Bombardier Experience Magazine 30 by Spafax

EXPERIENCE Bombardier Business Aircraft Magazine Issue 30 2018

Dining in the Sky

On Board the Global 7500 Jet The Art of the Handbag Customer Response in Action Roman Holiday Kenyaâ&#x20AC;&#x2122;s Wild Side Amman Uncovered

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TRAVEL

44 Roman Holiday Private palazzos, hidden rooms, after-hours tours: Imago Artis shows visitors the secret side of Italy. by Ellen Himelfarb WINGSPAN

50 Something in the Air Bombardier’s Customer Response Team is on call, and adapting with the times. by Christopher Korchin

COVER STORY

Dining in the Sky The Global 7500 aircraft kitchen elevates the art of the in-flight meal. by Michael Johnson and Eve Thomas

PROFILES

The Sporting Life Businessman, pilot and former Olympian Hernán Briones Goich uses his Challenger 350 jet for work and pleasure. by Dominique Jarry-Shore

30 Call of the Wild At Fairmont Mount Kenya Safari Club, a luxury lodge reveals its legacy of celebrity-powered conservation. by Katie Nanton

Driving Force For luxury car dealer Gad Bitton, owning a Learjet 75 allows him to balance business, family and philanthropy. by Kelly Stock

CRAFTSMANSHIP

he Art of the Handbag T A visit to Belgium’s Maison Delvaux is a lesson in the origins of the purse and in slow fashion. by Dominique Cristall

EXPERIENCE

IN EVERY ISSUE

Insight

10 Contributors 11

Must Have

Bombardier Worldwide

Smooth Rides

Bombardier Sales Team

56 News

IMPACT

Insight

ife demands – and offers – a lot. It can be challenging to stay grounded when so much of our time is spent on the grid and in the air. And yet, isn’t the real secret, and luxury, that home is wherever we are most at ease? A notion that can be folded and packed as effortlessly as a briefcase. Nothing quite conjures the comfort of home like a good meal. As a true residence in the sky, the Global 7500 aircraft features a kitchen inspired by the luxury and warmth of the finest homes – and yes, restaurants – in the world, elevating fine dining to 51,000 feet, a top speed

This 30th issue of Experience magazine is a celebration of being at home in the world. of Mach 0.925, and an outstanding range of 7,700 nautical miles. This issue of Experience magazine takes a look inside this flying gourmet kitchen, which was developed in consultation with discerning cabin crews from among the industry’s top operators. Designed to deliver the world’s most varied meal selections with unprecedented storage space, preparation area and cooking amenities, the Global 7500 jet’s kitchen is unlike any other, a testament to the aircraft’s offering as a true extension of home – or home itself. We are also honored to feature two of our remarkable customers in this issue, both of whom fly Bombardier business aircraft to live their fullest, most productive lives. Hernán Briones Goich, head and principal owner of Chilean conglomerate Invesa, as well as a pilot and former Olympic skier, relies on and enjoys his Challenger 350 business jet for work and pleasure. Holand Automotive Group is a leader in luxury auto leasing, with operations spanning Canada and the United States, and president Gad Bitton stays connected with his Learjet 75 aircraft. As your peace of mind is ours, we head to our home bases in Montreal and Wichita to visit our Mobile Response Team’s Customer Response and Maintenance Control Centers. They are the first responders for

Bombardier business jets around the world, ensuring Bombardier support is close by, no matter where you fly. Our issue continues to circuit the globe, from a wildlife preservation program at Fairmont Mount Kenya Safari Club, to Amman, Jordan’s special blend of ancient and modern, to an intimate tour of Italy’s most exclusive treasures, and finally a handbag history lesson at Brussels’ Maison Delvaux. This 30th issue of Experience magazine is a celebration of being at home in the world. Because home is wherever you are, and with a Bombardier business aircraft, that means anywhere, everywhere and aboard.

Peter Likoray

Senior Vice President, Worldwide Sales and Marketing, Bombardier Business Aircraft

Visit Experience magazine online at businessaircraft.bombardier.com/en/experience or at issuu.com • Bombardier, Learjet, Learjet 40 XR, Learjet 45 XR, Learjet 60 XR, Learjet 70, Learjet 75, Challenger, Challenger 300,

Director, Communications & Public Affairs Mark Masluch Manager, Coummunications & Public Relations Anna Cristofaro Advisor, Communications, Sustainability & Community Affairs Dominique Cristall

Challenger 350, Challenger 605, Challenger 650, Challenger 850, Global, Global 5000, Global Express XRS, Global 5500, Global 6000, Global 6500, Global 7500, Global 8000 and Bombardier Vision are trademarks of Bombardier inc. or its subsidiaries. • All performance data are preliminary estimates and are based on certain operating conditions. • The Global 7500 and Global 8000 aircraft are in the development phase. All data and specifications are estimates, subject to changes in family strategy, branding, capacity and performance during the development, manufacture and certification process.

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EXPERIENCE

Contributors Katie Nanton

ISSUE 30 experiencemagazine@bookmarkcontent.com

CALL OF THE WILD, PAGE 30

Editorial Editor-in-Chief Elio Iannacci

Calling Kenya her “second home,” writer Katie Nanton was eager to report on the country’s conservation efforts. Her mother was born and raised in Kenya, and Nanton has been visiting family near Mombasa since she was five years old. In her daily life, the Vancouver native is managing editor at NUVO magazine, where she writes about everything from rare timepieces to boutique hotel openings. She just returned from the English countryside where she learned to play polo at the same club that taught Prince William and Prince Harry (who still drop by for a match).

Managing Editor Eve Thomas Senior Editor Renée Morrison Assistant Editor Kelly Stock Copy Editor Jonathan Furze Fact Checker Jeffrey Malecki Art Art Director Annick Désormeaux Senior Graphic Designer Marie-Eve Dubois Production Director of Project Delivery Alain Briard Senior Project Manager Jennifer Fagan

ROMAN HOLIDAY, PAGE 44

Born in Tivoli – a medieval town 45 minutes outside of Rome – photographer Angelo Pasquarelli is no stranger to his country’s living history. For this story, he explored the undiscovered parts of the capital, traversing from the art-filled Galleria Borghese to a secret passageway used by Pope Clement VII as he escaped the 1527 Sack of Rome. Pasquarelli’s favorite part of the assignment? “Discovering the true cuore [heart] of Italy.”

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EXPERIENCE

CEO, Bookmark Raymond Girard Vice-president, Content and Creative Strategy Ilana Weitzman EVP, Luxury and Lifestyle Group Kristin Izumi Senior Account Manager, Luxury and Lifestyle Group Elana Crotin

Advertising & Media Sales Vice-president, Media Laura Maurice laura.maurice@bookmarkcontent.com National Sales Director Tracy Miller tracy.miller@ bookmarkcontent.com Senior National Account Manager, Quebec & Eastern Canada Dominique Beauchamp dominique.beauchamp@ bookmarkcontent.com

Contributors Lucas Aykroyd, Donny Colantonio, Dominique Cristall, Ellen Himelfarb, Dominique Jarry-Shore, Anne-Laure Jean, Michael Johnson, Christopher Korchin, Dominique Lafond, Blake Mackay, Katie Moore, Katie Nanton, Dominic Nahr, Angelo Pasquarelli, Brett Schaenfield © Copyright 2018 by Bookmark Content and Communications, a Spafax Group Company. All rights reserved. Reproduction in whole or in part without permission of the publisher is prohibited. Experience magazine is published twice per year by Bookmark Content and Communications, a Spafax Group Company. Points of view expressed do not necessarily represent those of Bombardier Business Aircraft. The publisher reserves the right to accept or reject all advertising matter. The publisher assumes no responsibility for the return or safety of unsolicited art, photographs or manuscripts. Printed in Canada.

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PHOTO: BRYAN VAN WYK PHOTOGRAPHY (KATIE NANTON)

Angelo Pasquarelli

Must Have Goods • Design • Inspiration

DESIGN

Melody Maker

PHOTOS: XXXXXXXX

edelweisspianos.com

A self-playing piano might stir up visions of the Old West, but Cambridge, UK-based Edelweiss eschews tradition. Founded in 1975 by a physicist and piano tuner who wanted to apply scientific rigor to building and restoring the instruments, Edelweiss player pianos are fully customizable – meaning baby grands with mirrored veneers and Sygnet G50s carved in crystal – and now sold on Harrods’ third floor. The secret: A hidden digital music player pre-loaded with hundreds of songs, with accompaniments recorded by a classical pianist (and more tracks available from a dedicated store). The pianos are also playable on their own, should you want to give that invisible virtuoso a break. –BS

EXPERIENCE

MEDIA

Going Dutch phaidon.com

“We don’t need the fashion world to create. It distracts us.” A typically bold statement from half of the avant-garde design duo Viktor & Rolf, famous for runway shows that double as performance art and couture that’s been mounted at the Met, the Barbican and the Kyoto Costume Institute. The label’s 20 years are being commemorated this June by Phaidon in a publication overseen by award-winning Dutch graphic designer Irma Boom (who’s crafted books for Chanel and Ferrari). The tome contains as many subtle surprises as the clothing it enshrines, including sketches, commissioned photos and paper that gradually gets thicker with every uncovered collection. –ET

DESIGN

Slice of Life

Founders Viktor Horsting and Rolf Snoeren met while studying at the Arnhem Academy of Art and Design in 1988.

EXPERIENCE

When Alessi launched its “De Truffle” project in 2015, it prompted 15 top designers to spend two years reimagining the truffle slicer, an elite utensil dating back to the 1700s (and last interpreted by Alessi in 1991 care of Ettore Sottsass). The winner, Ben van Berkel of UN Studio, was announced in (where else?)

Alba, Italy, whose National Centre for Truffle Studies and White Truffle Fair partnered with Alessi to create the initiative. The winning piece is equally as smart as it is sculptural, with an 18-degree angle reducing pressure on the server’s wrist while shaving truffles – an unfortunate, albeit rare, ailment. –ET

PHOTOS: TEAM PETER STIGTER (VIKTOR & ROLF MODELS)

alessi.com

Must have Goods

TIMEPIECES

Watch This Space

These standout timepieces prove the world’s top luxury goods houses can hold their own in this specialized market. Fine Filigree hermes.com Launched in 1991 by artistic director Henri d’Origny, Hermès’ Cape Cod watches became instant icons for the luxury house. So when the two new additions to the line were released, one optional strap style delighted fans: a filigree Milanese mesh bracelet. It’s a notable departure from leather goods, but one that complements the piece’s rhodium dial and understated Arabic numerals. And all from a brand that knows when to experiment (see: Martin Margiela’s game-changing “double tour” strap).

