play is “pent-up demand,” meaning many consumers have been holding on to their cars longer, accounting for some of the reduction in sales. We talked about pent-up demand last year, but now the trade publication Automotive News reports 14 to 15 million vehicles were scrapped last year. Do the math; that’s a lot of extra vehicles that haven’t been replaced yet. So what are car companies doing about it? One tactic is to create a stronger, leaner company by selling or closing brands. Ford, whose gamble of not taking government bridge loans is paying off, started this trend early by selling off Jaguar, Land Rover, and Aston Martin. More recently went Volvo and a stake in Mazda. Similarly, General Motors closed Pontiac and Saturn, and is in the process of selling Hummer and Saab. GM says they are focusing on their “core brands” of Chevrolet, Buick, Cadillac and GMC. Interestingly, Chrysler went in a different direction after joining forces with Italy’s Fiat, separating trucks from Dodge into a new Ram brand. Toyota also announced that the Prius name would be expanded into a separate brand featuring hybrid vehicles.
PhoToS by Andy MIkonIS
Above: At the Detroit Auto Show, Chrysler introduced a car based on the Lancia Delta from Italy— a taste of what might come out of the Fiat merger. Below: The Jeep Wrangler Islander special edition for 2010 (already sold out) was also on display at the Detriot Auto Show.
“Many consumers are feeling more confident about their jobs and the economy going into the new year, and those factors, coupled with lots of exciting new models in showrooms, should drive an increasing amount of foot traffic to new car dealers throughout 2010.” Chip perry, AutoTrader.com president and CEO
But it goes further than the marketing and juggling of brands. Automakers are still making major investments in U.S. plants. At last month’s North American International Auto Show in Detroit, Ford announced an additional $450 million investment in its Michigan Assembly Plant for electric and plug-in hybrid vehicle production, creating 1,000 new jobs. This is on top of $550 million already slated. Michigan governor Jennifer Granholm was on hand for the announcement and said, “We know the auto industry is back!” Since then, you’ve probably heard Ford is investing another $400 million in its Chicago Assembly and Chicago Stamping plants to launch production of the next generation Ford Explorer, creating 1200 new jobs. Also at the Detroit show Stephen Jacoby, president and CEO of Volkswagen of America, said VW had seen growth over the last six straight months of 2009, and their new Chattanooga, Tenn. plant would be on line in one year. He cited a $1 billion investment that will create 11,000 jobs and build 150,00 cars a year. A GlobAl MArketplAce The Detroit three automakers have come to the realization that, as global players, they need to tap into the best powertrains and platforms they have worldwide, and stop building completely different cars for different markets. GM is leaning heavily on its German Opel division’s acclaimed platforms for new Buick
and Cadillac products. Small cars with European roots were the buzz at the Detroit show with Ford showing the 2012 Focus, and Chrysler the Fiat 500 which looks to be the perfect fit for their product lineup. Now that gas prices have been down and the economy seems to be picking up, will consumers still want small cars? Ford’s sales analyst George Pipas says it’s all about the demographics. Addressing a recent meeting of the Midwest Automotive Media Association, Pipas said. “Gas prices are overplayed as a factor in what people buy” though the “volatility of gas price leads to more thoughtful choices” by consumers. Where the demographics come in is in changing needs of the baby boomers, who comprise some 46 percent of sales and were the biggest buyers of SUVs and minivans, are now becoming empty nesters who don’t need large vehicles anymore. Also, 49 percent of first time buyers buy a small car. To appeal to older people used to more luxurious appointments, and tech-savvy younger buyers, both Ford and GM have laid out plans for stylish small cars with a lot of available options. But don’t count out trucks and SUVs yet. “For many vehicle shoppers, a larger car is a necessity because their family size or job requires a larger vehicle,” said Perry. “In 2008, these buyers held onto their vehicles and sat out the market. They look to have returned in 2009, pushing these larger vehicles back up in popularity.”
One trend your local dealers interviewed for this section confirmed is that used car sales are hot. Prices have stayed strong due to a shortage of used vehicles coming into the market, especially late model certified pre-owned (CPO) vehicles. “Those CPO buyers who weren’t scared away from buying by the challenging economy found that in many cases there just wasn’t available inventory of CPO vehicles because these leasing programs had dried up,” said Perry. “But as credit eases for both consumers and auto manufacturers, we’ll see a return to normalcy in the CPO market. Certified vehicles remain an important component of manufacturers’ and dealers’ sales strategies going forward into the future.” People still need cars. The consensus in the industry is that sales will gradually rise over the next few years as the economy recovers and consumer confidence is restored. One thing is for sure: there’s some great deals and incentives going on right now to spur sales. See what some of the area’s dealers are offering in the following pages, along with their take on the automotive market, and see some of strategies they are employing to keep this critical industry moving. Clockwise from right: The 2010 Dodge Challenger in new “Furious Fuschia” shown for the first time at the Chicago Auto Show; The next generation Chevy Caprice police car; The 2011 Shelby GT500 Mustang, shown for the first time in Chicago.
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northwest indiana auto on the road to recovery sunday, february 28, 2010 | Page DD3
highland
Christenson Chevrolet is stronG on trADition Founded in 1951 in downtown Griffith, Christenson Chevrolet has been in its present Highland location since 1963. Dean Christenson says the key to this longevity is a family tradition of active involvement in the business. “My Father Milford, my Grandfather, Warner Christenson, and two uncles Dale Christenson Sr. and Roy Christenson were the original owners,” says Christenson. “The dealership is presently owned by Milford Christenson, Dale Christenson Sr., Dale Christenson Jr., and Dean Christenson Sr. Other family members working here now are Philip Christenson, used car manager, Dean Christenson Jr., parts manager, Tara Christenson, advertising and Ervy Christenson.” The rest of the story is having an experienced staff. “We have 65 employees in our dealership,” says Christenson. “Our sales force of 16 salesmen is very experienced, averaging well over 15 years in the business. Our service department has 13 technicians of which five have the “World Class” certification. With the closing of some nearby dealerships, we recently hired five individuals from these dealerships. Three in sales, one in parts, and one in service.”
“We strive to provide the best products and services at the best prices and we invest in and support our communities.” Dean Christenson, Co-owner Christenson Chevrolet Dean Christenson has an optimistic outlook on the economy. “Business seems to be steadily improving,” he says, “Our service, parts and body shop have been very busy. We have had to increase our service hours and staff to keep up with demand. New car sales keep improving. With the great products in our lineup, I
PHOtO By ROBERt WRay
A long family tradition, with pride and dedication to what they do, has made Christenson Chevrolet a landmark of service and customer satisfaction. believe that with any improvement within the economy, our sales will explode.” As for evidence of those great products, Christenson says it’s already here, and there’s a lot more to come from GM. “Beginning with the all-new Malibu two years ago, the Traverse, Camaro, and now the Equinox, GM has proven they can build good quality cars that people want,” he explains. “We presently have more cars that get over 30 miles per gallon highway than any other manufacturer. We are looking forward to the new Cruze coming in late spring or summer that will replace the Cobalt. It is slightly larger than the Cobalt and will get 43 miles per gallon highway. And before too long we will have the much-anticipated Volt, the all-new Orlando and a new Aveo.” Christenson Chevy keeps 250-300 new vehicles at all times, carrying a large selection of the top sellers: the new Equinox, Malibu, Traverse and Camaro. They also stock a wide variety of commercial vehicles equipped with dumps,
flat beds and box trucks. “The used car market had fallen with the rest of the economy,” says Christenson. “This market has been coming back and we expect to have a strong used vehicle car sales year.” Christenson stocks about 125 used vehicles, most of which are GM Certified. The service department is now open Monday through Saturday 7:30am to 5:00pm. They service most makes and models, do factory warranty repairs on all GM models, GM Medium duty trucks, Isuzu Medium duty trucks and they accept all extended warranty contracts. “We run various special each month,” Christenson adds. “Some are in the paper, direct mail, and the last few months we are using e-mails.” Christenson Chevrolet supports a wide variety of community groups and organizations. “We just donated a brand new Chevrolet bus to the athletic department of IU Northwest,” says Christenson. “We support the Theatre at the Center
FOR MORE INFO:
Christenson Chevrolet 9700 Indianapolis Blvd | Highland, IN (219) 961-4144 www.christensonchevy.com
with a new vehicle donation. We also support the Northwest Symphony, the Youth Orchestra, the YMCA, the Boy Scouts, Sharing Meadows, Griffith Parks projects, Trade Winds, Wicker Park, Campagna Academy, Purdue Calumet and many of the various local youth teams in the surrounding communities to name a few.” “We are a locally owned and operated family business,” says Christenson. “We strive to provide the best products and services at the best prices and we invest in and support our communities. We also believe strongly that the current selection of vehicles that GM is producing and we offer are among the best available anywhere.”
^ *
*
^On select models. Excludes Camaros & Equinoxes. *On select new Chevy’s to qualified buyers with approved credit. Offers expire 2 days from publication.
PARTNERS IN PROGRESS
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northwest indiana auto on the road to recovery
sunday, february 28, 2010 | Page DD4
merrillville
Slow Economy PromPtS rarE lExuS DEalS “The Lexus covenant is to treat the customer better than a guest in your own home,� says general manager Peter Takacs, “They’re continually reinforcing that. They set the benchmark for customer satisfaction.� Indeed, Lexus is always at the top of consumer surveys, and part of that success comes from their state-of-the-art dealerships known for their comfy customer lounges. A brand new facility opened in October of 2005, Lexus of Merrillville is affiliated with Lexus of Orland and Orland Toyota Scion. “In the last several years there has been an influx of new and remodeled Lexus dealerships. Made larger all for the customer. We have eight and a half acres to expand on.� Pete says they’ve definitely felt the slowdown in the new car market at Lexus of Merrillville, but there have been some positive signals of recovery. “The type of clientele that buys high end luxury cars are waiting out this crazy economy,� says Pete “until they feel it’s okay to spend
“The (financing) rates from Lexus are exceptional right now.�
PHOtOS by RObERt WRay
lexus of merrillville’s customer lounge reflects the luxury of their cars, including the GS350 (left) and lS460(bottom right).
Peter Takacs, General Manager Lexus of Merrillville again. We’ve had some slow days around here, but we sold eleven cars in one day recently. It was a Saturday, some guests were getting their free car washes, and there was a buzz in the showroom. They
were enjoying the atmosphere. The car business isn’t dead.� While Lexus is known for not offering incentives, Pete says the company has been offering reduced 1.9% and 2.9% finance rates on select models. At press time, it was on IS and ES, but check with Lexus of Merrillville for current specials. “We’ve occasionally seen this years ago,� says Pete, “it’s standard operating procedure at the domestic manufacturers to subsidize finance rates, but not for us. The rates from Lexus are exceptional right now.� “Pre-owned cars have been selling very well in this market,� says Pete, “certified pre-owned cars are doing extremely well, especially with people who might not want to buy new right now.� Pre-owned Lexus vehicles are less
than six years old, and have less than 70,000 miles, and have to be in like new condition. A three-year, 100,000-mile warranty with 100% coverage is included at no extra charge. Lexus is even offering 1.9% financing on select certified preowned models. “We have a nice blend of certified pre-owned Lexus vehicles, and other luxury brands, including domestics. Anything from Lincolns to Escalades and Tahoes.� Give a call or check the website, www.lexusofmerrillville.com, for the full inventory and latest special offers. “Internet traffic has been strong and getting stronger,� says Pete. “We’re selling between 15 and 25 cars a month online. Some are being shipped out of the area to people who are looking for specific cars.� Lexus of Merrillville has an exper-
FOR MORE INFO:
Lexus of Merrillville
3957 U.S. 30 Hwy., Merrillville, IN (800) 747-8351 www.lexusofmerrillville.com
ienced management team with Pete having been with Lexus since 1991, and service manager Jim Debord with Lexus since 1989. Whether it’s new or certified pre-owned, Lexus owners get a lot of extra benefits after the sale. “Complementary car washes anytime,� says Pete, “Pick up and delivery for service. The first two services are complementary with a new Lexus, and the first one on certified pre-owned.�
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northwest indiana auto on the road to recovery sunday, february 28, 2010 | Page DD5
valparaiso
Paul Sur BuiCk GMC iS here to Stay Established in 1987, Valparaisoâ&#x20AC;&#x2122;s Paul Sur Buick GMC has been consistently rated among the top GM dealers nationwide. â&#x20AC;&#x153;Our mantra is to make our customers completely satisfied,â&#x20AC;? says Mike Sur, â&#x20AC;&#x153;and our employees are regularly retrained in that.â&#x20AC;? Youâ&#x20AC;&#x2122;ll remember Paul Sur as a Pontiac dealer, but now that GM has decided to stop making Pontiacs, they are carrying on with Buick. â&#x20AC;&#x153;We want to be Valparaisoâ&#x20AC;&#x2122;s Buick dealer for the present and the future,â&#x20AC;? says Mike Sur, â&#x20AC;&#x153;Weâ&#x20AC;&#x2122;re here to stay. To meet the requirements we have to refurbish and remodel the facility. Weâ&#x20AC;&#x2122;re looking forward to thatâ&#x20AC;? Itâ&#x20AC;&#x2122;s an exciting time to be a Buick dealer as GM refocuses on Buick and is in the middle of a string of new product launches. Mike is also looking forward to the arrival of the all new 2011 Buick Regal this spring, but right now he says the 2010 Buick LaCrosse is getting the most attention in the showroom. On the GMC side, the 2010 GMC Terrain, an allnew small crossover that gets up to 32 miles to the gallon has been a big hit with customers. The highly rated GMC Acadia and Buick Enclave large crossovers also continue to sell well. â&#x20AC;&#x153;Theyâ&#x20AC;&#x2122;re all wonderful products,â&#x20AC;? he says.
â&#x20AC;&#x153;Our mantra is to make our customers completely satisfied and our employees are regularly retrained in that.â&#x20AC;? Mike Sur, Owner Paul Sur Pontiac â&#x20AC;&#x153;We also have a large selection of certified used vehicles with great warranties,â&#x20AC;? says Mike, â&#x20AC;&#x153;and if we donâ&#x20AC;&#x2122;t have what you are looking for, we will find it.â&#x20AC;? All inventory is on their website: www.
PHOtOS By ROBERt WRay
Paul Sur Buick GMC owner, Mike Sur, stands in front of a 2010 Buick. Sur is enthusiastic about the future of the Buick and GMC lines and plans to remodel his facility in the coming year. paulsurbuickgmc.com. â&#x20AC;&#x153;You can find us on all the search engines, and autotrader. com and cars.com,â&#x20AC;? says Mike, â&#x20AC;&#x153;you can shop from home, even negotiate online through a live feed.â&#x20AC;? Mike wants you to know: â&#x20AC;&#x153;weâ&#x20AC;&#x2122;re not going to lose a sale based on price.â&#x20AC;? Mike reassures Pontiac owners that Paul Sur Buick GMC will still continue to provide parts and service for Pontiac vehicles. In fact, they will do maintenance on all makes of vehicles and they even sell tires. â&#x20AC;&#x153;We have two world class technicians,â&#x20AC;? says Mike, â&#x20AC;&#x153;there are only about 1000 in the whole country.â&#x20AC;? And donâ&#x20AC;&#x2122;t forget about specials from the
service department. â&#x20AC;&#x153;We have prepaid maintenance packages,â&#x20AC;? says Mike, â&#x20AC;&#x153;you can buy in bulk at a healthy discount.â&#x20AC;? You can check on specials, and even schedule a service appointment via the website. They also offer detailing at lower prices than local detail shops. â&#x20AC;&#x153;Weâ&#x20AC;&#x2122;re a second generation, family run business,â&#x20AC;? says Mike, â&#x20AC;&#x153;we live in the community, our children attend local schools, and we donate to charities.â&#x20AC;? Mike is seeing positive signs of recovery for the area. â&#x20AC;&#x153;We hit bottom sometime last year,â&#x20AC;? he says, â&#x20AC;&#x153;In the last 60 to 90 days, things are loosening up compared to a year ago. Floor traffic is up. Web hits
FOR MORE INFO:
Paul Sur Buick GMC
1551 U.S. Hwy 30 Valparaiso, IN (219) 462-1168 (800)344-7150 www.paulsurbuickgmc.com
are up. Phone calls are up. People are starting to kick tires.â&#x20AC;? â&#x20AC;&#x153;The market has changed a lot,â&#x20AC;? he added, â&#x20AC;&#x153;Dealers have been terminated. It really changed the landscape. We hope to improve business. A healthy dealership will be more active in the community than one that is not.â&#x20AC;?
