Sodexo Singapore Connexions eNewsletter by So Singapore

Sodexo Singapore eNewsletter * April 2011 Issue

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Connexions : Sodexo Singapore eNewsletter * Special Edition April 2011

Contents

Become our Fan on Facebook

Featured Story: Sodexo Singapore is bizSAFE 3 By Chantal Abikhalil

Cover Feature: Sodexo Global Uniform coming soon to Singapore

Sodexo World Who has the MIDAS touch…? Be…in UK has the touch

SG Activities

Our Team from West Pegasus

Servathon 2011 News: Volunteer Activity and Handover

Go Beyond Earth Hour last March 2011

Something New and Innovative

Healthy Week @ be…INSEAD

All About Food Avocado and Cherry Tomato Salsa Wanton Cases Singapore Annual Promotion

E-Newsletter Archive

CONNEXIONS eNewsletter is published by the Marketing Communication Department of Sodexo Singapore Pte Ltd Editor in Chief: Stephen Lockley Editor: Gary Pascasio, Rohana Noor Contributors : Jun Mohamad, Anand Sundram, Tossie Chong, Chantal Abi Khalil, Syed Mubarak, Ashu Sharma, Rudi Nasaruddin, Jon Lijauco, Parag Joshi, Alvin Choo Photo credits: Various Unit Sites, Marketing Department Concept/Design: Marketing Communications Department Copyright © 2011

QHSE and Health Safety Tips (When to Wash Your Hands)

SPT Recognition

Connexions : Sodexo Singapore eNewsletter * Special Edition April 2011

Sodexo Singapore is by Chantal Abikhalil In recent years, companies and organisations are more concerned on Workplace Safety and Health (WSH) and their commitment to uplift safety and give proper standards to follow. This is essential for our employees including our customers and other stakeholders. Sodexo Singapore achieved its bizSAFE Level 3 certification last January 2011. Sodexo is committed to achieve the highest safety standard by targeting bizSAFE Level 5 or bizSAFE Star. In addition we are also aiming to get the international safety system - OHSAS 18001 by Mid of 2011. bizSAFE is a five-step program assisting companies build their WSH capabilities in order to achieve quantum improvements in safety and health standards at the workplace. To achieve bizSAFE Level 3, Sodexo was guided through a journey, starting from top management demonstrating their commitment towards WSH, to acquiring risk management capabilities and implementing a WSH Management System. A series of trainings were conducted to all Sodexo employees raising awareness on risks and safety. A risk assessment was developed, adapted for all the sites and audited by a WSH certified auditor. Thereafter, bizSAFE Level 3 certificate was granted successfully after passing the audit. Continuation, page 10

and aiming for the Stars Building a Safe and Healthy Workplace for Our Business and Employees

The new Global Sodexo Uniform Collection coming soon in Singapore To be worn on all 34,000 sites, every country and every segment for every Sodexo service, our uniforms will be a primary vehicle for conveying our image to our customers. Raising our brand a notch higher and support our professional image with a strong brand image and corporate identity.

As a global service provider, with over 380,000 employees

our brand is in contact with over 50 million consumers on a daily basis. Our colleagues are our brand and are our strongest ambassadors. Having these recognisable uniforms are assets to support our brand image and awareness. This collection will bring recognition to our employees for the services they deliver and boost their enthusiasm in every site we operate.

Connexions : Sodexo Singapore eNewsletter * Special Edition April 2011

Who has the MIDAS touch? Be…in UK has the MIDAS touch Last Thursday 24th March 2011 in UK be… by Sodexo won the award for Workplace Catering Solution at the 2011 Menu Innovation and Development Awards (MIDAS) for the be original 2011 offer. Sodexo’s innovative, global foodservice offer, ‘be…’ impressed the judges because the food “looked very good, colourful, fresh and plentiful with lots of healthy options and something for everyone.”

Step 2 Search for ‘ Sodexo Singapore’

It is the second year in a row Sodexo has received the MIDAS award in the Workplace Catering Solution category last year its ‘Origo’ premium foodservice concept won. The awards, organised by the Menu Innovation Network, recognise the outstanding creative talents of menu development within the foodservice industry. A team of judges, with considerable experience of multi-unit menu operations, visited various sites to see menus in action before selecting the overall winner in each category of the awards.

Step 3 One you found Sodexo Singapore, click on ‘Become a Fan’

Well done! You are a fan now! Now you have access to the latest information happening in Sodexo Singapore!