In Shape tiffany.com Three years after re-entering the world of watches, Tiffany & Co. has introduced a women’s model with a style you can spot across the room: the Metro. Its asymmetrical lugs create a unique, striking shape, while eight round-cut and four baguette-cut diamond hour markers help bridge the gap between timepiece and jewelry. –BS

Cape Cod

GASTRONOMY

Buzz Feed PHOTOS: SHANGRI-LA HOTEL, PARIS (RESTAURANT L’ABEILLE)

shangri-la.com/paris/shangrila

Housed in a renovated mansion built in 1896 for Prince Roland Bonaparte (Napoleon’s great-nephew), the Shangri-La Paris is indeed fit for royalty – perhaps nowhere more so than its twoMichelin-starred restaurant, L’Abeille. The restaurant was named as an homage to Napoleon’s insignia (the bee) and is helmed by chef Christophe Moret. Look for regal touches like bespoke porcelain tableware and a cheese trolley replete with glass bell jars, while standout menu items include white chocolate risotto and lobster baked with vanilla, pumpkin and chestnuts. One draw is not on the menu, and practically priceless: views of the Eiffel tower just across the Seine. –EI

The Metro

EXPERIENCE

Must Have Goods

SPORTS

Bob and Weave williamsongoods.com

Detroit, Michigan’s Williamson Goods & Supply first grabbed headlines for their fivefigure, python-accented Wheelman bicycles, but those in the know go to the luxury manufacturer for less-conventional sporting equipment. Standouts include equestrian gear, falconry equipment and a boxing set that includes bags and gloves (pictured) made of crocodile and ostrich leather. All are custom-made, with an estimated sixmonth delivery time. –BS

SPIRITS

Head of the Class moonshineuniversity.com

It’s one thing to stock your bar with rare spirits – but quite another to make your own. At Moonshine University in Louisville, Kentucky, classes include everything from workshops on whiskey blending to the science of maturing and storing spirits, for those who want to turn their passion into a business (alumni have gone on to found Glass Distillery in Seattle and Ghost Coast in Savannah). Can’t make it to school? Shop online for souvenirs like sensory training kits and even a home distillery setup. –BS

Q&A

La Dolce Vita ippolita.com

The daughter of an American artist and an Italian intellectual, Ippolita Rostagno debuted her eponymous jewelry line at Bergdorf Goodman in 1999 (famous fans include Gisele and Halle Berry) and later launched Artemest, the first online retailer for Italian luxury decor. Here, she tells Experience about her timeless style. Who are your style icons?

My mother used to wear turbans in the ’60s which inspired the notion of life as theater, a habit which I encourage. Then there is Sophia Loren, especially as she appeared in Fellini movies.

care of by its owner, it becomes timeless. I encourage women to buy jewelry for themselves, and begin their collection at a young age. When I design, I hope to create pieces that are cool enough to covet, and classic enough to keep.

What’s always in your carry-on?

Do you have a favorite design

My Jet Set earrings in a few sizes! They are the perfect accessory to elevate a comfortable travel outfit, and easily transition from the plane to your destination. And Lip Medex lip balm.

What is the biggest difference

The Squiggle bangle. I used to make them directly from wax, so they were all different. To this day, I still wear a stack of 11 originals when I’m in a purist vein.

Italian women tend to be a bit more put together when they venture out in public, whereas American women are comfortable out and about with their hair in a ponytail. But the biggest similarity I find with the two is that both exude confidence! –ET

What makes an accessory timeless?

If a piece is loved, worn, and taken EXPERIENCE

I’ve always wanted to make pieces that don’t feel dated or too formal, and the Nova collection is a very modern, young and fresh take on pearls.

What was the first piece of jewelry you designed?

for SS18?

between Italian and American style?

Authentic. Unique.

Like no other club.

On the northernmost tip of Key Largo, surrounded by mangroves, and just a short boat ride from North America’s only living coral reef rests Ocean Reef Club. A private club community like no other, deeply rooted in family values and time-honored traditions. Situated on 2,500 acres of unspoiled paradise, Ocean Reef provides a long list of unsurpassed amenities to its Members including a 175-slip marina, two 18-hole championship golf courses, state-of-the-art medical center, K-8 school, private airport and more. There are only two ways to experience Ocean Reef Club’s Unique Way of Life – as a guest of a member or through the pages of Living magazine. Visit OceanReefClubMagazine.com to request your complimentary copy.

Must have Goods

An expanded Glenstone museum in Maryland

CULTURE

JEWELRY

Modern Museums

Into the Blue

The top art and culture spaces of 2018 are attracting as much attention for their architecture as their collections. Here are the biggest draws.

graffdiamonds.com The Victoria and Albert Museum’s Scottish outpost

China

Tank From the brain of China’s Open Architecture and hotshot collector Qiao Zhibing, this gallery along Shanghai’s artsy West Bund (slated for a late 2018 opening) is made up of five former oil tanks. Egypt

The Grand Egyptian Museum This much-anticipated museum from Heneghan Peng will house priceless Egyptian artifacts

Scotland

USA

(including the Tutankhamen

Museum of Design The Victoria

Glenstone Founded in 2006 by

collection), but was also built to

and Albert Museum’s new Dundee,

Mitchell and Emily Rales, this

give visitors to Giza breathtaking

Scotland, outpost comes care of

Maryland institution’s expansion

views of the pyramids.

Kengo Kuma (the starchitect

(including an additional 50,000

behind Tokyo’s 2020 Olympic

square feet of exhibition space)

stadium) and is being built as part

will make it one of the largest

of the city’s billion-dollar

private museums in the world.

waterfront transformation. USA

The Nordic Museum First opened in 1980 in a former elementary school, this Seattle museum’s A new home for Seattle’s Nordic Museum

EXPERIENCE

new 57,000-square-foot space from sustainable-design firm Mithun is a tribute to a fjord. –BS

There is no standard in cut for sapphires, as there is for diamonds – each must be assessed and custom cut based on its qualities, like brilliance and color. Knowing this helps explain the unconventional inspiration for these Graff Abstract earrings: Russian painter Kazimir Malevich, a pioneer of geometric abstract art and the founder of the Suprematist movement. Consider his work when appreciating the angles of the emerald-cut sapphires (8.42 carats) and diamonds (5.43 carats). Combined, the effect is decidedly avant-garde. –ET

It’s not only a jet.

It’s two more hours with your family.

SWISS EXCELLENCE FLOWN WITH PASSION

Amman for All Seasons With the lost city of Petra and the

Roman ruins of Jerash so close by, it is tempting to picture Jordan’s capital as a land preserved in the past. But Amman has a way of blending ancient and modern, now more than ever. With Byzantine and Muslim archeological sites co-existing alongside contemporary architectural feats like the cablestayed Wadi Abdoun Bridge, and bustling markets giving way to a new wave of top-tier hotels and restaurants fit for royalty (such as Jordan’s own King Abdullah II and Queen Rania), there’s never been a better time to witness the city’s past meet its future. by Lucas Aykroyd

DINE

OLD MEETS NEW From top: The domed entrance to Umayyad Palace within the Amman Citadel, one of the longest continually inhabited places on Earth; modern French cuisine at the Four Seasons’ brasserie, La Capitale.

EXPERIENCE

Award-winning Fakhreldin, serving Lebanese delicacies in the former home of Jordan’s first prime minister, has sated a spectrum of international palates, from Will Smith to Andrea Bocelli. Its kubbeh nayeh orfaliyeh (raw lamb with bulgur) is a local gourmet go-to. With authentic Jordanian hot and cold mezze on Rainbow Street, Sufra attracts royals and diplomats to

its glass-walled back room, where bread is baked in an open-flame cauldron. At La Capitale, the Four Seasons Hotel Amman’s new French brasserie, chef Arthur Vonderheyden – trained by Joël Robuchon – conjures up his signature rotisserie chicken with jus, while guests sip cocktails from Jordan’s first seasonal farm-to-glass bar menu (try the martini with Jordanian olives and dill).

EXPLORE

PHOTO: COLLEEN NICHOLSON (UMAYYAD PALACE)

Jordan is a compact country, and setting up a day-long helicopter tour of Petra is as easy as a chauffeured road trip. The iconic 2,000-year-old city of the Nabatean kings caught the world’s attention in 1989’s Indiana Jones and the Last Crusade, which showcased its majestic rock tombs and towering sandstone canyons. In the vast,

surreal desert of Wadi Rum, visitors can indulge their inner Lawrence of Arabia with camel trekking, jeep adventures and luxury dome tents (with king-sized beds and private showers) at Sun City Camp (above). For relaxation further afield – and a dip in the Dead Sea – there’s the Kempinski Hotel Ishtar, home to the Middle East’s largest spa.

Bespoke luxury tours put a fresh spin on Amman’s grand monuments and historical treasures. They are best experienced through the Jordan branch of Abercrombie & Kent, which can arrange private afternoon teas and cocktail receptions at the Citadel, the hilltop site of the ancient Temple of Hercules and the restored Umayyad Palace. Alternatively, soar above Amman’s 6,000-seat Roman theater and magnificent 20th-century mosques in a Jordanian air force helicopter. Other possible outings include: a private visit to the Royal Automobile Museum (keep an eye out for the rover used in The Martian) or champagne breakfast at the Royal Stables, home to some of the most stunning Arabian horses in the world and overseen by HRH Princess Alia al Hussein. In Jerash (“The Pompeii of the Middle East”), about an hour away, Roman chariot races are reenacted in the epic Hippodrome against the backdrop of Hadrian’s Arch and the Oval Plaza’s Ionic columns.

