Readers’ Choice Awards WIN WEEKLY PRIZES,
Plus a Trip for Two to Paris See Page 7
F R E E YOUR AIRPORT AND SEA ISLAND COMMUNITY NEWSPAPER
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Gateway To The 2010 Games resh from the 2006 Winter Olympic Games in Turin, Italy, Vancouver Mayor Sam Sullivan and Vancouver Organizing Committee for the 2010 Olympic and Paralympic Winter Games (VANOC) chief executive officer, John Furlong, arrived at Vancouver International Airport (YVR) on February 27, bringing with them the official Olympic flag. Despite exhaustion from their long journey home, the two enthusiastically greeted the eagerly awaiting crowd of about 100 people at the Haida Gwaii.
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SEE OLYMPIC GATEWAY, CONTINUED ON PAGE 3
The WestJet 737-800, configured for 166 passengers, is the largest airplane in airline’s fleet and is used on the airline’s longer-range routes. WestJet has exercised options with Boeing for an additional three 737-600s for delivery this year.
WestJet Celebrates 10th Anniversary Vancouver Mayor Sam Sullivan (left) and VANOC CEO John Furlong at YVR with the Olympic flag. The flag is currently being flown at City Hall in recognition that Vancouver is the Olympic city for the 2010 Winter Games.
n February 28, WestJet celebrated its 10th anniversary of operations by giving out $25 travel credits to all 20,926 passengers travelling that day on the airline. WestJet began offering flights throughout western Canada on
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February 29, 1996 with 220 employees and three aircraft flying to Vancouver, Kelowna, Calgary, Edmonton and Winnipeg. As the airline expanded into the east and launched new cities in the SEE WESTJET, CONTINUED ON PAGE 14
Further $6.8-Million Funding For BCIT’s New Aerospace Technology Campus he Government of British Columbia has recognized BCIT’s leading edge, $65-million Aerospace Technology Campus (ATC) as a crucial component to the province’s aerospace strategy, committing $16.4-million to the project in 2003. Earlier this month, BCIT announced an additional $6.8-million in funding from
Harmony Introduces Calgary-Asia Pacific Link T armony Airways is adding a new route between Vancouver and Calgary, starting May 14. The Vancouver-based airline will operate three flights six days a week, with two on Saturdays, on a schedule timed to link Calgarians connecting through Vancouver with the Asia Pacific. Harmony partners with Japan Airlines and China Eastern to provide service from Vancouver to Asia. “Harmony recognizes the tremendous demand from cities
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such as Tokyo and Shanghai for destinations like Calgary and the Rockies,” said Gary Collins, president and CEO, Harmony Airways. “Alternately, Calgarians want easy connections to Asia. We’re making the link between the Asia Pacific and North America, using Vancouver as the gateway.” The launch of the CalgaryVancouver link is the next step in Harmony’s North America to Asia strategy and complements an
existing Toronto-Vancouver link. “Calgary has become an important part of Harmony’s network,” said Collins. “We introduced service to Honolulu and Maui last year, have since expanded the Maui service to operate year-round, and are now offering daily service to the West Coast. Calgarians have taken to Harmony’s unique combination of service, schedule and price on
other partners including the Government of Canada, through Western Economic the Government of Canada, through Western Economic Diversification Canada, Phoenix-based Honeywell Aerospace, Raytheon Canada, WestJet, BMO Financial Group, CIBC, the RBC SEE BCIT CAMPUS, CONTINUED ON PAGE 4
BCIT’s new Aerospace Technology Campus, located on Sea Island, will be a state-of-the-art aviation facility.
SEE HARMONY, CONTINUED ON PAGE 3
Cell Phone Rentals Call * YVR is the international aeronautical designation for Vancouver International Airport.
604-671-4655
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WIDE OPEN Daily 9-9 Saturday 9 Sunday 11 6 -6
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Harmony,
Olympic Gateway, Dressed in red and white, and waving Canadian flags, patriots of all ages lit up the terminal with excitement in anticipation of seeing the Olympic flag unfurled, and catching a glimpse of the Olympic torch. As Vancouver gets set to host the event, now just four years away, preparations have kicked into high gear. As the Gateway to the Games, YVR will play a critical role in bringing the world to British Columbia. Looking ahead, YVR’s plans include expanding its successful check-in kiosk program to more offsite locations, including the athlete’s village at the southeast shore of False Creek, to ensure efficient passenger
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PRESIDENT’S CORNER
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our Hawaii routes. I think they will enjoy the same experience and value flying Harmony to Vancouver, and beyond to Asia.” Harmony’s economy class provides a choice of complimentary hot meals, beverages, comfortable legroom and in-flight movies. On the Vancouver-Calgary run, a light snack will be served.
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The airline’s Harmonyone business class is available on all of its routes. Hotels, car rentals and package vacations are offered through the company’s in-house tour wholesale division, Harmony Vacations. For full details on Harmony Airways’ network, schedules and fares, visit www.harmonyairways.com.
FROM PAGE 1
processing and convenience. The Airport Authority’s $1.0-billion capital program is also on track, with the Canada Line expected to be completed by late 2009, providing passengers with an economical and convenient method of travelling between downtown Vancouver, Richmond City Centre, and Vancouver International Airport. The first phase of the nine-gate expansion to the International Terminal is also underway. When the project is completed in 2009, YVR will be able to accommodate the newer, larger planes of the future, and the 21 million passengers expected by 2010.
