Australian Printer September 2019

Page 1

Australian Printer

September 2019

Imagine the possibilities

Ellipsis Media: Early adopters of kit Jacobson: Building on EFI fundamentals PrintEx Review Northwood: Aus Post collaboration

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COVER STORY

Ellipsis goes big with B2

Growing the business: Ellipsis Media team set to produce work for the state of Queensland and beyond

University of Southern Queensland’s print house has invested in the country’s fastest B2 digital inkjet device – the Fujifilm Jet Press 750S

W

hen you think of an early adopter of a major piece of printing kit, there’s a typical type of operation: midto-large size player, generally servicing a market greater than the local area, with a track record of making substantial investments. Ellipsis Media, the printing house of the University of Southern Queensland (USQ), has blown away those assumptions by bringing the fastest digital inkjet B2 device in Australia to Toowoomba, a town with a population under 150,000, located some 125km from Brisbane. They’ve followed the business plan of fellow 4

September 2019 - Australian Printer

regional printer Revolution Print: make a major investment, offer trade services, and allow everyone in the region to have access to the best that money can buy in the digital world. For Ellipsis Media, it is a perfect fit, especially when considering that the University owned business operates on a competitive neutrality model, so as to support local businesses. The goal is not to take work away from other printers in Southern Queensland, but to add to their capacity, quality, and offerings. In this case, a rising tide raises all ships. By operating commercially, Ellipsis also offsets the cost of the University’s print work. In explaining why he made the choice to go with the JetPress 750s, Ellipsis director Rob Keanalley noted, “There are a lot of printeries in the area that operate A2 offsets, we use A3. By investing in an A2 offset press, we would have been cannibalising existing market share, lowering the value of everyone’s work. “We looked at other options, national trends, and saw that long runs were decreasing in size and market share, but short-run

personalised digital was increasing. “So, what is an asset that no-one has, that gives greater share for the market at whole? This pushed us to two-sided digital inkjet, we looked at what was on the market, and decided the Jet Press was the one for us. “We did an awful lot of research on it, but we have been amazed by the sheer quality of the output. In many cases, it is better than offset. “I looked at Revolution Print’s setup a while ago; they were bigger than we are now when they did their investment. They grew astronomically in the trade print area. We are regionally based, a safe printer to partner with, bindery focused, and doing similar things. “We already operate perfect binders, and the only company in Toowoomba that does. We will look at other finishing capabilities that can support it and supplement it. “We also picked up a die-cutting cylinder so we can do presentation folders in-house. “For the University itself, there are a lot of publications that go out domestically and internationally, which require a high-quality to australianprinter.com.au


COVER STORY recognise and support the brand. For student thesis and research papers, the highest quality in print is a fitting accompaniment to their quality work. “As students have jobs that come up, they can take advantage of it.”

Improving productivity The installation began in July, with the press delivered July 6. It was commissioned on July 26, and operational on the 29th of that month, with Ellipsis now having been in production for a little over a month. Now pumping out at the press’s full speed, 3600 B2 sheets per hour, Keanalley has essentially been using the Jet Press as an alterative to the Ellipsis offset presses. The removal of makeready, set up times, and the costs associated have already given the company massive productivity gains. Combined with its ability to handle either coated or uncoated offset stocks, it has been a straightforward change for the company. As he explained, “Jobs on an offset press that may have taken two days to do, have gone through the Jet Press in two to three hours. “The output, speed, quality, and consistency have amazed us. It is something you do not take for granted. When you hold up a sample, it is amazing. “People want offset, but for shortruns of a couple of thousand, that quality is there, but it is far cheaper for them to run on the Jet Press. “On our side, we save on operator time without constant oversight. “The extra investment in time on prepress with the Jet Press saves us time in the bindery later, as the product comes out collated. “It also frees up our offset and other digital assets to focus on work that is better suited for them.

Leading the integration: Sue Hills (supervisor) and Rob Keanalley (director) “It is the third point in the triangle in terms of capability.” That quality is achieved by a combination of improvements from Fujifilm’s previous model, the 720 S, and new automated quality control measures introduced for the 750 S. Drying is carried out via a combination of the heated belt and hot air applied from above. As well as operating at higher speeds, this new system allows greater control and finetuning of temperatures, extending the range of substrates that can be printed. The Jet Press 750S also features the same extended colour gamut called ‘MaxGamut’ which, depending on the media used, allows up to 90 per cent of the Pantone library of 1,872 colours to be printed within a Delta E of 3 or less, providing an exceptional colour match on a four colour press. Finally, in addition to the In-Line Scanning (ILS) system also found in the Jet Press 720S, the Jet Press 750S incorporates a new optional ImageConfidence scanning system

Optimised transfer: Jet Press engineered for the highest speed and quality australianprinter.com.au

as further reassurance. This uses a proprietary AI algorithm to evaluate the full print area of a B2 sheet onthe-fly, ensuring every sheet matches a pre-approved image. A spokesperson from Fujifilm said, “The combination of a larger sheet size (increased from 750mm x 532mm to 750mm x 585mm), even better uptime, a 33 per cent faster press speed, and quicker finishing mean the overall ability of this new press to print longer runs and improve job turnaround times still further is significant.”

Perfect for packaging The company says it is perfect for packaging, with a third of all current European Jet Press customers already producing some form of packaging on the press. With its 33 per cent speed boost and variable data printing at full speed, the new Jet Press 750S is ideally suited to printing versioned and short run packaging to coincide with specific events, localities or store promotions, according to Fujifilm. The 750S can be modified to accommodate heavier weight folding carton stock up to 0.6mm in thickness, and printed sheets from the press have been tested and found to be compatible with a wide range of analogue and digital coating, foiling, lamination and cutting solutions. An automatic bridge is also available to connect to online coating solutions. Fujifilm is now also able to offer a food safe ink, making the Jet Press 750S the first B2 digital press approved to print primary food packaging. This new, low migration, aqueous food safe ink complies with stringent regulations, including Swiss Ordinance 817.023.21 and European Commission Regulation 1935/2004, and has been specially formulated for coatings to be applied inline (via a bridge) or near line. Continued on page 6 Australian Printer - September 2019

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COVER STORY Continued from page 5

Replacing offset: Ellipsis Media has already begun to transfer its short-run offset work to the new press This is keenly noted by Keanalley, who said, “It has the capacity for light packaging, and A2 Canvas sheets, so we can offer work to photographers, giving us the capability to tap into that whole industry. “This is the third generation of the JetPress, it has an incremental improvement in technology, and is something we can take advantage of.”

Growing the business When any print shops make investments, they are chasing growth. Ellipsis set out to chase new markets, offer higher-quality services for the current business, and target work throughout the state of Queensland. But the installation has already outpaced its expectations. After attending PrintEx, with a 3D printed model of the Jet Press, produced by Ellipsis in-house, Keanalley has been inundated with calls and requests for quotes for companies beyond the state.

to use it. They are talking about jobs they have already won as a result, and they want to use it. “I was surprised when people from out of state came to us. The client from Melbourne is a book publishing company, and for their customers in Queensland it makes sense for them to call us. “We can now compete with the big players, offering pricing that is competitive. “I don’t think they were expecting a player like us to take it up. Once they saw our operation, what we wanted to achieve, and where we wanted to be, they were on board from the beginning. They understood our objectives and how the Jet Press would deliver on those. “We are not too different from Revolution when they put their KM-1 in. The benefits they got from that are what we are looking for in this. We also want to support the local market. “Since the installation, we have

We can now compete with the big players, offering pricing that is competitive. “We have been contacted by a number of printers around the country since the articles have come out. We have done quotes for companies in Melbourne, the Gold Coast, Brisbane, there is a lot of interest in utilising this asset’s capabilities,” he said. “That was the whole reason that we bought it. “There has been great interest from our local printers as well. The feedback is great, they are excited about it, keen 6

September 2019 - Australian Printer

seen that there is a lot of interest in B2 inkjet around the country. We have seen that at PrintEx too. “We have had interest from printers, wanting to see ours as they are looking to install it.”