STAY

In the prestigious, central Zahran district, upscale accommodations abound. The landmark Le Royal Amman, whose futuristic white facade features a colorful nightly light show, boasts two Royal Suites, each with its own 12-seat dining room, 24-hour butler service and private steam room. The Penthouse Suite of the Fairmont Amman (pictured above and right), opened in late 2017, includes a private terrace, gym and cinema – at 3,412 square feet, it is said to be the largest suite in the city. Boutique properties by W and St. Regis are also set to open in 2018. EXPERIENCE

Must Have Cities

Cover Story Global 7500 Kitchen

Dining in the Sky The Global 7500 aircraft kitchen elevates the art of the in-flight meal. by Michael Johnson and Eve Thomas

FIRST PLATES Seared scallops, blanched asparagus, a tomato reduction and even microgreens can be stored and prepared at 51,000 feet.

The innovations of legendary chef Ferran Adrià have long been at the forefront of food culture, from redefining molecular cuisine to launching El Bulli 1846, a museum and research lab set to open in 2019 – and his vision for restaurant design is no exception. “When people arrive at El Bulli, everybody goes through the kitchen. It’s a way of making them feel at home,” he said of his most famous, multi-Michelin-starred restaurant. This ethos can also be found on board the Global 7500 business jet. In fact, the aircraft’s kitchen is more than just a place to prepare meals at 51,000 feet – it is redefining the world of in-flight dining. In order to create the largest and most well-appointed kitchen in the industry, a team including Alexandre Curthelet, one of Bombardier Business Aircraft’s industrial designer leaders, consulted the world’s top flight attendants: the crew members who take care of every passenger meal, from buying fresh ingredients to arranging bouquets. Like the best chefs and critics, they know an unforgettable meal is about more than just getting food to the table. It involves every sensory detail. EXPERIENCE

On the Menu While private travel transformed the reputation of in-flight dining, there are still some tips chefs and crew keep in mind when preparing food on board. Low humidity and reduced air pressure can inhibit smell and taste receptors, as well as slow down diners’ metabolisms. Solutions include serving lighter, spicier dishes with umami notes such as mushrooms, olives and, yes, tomato juice. When it comes to wines, bolder is often better – and champagne is always a good choice. As any restaurateur knows, the venue also greatly affects the quality of a meal. Thanks to the Global 7500 jet’s kitchen design, its unparalleled smooth ride and industry-leading cabin experience, every meal is a carefully curated exercise in good taste. 22

EXPERIENCE

Cover Story Global 7500 Kitchen

Kitchen Confidential Like Ferran Adrià, Curthelet’s team was acutely aware of the kitchen’s new role in contemporary cuisine, one that goes beyond functionality. “In modern houses, you throw a party and everyone ends up in the kitchen,” observes Curthelet. “We hoped to give this kitchen the same feel, to make it seem like the kind of place where you would want to gather. The kitchen isn’t just part of the aircraft, it’s a bridge between the crew and passenger zones, and the first thing you see when you enter.” Rather than greeting passengers with a wall of veneer, his team created a focal point with warmth and ambiance. They focused on smart lighting design and used natural materials such as hardwood flooring, eschewing the standard synthetics. Another detail inspired by interior design trends: sleek appliances custom-built with suppliers and worth showing off. It’s a significant departure from the usual galley inserts, bought off the shelf and then strategically hidden. These state-of-the-art amenities work together to turn in-flight dining into more than a quick bite between home cooking and a restaurant: It is a memorable experience in itself. Convection and steam ovens don’t just heat prepared food, they can be used to create five-course meals from scratch. The coffee/espresso machine rivals those in a passenger’s favorite cafés, whether they’re based in Sweden, Kenya or Colombia. And while one refrigeration unit chills ingredients, an optional second space is ideal for cooling the finest wines to their ideal serving temperature. There’s also a startling amount of storage space, leaving more than enough room for bespoke dinnerware and crystal for any and all potential guests. After all, the Global 7500 jet is equipped to seat up to 19 passengers and crew.

SUITE SPOT The Global 7500 jet’s kitchen was designed with passengers in mind – it is the first space you encounter as you board – and the conference suite converts into a lavish dining area.

EXPERIENCE

TOP DRAWER Sleek appliances like steam ovens and espresso makers were custom built and designed to be shown off, rather than hidden away in cupboards.

Table Manners What’s impressive about the kitchen is not only its size, but also its layout. The design is nothing short of a portrait of epicurean efficiency. “It looks simple, but a lot of thought went into that simplicity,” reveals Curthelet. The kitchen is conceived to flow from prep to plating to serving to cleanup, like culinary choreography. The ovens, for example, are positioned furthest from the cabin threshold, allowing the crew to serve passengers with ease while attending to a cornish hen or pork shoulder that needs basting. Appliance doors open toward the cockpit, allowing easy access to the countertop at all times for crew. An additional bonus for today’s demanding diners, not to mention Top Chef fans: The sink is embedded in a notably large countertop and can be covered to create additional prep room. It also creates the perfect space for artful plating, whether adding a dash of truffle salt or a dollop of crème fraîche. As Curthelet notes, crew members not only pick up meals from customers’ favorite chefs and restaurants around the globe, but learn how to recreate them on board. Just as the kitchen allows menu creation without compromise, the cabin’s four separate suites let passengers dine how and where they want. The master suite makes breakfast-in-bed an especially tempting option. The conference suite’s two tables join with a leaf to create a banquet dining experience for six, perfect for a family dinner. And desserts or snacks are best served in the entertainment suite, where a berthable divan, stand-alone media cabinet and large screen TV offer an in-flight living room. In the end, there isn’t a space on the aircraft that doesn’t rival the comforts of home. And it all begins with that first step inside the Global 7500 jet – the first taste of an aircraft that offers a true home in the sky.

Red Dot Award: Product Design 2018 The Global 7500 aircraft garnered a Red Dot Award: Production Design 2018, a prestigious international prize founded by Design Zentrum Nordrhein Westfalen in Essen, Germany. The Red Dot Awards have existed since 1955 and the distinction, bestowed by a jury of some 40 international experts, is considered one of the most sought-after quality marks for design. The Global 7500 business jet was recognized as a game-changing aircraft, establishing the new gold standard for private jet travel even before

Crew members not only pick up meals from customers’ favorite restaurants around the globe, but learn how to recreate them on board. 24

EXPERIENCE

a single production aircraft has taken flight. Bombardier designers were singled out for reinventing every detail of the interior to create a deeper, richer, more refined experience. The Global 7500 aircraft not only demonstrates extraordinary design quality, but also shows that design is an integral part of innovative product solutions.

WE LC O M E

H O M E

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The Sporting Life BUSINESSMAN, PILOT AND FORMER OLYMPIAN HERNÁN BRIONES GOICH USES HIS CHALLENGER 35O JET FOR WORK AND PLEASURE.

Chilean businessman

Hernán Briones Goich has been passionate about aviation since he was a teen. He flew out of the Santiago Air Club in the early 1970s where he cut his teeth on a single-engine aircraft. He sold that plane for an upgrade and, eventually, his first Bombardier jet – setting the course for a lifetime of looking for the next best thing. Since then, the avid sportsman and skilled dealmaker has gone on to head Invesa, a group of companies with properties and investments around the world in the cement and biotechnology industries. He has also owned more than 25 aircraft, but says nothing compares to the freedom his Challenger 350 gives him to travel for business and pleasure on his own schedule. “I don’t know what I’d do without this plane. I love it.” 26

EXPERIENCE

PHOTOS: MICHELE FALZONE/ALAMY (CHILEAN PATAGONIA); RUSSELL KORD/ALAMY (MUSEUM)

by Dominique Jarry-Shore

Hernán Briones Goich Home base

Santiago, Chile Occupation

Head and principal owner of Invesa Aircraft

A Challenger 350 jet – as both a passenger and pilot

Flight time About 300 hours a year In-flight uniform T-shirt, jeans

and sneakers.

Onboard essentials Books, mobile phone, an iPad loaded with documentaries – he travels light and generally doesn’t even need to pack a suitcase.

DREAM DESTINATION Hernán Briones Goich owns a retreat in Chilean Patagonia on the island of Tierra del Fuego. It looks out onto a lake surrounded by native forest, and features a private landing strip.

Biographical detail In his youth, he raced in two Olympic Games as a member of the Chilean ski team.

On his jet He says the Challenger 350

is a complete change from other “more limited” aircraft he’s owned. “The cabin is just wonderful, the electronic system is very good and super reliable. It’s a plane that you feel very comfortable and safe in.” When it comes to the design, the look is classic and elegant: darkhued wood finishing and carpet to contrast with light-colored leather seats. “Nothing that stands out too much.”

Office in the sky Owning a jet means

he can conduct business meetings in several countries over a short period of time. “At one point I had breakfast in Bogotá, lunch in Lima and dinner in Santiago in the same day.”

Pilot’s seat On longer f lights, he will typically f ly the jet himself for takeoffs and landings only, leaving the rest of the trip to his hired pilots. “In Latin America I pilot the plane, but when I go to Europe I take two pilots with me. It’s more relaxing because we’re five or six hours over the Atlantic, and there’s not much to do. I take advantage of a divan in the back for sleeping.”

INSIDE OUT Enjoying the Challenger 350 jet as both a passenger and a pilot.

Business vs. pleasure During the

“The Museo Colchagua in Santa Cruz, Chile, is my favorite museum and just a beautiful place.” It has a large collection of pre-Columbian artifacts like this Chavín sculpture.

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First flight As a teen, a friend took him flying in a two-seat monoplane. “It was a canvas plane, it was like flying a glider. I would say that was the first flight that made an impression that I really remember.” He has since clocked 45-plus years as a pilot.

day, he will do some in-f light work on his internet-equipped jet. On long trips when he wants to arrive feeling rested, he gets some shuteye. He also tries to combine his vacation travel with favorite pastimes like surfing on the Papagayo peninsula in Costa Rica, skiing in Vail and f ly-fishing on the Río Grande in Patagonia. At 71, this former Olympic athlete is clearly still going strong.

Giving back A family foundation

helps fund the educational needs of children in Guanaqueros, a town on the Pacific coast of Chile where the Briones family has vacationed for decades. Named after his father, the Hernán Briones Gorostiaga Educational Foundation has been active since 2008.

The best part of flying “The freedom

that I feel.”

