Appearance and Grooming

Appearance and Grooming

From Head to Toe

— Personal hygiene — All our FBO staff maintains proper personal hygiene at all times when on the job. Improper personal hygiene includes, but is not limited to, dirty fingernails, bad breath, body odor and dirty and unkempt hair

— Cosmetics and scents — All our FBO staff are permitted to wear cosmetics of conservative color and amount. In consideration and concern for the comfort of our team members and customers, scents such as perfumes, colognes, hair/body spray and lotions are used in moderation

— Body art (tattoos & piercings) — We do not display any form of body art while on duty. If we do have body art of some sort, it is covered accordingly by items of the provided uniform

— Hair — We are expected to maintain appropriate and professional hairstyles. Hair, beards, sideburns, and mustaches are clean and neatly groomed — Our hair is properly restrained for its length and job assignment by keeping safety and hygiene in mind when interacting with our customers. Our hair color is within the range of natural hair colors

— Face (Make up, Contact lenses, Facial hair) — We shave our face every day where applicable — Our beards and mustaches are trimmed and neatly groomed when fully grown — When wearing contact lenses, only those in the range of natural eye colors are accepted

— Nails — We trim our fingernails to the point that it does not pose any safety threat to us performing our work — Nail polish is kept in office appropriate colors (no neon colors, no nail jewelry)

— Accessories — All jewelry that we wear is appropriate so that it does not represent a safety hazard or detract from a professional appearance

— When wearing bracelets, we limit the number to avoid representing a safety hazard or detracting from a professional appearance

— Airport Badge — We wear our Airport ID and company badges attached to breakaway lanyards when required but in any case, according to what has been established by airport security regulations

— Eating & Drinking & Smoking — We do not eat or drink or smoke in front of the customer and use the available staff break rooms to do this if available