Índice About Agua Trails
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Packages
Tarifas por personas en US$, basadas en ocupación doble o triple . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Archipiélago de Solentiname .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Sábalos: escápese de la vida diaria . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 El Castillo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 ¡Expedición en kayak en el RÍo San Juan! .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Casa RÍo San Juan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Horario de salida desde La Fortuna / Arenal
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SHUTTLES
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Días y precios por persona en US$.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Nicaragua Shuttle. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 El Castillo Shuttle. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Solentiname Shuttle. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Ometepe Shuttle - bus + ferry.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Ometepe Shuttle - bus + avión.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Managua Shuttle – bus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Managua Shuttle - bus + avión.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 San Juan de Nicaragua - bus + avión. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Granada Shuttle - bus + ferry.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Granada Shuttle - bus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Granada Shuttle - bus + avión+ bus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Reservation and Cancelation policies
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AGUA TRAILS SALES MANUAL 2015 - 2016
AGUA TRAILS SALES MANUAL 2015 - 2016
About Agua Trails Agua Trails is a Costa Rican tour operator, based in La Fortuna de San Carlos. We are dedicated to promote the cultural and natural highlights of the San Juan River, the Solentiname Archipelago, Ometepe and Granada by offering shuttles and packages for a fair price. The distance to the border crossing with Nicaragua, is just over 70 miles, allowing tourists to visit a new and exciting destination. Both overnight service and multi-day tours leave from the La Fortuna/ Arenal area. The border crossing between Costa Rica and Nicaragua is a lot less stressful than the more popular one at Peñas Blancas. Once you arrive at the border post in Tablillas and its Nicaraguan counterpart, at just 50 metres, the migration lines are much shorter and the border formalities are more easy-going than you would experience in Peñas Blancas. Agua Trails works with service providers that take “best management practices” to heart, working together for sustainable development through tourism in Costa Rica and Nicaragua. We also support social, environmental and economic projects by integrating them in our tours. A few examples:
Boca de Sábalos, kayak guides; • This project was set up to train local guides from Sábalos, a small village located on a tributary of the San Juan river, to guide tourists during kayak tours. We now offer kayak trips employing these guides. • We try to gain more benefits from tourism for the local community by giving English classes, taught by one of our employees, and by marketing/ promoting these excursions.
Solentiname Artists Solentiname is an island group that gained fame for its colony of artists who process and paint balsawood into colorful souvenirs. Some artists produce so-called naive paintings. We try to help these artists to promote their art by publicising Solentiname as a tourist destination, by offering a shuttle and a multi-day tour to this area. During this multi-day tour people can witness the artistic process of the painters and, for example, attend a workshop where they can participate. The Nicaraguan part of our services is operated by Vapues Tours (Nicaragua-Incoming), licensed by the Nicaraguan Tourism Board (INTUR) and member of the National Chamber of Tourism (CANATUR) and the National Association of Tour Operators (ANTUR). Vapues Tours and Rainforest Alliance have established an alliance to support best management practices in sustainable tourism since June the 5th 2007. Our office is located in the centre of La Fortuna, here we are more than welcome to attend your clients with all types of questions or concerns. We also have our own bilingual representative/guide in San Carlos, Nicaragua, who receives our clients and has in-depth knowledge of the area. She also assists with local sales and marketing.
Security: • • • •
Certified guides in both Costa Rica (I.C.T) and Nicaragua (Intur) Boat with life jackets, first-aid kit, fire extinguisher, aquatic transporte license, full insurance Declaration of Tourism by I.C.T Operation permits from the Ministry of Health and municipality of San Carlos, Costa Rica.
AGUA TRAILS SALES MANUAL 2015 - 2016
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pa cka ges
Rates for person in US$, based on double or triple occupacion 2-3
4
PAX
PAX
El Castillo (3D/2N)
340 US$
285 US$
Breakfast (2x), Lunch (1x)
Kayak expedition San Juan River (4D/3N)
645 US$
520 US$
Breakfast (3x), Lunch (3x), Dinner (3x)
Solentiname Archipelago (2D/1N)
250 US$
215 US$
Breakfast (1x), Lunch (1x), Dinner (1x)
Solentiname Archipelago (3D/2N)
310 US$
270 US$
Breakfast (2x), Lunch (2x), Dinner (2x)
Sรกbalos River Retreat (2D/1N)
245 US$
210 US$
Breakfast (1x), Lunch (1x), Dinner (1x)
Sรกbalos River Retreat (3D/2N)
320 US$
285 US$
Breakfast (2x), Lunch (2x), Dinner (2x)
San Juan river house (3D/2N)
310 US$
275 US$
Breakfast (2x), Lunch (2x), Dinner (2x)
PAQUETES
InclusionEs
* Packages start and end in La Fortuna, every day of the week. Departure at 7:30, arriving at 3 PM. * Departure and arrival in the center of La Fortuna, surcharges could be applied to other destinations.