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PARTNERS IN PROGRESS
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northwest indiana auto on the road to recovery sunday, february 28, 2010 | Page DD6
cedar Lake
85 years
11009 W 133rd Ave - Cedar Lake, IN
GREAT DEALS. GREAT PEOPLE. BOTTOM LINE.
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2010 Dodge Ram 1500 Quad Cab 4X4 MSRP ........ $31 $31,575 575
city - hwy
14 / 20
REBATE ........................... -$2,500 Center Discount .......................... -$4,080 GMAC Rebate5 ...........................................-$1,000 Military Rebate9 ............................................... -$500 Allocated Unit Bonus7................................................. -$500 Lease Bonus Cash8 ................................................-$1,000
STK#7582
DRIVETRAIN • 4.7L V8 ENGINE • FLEX FUEL VEHICLE • 5-SPEED AUTOMATIC TRANSMISSION EQUIPMENT • 17” x 8” STEEL CHROME WHEELS • ALL SEASON TIRES SAFETY • ADV. MULTISTAGE FRONT AIR BAGS • LOCKING TAILGATE • ELECTRONIC STABILITY CONTROL • THEFT DETERRENT SYSTEM YSTEM • SPEED CONTROL • ANTI LOCK 4 WHEEL DISC BRAKES • SUPP. SIDE CURTAIN FRONT & REAR AIR BAGS • TIRE PRESSURE MONITORING SYSTEM INTERIOR • POWER LOCKS AND ACCSS. DELAY • SIRIUS SATELLITE RADIO • A/C • MEDIA CENTER CD/MP3 • 40/20/40 BENCH SEAT • TILT STEERING • PWR WINDOWS • REAR UNDERSEAT STORAGE EXTERIOR • TINTED GLASS WINDOWS • FOLD AWAY PWR HEATED MIRRORS • CHROME GROUP
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2010 Chrysler Town & Country Touring MSRP ........ $29 $29,245 245
city - hwy
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STK#7578
DRIVETRAIN • 3.8L V6 ENGINE • 6-SPEED AUTOMATIC TRANSMISSION EQUIPMENT • 16” x 6.5” ALUMINUM WHEELS • ALL SEASON TIRES • POWER SLIDING DRIVER/PASSENGER DOORS SAFETY • ADV. MULTISTAGE FRONT AIR BAGS • POWER LOCKS • CHILD SEAT ANCHOR • SUPP. SIDE CURTAIN ALL ROWS AIR BAGS • ELECTRONIC STABILITY CONTROL • SPEED CONTROL • KEYLESS REMOTE ENTRY • ANTI LOCK BRAKES • TIRE PRESSURE MONITORING SYSTEM • POWER LIFTGATE INTERIOR • AUX 12V POWER OUTLET • SIRIUS SATELLITE RADIO • A/C • STAIN REPEL SEAT FABRIC • OVERHEAD STORAGE • 8 WAY POWER DRIVER SEAT • MEDIA CENTER CD/MP3
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STK#7642
DRIVETRAIN • 3.7L V6 ENGINE • 5-SPEED AUTOMATIC TRANSMISSION EQUIPMENT • 17” x 7.5” ALUMINUM WHEELS • ALL TERRAIN TIRES • 17” STEEL SPARE SAFETY • ADV. MULTISTAGE FRONT AIR BAGS • POWER WINDOWS • SUPP. SIDE CURTAIN AIR BAGS • CHILD SEAT ANCHOR • ELECTRONIC STABILITY CONTROL • TRACTION CONTROL • KEYLESS REMOTE ENTRY • ACCIDENT RESPONSE • TIRE PRESSURE MONITORING SYSTEM INTERIOR • 12V POWER OUTLET • SPEED CONTROL • A/C • KEY THEFT DETERRENT SYSTEM • 8 WAY POWER DRIVER SEAT EXTERIOR • TINTED SUNSCREEN GLASS • LIFTGATE FLIPPER GLASS
2010 Jeep Liberty Sport
city - hwy
DRIVETRAIN • 3.7L V6 ENGINE • 16” x 7” ALUMINUM WHEELS • ALL SEASON TOURING TIRES SAFETY • ADV. MULTISTAGE FRONT AIR BAGS • ELECTRONIC STABILITY PROGRAM • ELECTRONIC ROLL MITIGATION • THEFT DETERRENT SYSTEM • TIRE PRESSURE MONITORING SYSTEM • SUPP. SIDE CURTAIN FRONT & REAR AIR BAGS INTERIOR • A/C • REAR 60/40 SPLIT FOLDING SEAT • 12V POWER OUTLET • MEDIA CENTER CD/MP3
$17,995
2010 Jeep Compass
$14,995
SALES Mon-Fri 9am - 8pm
Sat
9am - 6pm
FOR ALL YOUR AUTOMOTIVE NEEDS
SERVICE & PARTS
Mon - Thurs: 7am - 7pm Fri: 7am - 5pm Sat: 8am - 3pm We Service Most Makes & Models
Govorim Srpski
Ask for Olga Maric
~ Se Habla Espanol Por Favor Pregunte por Juan Gutierrez
No prior sales. All prices are plus tax, $149.00 Notary and billing fee and $15 lic fee. Everyone qualifies for Sale prices. Must present Ad for Sale price, good only on date of publication. Dealer will not honor pricing errors, if any, in this advertisement. See salespeople for details. Pictures are for illustration purposes only and may not depict actual vehicle. 3 Must be a current or past Chrysler vehicle lessee. 8 Rebate applied to a lease only, not availabe on a retail purchase. 5 Must finance or lease with GMAC. 9 Must be current, retired, or past military personnel. Must have proof. 7 Rebate only good on advertised vehicle. Not available on all units. 6 Must be current owner of any Chrysler group brand vehicle.
PARTNERS IN PROGRESS
15 / 19
VALUE ALLUE PRICE: A PRICE PR
DRIVETRAIN • 2.4L ENGINE • 17” x 6.5” ALUMINUM WHEELS • ALL SEASON TOURING TIRES SAFETY • ADV. MULTISTAGE FRONT AIR BAGS • ELECTRONIC STABILITY PROGRAM • ELECTRONIC ROLL MITIGATION • THEFT DETERRENT SYSTEM • SUPP. SIDE CURTAIN FRONT & REAR AIR BAGS • TIRE PRESSURE MONITORING SYSTEM INTERIOR • A/C • REAR 60/40 SPLIT FOLDING SEAT • 12V POWER OUTLET • MEDIA CENTER
STK#7548 DRIVETRAIN• 2.7L V6 ENGINE • 17” ALUMINUM WHEELS • FOG LAMPS • SOFT TOP • MATCHING SPARE • 4 SPEED AUTOMATIC TRANS SAFETY • ADV. MULTISTAGE FRONT AIR BAGS • 4 WHEEL DISC BRAKES • CHILD SEAT ANCHORS • CHILD PROTECTION LOCKS • THEFT DETERRENT SYSTEM • SPEED CONTROL • TIRE PRESSURE MONITORING SYSTEM INTERIOR • CD/MP3 RADIO • POWER WINDOWS • TILT/TELESCOPIC STEERING • 12V CENTER CONSOLE POWER OUTLET • A/C • FRONT/REAR CLIMATE CONTROL
city - hwy
REBATE ........................... -$1,500 Center Discount .......................... -$1,855 Military Rebate9 ............................... -$500 Allocated Unit Rebate7 ............................... -$500
STK#7607
MSRP ........ $25,140 REBATE ........................... -$3,000 Center Discount .......................... -$2,145 Military 9 Rebate ............................... -$500 Allocated 7 Unit Bonus ........................ -$500 Lease Bonus 8 Cash ............................... -$2,000
VALUE PRICE:
$16,995
2010 Jeep Wrangler Sport
MSRP ........ $19,350
23 / 28
2010 Dodge Charger SE
18 / 26
VALUE PRICE:
city - hwy
$23,995
city - hwy
MSRP ........ $24,000
16 / 22
YOUR PRICE:
REBATE ........................... -$2,000 Center Discount .......................... -$2,505 Military 9 Rebate ......................... -$500 Allocated 7 Unit Bonus .................. -$500 Owner 6 Loyalty Rebate ............ -$500
STK#7628
$22,995
2010 Jeep Grand Cherokee Laredo 4X4
city - hwy
YOUR PRICE:
STK#7476
DRIVETRAIN• 3.8L V6 ENGINE • 16” STEEL WHEELS • OFF ROAD TIRES • TWO FRONT TOW HOOKS • FOG LAMPS • SOFT TOP • MATCHING SPARE • 6 SPEED MANUAL TRANSMISSION • METAL DOORS SAFETY • ADV. MULTISTAGE FRONT AIR BAGS • 4 WHEEL ANTI-LOCK BRAKES • SKID PLATE SHIELD • ELECTRONIC STABILITY PROGRAM • ELECTRONIC ROLL MITIGATION • THEFT DETERRENT SYSTEM • TRACTION CONTROL • SPORT BAR w/PADS • SHIFT ON THE FLY 4WD • TIRE PRESSURE MONITORING SYSTEM INTERIOR • CD/MP3 RADIO • CARGO TIE DOWNS • PREMIUM INSTRUMENT CLUSTER
MSRP ........ $21,915 REBATE ........................... -$1,500 Center Discount .......................... -$1,670 Military Rebate9 ............................... -$500 Allocated Unit Rebate7 ............................... -$500 Lease Bonus Cash8................................... -$500
VALUE VAL ALUE L PRICE: PR PRICE RC
$17,995
11009 W. 133rd Ave For More Information Call Cedar Lake, IN 46303 GET THE LOAN YOU DESERVE! CALL OUR 24-HR AUTOMATED HOTLINE OR APPLY
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northwest indiana auto on the road to recovery sunday, february 28, 2010 | Page DD7
cedar lake
85 years
CENTER CHRYSLER DODGE JEEP CARRIES ON AN 85 YEAR TRADITION Cedar Lake dealer delivers sales and service with a personal touch Cedar Lake, IN Center Garage was founded in 1925 by John Schutz, and named for its location in what was then known as Center Township. It’s now a family owned and operated business, with grandson John G. Schutz still an owner. Now known as Center Chrysler Dodge Jeep and Ram, they’ve sold Chrysler brands since their opening, including DeSoto and Plymouth in the past, adding Jeep in the late 1990’s and is recognized by Chrysler as a 5-Star dealer. The present management team of Mark Fentress and Bryan Klein invested in Center in 2007. “Looking back, it was probably the worst possible time in terms of the economy,” says Mark, “but we’ve quadrupled sales in the last two years. We now have more porters than there originally were employees. We have 90 employees now. We changed big and it was a challenge to still treat customers on that one-on-one basis, but it’s important to us.”
ROBERT WRAY | THE TIMES
HOMETOWN TOUCH
“We pride ourselves on the hometown, high touch feel,” adds Bryan. “We want to be on a first name basis with our customers. We’re trying hard to be an honest dealership because we don’t want to sell you just one car, we want to sell you all your cars.” “Our claim to fame is Center Value Pricing,” says Mark. “You can pick up a low mile 2008 or 2007 model for half of the original MSRP. There’s a big market for well cared for late model vehicles at great prices. People have come in from long distances for it, southern Illinois just last week, Michigan, and even New York.” Mark says the best sellers on the new vehicle side right now are the all-new Ram pickups. “We’re very proud of Ram,” he says. “We believe Ram is the best truck out there. The Ram 1500 has received multiple awards, and the 2010 Ram Heavy Duty just won Motor Trend Truck of the Year. We want to be the top Ram dealer. No one in the U.S. will beat our prices. We’ll beat any written offer.” Other solid sellers at Center are the legendary Dodge Caravan and Chrysler Town & Country minivans. As well as Jeep Grand Cherokees and Jeep Commanders.
THE FUTURE OF CHRYSLER
What’s in store for the future of Chrysler? “We believe in the product,” says Mark. “We think the Fiat involvement is a good thing. We’re very excited and optimistic about the new product plans we’ve seen. The fuel mileage goals they are setting by tapping into Fiat’s small car technology are a great thing. The interior designs that are coming look sleek and have a bit of a European flair by virtue of the new ownership. Center sells all makes of used vehicles as well. Mark says there are typically 400 vehicles to choose from between new and used. “Chevrolet is really strong around here so we keep a lot of used Chevys in stock,” he adds. “Every used car goes through our shop for an inspection. We want to sell cars you can count on.” You can see all of the new and used inventory on our website www.centercars. com. “We also take used car orders,” says Mark, “if there’s a specific vehicle you want we’ll locate it and buy it for you. You can apply online for a loan. We make it easy if you’re credit challenged. You can apply in the privacy of your own home and we’ll give you a phone call to discuss the options.” The service department has ASE Certified Master Technicians as well as Master Certified Chrysler Dodge Jeep technicians. “We’ll work on anything,” says Bryan who is also the ROBERT WRAY | THE TIMES service director. “There’s about 180 years of combined experience in our shop.” Center will change your oil in 30 minutes or it’s free - if you have an appointment. “18-year old kids are not changing your oil either. We have trained and certified technicians doing it and we’ll do it cheaper than your standard quick oil change place. We stand by our work. For our technicians this isn’t just a job, it’s a career. They take their work very seriously.” Bryan says watch the website for lots of service and maintenance specials. You can also sign up for the VIP Service Club at no cost where they will text specials to you, often one-day only deals they use to fill the shop on slow days. “You won’t beat our prices on tires,” adds Bryan, “and when we give you a price it’s the total including installation. We don’t tack on mounting and balancing fees afterwards.”
VIP POWER
Center also has a VIP car buying program. When you buy a vehicle, you sign up and get an ID number and cards you can give out to family and friends. If you send someone in who buys a car, Center sends you a check for $200. “We just think word of mouth can convey a buying experience better than any advertising,” says Mark. The vibrant yet down-to-earth character of
Great Deals. Great People. Bottom Line. 219-374-7171 11009 W 133rd AVE Cedar Lake, IN
PARTNERS IN PROGRESS
Cedar Lake influences Center’s business plan. “We love the community,” says Mark. “We’re in the middle of four of the fastest growing zip codes in Indiana, yet it’s still a small community with good people. It’s a unique town with great natural resources.” Center employs special touches to keep that hometown feel. “We have a nanny on staff Wednesday through Saturday,” explains Mark. “She’s a retired lady who greets customers, and watches their children. She has some activities and card games for them. We have a car show every month in the summer. We support local organizations, school sports teams, little league teams, the Lions, the Jaycees... We are trying to be a good member of the community.” As far as his outlook for the car market and the area economy, Mark reflects: “We’re sensitive to any financial hardships the community at large is feeling. The car business is very fractured and tenuous right now, but this dealership has seen a lot of downturns and upturns in its 85 year history. It even burnt down and was rebuilt in 1989. Unfortunately, some of the dealerships cut by GM and Chrysler had been around that long, too. We’re doing our part selling affordable cars people can drive and truly depend on. The market is different but we don’t worry about it. If you have a good product at a good price, people will come in. Everyone needs a car and we’re selling cars just like we did last year, like we have for 85 years.”
Sales: Monday to Friday 9am to 8pm & Saturday 9am to 6pm Service: Monday to Thursday 7am to 7pm & Friday 7am to 5pm Saturday 8am to 3pm CLOSED SUNDAY
WWW.CENTERCARS.COM
name, ext.
northwest indiana auto on the road to recovery sunday, february 28, 2010 | Page DD8
Lansing, IL
RIDGEWAY CHEVROLET STANDS STRONG THROUGH LONG HISTORY OF SERVICE!
