2005-03_skytalk by Skytalk Newspaper

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F R E E YOUR AIRPORT AND SEA ISLAND COMMUNITY NEWSPAPER

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MARCH 2005

Lion Dance Ushers In Year Of The Rooster ast month, the Merchants at Vancouver International Airport (YVR) celebrated the start of the Chinese New Year. The Chinese Lunar calendar is based on the cycles of the moon, with the New Year falling anywhere between late January and the middle of February— this year’s start was February 9. The calendar is made up of five cycles of 12 years with each of the 12 years named after an animal.

L The Chinese New Year celebration at YVR combined art, history and Kung Fu in the lion dance performance. According to the Chinese astrological calendar, the sign of the Rooster indicates a person who is hard-working and decisive.

Jetsgo Expands Western Canada Schedule eginning April 14, Jetsgo will expand its Western Canada schedule by introducing 12 daily Vancouver to Calgary flights, adding Regina to its network, and increasing capacity on existing routes. Vancouver-Calgary will be served by 10 daily non-stop flights, with a schedule designed for the business traveller. Nonstop departure times from Vancouver will be 7:30 a.m., 10:30 a.m., 12:30 p.m., 4:30 p.m. and 6:30 p.m. Calgary non-stop departures will be 7:30 a.m., 11:45 a.m., 2:30 p.m., 4:15 p.m. and 6:45 p.m. Additional capacity will be added to three existing routes. VancouverEdmonton will move to eight daily flights from the current two, while VancouverWinnipeg and Vancouver-Prince George will be increased to four daily flights from two. To promote the new routes, Jetsgo is offering $1 one-way fares with the purchase of a return ticket at regular low fares from Vancouver to Kelowna, Prince George, Edmonton, Calgary or Winnipeg. Taxes and surcharges apply. The sale runs until March 15. Full details are available at www.jetsgo.net.

The Year of the Rooster was ushered in at YVR with a performance of the traditional lion dance by students of Lok’s Martial Art Studio in Richmond. Performing the lion dance is an important tradition in Chinese culture and is used to chase away evil spirits and open the door to blessings of health, happiness, wealth and prosperity. It is traditionally performed by two dancers, one at the head and the other at the tail of the ‘lion.’

The ceremony began at the Haida Gwaii in the International Terminal and proceeded to airline counters and concessions. The climax of the performance was the Choi Cheng or ‘Picking the Green’—heads of romaine lettuce hanging in front of the stores and airline counters. The act of eating and dispersing the lettuce leaves by lion dancers symbolized the distribution of wealth and good fortune to those present.

YVR Golf For Kids And Cathay Pacific Aid Tsunami Relief Efforts VR Golf for Kids has made a donation of $5,000 to UNICEF Canada on behalf of Cathay Pacific Airways in aid of tsunami relief efforts. This donation will see matching funds, provided by the Federal Government and, through UNICEF Canada, support children affected by the tsunami. “Cathay Pacific Airways has long been a supporter of YVR Golf for Kids through the donation of gifts in kind, airline tickets and staff participation,” said Raymond Segat, cochair of YVR Golf for Kids. “Our Board of Directors is pleased to contribute $5,000 to UNICEF Canada on their behalf. This donation is in part recognition of Cathay Pacific’s many years of support of YVR Golf for Kids and our joint efforts in raising funds for children’s charities.” This donation marks the first 2005 contribution by YVR Golf for Kids for the benefit of

The top picture shows the location of the engine run-up pad in relation to the airport, and the bottom picture is a close-up of the pad showing its proximity to the ocean.

Celebrating the donation are, left to right, Martin Mahkovich, CLS, Peter Ho, Cathay Pacific Airways Limited, Brian Flagel, Canada Border Services Agency, Raymond Segat, Airport Authority, and Philippe Lacamp and Robert Antoniuk of Cathay Pacific Airways Limited. children’s needs. “We are delighted that YVR Golf for Kids has contributed this donation on behalf of Cathay Pacific to UNICEF; a very worthy organization,” said Philippe Lacamp, vice president, Canada, Cathay Pacific Airways. “YVR has

been home to Cathay Pacific since 1983, when the airline introduced the first non-stop service from YVR to Hong Kong, and we take our role as a member of the community SEE GOLF FOR KIDS, CONTINUED ON PAGE 3

New Engine Run-Up Pad Up And Running ancouver International Airport Authority has officially opened a new engine run-up area at the western edge of Sea Island. The 63,000-square-metre concrete run-up pad will provide a safe location for full power engine tests for aircraft, and allow much of the associated noise to be directed toward the ocean and away from neighbouring communities. “The opening of the new dedicated engine

SEE RUN-UP PAD, CONTINUED ON PAGE 2

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run-up area marks the successful completion of the past year’s major south airfield projects,” said Bob Cowan, senior vice president of engineering at Vancouver International Airport Authority. “The upgrades to our runway and completion of the engine run-up pad enhance YVR’s position as a West Coast and premier global gateway, stimulating economic activity and ensuring British Columbia remains at the crossroads of international tourism, travel and trade.” Engine run-ups are tests performed on aircraft after certain maintenance to ensure that all components are functioning properly and safely. The tests involve the stationary running of one or more aircraft engines at power levels anywhere from idle to full throttle. The need for a dedicated and safe engine run-up pad was identified by the industry and community-based YVR Aeronautical Noise Management Committee and is a

component of the Airport Authority’s five-year Noise Management Plan. The Plan includes a variety of noise mitigation initiatives aimed at reducing the impact of noise associated with airport operations on YVR’s neighbours. “The engine run-up pad was one of many initiatives we’ve undertaken with the noise management committee to improve the noise environment around the airport,” said Anne Murray, vice president of community and environmental affairs. “At YVR we take a proactive approach to managing and monitoring noise, and work with the community to identify and address noise issues.” This past summer, the Airport Authority carried out a number of major projects on the south airfield totalling $50 million, including construction of the engine run-up pad, a 150-metre runway extension, a complete pavement overlay of the south runway, and upgraded low-visibility lighting.

Engine Run-Up Pad Construction Facts he engine run-up project created 36,000 person-hours of work, the equivalent of one person working 12-hour-days non-stop for more than eight years. The $4-million engine run-up pad is the most westerly point of Sea Island accessible by aircraft. The 63,000-square-metre concrete pad is almost two metres thick and can accommodate the newer, larger aircraft of the future. The engine run-up area is a 24hour-a-day, seven-days-a-week facility, accessible even when the south runway is in use.

