IN-HOUSE NEWSLETTER OF SUHAIL BAHWAN GROUP VOLUME 05 | ISSUE 16 JANUARY/MARCH 2018
FROM THE VICE CHAIRPERSONíS DESK Dear Colleagues
Designed & Published by Media and Communications Division Suhail Bahwan Group [Holding] LLC P.O. Box: 169, PC 100 Muscat, Sultanate of Oman Phone: +968 2465 0037 Email: pr@suhailbahwangroup.com
DISCLAIMER SUHAIL is an internal newsletter meant exclusively for SBGH employees. Although immense care has been taken, we request our readers to bear with us in case of any errors and omissions. Please send us your feedback, comments, contributions and suggestions to pr@suhailbahwangroup.com
Welcome to the first edition of 2018 Suhail, our group’s family magazine. At the outset, I would like to convey my warmest regards and wishes to all of you and your family for a successful year. All of you know that 2017 was a tough year as we saw significant drop in our sales and revenue. While it can be partly attributed to downturn economy, the hard fact is that we haven’t put in the best efforts on our own sales and business development front. Despite being in such situation, we have begun 2018 with renewed promises. We have signed up with Granlund, a Finland-based global company specializing in energy saving technology for buildings. We have successfully completed and handed over the Oman National CORS Network Project in which Bahwan Projects and Telecom has installed 37 remote GPS stations across Oman for the Ministry of Defence. We also became one of the key sponsors of the prestigious Mars Mission Project in Oman. Last but not the least, we sent 50 of our employees to Kuwait to join other fans to support the national team in the finals of the Gulf Cup in which Oman won the coveted trophy.
Amal Suhail Bahwan
Contents
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Vice Chairperson’s New . . . . . . . . . . . . . . . . . . . . . . . . . . Year day visit
03-04 SBGH joins celebrations in Kuwait as Oman lifts Gulf Cup 05-08 Vice Chairperson visits Oman Across 11-12 Ages Museum site in Nizwa SBGH Cricket Team plays friendly match with BHC team 17 Bahwan Holiday Souq 2018 once 25-26 again proves to be great success! Bahwan IT gets HPE Platinum Partner Award for the Year 2018 38 BPT completes Oman National CORS 42 Network Project for Ministry of Defense Bahwan Projects and Telecom supports Mars Mission Project in Oman 45 Environmental Performance of Buildings 51
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Vice Chairpersonís New Year day visit to offices sparks energy and enthusiasm among colleagues The New Year day visit by our Vice Chairperson Sheikha Amal Suhail Bahwan to all our offices is something special that every staff member looks forward to. This year on 1 January, with her usual bubbling energy and enthusiasm, she visited each and every business units and support divisions at Al Rawaq. Conveying her New Year greetings and best wishes, she said, “It’s important for us to use our time wisely and move forward as decisively and swiftly as we can in 2018. That will only be possible with your continued dedication and teamwork. As the saying goes, if you sow seeds of dedication, hard work and commitment, you will surely enjoy fruits of happiness and success. Staff members were motivated by her visit and joined her in wishing everyone a very prosperous year ahead.
SBGH joins celebrations in Kuwait as Oman lifts Gulf Cup The Oman football team won the prestigious Gulf Cup by defeating the UAE team in a high voltage finals held at Kuwait City in January. Predicting the victory, our Group had flown over 50 employees from its various group companies to Kuwait to cheer, encourage and motivate the home team. The enthusiastic employees, holding our company banner were in raptures joining thousands of fans at the stadium. Employees were very grateful and thanked our Vice Chairperson Sheikha Amal Suhail Bahwan for sponsoring the trip.
SUHAIL | Corporate news
SBGH signs agreement with Finlandís Granlund on energy efficiency software Our Group recently signed a VAR (Value Added Reseller) agreement with Granlund of Finland that specializes in design, consultancy and software services on energy efficiency in built environment. The agreement was signed by Sheikha Amal Suhail Bahwan, Vice Chairperson, Suhail Bahwan Group, and Mr. Pekka Metsi, CEO and President, Granlund, Finland, at a ceremony held in Muscat. Under the agreement, Bahwan IT will be marketing Granlund’s proprietary software “Granlund Manager” in Oman. Bahwan International Properties will be managing the technical aspects of the execution as they have the expertise to monitor the software. Granlund Manager is a Computerized Maintenance Management Software (CMMS) that helps to save costs and energy in buildings and allows control over building asset data and other related activities.
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SUHAIL | Corporate news
Vice Chairperson attends NBO Annual General Body Meeting in Doha Our Vice Chairperson, Sheikha Amal Suhail Bahwan, who is also a board member of National Bank of Oman (NBO), recently travelled to Doha, Qatar to attend the Bank’s Annual General Body Meeting. She was joined by other NBO board members from Oman and Qatar. Mr Rahul Kar, Chairman’s Financial Advisor accompanied Amal Bahwan.
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Suhail Bahwan Group acquires majority stake in Al Jazeera Steel Recently, Sheikh Suhail Bahwan, Chairman of our Group along with Sheikha Amal Suhail Bahwan, Vice Chairperson, acquired a majority stake in M/s Al Jazeera Steel Products Co. SAOG. During the annual General Meeting held in March, Sheikha Amal Suhail Bahwan was appointed as Chairperson of the company. Al Jazeera Steel is one of the leading steel tube and structural products manufacturers in the Middle East and a critical player in the construction industry of the Sultanate of Oman. Listed on Muscat Stock Exchange, Al Jazeera
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Steel manufactures Channels, Angles, Flats, Squares, Rounds & Deformed Steel products at its world class facility with 300,000 MT capacity in Sohar to produce steel pipes in its Tube Mill and Merchant Bar Mill. This acquisition is very strategic in nature as it will help Suhail Bahwan Group in consolidating its position in the rebar steel & other steel market. Let us join hands and wish Suhail Bahwan & Amal Suhail Bahwan all the success in this newly acquired venture.
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Vice Chairperson visits Oman Across Ages Museum site in Nizwa Bilad Oman has won a major contract to fabricate and erect complete steel structure for the upcoming Oman Across Ages Museum in Nizwa. Our Vice Chairperson Sheikha Amal Suhail Bahwan recently visited the site and held discussions with Bilad Oman officials as well as other contractors. Dharampal Singh Kapoor, General Manager, Bilad Oman, welcomed her on arrival at the site and made a presentation on the work progress. Satisfied with the progress and appreciating the team’s work, she encouraged them to complete the project on time and without any cost-escalation. Later, she took a tour of the construction site where massive steel structures are being erected by Bilad Oman team. Commissioned by the Royal Court Affairs, the new museum project will be a cultural and educational hallmark for all Omanis and all visitors to Oman. The purpose of the Oman Across Ages Museum is to tell the story of Oman from prehistory to the present day, with a focus on the period of Renaissance since 1970, during which Oman has experienced a sustained period of development and transformation under the leadership of His Majesty Sultan Qaboos Bin Said.
