Amanda Johns Vaden | Press Kit 2014

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AMANDA J HNS VADEN IMPROVED SYSTEMS . INCREASED RESULTS

Free videos, tips and insights at amandajohnsvaden.com . ajohns@southwesternconsulting.com


AMANDA J

HNS VADEN

EXCEEDING EXPECTATIONS

SPEAKER BIO A refreshing uniqueness about Amanda is that she is not one of those speakers who was very successful and then starting speaking to others about her success. Amanda is an active practitioner, present tense, in the fields of selling, running a business, leading people and facing all the same challenges as the audiences she speaks to. Her relevant content and fresh perspective on what it takes to be original, memorable and successful in today’s world is based on her trial-and-error approach that is ever changing, never boring and always up-to-date with what is happening in the world around us. Amanda is a Founding Partner at Southwestern Consulting™, an international, multi-million dollar sales consulting organization, which focuses on creating systems to increase performance. Her involvement in Southwestern Consulting™ started in 2006 where she traveled the country working with more than a thousand U.S.-based sales offices training them on best practices in sales and business. Amanda is also the Founder of Southwestern Speakers, a full-service business within Southwestern Consulting™, that focuses on developing business improvement products, online content and training programs for today’s leading companies including Wells Fargo, Mass Mutual, AFLAC and DIRECTV. This constant involvement in a variety of industries, generations and overall business experience uncovered one of the biggest challenges businesses and people face today. •How do you stick out when there is more competition than ever before? •How do you get people to remember you when there are10 others just like you next in line? •How do you learn to anticipate and exceed expectations? Amanda is also a million dollar producer, Senior Consultant, Executive Coach and Keynote Speaker with Southwestern Consulting™. She speaks throughout the country to thousands of sales professionals every year in coordination with her upcoming books Unspoken: Redefining Expectations Between Men and Women in the World of Work and And Then Some: The Art of Exceeding Expectations. She is a featured speaker for the Better Business Bureau, Business Journal and Chambers of Commerce all across the country.

It’s not what you say or even what you do. People simply remember how you make them feel.

-Amanda Johns Vaden

Free videos, tips and insights at amandajohnsvaden.com ajohns@southwesternconsulting.com


AMANDA J HNS VADEN EXCEEDING EXPECTATIONS

WHAT DO HER

CLIENTS SAY “Amanda is the BEST! She has helped me push my business to a new level, and has done it in the most pleasant manner. Amanda is smart, creative, persistent, timely and very friendly as she pushes you out of your comfort zone and into a new, higher level of performance. I highly recommend her to everyone. Call me if you need more information.� - Scott Leggett, Real Estate "Amanda is an outstanding go-getter! She has aquired many talents over the years which makes her an absolute joy to not only work with, but to be around. You can't help but be drawn in by her knowledge of sales and her personality." - Marc Matthews, Sr Loan Officer, Coldwell Banker Home Loans "Amanda exceeded my expectations - she is the definition of professional. Her research was thorough, she learned the essentials of our business. Her recommendations were realistic and executable. Finally Amanda's presentation is dynamic, engaging and motivating!" - Jessica Cairncross, VP of Sales, Roset USA Amanda gave one of the very best presentations I have ever heard. Her talk about Selling to the Sexes was a real eye-opener...I just wish I'd heard Amanda a long time ago. Her information about communication is not just for sales professionals, but for everybody. I definitely recommend her as a speaker at any organization's meeting. - Jane Swain, Credit Manager, S&S Industries "Amanda is a skilled communicator, speaker and sales professional. I had the opportunity to experience Amanda's work first hand and was able to appreciate the finesse and elegance with which she approached a team of sales professionals. She was persistent without pursuing; she established a value proposition that was compelling and delivered a strong flawless and friendly message that was effective and enlightening. Amanda established a standard of performance in front of my colleagues that became an example to follow. I am a fan" - Paul De La Garza, Principal, High Performance Solutions - Fort Collins, Colorado "In the world of sales there is a lot of fluff. Amanda is refreshing - the rare find that lives up to the promise. She is sharp, knowledgeable, and a consumate professional. Give her an opportunity to help you and your team and you will not be disappointed." - Gene Gustafson, Branch Manager, imortgage "Amanda is very intelligent and passionate about her career. She without a doubt has helped my company think outside the box and helped develop us to approach what we were currently doing in a much more efficient manner. She has helped me and my colleagues understand concepts that we had never thought of before and I'm excited to apply what she has taught me. I was very appreciative of her time and knowledge." - Jerid Ferranti, Sales Manager, American Income Life