By LARRY BERG, President and Chief Executive Officer From Torino To YVR:
Managing Peaks of Olympic Proportions he Torino Olympics have come and gone, and what spectacular Games they were, with Canada’s athletes winning more medals in more events than ever before. Behind the celebration of athleticism was a team of organizers working tirelessly to make the splendour look effortless. One of the Torino 2006 Olympic Organizing Committee’s tasks was planning for athletes’ and spectators’ smooth passage through the airport. A key member of YVR’s management team was in Turin to learn from the Italians’ experience with passenger facilitation, and bring the learnings home to B.C., not only for 2010, but also for all major events that might cause an influx of passengers at YVR. Typically, airports are not well equipped to handle unusually large swells of passengers over a short period of time. All airports experience busy times when more passengers than usual will need to use the terminals—in the industry we call these “peaks”—and airport operators strive to manage peaks by reducing them wherever possible. The peak at the end of the Olympic Games is unavoidable, as athletes and spectators who arrived at different times for different events tend to depart in a condensed period of time following the closing ceremonies. Here at YVR we deal with large peaks, the most significant of which occurs from approximately 10 a.m. to 2 p.m. daily. This peak is driven by flight banks at major Asian and European mega-hubs, and by the key windows of time for passengers in Eastern North America to depart to or get home from YVR before or after flying across the Pacific via the Vancouver gateway. Vancouver is a beautiful city with a strong tourism industry, and we are a popular port of call
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for Alaska cruises. This also contributes to our peaks, which naturally go up during cruise season and the summer months. During peak periods, YVR generally operates at capacity. The advantage of dealing with such peaks is that we’ve long recognized the need to have processes and systems in place to deal with large influxes of passengers, and we’ve worked hard to prepare our airport to handle them smoothly. One of the ways we’ve managed peaks is through innovations in airport technology and processes to simplify the passenger experience, including our use of self-service check-in kiosks both at the airport and off site, cruise ship on-board check-in, and border programs like CANPASS Air and NEXUS Air. We call this series of programs designed to get passengers quickly and efficiently through the airport YVR FasTrack, and we’re always working to expand our initiatives. The future of simplified passenger travel is off-airport passenger and baggage check-in, and it’s a technology we’re already testing. Following the conclusion of the World Junior Hockey Tournament in Vancouver in January, 140 players from the Russian, Finnish, Swiss and Norwegian teams were checked in along with their baggage at three separate hotels. Baggage tags and boarding passes were distributed in advance, meaning the players didn’t have to haul their bulky hockey bags through the airport. With our experience and innovation in simplifying passenger travel, and the invaluable insight we’ll gain from Torino, we’re well on our way to a smooth journey in 2010, when YVR will represent both a starting place and a homecoming for many an Olympic dream.
Your Airport Community Newspaper MARCH 2006 ISSUE • VOL. 13 • NO. 5 YVR SKYTALK, the official newspaper of the Vancouver International Airport, is owned and published monthly by Westco Marketing Ltd. for the more than 26,000 people who make up the airport community at YVR. No portion of this publication may be reproduced in whole or part without the written permission of the publisher. Publisher:
Patrick Stewart
RICHMOND OFFICE:
Associate Publisher:
Joan Stewart
Suite 306 - 5400 Airport Road South
YVR Editorial Liaisons:
Jody Holgate, Ralph Eastman
Richmond, BC V7B 1B4
Contributing Writers:
Peter Kutney, Artie Chumpol, Kate Forrester
Creative / Production:
James Martin
Photography:
Henry Tenby, Jim Jorgenson
Tel: 604-736-6754 • Fax: 604-736-6750 Email: jstewart@westerndriver.com Printed on Recycled Stock using vegetable based inks Please recycle this product.
www.yvr.ca/authority/news/skytalk.asp
ASSOCIATION OF AIRPORT PUBLICATIONS P.O. Agreement #1676261
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New Report Indicates Aerospace Market Entering A Period Of Permanent Change A fter five challenging years, many industry analysts believe that the civil aerospace business is finally returning to normal. However, a new report from international accounting and consulting firm PricewaterhouseCoopers LLP indicates that shifts in the market’s traditional structure demonstrate it is not just returning to normal but in fact undergoing fundamental and lasting change. “Civil Aerospace in the 21st Century: Business as Usual…or a Fresh Start?” is the second in a series of aerospace papers published by PricewaterhouseCoopers. The report reviews the factors shaping today’s civil aircraft industry, identifies those that will affect its future and details five critical issues for contractors. “The growth of the Asia-Pacific market, the rise of the low-cost carrier and the development of the regional jet all promise major changes in how the civil aerospace market will operate in the future,” said Gregg Agens, U.S. Aerospace and Defense leader, PricewaterhouseCoopers. “Together with the prospect of more stringent environmental regulation, it means we are not, in fact, returning to ‘business as usual.’ It looks like a fresh start, and for an industry that still has to prove it can create value over the long term, this is a turning point.”
According to the report, over the last 30 years, a steady three per cent annual increase in world economic output has brought a range of measures by governments to liberalize and deregulate the airline industry. From an initial exclusive focus on safety and service, the rules now increasingly address efficiency and value. Supported by a manufacturing industry supplying new aircraft, new equipment and new supporting services, these factors have driven an 800 per cent increase in air travel since the 1970s. After five years of trauma—from SARS and international terrorism to soaring oil prices and conflict in the Middle East—aircraft order books now stand at record levels. Suppliers around the world are looking at ways to increase output, share prices are up and investors regard the sector as booming. While many expect a smooth return to a complete recovery in the civil aerospace market, the report identifies four factors that suggest that the future is going to be different. Asia-Pacific will overtake the U.S. and Europe as the major growth market for air travel over the next 20 years. Consequently, by 2023 the region will account for nearly onethird of worldwide passenger traffic—more than North America and only just behind Europe.
