STIRLING COUNCIL
Annual Report
2018-19
stirling.gov.uk
Stirling Council Annual Report 2018/19
Introduction Welcome to Stirling Council’s Annual Report. This document is designed to provide readers with an insight into Stirling Council’s performance against its strategic aims and priorities between April 2018 and March 2019. Our Annual Reports tell the story of our work across the previous financial year, shining a light on our achievements and recognising the successes of our services. They also provide us with an opportunity to be transparent and accountable to the public we serve, by showcasing our efforts to meet our strategic goals. This year’s Annual Report has taken on a new format, with data presented in relation to the six Key Priorities of the Council.
A Quality Education and Social Care
Look after all citizens, from early years to adulthood, by providing quality education and social care services, to allow everybody to lead their lives to their full potential
B
Poverty
Target all forms of poverty across our communities and mitigate the impact of austerity and welfare cuts on those hit the hardest
C
Affordable Housing & Social Housing
Create more affordable housing and social housing in all of our communities. Lead by example as an organisation in setting exceptional standards in building practice, environmental practice, employer practice, tenant relations and homelessness prevention
D Inclusive Economic Growth & City Region Deal
Deliver inclusive economic growth and promote prosperity. We will deliver a City Region Deal and pursue policies and solutions that encourage high quality, high paying jobs into all of Stirling’s communities
E
Environment & Infrastructure Improvements
Create and implement environment and infrastructure improvements. Deliver new ownership and delivery methods in energy generation, public transport and internet access, ensuring profits and services work to community, not commercial priorities
F
Tourism
Commit and coordinate our resources to ensuring Stirling becomes a must visit destination; with heritage, culture, environment and economic strategies working hand in hand to encourage tourists to stay for a minimum of three days and two nights
These Priorities are at the core of everything we do. They guide our strategies and form the backbone of our Five Year Plan and our Local Outcome Improvement Plan. Over the past year it has become clear there is a gap in public understanding of these Priorities and it is our aim in this report to bridge this gap by presenting information that not only shows how well we are performing, but explains the rationale behind our work. Each section of this report will show how the Council’s performance relates to a particular Priority, and will provide readers with data that will measure how well we are achieving our overarching aim of making Stirling “a place where everyone can thrive.”
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Key Priorities
Finance and Economy
OVERARCHING VISION: STIRLING A PLACE WHERE EVERYONE CAN THRIVE
PROSPEROUS
HEALTHY
ACHIEVING
RESILIENT
CPP STRATEGIC OUTCOMES
Look after all citizens, from early years to adulthood, by providing quality education and social care services, to allow everybody to lead their lives to their full potential Priority A
Target all forms of poverty across our communities and mitigate the impact of austerity and welfare cuts on those hit the hardest Priority B
Create more affordable housing and social housing in all of our communities. Lead by example as an organisation in setting exceptional standards in building practice, environmental practice, employer practice, tenant relations and homelessness prevention Priority C
Deliver inclusive economic growth and promote prosperity. We will deliver a City Region Deal and pursue policies and solutions that encourage high quality, high paying jobs into all of Stirling’s communities Priority D
Create and implement environment and infrastructure improvements. Deliver new ownership and delivery methods in energy generation, public transport and internet access, ensuring profits and services work to community, not commercial priorities
Commit and coordinate our resources to ensuring Stirling becomes a must visit destination; with heritage, culture, environment and economic strategies working hand in hand to encourage tourists to stay for a minimum of three days and two nights
Priority E
Priority F
COUNCIL PRIORITIES (in support of PHAR) BE COMMUNITY-LED, BE ONE COUNCIL: ONE TEAM, BE A LEARNING COUNCIL, BE RISK-AWARE: NOT RISK-AVERSE, BE OPEN & RESPONSIVE
Stirling Council Annual Report 2018/19
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Business Plan Indicators
Finance and Economy
In addition to the information relating to our Key Priorities, this year’s Annual Report also outlines our performance in relation to our Five-Year Business Plan. This plan operates on an annual basis, allowing the Council to plan short-term strategic goals yet still provide enough flexibility to prepare Stirling for the future. Central to the Business Plan is the alignment of the goals of our communities and the Council’s priorities. In this report, you can see how well we have performed in our efforts to reach these goals. The information is displayed alongside its corresponding Council Priority, and you can read more about our community planning on page 50.
Stirling Council Annual Report 2018/19
Vision To be bold, ambitious and community-led, delivering quality services with customer focus, tailored to the different needs of our communities. As a Council, our strategic vision is for Stirling to be “somewhere everyone can thrive,” based on delivering services centred on our citizens and communities. We have a bold and detailed plan, guided by inclusive growth principles, to reposition the area as an economic and cultural powerhouse with strong international reach. We are ready to do this, with the backing of our local communities, elected representatives, City Commissioners and Community Planning Partners. Our collaborative and evidence-based approach has identified a need to deliver organisational transformation, and continue to invest and deliver for our communities through our City Region Deal and our localities programmes.
Service Delivery Stirling’s unique socio-economic landscape means our services have to be flexible, adaptable and responsive to the specific needs of our varying communities. Stirling Council will face significant changes and challenges over the next five years that will impact on the way we operate. These changes are being driven by policy, legislative and demographic factors. We must also be responsive to the financial challenges ahead, which include the requirement to save at least £34m over the next five years while continuing to deliver our day to day services. The Council will continue to respond to this increasingly challenging economic environment by seeking innovative and effective ways of delivering high-value services in partnership with our residents and communities.
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A message from the
Council Leader
Finance and Economy
SCOT T FARMER The 2018/19 financial year was a challenging but ultimately successful one for Stirling Council. In the face of increasing financial pressures, we still recorded major, strategic achievements and I’m pleased to see our Annual Report take stock of these in the context of our Key Priorities. The priorities laid out in this document guide the strategy which we, the 23 Elected Members, are responsible for shaping. We are building solid foundations, improving service delivery for all and protecting our most vulnerable while tackling the unique challenges we face in Stirling at a local level, and continued austerity at a national level, head-on. One of the biggest challenges of the year ultimately resulted in one of our biggest successes, as Elected Members worked to settle a £4million gap in our finances. We achieved that together with the help of our residents and staff through the Big Conversation, and it is this type of engagement that will secure further success in the future. Prior to this, our Council Committees helped set the agenda to deliver transformational initiatives across our communities, which have been paramount to achieving some of the success you see in this report. We have also implemented an increase to the Living Wage above national rates, brought hyper-fast broadband to our city and rural community, developed our Locality Action Plans and continued the integration of our social care work with Clackmannanshire Council and NHS Forth Valley through the Health and Social Care Partnership. Engagement is also now at the heart of everything we do, and this extends beyond the annual budget-setting processes. Your Stirling: You Decide gave our communities the chance to tell us what they wanted changed or improved in their area’s infrastructure or environment and we are now delivering that. We can also look to our specific and tailored interventions in our rural settings to bring high-speed internet access to those who need it most, or our efforts to bridge the poverty gap for our young people through holiday clubs and free access to sanitary products, as further examples of a council that listens and responds. Working this way can take time but it is the only way to get it right for Stirling, and I’m confident we will continue do that in the years ahead.