Dual vendors Fuji Xerox will be also be selling the Fujifilm-built press. For both companies, it allows their customers

to leverage their relationship with either Fuji Xerox or Fujifilm, ensuring the best outcome. Roger Labrum, senior marketing manager, Graphic Communication Services, Fuji Xerox, said, “There is a strong commitment by the companies to ensure customers come first and have the flexibility of vendor choice when making their investments.” Fujifilm said, “It lets the buyer utilise the better relationship, giving them more flexibility. Is it Fujifilm, where they can leverage their analogue plate business, or Fuji Xerox which can leverage its digital business. It is a great thing for the customer.” The announcement of the twin sales strategy was made at PrintEx, on the shared Fujifilm/Fuji Xerox stand. While it was impractical for the 7.3m press to be on stand, Ellipsis produced the 3D printed model shown in its place. Most universities run their 3D printers out of engineering areas, not the printing departments. Ellipsis is the exception to the rule. Keanalley explained, “We run one of Australia’s most advanced fullcolour binder jet 3D printers, and have won awards both in Queensland and nationally. “We are not adverse to taking on new technology and working to make it successful. The Jet Press is the latest example of that. “Our early adoption is paying off, this is the direction the market is wanting to move in. Getting in front with one of the first B2 inkjet printers in the country is going to help us in the long run.” australianprinter.com.au


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AUSTRALIAN PRINTER SEPTEMBER 2019

¢¢ Ellipsis Media: Investing in B2 Grows the business in QLD and beyond with Fujifilm p4-6

¢¢ News

Australian Printer’s comprehensive news section p14-16

¢¢ Jeff Jacobson: The EFI story Executive chairman and CEO explains how the business developed in 30 years p18-20

¢¢Business News

Australian Printer’s comprehensive business news section p22

¢¢ Print Diary

All the big events and trade shows for the year p23

¢¢ drupa Essentials: Deborah Corn

Why drupa should be high on the agenda p24-25

¢¢ Women in Print

Deborah Corn discusses why women need to step up and make their own mark in printing p26

¢¢ Real Media Collective: Aust Post collaboration needed

Kellie Northwood talks about Australia Post and the printing industry working together to keep the letterbox open p28-29

¢¢ Dave Fellman: Having a good follow-up machine

CONTENTS

¢¢ PrintEx 19 Review

Key insights from the Sydney trade show p32-48 A printing showcase and more How to future proof print, finding the right customers, and growth with labels p32-33 Top PrintEx 19 news The latest from Konica Minolta, Ricoh, Fuji Xerox, Graphic Art Mart, HP PPS, Currie Group, ADI Displays, Epson, Esko, Océ, and Kirwan Print Group p34-38 Reactions to PrintEx 19 What was good and what was not, and where improvements can be made in future p39 36th National Print Awards Bringing together and awarding the cream of the crop in the printing industry p40-41 Australia’s top state apprentices Nine state apprentices and their budding achievements, with Jonathan Pitt taking home the LIA-Heidelberg Graduate of the Year award p42-43 Andy McCourt: The nature of change Remembering what PrintEx was and how its evolution supports industry change p44 Currie Group’s 70th anniversary Celebrations on a cruise with staff and friends p46-47 Buyer’s guide: Currie Group Demonstrating a range of applications p48

¢¢ Classifieds

The Australian print industry’s biggest marketplace p51-66

How fundamental is a good CRM system to a sales strategy? p30

Advertiser’s Index

To advertise, call Brian Moore on 0410 578 876 or email brian@i-grafix.com

Admag ����������������������������������������� 55 All Work Crane Services �������������� 56 Allkotes ��������������������������������������� 22 Böttcher ��������������������������������������� 23 Clever Trade Products ����������������� 62 CTI Colour Printer ������������������������ 51 Currie Group �������������������������������� 49 Cyber ������������������������������� IBC, OBC D&D Mailing Services ������������������ 45 Davis Print ����������������������������������� 52 Dockets & Forms Australia ���������� 64 Doctor Sticker ������������������������������ 51 drupa ������������������������������������������ 11 10

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Durst ������������������������������������������� 27 EH Manufacturing & Alltab ����� 59, 62 EPSON ���������������������������������������� 13 Foyer Printing ������������������������������ 56 Fujifilm ������������������������� FC, IFC-3, 7 Gecko Sticker Signage ���������������� 60 Graffica ���������������������������������������� 61 Graph-Pak ����������������������������������� 58 Graphfix Trade Solutions ������������� 66 Guru Labels ��������������������� 56, 57, 59 Hero Print ����������������������������������� 8-9 Hilton Laminating ������������������� 51, 53 Hosking Australia ������������������� 54, 56

HVG ��������������������������������������������� 17 Jetmark ���������������������������������������� 35 Label Line ������������������������������������ 62 Lifhart ������������������������������������������� 62 Matrix Frame ������������������������������� 37 MT Envelopes ������������������������������ 52 National Auctions ������������������������� 65 PHE ��������������������������������������������� 65 Real Media Collective ������������������ 50 Screen ���������������������������������������� 31 Stewart Graphics ������������������������� 52 Taylor Signs ��������������������������������� 63 UV Consulting ������������������������������ 64 australianprinter.com.au


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NEWS Editor’s Comment

Many say print is dead, but is it really? Going by all the deals and flutter around PrintEx 19, we can safely assume that print is pretty much alive – alive and kicking hard. The show, which ran over four days in Sydney, saw Sprinter reporting some of the biggest deals made at the show – a few businesses even managed to sell all the kit that they brought in to showcase at the event. And for those that didn’t, the general consensus was that customers who came in to have conversations were keen buyers. Foot traffic into the show and discussions that exhibitors were having with customers were quality over quantity, giving them the time and opportunity to build better relationships with customers. The value of the show didn’t stop there. Businesses got the chance to interact with people from other states, as well as New Zealand and the neighbouring islands. The new dedicated labels and packaging area brought in a wider range of customers and gave printers the chance to learn more about this growing industry. So, did PrintEx 19 deliver on its promise? We’d think so.

Sprinter gets printing news to you, fast The new Sprinter website was recently launched, bringing together the online resources of Australian Printer and ProPrint. Since then, Sprinter has been on the go, breaking news on the latest happenings of the industry. Sprinter combines the resources, experience and expertise of Australian Printer and ProPrint, creating a central source of information for the Australian print industry. Although the online resources of both publications have amalgamated into one, Australian Printer and ProPrint magazines will operate independently, building on the strength of their 69-year and 28th year tenure respectively. Both magazines and Sprinter are owned and published by the Printer Media Group, a division of The Intermedia Group, the largest trade publishing company of its kind in Australia and New Zealand boasting over 30 print and digital mastheads as well as a number of key industry events such as the annual Power 50. The Sprinter team of Paul Brescia, Sheree Young, Bruce Craig, Andy McCourt, Brian Moore, Carmen Ciappara and newly-joined Hafizah Osman cover all aspects of the printing industry and like the name, is committed to delivering the news that affects this industry – fast. The editors at Sprinter look forward to continuing to bring you the news as it

The Sprinter team: (L-R) Hafizah Osman, Brian Moore, Paul Brescia, Sheree Young, Carmen Ciappara, and Carrie Tong happens in the Australian printing industry and promise to provide independent, unbiased and factually based accounts that allow you, the reader, to make up your own mind. Sprinter focuses on the news and business issues that impact the sector from political, financial, environmental, technological and innovation standpoints. Sprinter is a trusted source of information for printing business owners across all production sectors ranging from offset, digital, wide format, 3D, signage and display and textile printing. “Since the acquisition of Australian Printer and ProPrint in late 2018 to create the Printer Media Group, the launch of Sprinter represents the first major investment from the new owners of the business. We look forward

Australian Printer - 69 years in print Tel: (02) 9660 2113 • Fax: (02) 9660 4419 • Managing Director: James Wells • james@intermedia.com.au Group Publisher: Brian Moore • brian@i-grafix.com Editor: Hafizah Osman • hosman@intermedia.com.au Associate Editor: Paul Brescia • paul@australianprinter.com.au Contributors: Dave Fellman • Andy McCourt • Gareth Ward Design and Production Manager: Carrie Tong • carrie@i-grafix.com Sales Enquiries: Brian Moore • brian@i-grafix.com • 0410 578 876 Subscription Rates: (incl GST) Australia: A$110, Overseas: A$330 Australian Printer is a member of Printer Media Group ISSN: 1033-1522

to delivering printing news– fast,” Printer Media Group managing director James Wells said. Newsletters will be distributed on Tuesdays and Thursdays each week with news alerts issued when a major story breaks. For more information about Sprinter, send a news tip or advertise please contact info@sprinter.com.au. Marking its foray into the processing and packaging industry, the Printer Media Group has also launched the print and online versions of a new publication, ProPack.pro. ProPack.pro brings to you the latest in packaging, focusing on innovations within the space, customer stories, work across sustainability initiatives, and more. Social media sites and newsletter creations are underway, and more information on their launch will be announced later. Proudly owned, printed and published in Australia by