AQUA TRAILS MANUAL DE VENTAS 2015 - 2016
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WHEN: Every day (overnight and 3-days package). WHERE:
packages
Pick-up at your hotel in La Fortuna at approximately 07:30 AM. NotE: Departure guaranteed with a minimum of two people (adults). Requirement:
Solentiname Archipelago (3 days / 2 nights)
DAY 1
Discover the mystical beauty of the Solentiname Archipelago! (B/L/D)
Optional Touring Supplement: Los Guatuzos Wildlife Refuge – artisan community of Mancarrón. After an early breakfast you visit “Los Guatuzos Wildlife Refuge” which is known for its rich biodiversity. Slowly navigating ´Rio Papaturro´ you see a variety of animals such as egrets, herons, reptiles like caimans, and perhaps even the elusive Jesus Christ Lizard! You visit the caiman nursery, turtle nursery, the meteorological station and the butterfly farm. The highlight of the day is yet to come: A trail of hanging bridges where you experience the abundant flora and fauna from a bird’s eye perspective! Back on Solentiname you have the chance to visit a local community workshop, where colorful handicraft is being made out of balsa wood. Other attractions are the Solentiname history museum and the church of Ernesto Cardenal; the priest annex poet who used to preach the revolutionary “misa campesina”.
DAY 3
Solentiname - San Carlos - La Fortuna You will breakfast with a view over impressive Lake Nicaragua, keeping this in mind you return to La Fortuna, Costa Rica.
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What to bring: Cash (dollars and cordobas are accepted). Duration: La Fortuna – Solentiname and viceversa (8 hours).
La Fortuna – Solentiname Adventure starts in La Fortuna, at approximately 7:30 AM. After pick up at your hotel you travel in a comfortable air-conditioned bus to the border with Nicaragua. Your bilingual driver assists with the border formalities. After a scenic drive through the Nicaragua countryside you will arrive in San Carlos to enjoy a delicious lunch. Subsequently your journey continues onto Lake Nicaragua – the biggest freshwater body of Central America – where the Islands of Solentiname are found. You have the rest of the afternoon at your leisure to explore the island, or just to relax and enjoy the spectacular views over the vast lake and surrounding islands. Welcome to Solentiname, welcome to paradise!
DAY 2
Valid passport and flight information.
AGUA TRAILS SALES MANUAL 2015 - 2016
IncluDED: • Transportation (overland and aquatic) • Lodging on Solentiname • All meals on Solentiname • Lake Nicaragua boat tour • Visit to San Carlos • Lunch and city tour San Carlos (first day) • All entrance fees • Border assistance • Local taxes Not Included: • Customs fees ($8 customs fees Costa Rica and $14 customs fees Nicaragua) • Personal expenses • Tips Supplements: • Day tour package: Los Guatuzos & Solentiname cultural tour (visit artisan community).
WHEN: Every day (overnight and 3-days package)
packages
WHERE: Pick-up at your hotel in La Fortuna at approximately 07:30 AM. NotE: Departure guaranteed with a minimum of two people (adults). Requirement:
Sábalos River Retreat
Valid passport and flight information. What to bring: Cash (dollars and cordobas are accepted).
(3 dAYS / 2 nIGHTS)
Get in touch with nature; majestic views from your riverside cabin! (B/L/D) DAY 1
Optional Touring Supplement: Indio Maíz Biosphere Reserve – El Castillo village and Fortress Today, again by boat, you visit the Indio-Maíz Biosphere Reserve, one of the most extensive and best kept Natural Reserves of Nicaragua. You discover the dense rainforest by hiking one of the jungle trails. Next you visit El Castillo, a charming small town with a rich history. You have the afternoon at leisure to stroll around El Castillo, enjoying the panoramic views, colorful riverside houses and getting acquainted with the daily life of its friendly inhabitants. Of course you visit the ´Fortress of the Immaculate Conception´, which once prevented pirates from looting colonial Granada and is now peacefully awaiting its nomination for UNESCO World Heritage Site.