Low-cost carriers and aircraft leasing companies are here to stay as major buyers of new aircraft. While these carriers may provide 30 per cent of the global fleet by 2015, leasing companies have already increased their share of the fleet to 30 per cent as of the end of 2005. The regional jet has finally come of age. By 2015, regional carriers could be providing 50 per cent of global seat capacity. As the air transport industry
BCIT Campus,
shrugs off the effects of recession, policy makers are being forced to turn their attention to the environment. Aviation is not yet seen as a model citizen. In September 2005, the European Commission announced its intention to include aviation in its Emissions Trading Scheme. While it has been assumed that airlines will pass any added cost on to their customers, the report suggests the reality would be different—
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Foundation, YVR, HSBC, Highbury Foundation and London Air Services. Located at the gateway to Vancouver International Airport (YVR), the new 27,000-square-metre ATC will expand training and skills development for its graduates, address lengthy enrolment waitinglist demands and the growing need for skilled graduates now in demand by B.C.’s aerospace industry. It will provide global access for collaboration with industry partners in the development of applied research and specific “type-certified” training requirements. At the new campus, BCIT, already the largest aerospace training school in Canada, will offer a full range of certificate, diploma and degree programs in aircraft maintenance engi-
neering, airport management, and flight operations. Scheduled to open in 2007, key features of the new facility will include: • more than 40 classrooms and “smart” labs with the latest training computers, equipment and wireless technology; • a lecture theatre with global teleconferencing capabilities; • an integrated research and resource library; • laboratories and classrooms that will support new programs in the fields of air traffic management, ambient intelligence and homeland security; and, • a dramatic 3,700-square-metre hangar for the BCIT fleet of 20 helicopters and aircraft, at the centre of
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some operators would, some not. “An industry that has been a driving force in globalization is now, itself, on the brink of becoming global,” said Richard Hooke, Global Aerospace and Defense leader, PricewaterhouseCoopers. “So, while manufacturers are now leaner, more resilient and more efficient, fresh challenges clearly lie ahead.” The entire report can be downloaded at www.pwc.com/aerospaceanddefence/civilpaper.
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the new campus. Through the support of industry and the Government of Canada, BCIT will enjoy the distinction of being the first post-secondary institution in Canada to have tower simulation technology, joining a handful of schools in North America that offer this technology; the University of North Dakota, Embry-Riddle and Dade College School of Aviation in Miami. The new ATC will include a virtual control tower with 3D “out-of-thewindow” displays as well as virtual radar simulation that represent enroute and terminal air-traffic control environments. This technology will offer BCIT students a significant advantage in the aerospace field, and demonstrate why the school continues to be a leader in aerospace training. “We have been inspired by the support we have received from the aerospace industry both here in Canada and abroad, which has resulted in several millions of dollars in contributions,” said Dr. Tony Knowles, president of BCIT. “This support will provide our students and industry partners with easier access to some of the most sophisticated equipment available today. This project is about innovation; it is about achieving new standards of excellence; and, above all, it is about an investment in the people in our community.” Throughout its history, BCIT has worked closely with industry leaders, exchanging new ideas and meeting the challenges faced by industry and for more than 40 years, BCIT has furnished the aerospace industry with more than 5,000 aviation graduates. With some 2,900 skilled aerospace workers expected to be hired in B.C. over the next five years, the new ATC positions BCIT to meet anticipated growth in demand for skills upgrading and training.
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Aerospace Museum Lobbies To Keep Historic Airliner In Canada
1954 Lockheed L-1049G SuperConstellation. he Toronto Aerospace Museum at Downsview Park, Ontario, is campaigning to prevent the export of the last postwar, TransAtlantic, piston-engine airliner remaining in Canada. The fourengine 1954 Lockheed L-1049G Super Constellation airliner is CFTGE, the fifth of 14 “Super Connies” purchased by TransCanada Air Lines (TCA) to expand passenger service in the 1950s and
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Photo: Morris Stagliano.
early 1960s. (TCA was renamed Air Canada in 1965.) The aircraft is representative of the era when air travel replaced ocean liners as the primary means of travelling between Canada and Europe, and airports replaced harbours as the principal international gateway to Canada for business and immigrants. “Air Canada’s Super Constellation airliners were an important part of the story of Canada’s development as a
nation,” said Paul Cabot, curator of the Toronto Aerospace Museum. “We’re adding our voice to the many Canadian airline retirees and aviation heritage groups opposed to plans to export this historically significant aircraft to the United States of America.” TCA’s Super Connies were once the largest and most recognizable airliner in Canada. With its triple tail, porpoise-shaped fuselage and elliptical wing, the Constellation was widely considered the ‘queen of the skies’ in the 1950s. Most of the piston engine airliners of the postwar era quickly disappeared when the jet age began. “This aircraft has spent its entire 52-year life in Canada,” said Cabot. “It provided employment for thousands of Canadians in the 1950s and 1960s, and tens of thousands of immigrants flew to Canada on its wings. It’s an icon of air travel.” The Super Connie could fly more than 63 passengers 8,000 kilometres without a refuelling stop. They cut the flying time between Vancouver
and Toronto by several hours, and they inaugurated TCA’s first non-stop trans-Atlantic passenger flights. The fate of the Super Constellation is now being considered by Heritage Canada’s Moveable Cultural Properties Program, which is designed to prevent historically significant artefacts from leaving Canada. Several years ago, Canada’s aviation museums, under the umbrella of the Canadian Aeronautical Preservation Association (CAPA), a national body, successfully lobbied Ottawa to extend to historic aircraft the same protection given to other culturally
significant artefacts such as paintings and military medals. These steps were taken to ensure future generations of Canadians would have an opportunity to see important aircraft reflective of Canada’s rich aviation history. The museum is prepared to provide Super Constellation CF-TGE a home where it would become the centrepiece of a future exhibit on Canadian airline history. Members of the public can register their support to keep this Super Constellation in Canada at www.canadiansuperconnie.org.