SUHAIL | Corporate news
SBGH conducts Health and Fitness Day for employees As part of its employee welfare measures, our Group organized a “Health and Fitness Day” for all our staff under the theme, “Are you fit and fine?” in February. Fitness experts from Horizon, the leading fitness and gym establishment in Oman, conducted free “In-Body” tests with their equipment lasting 5-10 minutes and offered free consultation. Several employees attended the session and got to know about their body health and fitness conditions from experts.
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SUHAIL | Corporate news
Vice Chairperson Reviews Groupís Annual Performance Sheikha Amal Suhail Bahwan, Vice Chairperson, critically reviewed the overall performance of each company under the Group during 2017 in a meeting held in February. While appreciating the hard work of several companies she commented that several companies have fallen back on their targets and stressed the importance of collecting outstanding payments due to the group. She also emphasized the need for tougher review of spending and budget and pushing sales to achieve more than the set targets.
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Suhail Bahwan Group saves 135 kilowatts of energy in one hour by observing Earth Hour For the third consecutive year, our Group joined the world community to observe Earth Hour on Saturday 24 March. In cooperation with Bahwan International Properties, all nonessential lights at our headquarters building Al Rawaq as well as our residential properties across Muscat were switched off for one hour between 8.30 PM and 9.30 PM and thus we saved 135 kilowatts of electrical energy.
fact that increase in Green House Gas emissions leads to environmental impacts such as global warming and climate change. So it is every individual’s responsibility to take steps that will save energy and help create a sustainable world for our children. I am glad this year, with this social conscious act, we were able to save significant amount of energy by observing this event just for an hour. This will go a long way in contributing to the improvement of our environment.”
Sheikha Amal Suhail Bahwan, Vice Chairperson said, “It is a
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SUHAIL | Corporate news
loyees of the Month
March 2018 1] Rawiya Ayoob Yaqoob Al Raisi, Office Clerk, Bahwan Logistics LLC | 2] Sabusivadasan Sivadasan, Site Engineer, Bahwan Projects & Telecom LLC | 3] Reem Moosa Yahya Al Harbi, Officer-Ticket/Reservation, Bahwan Travel Agencies LLC | 4] Safeer Mammasrayillath Hameed, Customer Support Engineer, Bahwan IT LLC | 5] Naresh Gopala, Detailer, Bilad Oman LLC | 6] Hanaya Abdallah Khamis Al Balushi, Officer-Networking, Information Service Division | 7] Om Prakash Jangir, Deputy Manager-Internal Audit, Internal Audit Division | 8] Hadiya Juma Said Al Jabri, Secretary, Bahwan International Properties LLC | 9] Yousuf Abdullah Mallan Al Bulushi, Credit and Collection, Bahwan Steel and Trading Company LLC | 10] Nandakumar P, Senior Executive, Finance and Accounts Division | 11] Abdullah Salim H Al Battashi, PRO cum Office Assistant, HR and Administration Division.
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Long Service Award
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Distinguished Emp
January 2018 1] Imtiaz Ahmed Jan, Senior Executive-Operations, Bahwan Travel Agencies LLC | 2] Talal Manaa Rashid Al Ghafi, PRO Cum Office Assistant, Bahwan Healthcare Center LLC | 3] Pathrose Shaji, Foreman, Bahwan Steel and Trading Company LLC | 4] Santhoush Kumar, Senior Telecom Technician, Bahwan Projects & Telecoms LLC | 5] Paramanathan M G, Customer Support Engineer, Bahwan IT LLC | 6] Nawaf Ahmed Darwish Al Hamadani, Support Engineer-Software, Modern Information Technology LLC | 7] Babu Joseph, Senior Detailer, Bilad Oman LLC | 8] Yousuf Sulaiman S Al Himali, Charge Hand, Bahwan Furnishings & Trading LLC | 9] Mahmoud Rabia Mohamed, Sales Supervisor, Bahwan Electronics LLC | 10] Said Masoud Said Al Rashidi, Counter Staff, Bahwan Building Materials LLC | 11] Issa Salim Ghashim Al Hasani, Public Relation Officer, Bahwan Logistics LLC | 12] Zaaima Hamood Mohammed Al Nasseri, Officer-Accounts, Finance & Accounts Division | 13] Muhammad Yousaf, Bearer, HR & Admin Division | 14] Salim Khalif Naseeb Al Jabri, Watchman, Bahwan International | 15] Sujith Dey, Foreman, Internal Audit DivisionProperties LLC | 16] Abdul Hameed Mohamed Ariff, Oracle Apps Techno-Functional Professional, Information Service Department.
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February 2018 1] Badria Salim Hidaiib Al Battashi, Receptionist, Bahwan Healthcare Center LLC | 2] Rahma Abdullah Humaid Al Khatry, Admin Assistant, Bahwan IT LLC | 3] Derrick Rebeiro, Sr. Sales Executive, Bahwan Building Materials LLC | 4] Said Abdullah Ahmed Al Balushi, Assistant Manager Operations, Bahwan Furnishings & Trading LLC | 5] Ibrahim Mohd Mubarak Al Abdul Salam, Helper, Bilad Oman LLC | 6] Awadh Obaid Dhahi Al Sadi, Warehouse Officer, Bahwan Logistics LLC | 7] Vigneshkumar Sakthivel Raja, AC Draughtsman, Bahwan Electronics LLC | 8] Shoukin Kathat, Traffic Controllers, Bahwan International Properties LLC | 9] Issa Humaid Said Al Siyabi, Admin Executive, HR & Admin. Division | 10] Vijayan P P, Deputy Manager - Technical Support, Information Service Department | 11] Amal Said Al Nabhani, Officer - Accounts, Finance & Accounts Division | 12] Balakrishnan P, Deputy Manager, Internal Audit Division.
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SUHAIL | Corporate news
HR conducts training on computerized sales transaction system In continuation of its efforts to make sales transaction process more efficient and automated, the Human Resources Department, in cooperation with Information Services Department (ISD) computerized the process by creating a new Sales ID for any employee who is involved in the sales process. The new computerized sales process helps to obtain accurate reports without any manual intervention. This also prevents any mistake on the employee’s sales data which might affect the result of his performance. A training session was held by the HR & Training Department for all secretaries and commercial teams during which they were briefed on how to initiate the process on the system and the workflow. Participants appreciated the efforts of the HR team to have all sales processes computerized.