@AusPrintEditor • australianprinter.com.au Copyright: Australian Printer content is subject to copyright and cannot be reproduced without written permission of the publishers. Views expressed in Australian Printer are not necessarily those of the publishers, who accept no responsibility for actions undertaken as a result of information herein Printer Media Group Pty Ltd: 41 Bridge Road, Glebe, NSW 2037 Postal Address: PO Box 55, Glebe, NSW 2037 Printed and Finished by: Hero Print, Alexandria, NSW 2015 Mailing & Mail Services: D&D Mailing Services, Wetherill Park, NSW 2164

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NEWS

Durst plants roots in Australia to service Oceania by Hafizah Osman Durst has officially launched in Oceania with the opening of its first office in Melbourne, and the amalgamation of its distributor, Photo Electronic Services’ staff. As part of Durst’s establishment in Oceania, Durst A/NZ sales manager Matt Ashman has been promoted to the role of managing director, overseeing the region. Ashman said the move makes the Australian office its 22nd subsidiary. “Four years ago, I joined the A/NZ industry from Durst Europe to build

PIAA set for a rebrand by Hafizah Osman The Printing Industries Association of Australia (PIAA) has changed its name following recommendations made by regulators and its members. It is now the Print and Visual Communications Association, with its CEO Andrew Macaulay saying the name change reflects the evolution of the printing industry, the convergence of technologies, and the broadening of services offered by print businesses of today. “There’s a massive convergence of technologies happening. We need to respect tradition but look to the future,” he said.

Now MD of Durst Oceania: Matt Ashman the operations of our distribution partner, Photo Electronic Services. It was our distributor in Australia and under the stewardship of Paul Taylor,

did a great job for more than 20 years,” he said. “Durst Phototechnic has bought out PES, and going forward, we will be known as Durst Oceania.”

According to Ashman, the company’s first point of focus is to support its existing customer base, then focus on its largeformat P5 platform and direct-to-media labelling and packaging solution, Tau, into the region. Ashman added that the establishment of the new premises will provide the business plenty of opportunity in Oceania. “We’re interested in bringing the company’s global solutions to Oceania, and growing the business from strength to strength,” he said. Durst Oceania will be located in Tullamarine, Melbourne.

Fake printing co used to rip off $2.7m from NSW surf lifesavers by Sheree Young A printing company that does not exist was allegedly used as a front for a former senior Surf Life Saving NSW general manager to embezzle $2.7 million from the charity. After a lengthy investigation, Matthew Hanks was arrested at Wollongong police station and charged with 55 offences relating to the multi-million-dollar fraud, which ran from 2006 to 2016. Hank was alleged to have created fake invoices from a printing company he himself registered to extract the money out of the organisation.

Life Saving NSW in action “Extensive internal and external investigations and review processes have been implemented since 2016, which mean the necessary governance and financial processes are in place to

ensure such a situation cannot arise in future,” Surf Life Saving said. Hanks was granted strict conditional bail at Wollongong Local Court and will reappear on October 1.

Western Sydney set to be 3D printing capital by Sheree Young Western Sydney is set to become a hub for 3D metal additive manufacturing after the NSW Government signed a deal with GE Additive to develop an industrial-scale 3D printing operation. The operation will be built at the Western Sydney Aerotropolis 14

surrounding the underconstruction Western Sydney Airport and is expected to create about 200,000 jobs. “3D printing is on the cutting edge of manufacturing globally and this deal will help make Western Sydney the nation’s leader,” NSW Premier Gladys Berejiklian said.

September 2019 - Australian Printer

“Our partnership with GE Additive will create many hi-tech jobs across the aerospace, medical and automotive sectors.” GE Additive president and CEO Jason Oliver said he looks forward to seeing what this agreement will mean for 3D manufacturing across the Asia-Pacific region going forward.

“Given NSW’s rich seam of talent and ambition for the future, we are particularly excited at the impact our work together could have, not just in NSW, but nation-wide and broadly across the APAC region. “This agreement demonstrates our commitment to bring the best opportunities to NSW.” australianprinter.com.au


NEWS

TLC Vic back in business after fire by Sheree Young When trade only print finishing factory TLC Victoria burnt down in 2016, owner Barry Webster almost walked away but that was not to be with two new factories in Braeside up and running. Before the blaze destroyed his West Melbourne factory three years ago, the business had been operating well with all its services and management under one roof, with a smaller Mordialloc plant in the southern suburbs. The fire not only destroyed all of

Printer ink cartridge reseller in NSW Fair Trading’s bad books by Hafizah Osman A NSW printer ink cartridge reseller has been flagged by NSW Fair Trading for bad business tactics. Gtek Solutions was identified by the State Government organisation for cold-calling consumers to sell printer ink cartridges and cleaning products. NSW Fair Trading Commissioner Rose Webb said it received a number of complaints about the reseller from people that felt pressured into accepting promotional office products. Webb added that the actions of Gtek Solutions may constitute as breaches under the Australian Consumer Law.

The TLC team at its new facility TLC’s stock and equipment but also took Webster’s plans going forward. “You just feel like walking away, it was devastating,” Webster said.

“But then once you process what’s happened you have some clarity as to what direction to take, so we regrouped and set about planning the rebuild.”

Webster then took the plunge and bought land to build two mirrored imaged factories in Braeside and shed the signage business from his repertoire. “We just decided to focus on the print finishing part which is where our strength is,” Webster said. Webster added that owning their own premises has given him great peace of mind going forward and is looking forward to supplying trade finishing services to the industry. “We are well equipped to handle any work our customers want to send our way,” he added.

Esko gives future roadmap by Paul Brescia Esko recently held its first open house session at its site in Melbourne. Demonstrating where the company has made gains and where it is investing its R&D, those in attendance were treated to a preview of what is to come from the company at drupa. As Scott Thompson, regional marketing and channel manager, Esko, explained, “These sessions are all about our customers. We do not come up with ideas, then go to the customer. We ask, ‘what do you as a customer need? What are the pain points that you’re having?’ “That is where we invest our time and money. We are making sure that when we

Designing Esko’s future: Scott Thompson and Christopher Barry do spend time in R&D, that we are building, developing and improving our solutions that address those issues,” he said. New products are set to come out simplifying

workflow for flexo platemakers, with Esko aiming to simplify the process to a degree where the level of expertise required is much lower, amongst other plans.

Landa to expand in Australasia after drupa exhibition by Brian Moore Landa is planning to expand its operations in Asia and Oceania in late 2020 after drupa, with its first press expected in Australia and New Zealand early in 2021. Landa’s manufacturing infrastructure, consumables production and support operations are expanding with regional headquarters australianprinter.com.au

being set up in China to support the growth in sales activity across the Asia Pacific including Japan. Nanography has become a reality across the globe, Landa claimed, and the company will be showcasing its progress with the technology at drupa 2020. Currently, there are three Landa models, two of which are installed and working

around the world with a third to be shipped shortly to a European customer, a spokesperson for Landa said. The Landa S10 is a single-sided sheetfed press designed for the folding carton, signage and display markets. The Landa S10P is a sheetfed perfector press designed for the commercial print and publishing

markets. It has been installed and is working at two plants in North America, with another three set for installation. The third is the Landa W10, a webfed press which prints on film, plastic and other synthetic materials. The newest model in the Landa series will be shipped to a German flexible packaging converter soon.

