SkyTalk November 2004

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Flying 40 Years Into B.C.’s Future – Airport Authority Seeks Community Input For Future Planning ancouver International Airport Authority has begun a dialogue about choices for future runways, terminals and ground transportation at YVR to meet the needs of the region for the next 40 years. Airport Authority president and CEO Larry Berg presented options for discussion as part of a two-day conference on the future of the airport in the context of the local and global environment in 2044. The conference, called Forum ’44, was the launch of a unique consultation during which the Airport Authority will seek community and stake-

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holder input on potential development options that would support the some 45 million passengers, 500,000 aircraft take-offs and landings, and 53,000 direct jobs YVR is projecting by 2044. “Forty years ago, I’m sure few people could imagine the YVR of today: a premier global gateway connecting B.C. to the world,” said Berg. “The next 40 years hold just as much promise. Sound long-term planning will ensure the airport remains a source of pride and prosperity for our province, able to seize the opportunities presented by emerging economies and a growing demand for

safe, convenient air travel, and strengthen our position as a major economic generator for B.C.” Future YVR development options discussed at the forum included: an additional runway, either north or south of the existing runways or out into the water; various configurations for future terminal expansions; ground transportation enhancements for future traffic levels, such as additional bridges and roads, a dedicated access route or transportation demand management; and site options for a larger, busier YVR able to support the vital travel, trade and tourism of tomorrow.

Graham Clarke, chair of the Airport Authority’s community-based Board of Directors, said: “As a locally based organization, the Airport Authority is committed to public accountability and open communication with our stakeholders about the future of the airport.” Added Clarke, “Forum ’44 is about examining options and asking questions so we can effectively seek B.C.’s input on how to meet our future needs in a manner that will benefit our communiSEE CHOICES, PAGE 3

F R E E NOVEMBER 2004 • Your Airport Community Newspaper – Vancouver International Airport

Costumes, Pumpkins And Prizes: Hallowe’en At YVR ast month, the merchants, employees and airline staff at YVR captured the spirit of Hallowe’en by donning costumes and parading in the International Terminal Building. Pumpkins donated by HMS Host and CARA were carved and displayed at the Haida Gwaii for judging by members of the airport merchants’ Promotional Steering Committee. Prizes of YVR Bucks, redeemable at more than 140 YVR shops, services and restaurants, were awarded to first-, second- and third-place winners in the costume and pumpkincarving contests.

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SEE HALLOWE’EN, PAGE 2

NEXUS Air Takes Off Latest YVR FasTrack Service VR is the first airport in North America to offer NEXUS Air, a new YVR FasTrack Border initiative that will make flying to and from the United States or other international destinations more efficient for low-

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risk, pre-approved air travellers. NEXUS Air complements the existing CANPASS Air program. Both programs use cutting-edge bioSEE NEXUS, PAGE 3

Air Canada Unveils New Look ast month, Air Canada employees, joined by Canada’s international superstar Celine Dion, marked the beginning of a new era for the nation’s flag carrier with the unveiling of a contemporary new look and leading edge in-flight product enhancements. Air Canada held events in Vancouver, Calgary, Toronto and Montreal, to present what the restruc-

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SEE AIR CANADA, CONTINUED ON PAGE 3

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Hallowe’en,

Third-place went to Jennifer Charters of HMS Host, who received 100 YVR Bucks.

CONTINUED FROM PAGE 1 (Left) Best costume, Dave Guevarra of WestJet, won 200 YVR Bucks. (Below) Carved pumpkins of all sizes and shapes were a Hallowe’en highlight. Winners were Bernardo Caspe, HMS Host, stewards at Fairmont Airport, and Vancouver Priscilla Nathan, Tickers, who were awarded YVR Bucks. Honourable Mentions went to Caroline Fuentes of Vancouver International Airport Authority for her ‘Scenic Pumpkin’ and Air Canada’s Martha Stewart Jail Pumpkin.

Second-place prize of 150 YVR Bucks was awarded to Christopher Diaz of HMS Host.

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Air Canada,

CONTINUED FROM PAGE 1

tured national carrier holds in store for employees and the travelling public. These include an updated design and colour scheme for its fleet, new uniforms for its front-line staff, as well as leading edge entertainment systems and lie-flat seats for customers. Air Canada unveiled its new livery design with a display of a Boeing 767 aircraft sporting an updated design and colour scheme. The distinctive

NEXUS,

Air Canada Maple Leaf in red on the tail of its aircraft will now be complemented by a graphic dot pattern representation called the “Frosted Leaf” in a light shade of green. In addition to its use on the exterior of the aircraft, the new colour scheme will be used throughout the interiors of Air Canada aircraft and eventually across all corporate identity applications.