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SUHAIL | Corporate news
SBGH Cricket Team plays friendly match with BHC team Keeping up with the SBGH motto of One Team, One Family, the SBGH Human Resources and Administration organized a friendly match between SBGH and Bahwan Healthcare team at Ghubra ground recently. The match witnessed fierce competition with players in both teams displaying their batting and bowling skills till the end. Finally SBGH team won the match. SBGH team comprised of players from service divisions that included HR, F&A, Audit, ISD and other group companies as well.
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SUHAIL | Know your colleague
from my colleagues who taught me a lot of things related to legal affairs that I didn’t know earlier.
Are there any suggestions environment at SBGH?
to
improve
work
Working in legal affairs requires focus and accuracy. Since Legal Affairs is responsible for the group’s all kinds of legal issues, we need intensive training courses to be up to date. In fact, I want to attend law training courses because the department needs someone who is knowledgeable about laws pertaining to our businesses.
What is your ambition in life … future plans? My ambition in life is to complete my studies and get a bachelor’s degree in law as I am fond of this subject and want to gain extensive knowledge. Secondly I want to move up in my career. Everyone in my department encourages me and supports me. I would like to take an active part in the company and gain skills that would benefit our company and my colleagues at work.
How have your parents influenced your life / career? Parents have great influence on the lives of their children. My parents help me a lot with their advices such as not to be lazy and I also ensure to complete my studies. May God have mercy on my father. My mother always prays for me, and I ask God to provide her with health and wellness.
How do you spend your leisure time? I go for regular walk during the days of the week; and on holidays I go out with my family and sometimes with my friends for hiking. Shopping and going to cinema are also my other favourite pastime.
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SUHAIL | Know your colleague
Know your
Colleague ‘‘ I believe that real success is
when I help others to succeed. ‘‘ Kamla Bint Mubarak Al Hadi Please tell us about yourself. I was born in Al Qurum in Muscat Governorate. I am the youngest in my family of four brothers and five sisters. My father was working in PDO but passed away some years ago and my mother is a homemaker.
Brief us on your educational background. I completed my primary education from Ngiah Bint Amer School in Al Hamriyah – Ruwi and my secondary school in Al Shatti School in Al Qurum. Soon after my schooling, I joined Vocational Training Institute and studied business management for a year.
Please, tell us about your work in Suhail Bahwan Group I joined Suhail Bahwan Group’s Delta Building Materials in 2008 as a commercial coordinator and moved to Legal Affairs Division in September 2017.
What is your functional role? My work includes drafting and sending letters and messages in both Arabic and English by express mail via Internet, and also arranging and organizing files. I check monthly attendance, follow up purchase orders of the office, and I also prepare invoices and follow-up statements of the payment voucher in cash, and mobilization of forms for customs.
Kamla Bint Mubarak Al Hadi
How has been your work experience so far?
Secretary, Legal Affairs Division
I have benefited a lot during the last 10 years at Suhail Bahwan Group, which is one of the well-known groups with high reputation in Oman. Through my work at Delta I gained vast experience and acquired new skills. When I joined the Legal Affairs Department, since I was aware of this type of work, it became easier for me. I also cannot forget the support I receive
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SUHAIL | Company news Building materials division caters to the increasing demand for conceptually aesthetic, domestic and commercial interiors by providing a walk-through experience for customers with its sophisticated in-store/ showroom displays for bathroom and office products in a complementary environment showcasing lighting, ironmongery, flooring, ceiling and partition products. Its extensive network of warehouses and stockyards facilitates quick turnaround time and ensuring delivery within 24 to 48 hours mostly. During the last three years, the company has scaled it presence to Sinaw and Mobellah and as on date, it has 9 branches in the Sultanate. As part of its overall projects services capability, building material division offers interior design and installation services for office showrooms, villas and commercial buildings and industrial establishments. It also specializes in the supply of imported products meant for building finishing and electromechanical applications.
Steel Division Assigning higher priority to the country’s infrastructure development the steel division supplies a wide range of steel and allied products to both B2B[Business-toBusiness] and B2C [Business-to-Consumer] segments – from multi-billion Riyals worth infrastructure contractors, government projects, large-scale housing projects to individual consumers.
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The range of products that steel division deals with includes TMT bars, structural steel, angles, channels, H & I beam, MS plates & sheets, GI pipes, plain round bars and guard rails/crash barriers. The steel division’s unique differentiation from its competitors is its value addition through processing of steel and other allied products and offering “ready-to-use” products to its customers, thereby minimizing/eliminating the processing time at project sites. Such comprehensive infrastructure, world-class product range, competitive pricing and well-qualified personnel have enabled BBM to be part of almost every building construction and civil engineering project in Oman.
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SUHAIL | Company news
Know your
Company Bahwan Building Materials LLC Taking active part in the infrastructure growth of the Sultanate of Oman for over 35 years‌ Since its inception in the year 1978, Bahwan Building Materials LLC (BBM) has been actively taking part in the nation building under the wise leadership of His Majesty Sultan Qaboos, to become one of the largest suppliers of building materials and steel in the Sultanate of Oman. An ISO 9001:2008-certified company, BBM are a one-stop-shop for building contractors and construction consultants looking for turnkey supply of building materials and steel. With full-fledged sales, technical and services team, BBM specializes in endto-end solutions right from planning, installing and commissioning to providing comprehensive aftersales service and support for spares/accessories. BBM is segmented into two major strategic business units viz., building materials division and steel division.
Building Materials Division The building materials division deals with a wide range of products that include sanitary ware, bathroom accessories, ceramic tiles, auto paints, electrical products, chandeliers and lights, ironmongery, architectural hardware, control devices for doors and gates, building finishing products, engineering and industrial products.
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Bahwan Holiday Souq 2018 once again proves to be great success! Once again BTA staged its popular “Bahwan Holiday Souq” in the first week of March on its Al Rawaq premises. A month long social media campaign was launched earlier announcing the event offering exclusive global travel itineraries, holiday packages, hotels and cruises along with attractive discounts and on the spot offers for the day. Representatives from popular travel brands such as Thomas Cook, Cosmos, Cruise Masters, SWISS, Thai Airways, were present to explain visitors about their offerings. A steady stream of visitors started arriving and within an hour the space was filled up with people from all across Muscat and nearby places that included customers from corporate companies and ministries, families comprising of Omanis and expats. All of them were spolit for choice with a vast number of attractive packages and travel products on offer. BTA team ensured all visitors’ queries are well handled and their needs are met. By the end of the day, the souq registered a good footfall of more than 200 visitors with many of them booking their travel on the spot and paying advance towards the same.
