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ABOUT US

ABOUT US

IN-PATIENT CARE

At our state-of-the-art In-patient Unit, overlooking the Firth of Forth, we offer world-leading care for people with advanced progressive illnesses.

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OUR IN-PATIENT UNIT

We know that coming to our hospice facility can be unsettling, so we do all we can to make it feel like a home from home. You ’ll be met by a member of our team who will show you to your room and help you settle in. Our doctors will work with your own medical team to ensure you have the best care and, while you ’ re with us, you may also benefit from help from social workers, occupational therapists, physiotherapists, arts team and complementary therapists. Although in patient care is most commonly associated with the advanced stages of illness, around 40% of our in-patients return home once we ’ ve helped get their symptoms under control. People come to stay we us while we manage their pain or control their nausea, and a short-term stay often gives much-needed support to family and carers.

I’d never had a foot massage before. It was absolutely beautiful...

VISITING HOURS

Your family and friends are welcome to visit you any time of the day or night. We just ask that they sign in at reception so we know who ’ s in the building. We can also arrange for you ’ re a member of your family to stay overnight. They could stay in your room with you or in one of our family bedrooms.

MEAL TIMES

Nutrition is important. Our dedicated catering and hospitality teams create menus with all sorts of options and if you have any specific dietary requirements, please just let us know.

FACILITIES ON THE WARDS

We have two wards – Cedar and Pentland – and on each one the nursing team is responsible for delivering your care and treatment and helping keep you up to date with how things are. They ’ll help make sure you get the foods you like, take small steps towards your goals and even arrange for a relaxing jacuzzi bath. Our wards consist of a number of private, single rooms. All are spacious, airy and we do all we can to make sure they feel as close to home as possible.

SUPPORTIVE CARE SERVICES

Our supportive care team help patients manage symptoms and improve their general wellbeing by offering practical and psychological support. These services are available to in-patients and outpatients both in the Hospice and in the community and can be accessed at any stage of your illness.

Talking to the people close to you about what is happening is often one of the most difficult parts of an incurable diagnosis. We help individuals and families and organise support groups that provide a range of creative ways for to engage with others. We can help you speak to children about what’ s happening in your family, offer general information and advice, undertake individual work with children and their families, and support their wider social world. We also offer support to people who are bereaved.

I was worried about how I would cope living at home, but the team have made sure I’ m comfortable and have all the support I need.

SOCIAL WORK

Our social workers will help you with things like sourcing practical help at home, accessing other services, providing advice about debt or income maintenance, helping with housing, advocacy, working with school or employers, or offering social or emotional support. We ’ll help you work through the practicalities of going home or moving to a different care setting.

COUNSELLING

Counselling offers a safe space to talk through what can be complicated and overwhelming emotions and difficult situations. The aim is to help you and those supporting you to talk about what’ s happening so as to identify underlying problems or worries, and come up with a plan of action for positive change.

COMPLEMENTARY THERAPY

Our Complementary therapy service offers a space where you don ’t have to talk. Therapies might help you to relax, manage pain and feel more in control. We offer a range of therapies, we have a hairdresser and even a team of therapets who visit regularly.

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