The Air Canada Story

An Inside Look At Canada’s Oldest Airline etween June 2004 and November 2004, aviation writer and TV producer John Lovelace was given unprecedented behind-the-scenes access to Air Canada to film a onehour TV documentary on the 68-year history of the airline. The filming took Lovelace and his crew on location coast to coast, from Vancouver to Toronto, Montreal, and even Fredericton. In the process, Lovelace talked to 45 past and present employees of Air Canada, capturing 11 hours of raw footage. Lovelace acquired vintage archival air-to-air footage of the airline’s planes, and spent a day in Air Canada’s archives collecting still shots of the airline’s early operations. The final documentary, which was initially broadcast last month, aired in two 30-minute episodes that told the story of Air Canada’s rich tradition from the employees’ perspective.

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“I wanted the story to evolve from the recollections of the employees that built the airline, and from the viewpoints of the employees that will take Air Canada into the future,” said Lovelace. The Air Canada story will be repeated on more than 60 U.S. and Canadian outlets over the next three years. CRTC Guidelines Met The fully independent production met the Canadian Guidelines for independent reporting. Although Air Canada provided material and transportation for Lovelace and the film crew, the airline made no financial contribution, nor did it have any say in the outcome of the documentary. “We did not set out to make an ‘infomercial,’ and we told Air Canada management that right at the get-go,” said Lovelace. “The company went through some rocky times, and we

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John Lovelace’s one-hour documentary about Air Canada tells the story of the airline from the employees’ perspective. knew that we couldn’t do a fair story without dealing with those facts.” To insure the objectivity of the documentary, senior management at Air Canada were not provided with a copy of the show until after the initial broadcast. To order a DVD copy, contact 1866-90-WINGS (94647) or call (604) 681-3327.

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YVRAS Wins Bahamian Airport Management Contract VR Airport Services (YVRAS) has been selected as the preferred bidder to negotiate a long-term management contract for the development and operation of the Nassau International Airport, Bahamas. YVRAS was chosen from among four short-listed bidders after an evaluation team analysed detailed written submissions and senior officials from YVRAS presented the company’s credentials, operating philosophies and suitability as a strategic partner during an interview process. The contract will be for 15 to 25 years depending on the negotiation of financial and commercial terms. YVRAS will be responsible for introducing best practices, managing the US$200-million construction program, enhancing commercial venues at the airport and improving the US Pre-Clearance facilities and services. The Nassau International Airport is the fourth busiest airport in the Caribbean, handling approximately three million passengers annually. Several mega-projects are planned to enhance the tourism attractions of the Bahamas.

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“We are enthused about this opportunity to create an airport that will bring pride to Bahamians and visitors,” said Frank O’Neill, president and chef executive officer, YVRAS. “We have great experience in establishing an airport experience that reflects local culture and brings delight to all users. We will focus on customer service, facility development, air service marketing and in the creation of a pleasing airport environment that complements the quality of the tourism product in the Bahamas. “This selection by the Government of The Bahamas reinforces our reputation as the airport operator of choice in the Caribbean basin, since YVRAS will now be operating 14 airports in the Caribbean and Central America region.” YVR Airport Services is owned by the Vancouver International Airport Authority and CDC Capital Partners. The company operates 20 airports in seven countries, including Canada, the Dominican Republic, Chile, Jamaica, Honduras, and Turks and Caicos.

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very seriously. Of course, we take great pride in the high level of service we offer to complement the quality of facilities that we all have in YVR, but we also take great pride in being active members of the local community. It is important for us all to keep a perspective on our priorities. That is why we continue to support the outstanding efforts of the YVR Golf for Kids program.” YVR Golf for Kids is operated as a registered not-for-profit society guided by a Board of Directors with representation from businesses throughout the airport community. It has raised more than $1.3 million for children’s charities since its inception. Its premier event, consisting of a golf tournament and gala dinner/auction, will take place August 25, 2005. For more information, visit www.yvrgolfforkids.com.

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PRESIDENT’S CORNER By LARRY BERG, President and Chief Executive Officer

Open Skies Ahead? e are seeing some signs that positive change is on the horizon for international air policy and that’s exciting news for YVR and British Columbia. In January, the Government of the People’s Republic of China agreed to recognize Canada as an officially approved travel destination. Approved Destination Status, which Canada has been seeking since 1999, allows Chinese residents to travel to Canada using a tourist exit visa. Previously, only a few Chinese visitors travelling on business could obtain exit visas to Canada. We are the closest major West Coast airport to Asia and our location makes us the natural gateway connecting the two continents. With our extensive familial and business ties to Asia, British Columbia is already a destination of choice for thousands of Chinese visitors to Canada each year. With Approved Destination Status, these numbers are forecasted to increase fourfold. In fact, the World Tourism Organization estimates that by 2020, there will be 100 million Chinese tourists annually. It’s a market we cannot ignore. The gateway to Asia may be opening wider than ever before, but within our own continent existing air policy continues to hinder our ability to serve the North American market. Last month, though, Canada’s Transport Minister, Jean Lapierre, said he intends to move quickly to form a deal with the United Sates that would allow American airlines to carry passengers

between Canadian cities, and open up the American market to Canadian carriers. As of this writing, he was scheduled to meet with his U.S. counterpart, Norman Mineta, to discuss more open skies between our two countries. The news of Lapierre’s willingness to re-examine the Canadian model of air treaties with its limited route rights and frequencies—which focused only on airlines, not on the needs of communities—has been met with approval across our industry. It is something we have been actively promoting here at YVR for years. Today, 60 per cent of Canada’s international aviation treaties still don’t allow foreign carrier access to Vancouver. Simply put, that means airlines, such as Air France and Lan Chile, are not permitted to fly into Vancouver, even if they want to. West Coast airports to our south have a huge potential advantage with the 67 liberal Open Skies agreements the U.S. now has in place with various countries. European and Asian countries are also opening up their air policies. Canada simply can’t afford to be left behind, and we commend Minister Lapierre for taking steps to level the playing field. It has been a few years since our industry has witnessed the kind of optimism for the future that we are experiencing now. Travellers are taking to the skies again, and more liberal air policies will encourage more people to travel and give them more choice. In the end, we will all benefit.

