TRRG MAGAZINE Celebrating 150 years of Terberg success
TERBERG ROSROCA GROUP MAGA ZINE 2019 ENGLISH EDITION
FOREWORD
We are proud to present the second issue of the Terberg RosRoca magazine. Our ethos of “THINK GLOBAL BUT ACT LOCAL” is demonstrated perfectly as we highlight our vehicles and equipment at work in many different countries and focus on a selection of our growing network of approved dealers. 2019 represents an amazing milestone, Terberg has now
With approximately 75% of our turnover attributable
been in business for 150 years. We have celebrated this
to our manufacturing operations, we want to be sure
anniversary with our employees and customers and
that our processes are world class. Over the last 12
highlights of this celebration are covered in this magazine.
months further investment has optimised work flows and improved production methods at our factories
Furthermore
the
Terberg
Group
has
received
a
in Warwick, Tarrega, IJsselstein and Emstek, to
royal warrant. This was presented at the Dorpshuis
further increase our output capacity and quality.
in Benschop, the Netherlands, by Mr. J.H. Oosters, King’s Commissioner for the Province of Utrecht,
The improvements do not stop at the gates of our
in
the
presence
subsidiaries, we have implemented online process
of
the
municipalities
of
the of
mayors
and
IJsselstein
aldermen
and
Lopik.
initiatives at our approved dealers to ensure that our product quality is consistent the world over.
This is the crown on 150 years of entrepreneurial spirit,
vision
demonstrated
Our family-owned company is driven by innovation,
by our family and all our employees. The royal
one of our core values. Our continuous investment in
warrant
engineering and development is delivering solutions
is
and
perseverance
associated
with
quality
and
trust.
with the best combination of quality and performance. No one could ever have envisaged that the forge established
by
my
great-grandfather
Johannes
Our design engineers work tirelessly to ensure that our
Bernardus Ter Berg in 1869 would develop into a
solutions evolve and comply with legislation during their
global player with 27 operating companies and 2,700
long life cycle. They also develop innovations, many of
employees in 12 countries. If he was alive today, he
which are collaborative efforts across our European
would have been so proud to see how we have grown!
design centres. Later this year the eCollect, our fully integrated electric RCV, will enter service. With another
We are also pleased to report the successful merger
of our core values being sustainability, the eCollect
between Terberg Leasing and Business Lease earlier in
is our response to the demand for alternative drive
2019 which has further strengthened the foundations
solutions in the rapidly changing automotive industry.
of the Terberg Group in the automotive leasing sector. I hope that you find the second issue of our magazine Since
the
merger
three
years
ago,
Terberg
interesting and enjoyable - perhaps some of our features
RosRoca Group Limited has seen some impressive
offer a solution for a problem you have. If there is anything
growth to become an even stronger competitor
we can help you with we would love to hear from you, or
within our industry, with over 1,400 employees.
you could simply let us know how you like the magazine.
Godfried Terberg / CEO Terberg RosRoca Group 2
CONTENTS
In this issue Foreword 2 Godfried Terberg
Product Focus 30-33 Discover TRRG’s full vehicle solution for the city of Berlin
Terberg Group’s 150 Year Anniversary 4-9 Celebrating 150 years of Terberg
Supporting South East Asia 34-39 TRRG in South East Asia and a focus on Zenith Engineering
Nordic Solution 10-13 A new TRRG innovation for the Nordic market
Export Market 40-41 TRRG implement online process-quality initiative
Our Denmark dealer 14-17 We speak to Brian Olesen from Phoenix Danmark
Focus on Merkator 42-45 Take a look at our dealer for Russia, Merkator
The EuroMAX Solution 18-19 A closer look at our superb EuroMAX solution
Dennis Eagle Australia 46-47 Our dealer for Australasia and the Elite chassis cab
Our Baltic dealer Alwark 20-21 Take a look at Alwark, our dealer for the Baltic region
TRRG Overview 48-49 An overview of our TRRG managers and subsidiaries
Project Colombia 22-27 See how we are helping to improve waste management
Corporate information 50-53 Distributors Terberg Group Terberg RosRoca Group Companies
Ros Roca in Madrid 28-29 Ros Roca expand their facilities to the capital city
SUBSIDIARY FOCUS
ROS ROCA
SUBSIDIARY FOCUS
Ros R oca’s New Madrid Facility
O built
ur
Spanish
subsidiary
Ros
Roca
has recently invested in a purposefacility
in
response
to
after-sales
business
and
sales
activity
for Madrid and the surrounding areas.
increased
equipment
He said: “We are very pleased to expand
and is now a key manufacturing and
our business into Madrid which will provide
distribution
assistance to cities within a 200km radius.”
has
expanded
its
range
subsidiary
of of
TRRG.
local success and a desire to improve
Ros Roca’s headquarters are based in
their
Tàrrega, in the East of Spain, with another
The
after-sales facility in Rubi, near Barcelona.
entire
refuse collection, waste containers, bin
so
Ros Roca’s long and impressive history
washing equipment and street cleaning.
qualified
after-sales
service
in
Madrid.
Located in Pinto, south of Madrid, the new and
facility close
has
great
proximity
to
transport the
links
increasing
number of Ros Roca vehicles in the area. It offers 2200m 2 of space with a fully equipped
workshop
to
increase
their
begins business sell
in
1953
was
wood
for
where
established the
the to
company
offer
lifecycle
products
of
waste,
for
the
including
the
profitability by
of
providing
refuse efficient
personnel parts
at
collectors processes,
and
original
great
prices.
and
Pere Petit, Managing Director of Ros Roca
sector.
and a member of the TRRG management
Ros Roca does everything possible to
board, is excited for the new opportunities
ensure that the equipment is giving cost-
the
effective service for as long as possible.”
buy
agricultural
“Service and maintenance directly effects
spare
family-run
Skip forward to present day and Ros Roca
purpose-built
facility
will
bring.
