Franchise Journal February 2020

Page 60

ADVICE

Sensory Overload­— Jumping in Feet First by Michael Martuza, Consultant, The Franchise Consulting Company

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will often bring up the term “sensory overload” when discussing the franchise search process. “Sensory overload”is a state during which the rational/thinking part of the brain becomes so overloaded with new/ unfamiliar stimuli that it forgets, or is unable to, perform seemingly simple tasks. This state can cause us to make poor short-term decisions that can have lasting consequences. Let me tell you about one of my ‘sensory overload’ experiences. While in my mid-20’s I started to engage in some adrenaline producing activities; the first being skydiving. A bit of background. At some point since the time of my first jump the industry decided that letting novices skydive solo was not a good idea, so now they harness novices to a very qualified jumper and allow that expert to control the descent while the novice enjoys the ride. This harnessing concept was not used when I made my first jump; it was just me, the parachute and a one-way radio. At the start of the day I paid the fee and signed a waiver absolving the business of any and all liability, up to and including packing my parachute with kitchen utensils a la Wile E. Coyote in the Road Runner cartoons. They actually used this example while explaining the waiver. To prepare for the end of day jump I, along with the other

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members of this first-time jumpers group, repetitively practiced a variety of procedures that every skydiver needs to know; basic procedures for when everything goes according to plan, and what corrective measures to take if the plan goes awry. The hours upon hours of practice was supposed to make these procedures second nature. I didn’t find any of these practice exercises to be difficult and was told by the instructors that I was doing very well. At the end of the day the plane took me up to about 4000 feet, from which I would make my jump. When it was time to jump I was to step out of the door putting my left foot on

FEBRUARY 2020 | WWW.FRANCHISEJOURNAL.COM

the step we used to enter the plane, leaving my right foot/ leg dangling in the breeze. To keep f rom getting blown off of the step, I was to hold onto the wing support bar and wait for the jump-master to give the ‘Go’ command. At ‘Go’ I was to jump backward and lay out, spreadeagle, face down employing all of those practice exercises that were now theoretically second nature. I was supposed to count to five (one Mississippi, two Mississippi, etc.) at which time I should feel a slight tug on my shoulders from the opening parachute. I was to look up and make sure that there were no problems with tangled lines, etc. If there was a problem, I had practiced the proper


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Articles inside

Executive Q&A with CEO Lindsay Dellasega

4min
pages 38-39

Titans of Franchising

1min
page 67

Titans of Franchising

1min
page 66

Titans of Franchising

1min
page 68

Titans of Franchising

1min
page 76

Titans of Franchising

1min
page 75

Titans of Franchising

1min
page 74

Titans of Franchising

1min
page 72

Titans of Franchising

2min
page 71

Titans of Franchising

2min
page 70

Titans of Franchising

1min
page 69

Titans of Franchising

1min
pages 64-65

Organizational Culture — What it is and Why is it Important?

3min
pages 116-117

6 Steps to Getting Started in Finding the Right Franchise By Seth Lederman

4min
pages 108-111

5 Frequently Negotiated Lease Terms By Nancy Lanard

4min
pages 112-119

AAFC Seeks to Connect African American Entrepreneurs From Coast to Coast

2min
pages 120-123

Taking Your Brand to the Next Level By Jeff Dudan

3min
pages 128-132

Moving Small Business Forward By Clarence Nunn

4min
pages 124-127

Mahana Fresh Journey Blends with Life's Work By Joseph Rahael

2min
pages 104-107

2020 Trade Shows

1min
pages 102-103

How Technology & Customers are Shaping the Franchise Model

3min
pages 100-101

Millennials are the Entrepreneurs of the Future

1min
pages 88-89

Costly Tax Errors for Owners of Small Businesses

2min
pages 78-79

Best Legal Practices for Explosive Franchise Growth

4min
pages 94-99

Living the ecomaids (Franchise) Dream

3min
pages 80-83

Funding Pre-Approval: Is it worth it?

2min
pages 90-93

Titans of Franchising

1min
pages 64-77

Sensory Overload - Jumping in Feet First 

4min
pages 60-63

From Fighter Jock To Franchise Executive

4min
pages 56-59

Why People Invest in Franchises

5min
pages 28-31

ADHD and Business Ownership

3min
pages 52-55

Fear and Loathing in Franchising

7min
pages 32-37

The American Dream is Alive and Well!

4min
pages 42-45

Is the Economy Primed to Start Business in 2020?

4min
pages 46-49

Valerie Daniels-Carter

2min
pages 26-27

If He Can Own His Own Business, Why Can't You?

3min
pages 18-21

Jamaica Conference Update

2min
pages 22-25
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