You’ve most likely heard about General Motors’ announcement that hundreds of dealers will be losing their GM franchises. Lansing, Illinois’ Ridgeway Chevrolet is one of those “wind down” dealerships, but there’s more to the story. “We’re fighting to keep our business after 82 years,” says owner Bob VanRamshorst – better known as Bob Van. “People are groundswelling around us,” says Van, “something I didn’t expect.” Van is appealing GM’s decision and he makes a compelling case. Clearly the bean counters at GM had to make some snap choices, and it appears they didn’t look closely at Ridgeway Chevrolet’s sit-
“We’re fighting to keep our business after 82 years.” Bob VanRamshorst, owner Ridgeway Chevrolet uation. Van says, “Since 1927 Ridgeway Chevrolet has survived the Great Depression, World War II, the Korean War and other international conflicts, and eight recessions. Most recently, we survived even bigger hurdles when the State of Illinois decided to do the biggest construction project in the nation by widening 80/94 to 15 lanes at our Torrence Avenue exit. For over three years, the exits, bridge and road in front of our entrance were shut down. Many times our loyal customers would call us from 80/94 and say they had been sitting in traffic for 45+ minutes trying to get to our dealership but they would apologize and tell us they had to turn around as they could not get to our location. Over this three-year period, we lost a lot of our business due to the construction project.” Then, about the time the project wrapped up, as we all know, the economy went down the tubes and took
PhOTO by RObERT WRAy
As General Motors continues to close dealerships, Ridgeway Chevrolet employees have been making a compelling case to avoid being wound down, citing their long history of success despite adversity. “it helped us get through the bad times.” Not only that, once the road opened up the special helped double their customer base in 2009, and is still available today. Bob points out GM’s own figures suggest there’s a 66% chance a happy service customer will come back for their next new car. Ridgeway still has new cars available while they await GM’s final ruling. Meanwhile, Bob agrees the used car market is strong today. “It’s picking up faster than new cars,” says Van, “People are cost conscious right now. You can buy an ’09 for $10,000 less than brand new.” While he’d like to continue running the Chevrolet franchise his grandfather
the new car market with it. Looking at Ridgeway’s sales performance during this period is certainly not a fair assessment of the business. Bob brings up some other interesting facts. No fewer than six Chevy dealers closed within 10 miles of Ridgeway even before the GM cuts. Also, even though Ridgeway is in what you might consider Ford country— right in between the Ford plants—Chevrolet is still number one in sales in their market area. There are a lot of Chevy people around here who need a dealer! Bob didn’t sit still while all this was going on. “We started $14.27 oil changes with a hand car wash during the road construction three years ago,” says Van,
FOR MORE INFO:
Ridgeway Chevrolet
17730 Torrence Ave. | Lansing, IL (708) 474-4990 www.ridgewaychevy.com
started, Bob says, “Whatever happens, it’s in God’s hands.” Even Lansing’s mayor, a loyal customer, has written an appeal to GM and offered to go right to Detroit if necessary. Either way, Ridgeway will stay in the car business. “We want people to know we’re going to be here regardless,” says Bob.
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Torrence Ave.
17730 TORRENCE AVE. LANSING IL
ThorntonLansing Rd.
**Based on 2009 Kelley Blue Book Prices. The value of used vehicles varies with mileage, usage and condition. Book values should be considered estimates only. All prices and payments plus tax, title, license and doc fee. *4.99 % for 72 months with approved credit with a minimum 25% down. ^0 for 72 months with approved credit. Dealer not responsible for price errors in ad.
PARTNERS IN PROGRESS
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northwest indiana auto on the road to recovery sunday, february 28, 2010 | Page DD9
Merrillville
PicK A WiNNer At SouthlAKe Auto MAll Dealership encourages you to see why Nissan and Kia are increasing sales in a recession
Two of the only car companies showing sales increases for the last two months are Nissan and Kia, but Michael Kors of Southlake Auto Mall isn’t just jumping on the bandwagon. He saw their potential a long time ago. “My dad started the dealership in 1976,” says general manager Sonny Kors, “we’ve been with Nissan since ’76, and Kia for about 11 years now.” With two solid product lines to sell, the Kors family knows the rest of the formula is solid customer service. Southlake was rated highest statewide in customer satisfaction by Kia in two quarters of last year, and consistently ranks in the top tier of area Nissan dealers.
“We have a better used car selection than most ... anything from $3,000 and up.” Sonny Kors, General Manager Southlake Auto Mall Kia especially has been doing extremely well, one of only three automakers to show sales gains last year in the U.S. We asked Sonny what is the secret to Kia’s success? “The product has come a long way in the last few years. They seem to get new products to market quicker, too” he answers. “We have plenty of new Kias to choose from,” says Sonny. “We have the 2011 Kia Sorento, built right here in the U.S. in West Point, Georgia. Kia had three new models in ’09, the Soul, Forte, and Forte Koup.” The quirky Kia Soul is a big hit at Southlake, and Sonny says it’s finding an unexpected following. “Soul was targeted to younger buyers in the 20-30 year old range, but we’re finding customers are 50 and up,” he explains. “It has a comfortable seat height comparable to a minivan, but it’s a lot more stylish. People still want to feel young.” Clearly Nissan hasn’t been increas-
PHOtOS by RObERt WRAy
Southlake Auto Mall owners Michael and Sonny Kors have seen their Kia and Nissan sales grow despite a challenging business environment. ing sales by sitting still “The mainstays with Nissan are the Altima and Maxima, both got a facelift for 2010,” says Sonny. “Rogue and Murano are consistent sellers, too.” “We have a better used car selection than most,” Sonny continues, “anything from $3,000 and up. There seems to be a lot of people looking for less expensive vehicles out there. We have about 100 used cars in stock. There aren’t as many new cars being built, so that means fewer used cars.” “All our cars are listed on the website www.southlakeautomall.com along with new and used car specials. You can fill out a credit application online and get
the ball rolling. Most everybody does some amount of research online, whether it’s on local dealer Web sites or national brand Web sites. Today’s customers are far more informed.” Southlake works hard on creative ways to get people financed. “The issue is still credit,” explains Sonny, “but we’ve got some new lenders we’ve been dealing with, like local credit unions. They need to have loans out there to make money.” Southlake Auto Mall which is a full service dealership with a body shop — Southlake Collision Center — right on site. “We have a loyalty program in both service departments,” adds Sonny. “You can collect points toward your next ser-
FOR MORE INFO:
Southlake Auto Mall
4201 E. Lincoln Hwy., Merrillville, IN (219) 945-4800 www.southlakeautomall.com
vice and save money there.” Sonny acknowledges the bumps in the road, but sees underlying strength in the economy: “There have been plenty of challenges to the car business with things like dealerships closing, and the Toyota recall. But people still need to buy cars. They are still shopping.”
We Treat You BETTER Than Family. “Your Northwest Indiana Kia & Nissan Store.”
11, 990
Nissans for $
2010 Nissan Versa Sedan 1.6 #A3003 Model code #11110 Auto Trans, A/C 2010 Nissan
Altima
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KOUP SX STANDARD FEATURES • 2.4L CVVT DOHC 173-hp 4-cylinder engine • 6-speed manual transmission • 17" tires with allow wheels • Sport-tuned suspension • Front fog lights • Supervision instrumentation cluster w/trip computer • Tilt and telescopic steering column • Sport-cloth seat trim • Leather-wrapped steering wheel and gear shift knob • Metal-finish interior accents • Metal pedals
2010 Kia
Soul
Rio
2010 Kia
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2010 Kia Sportage
HOURS:
MONDAY-FRIDAY 9AM-8PM SATURDAY 9AM-6PM
Prices plus tax, title, license and doc. fee. See dealer for details.
Check Our HUGE Selection of Pre-Owned Vehicles Online at
Soul Sport features • 2.0L 4cyl 142 hp • Sport Tuned Suspension. • Wider stance enhances stability and traction • Speed sensitive power rack & pinion steering • EPA-estimated 24 city/ 30 hwy mpg
Forte
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SOUTHLAKE NISSAN 4201 E. LINCOLN HWY • MERRILLVILLE, IN 800-928-2032
PARTNERS IN PROGRESS
Soul
2010 Kia
2010 Versa Wins a Consumers Digest Best Buy Award Fourth Year in a Row
2010 Nissan Cube
2010 Nissan
2010 Kia Forte
2009 Nissan Z® “Highest Ranked Compact Premium Sporty Car in Initial Quality” by J.D. Power and Associates.
2009 Altima “Highest Ranked Midsize Car in Initial Quality” by J.D. Power and Associates.
2010 Nissan
11,495
$
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2011 Kia Sorento
Made in Georgia!
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SOUTHLAKE KIA 800-928-4354
4191 E. LINCOLN HWY • MERRILLVILLE, IN HOURS:
MONDAY-FRIDAY 9AM-8PM SATURDAY 9AM-6PM
Prices plus tax, title, license and doc. fee. See dealer for details.
SouthlakeAutoMall .com
name, ext.
northwest indiana auto on the road to recovery sunday, february 28, 2010 | Page DD10
merrillville
! K TA O LO A E K
PAST, PRESENT
& FUTURE! 1969
Bob Anderson opens a full service Pontiac dealership in Crown Point, IN
2003 Bob Anderson’s grandson, Mike Anderson becomes general manager and continues to instill the Anderson “family values”
2005 Mike Anderson opens a “State of the art” facility in Merrillville. The time tested Anderson “family values” propells it to become the #1 Chevy dealership in the entire stat of Indiana.
2008 Mike Anderson Chevrolet opens it’s newest location at 533 W. Irving Park Rd. in Chicago
Stop by and say hello, we would love to meet you.
LET US SERVICE YOUR
VEHICLE
NORTHWEST INDIANA’S
EXCLUSIVE AUTHORIZED GM SERVICE CENTER
BRING IT TO AN OLD FRIEND! Merrillville Location
authorized service provider
Chicago Location
I-65 & 61st Ave.
5333 W. Irving Park Rd.
Visit Us On-Line @
Visit Us On-Line @
888-947-4151 www.mikeandersonchevy.com PARTNERS IN PROGRESS
773-465-2000
IT’S ALWAYS NICE DOING BUSINESS WITH A GOOD NEIGHBOR!
www.mikeandersonchicago.com
name, ext.
northwest indiana auto on the road to recovery sunday, february 28, 2010 | Page DD11
merrillville
PHOTOS BY ROBERT WRAY
Clockwise from top: 2009 Chevy Tahoe; Used Car Sales Manager John Flanagan commands one of the biggest used vehicle inventories in the area; General Sales Manager Tom Dow (left) and General Manager Al Kuchar (right) stand in front of the all new 2010 Chevy Camaro.
LARGEST INDIANA CHEVROLET DEALER SEES GROWTH IN THE MARKETPLACE Customers see savings from the number one Chevy dealer in the state!
“In 1969 Bob Anderson had a vision for Crown Point and Northwest Indiana,” says Tom Dow, general sales manager at Mike Anderson Chevrolet. “He envisioned a full service auto dealership that would build its customer base upon the foundation of service with integrity, fairness and family values. For the next 40 years Bob Anderson Pontiac earned the trust and respect of thousands of customers in Crown Point and surrounding communities. Folks soon came to realize that the Anderson name was something that you could count on.
“Mike Andserson is committed to offering the most reliable service, the best deals, and above all, rock solid integrity in doing business.” Al Kuchar, General Manager Mike Anderson Chevrolet In 2003, Bob Anderson’s grandson, Mike Anderson, became the general manager of the dealership and continued to instill the Anderson “family value” philosophy into every employee. It proved to be a great formula for success. The customer base continued to grow. In 2005 he took that philosophy to Merrillville and PARTNERS IN PROGRESS
opened Mike Anderson Chevrolet. This beautiful “State of the art” facility has since become the number one Chevy dealership in the entire state of Indiana, consistently outselling all competitors.” “The automotive market for Mike Anderson Chevy is still growing strong,” says general manager Al Kuchar. “The future looks like it will continue to improve.” Mike Anderson Chevrolet regularly has between 450 and 550 new cars and trucks in stock, according to Al. General Motors has reorganized, and refocused on their core brands, including Chevrolet, which is in the midst of a string of new product launches. Chevrolet has nine models that offer an EPA-estimated 30 miles per gallon or more on the highway, and offers two hybrid models.It’s no surprise when Al says “the new 2010 Equinox is our hottest new vehicle.” This all-new 5-passenger compact crossover gets up to 32 mpg when equipped with the 2.4-liter 4-cylinder engine with direct injection. A 3.0-liter V-6 engine with direct injection and variable valve timing is also available. “Sales of our new Camaro and Traverse are also very strong,” Al continues. Both of those vehicles have received acclaim for great design and build quality. There’s still more new vehicles to come this year from Chevrolet. “The new Chevy Volt electric car will be in our showroom this summer,” says Al. Also watch for the Cruze, just shown in Detroit and Chicago in its production version, a compact sedan powered by a turbo-
charged 1.4-liter 4-cylinder engine that gets 40 mpg, and a new Silverado HD pickup for 2011, with an all-new chassis and next generation Duramax diesel engine and Allison automatic transmission, was just introduced at the Chicago Auto Show. “Used vehicle buyers are currently looking for certified vehicles with warranties from reputable dealers,” says Al. “This strengthens the market for Mike Anderson Chevrolet. Our 150 unit used inventory is well rounded with all models foreign and domestic – most of our GM used vehicles are GM Certified – all models have some warranty.” A massive dealership like this needs a serious service department and body shop to go with it. “We have 40 service bays and 30 trained technicians to service your vehicle,” says Al. “We accept most insurance companies and accept most extended warranties.” Mike Anderson Chevy was also selected by GM as the area’s only factory authorized provider of warranty service to Saturn owners. “Mike Anderson is the only facility with the tools and training to service Saturns,” says Al. The Mike Anderson Chevy Web s i te — m i kea n d e rso n c h ev y.co m — offers a full array of new and used vehicles. You can check on specials, current rebates and incentives, check the value of your trade-in, or request a quote online. You can also make a service appointment. Service specials are posted on the website and also e-mailed periodically to customers. In December of 2008 the newest
FOR MORE INFO:
Mike Anderson Chevrolet
I65 & 61st Ave. | Merrillville, IN (877) 217-1047 www.mikeandersonchevy.net
Mike Anderson Chevrolet location opened at 533 W. Irving Park Rd in Chicago. “Collectively the Anderson family has 9 dealerships,” says Tom, “all built upon the principals of family values, integrity and trustworthy service. This represents a culmination of more than 50 years in the car business.” Each year Mike Anderson Chevrolet gives a portion of their profits back to the community. “An application for organizations wishing to submit requests is available at our cashier,” says Al. “A committee of Mike Anderson employees considers the requests and directs the awards to the selected groups.” “Moving forward,” says Tom, “Mike Anderson is committed to offering the most reliable service, the best deals, and above all, rock solid integrity in doing business. Stop by and say hello, we would love to meet you.” “We try to make our customers’ experience special,” adds Al. “We offer Starbucks coffee, bottled water, free car washes, and friendly, professional services to every customer. The air you breathe is even treated and scented – Mike Anderson Chevrolet is truly a different kind of dealer.”
name, ext.
northwest indiana auto on the road to recovery sunday, february 28, 2010 | Page DD12
schererville
CIrClE BuICk GMC foCuSES on SupErIor CuStoMEr SErvICE Circle Buick GMC on US 41 in Schererville has been a family owned and operated dealership for 28 years. â&#x20AC;&#x153;We started out as an Oldsmobile/Isuzu/ GMC dealership back in the â&#x20AC;&#x2DC;80s,â&#x20AC;? says Gina Chmielewski. â&#x20AC;&#x153;We are now a Buick/ GMC Dealer, with an amazing product line.â&#x20AC;? The majority of employees have been there for over ten years, according to Gina, with a few who have been there over twenty. â&#x20AC;&#x153;We strive to make our customers happy in everything we do. Our staff is trained to ensure our customers are completely satisfied, and treated like family. We have been so successful over the past 28 years because of our superior customer service.â&#x20AC;? Gina says the new car market is â&#x20AC;&#x153;definitely improvingâ&#x20AC;? and used cars are â&#x20AC;&#x153;doing great.â&#x20AC;? Most popular right now in the new showroom are the GMC Terrain and the Buick LaCrosse. As a special touch, Circle offers free maintenance for 3 years or 36,000 miles on all new Buicks.
â&#x20AC;&#x153;We strive to make our customers happy in everything we do.â&#x20AC;?
Photo by sharon burke
Circle Buick GMC family members include Bryan Druktenis, Salesperson; Gina M. Chmielewski, Customer Care Specialist; Wayne Druktenis, Jr., General Manager; and Eric Druktenis, Sales/Internet Manager.
