IN-HOUSE NEWSLETTER OF SUHAIL BAHWAN GROUP VOLUME 07 | ISSUE 26 OCTOBER/ DECEMBER 2020
FROM THE VICE CHAIRPERSON’S DESK Dear colleagues Welcome to 2020’s last edition of Suhail. An eventful and tumultuous year has finally passed and let us welcome the New Year with all our heart and soul. Designed & Published by Media and Communications Division Suhail Bahwan Group [Holding] LLC P.O. Box: 169, PC 100 Muscat, Sultanate of Oman Phone: +968 2465 0037 Email: pr@suhailbahwangroup.com
DISCLAIMER SUHAIL is an internal newsletter meant exclusively for SBGH employees. Although immense care has been taken, we request our readers to bear with us in case of any errors and omissions. Please send us your feedback, comments, contributions and suggestions to pr@suhailbahwangroup.com
Despite the impact of the Pandemic, our Group companies like Bahwan Healthcare Centre, Bahwan Logistics, Bahwan Furnishings and Trading and Bahwan IT were able to keep high their profile by executing some good projects during this period. Without doubt, year 2020 has taught us quite a few lessons. While businesses, economies and people’s lives have suffered, it has also presented us with new opportunities. The world around us has changed rapidly including businesses, industries, economies and societies. Technology trends like E-commerce, Cloud Computing, Artificial Intelligence, IoT (Internet of Things), etc. are already impacting our daily lives significantly. Let’s seize and adapt these trends to our advantage as we move on to the new year with renewed dedication and resolve and use them in the best way possible in the future. Once again, I would like to thank you all for your staying together and working together. And I wish you and all your family members good health and happiness with the blessings of Allah. Before I conclude, I wish you and your family a very Happy New Year! Enjoy reading the issue. Amal Suhail Bahwan
Contents
.................................................................. October-December 2020 | Issue 26
4-5 8-9
SBGH celebrates Virtual . . . . . . . . . . . . . . . Omani Women’s Day
4-5
Project and Interiors Design Division Completes Phase 2 of Al Hail Greens Residential . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Project
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Bahwan Tourism launches . . . . . . . . . . . . monthly digital newsletter
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Bahwan Healthcare Centre and National Pharmaceutical Industries (NPI) Launch Omol for . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Trade
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Bahwan Logistics Executes International Road Transport Shipments from UAE Freezone . . . . . . . . . . . . . . . . . . . . . . . . . . . to Duqm Freezone
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SUHAIL | Corporate news
SBGH celebrates Virtual Omani Women’s Day Unlike other years when all Omani women employees gathered and celebrated Omani Women’s day with great fun and joy, this year’s celebration was different. The Covid-19 social distancing guidelines gave a new opportunity to celebrate the Women’s Day virtually. Yes, hundreds of Omani Women employees from across various SBGH group companies registered online for a virtual celebration with our Vice Chairperson Sheikha Amal Suhail Bahwan. Colleagues were excited to interact with the Vice Chairpersom at her meeting chamber who shared her experiences and gave some valuable tips on management for women to progress and succeed. In another session, Sheikha Amal Bahwan also celebrated the Omani Women’s Day virtually with employees of GBM Oman of which she is the Chairperson. The experience was unique nevertheless gave a new dimension to celebrating occasions with the use of technology. Media and Communications had conceptualized and created a video on the occasion celebrating the progress of the Omani women of substance, passion, performance, perseverance and purpose.
October-December 2020 | Issue 26
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SUHAIL | Corporate news
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SUHAIL | Corporate news
SBGH Celebrates 50th Oman National Day Celebrating the spirit of 50th anniversary of Oman’s National Day the SBGH premises were decorated with national flags and colours greeting and congratulating His Majesty Sultan Haitham bin Tarik. Not to be dampened by the Covid 19 restrictions, employees of SBGH group companies celebrated the National Day in their respective business units following all guidelines. Women in their Omani traditional attire made the day even more colorful. Sweets and flowers were distributed among colleagues
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SUHAIL | Corporate news
Suhail Bahwan Group 2021 Calendar Captures the Power of People and Places Through Talented Omani Photographers. Every year our SBGH calendar’s subject focuses on a theme that is relevant to Omani culture, tradition and/or people and places. The 2021 calendar is no less; titled, “The Eyes with a View”, the calendar presents some award-winning photos of people and places in Oman captured by some talented young Omani photographers. The photos capture not only the picturesque beauty, diverse culture and rich history of the Sultanate of Oman but also the people and places through their lenses bringing out the intense emotions and stunning landscape.
