2007-05_skytalk by Skytalk Newspaper

Employment Opportunities See Page 14 MAY 2007

EVA Air Expands Vancouver-Taipei Service

aiwanese-based EVA Air is expanding its service from Vancouver to Taipei and adding two extra flights from June 23 to August 27, 2007. The additional flights will be operated on Sunday and Tuesday, using 777-300ER aircraft. Currently EVA Air operates three flights per week from Vancouver arriving in Taipei at 5:10 a.m. local time with good

connections to all south East Asia destinations. An affiliate of shipping conglomerate Evergreen Group, EVAAir is the largest privately owned Taiwanese airline. Established in 1989, EVA Air became the launch customer for the Boeing 777-200LR in 2000. At the same time, the airline ordered four Boeing 777-300ERs, the first of which entered service as EVAAir’s new flagship aircraft in July 2005.

B.C.’s Airport Ready For Takeoff n May 8, Vancouver Airport Authority opened Gate C38, YVR’s new $17-million regional commuter facility serving 30-plus destinations throughout B.C. With room to accommodate up to eight aircraft at once, plus 2,000 square metres of comfortable waiting areas for passengers, Gate C-38 will help YVR remain a regional as well as international gateway. This project is also an important component of the $1.4-billion construction program currently underway at YVR. Passengers travelling to one of 33 BC destinations served by YVR will find that C-38 offers: • Comfortable seating for 400 • Multiple TV viewing areas • Children’s play area • Internet kiosks and full wireless capability throughout • Floor-to-ceiling glass windows in the seating area offering a great, ground-level perspective of the airfield • Close proximity to other gates for connecting passengers • 115 square metres of future retail, food and beverage space • Barrier-free access for passengers with disabilities.

Readers’ Choice Awards Favourite YVR Shop, Service And Restaurant

With YVR’s domestic traffic expected to surpass the 8.7-million passenger mark this year, the opening of C-38 couldn’t come at a better time. While some regional flights will continue to use existing gates in the B Pier and the South Terminal, the new wing will be used primarily by Air Canada Jazz, which operates approximately 55 per cent of all regional flights out of YVR. For a complete list of destinations served by YVR, visit the flight information section at www.yvr.ca.

Premium Pay-Per-Use Lounge Opens In Domestic Terminal omestic passengers travelling out of YVR can now enjoy a first-class lounge experience at YVR’s new Plaza Premium Lounge, located post-security at the junction between A and B piers in the Domestic Terminal. Open to all domestic passengers, regardless of airline, travel class or membership programs, the Plaza Premium Lounge offers spectacular runway views, comfortable seating, refreshments and business services for a $25 entrance fee. Owned and operated by Plaza Premium Lounge Management Limited, the concept comes to YVR from Asia, where it is popular with business travellers and vacationers alike at airports in China, Hong Kong, Malaysia, and Singapore. YVR was a natural fit for the pay-per-use lounge model, given the airport’s position as the premier North American gateway to Asia. “For several years, our international travellers have been enjoying the existing Plaza Premium Lounge in the International Terminal, and we’re pleased to now extend this premium lounge experience to our domestic trav-

Since its founding, EVA Air has expanded to include air cargo, airline catering, ground handling, aviation engineering and tour package services. Earlier this month, EVA Air completed its first B747-400 freighter conversion—the first of a series of B747-400s to be converted over the next two years.

(Left to right) Kim Abrams, marketing coordinator, retail and passenger services, Vancouver Airport Authority; Clare Ash, grand-prize winner Readers’ Choice Awards; Joan Stewart, associate publisher, SkyTalk.

or the past two months, airport employees and the travelling public were invited to vote for their favourite YVR shop, service and restaurant in the third annual SkyTalk Readers’ Choice Awards. Ballot boxes were placed throughout the terminals and at YVR Customer Information Counters for voters to deposit their ballots. A special Readers’ Choice Awards insert in the March and April issues of SkyTalk listed the Merchants at YVR, all of whom provided a variety of prizes for weekly draws. Entrants voting for their favourite YVR shop, service and restaurant were automatically entered to win the weekly draws and were included in a grand prize draw for a trip for two to Paris, courtesy Zoom Airlines. Once again, the Readers’ Choice Awards campaign was a great success with more than 2,000 votes tallied. This year’s Readers’ Choice winners are: • Favourite place to shop at YVR: The Body Shop. • Favourite place to eat at YVR: Tim Hortons. • Favourite service provider at YVR: BC Lottery Ticket Centre (Domestic Terminal).

F ellers,” said Christopher Gilliland, manager, retail sales and services, Vancouver Airport Authority. “This popular service is yet another way that we strive to offer our customers an enjoyable travelling experience at YVR.” Features of note include comfortable seating for 100, computers equipped with Internet access, plus full Wi-Fi capability throughout the lounge. Refreshments included SEE PREMIUM LOUNGE,

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SEE READERS’ CHOICE AWARDS,

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Readers’ Choice Awards

While The Body Shop and BC Lottery Ticket Centre are firsttime winners, this is the third time that Tim Hortons has been named as favourite place to eat at YVR. This year’s grand-prize winner of the trip for two to Paris was Clare Ash, a member of YVR’s Green Coat customer ambassador team. Ash, who retired from a 30year career in the airline industry in 1989, enjoys his continued contact with the airport community and travelling public through his volunteer service with the air-

Premium Lounge

port’s Green Coat Program. When not wearing his Green Coat at YVR, Ash is a marriage commissioner under the direction of the Richmond Vital Statistics Agency. Ash, who was delighted to have won the grand prize, said that his wife Anne also is looking forward to visiting Paris, to which they intend flying later this year. The complete list of SkyTalk’s Readers’ Choice Award weekly draw winners in March and April is printed on page 7.

FROM PAGE

in the entrance fee include warm breakfast, lunch and dinner, light snacks and espresso beverages. Draught beer, wine and spirits are also available for purchase. Current newspapers and magazines, television entertainment and carry-on baggage storage round out the lounge experience. Staffed by 10 friendly service professionals, the 600square-metre lounge is open daily from 6 a.m. to 11:30 p.m. The Plaza Premium Lounge expe-

FROM PAGE

rience is also available to passengers travelling to international destinations out of YVR. Immediately post-security in YVR’s International Terminal, refreshments, business services and sleeping areas are available to international passengers for a $30 entrance fee. Discounted rates and annual memberships are available to frequent travellers for both lounges. More information on the Plaza Premium Lounge experience is available at www.plaza-asia.com.