Stirling Council Annual Report 2018/19
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Cityfibre delivery
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A message from the
Chief Executive CAROL BEAT TIE Stirling Council aims to make this local authority area one where everyone can thrive. Our key priorities* are designed to help us achieve that ambition and our teams have worked tirelessly towards that goal over the past year. This year’s Annual Report focuses strongly on those priorities, and sets out our performance as a Council against what we have committed to do. We have taken this approach to improve transparency for our residents and partners, and to set out clearly how and why we deliver our services. Our recent Best Value Audit Report (2018) from Audit Scotland highlighted this was important because, while our services are performing well and often above Scottish average levels, there is still a gap in the public’s understanding of why we do what we do. For example, over the past year we have increased the percentage of young people leaving our schools for positive destinations, but what is the significance of that, and why are we focusing on it? The answer, is that Key Priority A for the Council is: “To look after all of our citizens, from early years through to adulthood, by providing quality education and social care services, to allow everybody to lead their lives to their full potential.” It is this type of reasoned analysis that underpins this year’s report. Our Key Priorities are explained in full and referenced throughout the entire document. This will go some way to bridging that gap in understanding by showing not only performance levels, but the overall target our work is trying to deliver across Priorities A – F. As we strive to maintain the positive service delivery outlined in this report, we pledge to work together with our communities and will continue to listen to their concerns and priorities. For now, however, I want to offer my praise, backing and personal thanks to our Elected Members, residents and staff for the part they have played in producing the positive outcomes detailed in this report which cover my first six months as Chief Executive of Stirling Council.
Carol Beattie Chief Executive
*Please refer to page 2 for a full description of all Key Priorities
Stirling Council Annual Report 2018/19
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Key Performance Indicators
This report presents performance information used to monitor progress made by the Council in relation to its Key Priorities and other performance targets during the financial year 2018 - 19 (April 2018 - March 2019). Performance information is presented under the following themes:
1. Priority A - Quality Education and Social Care 2. Priority B - Poverty 3. Priority C - Affordable Housing and Social Housing 4. Priority D - Inclusive Economic Growth and City Region Deal 5. Priority E - Environment and Infrastructure Improvement 6. Priority F - Tourism 7. Supporting Our Priorities This report represents a small sample of the extensive information on Stirling Council’s performance that is available on the Stirling Council website. On the website you will find additional performance indicators, an overview of our performance management framework, background information on the performance indicators used and further information on how our performance compares with other local authorities. The performance pages can be accessed on the Stirling Council website here: www.stirling.gov.uk/performance-overview The Local Government Benchmarking Framework also provides a wide range of information about how all Scottish councils, including Stirling Council, perform in delivering better services to local communities. The framework enables comparisons of performance and can be accessed here: http://www.improvementservice.org.uk/ benchmarking/ If you have any comments, suggestions and questions on Stirling Council’s performance and how we report, please email: StirlingPerforms@stirling.gov.uk, or you can phone the Portfolio Management and Data Office on 01786 233019.
Important words, phrases and symbols Target The Target is the level of performance we are aiming to reach.
Green Tick - Performance is on or above target Amber Triangle - Performance is below target
Red Threshold
but is not below the red threshold
If performance falls below the Red Threshold it would it indicate underperformance on this indicator
Red Hexagon - Performance is below the red
Performance is improving Performance is getting worse
threshold
Graph - This indicator is for information only and does not have a target set.
Stirling Council Annual Report 2018/19
Priority A: Quality Education and Social Care
Look after all citizens, from early years to adulthood, by providing quality education and social care services, to allow everybody to lead their lives to their full potential.
Bellfield Centre Opening Oct/Nov 2018 A young trainee site manager had the honour of handing over the keys for the new Bellfield Centre which opened in December 2018. The new Centre will provide short-term care, assessment or rehabilitation for older people who require additional support following an illness or operation.
Stirling nursery recognised for food innovation by national regulator A Stirling nursery’s innovative work to encourage children to eat well has been handpicked by the national regulator as a shining example.
“This is fantastic recognition for all the staff and the excellent work they have done in this area to give children the best start in life.�
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Priority A: Quality Education and Social Care
Initial positive leaver destination Stirling (approx. 3 months after leaving school) 100% Years
90
Target
80
Current Value
94.4%
Last Updated
2017/18
Current Target
94.3%
Red Threshold
91.5%
91.4%
93.3%
93.8%
94.4%
70
Status
60
Long Term Trend
50% 2013/14
2014/15
2015/16
2016/17
2017/18
The positive destination figure continues to increase and is at its highest over the last five years. This improving trend can be attributed to increased intervention and enhanced monitoring and tracking of those young people at risk of not securing a positive destination. Annual PI will not be available for 2018/19 until February 2020.
Follow-up positive leaver destination (Annual-June) (approx. 9 months after leaving school) 100% Years
90
Target
80
Current Value
94.7%
Last Updated
2017/18
Current Target
94%
Red Threshold
90.1%
91.6%
92.8%
93.9%
94.7%
70
Status
60
Long Term Trend
50% 2013/14
2014/15
2015/16
2016/17
2017/18
Stirling Council follow-up destinations at 94.7% is now at its highest level and above the national average for the third year in a row. This reflects our continued focus on ensuring all young people are able to access a positive destination when they leave school. The service also continues to improve and embed their partnership working with Skills Development Scotland. This is the number of young people who do not enter a positive destination post-school.
Stirling Council Annual Report 2018/19
% Looked after children leavers attaining literacy & numeracy Scottish Credit and Qualifications Framework level 4 or better (Annual - February) % 40
20
60
80 75%
2017/18
Target Red Threshold
55%
2016/17
45.5%%
2015/16 2014/15
61.9%
2013/14
Year
Current Value
75%
Last Updated
2017/18
Current Target
54%
Status
38.9%
Long Term Trend
In Stirling the 2017/18 figure was 75% and for comparison the national average was 55%.
% Looked after children leavers attaining literacy & numeracy SCQF Level 5 or better (Annual - February) % 10
20
2017/18
30 20.8%
18.2%%
2015/16 2014/15
19% 16.7%
Year Target
35%
2016/17
2013/14
40
Red Threshold Current Value
20.8%
Last Updated
2017/18
Current Target
20%
Status Long Term Trend
In Stirling the 2017/18 figure was 20.8% and for comparison the national average was 20.8%.
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Priority A: Quality Education and Social Care
Total number of looked after children at home No. 20
40
60
1st Quarter 2018/19
77
2nd Quarter 2018/19
77
3rd Quarter 2018/19 4th Quarter 2018/19
100
80
Quarter Year Target Red Threshold
102 93
Current Value
93
Last Updated
2018/19
Current Target
90
Status Long Term Trend
It is a key goal of the Children & Families Service to shift the balance away from residential placements to family-based care within a young person’s own community. This performance indicator measures the total number of looked after children at home. A wide range of improvement activities have been undertaken to achieve this strategic goal. Examples of improvements include opening additional supported housing for care leavers, employing enhanced foster carers for young people with more complex needs, additional intensive support for young people and their families, and additional therapeutic resources. The ultimate goal is to reduce the number of young people who need to be involved in the statutory care system. Throughout, there has been a steady and sustained reduction in the number of young people who are in residential placements with this reducing from 28 to 17 over the course of the year. There has also been a reduction in young people in foster placements from 55 to 46. The number who are cared for in a kinship care setting has remained broadly stable throughout the year and those who are looked after at home has increased marginally from 86 to 93. Overall, the total number of young people in the statutory care system has reduced from 229 to 217. This demonstrates improvements are being made to reduce care and the number of young people in the statutory care system. The improvements have been made with the needs of young people at the core of decision making and we are confident that young people’s needs are being met dependent on their individual circumstances.