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Profile Hernán Briones Goich

Name

Driving Force FOR LUXURY CAR DEALER GAD BITTON, OWNING A LEARJET 7 5 ALLOWS HIM TO BALANCE BUSINESS, FAMILY AND PHILANTHROPY – WITH NO SIGNS OF SLOWING DOWN. by Kelly Stock | photos by Donny Colantonio

row of sleek luxury automobiles greets visitors to Holand Automotive Group headquarters: a matte black Lamborghini Huracán, a silver Rolls-Royce Phantom. The chilly morning weather creates a sense of calm across Montreal, but inside the pace is decidedly fast. It’s Friday, and president and CEO Gad Bitton is sequestered in his office fielding calls from Holand’s different divisions across North America. He’s tying up loose ends so he can spend the weekend in town with his family before boarding his Learjet 75 aircraft and flying 1,400 miles down to South Florida, where he owns Lamborghini and Karma of Palm Beach. Although travel is a big part of his day-to-day business, Bitton’s Learjet aircraft lightens his schedule. Before owning a private jet, he says it took him five days to cover three cities – an itinerary he can now fit in one day. “My Learjet lets me fly from Montreal to Florida, meet with clients, do what I have to do, and be home for dinner.”

Fast Lane

Even before Bitton got his driver’s license, he was already buying and selling cars out of his childhood home in the Montreal suburbs. Now, some 35 years later, he owns one of the largest privately held leasing companies in Canada as well as Quebec’s only Rolls-Royce dealership. On top of that, and in addition to his Palm Beach dealerships, he has developed significant real estate holdings 28

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ARCHITECTURAL GEMS Bitton also owns and leases properties in Old Montreal, like this historic building constructed in 1873.

Profile Gad Bitton

Name

Gad Bitton Home base

Montreal, Toronto and Miami Occupation

President and CEO of Holand Automotive Group Aircraft

along the way. Focusing on markets in Montreal and South Florida, Bitton has tapped into the niche of leasing to “snowbirds” – Canadians who head south for the winter and return once the weather warms up – and foreign nationals who live and work across these regions. His focus on client loyalty and service are qualities that Bitton shares with Bombardier Business Aircraft. He also knows it helps to have luxury brands whose reputations precede them, noting: “In terms of a North American mission aircraft like the Learjet 75, there is no better plane in the world.”

PHOTOS: BRIAN AREVALO (KARMA, LAMBORGHINI); MATHIEU LAFLAMME (ROLLS-ROYCE)

Changing Gears

Business isn’t set to slow down in 2018, either. This year, Bitton is bringing Karma’s luxury electric vehicles to Montreal, and the Group’s headquarters are relocating to a new spot on the city’s main thoroughfare. But Bitton didn’t always live life in the fast lane. When he was a child, his family immigrated from Morocco to Montreal where they were initially supported by the community. He says it was this time in his life, as well as his religious beliefs, that inspired him to lend support to those in need. “I had a very difficult upbringing, so I promised that I would give back to the community, if I ever succeeded.” Through the Gad and Sandra Bitton Family Foundation, they support causes ranging from the Canadian Red Cross to Federation CJA to Centraide, an organization that funds smaller charities and groups across Greater Montreal. Bitton says that, ultimately, charity isn’t just a part of their lives, it motivates the entire business: “I believe you only have what you give away, so I find it very gratifying to spend my time helping others.”

NORTH TO SOUTH From top: Holand’s fleet reads like a roll call of dream cars, including Karma, Lamborghini and Rolls-Royce (pictured below); the interior and tail of Bitton’s Learjet 75.

Learjet 75

Favorite city New York. “And when I’m there, I eat at Mike’s Bistro in Midtown.” Top routes Although Bitton has f lown to Morocco and Russia on the Learjet, usually he travels between Montreal and Miami or Palm Beach. Mentors He doesn’t have one – he has three: “The president of the Bank of Montreal, Jacques Ménard, who taught me about corporate structure and the banking industry; Tom Nacos, who taught me perseverance; and my rabbi, who inspired me to become involved with philanthropy.” Life advice ”Never, never, never, never give up – keep on pushing.” The best part of flying “Being

able to get home on Fridays, relax on the Sabbath and enjoy time with family.”

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PHOTOS: XXXXXXXX

Impact Kenya

PHOTOS: XXXXXXXX

Call Of The Wild At Fairmont Mount Kenya Safari Club, a luxury lodge reveals its legacy of celebrity-powered conservation â&#x20AC;&#x201C; and a modern movement to save endangered antelope. by Katie Nanton EXPERIENCE

On the Trail

Safari means “journey” in Swahili, and some of the best Kenyan journeys begin at the Fairmont Mount Kenya Safari Club in Nanyuki, which comprises 100 breathtaking acres in the foothills of its eponymous mountain. A Fairmont-managed property since 2005, it is located within the Mount Kenya Wildlife Conservancy (and owned by Janus Continental Group) and exudes a relaxed elegance akin to that of a private club. Check-in is done at the main lodge, a wonderfully preserved example of colonial architecture with its porte cochere 32

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main entrance and high-ceilinged veranda framed by majestic columns. The hotel straddles the hemispheres, quite literally – the Equator runs through the long wooden bar in the main lodge – but also suggests two separate eras, from its gilded past of trophy hunting expeditions to a forward-looking ethos of working with the environment. Walking the corridors (and back and forth between hemispheres), it is impossible not to note anachronistic but evocative decor: taxidermied lions, tusks, antlers, and black-and-white photographs of the Hollywood elite. The building’s original 1930s owners were Rhoda Lewinsohn and her husband, a debonair French hunter named Gabriel Prudhomme. (Though updated, the original structure – which they named the Mawingu, Swahili for “cloud” – remains to this day.) The couple sold it in 1948 to hotelier Abraham Block, who turned it into an inn. It was here that Academy Award-winning actor William Holden first visited on

PHOTO: ALAMY (PREVIOUS SPREAD)

There are 91 species of antelope in the world, but none are quite like the mountain bongo. The rarest in Africa, these herbivorous creatures have a red-brown coat the color of baked earth, white stripes reminiscent of a zebra, and spiraling horns on both the males and females. The bongo also boasts a less-appealing claim to fame: It is listed in the International Union for Conservation of Nature’s Red List of Threatened Species, with a mere 100 individual animals remaining in the wild due to poaching and loss of natural habitat. But there is hope, and it comes in the form of the Mount Kenya Wildlife Conservancy. “Under our custody, we have 68 bongos, and ours is the only breeding program worldwide in a semi-wild environment,” explains wildlife and operations manager Donald Bunge. “Our eventual goal is to increase that number and to release them into their natural habitat in the neighboring Mount Kenya Forest, which is a UNESCO World Heritage Site.” It is an immense undertaking for such a small herd, but it is being approached with help from a strong support network that includes private funding as well as national aid from the Kenya Forest Service and Kenya’s official National Bongo Task Force. They are also intent on getting visitors to the area to support the initiative with more than just tourist dollars. From Fairmont Mount Kenya Safari Club, guests can visit the nearby Mount Kenya Animal Orphanage, the beating heart of the Mount Kenya Wildlife Conservancy. It’s a humbling way to watch sustainable conservation at work – and just one part of the eco-vision that flourishes at the property today.

Impact Kenya

A visit to the animal orphanage is a humbling way to watch sustainable conservation at work.

PHOTOS: DOMINIC NAHR (HORSES); ALAMY (BONGO)

CREATURE COMFORTS Previous page: Eland antelope graze against a backdrop of Mount Kenya; this page, from top: Fairmont takes guests out on horseback riding safaris; the elusive and endangered mountain bongo.

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a hunting safari in 1959 and fell in love with the region. When it came up for sale, Holden purchased the inn with two friends. Just as Kenya gained its independence in 1963, they transformed the property into the Mount Kenya Safari Club. It was a time when most animals were fair game, and capturing “the Big Five” had not yet been rebranded by eco-friendly photographers. As one story goes, not long after Holden acquired the hotel, he shot a graceful, wideeyed antelope. He is said to have walked over to the creature, held its dying head up, and exclaimed to his friends: “Oh my God. I’ve just shot Audrey Hepburn.” From that moment on, the Mount Kenya Safari Club became a place for preservation. It was also the jet-set destination of East Africa, with everyone from writers to politicians

PHOTOS: DOMINIC NAHR (ELEPHANT); ORPHANAGE (STEFANIE POWERS)

In the 1960s, the Mount Kenya Safari Club was the jet-set destination of East Africa for everyone from writers to politicians to mountaineers.

Impact Kenya to mountaineers drawn to the shadow of mystical Mount Kenya, Africa’s second-tallest peak. Steve McQueen stayed here, as did Sir Winston Churchill. Even today, it is easy to imagine them sipping sundowners on the veranda, especially as upgrades have taken the property into the 21st century: luxe cottages with sunken baths, golf and tennis courts, a trout-fishing pond and an outdoor swimming pool, with plans for a new spa and restaurant.

To Conserve and Protect

PHOTOS: XXXXXXXX

NOW AND THEN From top: A full-grown elephant approaches a modern day jeep safari, while, back in the 1980s, actress and wildlife activist Stefanie Powers introduces an orphaned calf named Mary to Kenyan Tourism and Wildlife Minister Maina Wanjigi.

After William Holden’s death in 1981, American actress Stefanie Powers (best known for her role in Hart to Hart, opposite Robert Wagner) founded the William Holden Wildlife Foundation to continue his conservation efforts. Iris Hunt and TV presenter Don Hunt have also since passed away, but not before they helped Powers raise US$2 million towards saving and breeding bongos in order to return them to the wilds of Mount Kenya. It was the Hunts who first approached Kenyan businessman Humphrey Kariuki (and his company Janus Continental Group) to get involved in the conservancy in the late 2000s. Today Kariuki is the main patron, contributing more than 85 percent of the conservancy’s operating costs; in 2015, he purchased the Fairmont Mount Kenya Safari Club itself and in 2018 he remains as outspoken and passionate about the conservancy as his predecessors. Part of the delight of a visit to the hotel, of course, is more than simply helping them do good. Just a three-minute walk down the road is the Mount Kenya Animal Orphanage, founded by Iris and Don Hunt as a haven for sick or abandoned animals. And there is nothing quite like meeting bongos face-to-face to understand why they are worth protecting, as well as the century-old tortoises, orphaned cheetahs and rare pygmy hippos. Guests may help through volunteering, or by “adopting” animals with one-time donations. Over 10,000 Kenyan students also visit the animal orphanage yearly; keeping locals invested in conservation is a vital part of the effort. “We work with community groups to champion for conservation of the Mount Kenya ecosystem,” explains Bunge, noting that additional programs support local primary schools and annual tree planting sessions. Of course, even after a visit to the orphanage, a safari is still in order. To really experience Kenya as it should be, one must venture into the wild, and exploring the Mount Kenya Wildlife Conservancy – including its 28 species of animals – is best done on horseback. Unlike a jeep, a horse, even with rider, appears to be simply another animal to zebras or elephants. A safari also reveals one irony in this admirable conservation project: The better bongos are doing, the harder they will be to spot. The next crucial step in the initiative includes preparing a path toward a 1,000-acre swath of land in order to transition the bongos from a highly supplemented nutritional plan to a free-range diet. Once back in the wild, the notoriously shy animals will be all the more easily camouflaged, visible to only the most expert guides. Seasoned safari goers know this is for the best, and may even make a bongo sighting that much more impressive. After all, there is nothing like watching something beautifully elusive in the wild, even for a few moments, before it scampers off under the cover of brush.  EXPERIENCE

The Art of the Handbag

SQUARE ONE Launched in 1977, the Madame model is still going strong 40 years later at Paris Fashion Week.