Health And Safety Week At YVR

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Ambulance Service. Representatives from the Vancouver Airport Medical Clinic, Vancouver Airport Dental Centre, Pharmasave and the Absolute Spa at YVR were on hand to offer tips for leading a safe and healthy lifestyle. Visitors to the NAOSH event enjoyed massages, blood pressure checks and samples of healthy treats from YVR restaurants and concessions, and entered to win great prizes, including gift certificates and YVR Bucks for use at any participating YVR retailer.

PRESIDENT’S CORNER By LARRY BERG, President and Chief Executive Officer

Sea To Sky: YVR’s Passenger Highway ost people associate cruise ship activity with the

easy to identify. They, along with our Green Coat vol-

port, but in reality, YVR plays a vital role in

unteers, are available to answer questions and offer

ensuring smooth sailing for some 900,000

directions or a helping hand.

cruise ship passengers who visit Vancouver each year.

Our efforts to make cruise ship passengers’ journey

More than 70 per cent of cruise ship passengers

through YVR as quick and easy as possible, and

bound for Alaska are American. It is more convenient

tourism industry initiatives to promote cruises from

for some of them to fly into and leave from the port of

B.C., are yielding good results. A recent report on the

Seattle, which opened a second dedicated cruise ter-

state of Vancouver’s cruise ship industry noted that

minal in 2002. This has had an impact on Vancouver’s

after several years of decline, Vancouver expects to

cruise ship industry, but passengers keep coming to

see a rebound in cruise ship passengers this year to

B.C., and in growing numbers; in part because of its

930,000 (from 837,800 in 2006), the most we’ve seen

renowned natural beauty.

since 2003.

Another reason that cruise ship passengers contin-

The first ship of the year arrived on April 8, and by

ue to come to Vancouver is because we’ve made it so

the time the season wraps up on November 8, an esti-

easy for them to travel through the airport. With the

mated 33 vessels will have visited Vancouver’s two

U.S. Direct program—which allows arriving passen-

cruise ship terminals. The economic benefits of a

gers to be expedited through a dedicated facility at

healthy cruise ship industry are enormous. According

YVR directly to the port, bypassing the main Canada

to a 2005 Port of Vancouver Economic Impact Update

Customs hall—and cruise ship on-board check-in,

report, Vancouver’s cruise industry sustains 5,584

we’ve put our cruise ship passengers on the FasTrack.

direct jobs, generates $181-million in direct wages,

In essence, we’ve created a ‘highway’ that allows them

and stimulates $566-million in direct economic out-

to travel efficiently from sky to sea and back.

put.

Summer is our busiest time at YVR, so we address

YVR, which itself accounts for some 26,700 direct

the needs of cruise ship and other passengers with

jobs and $6.8-billion in total economic output, is a vital

extra customer service representatives and summer

link for the cruise ship industry. Which is why B.C.’s

students, dressed in distinctive red vests so they are

lesser known ‘sea to sky highway’ is so important.

Photo Caption CONTEST

afety and security are top priorities for the Airport Authority and May is the celebration of North American Occupational Safety and Health (NAOSH) Week, held May 6 to 12. This annual event is a great time for organizations to focus on preventing illness and injury in the workplace. YVR’s NAOSH Committee includes representatives from the Airport Authority, Air Canada, WestJet, Servisair Globeground, Worldwide Flight Services, Labour Canada, and British Columbia

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Send us your caption for this photo (25 words or less). The best caption as decided by our editorial staff, will be awarded a Rush Entertainment Paintball Package for 12. Package includes: all day outdoors, C02 for the day, paintball gun, goggles and face shield, complete safety rules and equipment instructions. Experience one of the world’s most exciting sports!

A draw will be made from all correct entries received by May 31, 2007. The winner’s name will be published in the June issue of SkyTalk.

Last month’s winner: Lindsey Wiebe. Aircraft: English Electric Canberra PR9. The English Electric Canberra was a first-generation jet bomber manufactured in large numbers through the 1950s. The type remained in service with the Royal Air Force until June 23, 2006, 57 years after its first flight.

Send your answer by Email: jstewart@westerndriver.com; Fax: (604) 736-6750; Mail: SkyTalk, 306-5400 Airport Road South, Richmond, BC V7B 1B4

Your Airport Community Newspaper MAY 2007 ISSUE • VOL. 14 • NO. 7 YVR SKYTALK, the official newspaper of the Vancouver International Airport, is owned and published monthly by Westco Marketing Ltd. for the travelling public and the more than 26,000 people who make up the airport community at YVR. No portion of this publication may be reproduced in whole or part without the written permission of the publisher. Publisher:

Patrick Stewart

RICHMOND OFFICE:

Associate Publisher:

Joan Stewart

Suite 306 - 5400 Airport Road South

YVR Editorial Liaisons:

Kate Donegani, Ralph Eastman

Richmond, BC V7B 1B4

Contributing Writers:

Peter Kutney, Jody Holgate

Creative / Production:

James Martin

Photography:

Jim Jorgenson

Tel: 604-736-6754 • Fax: 604-736-6750 Email: jstewart@westerndriver.com Printed on Recycled Stock using vegetable based inks Please recycle this product.

www.yvr.ca/authority/news/skytalk.asp

ASSOCIATION OF AIRPORT PUBLICATIONS P.O. Agreement #1676261

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Delta Launches Carbon Offset Program For Customers

elta Air Lines is partnering with The Conservation Fund, a leading environmental nonprofit organization in the U.S. dedicated to protecting land and water resources, to help its customers give back to the environment by buying trees to help offset carbon emissions associated with air travel. To kick off the program, Delta

made a donation to The Conservation Fund for every customer who took a Delta mainline or Delta Shuttle flight on Earth Day, April 22, and has pledged to plant a tree for each of the airline’s 47,000 employees. Beginning June 1, customers who purchase a ticket online at delta.com will have the option to contribute

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toward the offset of carbon emissions associated with air travel through a donation to The Conservation Fund. The Conservation Fund will use contributions of US$5.50 for a domestic roundtrip flight and US$11 for an international roundtrip flight to plant trees throughout the U.S. and abroad. A small portion of the donation also