Stirling Council Annual Report 2018/19
Total number of looked after children in kinship care No. 20
60
40
1st Quarter 2018/19
80 62
3rd Quarter 2018/19
60
4th Quarter 2018/19
Target Red Threshold
66
2nd Quarter 2018/19
Quarter Year
Current Value
61
Last Updated
2018/19
Current Target
60
Status
61
Long Term Trend
Total number of looked after children in foster care No. 20
40
60
80
59
1st Quarter 2018/19 2nd Quarter 2018/19
50
4th Quarter 2018/19
Target Red Threshold
61
3rd Quarter 2018/19
Quarter Year
Current Value
46
Last Updated
2018/19
Current Target
52
Status
46
Long Term Trend
Total number of looked after children in residential care Quarter Year
No. 20 27
1st Quarter 2018/19 2nd Quarter 2018/19 3rd Quarter 2018/19 4th Quarter 2018/19
40
21 17 17
60
80
Target Red Threshold Current Value
17
Last Updated
2018/19
Current Target
28
Status Long Term Trend
15
16
Priority A: Quality Education and Social Care Finance and Economy Finance and Economy
Percentage of funded early years provision which is graded good/better 100%
100%
100% 97.8%
97.9%
95.8%
Years
93.5%
90
Current Value
100%
Last Updated
2017/18
Status Long Term Trend
80% 2012/13
2013/14
2014/15
2015/16
2016/17
2017/18
In 2017/18 the percentage of funded early years provision in Stirling which is graded good or better is 100% which is above the national average of 91.03%. Stirling Council is ranked joint top local authority in Scotland for this measure. The graph shows how Stirling Council’s performance compares with other local authorities in Scotland. The blue bars show Stirling’s performance each year.
Percentage of school leavers achieving level 4 literacy and numeracy
89.1 90.4
2018
94.5
2017
89.2 90.3 93.2
2016
88.1 90.0 92.6
2015
2014
85.8 87.8 84.1
77.7
81.2 83.8
0 10 20 30 40 50 60 70 80 90 100 Percentage Scotland
Percentage Virtual Comparator
Percentage Stirling
Stirling Council Annual Report 2018/19
Percentage of school leavers achieving level 5 literacy and numeracy 67.1
2018
66.5
2017
64.2
2016
72.8
78.1
71.0 72.6 71.3 70.4
58.6
2015
65.0 62.9
55.3
2014
61.0 59.5
0 10 20 30 40 50 60 70 80 90 100
Percentage Scotland
Percentage Virtual Comparator
Percentage Stirling
Average total tariff points of leavers 2013/14 to 2017/18 Lowest attaining 20%
2012/13
2013/14
2014/15
2015/16
2016/17
Stirling
192
210
221
203
223
Virtual comparator
193
207
218
197
198
Scotland
163
168
170
172
164
Stirling
938
944
964
969
1034
Virtual comparator
930
984
988
950
1015
Scotland
795
823
838
843
857
Stirling
1913
1930
1910
1921
2023
Virtual comparator
1879
1929
1899
1897
1939
Scotland
1810
1834
1823
1831
1849
Middle attaining 60%
Highest attaining 20%
In 2017/18 Stirling Council gathered information on Attainment of Curriculum for Excellence levels (ACEL) analysed by SIMD. This data indicates the attainment of children living in the 20% most deprived areas is still below those in the least deprived areas. The majority of awards attained by learners in Scotland are known as SQA National Courses. When a young person completes a course they are awarded a grade. These grades are A, B, C, D or a No Award. Each grade is allocated a set number of ‘tariff points’. These are then added together to give a young person a total number of tariff points.
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Priority A: Quality Education and Social Care Finance and Economy Finance and Economy
Tariff points of leavers by SIMD decile, 2017/18 1600 1400 1200 1000 800 600 400 200 0
Most Deprived
Least Deprived SCOTTISH INDEX OF MULTIPLE DEPRIVATION DECILE
Stirling trend
Virtual trend
Stirling
Virtual Comparator
Stirling Council Annual Report 2018/19
Performance Indicator
2012 SIMD
2016 SIMD
The number of data zones in Stirling Council area that are in Scotland’s 10% most deprived.
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6
Desired Trend
Actual Trend
Note The number of data zones in the Stirling Council area that are in Scotland’s 10% most deprived remains at 6. The 2016 SIMD is the latest available data. The next SIMD is scheduled to be published end of 2019. (SIMD – Scottish Index of Multiple Deprivation)
WE EDUCATE
The number of CARE EXPERIENCED CHILDREN AND YOUNG PEOPLE is below the national average; more of Stirling’s young people now live and access education in Stirling than previously.
94% of Stirling’s young
people go into EDUCATION, TRAINING OR WORK, slightly higher than nationally
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Priority B: Poverty
Target all forms of poverty across our communities and mitigate the impact of austerity and welfare cuts on those hit the hardest.
‘Direct Funerals’ pilot launched to help families with financial costs Stirling Council is piloting a pioneering new service which will ease the financial difficulties experienced by some families after the loss of a loved one. Council staff have taken on extra responsibilities to ensure residents can have a dignified sendoff for their loved ones without having to pay fees to Funeral Directors.
Stirling schools to offer free sanitary products Schools in Stirling will provide free sanitary products to all girls from October 2018. Backed by funding from the Council and Scottish Government, the move will mean every pupil will have access to free sanitary products when they need them.
Stirling Council Annual Report 2018/19
Attendances at Active Stirling indoor sport and leisure facilities (per 1,000 population)
12,000 10,000 Years
8000
Target Red Threshold
6000 4000
10219
11218
12289
12850
Current Value
10871
Last Updated
2018/19
Current Target
10871
12850
Status
2000
Long Term Trend
0 2014/15
2015/16
2016/17
2017/18
2018/19
This indicator monitors the number of attendances at indoor sport, leisure and swimming facilities within the Stirling Council area in relation to Active Stirling programmes and activities. The number is expressed per 1,000 of the population. Pool Closure from November 2018 impacted heavily on attendance of other activities with a subsequent drop in membership numbers.
Number of visits to libraries expressed per 1,000 population 10,000 Years
8000
Target Red Threshold
6000
Current Value Last Updated
4000
7733
7640
7730
7777
8539
2000
Current Target Status Long Term Trend
0 2014/15
2015/16
2016/17
2017/18
2018/19
This indicator measures the number of visits (including ‘virtual visits’ i.e. website transactions) to libraries and is expressed per 1000 population. The most recent figures show an increase on the previous year, which we believe can be explained by an increased number of visits to the website, greater online use of the Library Management System including renewals and growing popularity of e-resources, which offer free access to magazines and daily newspapers. Physical visits to libraries are also up and we put this down to an increasing range of activities offered in libraries, including craft groups, school visits and digital events.
8539 2018/19 7500
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Priorityand B: Poverty Finance Economy
MacMillan Money Matters - number of clients 1,200 1,000 800 Years
600
1,079
1,200
1,060
1,043
400
Current Value
1,043
Last Updated
2018/19
Status
200
Long Term Trend
0 2015/16
2016/17
2017/18
2018/19
The Macmillan Money Matters Service was launched in 2007 and is a partnership between Macmillan Cancer Support, NHS Forth Valley, the DWP and Falkirk & Stirling Councils. The service covers the three local authority areas of Stirling, Falkirk and Clackmannanshire. The project has continued to exceed annual targets with referral levels being exceeded by just under 40%. The overall income generated was £2,819,930.81 equating to £2,703.67 per client. The total financial gain equals £31,441,795 since the launch of the service in March 2007.
Stirling Council Annual Report 2018/19
Performance Indicator
2016
% of children living in low income families reduce the % gap between lowest and highest.
The lowest is 0% and the highest is 53%
Desired Trend
19% of STIRLING’S CHILDREN LIVE IN POVERTYless than the national average
Actual Trend
Note
Available end 2019
The latest data available is the 2016 snapshot (published December 2018), which shows the Raploch datazone at 53%, and four datazones at 0% - Torbrex East, Killearn West, and 2 Dunblane datazones.