October-December 2020 | Issue 26
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SUHAIL | Corporate news
Project and Interiors Design Division Completes Phase 2 of Al Hail Greens Residential Project
Our Projects and Interiors Design Division has successfully completed and handed over Phase-2 of Al Hail Greens Residential Project, set in the calm and serene location of Al Hail. Built on a plot area of 50,000 Sq.M, the Phase 2 consists of 168 2 BHK, 192 3BHK apartments and 2,750 Sq.M. open playground space, designed by Canada based architectural consultancy firm Arcop & Partners and constructed by Bahwan Construction Company (BCC). High quality construction built to superior specifications with spacious design and the aesthetically pleasing elevations of the buildings the project is complemented by well-developed parking blocks, eye soothing greenery, recreational and entertainment spaces and wide roads to accommodate any future flow of traffic and pedestrians. The high rise residential blocks overlook green pockets of lawn and colorful vegetation. A beautiful and vibrant mosque designed by Yaghmour Architects, famous for their mosque designs – is an added attraction to the residents. The commercial space will be soon home to shops featuring premium brands as well as restaurants and stores. Residences can enjoy the superbly designed and functional clubhouse, walk in the greens or have a hassle free car parking area. The project also stands in close proximity to the Muscat airport and is almost at a stone’s throw distance from Markaz al Bahja, Al-Muzn mall, China Mall and Muscat City Centre. And the fabulous beach is hardly a couple of minutes’ drive
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SUHAIL | Corporate news
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SUHAIL | Company news
Bahwan Tourism launches monthly digital newsletter Its well-known that the Covid-19 pandemic has driven more and more people towards embracing digital life- be it online purchases or online reading habits. In tune with the trend, Bahwan Tourism launched a monthly newsletterTravel Times. Every issue of Travel Times highlights select-destinations within Oman as well as around the globe, while incorporating travel related tips, stories and news for the travel-savvy readers. So if you are planning to travel and confused about where to and how to travel, just click on Travel Times available on Bahwan Travels social media handles.
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SUHAIL | Company news
Biman Bangladesh and Bahwan Travels Greet Bangladesh’s new Ambassador Bahwan Travel Agencies GSA – Biman Bangladesh Airlines office represented by Mr. S.A. Gururaj, General Manager, Bahwan Travels, Mr. Irteza K Chowdhury, Country Manager, Biman, Mr. Md. Abdul Hakim, Finance Manager, Mr. Subrat Mishra, National Sales Manager – GSA, visited Government of People’s Republic of Bangladesh Embassy in Muscat and welcomed the new Ambassador of Bangladesh in Oman H.E. Mizanur Rahman. The Embassy officials MR. Mohammed Nahid Islam, Counsellor & HOC, Major Humayun Kabir, Councilor of Labour & Mr. Abu Sayed, Head of Passport. ..............................................................................................................................
Omani Employees Receive Professional Sales Training from Principal Company As part of Bahwan Healthcare Centre’s strategy of gradually grooming the right Omani employees to take up growth oriented career, BHC moved Mr. Amjad Jaffer Abdul Rahman Al Raisi from Customer Service to Dental Sales Department. Subsequently he underwent comprehensive sales training directly from BHC’s principal company - Durr Dental. BHC wishes him all the best in his new endeavour and are confident he will emerge as a good leader and contribute towards company’s growth.
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SUHAIL | Company news
Bahwan Healthcare Centre and National Pharmaceutical Industries (NPI) Launch Omol for Trade National Pharmaceutical Industries (NPI), the first pharmaceutical manufacturing company in Oman, has launched Omol in the modern trade segment i.e., hyper markets and super markets. A launch ceremony was held at BHC head office at Al Rawaq building in which CEO of NPI Mr Suresh and Mr Sanjay Suri, General Manager BHC and other officials took part Omol is the first Omani brand of paracetamol used to relieve mild to moderate pain and fever. ..............................................................................................................................