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metric iris recognition technology. CANPASS can be used by members entering Canada from anywhere in the world, while NEXUS can be used to enter Canada or travel to the United States via YVR. Members of both programs bypass border line-ups by using automated kiosks with touch screens to answer questions similar to those an inspection officer would ask. Members also have access to the priority lane at YVR’s pre-board screening checkpoints, giving them expedited access to the security screening process for domestic or international departures. The iris recognition process is as easy as taking a photograph of the eye. The technology identifies and records the 266 unique patterns of the iris (the coloured ring around the pupil of the eye). The iris pattern is then processed and encoded into a record that is stored and used as proof of identity every time the automated NEXUS Air and CANPASS Air kiosks are used. Travellers can apply for NEXUS Air starting November 30. Citizens or permanent residents of Canada, as well as citizens or resident aliens of the United States, are eligible to

Choices,

apply. Applications are available online at www.nexus.gc.ca or at the enrolment centre located on the U.S. departures level of the International Terminal at YVR. Applicants will be asked to provide personal information, which will be verified by both Canadian and American agencies. Once an application has been processed, the applicant will be invited for the final step of the process, which includes a personal interview to verify original documents and to capture biometric information. YVR FasTrack is a series of programs developed by the Airport Authority to move passengers quickly and efficiently through the airport. NEXUS Air was developed by the Canada Border Services Agency (CBSA) and United States Customs and Border Protection. CANPASS Air is an initiative of CBSA. Applications are available now at www.cbsa-asfc.gc.ca/travel/canpass/canpassair-e.html or at the enrolment centre located on the departures level of the International Terminal at YVR. Graphic courtesy Canadian Border Services Agency.

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PRESIDENT’S CORNER By LARRY BERG, President and Chief Executive Officer

YVR’s Flight Plan For The Future Last month, I talked about the continued growth of the aviation industry and how YVR is planning for a future where more people than ever will travel by air. Our 10-year, $1.4 billion capital plan is designed to meet the needs of the 23 million passengers we expect to serve at YVR by 2013, but what can we expect after that? To answer that question, the Airport Authority is developing a Master Plan covering 2007-2017. The Master Plan is about the allocation of airport resources—most importantly land—and how YVR will grow and change to support the vital travel, trade and tourism of tomorrow. Our preliminary research of passenger projections, population estimates and future aircraft types indicates that by 2044, YVR could support some 45 million passengers, and 500,000 aircraft take-offs and landings each year. Based on those numbers, we can expect a workforce of 53,000 people here at YVR, and thousands of additional indirect jobs. These are significant and exciting numbers, and longterm planning today is key to ensuring we meet tomorrow’s needs in a manner that will continue to benefit our communities, our region and our province. The creation of the new Master Plan provides an opportunity to engage our communities and seek input from our many stakeholders. Forum ’44, a community and industry forum we held November 8-9, was the first step in the consultation process. The conference involved discussion with influential organizations and community and business leaders. By stimulating this type of dialogue about the future of YVR in the context

of the local and global environment in 2044, we have begun to identify key questions essential to sound planning for the decades to come. These questions include the integration of social, environmental, economic and institutional concerns, and form the basis of discussion for the broader consultation process. As a community-based Airport Authority, we know that what we do at YVR has wideranging implications for our communities, our region and our province. The Airport Authority is committed to public accountability and open communication with our stakeholders about the future of the airport, including possibilities for future runways, terminals and ground transportation at YVR. Through meetings with our employees, communities, business partners and many other stakeholders— including those who live near the airport and the businesses and people who depend on it—the next two years will be a period of intense and meaningful conversation. Findings from our consultations will be incorporated into the planning process for the Airport Authority’s 2007-2017 Master Plan and will shape YVR’s development in the years beyond. As we begin the consultation process, I look forward to community input on a sustainable and prosperous future for YVR, the Lower Mainland and B.C. Together, we can capitalize on the promise of the next 40 years, strengthen our position as a major economic generator for the province and ensure YVR remains a premier global gateway connecting the people, goods and businesses of B.C. to the world.

CONTINUED FROM PAGE 1

ties, our region and our province.” Forum ‘44 involved discussion with a variety of organizations and individuals, including influential community and business leaders. The purpose of the event was to stimulate conversation about the future of YVR and examine the airport’s role in supporting a sustainable future for the Lower Mainland, B.C. and Canada. Speakers on Day One included the Honourable David Emerson, Minister of Industry, Premier Gordon Campbell, and various environmental, aviation and industry experts including Dr.

David Pang, president and CEO, Airport Authority Hong Kong, and Andrew Zollers, regional marketing director, Boeing Commercial Airplanes. The Forum marked the launch of the Airport Authority’s public consultation program for its 2007-2027 Master Plan and resulting land use plan. The Airport Authority will continue meetings and consultation with community and industry groups, stakeholders and the airport’s neighbours to seek input on future options available to Vancouver International Airport.

