IT’S WHO WE ARE. IT’S WHAT WE DO. IT’S WHERE WE GO. TOGETHER WE ARE THE TRAVEL VILLAGE GROUP
We are convinced you will notice a difference the moment you speak to anyone in the team. We are friendly, approachable and professional. The Holiday Village is part of The Travel Village Group - an award-winning 4th generation family business, and established 60 years in June 2019. Booking your holiday with The Holiday Village comes with peace of mind for you and your family. We are fully ABTA & ATOL bonded, providing 100% consumer protection. We are totally independent at The Holiday Village, which means I have access to a wide and trusted selection of award winning Tour Operators.
I offer a personal concierge service that will save you time, whilst looking for that perfect break away from the stresses of work. The Travel Village Group also has a dedicated team of people who look after you throughout your booking journey, right through until you safely return home. Customer care really does come first - our focus will always be about you and your travel priorities. We sell all types of holidays to all destinations, so whatever you are looking for, you can trust me to look after you, and your holiday booking. I hope that I can be your trusted, personal travel agent.
IT’S WHO WE ARE. IT’S WHAT WE DO. IT’S WHERE WE GO. TOGETHER WE ARE THE TRAVEL VILLAGE GROUP
TRAVELLING. It leaves you SPEECHLESS, then turns you into a STORYTELLER. - IBN BATTUTA
THE
HOLIDAY VILLAGE As a member of The Holiday Village I have a passion for customer service and creating a quality, value-for-money experience for your travels, wherever they may take you. The Travel Village Group have been sending customers on fantastic holidays for nearly 60 years, so we know what makes or breaks a great trip. Whether it’s trekking with mountain gorillas, a round-the-world cruise, a London theatre break, an escorted tour, a beach getaway or city escape, you won’t receive anything but the best; after-all you’ve earnt it! When sourcing your travel arrangements I will always try to find the most direct flight routes possible, the best value flight upgrades and properties with no lower than a 4* rating (unless you specifically ask for something else!). Using our highly recommended travel partners I can offer you worldwide holidays, exploring the far reaches of the globe in a style that’s refined as you are.
Your Personal Travel Expert at The Holiday Village
PART OF THE TRAVEL VILLAGE GROUP FAMILY... The Award-Winning
We’re well known throughout the travel industry as trusted partners for the likes of P&O Cruises, Royal Caribbean, Celebrity Cruises and Cunard. However, our cruise portfolio extends from the sleek Star Clipper ships and Hurtigruten’s coastal voyages to the action-packed Norwegian Cruise Line ships and the ultra-luxury expedition style Scenic Eclipse.
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Winner
BEST SMALL CRUISE AGENCY 2009, 2010, 2014, 2016, 2017 & 2018
The Award-Winning
RiverCruising.co.uk THE RIVER CRUISE EXPERTS
Did you know that we were one of the first travel agencies in the UK to realise the value and consequently the popularity of River Cruising holidays? Our foresight has made us one of the UK’s leading River Cruise agencies as RiverCruising.co.uk. We’ve been recognised around the industry as being at the top of our game, and our customers agree too! For three years running we’ve been awarded the coveted 5 Star Feefo Status (that’s how good our customer service is!). Interesting fact: One of our agents is Godmother to river cruise ship, Emerald Radiance. 2016, 2017 & 2018
Book with the best... We've achieved the
Feefo 5* Gold Trusted Service Three Years Running 2016, 2017 & 2018 Read our reviews online
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I just wanted to let you know what fantastic customer service I have received again. Your staff certainly go above and beyond to help me with my booking. Always returning my calls and answering my questions, without making you feel uncomfortable. They are absolutely lovely. You certainly have some great staff. We have booked 2 cruises with you now and the customer service that we have received is excellent. Very professional from all of your staff. We will certainly be using The Cruise Village in the future too. And I always recommend you. Well done to everyone - 5 stars all the way through. We have got 2 great cruises to look forward to going on now 2018 & 2019. Thank you for making the booking and planning easy and enjoyable.
This is the first river cruise we have booked, and I am very impressed with how you dealt with our requests. Look forward to continuing to do further bookings in the future. Arranged a river cruise with less than a week to departure. You were extremely helpful and even spoke to me when you were at home. The flights where arranged at a convenient time from our local airport. Would have no hesitation in recommending this company.
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Excellent. They gave me a choice of what was on offer and did not try to palm me off with the first thing.
TRAVEL WITH CONFIDENCE
P6710
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Just back from a fab holiday booked by you. You got us a great price, location and hotel, printed off our boarding passes, and even hand delivered them - all we had to do was pack cases and turn up! Can’t recommend your services enough. We’re already looking for next year’s holiday. Thank you.
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CUSTOMER SERVICE IS IMPORTANT TO US... BECAUSE IT’S IMPORTANT TO YOU
IT’S WHO WE ARE. IT’S WHAT WE DO. IT’S WHERE WE GO. TOGETHER WE ARE THE TRAVEL VILLAGE GROUP