DíA 3
La Fortuna – Sabalos and viceversa (7 hours)
La Fortuna – Rio San Juan – Sabalos Your eco-experience starts at your hotel in La Fortuna. An air-conditioned bus brings you to the border crossing with Nicaragua. After clearing customs, with a little help from your bilingual driver, you will continue to the majestic San Juan River, one of Nicaragua’s primary rivers. The journey to your final destination, Sabalos, is a magnificent opportunity to experience the abundant flora & fauna and colorful everyday life on the river. Upon arrival at your quaint yet comfortable riverside hotel, you have the afternoon at your leisure. You can opt to explore the nearby rainforest or you can just relax in your hammock, overlooking impressive Rio San Juan.
DAY 2
Duration:
Sabalos – San Carlos – La Fortuna After a traditional breakfast with a view over the river from the restaurant and a final glimpse at the cormorants and egrets who made their home on a river bank close to the hotel; you return to Costa Rica…full of new impressions and everlasting memories!
IncluDED: • Transportation (overland and aquatic) • Lodging on Sabalos • All meals (except for lunch last day) • Rio San Juan boat tou • Visit to San Carlos • All entrance fees • Border assistance • Local taxes Not Included: • Customs fees ($8 customs fees Costa Rica and $14 customs fees Nicaragua) • Personal expenses • Tips Supplements: • Day tour package (lunch included): Indio Maíz Biosphere Reserve - El Castillo Fortress.
AGUA TRAILS SALES MANUAL 2015 - 2016
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WHEN: Every day (overnight and 3-days package). WHERE:
packages
Pick-up at your hotel in La Fortuna at approximately 07:30 AM. NotE: Departure guaranteed with a minimum of two people (adults). Requirement:
El Castillo (3 days/ 2 nights)
Get enchanted by El Castillo: Family adventure at a picturesque riverside town! (B/-/-) Day 1
La Fortuna – El Castillo Your adventure starts in La Fortuna. Your bilingual driver brings you to the north of Costa Rica, where transportation waits for you to carry on to Nicaragua. After a visit to San Carlos you will continue your way to El Castillo where you´ll get acquainted with Nicaragua’s spectacular wildlife; it´s likely you will see monkeys, iguanas and colorful birds. Upon arrival at your destination, the scenic town of El Castillo, you visit the Fortress of the Immaculate Conception, and meet the hospitable inhabitants of this very special place!
Day 2
Canoe tour - afternoon at leisure - caiman watching tour. After a hearty breakfast, it is time for some adventure! In a wooden canoe you slowly traverse a narrow river, experiencing breathtaking flora and fauna. Your guide introduces you to the traditional way of fishing. You have the afternoon at leisure to stroll around the historical town of El Castillo, enjoying the panoramic views, colorful riverside houses and getting acquainted with daily life of the friendly inhabitants. The evening brings you yet another remarkable expedition, a nocturnal caiman boat tour! This truly unique experience allows you to observe the natural habitat of these impressive prehistoric reptiles.
Day3
El Castillo – San Carlos – La Fortuna After three full days of adventure, cultural and new experiences you will head back to the border for a fast immigration process and then you will return to your hotel in La Fortuna.
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AGUA TRAILS SALES MANUAL 2015 - 2016
Valid passport and flight information. What to bring: Cash (dollars and cordobas are accepted). Duration: La Fortuna – El Castillo and viceversa (7.5 hours)
IncluDED: • Transportation (overland and aquatic) • Lodging in El Castillo • Breakfast • Lunch first day • Rio San Juan boat tour • Fortress Tour • Traditional Canoe Tour • Nocturnal caiman boat tour • All entrance fees • Border assistance • Local taxes Not Included: • Customs fees ($8 customs fees Costa Rica and $14 customs fees Nicaragua) • Personal expenses • Tips
WHEN: Every day (overnight and 3-days package).
packages
WHERE: Pick-up at your hotel in La Fortuna at approximately 07:30 AM. NotE: Departure guaranteed with a minimum of two people (adults). Requirement:
Kayak expedition San Juan River
Valid passport and flight information. What to bring: Cash (dollars and cordobas are accepted).