Grant McDaniel (former YVR Air Canada employee)

Your Airport Community Newspaper MARCH 2005 ISSUE • VOL. 12 • NO. 5

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President and CEO, British Columbia Aviation Council his month, Skytalk interviewed Andrew Huige, president and CEO of the British Columbia Aviation Council (BCAC). Now in its 67th year, the BCAC continues to promote and stimulate the safe development of aviation and aviation facilities in the province.

In addition to his work at the BCAC, Andrew is the executive director of the Aerospace Industry Association of BC (AIABC). A Vancouver native, Andrew enjoys his free time skiing and rollerblading with his wife and two sons. How long have you been in this role? Since April 2004. What does your job entail? What are your main responsibilities? I help to facilitate communication between industry members and regulatory authorities, government and other non-governmental organizations. The BC Aviation Council organizes conferences, symposiums, and networking events. We also have a very strong scholarship and bursary program. What are some of the key initiatives you’re working on right now?

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The list is so long it’s daunting. Currently, we are working on renewing and revitalizing the Council by making it more responsive to industry, and increasing our membership benefits. Other objectives include representing BC interests in the development of a National Air Transport Policy, and the expansion of air services to BC through the Open Skies policy. In addition, we monitor a broad range of issues such as small airport viability, and we will be examining skilled labour supply for aviation. What do you like best about what you do? There are lots of issues, lots of different people to deal with and I

never have the same day twice. Plus, it’s all about aviation. What did you do before you came to the BCAC? I worked for Airbus Industrie in Toulouse, France, and with Cathay Pacific Airways in Hong Kong. What do you find different about working at the BCAC versus some of the other places you’ve worked? The organization has 67 years of history behind it…that lends tremendous strength to the organization, but sometimes tradition is a hard thing to change. Are there any surprising or interesting things that have happened to you in the course of your work? The fact I am in aviation at all…I have a Political Science degree! What are some of the achievements you’re most proud of? A number of the representations we have made on behalf of industry— particularly with respect to small airports—have been heard in Victoria, which makes me feel good. Right now we are undertaking the largest overhaul the BC Aviation Council has ever seen. We are proposing a new structure, new corporate governance, a broader mandate and a renewed focus that will allow us to better represent the entire industry in BC. It’s very exciting and I’m confident that it’s a change for better—not just recommendations that will sit on a shelf. What’s your advice for someone looking to enter this line of work? You better enjoy aviation! Where do you see your job going in the future? How will it change? If our proposed changes are accepted, it will become a huge opportunity to change the way aviation, airports and aerospace are represented in the province. I believe I will be busier than I’ve ever imagined.

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It’s Early Replacement For WestJet’s 737-200 Fleet ver the next 12 months, WestJet will replace its entire fleet of 737200 series aircraft with 16 NextGeneration 737 aircraft. The current 737-200 fleet consists of 15 operating aircraft and three spares. As a result of this accelerated replacement schedule, the airline will incur a $47.6 million write-down against its 2004 fourth-quarter financial statements to reflect the early replacement of these aircraft. According to airline officials, WestJet will realize significant savings by operating a full fleet of NextGeneration aircraft, as these aircraft are capable of greater utilization and share a common parts pool, pilot and flight attendant training programs,

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flight decks, and interchangeable crews and maintenance personnel. The Next-Generation Boeing 737 aircraft are approximately 30 per cent more fuel efficient on an availableseat-mile basis compared with Boeing 737-200 aircraft. The decision to replace the 737-200 fleet will significantly lower WestJet’s long-term unit operating costs. “We are pleased to be able to pur-

sue this replacement strategy that, upon its completion, will likely result in WestJet having the lowest cost per available seat mile in North America,” said Clive Beddoe, WestJet’s president and CEO. “Furthermore, our guests will be able to enjoy a uniform product on the newest fleet in Canada, equipped with live satellite television, more legroom and leather seats.”

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Keeping Fit While Travelling W hen travelling, a number of problems may arise from sitting in a confined space for a prolonged period. Remaining immobile can put considerable stress on muscles and joints, which in turn can lead to stiffness and cramped muscles at the journey’s end.

Good posture plays a key role in the prevention of back pain and excessive strain on the joints, ligaments and veins. It is therefore important to make frequent posture changes to help minimize discomfort. The Canadian Physiotherapy Association recommends the following exercises when travelling:

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TRAVEL TALK • When travelling by car, wear a seatbelt and keep the headrest lowered to support the center of your head. In a plane or train, adjust the seat to an upright position so that your seat is at the back of the chair. If the hollow of your back is not supported, try a lumbar roll or rolled up T-shirt. • Keep your shoulders in line with your trunk and upper back to allow for even loading through the spine. • Hips and knees should be as close to a 90-degree angle as possible to maintain good spinal alignment. A backpack or other piece of carry-on luggage can act as a footrest to bring legs and knees to a comfortable height. • Position the armrest so that elbows are bent to a 90-degree angle. If your armrest is too low, place a small pillow under your forearm. • Shift your weight frequently, including moving hips and knees, to reduce prolonged pressure points when sitting. When driving, change the angle of the steering wheel at rest stops as a way to alter your sitting position. • When travelling by air, occasionally walk, stand in the plane or perform seated exercises to increase blood flow in the deep veins of the legs. The Canadian Physiotherapy Association recommends doing one exercise from each of the following groups before, during and after the journey, to maintain good general circulation and decrease stiffness by moving the joints. Slowly stretch until a gentle tension is felt in the muscle (this should not be painful). Take relaxed breaths and do each exercise slowly. Repeat each stretch twice on both sides. Head and Neck • Chin Tuck – tuck in chin, keeping

head level, and move backward, creating a double chin. • Head Turn – turn head over shoulder and back to centre. • Head Tilt – bring ear toward shoulder without turning head or lifting shoulder. • Neck Bend – tuck in chin and slowly bring toward chest. Slowly return to start position. • Neck Extension – raise chin to ceiling and look up as far as possible. Slowly return to start position. Shoulders Shoulder Stretch – link fingers together and push up with palms facing upward. • Shoulders Back – squeeze shoulder blades together. Expand rib cage with each breath. • Shoulders Forward – cross arms across chest and hold back of shoulders with hands. Hug shoulders forward so that a stretch is felt between shoulder blades. • Shoulder Rolls – Shrug shoulders. Make circles with one shoulder, then the other. Touch shoulder blades together and relax. Repeat three or four times. Trunk • Body Twist – turn body and head to look over right shoulder. Reach left hand across the body to hold on to top right edge of chair. Repeat on opposite side. • Back Arch – arch back until pelvis tilts forward. Try to breathe normally. • Back Slump – slump forward. Bring shoulders toward knees as far as comfortable, and keep stomach relaxed. Pelvis should tilt backward. • Body Stretch –stand as tall as possible with feet shoulder-width apart. Push hips forward and reach arms

