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// By Jackie Kibler
How EOS® Can Improve Employee Retention Holding on to the best employees is a top priority for every business—and if you run one, you know how expensive it is to find, evaluate, and train a new hire.
G
ood retention strategies are essential but aren’t always given the attention they deserve. Sometimes a great employee quits, and the rest of the team must scramble to fill the sudden void. It’s not easy, and it hurts productivity and slows growth.
As a Certified EOS Implementer® I’ve seen first-hand examples of how EOS has improved my clients’ employee retention rates. I’d like to share some of them with you. When the going gets tough… Everyone loves to be part of a winning organization. Entrepreneurs usually start running EOS to make an already-successful business even more successful. During times of growth, employees might be too busy or too engaged to think about finding a different job. But what happens when the work slows down? When the pandemic began, one of my clients found out. A big slice of their business comes from restaurant and entertainment venues owners. So, as you might expect, many of their clients stopped calling—and stopped paying when the lockdowns began. Our mid-year quarterly meeting in 2020 began with a room of unhappy faces. One employee had already quit, and they were desperate to keep the
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rest of their team together through the downturn. Their Visionary saw the energy in the room and declared: “We’re going to keep everybody, and we’re going to keep them happy.”
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