Bahwan Healthcare Centre participates in Gilead Virtual Distributor meeting Bahwan Healthcare Centre’s business partner, M/s Gilead Sciences Inc. organized a Virtual Middle East Cycle Meeting for all their distributors in Oman, Saudi Arabia, UAE, Kuwait, Bahrain, Qatar, Lebanon, Iraq, Jordan & Iran. Named as ‘Together Creating Possible’ the virtual meeting saw participants from across the countries attending a special session on virtual team building and to connect with each other, part from company specific agenda. BHC participants discussed Oman Regulatory guidelines, new registration process and business plans for Oman for 2021 and ahead. Gilead Sciences is a research-based biopharmaceutical company with special focus on developing specialized drugs used in the treatment of communicable diseases like hepatitis B, hepatitis C and influenza.
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SUHAIL | Company news
Bahwan Healthcare Centre Conducts Virtual Presentation on Total Lab Automation Bahwan Healthcare Centre(BHC), in coordination with Siemens Healthineers, conducted a virtual presentation on Total Lab Automation to Key Opinion Leaders of Nizwa Hospital, Ministry of Health. Important features of this system include comprehensive selection of pre and post-analytical modules that completely automates the laboratory process of sample loading, preparation and handling. Siemens Healthineers offers a broad spectrum of immunoassay, chemistry, hematology, molecular, and urinalysis testing systems in conjunction with automation, informatics and services to serve the needs of laboratories of any size. Aptio is the key component of Siemens Lab Automation, which enables improved utilization of lab resources, increases efficiency, accelerates processing, and achieves consistent turnaround time by combining their intelligent technologies workflow expertise in highly adaptable, multidisciplinary track configurations. ..............................................................................................................................
Bahwan Healthcare Centre Installs New Fully Automated Blood Testing System in Ministry of Health Hospitals Bahwan Healthcare Centre (BHC) recently installed BioRad’s IH 500 Fully Automated Analyzer for the ID Gel system at various Ministry of Health (MOH) Hospitals in Oman viz. Nizwa Hospital, Sur Hospital and also at Sultan Qaboos University Hospital’s Cancer Care Center. The IH-500 Fully Automated Blood Testing System is designed for small to medium-sized laboratories for immunohematology testing. This system can handle the entire range of Bio-Rad ID Gel cards for ABO blood grouping, reverse testing, phenotype, Rh-subgroups, antibody screening, antibody identification, single antigen testing, direct AHG testing (DAT), and cross matching. The system includes a 6-axis robot transport arm offering high level of automation and minimizing user operations.
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SUHAIL | Company news
Bahwan Healthcare Centre Celebrates 50th Oman National Day The prevalence of Covid-19 has not dampened the spirit of Bahwan Healthcare Centre employees. Taking appropriate precautions, the staff came together to celebrate the Golden Anniversary of Oman National Day with passion and fervor.
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SUHAIL | Company news
Bahwan Healthcare Centre installs Advanced Immunology Analyser First time in Oman Bahwan Healthcare Centre (BHC) recently installed, the first ever Centaur XP Immunology Analyzer of Siemens in one of the Polyclinics at Sohar. This is an advanced machine being used for various immunology testing namely Infectious disease, tumor markers, various hormones. The ADVIA Centaur® CP Immunoassay System, manufactured by Siemens, is a mid-volume, high-throughput benchtop system that enhances in-house test capability without compromising efficiency, productivity, or quality. It provides superior sensitivity and specificity of Chemiluminescent with Advanced Acridinium Ester Technology. ..............................................................................................................................
Bahwan Healthcare Centre Launches Covid Test Kit in Oman Bahwan Healthcare Centre (BHC) launched Covid 19 PCR kits (FTD SARS-CoV-2) in Oman and supplied them to the Ministry of Health Labs & private diagnostics labs. Produced by Fast Track Diagnosis (FTD), Luxumbourg, which is a part of Siemens Healthineers Company, FTD SARS-CoV-2 Assay kits are being used for specific detection of SARS-CoV-2 virus causing COVID-19 with a single-well dual target assay method. FTD SARS-CoV-2 Assay kit is approved by US FDA (EUA), WHO & CE.