Australian Printer - September 2019

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NEWS: APPOINTMENTS

Heckenberg new MD of Epson Australia by Sheree Young Craig Heckenberg has been announced as the new managing director of Epson Australia, replacing Bruno Turcato, who has retired. Heckenberg has served as the general manager of sales and marketing – business division at Epson for four and a half years after joining the company 19 years ago. He is now responsible for Epson’s entire product portfolio of printers, scanners, projectors, commercial and industrial products for the A/NZ region. He also heads up the leadership team, devising

Gavin Gomes leaves Canon Australia for CSG by Hafizah Osman Canon Australia executive general manager Gavin Gomes has joined CSG Limited, focusing on the company’s print and technology business in Australia. Gomes served at Canon for more than three years and spearheaded several strategies that expanded the business. Before Canon Australia, he was at Australia Post as its eCommerce, business and parcels general manager for four years. In a statement on the ASX, CSG’s acting CEO and managing director Mark Bayliss said the company looks forward to having Gomes as its executive GM.

Epson Australia leadership change: Craig Heckenberg (L) replaces Bruno Tucato (R) and setting the company’s overall strategy, policy, planning and business management goals. Industry veteran Turcato took the role as managing

director of Epson Australia and New Zealand in March 2003, becoming the company’s first nonJapanese managing director of any Epson subsidiary.

Turcato initially joined Epson Australia as financial controller before being promoted to GM. Turcato oversaw Epson Australia’s move from making dot matrix printers and PCs to highly successful inkjet printers and projectors. “I would like to take this opportunity to congratulate Bruno on his amazing 30year career at Epson. His leadership and presence will be sorely missed by the entire Epson family and we wish him all the very best in retirement,” Heckenberg said. “I am particularly looking forward to creating a new era for Epson in the A/NZ region.”

Bill Muir bows out of EFI, Jeff Jacobson takes on role by Paul Brescia Bill Muir has bowed out of EFI, with former Xerox CEO Jeff Jacobson taking on the role. It was less than a year for Muir at CEO, who officially resigned due to family reasons. Sources within the company have noted that with a family based in Florida, and the EFI headquarters in Silicon Valley, Muir felt strained. Rodd Harrison, VP sales APAC, EFI said, “Jacobson is an industry veteran, he has been in the industry for 30 years, and this is his fourth CEO role. He knows our business very well. It is good to have someone at the helm who knows our customers and knows our technology, and is a serial succeeder.

A new direction for EFI with Jeff Jacobson “We want to double our business in APAC; a change of CEO does not change those objectives.” Jacobson was an executive chairman with EFI prior to adding the CEO title, coming into the

business under the new owners, Siris Capital. “We will provide the leadership needed to help EFI accelerate transformation where colorful images matter,” Jacobson said.

Aitken appointed chief executive officer at IVE Group by Sheree Young Matt Aitken has been named as IVE Group’s chief executive officer after managing director Warwick Hay announced his resignation after five years in the role. The change means Hay will leave the IVE Group board of directors but will remain with IVE Group for 16

the next six months to ensure transition. Aitken has been the chief operating officer at the business since August 2014 and has held a number of key executive roles with the company over the last 20 years. IVE Group executive chairman Geoff Selig thanked Hay for his contribution, particularly

September 2019 - Australian Printer

through its listing on the ASX in December 2015. “Warwick has made an outstanding contribution to the growth and evolution of the business during his time,” Selig said. On his appointment, Aitken said, “I am delighted to have the opportunity to be the CEO of a business that has been the cornerstone of my

professional career. I believe the value proposition we take to market and the people we have to support this has underpinned the sustainability and success of our business. “I look forward to continuing to build on the business we have today to ensure our ongoing success moving forward.” australianprinter.com.au


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In his first few days on the job as CEO at EFI, Jeff Jacobson gave publisher Brian Moore an exclusive interview for the Asia Pacific region

18

September 2019 - Australian Printer

australianprinter.com.au


PRINTERVIEW

30 years on: The EFI story

Leading EFI in Asia Pacific is its vice-president of sales, Rodd Harrison

BRIAN MOORE, PUBLISHER

This year is proving to be one of the biggest in the 30-year history of EFI since it was founded in 1989 by Israeli namesake and the man behind Scitex, Efraim (Efi) Arazi

I

n April came the announcement that New York-based venture capital firm, Siris Capital Group, would acquire EFI for US$1.7 billion through its Technology Buyout Fund. The deal was concluded three months later and shortly after that, it was announced on August 14 that

australianprinter.com.au

veteran print industry figure, Jeff Jacobson was appointed as EFI’s executive chairman and CEO. Jacobson’s credentials that got him selected for the role are powerful and have been gained over a 30-year career in the printing industry, with many of them at the helm of major players in commercial and more recently, digital print. This includes Kodak Polychrome Graphics, Kodak’s Graphic Communications Group, Presstek and Xerox. He has also served as a director on the management boards of Fuji Xerox, Presstek and Xerox. When asked how new ownership might impact existing and future customers, Jacobson said the people at the heart of EFI operations hadn’t changed and had retained the same dedication to delivering quality solutions to customers and stakeholders as ever. “I’ve known and worked with many of them over the years in my various roles in other businesses,” he said. “EFI’s relationships with its customers are more like partnerships. “The company’s investment in R&D has been very important to its growth and reputation, and for years, this

has set it apart from its competitors. Having a partner at the forefront of innovation has helped EFI’s customers rise to the top of their areas of operation – and has kept them there. “This commitment to R&D will continue under the ownership of Siris, which is a tech fund after all, and has great understanding of the need for continued improvement and renewal of existing products, whilst coming up with new solutions for tomorrow.” Powering EFI’s industrial transformation business model is its commitment to reinvest a sizable portion of its revenues on research and development annually; historically, the company has devoted a whopping 16 per cent of revenue to R&D each year. Whilst organic growth born out of its intensive R&D programme will continue, Jacobson admitted that much of EFI’s growth has, in the past, come from a spate of mergers and acquisitions. “EFI’s acquisitions have been both tactical and opportunistic, and have got us into growth markets such as industrial inkjet quickly,” he said. “Whether organically or through Continued on page 20 Australian Printer - September 2019

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PRINTERVIEW Continued from page 19

EFI has been a leader in the printing and graphic communications space for more than 30 years targeted acquisition, EFI will continue to grow in existing and new business areas through the best use of its resources.” When asked why Siris had become interested in the EFI business as a target for investment and acquisition, Jacobson said, “There were multiple factors interesting to Siris. “It was a nice sized business, a clear leader with a number one or number two position in its markets, and was a tech-based business. “As a tech fund, it was clear that Siris would be attracted to invest in a business driving the transition from analogue to digital technology.” With the strong backing of Siris, it is possible that EFI will leverage its expertise, R&D and manufacturing capacity in order to develop business activities outside of the printing and graphic communications space in which it has been a leader for the past 30 years. The provision and integration of workflow and colour management solutions has become a huge part of the print sector and an area in which EFI was an early pioneer. In the development and marketing of RIP technology and whether by direct sale or OEM bundling with other manufacturers’ systems, EFI’s Fiery has become a dominant product in the industry. Referring to what he calls “the Fiery edge”, Jacobson said “I always say that digital printing would never 20

September 2019 - Australian Printer

have happened, nor would it have developed as quickly as it has, without EFI and Fiery. “EFI has been an integral part of the digital print space for its entire 30year life,” Jacobson continued, “and whilst there is always competition in a maturing market like this, we have a distinct advantage.” Having been a very acquisitive player in the software space, particularly in management information systems (MIS) and web-to-print (W2P), Jacobson was asked if this acquisitiveness is likely to continue. He said, “Over the years, EFI has acquired upwards of 25 software companies in what was a fragmented business space. The result is a clear leadership position and a clear path.” Though the EFI portfolio in this area is roughly where he’d like it to be, Jacobson did not rule out further acquisitions when they made sense. His predecessor, Guy Gecht, moved EFI in the direction of textile printing and the company acquired respected Italian textile printing machinery company, Reggiani Macchine, signalling a growing interest in this high growth segment. Combine this with a philosophy shared by both EFI and its new owner, Siris Capital, recognising the value attached to enabling the transition from analogue to digital manufacturing in print explains a growing interest in both textile and

package printing. Packaging remains robust, and demand continues to grow, especially in short run and versioning. “Less than five per cent of textiles and less than one per cent of corrugated packaging is printed digitally, and these areas offer huge opportunity for EFI and its customers,” Jacobson added. EFI’s partnership with Australianowned packaging giant, Orora, resulted in the first local investment in not one, but two high-end EFI Nozomi C18000 single-pass LED inkjet corrugated packaging presses. This on the surface, a modest foray by EFI into the digital packaging business, would appear to be just the tip of an iceberg and the market should expect a great deal more in this segment from the Silicon Valley, California-based tech giant of print. Jacobson, the product and business development gurus at EFI and the board of Siris Capital will all be looking closely at the business opportunities offered in these two segments in particular, moving forward. Little could founder Efi Arazi have known when he started Electronics For Imaging (EFI) in North Beach, San Francisco back in 1989 with just 18 employees generating a turnover of US$1.7 million that, 30 years on, the company he founded would employ 3000 people worldwide and be sold to a private equity firm for exactly one thousand times its first year’s earnings – US$1.7 billion. australianprinter.com.au