Life expectancy varies widely: Although the average for Stirling is higher than the national average, there are wide disparities within Stirling, which also correlate to the areas of highest deprivation: AGE 78.8 FOR MEN
9% of Stirling’s residents are income deprived, less than the Scottish average, which is 12%
AGE 82.6 IN WOMEN
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Priorityand C: Affordable Finance Economy Housing and Social Housing
We will create more affordable housing and social housing in all of Stirling’s communities. We will lead by example as an organisation in setting exceptional standards in building practice, environmental practice, employer practice, tenant relations and homelessness prevention. Plans approved for new affordable homes in St Ninians Plans to build 185 new houses in Stirling, including 46 affordable homes, have been given the green light. “One of our key priorities is to build more affordable homes across the Stirling Council area and this development will help address that, resulting in an increased supply of good quality, energy efficient housing.”
Home heating scheme celebrates 1000th happy customer in Stirling A joint initiative between Stirling Council and the Scottish Government has helped increase the heat for more than 1,000 homes across the area. “The workers have been brilliant I have no complaints. Some people have even said they feel like they are living in a new house.”
Stirling Council Annual Report 2018/19
Void housing properties re-let within 28 days 100% 90 80 70
79.5%
77.6%
60
69%
Years
68.2%
Target
50
Red Threshold
40
Current Value
31.3%
Last Updated
2018/19
Current Target
85%
37%
30
38.4%
20
31.3%
Status
10
Long Term Trend
0% 2012/13
2013/14
2014/15
2015/16
2016/17
2017/18
2018/19
Performance has declined since the previous year and remains well below target. We have taken a number of steps to address this, including setting up a void monitoring group and creating a new post of tenancy pre-termination officer. This officer will assess the condition of properties where the tenant has given notice to end the tenancy and, where possible, arrange for repairs to be carried out before the tenancy ends. We are also reviewing the allocations policy with the intention of introducing changes, which will reduce the time taken to re-let properties.
Percentage of homeless households in B&B accommodation for over 50 days (Annual) 17.5% 15 Years
12.5
Target
10
10.9%
7.5 5 2.5
4.6%
5.6%
7.3%
6.7%
6.5% 4.3%
Red Threshold Current Value
10.9%
Last Updated
2018/19
Current Target
15%
Status Long Term Trend
0% 2012/13
2013/14
2014/15
2015/16
2016/17
2017/18
2018/19
This indicator measures how many homeless households that the Council place into B&B accommodation and who stay for more than 50 days, rather than other forms of temporary accommodation such as a private lease, hostel or dispersed let. The number of applicants in B&B has declined markedly over the past years, from an average of almost 90 in 2008/9 to 30 in 2018/19. However, at the same time the average length of stay has increased, mainly due to the unavailability of suitable alternative accommodation. To address this we have introduced a ‘crash pad’ and other measures to reduce the length of time spent in B&B, and are planning to introduce further changes as part of our Rapid Rehousing Transition Plan (RRTP).
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Priority C: Affordable Housing and Social Housing
Completions and acquisitions of socially rented housing
140 120
Years
100
Target Red Threshold
80
Current Value
60
Last Updated
40
Current Target
105
89
65
101
Status
20
Long Term Trend
0 2015/16
2016/17
2017/18
2018/19
This indicator monitors completions or acquisitions of all types achieved by the Council and any other Registered Social Landlord in the Stirling Council area. It is an important indicator for monitoring progress in relation to Stirling Council’s Key Priority C: Affordable Housing and Social Housing. Rural Stirling Housing Association completed 35 units of development in quarter 4: 23 in Station Road, Callander, 8 in Wilson Crescent, Killearn and 4 in Aitken Street, Killearn. These were due to be completed in quarter 3. It also purchased one property for re-let during the year. Forth Housing Association had no plans to develop or purchase any properties during the year. However, its development of 47 units (24 in Raploch and 23 in Cornton) were completed in quarters 1 and 2, having been delayed from the previous year. The target for the year was a total of 57 properties. This represents 11 expected acquisitions by Stirling Council and three mortgage to rent purchases in the year. Stirling Council also expected to complete four units at the Former Fire Station in Callander and four units at the former Local Office, Fallin. Both developments have been delayed and are due to be completed in the second quarter of 2019/20. In addition, Rural Housing Association expected to complete 35 properties (23 in Station Road, Callander and 12 in Killearn) during the year. Summary
Target (expected)
Actual
Stirling Council Forth Housing Association
22 0
18 47
Rural Stirling Housing Association
35
36
Total
57
101
101 2018/19 57
Stirling Council Annual Report 2018/19
Average days to complete housing non-emergency repairs 12 days Years
10 days
Target Red Threshold
8 days
Current Value
6 days 4 days
4.80 days
6.81days
4.62 days
4.59 days
2 days
4.59 days
Last Updated
2018/19
Current Target
6.5days
Status Long Term Trend
0 2015/16
2016/17
2017/18
2018/19
This indicator measures the average time taken to complete non-emergency repairs within the year. The average time taken to complete non-emergency repairs has decreased from 4.62 days in 2017/18 to 4.59 days in 2018/19 and remains within the target of 6.5 days. These figures are reported annually to the Scottish Housing Regulator as part of the Council’s statutory Scottish Social Housing Charter return.
Tenancy sustainment - all applicants 100% Years Target Red Threshold
90
86.4%
91.8%
92%
92.3%
93.4%
93.5%
Current Value
93.5%
Last Updated
2018/19
Current Target
90%
Status Long Term Trend
80% 2013/14
2014/15
2015/16
2016/17
2017/18
2018/19
Percentage of new tenancies sustained for more than a year - all applicants (waiting list, transfer and homeless lists) This indicator measures the percentage of households provided with permanent accommodation in Council stock who have successfully sustained their tenancy for 12 months. Sustainment rates have remained almost unchanged - from 93.4% in 2017/18 to 93.5% in 2018/19. (265 tenancies were sustained, out of 294 tenancies which started in the previous year.) Under the Scottish Housing Regulator guidance the criteria for tenancy sustainment, only joint tenants who transfer to a single tenancy or vice versa are counted as remaining in the tenancy. Tenancies which end for all other reasons are included in the sustainment figures. These include unavoidable reasons such as relationship breakdown, death of the tenant or a move to a care home, or for positive reasons such as a mutual exchange or moving to a new property through choice.
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Priorityand C: Affordable Finance Economy Housing and Social Housing
% of council dwellings that meet the Scottish Housing Quality Standard 100%
95.54%
97.19%
98.14%
99.19%
90 80
79.37%
70 60 50
Years Scottish average
62.91%
40
Current Value
99.14%
Last Updated
2017/18
30
Current Target Data only indicator
20
Status
10
Long Term Trend
0% 2012/13
2013/14
2014/15
2015/16
2016/17
2017/18
We have continued to increase the percentage of council dwellings that meet the Scottish Housing Quality Standard and this work is ongoing. This indicator is monitored for all local authorities in Scotland through the Local Government Benchmarking Framework to provide comparisons of performance and the sharing of good practice. This indicator measures the percentage of council dwellings that meet the Scottish Housing Quality Standard (SHQS). The indicator shows progress against meeting the Scottish Government target that all council dwellings should have met the Scottish Housing Quality Standard (SHQS) by 2015 as part of the broader expectation placed on all social landlords. The graph shows how Stirling Council’s performance compares with other local authorities in Scotland. The blue bars show Stirling’s performance each year. The red line shows the average (mean) value across all local authorities in Scotland. The percentage of council dwellings that meet the Scottish Housing Quality Standard (SHQS) in the Stirling Council area has been above the Scottish average since 2014/15.