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SUHAIL | Company news
Bahwan Travels takes part in South Asiaís leading Travel & Tourism Exhibition To generate and attract more travel business from India and the subcomitnent, Bahwan Travels recently took part in SATTE 2018– South Asia’s leading Travel & Tourism Exhibition held in New Delhi in Jan. SATTE 2018 attracted a record-breaking 1,000 plus exhibitors and representatives from over 50 countries. Soumava Mukherjee and Suresh Shankar from Bahwan Tourism met with more than 100 buyers i.e., tour operators, travel bodies, DMCs, online suppliers, potential buyers, language speaking guides etc. Almost all of them enquired about Oman in general, destinations of interest in Oman, activities that can be done in Oman, food, culture and entertainment, ideal time to visit, suitablity for MICE activities, air connectivity etc.
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Bahwan Travels and Royal Air Morac bring travel agents together to play bowling Royal Air Morac and Bahwan Travels organized a bowling tournament for top 10 travel agents and their families in February 2018. The winner, Marmul travels was awarded a trophy by Royal Air Morac Country Manager- Mr. Adil Khalloufi and
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Bahwan Travels General Manager Gururaj. The event was fun-filled with Royal Air Maroc giving away caps and coffee mugs to participants and the event ended with snacks, good memories & smiling faces.
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SUHAIL | Company news
BTA Awarded ISO 9001:2015 Quality Management System Certification Bahwan Travel Agencies has reached another milestone in its history with the coveted ISO 9001:2015 Quality Management System certification by Bureau Veritas. With this certification, BTA becomes the first travel and tourism company in Oman to receive ISO 9001:2015 certification from Bureau Veritas. Sheikha Amal Suhail Bahwan, Vice Chairperson, Suhail
Bahwan Group accepted the certification from Mr. John Rosario, Certification Manager, Bureau Veritas, Oman, in the presence of Mr. Twinkle Chakola, Accounts Manager, Bureau Veritas, Oman, Dr. Simon Joseph, Managing Director, Infobiz, consultant to the certification process, Mr. Gururaj, General Manager, BTA and his team, in a ceremony held recently at Al Rawaq.
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Bahwan Travels wins Best Merchant award from Bank Muscat Bahwan Tourism has been selected as the best merchant in the category of Travel & Tourism for the year 2017 based on company’s outstanding performance by Bank Muscat. This is the second consecutive year BTA winning this award. In a glittering ceremony, Mr. Abdul Razak Ali Issa, Chief Executive Officer of Bank Muscat presented the award. Considering the fierce competition among Oman based travel agencies, this is indeed a great achievement! Congratulations team BTA!
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SUHAIL | Company news
Bahwan Tourism staff attend Paris workshop to bring more tourists to Oman The French market is ranked third biggest in Europe in terms of travellers to the Sultanate. Keeping up with last year’s dynamics from French market, a workshop was organized by the representatives of Oman Tourism ministry in Paris in which around 25 travel partners and 210 tourism professionals attended. Bahwan Tourism ‘s France Representative Office SAFRAN RP ‘s Director Mrs. Joelle Viallet along with Subrat Mishra, National Sales Manager – Inbound Bahwan Tourism attended the workshop and picked up quite a few takeaways to pull more tourists to Oman.
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Bahwan Tourism showcases Oman at Berlin expo Bahwan Tourism participated in ITB Berlin – the popular European travel expo- along with Oman’s Ministry of Tourism in March. Hundreds of travel trade representatives visit this expo while it also attracts thousands of visitors. Bahwan Tourism had its own stall in Oman Pavilion to showcase various tourism products and promote Oman as a destination among global partners. H.E. Ahmed bin Nasser bin Hamad al Mehrzi, Minister of Tourism, visited Bahwan Tourism stall and praised the travel products and service that BT offers. He particularly appreciated the video created by Bahwan Tourism to promote the Sultanate. Subrat Mishra, National Sales Manager – Inbound, & Kamal Abdullah, German language speaking Executive were at the booth to explain Oman’s potential to B2B and B2C visitors.
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SUHAIL | Company news
Japanís tour operators visit Oman About 10 renowned tour operators from Japan headed by Mr. Yuji Iida, Director of Japan Association of Travel Agents (JATA) were in Oman on a familiarization visit in February at the invitation of Ministry of Tourism to promote Oman as a tourist destination back in Japan. Bahwan Tours, as the ground handling agent for the group, took them around popular destinations/tourist spots and they were quite impressed with Oman’s beauty and heritage. Mr. Yuji Iida and the team were earlier felicitated by Her Excellency Maitha Al Mahrouqi, Under Secretary, Ministry of Tourism (MOT), during an event held in Oman Convention Centre where MOT had also organised a B2B session for selected tour operators. The group’s visit also coincided with the celebrations of 46 years of Oman-Japan friendship and relationship between these two countries. Bahwan Tours did the entire ground handling for the entire group.
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BTA conducts sales campaign for Thai Airways A team from Thai Airways and BTA team conducted a sales blitz by visiting travel agencies in Muscat selling and promoting Thai Airways and its products. The agencies welcomed the initiative and took immense interest in learning more about the airline products and Royal Orchid Holidays. Some of them enquired about Thai destinations and mentioned that direct flights by Thai Airways would benefit travelers from Oman.
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SUHAIL | Know your colleague
requirements. In this business, customer retention is the biggest challenge as many new competitors are entering the market on regular basis.
Any suggestions to improve the work environment at SBGH Since learning is a continuous process, sales people should be given regular training in-order to keep them abreast of the latest developments in the field. Since there is tough competition in the market we need to improve the visual display of products in our showrooms as our rivals have better display of products. This I feel is a setback for our business to prosper. Since construction scenario is changing rapidly we also should adopt ourselves to these changes so that we give tough competition in the market. Timely availability of materials and services like delivery should also be improved. Since ‘Bahwan’ is a household name, the brand needs to be made more visible everywhere in the market.
What is your ambition? I will continue working hard and aim to scale new heights in my professional graph. I also want to provide quality education to my children so that they become independent in their lives. I want to give them best things in life. To achieve this I am working hard.
How your parents have influenced you in life? They are instrumental in shaping my personality and I am very thankful for having such a wonderful parents. I owe everything to my parents for what I have achieved till date in my life.
How do you spend your leisure time? I like to spend quality time with my family during my leisure and holidays. I also take time off to read magazines and books to keep myself updated about local and global events. I ensure to take my family on a vacation once in a year.