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supports the organization’s education and outreach efforts. “Many of Delta’s customers and employees worldwide are passionate about and committed to social responsibility with environmental stewardship as an important area where they can make a difference,” said Jim Whitehurst, Delta’s chief operating officer. “In support of that, we are pleased to become the first and only U.S. carrier to offer a program that allows customers to help promote positive global environmental change through carbon offsets.” The newly planted forests will help to absorb carbon dioxide, filter water, restore wildlife habitat and enhance public recreation areas. As the program grows, Delta will invite its employees and customers to participate in ceremonial tree plantings in select cities worldwide. “We applaud Delta’s leadership for its commitment to help offset the carbon footprint of its travellers on Earth Day, said Conservation Fund president Larry Selzer. “Climate

change has emerged as one of the dominant environmental issues of our time, and Delta’s industry-leading efforts to address this challenge, and its invitation to its customers to join in this initiative, serve as a model for corporate environmental stewardship in the 21st century.” Delta’s new program is just one of the airline’s efforts to affect positive environmental change. Some of the airline’s ongoing programs include: • Fuel conservation/recycling initiatives, such as weight reduction efforts, engine washes and refurbishment, the institution of continuous descent approaches and single engine taxis, which saved more than 94-million litres of fuel in 2006; • A system to reduce water consumption by 50 per cent at the airline’s Technical Operations Centre; • The incorporation of more than 600 electric vehicles and other types of electric ground support equipment into the airline’s fleet; and, • Promoting a next generation Air Traffic Control system that affords more direct aircraft routing and reduces carbon emissions associated with air travel. Delta’s partnership with The Conservation Fund is the latest addition to Delta’s Force for Global Good—a program that unites Delta employees and customers in support of philanthropic and socially responsible efforts throughout the world. The program leverages Delta’s global network of employees who volunteer, as well as assets of Delta’s charitable foundation, The Delta Foundation, to support the communities where Delta customers and employees live and work worldwide. The Conservation Fund is Delta’s Force for Global Good’s newest partner. Delta launched the campaign last December in partnership with Habitat for Humanity International with the airline’s first international build in the township of Katlehong in Johannesburg, South Africa. Last month, Delta employees took part in a two-day build in Brooklyn, New York. Delta’s Force for Global Good is planning additional builds in Ghana and India later this year.

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WestJet Adds New Routes From Vancouver

ith the cessation of service by Harmony Airways last month, WestJet has announced it will add daily flights from Vancouver to several destinations. New service to Las Vegas, Nevada began on April 28, with daily nonstop service from Vancouver to other destinations beginning on the following dates: May 14, 2007 to Toronto (totalling six flights every business day); November 4, 2007 to Honolulu, Hawaii; November 4, 2007 to Maui (Kahului), Hawaii; November 4, 2007 to Palm Springs, California.

“WestJet is committed to ensuring guests have affordable and flexible travel opportunities to reach their chosen destination,” said Bob Cummings, executive vice-president, guest experience and marketing, WestJet. “We recognize travellers’ flight choices and flexibility were compromised after Harmony Airways announced ceasing their operations and flights to these locations. We are pleased to be able to provide additional frequencies to these specific destinations to ensure guests have more options when booking their trips. As we grow our fleet from 65 to 70 aircraft by year-end 2007, we are continually assessing where to put this

capacity to meet the needs of Canadian travellers.” Named Canada’s most admired

corporate culture in 2005 and 2006, WestJet offers scheduled service throughout its 35-city North

WestJet’s New Daytime Flights to Hawaii tarting December 15, 2007, WestJet’s non-stop service between Vancouver and Honolulu will increase from seven to 11 flights per week with the addition of four times weekly daytime service. The new Vancouver to Honolulu service, flight 904, will depart Vancouver at 9:30 a.m., Monday,

Wednesday, Friday and Sunday, arriving in Honolulu at 1:49 p.m. Return flight 905 will depart at 2:50 p.m., arriving in Vancouver at 10:38 p.m. In addition, WestJet’s Vancouver and Maui service will increase from seven to 10 flights per week with the addition of three daytime flights weekly. Flight 922 will depart

Vancouver at 9:30 a.m., arriving in Maui at 1:49 p.m., Tuesday, Thursday and Saturday. Return flight 923 will depart Maui at 2:50 p.m., arriving in Vancouver at 10:21 p.m. “Guest feedback revealed a desire for daytime flights to Hawaii and we are pleased to offer a more flexible and improved schedule to Honolulu

and Maui this winter,” said Bob Cummings, WestJet’s executive vicepresident, guest experience and marketing. “WestJet wants to be the airline and vacation package offering Canadians think of first when travelling to Hawaii.” WestJet Vacations expects to double its Hawaiian vacation package

American and Caribbean network on its fleet of Boeing Next-Generation 737 aircraft.

experiences including inter-island adventures, family, beach and romance packages as well as adventure tourism. WestJet Vacations, WestJet’s vacation package company, started service in June 2006 and offers a wide selection of packaged air and hotel accommodations for all WestJet destinations.

Airport Employees Join Annual FOD Walk

arlier this month, airport employees joined the annual airport FOD walk, which helps to keep the airport’s runway and taxiway system in tip-top shape. FOD stands for Foreign Object Debris, and participants walk the runways, taxiways and aprons in search of it. FOD includes any loose objects or debris, such as a plastic bag or suitcase wheel, which if undetected, could be ingested into an aircraft engine and cause serious damage. FOD costs the global aviation industry $4-billion in damage each year. The annual FOD Walk is just one part of the Airport Authority’s comprehensive program to increase awareness among its employees about the importance of keeping YVR FOD-free.

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Air Canada, general manager Vancouver International Airport, Bill Devlin, presents a trip for two anywhere Air Canada flies in Canada or continental USA at the 15th annual FOD Walk to airport employee Heather McCarley-Tomlin.

