Dementia Care & Nursing Home Expo Over the previous decade, the workforce has grown at half the rate of the 2000s, despite the population increasing over 15% in the same period. The next few years will prove to be a critical time for the social care industry. In order to offer effective, person-centered care for every person in the UK that needs it, the social care workforce needs to grow exponentially - to match the future demand for services. Events that promote sustainability throughout the industry are vital for its future and the Dementia, Care and Nursing Home Expo leads the way as the UK’s most dynamic social care event dedicated to inspiring business growth and a sustainable social care model. The event will take place on the 17th & 18th of March 2020 at the NEC, Birmingham and gives you, the visitor, the knowledge required to be able to embrace the changes that will allow you to
continue providing the highest level of care possible. Join 5,000 other social care business owners, senior management teams and local councils at the show by registering yourself for a free ticket at www.carehomeexpo.co.uk. Things not to miss The Dementia, Care and Nursing Home Expo prides itself on the content it offers its visitors. One of the highlights is the fascinating Virtual Dementia Tour; the only scientifically proven method of giving someone a true to life experience of what dementia might be like. How can we ever truly empathise with someone living with dementia, if we cannot experience the condition? The Virtual Dementia Tour gives visitors the experience of empathy, of understanding what those living with dementia feel day to day. The tool is a unique perspective that gives social care professionals visiting the exhibition a greater understanding of dementia, and what they can do to improve their residents’ lives. Another feature of the show is the CQC Inspector Hub. The CQC will be running the two-day inspector hub, a one stop shop that provides an opportunity to receive one-toone advice from CQC inspectors and registration inspec-
tors. You will need to pre-book your appointment on the Dementia, Care and Nursing Home Expo website in order to guarantee seeing the CQC professionals, so make sure you do it as soon as possible to avoid disappointment. Finally, a new feature for the 2020 Dementia, Care and Nursing Home Expo is the Activities Arena. In association with NAPA, live demonstrations from activities providers will run throughout both days in the Activities Arena. Explore a range of interactive activities that are not only proven to maintain and improve your residents health and mental wellbeing, but also fun initiatives ready for you to try out yourself and introduce into your care home! Finally, the Dementia Care & Nursing Home Expo Awards will be making a return for our 2020 show. These awards help recognise and praise the cutting edge products, services and expertise currently available in the sector. There are four awards up for grabs, given to the companies with the most original, cost-effective products or services. Tickets to the Dementia, Care and Nursing Home Expo are free, so register for yours now at www.carehomeexpo.co.uk.
Keep Up with the Technology with Courtney Thorne
Technology moves forward at an everincreasing pace and forward thinking Care Homes are ensuring they are keeping in step with the tech, says Barry Vacher, marketing manager at Courtney Thorne. “Quieter and calmer care homes are on the horizon and embracing various technologies can help with getting there.” Smart phone and tablet technologies are a firm fixture in our everyday lives and these are translating into the Care Home landscape. Care Management plans can be developed and improved by collating data from these technologies in extraordinarily fast ways – leaving more time for staff to focus on their jobs and not painful adminis-
terial tasks. The information managers receive ensures that they can make informed decisions and keep accurate and safe records without impacting on time spent caring for residents. Real time alerts can be delivered to mobile tech – resulting in faster response times. Meaning peace of mind for both staff and residents. It’s not just the mobile tech revolution that is having an impact on Care Homes. New developments in the field of Acoustic Monitoring are having dramatic impacts on staff and residents. Acoustic Monitoring has proven capabilities of improving the nights sleep a resident may have and freeing up time for night staff. A recent investigation into the benefits of Acoustic Monitoring has shown that the technology can result in up to 60% fewer nightly disturbances for residents and up to a 70% reduction in nightly visits by care staff. This translates to freeing up to 40% of staffs time during the night – leaving them to carry out other duties. This, in turn, can result in staff and residents hav-
ing better, calmer days. The technology can be used to determine patterns in night time activity and, when coupled with the power of Care Management Apps, provide a better understanding of a residents needs and, therefore, enable more dynamic and relevant care plans to be deployed. This coming March, Courtney Thorne are exhibiting at the Dementia Care and Nursing Expo 2020 at the NEC, Stand D666). The show offers a fantastic opportunity for visiting Care Home managers and owners to explore and try out these emerging technologies. Only by talking to the manufacturers about how these sorts of solutions can be deployed will they learn about the benefits to their residents, coupled with the cost and time savings that are available. We look forward to seeing you!