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SUHAIL | Know your colleague
Know your
Colleague ‘‘ Work hard, work sincerely. Results will follow by itself. ‘‘ Salim Saleh Said Al Rawahi Please tell us about yourself and education background. I was born in the Wilayat of Sinaw in 1979. I am the eldest son in the family comprising two brothers and eight sisters. After completing my third secondary, I could not continue with my education further as my father passed away early and I had to shoulder the family responsibilities along with my mother. I am married and blessed with two sons and two daughters.
Brief us on your career so far. I started as a helper in building materials and construction industry with Al Khalili Group in 1998 and worked till 2004. After learning the complexities of construction industry trade, I joined WJ Towell Company’s construction business as a counter sales staff. Here I honed my skills in sales and improved my interaction levels with customers. In 2010, I joined Bahwan Building Materials as outdoor sales executive and worked from our Wadi Kabir showroom in Muscat. Over the years with my hard work and dedication, I have become the assistant manager in charge of Sinaw branch.
What is your functional role? As the assistant manager in-charge of BBM Sinaw branch, my activities cover areas that include Duqm, Ibra, Atheen, Ibra and Mahout in addition to Sinaw. I travel regularly to these places following up with customers, checking their requirements, identifying new customers, collecting dues and fresh orders from clients. My simple message for my colleagues and my team members is ‘Work hard, work sincerely results will follow by itself.’
How has been your work experience so far? On the job front, I have learnt many things at SBGH. Now I am better placed to deal with the clients and I try to make them feel at ease to the maximum extent. I also ensure our customers feel hassle free when they come to BBM so that they come back to us again and they also recommend others to come to BBM for their building materials
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Salim Saleh Said Al Rawahi Assistant Manager, Bahwan Building Materials
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SUHAIL | Company news
Bahwan Travels launches innovative competition for GU Tech university students In an effort to engage student community and encourage their innovative skills, Bahwan Travels launched a competition for GU Tech university students. Aimed at first semester Business and Economics batch of 60 students with Tourism as part of their subject, the competition was to create an innovative inbound package for tourists coming into Oman. Ms. Amjaad Al Hinai from GUTech introduced Mr. Soumava Mukherjee, Deputy General Manager, and Mr. Subrat Misra National Sales Manager, In Bound Tourism, who then conducted an interactive session with the students and explained them the details of the competition so as to give them a practical exposure to tourism reality in Oman. The initial session created excitement and buzz amongst the students and the itinerary/packages created by students will be ready for presentation before commencement of Ramadan.
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BTA supports 47th National Day commemoration Y Magazine, the popular lifestyle magazine in Oman, recently felicitated the winners of “Portrait By A Nation� art competition to celebrate Oman’s 47th National Day in a grand event. BTA was one of the sponsors of the event in which awards were presented to winning children in three age categories with three winners in each category (First, second and third prizes). BTA offered free tickets to the winners as part of the sponsorship in exchange for advertisement in Y Magazine.
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Bahwan Travels takes trade sales campaign to Sur A sales blitz was conducted in Sur to promote GSA carriers represented by Bahwan Travels amongst travel trade. RB Vaidya from Bahwan Travels met with several prominent travel agencies such as Sur Travels, Salik travels, Sur National Travel and Tourism, United Travels, Anwar Travel Tourism & cargo services and Al Hatarushi Travel & Tourism and discussed various products offerings. He also explained the correct booking practices and requested agents to ensure that passenger contact numbers are mentioned in every booking made.
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Skysouq.com team conducts internal campaign A team of employees from skysouq.com recently visited each and every business unit and support divisions and met with employees to explain about the salient features of our successful online booking portal www. Skysouq.com. Employees were also encouraged to download the Skysouq.com app and visit the site to avail exclusive benefits offered in specific airlines
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SUHAIL | Company news
Bahwan IT conducts Security Seminar along with partner Fortinet Bahwan IT conducted network security seminar based on Fortinet solutions in February for officials from various ministries and private enterprises. Mr. Fadi Yehia, Regional Sales Manager, Fortinet and Mr. Sherif Adib, Regional Channel Manager, Fortinet covered topics such as advanced threat protection, data center security and Fortinet’s latest product FortiSIEM. Mr. Hadi Tannous, System Engineer from Fortinet highlighted various benefits of deploying Fortinet solutions and their integration capabilities using Fortinet security fabric. He also showed the third party performance validation reports of Fortinet solution.
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Bahwan IT organises Citrix NetScaler Seminar Bahwan IT conducted a successful seminar on “Citrix NetScaler ADC & SD-WAN Live” in January in collaboration with Citrix for Senior IT professionals from ministries, large and medium enterprises. The focus of the event was basically to highlight the value that Citrix Technologies offers for delivery of application
January-March 2018 | Issue 16
uptime, flawless performance and availability of all applications and data, and also provides secure remote access to any application from any device type. Bahwan IT is Citrix Gold Partner since two decades with certified professionals and skill sets in the domain.
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SUHAIL | Company news
BTA supports Bangladesh Social ClubĂs charity activities Bangladesh Social Club organised a daylong of activities with blood donation camp as the main objective at Naseem Gardens in February. As the exclusive representative of Biman Bangladesh airline in Oman, BTA was one of the sponsors of the event. Nearly 1000 Bangladesh businessmen, school authorities, social club members attended the event and made it a success. BTA team along with Biman Country Manager were present at the venue throughout and networked with people who could be potential customers of Biman.
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Bahwan Properties holds family day at Al Hail Greens Bahwan International Properties (BIPL) held a family day gathering in January for the residents of Al Hail Greens managed by them. Coinciding with Indian Republic Day, the event marked several recreational activities showcasing the artistic talents of young children in age group between 5 – 12 years. Over 100 children took part in the drawing competition. Malabar Gold & Diamonds, a prominent jewellery chain, sponsored the event, conducted a lucky draw, gave away prizes from 1gm to 2 gm gold rings and coins and other freebies as compliments to all participants. A very good initiative by BIPL to promote social networking and spread harmony among residents of Al Hail Greens.
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SUHAIL | Company news
Bahwan IT gets HPE Platinum Partner Award for the Year 2018 Bahwan IT was awarded with the Platinum Partnership shield for 2018 by HPE, one of its principals for decades, appreciating the valuable contribution BIT has made for HPE business in Oman. Bahwan IT has been retaining the Platinum Partnership with HPE for more than a decade and also enjoys Tier 1 share of HPE business in Oman. Ms. Kinda Baydoun –
Channel and Alliance Manager – ME, HPE along with Ms. Noha Salah – Channel Manager, handed over the award to Bahwan IT during their visit to Oman. Bahwan IT is specialized in providing HPE Technology solutions including Servers, Data storage, data backup management, cloud and hybrid solution, High Performance Computing (HPC), Private cloud solutions including IOT solutions in Oman.