This magazine is a publication of Terberg RosRoca Group Limited COPYRIGHT:
Text and photographs
The purpose-built Madrid facility has a total space of 2200m2, a fully equipped 1750m2 workshop with two 10 tonne crane bridges and 450m2 of office space. By building the facility, Ros Roca has created over 10 new jobs and the new team there will offer an improved repair, spare parts and maintenance service not just to Madrid but within a 200km radius.
Olympus OmniMAX
28
may only be reproduced with permission from the Marketing Department of Terberg RosRoca Group.
R OYA L T E R B E R G G R O U P
ROYAL TERBERG GROUP
Terberg Group 150 Year Anniversary
2019
TBC
Front cover: Brandenburg Gate, Berlin
3 4
5
R OYA L T E R B E R G G R O U P
ROYAL TERBERG GROUP
Terberg Group 150 Year Anniversary TBC
4
5
R OYA L T E R B E R G G R O U P
Royal Terberg Group 150 years 1869 - 2019
6
ROYAL TERBERG GROUP
O
ur great-grandfather Johannes Bernardus
over the years. The merger of Terberg Leasing
and challenging times, and they provide the
Ter Berg opened a village forge in
and Business Lease earlier this year further
foundations for the family business we are today.
Benschop in 1869. Before and during the Second
reinforced the foundations of the Terberg Group.
World War he mostly worked for farmers in
The automotive industry is changing rapidly.
the area. After the war he started converting
We now export to over 100 countries and our
Electric mobility, connectivity, shared mobility
American army vehicles and in that period, the
revenue is approximately EUR 950 million.
and autonomous vehicles are just some of the
third generation of the Terberg family created the foundations for the current business.
trends we have to deal with in the next few years. We are very proud of this, and therefore
We will respond to them effectively, with high–
would like to thank the family, all past
quality solutions driven by our core values. They
Now, in 2019, Terberg has been in business for
and current employees and anyone else
provide added value which distinguishes us from
150 years. We have developed into a holding
who
the competition and help ensure our continuity.
has
contributed
to
our
business.
company with 28 operating companies, over 2,700 employees and subsidiaries in 12 countries.
Only by continuously focusing on our core values
The
Terberg
history
provides
both
the
were we able to develop our company. Our
basis for what we are now, and for our
The majority shareholding in RosRoca in
entrepreneurial spirit is essential, along with a
future. A future which we face confidently.
Spain which the Terberg Group acquired
strong customer focus and we can only continue
in 2016 resulted in a significant increase
to exist if we innovate. Our business constantly
Royal Terberg Group B.V.
in revenue and the number of employees.
has to adjust to changing circumstances. Quality
George J.M. Terberg
and sustainability are values rooted firmly in
Chairman of the Board of Management
In 2017 Terberg Group was selected as winner
our thinking, and integrity is essential to being
of the Dutch Family Business of the Year Award
the reliable business partner we aim to be. We
Godfried Terberg
which amply recognised the hard work done
have stuck to these core values in both the good
Deputy Chairman of the Board of Management
7
R OYA L T E R B E R G G R O U P
Terberg Group proudly receives Royal Warrant
ROYAL TERBERG GROUP
In addition to celebrating 150 years of
Commissioner for the Province of Utrecht,
success,
Terberg
Group
in the presence of the mayors and aldermen
a
Warrant
of
Royal
the
Royal
House
has
received
Appointment
of
the
from
of the municipalities of IJsselstein and Lopik.
Netherlands. George Terberg, Chairman of the Board
The Royal Warrant serves as an important
of
recognition of the Terberg Group’s success
the crown on the work associated with
and
150 years of the entrepreneurial spirit,
business
longevity.
Terberg
Group
Management,
commented:
“This
is
is proud to announce that it will now
vision
be known as the Royal Terberg Group.
by our family and all our employees. The
and
perseverance
demonstrated
Royal Warrant is associated with quality
8
The warrant was presented at the Dorpshuis
and trust, we are extremely proud and
in Benschop by Mr. J.H. Oosters, King’s
incredibly delighted with this recognition.”
From left to right: Bert Terberg, P.A.C Terberg , George Terberg, Commissioner of the King Mr Oosters and Godfried Terberg. 9
EUROPE
10
NORDIC SOLUTION
PRODUCT FOCUS
NORDIC SOLUTION
T
he
Scandinavian
market
offers
waste several
and
recycling
challenges
for
manufacturers of collection equipment because of its unique approach to waste management. Such a challenge, combined with Terberg RosRoca Group’s
(TRRG’s)
continuing
commitment
to
satisfy customer demand has driven a new product development; an innovative and efficient waste collection system built to handle specialised, split compartment containers
that
are
used
around
Scandinavia.
11
NORDIC SOLUTION
EUROPE
I
n
Scandinavia,
it
is
PRODUCT FOCUS
increasingly
offering two separate compaction bodies and
Of course, the Nordic solution will handle
common for two-wheel (240 and
tailgates on one chassis to ensure there is no
and empty single compartment EN840-
370 litre) and four wheel (660 litre)
cross-contamination between waste streams.
1 containers from 80 to 360 litres and
containers,
This
is
EN840-2 containers from 500 to 770 litres.
around Europe, to be modified to
designed to align with many Scandinavian
In practice, Nordic works very effectively and
include a separation plate to allow
municipal waste strategies; for example,
efficiently for mixed container rounds whilst
them to store, and maintain the
in Sweden, only one per cent of household
also being able to accept bulky waste that can
separation of two material streams.
waste is sent to landfill and incineration
be hand loaded into the tailgate hoppers by
generates energy from nearly 50 per cent
lowering the powered refuse guide plates.
which
are
dominant
The permutation of container size and separation
plate
positions
significant
challenge
provided
specialised
container
system
of its Municipal Solid Waste (MSW). Brian Olesen from Phoenix Danmark said:
a
design
In the Nordic application, the RCV tailgate
“We found it extremely beneficial, and
team when developing a collection solution
receives various modifications that include
enjoyable to be part of project Nordic.
to
each
an integral, moveable separation plate, a
container whilst eliminating material cross-
set of folding foot-boards and handles with
“The end result will give great success in
contamination during collection and transport.
powered deployment, side viewing windows
Denmark for PDK but also around Scandinavia
and an integral bin catcher for each body split.
for TRRG. With the new Nordic and
efficiently
handle
to
TRRG’s
and
empty
EuroTRADE WLS solutions, we are perfectly
Instinct and experience indicated that an integrated body and bin lift system solution
The bin lifting system provided much more
placed with two superb products that answer
was the answer and project Nordic was born,
of a challenge and therefore was designed
the collection requirements of our customers.”
a collaborative effort from TRRG subsidiaries
from scratch to be able to provide the perfect
Ros Roca, Dennis Eagle and Terberg Machines.
solution for the Scandinavian split containers.