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Cruise Control

TRAVEL TALK

Norwegian Sun, one of many cruise ships sailing to Alaska from Vancouver. ancouver is home to the world’s third most popular cruise vacation. Between May and September, the world’s leading cruise ship operators sail from Vancouver through B.C.’s breathtaking Inside Passage to experience the spectacular glaciers and colourful history of Alaska. Through a number of innovative programs and great customer service, YVR strives to encourage cruise ship passengers to sail out of Vancouver’s port. Here are some fast facts about YVR’s role in Vancouver’s cruise ship industry: • This year, Vancouver will welcome 33 ships and 273 calls at the Port of Vancouver’s two terminals. • Vancouver expects to see 930,000 cruise revenue passengers this year, up 11 per cent over last year’s count of approximately 838,000. • London-based travel publisher Berlitz has recognized Vancouver as the most passenger-friendly cruise port in North America. • More than 70 per cent of Alaska cruise ship passengers are U.S. citizens or permanent residents. • Eighty per cent of total cruisers will arrive and depart through YVR en route to their cruises. Of that percentage, 92 per cent fly to and from the U.S. • According to a 2006 Vancouver Cruise Passenger Study, passengers rated their Vancouver cruise experience 4.5 out of 5.0, citing security processing and customs procedures as a key part of the experience.

• Vancouver International Airport’s U.S. Direct program enables pre-clearance of cruisers by expediting them through the airport’s cruise arrivals transfer facility directly to the port where they go through customs and security. • Departing passengers can also take advantage of the Onboard Check-in program, in which eligible passengers check in on the ship and their luggage is transferred directly to the aircraft so they don’t have to handle it until their final destination. • 25-plus summer students and extra customer service representatives have joined the team this summer to field questions, offer directions and help cruisers and other passengers navigate the terminal facilities. Sporting cheerful red vests, they are easily spotted in and amongst the summer crowds. • In 2007, Fridays and Saturdays are expected to be the busiest days at YVR for cruise passengers. • The restrictions on taking liquids and gels through security remain in effect and do apply to cruise passengers using the US Direct program and on-board check-in. • Cruise ship information counters, foreign exchange and banking services, a tourism InfoCentre and ground transportation services are all available to passengers in the International Terminal lobby. For more detailed arrivals and departures information, please visit the Getting Around section on the YVR website at www.yvr.ca.

Wildlife Management Team Keeps 24-Hour Safe Watch at YVR

t YVR, safety is a top priority. One of the challenges faced is protecting aircraft during take-offs and landings from birds in flight. To ensure safe airport operations, YVR operates one of the best wildlife management programs in the world. Managing wildlife at YVR is especially important because of the airport’s location along a major Pacific Flyway, through which millions of birds migrate each year. YVR is situ-

ated near prime waterfowl habitats on the sturgeon banks foreshore. With a large, mixed bird population close by, the potential for strikes is heightened if birds are not managed effectively. In very rare circumstances, strikes can cause millions of dollars in damage to aircraft or worse. To ensure YVR’s airspace remains safe at all times, a minimum of two wildlife officers patrol the airport’s 1,300-hectare grounds 24-hours a day,

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365 days a year. Their work includes managing habitats, monitoring bird and wildlife species, and moving birds away from airport grounds using harassment techniques such as pyrotechnics, sirens, lights, propane cannons, and YVR’s specially trained Border Collies, Chaser and Traveller. Habitat management and harassment techniques are the primary tools, but when a wildlife officer perceives a safety risk—to an approaching aircraft, for instance—killing will be used as a last resort. Habitat management includes modifying airport property to reduce its attractiveness to wildlife species. The airport’s wildlife officers and operations and maintenance teams manage grass, weeds and other vegetation; water drainage; nesting and perching spots; garbage accumulation; and building design. For more information and detailed statistics, please visit www.yvr.ca and click on Wildlife Management under Facts and Stats on the airport’s website.

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Third Annual Readers’ Choice Awards Weekly Winners

Tim Hortons – Voted favourite place to eat at YVR.

The Body Shop – Voted favourite place to shop at YVR.

he SkyTalk Readers’ Choice Awards campaign, which ran throughout March and April, resulted in nine weekly draw prizes. Below is a complete list of winners:

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HUBERT JONES: Lunch for two at the Globe@YVR; 50 YVR bucks; Pepsi product. NORA FAJARILLO: $50 White Spot gift certificate; 50 YVR bucks; Pepsi product. KELLY CLARK: $50 Milestone’s gift certificate; 50 YVR bucks; Pepsi product BARBARA MARTEL: Dinner for two at Hanami Japanese Restaurant; 50 YVR bucks; Pepsi product. LANCE LANGTON: Harbour Air trip for two, Vancouver to Victoria; Pepsi product. DANNY ESERUSE: $50 Milestone’s Restaurant & Bar gift certificate; golf bag and t-shirt; 50 YVR bucks; Pepsi product. NELLY PUFF: Dinner for two Hanami Japanese Restaurant; two Plaza Premium Lounge passes; 50 YVR bucks; Pepsi product. ANDREWS NOVOKSHANOFF: Sidney Crosby authentic jersey; Pepsi product. ALISA DALHUISEN: Suitcase; travel pillow; Pepsi product. Congratulations to all winners and a special thank you to participating sponsors of this year’s Readers’ Choice Awards. PREMIER SPONSORS

SkyTalk Newspaper YVRAA Zoom Airlines Pepsi

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Under the Okanagan Wine Country Sun By Jason McArthur

ttention wine aficionados and novices alike: It’s not too early to start planning your summer escape to British Columbia’s wine country. Named Top Travel Destination for 2007 by Frommer’s, the Okanagan Valley is gaining a reputation as the “Tuscany of Canada.” Made up of five distinct wine-grow-

we’re

here for

you!

VANCOUVER AIRPORT CHAPLAINCY a Quiet Place... ...for quiet reflection, prayer, meditation ...to relax, listen to music, eat your lunch, read a book. a Safe Place... Please visit us on International Arrivals Level 1, or contact us by phone: (604) 303-3010 or email: daggett@canada.com

ing areas, the valley boasts more than 60 grape-growers producing international award-winning wines. Whether you visit an awe-inspiring estate winery and sample the winemakers’ latest vintages, or share a bottle with friends in the intimate setting of a vineyard bistro, there are many ways to personalize your wine tour. The best way to explore the valley is to leave your car at home. Okanagan Wine Country Tours offers customized three, four and eight-hour tour packages well suited to both the beginner and the avid wine lover. The eight-hour “Daytripper” tour package whisks you away to the heart of wine country near the desert community of Osoyoos. From there, you will learn about the art of winemaking as you tour Nk’Mip, North America’s first aboriginal-owned winery. Take in the lush green vineyards, rolling mountains and desert sagebrush as your group meanders through wine country, including an optional stop for lunch at the acclaimed Burrowing Owl Estate Winery. Each winery you visit will offer a unique charm and personality that you’ll warmly reflect upon each time you uncork one of your keepsake bottles back home. A must-see stop on your journey is Mission Hill Family Estate Winery,