The 3 judges visited GSK Brentford UK to see the Service Offer in action:  To view the be original 2011 proposition in action  To see the connection with the Marketing/Communication and on-site merchandising

 Tasted all the food  Explored the cooking principles e.g. fresh ingredients, seasonality, sustainability, be assured, batch cooking, health and well being.  How the food offer was developed e.g. be popular, be quick to meet the different customer needs.  Spoke to Managers, Chefs and Staff and what training had been received. Continuation, page 06

Connexions : Sodexo Singapore eNewsletter * Special Edition April 2011

Servathon Servathon 2011 Update: Volunteer Activity and Handover

2011

Sodexo Singapore will be having its annual STOP Hunger Servathon on April 16, 2011 at Bottle Tree in Yishun, Singapore. We will have activities for Club Rainbow children, Nutrition Talks for Parents and a buffet lunch. Sodexo will be giving away goods Donations for Club Rainbow recipients and a cash donation from money raised through a Be…MIDAS Winner… fundraising activity called Reward Yourself Continued from page 4 ‘Loyalty program with a heart’. Sodexo’s ‘be…’ offer was first launched in the UK and has since been developed throughout Europe, Asia and America.

To know more of our activities, we are delighted to share these through Sodexo sharepoint or simply send us an email.

It is now in more than 220 sites in 18 countries including be…INSEAD in Singapore.

To those who volunteer who gave their time we thank you and the kids from Club Rainbow appreciate very much your generous contributions.

It is customised to every site - no two client accounts are the same. It focuses on delivering the best in world dishes using seasonal, sustainable and ethical produce wherever possible and inspiring and aiding well-being. Stephen Holder, Marketing Director, Sodexo UK & Ireland, said: “We are delighted to have won this award for the second year. It is testimony to the innovation behind the offers we have developed to meet the needs and expectations of clients and consumers in these challenging economic times.”

See you all on Saturday, April 16 2011 on Servathon 2011.

Go Beyond Earth Hour last March 2011

EARTH HOUR is another way that Sodexo is engaging with our stakeholders to work towards the commitment that we will reduce our carbon footprint in all the countries in which we operate and at our client sites

Sodexo Singapore goes beyond Earth Hour by helping out the people of Japan during this challenging and sad time in their country.

be...in UK have the MIDAS touch Photo from Left: Mr. Stephen Holder of Sodexo for be…, with Margaret Bailey of Nestle Professional Photo Acknowledgement: http://www.midasawards.co.uk/

In response to give aid Sodexo Singapore through our HR Department sent an email to our team appealing for donations to help and save many lives especially on the stricken areas to rebuild. Continuation, page 7

Connexions : Sodexo Singapore eNewsletter * Special Edition April 2011

No need for concern they are just having fun Just the right balance of work and play

Photo Artwork Acknowledgement : Courtesy from Kevin Wright, Indra and the Crew of West Pegasus – Seadrill Remote Site Team

Beyond Earth Hour… Continued from page 6 ‘Japan Quake and Tsunami Relief‘ Donation has ended last 28 March 2011.

HR consolidated all cash / cheques and collected which totalled $3,207 SGD from Sodexo Singapore, Sodexo Asia Pacific employees, Sodexo Facilities Management Services and Sodexo Singapore employees. This money was forwarded to Mercy Relief Limited. These cash donations will go a long way in helping disaster relief efforts to help those affected by the earthquake and tsunami in Japan. Should you need further clarifications, please do not hesitate to contact our HR team. Thank you to all who gave their generous donations.

Connexions : Sodexo Singapore eNewsletter * Special Edition April 2011

Something New and Innovative

Something New @ United World College.

Caption: Getting ready for toolbox talk

Our Team on-site conducted their regular toolbox talk but it is no ordinary toolbox talk at Sodexo-United World College (UWC) last 10th March 2011. Aman one of our Unit Managers noticed during their previous toolbox talks that some of the staff are not attentive and aware on the discussion. He learned that some of the staff do not understand English. Hence, they devised a solution to organise every toolbox talk with a translation in their local language. Volunteers were asked to come forward and our UWC team appreciates Mdm Lee Kia Jear for her efforts of making the tool box talk a real tool to communicate the right topics by translating in their local language. Now every toolbox talk use this translation method which is showing results in terms of better understandings and it was followed up by learning various Sodexo Policies & Procedures. Besides their regular toolbox talk they organised an activity called ‘A Move Towards Better Team Building’ .Sodexo-UWC team comprises different nationalities from Singapore, China, Malaysia, Philippines & India in order to keep them motivated and learn about Sodexo’s goals the organiser gave different names for all the participants by making Sodexo their surname. Since then they are practicing on daily basis by addressing each their name and Sodexo as their own.