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Bahwan IT celebrates Pongal in traditional style Bahwan IT staff and their family members celebrated Pongal in its traditional style at a farm house in Barka. It was a funfilled event for the family and everyone participated in it with great zeal and enthusiasm. The programmes included games and dance performed by Bahwan IT children. The venue was decorated with traditional garlands, “thoranam”, freshlysprout coconut and mango leaves with soothing music played in the background as per Pongal tradition. The guests were welcomed with refreshing lemon juice, dry fruits, sugarcane and candy. A sumptuous, home made traditional lunch was also served. Pongal is a harvest festival celebrated in India and Sri Lanka, a traditional occasion for giving thanks to nature, for celebrating the life cycles that give us grain. This signals the end of winter and the onset of spring throughout the northern hemisphere.
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SUHAIL | Company news
Bahwan ITís Seminar on Data Management Platform offers new data solutions Bahwan IT and one of its trade platinum partners Commvault, a market leader in data protection and information management software recently conducted a seminar on “Data Management Platform” for Senior IT professionals from ministries, large and medium enterprises. Commvault solutions comprises one of the industry’s leading portfolios in data protection and recovery, cloud, virtualization, archive, file sync and share. Commvault has earned accolades from customers and third party influencers for its technology vision, innovation, and execution as an independent and trusted expert. Bahwan IT as the trusted partner of Commvault executes all solutions to the complete satisfaction of its customers.
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HPI team visits Bahwan IT A team of senior officials from HPI, one of our leading business principals for decades, visited Muscat and met with BIT management team to discuss on the strategy and business plan for 2018. The team also visited PDO along with BIT team to discuss the roadmap and business plan of HPI with PDO.
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The HPI delegation included Mr. Mathew Thomas - MD Middle East, Mr. Tony Bassat - Channel Head, Mr. Sherif - Sales Manager, Gulf & Levant and Mr. Obeyda Sidani Accounts Manager.
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SUHAIL | Company news
Bahwan Healthcare supports Oman Pharma Conference Bahwan Healthcare Centre sponsored and participated in the 8th pharmaceutical care conference held in Muscat in February. Organized by the Directorate-General of Medical Supplies, the conference covered many topics and workshops
towards professional excellence in pharmacy practice. Hundreds of pharmacists working in ministries and private sector attended the conference as it is considered as an important event to score Continuous Medical Education (CME) points.
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BHC takes part in Heart Failure 2018 conference Heart failure remains a major public health problem and results in unacceptably high morbidity and mortality across the world. To highlight the seriousness of this issue and raise awareness among the public, Bahwan Healthcare recently supported and took part in the Heart Failure 2018 conference, organised by Oman Heart Association in collaboration with National Heart Centre.
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Bahwan Healthcare represents M/s. Medtronic, one of its major principals dealing with Medtronic Cardiac Rhythm and Heart Failure (CRHF) products. BHC displayed and demonstrated the key products to attendees of the conference. Dr. Mohd. Al Hossni, Undersecretary at the Ministry of Health visited BHC booth along with heart specialists from National Heart Centre.
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SUHAIL | Company news
Bahwan Healthcare employees attend Arab Health event in Dubai Sales and management staff from Bahwan Healthcare attended the Arab Health event held recently in Dubai in which over 4200 renowned healthcare companies, including our principal companies participated and exhibited their top range products. Our sales personnel attended the tevent with an objective to scout for new business partner and thus generate new business, increase our international presence, network with industry leaders and potential buyers and stay up-todate with industry developments. Arab Health is the largest gathering of healthcare and trade professionals in the MENA region wherein leaders and experts share the latest updates and insights into cutting edge procedures, techniques and skills.
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Bahwan Healthcare Principal visits Oman Mr.Markus Schreibe, Area Sales Manager of B.Braun Middles East Operations, one of Bahwan Healthcare’s (BHC) major principals, visited Oman in March 2018 and held meetings with top level Ministry of Health officials to further stimulate growth and enhance our positioning in the market.
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B.Braun Avitum Germany has been BHC’s strategic partner for hemodialysis since 2012 and BHC has grown the dialysis business in Oman to dominate the segment with 55% market share in Oman.
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SUHAIL | Company news
BPT completes Oman National CORS Network Project for Defence Ministry Bahwan Projects & Telecoms (BPT) has recently completed a major Oman National CORS (Continuously Operating Reference Stations) Network Project for National Survey Authority (NSA), Ministry of Defence (MoD). This is a first of its kind, complex and sensitive project in the GCC to provide Geodetic control to support surveying engineering and mapping, GIS data collection and precise positioning. BPT in association with Leica, one of its major trade principals, have installed reference station GPS in 47 locations around Oman. These CORS will be working 24 X 7 and the GPS positions are sent to the main control center at NSA head quarters. The data will be useful for surveyors to get accurate GPS positions to do the land surveys, constructions of roads, buildings etc. A project handover ceremony was held recently in Muscat attended by senior officials from MoD and Leica. Mr.Yasser Mohammed Kheir, GM BPT, welcomed the audience while Air Commander Ahmed Bin Saif Al Badi, Head of NSA, chaired the ceremony along with Mr. Mahfood Bin Juma Al Araimi, Director of Geospatial Information and his entire team of 20 personnel. Mr. Mohammed Gaber from LEICA explained the CORS network solution benefits to the audience while Mr. Mark King from LEICA Switzerland announced the launch of Mobile Mapping –Pegasus 2 and gave a presentation on the same. Congratulations to Ravinder Raina, Sukumar and his colleagues who worked tirelessly on the project!
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SUHAIL | Company news
Bahwan Pharmacy wins the ì Best Pharmacyî award At the “13th Annual Good Pharmacy Practice Workshop” conducted by the Directorate General of Pharmaceutical Affairs and Drug Control, the Ministry of Health selected five best pharmacies based on several criteria such as Pharmacy upkeep, knowledge of employees, customer experience etc. This year, Bahwan Pharmacy Muttrah branch was selected as one of the best five Pharmacy establishments in Oman. A certificate of appreciation and memento was presented to BHC. Congratulations Pharma team!!
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BPT and Oman Broadband officials visit fibre optic cable factory in India BPT has partnered with India’s Birla Cables to supply Fibere Optic Cables to Omantel, Oman Broadband ( OBB), Ooredoo, Minsitry of Defence, Oil & Gas Companies and other ministries. As part of the tender process, Birla cables arranged a visit to their factory in Rewa, India for Mr Salim Al Mudhathir from OBB Oman and Mr. Deepak Kumar Singh from BPT accompanied by TUV consultant Mr Rathi. Birla Cables officials took them around to various sections/departments to understand the process of FOC manufacturing. Various tests were conducted by the factory officials as per OBB requirements with due care during their three day visit. They also provided the consultant with quality documents.