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Delta Serves Up AwardWinning Wines or the second year running, a panel of wine experts has voted Delta Air Lines’ international wine program the Most Original Wine List in the Cellar in the Sky 2005 wine awards. As Delta launches the largest international expansion in its history, it is uncorking and serving its BusinessElite(r) customers a unique selection of wines from its sky-high wine cellar. The Cellar in the Sky Awards, sponsored by Business Traveller and Wine International magazines in London, are the result of two days of tasting by a team of experts from Wine International. Airlines enter selections of red, white, sparkling, sweet and fortified wines from their first and business class services for the awards. In addition, ‘wild-card’ entries are provided to show the full range of an airline’s wine list. Some of the wines featured on Delta’s winning list for 2005 included: MandraRossa Cabernet/Shiraz (Italian red); Rodney Strong Sauvignon Blanc (USA white); Heidsieck/Monopole “Blue Top” Brut (French sparkling); and Quinta do Noval Late Bottled Vintage Port (Portuguese dessert wine). “We want to give our customers every reason to choose Delta,” said Ken Chase, Delta’s wine consultant. “That is why over the last decade we have worked hard to ensure that Delta’s BusinessElite passengers are served unique wines from around the world, all ideally suited to being consumed at 9,000 metres and which can be paired perfectly with their BusinessElite meal.” Chase, who selects the wines on behalf of Delta, is a classically trained wine maker and wine consultant with
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From the famous Champagne region of France, one of the world’s foremost champagne houses has produced a limited run of its popular Blue Top non-vintage bubbly— Heidsieck/Monopole—one of the unique selections of wines served in Delta’s BusinessElite class. an international reputation for the creativity and quality of his wine selections.
Airport Chapel
Thrift Store NEEDS YOUR DONATED QUALITY ITEMS Call 604-303-3010 to arrange drop off Support the work of the Vancouver Airport Chaplaincy with your purchase at the Lost & Found Thrift Store, or donation of good, used items. Open Fridays, noon to 5pm Call Chaplain Layne Daggett
(604) 303-3010
AIRSIDE CENTRE, Unit 314, 5400 Airport Road South, Richmond, BC (opposite Million Air)
www.yvrchaplain.com
2006
Complete the ballot form below and drop it off at any of the participating sponsors’ locations. Check out the sponsors’ ads on the following pages. The earlier you enter the sooner you can start to win! Ballots combined for weekly Draw Prizes and for Grand Prize.
THE YVR MERCHANTS:
YVR is recognized for having one of the best concession programs of any airport in North America.Now we would like to know your favourite YVR shop,service and restaurant. Be a part of the celebration. Simply fill out one of the ballot forms below or visit participating sponsors’locations for a chance to win fantastic weekly prizes and the
GRAND PRIZE TRIP FOR TWO TO PARIS. All you have to do is vote for your favourite YVR Merchant in all three categories – Shop,Service and Restaurant. Contest ends April 30, 2006.
Restaurants • A&W • Big Apple Bagels • Burger King • Cinnabon • Da Vinci’s Marketplace • Elephant & Castle • Flying Wedge Pizza • Fortune Wok • Globe @ YVR • Green Bean Café • Hanami Asian Cuisine • Hanami Café • Hanami Express • Hanami Japanese Restaurant • Harvey’s / Swiss Chalet • Jetside Bar • Legends Bar & Grill • Medallist Bar & Grill • Milestone’s Grill & Bar • OPA! Souvlaki of Greece • Pacific Grill • Pacific Market • Palõminõ Bar • Peaks Lounge • Pizza Hut • Roasters • Second Cup • Skyway Gourmet • Stanley’s Happy Landing Lounge • Starbucks • Subway
• Sunshine Coast Juice Company • Tim Hortons • Toast! Café • Voyages • Wok n’ Roll Shops • $15 Boutique • 7-Eleven • BC Sports Zone • Bentley • British Columbia & Beyond • Christmas in Vancouver • Crabtree & Evelyn • Daily News • Discover Vancouver • Exploration • Gifts of the Raven • Great Canadian Book Co. • Hudson News • Kids Works • Mountain Style • National Geographic • News II You • Northern Impressions • PGA Tour Shop • Relay • Rocky Mountain Chocolate Factory • Roots • Salamandra Flowers • Sea to Sky News • Sweet Factory
Canadian • Tastefully Body Shop • The • The Fish Market • Tie Rack • To GO! News • Tundra Apparel • Vancouver Airport Florist • Vancouver Kitchen • Vancouver News Connection Books & Music • Virgin • West Coast Liquor Store
RETAIL CARTS
• Aeropet • Charmed Designs • Definition Fragrances • Designer Option Me Body Solutions • Envy Collections • Reve Tickers • Toyland • DUTY FREE Collections • Avenue • Burberry Connoisseur • Folli Follie • Hermès • Maple Creek General Store • Rare Earth • Roots • Spirit of the North • Swarovski • Tax & Duty Free •
Services Spa at YVR • Absolute Spa at the • Absolute Fairmont Vancouver Airport Fabricare Cleaners • Airport Luggage & Shoe • Airport Repair Shoe Shine • Aurora Lottery Ticket Centre • BC Post • Canada Baggage Storage • CDS Fairmont • Airport Vancouver Valet & Concierge • Gateway Refund • Global ICE Currency Services • InMotion Pictures • MetroNaps • Pharmasave • Plaza Premium Lounge • Royal Bank • Super, Natural British • Columbia Visitor Info Centre Advance Travel • Uniglobe Airport Dental • Vancouver Centre Medical Airport Vancouver • Clinic
Official YVR Entry Form 2006
Enter to Win a
TRIP FOR 2 TO PARIS plus Weekly Draw Prizes. Drop off ballot form at participating sponsors’ locations. See SkyTalk Newspaper for ballot box location details. Limit one entry per person. No purchase necessary. Contest ends April 30, 2006.
