EMERGENCY RESPONSE GUIDELINES
CONTACT NUMBERS
Key Contact Numbers
Campus Security (24 hours a day) 416-526-7424
Shift Operator (24 hours a day) 905-713-4480
Health Centre Pager (24 hours a day) 416-331-5808
Direct line to Health Centre 905-727-9843
School Emergency Response Team (ERT) Contact Numbers *Leadership Team Members
*Adams, Kylah – Executive Assistant to the Head of School 289-221-4448
*Biasi, Trevor – Assistant Head of School 905-758-0137
*Fleming, Nicolette – Director of Communications 647-290-7523
Greaves, Dave – Head of Campus Security 905-758-0347
*Hollett, Janice – Chief Financial Officer 416-540-5234
Hovius, Graham – Director of Property & Facilities 905-751-5612
*Humphreys, Erin – Director of Health & Wellness 647-409-8522
*Inglis, Jamie – Assistant Head of School 905-758-1635
*Kelly, Shannon – Director of Human Resources 905-251-2954
*McHenry, Kevin – Head of School 905-717-6595
*Paluch, Michael – Deputy Head of School 905-751-9284
*Ramon, Keith – Director of Boarding 905-717-8763
*Roy, Michael – Executive Director, Enrolment Management 416-528-3802
*Rush, Steve – Director of IT 905-751-6779
Stewart, Dave – Associate Director, Upper School & Student Affairs 905-716-9470
*Weedon, Nicholas – Executive Director of Advancement 416-951-0517
Boarding Heads of House Contact Numbers
Sifton House – Marcello Lio 416-670-8615
Sifton House – Mohammad Asgary (Asst.) 437-255-5138
Sifton House – Deanna Harris (Asst.) 289-208-3314
Flavelle House – Emily Keating 613-552-0680
Flavelle House – Mark Burton (Asst.) 905-751-9741
Flavelle House – Ryan Turley (Asst.) 647-324-9495
Memorial House – Chris Papalia 905-751-8777
Memorial House – Jess Auger (Asst.) 647-824-7311
Memorial House – Kevin Gate (Asst.) 519-216-5818
Memorial House – William McHenry (Asst.) 905-751-9530
Macdonald House – Keith Ramon 905-717-8763
Macdonald House – Trevor Biasi (Asst.) 905-758-0137
Macdonald House – Michael Knox 416-660-5433
Macdonald House – Matthew Minchella (Asst.) 289-221-4449
Macdonald House – Thomas Morra (Associate Faculty) 905-751-7036
Macdonald House – Kylee O’Hara (Associate Faculty) 905-809-9235
York Region Emergency Contact Numbers
Children’s Aid Society of York Region 905-895-2318
Community Crisis Line (someone there to talk and give advice) 310-2673
Crime Stoppers 1-800-222-8477
Emergency (Fire/Medical/Police) 911
York Regional Police (non-emergency) 905-830-0303
Kids’ Help Phone (someone there to talk and give guidance) 1-800-668-6868
Ontario Poison Centre 416-813-5900
EMERGENCY RESPONSE LEVELS
Level 1
Isolated critical incident, e.g., minor lab accident or spill, theft, vandalism, accidents (minor vehicular or pedestrian)
• Contact Campus Security, Courtenay Shrimpton, Deputy Head, and Nicolette Fleming, Director of Communications
• Above member to contact shift operator and other appropriate parties
• If the situation warrants, call 911
• The appropriate school director will contact and inform students/parents if necessary
Level 2
Localized critical incident, e.g., power outage, steam leak, flood or water main break on campus
• Contact Campus Security, Klaus Griese, Director of Property & Facilities, Steve Rush, Director of IT (power outage), Nicolette Fleming, Director of Communications
• Above member to contact shift operator and other appropriate parties
• If the situation warrants, call 911
• The appropriate school director will contact and inform students and parents if necessary
Level 3
Major critical incident, e.g., bomb or weapon threat, environmental threat (e.g., ice storm, tornado), evacuation (e.g., due to power outage, gas leak, or flood), fire, series injury, death
• Contact Campus Security, Kevin McHenry, Head of School, Nicolette Fleming, Director of Communications, Angus Murray, Incident Responder
• The Head of School and Leadership team are notified of the incident
• Command Centre established
• Board Chair may be notified of the crisis by the Head of School
• Due to the varying nature and requirements of emergencies, the exact makeup of the ERT may vary as determined by the Head of School or Crisis Management Director
• Follow emergency response guidelines
If you come across an event that requires a lockdown, hold and secure, or shelter in place, use the Activator app on your phone to activate the emergency communication and notify Nicolette Fleming and Kevin McHenry immediately.
In the event of a campus emergency, alerts will be posted to Edsby, the SAC website, and social channels. DO NOT CALL RECEPTION.