straight above head, linking fingers with palms facing upward. Feet and Ankles • Sitting Calf Stretch – keep left heel on floor, lift toes and the front of the foot as far off the floor as possible. Repeat on opposite side. • Foot Pumping – pump each foot several times, as if working a car accelerator, to bring back circulation to feet and ankles. • Heel Lifts – lean forward and rest elbows on knees. Keeping full weight on elbows, lift heels off the floor as far as possible, keeping the balls of your feet in contact with the floor. Gently lower down and repeat several times. • Ankle Circles – lift left foot off floor and pull upward and at the same time roll foot inward. Then push the foot downward and roll it outward. Repeat 20 times on each side. When performing the above exercises, sit tall in the seat with your ear, shoulder and hip roughly aligned, and feet slightly apart. Your arms should be resting comfortably with your hands in your lap. Remember to perform exercises on both sides of the body. It is especially important to remember to exercise while using a laptop computer or working. Many people become so engrossed that they fail to take a break for hours at a time and end up with pain and stiffness in the neck or hands upon reaching their destination. Travel aids for Canadians with disabilities: Visit the Access to Travel website (www.accesstotravel.gc.ca) for information on accessible transportation and travel across Canada for Canadians with disabilities.

Managing Travel Expenditures hether you work in a small business or a multinational organization, if business travel is required, you’ll eventually be faced with the prospect of sorting through receipts and getting your travel expenses in order. According to travel retailer Flight Centre’s corporate division, FCm Travel Solutions, most people find travel expense management a tedious task. However, it is an essential one for cost control and tax compliance purposes. Keeping an accurate record of travel expenditures can be highly valuable for a business as it will identify the areas of greatest activity. It can also be helpful in pinpointing areas where savings could be made, such as through better allocation of resources or organization of travel requirements. FCm Travel Solutions surveyed its clients and found that there are several tactics adopted by veteran travellers to simplify travel expense management.

• Deal with the paperwork as soon as possible. If you leave the receipts sitting in a drawer for months, you’ll have trouble remembering what particular expenses were for, especially if the receipts are in a foreign language. • Where possible, pay for travel expenses on a credit card. This will create an additional record of the expenditure, which can be useful if the official receipt is lost. • If you have an automated expense claim system, do a quick mental check of the total it produces. Mistakes in both data entry and calculations are all too common. • Specialized corporate travel agents can help produce and manage the documents used by corporate travellers. Make sure you take advantage of the services available, especially if your company has contracted a dedicated travel provider.

WIN A TRIP Plus fabulous FOR TWO TO weekly draw BRITAIN! prizes. Contest Duration: March – May 2005 We’re celebrating 12 wonderful years of publishing all the news,events, celebrations and activities that happen every month in the airport community. Be a part of the celebration.Simply fill out the ballot form and drop it off at a participating sponsor for a chance to win fantastic weekly prizes and the Grand Prize Trip for two to Britain with your choice of London,Manchester or Glasgow. All you have to do is vote for your favourite YVR Merchant in all three categories – Shop,Service or Restaurant.No purchase is necessary, it’s a FREE DRAW.

Complete the ballot form below and drop it off at any of the participating sponsors. Check out the sponsors’ ads on the following pages. The earlier you enter the sooner you can start to win!

First weekly prize draw is MARCH 14, 2005. THE YVR MERCHANTS: Restaurants • ABig& WApple Bagels • Burger King • Cinnabon • Da Vinci’s Marketplace • Elephant & Castle • Flying Wedge Pizza • Fortune Wok • Globe @ YVR • Green Bean Café • Hanami Asian Cuisine • Hanami Café • Hanami Express • Hanami Japanese • Restaurant / Swiss Chalet • Harvey’s Bar • Jetside Legends Bar • Medallist Bar&&Grill • Milestone’s Bar &Grill • Pacific Lodge CaféGrill • Pacific Market • Palõminõ Bar • Peaks Lounge • Pizza Hut • Second Cup • Shogun • Skyway Gourmet • Stanley’s Happy Landing • Lounge • Starbucks • Subway

Coast Juice • Sunshine Company Tim Hortons • Toast! Café • Voyages • Wok n’ Roll •

Shops Boutique • $15 • 7-Eleven Liquor Store • BC Sports Zone • BC Bentley • British Columbia & Beyond • Daily News • Discover Vancouver • Exploration • Gifts of the Raven • Great Canadian Book Co. • Hudson News • Kids Works • Mountain Style • National Geographic • News II You • Northern Impressions • Northern Reflections • PGA Tour Shop • Relay • Rocky Mountain Chocolate • Factory Flowers • Salamandra to Sky News • Sea Sporting Eyes •

Factory • Sweet Canadian • Tastefully The Body Shop • The Fish Market • Tie Rack • To GO! News • Tundra Apparel • Vancouver Airport Florist • Vancouver News Connection •

DUTY FREE Collections • Avenue • Burberry Connoisseur • Folli Follie • Hermés • Maple Creek General Store • Rare Earth • Roots • Spirit of the North • Swarovski • Tax & Duty Free •

RETAIL CARTS

• Aeropet Designs • Charmed Fragrances • Definition Designer Options • Envy Me Body Solutions • House of Charms • Tickers • Toyland •

Services Spa at YVR • Absolute Fabricare Cleaners • Airport Airport Hair Salon • Airport Luggage & Shoe • Repair Atlantis Screening • Alliance Lounge Aurora Shoe Shine • BC Lottery Ticket • Canada Post Centre • CDS Baggage Storage • Fairmont Vancouver • Airport Valet & Concierge • Gateway Tax Refund Service • GST Currency Services • ICE Pictures • InMotion MDS Metro Laboratory • Services • MetroNaps • Pharmasave Premium Lounges • Plaza Bank • Royal Super, Natural British • Columbia Visitor Info Centre Mobility • Telus Advance Travel • Uniglobe Vancouver • Centre Airport Dental Airport Medical • Vancouver Clinic

COMPLETE THIS BALLOT FORM AND DROP IT OFF AT READERS’ CHOICE BALLOT BOXES AT PARTICIPATING SPONSORS. ONE BALLOT PER PERSON. NO PURCHASE NECESSARY. SEE PARTICIPATING SPONSORS ON THE FOLLOWING PAGES. NAME: ________________________________________________________________________________ TEL #: ______________________________________ E-MAIL: ____________________________________

MUST COMPLETE ALL THREE: 1) My favourite PLACE TO SHOP at YVR is _________________________________________________________ ____________________________________________________________________________________. ____________________________________________________________________________________. 2) My favourite PLACE TO EAT at YVR is __________________________________________________________ ____________________________________________________________________________________. ____________________________________________________________________________________. 3) My favourite YVR Service Provider is__________________________________________________________ ____________________________________________________________________________________. ____________________________________________________________________________________.