Name: _________________________________________________________________ Telephone:_______________________________________________________________ Address: ________________________________________________________________ _____________________________________________________________________
MUST COMPLETE ALL THREE: 1) My favourite PLACE TO SHOP at YVR is___________________________________________ 2) My favourite PLACE TO EAT at YVR is ____________________________________________ 3) My favourite SERVICE PROVIDER at YVR is ________________________________________
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Coats, small camera bags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .$3.00 per item Small suitcases, small bags (Carry-on size) . . . . . . . . . . . . . . . . .$4.00 per item Large suitcases, small boxes, small trunks, fishing rod tubes, Small heavy items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .$5.00 per item Large trunks, large boxes, skis, bicycles, sailboards, dog cages, Snowboards, golf bags, hockey bags, oversized items . . . . . . . .$6.00 per item Please note: Charges are per day. Same charges apply to storage less than the 24 hour period.
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Locations: International & Domestic Arrivals
Tel: (604) 303-4500
Easter Giveaway
Fortune Wok is a Wonton and Noodle Bar that has an authentic selection of gourmet Chinese cuisine served buffet style, which includes all your favourites such as Sesame Chicken, Shanghai Noodles, BBQ Pork, etc.
Win A 32” Flat-Screen TV March 6-April 30, 2006
• Enter to win with purchase • In-store Ballots • One entry per purchase West Coast Liquor Store Open Daily 10 a.m.-10 p.m. Domestic Terminal, Level 1 • (604) 207-1127
International Terminal Departures, Level 3 604-303-3368
FRESHNESS ON THE FLY
We care about your smile! At the Vancouver Airport Dental Centre, we believe when it comes to your dental health, you deserve every comfort and advantage. That means offering a wide variety of state-of-the-art dental techniques.
A hot dog with free chili and cheese sauce,a cool sandwich with all the fixin’s,a tangy taquito,soft, delicious pastry – when you’re hungry in a hurry, hurry in to 7-Eleven.
■ Tooth Whitening/Bleaching Special: $100 for both upper & lower teeth with new patient examination. (Includes 2 trays & 6 syringes of bleach) ■ Esthetic Veneers to Straighten, Whiten and Beautify teeth.
When you want good,fresh taste and you want it fast,7-Eleven is your ticket.
■ White Fillings; no metal, no mercury. ■ Stop bleeding gums and bad odours!
It’s freshness on the fly.
Located in Domestic Arrivals
ATTENTION: International and USA Visitors Get an Instant Tax Refund before checking in for your flight 1
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Get goods receipt stamped at Canada Customs (GST Tax Rebate office). Have your goods available for inspection. Look for the “Instant Tax Refunds” sign at the ICE Currency Exchange – Level 3, USA Departures. See an agent for your instant refund.
Hassle-free GST refunds done INSTANTLY! GLOBAL REFUND CANADA • 604-270-6366
Mention this ad when booking a New Patient Exam and get a FREE Dental Travel Kit. YVR Domestic Terminal (604) 276-2121 Fax: (604) 276-2129 See our dental hygienist to prevent early tooth loss
Book, Board, & Fly... It’s that simple! The fast and convenient way to fly to Downtown Victoria from Richmond. Business and personal travel made easy – did we mention there’s free parking at the Richmond terminal?
Tel: (604) 274-1277 • www.harbourair.ca
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Traditional Two Egg Breakfast Any style eggs with your choice of crispy bacon or country sausage with hash browns and choice of toast. featuring:
Open early for breakfast at 6 a.m. daily.
Medallist Bar & Grill Domestic Terminal Departures, Level 3
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Breakfast is on us! Shop Daily! Shop Often!
Enter to win a FREE BREAKFAST* at Medallist Bar & Grill with a minimum purchase of $5 at any of the following newsstands: DAILY NEWS
NEWS CONNECTIONS
SEA TO SKY NEWS
Level 3—Domestic Terminal, Departures
Level 3—International Terminal, Departures
Level 3—International Terminal, Departures
(*Maximum value $10 before taxes and gratuity). One daily draw in March and April. See stores for details.
MILESTONE’S RESTAURANT & BAR offers globally inspired food and innovative cocktails in a warm and stylish atmosphere in their fullservice restaurant. The menu features a variety of selections for breakfast, lunch, dinner, and “in-betweens”.
Visit Pacific Grill and choose from our menu selection that offers hot breakfast, burgers, fish and chips, salads and sandwiches. We also offer a selection of drinks at our bar.
Domestic Terminal Departures, Level 3 604-303-3221
Pacific Grill U.S. Departures (near Gate E80)
Visit the Palomino Bar & Grill and choose from their menu selection that offers all-day breakfast/brunch, soup and salads, lunch, light meals and innovative cocktails.
Domestic Terminal Departures,Level 3 (near Gate A2) 604-273-9001
Enjoy our full breakfast menu from 5 a.m.-11 a.m., or a Teen Burger along with our famous Onion Rings and Root Beer for lunch and dinner.
Wok n ’Roll Domestic Terminal Building – Level 3 Departures
Enjoy freshly prepared quick-serve Japanese and Chinese cuisine at Wok n’ Roll. Menu choices range from sushi and bento boxes to rice bowls, noodle soups and delicious Chinese dishes. With “Food on the Fly,” all menu items can be specially packaged to enjoy onboard your flight.
DON'T FORGET ABOUT YOUR PET!!
Aeropet offers a wide variety of toys and 100% natural treats that your pet will love.Check out our great line of fun-wear for dogs, including sunglasses, hats, jackets, scarves and collars.
