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Business Skills — Delivering a Great Colour Consultation
Perfect Colour Consultation
Jordanna Cobella is Creative Director of Cobella salon in London’s Kensington. She is also a craft expert for Wella Professionals. Here she shares her top five tips for delivering the ultimate client colour consultation.
12 TIP 2 Use a mood board to help your client decide on their colour change. Try and include lifestyle, fashion, interior design and food imagery in the mood boards so that you 3 TIP 3 Talk colour using food examples. You can refer to biscuit blonde, honeycomb caramel or iced coffee brunette, for example. It’s a great way of discussing tones and colour palettes. This is your opportunity to shine as a hairdresser and show the true TIP 1 are not just restricted to hair pictures. You can also artistry of colouring. Make the consultation Get to really know use swatches from paint as bespoke as possible your client. Ask them shops and colour houses. and this will create about what they do, This will help get client loyalty. take note of what them excited they are wearing, about the their make-up, what journey their hair is like now. ahead. Then go in with the questions — ‘what do you love about your hair and what do you not love about it?’ The consultation should be a collaboration rather than just advice from you.
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Make sure you discuss any maintenance your client will need to do at home in order to upkeep their new colour. Sharing this responsibility will help in the journey ahead for the client and for you.
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Wrap everything up and discuss the actual finish of the hair, whether it will be matte, gloss, sheer or full saturations. This will help you make the right product choices.