Arquella Releases Next-Generation Nurse Call System
The care environment can feel like running on a hamster wheel, says Ruben Timoney, chief sales officer at Arquella, only someone else is making it spin ever faster! More regulation, more evidencing of care, more data, more administration. And all this seems to make the real task of delivering excellent care feel like a secondary activity. Arquella exists to support care teams by providing digital solutions that reduce the burden of administrative tasks and increase time to provide real care. By integrating existing Nurse Call technology with the latest IoT (Internet of Things) developments, they bring together care delivery with automated data collection, providing easily accessible management information. Arquella has recently released AIDA and its associated Nurse Call system the Arquella AURA system. AIDA is their cloud-based data platform which delivers management information through a web browser. This provides information anywhere to authorised users,
protected by the highest levels of data security. Arquella AURA is the newly launched Nurse Call System, designed to integrate seamlessly with the Arquella AIDA platform. The system includes all of the usual requirements for a Nurse Call system but extends functionality through CTM (Call-to-Mobile) and Motion Points. During their research, Arquella found that CTM was the ‘most asked for’ function requested by Nurse Call users. Their ICD (Individual Care Display) provides staff with call details anywhere in the building, improving call response time and reducing unnecessary journeys to read panels. Further research indicated that being able to detect resident movement without the use of floor mats was also highly desirable. Arquella has developed the AURA Motion Point. This device uses Passive Infrared to activate calls based on resident movement. This capability has already proven invaluable in dementia environments where residents can be fearful of floor mats. Arquella’s journey is the continuous exploitation of technology to provide care teams with the tools to provide great care. They invite organisations who share their passion for care, to join them on the journey. See us on Stand D930.
DeChoker - Because Every Second Counts
Choking is the second largest cause of unexpected death in Adult Social Care. An NHS study completed and published earlier this year has shown how effective Dechoker can be in a choking emergency. With multiple lives saved in the UK it`s worth finding out how we can help now. Not after the incident. In the event that a resident or
someone else in your care died choking you could expect a visit from the CQC and / or the Local Authority plus facing a Coroner to answer questions at in inquest. The DeChoker Airway Clearance Device (ACD) is a portable, user powered, hand-held suction device designed to be used in a lifethreatening choking situation. What's more, it can be used
AidCall - A Brand of Legrand As leading innovators in 21st century care solutions, AidCall have recently strengthened their position by joining the Legrand Group. Legrand is the global specialist in electrical and digital building infrastructures. Innovation is a continuing source of momentum at the heart of Legrand’s culture, it drives the Group’s growth, generating regular launches of new products with greater value-in-use, and speeding the pace of new technology-linked initiatives. With continued investment in research and development
when the person choking is either lying down or sitting up, for example in a dining chair or wheelchair. Every customer has a different requirement. Feel free to get in touch and we will work with you to help support both the people in your care, and the people that deliver it. Visit DeChoker on Stand Number: D1040
(circa 5% of sales), the Legrand Group is focused on maintaining a high rate of new product launches that present innovative solutions to the market. With a presence in nearly 90 countries and a total workforce of over 36,000, sales of circa €4.8 billion were achieved in 2015 Legrand offers a comprehensive range of products and solutions operating as systems tailored to commercial, residential and industrial markets. Over two thirds of its sales are from products that rank first or second in their respective markets. See AidCall as a Keynote Speaker at the Dementia, Care & Nursing Home Expo.
TO TO ADVERTISE ADVERTISE IN IN THE THE CARER, CARER, PLEASE PLEASE CALL CALL OUR OUR SALES SALES TEAM TEAM ON ON 01202 552333
CLH Healthcare
CLH Healthcare is a family business which has been supplying a vast range of products & services into the healthcare sector since 1975. The foundation for our steady growth over 40 years has been our
strong business ethics and values, of integrity, trust, and long-term relationships with our customers, suppliers, and all we work with. As probably the largest independent healthcare suppliers in the South West, we are able to offer the value for money that is essential for our customers, and the reliability that comes with 95% of our products being delivered on our own vehicles by our own trained drivers. All of our team aim to provide the highest levels of customer service, and strive to exceed our ethos - "Committed to Care". Visit www.clhgroup.co.uk or see us on Stand D710.