Ron Dammers, Export Area Sales Manager
Nordic
is
for Scandinavia: “Project Nordic is critical to
single
chair
our success and growth in the Scandinavian
both
configured
RCV
bin
lift body
with systems
twin
and
to
feed
compartments.
markets, we had a huge challenge to overcome and we knew that the success would depend
For split 660 litre containers it is possible
greatly on listening to end users and operators.
to synchronise the operation of both lifts as the container straddles both chairs with
“We were pleased to secure the valued
its split compartments aligned with each
experience and knowledge of our Danish
RCV body compartment during discharge.
dealer Phoenix Danmark, Brian Olesen and his team for product development and field trials.”
For split two wheel containers the single chair bin lift is employed and together with the
With two material streams being collected,
operation of the moveable separation plate on
the obvious choice for the RCV body was
the tailgate ensure that both material streams
TRRG’s Olympus Twin Pack, a superb solution
are collected separately in the RCV body.
12
13
EUROPE
PHOENIX DANMARK
DEALER FOCUS
Phoenix Danmark DENMARK
O
perating since 1990, Phoenix Danmark (PDK) is TRRG’s dealer for the Scandinavian market, providing a whole host of solutions for the ever-changing demands. We spoke to Brian Olesen, Managing Director of PDK about the challenges he has faced, as well as the exciting future the company has in store.
CAN YOU TELL US A BIT ABOUT PDK AND
same time, I was appointed as Managing
support the local community and we
HOW YOU STARTED IN THE INDUSTRY?
Director
always strive to employ at two to four
for
PDK
and
responsible
for all sales and production activity.
apprentices
on
three
operates
with
year
schemes.
I began my career in the waste industry
The Dennis Eagle and Ros Roca products
in 1987, selling Dennis Eagle product for
remained at the forefront of our sales
PDK
three years until 1990 when I joined a
activity
integrity
company that was eventually established
strong working relationships with the
TRRG and we do our best to employ
as Phoenix Danmark (PDK) in 1994. In
businesses
and retain those that fit with our family.
and in
we
continued
Warwick
and
to
forge
Tàrrega.
that
echoes
honesty the
and
values
of
1997, we moved to the town of Brøndby to better serve the Copenhagen area.
When PDK was founded, we had only three
WHAT
members of staff and now we have a 15
PROVIDE TO THE DANISH MARKET?
In 2002, PDK came under the ownership
strong
multi-skilled
of
growth
was
the
Henrik
Tofting
company,
this
an
thanks
increased
to
market
PRODUCTS
DO
YOU
This our
Since the TRRG merger, we have been able
enhanced investment into our business
sales
share
to introduce the TRRG bin lifts into the
allowing for further expansion. At the
in Scandinavia which also allows us to
market as well as the front and side loaders
14
and
possible
workforce.
TRRG
15
EUROPE
PHOENIX DANMARK EuroTRADE handles skips effortlessly
16
which have all been very well received.
and field trials for the EuroTRADE WLS
AND FOR THE FUTURE?
Our future success and growth relies on
(Winch, Lock and Shake) solution, this
I look forward to further collaboration
being able to offer the right product for
product will allow us to offer an answer
with TRRG. We already benefit from this
every application so having the complete
to
collection
partnership but I believe dealers such
TRRG product range at our disposal
rounds that require the emptying of
as ourselves will be on the receiving
together with the excellent after-sales
large skips up to 18 cubic metres along
end of some amazing new products in
support that comes with it is important to us.
with two and four wheeled containers.
the
typical
Scandinavian
future
along
with
improvements
in technical support and parts supply. We value our status as an approved
Being able to offer these larger vehicles
TRRG dealer which has given us an
with high tailgate capacities is what really
I’m also excited to see how the service
incredible position in the Danish waste
gives PDK a competitive advantage in our
and maintenance side of the waste and
management market and a significant
markets; the products improve efficiency
recycling
advantage
and improve uptime, both advantages
increased use of technology such as plug
that we can pass onto our customers.
and play, CANBus systems and the Internet
over
our
competition.
DO YOU HAVE ANY EXCITING PROJECTS COMING UP OVER THE NEXT YEAR?
industry
is
evolving
with
of Things, allowing remote diagnostics WHAT OTHER PRODUCTS DO YOU
and repairs for collection equipment.
OFFER? We
have
recently
been
involved
in successful field trials for the brand
Thanks to our skilled workforce, we
new
are able to develop ‘one-off’ custom
Nordic
Solution
by
TRRG.
a
concept conceived after we identified
vehicles.
a
created a special low headroom waste
potential
gap
in
the
market.
For
instance,
we
recently
collection vehicle that can enter underImportantly, the Nordic solution would
ground parking and waste storage areas
not have been possible prior to the
for domestic bin collections to reduce the
TRRG
need for residents living in the flats above
merger
required RCV bin
close
as
development
collaboration
manufacturer lift
the
experts
Ros Terberg
between
Roca
to have to move containers elsewhere.
and
This product is proving very favourable
Machines..
among new municipalities where parking and waste stations are below ground.
The Nordic solution meets Scandinavian collection
and
Also,
I’m proud to have been instrumental in
paper
its development. We’re very confident
to
of
and
its
requirements
success
in
the
perfectly
coming
years.
now,
since
1992,
shredding safely
have
produced
machines
designed
dispose
confidential we
we
of
personal
documents
manufacture
vehicle
and bodies
Whilst working with Nordic, we also
that include these machines to enable
worked with TRRG during the development
shredding
services
on
the
TRRG’s new EuroTRADE binlift
move.