CUSTOMS Customs Brokers & Consultants BROKERS

Summit Customs Brokers “ AV I AT I O N S P E C I A L I S T S ” HEAD OFFICE / AIRPORT Airport Office: Tel: (604) 278-3551 FAX (604) 278-3291 B.C. Cont. U.S.A. Toll-Free 1-800-663-4080 www.summitcb.com

Pacific Hwy. (Border) Tel: (604) 538-8414 FAX (604) 538-8148 Offices in Dawson Creek, Kelowna, Osoyoos, Penticton, Prince George, B.C. Whitehorse, Yukon, Vernon

one of four award-winning wineries in the community of Westbank, located about 15 minutes outside of downtown Kelowna. After a tour of the winery’s volcanic-blasted barrel cellar and a sampling session led by a wine educator, head over to the outdoor terrace for a late lunch of taste bud-tantalizing gourmet dishes featuring fresh, seasonal ingredients. If you desire to delve deeper into the wine-world, be sure to book a spot in the Estate Tasting room where lively expert wine educators will help grow your knowledge and hone your palate. Where To Stay Look no further than Kelowna’s Hotel Eldorado for a comfortably elegant spot to rejuvenate after a long day of wine tasting and exploration in the sun-soaked valley. Stroll the private boardwalk, take a dip in Lake Okanagan, or enjoy a premium spa treatment at this luxury resort. Getting There WestJet, Air Canada and Air Canada Jazz offer daily direct flights from Vancouver to Kelowna. Air Canada Jazz also flies direct from Vancouver to Penticton. Visit the flight information section of the YVR website for more details.

TRAVEL TALK

Helijet Signs Air Ambulance Deal With Skyservice

The Learjet 31A is a seven-passenger light jet that flies at altitudes between 13,716m to 14,326m. elijet International has signed a two-year contract to operate a Learjet 31A air ambulance under joint venture with Skyservice, a busi-

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ness aviation, air ambulance and charter airline based in Ontario. Skyservice will provide fully licensed and experienced medical personnel with adult, paediatric and critical care experience. “Helijet’s strong presence in Western Canada and high operating standards will be a tremendous asset as we apply an already established East Coast business model into this new market,” said Sam Cimone, Skyservice’s director of air ambulance services. Helijet will provide all air operations for the air ambulance, including aircrew and maintenance personnel on demand 24 hours a day, seven days a week. The new Learjet air ambulance will be the carrier’s sixth medically equipped aircraft. It will be used to operate dedicated air medical flights across Western Canada and abroad from Helijet’s base at Vancouver International Airport (YVR). Earlier this year, Helijet was awarded a three year air medical contract from the BC Ambulance Service and is currently providing air ambulance services across British Columbia with an existing Learjet 31A. “We’re pleased with this business relationship as it’s another rewarding step for Helijet’s growing air medical operations,” said Danny Sitnam, CEO Helijet. “Partnering with Skyservice is going to strengthen our infrastructure and provide even better air medical service for our clients.”

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Delta Airlines YVR’s North Runway Keeps Emerges From People and Planes Moving Chapter 11 Bankruptcy M

ast month, a U.S. Bankruptcy Court in New York issued a ruling confirming Delta’s Plan of Reorganization, clearing the way for the airline’s emergence from Chapter 11. The reorganization plan became effective on April 30, after closing conditions were met and the company’s US$2.5-billion in exit financing closed. “This is an exciting day for everyone at Delta,” said Gerald Grinstein, Delta’s chief executive officer. “Achieving a turnaround of this magnitude in little more than 19 months would not have been possible without the hard work and dedication of Delta people worldwide, and the leadership, the vision and the flawless execution

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of our plan by our outstanding management team led by Ed Bastian and Jim Whitehurst. We are also grateful to all the other people who have helped make this possible for Delta, including the unwavering support of our customers and the communities we serve.” Earlier in the month, Delta creditors overwhelmingly supported the reorganization plan. “Delta is now poised to enter the next chapter of our history as a strong airline ready to compete in an everchanging industry,” said Grinstein. While under bankruptcy protection, Delta underwent a major facelift with other changes on the way for the No. 3 carrier in the U.S. According to the airline’s bankruptcy lawyer, Marshall Huebner, the airline has set aside US$10-million for a rebranding effort. Delta offers flights to 456 worldwide destinations in 100 countries. Customers can check in for flights, print boarding passes and check flight status at delta.com.

ore and more people are travelling by air each year—in fact, YVR is expecting a record 17.5million passengers in 2007. Increased passenger traffic, especially during the busy May-through-October period, means more aircraft are using the airport’s runway system during peak daytime hours. To ease congestion and reduce delays, YVR’s north runway is used for take-offs during these peak travel periods. And with passenger traffic on the rise, the Airport Authority expects to use the north runway more than in previous years to keep people and planes moving. Some of YVR’s neighbours may

notice a change in operations with departures off the north runway. With this redistribution of operations, some people may notice more noise, while others may notice less. The Airport Authority works closely with its neighbours and business partners to monitor and assess the use of the north runway throughout the busy travel period. Quick Facts: • The north runway is closed nightly, between 10 p.m. and 7 a.m.— except in the event of emergency or maintenance. • While the runway is used primarily for arrivals, it is authorized for use for departures as

needed to reduce delays. • The north runway is 3,030 metres long and 60 metres wide. • Planning for the north runway began as early as 1946. It has been used for take-offs during busy peak periods since 2001. • The Airport Authority has a comprehensive noise management program that strives to balance the community’s desire for safe, convenient, 24-hour air travel with enjoyable urban living. For more information, please visit North Runway Departures in the Latest Information section on the airport’s website home page at www.yvr.ca.

YVR Spring Warehouse Sale ast month, airport

employees enjoyed a

day of shopping at

the Spring Warehouse Sale held at YVR.

Thousand of drastically reduced items from the

retail merchants at YVR were on sale for bar-

gain-hungry employees.