Stanbridge - Safety in the Sluice Room Manufacturer of Bedpan Washer/disinfector Machines & Equipment for the Sluice Room. Supplying Hospitals, Care Homes and Nursing Homes with equipment for the Sluice room ranging from Slop Hoppers to mechanical bedpan wash-
er/disinfectors. Offering installation, servicing, repairs and ongoing support. Stanbridge`s philosophy is not just to supply `boxed` equipment but to work closely with you, within the guidelines laid down to achieve your preferred method of operation and full compliance. We adhere to the regulators and building standards recommendations when designing new and existing Sluice rooms. Ongoing
training and support is available to provide a constant standard and help you achieve the best sluice room, dirty utility room or clean room. We are happy to provide a confidential consultation or on site survey. Stanbridge also provide our own range of bedpans, slipper pans, commode pots, urine bottles and storage. Stanbridge has the expertise and practical experience to assist and reassure in every situation. Contact us for a no obligation discussion about your Sluice room facilities. Visit us on Stand D814C.
Fusion4Care - Software for Care by People Who Care Still using paper-based systems to manage aspects of your care business? Yes, you might be able to manage that way, you’ve always done it that way, is there a part of you that can’t face changing, not to mention the perceived upheaval, time, investment and training required to change. The thing is, switching to Fusion is none of those things, and once you’re up and running you’ll know for sure your data is safe and compliant whilst your business runs more efficiently. Fusion is for care providers who strive to achieve the best care and the best working practices. Capture relevant information such as resident/staff details in the most simple time efficient way. -Manage your documents to ensure that information is dealt with logically. -Avoid duplica-
Silent Memories
Music therapy is a well established form of treatment for patients, particularly those suffering with dementia. It can help evoke memories and create a deeper sense of coherence and communication, whilst allowing residents to communicate on a different level with care workers and family members. Here at Silent Memories we offer an innovative form of music therapy, whereby rather than playing the music out loud for all to hear, it is played through our wireless headsets directly to the patients. All music is carefully selected by the residents, care workers, fami-
tion of using handwritten timesheets that need to be manually inputted into a payroll system. -Address technological care planning obstacles. The perception that your staff are not IT literate is out of date, most people own a smart phone, so yes they are IT pros! Streamlining optimizing and automating certain internal processes will reduce delays, human error, red tape, and the complexity of certain manual administrative processes as well as relieving the stress of the inspectors visit! Fusion is for care providers who want to streamline business process, stop errors, prevent repetition and achieve “Outstanding” our clients are the proof, we have the solution. www.fusion4care.com or see us on Stand D1041
ly members and our DJs. When listening to music through our headsets we have noticed a distinct increase in engagement, animation and stimulation amongst patients. Often the music seems to evoke memories and allows the residents to become completely immersed in the sessions. Using headsets allows residents to opt in or out of the sessions. The silent disco can be tak-
ing place in a communal area and anyone not taking part won't be distracted by the activity. With a long transmission range it also allows patients with limited mobility to take part in the sessions in their own rooms. For more information on how we can help your clients recall memories and help to enhance the quality of life through the enjoyment of music please get in touch.: info@silentmemories.co.uk or 0203 727 5382 or see us on Stand D522.
Safety in the Sluice Room Confidential sluice room survey and regulation advice
☐ Washer/disinfectors
☐ Bedpan and bottle racks ☐ Handwash Basins ☐ Sluices and Sinks
☐ Bespoke Stainless Steel
☐ Commode pots, Urine bottles and Bedpans ☐ Service and Repairs
Leaders in infection control for 60 years
01689 806500 sales@stanbridge.co.uk www.stanbridge.co.uk
Why Technology Is A Care Manager’s Best Friend It's a recurring worry born out of the responsibility of running a care home. As a care manager, how do you ensure that policies and procedures are up-to-date and are being followed by your staff on the ground? Do you take on the responsibility of compliance yourself? Perhaps a better question is how long would it take you to develop, customise and update the policies and procedures in your care home? Well, experts at Quality Compliance Systems (QCS), one of the UK’s largest content management providers, spend over
DB Fire Safety DB Fire Safety Limited is an independent fire safety consultancy supporting businesses and organisations throughout the UK. The Fire Safety Order 2005 requires that all businesses and organisations in England & Wales, including residential care and nursing homes, have an up-to-date fire risk assessment and that staff receive instruction in fire safety procedures. Legislation also requires that fire risk assessments are reviewed on a regular basis (recommended to be at least annually). It is critical that there is a suitable and sufficient set of procedures for staff to follow in the event of a fire emergency. Therefore, all staff must receive appropriate training in
15,000 hours each year producing 8,500 pages of content for its clients. Over 4,000 care homes and agencies providing domiciliary care use QCS’s leadingedge compliance management systems, which enables managers to always relay the right policy to the right person at the right time. In the care sector too, where policies and procedures can sometimes change daily, it’s essential that carers have access to up-tothe-second guidance. Thanks to QCS, which notifies care managers the second a policy is updated, front line staff never have to worry about being caught behind the regulatory curve. QCS has also invested many thousands of hours producing carefully curated content, which is jargon-free and can be accessed in hundreds of different languages.