(4 days/ 3 nights)
Duration:
Discover the majestic San Juan River by Kayak! (B/L/D) Day 1
La Fortuna – Sabalos (7 hours), Bartola – La Fortuna (8 hours)
La Fortuna – San Carlos – Sábalos An air-conditioned bus takes you to the border village with Nicaragua in about 2 hours. After the fast border formalities, you will board transportation towards the San Juan River. In San Carlos, a small town on the banks of the San Juan River and Lake Nicaragua, you get acquainted with the typical Nicaraguan way of life, from here you will take the boat to Sabalos. In the afternoon you´ll have time to explore the nearby Sabalos river, a tributary of the San Juan river, by kayak, before heading back to the hotel in time for dinner and a good night’s rest.
Day 2
Kayak route: Boca de Sábalos – El Castillo Today the expedition really begins as you set off into the Nicaraguan wilderness, you paddle to the picturesque town of El Castillo, located almost midway between Lake Nicaragua and the Caribbean Sea, home to an ancient Spanish fort built in 1675. The scenery is simply amazing; orchids and bromeliads add a splash of color to the shades of the green rainforest foliage. In the afternoon you have time to stroll through the streets and visit the Fortress of the Immaculate Conception. If you are an experienced paddler, you can have an afternoon full of adventure, crossing the impressive white water rapid in front of El Castillo town (optional). Tonight you have a good night’s rest at a fine hotel in El Castillo town, which has a view over San Juan River.
Day3
Kayak route: El Castillo - Bartola Today you paddle to a very special hotel at a truly unique location, the hotel Refugio Bartola. Bartola is also the name of the natural reserve that borders the Indio-Maiz Biological Reserve. These two reserves are separated by the the Bartola River. After lunch at the hotel you have time to explore the area by kayak, paddling down the Bartola river where you encounter spectacular wildlife like river otters, toucans and with a little luck the elusive Green Macaw.
Day 4
IncluDED: • Transportation (overland and aquatic) • Lodging at comfortable riverside hotels • All meals (except for lunch last day) • Kayak rental for 03 days • Practical training & safety instructions • Bilingual guide • Fortress Tour • All entrance fees • Local taxes Not Included: • Customs fees ($8 customs fees Costa Rica and $14 customs fees Nicaragua) • Personal expenses • Tips
Bartola – La Fortuna After breakfast with a view over the river, you return to Costa Rica. A public boat will take you and the kayak back towards San Carlos, from close to San Carlos you will head back to La Fortuna.
AGUA TRAILS SALES MANUAL 2015 - 2016
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WHEN: Every day (overnight and 3-days package). WHERE:
packages
Pick-up at your hotel in La Fortuna at approximately 07:30 AM. NotE: Departure guaranteed with a minimum of two people (adults). Requirement:
San Juan river house (3 days / 2 nights)
Your getaway to the San Juan river, enjoy the peace and tranquility of this place! (B/L/D) Day 1
La Fortuna – El Castillo – river house San Juan You start your trip in La Fortuna. Your getaway begins with a 120 minutes drive through some of Costa Rica´s richest farmlands and typical rural villages. After a fast Immigration process at the border you will discover on of the mayor ¨off the beaten track¨ nature destinations also known as the San Juan river. After a quick visit to San Carlos you will continue en route by boat to El Castillo where you´ll be fascinated by the charm, authenticity and hospitality of the Nicaraguan people. What follows is 20 more minutes, again by boat, to reach your peaceful location.
Day 2
River house San Juan The house you are staying is the perfect place to pause, taste and enjoy! Pause; from daily live, taste; the appetizing meals served to you by your own kitchen staff, enjoy; nature at its fullest..!! You can opt to visit nearby El Castillo (included) just to walk around at a leisurely pace, and immerse yourself with this tranquil place, one of the few places in Nicaragua where you won´t find cars! Another option is to book a hiking tour to the Indio Maiz Biological Reserve (optional), less than one mile downstream, the hiking trails of Bartola, a section of the Indio Maiz reserve, reveal some of the mysteries of this impressive Biological Corridor of Central America, here you can encounter countless species of birds among which parrots and tanagers and also amphibians like small poison dart frogs with their vivid colors.
Day 3
River house San Juan – La Fortuna After breakfast with a nice view over the river and full of new positive energies, you will go back to Costa Rica.