In Store & Onsite Repairs We’ll Come to Your Home or Business

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Some of the many

items included giftware, clothing, toys, skincare products, brand name fragrances and handbags.

Held in the East

Concourse, International Departures, sales were brisk and continued throughout the day.

If you missed this

amazing shopping

opportunity, take heart – there will be another in the fall.

Planning is Key

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Flyglobespan Arrives In Canada Flyglobespan 767, heading out from Glasgow International Airport, Scotland. arlier this month, Vancouver and Calgary airports saw the arrival of the first flyglobespan flights into Western Canada.

Flyglobespan has become one of the largest low-fare airlines in the U.K. Based in Edinburgh, Scotland flyglobespan was named Airline of

the Year 2005 by airport operator BAA Scotland. The airline operates scheduled services from Glasgow and Edinburgh to 36 destinations in

Oasis Hong Kong Airlines Announces New Vancouver-Hong Kong Service arlier this month, Oasis Hong Kong Airlines announced the launch of a Vancouver-Hong Kong route, starting June 28, 2007. Established in February 2005, Oasis Hong Kong Airlines is a lowcost carrier based in Hong Kong. A Pastor, Rev. Raymond C. Lee and his wife, Priscilla, founded the airline. The airline’s chief executive, Steve Miller, was founder and first chief executive of another Hong Kong-based airline, Dragonair. “The demand for air travel between Hong Kong and Canada is extraordinarily strong, especially from Vancouver,” said Rev. Dr. Raymond C. Lee, chairman, Oasis. “Many people who cannot afford to

travel on non-stop services fly between these two great cities on carriers that have stopovers en route.” Celebrating the launch, Oasis gave away 1,000 one-way economy class trips to Hong Kong over a twoday period. The airline is also offering a “Buy One Get One Free” promotion for business class passengers who travel between June 28 and October 27, 2007. Prices for the “Buy One Get One Free” promotion start at $3,798 round trip. The additional free ticket offered in this promotion may be used by the purchaser at a later date, or transferred to a person of their choice. This promotional

offer expires on May 31, 2007. Oasis’ regular low fares in economyOasis start at $299 and in businessOasis at $1,399, one way. “We are very excited to bring affordable fares, non-stop flights and all the service levels you’d expect from a top Asian carrier to the people of Vancouver,” said Priscilla Lee, executive director, Oasis. “People can now travel to Hong Kong more frequently, with their families or even realise their dreams and visit Asia’s most exciting city for the first time.” Customers can book on the Oasis website (www.oasishongkong.com), through their travel agent, or by calling toll-free at 1-888-983-0808.

Europe, North America, The Caribbean and Africa. Flyglobespan has announced an extensive flight schedule from Vancouver and Calgary to England and Scotland for Summer 2007. Beginning immediately, flyglobespan will be flying to three destinations in the United Kingdom: London Gatwick, Manchester and Glasgow. Sandy Moreland, flyglobespan’s regional manager based in Vancouver, highlighted the benefits of flying into Britain’s regional airports, as opposed to London Heathrow. “It is the trend in Europe to use regional airports,” said Moreland. “It helps keep costs down and it’s quick and easy for travellers to arrive closer to their actual destination. This builds on flyglobespan’s successful strategy in Europe of utilizing smaller, less expensive, but highly accessible regional airports.” Flyglobespan was established in November 2002 as an offshoot of the Globespan Group. Operations started in April 2003 using two Boeing 737-300 aircraft on services from Glasgow and Edinburgh airports to five destina-

tions in Spain, France and Italy. By March 2005, the airline had grown to offer 15 destinations across Europe, using a fleet of nine aircraft, of which three were bought new, and had tripled its passenger numbers to 1.5 million annually. “Flyglobespan may be new to Canada, but we’re well-known in the U.K. and Europe,” said Moreland. “We fly to more than 20 European destinations and have now added new destinations in the U.S. and South Africa. Once Canadians arrive in the U.K., they have the potential to explore not just the U.K., but also to make use of our European network. In fact, London Stansted is the home of the $10 ticket to Europe.” Vancouver and Calgary will be served by wide-bodied Boeing 767s providing for generous seat pitch, up to three classes of service and preselection of in-flight meals from a range of online menus. Combine all this with its low-cost – from $99 one way, plus taxes, is the currently advertised lead price—and flyglobespan clearly believe that they have a winning formula for Canada.

2007 Featured Marques Aston Martin & Austin-Healey “Bugeye” Sprite

British Classic

Cars&Bikes Saturday May 19, 2007 VanDusen Botanical Garden 37th & Oak Street, Vancouver

Win a Trip for Two to Britain courtesy ZOOM Airlines Win a Trip for Two to Victoria courtesy Harbour Air Seaplanes Class awards, sponsor awards, early-bird draws. More than 550 vehicles on display, ranging from Aston Martins to Rolls-Royces. Swap Meet, concessions, products, and automobilia for sale. Pub Night, Entertainment and Silent Auction Friday May 18 at the Abercorn Inn. Tickets $10

Download an entry form from www.westerndriver.com 2007 ABFM presented by: MCL Motors Cars, ZOOM, Meguiar’s, Land Rover/Jaguar Richmond, Midas, Weissach, Downtown Auto Spa Inc.

Sponsored by: Best Western Abercorn Inn, ICBC, Canterbury Beer, Silk Cat Automotive Ltd., Octagon Motor Group, IWE Rear Ends Only, Harbour Air Seaplanes, Pennzoil, Western Driver

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Air Canada Increases Order For Wide-Body Aircraft

Air Canada received its first Boeing 777 on March 30, 2007. ir Canada has exercised options and purchase rights for 23 Boeing 787 aircraft, bringing its total firm orders for the aircraft to 37 from the 14 originally announced, with deliveries starting in 2010. Air Canada thus becomes the largest North American customer for the Dreamliner, the world’s most advanced aircraft.