Gina Chmielewski Customer Care Specialist Circle Buick GMC â&#x20AC;&#x153;We just launched a Preferred Owner Program, which is a loyalty program for our customers,â&#x20AC;? say Gina. â&#x20AC;&#x153;Every time you use our Service or Parts department, you get 5% of your (pre-tax) total back on your card to use on your next visit. It has been extremely successful and the feedback we are receiving from our customers is amazing.â&#x20AC;? The pre-driven department focuses on late model vehicles, mostly trade-ins and lease returns. â&#x20AC;&#x153;Quite a few vehicles on our pre-driven lot have been serviced here at Circle from day one of ownership,â&#x20AC;? says Gina. â&#x20AC;&#x153;We have the service and maintenance records on many of
those vehicles. Circle offers a Lifetime Powertrain Warranty on all pre-driven vehicles.â&#x20AC;? For GM Certified cars, Gina explains: â&#x20AC;&#x153;Now, when you purchase a 2005 through 2010 model year GM Certified Used Vehicle, it comes with a transferable 100,000-Mile/5-Year Powertrain Limited Warranty with no deductible. Itâ&#x20AC;&#x2122;s a whole new level of value, confidence and protection. We also offer 24-hour roadside assistance and courtesy transportation for the life of your 100,000-Mile/5-Year Powertrain Limited Warranty, based on original inservice date.â&#x20AC;? Circle has seven technicians, and 24 service bays, servicing all GM vehicles. The Web site has been generating a
lot business for Circle. â&#x20AC;&#x153;Yes, the Web site, www.circleautomotive.com, has had phenomenal results,â&#x20AC;? says Gina. â&#x20AC;&#x153;It is a way for our buyers to shop 24 / 7.â&#x20AC;? On the site you can look up inventory, check on current rebates and incentives, use the auto loan calculator, and apply for financing. Also you can put in a parts request, and schedule a service appointment. Thereâ&#x20AC;&#x2122;s also a link to their Facebook page. Circle is a Member of the Schererville Chamber of Commerce, a Corporate Sponsor for Lake Central High School, and they participate in and donate to Lake County Police and Fire department programs. Additionally, they participate in and sponsor many little leagues, cheerleading squads, and swim teams
For More InFo:
Circle buick GMC
1300 u.s. highway 41 | schererville, In (219) 865-4400 www.circleautomotive.com see us on Facebook
and host a classic car show for the Lake County Special Olympics every summer. â&#x20AC;&#x153;We will take care of you from start to finish,â&#x20AC;? says Gina. â&#x20AC;&#x153;We have award winning sales and service departments that will make sure you and your vehicle are well taken care of. We have the best inventory around, and will give you the best price.â&#x20AC;?
FAMILY OWNED AND OPERATED FOR 28 YEARS!
2010
2010
CHOSEN BY GM TO SERVICE NORTHWEST INDIANA. Ask about our â&#x20AC;&#x153;Preferred Owner Program!â&#x20AC;?
WE ARE PROFESSIONAL GRADE.
THE NEW CLASS OF WORLD CLASS
3!,%3 -ON 4HRU &RI AM PM 3AT AM PM \ 3%26)#% -ON 4HRU &RI AM PM 3AT AM PM 5 3 s Schererville, IN
| 219-865-4400 s ),, 773-221-8124 | www.circleautomotive.com Se Habla EspaĂąol
PARTNERS IN PROGRESS
name, ext.
northwest indiana auto on the road to recovery
sunday, february 28, 2010 | Page DD13
merrillville
At Harbor Honda, Customers Come First Merrillvlle IN _ Dave Lawson and Gino Burelli own a total of four Harbor dealerships in the area, including their Honda store located at 4613 E. Lincoln Highway in Mer-
proven to be the se- electric drive and a cret to surviving the 6-speed manual or downturn. The Honda continuously variable brand is considered #1 in the industry.â&#x20AC;?
price is posted!â&#x20AC;? adds Gino. â&#x20AC;&#x153;Our service department is modern and exceptionally clean with 22 bays,â&#x20AC;? The Accord A lot of Harbor says Gino. â&#x20AC;&#x153;We have and Civic continue to Hondaâ&#x20AC;&#x2122;s business is 10 technicians with be the biggest sellcoming from the web- all of the latest equipharborhonda. ment and technology. transmission. Honda site expects 36 mpg in com. â&#x20AC;&#x153;90% of used We service all foreign the city and a 38 mpg and about 25% of and domestic vehinew,â&#x20AC;? says Gino, â&#x20AC;&#x153;but cles.â&#x20AC;? With four dealhighway. that is quickly moving erships, they have a The Th used ve- in the same direction huge supply of parts hicle market mar at Harbor as the used.â&#x20AC;? All new to get you back on the is going â&#x20AC;&#x153;very strongâ&#x20AC;? and used cars are road quickly. Gino â&#x20AC;&#x153; says Gino. Gin â&#x20AC;&#x153;We offer online with photos. says Honda sends â&#x20AC;&#x153;Our best discounted out quarterly mailers +DUERU &HUWLÂżHG +DUERU & vehicles, winner of peopleâ&#x20AC;&#x2122;s choice for used cars for the last 7 years! We also ofIHU +RQGD &HUWLÂżHG ´
rillville. â&#x20AC;&#x153;We have owned the dealership for 12 years,â&#x20AC;? say Gino. â&#x20AC;&#x153;We have been located on US 30 in Merrillville for 6 years.â&#x20AC;?
ers at Harbor Honda, according to Gino. Whatâ&#x20AC;&#x2122;s he looking forward to from Honda? â&#x20AC;&#x153;The new Hybrid Civic Sports Car!â&#x20AC;? he says. The production version of the Honda Gino says the CR-Z was shown at outlook on the in- the North American dustry is pretty good International Auto from the perspective Show in Detroit last of Harbor Honda. month. Said to be the â&#x20AC;&#x153;Honda is not suffer- spiritual successor ing as much as other of the hit CRX, the brands,â&#x20AC;? say Gino. CR-Z will have a 1.5â&#x20AC;&#x153;High resale value liter 4-cylinder engine and quality have coupled to a hybrid
Honda has provided a sneak preview to the Honda CR-Z sports car. The carâ&#x20AC;&#x2122;s styling LV LQVSLUHG E\ WKH RULJLQDO +RQGD &5; 7KH +RQGD &5 = FRQFHSW ZDV ÂżUVW LQWURGXFHG LQ WKH FRQFHSWÂśV OLQHV KDYH QRW FKDQJHG PXFK VLQFH WKHQ 7KH FDU LV H[SHFWHG WR JR RQ VDOH LQ -DSDQ E\ )HEUXDU\ 0DUFK 7KH +RQGD &5 = ZDV LQWURGXFHG ZLWK D VSHHG PDQXDO JHDUER[ ZKLFK LV OLNHO\ WR PDNH LW WR WKH ÂżQDO SURGXFWLRQ YHUVLRQ ,WÂśV H[SHFWHG WKDW WKH +RQGD &5 = ZLOO UHDFK Âą NP K LQ DERXW VHFRQGV 7KH ÂżQDO SURGXFWLRQ YHUVLRQ RI WKH +RQGD &5 = ZDV LQWURGXFHG DW WKH 'HWURLW $XWR 6KRZ LQ HDUO\
with service specials. Harbor Honda does the same for their customers. You can also check for service specials on the website and sign up to receive them by email. â&#x20AC;&#x153;Besides giving to local organizations and sponsoring sports teams we have been very involved in the Northwest Indiana Auto Trade Association,â&#x20AC;? says Gino. â&#x20AC;&#x153;We have raised thousands of dollars in scholarship money that has been awarded over the last 8 years. We have also been very generous to the Boys and Girls Club.â&#x20AC;? â&#x20AC;&#x153;Customers always FRPH ÂżUVW DQG ZH are fully staffed to handle any needs,â&#x20AC;? says Gino. â&#x20AC;&#x153;Our store has been voted the #1 import dealer by readers over the last several years. That says it all!â&#x20AC;? I would personally like to invite readers to come see the difference a Dealers Like Harbor Makes
ricing Everyone! Intern%et PHarbor Honda for
0.9
APR
Available on Select Models
FINANCING AVAILABLE Model# FA1F3AEW $XWR Â&#x2021; Stk# H0091
MSRP $17,915
2010 Honda CIVIC VP
16,765
$
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â&#x20AC;&#x2DC;10 CIVIC Coupe LX
Stk# H0034 Auto
16,765
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$
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17,682
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$
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20,734
$
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*
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MSRP $22,765
MSRP $23,565
24,559
$
MSRP $28,455
MSRP $18115
Stk# H0028 Manual
16,949
Model# FG1A6AEW
$
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â&#x20AC;&#x2DC;10 Honda CIVIC LX
MSRP $19,115
Stk# H9793 Auto
17,867
Model# FA1F5AEW
$
*
Call Today 947-3900
*
Stk# H9770 Manual Model# CP2E4AEW
Stk# H0159 Auto Model# CP2E4AEW
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Call Today 947-3900
â&#x20AC;&#x2DC;10 Honda ACCORD LX-P
â&#x20AC;&#x2DC;10 Honda ACCORD EX
MSRP $23,565
MSRP $25,340
$
20,915
*
$
Stk# H9737 Auto
21,637
Model# CP2E4AEW
*
Call Today 947-3900
Model# YF4H4AEW $XWR [ Â&#x2021; Stk# H9851
21,637
$
MSRP $33,055
*
$
2010 Honda PILOT EX
30,514
$
*
Stk# H9621 Auto
*
Model# RL3H2AEW $XWR Â&#x2021; Stk# H0018
MSRP $27,515
Call Today 947-3900
2010 Honda ODYSSEY LX
$
Stk# H0005 Auto, 4x4
27,016
*
MSRP $29,205 Stk# H0013 Model# RE3H7AKNW Auto, 2WD
27,712
$
*
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Call Today 947-3900
â&#x20AC;&#x2DC;10 Honda PILOT EX-L â&#x20AC;&#x2DC;10 Honda PILOT TOURING RES RES
MSRP $37,755 Stk# H0125 Model# YF4H6AJNW Auto, 4x4
MSRP $40,955 Stk# H0001 Model# YF4H6AJNW Auto, 4x4
Call Today 947-3900
Call Today 947-3900
$
34,761
*
$
38,152
*
â&#x20AC;&#x2DC;10 Honda ODYSSEY EX-L â&#x20AC;&#x2DC;10 Honda ODYSSEY EX-L
25,507
$
*
MSRP $34,115
$
Stk# H00151 Auto
31,471
Model# RL3H6AJW
*
Call Today 947-3900
MSRP $35,715
$
Stk# H0139 Auto
32,917
Model# RL3H7AJW
*
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Pre-Owned Cars, Trucks, Vans & SUVs Many More In Stock! '22 .GXHUX (R[K )KXZOLOKJ ;YKJ <KNOIRKY )USK ]OZN G 3UTZN 3ORK =GXXGTZ_ Buy Used Vehicles B Below Blue Book! B
â&#x20AC;&#x2DC;99 Ford E-250 Cargo. g . . . . . Special p
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Harbor Honda
2 Mi. East of I-65 On U.S. 30,, Merrillville s s Toll Free: 800 800.653.0065 653 0065
*Any pre-installed accessories, taxes and $98.70 doc fee extra.*0.9% Financing available on select Honda vehicles with qualified credit approval through AHFC. See dealer for complete details. Vehicles subject to prior sale. Must qualify. Dealer not responsible for printing errors. Offers good At Harbor Honda and may end without notice. Photos for illustrative purposes, and may not represent actual vehicles. Any pre-installed accessories are extra. â&#x20AC; Honda Owner Loyalty rebate up to $1500 available on new 2009 & 2010 Accords & Civics, someone in your immediate family must own a registered licensed Honda auto (you donâ&#x20AC;&#x2122;t need to trade it). See Harbor Honda for complete details.
PARTNERS IN PROGRESS
MSRP $28,455
Model# RE4H7AJNW
2010 HONDA ODYSSEYS
23,241
Model# CP2679JW
*
2010 20 10 HONDA HON HO N D A PI NDA PIL PILOTS LOTTS TS
ACCORDS
â&#x20AC;&#x2DC;10 Honda ACCORD LX-P
â&#x20AC;&#x2DC;10 Honda CR-V EXL â&#x20AC;&#x2DC;10 Honda CR-V EXL NAV
2010 Honda CR-V EX
*
CIVICS
â&#x20AC;&#x2DC;10 Honda CIVIC VP
Model# CP2F3AEW $XWR Â&#x2021; Stk# H9755
2010 20 10 HONDA HON HO OND NDA DA CR CRCR-Vs R-Vs Vs
2010 Honda ACCORD LX
$6,999 $6,999 , $7,999 $7 999 $11,599 $12,889 $12,999 $12,979
â&#x20AC;&#x2DC;07 Honda CIV CIVIC. . . . . . . . . . â&#x20AC;&#x2DC;07 Honda ACC ACCORD. . . . . . . ELE â&#x20AC;&#x2DC;06 Honda ELEMENT ...... â&#x20AC;&#x2DC;06 Honda CR-V EX . . . . . . . â&#x20AC;&#x2DC;08 Toyota PRIUS. . . . . . . . . â&#x20AC;&#x2DC;09 Honda CIVIC EX 10k Mi! â&#x20AC;&#x2DC;07 Honda PILOT EX . . . . . .
#H9874A #H9853A #HP1369 #H0164B #HP1327 #H0098A #HP1371
$13,072 $13,987 $15,997 $16,426 $17,949 $17,994 $21,299
name, ext.
northwest indiana auto on the road to recovery
sunday, february 28, 2010 | Page DD14
michigan city/portage
HarborCars.com Car Buying Made Easy
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27,125
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49,934
†
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†Payments based on 72 mos @ 5.9% apr with $3,000 cash down, you must qualify. Taxes, title and doc fees extra. *Prices Include all rebates, you must qualify. Prices subject to change without notice. Rebates may be in lieu of special finance offers. $3,000 cash down, Taxes, Titles and doc fees extra. Dealer not responsible for errors. Pictures for illustrative purposes only. Vehicles sold on a first come basis.
CChicagolands h Lowest Pre-Owned Vehicle Prices. Compare Our Prices to Anyones ALL Harbor Blue Certified Used Ve Vehicles th 12,000 Mile W Come with a 12 Month Warranty!