Stirling Council Annual Report 2018/19
In 2018/19 Stirling was ranked 7th in Scotland on this indicator (Rank 1 = highest percentage of council dwellings that meet the Scottish Housing Quality Standard (SHQS), Rank 26 = lowest (NB for the housing indicators 26 local authorities are compared in the rankings). Previous rankings for Stirling were: 2017/18 = 3rd
2016/17 = 7th
2015/16 = 8th
2014/15 = 7th
2013/14 = 20th
2012/13 = 24th
2011/12 = 22nd
2010/11 = 22nd
From 2010/11 - 2018/19 the percentage of council dwellings that meet the Scottish Housing Quality Standard (SHQS) in the Stirling Council area increased from 32.24% to 99.65%. This can be compared with the position across Scotland where the percentage increased from 53.60% to 95.35%
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Priority C: Affordable Housing and Social Housing
162 lets to HOMELESS HOUSEHOLDS in 18/19
On average it took
4.59 days to complete
NON-EMERGENCY REPAIRS
Scottish LA national average 8.56 days
90.4%
of properties meeting
ENERGY EFFICIENCY STANDARD
for Scotland in 2018/19
Scottish LA national average 79.8%
On average it took
22.43 days to complete MEDICAL ADAPTATIONS Scottish Local authority average 50.2 days
Stirling Council Annual Report 2018/19
Priority D: Inclusive Economic Growth and City Region Deal
We will deliver inclusive economic growth and promote prosperity. We will deliver a City Region Deal and pursue policies and solutions that encourage high quality, high paying jobs into all of Stirling’s communities. City Region Deal Heads of Terms Stirling’s financial year started with a bang when both the UK and Scottish Governments joined with Stirling and Clackmannanshire Councils to put pen to paper on the City Region Deal Heads of Terms. More than £90million of investment was pledged between both governments at a special event in the Engine Shed, which will provide transformational change to the area. “This deal will help Stirling Council write the first page of a fresh new chapter in this area’s ancient, famous and storied history.”
Broadband connects communities in Argaty & Kilbryde Superfast broadband has spread its wings into another rural area in Stirling after an innovative community project went live. Funded by an initial £18,563 investment from Stirling Council, Argaty & Kilbryde Broadband Group (AKBG) are collaborating with local company Briskona to deliver fixed wireless radio technology to 60 properties across the area.
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Priority D: Inclusive Economic Growth and City Region Deal
Number of start-up businesses assisted through Business Gateway by STEP 250 200 Target Red Threshold
150
Current Value
100
238
233
234
238
50
248
248
Last Updated
2018/19
Current Target
233
Status Long Term Trend
0 2014/15
2015/16
2016/17
2017/18
2018/19
During 2013/14 business support services were integrated within Stirling Enterprise (STEP) - the local economic development agency responsible for the delivery of the Business Gateway and national business support and development programme. This has included transfer of the Council’s Economic Support function to STEP and the establishment of a Service Level Agreement between the Council and STEP. The indicator measures the number of start-up businesses assisted by STEP. It gives an indication of support for local business start-up activity. Working alongside STEP we continue to deliver on our planned targets for the number of start-up businesses supported. The number of clients supported to start-up businesses in the Stirling Council area has remained stable over the last few years and is increasing at a very steady rate, despite the wider uncertainties around Brexit. There is a mixture of businesses being supported from a range of sectors, these include tourism, digital, food and drink, financial services, sport and healthcare services and aquaculture.
% of Building warrants assessed within 20 days (Monthly reporting) % 20
40
60
80
June 2018 August 2018 October 2018 December 2018 February 2019 April 2019 July 2019
Quarter Year Target Red Threshold Current Value
99%
Last Updated
2019
Current Target
90%
Status Long Term Trend
The 20-day first response performance continues to improve each month, exceeding Scottish Government targets from September 2018 onwards.
Stirling Council Annual Report 2018/19
% of Building warrant approvals issued within 10 days (Quarterly reporting)
100% Years
80
Target Red Threshold
60
Current Value Last Updated
40
83%
77%
97.5%
97.06%
99%
20
Current Target
99% Q1 2019/20 90%
Status Long Term Trend
0% Q1 2018/19
Q2 2018/19
Q3 2018/19
Q4 2018/19
Q1 2019/20
The 10 day response to revised submissions has improved continuously each quarter in 2018/19 with Quarter 3 & 4 exceeding Scottish Government targets.
Number of Business Gateway start-ups per 10,000 population 30 25 Years
20
Scottish Average
15 10
28
26
25.1
24.96
24.26
5
Current Value
24.26
Last Updated
2017/18
Current Target Data only indicator Status Long Term Trend
0 2013/14
2014/15
2015/16
2016/17
2017/18
This high level indicator is important because new business formation is a good indicator of how conducive we are to entrepreneurship in the business environment. Small businesses are the lifeblood of local town centres and communities. A fundamental aim of Local Government is to improve business creation and growth of small businesses in their areas. The provision of good quality support and assistance remains crucial to increasing new business formation and sustainable growth of enterprises. The graph shows Stirling Council’s performance and how it compares with other local authorities in Scotland each year. The red line shows the average (mean) value across all local authorities.
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Priority D: Inclusive Economic Growth and City Region Deal
Stirling was ranked 3rd in Scotland on this indicator (Rank 1 = highest rate of business gateway start-ups per 1,000 population, Rank 32 = lowest). Previous rankings for Stirling Council were: 2016/17 = 2nd
2015/16 = 2nd
2014/15 = 3rd
2013/14 = 1st
Commentary and analysis The start-up figure for Stirling remains significantly above the national average (24.26 versus 16.83). There has been a small drop between 2016/17 and 2017/18 of 0.7. Looking at national trends this could be attributed to the slowing economy in 2017/18 which reduced confidence for entrepreneurs to start up and the rise in business rates. Economic Development have support in place for start-ups through business gateway for advice and funding as well business loans through the Scottish Growth Scheme (SGS). Alternative models for micro-business support have also been implemented through the creation of several business hubs throughout the area, ensuring businesses can share space, reduce overheads and work in collaboration with other micro and small businesses in their area. Micro finance support along with digital marketing support is also provided through an innovative approach to funding support using fintech –crowdfunderuk. Offering small start-up grants to businesses that meet our criteria and are matched-funded by their crowd.
Stirling Council Annual Report 2018/19
Performance Indicator
2017-18
Desired Trend
Increase the business expenditure on R&D per head (per thousand £)
8,768
Decrease employment in low paying sectors
38.6%
Information available later this year.
Increase the dwell time and spend in Stirling’s tourism economy
2.2 days
Information available later this year.
VISITORS SPEND MORE THAN
£350 MILLION
IN THE LOCAL ECONOMY
Actual Trend
Note This has significantly increased from 4,876 to 8,768. 2018-19 available later this year.
Data is still being compared for 18/19.
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Priority E: Environment and Finance and Economy Infrastructure Improvement
We will create and implement environment and infrastructure improvements. We will deliver new ownership and delivery methods around energy generation, public transport and internet access, ensuring profits and services work to community, not commercial priorities. Stirling Council and Scottish Water Horizons join forces for pioneering renewables project Stirling Council has embarked on a groundbreaking project in partnership with Scottish Water Horizons that will be the first in the UK to use a mix of cutting-edge renewable technologies to harness energy from waste water. “As a council we have made major progress in sustainability, reducing our carbon footprint in a range of ways, and this partnership with Scottish Water Horizons shows our determination to lead the way on this important issue.”