LOCKDOWN EMERGENCY PROCEDURES
(i.e., armed individual)
• Activate LOCKDOWN message via mobile phone or push the button in Rogers Hall Reception or Upper School Administration Office.
• Call 911 (stay on the line, and if possible, document events and times).
• Activate ERT by calling Campus Security at 416-526-7424.
• Disregard fire alarm systems (unless there is a clear indication of fire), school bells, or allclear announcements.
• The LOCKDOWN is in effect until cancelled by a school administrator or police. This will be done in person in a room-to-room clear-out.
Your options in a LOCKDOWN are as follows:
RUN to the outdoor SAC assembly areas if it is safe to do so or seek shelter. DO NOT enter the school. Meet at the following outdoor designated areas: St. Andrew’s Plaza, back of school past the high ropes course, outside the north Willow Farm gate.
HIDE if unable to run.
• Lock doors (barricade doors)
• Turn off lights, computers, and cell phones
• Close blinds
• Remain quiet and monitor the welfare of students
• Take attendance (if possible)
• Remain in a secure location (you may be there for hours), including outdoor assembly areas, until collected
ACTION – be prepared to act if necessary. Take and follow directions from the police.
DO NOT: Panic, use cell phones or your computer unless communicating vital information with police (i.e., medical emergency, location of suspect), leave the room unless it is safe to do so, evacuate rooms unless instructed by police, or leave students unattended.
IN THE EVENT OF A FIRE
• Activate the fire alarm.
• Call 911.
• Evacuate school buildings, closing doors and windows behind you.
• Go to your designated assembly area and take attendance.
• If unable to leave via the nearest exit in a boarding house, gather in the set staging areas (boarding houses) and pull the alarm outside the staging door.
• Inform emergency responders about people who have not been evacuated or if you know someone who is trapped or in the staging area.
• Call security at 416-526-7424.
DO NOT: Use the elevator, leave windows and doors open, leave students unattended, or try to fight the fire yourself
IN THE EVENT OF RELEASE OF HAZARDOUS MATERIAL
(i.e., Gas Leak, Chemical Spill, etc.)
Location, quantity, concentration, and other factors affect how a spill will be handled. Unless you are familiar with the materials, risks, and specific clean-up procedures, do not try to clean up the spill. Consult the MSDS for information on the type of material.
In the case of a major or dangerous chemical spill/hazard or the smell of natural gas:
• Evacuate as needed – keep students together and move to the receiving assembly area (e.g., Cole Hall, La Brier Family Arena) as directed by the administration.
• Call 911
• Call Campus Security 416-526-7424
• Call Shift Operator 905-713-4480
• If 911 emergency assistance is not required, the Shift Operator and/or Campus Security will deal with a minor chemical spill.
• Identify material and location and report details of the incident, including fire, fumes, or other unusual conditions.
• If materials are in the Science Department, contact the Science Department Head, Michael Carroll, at 905-751-9732.
• See the science classroom information below.
• If there are victims, check for adverse medical symptoms (e.g., loss of breath, fainting, etc.) and inform the Director of Health & Wellness, Erin Humphreys, at 647409-8522.
• Isolate, identify, and get names of students and staff who may have been exposed or contaminated by the substance.
• Document details after the incident.
• If the material is a radioisotope, please refer to the SAC Radiation Safety Manual here or in Appendix A of the Emergency Response Guidelines.
• Do not leave students unattended or release students unless cleared by the Health & Wellness Centre staff.
DO NOT: Panic, leave students unattended, or release students unless cleared by the Health & Wellness Centre.
FYI – Science Classrooms:
MSDS sheets are located in yellow binders on the counters in M204 (General Science), M206 (Biology lab), M303 (Chemistry lab), and M306 (Chemistry lab).
Chemical spill and first aid kits are mounted on the wall in M204, M206, M303, and M306.
Eyewash stations and emergency showers are located in the M204, M303, and M305.
Fire extinguishers are located at the west end of the second-floor hallway, the north end of the third-floor hallway, and in M308.
HOLD & SECURE AND SHELTER-IN-PLACE EMERGENCY PROCEDURES
Hold & Secure:
The goal is to secure all individuals inside the school and restrict access to others. Typically, this will be initiated under the direction of the YRP or other emergency agencies.
A hold and secure should be used when it is desirable to secure the school due to an ongoing situation outside and not related to the school (e.g., typically some criminal activity in the neighbourhood).
In the event of a hold and secure:
• A PA announcement and Alertus will announce the Hold & Secure.
• All students and staff working outside or participating in outdoor activities should move into a school building.
• Staff should cover classroom windows and draw blinds until the situation near the school is resolved. Classroom or boarding doors should be locked.
• All exterior doors are locked.