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THREE AIRPORT SPAS Airport Locations Open Daily 8am – 7pm

E85 604-270-4772

Fairmont Location Mon.-Sat. 9am – 9pm Sun. 10am – 6pm

604-273-4772 604-248-4772

Appointments Not Necessary

Level 3, International Departures (post-security) 604-303-3058

Fortune Wok is a Wonton and Noodle Bar that has an authentic selection of gourmet Chinese cuisine served buffet style, which includes all your favourites such as Sesame Chicken, Shanghai Noodles, BBQ Pork, etc.

Level 3, International Departures (pre-security) 604-303-3368

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MOUNTAIN STYLE SHOP offers a fabulous selection of indoor and outdoor apparel, accessories and gifts. Cozy fleece jackets, cool t-shirts, and a wide range of Moose/Bear themed products.

FOR YOUR BODY & FOOT-CARE NEEDS, VISIT US AT THE INTERNATIONAL DEPARTURE TERMINAL

Tel: (604) 868-6315 100% Canadian

Personal Care: creams, soaps, lotions, foams & gels Bath Care: creams, lotions and sprays Kitchen Care: hand wash, lotions, creams & sprays Children & Teens: creams, lotions and gels Candles & Gifts

We care about your smile!

Take a Co-worker out for lunch with our

2 for 1 Globe@YVR “5 Minute Lunch”

At the Vancouver Airport Dental Centre, we believe when it comes to your dental health, you deserve every comfort and advantage. That means offering a wide variety of state-of-the-art dental techniques.

(Chef’s selection changes daily)

■ Tooth Whitening/Bleaching Special: $100 for both upper & lower teeth with new patient examination. (Includes 2 trays & 6 syringes of bleach)

Advance Reservations Required. Please call 604-248-3281 Offer valid until May 31, 2005 Offer cannot be combined with any other promotional discount. A 16% gratuity applicable on groups of 12 or more.

ATTENTION: International and USA Visitors Get a Tax Refund Before Checking in for your flight 1 Pick up Red Tax Refund Envelope 2 Get receipts for goods stamped at Canada Customs 3 Instant Cash Refund at Currency Exchange – Level Three, U.S.A. Departures

We do all the Calculations for you! National Tax Refund Services

604-685-5293

■ Esthetic Veneers to Straighten, Whiten and Beautify teeth. ■ White Fillings; no metal, no mercury. ■ Stop bleeding gums and bad odours! YVR Domestic Terminal (604) 276-2121 Fax: (604) 276-2129 See our dental hygienist to prevent early tooth loss

Beautiful floral bouquets and gifts for all occasions are available at Vancouver Airport Florist. Custom orders are welcomed, and worldwide delivery is available. Mention this Ad and receive a 20% Discount on any cut flower purchase over $20.00.

Vancouver Airport Florist Level 3, Domestic Departures (pre-security) 604-303-3002

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MILESTONE’S RESTAURANT & BAR offers globally inspired

GUESS SUNGLASSES $ pr $ prs for only

food and innovative cocktails in a warm and stylish atmosphere in their fullservice restaurant.

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The menu features a variety of selections for breakfast, lunch, dinner, and “in-betweens”.

Level 3, Domestic Departures (pre-security) 604-303-3221

WHILE QUANTITIES LAST

Level 3 of the Domestic Terminal • 604-231-3731 ext. 2253

Discover a huge selection of tax & duty free savings on your favourite international cosmetics, fragrances, liquor, tobacco and confectionery, as well as fashion watches, sunglasses, accessories and souvenirs. MAC, Crème de la Mer, Givenchy, Burberry, Hermès, Folli Follie, Swarovski, Roots and more...

Visit the Palomino Bar & Grill and choose from their menu selection that offers all-day breakfast/brunch, soup and salads, lunch, light meals and innovative cocktails.

Level 3,Domestic Departures (post-security Pier “A”) 604-273-9001

Enjoy our full breakfast menu from 5-11am, or a Teen Burger along with our famous Onion Rings and Root Beer for lunch and dinner.

Wok n ’Roll Domestic Terminal Building – Level 3 Departures

Hudson News International & Transborder Newsstands Hudson News offers a wide variety of current magazines, pocket books and newspapers for one to read while travelling the globe from Vancouver International Airport. Hudson News also carries a large selection of travel accessories and regionally themed gifts. Our regional gifts range from Maple-flavoured food products, and West Coast salmon food items, to locally designed Native gifts and Canadian-themed items. Travel accessories include voltage converters, luggage locks and straps, along with film and batteries. And of course, Hudson News carries a large selection of chocolate bars, candies, chips, snacks and water. We at Hudson News want to make your flight a little bit more enjoyable by offering those extras or items one may have forgotten to pack!

Level 3, Domestic Departures (pre-security)

604-303-3343

Enjoy freshly prepared quick-serve Japanese and Chinese cuisine at Wok n’ Roll. Menu choices range from sushi and bento boxes to rice bowls, noodle soups and delicious Chinese dishes. With “Food on the Fly,” all menu items can be specially packaged to enjoy onboard your flight.

Large selection of magazines and books.

International Terminal Building, US Transborder Area, Level 3, Departures International Terminal Building, Level 3, Departures International Terminal Building, Level 1, Arrivals

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The Great Canadian Book Company is a full-service bookstore featuring a wide range of titles, from current fiction and bestsellers, to travel, local interest, Level 3, Domestic Departures (pre-security) reference books and kids books. Level 3, International Departures (pre-security) Greeting cards and calendars are also available. 604-303-3073 Forgot your map or reading glasses? They can be found here, too.