17
EUROPE
EUROMAX
PRODUCT FOCUS
I
ntroducing our Olympus EuroMAX, a superb
spillage guards ensure a clean operation and the
integrated collection solution offering low
unique Terberg lift geometry assures collision
entry height and the ability to handle a wide
free operation regardless of container size.
range of domestic and commercial containers. The cleverly designed lid catcher mechanism The robust bin lift system is configured with
is
our innovative EN12574-1 Eurotainer pick up
both
arms to impressively handle large 2.5 to 5 cubic
external to the tailgate to prevent damage.
metre
containers
weighing
up
compatible lid
and
with bin
all
containers
catcher
whilst
cylinders
are
to 2000kg. Our best-selling Olympus compaction body offers
The Olympus EuroMAX comes with a host of
a keel shaped floor and liquid sump for efficient
fantastic features and efficiency saving benefits
drainage. Compaction press times are impressively
including a low rave rail and full width hydraulically
fast, even with Eurotainer loads and the smooth
lowered hopper plate facilitates the safe and
lines of the ejector plate ensure a quick discharge
easy collection of loose bags and bulky items.
whilst the in-cab display and control unit gives the driver a important information and access
The
roof
mounted
hopper
cylinders
and
to functions. Discharging of the compaction
one piece body-to-hopper seal significantly
body is effortless from the safety of the cab.
reduce the risk of damage during emptying. Since The process
EuroMAX steps
lift for
requires emptying
minimal containers,
its
EuroMAX
launch has
in
proven
2015,
the
itself
as
Olympus a
partner for waste collections across Europe.
Olympus EuroMAX solution outside Terberg Matec Nederland
18
reliable
19
EUROPE
B A LT I C R E G I O N
Our Baltic Connection 20
DEALER FOCUS
W
ith facilities based in Lithuania, Latvia and Estonia, our dealer Alwark provides total coverage for TRRG in the Baltics with over ten years’ experience in supplying industrial equipment. Appointed in early 2018, Alwark have proven experience of the TRRG RCV body and bin lift product range, supplying multiple units that have positively
influenced
their
clients
operations.
Alwark’s headquarters is based in the capital city of Vilnius, in the South East area of Lithuania, they also operate a total of five facilities with workshops and a fleet of 30 service engineer vans to provide spare parts and maintenance to the TRRG units provided by Alwark in the Baltics. Thomas Samulionis, Head of Sales at Alwark is delighted with how the TRRG partnership has evolved and the benefits they can pass on to their customers. He said: “We have seen the effectiveness of automation in the waste industry and our clients have an increasing desire for such vehicles. They appreciate
the
improvement
and
productivity
the
Terberg
lift
brings
“We more
are
efficient
to
products
OmniMAX to
looking
TRRG
fleets
that
in
products
provide waste
into
them
such
automatic
collection forward
efficiencies
to
as bin
operations.” commissioning
our with
collection
customers’ the
most
solutions.
I can say with certainty that the Baltic market absolutely wants automatic bin lifts systems and love the range offered by TRRG and Alwark.”
Olympus OmniMAX outside Alwark’s offices in Lithuania
21
SOUTH AMERICA
22
COLOMBIA
PRODUCT FOCUS
I
n a pioneering venture for TRRG, five Speedline SCOPE CWS sideloader vehicles and 1,300 sideloader containers went into operation in Colombia earlier this year. The project is a first in Latin America for
TRRG and the first joint venture between subsidiaries HS Fahrzeugbau in Germany & Ros Roca in Spain. The project also represents HS Fahrzeugbau’s first complete vehicle solution delivered outside of Europe. The project is helping the city in its effort to employ a better, more sanitary waste collection system where Bogotå residents can now dispose of waste into large volume 2.2 cubic metre containers that are collected regularly by the sideloading vehicles.
23
SOUTH AMERICA
24
COLOMBIA
This new operation will provide a much-improved process compared to the old method of collecting waste from the streets using open-back vehicles, a practice that presented laborious
and
unsanitary
conditions
for
crew
members
TRRG’s Sales Manager for Latin America, Ana Alcerro played an important role in making this project possible. She said: “It’s significant that the collection system is not just for the wealthy Bogotanos, but collections will also operate in deprived areas where poverty is rife, we’re proud of the opportunity to help show these communities that their health and well-being is important too. “Of course, there is some education necessary but LIME is working with the local government to ensure that all stakeholders are on board and use the new waste systems. “This project has underlined the clear benefits of the TRRG merger creating a larger group that can tap into a diverse product range and how that helps provide solutions together, in this case, a solution in a region where it is absolutely necessary.” The super-efficient Speedline SCOPE CWS vehicles were manufactured
at
HS
Fahrzeugbau’s
facility
in
Emstek,
Germany and shipped over to Colombia in December 2018 and are now fully operational across the city collecting containers manufactured in Tàrrega, Spain, by Ros Roca. When specifying the project requirements, LIME explained the logistical challenges they face, some of which are unique to Bogotá. Thanks to the diverse range of solutions available within TRRG, a solution was relatively simple to determine. The Speedline SCOPE was the obvious choice for LIME as the advanced lifting system is not only developed to handle Ros Roca’s large 2.2 cubic metre containers, it can also deal with the high kerbs often found in Colombia. This allows safer control from within the comfort of the cab making the collection and emptying of sideloader containers extremely efficient. The CWS bodies for the Speedline SCOPE vehicles provides a perfect solution by separating the processes of collection and disposal thanks to a removable body system, meaning that the dedicated collection vehicle can de-mount a full waste body and continue the collection rounds with an empty body, whilst a less specialised vehicle can transport one or more full bodies to landfill for emptying thereby increasing efficiencies and minimising non-productive time of the collection vehicle.