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SUHAIL | Know your colleague Company. After ten years, I have got experience to face any problem related to the work. I have solved many difficulties and things, some of which do not relate to my scope of work. I work to clear transactions that concern our company in government agencies and get permits issued. I also ensure no violation or complaint against our company by government authorities. I learned from my work to accept the advice from people, whether they are other officials or my colleagues, as advice is in the interest of the company which I am proud to be a part of it.
Is there any suggestion to improve work environment at SBGH? There must be encouragement to push the Group to be one of the leading establishments in Oman and make employees love their work because it provides them with everything they need. From my point of view training courses according to work should be given so that they learn new skills and improve their work and provide opportunity to increase their income as well. This is the only suggestion I ask officials to consider.I am proud of what I have accomplished until now, while the credit goes back to the group.
What is your ambition in life ‌ future plans? I hope to complete my studies in the field of management to develop my skills and also gain more experience. After completing the study my goal is to reach higher positions in the company. I would like to become an active part of the company and acquire skills that helps the company and my colleagues at work.
How have your parents influenced your life / career? There is no doubt that parents have a great influence on their children. They are the first and primary supporters for them. Their continued support has made me reach where I am now. I have learnt a lot from my father, who is no more with us. My mother always prays for me, and I ask God to provide her with health and wellness.
How do you spend your leisure time? I spend most of my time in my farm as I love camel farming. As for my hobbies, I am fond of scuba diving. I love shooting sport as well and in fact I have achieved top positions in this sport. I do not forget to devote a large part of my time to my family as well.
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SUHAIL | Know your colleague
Know your
Colleague ‘‘ Accept advice from people, whether they are other officials or colleagues, as the advice is in the interest of our company. ‘‘ Rashid Khalifa Mubarak Al Mamari Please tell us about yourself. I was born in the Wilayat of Saham in Al Batinah North governorate in 1971. Now I am living in Al Reda village in Saham. I am married and blessed with three daughters and a son.
Brief us on your educational background. I completed my primary and preparatory education from Abdul Rahman Ibn Awof School in the Wilayat of Saham. I completed secondary education in Balj Bin Oqba School in the Wilayat of Saham. Soon after my schooling, I got an opportunity to work in the Military Training Institute in Dubai, UAE as a specialist in chemicals. Later, I became a lecturer in the institute. I joined Suhail Bahwan Group’s Bilad Oman in Sohar in May 2008. I was the first Omanit to work in Bilad Oman.
What is your functional role? I work as an administrative supervisor. The nature of my work includes direct supervision of workers, security guards and drivers, scheduling duties and assignments. I also supervise cleanliness of the entire plant. There are forty workers under my supervision and this is a big responsibility for me. My work also includes the administrative supervision for workers, drivers and security guards. I am responsible for their vacations and documentation such as issuance of salary certificates, certification of sick leave through HRMS .
How has been your work experience so far? I have benefited a lot since joining Suhail Bahwan Group, which is one of the well-known groups with high reputation. It has great companies and businesses. I gained more experience specifically in the field of administrative supervision. The responsibilities were many and I have to be always alert and work hard. Thank God, now I have more responsibilities in the company, as I gained the confidence of my managers. I also cannot forget the role of my colleagues at work. They are the ones who support me and encourage me to do more.
Rashid Khalifa Mubarak Al Mamari Supervisor, Bilad Oman, Sohar
Which project or assignment has given you immense job satisfaction, and what have you learnt on the job? As I mentioned earlier, I am one of the first employees in Bilad Oman
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SUHAIL | Company news
Bahwan Electronics awarded for outstanding performance in 2017 by principal Dometic, one of Bahwan Electronics’ (BE) oldest principals, recently awarded BE for its outstanding performance in sales in the MENA region during the year 2017. Mr. Kester Peterson, Managing Director, Dometic and Mr. Mohammed Muwafi, Regional Sales Manager, DometicMENA presented the award to Hemant Kumar, Product Manager of Dometic portfolio. One of BE’s earliest principals with over 30 years of business relationship, Dometic products enjoy almost 50% market in Oman. They manufacture and supply mini bars and pro-safe equipment for hotels.
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Bahwan Mart shifts Ibra showroom to a more prominent location Bahwan Mart has recently shifted its Ibra showroom to a more spacious and central location. The new showroom is already attracting large number of visitors. The entire project of shifting the showroom and opening was done in a record time of just one month.
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SUHAIL | Company news
Bahwan Projects and Telecom supports Mars Mission Project in Oman Bahwan Projects and Telecom (BPT) is proud to be associating with AMADEE-18- Mars Mission, one of the prestigious global scientific research projects , part of which is being conducted in Oman. Organised by the Austrian Space Forum OeWF (Oesterreiches Weltraum Forum) in collaboration with Oman Astronomical Society (OBB) and Oman Broad Band Authority, the project has chosen Marmul area in Dhofar as their test site, a landscape very similar to that of the Red Planet, where 50 Astronauts conduct experiments and training for a period of six Months. A press conference was held in Muscat ahead of the team’s departure to the site, in which the team leader explained the project, details of various experiments being conducted and the benefits in the fields of engineering, planetary surface operations, astrobiology, geophysics/geology, life sciences and others. The research team was also introduced to the audience.
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SUHAIL | Company news
Bahwan Electronics launches new range of Teka kitchen appliances Bahwan Electronics (BE) recently held a grand launch to introduce “Wish”, a new range of kitchen appliances from Teka of Germany. BE is the exclusive distributor of Teka products in Oman. Kasim, Deputy General Manager of BE welcomed the participants that included BE’s major clients, consultants, Diwan of Royal Court Affairs officials, channel partners, hoteliers and traders and explained the milestones of Teka products growth supported by Bahwan Electronics in Oman and highlighting that currently Teka holds 60% market share in this product category . Mr. Arturo Manso, Managing Director of Teka then made a presentation on the new product range. Hemant Kumar Vilasa, BE Products Manager, explained the channel networks, products availabilities, while Seshu Kumar Puranam, BE Service Head, elaborated on Bahwan Electronics’ after sales service network in Oman. BE has installed Teka products in major projects in Oman such as PDO Ras Al Hamra project, Grand Millennium phase one & two, Remal Castle, Muscat Hills, Al Assalah Towers and several projects. All Teka Kitchen built –ins and new range product WISH, were displayed at the venue and all the participants were impressed with the wide product range and their salient features.