VANCOUVER’S AVIATION ENTHUSIAST AND PILOT SUPERSTORE

AVIATION WORLD is North America’s premier pilot and aviation enthusiast store, with more than 7,000 book titles, a huge selection of pilot supplies, collectibles, clothing, prints, kits and hobby supplies, and much more… Please visit us at 6080 Russ Baker Way, Unit 105 at the corner of Gilbert Rd.and Russ Baker Way (#2 Road in Richmond). phone:604-718-7400 / fax:604-718-7401 Internet:www.aviationworld.ca

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AIRPORT FABRICARE CLEANERS SAVE UP TO 15%! • Level 1, Domestic Arrivals (pre-security) 604-207-1621

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Take advantage of the Employee Rate by presenting your RAPs or Valid Company ID and SAVE up to 15%. Drycleaning And Laundry Monday to Saturday. Fast Alterations and Repairs done on premises. Free pick-up and delivery from your Office.

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Despite Forecasted Tourism Increase, Margins To Remain Thin his year, the Canadian tourism industry can expect profits to rise, according to the Conference Board’s “Canadian Industrial Outlook: Canada’s Tourism Industry.” However, despite the forecast for a second consecutive year of growth, the Conference Board cautions that the rebound will be tempered by overcapacity and minimal price increases in key sectors. “International travellers returned to Canada in force last year, and their numbers will continue to rise in 2005,” said Louis Thériault, associate director, Industrial Outlook. “In addition, operators made themselves very

lean by cutting costs after the industry was devastated in 2003. More travellers and a more efficient industry will offset weak price growth, especially in the accommodation and airline sectors.” Following a loss of $207 million in 2003, the tourism industry achieved profits of $468 million in 2004. These are forecast to rise to $642 million in 2005 and increase throughout the forecast period— exceeding $1 billion in 2008. International travel increased by almost nine per cent in the first eight months of 2004, and growth is forecast to continue in 2005, but at a

Quarter Century In Aviation Bursary Award very year, the Quarter Century in Aviation Club awards a $500 bursary to a deserving, full-time student who is pursuing a career in aviation. The student must be attending an accredited institute, college, or university in B.C., have completed 50 per cent or more of the program, have a high academic standing, and the recommendation of the head of the department. Applicants are required to submit a descriptive essay outlining their curriculum vitae, aviation history and

career goals including, but not limited to, such items as where they see themselves in five to 10 years, involvement in aviation-related activities, and how this bursary will help them to attain their goals. Applications may be made to: The Secretary, Quarter Century in Aviation Club, #12-2688-150th Street, Surrey, BC V4P 1P1. Applications must be received by March 31. The award will be announced at the annual meeting of the club on the third Tuesday in April.

FOR LOCAL PERSONAL MOVES AND BUSINESS RENTALS...

slower pace. Despite increased travel activity, profit margins will remain thin. Stiff competition is driving yields down in the airline industry, and over-capacity is limiting price

growth in the accommodations sector. The negative risks to the forecast are the ongoing strength of the Canadian dollar, which could limit

YVR Air Fair 2005 he third annual day-long YVR Air Fair lived up to its promise to inspire, ignite and inform the capacity crowd, which was made up of both aspiring and career pilots. Delegates listened to presentations from an impressive line-up of keynote speakers including Craig Richmond, vice president, airport operations, Vancouver International Airport Authority, Rick Zimmerman, supervisor flight operations, Air Canada Jazz, Carol de la Harpe, flight crew recruitment, Cathay Pacific, and Diane Auburn from WestJet, to name a few. The event provided the opportu-

the number of international travellers coming to Canada, and higher-thanexpected fuel costs, which would chip away at the profitability of the airline sector.

Around & About @ EVENTS

February 5

Tom Zeiser, YVR Air Fair’s founder and key organizer, addresses a group of aspiring and career pilots. nity for delegates to network with industry leaders in a social setting and to hand in their résumés to key

recruiters who were present. Check www.yvrairfair.com for future events.

Aviation Collectibles Show February 19

n enthusiastic crowd of collectors of all things aviation attended this year’s Aviation Collectibles Show, which was held at the Sheraton Four Points hotel in Richmond. Exhibitor booths were filled with all forms of aviation collectibles, including posters, postcards, aircraft photos, safety cards, badges, magazines, artwork and clothing. The annual event, now in its second year, has grown, and it is the organizers’ intent to make it a major event on the North American aviation collectibles circuit. For details on future shows check www.yvraviationshow.com.

• Rugged, reliable, dependable vehicles

Aero Inn Sushi Café

• Convenient coast to

TAKE OUT OR EAT IN MARCH SPECIALS

coast locations • Wide variety of vehicles • Rental Express™

British Columbia Reservations: (604) 276-8887

at Million Air next to Helijet

BREAKFAST Blueberry Pancake with Sausage or Bacon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .$3.00 LUNCH & DINNER 1. Turkey Breast Sandwich (w/Fries) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .$4.95 2. B.C. Burger (Bacon, Chicken & Cheese w/Fries) . . . . . . . . . . . . . . . . . . . . . . . . . .$4.95 3. 18 pieces Maki Combo E (Baby Lobster,Tempura & Cucumber Roll) . . . . . . . .$4.95 4. Beef Teriyaki & Tempura with Rice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .$4.95 Fast Service Line: (604) 761-2362 D-5455 Airport Rd South (at Million Air next to Helijet) Open 7 Days a Week & Holidays: Mon-Sat 6am-9pm Sun 9am-9pm *Call for details on in-flight catering and company party (sushi & sandwiches) trays

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80-Year-Old Professor Flys Humanitarian Missions To Africa

ork University professor and aviator Daphne Schiff has a hard time taking no for an answer—an attribute that has stood her in good stead in her determination to help others. Over the years, Schiff, who obtained her commercial pilot’s license in the 1970s, has had to overcome the disparagement of others. “On my first flight, my instructor quite foolishly said to me, ‘Daphne, you’ll never be a pilot.’ That was all the encouragement I needed.” Flash forward 40 years, as the now 80-year-old professor flys humanitarian missions to Central Africa with Air Solidarité, a Paris-based volunteer organization that delivers medical and school supplies. Last October, Schiff flew 3,000 kilometres in a singleengine airplane, covering the south-tonorth half of the annual mission from Bogande in Africa to Burkina Faso. Schiff, who teaches “Science of Flight” in Glendon College’s Department of Multidisciplinary Studies, has even landed planes on campus to help students grasp the principles she’s teaching–“show and tell,” as she calls it. “I thought it would be great to have a real aircraft for the students to touch and examine. So I made a habit, once a year, of flying a Cessna 172 in from Buttonville Airport, and landing it in a field near Murray Ross Parkway [Toronto]. The field was about 2,000 feet [609 metres] long–just enough room.” Schiff is happy to see a mix of students in her class at York University, including many young women who haven’t traditionally been encouraged to take an interest in aviation. “You still hear stories nowadays about passengers who get on board an airplane and are shocked to see a woman pilot,” said Schiff. Schiff credits much of her success to the “Flying 99s,” a women’s aero-racing organization founded in the 1930s by Amelia Earhart to provide racing opportunities for women who, until then, could instruct but not compete.