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AGUA TRAILS SALES MANUAL 2015 - 2016
Valid passport and flight information. What to bring: Cash (colones, dollars and cordobas are accepted) Duration: La Fortuna– river house and viceversa (8 hours)
IncluDED: • Transportation (overland and aquatic) • Lodging close to El Castillo • All meals (except for lunch last day) • Rio San Juan boat tour • Border assistance • Local taxes Not Included: • Customs fees ($8 customs fees Costa Rica and $14 customs fees Nicaragua) • Personal expenses • Tips
Departures from La Fortuna / Arenal ZONE 1
ZONE 2
ZONE 3
LEAVING FROM
PICK UP TIME
LEAVING FROM
PICK UP TIME
LEAVING FROM
PICK UP TIME
Tilajari
08:10
La Garza
08:20
El Tucano*
06:00
Casa Luna
07:20
La Casona
07:55
Tierras Enamoradas*
06:00
Arenal Country Inn
07:25
Arenal Lodge
06:50
La Mansión Inn
06:20
Cabañitas
07:45
The Springs
07:00
Rancho Margot
06:20
La Fortuna pueblo
07:30
Lost Iguana
07:00
Los Héroes
06:40
Mountain Paradise
07:20
Arenal Vista
06:20
Eco Lodge
06:00
Arenal Nayara
07:20
Linda Vista del Norte
06:30
Villa Encantada
06:15
Arenal Springs
07:20
Observatorio Lodge
06:50
Ceiba Tree Lodge
06:15
Manoa
07:25
Bosques Chachagua
07:00
Tree House
06:45
Volcano Lodge
07:25
Pueblo El Castillo
06:30
Volcano Inn
07:25
Leaves and Lizards
06:45
Los Lagos
07:25
Arenal Paraiso
07:20
Montaña de Fuego
07:15
KIORO
07:10
Tabacón
07:10
NOTE: package leaving from La Fortuna - Zone 2, please add $50 per person to tour price Shuttle leaving from/arriving at La Fortuna - Zone 2, please add $25 per person to shuttle price (Shuttle Zone 3, please add $40 per person – Hotel El Tucano and Tierras Enamoradas add $50 per person) Note: package leaving from La Fortuna - Zone 3, please add $75 per person to tour price (except for the hotels El Tucano and Tierras Enamoradas, $85 more to tour price!)*
AGUA TRAILS SALES MANUAL 2015 - 2016
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SHUT TLES
Weekdays and Rack Rates per person in US$ SHUTTLES Nicaragua Shuttle El Castillo Shuttle Solentiname Shuttle
L
M
M
J
V
S
D
LUNES
MARTES
MIÉRCOLES
JUEVES
VIERNES
SÁBADO
DOMINGO
35 US$ 60 US$ 75 US$
35 US$ 60 US$ 75 US$
35 US$ 60 US$ 75 US$
Ometepe Shuttle (bus + ferry)
X
75 US$
X
Ometepe Shuttle (bus + flight))
X
135 US$
X
Managua Shuttle (bus)
65 US$
Managua Shuttle (bus + flight)
X
San Juan de Nicaragua (bus + flight))
X
Granada Shuttle (bus + ferry)
X
Granada Shuttle (bus)
X
Granada Shuttle (bus + flight + bus)
X
65 US$ 160 US$ 125 US$ 80 US$ 75 US$ 180 US$
65 US$ X
35 US$ 60 US$ 75 US$ X
135 US$ 65 US$ 160 US$
X
125 US$
X
X
X
X
X
180 US$
35 US$ 60 US$ 75 US$
35 US$ 60 US$ 75 US$
35 US$ 60 US$ 75 US$
75 US$
X
X
X
65 US$
65 US$
X
X
X
X
125 US$
X
X
75 US$
X
X
X
X
80 US$
X
135 US$
InclusionEs lunch and San Carlos city tour lunch and San Carlos city tour lunch and San Carlos city tour
65 US$ 160 US$
180 US$
lunch and San Carlos city tour San Carlos city tour lunch and San Carlos city tour lunch and San Carlos city tour lunch and San Carlos city tour
* shuttles (one way) leave La Fortuna at 7:30 AM (hotel pick-up). * pick-up and drop-off in La Fortuna centre, surcharge may apply for other places.