BELGIUM’S MAISON DELVAUX IS MORE THAN JUST A HANDBAG MAKER WITH A ROYAL STAMP OF APPROVAL. IT’S A LESSON IN THE ORIGINS OF THE PURSE AND IN SLOW FASHION, WHERE “IT BAGS” BECOME HEIRLOOMS. by Dominique Cristall 36

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Craftsmanship Maison Delvaux The Brillant handbag was originally designed in 1958 to celebrate the World Expo in Brussels. The Brillant Vaudou in white alligator (pictured, opposite page), the most expensive – and arguably most exquisite – piece of the Spring/Summer 2018 collection, requires 23 days to complete,

PHOTO: VANNI BASSETTI/GETTY (YELLOW BAG)

It is a chilly day in Brussels when my taxi pulls up to a castle. Upon closer inspection, it is an old military arsenal – but one that hides a regal secret. A buzzer welcomes me through a heavy door and into a quietly immaculate lobby, developed by Vudafieri Saverino Partners and designed by Luxembourgian artists Jean Bechameil and Martine Feipel (the toast of the 2011 Venice Biennale), where a coffee table tempts me with a tray of Belgian chocolates, each embossed with a cartoon sketch of a purse – the iconic Madame handbag. I eat three, stopping myself only to be polite. This is the first sign of many that this is the handbag equivalent of Willy Wonka’s factory – a world where every detail is attended to with love, reverence and, perhaps above all else, whimsy. “For Belgian people, Delvaux is an institution,” explains Jessica Volpe, press manager of Delvaux, beginning her swift lesson on the origins of the modern purse. “It is almost part of our DNA.” Founded in 1829, a year before Belgium was declared an independent nation, Delvaux is the first fine leather luxury goods house in the world. With the rise of train travel, trunk maker Charles Delvaux saw an opportunity: Women needed smaller carrying bags to keep with them while in transit – and thus the original handbag was born. The house was the very first to file patents for handbags, with the earliest recorded in 1908. Translation: I have time-traveled to the dawn of Handbag History (or, if you prefer, Heaven on Earth). Official purveyor to the Belgian royal court since 1883, the house – or la maison – was the first brand of its kind to introduce seasonal collections (now customary in the world of haute couture) under the leadership of Franz Schwennicke, who took the helm in 1933.

including 150 hours of hand embroidery alone, and commands a healthy five-figure price tag.

TIME TRAVEL Delvaux ads are as cleverly crafted as their bags. This one from 1973 features the Corfou bag, now in the archives and reborn as the Louise model.

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BRIGHT IDEAS A 1986 ad campaign showcases the house’s smaller leather goods and accessories.

Slow Fashion

After my history lesson, Volpe leads me through the lobby and past what will soon become the brand’s archival museum: shelves of handbag after handbag, now-iconic models like Brillant, Tempête and Givry, all meant to serve as a living archive. It’s a firm nod to the house’s past as it eagerly embraces the future. In 2011, Delvaux welcomed a new partner, First Heritage Brands, who set out to bring the family business to a global scale. The company has since grown from 10 boutiques to over 40 around the world today, from Paris to Hong Kong. And yet, in our world of fast fashion and loud “luxury,” Delvaux somehow remains slow and quiet. It is impossible to look at the collections – which draw upon such wild and wonderful inspirations as Magritte’s art (“Ceci n’est pas un Delvaux,” one purse reads) and Belgian frites – without witnessing at once incredible sophistication and sincere levity. It is a fine balance shared by their customers. “Our clients value craftsmanship and are free-spirited, with a great sense of humor – like us,” says artistic director Christina Zeller, who previously oversaw accessories for the likes of Karl Lagerfeld, Christian Lacroix and Givenchy. “They are looking for unconventional elegance.” First Heritage Brands president and CEO Jean-Marc Loubier shares this approach, leading from the heart as much as the head, famously denouncing the four-Euro-jean trend as environmentally and socially dangerous. As I am led towards the ateliers, it is apparent that this house understands the broader mosaic of manufacturing: people, process and product. Says Loubier of this integral core value, “We need sustainability in everything we do, not just the product.” In an unusual move for an industry notorious for burnout and cutthroat cycles of firing and poaching, he hired Zeller not from a competing fashion house, but from her two-year sabbatical – seeing her reprieve from the industry as a creative asset. 38

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BOLD MOVES Delvaux thinks outside the bag with Les Miniatures Belgitude charms and (opposite page) the Brillant Magic Collection.

Craftsmanship Maison Delvaux

“Delvaux clients are free-spirited, with a great sense of humor – like us.” PHOTOS: XXXXXXXX

–Christina Zeller, artistic director

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GOLDEN YEARS The stamp proudly states Made in Belgium, though Delvaux has actually been operating there since 1829 – before Belgium was an independent nation.

Atelier A to Z

HIDE AND SEEK A Brillant Rainbow bag in antique gold and silver alligator (below and opposite page). Artisans examine hides manually before any work begins.

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The atelier is much smaller than I had imagined, but it is immediately clear that Delvaux values are infused throughout the entire production process. I have walked into a world where attention to detail is the raison d’être, be it a single stitch, a color, or a design destined to become a living sculpture. We walk past two aisles of skins in every color of the rainbow, to a table covered in candy-colored hides. Volpe introduces me to each: their textures, functionalities and ultimate destinations. She highlights the importance of the house’s relationship with its tanneries, and explains its supplier code of conduct, which details traceability requirements for all exotics. Hides are meticulously examined manually first by sight, then by touch, before the artisan uses the guide of a laser to best position the different pieces of each handbag on the material to maximize real estate – while minimizing waste. The center of a hide transforms into the main body of the bag from one single, flawless piece of material, for example. The cutting process follows this mapping, and hides are carefully cut either by hand (a typical practice for exotics), with an emportepièce (a leather punch), or with a specialized cutting machine. All materials are treated as sacred, and as we continue our tour, I am hard-pressed to observe any waste. Scrap leather is either recycled into inserts that invisibly create the architecture demanded by the designs, hidden in between the external leather and the lining, with different types of recycled leather offering different grades of rigidity, or it is donated to a local school specializing in craftsmanship. The atelier is organized, spotless and tranquil. If lean manufacturing has migrated to fashion, it is right here. At their stations, each artisan softly glows with precise commitment to the task at hand. And the task at hand could not be more specific: The steps involved in preparing the hides alone number half a dozen. Dedicated stitchers calibrate specified distances between every single stitch, as well as a standard number of stiches per centimeter. Veritable magicians, they ensure that neither the beginning nor the end of a row of stitches is ever visible, tucked underneath the leather. “Delvaux bags are as beautiful inside as they are out, so the inside often becomes a secret garden known only to its owner,” says Volpe. I am astounded by the intricacy. These are not merely handbags, they are works of art.

PHOTOS: XXXXXXXX

Craftsmanship Maison Delvaux

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Finally, I am whisked to the aftersales service, a corner of the atelier where Delvaux’s history hangs next to the icons of its present – or “It Bags,” in fashion blogger jargon. The gatekeeper of this magical corner is Luc Collaer, aftersales manager, who began his career with Delvaux in 1970 as a teenager, working three days a week as a craftsman apprentice while still attending school. Collaer tends to the bags with the care and warmth of a parent, his encyclopedic memory the human version of Delvaux’s Livre D’Or, the official registry of every bag ever designed – over 3,000 in total. His skill is such that he can receive a bag from any decade and remember its name, the year it was designed, and, possibly, whether he has ever held it and repaired it with his own hands. As we are speaking, I gasp at the sight of a crocodile handbag (“From the 1960s,” he estimates) which has been sent in to be fully restored. Even after all this time, he is as enamored with it as I am, and with good reason. This handbag is as relevant today as it was when it was designed some 60 years ago. It is not only wearable, but reminds me of Aldo Gucci’s adage that “quality is remembered long after price is forgotten.” Above all, it’s a love letter to its wearer. A reminder that by investing in fewer precious things that last a lifetime, we are investing not only in great style, but in our planet.  42

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STREET STYLE Just some of the fashion mavens spotted with Delvaux bags: Rihanna (carrying a witty, René Magritte-inspired Brillant model), Dutch television host Tiany Kiriloff, and Giovanna Battaglia Engelbert, senior fashion editor at Vogue Japan.

PHOTOS: GSIABACAPRESS.COM (RIHANNA); GORAN CIZMASIJA (TIANY KIRILOFF)

TOOLS OF THE TRADE A close-up look at what goes into making a single Delvaux bag, including painting seams with a hand dye-roller (left) and sewing according to specially calibrated distances between every stitch (above).

Learn more at BONEstructure.ca

Roman Holiday Private palazzos, hidden rooms, after-hours tours: Imago Artis combines art history with friends in high places to show visitors the secret side of Italy.

PHOTOS: XXXXXXXX

by Ellen Himelfarb | photos by Angelo PasquarelliÂ

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PHOTOS: HUMEAU GUY / ALAMY STOCK PHOTO (GALLERIA BORGHESE)

Travel Italy INSIDER GUIDE Opposite page: A view of the city from a private villa’s terrace (invitation care of Imago Artis); this page: an after-hours visit to Galleria Borghese and Bernini’s marble statue of Apollo and Daphne.