SKYTALK BACK ISSUES ON-LINE @ www.yvr.ca

Your Airport Community Newspaper NOVEMBER 2004 ISSUE • VOL. 12 • NO. 1 YVR SKYTALK, the official newspaper of the Vancouver International Airport, is published monthly by Westco Marketing Ltd. for the more than 26,000 people who make up the airport community at YVR. No portion of this publication may be reproduced in whole or part without the written permission of the publisher. Publisher:

Patrick Stewart

RICHMOND OFFICE:

Associate Publisher:

Joan Stewart

Suite 306 - 5400 Airport Road South

Editorial Liaison:

Jody Holgate

Richmond, BC V7B 1B4

Contributing Writers:

Arnold Klappe, Phil Melnychuk,

Tel: 604-736-6754 • Fax: 604-736-6750

Jim Jorgenson, Ralph Eastman

Email: jstewart@westerndriver.com

Creative / Production:

James Martin

Photography:

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Printed on Recycled Stock using vegetable based inks Please recycle this product.

www.yvr.ca/authority/news/skytalk.asp

ASSOCIATION OF AIRPORT PUBLICATIONS P.O. Agreement #1676261


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Golf Tourney Puts Smiles On Kids’ Faces his year’s annual YVR Golf for Kids event raised $269,000 in support of children’s charities in the Lower Mainland, including a direct donation of $50,000 to Canuck Place Children’s Hospice by RBC Financial. The annual event includes a gala dinner and auction as well as golf tournament in support of Canuck Place Children’s Hospice and the Canucks for Kids Foundation. “The YVR Golf for Kids Tournament has long played a significant role in making these vital services available to the families we serve across British Columbia,” said Canuck Place Children’s Hospice executive director Filomena Nalewajek. Added Steve Tambellini, Canucks vice president/assistant general manager and president, Canucks for Kids Fund: “We are

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proud to continue our partnership with you on this tournament and thank you for recognizing how special Canuck Place truly is through your continued support.” The evening featured the “Voice of the Canucks” John Shorthouse as Master of Ceremonies. Throughout the evening, the spirit of the airport and Richmond communities came together through the generous donations of hundreds of auction items including trips to destinations in B.C. and around the world, and leisure and entertainment items. Raising more than $1.3 million for charities since its inception, YVR Golf for Kids has grown to become the premier charity fundraising event for the airport community. For more information, visit www.yvrgolfforkids.com.

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Simon Chang Designs New Uniforms For Air Transat Flight Attendants s of January 2005, Air Transat flight attendants will be wearing a new uniform designed by Canadian designer Simon Chang. The uniform is the result of a collaborative effort by Chang’s team of designers and an internal Air Transat committee to design attire that combines comfort, functionality and style, in line with the company’s image. “The new uniform is only one of many improvements to the services implemented on Air Transat flights over the past few months,” said Sylvie Bourget, vice president, marketing. “The variety of in-flight entertainment, a refined Club Class, all-leather seating, a greater choice of snacks and refreshments, and now a uniform by Simon Chang, are but a few examples of the new atmosphere offered by Air Transat.” The dark blue uniform will be comprised of several items. The ladies’ attire consists of a white shirt, jacket, skirt, trousers, dress and a

blue plaid crêpe de Chine scarf, all of which can be worn in several combinations. A woolen winter coat completes the ensemble. The men’s uniform consists of a white shirt, a jacket, blue plaid crêpe de Chine tie, trousers and a winter coat. Chang’s collections and range of licensed products are sold throughout Canada, the United States, the Middle East and Asia.

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Air Transat Outfits Economy Class With Leather Seats

Air Transat’s Economy class will now feature leather seats. ir Transat has outfitted its Economy Class with leather seats. The move is designed to make its flights more pleasant for passengers. The dark navy leather seats are available on the airline’s entire fleet of wide-bodied Airbus A310 and A330 aircraft. The airline has also added new onboard audio and video programs and starting this month, reduced the cost of headsets from $2 to $1 in Economy (free in Club Class). Once purchased, the headsets can be reused by passengers on subsequent Air Transat flights.

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Air Transat’s western regional manager Rod Ramage (right) and technical operations manager John Cusworth with an Airbus A310-300, sporting new stylised tail livery.

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U.S. Dollar No Longer Accepted In Cuba s of Nov. 8, 2004, the U.S. dollar is no longer accepted to purchase goods and services in Cuba. Instead, tourists, Cubans and foreign residents will have to use locally printed convertible pesos, equal in value to the U.S. dollar, for all cash purchases. Currency exchange services will be provided at Cuban airports, hotels, banks and Cadeca exchange houses. It will be possible to exchange U.S. currency, but a 10 per cent fee will be charged. Visitors can exchange Canadian dollars and traveller’s cheques at major hotels, banks and exchange houses and at Cuban international airports for convertible pesos without the 10 per cent commission fee. The Cuban convertible pesos can be changed back to Canadian or U.S.

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dollars at Cuban international airports before leaving the country. It is recommended that you change your currency while in Cuba since it

is not possible to exchange convertible pesos outside Cuba. Credit cards will continue to be accepted in major establishments provided they are not issued by an American bank.

TRAVEL TALK American Express cards and traveller’s cheques are not accepted in Cuba to purchase goods and services, regardless of country of issuance. Debit cards are also not accepted. Non-U.S. Visa or MasterCard holders may obtain cash advances (in Cuban convertible pesos or in U.S. dollars) at banks, hotels or Cadeca exchange houses. In Havana, ATM machines allowing cash advances of Cuban convertible pesos from Visa cards are located at Hotel Parque Central, Hotel Cohiba, Hotel Nacional, and Miramar Trade Centre. In Varadero, Visa ATMs are located at Plaza America and at banks. Canadian money transfers are not accepted by Western Union in Cuba.