“As we take delivery of new, fuel efficient aircraft, we are removing older aircraft from the fleet to create one of the youngest, most efficient, customer-friendly fleets in the world,” said Montie Brewer, president and chief executive officer. “The Boeing 787 aircraft features better operational performance in terms of speed and flight range, providing us

with the ability to serve new markets that could not be previously served in an efficient manner. With new Boeing and Embraer aircraft entering the fleet, we will continue with our overall strategy of matching capacity with demand, which has produced more than three consecutive years of record breaking load factors.” The revised agreement includes

Federal Government Urges Permanent Residents To Renew Vital Travel Document n July 2007, five-year Canadian permanent resident (PR) cards will begin expiring. The cards are a vital document for Canadian permanent residents who travel internationally because they are necessary to re-enter Canada. The Federal Government is advising Canadian permanent residents to check the expiry date on their card if they plan to travel outside Canada after July 1, and to apply for a new card before it is too late. Citizenship and Immigration Canada is launching a comprehensive web, media and poster campaign to remind Canadian permanent residents that they must have a valid PR card to return to the country if travelling internationally. “We want to help Canadian permanent residents who are planning to travel outside the country,” said Diane Finley, Minister of Citizenship and Immigration. “That’s why we are taking the initiative through this campaign to help inform Canadian permanent residents of the need to renew their cards before travelling outside Canada.” The PR card confirms the holder’s permanent resident status in Canada. Permanent residents who travel outside Canada must show the card before boarding commercial transportation (plane, train, boat or bus) when returning to Canada. Without a valid PR card, permanent residents will not be allowed to board, and will need to make alternative travel arrangements at their own expense and inconvenience. Permanent residents who have obtained Canadian citizenship no longer need a PR card. “We’re encouraging people to plan ahead,” said Minister Finley. “Permanent residents should check

the expiry date on their cards and apply for a new one well before they travel.” The PR card was introduced on June 28, 2002, for new immigrants to Canada with the implementation of the Immigration and Refugee

Protection Act. The cards are valid for a five-year period. In exceptional circumstances, some cards expire after one year. Permanent residents can obtain a new card by completing an application kit available online at

options for 23 Boeing 787 aircraft for a total of up to 60 Boeing 787 Dreamliners. At the same time, Air Canada has reduced its original Boeing 777 order by two aircraft, which were due to be delivered in 2009. The carrier is scheduled to take delivery of 16 Boeing 777s, in addition to one leased from International Lease Finance

http://www.cic.gc.ca/English/applications/prcard.html, or by calling 1-888-242-2100. Applications are currently being processed within six to eight weeks of receipt at the Case Processing Centre in Sydney, Nova Scotia.

Corporation, by the end of 2008. Air Canada’s major fleet renewal program will see the carrier’s existing Airbus A340 and A330 and Boeing 767-300 and 767-200 aircraft replaced by modern, fuel efficient and more customer-friendly aircraft. The revised order will allow Air Canada to replace substantially all of the carrier’s B767 leased aircraft when the aircrafts operating leases expire. The carrier estimates fuel usage and maintenance costs for a Boeing 787 aircraft to be approximately 30 per cent less than that of a Boeing 767-300.

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• CONSUMER • COMMERCIAL •

CLASSIFIED 49,000 READERS EVERY MONTH • $17.50 per col inch • Tel: 604 736-6754 • EMPLOYMENT OPPORTUNITIES B & B ACCOMMODATION

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START IN THE RIGHT PLACE. Providing uniformed security officers since 1974. Securiguard is the largest, privately owned security firm in B.C. Securiguard is seeking applicants for security positions at the Access Control Points in the Vancouver Airport. Applicants must have previously held a full YVR Restricted Area Pass. Security (BST) training will be provided to suitable applicants.

for Chestnut Tree Bed & Breakfast Comfortable accommodation, with special discounts for airline personnel. Five minutes

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Apply with your résumé via e-mail to: jobs@securiguard.com or by fax to: (604) 685-0013

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EMPLOYMENT OPPORTUNITIES

LOOKING TO START A CAREER IN THE AVIATION INDUSTRY?

SAXON CONTRACTING a leading supplier of maintenance personnel to the Canadian aviation industry, is currently seeking the following qualified individuals for upcoming contracts in the aerospace industry:

Servisair, a Global Airline Service Provider is currently accepting applications for part time positions with potential full time opportunities at the Vancouver Int’l Airport RAMP AGENT- $9.55/HOUR+ EXCELLENT BENEFITS INCLUDING MEDICAL, DENTAL AND FLIGHT PRIVILEGES

Opportunities for advancement. Must hold a valid BC DL, Canadian Citizen or landed immigrant, 18 years of age and the ability to lift 32KGS. Please fax résumé to 604-303-3730 or email to: yvr.hr@am.servisair.com

MECHANICS • STRUCTURES • AVIONICS, COMPOSITES • NDT.

Please visit us on International Arrivals Level 1, or contact us by phone: (604) 303-3010 or email: daggett@canada.com

ACCOMMODATION FOR RENT FURNISHED SUITE • WHITE ROCK One Bedroom Basement suite Short walk to beach • Available July 1 $750 per month • 604 596-1629

AVIATION TRAINING

For further information, visit our website

www.saxoncontracting.com COTTAGE RENTAL The Green Cottage A SEASIDE PARADISE Truly tranquil experience. Stunning, panoramic view. Convenient location, minutes from downtown Sechelt!

www.green-cottage.ca v One-of-a-kind accommodation: 1,200-sq.-ft., fully furnished, 2 queen-size bedrooms, fully equipped kitchen, TV, DVD, CD Player & Gas Fireplace. Front porch & back deck. v Boating, scuba diving, snorkeling, swimming, sea & wildlife watching, boardwalk/seawall, fishing, kayaking, canoeing, biking, horseback riding, dining out. Tel: 604.318.9727 • Pgr: 604.601.8776 reservations@green-cottage.ca.

For cleaner skin and healthier life… Hot Spring Day Spa

HEALTH & BEAUTY

RELAXING BODY MASSAGE SPECIAL Waxing from $5.00 and up 35 Minutes - $25.00 Deep pore cleaning facial - $29.95/60 mins. 45 Minutes - $40.00 Relaxing Facial - $29.00/60 mins. 60 Minutes - $50.00 (Gift Certificates Available) (you’ll enjoy it!) Non-sexual

Tel. 604.261.4878 Open 7 days a week: 10 AM – 8 PM 8554 Granville St. – 2 min from airport Between W. 69th & 70th Ave. Park in front or at the back

OFFICE SPACE

SUB-LEASE Approximately 3,750 SF of Retail Space facing Russ Baker Way at the corner of Russ Baker & Gilbert. Great visibility and traffic count in front of complex. Unparalleled signage opportunity. To view or for more information call:

Wayne Connorton

(604) 729-7184

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Healthy Eating At YVR

The Bell Helicopter Textron UH-1 Iroquois, commonly (or officially in the United States Marine Corps) known as the “Huey,” is a multipurpose military helicopter, famous for its use in the Vietnam War. The “U” stands for utility, in contrast to Attack or Cargo helicopters.