October-December 2020 | Issue 26
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SUHAIL | Company news
Bahwan Healthcare Centre Installs Hemoglobin Testing System at Rustaq Hospital Bahwan Healthcare Centre (BHC) recently installed a fully automated VARIANT II Hemoglobin Testing System at the Minsitry of Health hospital in Rustaq. Designed for high volume sample testing the advantage of this multi-analyses system is that it doesn’t require sample preparation and needs very little hands-on time by the operator working in the High Performance Liquid Chromatographic technology. The VARIANT II system is NGSP-certified, CE marked to meet the European IVD Directive and traceable to the Diabetes Control and Complication Trial (DCCT). ..............................................................................................................................
Bahwan Healthcare Centre opens a new clinic at Misfah Bahwan Healthcare Centre has recently opened a new branch of Bahwan Medical Centre (BMC) at Misfah industrial area to provide general medical services to employees and their dependants of SBGH group companies. Located in the Bahwan Engineering Company (BEC) camp, this center works five days a week ( Sunday to Thursday) in two shifts from 8.00 Hrs to 13.00 Hrs and 15.00 Hrs to 19.00 Hrs. Also a doctor on call is made available to provide assistance over phone in case any medical emergency occurs during the weekend and public holidays.
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SUHAIL | Company news
Bahwan Healthcare Centre Employee Receives ISO 9001:2015 Internal Auditor Training Certificate Mr. Ahmed Said Hamed Al Tobi has successfully completed the ISO 9001:2015 Internal Auditor QMS Training in 2020. He has received the certificate from TUV NORD who are one of the leading inspection, certification and Testing organizations. As the internal QMS auditor of Bahwan Healthcare Centre (BHC), he will be able to conduct internal quality audits at the scheduled intervals and verify BHC’s Quality Management System (QMS) is effectively implemented and maintained.
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Bahwan IT Celebrates 50th National Day Though Covid-19 pandemic had put in lots of restrictions on celebrations, the 50th National Day of Oman was celebrated at Bahwan IT with pride and joy, following all social distancing guidelines. Bahwan IT staff members decorated their office with traditional Omani colours, velvet ribbons, flags, balloons and lightings. One of the highlights of the decoration was a huge photo cut-out of wings painted by one of our staff’s children. Omani pots, lamps and baskets were displayed along with traditional Omani kahwa and snacks served to all who visited Bahwan IT office.
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SUHAIL | Company news
Bahwan IT Premier Cricket League Kicks-off again The Fifth edition of Bahwan IT Premier Cricket League (Bahwan IT Premier League -2020) was held recently at Mabella Cricket Ground where the teams displayed some spectacular performance. Taking all precautions of Covid -19, the match was played between the two teams - “Spartans” & “Champions”. In a thrilling match, Champions won their BPL-2020 title after beating Spartans by five wickets in the final. The player of the tournament was Anil Kumar. ..............................................................................................................................
Bahwan IT conducts webinar with ExaGrid for Ransomware Recovery and backup solution Bahwan IT together with its partner ExaGrid organised a virtual webinar in December 2020 in which over 50 Bahwan IT customers took part. The event focused on how “ExaGrid’s Ransomware Recovery “Retention Time-Lock” feature & ExaGrid’s unique architecture and technology benefits clients’ backup environment while lowering TCO from the Industry experts and success stories of end-user organizations. ExaGrid, is the Leading Tiered Backup Storage Solution Provider with the fastest backups and restores in the market & Bahwan IT is one of the key partner for ExaGrid.
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SUHAIL | Company news
Bahwan IT wins Fortinet Partner of Year Award For 2020 Once Again Bahwan IT, the longest serving Platinum Partner for Fortinet for more than a decade proved its mettle again by winning the Partner of the Year award for 2020 as well competing against major security system integrators in the country. This goal was achieved by sheer dedicated team work and endless customer-oriented support which in return has resulted in this award. The award was presented to Bahwan IT by Mr. Alain Penel Regional Vice President, for Middle East & Pakistan, Fortinet during the Fortinet Virtual Partner SYNC South Gulf that took place in November 2020. Fortinet, Inc. is a network security company. The Company provides cyber security solutions to a range of enterprises, service providers and government organizations across Oman and world.