AQUA TRAILS SALES MANUAL 2015 - 2016
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SHUTTLES Nicaragua Shuttle Your entry to Nicaragua at low cost Weekdays: Everyday | Inclusions Only shuttle service RATE
Schedule
U$35*
Departure 7:30 AM – Bus La Fortuna to Nicaragua border (Tablillas) Return Noon – Bus Costa Rica Border (Tablillas) to La Fortuna
El Castillo Shuttle Your entry to El Castillo, Rio San Juan Weekdays: Everyday | Inclusions: Only shuttle service RATE
Schedule
U$60*
Departure 7:30 AM – Bus La Fortuna to Nicaragua border (Tablillas) Departure Noon - Boat to El Castillo Return 9:30 AM – Boat El Castillo to Santa Fe bridge Return 11:00 AM – Bus Santa Fe bridge to La Fortuna (bus change at border)
Solentiname Shuttle Your entry to Solentiname
Weekdays: Everyday | Inclusions: Lunch, San Carlos City Tour, Shuttle service. RATE
Schedule
U$75*
Departure 7:30 AM – Bus La Fortuna to San Carlos de Nicaragua (bus change at border) Departure 3 PM - Boat San Carlos de Nicaragua to Solentiname Return 9 AM - Boat Solentiname to San Carlos de Nicaragua Return 10:15 AM - Bus San Carlos de Nicaragua to La Fortuna (bus change at border)
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AGUA TRAILS SALES MANUAL 2015 - 2016
*Rates for person
Ometepe Shuttle - bus + ferry His entrance to the largest island in a freshwater lake, Ometepe Weekdays: Tuesday and Friday | Inclusions: Lunch, San Carlos City Tour, Shuttle service. Tarifas
Schedule
U$75*
Departure 7:30 AM – Bus La Fortuna to San Carlos de Nicaragua (bus change at border) Departure 2 PM – Boat San Carlos de Nicaragua to Isla de Ometepe (Tuesdays) Departure at 4 PM San Carlos to Isla de Ometepe (Fridays)
Ometepe Shuttle - bus + flight His entrance to the largest island in a freshwater lake, Ometepe Weekdays: Tuesday, Thursday and Sunday | Inclusions: Only shuttle service RATE
Schedule
U$135*
Departure 7:30 AM – Bus La Fortuna to San Carlos de Nicaragua (bus change at border) Departure 1:30 PM – plane San Carlos to Isla de Ometepe
Managua Shuttle – bus His entry into the capital of Nicaragua, Managua Weekdays: Everyday | Inclusions: Only shuttle service is included. RATE
Schedule
U$65*
Departure 7:30 AM - La Fortuna to Managua (change bus at border and in San Carlos de Nicaragua)
*Rates for person
AGUA TRAILS SALES MANUAL 2015 - 2016
13
SHUTTLES Managua Shuttle - bus + flight His entry into the capital of Nicaragua, Managua Weekdays: Tuesday, Thursday and Sunday
| Inclusions: Lunch, San Carlos City Tour, Shuttle service.
RATE
Schedule
U$160*
Departure 7:30 AM – Bus La Fortuna to San Carlos de Nicaragua (bus change at border) Departure 1:30 PM – plane San Carlos to Managua
San Juan de Nicaragua - bus + flight Your entry to San Juan de Nicaragua Weekdays: Tuesday, Thursday and Sunday
| Inclusions: San Carlos City Tour, Shuttle service
RATE
Schedule
U$125*
Departure 7:30 AM – Bus La Fortuna to San Carlos de Nicaragua (bus change at border) Departure 12:55 PM – plane San Carlos to San Juan de Nicaragua
Granada Shuttle - bus + ferry His entrance to the colonial city of Granada Weekdays: Tuesday and Friday | Inclusions: Lunch, San Carlos City Tour, Shuttle service RATE
Schedule
U$80*
Departure 7:30 AM – Bus La Fortuna to San Carlos de Nicaragua (bus change at border) Departure 2 PM – Boat San Carlos to Granada (Tuesdays) Departure 4 PM - Boat San Carlos to Granada (Fridays)
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AGUA TRAILS SALES MANUAL 2015 - 2016
*Rates for person
Granada Shuttle - bus His entrance to the colonial city of Granada Weekdays: Tuesday and Friday | Inclusions: Lunch, San Carlos City Tour, Shuttle service RATE
Schedule
U$75*
Departure 7:30 AM – Bus La Fortuna to San Carlos de Nicaragua (bus change at border) Departure 3 PM - Bus San Carlos de Nicaragua to Granada
Granada Shuttle - bus + flight+bus His entrance to the colonial city of Granada Weekdays: Everyday | Inclusions: Lunch, San Carlos City Tour, Shuttle service RATE
Schedule
U$180*
Departure 7:30 AM – Bus La Fortuna to San Carlos de Nicaragua (bus change at border) Departure 1:30 PM – plane San Carlos to Managua Departure 3:15 PM - bus Managua to Granada
• Prices are in US$ per person, minimum participation to guarantee shuttle is 2 persons. Prices are based on one-way service. • Pick-up and drop-off in La Fortuna center, surcharge may apply for other places (see appendix). • During the holiday season (Easter week and Christmas - New Year) there are many people crossing the border. Please note that Agua Trails cannot be held accountable for the missing of any connection in Nicaragua. • All shuttle services are subject to availability. • Border fees are not included: Exit Costa Rica 7 US$ p.p., entry Nicaragua 12 US$ p.p. (Exit Nicaragua 2 US$ p.p., entry Costa Free of cost). • 13% Value Added Tax (IVA) is not included in all our rates, and is not applicable until further notice of Costa Rican state.