BCIT Holds Last Open House At Present Aerospace Facility

ast month, the BCIT annual Aerospace Open House was held for the last time at the Aerospace Technology Campus currently located at 5301 Airport Road South. Since 1989, the BCIT Aerospace program has been operating out of this facility at the South Terminal at YVR. This October, the campus will usher in a new era by moving to its state-of-the-art, 300,000-square-feet Aerospace Technology Campus on Russ Baker Way. From 10 a.m. to 3 p.m., the open house provided visitors with the

opportunity to tour the present hangar, fly a Robinson 22 helicopter on a flight simulator, check out a Cormorant helicopter from CFB Comox—the newest search-and-rescue aircraft—and see a preview presentation of the new campus. In addition, the YVR Aviation Collectibles Show, held in conjunction with the open house, allowed aviation enthusiasts the opportunity to purchase memorabilia at a variety of vendor booths that featured civil and military aviation and airline collectibles.

The new BCIT Aerospace Technology Campus begins operation this fall, marking 50 years of leading in aerospace.

Go Green... Drive A Hybrid! Come see the Prius, Camry and Highlander Hybrids Also, More Than 60 Used Vehicles In Stock! Grant McDaniel (former YVR Air Canada employee)

Sales and Leasing of New and Used Vehicles

Cell: 604-868-5875

Christian Chia President OpenRoad Auto Group

s beach season nears, eat right with these healthy picks from YVR’s restaurants. Sunshine Coast Juice Company can whip up a wholesome, fresh fruitpacked smoothie in minutes flat. Try a Classico Smoothie for the perfect morning beverage or afternoon pick-me-up. Ask your Starbucks barista to make your next Frappuccino a light one. This will save you calories without scrimping on taste. All Starbucks beverages are completely customizable, so you can drop the whip cream or cut back on flavoured syrup in your favourite drink. If you can resist the urge to order a couple of Boston Cream donuts while waiting in line at Tim Hortons, give the Minestrone soup a try. It will set

you back a mere 120 calories. Subway’s made-to-order sandwich concept means you can load up on veggies and cut back on mayo when you’re feeling especially virtuous. A Savoury Turkey Breast and Ham sub on whole wheat bread is a balanced choice. Harvey’s Chicken Salad with fatfree honey dijon dressing provides a great source of lean protein along with your daily greens. A perennial favourite, Flying Wedge Pizza is developing a following amongst health nuts with its Pesto Chicken Pizza on fibre-full flax crust. HMSHost Medallist Bar and Grill is in the healthy game with its Calorie-Reduced Chargrilled Chicken Burger. Whether the burger is accom-

panied by French fries or salad is entirely up to you. Globe@YVR at the Fairmont Vancouver Airport offers a range of healthy options. Break your fast with an Egg White Omelette with Spelt Bread, savour a gourmet Globe Salad for lunch, or indulge guilt-free in Rare Seared Ahi Tuna for dinner. Had your fill of salads and sandwiches? Stop by Hanami Asian Cuisine and take your pick from an assortment of health-conscious items, from steamed edamame to vegetarian sushi. And with YVR’s Food on the Fly program, travelling passengers can order any food item—healthy, indulgent or otherwise—to go. Your selection will be specially packaged for you to enjoy on the plane.

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SEDAN EX-L NAVI $33,060 MSRP Car and Driver’s “10Best” for 2007.¥

Car and Driver’s most awarded car now offers even MORE phenomenal value. The Accord SE experience offers a total

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#Limited time lease offers based on new 2007 Accord Coupe SE automatic, model CM7267J / 2007 Accord Sedan SE automatic, model CM5677J / 2007 Accord Sedan EX-L NAVI, model CM5677JN available through Honda Financial Services, on approved credit. £3.9% / 3.9% / 3.9% lease APR for 48 / 48 / 48 months. Monthly payment is $288 / $288 / $358, with $5,948.67 / $5,948.67 / $5,868.60 down payment or equivalent trade, $1,360 / $1,360 / $1,360 freight and PDI, first monthly payment and $0 / $0 / $0 security deposit due at lease inception. Total lease obligation is $22,343.12 / $22,343.12 / $26,039.44. Taxes, license, insurance and registration are extra. 96,000 / 96,000 / 96,000 km allowance; charge of $0.12/km for excess kilometres. Retailer may lease for less. Retailer order/trade may be necessary. †Limited time financing offers based on new 2007 Accord Coupe SE automatic, model CM7267J / 2007 Accord Sedan SE automatic, model CM5677J / 2007 Accord Sedan EX-L NAVI, model CM5677JN available through Honda Financial Services, on approved credit. *MSRP is $29,060 / $29,060 / $33,060 (includes $1,360 / $1,360 / $1,360 freight and PDI), financed at 1.9% / 1.9% / 1. 9% APR equals $831.09 / $831.09 / $945.48 per month for 36 / 36 / 36 months. Cost of borrowing is $859.07 / $859.07 / $977.32 for a total obligation of $29,919.07 / $29,919.07 / $34,037.32. Taxes, license, insurance and registration are extra. Retailer may sell for less. Retailer order / trade may be necessary. $1,500 Honda Option Dollars offer applies only to retail customer purchase, lease or finance agreements for new 2007 Accords concluded, respectively with Honda Canada Inc., between May 1st, 2007 and May 31st, 2007. Valid only on purchase, lease or finance agreements concluded at participating Honda retailers. $1,500 Honda Option Dollars may be used toward the first three (3) lease or purchase payments only to a maximum of $500 per payment, or may be used to purchase Genuine Honda Accessories. Offer includes all taxes and accessories installation. Honda Option Dollars offer has no cash refund value, and must be used at time of lease or purchase. $1,500 Honda Option Dollars amount will be deducted from the negotiated price of the vehicle after taxes. £#† Offers valid from May 1st, 2007 through May 31st, 2007 at participating Honda retailers only. Subject to change or cancellation without notice. See your Honda retailer for full details. ¥As reported by Car and Driver, Dec. 2006.

∑

Honda