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Bahwan Logistics Handles Erection of Huge Steam Generators for Duqm Power Plant Bahwan logistics LLC as a part of its international freight contract with M/s. Alghanim International, Kuwait, managed the storage of Heat Recovery Steam Generator (HRSG) at Duqm site for over period of five months, coordinated and successfully erected 10 HRSGs during November 2020. The HRSGs, each weighing 220 tons, were handled by BLL in co-ordination with heavy lift subcontractors, M/s. Mammoet Oman LLC in the presence of the full equipment erection team from Turkey. Alghanim International, the EPC contractors will design, supply, construct, test and operate a 326 MW combined cycle and gas-fuelled electricity generation plant.
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SUHAIL | Company news
Bahwan Logistics Executes International Road Transport Shipments from UAE Freezone to Duqm Freezone Following the successful sponsorship and participation of IRU held in Oman in 2018, Bahwan Logistics’ initiative to execute International Road Transport (TIR) shipments fructified in the month of November 2020, with execution of six Over Dimensional Cargo (ODC) movements from Jebel Ali Free Zone to Duqm Freezone with a single TIR document and very minimum customs clearance time at Oman borders. The entire cargo movement was done in collaboration with DG Oman Customs/Sinyar and Mwasalat TIR (Transports Internationaux Routiers or International Road Transport) is an international customs transit and guarantee system recognised for being effective, efficient and secure for the transportation of goods internationally. TIR facilitates the movement of goods from country of origin, through transit countries, to a country of destination in sealed compartments that are controlled by customs prior to an approved and recognised system. TIR allows the transport operators and customs authorities to save time and money. Congratulations BLL team- this is another feather in the cap of Bahwan logistics LLC ‘s professionalism and ability to handle Oman land /Sea/Air border customs clearance services. ..............................................................................................................................
Bahwan logistics Manages Haulage of Over Dimensional Cargo from UAE to Duqm Bahwan logistics recently delivered an Over Dimensional Cargo (ODC) - a 5.2 diameter Dual Media filter equipment from Jebel Ali Free Zone, UAE to Duqm Water Desalination plant in Central Oman covering a distance of over 1000 kms in a record period of 4 days. The haul involved usage of Multi Axle Low Low Bed Trailer with private and police escorts and was executed after an exhaustive route survey executed in coordination with the Ministry of Transport and the Royal Oman Police. The entire operations was handled by Bahwan logistics operations and warehouse team, under the stewardship of Mr. Saurav Ghosh, General Manager. The client, Cobra Tedagua Company, expressed extreme satisfaction in the way the cargo movement was managed. Congratulations BLL team!!
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SUHAIL | Company news
Bahwan Furnishings & Trading Completes Bu Haleeba Project Bahwan Furnishings & Trading has completed and handed over the project for supplying and installation of doors, wardrobes and kitchens for the Client Bu Haleeba Contracting located at Madinat Irfan. The project is a luxury commercial and residential complex. ..............................................................................................................................
Bahwan Furnishings and Trading Completes Major Furnishing Project for Dhofar Power Company Bahwan Furnishings and Trading (BFT) has successfully completed a major Furniture, Fixtures, Equipment and Interior Design project for Dhofar Power Company (DPC)’s corporate office in Salalah. The turnkey project involved design, supply and installation of office furniture, lounge area furniture, double glass proprietary partition, wooden wall panelling and ceiling, firerated wooden doors, moveable partitions and customized furniture like reception counters, pantries etc… The entire project was executed on time as agreed with the client and consultant adhering to strict HSE norms and handed over to the client.
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SUHAIL | Company news
Bahwan Furnishing and Trading Completes Auditorium Seating Projects for Ministry of Education and Ministry of Social Development In another milestone, Bahwan Furnishing and Trading (BFT) successfully completed the supply and installation of two auditorium seating projects – one for the Ministry of Education (MoE) in Al Khuwair, Muscat and another for the Ministry of Social Development (MoSD) at Muscat Hills The MoE auditorium with a capacity of 300 and the MoSD auditorium with a capacity of 700 were fitted with state-of-the-art, ergonomically designed and fabricated seats, supplied by Leadcom company from China and installed by BFT team. BFT achieved another milestone by delivering both projects on time as set by the clients. Congratulations BFT team!
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SUHAIL | Kaleidoscope
The Threat Threat of of The
Ransomware! By: Sajan Kumar, Senior Security Consultant and Iqbal Kazi, Senior Security Consultant - Bahwan IT.