SEE MISSIONS TO AFRICA, CONTINUED ON PAGE 13

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Passenger Growth at YVR

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Missions To Africa,

CONTINUED FROM PAGE 12

This year’s Air Solidarité mission will assist with the set-up of eight new health-care centres in Burkina Faso, the creation of village organizations for active land management, support for agricultural groups with breeding stock, and the establishment of literacy and micro-enterprise programs in Cameroon. It will also assist with the development of a Rehabilitation and Prosthetic Centre in Bogande and paramedical education in Mali. Schiff is hoping to land on York University’s campus again this spring to raise funds for the upcoming humanitarian mission.

2004 Passenger And Cargo Year-End Review fter three consecutive years of decline, 2004 marked a significant year of recovery for passenger and cargo traffic. Passenger traffic exceeded 15.7 million, up 9.8 per cent over 2003, making it the second best year on record since 2000 (16.0 million). After the adverse effect of SARS (Severe Acute Respiratory Syndrome) in the spring and summer of 2003, a strong recovery was expected in the Asia Pacific sector in the second and third quarters in 2004; which did in fact materialize. While the Asia Pacific sector was up 19.9 per cent, the Europe sector was also up a healthy 11.1 per cent, due mostly to capacity increases by charter carriers. The domestic sector was up 9.9 per cent as a result of gains by Air Canada, and also in large part because of increases by low-cost carriers WestJet and Jetsgo. The transborder sector was up a more modest 3.9 per cent, but showed healthy increases in the shoulder period due to the appreciation of the Canadian dollar. Cargo tonnage was also up a healthy 8.2 per cent, while total seat capacity was up 9.4 per cent, slightly

lower than traffic increases. New carriers to YVR included China Eastern, as well as charter carriers My Travel Airways and LTU. Many existing carriers added new services, most notably America West with regional jet operations to Los Angeles and Las Vegas; Philippine Airlines with new service to Las Vegas; Air Canada with reinitiated service to Nagoya, Japan, and U.S. destinations; WestJet with new transborder service to Los Angeles; Mexicana with increased frequencies to Mexico City; Harmony to Las Vegas and Hawaii; as well as continued growth by Jetsgo and WestJet on domestic routes. YVR maintained its position as the number two international gateway on the West Coast with a 22.3 per cent share below Los Angeles Airport (LAX) at 47.5 per cent, but still ahead of San Francisco Airport (SFO) by half a percentage point. The fundamentals for traffic growth in 2005 remain strong and, if all proceeds as planned, this year should be the best on record for YVR.

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• CONSUMER • COMMERCIAL •

CLASSIFIED 49,000 READERS EVERY MONTH • $17.50 per col inch • RELOCATION SERVICES

Tel: 604 736-6754 • Fax: 604 736-6750 • E-mail: jstewart@westerndriver.com

B & B ACCOMMODATION

EMPLOYMENT OPPORTUNITIES

Moving to Vancouver and don’t know where to live?

Start in the right place. Providing uniformed security officers since 1974. Securiguard is the Largest Privately Owned Security Firm in BC.

Try our relocation service offering assistance in finding the rental property that’s right for you!

Chestnut Tree Bed & Breakfast Comfortable accommodation,

604-684-8957 ext 2 jacy@bruceward.com www.bruceward.com

with special discounts for airline personnel. Five minutes from airport, in Richmond.

EMPLOYMENT OPPORTUNITIES

Free pick-up to and from airport.

GlobeGround North America

POSITIONS AVAILABLE GlobeGround North America has

BAGGAGE HANDLERS

EMPLOYMENT OPPORTUNITIES

Phone Penny or Ross (604) 273-1198 E-mail: chestnuttree@shaw.ca Web site: www.bbcanada.com/2011.html

We are currently seeking the following qualified individuals: Mechanics, Structures,

Securiguard is seeking applicants for security positions at the Access Control Points in the Vancouver Airport. Applicants must have previously held a full YVR Restricted Area Pass. Security (BST) training will be provided to suitable applicants.

Avionics, Composites, NDT,

Apply with your résumé via e-mail joe@securiguard.com or by fax to 604-488-3523 No Phone Calls Please www.securiguard.com

please visit our website:

and Engine Technicians for future contracts in the aerospace industry. For further information,

Please fax résumé to 604-303-4574 Attn. Rick yvrhr@globeground-na.com

AUTOMOBILES

SHARMAINE SHULTZ Senior Vice-President Summit Customs Brokers CRAIG MCBRIDE General Manager Richmond Hotel & Convention Centre THANK YOU TO OUR SPONSORS AND SUPPLIERS. • Summit Customs Brokers • Fets Bar and Grill • Richmond Hotel & Convention Centre • Vinterra Wine Merchants • Cara Operations Ltd. • Group Connect Ltd. • Piedmont Hawthorne • Soapbox Edits • Hawkair Airlines • Harbour Air • International Aviation Terminals • Twin Anchors Marine • Seatrans Logistics • Hill’s of Kerrisdale • Blue Ruby • Pisces Fish and Chips • Yucatan Tanning • Richmond Sushi • Blue Flame Kitchen • Tim Horton’s(Bridgeport) • Aerostream Cargo Services • Vimac Transport Ltd. • Vancouver Int’l Airport Authority • Inspired Space Designs • Schneiders Foods • Twyla Allen • Karen Shaw • Viki Dumont • Frendz A2Z • Bed Enterprises • Skytalk SPECIAL THANKS TO THE THE STAFF AT Summit Customs Brokers, Richmond Hotel and Convention Centre and Aerostream Cargo Services Ltd.