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Ovato reports $4.4m FY2019 net loss Ovato chief executive officer Kevin Slaven said the print and distribution giant’s full year results were in line with expectations, as the final phase of its Sydney site consolidation is finalised. This is expected to generate annual savings of $24 million once completed. A downturn in real estate sales put downward pressure on local newspaper volumes, which in turn impacted Ovato with a 9.6 per cent revenue drop in Australia and an across the board revenue decline of 8.8 per cent to $669.2 million. Slaven said the results were as predicted in the last couple of months to ensure the planned site consolidation in Sydney is complete by end 2019. “We continue the journey of getting our manufacturing footprint down to where we need it to be,” Slaven said. “We’ve had another challenging year with

publisher volumes, particularly newspapers falling but there are a number of positives that have come out. “We are in the last half year of the disruption of the site consolidation and will have clear air after Christmas, once we’ve closed Moorebank and got the new Manroland press up and running.” While community newspapers have declined 30 per cent YoY, catalogues remain stable and this is the area Ovato is pouring its resources, with significant investments made into data which compares consumer purchase behaviour with the geography of letterbox drop. So far this year, four new brands have onboarded with Ovato after seeing the sales data. “The Tier One food and grocery clients is where our strategy is based around the data and how effective those catalogues are,” Slaven said.

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23


DRUPA ESSENTIALS

The myth of the glob Attending drupa solves some printing woes experienced globally

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ravelling to many events as your selfappointed Intergalactic Ambassador, I have started to discern a pattern in the talk-tracks regarding the formation of an independent global print network, based on the foundation that all members are owners of the same print technology. In theory, this idea is not impossible to achieve. All you need is a group of printers with the same printing technology who could collectively execute client work across countries and continents. There are already very successful printing networks out in the world who do this every day. Cimpress, who owns VistaPrint, might be the best known, but they are not alone. Gelato, Cloudprinter, HappyPrinting and others also have networks of printers who fulfil work around the world. In theory, those printers who band together to create a network can offer their clients more services in more locations. They could help their clients

in unique ways on local levels – have you ever tried to have an anecdote or expression translated? It doesn’t always work out. Neither does costeffective shipping across oceans. Between shipping interruptions and the havoc caused by customsdelays, delivering worldwide can be angst-ridden and heart-breaking. Not to mention profit-destroying. A network that transfers files and prints locally could be a solution. In theory, such a network of printers is a fine-tuned colourmanagement machine. Upon colour approval, the network can disseminate the ink settings so that what you see in Denver is what you see in Denmark – every time. In theory, the client’s choice of paper/substrate (or coffee mug or t-shirt) is available to everyone in the network, anytime they need it. The same goes for finishing options: cutters, perforators, folding and inserters are all identical. The problem with this theory is that it is based on plausibility and possibility and we all know that there is gap between theory and reality. If all the parts that need to fall into place are delivered, then it works. The problem with this theory is the risk in trusting that all of those parts will fall into place every time. And, it has to be every time. The risk to a business and its reputation extends across all borders.

What to do? The global network idea isn’t crazy, and you shouldn’t dismiss it. If your goal is to expand your business, you should be looking at network options. But you may have to look at it from 30,000 feet to see where the opportunity is for your business. Taking into consideration that the pool of print customers you have access to is more likely to be shrinking or stagnant, then looking beyond your geographical borders for business and new technology partners is a very logical expansion. Those borders can surround your country or surround your neighbourhood, but regardless of the boundaries, without the proper relationships, you cannot achieve your expansion goals. Manufacturers, business organisations and user groups all want to be the central point for the network creation relationship, but their vested interest in selling this concept is directly tied to selling the products, services and organisation memberships needed to accomplish the goal. With all the mergers and acquisitions, as well as manufacturers playing musical partner chairs, it seems quite risky to leave relationship development in someone else’s hands. Another thing to consider, from a competition standpoint is, why a

drupa 2016 was a great example of the potential that the event provides 24

September 2019 - Australian Printer

australianprinter.com.au


DRUPA ESSENTIALS

obal print network printer would want to cooperate and collaborate with many printers who have the same technology? Do they all bid on the same jobs? How does one printer get chosen over another in the same city or country? Does such cooperation become another breeding ground for bidding wars and the further commoditisation of print? I just don’t see it going that way. The more printers can stand out with unique services and opportunities for their customers, the better chance they have at winning jobs and avoiding consistent price wars with identical technology users.

‘dip!’ becomes ‘dna – drupa next age’ Something new is produced by genetic reshuffling. This basic principle of evolution also holds true of technology as an unconventional synthesis of existing approaches leading to innovation. Things become particularly productive when great minds that otherwise have little in common swap ideas. From 16 June 2020, the crème de la crème of the print and packaging industry will come together in Düsseldorf. To bring the right experts together, the organisers are setting

up a new special area: dna – drupa next age. The special area focuses on topics of the future and stimulates the productive exchange between global players and startups. Building on the start-up area of the drupa innovation park (dip!) and embedded in a new hall concept, dna aims to provide innovators from the start-up scene the opportunity to present new product ideas, services and approaches in the field of relevant crosssectional technologies, whether in the form of best practices or business cases.

Enter… drupa! If the shortest distance between two points is a straight line, the shortest distance between you and a viable global print network is from where you are now to Messe Düsseldorf June 16-26, 2020. It is here that you can find new opportunities for your business through partners, products and services not available in your community; opportunities to bring new printing possibilities home and win new business with technology no one else has or doesn’t have yet. drupa is the epicentre of now, next and future. Walking through all the 17 halls at the show in 2016 changed my entire perspective on the printing industry. I had no idea how much technology was out there and more importantly that it was rapidly coming onto the marketplace. drupa is focused on the future of print. Print is the future of drupa. And because of that industry-wide spotlight every four years, companies often plan their product development to ensure a launch during drupa. You can read a press release from home, or you can be there to see it, talk to the product managers, and grab the opportunity before your competition does. drupa is a living embodiment of global networking. There are presentations and speakers to learn from every minute of the day, in every hall. There are like-minded people attending the same educational opportunities that are relevant to you. Partnerships and friendships are born at drupa. In 2020, drupa ‘dna – drupa next age’ will launch. This space will be filled with start-ups and innovators who will present new ideas and technologies to the print world. And last but not least, if you’re looking for a place to meet new australianprinter.com.au

Technologies and potential partnerships to look forward to at drupa people from around the world, I hereby invite you to join my global network! The Printerverse is coming to drupa 2020 and will present 11 days of free education, events and panel-discussions. We have some very cool programming planned that will illustrate the power of partnership, innovation and yes, a global print network. Until next time, print long and prosper!

Deborah Corn has more than 25 years of experience working in advertising as a print producer. She is the Intergalactic Ambassador to The Printerverse at Print Media Centr, a Print Buyerologist, international speaker and blogger, host of Podcasts From The Printerverse, cultivator of Print Production Professionals, Head Girl in Charge at Girls Who Print, host of #PrintChat, the founder of International Print Day and the founder of #ProjectPeacock.

