GEMBA Walk presentation

Gemba walk refers to a lean management technique where the leaders or managers visit the shop floor with an agenda to learn something new about the process, see it in action, understand how value is being created, interact with the operators, reflect on the learnings and collaboratively improve the process.

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1) PREPARE THE TEAM

The team members must prepare beforehand. Talking about the walk before the walk happens will help everyone feel more comfortable and open interactions.

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It is a good idea to ask employees about shift timings, handoffs between processes and other aspects that influence flow. Having the perspective of steps before and after the process helps in understanding the context.

4) DON’T SUGGEST MANY CHANGES DURING THE WALK

It is not a good idea to suggest changes and advice during the walk. It is always better to go for suggestions later in terms of documented work or visualization tools (photos and video)

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It is always a good idea to jot down the observations about the process, current interventions and proposed solutions with the study. It will keep everyone on the same page before and study.

6)

WITH THE EMPLOYEES

It is essential that once the proposed solutions are suggested, managers and senior management should involve in the changes and be supportive of the employees as well. It helps in establishing workplace connectivity and knowledge enhancement to themselves.

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