Domestic Terminal Departures, Level 3
604-303-3343
U.S. Departures, Level 3 (across from U.S. check in)
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AIRPORT FABRICARE CLEANERS
Coming Soon The former DTB – Level 3 Sporting Eyes space and the adjacent Great Canadian Book Company will be renovated and Domestic Terminal, Departures Level 3 become the new home of Virgin Books & International Terminal, Departures Music. Level 3 Scheduled to open in April, the new store will offer a wide range of CDs, DVDs, books 604-303-3073 and more.
VANCOUVER’S AVIATION ENTHUSIAST AND PILOT SUPERSTORE Aviation World is North America’s premier pilot and aviation enthusiast store, with more than 7,000 book titles, a huge selection of pilot supplies, collectibles, clothing, prints, kits and hobby supplies, and much more… Please visit us at 6080 Russ Baker Way, Unit 105 at the corner of Gilbert Rd.and Russ Baker Way. phone:604-718-7400 fax:604-718-7401 Internet:www.aviationworld.ca
SAVE UP TO 15%! • Domestic Terminal, Level 1
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604-207-1621
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Take advantage of the Employee Rate by presenting your RAPs or Valid Company ID and SAVE up to 15%. Drycleaning And Laundry Monday to Saturday. Fast alterations and repairs done on premises. Free pick-up and delivery from your office.
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YVR Meet Edward Li: The Host With The Most he thought of serving more than 16-million people per year would no doubt be exhausting to some, but HMSHost retail general manager Edward Li finds it invigorating. As general manager of numerous retail outlets at YVR, Edward’s focus is on providing excellent customer service and satisfying customers 24 hours a day, 365 days a year. Edward believes having consistently high customer service standards is paramount to business success and works to ensure that each HMSHost retail associate pursues ongoing development and training. His job also entails developing and executing operating targets and coordinating stock between the warehouse and stores to ensure customers have access to the latest products. Some of the retail brands under Edward’s careful watch include: British Columbia and Beyond, Gifts of the Raven, Daily News and perennial favourite Rocky Mountain Chocolate Factory.
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Edward says that beyond working with great people in a great environment, he and his team are driven to provide customer service excellence by the heartfelt letters of thanks from travellers. He says it is not uncommon for travellers to call or send a note thanking staff members for their help or commending HMSHost on the unparalleled level of service. A long-time resident of the Vancouver area, Edward has only
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been on the job for seven months but has spent more than 25 years in the retail industry. He says his love of YVR and the opportunity to work with such a diverse crowd were some of the reasons he came to the airport. With a career spanning more than a quarter of a century, Edward knows a thing or two about retail and plans to use this knowledge to keep HMSHost’s group of stores on the cutting edge of products and services.
CUSTOMS Customs Brokers & Consultants BROKERS
Summit Customs Brokers “ AV I AT I O N
SPECIALISTS”
HEAD OFFICE / AIRPORT Airport Office: Tel: (604) 278-3551 FAX (604) 278-3291 B.C. Cont. U.S.A. Toll-Free 1-800-663-4080 www.summitcustomsbrokers.com
Pacific Hwy. (Border) Tel: (604) 538-8414 FAX (604) 538-8148 Offices in Dawson Creek, Kelowna, Osoyoos, Penticton, Prince George, B.C. Whitehorse, Yukon, Vernon
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Cathay Pacific Receives ATW’s Airline Of The Year Award Chen also dedicated the award to the people of Hong Kong. “As the home carrier of Hong Kong, we owe much to their [the people of Hong Kong’s] enterprising spirit, vitality, talent and determination, which has always been part of our corporate culture—striving always to do better,” said Chen. Chen acknowledged that receipt of the award was made even more special because Cathay Pacific is cele-
brating its 60th anniversary this year. “For an airline to win this award it should have provided exemplary service to the public while compiling a model safety record,” said J.A. Donoghue, ATW’s editorial director. “It should also have been innovative in developing new markets and services, been a leader in applying new technology to the airline industry, and consistently been profitable.”
Name That Aircraft Contest
end the correct name of this aircraft (make and model) and you could win a $50 Gift Certificate to Cravings Bistro at Oak and 72nd Avenue in Vancouver.
S Cathay Pacific’s chief executive, Philip Chen (right), receives the “Airline of the Year 2006” award from Air Transport World’s editorial director J.A. Donoghue. athay Pacific Airways was presented the “Airline of the Year 2006” award from U.S.-based Air Transport World (ATW) magazine at a gala presentation in Singapore last month. Accepting the award on behalf
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of Cathay Pacific, chief executive Philip Chen attributed the recognition to the guidance and leadership of the board, the excellence of all who work for the airline and the support of the airline’s partners and customers.
March
Events in The Castle!
Send your answer by: Email: jstewart@westerndriver.com Fax: (604) 736-6750 or Mail: Skytalk, 306-5400 Airport Road South, Richmond, BC V7B 1B4 A draw will be made from all correct entries received by March 30, 2006. The winner’s name will be published in the April edition of SkyTalk. February contest winner: Carolyn Cutt, Vancouver Aircraft: Beechcraft Bonanza G36
Big Screen TVs. ■ St. Patrick’s Week Specials (March 11-17) Make any entrée a 3course meal for $7.99 (by adding soup, salad or dessert) ■ St. Patrick’s Day Live music from the Mad Celts ■ Thursday Night Blues and PPV Hockey
All Canucks’ games including Pay-Per View with great drink specials & prizes during every game.
OVERLOOKING THE MARINA AT THE DELTA VANCOUVER AIRPORT HOTEL 3500 CESSNA DRIVE, RICHMOND
604-276-1962
Complimentary Parking
Kitchen opens till midnight daily with full Menu.