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Down the Memory Lane…. During the course of Suhail Bahwan Group’s 50 years’ history, we have come across several events/occasions and landmarks many of which have been photographed and preserved for posterity. In this issue, we present you with a set of rare photographs of our Chairman Sheikh Suhail Bahwan on various occasions.
SBGH in the NEWS
�سهيل | امل�شكال
دور �إدارة املرافق يف الأداء البيئي للمباين �أنيل كومار ،املدير العام ،بهوان العاملية للعقارات �ش.م.م. ميكن القول ،اخت�صارا ،ب�أن الدور الذي تقوم به �إدارة املرافق يرتكز �أ�سا�سا على خمتلف عمليات �صيانة املباين وامل�ستلزمات العامه التي تتعلق باملباين� .أ�صبح االداء البيئي للمباين خالل ال�سنوات الأخرية �أمرا غاية يف الأهمية بالن�سبة لإدارة املرافق وي�ستلزم قدرا كبريا من الرتكيز ،حيث �أنه ال ي�ؤثر فقط على القاطنني باملبنى ولكن على حياة الأفراد و�صحة الكوكب بوجه عام. الإ�ستدامة وامل�س�ؤولية الإجتماعية لل�رشكات ،هم الآن من �أهم العوامل التي تدفع العديد من احلكومات لتحقيق معايري بيئية �أف�ضل .ت�ضع خمتلف ال�رشكات وامل�ؤ�س�سات والأفراد معايري اال�ستدامة �ضمن قرارات ال�رشاء اخلا�صة بهم .تقود الفوائد االجتماعية والبيئية واالقت�صادية �إدارة املرافق �إىل تبنى هذا النهج ال�شامل وامل�ستدام يف جمال تخ�ص�صها. رغم �أن دور ادارة املرافق ي�شمل ،على �سبيل املثال ال احل�رص� ،صيانة جميع معدات البناء الهند�سية والتنظيف� ،إال �أنها تلعب دورًا رئي�سيًا يف مكافحة تغري املناخ ،وحتقيق االقت�صاد امل�ستدام� .إن �إدارة املرافق ال تقوم فقط بالأمور التي تهتم بالت�أثري الإيجابي على ال�صحة العامة أي�ضا تقوم بتقليل تكاليف العمل ،وتعزز قابلية البناء والبيئة ،بل � ً والتنظيم للت�سويق ،وتزيد من �إيجابية املقيمني ،وت�ساعد يف خلق جمتمع م�ستدام.
فيه احلكم على ال�رشكات ،فيما يخ�ص كل ما ي�شمل التخل�ص من النفايات الإلكرتونية ومعايري ال�سالمة بدرجة انبعاثات الكربون. تقوم هذه التطورات بت�سليط ال�ضوء على الدور املهم الذي تلعبه اال�ستدامة يف �صناعة �إدارة املرافق. املباين اخل�رضاء� ،أو الت�صميم امل�ستدام ،هو عبارة عن ممار�سة لزيادة الكفاءة التي ت�ستخدمها املباين واملقيمني فيها فيما يخ�ص الطاقة واملياه وخمتلف املواد� ،إ�ضافة �إىل احلد من الت�أثريات على �صحة الإن�سان والبيئة طوال فرتة بقاء املبنى. يقوم �أ�صحاب العقارات بتطوير ا�ستدامة ممتلكاتهم من خالل تبني �شهادات (الريادة يف الطاقة والت�صميم البيئي) .وبغ�ض النظر عن الفئات املذكورة �أعاله ،ينبغي ملديري املرافق ا�ستخدام نهج الريادة يف الطاقة والت�صميم البيئي� ،أو طرق �أخرى خمتلفة لتحقيق اال�ستدامة البيئية وحتقيق هدف واحد م�شرتك ،على �سبيل املثال القيام بدمج االعتبارات البيئية يف �إدارة املرافق.
انه يف ظل النمو ال�رسيع لقطاع البناء الأخ�رض ،يبحث خمتلف مدراء
املرافق املتقدمة عن طرق منا�سبة لإدارة امل�سائل املتعلقة بالبيئة اخلا�صة يف املباين امل�س�ؤولني عنها .فهم يحاولون �إدارة املوارد الطبيعية دون �أي ت�أثري �سلبي �أو امل�سا�س بقدرة الأجيال القادمة على ا�ستخدام تلك املوارد .هناك �أهداف بيئية حمددة ،مثل �إدارة مياه الأمطار ،واحلد من ا�ستخدام املياه ،و�إدارة نفايات البناء ،والتحكم يف خمتلف م�صادر املواد الكيميائية. ت�أتي خمتلف معايري �شهادة �أيزو 26000اجلديدة يف الوقت الذي يتم
يناير /مار�س | ٢٠١٨العدد ال�ساد�س ع�شر
�سهيل | 51
SUHAIL | Kaleidoscope
Role of Facilities Management in
Environmental Performance of Buildings Anil P Kumar, General Manager, Bahwan International Properties LLC
In simple terms, Facilities Management (FM) is primarily concerned with short-term management of operations and maintenance of buildings, precincts and its community infrastructure. However in recent years the environmental performance of buildings has become a major focus point in facilities management. It not only impacts the residents but also other people’s lives and the health of the planet. Sustainability and corporate social responsibility (CSR), are now significant factors pushing for better environmental standards. Businesses, organizations and consumers are including sustainability in their buying decisions. The social, environmental and economic benefits are driving FM to adopt a holistic, sustainable approach to their discipline. Although the role of FM includes, but not limited to, maintenance of building engineering equipment and cleaning, it plays a major role in fighting climate change and delivering sustainable economy. FM not only makes a positive impact on public health and the environment, it also reduces operating cost, enhances building and organization marketability, increases occupant’s productivity, and helps create a sustainable community.
businesses are being judged on anything from e-waste disposal and safety standards to their carbon emissions. These developments highlight the increasingly important role that sustainability plays within the FM industry. Green building, or sustainable design, is the practice of increasing the efficiency with which buildings and their residents use energy, water and materials, as well as reducing impacts on human health and the environment for the entire lifecycle of a building. Real estate owners are amplifying the sustainability of their properties by embracing LEED (Leadership in Energy and Environmental Design) certifications. Regardless of the above categories, facility managers should use LEED or various other approaches to attain environmental sustainability and achieve one common goal i.e. to integrate environmental consideration into facilities management.
As the green building sector grows exponentially, progressive facility managers look for ways to manage the environmental issues of their properties. They try to manage natural resources without compromising the ability of future generations to use the same natural resources. There are specific environmental goals, such as storm water management, reduction of use of water, construction waste management, and indoor chemical and pollutant source control. The new ISO 26000 standards comes at a time when January-March 2018 | Issue 16
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