*Rates for person
AGUA TRAILS SALES MANUAL 2015 - 2016
15
Discount, Reservations and Cancellations policies Reservation procedure: • If the client wishes to book a service (either shuttle or package), please contact us by phone (506) 8838-4597/2479-8667 and send us an e-mail to info@aguatrails.com with a copy to sales@aguatrails.com and nicaragua@aguatrails.com, wait for confirmation by Agua Trails. • If Agua Trails confirms the booking the client has to make the payment (inform the client about the discount policies for children). • Please send the voucher number to our three e-mail accounts. • If the client wishes to book a shuttle service that includes a flight (either to Ometepe, Managua, Granada and/or San Juan de Nicaragua) it is necessary to send, apart from the voucher number, the full name, nationality and passport number of the client. Please inform the client about an important immigration regulation; passport must have 6 months or more before expiration! • If the client wishes to book a shuttle service that includes a flight please inform the client about the baggage allowance as well; the checked baggage permitted is one piece with a maximum weight of 30 lbs./13.6 kgs and up to 45 linear inches/114 cm. (length + height + width) and carry-on baggage (a lady´s handbag or purse, a reasonable amount of reading material for the flight, a small camera and/or a pair of binoculars, a laptop computer). Excess baggage will be charged at US$1.20 per pound and will be considered standby bags. • In case of a overnight trip or package please consult with the client regarding a special diet either vegan, vegetarian, lactose intolerance, gluten-free or some kind of food allergy, please notify. • In case the client wishes to book the 3 days package to Solentiname or Sabalos, please inform the client about the optional touring supplement they can either book the package with or without the supplement. If they decide to book the supplement the rack price will be US$115 and the net price US$92 per person for the day touring package. • There may be an additional charge for excessive baggage.
Discount policies for Children: 1. Contact us for special prices for children. 2. Discounts apply to rack rates. 3. Discounts only apply to two children being accompanied by two adults.
Reservation policies: 1. All services are subject to availability. 2. All reservations, cancellations or modifications must be e-mailed to the following e-mail addresses: info@aguatrails.com with a copy to sales@aguatrails.com and nicaragua@aguatrails.com 3. The requested services must be paid to Compañia Turistica Dos Tulipanes en La Fortuna S.A (Corporate IDnumber 3-101524994) to the following accounts:
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AGUA TRAILS SALES MANUAL 2015 - 2016
• BAC San José US dollars: 909829020 cuenta cliente 10200009098290204 • Banco Nacional: US dollars: 200-02-057-003047-2 - cuenta cliente 15105720020030476 • Please scan your deposit to our e-mail address: sales@aguatrails.com 4. If your company has credit with Agua Trails please don´t forget to give the voucher to the client. 5. The company will consider flexibility in last minute reservations. 6. Agua Trails is subject to change their prices in case of reasons beyond our control on both national and international scale, like for example; natural disasters, acts of terrorism, increase in gas prices, situations of war, increase in local prices, implementation of toll or any other reason that could affect our services.
Cancellation policies: 4. Cancellations received with at least 7 days prior to the date of service will be fully refunded. 5. Cancellations received with less than 7 days prior to service will have a penalty of 10% on the net rate of the tour. 6. Cancellations received 48 hours prior to service will have 50% charge on the net value, cancellations received less than 48 hours prior to service will have 100% charge on the net value. 7. No shows¨ are not refundable. 8. Passengers who show up late for a service will be considered a ¨No Show¨. 9. Any exemptions to the mentioned cancellation policies have to be negotiated before reservation of services.
