style in progress 2/2019 – English Edition

Page 120

IN STORE

With its exclusive high fashion range, Soho has a unique position in the city centre of Trier.

IN CLOSE CONTACT WITH CUSTOMERS

Ever-changing temps? Not at Claudia Sandmayer’s Soho fashion store… Instead, she relies on sales personalities who know their customers - and on audacity in her fashion range.

118

style in progress

“W

e are super satisfied right now,” says Claudia Sandmayer about the revenue generated by the new spring/summer items. Be it thick coarse-knitted pullovers in light colours by Lala Berlin, dresses by Self-Portrait, or - more recently - by Zimmermann, as well as brands such as Chloé, Celine, and Valentino - the high-quality mix focuses on trends and is well-received by customers. The latter also appreciate that Claudia Sandmayer is willing to stick her head out rather than playing it safe in terms of suggestions. “We hardly even order basics,” Claudia

Sandmayer stresses. “I’d rather go after what looks cool and what I like.” A Great Team 30 years ago, Claudia Sandmayer and her husband Volker Sandmayer launched the store in St. Ingbert, Saarland. However, the business stalled once it became apparent that the store concept wasn’t suitable for a rural village. They relocated to Trier 20 years ago and success was almost immediate. “The people

Photos: Agentur Kühnen, Trier

Soho/Trier


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Articles inside

In Close Contact with Customers

6min
pages 120-124

Chamber of Marvels

1min
page 118

Freedom Gained

2min
page 119

We Need a New Learning Culture

23min
pages 94-103

Leading the Way

7min
pages 90-93

The Neighbourhood Store

2min
page 115

Vive La Fair

2min
pages 116-117

No Team, No Party

2min
page 89

Sharing Knowledge

2min
page 83

Leading by Example

4min
pages 87-88

Hunting for Customers

3min
pages 84-86

Seek and You Shall Find

3min
page 69

In the Thick of Things

7min
pages 77-82

Work Facilitates Integration

10min
pages 72-76

The Hunt is On

7min
pages 70-71

The First Impression Counts

14min
pages 56-68

Good People Know Good People

3min
page 53

People in Focus

4min
page 55

Open or Closed?

4min
pages 38-39

Hasta La Vista Hamster Wheel

5min
pages 49-51

Let’s Just Tackle the Problem

2min
page 54

A Rarity in Retail: Trainees

14min
pages 40-48

An Internal Marketing Department for Employees

3min
page 52

We Listen Carefully

9min
pages 28-37
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