Blue Buy Used Below B Book! Vehicles
Prices based on most recent Kelly Blue Book Buyers Guide
95 Ford F-150 Reg Cab . . . . . . . . . . . . . . . . #J9506A 98 Chevy MONTE CARLO LS . . . . . . . . . . . #JP2033A 99 Ford F-150 WORK Series. . . . . . . . . . . . #J9369A 02 Dodge GR CARAVAN SPORT . . . . . . . . #JP1933A 02 Buick LESABRE CUSTOM. . . . . . . . . . . #J10109B 05 GMS SIERRA 1500 . . . . . . . . . . . . . . . . . #C9301A 04 Buick RENDEZVOUS . . . . . . . . . . . . . . . #C0077A 07 Kia RIO LX. . . . . . . . . . . . . . . . . . . . . . . . #CP3550 08 Chevy AVEO LS Hatchback. . . . . . . . . . #JP2007 03 Chevy S-10 LS. . . . . . . . . . . . . . . . . . . . . #C9290B 08 Chrysler PT CRUISER Touring . . . . . . . #CP3649 08 Chrysler PT CRUISER Touring . . . . . . . #CP3650 08 Chevy COBALT LS . . . . . . . . . . . . . . . . . #JP2029 09 Chevy AVEO LT . . . . . . . . . . . . . . . . . . . #JP2004 08 Toyota YARIS . . . . . . . . . . . . . . . . . . . . . #CP3502 08 Chevy COBALT LT . . . . . . . . . . . . . . . . . #JP1978 08 Kia RONDO EX Wagon. . . . . . . . . . . . . . #JP1983 08 Nissan SENTRA 2.0 . . . . . . . . . . . . . . . . #CP3592 08 Chevy HHR LT. . . . . . . . . . . . . . . . . . . . . #JP2006 06 Jeep LIBERTY SPORT . . . . . . . . . . . . . . #C0042B 04 Jeep LIBERTY LIMITED . . . . . . . . . . . . . #J9503B 02 Lexus RX 300 . . . . . . . . . . . . . . . . . . . . . #J10011B
$3,389 $3,589 $4,478 $4,899 $6,875 $7,982 $7,994 $8,449 $8,749 $8,866 $8,948 $8,949 $9,320 $10,399 $10,446 $10,600 $10,615 $10,965 $10,986 $10,987 $11,279 $11,776
09 Mitsu GALANT ES . . . . . . . . . . . . . . . . . #JP1964 09 Mitsu GALANT ES . . . . . . . . . . . . . . . . . #JP1937 09 Chevy HHR LT. . . . . . . . . . . . . . . . . . . . . #CP3647 08 Mazda 3 SPORT . . . . . . . . . . . . . . . . . . . #CP3498 06 Honda CIVIC LX . . . . . . . . . . . . . . . . . . . #CP3589 06 Chevy EQUINOX LT . . . . . . . . . . . . . . . . #J10061A 09 Chevy HHR LT. . . . . . . . . . . . . . . . . . . . . #JP2005 02 GMC SIERRA 1500 . . . . . . . . . . . . . . . . . #J9502B 07 Chevy SILVERADO 1500 . . . . . . . . . . . . #J9453A 09 Toyota COROLLA LE . . . . . . . . . . . . . . . #CP3503 06 Ford MUSTANG Coupe . . . . . . . . . . . . . #J9476A 07 GMC SIERRA W/T Classic . . . . . . . . . . . #C9058A 05 Chevy SILVERADO 2500HD. . . . . . . . . . #JP1994 09 Pontiac VIBE w/1SB . . . . . . . . . . . . . . . . #CP3574 07 Ford MUSTANG V6 DELUXE . . . . . . . . . #J10176A 09 Pontiac VIBE w/1SB . . . . . . . . . . . . . . . . #CP3575 09 Saturn AURA XE. . . . . . . . . . . . . . . . . . . #JP1968 04 Ford F-150 . . . . . . . . . . . . . . . . . . . . . . . . #C9288A 09 Pontiac G6 GT. . . . . . . . . . . . . . . . . . . . . #JP2046 06 Toyota PRIUS Hatchback. . . . . . . . . . . . #CP3507 06 Buick LACROSSE CX. . . . . . . . . . . . . . . #C0078A 09 Pontiac G6 GT. . . . . . . . . . . . . . . . . . . . . #JP2047 07 Pontiac TORRENT . . . . . . . . . . . . . . . . . #J10215A 06 GMC ENVOY . . . . . . . . . . . . . . . . . . . . . . #C0067A 08 Ford FUSION SE . . . . . . . . . . . . . . . . . . . #CP3656 09 Chevy IMPALA LT. . . . . . . . . . . . . . . . . . #JP2042 08 Nissan ALTIMA 2.5S. . . . . . . . . . . . . . . . #JP2026 06 VolksWagen PASSAT. . . . . . . . . . . . . . . #CP3606 05 GMC ENVOY XL SLT . . . . . . . . . . . . . . . #C9296B 09 Toyota CAMRY LE . . . . . . . . . . . . . . . . . #CP3538
$11,794 $11,795 $11,982 $11,986 $11,994 $11,995 $12,390 $12,478 $12,967 $12,981 $12,985 $13,332 $13,399 $13,589 $13,799 $13,830 $13,883 $13,896 $13,987 $13,988 $13,994 $14,279 $14,287 $14,356 $14,499 $14,520 $14,651 $14,823 $14,952 $14,989
09 Chevy IMPALA LT. . . . . . . . . . . . . . . . . . #JP2041 08 Chrysler 300 . . . . . . . . . . . . . . . . . . . . . . #CP3553 08 Chrysler 300 . . . . . . . . . . . . . . . . . . . . . . #JP1976 07 Chrys TOWN & COUNTRY LWB . . . . . . #CP3527 04 GMS SIERRA 1500 SLT EXT . . . . . . . . . #J10238A 07 Chrys TOWN & COUNTRY LWB . . . . . . #CP3528 02 Ford F250 SuperDuty XLT . . . . . . . . . . . #C0041A 08 Chevy EQUINOX . . . . . . . . . . . . . . . . . . . #CP3630 09 Chevy MALIBU LT . . . . . . . . . . . . . . . . . #CP3608 07 GMC SIERRA Classic SL EXT . . . . . . . . #JP2059A 08 Mercury MILAN PREMIER . . . . . . . . . . . #CP3658 06 Lincoln ZEPHYR . . . . . . . . . . . . . . . . . . . #J10058B 09 Chrys TOWN & COUNTRY LX . . . . . . . . #CP3521 09 Chrys TOWN & COUNTRY LX . . . . . . . . #CP3520 07 Jeep COMMANDER Sport . . . . . . . . . . . #CP3641 07 Pontiac SOLSTICE Convert. . . . . . . . . . #J9499A 10 Toyota MATRIX. . . . . . . . . . . . . . . . . . . . #JP1973 09 Nissan ROGUE S . . . . . . . . . . . . . . . . . . #CP3572 08 Dodge DURANGO SLT. . . . . . . . . . . . . . #CP3566 07 GMC ENVOY SLE . . . . . . . . . . . . . . . . . . #CP3637 09 VolksWagen JETTA SEL . . . . . . . . . . . . #C9233A 10 Chevy IMPALA LS . . . . . . . . . . . . . . . . . #JP2054 10 Chevy IMPALA LS . . . . . . . . . . . . . . . . . #JP2056 10 Chevy IMPALA LS . . . . . . . . . . . . . . . . . #JP2057 07 Dodge CHARGER R/T . . . . . . . . . . . . . . #CP3633 09 Toyota RAV4 . . . . . . . . . . . . . . . . . . . . . . #JP2053 06 Toyota TUNDRA SR5 . . . . . . . . . . . . . . . #CP3495 09 Toyota RAV4 . . . . . . . . . . . . . . . . . . . . . . #JP2049 09 Toyota RAV4 . . . . . . . . . . . . . . . . . . . . . . #JP2052 08 Dodge DAKOTA SXT . . . . . . . . . . . . . . . #JP2023
$14,993 $14,994 $14,995 $15,251 $15,487 $15,549 $15,647 $15,671 $15,822 $15,879 $15,989 $16,579 $16,927 $16,998 $17,130 $17,165 $17,409 $17,707 $17,949 $17,977 $18,450 $18,494 $18,494 $18,494 $18,840 $18,899 $19,457 $19,499 $19,499 $19,520
09 Toyota RAV4 . . . . . . . . . . . . . . . . . . . . . . #JP2051 06 Jeep WRANGLER SPORT . . . . . . . . . . . #JP1954 07 Chevy SILVERADO 2500HD LS. . . . . . . #C9303A 09 Toyota RAV4 . . . . . . . . . . . . . . . . . . . . . . #JP2050 06 GMC SIERRA 1500 . . . . . . . . . . . . . . . . . #CP3652 07 Saturn OUTLOOK XE . . . . . . . . . . . . . . . #JP1944A 06 Chevy TAHOE LS . . . . . . . . . . . . . . . . . . #C9175A 07 Ford EDGE SEL PLUS . . . . . . . . . . . . . . #CP3805 09 Nissan MURANO S . . . . . . . . . . . . . . . . . #CP3570 08 Toyota HIGHLANDER. . . . . . . . . . . . . . . #CP3632 09 Chevy TRAILBLAZER LT . . . . . . . . . . . . #JP2043 07 Jeep GRAND CHEROKEE Lim . . . . . . . #CP3530 08 Jeep WRANGLER SAHARA. . . . . . . . . . #J10094A 09 Nissan MAXIMA SV . . . . . . . . . . . . . . . . #CP3569 08 Hyundai VERA CRUZ GLS. . . . . . . . . . . #C9116A 00 Chevy CORVETTE . . . . . . . . . . . . . . . . . #J9155A 09 Nissan PATHFINDER SE . . . . . . . . . . . . #CP3571 09 Jeep WRANGLER Unlimited X . . . . . . . #JP2048 08 Chevy AVALANCHE . . . . . . . . . . . . . . . . #C9025A 09 Hummer H3 Luxury . . . . . . . . . . . . . . . . #JP2045 09 Dodge RAM 1500 SLT QUAD. . . . . . . . . #JP1974 07 GMC ENVOY . . . . . . . . . . . . . . . . . . . . . . #C0066A 08 Saturn OUTLOOK XR . . . . . . . . . . . . . . . #CP3561 08 GMC SIERRA 1500 EXT . . . . . . . . . . . . . #J10236A 09 Ford F-150 XLT EXT . . . . . . . . . . . . . . . . #JP2044 09 Ford EXPLORER Eddie Bauer. . . . . . . . #CP3468 08 GMC ACADIA SLE1 . . . . . . . . . . . . . . . . #CP3581 07 Chevy CORVETTE . . . . . . . . . . . . . . . . . #J10099A 09 GMC ACADIA SLT . . . . . . . . . . . . . . . . . #CP3567 09 Chevy CORVETTE w/3LT. . . . . . . . . . . . #C9269A
$19,731 $19,895 $19,976 $19,979 $19,989 $20,029 $20,695 $21,696 $21,895 $22,032 $22,385 $22,245 $22,495 $22,899 $23,372 $23,700 $24,907 $24,994 $25,780 $25,623 $25,835 $25,900 $25,975 $25,994 $26,688 $26,782 $26,994 $32,904 $35,998 $41,219
All New and Used vehicles sold on a first come first serve basis.Taxes and doc fees extra. Dealer not responsible for errors. Vehicles sold on a first come basis.
Chevrolet Buick GMC E sy To Ea To Find! F
Rt. 421 & I-94
Buick GMC
Rt. 6 (Ridge Rd.) & Willowcreek RD.
(219) 879-6789 MICHIGAN CITY (219) 763-2500 PORTAGE
PARTNERS IN PROGRESS
name, ext.
northwest indiana auto on the road to recovery
sunday, february 28, 2010 | Page DD15
michigan city/portage
www.HarborCars.com Online Showroom
Harbor Automotive Groupâ&#x20AC;&#x2122;s online showroom is the easiest online showroom to navigate around. With a wide variety of new and used vehicles you can easily shop from the comfort of your home and expect a quick response to your inquiry from our friendly and knowledgeable Internet team. No longer do you
have to wait for a price on a vehicle youâ&#x20AC;&#x2122;re interested
price, we also offer online chat, which will connect
the ability to easily navigate through our New and
Our lowest price on new and used vehicles is posted online, no haggling, no surprises. Compare our prices to any ones. in. At Harborcars.com, Chicagolands lowest price is posted right next to the actual photo of the vehicle. No haggling, no negotiating, the price you see is the lowest price, period. Along with the lowest
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Pictured is Harbor Buick GMC Chevrolet, located just 1/4 mile south of I-94 at Michigan City exit 35B. Contact them at 219-869-6789, or online at harborcars.com
What Separates Harbor From The Others? Â&#x2021; ([SDQVLYH RQOLQH YHKLFOH LQYHQtory with Chicagolands lowest price listed right next to an actual photo. You get upfront pricing From Harbor Â&#x2021; )RXU ÂłEULFN DQG PRUWDU´ Harbor Sales and Service Locations in Northwest Indiana with a huge inventory for bigger, better choices! Â&#x2021; 3UHIHUUHG 2ZQHUV 3URJUDP DOlows our customers to build Harbor Dollars toward future purchases. Â&#x2021; &HUWLÂżHG 6DOHV 6WDII Â&#x2021; 2QH <HDU 0LOH :DUUDQW\ RQ DOO 3UH 'ULYHQ %OXH &HUWLÂżHG Vehicles for Your Peace of Mind Â&#x2021; &RPSUHKHQVLYH XVHG YHKLFOH inspection program. Â&#x2021; 'RFXPHQWHG 5HSDLU 2UGHU 3URYLGHG RQ $OO &HUWLÂżHG 9HKLFOHV so you know what was inspected and/or repaired before you buy.
:H &KHFN LW :H Âż[ LW :H VWDQG behind it! Â&#x2021; 6HUYLFH 6KXWWOH &DU 5HQWDO when you have your vehicle in for service. Â&#x2021; &RPSOHWH $XWR )LQDQFH 'Hpartments, Offering Guaranteed Financing for everyone! Â&#x2021; 'LUHFW /LQN ZLWK ,QGLDQD %09 IRU /LFHQVH 7LWOH VR \RXU QRW waiting in lines. Â&#x2021; $OO &UHGLW :HOFRPH Â&#x2021; )UHH :L )L LQ 'HDOHUVKLS Â&#x2021;)XOO )DFWRU\ 6HUYLFH :DUUDQW\ Work After the Sale Â&#x2021; )RXU 6HUYLFH )DFLOLWLHV LQ 1RUWKwest Indiana with Extended Ser vice Hours for your Convenience, ,QFOXGLQJ 6DWXUGD\V Â&#x2021; 1HWZRUNHG Parts Department Â&#x2021; 7ZR )XOO 6HUYLFH &ROOLVLRQ &HQters for your convenience Â&#x2021; )DFWRU\ $6( &HUWLÂżHG 7HFKQLcians Â&#x2021; $XWRPDWHG 6HUYLFH 5HPLQGHU Program so you donâ&#x20AC;&#x2122;t miss a beat.
Harborâ&#x20AC;&#x2122;s Preferred Owners Program Rewards customers At Harbor, we now feature our Preferred Owner Program. This program is free to all of our customers and allows our customers to build Harbor Dollars toward future purchases. When you sign up, we immediately pre-load the card with 150 Harbor Sales Dollars good toward the purchase of a new or used vehicle, and 15 Harbor Service Dollars good toward future service purchases. When you refer a customer to us and they purchase a vehicle, you earn another 150 Harbor Sales dollars and 15 more Harbor Service Dollars. There are lots of ways to earn Harbor Dollars. The Preferred Owner Card is a swipe card that hangs neatly on your key chain also acts as an electronic â&#x20AC;&#x153;Punch Cardâ&#x20AC;?. Each time you have a Lube Oil Filter Service (Still Only 9.95 â&#x20AC;&#x201C; conventional oil) performed at Harbor, we simply swipe the card and after you buy 5 services, you get the sixth one FREE! This card does it all. The card is tied to the customer, so it can be used for any vehicle in the household. This all starts to add up and we hope it keeps our customers incentivized to use us for all of their vehicle purchase and service.
PARTNERS IN PROGRESS
PORTAGE â&#x20AC;&#x201C; In December of 2009 Harbor Superstores in Portage was pleased to announce the highly anticipated addition of the Buick franchise.
Harbor offers complete sales and service to all Buick customers. We would also like to announce our service department to all PonWLDF 6DWXUQ RZQHUV
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them in writing, you really do get a better deal at a Harbor Superstore! Harbor Superstores has Northwest Indiana covered, with four conveniently located Superstores. Â&#x2021; +DUERU +RQGD LV ORFDWHG RQ Route 30 in Merrillville, just 1 PLOH HDVW RI :HVWÂżHOG 6KRSSLQJ Mall. Â&#x2021; +DUERUÂśV %XLFN *0& DQG Used Car Superstore is located on Route 6, just 1/4 mile east of Willowcreek Road in Portage. Â&#x2021; +DUERU &KU\VOHU -HHS 'RGJH is located on Michigan Boulevard in Michigan City, Exit 35A off of I-94. Â&#x2021; +DUERU &KHYUROHW %XLFN *0& is located on Route 421, 1/4 mile south of I-94 in Michigan City. With over 1100 new and used vehicles available, and all the Harbor â&#x20AC;&#x153;extrasâ&#x20AC;? itâ&#x20AC;&#x2122;s no wonder Harbor is the choice of over 10,000 of your friends and
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name, ext.
northwest indiana auto on the road to recovery
sunday, february 28, 2010 | Page DD16
dyer
FRANkiE’S AuTo SAlES ExPANDS DyER loCATioN Dyer dealer builds on reputation of standing behind every vehicle they sell
The big news at Frankie’s Auto Sales is their recent expansion. “We’ve doubled our lot,” says co-owner Alan Stock. “We took over part of the Dyer Auto Auction. We now have the whole frontage from Clark Avenue to the train tracks.” Frankie’s founded the Dyer location eight years ago wholesaling cars, but people driving by kept stopping to have a look. “We started selling to the public, then advertising,” says Alan, “now we always have a fresh inventory of 140 to 160 vehicles to choose from.” While Dyer is the main store, Frankie’s also operates a satellite location in Lynwood, Ill. “The difference at Frankie’s Auto Sales is what we do before you buy the car,” says Alan. “Every car gets an 80-point inspection at our repair facility, and it gets brakes or anything it needs. We pride ourselves on standing behind what we sell.” Frankie’s specializes in low mileage cars, from 2000 to 2010 models. Alan says about 35% of the cars still have the factory warranty. “Any car I sell gets a three-month or 3000-mile warranty,” Alan says, “but we’ve been known to go beyond that.” In charge of buying new inventory is co-owner and Dyer resident Rick Burchett, who has over thirty years of experience as an expert mechanic and body man. Rick has a sharp eye, spotting good cars or avoiding bad ones. That’s their advantage over other dealers who buy cars online they can’t even see. They purchased a second car hauler and
“Every car gets an 80-point inspection at our repair facility, and it gets brakes or anything it needs. We pride ourselves on standing behind what we sell.”
add around 40 cars a week, taking clean trade-ins, buying direct from dealers, and picking out the best vehicles at 3 to 5 different auctions. “That’s how we can offer such low prices,” says Alan, “by doing everything in-house.” “We have 28 lenders altogether,” says Alan, a former new car dealership general manager and finance manager. “We can get anyone financed as long as you have a job and a driver’s license. Basically we can finance the good, the bad, and the ugly. If you have the best credit, we can get you PhOtOS by RObERt WRAy the best bank. We have rates as low as 3.5%. If you have bad credit, we can help Top: Frankie’s new Dyer headquarters. Above: Frankie’s Service offers New Dealer Repair work at Wholesale Prices. They also are ASE Certified and work on any make or model. They have over 100 you out.” years of service experience and are available to handle any of your service needs. Wholesale service to the public on all makes of cars is available at Frankie’s Who can afford to buy a car that isn’t service facility, where they’ve just added backed up and get in the position of havFOR MORE INFO: two more lifts and hired two more ASE ing to fix it while making the payments at the same time? certified mechanics. 629 Joliet Rd. (Route 30) | Dyer, IN “We have the best ethics on how we do Frankie’s runs a CARFAX history report (219) 865-0077 on all vehicles, and the reports can be business,” says Alan. “When you shop at Service Center checked at www.frankiesautosales.com. Frankie’s you can be assured that you will 2013 Clark Rd. | Dyer, IN A clean vehicle history is an important be treated with the utmost respect and (219) 322-4498 consideration when used car shopping, dignity. We have hardworking people here www.frankiesautosales.com especially for people on a tight budget. to serve you.”