Lessons In Plane Etiquette ore frequent, full-capacity flights, coupled with delays and security checks have been a formula for higher incidences of ‘air rage.’ “Air travel is a means to an end and most people don’t enjoy being shut in a cramped environment for lengthy periods,” said Carole Cooper, retail leader for Flight Centre Canada. “However, if everyone has a bit of consideration for fellow passengers it helps make the journey more pleasant for everyone on board and incidences of air rage are avoided.” Flight Centre consultants have come up with a guide to plane etiquette: • Remember to rinse the sink after washing your hands/brushing your teeth. • Put your seat in the upright position when meals are being served.

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• Airlines generally are configured with three seats in a row and then the aisle. Passengers should use only one armrest to avoid making the middle passenger uncomfortable. • Request an aisle seat if you’re a frequent visitor to the bathroom. • Be compassionate if someone has to climb past you to go to the bathroom. • Avoid drinking too much. Obnoxious, loud and disruptive behaviour on an aircraft is viewed with little tolerance by airline authorities. • Think about the cabin space in the overhead lockers before taking multiple bags and duty-free items on board. Airlines generally have limits on how much hand luggage is allowed (generally one small bag, excluding a handbag).

• When travelling with children, be considerate of others. No one likes unruly children running around, kicking the chair in front of them, or leaning over the seat to view the passenger behind them. • Don’t obstruct the aisle—the air hostesses will not be able to serve meals and drinks, and passengers will be frustrated in their attempt to pass.

WestJet Hires Executive Vice President, Marketing And Sales estJet has hired Sean Durfy as the airline’s executive vice president, marketing and sales. He will lead the marketing, sales, scheduling and revenue teams at WestJet and will be responsible for the development of marketing strategies. Durfy, 38, has spent his last five years at ENMAX, a wholly owned subsidiary of the City of Calgary, where he most recently held the position of vice president of ENMAX Corporation and president and chief operating officer of ENMAX Energy Corporation. Durfy replaces Bill Lamberton, WestJet’s former vice president, marketing and sales, who stepped down last November.

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On the Front Lines At YVR

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YVR PEOPLE

Border Services Director Brian Flagel s the second largest passenger gateway on the West Coast of North America, YVR is the entry point for millions of visitors and residents returning to Canada each year. The first people these travellers are likely to meet are members of the Canada Border Services Agency (CBSA) team. Brian Flagel is director of the Vancouver International Airport District of the CBSA, a role that continues to grow as Canada Border Services Agency evolves to meet the needs of a post-9/11 world. The CBSA was previously three separate entities: Canada Customs, Canada Immigration and Canada Food Inspection. On Dec. 12, 2003, Canada Food Inspection joined Canada Customs under the CBSA banner. On Oct. 8, 2004, Canada Immigration moved under CBSA. This move brought approximately 85 new employees to CBSA, increasing the staff at YVR to more than 300 and completing the amalgamation, which had long been in the planning stages. Streamlined agency Flagel now oversees the reorganization of Vancouver’s CBSA to create a unified and streamlined agency from three still somewhat distinct parts. The merger centralizes all of the services associated with crossing the border into Canada, either as a visitor, a returning resident, an importer of goods, or a potential immigrant. Flagel admits there is still work to be done to realize the benefits the amalgamation will ultimately provide. These benefits include

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significant operational efficiencies, as well as streamlined passenger processing and cross-training for staff, making it easier for employees to switch between different functions and roles depending on need. One of Flagel’s biggest challenges as director is dealing with the logistical and staffing issues associated with fluctuations in arriving passengers throughout the day. “There’s a four-hour window between 10 a.m. and 2 p.m., and another from 5 p.m. to 8 p.m., when the number of arriving passengers peaks,” said Flagel. “During these peaks we process an incredible number of people.” On a busy day in August, it’s not unusual for CBSA to process upwards of 19,000 passengers, the majority of them falling within these four-hour windows. It’s no surprise that Flagel’s focus is on techniques that allow low-risk travellers to pass through Customs quickly using expedited processes such as the CANPASS Air Program and NEXUS Air, both of which use cutting-edge biometric iris recognition technology. YVR is the first airport in North America to offer NEXUS Air, a new FasTrack Border joint initiative of CBSA and the U.S. Department of Homeland Security. A family tradition Born in Manitoba, Flagel began his career during summer breaks from university, working in his home town of Emerson. Customs is definitely in the blood of the Flagel family. His father was a customs officer and Brian soon chose the same line of work, serving at the Winnipeg airport and various Customs ports throughout Manitoba and