25
SOUTH AMERICA
COLOMBIA
The geography of Bogotá provided a unique challenge, the city is very long and narrow, meaning that there is considerable distance
between
the
collection
areas
in the North and the Southern landfill sites, a long and tedious journey taking hours due to limited road infrastructure. With Bogotá landfill sites so far removed from the collection areas, it makes little financial sense to have a collection vehicle travelling be
this
employed
Martijn
journey
when
collecting
Bruggeman,
it
could
more
waste.
manager
of
HS
Fahzreugbau,
worked
closely
with
Ana
on
project
and
is
Alcerro
delighted
by
the the
outcome.
He said: “With TRRG now present in Latin America I am pleased that we were able assist in growing the group business in this area whilst also being able to showcase our innovative Speedline SCOPE CWS to help provide a better waste management system
and
improve
living
standards.
“We are proud to be working in Colombia’s capital
with
such
a
great
project”
With such a successful blueprint for modern urban waste collection now available in Latin America, TRRG are confident of further growth in the market as the decision makers from other cities become
aware of the
tangible benefits that our solutions can offer.
The Speedline changeable body system (CWS) allows quick and safe mounting and de-mounting of vehicle bodies to overcome logistical headaches where material processing or landfill facilities are located far from collection areas.
26
PRODUCT FOCUS
27
SUBSIDIARY FOCUS
ROS ROCA
SUBSIDIARY FOCUS
Ros R oca’s New Madrid Facility
O
ur Spanish subsidiary Ros Roca has
after-sales
recently
for Madrid and the surrounding areas.
invested
in
a
purpose-
business
and
sales
activity
built facility in response to increased local success and a desire to improve
Ros Roca’s headquarters are based in
their
Tàrrega, in the East of Spain, with another
after-sales
service
in
Madrid.
after-sales facility in Rubí, near Barcelona. Located in Pinto, south of Madrid, the new facility has great transport links
Ros Roca’s long and impressive history
and close proximity to the increasing
begins
number of Ros Roca vehicles in the area.
business
It offers 2200m 2 of space with a fully equipped
Olympus OmniMAX
28
workshop
to
increase
their
in 1953 was
where
the
established
to
family-run buy
and
sell wood for the agricultural sector. Skip forward to present day and Ros Roca
has expanded its range of equipment
He said: “We are very pleased to expand
and is now a key manufacturing and
our business into Madrid which will provide
distribution
assistance to cities within a 200km radius.”
The
company
entire
subsidiary offer
lifecycle
of
of
TRRG.
products waste,
for
the
including
refuse collection, waste containers, bin
“I
believe
directly of
waste
service
and
effects
the
and
recycling
maintenance profitability collectors.
washing equipment and street cleaning. By providing efficient processes, qualified Pere Petit, Managing Director of Ros Roca
personnel and original spare parts at great
and a member of the TRRG management
prices Ros Roca does everything possible to
board, is excited for the new opportunities
ensure that the equipment provided gives a
the
cost-effective service for as long as possible”
purpose-built
facility
will
bring.
The purpose-built Madrid facility has a total space of 2200m2, a fully equipped 1750m2 workshop with two 10 tonne crane bridges and 450m2 of office space. By building the facility, Ros Roca has created over 10 new jobs and the new team there will offer an improved repair, spare parts and maintenance service not just to Madrid but within a 200km radius.
EUROPE
BERLIN
“WE LOOK FORWARD TO MANY YEARS OF SERVICE WITH THE OLYMPUS OMNIDEKA.”
30
Olympus body and OmniDEKA binlift
31
BERLIN
EUROPE
PRODUCT FOCUS
T
he capital city of Germany, Berlin, holds a population of over 3.5 million people, producing around 1.3 million tonnes of waste each year, a large scale, modern municipal collection operation that Terberg RosRoca Group is proud to be involved with. In January 2019, our German subsidiary, HS Fahrzeugbau (HS) based in the municipality of Emstek, delivered 51 OmniDEKA automatic highlevel bin lifts and 12 Olympus rear loaders to Berliner Städtereinigung AöR (BSR), Germany’s largest municipal cleaning company. BSR are regarded as one of the innovation drivers in Germany’s waste collection industry and exclusively collect the separated domestic waste of Berlin’s two million households using a fleet of 400 RCVs and 1,500 employees to empty 480,000 bins around Berlin. Such a large volume of containers requires an efficient and reliable solution for collection and a landmark contract sees a Terberg bin lift being chosen in Berlin for the first time. Dr.
Thomas
Klöckner,
Communications
Officer
for
BSR said: “The vehicles supplied by HS have been well received
by
our
crew
members
and
to
make
efficient
collections
enable
BSR
“We’re
pleased
to
meet
our
that
the
hard
requirements
fleet
work
with
a
managers across
performed quality
Berlin. by
and
and
HS
reliable
solution has proven worthwhile and we look forward too many
years
of
service
with
the
Olympus
OmniDEKA.”
The collection vehicles are based on a narrow track chassis to make manoeuvring around Berlin’s tight city streets easier. Additionally, they significantly reduce the risk of collision damage, something that BSR have experienced when employing standard width vehicles. HS’ determination, professionalism and TRRG’s product quality won BSR’s approval during demonstrations and a two-year lease of two narrow
track
Olympus
OmniDEKA
vehicles.
The
OmniDEKA made a lasting impression on BSR, so much so that a further 12 were added to the original requirement. Martijn Bruggeman, Managing Director of HS is delighted to be working with
with
complete
BSR
in
TRRG
Berlin
and
vehicles
to
and
be bin
supplying lift
them
solutions.
He said: “We are extremely pleased to be working with BSR and we look forward to working with them in the future.”
32
Olympus body and OmniDEKA binlift
33
SOUTH EAST ASIA
South East Asia
34
O
ur export operations continue to experience significant growth and the South East Asia region is no exception. To ensure that our customers in all regions have the same experience as they would buying from one of our European TRRG subsidiaries, we continue to invest in and support our network of dealers with resource, expertise and online initiatives.