Frankie’s Auto Sales
Alan Stock, co-owner Frankie’s Auto Sales
COME CHEC OU K BEST T OUR SELL IN MODE LS! G PAYMENTS $ 39 &DOWN DRIVE! NO TIL MAY ‘10 ^
3
^^
MONTH
3,000 MILE WARRANTY INC INCLUDED ON ALL VEHICLES
2006 006 6 P PT T C CRUISER RUISE ER
2006 2 006 C CHRYSLER HRYSLER RT TOWN OWN & C COUNTRY OUNTRY
2007 CHEVY IMPALA LS
AUTO, AIR, CD/STEREO, TILT/CRUISE
7 PASSENGER, AUTO, AIR, CD/STEREO, CRUISE/TILT
AUTO, AIR, CD/STEREO, TILT/CRUISE
$
5,895
$
$
85
5,995 $
**** PER MO
85
7,895
$
**** PER
$
MO
124
*** PER MO
CHECK OUT NEW INVENTORY @ FRANKIESAUTOSALES.COM 2002 CHRYSLER TOWN & COUNTRY
AUTO, AIR, CD/STEREO, TILT/CRUISE, ONLY 70K MILES
LIMITED, AUTO, AIR, CD/STEREO, 7 PASSENGER, DVD, LEATHER
$39 DOWN
$
$39 DOWN ^
139
$
****** PER MO
2006 CHEVY HHR
PER MO
2006 TOYOTA
AUTO, AIR, CD/STEREO, TILT/CRUISE
^
8,798
$
139
144
$
2008 CHEVY IMPALA AUTO, AIR, CD/STEREO, TILT/CRUISE
PER MO
^
8,995
$
139
$
199
AUTO, AIR, CD/STEREO, TILT/CRUISE
PER MO
$
4X4, AUTO, AIR, CD/STEREO, CRUISE/TILT $
WE CAN HELP!
10,995 185
$
**** PER
2008 FORD ESCAPE AUTO, AIR, CD/STEREO, CRUISE/TILT 6 TO CHOOSE!!! $
219
$
$
16,795
FACTORY WARRANTY!
$
94 Ford Taurus 97 Dodge Caravan 95 Toyota Corolla 95 Chevy Lumina 98 Lincoln Mark VIII
304
ONLY 33K MILES, 4X4, AUTO, AIR, CD/STEREO, CRUISE/TILT, $
*** PER
319
$795 (TOTAL PRICE!) $2,895 or $69/mo****** $2,995 or $59/mo****** $2,995 or $59/mo***** $3,895 or $79/mo******
219
^
8,995
$
****
148
PER MO
*
$
PER MO
2008 FORD FUSION AUTO, AIR, CD/STEREO, TILT/CRUISE
179
$
****** PER MO
14,895
$
259
$
** PER MO
2009 NISSAN MURANO 2
20,895
05 Chrysler Town & Country 00 Toyota Camry 05 Chevy Impala 05 Nissan Sentra 06 Pontiac G6
629 JOLIET ROAD, DYER, INDIANA
www.frankiesautosales.com
*4.5% apr on 09’s & newer for 75 months with approved credit. **5.29%apr on 08’s for 75 months with approved credit. ***5.69% apr on 07’s for 72 months with approved credit.****5.9% apr on 06’s for 60 months with approved credit. *****5.6% on 05’s for 60 months with approved credit. ******7.9% apr on 04’s and older for 60 months with approved credit. ^ To qualified buyers with approved credit. ^^On select vehicles with approved credit. Dealer not responsible for price errors in advertisement. Photos are for illustrative purpose only and may not depict actual vehicle. Each offer not in conjunction with the other. All prices plus tax, title, license and doc fees. Must have ad at time of sale. ^^^3.49%APR Available with approved credit.
** PER MO
2009 CHEVY TAHOE LTZ
MO
$3,895 or $79/mo****** $4,895 or $99/mo****** $4,995 or $109/mo***** $5,995 or $119/mo****** $5,995 or $119/mo******
PER MO
4X4, ONLY 22K MILES, AUTO, AIR, CD/STEREO, CRUISE/TILT $
13,895
AWD, AWD A D ONLY 18K MILES, AUTO, AIR, CD/STEREO, CRUISE/TILT, FACTORY WARRANTY!
**
2008 KIA SORENTO
$
239
^
10,895
4X4, AUTO, AIR, CD/STEREO, CRUISE/TILT
$
$39 DOWN
$
*PER
00 Saturn SL1 05 Honda Accord 05 Chevy Cavalier 99 Toyota Camry 99 Suzuki Grand Vitara
PER MO
2009 CHEVY AVEO
2007 CHEVY EQUINOX
1-866-383-8007
PARTNERS IN PROGRESS
145
$
18,895 $
MO
****
WOW!, AUTO, AIR, CD/STEREO, TILT/CRUISE $39 DOWN
10,795
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629 JOLIET ROAD, DYER, INDIANA
name, ext.
northwest indiana auto on the road to recovery
sunday, february 28, 2010 | Page DD17
highland/merrillville/michigan city
BosAk Auto GRoup ADDs MICHIGAN CIty LoCAtIoN Dodge and Ram join the line-up featured at Bosak Chrysler and Jeep in Merrillville
Three generations of experience in the car business has taught the Bosak family a lot about taking care of people. “If you want to stay in business a long time, there’s no other way to do it,” says Cary Bosak. Their philosophy has not only maintained Bosak Auto Group through the recent tough market, but they’ve expanded into a new Michigan City Honda location, and added Dodge and Ram to their Chrysler Jeep dealership. Greg Bosak says they had their eye on the former Team Honda dealership in Michigan City as the perfect complement to the Highland location they turned into Northwest Indiana’s highest volume Honda dealer. When its owners decided to move on to other ventures, they chose the Bosaks to take over. Honda has been bucking market trends at Bosak. “Honda
“The Ram Heavy Duty just won Motor Trend Truck of the Year. It’s been getting really good feedback and reviews.” Cary Bosak, Co-owner Bosak Auto Group sales are improving,” says Greg, “they’re on an overall steady climb.” “Honda has a great track record,” says Greg, “a great reputation for quality, dependability, and reliability. High resale values make them attractive, too.” Accord continues to be the most popular model at Bosak. Greg says Honda continues to run great lease deals and low finance rates, so check with Bosak Honda for current specials. What are the hot sellers at Bosak Chrysler? “The Jeep Wrangler has been fantastic,” says Cary. “They really turned the quality up a notch, it’s incredibly roomy, and rides better without sacrific-
Photos by RobeRt WRay
(Left) Bosak Auto Group has opened a new Michigan City Honda location, and has added Dodge and Ram to the Chrysler Jeep dealership (top right) in Merrillville. (Bottom right) Bosak Honda in Highland continues to be Northwest Indiana’s highest volume Honda dealer. ing any off road capability.” “Ram trucks, too,” Cary continued. “The Ram Heavy Duty just won Motor Trend Truck of the Year. It’s been getting really good feedback and reviews. The Dodge Challenger was awarded ‘Most Appealing Midsize Sporty Car’ by JD Powers and Associates and we are also your Hurst Performance Aurthorized Dealer.” Cary says Bosak Auto Group’s “Fresh Used Cars” operation has been very busy during the economic downturn. “We don’t keep a car past 45 days, so you’re always looking at cars we just got in.” Things can happen to a car if it sits around too long, according to Cary, like cosmetic damage, and mechanical problems from lack of use. “Used cars have been strong. Values are getting stronger, supply is going down, there are fewer new cars coming into the market. It’s been
harder to find nice ones,” Cary explains, “Fresh Used Cars means something to people. We’re doing more business from outside the area, too. We’ve had people from Michigan, Ohio, Iowa, Kentucky, and Tennessee coming to get used cars.” Bosak Auto Group’s service department regularly runs maintenance specials and works on all makes of cars. “We always have seasonal specials to try to keep up with the demands of the weather,” says Cary. “Our detail department is expanding, too,” says Cary, “we do detail work for several other dealerships. March is a great time to come in to get your car detailed, and get that winter grime and road salt taken care of.” Along with Cary and Greg, their brother Skip and sister Theresa are the rest of the third generation of the Bosak family running Bosak Auto Group. A detailed
FoR MoRe INFo:
bosak honda
9800 Indianapolis blvd. | highland, IN (888) 306-8181 710 U.s. 20 | Michigan City, IN (800) 728-9825
bosak Chrysler Jeep Dodge
3111 W. Lincoln hwy. | Merrillville, IN (888) 507-1403 www.bosakautogroup.com
history of the Bosak family appears on www.bosakauto.com, as well as a list of charities they support. “We feel we have a strong reputation in the community for quality service and integrity of character,” says Greg, “We’re actively involved in our stores everyday.”
Better
(adjective) – of superior quality or excellence; more advantageous or effective.
Better (noun) –
Better (noun) –
Announcing the all new Bosak Chrysler Jeep Dodge
Announcing the all new Bosak Honda in Michigan City!
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name, ext.
northwest indiana auto on the road to recovery
sunday, february 28, 2010 | Page DD18
northwest indiana
Support the auto
dealers that support Northwest
Indiana
2010 NIATA Board of Directors, from left: Tom VanProoyen of Schepel Automotive, Director of District I; Cary Bosak of Bosak Automotive, Director of District III; Bob Kerr of LakeShore Ford Toyota, 2010 President; Gino Burelli of Harbor Automotive, Past President and Director of District II; Sharon Burke of The Times Media Company, Secretary/Treasurer; Mike Sur of Paul Sur Buick GMC, Director of District II; Gary Richardson of Richardson Suzuki and Sonny Kors of Southlake Nissan Kia, both Directors of District I; and Dave Lawson of Harbor Automotive Group, 2010 Vice President. Not pictured are: John Schutz of Center Garage and Mike Anderson of Mike Anderson Chevrolet, both Directors of District I.
The Northwest Indiana Auto Trade Association (NIATA) was organized in the 1950s mainly as a club for the owners of new car dealerships in the area. They would get together at social events and have golf outings and other activities. In the mid ‘90s the association reorganized, and with new members involved, they came up with a new logo and a new plan.
>> Promoting Local Businesses ... First, they decided to establish an associate membership level. This allowed companies in the area that were doing business with the dealerships to join the association. They began planning events that would benefit Northwest Indiana and would include the help of their associate members. One of the first events they held was a trade show for associate members to set up booths and showcase their businesses to the area dealers.
>> Supporting the Community ... Once the trade show proved successful in strengthening business relationships and the organization itself, perhaps the most important decision was made. Members voted to begin a scholarship fund for Northwest Indiana high school students seeking to further their education in an automotive field. The first annual fundraising golf outing was held. Dealers and associate members worked hard to raise money, and in 2002 the first scholarships were awarded to five area high school seniors. To date, the NIATA has awarded close to $70,000 in scholarship money to area students. Another important decision was to get together as a group and hold special sales at their dealerships where a certain dollar amount from every vehicle sold would be given to a charitable organization. They have given to organizations such as Juvenile Diabetes Research Foundation, Habitat for Humanity, Meals on Wheels, Boys & Girls Clubs of Northwest Indiana, CAMP (Caring About Military Personnel), and American Heart Association - Go Red for Women, just to name a few. For 2010, the proceeds from the Spring Sale will go to Campagna Academy and the proceeds from the Fall Sale will go to CAMP. And these are just the donations that are done through NIATA. Each dealership member also gives thousands of dollars on their own to support local little league teams, soccer teams, churches, schools, girl scouts and many, many other organizations.
>> Staying Local ... Not only do they support your community through giving, but each dealership employs an average of 50 to 60 people (or more) and generates millions of dollars in sales tax revenue. So when you are thinking of purchasing a new or used vehicle, go to one of the members of the Northwest Indiana Auto Trade Association. Help them, to help you!
>> Visit Our Newly Redesigned Website: www.niatanow.com
PARTNERS IN PROGRESS
name, ext.
northwest indiana auto on the road to recovery
sunday, february 28, 2010 | Page DD19
northwest indiana
Buying
new used? or
Buying your next vehicle from a NIATA dealer, means buying from a dealer you can trust. Now you can go directly to the most respected local auto dealers to ďŹ nd the perfect new or used vehicle at fair prices, with no gimmicks. Members of the Northwest Indiana Auto Trade Association (NIATA) are dealers of the highest ethical make up and voluntarily accept the responsibilities of supporting the greater Northwest Indiana community through business.
>> In the Community â&#x20AC;Ś The NIATA and its members is a strong partner in the community. All throughout the year they contribute to local community charities, sports teams, churches, schools, etc. They sponsor Little League Teams, Soccer Teams; donate to JDRF, Habitat for Humanity, Meals on Wheels, CAMP, etc. They award scholarships, attend local churches, belong to local chambers and clubs and their children attend the local schools. The NIATA will continue to support causes that will directly affect the community and the people that live there.
>> NIATA Dealer Listing ... Art Hill Ford Lincoln Mercury Mazda 901 West Lincoln Highway Merrillville, IN 46410 Sales: 219-738-5300 Barile Ford Lincoln Mercury 2052 U.S. Highway 30 Valparaiso, IN 46385 Sales: 219-464-3523 BMW of Schererville 1400 Indianapolis Blvd. Schererville, IN 46375 Sales: 219-864-7333 Bosak Chrysler Dodge Jeep 3111 W. Lincoln Highway Merrillville, IN 46410 Sales: 219-738-2323 Bosak Honda 9800 Indianapolis Blvd. Highland, IN 46322 Sales: 219-922-3100 Bosak Honda of Michigan City 710 U.S. Hwy. 20 Michigan City, IN 46360 Sales: 219-871-0161
Center Chrysler Dodge Jeep 11009 West 133rd Ave. Cedar Lake, IN 46303 Sales: 219-374-7171
Lakeshore Ford Toyota Scion 244 Melton Road Burns Harbor, IN 46304 Sales: 219-787-8600
Christenson Chevrolet 9700 Indianapolis Blvd. Highland, IN 46322 Sales: 219-924-3344
Mike Anderson Chevrolet 1550 E. 61st Avenue Merrillville, IN 46410 Sales: 219-947-4151
Harbor Buick Chevrolet GMC 9911 W. 300 North (U.S. 421) Michigan City, IN 46360 Sales: 219-879-6789
Paul Heuring Ford 720 N. Hobart Road Hobart, IN 46342 Sales: 219-942-2143
Harbor Buick GMC 6100 U.S. Hwy. 6 Portage, IN 46368 Sales: 219-763-2500
Paul Sur Buick GMC 1551 W. US 30 Valparaiso, IN 46385 1-800-344-7150
Harbor Honda 4613 E. Lincoln Highway Merrillville, IN 46410 Sales: 219-947-3900
Richardson Suzuki 9110 Indianapolis Blvd. Highland, IN 46322 Sales: 219-923-4000
Hirsch Ford Lincoln Mercury 3930 S. Franklin St. Michigan City, IN 46360 Sales: 219-879-5381
Schepel Buick GMC 3209 W. U.S. Highway 30 Merrillville, IN 46410 Sales: 219-769-6381
Schepel Cadillac Hummer Saab 2929 W. U.S. Highway 30 Merrillville, IN 46410 Sales: 219-738-1900 Shaffer Hyundai Mitsubishi 1000 W. U.S. Highway 30 Merrillville, IN 46410 Sales: 219-736-2277 Southlake Nissan Kia 4191 E. Lincoln Highway Merrillville, IN 46410 Sales: 219-947-1527
>> NIATA Associate Members ... Autotrader.com Big Mouth Advertising & Design Carson Boxberger, LLP Chase Bank
Chicago Tribune/Cars.com ComplyNet Corporation Fifth Third Bank Ford & Harrison LLP Franczek Sullivan PC
Harris Bank Lamar Advertising PMT Advertising/DHD Design Post-Tribune/Sun-Times Media Rowley, Bushue & Co., LLP
>> Visit Our Newly Redesigned Website: www.niatanow.com
PARTNERS IN PROGRESS
S&S Automotive Swartz, Retson & Co., PC The Times Media Company The View Outdoor Advertising Zurich
name, ext.
northwest indiana auto on the road to recovery
sunday, february 28, 2010 | Page DD20
highland
Photo by RobeRt WRay
RichaRdson suzuki “The dealeR Who caRes” Begin small, good for all!