Flu Shots Available On The Fly D uring the fall and winter months, it is common to come in contact with individuals coughing and sneezing from the flu. This flu season, Vancouver International Airport (YVR) is offering a convenient way for busy travellers, meeters and greeters and Richmond residents to get their flu shots. The Vancouver Airport Medical Clinic—part of YVR Health Care Services—is making flu shots available throughout the flu season. People are invited to stop by the walk-in clinic or call 604-207-6900 to book an appointment. Influenza (or flu) is a common respiratory illness affecting millions of Canadians each year. The flu virus spreads easily and quickly through droplets that are coughed or sneezed into the air by someone who has the flu. The flu season usually runs from November to April and Health Canada suggests that the most effec-

tive means of protection is to be vaccinated each year in the fall. “Busy travellers who might not have had the chance to make a special trip to the doctor’s office for their shot will find this service extremely beneficial,” says Christopher Gilliland, manager retail sales and service programs at YVR. “Rarely is there a lineup, so people on the run can get their shot quickly, making the most of down time at the airport.” According to Health Canada, an estimated 10 to 25 per cent of Canadians catch flu each year, and while the primary reason to get a flu shot is self-protection, flu shots also help protect other people and reduce the burden on the health-care system. Flu shots are administered by a registered nurse for $15 on Mondays and Wednesdays between 9 a.m. and noon and from 1 p.m. to 4 p.m., or by a doctor at a cost of $20 on Tuesdays, and Thursdays through Saturdays. Flu

Saskatchewan before being transferred to B.C. in 1972. Continuing the family tradition, Flagel’s son Mark is presently a student customs officer at YVR. After being transferred to B.C., Flagel spent the next decade in a variety of roles. He worked as an internal auditor and internal affairs investigator and was the first customs regional intelligence officer in B.C. He spent five years in a Customs-RCMP Joint Intelligence Unit. Flagel has also held a number of managerial jobs, including managing Vancouver’s international mail branch. Flagel has built an impressive résumé that includes a three-year assignment as customs director of B.C. and Yukon and another three-year assignment with FedEx in Brussels, Belgium, as a part of an executive development program. Lots of variety After 34 years in Customs, Flagel says he still enjoys coming to work every day. He relates an occasion not long after the installation of the first high-tech x-ray system in Customs. The day after the X-ray was installed, more than 35 kilograms of heroin was found inside jade rocks that had been hollowed out, filled, then glued back together and rubbed with jade dust. “If the shipment had arrived two days earlier we would not have found the heroin. It was bad timing on the part of the smugglers, but sometimes we need some luck on our side,” says Flagel. Flagel says one of the most heartening things he’s seen since coming to YVR is the way the airport community pulled together following 9/11 to deal

vaccinations are free for seniors 65 and over and children under two. No appointments are necessary and the clinic is conveniently located on Level One of the Domestic Terminal Building. The Vancouver Airport Medical Clinic is a state-of-the-art facility that provides quality health care to meet the needs of the entire airport population, including YVR employees, other workers on Sea Island, as well as travellers and the general public needing medical attention. Specialized services include massage therapy, ophthalmology, podiatry, aviation medicine and travel vaccinations. In addition to the medical clinic, YVR Health Care Services include Vancouver Airport Dental Centre, MDS Metro Laboratory Services and Pharmasave, all of which are located on Level One of the Domestic Terminal Building.

with 35 unannounced aircraft arrivals with thousands of travellers who were forced to land in Canada because U.S. airspace was closed. “It was an astounding feat,” he said, “and only possible though the cooperation and dedication of everyone involved.” Looking to the future, Flagel sees the CBSA becoming even more focused on its protection role. For the average passenger, this should mean

more streamlined passage into Canada utilizing sophisticated technology and risk-assessment techniques that will see differentiated processing based on potential risk. Flagel’s team provides many visitors with their first impression of Canada, and he is committed to balancing customer service with the important task of keeping Canada a safe destination for travellers the world over.

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Air Canada Jazz Signs For 90 CRJ Aircraft B ombardier Aerospace has signed a contract with Air Canada for the sale of up to 90 Bombardier CRJ aircraft for its wholly owned regional airline, Air Canada Jazz. The contract is for 45 orders, of which 30 are firm (15 Bombardier CRJ700 Series 705 and 15 Bombardier CRJ200) and 15 conditional orders (Bombardier CRJ200). The contract has a potential value of approximately US$2.45 billion.

The firm order portion of the agreement has a value of approximately US$821.2 million. Deliveries of the CRJ200 model are scheduled to commence this year,

with deliveries of the CRJ700 Series 705 model commencing in 2005. Air Canada Jazz will be the first operator of the Bombardier CRJ700 Series 705 LR aircraft.

Embraer Aircraft To Be Included In Air Canada Fleet

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ast month, an Embraer 170 was spotted at YVR. Embraer, headquartered in Brazil, is one of the largest aircraft manufacturers in the world. Air Canada has ordered 45 93-seat Embraer 190 aircraft (similar to this 170). Deliveries are scheduled to begin in November 2005. The order

also allows Air Canada to exercise options to acquire 45 additional aircraft. Air Canada will configure the Embraer 190 aircraft in two classes of service with nine seats in Executive Class with three abreast seating, offering 0.96 metres (38 inches) of legroom, and 84 seats in Hospitality

with four abreast seating, offering 0.83 metres (33 inches) of legroom. Both cabins will feature spacious overhead bins. The Embraer 190 aircraft has a cruising speed of 769 km/h and a range of up to 2,963 kms with a total payload of 9,800 kgs, including a cargo payload of 1,100 kgs.

Mutual Fund Dealer Insurance service provider

Read a fund’s prospectus and consult your investment professional before investing. Mutual funds are not guaranteed; their values change frequently, and past performance may not be repeated. Investors will pay management fees and expenses, may pay commissions or trailing commissions and may experience a gain or loss.