Presentation of content is another key differentiator. To this end, QCS has spent thousands of hours linking related policy areas together. This means that care managers and their staff don't have to carry out separate searches, which can be very time consuming. But QCS isn’t just there to help you stay on top of compliance, it also provides care managers with access to a suite of innovative learning aids spread over a range of different medias. From blogs, to webinars, to a videobased help centre, QCS training tools are as varied as they are comprehensive. But most important of all, they ensure that you and your team are able to provide outstanding care which meets CQC standards. If you'd like to find out more about QCS or about its compliance management system, then why not give us a call on 0333 405 33 33. See us on Stand 960.
those procedures that must be tested by carrying out regular fire evacuation drills. It is also strongly recommended that all staff should receive instruction in general fire safety awareness. Such training would enable staff to fully understand the fire hazards and risks in their respective areas and, therefore, hopefully help prevent a fire from occurring in the first place. In the majority of residential care and nursing homes, there will also be a requirement for appropriate staff to be designated as Fire Marshals or Wardens; to have particular responsibilities in the event of fire. DB Fire Safety Limited was recently voted The Best Independent Fire Safety Consultancy 2017. When interviewed following that award, the Managing Director, David Black said: `We help our clients by carrying out the necessary fire risk assessments and provid-
ing continual updates. We also provide training to staff in general fire safety awareness as well as training any Fire Marshals that may be required. We are proud to include a substantial number of residential care homes as clients where we provide owners and managers with the support they require to help them meet their responsibilities laid down by fire safety legislation and ensure that all their staff and residents are as safe as can be reasonably anticipated. Winning this award demonstrates and proves our commitment to ensuring that all the advice we provide our clients is always in their best interests.` Our motto `Your Partner for Fire Safety` accurately describes our mission that has led to our receiving this award.` From our offices in Peterborough offer a FREE 24hour consultancy service. See us on Stand D610.
The Benefits of Spillsafe Every year, thousands of working hours are lost to the sanitisation of furniture which ultimately can never be completely sanitised. This can feel like a losing battle to “beat the bugs” as any attempt to truly clean soiled furniture will inevitably only be scratching the surface. The true challenge lies inside the chair, a haven for contamination, but therein lies the problem. How do you clean the inside of a chair that has been soiled? The simple answer is “you don’t”. There is no way to truly clean a chair that has been soiled as liquids will find their way into every part of your furniture, absorbed by wood and languishing in foam and fabric. So, what is the solution to sanitising your furniture? Simply, you stop anything from ever reaching the interior. The truest way of maintaining hygeine is to prevent unsanitary situa-
tions from ever reaching the areas that cannot be easily cleaned. Investing in hygienic barriers today not only saves time and money, but ensures the protection demanded by those who need it most. This was our maxim here at SpillSafe when developing our patent-pending cassette system – Why allow the uncleanable to become unsanitary in the first place? Matthew Holmes, Director of SpillSafe Ltd. See Stand D882 for further details or contact Spillsafe Ltd on 0330 088 4851 or www.Spillsafe.co
MEET MEET THE THE TEAM TEAM FROM FROM THE THE CARER CARER ON ON
STAND D662 AT AT THE THE DEMENTIA, DEMENTIA, CARE CARE & & NURSING NURSING HOME HOME EXPO EXPO
Expert Water Sampling Services Throughout The UK Care Vision - Shaping the Future of Care Chiltern Water & Environment was established in 1991 by Robert Hunt after gaining 25 years' experience as an operational and analytical scientist in the water supply industry. The company gained engineering and further management knowledge when David Hunt joined in 2012. Since then, other water industry professionals have added to the breadth of knowledge and experience within the company. We have always provided high-quality consultancy, testing and remedial services in a professional but personable manner. Our steady growth has reflected our clients' trust in our services. Our current clients include large housing associations, pharmaceutical companies and facilities management companies, as well as individual landlords and small businesses. We ensure all our customers receive the same level of care and attention to detail.