Your Stirling: You Decide – Participatory Budgeting launches in Stirling
A new form of community-led investment is coming to Stirling with the official launch of Participatory Budgeting. Your Stirling: You Decide, will give the people of Stirling a direct say over how and where part of Stirling Council’s budget is spent, heralding a new age of community level democracy. “Residents will now have the chance to dictate spending - from the idea stage straight to the delivery of services – changing the way we conduct local democracy.”
Stirling Council Annual Report 2018/19
Overall percentage of the road network that should be considered for maintenance treatment
50%
43.8% 42.3% 43.1% 44.2% 43.8% 41.6% 41.6% 40.8% 42.1%
40
Missed Target Years Target Red Threshold
30 20
Current Value
41.6%
Last Updated
2018/19
Current Target
10
Status Long Term Trend
0% 2010/11 2011/12 2012/13 2013/14 2014/15 2015/16 2016/17 2017/18 2018/19
The aim from the service is to keep this percentage as low as possible. The lower the figure, the less repair work is needed on the roads. The Scottish Road Maintenance Condition Survey is undertaken throughout Scotland, using machinebased survey equipment, which measures carriageway rutting, texture, profile and cracking. These surveys include 100% of the ‘A’ class road network over a two-year period and a percentage of all other roads. The Roads service continues to work effectively and efficiently in delivering its roads maintenance programme including the winter maintenance service. The Scottish national average of road network in 2018/19 that should be considered for maintenance treatment is 36.3%. Stirling Council’s percentage of road network that should be considered for maintenance treatment is 41.6%. To reduce the percentage of Stirling Council’s road network requiring maintenance treatment, additional investment of the roads network is required over a continuous period of time. The Roads Maintenance service received additional budget of £750,000 in 2018/19 to assist in improving the road network.
2018 Stirling
i
36.3%
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Priority E: Environment and Infrastructure Improvement
General Fund Capital Programme annual performance Target 100%
Target 100%
Target 100% Years Target Red Threshold
94.1%
93%
86%
Current Value Last Updated Current Target Status Long Term Trend
2016/17
2017/18
2018/19
This indicator provides details on the level of General Fund capital spend as a proportion of the allocated budget. Capital expenditure represents money spent by the Council for buying, upgrading or improving assets such as buildings and roads. The difference between capital and revenue expenditure is that the Council receives the benefit from capital expenditure over a period exceeding one year. Stirling Council spent £34.909m during the year to finance various capital expenditure programmes. The General Fund capital programme reported expenditure of £22.718m against a full year budget of £26.460m representing slippage of £3.742m. The most significant capital projects undertaken during the year included the completion of Strathyre Primary School refurbishment, the Energy Efficient Street Lighting project, Roads Improvement works, Springkerse District Heating system, provision of equipment at the Bellfield Centre, Wallace Monument building and restoration works, investments in internet connectivity and digital transformation, and investments in parks and play equipment. The Housing Capital Programme reported expenditure of £12.192m, an underspend of £2.307m against a budget of £14.499m. This underspend was due to delays in the ‘New Build’ Programme and resulted in borrowing of £3.370m in the year against a budget of £5.568m.
Bellfield? Internet?
86% 2018/19 100%
Stirling Council Annual Report 2018/19
Overall cleanliness score - percentage of areas assessed as clean 100% 80
96.9% 97.4% 94.7% 92.8%
94%
95.7% 95.2%
94.8% Years
60
Target
40
Current Value
Red Threshold Last Updated Current Target
20
94.8% 2018/19 93%
Status Long Term Trend
0% 2011/12
2012/13 2013/14
2014/15
2015/16
2016/17 2017/18 2019/20
This index is a measure of the quality of the street cleansing services provided by Local Authorities. The cleanliness index allows authorities to manage their areas, striving for improvement by tackling specific litter problems, to achieve improved results. The cleanliness index is achieved following inspection of a sample of streets and other relevant land. Relevant streets and land are as defined in the Code of Practice on Litter and Refuse 2006 (under review in 2016) and includes areas for which the local authority is responsible. This measure includes the percentage of streets receiving A and B code of practice definitions (i.e. no litter and predominately free of litter and refuse with no accumulations) and provides a measure of the percentage of streets considered as ‘acceptably clean’. The 2018/19 value of 94.8% is still acceptable, a slight reduction in the 2017/18 score of 95.2%, and well above the Scotland national average of 92.8% and above the score of 93.8% achieved by Stirling Council`s benchmarking Group 2. The service is currently operating with an ageing Fleet which can have an impact on service delivery; this is due to be replaced during 2019/20.
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Priority E: Environment and Finance Economy Finance andand Economy Infrastructure Improvement
Superfast broadband availability 100% 89.2%
86.6%
80 76.1% 60
93.8%
77.2%
59.5%
Years Target
40
46.2%
Red Threshold
20
Current Value
93.8%
Last Updated
2018/19
Current Target
89.5%
Status Long Term Trend
0% 2012/13
2013/14
2014/15
2015/16
2016/17
2017/18 2018/19
High-speed internet connectivity is essential to the development of local economies and the future provision of services to communities. The indicator provides details of progress in relation to increasing high speed broadband availability. Roll out of City Fibre and investment in our rural broadband infrastructure has seen a significant rise in availability of superfast broadband. Rural areas continue to be a challenge and the most recent stage of the fibre roll out programme (Gainshare) for 2018/19 started in Dec 2018. Gainshare will not cover all the rural areas in Stirling and it is recognised that the next Government programme R100 (reaching 100%) has targeted the remaining premises excluded from the other programmes to deliver by 2021. The Council is working closely with those affected communities to fund feasibility projects that will help extend coverage and, as a result, has seen several increases to the Rural broadband network bringing the Council’s coverage close to the national average.
Corporate carbon emissions reduction (Commentary overleaf) Greenhouse gases emitted by the Councils estate and operations. 10% 5%
3.3% 0.2%
-17%
-22.5% -24.9%
-33%
-35%
-42.4%
0% Years Years Target Target Red Threshold Red Threshold Current Value -42.4% Current Value 60.6% Last Updated 2018/19 Last Updated 2017/18 Current Target -32% Current Target 55.4% Status Status Long Term Trend Long Term Trend
-5% -10% -15% -20% -25% -30% -35% -40% -50% 2011/12
2012/13
2013/14
2014/15
2015/16
2016/17
2017/18
2018/19
Stirling Council Annual Report 2018/19
Totals are calculated from the use of gas, oil, LPG, petrol, diesel, electricity, private vehicles, public transport, flights, energy from supplying and treating water, and corporate waste. The current target of a 40% reduction from the 2006/07 baseline by 2020/21 (14,246 tCO2e) was met and surpassed during the year with total emissions of 13,668 tCO2e. This places the Council in a strong position to meet longer-term targets, which are currently under review.
Percentage of household waste composted / recycled 60% 50
Years Target
40 30
53.7%
53.1%
53.9%
54.7%
55.1%
54.1%
20
Current Value
54.1%
Last Updated
2018
Current Target
55.1%
Status
10
Long Term Trend
0% 2013
2014
2015
2016
2017
2018
This indicator shows the percentage of household waste composted/recycled as a percentage of the total household waste collected. The Scottish Government’s target is for Councils to recycle/ compost 60% of all household waste by 2020. The recycling performance reflected for 2018 shows a 1% decrease on 2017, across pick-ups at the kerbside, Recycling Centres and Points. This figure will be verified by SEPA by October 2019. There has been a small increase in non-recyclable waste across this period as defined below, the narrative of which explains in-part the possible correlations to the reduced overall recycling rate. In addition, with summer 2018 being exceptionally dry, the volume of green waste generated was reduced, which typically makes up a significant proportion of the annual recycling tonnage. Despite this reduction, by national benchmarking standards Stirling Council is an above average recycling performer, with the twin streamed kerbside recycling service for split paper/card and plastics/cans enabling residents to participate easily to provide a high volume and quality of recyclable material. Stirling Council is reported to be the sixth-highest plastics recycling Council in the UK per capita. Waste Services is currently developing a five-year service plan and will undertake consultation on required future service changes, which will return the Council to a position of growth in recycling performance.