Continuation, page 9

Caption: Aman Chauhan (Unit Manager) and Lee Kia Jear assisting by translating in local language

Caption: Aman Chauhan, Unit Manager starting off their team building activity

Caption: All Smiles during their team building activity ‘A MOVE TOWARDS TEAM BUILDING AND UNITY IN DIVERSITY’

Connexions : Sodexo Singapore eNewsletter * Special Edition April 2011

Something New… Continued from page 8 The result are a fun activity at the same time remembering Sodexo values i.e “We Are Sodexo & We Are One Team” everyone is now are dedicated in the company’s goal by bringing out their best for our clients and customers. The toolbox talk has really become a great tool to communicate with the staff and this gives us very positive results in terms of team motivation and team building.

Caption: Taken during their team building activity

Something New and Innovative Something Innovative @ West Pegasus – Seadrill. Our Team on-site made an ingenious tool to show that they are strict on safety but in a creative way. It is an OBS card drop box. OBS card is a safety and environmental tool which every crew will observe and report safety issues by placing his/her observation in the card. Our team made this creative drop boxes rather than a regular box . It is something fresh and innovative from an old hard hat and slabs of wood.

= slabs of wood

hard hat 9

Connexions : Sodexo Singapore eNewsletter * Special Edition April 2011

Singapore received bizSAFE 3… Continued from page 3

INSEAD Healthy Week Food Promotion

Sodexo Singapore believes that safety systems will positively improve the efficiency of internal operations and consequently reduce accidents, danger and downtime. Employee safety and the quality of the working environment are actively improved because objectives and responsibilities are made clearer and all employees are prepared to effectively deal with any future hazards. All these safety standards ensure compliance with current legal requirements, reducing the risk of penalties or possible litigation.

Last March 2011, we finished our Healthy Week Food Promotion at INSEAD. The objective is to serve healthier meals in our food business. Sodexo Singapore joined the ‘Healthier food commitment program’ a program initiated by the Health Promotion Board.

Sodexo Singapore is committed to worker safety. We are making sure that every worker is working in safe conditions. A safe and healthy business is also a productive and profitable business. Different companies from different industries like Sodexo Singapore believe that investing in WSH makes good business sense. It increases productivity, enhances corporate image and gives a positive statement about the values of the company. Safety is everyone’s business, as company leaders are responsible for setting the direction on how safe practices should be implemented, practiced, documented and improved on a continuing basis. Everyone is a part of the responsibility to ensure workplace safety and health.

Our Healthy Week Promotion is one way we honour this commitment and at the same time fulfill our Better Tomorrow Plan commitment on Nutrition, Health and Wellness. After the activity we tallied all the calories and in just one week we manage to save 66,256 calories from the various meals we reformulated into a healthier version. We made their regular meal healthier by changing its method of cooking and ingredients. From this day on we will be keeping a scorecard on all the Healthy Week Food Promotions and count the calories we saved. Besides having a healthier meal selected customers won lucky prizes. We would like to congratulate the winners at INSEAD and the customers who supported the program. Our next Healthy Week will be in Schlumberger and Coca-Cola. To know more simply ask our Unit Managers for details.

Connexions : Sodexo Singapore eNewsletter * Special Edition April 2011

Singapore Annual Promotions This April, our food festival is ‘Green and Healthy’. Our recipes are western style cuisine with a healthy twist. We have 12 new Food Festivals including our classic food offers - Japanese, Korean and Indian cuisines that would definitely wow your palette. Here are our 12 Food Festivals for 2011; January February March April May June July August September October November December

– – – – – – – – – – – –

Thai Flavours Lunar New Year Savour Taiwan Green and Healthy* Italian Favourites Classic Nonya Texas Wrangler National Day Hari Raya (All time Favourites) Deepavali (All time Favourites) Deutsch (German) Food Festival Christmas (All time Favourites)

To know more about our Food Festivals Ask our Unit Managers on-site.

Note: Images are for Illustrative Purposes Only

Newsletter Archives Our previous e-Newsletters will be housed in one page with links. It’s not just our usual e-Newsletter we are making it better for you to read and even save as memorabilia. Wait for our announcement.

Connexions : Sodexo Singapore eNewsletter * Special Edition April 2011

Subscribe to our YouTube Channel

Simply go to YouTube and search ‘Sodexo Singapore’ or click this and you are in the channel.

All About Food Avocado and Cherry Tomato Salsa Wanton Cases

Want more recipes send us a message or look for our Unit Managers 12

Connexions : Sodexo Singapore eNewsletter * Special Edition April 2011

Safety Tip of the Month When to Wash Your Hands Inside our QHSE kit are a number of Food Safety Posters and our featured Safety Poster for this issue is ‘KEEP HANDS CLEAN WHEN TO WASH YOUR HANDS’ Go to page 14 for details.

Sodexo Singapore received recognition from the Singapore Parallel Train (SPT) FWP ExxonMobil Project. In appreciation for our contribution to 2,000,000 safe work hours without Lost Time Incident last March 2011.

Connexions : Sodexo Singapore eNewsletter * Special Edition April 2011