Fabulous 3-Course Dinner at unbelievable prices Check it out at www.cravingsbistro.com Oak St. & 72nd Ave behind the Coast Hotel reservations 604-264-8444
now open Sundays
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YVR Expands Its Connections ummer is the busiest period at YVR. As such, the Airport Authority has announced the following flight schedule enhancements and new non-stop routes: • Beijing—between July and October, increased service to nine times per week on Air China June and • Belfast—between October, weekly nonstop service on Zoom • Cardiff—between June and October, weekly nonstop service on Zoom • Hamilton—beginning on May 1, daily service on WestJet • Hanover—between June and
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October, Condor will offer weekly service via Halifax • London—from May to October, increased service to 13 times per week on British Airways • Paris—between June and October, weekly one-stop service, via Calgary, on Zoom • Sydney—beginning in June, three flights per week, via San Francisco, on Qantas • Washington—between June and September, daily service on United. Visit the flight information section at www.yvr.ca to find out more about these and other destinations served by YVR.
Romance Package Winner uring the week of February 7-14, the Merchants at YVR sponsored a Valentine’s promotion with a prize package valued at more than $1,000. For a minimum $10 purchase at sponsors’ locations, contest participants received an entry ballot, from which the winner’s name was drawn on Valentine’s Day. Congratulations to the grand-prize winner, Rod McMillan of Ladner, B.C., who won the following: • One night’s accommodation— Fairmont Gold Room; • Dinner for two at Globe@YVR; • Binge Spa products • 4-lb. box of chocolates • $50 floral gift certificate
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20.00 for 200 minutes*
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200 local Anytime minutes Unlimited Evenings (8pm – 7am) and Weekends FREE Message Centre Express FREE Call Display FREE Mobile Browser (up to 100kB) FREE Call Waiting, Call Forwarding, Conference Calling, and Detailed Billing FREE Car Charger, Headset, and Case
Only available at: Bell – Blundell Centre 8180 No. 2 Road, Richmond Tel: 604 204-2363
Rod McMillan, winner of this year’s YVR Romance Package, which was valued at more than $1,000.
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Special Offer from Bell for YVR Employees
* Offer expires April 30, 2006. For details contact the Bell Store
Pair of Vancouver Canucks tickets Cuff links and broach Pucci wine glasses Body- Shop skincare products Y-Spa gift box.
5400 Airport Road South
Huge Inventory of 2006 Models!
Base Rates: $8.00 per sq. ft. per annum
More Than 70 Used Vehicles In Stock! Grant McDaniel (former YVR Air Canada employee)
Sales and Leasing of New and Used Vehicles
Cell: 604-868-5875
Christian Chia President OpenRoad Auto Group
■ Well-appointed office space at budget prices ■ Strategically situated airside at YVR’s south side ■ Available to suit your requirements: • Offices from 300 to 1,800 sq. ft. • Shops and storage from 500 to 10,000 sq. ft.
B.C.’s Motorcycle Messenger Service As fast as humanly possible!
There is no faster way to move packages in B.C. Day or night; we offer the undisputed fastest delivery service. We service a diverse range of clients
Call for prices
BC Bikes Express Couriers
778 772 0424
AMB PROPERTY CORPORATION® Contact: Wayne Duzita: wduzita@amb.com Tina Caven: tcaven@amb.com Tel: 604.273.4611; Fax: 604.273.5624 Suite 2000 – 5000 Miller Road, Richmond VANCOUVER•CALGARY•EDMONTON•SASKATOON•WINNIPEG•LAS VEGAS•RENO
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YVR Aviation and Collectable Show IN CONJUNCTION WITH BCIT OPEN HOUSE
Saturday May 6, 2006 – BCIT Hangar at YVR
Win! • Win! • Win! FLIGHT SIMULATOR Plan to attend the show Value $400 and with your ticket purchase enter to win this Flight Simulator 2004 package containing Pro Pedals and Yoke.
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$ 00
Advance Ticket.
Purchase at Aviation World, 6080 Russ Baker Way
Win this 2004 Flight Sim Package.
YVR Aviation and Collectable Show Sponsored by: BCIT Aerospace Campus • Aviation World • YVR SkyTalk Newspaper
www.yvraviationshow.com
(604) 809-7972
WestJet,
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west, WestJet was honoured with many prestigious awards. In 2000, WestJet’s founders were honoured as The Ernst and Young Entrepreneur of the Year for Canada. In 2001, the founders received an International Entrepreneurship award for Outstanding Teamwork. In 2003, 2004 and 2005, WestJet was named in Canada’s Top 25 Most Respected Corporations list, and was recently acknowledged for having the most admired corporate culture in The 2005 Canadian Corporate Culture Study by Canadian Business and Waterstone Human Capital Ltd. WestJet is Canada’s leading low-fare airline offering scheduled service throughout its 33-city North American network. Last month, the airline introduced new non-stop service and increased the number of departures in its existing route network. • New daily non-stop service between Vancouver and Hamilton begins May 1.
• Service between Vancouver and Toronto increases to five nonstop flights per day. • Service between Vancouver and Winnipeg increases to three nonstop flights per day. • Service between Vancouver and Montreal increases to two nonstop flights every business day. “WestJet has a ten-year foundation on which we intend to build Canada’s true national airline,” said WestJest president and CEO, Clive Beddoe. “[One] that will be stable, profitable and most importantly, dedicated to providing an exceptional travel experience for our guests,” The airline’s fleet includes the Boeing Next-Generation 737-600, 737-700 and 737-800. The most recent addition is the Boeing Next-Generation 737-600. Both the 737-700 and 737-800 series aircraft are all equipped with blended winglets, which increase lift, improve fuel efficiency, lower emissions and reduce enginemaintenance costs.
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here
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POSITIONS AVAILABLE
Penauille/ Servisair has
Permanent P/T RAMP AGENT positions available.
Wage $9.32/hr. Medical & Flight Benefits. Must hold valid Class 5 or 7N BC Drivers License.