Owner Loyalty for Suzuki, Auto, ATV, Motorcycle & Marine owners
College Graduate Program
Active Military
In this day of Mega-Dealers, Auto Malls, and Corporate Consolidations, it is rare to find an auto dealership that still delivers personal service and exceptional quality to everyone who enters the business. Richardson Suzuki on Indianapolis Boulevard in Highland is such a dealer. Being small is a good thing for their customers. Dealer Owner, Gary Richardson, is on hand virtually every day to ensure that Richardson customers are properly cared for and completely satisfied.
“‘We Care’ is our way of doing business, not just a slogan.” Gary Richardson, Dealer Owner Richarson Suzuki Gary knows what it takes, growing up in the business from wash and lube man to owner of his own dealership 23 years ago. In 1987, Gary took a bold step and opened his own dealership. Next came new Suzuki Automobiles and SUV’s
PARTNERS IN PROGRESS
FoR MoRe INFo:
RIChaRDSoN SUZUKI
9110 Indianapolis blvd. hIGhLaND, IN | (219) 923-4000 www.richardsonsuzuki.com
in 1992. Suzuki’s slogan of Live Large-Drive Small epitomizes what you can expect at Richardson. Suzuki’s quality line-up of compact SUV’s and AWD cars and trucks have been helping people save money and live green long before this thinking was “fashionable.” Your expectations will be met and exceeded by their dedicated and longterm staff, with evening and Saturday service hours, national customer service awards for both sales and service, and exceptional value in their quality pre-owned vehicles. Gary Richardson says, “Our slogan, The Dealer Who Cares, is representative of why our customer base consists of so many repeat and referral customers. “We Care is our way of doing business, not just a slogan. We’re not out here making a lot of noise; we’re just quietly and effectively serving the community where we live.”
name, ext.
northwest indiana auto on the road to recovery
sunday, february 28, 2010 | Page DD21
calumet city, IL
Ford Motor CoMpany drives the eConoMiC turnaround River Oaks Ford awarded as one of area’s top dealers for customer satisfaction
John Hennessy’s father Joe started River Oaks Ford. “In 1966 he moved to Calumet City, so it’s been 43 years at this location,” says John, who serves as vice president. “We pride ourselves on having 70% of our customers from repeat business and referrals. When a customer walks in, odds are we know who they are. We sell cars to kids and grandkids of some of our customers.” Over the years, the Hennessys have learned their customers appreciate a solid staff they can depend on to be there time after time. “We feel our employees are the key to our continuing success,” says John. “The average employee’s tenure is 15 years. Some have been here since we started.” This kind of dedication makes all the difference, and Ford Motor Company has recognized River Oaks for their customer service. “We’ve received the Partners in Quality Award for 15 years, and we received the Presidents Award which only five percent of dealers achieve.” says John. “They’re both based on customer satisfaction.” “We’ve always been proud to be a Ford dealer. It’s been a tough year and half, but Ford has been the best car company bar none. Ford didn’t take the government bailout and they are really carrying the momentum right now. Look at the Taurus, built right here in our own back-
Meet the River Oaks Ford Team!
0APR John Hennessy
yard. It’s a great nameplate, back with great quality and phenomenal looks. The Fusion Hybrid and the Transit Connect just won the North American Car and Truck of the year. I love it! It’s nice to get the accolades, and good for those who stuck with Ford.” Located in between Ford’s Torrence Avenue Assembly Plant and the Chicago Heights stamping plant, River Oaks Ford is the leading area dealer for sales to Ford employees. “It’s great to support Ford and the plants. Everyone in Chicago knows someone who works there…And Ford is one of the biggest family owned companies in the world. That makes a difference.” “We have a wide range of used vehicles, too” says John. “Mostly tradeins and one-owner cars off lease. We don’t want to buy rental (program) cars. If you lease a car you have to take care of it. It makes for a better used car.” River Oaks Ford’s service department does maintenance on all types of vehicles, not just Fords. They also are one of the largest dealers in the area to service major fleet accounts. “All of the employees go out of their way to make sure everyone’s service experience is exceptional!” adds John. River Oaks Ford also has a full service body shop on-site. “With fewer and fewer body shops in the
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The All New, Award Winning
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FoR MoRe INFo:
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area, it’s a nice convenience for all of our customers!” “As a car dealer, you have to give something back to the community,” says John. “We support the Juvenile Diabetes Research Foundation, little league teams, boy scouts and the Cancer Society. Ford is one of Juvenile Diabetes Research Foundation (JDRF) biggest corporate sponsors.” “I really want to thank our Indiana customers,” says John, “over fifty percent of our business is from Indiana residents.
2008 PRESIDENT’S AWARD WINNER!
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Photo by RobeRt WRay
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Burnham
$14,990 & UNDER $ * STK#91236A. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10,990 2007 FORD FOCUS SE 4DR $ * STK#P9324 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10,990 2008 FORD FOCUS S 4DR $ * STK#P9489. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11,990 2006 BUICK LACROSSE CXL $ * STK#95209A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12,888 2005 FORD FIVE HUNDRED SEL $ * STK#81436A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12,890 2004 FORD ESCAPE XLT $ * STK#05100B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12,900 2004 FORD RANGER XLT $ * STK#85399A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12,990 2007 MITSUBISHI ECLIPSE GS $ * STK#01196B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13,444 2006 FORD MUSTANG $ * STK#P9511A. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13,555 2007 FORD ESCAPE XLT $ * STK#05160A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13,555 2006 FORD FIVE HUNDRED LIMITED $ * STK#85641A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13,888 2002 LINCOLN LS $ * STK#05115A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13,990 2004 FORD ESCAPE XLT
BISHOP FORD HWY.
$9990 & UNDER $ * STK#95186B1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5990 2005 KIA RIO $ * STK#P9491B1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5990 2005 FORD FOCUS ZX4 SE $ * STK#P9519A, 4DR. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6990 2001 FORD ESCAPE XLT $ * STK#P9482A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6990 1998 FORD WINDSTAR $ * STK#P9526. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7990 2004 FORD FREESTAR SE $ * STK#P9425A1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8990 2006 CHRYSLER PT CRUISER $ * STK#L7535. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9001 2007 FORD FOCUS S 4DR $ * STK#01215A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9555 2001 FORD RANGER XLT $ * STK#01074A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9990 2006 FORD FOCUS ZX3 2DR $ * STK#01056A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9990 2007 PONTIAC GRAND PRIX GT $ * STK#P9506A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9990 2007 FORD FOCUS 4DR $ * STK#95241A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9990 1993 FORD THUNDERBIRD LX 2DR
R
Please add tax, title, license, & $154.38 doc fee to all advertised prices. Sale prices include all applicable Ford incentives. Must qualify. 0% APR plus $1000 auto show cash available on select new 2010 Fords to well qualified buyers on approved credit as determined by FMCC and expires 3/1/10. 2) 2 Year/25,000 Mile Premium Maintenance Plan is a manufacturer sponsored program available on new 2010 Ford Focus, Fusion, Edge, Escape, & F-150 and excludes Hybrids. See dealer for details. 3) Must be current owner of '95 or newer Toyota, Honda, Lexus, or Acura and trade it in to qualify for $1,000 Trade in Assistance cash. 4) 0% APR for 36 months available on New 2010 Taurus (excludes SE), Focus, F-150 (excludes Raptor), Fusion, Explorer, Sport Trac, Expedition, Ranger & Flex with approved credit and expires 3/1/10. $27.28 per month per $1000 financed with $0 down. 5) 0% APR for 60 months available on New 2010 Ford Escape (excludes Hybrid) & Edge (excludes SE AWD) with approved credit and expires 3/1/10. $16.67 per month per $1000 financed with $0 down. Financing in lieu of Ford customer cash & subject to credit approval & insurability. Finance rate varies depending on credit worthiness of customer as determined by FMCC. Some wil not qualify. Mileage claims based on 2010 EPA mileage estimates, reflecting new EPA fuel economy methods beginning with 2008 models. Use for comparison purposes only. Do not compare to models before 2008. Your actual mileage wil vary depending on how you drive and maintain your vehicle. Dealer wil not honor pricing errors in this advertisement. Photos for il ustration only and may not represent actual vehicle. See dealer for details. Expires 3 days from publication. PARTNERS IN PROGRESS
name, ext.
northwest indiana auto on the road to recovery
sunday, february 28, 2010 | Page DD22
valparaiso
R&B CaR CoMPany iS a gReat fit foR nWi
Despite economy, cars are flying off the lot due to company’s dedication to value and customer service Since their Valparaiso opening in November of 2008, the award winning R&B Car Company has built a huge customer base and it continues to grow weekly. Sales Manager Mike Deskins said, “It’s largely due to the comfortable hometown atmosphere that a customer feels when they visit us. We offer a tremendous selection and really great deals. With an inventory of more than 575 vehicles, we have something for every buyer. The whole buying experience is very laid back with no pressure.” Brandon Cretacci, who with partner Ricci Moore founded R&B Car in 2003, said, “I have been watching the region for years and I don’t see anyone doing business the way we do business. When we opened the Valparaiso location the timing was right.” “A new car loses 25 percent of its value when it’s driven off the lot,” Cretacci points out. “With a preowned vehicle, someone else has already taken that hit, so you can drive the car you want for about half the money. And that’s important today, when every dollar counts.” R&B Car is among the largest used car dealers in the U.S. “In 2006, we were ranked 13th nationwide in volume among independent dealers by Auto Trader Magazine,” Cretacci says. In the seven years since its founding, R&B Car has
“With an inventory of more than 575 vehicles, we have something for every buyer. The whole buying experience is very laid back with no pressure.” Mike Deskins, sales manager R&B Car Company
PHOtO By ROBERt WRay
Pictured left to right: Mike Deskins, Jim Partin, Mike Xidis, Chuck Shanko, Wayne Kroner opened five dealerships—two in South Bend, Ind., one in Warsaw, Ind., one in Columbia City, Ind., and the latest in Valparaiso—and maintains up to 575 cars in stock at any one time. “We thrive on volume, not price and, with our large inventory, no matter what a person wants, nine times out of ten we have it,” Cretacci says. Customers can browse R&B’s entire inventory on its Web site, www.rbcarcompany.com. The company specializes in cars coming off one-, two- and three-year leases. All are certified, pre-inspected and qualify for extended warranties. Customers are provided Carfax reports on each vehicle free of charge. R&B’s model has the company thriving even as other car dealers flounder. “A lot is repeat business, and a lot is referral business.” The secret to their success? “It’s all about how we treat the customer,” he says.
“We treat the customer the way we would want to be treated because, without them, we wouldn’t be here.” Brandon Cretacci, co-owner R&B Car Company
SPRING USED CARS
only
FOR MORE INFO:
R&B Car Company
1059 U.S. Highway 30 | Valparaiso, IN (219) 510-5700 www.rbcarcompany.com
“We treat the customer the way we would want to be treated,” he explains, “because, without them, we wouldn’t be here.” That starts with giving each customer one-on-one service. “Customers like us because of this process,” Cretacci says. “They deal with one person from the moment they walk in the door all the way through delivery.” There is no being bounced from desk to desk to deal with individual aspects of the buying process, like financing. At R&B Car, Cretacci says, the customer is in control. “They can test-drive as many vehicles as they want,” he says.
savings celebration
2009 Mitsubishi Eclipse
2004 Nissan Maxima
2006 Chevy Cobalt SS
Only 12,000 miles, #12484
‘07 Chrysler 300, 22k .... $16495
R&B also works with customers to make sure they get a car that fits both their criteria and their budget. “It doesn’t do us any good to send someone off the lot with a $600 payment they can’t afford,” Cretacci says. “We want to set our customers up for success because we want a customer for life. We want to retain that customer and we want them to tell their family and their friends about us.” In a similar vein, R&B Car also provides in-house financing avenues that can help customers with blemished credit get the car they want. Finally, Cretacci says, R&B Car Company’s owners are always onhand. He, Moore, and a third partner, Dan Green, are continuously out in the dealerships, so customers with questions can go straight to the top. With the Valparaiso location up and running at 1059 U.S. Highway 30, Cretacci is eyeing future expansion, which promises even greater selection and better prices. “By 2015, we will have about 12 locations,” he predicts, further fulfilling the company’s promise that “We ‘R’ where you auto ‘B’.”
2003 Volkswagen Jetta
Leather, roof, #13087A
2006 BMW X3
Loaded, 45,000 miles, #13213
‘07 Chrysler Sebring .......$9995
‘05 Saturn Vue.............$9495 ‘02 Olds Alero ................ $3995 ‘03 Jeep Liberty .............. $7995
13,981
2004 Ford F-250
29,995
16,495 2007 Chevy Avalanche
‘06 Mercury Milan ......... $11295 ‘04 Nissan Quest ........... $12981
$
$
2006 Cadil ac Escalade AWD Navigation, Rims
LTZ, 4x4
9,981
$
2001 GMC Yukon
Powerstroke
LTZ, 4x4, Navi
‘05 Dodge Grand Caravan ............... $9981
10,981
$
2008 Chevy Suburban
‘08 Toyota Corolla ......... $12495
‘09 Pontiac Vibe AWD .... $16495
16,950
$
3rd row, 4x4 only 75k
12,981
$
2009 Suzuki SX4
7 yr/100K mile warranty, #13418
$
only
2006 Jeep Grand Cherokee Laredo
24,995
$
2004 Chevy Avalanche 4x4, Leather, Nice
wont last at
14,179
$
17,981
2007 Toyota Solara
2008 Dodge Caliber
18,429
$
$
V6, convertible, only 19,000 miles, #13132A
Great mpg! #12942
‘06 Chrysler Pacifica ...... $13295 ‘08 Dodge Magnum ........ $11495
$9981 ‘06 Chevy Trailblazer ........ $13981 ‘04 Chevy Trailblazer .......... $9599 ‘07 Ford Explorer............. $16981 ‘07 Chevy G2500 Express . $12981 ‘06 Ford F150 FX4 ....... $19295 ‘01 Chevy 3500 Duramax ... $17295
27,495
$
2005 Hummer H2
2008 Pontiac Grand Prix GXP
$
‘05 GMC Canyon ........... $10481 ‘06 Pontiac Grand Prix ........
26,995 V8, #13464
Be “The Man” in this ride
only
23,249
$
only
16,495
$
only
14,295
$
2009 Chevy Malibu LT #13175
18,981
$
10,495
$
2008 Lincoln MKX Elite AWD
2004 Dodge Stratus R/T Sedan
Every option! #13659
31,995
$
Rare, Leather, Roof, 6-disc
only
7,495
$
FREE CAR WASHES FOR LIFE! See us for details.
We “R” where you auto “B” VALPARAISO • 1059 US Hwy. 30 (EZ to get to from everywhere!!)
(219) 510-5700
Mon, Tues & Thurs 9am - 8pm • Wed, Fri 9am - 7pm • Saturdays til 6pm PARTNERS IN PROGRESS
name, ext.
northwest indiana auto on the road to recovery
sunday, february 28, 2010 | Page DD23
HOBART/MERRILLVILLE
family owned and operated makes tHe difference At Paul Heuring Ford you'll always find a family member
Valerie Heuring and her brother J.R. are now the third generation working at the dealership their grandfather started in downtown Hobart in 1944. “We pride ourselves on being a family owned and operated dealership,” says Valerie. “So many are corporate now.” Valerie’s father, Dave, started at the dealership at age 12 working part time as a mechanic and tow truck driver after school and on weekends. Dave worked his way through virtually every aspect of the business, from line mechanic to body shop manager, to used car manger and new car manger, until taking over the dealership from his father in the early 1990s. In addition to garnering numerous awards from Ford Motor Company, Dave received the Time Magazine Quality Dealer Award in 2003, exactly 30 years after his father received the same prestigious honor, which recognizes not only sales leadership but community involvement, support of
FOR MORE INFO:
Paul Heuring Ford
720 N. Hobart Rd. | Hobart, INl 219-942-36731 www.paulheuring.com
charities, and employee longevity. These days Dave “Big D” Heuring is Owner, while JR Heuring is Vice President and Customer Relations Manager and Valerie Heuring is Secretary Treasurer/ Inventory Manager. “We base our business on repeat customers,” says Valerie Heuring, “we’re a smaller, hometown dealership with a family atmosphere.” Many of the employees have been there over 20 years. “Customers whose grandma and grandpa bought cars here keep coming back and the same person is here,” says Valerie. “We’re really excited about the fact that Ford has stayed strong
in this economy and has been the one manufacturer to rise above.” “Our sales team is always ready to assist you in any way possible. We are always courteous and do not apply pressure to get someone to buy a vehicle. We will listen to your needs and help you pick the vehicle you want. In the event that we do not have what you are looking for, we will do whatever we can to help you find the car, truck, SUV or crossover you are looking for!” She adds that this is a prime time to save extra money thanks to Chicago Auto Show and other incentives. In addition to the dealership’s Ford service department, the Heurings also operate Quick Lane Tire and Auto around the corner on East Ridge Road, where owners of any make or model of vehicle can get fast oil changes and other services. For information on Quick Lane Tire and Auto, visit www.quicklane.com.
