Success Champions
Are you teaching your team to lead or to be dependent? By Dana Pharant
“I really thought that when I had staff I would be able to sit back and relax while they did all the work, and yet somehow I found myself even more busy than before.”
I
really thought that when I had staff I would be able to sit back and relax while they did all the work, and yet somehow I found myself even more busy than before. How the hell did that happen? I would roll into the office with my Starbucks expecting to enjoy my latte and get my work done in peace. The door opens and a head pops in. “Are you busy? I need you to show me how to get the accounting system to reconcile I can’t seem to figure it out”. I would get up and head out of my office to their desk, leaving my lovely latte behind. Stand over them and walk them through the process yet again. As I am heading back to my office to
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finish what I started. Another voice stops me “hey, we are out of toilet paper. Can you pick some up today, we are desperate? Seriously? How is it that 6 people can be using the TP and no one bothers to note when it is getting low. I grab my latte and run out to Costco, which is just around the corner. Hopefully that giant pack will hold them for a while. As soon as I get back in the office, another staff says they have an irate customer on the phone, and they can’t get them to calm down. Could I work my magic on them? Why is it that I seem to be the only one with “the magic”? This was my life, the only time I seem to get my work done was when I worked from home and refused to answer the phone.