• The school can function normally with appropriate adjustments – there is no restriction on internal movement.
• Students and staff may enter the school, but not leave the school – no one else is permitted to enter the school unless identified.
• The Hold & Secure will be cancelled by the YRP and announced via the PA ‘all-clear’ message and Alertus.
Shelter-in-Place:
The goal is to secure all individuals inside a building and maintain a safe environment. Typically, this will be initiated under the direction of the YRP or other emergency agencies.
A Shelter-in-place will be used for an environmental or weather-related situation where it is necessary to keep all occupants within the school and protect them from an external situation.
In the event of a Shelter-in-Place:
• A PA announcement and Alertus will announce the Shelter-in-Place.
• Maintenance will turn off all fans and heating and air conditioning units in the buildings.
• All exterior doors are locked.
• People can enter the school but not leave.
• Staff should cover classroom windows and draw blinds – stay away from windows.
• Normal school operations continue within the building – there is no restriction on movement within the school.
• Collect students from gyms and outside areas – move to safe interior rooms and away from windows (e.g., hallways with lots of windows).
• If you are outside of a building (on school grounds), move immediately to the nearest school building.
• The Shelter-in-Place will be cancelled via PA with the ‘all-clear’ message and Alertus.
Staying Safe in Hazardous Weather Conditions
When it comes to hurricanes, tornados, or any type of severe weather, remember: “Don’t be scared. Just be prepared.” – Environment Canada’s Meteorological Service (ECMS)
There are myriad risks associated with severe weather. ECMS issues watches, alerts, and warnings on an escalating scale as hazardous weather or an environmental event poses a possible, imminent, or certain threat to public safety and property.
The SAC/SAS Crisis team tracks information on www.weather.gc.ca. When severe weather is forecasted, the SAC/SAS Crisis team will issue warnings and the appropriate action to take via PA announcement and the school’s emergency notification system, Alertus.
If there is a significant threat of a tornado or hurricane, proceed to the basement of the building you are in and keep away from windows.
TRESPASSER/UNAUTHORIZED VISITOR
• Identify the person as an unauthorized visitor.
• If you are comfortable with approaching the visitor, communicate in a non-threatening manner and ask if assistance is needed.
• Walk the unauthorized visitor to Reception or Campus Security to sign in.
• If the person refuses to report to Reception or Campus Security or if you feel unsafe
o Call Campus Security at 416-526-7424
o Call a member of the Leadership Team
• Document description and location of individual(s) (e.g., license plate number and type of car).
• Campus Security will assess the situation and call 911 if necessary.
• Campus Security will report the incident in the report log.
DO NOT: Confront the unauthorized visitor(s) if they appear armed or agitated
VANDALISM/THEFT
• Call Campus Security at 416-526-7424.
• Campus Security will assess the situation and call 911 if necessary.
• Document description and location of individual(s) (e.g., license plate number and type of car).
• Campus Security will report the incident in the report log.
DO NOT: Confront the unauthorized visitor(s) if they appear armed or agitated.
ASSAULT
Any incident of physical assault, including sexual assault, must be immediately reported to Campus Security and the Head of School or their designate, who will arrange for appropriate notification of authorities, including local law enforcement.
• Gather all facts regarding the situation.
• Call 911.
• Call Campus Security at 416-526-7424.
• Call the Director of Health & Wellness at 647-409-8522 or the Health Centre pager at 416-331-5808.
• Depending on the situation, remove everyone from the scene and keep the scene secure until the police arrive.
• Afterwards, document everything, including key witnesses.
• Stay with students and provide assistance.
• Follow Heath Centre guidelines for necessary counselling or other trauma-reduction activities.
DO NOT: leave students alone.
BOMB THREAT
• Listen carefully to the caller (use the checklist provided).
• Ask questions and check for caller ID number.
• Call 911.
• If the threat is sent by email/mail, print it and forward it to Campus Security and the Head of School or their designate.
• Take and follow directions from the police.
• The Head of School or designate may decide whether or not to evacuate the building, depending on the immediacy or seriousness of the threat.
• With the announcement to evacuate, employees will open classroom windows and doors and evacuate as per fire drill procedures.
• Buildings and grounds will be searched by police, and re-entry to buildings will be made only after consultation with police/fire departments.
• Teachers must take attendance, and supervisors should document their teams’ presence.
DO NOT: handle a suspicious object, activate the fire alarm, panic, evacuate unless instructed by police/SAC administration, re-enter the building, or leave students unattended.
BOMB THREAT CHECKLIST
Questions to Ask
1. When is the bomb going to explode?
2. Where is the bomb right now?
3. What does the bomb look like?
4. What kind of bomb is it?
5. What will cause it to explode?
6. Did you place the bomb?
7. Why?
8. What is your name?
Caller’s Voice