Free videos, tips and insights at amandajohnsvaden.com ajohns@southwesternconsulting.com


AMANDA J HNS VADEN EXCEEDING EXPECTATIONS

“Amanda is an energetic speaker that keeps your attention throughout her presentation. The information she provided was educational and informative. The great thing about what she talks about is it can be used in your personal as well as your professional life. I would recommend her for any speaking engagement because it applied to everyone!� - Lissa Groom, Escrow Officer, The Stewart Title Company "I always look forward to my conversations with Amanda. She is full of energy, great ideas, and very supportive. She is a huge motivating force for both my personal and professional lives." - Tony Garibaldi, Financial Services Professional, New York Life Insurance Company "Amanda is a powerful and brilliant speaker on sales and management issues. She is also a great sales coach, recruiter and trainer. She is enthusiastic, intelligent and an inspiration to all of us who have the privilege of knowing her." - Steve Savage, President, Savage International "Amanda is very insightful and she presents in a very engaging manner. She is dynamic and creates great connections with her audience." - Hayes McGahey, Commercial Regional Manager, Planters Bank "I have just completed a seminar Amanda ran for LigneRoset furniture dealers and it was amazing. If you want to rev up your sales team, call Amanda! NOW!" - Laurie Messman, Partner, Ligne Roset "Amanda is an expert in her field. She is an effective problem solver with clear solutions for businesses looking to increase their presence in a constantly changing marketplace." - Francisco Zarathustra, Agent, American Income Life "Amanda is very personable and is always upbeat. She provides creative solutions that are simple, highly effective and efficient. Her high energy and enthusiasm lead you to realize that you can conquer any challenge with ease." - Lisa Meireis, VP, Guaranty Bank & Trust "Amanda has a great capacity to drill down and get to the point of the discussion. She is extremely well organized and, although she can be demanding, she is very open minded and a great listener." - Rodney Gustafson, CCIM, Principal, Case Commercial Real Estate "I recently had the pleasure of hearing Amanda speak at our National Sales Conference. Amanda was able to command attention in the room and build relationships with all of the sales reps she encountered. She is a caring yet demanding, she is focused and open minded, she listens and offers great insight into the mind of the 'buyer.' I would recommend her for any - Jill Berberoglu, Excellence Facilitator, Maritz Free videos, tips and insights at amandajohnsvaden.com ajohns@southwesternconsulting.com


AMANDA J HNS VADEN EXCEEDING EXPECTATIONS

CLIENT LIST

Free videos, tips and insights at amandajohnsvaden.com ajohns@southwesternconsulting.com


AMANDA J HNS VADEN IMPROVED SYSTEMS . INCREASED RESULTS

PROGRAM DESCRIPTION

Consulting Services At Southwestern Consulting™, we investigate and understand your business issues surrounding sales performance. We help to create and deliver customized training resulting in increased sales performance and sustainable revenue. I will partner with you to support lasting change by ensuring that high performance sales skills and tools that are introduced become habit. Through ongoing accountability Southwestern Consulting™ offers, we will work to improve our clients performance by creating internal systems that work for them. AMANDA J HNS VADEN EXCEEDING EXPECTATIONS

"It’s not what you say or even what you do that people remember. It’s how you make them feel that leaves a lasting impression long after you are gone."

Free videos, tips and insights at amandajohnsvaden.com ajohns@southwesternconsulting.com

AMANDA J HNS VADEN EXCEEDING EXPECTATIONS

REDEFINING EXPECTATIONS BETWEEN

MEN AND WOMEN IN THE WORLD OF WORK

Free videos, tips and insights at amandajohnsvaden.com ajohns@southwesternconsulting.com

Exceeding Expectations & Then Some Throughout this course, you will learn the various generational outlets of building relationships, creating loyalty and locking out competition. You will learn techniques for implementing consistent systems of follow up and follow through scheduling, social media, text, personalized service, automated systems and overall the art of exceeding expectations in every way possible. In this interactive session, we will uncover the “how to” behind being the best at what you do and making sure your clients know it, feel it and share it with others!

Gender Communication Unspoken This is a communication course on how to work with and manage the opposite gender. A course in verbal and non- verbal communication and the overall effects of how men and women think, act and re-act, in different business team and personal situations. This course is meant to help increase effective communication between men and women to increase overall productivity and efficiencies in the everyday work environment.

Selling with Social Media Next Generation Marketing How to use LinkedIn, Pinterest and Facebook as a means of personal branding to find prospects, grow your referrals, keep in touch with clients and grow your current book of business.