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Priority E: Environment and Finance Economy Finance andand Economy Infrastructure Improvement
Recycling & waste collection routes completed on the correct day 100%
98.78%
98
96.54%
96
93.78%
94 92
90.75%
89.86%
90
93.07% Years
88 86
Current Value
93.07%
Last Updated
2018/19
Status
84
Long Term Trend
82 80% 2013/14
2014/15
2015/16
2016/17
2017/18
2018/19
This indicator shows the percentage of waste and recycling collection routes completed on the correct day. Since the summer of 2018, Waste Services has overall significantly improved kerbside bin and box collection rates, which remain generally high. A review was undertaken in 2018, which identified opportunities for improving operational delivery. Measures taken included increasing fleet resource and labour, which has resulted in predominately daily and monthly higher than the current target performance. Specific issues connected with fleet availability in the months of May and March 2018/19 brought the overall average down below the current target, these issues are now resolved and it is expected that performance will continue to improve and the 2019/20 will reflect this.
Tonnage of household waste sent to landfill and other diversion 20,000
15,000
10,000
5,000 Tonnes Landfilled Other Recovery
0 2013
2014
2015
2016
2017
2018
The tonnage of total non-recyclable household waste generated has increased from 2017 (18,304 tonnes) to 2018 (19,238). Other recovery is non-recyclable waste sent for energy recovery by the contractors for the general waste (grey bin) and the bulky waste (recycling centre) streams. A small increase or decrease between years of the total tonnage of household waste sent to landfill can be due to the prevailing economic conditions, for example new housing developments.
Stirling Council Annual Report 2018/19
Priority E: Environment and Infrastructure Improvement
Performance Indicator
2016-17
2017-18
2018-19
Reduce number of service requests to clean up dog fouling.
205
236
219
Desired Trend
Actual Trend
WE COLLECT AND DISPOSE OF WASTE FROM
Note The number of incidents reported by Enforcement Officers when out on patrol.
This year we have installed
12 ELECTRIC VEHICLE CHARGING BAYS and purchased 4 ELECTRIC FLEET CARS
WE MAINTAIN OVER We have17 MILES
OF CYCLE ROUTES including 14 miles of
routes separated from vehicles
ACCESS TO
SUPERFAST BROADBAND IN RURAL COMMUNITIES
HAS INCREASED TO
93.8%
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Priorityand F: Tourism Finance Economy
Commit and coordinate our resources to ensuring Stirling becomes a must visit destination; with heritage, culture, environment and economic strategies working hand in hand to encourage tourists to stay for a minimum of three days and two nights. Hogmanay Thousands of revellers in Stirling welcomed in the New Year in stunning style as two of Scotland’s most iconic landmarks dazzled in a fireworks spectacular. In celebration of the Wallace Monument’s 150th anniversary in 2019, both it and Stirling Castle were lit up simultaneously by pyrotechnics at midnight, choreographed to a medley from Scottish DJ star Calvin Harris. A sell-out crowd of 2000 watched the stunning spectacle from the Stirling Castle Esplanade, having been entertained by a diverse and exciting musical line-up.
Runrig The Celtic rockers wowed 45,000 fans on Friday and Saturday as they brought the curtain down on their 45-year career in the shadow of Stirling Castle. “The spectacular sight of Runrig saying farewell to 25,000 fans in the shadow of Stirling Castle had the hairs going up on the back of my neck - and we want more of this sort of thing to showcase the best of the City.”
Stirling Council Annual Report 2018/19
Percentage of businesses with a high food safety risk inspected within 28 days (Annual) 100%
100%
99.3%
98 96
100% 98.1%
95.8%
95.5%
94
Years Target
92
Red Threshold
90
Current Value
95.5%
88
Last Updated
2018/19
86
Current Target
84
Status
82
Long Term Trend
80% 2013/14
2014/15
2015/16
2016/17
2017/18
2018/19
This indicator measures the planned food hygiene inspection programme of establishments within six and 12 month categories. Further information on the Council’s role in relation to food safety is available on the Food Safety pages of the Council website. The Service has had a number of resource issues over the last year as a result of the lack of qualified professional officers nationally and this has impacted on its ability to achieve a greater level of performance for these high risk food businesses.
95%
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Priorityand F: Tourism Finance Economy
Performance Indicator
2017
2018
annual average daily total of cyclists on monitored routes.
594
669
Desired Trend
Actual Trend
Note There has been an 11.2% increase since 2017. This is one of the indicators used to measure improvements from delivery of the local transport strategy.
HOGMANAY attracted over 3500 people, over half visited from outside the council area nearly a quarter staying overnight in Stirling 15% visited from outwith Scotland
The OUTLANDER EFFECT has been credited with a record-breaking
SURGE IN VISITORS TO DOUNE CASTLE,
with a remarkable 226.5% increase since the popular series began
VISITOR SPEND ON
FOOD & DRINK
grew from
£89 MILLION TO
£99 MILLION BETWEEN 2015 AND 2018
Stirling Council Annual Report 2018/19
Supporting our Priorities
This section provides an overview of the performance indicators for our corporate support functions.
End of year reserves as a percentage of General Fund Budget 6% 5.5 5 4.5 4 3.5 3 2.5 2 1.5 1 0.5 0%
Years Target Range
2.5%
2.9%
3.5%
4.9%
3.6%
4.7%
4.3%
Current Value
4.3%
Last Updated
2018/19
Current Target
2% - 2.5%
Status Long Term Trend
2012/13
2013/14
2014/15
2015/16
2016/17
2017/18
2018/19
This indicator shows Uncommitted General Fund Reserves as a percentage of General Fund Budget. Uncommitted General Fund Reserves represent the level of funding available to the Council to manage financial risks and unplanned expenditure. The General Fund Budget represents the day-to-day costs incurred by the Council in providing all services (excluding Council housing). It includes salaries, running costs, interest and debt repayments. These costs are funded by a combination of income from government grants, rates, council tax and charges for services. Any surplus or deficit at year end is transferred to Uncommitted General Fund Reserves. The Council ended the year with Uncommitted General Fund Reserves of ÂŁ9.167million. This sum represented 4.3% of the General Fund Budget for 2018/19. The target level of Uncommitted General Fund Reserves is set at between 2% and 2.5% of General Fund Budget.
The gender pay gap 10% 9 8 7 6 5 4 3
1.64%
2 1
0.71%
0.67%
2015/16
2016/17
0.079%
0% 2017/18
2018/19
The rising Scottish Living wage, together with increases in women progressing to senior roles is having a positive impact on the Gender Pay Gap, which is now 0.07 in favour of women. This progress evidences greater gender equality.