Australian Printer - September 2019

25


WOMEN IN PRINT

Deborah Corn The nucleus connecting everyone in Girls Who Print says women should step up more

A

s the Intergalactic ambassador to the Printerverse, Deborah Corn has given back to the printing industry on more than one occasion and is one of the few women to take charge of connecting print people on a global scale. Corn started off her career as a print buyer in advertising agencies, a role she was in for more than 25 years. But after losing a job in 2008, she fell into what she currently does. “I had lost a job as a print buyer in advertising and during that time, LinkedIn had just started opening up groups. So, I created a group after I ran out of people to network with to find work,” Corn said. “I opened up a LinkedIn group called Print Production Professionals and I invited people I believed I could network with to find work onto the group. When printing customers and printers started joining the group, press manufacturers and equipment manufacturers and suppliers started streaming in.” As the group grew, Corn realised that she was sitting in the position of being the connection point for them. When that all started, Print Media Centr was born. The Print Production Professionals group was only the starting point for Corn. She further built an empire of initiatives, such as her printspiration platform, #ProjectPeacock, and partnered with the Printing Industries of America to help catapult a network for women in print, Girls Who Print. From the many conversations that Corn had in the industry, she said that women in print is a grassroots situation, and that they need an avenue to help them in their careers. “There is not enough visibility of women that are doing amazing things in the printing industry and that is something that they should take control of,” she said. “They should be stepping up to volunteer at events and speak at panels that promote and lead thought leadership conversations. “It’s not about getting a seat at a man’s table, it’s about creating our own table. 26

September 2019 - Australian Printer

Lobbying for women in print: Deborah Corn, Print Media Centr “We have to be our own power source,” she said. Girls Who Print is a mentorship program that allows women to discuss with other women about things that affect their day-to-day. “Women don’t fight for what they deserve. They tend to cave early and be ‘grateful’. They need to take more credit and promote themselves more.

Corn provided some tips that women can use in such situations. “Speaking from my own experience, it’s important to know yourself and your strengths and weaknesses. Then navigate yourself to where conversations are happening and where you’re an expert in,” she said. Corn suggested that women step up not only in supportive roles, but

It’s not about getting a seat at a man’s table, it’s about creating our own table. “Girls Who Print supports women empowerment. It helps them be the best that they can be, to understand situations, and how to react and navigate these situations.” Corn mentioned that there is still a power struggle in the printing industry, with not as many women in senior management roles as there should be. “Cultural obstacles in some companies mean women don’t rise past a certain title. Women should be aware of this and have an exit plan if they can’t get past that level and if they work in such a company.”

also those that show more leadership. “Have a plan, go in there and keep visible as much as possible,” she added. Corn looks forward to the newer batch of leaders entering management roles within print and revolutionising the way the traditional industry has been run. “The newer leaders are more mobile-savvy, open-minded, have new ideas, and are on social media and reading blogs,” she said. “So these people taking up more senior roles will change things up in what is still a traditional industry.” australianprinter.com.au


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REAL MEDIA COLLECTIVE

Australia Post and industry: rec Keeping the letterbox open for business requires Australia Post and the printing industry working collaboratively

T

he industry and Australia Post’s relations have eroded. Increasingly frustrating is the reality that industry and Australia Post remain at odds, particularly when understanding that all analytical roads explored show that together, we could both achieve so much. So, the question I have for Australia Post is, why can’t we be friends? Industry wants to work with Australia Post; we want to build stable solutions for our businesses and work together to achieve together. The role of the Collective is, therefore, to ensure the industry’s voice is heard. Sometimes those conversations are difficult and sometimes constructive, but either way are important. We will continue to provide the Collective voice as we remain committed to keeping the letterbox open for business. The latest price increases, including the requested increase to the Basic Postage Rate (BPR) recently submitted to the ACCC, is a blow to an industry already confronted by challenges. We must stand united and contest the approach or attempt to negotiate the best commercial terms we can manage. Friendship is from an understanding of each other and without line of sight from Australia Post on how the latest BPR increase will affect future pricing across business services, industry concerns that price increases are ever-eternal to the detriment of volumes are logical concerns to have. And perhaps this is a key point in understanding – Australia Post looks to report cost efficiency and profit as a government asset, while industry relies upon volumes to maintain manufacturing proficiencies and profitability. Across the Australian market, our membership represents $5.6 billion of the $8.5 billion industry. We are an industry that employs many Australians across all demographics, with over 251,000 Australians in full-time, part-time and contractor employment arrangements across metropolitan and regional locations. We know without industry compliance to mail processing, Australia Post services will collapse. 28

September 2019 - Australian Printer

Keeping letterboxes open is necessary for the printing industry’s success We need each other in equal terms, and therefore, must find commonground. However, it cannot be left to industry to compromise; both must come to the table.

Working hand-in-hand The Collective has had the opportunity to work with Christine Holgate, Australia Post CEO, and it is fair to say that she has provided some positivity in her communication to both myself and our board members directly. She is a supporter of letters and the mail sector of the Australia Post business.

increased support from the Collective would jeopardise our members’ businesses and future. It is for this reason, that despite our firm desire to work in partnership with Australia Post and achieve more together, we cannot support the current approach. To that end, the Collective has clearly articulated several of our areas of concern: 1. Ongoing price increases to counter loss of revenue is unsustainable – volumes are currently at risk of accelerated decline due to the ongoing price increases implemented by Australia Post

It cannot be left to industry to compromise; both must come to the table. Quoted famously for saying the business is ‘red not blue’ highlights her commitment to Australia Post’s heritage as a postal service provider rather than a courier service. However, price increases without compromise will never be the best starting point. In our recent meetings and several written reports issued to Australia Post since the 2016, Reform the Collective has argued that volume declines are directly linked to pricing models. Australia Post’s approach to pricing for business products and services does not reflect any commercial consideration to the concerns outlined from our members and with the BPR operating as the ceiling price, any

and we need to develop partnered strategies to stabilise volumes. 2. Price increase timing from Australia Post does not recognise the budgets and subscription modelling that industry operates under – the Collective has outlined with Australia Post that price advice is provided in February for consultation, then implemented on July 1 to allow our customers to develop the price models into their marketing budgets. Implementing price increases across an October/January timeframe sees marketers and charities mid-term on established budgets, meaning they are unable to mitigate these australianprinter.com.au


REAL MEDIA COLLECTIVE

cognising we’re better together

Lobbying for greater collaboration between Australia Post and industry: The Real Media Collective price increases, leading to an immediate volume decline. 3. Transparency is key to our business sustainability – Australia Post operates to a four-year forecast. Industry too needs this transparency to develop our own forecasts for the sustainability of our businesses. A pricing calculator with established methodologies will provide clarity to industry and remove the ongoing unknown of annual increases. 4. Industry wants a consolidated approach to reporting – reported losses via the letters business that justify price increases when analysed across Australia Post show that the letters business loss report is not cognisant of latent capacity in postal worker distribution networks. 5. Fixed and operational cost efficiencies not fully explored – In accordance with the Auditor General reports, there remain many opportunities across postal boxes and postal office outlets that can be reviewed to increase operational efficiencies and deliver improved cost modelling to Australia Post’s australianprinter.com.au

bottom line. There is absolute recognition from the Collective that a government asset should deliver a profit for the greater economy. However, a balance must be achieved. Balancing the performance of a government asset against the government’s broader fiduciary obligations to the people of Australia, the negative impact on business, the flow-on effect to individuals, and the Australian economy is simply too big to ignore. Our Industry is experiencing significant challenges as we organically transition our businesses through

a digital era. The key word here is ‘organic’ transition – the pricing approach from Australia Post will lead to an ‘accelerated’ decline and ultimate collapse of a transitioning sector. We have always and continue to welcome meaningful consultation with Australia Post; we have tabled many solutions and continue to sit at the table. We now also sit with Government and the ACCC. However, we always remain open to compromise and the Collective is committed to continuing the journey to one day a mutual friendship that sees us both achieve together. Until that time, we will continue to use our voice. Kellie Northwood is the CEO of The Real Media Collective, an industry Association representing the paper, print, mail, publishing and distribution companies across Australia and New Zealand. Northwood also holds the executive director position for the Australasian Paper Industry Association (APIA). For more information contact: 03 9421 2296 or hello@thermc.com.au. www.therealmediacollective.com.au

Australian Printer - September 2019

29


FELLMAN

Do you have a follow-up machine? Having a good CRM system is fundamental to every sales strategy

R

ecently, I lost an argument with a software developer. I was trying to convince him that his product, a CRM program, was flawed. They tried to make it simple, and in many ways succeeded, but in several important ways, failed. Which is too bad, because I would really like to find the perfect CRM program for my clients, and it does not seem to exist. I use ACT! as my own CRM, and I often tell people that I could not run my life without ACT!, let alone my business. But I also tell them that ACT! is a product that can do 100 things, and I only need eight of them. In my experience, the sheer bulk and complexity of ACT! and other products like Salesforce.com keep many salespeople from committing to a CRM. And that is truly sad, because this kind of software should be the backbone of any printing salesperson’s sales efforts. I say that because, at the most fundamental level, selling is all about getting to the next level. That may mean getting a raw suspect to respond to an e-mail. It may mean progressing from an e-mail exchange to a face-toface meeting. It may mean converting a quote to an order, or getting an actual customer to buy more from you. Until someone becomes a ‘maximised customer’, there is always a next level. All of that means that selling is about follow-up. Follow-up is how you get people to the next level. And the most important function of a CRM is to be a follow-up machine.