Duty Holders of all commercial and public building premises are legally required to assess the risk from legionella to anyone using the water systems and put in place legionella control measures if required. The HSE has produced ACoP L8 and HSG274 as guidance for Duty Holders obligations. We have clients throughout the South East, London and the Midlands, and carry out water tests nationally and internationally. We currently provide regular water sampling and testing for over 500 sites. Tel: 01844 347678 Email: info@chilternwater.co.uk www.chilternwater.co.uk See us in Stand D1053.
CareZips Incontinence Dignity Trousers ™
CareZips™ are adaptive trousers that protect the dignity of incontinent people, whilst helping the carers improve standards of care. Fitted with unique 3-zip fastening system, the CareZips™ make changing of incontinence diapers more dignified and comfortable for the patients and easier and faster for the caregivers. CareZips™ feature 3 strategically positioned zips, 2 of which run from the waist to the knees on both sides of the body. The 3rd zip goes from the inside of one knee all the way up and down to the inside
of the other knee, thus entirely opening the trousers at the crotch, when needed. The 3zip system enables access to the abdomen and crotch for fast and easy diaper changes without the need to undress the patient or
pull the CareZips™ trousers down. CareZips™ are unisex and available in 7 sizes for good fit. CareZips™ fabric is soft and wrinkle resistant with stretch for extra comfort. Washable and non-iron, the CareZips™ are perfect for daily use. When worn over hip protectors, such as HipSaver QuickChange, HipSaver OpenBottom or HipSaver EasyFit, the CareZips™ help to prevent fall-related hip fractures. CareZips™ Trousers improve lives of vulnerable people and help their carers! Contact Win Health Medical Ltd - 01835 864866 - www.win-health.com
Care Vision offers a spectrum of solutions that will bring all your care home needs under one roof. “Only a care home manager knows just how complex and challenging care management is” says director Rishi Jawaheer. “Care Vision has been built on the principle, that simplifying means unifying: the many types of tasks and departments that share space under your one roof should also share one integrated system. From E-mar to food prep, housekeeping, health & safety, HR and family visits.” Care Vision is designed to save time whilst meeting and going beyond CQC requirements. Consulting with carers, families and professionals Rishi has created Care Vision, a solution built from the challenges of providing care and recording required information in real situations. Care vision has been designed to meet the complex needs of individuals using the service, from the perspective and skill level of carers. The quality of the record keeping satisfies the regulators. Care Vision works with providers to create a tailor-made solution that suits your service. Care notes can be entered in a few clicks at the point of service. Using icons and speech to text but also having the ability to easily edit makes this a fantastic tool for a modern-day carer. By using Care Vision, you can save up to 2-4 hours per week, per resident in staff hours. That means if you have a care home of 20 residents you can save up to 40-80 staff hours per week, 160-320 staff hours per month. That’s equivalent to 1-2 fulltime staff. Visit www.carevisionms.co.uk or see us on Stand D500.
Leecare - We Deliver More Than Software At Leecare, we start each day with a purpose and a mission — to help our customers be the best they can be, so your residents can experience the best possible quality of life. Leecare’s industry leading care software and EHR platform, Platium 5, improves care delivery, which makes you stronger. Deliver the highest quality of care, improve your business performance, and simplify the complex processes related to regulatory compliance. Be connected to your care network. Ensure that your team has the right information at the right time, and that the intelligence of the health record follows each resident.
“I highly recommend Leecare Solution as a one stop shop in as far as Health and Social Care Management systems go mainly because one can use any handheld, palm or desktop device seamlessly. "In my previous and current roles in Health and Social Care as a Regional Manager and
Consultant respectively, I am familiar with and have used a fair number of Health and Social Care Management systems and currently support over 60 Health and Social Care service provision organisations across the UK also using different Health and Social Care Management systems, most of which are cloud based and good, but are however, in one way or another somehow limited in their robustness and interface capabilities. "Leecare Solution is one of the best Health and Social Care Management systems out there, which give you a single solution for all your clinical, medication, HR and Accounting management needs giving you an all encompassing single solution to be CQC and professionally compliant. I unreservedly recommend Leecare Solutions..”
Gwin Masaka / Trend House, Dallow Rd, Luton Visit www.leecare.co.uk or see us on Stand D550.
With almost 30 years of experience, CWE can help you provide safe water systems for your care home, including: • Water sampling • Legionella compliance • Asset inspection – tanks, calorifiers etc. • Remedial works • Swimming and spa pool testing
Come a nd visit us D1053 a t the 202 on Stand 0D Care & N ursing E ementia, xpo at th NEC in e Birming h am on 17-18 M arch 202 0
Tel: 01844 347678 Email: info@chilternwater.co.uk www.chilternwater.co.uk