FOR LOCAL PERSONAL MOVES AND BUSINESS RENTALS... • Rugged, reliable, dependable vehicles • Convenient coast to coast locations • Wide variety of vehicles • Rental Express™

British Columbia Reservations: (604) 276-8887


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Million Air Brands Fixed Base Operation In Richmond illion Air Interlink, Inc., the world’s second largest fixed-base operation (FBO) chain, recently acquired the FBO division of Penta Aviation. An FBO is a refueling facility for aircraft that offers a variety of aviation-related services to the private aviation market. Penta Aviation, located at Vancouver International Airport South, first launched in 1970 as

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Executive Aircraft. In 1995, the name changed to Penta Aviation, when operations were expanded to include a maintenance division and paint and completion centre. Due to the growth of its divisions, Penta Aviation then needed to move its FBO facility to a larger location. In January of this year, the compa-

ny purchased the 16,722-square-metre Vancouver Jet Centre, located at Airport Road South. Today, this facility serves as the primary home of Million Air Vancouver, with an additional 9,203 square metres of office and hangar space being utilized at the original Penta Aviation location on an asneeded basis. “We have wanted to expand to the northwest region for a while,” said Roger Woolsey, chief executive officer of Million Air. “Penta Aviation stood out to us because they excel in customer service, design and décor, among other things. Plus, their staff fit perfectly with the Million Air culture. We are proud to have them as part of the Million Air family.” Ron Forbes serves as general manager for Million Air Vancouver. “We are pleased to become Million Air’s 30th location,” said Forbes. “Being a part of this wellestablished network will enable us to give our customers many advantages that we could not have offered as an

Grant McDaniel (former YVR Air Canada employee)

New and Used Vehicle Sales and Leasing

(604) 273-3766 Cell: (604) 868-5875 Tel:

At The Richmond RICHMOND Auto Mall D7825

f no o i t ec Sel atrix e M g Hu 2005 rolla o &C

independent FBO. The next year will be very exciting.” Million Air currently delivers general aviation services through its chain of 30 separate franchises located across Canada, the United States and the Caribbean.

Start a Business today at www.incorporate.ca There has never been a better time to start your own business. INC Business Lawyers make it easy. We are business start-up lawyers who can help you. Looking for help or advice about: • forming a corporation for your business in British Columbia or Canada? • registering a trade-mark in Canada or internationally? • buying or selling a business in British Columbia? • reviewing or drafting leases or contracts? • getting a work permit in Canada? • moving a corporation to, or restoring, amalgamating or registering a corporation in British Columbia?

Standard BC Incorporation

$

699 total cost

#1201-11871 Horseshoe Way, Richmond, BC V7A 5H5 Telephone: (604) 272-6960 • Email: info@incorporate.ca

5400 Airport Road South Base Rates: $8.00 per sq. ft. per annum ■ Well-appointed office space at budget prices ■ Strategically situated airside at YVR’s south side ■ Available to suit your requirements: • Offices from 300 to 1,800 sq. ft. • Shops and storage from 500 to 10,000 sq. ft.

Contact: Wayne Duzita: wayne@iat-yvr.com Shelley Litke: shelley@iat-yvr.com Tel: 604.273.4611; Fax: 604.273.5624 Suite 2000 – 5000 Miller Road, Richmond VANCOUVER•CALGARY•EDMONTON•SASKATOON•WINNIPEG•LAS VEGAS•RENO


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Preparing For The Inevitable ave you ever considered how your loved ones would manage financially if you passed away tomorrow? Most of us are less than enthused about planning for our own demise; planning for retirement or an important holiday has much more appeal. But estate planning is a vital part of complete financial planning and it really benefits those we love the most. So it is important to review the essential components to a complete estate plan: Draw up a household balance sheet List all of your assets and debts. Include a list of account numbers and the name of the financial institution

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where they are held. The list should include RSP accounts, savings accounts, life insurance policies, safety deposit boxes, etc. This will help your spouse or children tremendously when they are administering your estate. Keep the list in a safe place and make sure your spouse/children know where to find it. Have a current, valid will in place With a will, you can designate an executor to carry out your wishes. For example, you can name who should inherit your personal and financial assets, from jewellery or a special painting, to your home and other property. In the will you can also

UpcomingEventsUpcomingEvents November 18 VANCOUVER TRANSPORTATION CLUB DINNER MEETING Venue: Stanley Park Dining Pavilion, Stanley Park, Vancouver Scheduled guest speaker, Paul Landry, BCTA. Fellowship & networking @ 5:30 p.m.; Dinner: 6:30 p.m. Cost: Members-$33; Guests-$35 Contact: Brad Smith (604) 421-7059

December 9 Vancouver Transportation Club Christmas Dinner Venue: Stanley Park Dining Pavilion, Stanley Park, Vancouver Program TBA Fellowship & networking @ 5:30 p.m.; Dinner: 6:30 p.m. Cost: Members-$33; Guests-$35 Contact: Brad Smith (604) 421-7059