Please fax or e-mail résumé to 303-4574, Attn: Ramp yvr.hr@am.servisair.com No phone calls please
LEGAL SERVICES
B & B ACCOMMODATION
Start in the right place. Providing uniformed security officers since 1974. Securiguard is the Largest Privately Owned Security Firm in BC. Securiguard is seeking applicants for security positions at the Access Control Points in the Vancouver Airport. Applicants must have previously held a full YVR Restricted Area Pass. Security (BST) training will be provided to suitable applicants. Apply with your résumé via e-mail recruiting@securiguard.com or by fax to 604-488-3523 No Phone Calls Please www.securiguard.com
Bed & Breakfast Comfortable accommodation, with special discounts for airline personnel. Five minutes
Free pick-up to and
Phone Penny or Ross (604) 273-1198 E-mail: chestnuttree@shaw.ca Web site: www.bbcanada.com/2011.html
Full-time position available for Flight Dispatcher. Involves sales and managerial duties. Individual must be well-organized, motivated, and have good communication skills. Able to work weekends. Knowledge of the B.C. Coast an asset. Drop résumé off in person at Seair Seaplanes, 4640 Inglis Drive, Richmond
www.interliningplus.com 604-606-1700 TOLL FREE: 1-800-665-3100
EMPLOYMENT OPPORTUNITIES
Business Development Manager The Company: Linehaul Express is the General Sales Agent for Cathay Pacific’s Wholesale Courier Product worldwide (www.linexsolutions.com). Due to expansion plans this year, the company will be opening an office in Vancouver with the focus of the business being on adding value-added products on Cathay Pacific’s network. Business development role: • Marketing and sales of Cathay Pacific’s Wholesale Courier product. • Marketing and sales of Linex’s import and export delivered courier and cargo products. • Marketing and sales of RPX’s premium end products in, to and from Canada.
Sales/Flight Dispatcher
get the best travel deals at
Please visit us on International Arrivals Level 1, or contact us by phone: (604) 303-3010 or email: daggett@canada.com
Million Air believes in providing the highest level of customer service in the industry. Million Air is seeking talented line service technicians who believe in providing value-added benefits to our customers and excellent service to our pilots and their aircraft. Please fax your résumé to schedule a confidential interview with our selection consultants. The fax number is 604-278-4274
from airport.
Wanted
Airline Employees, Family & Friends...
a Quiet Place... ...for quiet reflection, prayer, meditation ...to relax, listen to music, eat your lunch, read a book. a Safe Place...
• Is the customer #1 with you? • Are you a positive, up-beat person? • Do you have an inner need to do things right in a timely manner? • Do you insist on working safely and efficiently? • Are you known for your reliability and dependability? • Do you enjoy working outside?
from airport, in Richmond.
EMPLOYMENT OPPORTUNITIES
TRAVEL SERVICES
you!
VANCOUVER AIRPORT CHAPLAINCY
Chestnut Tree
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Aircraft Refueler
Tel: 604 736-6754 • Fax: 604 736-6750 • E-mail: jstewart@westerndriver.com
EMPLOYMENT OPPORTUNITIES
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EMPLOYMENT OPPORTUNITIES
• CONSUMER • COMMERCIAL • 49,000 READERS EVERY MONTH • $17.50 per col inch •
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Requirements: Age: 25-40 years old Revenue focused individual with a motivation to succeed. At least three years in a courier/cargo industry preferably in sales or operations. Candidate will have good organisational skills with experience in spreadsheets, sales and marketing. Email your résumé to recruitment@linexsolutions.com or fax to (604) 682-7724.
HEALTH & BEAUTY
For cleaner skin and healthier life… Hot Spring Day Spa
RELAXING BODY MASSAGE SPECIAL Waxing from $5.00 and up 35 Minutes - $25.00 Deep pore cleaning facial - $29.95/60 mins. 45 Minutes - $35.00 Relaxing Facial - $29.00/60 mins. 60 Minutes - $50.00 (Gift Certificates Available) (you’ll enjoy it!) Non-sexual
Tel. 604.261.4878 Open 7 days a week: 10 AM – 8 PM 8554 Granville St. – 2 min from airport Between W. 69th & 70th Ave. Park in front or at the back
Breath of fresh air Walk, bike or rollerblade the promenade at all hours. Clutch gourmet coffees in the
67 Craftsman-style townhomes, featuring exceptional luxury:
winter months and delectable smoothies and ice cream in the summer. Dine on local seafood overlooking the marina. Purchase fresh fish from the pier and kayak the still
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Deep Soaker-Style Bathtubs
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Thick Granite Counter tops
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Crown Mouldings & Baseboards
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Elegant Nine-Foot Ceilings
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Spacious, Glass-Enclosed Shower
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Exquisite Nature Views
waters of the Fraser River while bald eagles circle overhead. Here, you’ll find inspiration in a neighbourhood as rich in cultural diversity as in natural beauty. McKinney Crossing is the latest residential phase at London Landing, Steveston Village’s most sought after neighbourhood. An impeccably designed, master-planned community on the water’s edge, this awardwinning community offers luxurious homes, breathtaking river or farmland views and easy access to the historic Village of Steveston.
Relax in a quiet, village neighbourhood Fully furnished Display Homes now available for viewing FOR COMPLETE PROJECT INFORMATION
PRESENTATION CENTRE
604.274.7326
RE/MAX Westcoast Steveston Real Estate 12235 No.1 Road, Richmond, BC V7E 1T6
www.london landing.com
Monday-Friday 9AM-5:30PM Saturday-Sunday 12PM-5PM
Choose from 5 floor plans: 2 Bedroom, 2 Bedroom + Den and 3 Bedroom homes ready for immediate occupancy