35
SOUTH EAST ASIA
ZENITH ENGINEERING
I
ntroducing Zenith Engineering, our approved dealer for Singapore, chosen for its long-standing experience and capability. First established in 1972 as a logging truck and trailer manufacturer for the Malaysian timber industry, Zenith have diversified over the years to serve many industry segments in response to local demand. With support from Terberg RosRoca Group’s (TRRG) export department, Zenith is proud to become the first dealer in the ASEAN region to build five dual compartment Olympus TwinPack refuse collection vehicles.
36
DEALER FOCUS
ZENITH ENGINEERING SINGAPORE
37
SOUTH EAST ASIA
ZENITH ENGINEERING
DEALER FOCUS
ZENITH ENGINEERING SINGAPORE
Left to right: V. Karthikeyan, Shawn Lee, Beh Chua Hock and Thein Aung, all from Zenith Engineering. Jeremy & Simon and WS Tay and Jerome Ang also from Zenith
38
All going
five to
contractor 800
of
these
public 800
Super
are
complete the three subsequent vehicles to
expand into the Malaysian market and
collection
the same, TRRG-approved high standard.
increase
Singapore.
Jeremy is very satisfied with the outcome
the company employs over 70 people
of the export project and the reaction
and enjoys domestic and export success.
waste
Super
has
vehicles
been
in
using
TRRG’s
production
capability.
Today,
from the team at Zenith Engineering.
rear end loader for many years before
Jerome
Ang,
Project
He said: “As the time came for us to
Manager
collection offered by the TwinPack variant.
return home to the UK, I was confident
very
we had equipped Zeniths’ team with the
and the support received from TRRG.
knowledge
both narrow and wide track, offering volumes of 13 to 27m 3 along with body
building
split options of 65/35 or 50/50. The
within
to
and
the
our
knowhow
remainder
exacting our
own
to
of
pleased
Zenith
and
recognising the benefits of the split stream
The Olympus TwinPack is available in
for
Sales with
the
Engineering new
is
vehicles
continue fleet,
Jerome said: “800 Super were looking for a
enforced
dependable supplier for a dual compartment
plants.
system to assist with their latest contract
the
standards manufacturing
innovative design enables users to collect
of
split
stream
waste
collection
in
two different waste streams at the same
“Feedback from Zenith and 800-Super so
time whilst avoiding cross-contamination
far has been positive; I’ve recently visited
and
payload. 800 3 Super selected three 21m and two 15m 3
Singapore and spoken with operatives,
“The high quality TRRG product combined
fleet managers and witnessed a collection
with the reliable, local engineering support
versions, both in a 65/35 split configuration.
round,
performing
from Zenith Engineering make the Olympus
expectations
TwinPack the perfect choice for our customer
ensuring
maximum
well
the
and
equipment
exceeding
is
their
Pasir Ris, Bedok Sector in Singapore.
Jeremy Boanson-James, Export Technical
as
whilst
to improve productivity and provide an
Manager for TRRG and Simon Wallace,
attracting interest with other contractors.”
overall, more efficient collection round.”
intensive four weeks at Zenith assisting the
Zenith,
facility
Zenith Engineering has so far provided over 50
manufacture of the first two vehicles whilst
2000, which spans five acres in Selangor,
TRRG units to the Singapore market this year
also training the team at Zenith to confidently
Malaysia,
and is looking forward to more in the future.
a
product
and
a
concept,
Technical Trainer for Dennis Eagle, spent an who
constructed
was
built
their
specifically
to
39
EXPORT MARKET
TRRG PDI SYSTEM
TRRG Invest in Online Process-Quality Initiative EXPORT PROCESS IMPROVEMENT
T
he last year has seen TRRG’s export team working hard to develop and embed an online
process quality initiative into the manufacturing processes of our global network of dealers. One key objective was to implement a PreDelivery Inspection (PDI) system commensurate with TRRG’s manufacturing sites across Europe, the aim from the outset being to ensure that the customer experience is the same regardless of where a client procures a TRRG product and that the build quality at our dealers is identical to that of a TRRG subsidiary built product. The initiative doesn’t just encompass the PDI process, it also includes an online warranty registration and warranty claims process. With multi-device compatibility, the system can be used across mobile, tablet and desktop devices and
protects
against
errors,
ensuring
that
any repair or parts are correct for the equipment. Jeremy
Boanson-James,
Export
Manager
for
been
TRRG
has
Technical leading
the
charge to implement the initiative at all dealers and
has
so
far
received
a
great
reaction.
He said: “I’ve been visiting our dealers and assisting with training to help employ the system for all TRRG vehicles leaving its production lines.” 40
TECHNOLOGY & INNOVATION
“All dealer staff have been very welcoming
“The support we receive from TRRG and the
of the system and have been excited to
systems they have helped us implement are
introduce it into their production process.”
a superb enhancement to our manufacturing process. We feel more confident in the product
“Thanks
to
the
design
of
the
system,
quality of what we produce locally for TRRG
admin and workshop staff can complete
clients and look forward to continued success” service
forms whilst walking around the vehicle.
information,
software,
process
In line with TRRG’s continuous improvement
control measures and welding instructions
“The system is a vast improvement for our
ethos, Jeremy Boanson-James visits each dealer
are
export
records
three to four times per year and ensures they
We’re proud to offer this complete service to
and imagery in one system for vehicles
are equipped with everything they require
ensure that our dealers feel fully supported
starting
to build TRRG product, backed up by office
and
integral
based support via email, skype and telephone.
this
full
by
our
operations
as
operation
it
collates
around
the
globe.!
The first dealer to receive training for our new system was Excel Industries in Dubai,
Where long term visits are requested or
with the help of the
necessary
aligned
with
to
the
factory growing
our
our
support export
subsidiaries.
global is
team,
guaranteed department.
spend
With the forecast for our dealer network
department at Ros Roca, Spain who was
up to a month living and breathing the
to build over 280 units over the next 24
able to offer an invaluable insight into
manufacturing
months, our online process quality initiative
the
We
processes
at
Process Engineering
our
Spanish
facility.