Two Questions Here is a very fundamental sales strategy. After every contact, or every attempt at contact, with anyone you are selling to or trying to sell to, you should always ask yourself two questions: Question #1: Based on where I think I stand right now, what should I do next in terms of getting this person to the next level? Question #2: When should I do that? In other words, how and when should I follow up on what just happened? That gives you a plan. Now you need a place to store your plan, and a way to remind yourself to execute it. That is what a CRM/follow-up machine can do for you. 30

September 2019 - Australian Printer

A good CRM system: The backbone of any printing salesperson’s sales efforts I had an interesting conversation during a recent onsite visit. One of the salespeople I was working with stated that more printing sales opportunities are lost to price issues than anything else. I thought about that for a while and decided that I disagree. Yes, sometimes it is price, but just as often, it is a situation where one salesperson outsold his/her competitors. The distinction I am drawing here is that, many times, the salesperson who ‘lost’ was never really in the competition, so that means that there was no real opportunity. More printing sales opportunities are lost because they fell through the cracks than for any other reason. In other words, no plan and no follow-up.

Bottom Line The bottom line is that selling is really pretty simple. Identify an opportunity; follow up on that opportunity. Sure, there is complexity in each individual situation, but the fundamentals are not complicated at all. Ask yourselves, ‘What do I do next? When do I do it? What is the next level? What is the appropriate follow-up?’ Selling is also still a numbers game. The more opportunities you identify and follow-up on, the more successes you will have. I have 300+ people in my ACT! database. I add to and subtract from that database every week. I do not succeed with every opportunity, but I never lose out on one because it fell through the cracks. Dave Fellman is the president of David Fellman & Associates, Raleigh, NC, US, a sales and marketing consulting firm serving numerous segments of the graphic arts industry. Contact Dave at dmf@davefellman.com. Visit his website at www.davefellman.com. australianprinter.com.au


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PRINTEX 19 REVIEW

PrintEx 19: A printing The event is one of few where millions of dollars worth of equipment and services were sold

P

rintEx 19 took place in Sydney this year, from August 13 to 16, offering exhibitors and attendees a forum for tech, innovation and education. The leading show for print, sign, display, label and packaging professionals saw more than 120 exhibitors showcasing their latest technologies, along with a packed program of keynotes, masterclasses, panel sessions and workshops. With more than 6000 square metres of equipment and tech on display, industry leading education and networking opportunities, and an audience of more than 5000 industry professionals, PrintEx 19 was the event that brought buyers and suppliers together. Serving the evolving needs of the printing, sign and graphic communications industry, the event provided intelligence, solutions and inspiration to survive and prosper well into the future.

Future proofing print A panel of some of the industry’s most influential names – Matt Aitken of IVE Group, Craig Dunsford of Ovato, Deborah Burgess of Bright Print Group and Lachlan Finch of Rawson Print Co. – came together on the second last day of PrintEx 19 to talk about the future of print and why printers need to collaborate to grow demand. A lively debate ensued but what they all agreed

The showroom in Sydney where millions of dollars worth of solutions were sold on was that print shops at every level can and should do better when it comes to marketing and talking about print as a premium product. Burgess said: “We need to believe in the value of what we are producing. Print is a technology industry, not a manufacturing industry. We are an important element in the value chain. “Print is tangible, physical, and a well-constructed and designed print piece is very difficult to put down. We need to relay that to customers. The better we get at that, with our spectacular print getting out in the marketplace, the more companies will turn back to print.”

The panel discusses the need to future proof print 32

September 2019 - Australian Printer

Aitken and Dunsford discussed the need to work directly with clients to understand the role that print plays in business. As Dunsford explained, “Understanding a client’s whole campaign, not just the part we play, is important. Understand what your customer wants to achieve, then work out what to look after, and how that fits within the strategy. “You need to follow up: ‘What happened, how did this print piece go for you? Have you thought about doing two, putting them together, or splitting the budget?’ “Customers are appreciating that dialogue more from printers. But we are not just printers, we are partners.” With digital marketing often driven by data, print can combine its real, physical power with numbers driving personalisation, better targeting buyers for customers. This, in turn, drives up the value of print, explained Aitken. “Data is being used; it is not just ink or data specs or printing efficiently. Print is more valuable than it has ever been. Customers are spending more money on high-quality products, not just print as a commodity. When getting into new segments, collaborating with a fellow printer can allow you to test the waters, Finch told the crowd. “In the space we work in, it’s hard to invest in big changes in your business. If you are certain, go for it; otherwise australianprinter.com.au


PRINTEX 19 REVIEW

showcase and more Curlewis talks labels, growth at PrintEx

collaboration is a great way to test the waters and move forward,” Finch said.

Shared business wisdom Franklin Web founder Phil Taylor took to the stage to share knowledge gained over a lifetime of print, having started one of the most innovative printing businesses in the country, which was purchased by the IVE Group in 2016. Taylor got his start in catalogues as a high school student. After publishing the local school magazine, he sent out invitations at other schools in his region offering the same work. The result was $30,000 worth of business, and a passion for print that came to take form as Franklin Web. He said, “We bought our first web press for $80k in the 80s, a Toshiba press, and bought six more over 20 years, paying for them as we went along.” The key early advantage in Taylor’s first purchase was the shorter cut off, coming back from Japan with a webpress with a 546mm cut off delivered a paper saving of nine per cent. From the efficiency advantage, Taylor came to win multiple contracts. “We realised we were never going to be the biggest. In the early days, there were 12 printers bigger than us, so we wanted to be the most clever. We moved into inline finishing, which proved to be a winner, and employed a graphic designer in the early days,” he explained. australianprinter.com.au

The Wednesday morning business breakfast session gave attendees an insight into how label design is shaping the growth of major brands in the alcohol industry, with speaker Rowena Curlewis, CEO and co-founder of Denomination, breaking down the link between quality print and growth. In a market with 33,000 labels produced every year, she said consumers generally find it difficult to choose, and brands find it difficult to cut through. “The wine relies heavily on the packaging rather than the advertising and 64 per cent of consumers try new products simply because it catches their eye,” Curlewis said. “We need to work hard to create packaging designs that cut through these markets.” Denomination is one of the biggest companies in label design for the alcohol industry globally, counting Treasury Wine Estates as one of its customers in Australia. Curlewis pointed to sustainability as a key trend in driving sales, with examples showing consumers being willing to spend an extra 15 per cent on sustainable packaging. “Printers are coming to the party, with label producers now offering labels made with 100 per cent post-consumer waste, “That differentiated us; we could put together personalised mock-ups for clients, which opened new doors.” Most important, for Taylor, was differentiation. As he explained, “We ran a different set of inks to a lot of companies, our work was very glossy and it showed in the marketplace.” As for what will change in the marketplace, Taylor said, “In my days at Franklin, we wanted to move from producing a million copies of one, and make every copy one in a million. With digital printing, and the speed they are running at, that one in a million copy is absolutely doable.”

Finding the right customers At a business breakfast session, consumer behaviour expert Dr Ross Honeywill shared his insights into why businesses should find the right customers, with a focus on the ‘neo’ group – a younger age bracket but not necessarily exclusive to it. While numerically less in number than ‘traditional’ customers, Dr Honeywill said this group will ultimately spend more for a product that is meaningful and beautiful. “To survive on planet traditional, you have got to have the best price.