Throngs of tourists are walking to the Colosseum in Rome’s Monti neighborhood. Most go straight past a nearby basilica without pausing to admire its architecture or to snap a photo – everyone except Fulvio De Bonis. Instead, he leads me inside the sky-blue baroque chapel, where a chiseled marble floor tile bears a skull and crossbones engraving. “In the 1400s,” he says, “the Pope dedicated a church here to the guild of chemists. And when it was rebuilt 200 years later, this inscription was saved.” We carry on up a dark staircase to a small woodpaneled room. There’s a glint in his eye as his gaze turns from the floor to a pair of old wooden shutters, his light auburn hair almost grazing the ceiling. “Now open them,” he says, smiling, breathless, watching my face. I pull up the latch and tug on the doors until they come unstuck. Light streams into the room, along with the hum of pedestrians from the ground below. Suddenly, I’m suspended 20 feet over the Forum. The social heart of ancient Rome, where all roads led, where Cicero condemned his conspirators and Mark Antony spoke of burying Caesar. Before me is a row of monolithic Corinthian columns, ruins of the Temple of Antoninus and Faustina. Now I’m the one who’s breathless. Barely 150 years ago, archaeologists began to dig down to the level of the first-century streets: Centuries ago, the shutters I’ve just unlatched sat level with the ground, and cattle grazed steps away. I take in the afternoon sun, which casts warm amber light onto disembodied friezes before it descends behind the banks of the Tiber. I am beyond enchanted. But it turns out De Bonis is just getting started. 46

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Imago Artis, the tour company he founded in 2007 with his wife Alessia and friend Chiara, both fellow art historians, is committed to making history come alive for guests – with nary a dull moment. To guarantee an experience as unique as it is enlightening, they are perpetually cultivating a black book of Italy’s who’s-who, a network of friends and experts (yacht owners, Vatican insiders, museum curators) who help them craft excursions into the country’s most cloistered corners. Back in the limousine, our driver breezes by the crowds at the Circus Maximus, pulling up blocks away at a rambling four-story villa obscured by orange trees. Before we can sit down for espresso, De Bonis bends his 6-foot-5 frame down a spiral staircase into the basement, pointing out a glass cabinet of pottery and ancient ruins. Then he giddily flicks a switch to the room next door, shedding light onto the walls, stairs and mosaic floors of a 2,100-year-old general’s home. The ruins were discovered in the 1960s, he says, when the modern garage collapsed and the family started digging. De Bonis is one of the few people aware of its existence, and one of the few ever allowed inside. “When I brought Jennifer Lopez,” he says, “we ended up staying three hours.” Later that evening, over ricotta and spinach ravioli at J.K. Place (a traditional townhouse reborn as a five-star hotel, with a jewel-box café wrapped in velvet), De Bonis flips through photos on his phone from previous trips and tours, casually oblivious to his impressive client list: Natalie Portman, Jeff Bezos, Martin Scorsese, the Pope. They call him because he knows how to get a “wow” out of someone living a wow lifestyle every day. They call him because everybody, everywhere knows him, falls

GOLDEN HOUR Clockwise from top: A street artist recreates Vermeer’s “Girl With a Pearl Earring” for eager onlookers; the sun sets over the church of Santa Maria di Loreto in Rome’s Piazza Venezia; Imago Artis co-founder Fulvio De Bonis works on the go.

Travel Italy

TOP VIEW La doluptia quia dolupta perem qui ut ullicab orendelia que velenis sae alia nam ipsunt, ut dolo endae pe lacias et magnam adition re volestem et rem ut dolo endae pe lacias et magnam adition relore.

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Travel Italy

PHOTO: MAUDE CHAUVIN (OPPOSITE PAGE)

SET IN STONE Left to right: A statue of one of the twin brothers of Roman mythology, Castor and Pollux, stands inside the Michelangelodesigned Piazza del Campidoglio; a 15th-century plaque dedicating a church to a guild of chemists; writer Ellen Himelfarb snaps a picture of the view from a basilica.

over him and rolls out the red carpet at the sight of his ginger mop. They call him because he’ll have the late-Renaissance Galleria Borghese opened after dark for cocktails among the Bernini marbles, or arrange intimate dinners at the home of an eminent chef. They call him for Ferrari circuits to Tuscan vineyards, and for memorable meals like this, in a villa where the elevator has its own sectional sofa – a blessing after three flutes of prosecco. They especially love De Bonis’s palpable enthusiasm for all things historical (shared, he assures me, by his staff of 20 or so). Earlier that day he effectively skipped down the Passetto di Borgo, a private passage Pope Clement VII used to flee the Vatican during the 1527 Sack of Rome. Strolling from Michelangelo’s flawless dome of St. Peter’s, he gleefully summarized the rise of Christianity from the ashes of the Roman Empire. Later, descending into the medieval dungeons of Castel Sant’Angelo, he knocked off his own hard hat enthusiastically pointing out layers of tufa and travertine, marking the progress from pagan through Christian eras. At our next stop, the Oratorio del Gonfalone, he orates about the 16th-century wall frescoes like an evangelist, arms flying like modern contrapposto. The artists, he says, studied composition from Leonardo, style from Michelangelo and gemstone pigments from Raphael. Wedged between the Italian High Renaissance and Baroque periods, they were ultimately called Mannerists. “And this,” sings De Bonis, “is the Sistine Chapel of Mannerism.” The following morning, as we drive to the Colosseum for a tour with an Imago Artis archaeologist, I recount

the jostling punters and tour groups I had to contend with when I was here last, even after arriving as the gates opened and with pre-bought tickets. De Bonis looks appalled. “No, no, no,” he tuts. “I would never let that happen.” Soon we’re whisked into the depths of the stadium, where gladiators in chains once stumbled past caged tigers. We spend two hours inside, inspecting the travertine arches and Luni-marble surfaces that have survived since the last-known gladiator fight in 404 AD, and the ensuing looting and earthquakes. Listening to stories of gods, slaves, bread and circuses, while watching crowds mill around in the public areas, it’s hard not to feel like patricians in Rome’s Golden Age. We crave coffee now and De Bonis has just the thing. “Panella?” I ask, fondly recalling the bakery’s coffees, sampled the day before, topped with generous dollops of thick cream. “Better,” he replies, playfully. Our chauffeur rolls back through town and into a private, guarded courtyard lined with glossy black sedans. We’re buzzed into a door, then into a tiny elevator that opens into a bright parquetfloored apartment dripping with greenery. Our beaming host, chic and tanned, greets De Bonis with kisses, like the friend that he is, and beckons us upstairs. Up, up we go to the rooftop living room, shaded with ornate latticework. Around us, all 360 degrees, are the domes, spires and clocktowers of Rome. Though I am tempted to immediately indulge in the rich, dark espresso and pistachio-stuffed chocolate, I can’t help but pause, breath held, taking in each shape in the skyline. I see that De Bonis, too, is entranced by the view – clearly, even for him, it never gets old.  EXPERIENCE

SOMETHING IN THE AIR Bombardier’s Customer Response Team is on call wherever, whenever, and forever adapting with the times. by Christopher Korchin | photos by Donny Colantonio

he AOG board looks something like a stock market ticker, and the information it contains is just as vital. The large monitor at Bombardier’s Customer Response Center in Montreal, Canada, displays a profusion of codes, aircraft numbers, location names and projected service completion times. Each entry tells a story about an “Aircraft on Ground,” i.e. a situation that comes up outside of scheduled maintenance, one that employees who specialize in different technical platforms – Learjet, Challenger and Global aircraft – can promptly address. A s Ray Godon, Director of the Customer Response Team (CRT) at Bombardier Business Aircraft points out, this is just a small piece of a much bigger, more complex picture. AOGs are the exception, not the norm, only representing about 10 percent of all calls received. The other 90 percent can be fairly routine – say, replacing a faucet in a crew lavatory. Still, as the Montreal-based Manager of the CRC, André Poulin, notes, even when the situation isn’t urgent, with a client base that includes royalty, “customer expectations are always high.” The CRT is equipped to coordinate with multiple teams, whenever they’re needed, wherever they are in the world. With some 3,000 available technicians, Maintenance Control Centers in Wichita, Kansas, and Linz, Austria, a growing global fleet of over 20 mobile response trucks and a service center network that includes new facilities in Tianjin, China, and Biggin Hill, UK (with more expansions planned), the CRT can assign mobile help at a moment’s notice.

EXPERIENCE

“ We’re 24/7, 365,” says Godon. The approach of the center is inspired by the military-derived principles of Flawless Execution, with a maximum 24-hour turnaround time from the initial call to Return to Service. Afterwards, Godon explains, every event is followed up with data analysis – including an end-of-month “deep dive” – to see where improvements can be made. When a specific event occurs, though, speed is a top priority. So it was emblematic that when the sprawling new Customer Response Center (CRC) was unveiled in 2015, legendary race car driver, pilot and Bombardier brand ambassador Niki Lauda toured the Montreal facility. He later commented, “They know the airplane inside and out. You can train the basics, but knowing what happens when, and what affects what, is experience.”

Expansion and Expertise

High expectations involve not only responding to calls swiftly and efficiently, but evolving alongside modern technology. Both Godon and Poulin recall the days of carrying oversized cellphones, paging their technicians and studying faxes sent by customers with aircraft issues. Now, innovation is affecting both the way problems are reported and the very nature of the problems themselves. “If the internet isn’t working, planes don’t fly,” states Godon, referring to increasingly sophisticated satellite technologies vital to private aircraft. Poulin adds that this issue extends to customer convenience, especially for clients who use their aircraft as a mobile office: “If you’re going to fly for 10 or 12 hours, several days in a row, and you can’t connect to the internet, well…”

Wingspan Customer Response Team

PHOTOS: XXXXXXXX

ON THE FLY The Montreal team balances fast-paced responses with in-depth analysis; CRT director Ray Godon (bottom left).

EXPERIENCE

Wingspan Customer Response Team

Line Maintenance Station: where customers go to get new parts for their jets; Service Centers: facilities that service the whole family of jets,

Technology has streamlined the job. Now, the CRC might receive a text with a photo instantly illustrating the issue.