Free videos, tips and insights at amandajohnsvaden.com ajohns@southwesternconsulting.com


AMANDA J HNS VADEN EXCEEDING EXPECTATIONS

REDEFINING EXPECTATIONS BETWEEN

MEN AND WOMEN

IN THE WORLD OF WORK

Free videos, tips and insights at amandajohnsvaden.com ajohns@southwesternconsulting.com


AMANDA J HNS VADEN EXCEEDING EXPECTATIONS After performing hundreds of sales interviews in dozens of industries over the course of four years, Amanda Johns Vaden has finally cracked the codes of communicating with the opposite gender. Over the last four years, she has been traveling across the country coaching, training and consulting with sales organizations in order to provide an increase in sales activity, production and overall efficiency. It was during this process that she began to notice the gap in effective communication between men and women in all facets of business and life! Through careful research and meticulous study ,Amanda identified and categorized gender similarities in verbal and non-verbal communication, the underlying meaning behind our words, the nuances of dress and appearance and the overall structure of how men and women act, react, buy and sell just a little bit differently. Her often humorous recap brings piercing clarity and empowering insights into understanding and relating to the subtle differences between how men and women think in today's business environment. Amanda Johns Vaden holds degrees in Advertising and Business from the University of Tennessee where she focused on creating direct selling techniques between genders. Amanda continued to work in Advertising until joining Southwestern Consulting™ which is an international, multi-million dollar sales training organization that works with companies such as Wells Fargo, Keller Williams and AFLAC. Today, Amanda Johns Vaden is a Founding Partner at Southwestern Consulting™ who speaks to thousands of sales professionals all over the U.S. and she is the author of the upcoming book Unspoken: Redefining Expectations Between Men & Women in the World of Work.

To learn more about the Unspoken keynote or training program, please contact us today!

Free videos, tips and insights at amandajohnsvaden.com ajohns@southwesternconsulting.com


AMANDA J HNS VADEN EXCEEDING EXPECTATIONS

"It’s not what you say or even what you do that people remember. It’s how you make them feel that leaves a lasting impression long after you are gone."

Free videos, tips and insights at amandajohnsvaden.com ajohns@southwesternconsulting.com


AMANDA J HNS VADEN EXCEEDING EXPECTATIONS It’s not what you say or even what you do that people remember. It’s how you make them feel that leaves a lasting impression long after you are gone. Creating intense loyalty is about giving people something they don't expect and doing it in a way that is unique to them. In other words, it’s not about what you like, what you think is cool or what is convenient for you to do. It’s about what will catch THEIR attention, what will make them stop to look and ultimately what will make them want to work with you and only you. If you want people to remember you long after you are gone, then you have to make it all about them and never about you. It’s about under-promising and over-delivering on every attempt to communicate and on every commitment made. With a changing marketplace, the way we communicate, stay in touch and do business has evolved to meet the needs of today's people and their ever-changing expectations. As their standards change so does our business. Note, I said their standards; not ours. Once we learn how to target and tailor general expectations and then individual expectations, you will begin to see a rise in the level of client interaction, thus increasing your customer trust level which can then lead to a higher level of customer loyalty and an increase in client retention. You don't need satisfied clients; you need loyal clients. Satisfied clients leave when they find more satisfaction elsewhere. Loyal clients stay even when times get tough because they have experienced something before that they want to experience again. How do you do that in your business? Today, for the first time in U.S. history, we have four complete generations working alongside each other in the U.S. workforce. That means you have a 100% likelihood of working with, managing, selling to or buying from someone who has a completely different set of expectations than you. This equates to a tremendous amount of growth potential in the sharing of what skills, knowledge, expertise and expectations are required to be competent, memorable and successful in today’s work environment. We need to learn the ability to know how to anticipate, expect and over deliver in the commitments we make at work, to each other and in every day communication. Throughout this course, you will learn the various generational outlets of building relationships, creating loyalty and locking out competition. You will learn techniques for implementing consistent systems of follow up and follow through scheduling, social media, text, personalized service, automated systems and, overall, the art of exceeding expectations in every way possible. In this interactive session, we will uncover the “how to” behind being the best at what you and making sure your clients know it, feel it and share it with others!

To learn more about Amanda's program on And Then Some … The Art of Exceeding Expectations, please contact us via email for additional information. Free videos, tips and insights at amandajohnsvaden.com ajohns@southwesternconsulting.com


AMANDA J HNS VADEN EXCEEDING EXPECTATIONS

NEXT GENERATION MARKETING Selling with Social Media

Free videos, tips and insights at amandajohnsvaden.com ajohns@southwesternconsulting.com


AMANDA J HNS VADEN EXCEEDING EXPECTATIONS

WILL YOU BE LEFT BEHIND IN THE NEXT GENERATION OF PROFESSIONALS?