Pierangelo Marfella from Excel Industries said:
as
our
ensure work
export
team
process that
at
critical
instructions,
may a
dealers. such
will help ensure that our global customers
tooling,
have a positive TRRG dealer experience.
elements
specialist
Derek Flynn (left), TRRG Regional Director - Middle East & Asia and Jeremy Boanson-James (right), TRRG Export Technical Manager
41
DEALER FOCUS
RUSSIA
DEALER FOCUS
MERKATOR RUSSIA
42
I
ntroducing Merkator, our approved dealer for Russia, renowned in the market not only for great service but for their adorning their demonstration vehicles with distinctive black spots, resembling the ladybird branding that you’ll also find in their logo.
and servicing vehicles and equipment for
investments of more than 10 million euros
road
funded the development of their main
construction,
maintenance,
street
cleaning and waste collection, supplying
production
over 12,000 pieces of equipment in that time.
73,000 square metres with 11,000 square
in
Kaluga
covering
metres of space and another 9,000 planned. Such capability and experience made them an obvious fit and they were originally
The company’s headquarters are based
appointed
in
in Moscow but they have also developed
as
The company was founded in 1998 and
2010,
since
since then have built themselves a strong
units
to
a
Ros
Roca
dealer
providing
over
90
TRRG
a network of strategically located service
since
2010.
centres
the
market
presence in the Russian market through design, manufacturing, adapting, supplying
facility
that
include
St.
Petersburg,
Krasnodar and Kazan in the West and In 2014, combined Russian and foreign
Yuzhno-Sakhalinsk
in
the
South-East.
43
RUSSIA
DEALER FOCUS
This network of service facilities serves to underpin
Merkator’s
promotion
of
the
TRRG Olympus RCV body in the Russian market where its build quality, efficiency and
performance
are
quickly
becoming
recognised in a market that has traditionally favoured With
lower
assistance
specification from
equipment.
Merkator,
it
seems
that perceptions are changing and having seen the Olympus product as first hand, the
Russian
market
are
recognising
that
the basic solution is not always the best. The Russian market place a value on the Olympus they
give
solution
but
high
regard
so to
do the
Merkator, Olympus
product standardisation and the appreciate benefits that offers to their service centres. Alexey Cherepanov, Head of Development at Merkator, said: “The standardisation and technology used in the Olympus products is wellreceived in Russia, we find that any problems can be diagnosed quickly. The technology, together with training from TRRG enables to engineers to understand the product inside out and therefore we can offer better servicing and repairs within our developed network of service centres. “As a partner with TRRG, we are proud to be able to offer our customers a reliable solution
44
with
very
high-quality
products.”
DEALER FOCUS
45
AUSTRALIA
DENNIS EAGLE
I
DEALER FOCUS
n 2009, TRRG’s UK subsidiary Dennis
most popular, usually mounted with a side
Eagle initiated a development project with
loading body for one-man kerbside collections.
Western Star Trucks, based in Australia,
The low-entry ‘walk through’ Elite 2 cab
to offer the Elite 2 chassis to the Australian
combined
market. Now, 10 years on Dennis Eagle
setup
Australia is an approved dealer for TRRG
vehicle control from both sides of the cab.
with
allows
a
dual
effortless
steering
wheel
switching
of
providing the Elite 2 chassis specially modified to meet the particular requirements
Typically, longer distance driving is performed
of the Australian and New Zealand markets.
from the usual right hand side but once in collection areas the operator walks through
Dennis Eagle Australia
Penske Commercial Vehicles, distributor for
AUSTRALIA
Western Star in Australia and New Zealand, is the holding company of Dennis Eagle Australia. Much like the UK and Europe, the majority of their customers are private sector as around 60% of councils contract out waste collection to corporate waste partners. Dennis Eagle Australia offer 6x4 dual control and a range of right hand drive Elite 2 chassis cabs but it is the dual control configuration that has proven
46
the cab. This left hand side position gives
for the TRRG products that mirror other
much better container visibility and allows
group operations around the world. With
for precision driving combined with use of
Dennis Eagle Australia, and the continued
the side lift arm controls to empty containers.
support from TRRG, we are able to enhance our
diversified
transportation
services.�
Shannon Mair from Penske commented on
Penske has an extensive national support
the Dennis Eagle range for Australia and
network
how it has positively affected the company.
dealer locations and over 900 employees,
He said: “We have a strong entrepreneurial
including 300 technicians that are critical
spirit, ambition for growth and enthusiasm
to
of
success
90
in
branches
the
and
large
authorised
geographical
footprints of Australia and New Zealand.
47
TRRG SUBSIDIARY MANAGEMENT
TR RG
Marco Overbeek Terberg Machines
S U B S I D I A RY
NETHERLANDS
M ANAG E M E NT
Established in 1974 and responsible for the design and manufacture of our bin lift systems and weighing & identification technology.
Sonia Santos Resitul
Piotr Pawlowski Terberg Matec Polska
PORTUGAL
POLAND
Established in 2005, with a fully optimised parts warehouse and repair
Operating in a key, growing market, our subsidiary in Poland
workshop, Resitul delivers a great service to the Portuguese market.
continues to experience strong growth and an increased market share.
Rob Colby Terberg Matec UK
Will Marzano Terberg Matec UK
UNITED KINGDOM
UNITED KINGDOM
UK operation supplying Terberg Bin Lift equipment, Terberg
Our UK design and manufacturing centre for a range of specialist
Dynamic Weighing & ID solutions and a full after-sales support.
dry recyclable and organic waste collection vehicle bodies.
Our
Dutch
respective RCVs,
48
bin
and
markets lift
Mark Senders Teberg Matec Nederland & Terberg Matec Belgium
Martijn Bruggemann HS Fahrzeugbau
NETHERLANDS & BELGIUM
GERMANY
Belgian with
systems
rear, and
companies side street
and
serve front
cleaning
their
Combining more than 100 years’ experience, HS is a specialist
loading
manufacturer of side, front and rear loading RCVS and binlifts.
technology.
TRRG SUBSIDIARY MANAGEMENT
Kevin Else Dennis Eagle
Pere Petit Ros Roca
UNITED KINGDOM
SPAIN
A trusted manufacturer of precision-made vehicles since 1907,
Offers a range of rear, side & front loaders, bin lifts, bin wash systems,
providing TRRG with a pioneering range of vehicle chassis and RCVs.
sweepers, water tankers & sprinklers with over 65 years of experience.