Technology has also greatly streamlined the job. Godon recalls that a phone call used to be the preferred way of reporting a problem. Then e-mails took over. Now, the CRC might receive a text with a photo instantly illustrating the issue. And iPads and FaceTime have made troubleshooting far easier than it once was. “How do you report a strange noise?” asks Poulin. “Well, new technology allows the team to quickly – and remotely – diagnose an issue. And advanced technologies like AHMS [Aircraft Health Monitoring Systems] allow planes to ‘report’ their own issues by computer link, and human technicians to communicate with those aircraft and potentially fix problems remotely.” U ltimately, the success of the team depends on its employees’ expertise, and that means both an impressive résumé and the ability to adapt. The CRC is, after all, no ordinary call center: Godon and Poulin say the majority of their new hires have 10 to 15 years of experience in aeronautics, so each issue is addressed by people with an intimate knowledge of the Bombardier aircraft involved. And the company is committed to continuous education including, most recently, sending employees to Wichita to study the Global 7500 aircraft inside and out before it enters into service this year. As Godon puts it, “These are exciting times. We want to make sure our people are ready.” 52

EXPERIENCE

The Mobile Response Team

This spring, the Customer Response Team – which comprises the Customer Response Center in Montreal, Canada, two Maintenance Control Centers in Wichita, Kansas, and Linz, Austria, plus a worldwide network of service centers and line maintenance stations – is being rebranded as the Mobile Response Team. The new name highlights the team’s ability to tackle service issues quickly and effectively around the world. But whether the team dispatches technicians in a fully equipped truck in Europe or Asia, prepares its dedicated Learjet 45 for takeoff from Illinois to deliver parts far and wide, or even resolves an issue online, which is increasingly common, the goal is always, says Ray Godon, “to help the customer complete their mission.”

Bombardier Worldwide

Service Centers

AMERICAS Dallas, TX Fort Lauderdale, FL Hartford, CT Tucson, AZ Wichita, KS

ASIA PACIFIC Singapore Tianjin, China*

EUROPE Berlin, Germany* Biggin Hill, UK

Line Maintenance Stations EUROPE Cannes, France Linz, Austria Luton, UK Milan Linate, Italy Nice, France Olbia, Italy

Authorized Service Facilities

Approximately 40 Authorized Service Facilities

Customer Response Center

AMERICAS Montreal, QC

Contact our 24/7

Customer Response Center 1 866 538 1247 (North America) 1 514 855 2999 (international) ac.yul@aero.bombardier.com

Training Facilities1

Regional Support Offices

AMERICAS Fort Lauderdale, FL Hartford, CT Toluca, Mexico Dallas, TX

ASIA PACIFIC Hong Kong, China Mumbai, India Shanghai, China Singapore Sydney, Australia

EUROPE Farnborough, UK Munich, Germany

MIDDLE EAST / AFRICA Dubai, UAE Johannesburg, South Africa

Parts and Component Repair + Overhaul Facilities AMERICAS Chicago, IL Dallas, TX Miami, FL Montreal, QC Wichita, KS

ASIA PACIFIC Hong Kong, China Narita, Japan Singapore Sydney, Australia Tianjin, China

EUROPE Frankfurt, Germany

MIDDLE EAST / AFRICA Dubai, UAE Johannesburg, South Africa

AMERICAS Dallas, TX Montreal, QC Morristown, NJ ∞

EUROPE Amsterdam, Netherlands ∞ Burgess Hill, UK ∞

MIDDLE EAST / AFRICA Dubai, UAE ∞

Mobile Response Teams

A fleet of over 20 Mobile Response Team vehicles, worldwide

AMERICAS Atlanta, GA Chicago, IL Columbus, OH Denver, CO Dulles, VA Miami, FL Orlando, FL San Jose, CA Seattle, WA Teterboro, NJ Van Nuys, CA (2) White Plains, NY Scottsdale, AZ

EUROPE Cannes, France (2) Luton, UK (2) Linz, Austria Milan Linate, Italy (2) Nice, France (2)

* Joint ventures ∞ Authorized Training Provider Contact Bombardier Customer Training for further details about our facilities or our Authorized Training Provider network. For personalized attention or bookings at all sites, please communicate with christian.begue@aero.bombardier.com or call + 514 557 2911

EXPERIENCE

Smooth Rides

Learjet 70

Features • B ombardier Vision flight deck • Part 25 certification • Flat floor • Full passengers with full fuel

Passengers Up to 7 Top speed Mach 0.81 Maximum range 2,060 nm 3,815 km Takeoff distance 4,440 ft 1,353 m Maximum operating altitude 51,000 ft 15,545 m 3 1.8 m3 Total baggage volume 65 ft

Learjet 75

Features • Bombardier Vision flight deck • Flat floor with double-club seating • Lowest-in-class direct operating costs • Full passengers with full fuel

Passengers Up to 9 Top speed Mach 0.81 Maximum range 2,040 nm 3,778 km Takeoff distance 4,440 ft 1,353 m Maximum operating altitude 51,000 ft 15,545 m 3 1.8 m3 Total baggage volume 65 ft

Features • Flat floor • Lowest-in-class direct operating costs • Full passengers with full fuel • S afe and unrestricted access to baggage

Passengers Up to 10 Top speed Mach 0.83 Maximum range 3,200 nm 5,926 km Takeoff distance 4,835 ft 1,474 m Maximum operating altitude 45,000 ft 13,716 m 3 3 m3 Total baggage volume 106 ft

Challenger 650

Features • Fastest in-flight internet connectivity worldwide* • B ombardier Vision flight deck • L owest‑in‑class direct operating costs • W idest-in-class cabin • Safe and unrestricted access to baggage

Passengers Top speed Maximum range 4,000 nm Takeoff distance 5,640 ft Maximum operating altitude 41,000 ft Total baggage volume 115 ft3

Up to 12 Mach 0.85 7,408 km 1,720 m 12,497 m 3.3 m3

Global 5000

Features • Fastest in-flight internet connectivity worldwide* • B ombardier Vision flight deck • Steep approach certified • U ltimate value proposition • S afe and unrestricted access to baggage

Passengers Top speed Range at M 0.85 5,200 nm Takeoff distance 5,540 ft Maximum operating altitude 51,000 ft Total baggage volume 195 ft3

Up to 16 Mach 0.89 9,630 km 1,689 m 15,545 m 5.5 m3

Global 5500

Features • True combined vision system • Exclusive Nuage chair • 4k-enabled cabin with the fastest in-flight connectivity worldwide* • Best total performance • New Rolls Royce Pearl engine

Passengers Top speed Range at M 0.85 5,700 nm Takeoff distance 5,490 ft Maximum operating altitude 51,000 ft Total baggage volume 195 ft3

Up to 16 Mach 0.90 10,556 km 1,674 m 15,545 m 5.5 m3

Global 6000

Features • Fastest in-flight internet connectivity worldwide* • B ombardier Vision flight deck • Private suite with available shower • Steep approach certified • S afe and unrestricted access to baggage

Passengers Up to 17 Mach 0.89 Top speed Range at M 0.85 6,000 nm 11,112 km Takeoff distance 6,476 ft 1,974 m Maximum operating altitude 51,000 ft 15,545 m 3 5.5 m3 Total baggage volume 195 ft

Global 6500

Features • True combined vision system • Exclusive Nuage chair and chaise • 4k-enabled cabin with the fastest in-flight connectivity worldwide* • Best total performance • New Rolls Royce Pearl engine

Passengers Top speed Range at M 0.85 6,600 nm Takeoff distance 6,370 ft Maximum operating altitude 51,000 ft Total baggage volume 195 ft3

Global 7500

Features • Fastest in-flight internet connectivity worldwide* • B ombardier Vision flight deck with fly-by-wire • Only business jet with four living spaces and a dedicated crew rest area • M aster suite with available shower • S afe and unrestricted access to baggage

Passengers Up to 19 Mach 0.925 Top speed Range at M 0.85 7,700 nm 14,260 km Takeoff distance 5,800 ft 1,768 m Maximum operating altitude 51,000 ft 15,545 m 3 5.5 m3 Total baggage volume 195 ft

Global 8000

Features • Fastest in-flight internet connectivity worldwide* • B ombardier Vision flight deck with fly-by-wire • Farthest-reaching business jet • S afe and unrestricted access to baggage

Passengers Up to 17 Mach 0.925 Top speed Range at M 0.85 7,900 nm 14,631 km Takeoff distance 5,880 ft 1,792 m Maximum operating altitude 51,000 ft 15,545 m 3 5.5 m3 Total baggage volume 195 ft

Challenger 350

EXPERIENCE

Up to 17 Mach 0.90 12,223 km 1,942 m 15,545 m 5.5 m3

All specifications and data are approximate, may change without notice and are subject to certain operating rules, assumptions and other conditions. All maximum range data is based on long range speed. The Global 7500 and Global 8000 aircraft are in development phase. This document does not constitute an offer, commitment, representation, guarantee or warranty of any kind. Bombardier, Learjet, Challenger, Global, Learjet 70, Learjet 75, Challenger 350, Challenger 650, Global 5000, Global 5500, Global 6000, Global 6500, Global 7500, Global 8000 and Bombardier Vision are trademarks of Bombardier Inc. or its subsidiaries. *In-flight excluding North and South poles.