NEXT

GENERATION MARKETING

Selling with Social Media One billion people are on Facebook; 200 million users are on LinkedIn; Tweeters are growing at an exponential rate. Social media is not a fad, but an inevitable medium of future business communication. Yet some people are full of star-gazed cyber-myths of becoming overnight millionaires or making their brand an instant internet phenomenon. Some have the improper expectation that it's the next “overnight key” to success. It's important to understand the reality of what social media will and won't do and, most importantly, how to use social media effectively in your business. Social media expert Amanda Johns Vaden shares the discipline of managing these new tools to get real results for your business. After hearing Amanda's entertaining and educational program, your audience will: · Understand blogs, Facebook, LinkedIn and Twitter and how to use them for business. · Know how to grow their personal network to generate warm business leads. · Be able to use social media for free marketing, brand building and effective follow-up. · Create a 30 minute to-do list for how to maximize their daily social media use. · Use social media to build a recruiting system where they can identify and locate key candidates, create automatic recruiting searches that work for them and learn where to find the best potential hires for their business.

This program can be tailored for audiences seeking Referrals Systems, Lead Generation, Recruiting or Reputation Management. Contact us to learn more about how we can tailor this program to meet the needs of your specific audience. To Learn More or to Book Amanda, Contact Us. Free videos, tips and insights at amandajohnsvaden.com ajohns@southwesternconsulting.com

Amanda Johns Vaden is a Senior Consultant, professional speaker and sales trainer with Southwestern Consulting™. She is the author of the upcoming book Unspoken, in which she lays out a detailed plan of how to use social media and follow up to set more appointments, decrease potential cancellations, get more sales, find the right people to add to your organization and how to maintain your current business relationships. With so many people wondering if social media is the next “overnight key” to success, Amanda has gotten intimately involved with what social media can and can't do. In the past 4 years, Amanda has accumulated 25,000 subscribers through her various social media sites. In this program, she will expose the truths about social media while cutting thousands of hours off your learning curve. She will share tried-and-true techniques for taking advantage of this new exciting phenomenon. You can expect an entertaining delivery style with hands-on application and a pragmatic, systemized approach for determining what to use, how to use it and when to use Social Media for today's business.


AMANDA J HNS VADEN EXCEEDING EXPECTATIONS

BUSINESS

consulting Look at the Root. Not the Fruit

Free videos, tips and insights at amandajohnsvaden.com ajohns@southwesternconsulting.com


AMANDA J HNS VADEN EXCEEDING EXPECTATIONS

Look at the Root, Not the Fruit So many times when things go wrong we look at the end result and say "what happened here?" We look at the lack of results. We look at our frontline team. We look at our management team and we try to fix, improve or replace our "fruit."

We try to make our people better so our results will get better. We add in training, replace management and hire new people to try and create a different end result. We all want to see better results. In most circumstances, the real challenge does not lie within our people or quotas. It actually starts with the systems (or lack thereof ).

"Look at the Root, Not the Fruit" is about improving your foundation and creating long-lasting systems that create a track for success. If we make the "root" strong, it will naturally bear stronger "fruit."

We help you improve your systems to improve your results. "Amanda, the team wanted me to thank you again for your expert sales training and professionalism. It is the single best investment we have made in our sales team in 10 years!!" - Linda Devine, Krex, National Sales Manager

To learn more about our consulting services, please contact us via email to set up an executive brief. Free videos, tips and insights at amandajohnsvaden.com ajohns@southwesternconsulting.com


AMANDA J HNS VADEN EXCEEDING EXPECTATIONS

FEE SCHEDULE Speeches and Seminars Keynote Presentations (60-90 minutes) ------------------------------------------------------------ $5,000 Half-day training workshop -------------------------------------------------------------------------------- $7,500 Full-day training workshop --------------------------------------------------------------------------------- $10,000

Additional expenses 路 One round-trip airfare ticket 路 Hotel accommodations for 1 night..... 路 Meals and Ground Transportation *Please note: Speaking fee must be paid in full no later than 24 hours before speaking engagement*

Sales Training / Business Consulting Personal Business Coaching ------------------------------------------------------------------- $1,000/month Custom training programs or consulting services: Please contact for custom pricing. Free videos, tips and insights at amandajohnsvaden.com ajohns@southwesternconsulting.com


AMANDA J HNS VADEN IMPROVED SYSTEMS . INCREASED RESULTS

Free videos, tips and insights at amandajohnsvaden.com . ajohns@southwesternconsulting.com


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