Industry News Siemens Named a “Leader” in Industrial Internet-ofThings Software Platforms Q3 2021 Report Siemens Digital Industries Software announced today that it has been named a “leader” in The Forrester Wave™: Industrial Internet-of-Things Software Platforms, Q3 2021 report. The report researches, analyzes and scores eight vendors against written and quantitative multi-dimensional criteria for Industrial IoT platforms, measuring current offering, strategy, and market presence. Forrester named Siemens as a “Leader”. According to the report, “MindSphere offers a comprehensive array of capabilities to simplify routine monitoring, management, and interaction with connected devices, even at scale. MindSphere is delivered, as a service, from Amazon Web Services (AWS), Azure, and (in China) Alibaba and can also be installed in other environments. Developer support and training are comprehensive and localized, and the vendor offers them in 13 languages.” Siemens received the highest possible scores in the support for digital industrial platform, execution roadmap and average deal size criteria and the highest score in the market presence category.
Tormach Outlines Its Machine Tool Right To Repair Policy
service their own equipment, but that we encourage and support this, at no cost to the user beyond replacement parts.” One example of Tormach’s customer repair policy is, if a Tormach CNC machine requires a spindle replacement, users can buy the spindle directly from the website and replace it themselves, with technical support and documentation readily available from Tormach at no cost. Other machine tool companies not only charge for the part, but also require it be installed by a factory-authorized service person. This service fee typically costs thousands of dollars and in some cases, takes multiple weeks of downtime to schedule the service call. With the ability to repair one’s own machine, users not only save on cost, but can gain flexibility and autonomy in the process.
Mazak’s New MPower On-Demand Learning System Makes Training More Accessible to Manufacturers As one of the key components within Mazak’s MPower customer support program, the company’s new online MPower On-Demand Learning (MODL) system further enhances training and makes essential courses easily accessible to today’s busy shops. Customers value the ability to improve productivity with in-depth knowledge of all aspects of their Mazak machine tools, but not all shop personnel can travel to in-person classes, and many shops are unable to afford the disruption of production shifts while operators attend off-site training sessions. MPower On-Demand Learning offers online instruction and virtual experiences that provide all the engagement of in-person instruction with the same standards of results. It also enables Mazak to customize its course offerings, and subject matter, to meet customer requests and adapt classes to suit learning levels. This ensures that shops always have access to exactly the right classes that will empower their teams to learn more and do more.
Global Shop Solutions Names John Davis Chief Technology Officer A recently released video on YouTube from Tormach, Inc. has generated a lot of industry buzz concerning the hot topic of ‘Right to Repair’. Tormach’s CEO, Daniel Rogge, talks about the company’s long-time philosophy of allowing customers to service their own Tormach machinery and equipment. “Clearly this video has touched a nerve not only in the machine tool industry, but in the overall right to repair movement,” said Rogge. “We thought it was important to communicate that it is, and has always been, Tormach’s policy to not only allow owners to
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8 IMD DECEMBER 2021
Davis joined Global Shop Solutions in 2004, and over the past 17 years has served the company in many different capacities including analyst, programmer, and management. Most recently he led the R&D Infrastructure Team, and his excellent programming, networking, and all-around technical knowledge has played a critical role in shaping the company’s ERP software product. “John has been instrumental in leading Global Shop Solutions technical strategy so our customers can take advantage of the benefits IoT brings to the manufacturing industry,” says Erika Klein, VP of R&D. “As CTO he will define the standards for the technical excellence we hold ourselves to.” An experienced systems analyst in the computer software industry, Davis combines strong Visual Basic, Object Oriented Design, SQL, Perl, and C++ skills with a background in Computer Resource and Instructional Planning. He received his degree in Interdisciplinary