Years Scottish Average Current Value
0.07%
Last Updated
2018/19
Current Target Data only indicator Status Long Term Trend
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Supporting our Priorities
Average sickness absence days per teacher 7 6.5 6 5.5 5 4.5 4 3.5 3 2.5 2 1.5 1 0.5 0
Years Scottish Average
5.65
5.19
5.09
4.48
4.91
5.61
5.5
Current Value
5.5
Last Updated
2018/19
Current Target Data only indicator Status Long Term Trend
2012/13
2013/14
2014/15
2015/16
2016/17
2017/18
2018/19
Sickness absence in the public sector is widely regarded as being a significant cost to councils. This indicator is important because it allows councils to compare these rates and establishes which councils are dealing effectively with this issue. This indicator looks at the effectiveness of the HR function in terms of impact on the overall levels of sickness absence for teachers through development of processes and procedures, and training for managers. Services should aim to reduce the number of shifts/days lost through sickness and/or absence over time. This indicator is defined in accordance with ‘Value for Money in public sector corporate services’ (May 2007) and amended guidance issued in June 2011, published on behalf of the joint UK audit bodies and available at: http://www.audit-scotland.gov.uk/performance/ It has been adopted across much of the public and private sectors as the standard way of reporting sickness absence, and, therefore, facilitates comparison across a wider range of organisations. Our performance is favourable compared to the local authority average, which is around 5.93.
Stirling Council Annual Report 2018/19
Average sickness absence days per employee (Excluding teachers) 14 13 12 11 10 9 8 7 6 5 4 3 2 1 0
Years Scottish average
9.92
10.46
9.14
9.24
8.89
10.5
10.9
Current Value
10.9
Last Updated
2018/19
Current Target Data only indicator Status Long Term Trend
2012/13
2013/14
2014/15
2015/16
2016/17
2017/18
2018/19
Sickness rates tend to vary considerably between services, and the rates for operational staff within the Fire & Rescue service are generally high in comparison with the public sector average. This is explained in-part by the hazardous nature of the work, and the special needs in respect of fitness. This indicator is defined in accordance with ‘Value for Money in public sector corporate services’ (May 2007) and amended guidance issued in June 2011, published on behalf of the joint UK audit bodies and available at: http://www.audit-scotland.gov.uk/performance/ It has been adopted across much of the public and private sectors as the standard way of reporting sickness absence, and facilitates comparison across a wider range of organisations. The national average for sick/absent days per employee is 11.41 days. Last year in Stirling Council it was 10.9 days.
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Local Outcomes Improvement Plan “ The Stirling Plan”
To be bold, ambitious and community-led, delivering quality services with customer focus, tailored to the different needs of our communities. The Stirling Plan describes how community planning partners will work together to promote fairness and tackle inequalities in the area over the next 10 years. The plan has been produced through joint working amongst the community planning partnership, community and voluntary groups and individuals active in their communities across the Council area. The Community Planning Partnership (CPP), including Stirling Council, has a Local Outcomes Improvement Plan (LOIP “The Stirling Plan”) in place, which sets out a clear and ambitious vision for the Stirling area; to be somewhere everyone can thrive. It identifies how we will work to support communities who are experiencing the poorest of outcomes through locality plans. The “The Stirling Plan” has identified four outcomes which will form the common strategic guidance for the Council and its partners, to allow common plans and measures to be developed, to tackle areas of greatest inequality:
Prosperous: People are part of a prosperous economy that promotes inclusive growth opportunities across our communities
Healthy: People are healthy and live full and positive lives, within supportive communities
Achieving: People are skilled and supported to make a positive contribution to communities
Resilient: People are part of safe and caring communities, within an attractive, safe and sustainable environment We have set out some key measures in a performance scorecard which link to our strategic outcomes of Prosperous, Healthy, Achieving and Resilient. The performance scorecard has been refreshed to show where we are making progress towards the achievement of our improvement outcomes. During 2019-20 we will focus on: •
Providing a CPP performance framework to demonstrate CPP Partner’s contribution towards achieving the priorities in the Stirling Plan with fewer more meaningful indicators.
•
Improving the performance indicators where there are negative trends.
Stirling Council Annual Report 2018/19
Key Performance Results
We have set out some key measures in a performance scorecard which link to our strategic outcomes of Prosperous, Healthy, Achieving, and Resilient. The performance scorecard has been refreshed recently to show where we are making progress towards the achievement of our improvement outcomes (a full list of descriptions and sources is available on pages 19 and 20). KEY FOR TREND
Performance has deteriorated
Performance has improved
Prosperous Stirling People are part of a prosperous economy that promotes inclusive growth opportunities across our communities. MEASURES
BASELINE
SCOTTISH AVERAGE
TARGET
(at 31st March 2019)
LATEST VALUE
Job density in Stirling
0.82
0.89
0.81
Increase
Weekly earnings for people working in Stirling
£533
£563
£563
Increase
% of households that are workless in Stirling
17.3%
17.2%
18%
Decrease
% of children living in poverty after housing costs
19%
18.6%
n/a
Decrease
Business Start Up Rates (per 10,000 residents)
52
67
64
Increase
3 Year Business Survival Rate
64.3%
61.6%
60.4%
Increase
% of all employees (18+) that work in the Stirling Council area with an hourly pay below the Living Wage
22.6%
21.6%
19.4%
Decrease
Gender Pay Gap (Stirling Council area)
12%
14%
15.3%
Decrease
Working age population claiming out of work benefits
2.5%
2.5%
3.1%
Decrease
TREND
NO CHANGE
51
52
Key Performance Results
Healthy Stirling People are healthy and live full and positive lives within supportive communities. MEASURES
BASELINE
LATEST VALUE
SCOTTISH AVERAGE
(at 31st March 2019)
TARGET
Life expectancy gap between more deprived and affluent communities
13.2 years (males) 11.1 years (females)
14 years (males) 12.8 years (females)
n/a
Decrease
Children living in low income families
3% lowest 42% highest
2% lowest 38% highest
n/a
Decrease
Child protection rates as a result of referral of parental substance misuse per 10,000 population
7
12
10
Decrease
% Child healthy weight
77.8%
78.5%
76.5%
Increase
Prevalence of problem drug use
Male 1.9% Female 0.9%
Male 2.4% Female 0.9%
Male 2.4% Female 0.9%
Decrease
TREND
Achieving Stirling People are skilled and supported to make a positive contribution to our society
MEASURES
BASELINE
LATEST VALUE (at 31st March 2019)
SCOTTISH AVERAGE
DESIRED TREND
% of school leavers in positive initial destinations
92.8%
94.4%
94.4%
Increase
% school leavers unemployed and seeking work
6%
4%
5.6%
Decrease
Children under 18 looked after by the Local Authority (rate per 1000 population)
12
14
14
Decrease
TREND
Stirling Council Annual Report 2018/19
Key Performance Results
Resilient Stirling People are part of safe, caring and kind communities with an attractive and sustainable environment MEASURES
BASELINE
LATEST VALUE
SCOTTISH AVERAGE
TARGET
TREND
(at 31st March 2019)
Recorded crime per 1,000 population
28.9
28.8
30.4
Decrease
Number of anti-social complaints to Stirling Council per 10,000 people
567
580
n/a
Decrease
Adults rating Stirling as a very good place to live
60%
69%
57%
Increase
Number of crimes relating to fire raising
40
39
n/a
Decrease
Violent crimes reported rate per 10,000 population
9
8
13
Decrease
Road traffic accident casualties, rate per 100,000 population
51
53
59
Decrease
Children referred to the Children’s Reporter for offence reasons rate per 1,000 population aged 8-15 years
9.8
8.6
6.7
Decrease
Drug crimes reported, rate per 10,000
65
49
60
Decrease
% of homes that fail the Scottish Housing Quality Standard
41%
37%
43%
Decrease
% of individuals reporting fairly or very strong sense of belonging to community
81%
75%
78%
Increase
Extreme fuel poverty
7%
7%
8%
Decrease
Households with internet access
86%
85%
85%
Increase
NO CHANGE
53
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