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Ambassador Dog Program launched to help travellers deal with anxiety and stress
Community:
YVR Chill Out draws thousands PG
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Awards:
Aviation industry achievements & scholarships PG 7 Airlines:
EVA Air unveils new uniforms PG
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Last month, YVR launched the Less Airport Stress Initiative (LASI), an innovative program in which YVR Ambassador Dogs will be onsite throughout the terminals to provide all airport users with a new way to deal with anxiety associated with travel, work and general stress. “We recognize that an airport can be a stressful environment,” said Reg Krake, director, customer care, Vancouver Airport Authority. “By introducing the YVR Ambassador Dogs through our LASI initiative, we hope that our four-legged friends will help to ease any anxiety associated with travel. We want all our guests to have a positive experience at YVR and we know the LASI initiative will enhance the airport experience for passengers, visitors and employees.” YVR partnered with St. John Ambulance and its Therapy Dog program to pro-
YVR’s Ambassador Dogs will will be easily identified by their YVR-branded leashes and St. John Ambulance bandanas that include their names.
vide seven dogs for the LASI initiative. Ambassador Dogs Molly, Bailey, Mira, Norman, Grover, Kermode and Soda, spanning multiple breeds and sizes, will be onsite in the terminal Mondays through Fridays, from 11am to 1pm They will be accompanied by a dog handler and YVR Green Coat volunteer who will be ready to answer any questions. The dogs are
easily identified by their YVRbranded leashes and St. John Ambulance bandanas. There are many working dogs at YVR. The LASI program provides an opportunity to remind passengers about the differences between service dogs and YVR Ambassador Dogs. Service dogs are extensively trained to perform tasks for an individual with a disabil-
Air New Zealand increases capacity on Vancouver route
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In 2016, YVR welcomed a record total of more than 22.3-million passengers.
10 An Air New Zealand flight departs from YVR to Auckland.
Employment Opportunities:
ATS hiring events PG
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interact with the dog before doing so. YVR has piloted the LASI initiative since December 2016 and has received strong feedback from the airport community on their positive interactions with YVR Ambassador Dogs. Passengers and airport employees are encouraged to participate in YVR’s new LASI program by interacting with its Ambassador Dogs.
YVR achieves AA credit rating for 12th consecutive year
Future Travel:
Airbus to test flying-car
ity, while YVR’s Ambassador Dogs are meant for interaction. In the interest of providing an environment where everyone, including these four-legged friends, is wellrespected, Vancouver Airport Authority encourages the public to follow the key accessibility message: “Just ask, just listen.” It is always good practice to simply ask the dog handler if one may
Air New Zealand is growing its Vancouver-Auckland operation by nearly 20 per cent from January to July 2018, providing customers with greater choice and flexibility. During the first half of the January peak period, the airline will increase services from seven to eight flights per week, making it easier than ever for
Canadians to escape the cold. Regional general manager Americas Nick Judd said this extra capacity is a direct result of the increased demand for travel in the South Pacific region and the importance of Vancouver in the Air New Zealand network. “This year marks 10 years since we launched our
Canadian service and increasing the frequency of our non-stop service between Vancouver and Auckland means our customers will have more travel options, which is great for Canadians wanting to discover all that New Zealand and Australia have to offer,” said Judd.
See AIR NEW ZEALAND continued on page 2
Airport Community Employees & Families Only Special Travel YVR-TAO/YVR-HGH Vancouver – Qingdao Liuting International Airport or offer from Vancouver – Hangzhou Xiaoshan International Airport Trip 99 Plus Tax. Total 539 CAPITAL AIRLINES Round Total 315 One Way 79 Plus Tax. $
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Credit-rating agency Standard & Poor’s (S&P) has affirmed an AA longterm issuer credit and senior unsecured debt rating for Vancouver Airport Authority. As one of North America’s most efficient airports and one of the most financially stable in the world, YVR has upheld the S&P AA rating for 12 consecutive years.
“YVR’s success in achieving the AA credit rating year after year serves as a true testament to the success and viability of our unique Canadian airport model that operates as a private, not-for-profit organization,” said Glenn McCoy, senior VP, strategy and chief financial officer, Vancouver Airport Authority.
See CREDIT RATING page 2
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