LETTER TO THE READER
Taking the Lead in Today’s Marketplace WELCOME TO THE SPRING 2014 EDITION OF SOLVE MAGAZINE! In this issue, you’ll find solutions and ideas from exceptional business leaders who, like you, are coping with the challenges of today’s rapidly evolving business climate. To thrive now and in the future, working faster will be critical. Can your business become more efficient, more nimble, and more prepared to jump on new opportunities? Absolutely. In the “Speed of Success” special section, starting on page 12, you’ll hear from some of the smartest thinkers in the marketplace about the joy of “failing fast,” blowing up bottlenecks, and bringing your team up to speed. As your company meets the future, you’ll want your technology and applications to be the best tools possible for collaboration and achievement. Often, the fastest route to that result is a cloud-based solution. In our article “Road Map to the Cloud” (pages 10-11), you’ll get insight into why forward-thinking companies like AAA Western and Central New York are making the decision to save time and money by moving to hardware and software solutions that are hosted on and delivered over the Internet. Of course, none of these ideas for speeding up your company works without an excellent technology infrastructure—one that lets employees communicate clearly and access data without delays. That’s where Time Warner Cable Business Class comes in. We have grown to serve more than 600,000 business customers by understanding that, in order to compete, businesses must constantly adapt and change. We enable success by providing advanced telecommunications services over a state-of-the-art, and growing, fiber-rich network. And we support it all with talented folks who are dedicated to business services—and to your success.
Sincerely,
Jeff Greenberg Group Vice President – Mid-Market, Channels and Alliances
SOLVE IS A TWO-WAY STREET Talk to us! How did you like this issue, and what should we cover next? Write to SolveMagazine@twcable.com. See the last issue at www.solvemagazine.com. And if you've worked with TWCBC to SOLVE your technology challenges, we'd like to hear about it for future issues. Visit business.twc.com/ nomination to share your story.
2
Spring 2014
SPRING 2014 | VOLUME 1 | NO.2 RSL MEDIA EDITOR-IN-CHIEF
Robert Levin SPECIAL PROJECTS EDITOR
Lee Lusardi Connor ART DIRECTION
Jim Nissen DESIGNER
Marisa Bigler
TIME WARNER CABLE BUSINESS CLASS CHIEF MARKETING OFFICER
Stephanie Anderson GROUP VICE PRESIDENT – MID-MARKET, CHANNELS AND ALLIANCES
Jeff Greenberg DIRECTOR – CUSTOMER LIFECYCLE MARKETING
Orlando Betancourt
© 2014 Time Warner Cable Enterprises, LLC. All rights reserved. All trademarks remain the property of their respective owners. Material in this publication must not be stored or reproduced in any form without permission. This publication includes references to websites created and maintained and services provided by third-party entities not affiliated in any way with Time Warner Cable Inc. Time Warner Cable provides this information solely for our Business Class customers’ convenience. Time Warner Cable does not control or guarantee the accuracy or completeness of information contained on any third-party website nor does it endorse the views expressed or products/services offered by the third parties. All users accessing any website referenced in this publication will be subject to the policies of the owners/sponsors of the third-party website. Time Warner Cable assumes no responsibility of any kind for damages that might result from use of the third-party services or websites.