Thibaut Robin Eurovoirie
Mike Molsworth Dennis Eagle Inc
FRANCE
USA
Supplying street cleaning solutions for over 40 years and now
A wholly owned subsidiary, offering a USA specific, low entry,
strengthened by a host of TRRG products it provides to France.
high visibility Dennis Eagle chassis cab to the American market.
The TRRG Management Board, left to right: Mike Molesworth, Thibaut Robin, Hans Geerts, Godfried Terberg, Tim Conlon, Kevin Else & Pere Petit
49
C O R P O R AT E I N F O R M AT I O N DISTRIBUTORS
EUROPE Croatia Autobus d.o.o. Zagreb autobus.hr Cyprus SHF Trading Co Ltd Cyprus shf.com.cy Czech Republic Hanes s.r.o. Prague hanes.cz Denmark Phoenix Danmark A/S Brøndby phoenixdanmark.dk Estonia Alwark OÜ Tallinn alwark.ee Hungary Unikomtech Kozármisleny unikomtechgep.hu Isle of Man Outdoor Power & Plant Union Mills opandp.com
Slovakia Hanes Slovakia s.r.o. Trnava hanes-slovakia.sk
Thailand Terberg Tractors Malaysia Sdn Bhd Selangor 47100 simedarbyindustrial.com
Switzerland David Wiederkehr AG Zofingen dw-fzbau.ch
Vietnam Tien Ngoc Company Thoi An Ward www.tienngoc.com.vn
AFRICA
AUSTRALASIA
Algeria Sarl Saldae Trucks Equipments Bejaia saldae-trucks.com
Australia Dennis Eagle Australia Wacom dennis-eagle.com.au
South Africa TFM Holdings Olifantsfontein tfm.co.za
New Zealand Dennis Eagle Australia Wacom dennis-eagle.com.au
MIDDLE EAST
CANADA
Oman Excel Industry Co. LLC Ajman excel-uae.com
Canada Dennis Eagle Inc Sarasota, Florida www.dennis-eagle.com
United Arab Emirates Excel Industry Co. LLC Ajman excel-uae.com
U.S.A
EAST ASIA
Italy Manuport s.r.l. Genova ambiente.manuport.it
Brunei Terberg Tractors Malaysia Sdn Bhd Selangor 47100 simedarbyindustrial.com/caterpillar-dealership/ tractors-malaysia
Latvia SIA “Alwark” Marupes Novads alwark.lv
Cambodia Terberg Tractors Malaysia Sdn Bhd Selangor 47100 simedarbyindustrial.com
Liechtenstein HS Fahrzeugbau GmbH Emstek hs-fahrzeugbau.de
Hong Kong Keogh Wood Ltd Hong Kong DD118 keogh.com.hk
Lithuania UAB “Alwark” Vilnius alwark.lt
Indonesia Double M Jakarta doublemindotraders.com
Luxembourg Terberg Matec Belgium bvba Genk terbergmatec.be
LAO People’s Democratic Republic Terberg Tractors Malaysia Sdn Bhd Selangor 47100 simedarbyindustrial.com
Northern Ireland Manvik Plant and Hire Ltd Belfast manvikplant.com
Malaysia IG Zenith Sdn Bhd Selangor 43300 ze.com.sg
Republic of Ireland Setanta Vehicle Sales Dublin setantatrucks.ie
Myanmar Terberg Tractors Malaysia Sdn.Bhd. Selangor Puchong 47100
Republic of Ireland Munster Vehicle Sales Cork mvscork.ie Russia Merkator International LLC Moscow merkatorgroup.ru
50
Philippines Huls Technologies Philippines Inc Manila T: 0935 870 4462 Singapore Zenith Engineering Pte Ltd Singapore 629060 ze.com.sg
U.S.A Dennis Eagle Inc Sarasota dennis-eagle.com
51
C O R P O R AT E I N F O R M AT I O N GROUP COMPANIES
ROYAL TERBERG GROUP B.V. HOLDING COMPANY (THE NETHERLANDS)
TERBERG BUSINESS LEASE GROUP B.V THE NETHERLANDS TERBERG LEASING JUSTLEASE BELGIUM BVBA BELGIUM
52
C O R P O R AT E I N F O R M AT I O N GROUP COMPANIES
ENVIRONMENTAL EQUIPMENT This division manufactures Dennis Eagle truck chassis, compaction vehicle bodies for waste collection, a full range of bin lift systems, container weighing and identification technology, underground waste systems and collection vehicle solutions for recyclables and organic waste. SPECIAL VEHICLES This division includes Terberg Benschop, its main factory in the Netherlands, and its subsidiaries in the Netherlands and abroad. TRUCK MODIFICATION This division modifies standard trucks into special trucks by changing the axle configuration and adapting the steering and suspension systems. CAR & VAN MODIFICATION Modifications to cars and light commercial vehicles span a wide range: for wheelchair users, police forces, mobile offices, maintenance contractors, etc. The division’s workshops also undertake truck repairs and statutory vehicle inspections. TRUCK-MOUNTED FORK LIFT TRUCKS This division produces truck-mounted fork lift trucks. LEASING This division is one of the largest independent car leasing and rental companies in the Netherlands, serving both the business and consumer markets. The consumer market is served under the Justlease brand.
Key Facts • FOUNDED IN 1869 • FAMILY-OWNED • TURNOVER: € 945 MILLION • EMPLOYEES: 2,700 • COMPANIES IN 12 COUNTRIES • E XPORTS: > 100 COUNTRIES
TA
S
VE
SU
PRO N
QU
A LIT Y
I NA
B I L IT
Y
53
Terberg RosRoca Group Limited Heathcote Way, Heathcote Ind. Est. Warwick, CV34 6TE United Kingdom Tel. +44 (0) 1926 458 500 info@terbergrosroca.com
TERBERGROSROCA.COM