Bombardier Sales Team

Peter Likoray Senior VP, Worldwide Sales & Marketing peter.likoray@aero.bombardier.com + 514 855 7637

George Rependa VP, Sales, USA & Canada george.rependa@aero.bombardier.com + 416 816 9979

Frank Vento VP, Sales, USA frank.j.vento@aero.bombardier.com + 614 581 2359 Michael Anckner RVP, Corporate Fleets, USA michael.anckner@ aero.bombardier.com + 912 656 8316 Christophe Degoumois VP, Sales, Europe, Russia & CIS christophe.degoumois@ aero.bombardier.com + 44 1252 526 606 Emmanuel Bornand RVP, Sales, Europe emmanuel.bornand@ aero.bombardier.com + 44 7808 6429 84 Valeria Kolyuchaya RVP, Sales, Russia, CIS & Eastern Europe valeria.kolyuchaya@ aero.bombardier.com + 79036 11 32 92 Khader Mattar VP, Sales, Africa, Middle East, Asia Pacific & China khader.mattar@aerobombardier.com + 971 50 640 2383 Nilesh Pattanayak RVP, Sales, Asia Pacific nilesh.pattanayak@ aero.bombardier.com + 65 9776 6247

Yubin Yu RVP, Sales, China yubin.yu@aero.bombardier.com + 86 138109 21535

PHOTOS: XXXXXXXX

Peter Bromby VP, Sales, Pre-Owned Aircraft peter.bromby@aero.bombardier.com + 514 242 5510 Stephane Leroy VP, Sales, Latin America & Specialized Aircraft stephane.leroy@aero.bombardier.com + 514 826 0141

businessaircraft.bombardier.com

+ 514 855 8221

USA Wayne Cooper* Sales Director, ID, NM, NV, OR, UT, WY wayne.cooper@ aero.bombardier.com + 316 619 2287 Michael Gelpi Sales Director, CA, HI michael.gelpi@ aero.bombardier.com + 316 640 9297 Henry Kim Sales Director, NJ, NY henry.kim@aero.bombardier.com + 201 560 3793 Scott Magill* Sales Director, OH, PA, KY, TN scott.magill@ aero.bombardier.com + 904 716 8946 Jenny Rogers* Sales Director, AK, CO, MT jenny.rogers@ aero.bombardier.com + 949 274 0966 Mark Serbenski* Sales Director, MI, IN mark.serbenski@ aero.bombardier.com + 269 312 0237 Paula Stachowski* Sales Director, AZ, WA paula.stachowski@ aero.bombardier.com + 316 619 4587 Peter Vasconcelos Sales Director, CT, MA, ME, NH peter.vasconcelos@ aero.bombardier.com + 203 981 4142 USA & Canada Jim Amador Sales Director, NC, SC, VA, WV ji+ amador@ aero.bombardier.com + 864 905 4510 Denise Bell* Sales Director, FL denise.bell@aero.bombardier.com + 954 213 8767 Steve Eck Sales Director, TX steve.eck@aero.bombardier.com + 214 755 9581 Justin Jones* Sales Director, Western Canada justin.jones@ aero.bombardier.com + 403 614 4334 Brandon Mayberry Sales Director, AL, AR, LA, MS, OK brandon.mayberry@ aero.bombardier.com + 949 274 0566 Antonio Regillo* Sales Director, Eastern Canada antonio.regillo@ aero.bombardier.com + 514 244 1130 Todd Spangler Sales Director, GA, IA, MN, ND, SD, WI todd.spangler@ aero.bombardier.com + 404 971 7432

* new and pre-owned aircraft

Ed Thomas Sales Director, IL, KS, MO, NE ed.thomas@aero.bombardier.com + 316 737 5692 Latin America Nic Aliaga* Sales Director, Latin America nic.aliaga@aero.bombardier.com + 316 285 4457 Laurence Vidal* Sales Director, Brazil, Latin America laurence.vidal@ aero.bombardier.com + 55 11 96065 3883 Fernando Zingoni Sales, Caribbean, Latin America fernando.zingoni@ aero.bombardier.com + 54 9 11 526 16964 Europe Massimo Burotti* Sales Director, Austria, Germany massimo.burotti@ aero.bombardier.com + 44 0 783 462 6189 Marc Ghaly* Sales Director, Denmark, Finland, UK marc.ghaly@ aero.bombardier.com + 44 7808 642 978 Giovanni Kollbrunner Sales Director, Greece, Italy, Monaco, San Marino, Switzerland giovanni.kollbrunner@ aero.bombardier.com + 41 79552 4270 Guillaume Payen de la Garanderie Sales Director, Benelux, France, Malta , Portugal, Spain +33 6 07 11 10 44 guillaume.payen.de.la.garanderie @aero.bombardier.com Russia, CIS, Central & Eastern Europe Philippe Dalcher* Sales Director, Russia philippe.dalcher@ aero.bombardier.com + 7 985 4106039 Mirkka Lampinen* Sales Director, Eastern Europe mirkka.lampinen@ aero.bombardier.com + 44 752 595 1031 Daniil Morozov Sales Director, Belarus, Ukraine danylo.morozov@ aero.bombardier.com + 380 676 567 554 Asia Paul Wauchope* Sales Director, Australia, New Zealand paul.wauchope@ aero.bombardier.com + 61 488 456225 Tim Yue Sales Director, Asia Pacific tim.yue@ aero.bombardier.com + 852 9023 8063

China Kathy Guo Li* Sales Director, Hong Kong, Macau, Taiwan guo.li@aero.bombardier.com + 852 919 90870 Middle East, Africa, Asia Pacific, China Rafik Elias Sales Director, Asia, Iran, Indonesia rafik.elias@aero. bombardier.com + 971 561 0 237 27 Hani Haddadin Sales Director, Africa hani.haddadin@ aero.bombardier.com + 971 56 696 0303 Wassim Saheb Sales Director, Middle East wassi+ saheb@ aero.bombardier.com + 971 50 6546 627 Vinod Singel Sales Director, India vinod.singel@ aero.bombardier.com + 91 988659000 Specialized Aircraft Jonathan Cree Sales Director, Asia, Australia jonathan.cree@ aero.bombardier.com + 416 716 2925 John Gonsalves Sales Director, Caribbean, Latin America, USA john.r.gonsalves@ aero.bombardier.com + 860 614 1778 Simon Jackson Sales Director, Canada, Europe, India, Israel, Pakistan simon.jackson@ aero.bombardier.com + 514 826 2342 Kamel Srour Sales Director, Africa, Middle East, Turkey kamel.srour@ aero.bombardier.com + 514 298 0271 Pre-Owned Aircraft Chuck Thomas Sales Director, Eastern USA chuck. thomas@ aero.bombardier.com + 702 249 6543 Zachary Wachholz Sales Director, Western USA zachary.wachholz@ aero.bombardier.com + 316 648 7416 Bill Wendell Sales Director, Central USA bill.wendell@ aero.bombardier.com + 512 818 0151 Ameer Otaky Sales Director, Middle East ameer.otaky@ aero.bombardier.com + 971 56 401 8892

EXPERIENCE

News

People • Events • Awards

FEBRUARY 15, 2018

Special Deliveries Bombardier delivered 56 Challenger 350 aircraft in 2017, capturing an astounding 53 percent of the super-midsize category and leading in the segment. The business jet first entered service in 2014 and also surpassed the 200-delivery mark in 2017. As Peter Likoray, Senior Vice President, Sales and Marketing, Bombardier Business Aircraft, noted, the Challenger 350 program “has tallied more deliveries in the last decade than any other business jet platform.” 56

EXPERIENCE

News

“The Masterpiece,” the fifth and final vehicle in the Global 7500 aircraft’s flight test program (FTV5) completed its first flight successfully on January 30, 2018

NOVEMBER 14, 2017

Daily Double Bombardier’s London Biggin Hill Service Centre has added a new hangar that will allow employees to attend to twice as many Learjet, Challenger and Global aircraft. The new facilities are dedicated to heavy maintenance events, including 96- and 120-month inspections. The center, inaugurated in May 2017, has also added more than 70 technicians and three project managers to the staff – with a total of 115 employees expected on-site by mid-2018. “This expansion is also a testament to Bombardier’s dedication to growing business aviation in the UK,” said Jean-Christophe Gallagher, Vice President and General Manager, Customer Experience, Bombardier Business Aircraft.

APRIL 15, 2018

Extended Reach Bombardier revealed that the Global 7500 business jet, having completed multiple long-range flights around the world, now boasts an outstanding range of 7,700 nautical miles, connecting more city pairs than any other business aircraft. The Global 7500 aircraft is now the largest and the longest range business jet ever built, and is able to fly a full 300 nautical miles farther than initial commitment.

JANUARY 4 + FEBRUARY 28, 2018

Global Tour

A full-scale, 105-foot-long (32-meter) mock-up of the Global 7500 aircraft – the largest purpose-built business jet in the industry – has been touring the globe, giving select international guests a rare chance to explore its industry-redefining four-zone interior. The mock-up stopped in Olbia on Sardinia last summer, at NBAA in the fall, then in Dubai, Singapore and Shanghai, and will be back in Olbia again this summer. In the Middle East debut, VIPs were invited to explore the cabin in the luxe Jetex Private Terminal in Dubai. The mock-up then made its first appearance in Asia-Pacific on Singapore’s Keppel Island (pictured), complementing Bombardier’s commanding presence at the Singapore airshow.

APRIL 29, 2018

Cloud Nine Bombardier Business Aircraft chose the Milken Institute Global Conference in Beverly Hills to unveil the Nuage, its industry-redefining seat. French for “cloud,” the Nuage seat introduces business aviation’s first entirely new seat architecture in over 30 years. Bringing the most desirable aesthetic and functional features of luxury seating into the cabin, the Nuage seat features fluid lines, the first-ever fully floating base and center swivel axis, a patented tilt-link system and an all-new deep recline position – all combining to achieve unparalleled in-flight comfort.

OCTOBER 9, 2017

Two for the Show Zenith Aviation became the largest operator of Learjet 75 aircraft in Europe after ordering two more for its fleet. Britain’s leading bespoke charter service provider has been flying the aircraft since 1999 (as well as Challenger jets). In total, there are approximately 160 Learjet aircraft operating in Europe. (Pictured: Stuart Mulholland, managing director, Zenith Aviation, and Marc Ghaly, sales director for Northern Europe and Israel, BBA.) EXPERIENCE

News OCTOBER 8, 2017

Architectural Digest Las Vegas was abuzz at the unveiling of Bombardier’s fourth Global 7500 flight test vehicle (FTV4) aka “The Architect.” The FTV4 was ferried to NBAA-BACE 2017 after its successful maiden flight in September and showcases the Global 7500 jet’s gamechanging interior. The Global 7500 aircraft is the first business jet with four living spaces, including the industry’s largest and most well-appointed kitchen. Prior to first flight, interiors were validated at Bombardier’s Global Center of Excellence in Montreal in a one-of-a-kind test rig that replicates flight conditions. “FTV4 is confirming the unparalleled comfort and interior design that our customers can expect from this game-changing business jet,” said Michel Ouellette, Senior Vice President, Global 7500 and Global 8000 Program. 58

EXPERIENCE

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