13% Value Added Tax (IVA) is not included in all our rates, and is not applicable until further notice of Costa Rican state.
AGUA TRAILS SALES MANUAL 2015 - 2016
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ANEXO
descripcion
TARIFA NETA
SALIDA
LLEGADA
SHUTTLES Nicaragua Shuttle
U$28*
Regreso a medio día - Bus en frontera de Costa Rica (Tablillas) hacia La Fortuna
La Fortuna a las 3:00 PM
El Castillo Shuttle
U$48*
Regreso 9:30 AM – Bote El Castillo hacia puente Santa Fe Regreso 11:00 AM – Bus de Puente Santa Fe hacia La Fortuna (cambio de bus en frontera)
La Fortuna a las 3:00 PM
Solentiname Shuttle
U$60*
Regreso 9 AM – Bote desde Solentiname hacia San Carlos de Nicaragua Regreso 10:15 AM - Bus San Carlos de Nicaragua hacia La Fortuna (cambio de bus en frontera)
La Fortuna a las 3:00 PM
Ometepe Shuttle - bus + ferry
U$60*
Salida 4 PM de San Carlos hacia Isla de Ometepe (Viernes)
Llegada a Isla de Ometepe a las 11:30 PM
Ometepe Shuttle - bus + avión
U$108*
Salida 1:30 PM – vuelo desde San Carlos hacia Islade Ometepe
Llegada a Isla de Ometepe a las 2:35 PM
Managua Shuttle – bus
U$52*
Llegada a Managua las 5:30 PM
Managua Shuttle - bus + avión
U$128*
Salida 1:30 PM – vuelo desde San Carlos hacia Managua
Llegada a Managua a las 3:05 PM
San Juan de Nicaragua - bus + avión
U$100*
Salida 12:55 PM – vuelo desde San Carlos hacia San Juan de Nicaragua
Llegada a San Juan de Nicaragua a la 1:25 PM
Granada Shuttle - bus + ferry
U$64*
Salida 2 PM – Ferry desde San Carlos hacia Granada (Martes) Salida 4 PM – Ferry desde San Carlos hacia Granada (Viernes)
Llegada a Granada a las 5:30 AM (día siguiente)
Granada Shuttle - bus
U$60*
Salida 3 PM - Bus desde San Carlos de Nicaragua hacia Granada
Llegada a Granada a las 9:00 PM
Granada Shuttle - bus + avión+ bus
U$144*
Salida 2:15 PM – vuelo desde San Carlos hacia Managua Salida 3:15 PM - bus desde Managua hacia Granada
Llegada a Granada a las 4:30 PM
packages
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Archipiélago de Solentiname (3D / 2N)
U$ 310 (2-3 PAX) U$ 270 (4 PAX)
La Fortuna, aproximadamente a las 07:30 am
Llegada a las 3:00 PM
Archipiélago de Solentiname (2D / 1N)
U$ 250 (2-3 PAX) U$ 215 (4 PAX)
La Fortuna, aproximadamente a las 07:30 am
Llegada a las 3:00 PM
Sábalos: escápese de la vida diaria (3D/2N)
U$ 320 (2-3 PAX) U$ 285 (4 PAX)
La Fortuna, aproximadamente a las 07:30 am
Llegada a las 3:00 PM
Sábalos: escápese de la vida diaria (2D/1N)
U$ 245 (2-3 PAX) U$ 210 (4 PAX)
La Fortuna, aproximadamente a las 07:30 am
Llegada a las 3:00 PM
El Castillo (3D/2N)
U$ 340 (2-3 PAX) U$ 285 (4 PAX)
La Fortuna, aproximadamente a las 07:30 am
Llegada a las 3:00 PM
Expedición en kayak en el Rio San Juan! (4D/3N)
U$ 645 (2-3 PAX) U$ 520 (4 PAX)
La Fortuna, aproximadamente a las 07:30 am
Llegada a las 3:00 PM
Casa RÍo San Juan (3D/2N)
U$ 310 (2-3 PAX) U$ 275 (4 PAX)
La Fortuna, aproximadamente a las 07:30 am
Llegada a las 3:00 PM
AGUA TRAILS SALES MANUAL 2015 - 2016