MONEY MATTERS By Peter Kutney

name a guardian and a trustee for any minor children. If you don’t have a will, provincial law decides who gets what. Your executor might have to incur the cost of posting a bond while managing your children’s inheritance. Establish an enduring power of attorney If you are alive but become ill or incapacitated then your family would face some serious challenges. Having good disability/critical illness insurance in place would help your family, but you should also have an enduring power of attorney for your spouse. Without the power of attorney, your spouse could apply to the provincial court for a committee-ship after you are ill. This is more restrictive than a power of attorney, and may take several months and cost several thousand dollars in legal fees to process. In British Columbia, you have the option of creating a “representation agreement.” This would normally include the power of attorney, but can also include directions as to nursing home care, personal health directions, etc. Plan to minimize probate and estate taxes You may wish to consult an accountant, but there are steps you can take to minimize probate and estate taxes. For example, be sure to specify beneficiaries on all RSPs/RIFs. Non-RSP investment accounts could be held in joint names

with a spouse or adult child. Also, you may wish to consider holding some of your investments in segregated funds through insurance companies, since those assets pass directly to your beneficiaries and by-pass probate completely. Other options are available to the executor to minimize taxes for a deceased taxpayer. Use life insurance as an estate-planning tool Another key part of estate planning is life insurance, which can provide an instant estate to deal with various financial obligations and needs, including how your dependent(s) manage financially. If you are the dependent(s), is there enough life insurance to pay off line(s) of credit or mortgage debts? If taxes/probate are triggered by death, how will they be paid? Finally, you may wish to create a personal record or “guidance letter” for your family. Some families have found this to be very helpful for the surviving spouse and children. This document could be kept with the will (but not as a codicil), outlining your personal wishes related to the division of personal effects, as well as providing counsel for children/grandchildren regarding education, careers, etc. Peter Kutney is a financial planner with Equinox Financial Group in Vancouver. He can be reached at 604-438-1603 or pkutney@telus.net

ir Canada will launch the first ever non-stop flights between Canada and Australia with the introduction of double daily flights Dec. 16, 2004. Flights will be operated using 282seat Airbus A340-300 aircraft, enabling the airline to offer non-stop service from Sydney to Vancouver. Vanvouver to Sydney flights will require a brief stopover in Honolulu for refueling, allowing customers to stay on board and eliminating U.S. customs clearance and transit visas for some travellers, including citizens of Australia. With a flight time of 14 hours and 40 minutes, Air Canada’s non-stop service will be almost five hours faster than other carriers’ alternate routings. Air Canada will maintain its second daily flight operated via Honolulu with a 212-seat Boeing 767-300ER aircraft. These flights allow passengers to stop over in Hawaii between Canada and Australia and also provide the only daily non-stop flights for local customers travelling between Hawaii and Australia.

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Air Canada Cargo Increases in Western Canada

January 13 Vancouver Transportation Club Dinner Meeting Past Presidents’ Night Venue: Executive Inn, 7311 Westminster Hwy., Richmond Program/Guest Speaker TBA Contact: Brad Smith (604) 421-7059

ir Canada Cargo has increased cargo capacity significantly in Canada and the North Atlantic with the launch of new dedicated freighter services. In Canada, freight capacity has been boosted through an agreement with Cargojet Airways. Using Boeing 727 cargo aircraft on the Vancouver to Calgary to Toronto route, Air Canada Cargo provides its customers with an additional 18 tonnes of upper deck capacity four days per week.

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February 12 Air Fair 2005 Venue: Best Western Richmond Inn Conference Centre, 7551 Westminster Hwy., Richmond 12:30 p.m. – 7:30 p.m. (Doors at 12:00 p.m.) Annual Aviation event organized for airline executives and pilots to network professionally and socially. Flight Operations Executives from more than 25 local airlines, flight training schools, and aviation organizations attended last year’s event and were on hand to answer delegate questions and make presentations to an enthusiastic audience. NEW FOR 2005 – Seminars and airlines accepting résumés on site. Tickets: Available through Ticketmaster Cost: Early Bird $35.00+GST & Service Fees, after February 1 $42.00 +GST & Service Fees Contact: Tom Zeiser (604) 274-3153; tom@yvrairfair.com or Julie Foster (604) 202-2701; Julie@indulgecom.ca

Air Canada To Launch Non-Stop Australia To Vancouver Service

Pictured is (left to right) Ryan Cowell, vice president, Cowell Imports Inc., Gary Cowell, president Cowell Imports Inc., and Kyle Dripps, general manager, Land Rover of Richmond.

New Land Rover LR3 Arrives At Richmond Dealership Last month, an enthusiastic crowd of auto enthusiasts attended the launch of the new Land Rover LR3 at the Land Rover of Richmond dealership, where general manager Kyle Dripps and his staff took time to explain the features and numerous technological advancements of the new vehicle.