OFFICE SPACE SEA ISLAND OFFICE SPACE FOR RENT

CONTRACTING

HEALTH & BEAUTY

For cleaner skin and healthier life… Hot Spring Day Spa

RELAXING BODY MASSAGE SPECIAL Waxing from $5.00 and up 35 Minutes - $25.00 Deep pore cleaning facial - $29.95/60 mins. 45 Minutes - $35.00 Relaxing Facial - $29.00/60 mins. 60 Minutes - $50.00 (Gift Certificates Available) (you’ll enjoy it!) Non-sexual

Tel. 604.261.4878 Open 7 days a week: 10 AM – 8 PM

• • • • •

785 SQ. FT. 2nd floor office space overlooking YVR and the coast mountains (on a clear day) Private Bathroom & Kitchenette Private Entrance $12 per sq. ft. per annum (includes all taxes, but excludes utilities) Contact Steve @ 1-800-668-1987 x222 for more info.

SUITES FOR RENT

8554 Granville St. – 2 min from airport Between W. 69th & 70th Ave. Park in front or at the back

AFFORDABLE LUXURY AT ITS BEST 110,000km. Silver-Blk leather interior. Fully loaded. Automatic. Garage wintered. Books and records. AirCared til 2006. $12,500 to a good home. Sweet! 604-575-0727 • 604-808-2481

GARY K. ENG Operations Manager Summit Customs Brokers

SAXON

ACCOMMODATION FOR RENT

’92 NISSAN 300ZX (2+2)

Summit Customs Brokers and the Richmond Hotel and Convention Centre wish to extend a sincere thank-you to all who supported the Vancouver International Airport Tsunami Relief Benefit held last month.

www.saxoncontracting.com

POSITIONS AVAILABLE. All jobs are permanent part time and pay $8.84/h. Must hold valid B.C. Drivers Licence.

Thank you so much!

Minutes to Airport & Ocean!!! Century Royale Apts: 604-277-7368 Minutes to Beautiful Ocean, Steveston Village and next to Garry Point Park!

Carlton Park Gardens: 604-275-7271 Near Ironwood Mall, South Arm Park and Community Centre, Oceanside Steveston Huge and modernized studios, 1, 1+den, 2 and 3 BR; both properties are minutes to Shopping, Bus, Parks, Ocean, Dining & Entertainment! Gym, pool, sauna, recreation centre, satellite TV, sec. parking and sec. cameras. Going Fast! Call Today! www.affordable-luxury.ca

WHITE ROCK FURNISHED! Only 3 Blocks to the beach $680 per month Includes utilities and parking. 1 bedroom Basement Suite - Suitable for single person. 604-507-1016 604-377-8002

M A R C H

Lockheed L-188 Electra evelopment of Lockheed’s L-188 Electra aircraft began in 1955, when American Airlines required a turboprop airliner with a range of 3,219 km and a 75- to 100-seat capacity. The Electra emerged as a four-engine, short-to-medium range, pressurized airliner, powered by Allison 501 engines (the same engine used on Lockheed’s C-130 Hercules aircraft). Developed on the cusp of the Jet Age, initial interest in the Electra was brisk, with orders flowing in to Lockheed. American Airlines placed an initial order for 35 Electras, followed by Eastern Airlines with an order for 40. Smaller orders were soon placed by Dallas-based Braniff International, Northwest Airlines, National Airlines, PSA and Western Airlines. The Electra’s international customers included Australia’s AnsettANA, Trans-Australia Airlines, Qantas, TEAL (renamed Air New Zealand in 1978), Indonesia’s Garuda Airlines, and KLM Royal Dutch. Deliveries began in late 1958 and continued until 1961, when the last of the 170 manufactured aircraft were delivered to Garuda Airlines. The British built a similarly configured, larger turboprop called the Vanguard, a big brother to the recordselling Vickers Viscount (February 2005, Skytalk) that was targeted to compete with the Electra. However, like the Electra, its sales were quickly overtaken by the new De Havilland

Comet, Boeing 707, Douglas DC-8 and Caravelle airliners. Most of the Electra’s original customers operated their fleets until the late 1960s, at which time they were sold to second-tier operators. In the early 1970s, pre-owned Electras were of interest to several Canadian airlines because of their low acquisition cost (approximately half a million dollars), near jet speeds, rugged build and freight door passenger/cargo (combi) flexibility, which made them ideal for serving Canada’s remote Arctic. Pacific Western Airlines operated four leased Electras that were flown on scheduled service routes between Alberta and the NWT, and on charter routes between Alberta and the Beaufort Sea. The last PWA Electra was retired in 1976. From the early ‘70s through the mid-‘80s, Montreal-based Nordair flew two Electras on ice patrols for the Canadian Department of the Environment. International Jet Air (IJA) of Calgary ordered 10 Electras (mostly former Western Airlines aircraft), and flew both passenger and combi variants. IJAset up initial Electra operations for Panarctic Oil, Dome Petroleum and Imperial Oil, flying crews to drilling sites, typically operating from gravel and ice runways across the western Arctic. In 1975, IJA ceased operations and sold its three remaining Electras to Yellowknifebased NWT Air.

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Know your AIRCRAFT By Henry Tenby

NWT Air operated five different Electras on dedicated cargo routes and scheduled combi routes from Edmonton and Winnipeg to points north. The airline operated Canada’s last passenger Electra flight on February 1, 1991, and then sold its Electra fleet to a British cargo company for a staggering $2-million each. Thus ended the Electra story in Canada. A small number of freighter Electras soldier on in Europe and Africa, but their days are numbered as the expense and scarcity of parts make them costly to operate. Ironically, the Lockheed Electra has outlived Boeing 707s, DC-8s and Caravelles that started the Jet Age 50 years ago.

(TOP) A Pacific Western Airlines Lockheed Electra CF-PWG landing on YVR’s runway on August 26, 1973. The aircraft was most likely being operated as a charter, or being ferried in for maintenance. The last PWA Electra was retired in 1976. Photo: B. Blatherwick. (BOTTOM) NWT Air’s Electra C-FNWY passenger aircraft during a charter visit to Vancouver in September 1983. Photo: John Kimberley.

Friday, March 18th, 2005 8am – 2pm International Terminal – Departures, Level 3 (Across from the food court)

• ENTER TO WIN AN MP3 PLAYER and learn more about YVR’s award-winning health care services!

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• Chair Massages • Samples • FREE Blood Pressure Testing • Health Care Information