You’ll Fall in Love at Paul Heuring Ford!
U.S. H Hwy wy 6 ((Ridge Ridge eR Rd.) d) H Hobart
888-851-9702 PaulHeuring.com with a
Authorized AC Delco Repair Facility
COUPON
TRANSMISSION FLUID FLUSH
89
$
95
+tax
Call for appointment
COUPON
LUBE, OIL & FILTER
14
$
95 +tax
With this coupon, not valid with any other offer. Expires 3/31/10. Most Cars and Light Trucks. Some restrictions apply, see Shaver Preferred Auto Repair for details
UP TO 5 QUARTS OF OIL & AC DELCO OIL FILTER
COUPON
COUPON
BRAKE SPECIAL
89
$
95 +tax
per axle set
@ejg\Zk <ek`i\ 9iXb\ Jg\Z`Xc I\gcXZ\ >i\Xj\ J\Xcj @ejkXcc E\n ;`jZ GX[j fi J_f\j IfX[ K\jk I\gXZb N_\\c 9\Xi`e^j () Dfek_ &()#''' CXYfi NXiiXekp Must present coupon, not valid with any other offer. Expires 3/31/10. Most Cars and Light Trucks. There may be additional charges, see Shaver Repair for details
With this coupon, not valid with any other offer. Expires 3/31/10. Some restrictions apply, see Shaver Preferred Auto Repair for details
TIRE ROTATION & BRAKE INSPECTION
12
$
95 +tax
ROTATE TIRES & INSPECT BRAKES (FRONT & BACK) With this coupon, not valid with any other offer. Expires 3/31/10. Most Cars and Light Trucks. Some restrictions apply, see Shaver Preferred Auto Repair for details
COUPON COUPON COOLING SYSTEM WIPER BLADE FLUSH & REFILL REPLACEMENT
59
$
95 +tax
@eZcl[\j1 =clj_`e^# @ejg\Zk`e^ k_\ Y\ckj Xe[ _fj\j# gi\jjli\ k\jk`e^ Zffc`e^ jpjk\d i\Ôcc`e^ Xek`]i\\q\ lg kf ) ^Xc% With this coupon, not valid with any other offer. Expires 3/31/10. Some restrictions apply, see Shaver Preferred Auto Repair for details. Most Cars and Light Trucks
9FK? =FI FECP
9
$
95 +tax
With this coupon, not valid with any other offer. Expires 3/31/10. Most Cars and Light Trucks. Some restrictions apply, see Shaver Preferred Auto Repair for details
8J<$:\ik`Ô\[ D\Z_Xe`Zj 8cc <ok\e[\[ NXiiXek`\j 8ZZ\gk\[ :fdgc\k\ 8lkf I\gX`i =XZ`c`kp
SATURDAY MERRILLVILLE 57th & Broadway &DFE$=I@ .1*'8D KF .1'' GD SUNDAY!! Call to schedule an appointment NOW OPEN
J8K% .1*' 8D KF +1'' GD JLE% 01*' 8D KF +1'' GD
PARTNERS IN PROGRESS
219-981-9333
Shaver Preferred auto repair offers customers a larger facility, featuring a welcoming interior.
Shaver Preferred MotorS oPenS new Service center
New facility provides customers with same quality service Shaver Preferred Motors, operating in the same location since 1913, has now opened a new six bay service center across the street. Shaver Preferred Auto Repair was formed ten years ago, at 7220 Broadway in Merrillville, to inspect cars and trucks prior to sale and to provide repair, maintenance or service to Shaver customers after any sales. Due to their high volume of sales, hundreds of cars and trucks were being inspected and prepared for buyers annu-
Shaver Preferred Auto Repair is the only full service repair facility on Broadway open late on weeknights and also with Saturday and Sunday hours. ally. As customers started recommending Shaver’s servicing excellence to family and friends, their need for a larger facility became clear. Shaver’s new service center boasts twice the size with a crisp blue and white interior that welcomes guests.
FOR MORE INFO:
Shaver Preferred Auto Repair
5730 Broadway | Merrillville, IN (219) 981-9333 www.shavercars.com
Shaver Preferred Auto Repair is a licensed AC Delco franchise which insures the use of quality merchandise. They have trained ASE-Certified mechanics that can be trusted to bring a level of excellence to all services. Equipped to perform all major and minor repairs, Shaver is attractive to all customers, regardless of where the vehicle was sold. They accept all extended warranties, not only just their own! They also offer rental cars during repair processes. Never underestimate “staying power.” With Shaver’s long lasting reputation of customer satisfaction, you can deal with them confidently. Shaver Preferred Auto Repair is the only full service repair facility on Broadway open late on week nights and also with Saturday and Sunday hours. Their prices can’t be beat. Oil changes are as reasonable as $14.95. Stop by for a deal today!
name, ext.
northwest indiana auto on the road to recovery
sunday, february 28, 2010 | Page DD24
highland
Thomas makes cusTomers Top prioriTy Great financing and industry leading warranties make Thomas the perfect fit for car buyers
Part of the Thomas Auto Group of auto dealers, Thomas Dodge Chrysler Jeep is a Five Star dealer operating on Indianapolis Boulevard in Highland for about 30 years, and Thomas Kia is two blocks away. â&#x20AC;&#x153;Our number one priority is customer service,â&#x20AC;? says general manager Frank Kowalski, who has been with Thomas for over fifteen years, â&#x20AC;&#x153;we pride ourselves on customer loyalty, so we make sure the customer is taken care of.â&#x20AC;? One unique approach to customer service is with Thomas Auto Groupâ&#x20AC;&#x2122;s warranty program called the Thomas Promise. Any new car, and eligible used cars come with a lifetime engine and powertrain warranty. â&#x20AC;&#x153;Thatâ&#x20AC;&#x2122;s most of our used cars, basically anything with under 100,000 miles,â&#x20AC;? says Kowalski. Itâ&#x20AC;&#x2122;s also not just some new gimmick to spur sales. Kowalski says Thomas has been running the program for about three years now. â&#x20AC;&#x153;It covers 100% parts and labor with zero deductible,â&#x20AC;? says Kowalski, â&#x20AC;&#x153; and itâ&#x20AC;&#x2122;s free, thereâ&#x20AC;&#x2122;s no charge to the customer, and itâ&#x20AC;&#x2122;s better than a certified pre-owned vehicle warranty because it never expires.â&#x20AC;? Kia vehicles have been on a roll despite tough economic times. â&#x20AC;&#x153;They had a 44%
â&#x20AC;&#x153;Our number one priority is customer service.â&#x20AC;?
PHOTOs By ROBERT WRAy
sales consultant Jennifer Dahl, General manager Frank kowalski and sales manager Darrell Davis strive to provide the best customer service at Thomas Dodge chrysler Jeep and Thomas kia.
Frank Kowalski, General Manager Thomas Auto Group increase in sales for the fourth quarter,â&#x20AC;? says Kowalski. â&#x20AC;&#x153;Theyâ&#x20AC;&#x2122;re really great cars, great economical vehicles. The Forte, Soul, and Sorento are all new. The Sorento is built at U.S. plant in Georgia. That helps out the economy. Itâ&#x20AC;&#x2122;s helping people by creating jobs.â&#x20AC;? The hottest products going at Thomas Dodge Chrysler Jeep right now are the Ram pickups according to Kowalski. The all-new redesigned Ram Heavy Duty just won the 2010 Motor Trend Truck of the Year Award. The Ram lineup is the newest selection of trucks out there since the
Ram 1500 was completely redesigned for 2009, and racked up numerous awards of its own. Best of all, Kowalski says you can pick up a Ram 1500 right now for up to $8500 off MSRP. As far as other Chrysler, Dodge and Jeep vehicles, Kowalski says check in for the latest offers, but 0% financing for 60 months, and 1.9% for 72 months were available on select models at press time. You can visit www.thomasautogroup. com for access to each dealer website, and youâ&#x20AC;&#x2122;ll find the full inventory of new and used cars, trucks, SUVs and minivans, as well some of the special deals going on. You can also check into financing options and look up the value of your trade-in.
Kowalski says donâ&#x20AC;&#x2122;t forget about the Thomas Body Shop: â&#x20AC;&#x153;We offer ASE certified body technicians, a DuPont computer color matching system, unibody frame repair and mechanical repair on all makes and models, foreign and domestic. We do the towing and have insurance claim and rental vehicle assistance. We have over 26 years of experience in collision repair. Weâ&#x20AC;&#x2122;re the only authorized Kia and Chrysler Dodge Jeep body shop where quality is standard and not an option.â&#x20AC;? Contact Don Popp directly at 219-924-4177. Service manager Brian Gain has been taking care of Thomas customers for over fifteen years. Dodge, Chrysler, and Jeep owners now have service available
FOR MORE INFO:
Thomas Auto Group
Thomas Dodge Chrysler Jeep 9604 Indianapolis Blvd. | Highland, IN (219) 924-5100 Thomas Kia 9825 Indianapolis Blvd. | Highland, IN (219) 934-2266 www.thomasautogroup.com
on Sundays from 8-2 for more convenience. Watch out for frequent $9.95 oil change coupons, too. Lots of other parts and service specials can be found on the Web site.
At Thomas every eligible new and used vehicle includes a NO DEDUCTIBLE LIFETIME Engine and Powertrain Warranty at NO CHARGE!
Only THOMAS AUTO GROUP Offers the...
THOMAS WILL MAKE YOU THIS PROMISE!**
AT THOMAS YOUâ&#x20AC;&#x2122;LL ALWAYS SAVE MORE! www.hotdodgedeals.com
LIFETIME WARRANTY ON ALL 2010 MODELS! ** TOTAL SAVED:
$4,872
Stk#H31866
NEW 2010 CHRYSLER
SEBRING
Your Value Price...
0653
A
25
PR
www.hotkiadeals.com
% 0
RAM
0
FOR 60 % Â&#x201A; APR MOS.
FREE
APR
BEDLINER
with purchase of any RAM in stock!
NEW â&#x20AC;&#x2DC;10 KIA FORTE $
$9,032
12,488 $ 158
NEW â&#x20AC;&#x2DC;09 KIA SPORTAGE *
#A09114
NEW 2010 DODGE
RAM CREW CAB 0653
25 PR A
or MSRP+ . . . . . . . . . . . . . . . . . . . . . . . . . $15,985 THOMAS DISCOUNT . . . . . . . $1497 FACTORY REBATE . . . . . . . . . . $1000 MILITARY REBATE2. . . . . . . . . . . $500 LOYALTY REBATE3 . . . . . . . . . . . . $500
TOTAL SAVINGS
$
$5,672
Stk#31973
NEW 2010 DODGE
Your Value Price...
0653
A 25
TOTAL SAVED:
$5,662
â&#x20AC;
or MSRP+ . . . . . . . . . . . . . . . . . . . . . . . . . $22,935 THOMAS DISCOUNT . . . . . . . $2447 FACTORY REBATE . . . . . . . . . . $2000 MILITARY REBATE2. . . . . . . . . . . $500
3497
PR
0653
A 25
Sales Hours: M-F 9a-8p, Sat 8:30a Service Hours: M-Th 7a-7p; Body Shop Hours: M-Fri 8a-5p
-2,1 86 21 )$&(%22.
of Highland
9604 Indianapolis Blvd., Highland, IN 46322
All offers to qualified buyers. *Plus tax, title, license & doc. fees. â&#x20AC; 0%APR for 60 mos. to qualified buyers on select models in lieu of rebates & incentives. ($16.03 per $1000 financed). ^All payments are for 84 months, with $2000 down at 6.99% APR plus taxes and fees. You must qualify; prices and payments include all rebates. 1) MSRP may not be the actual selling price within the trade area. **See Warranty Forever contract for details. Thomas Promise is not a manufacturerâ&#x20AC;&#x2122;s program, only available at Thomas Dodge. See dealer for details. Photos are for illustration purposes & not actual cars in lot. No prior sales. Offers end date of publication. PARTNERS IN PROGRESS
or
Stk#31885
LIBERTY
Your Value Price...
16,988 $ 226
MSRP+ . . . . . . . . . . . . . . . . . . . . . . . . . $20,905 THOMAS DISCOUNT . . . . . . . $1417 FACTORY REBATE . . . . . . . . . . $1000 MILITARY REBATE2. . . . . . . . . . . $500 LOYALTY REBATE3 . . . . . . . . . . $1000
#A10087
$
3917
â&#x20AC;
$
$
or MSRP+ . . . . . . . . . . . . . . . . . . . . . . . . . $19,985 THOMAS DISCOUNT . . . . . . . $1997 FACTORY REBATE . . . . . . . . . . $1000 MILITARY REBATE2. . . . . . . . . . . $500 LOYALTY REBATE3 . . . . . . . . . . . . $500
â&#x20AC;
4947
19,488 $ 264
MSRP+ . . . . . . . . . . . . . . . . . . . . . . . . . $22,990 THOMAS DISCOUNT . . . . . . . $2002 MILITARY REBATE2. . . . . . . . . . . $500 LOYALTY REBATE3 . . . . . . . . . . $1000
#A09165
$
3502
â&#x20AC;
/mo.
TOTAL SAVINGS
$
â&#x20AC;
3997
$
11,988 $ 149
*
++
/mo.
TOTAL SAVINGS
*
NEW â&#x20AC;&#x2DC;09 KIA RIO *
++
or
15,988 $ 209 ++
/mo.
TOTAL SAVINGS
$
/mo.
TOTAL SAVINGS
#A10076
NEW â&#x20AC;&#x2DC;10 KIA SEDONA *
++
NEW 2010 JEEP
JOURNEY
$
#A11007
17,988 $ 272
NEW â&#x20AC;&#x2DC;10 KIA OPTIMA *
++
/mo.
NEW â&#x20AC;&#x2DC;11 KIA SORENTO TOTAL SAVED:
$
++
Stk#31986
Your Value Price...
48
DONâ&#x20AC;&#x2122;T MISS THOMAS TAX TIME SAVINGS! #A10077
TOTAL SAVED:
FOR
1
or MSRP+ . . . . . . . . . . . . . . . . . . . . . . . . . $14,865 THOMAS DISCOUNT . . . . . . . $1377 FACTORY REBATE . . . . . . . . . . $2000 MILITARY REBATE2. . . . . . . . . . . $500
/mo.
TOTAL SAVINGS
$
â&#x20AC;
3877
PR
THOMAS BODY SHOP
:H RIIHU , & RU $6$ ERG\ WHFKQLFLDQV Â&#x2021; 'XSRQW FRPSXWHUL]HG FRORU PDWFKLQJ V\VWHP Â&#x2021; 5HSDLU DOO PDNHV PRGHOV IRUHLJQ DQG GRPHVWLF Â&#x2021; 7RZLQJ 8QLERG\ DQG IUDPH UHSDLUV DQG PHFKDQLFDO UHSDLUV Â&#x2021; ,QVXUDQFH FODLP DVVLVWDQFH Â&#x2021; 5HQWDO DVVLVWDQFH
Over 25 Years Experience in Collision Repairs 7KH 2QO\ $XWKRUL]HG &KU\VOHU -HHS 'RGJH %RG\ 6KRS LQ 1RUWKZHVW ,QGLDQD ZKHUH TXDOLW\ LV VWDQGDUG QRW DQ RSWLRQ
Sales Hours: M-F 8:30a-8p, Sat
Service Hours: M-F
Body Shop Hours: M-F 8a-5p CALL OUR CREDIT HOTLINE AND GET APPROVED! MOST APPROVALS TAKE 20 MINUTES OR LESS!
IN
877-562-6863
All offers to qualifying buyers. *All taxes, title, lic. & doc. fees extra. All rebates and incentives applied. â&#x20AC; Savings off MSRP. 1)0% APR for 48 months available on select models, see dealer for details ($20.83 per $1000 financed). 2)You or spouse must be active military. 3)On select models, must own a Kia or competitive car to qualify. = Warranty is a limited powertrain warranty. For details, see retailer or go to kia.com **Warranty Forever restrictions apply, see contract for details. Thomas Promise is not a mfg. program, only available at Thomas Kia. Illustrations are for design purpose only, actual vehicles may look different. Not responsible for typographical errors. All offers CONTACT DON POPP: (219) 924-4177 subject to change. Actual mileage and odometer readings may vary due to test drives, etc. Dealer wil not honor any pricing errors. No prior sales. Offers end date of pub.