VISIT YVR’S WEBSITE AT WWW.YVR.CA


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EMPLOYMENT OPPORTUNITIES

• CONSUMER • COMMERCIAL •

Ramp Attendant/Refuelers

CLASSIFIED

• Is the customer #1 with you? • Are you a positive, up-beat person? • Do you have an inner need to do things right in a timely manner? • Do you insist on working safely and efficiently? • Are you known for your reliability and dependability? • Do you enjoy working outside? Million Air believes in providing the highest level of customer service in the industry. Million Air is seeking talented line service technicians who believe in providing value-added benefits to our customers and excellent service to our pilots and their aircraft. Please fax your résumé to schedule a confidential interview with our selection consultants. The fax number is 604-278-4274

B & B ACCOMMODATION

Bed & Breakfast Comfortable accommodation, with special discounts for airline personnel. Five minutes from airport, in Richmond. Free pick-up to and from airport. Phone Penny or Ross (604) 273-1198 E-mail: chestnuttree@shaw.ca Web site: www.bbcanada.com/2011.html

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49,000 READERS EVERY MONTH • $17.50 per col inch • Tel: 604 736-6754 • Fax: 604 736-6750 • E-mail: pstewart@westerndriver.com For cleaner skin and healthier life… Hot Spring Day Spa

ACCOMMODATION FOR RENT

RELAXING BODY MASSAGE SPECIAL Waxing from $5.00 and up 35 Minutes - $25.00 Deep pore cleaning facial - $29.95/60 mins. 45 Minutes - $35.00 Relaxing Facial - $29.00/60 mins. 60 Minutes - $50.00 (Gift Certificates Available) (you’ll enjoy it!) Non-sexual

HOUSE FOR RENT 5 Minutes to Airport 2 Bedrooms + living and famly room, 850 sq.ft, new bathroom, appliances, hardwood floors. 1 block walk to shops, bank and theatre at Aberdeen Centre (Cambie and Sexsmith in Richmond). 5 minute commute to employee parking lots at YVR! $1200/mo + utilities. Call Henry at 604.737.9996

Tel. 604.261.4878 Open 7 days a week: 10 AM – 8 PM 8554 Granville St. – 2 min from airport Between W. 69th & 70th Ave. Park in front or at the back

ACCOMMODATION FOR RENT

EMPLOYMENT OPPORTUNITIES

AFFORDABLE LUXURY AT ITS BEST

GlobeGround North America

and Minutes to Airport!!!

POSITIONS AVAILABLE

Oceanside Steveston! Century Royale Apts: 604-277-7368

GlobeGround North America has

Carlton Park Gardens: 604-277-7271

BAGGAGE HANDLERS POSITIONS AVAILABLE.

Huge and completely renovated studios, 1, 1+Den, 2 BDRM and Elegant oversized 3 BDRMS, both properties are minutes to Shopping, Bus, Parks, Ocean, Dining & Entertainment! Include gym, pool, sauna, recreation center and Free Satellite TV. Going Fast! Call Today!

All jobs are permanent part time and pay $8.84/h. Must hold valid B.C. Drivers Licence. Please fax résumé to 604-303-4574 Attn. Rick No phone calls please

Chestnut Tree

Start in the right place. Providing uniformed security officers since 1974. Securiguard is the Largest Privately Owned Security Firm in BC.

ACCOMMODATION FOR RENT

Securiguard is seeking applicants for security positions at the Access Control Points in the Vancouver Airport. Applicants must have previously held a full YVR Restricted Area Pass. Security (BST) training will be provided to suitable applicants.

1-Bdrm. Suite, Upper Floor in new house. Partially furnished. Private entrance, full bathroom, kitchen/sitting room, laundry facilities, Internet, Cable. 15 mins. to airport, No. 5 Rd & Williams. Near library & cinemas. Available immediately. No smoking, no pets. (604) 277-9760; bjohal12@shaw.ca

Apply with your résumé via e-mail recruiting@securiguard.com or by fax to 604-488-3523 No Phone Calls Please www.securiguard.com

Minutes to Ocean and Steveston Village! Beautiful 7 acres of Park-Like Setting!

EMPLOYMENT OPPORTUNITIES

Looking for a career where you’re always on the move? Our Transit Operators love what they do. They love traveling the various routes of the Lower Mainland, seeing different sights and interacting with diverse people each day. A fully trained transit operator earns $24.63 an hour ($19.71 for the smaller community vehicles) plus excellent benefits. But that’s not all that’s available to them. If they feel the need for a change and want to progress their careers in other spheres, they can move into a supervisory or instructor role, or become part of our corporate team. There are no limits to where a career at Coast Mountain Bus Company can take them. We currently have additional openings with full training for Transit Operators of both our regular buses and our smaller community vehicles which are particularly ideal for those women and men who prefer more compact vehicles. We’re especially interested in customer-oriented individuals who have backgrounds dealing with people, tackling various situations and resolving conflict. If you are between the age of 19 and 65, are legally entitled to work in Canada and are able to work a variety of shifts, seven days per week, we’d love to put you in the driver’s seat! If you’re interested in finding out more or how to apply, call our employment line at 604.953.3025 for a recorded message or visit www.coastmountainbus.com and download an application form. Alternatively, you can pick up a form at Coast Mountain Bus Company, 4th Floor, 13401 – 108th Avenue, Surrey, BC V3T 5T4 (or any of our other transit centres).

Coast Mountain Bus Company Coast Mountain Bus Company is an operating subsidiary of An Equal Opportunity Employer M33223

w w w. c o a s t m o u n t a i n b u s . c o m



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