Ransomware, a type of computer-based attack that blackmails computer users by denying access to their own data or threatening to disclose their data public, is a growing threat to organizations of all sizes. The development of cryptocurrencies like Bitcoin, a virtual currency, has enabled these attackers to more easily be paid anonymously by cyber-villains. This article explores exactly what this dangerous phenomenon Ransomware is and what we need to do to protect our data and our organization. As mentioned above, the ransomware ether denies access to your own data or threatens to disclose your data to the public. These attackers are becoming increasingly sophisticated in pricing the ransom amount and in the technologies they utilize. The same approach can be taken to mitigate your exposure to these attacks.
How Does Ransomware Work? Ransomware typically spreads via spam, phishing emails, or through social engineering efforts. It also can be spread through websites or drive-by downloads to infect an endpoint and penetrate the network. Once in place, the ransomware then locks all files it can access using strong encryption. Finally, the malware demands a ransom (typically payable in Bitcoins) to decrypt the files and restore full operations to the affected IT systems.
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SUHAIL | Kaleidoscope HOW RANSOMWARE SPREADS? 5 Tips to Lower Your Risk of Attack Educate your Workforce Educate your colleagues to watch out for any emails or pop-up messages that look suspicious; do not click on any attachments or messages. There are a lot of resources available to help with this. Keep in mind that this is a process, not an event or a destination. Back Up your Data The best way is to periodically back up your data externally. With the Cloud available, having multiple backups is not too expensive. Even in the case of an attack, your data is saved and can be recovered so that your organization’s business runs without any interruption. Someone needs to be responsible for this process. Patch your Software Most ransomware attacks are targeting known vulnerabilities that should have already been patched. Frequently, organizations are duped into running operating system software on computers and servers that are no longer being patched for security purposes. The usual excuse is that some application won’t run on the new version of the software or that there just isn’t enough time to test a new patch. Do not fall into this trap. You should never operate your enterprise on unpatched software. Utilize Layered and Multi-Tiered Security Protections Layered and multi-tiered security protections makes your computing environment safer. This can be done on-site, in the Cloud, or you can purchase it as a service. If you have sensitive data, particularly including personal identity information for customers, patients or employees, then you have an obligation to protect their data. Investing in technology tools that prevent sensitive data from being transmitted in an insecure method is the best method. Assess your Vulnerability The users should know basic things: What data do you have and how sensitive is it? How many servers and related operating systems do you have and what is their update status and policy? What is your patching policy and how closely is it being followed? Also, it is always best to have another set of eyes periodically looking at what you are doing. Train Your Staff onTest Readiness for an Attack Another necessary component in any cybersecurity process is to make sure your staff is trained in preventing cyber hacks, and knows what to do if one occurs. So document cybersecurity processes — one for your IT team, and another for the employees across your company. Train staff on the malware-prevention steps outline above, such as not opening suspicious emails or downloading apps or files from websites unless they are certain of their legitimacy. Social Engineering, the human user, is often one of the weakest links in the security chain. Train your staff also to isolate a device should they discover it has been infected with malware, ensuring the damage is minimized and not letting the malicious code replicate itself across your network. Lastly, run drills, performing regular tests to help your employees learn how to react to a cyber-attack so that their response, should one occur, is smooth, thorough, and most importantly, immediate.
How to respond to Ransomware attack. 1. Isolate the Infection: Prevent the infection from spreading by separating all infected computers from each other, shared storage, and the network. 2. Identify the Infection: From messages, evidence on the computer, and identification tools, determine which malware strain you are dealing with. 3. Report: Report to the authorities to support and coordinate measures to counterattack. 4. Determine Your Options: You have a number of ways to deal with the infection. Determine which approach is best for you. 5. Restore and Refresh: Use safe backups and program and software sources to restore your computer or outfit a new platform. 6. Plan to Prevent Recurrence: Assess how the infection occurred and what you can do to put measures into place that will prevent it from happening again.
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Down the Memory Lane…. During the course of Suhail Bahwan Group’s 50 years’ history, we have come across several events/occasions and landmarks many of which have been photographed and preserved for posterity. In this issue, we present you with a set of rare photographs of our Chairman Sheikh Suhail Bahwan on various occasions.