Rowena Curlewis, on eye-catching labels and options for brands wanting to put sustainability at the front.” She also mentioned that lines are blurring between categories, with beer and ciders taking cues from wine bottle designs, and wine bottles taking cues from spirits. Brands also need to consider what Curlewis calls the ‘Instagrammability’ of their designs. With over one billion users on the platform, examples include Blossom Rose, a sparkling rosé apple cider which boosted its sales by 40 per cent following the change to an Instagram-friendly label. But on planet neo, you can have something that costs more but is beautiful and something that they will love,” Dr Honeywill said. He also said 73 per cent of neos also open their direct mail, which further builds on personalised print as a major opportunity for printers. He advised business owners to move away from the mass marketing or segmented approach to targeting customers instead, saying it would be better to understand the customer on a more individual level. “You need to know precisely who you are dealing with and what makes them tick. What you need is the right customer – it doesn’t matter if it’s a customer or a business customer – but you have to have the right customer.”

Dr Ross Honeywill shares his insights Australian Printer - September 2019

33


PRINTEX 19 REVIEW

Currie Group makes multiple sales Currie Group has inked a number of deals at PrintEx 19, with customers including Courtney Colour, EIP and Artypo. The company made one of its biggest deals of the show with Courtney Colour, in a $2.5 million deal. As part of the investment, Currie Group will fit out Courtney Group’s Melbourne print centre with a HP Indigo 12000 B2 press, an HP Indigo 7900, a HP R2000 flatbed UV, HP 570 roll-to-roll latex printer, as well as a new Horizon StitchLiner Mark III. Currie Group executive chairman David Currie said the Courtney Group

ADI displays new signage ADI Displays demonstrated its latest trade show signage solutions, including its Stand-On Expo Floor System and InstaLite Portable Modular Lightbox. ADI Displays owner William Qian said, “ADI Displays is appointed as the exclusive distributor of Stand-On Expo Floor for Australia. Designed and manufactured in Netherlands, it was first introduced in Europe two years ago with great success and is now available in Australia for the first time. “Stand-On is lightweight yet can withstand up to 900kgs per tile. This flooring system takes on the modular approach, requiring no tradesman.”

Horizon and Currie Group’s management has been a customer of the company and was seeking an upgrade from older units that it had in use.

“Courtney was the first to install the B2 HP Indigo in Australia, and this was more than five years ago.

These units are an upgrade, giving the company newer technology that it needs for its business,” he said. In addition, Currie Group has also sold a Horizon RD-4055 Rotary Die-Cut System to EIP. “The company is looking to create lottery tickets perforating an A3 sheet. So, the die will give them a round edge and cut the ticket out for them,” Currie Group managing director Bernie Robinson said. As for Artypo, it was sold the Horizon CRF362 Creaser and Folder. “They saw the kit, loved it, spoke to us about it and bought it,” Robinson added.

New unveils for Epson Aus Epson Australia launched a handful of new printers, including the SureColor F6360, a 44-inch dyesublimation printer created for soft signage, merchandise, custom décor and clothing manufacturers. It was designed to play a crucial part in the seamless delivery of a total, end-toend colour printing solution and replaces the F6200. Epson Australia marketing communications manager Nathan Fulcher said, “It is straight off the boat from Japan. It lowers the barrier to entry for retail, popup stores, markets and even for businesses involved in one area of print.” “It is an easy way to get into dye-sublimation and

Epson Australia’s Nathan Fulcher and Craig Heckenberg customised merchandise.” In addition, Epson Australia demonstrated two new signage printers, the SC-S60660L and the SC-S80660L. On the Epson Australia stand was also the SureLab D860, a compact commercial

grade photo printer, aimed at photographers, event management, business and retail. The company also launched the SureColor T5460M, a 36-inch multifunction printer with integrated large-format scanning capability.

Esko improves packaging workflows At PrintEx, Esko showed off its automated and integrated technologies enabling fast, consistently accurate and smooth process workflows, from job entry through to delivery of finished materials. “‘Packaging Connected’ is all about removing distances between consumers, retail and 34

brands, assuring a better flow between the entire ecosystem,” Esko regional marketing and channels manager Scott Thompson said. The Esko team also demonstrated the Esko Kongsberg C24 Digital Finishing solution, equipped with a conveyor feed system designed to boost

September 2019 - Australian Printer

throughput and precision quality. Three software workstations also operated, showing Esko’s full suite of software solutions for streamlined manufacturing and prepress processes. The Kongsberg C24 cutter can be used for a variety of purposes including signage production, point of

purchase display and short run corrugated production and sample making. For signage production, the cutter comes with a MultiCUT tool head which offers milling productivity and a camera system. The smaller footprint Kongsberg is ideal for packaging samples, providing quick and accurate mock-ups. australianprinter.com.au


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PRINTEX 19 REVIEW

Fuji Xerox Australia sells kit MBE Parramatta purchased a Fuji Xerox Iridesse Production press, with owner Charles Batt signing off on the deal at PrintEx. “I have had the Fuji Xerox family of printers, the 1000 and 1000i; for me the Iridesse is the next step. The six stations with white and metallic is a main point for us, with the overlay of a clear gloss or silver at the end,” Batt said. “Working with dark stocks, the two whites give you a lot more flexibility. Ultimately you have to find something that will give the best bang for the buck. The Iridesse is what is going to do that for me.”

Sealing the MBE Paramatta deal at the Fuji Xerox stand Snap Warriewood bought a Fuji Xerox Versant 180 four colour digital press off the floor.

The addition means the Snap outlet will now have two Versant 180 presses up and running, both which

have inbuilt booklet maker and creaser, making it a one-stop-shop to produce a finished product. The business also has an older V80 on the site. “I have been a Xerox customer for 20 years and this will be our second Versant 180,” Snap Warriewood owner Nigel Ross said, adding that the model meets its operational requirements for quality and productivity. “We have always been very happy with Xerox. I had three machines on the floor, one had reached its use by date and there was an opportunity for this one that was quite compelling.”

Stellar Graphic Art Mart deal Signage firm Coleman Group is the new owner of Australia’s first Massivit 1800 Pro 3D printer. The 70-year-old company specialises in exhibition and event signage and was looking to add a new dimension to its offering. Coleman Group’s purchase takes to four the number of Massivits in the Australian market, with one installed at Sydney’s Composite Images, another at Artcom Fabrications in Perth and a third in Victoria with Be Seen Technology. Owners Glenn Coleman and Rod Peter said, “It is a very exciting prospect, and something that will be quite common in the future. We like to be at the leading edge

Celebrating the Massivit 1800 Pro 3D printer sale of the industry, and it is the perfect fit for our business. “We do a lot of exhibition work, and see it as ideal for those clients. There will also be areas we have not even thought of yet. Adding a 3D element to our exhibition

and event signage will open up many more concepts for our clients.” Graphic Art Mart WA branch manager Michael Liveris, said “We are delighted that the Coleman Group has invested in

Australia’s first Massivit Pro 1800 3D printer. “Massivit is leading the way with 3D printing technology, and revolutionising the way sign and graphics are produced.” The printer is expected to be up and running by mid September. The smaller version of the machine, the Massivit 1500, was also on stand for its first showing on Australian soil since the company took over the distributorship of the Israeli built product in Australia in December 2018. Graphic Art Mart also showed complete workflow solutions for using Mimaki and Roland technology for vinyl and textile printing.

HP PPS Australia meets market demand NSW business Factory One has installed the state’s third HP rigid latex printer, the R2000 model, under the company’s new ownership, having purchased it through Celmac. Andrew Hall purchased the business from founder Justin Weaver, with the new managing director saying he is impressed with what can 36

be done with latex and the opportunities it presents. “I looked at a lot of printers, with a lot of input from Justin, who was heavily invested in latex. He told me that when he first bought the L6500 it changed his business. Latex offered a point of difference with the environmental factor, and the ticks that it

September 2019 - Australian Printer

provided really stood out. “If we went with UV, there would be nothing we could offer our customers that everybody else was already offering them. This has made us have that point of difference. “We are really happy to have the machine, it is exciting to see where it takes us and we are excited to

work with Celmac and other printers in the industry.” Wayne McIntyre, CEO of Celmac, said, “Factory One was one of the earliest adopters of latex technology and Hall is upgrading to the new R2000 Latex hybrid printer. It is creating new and exciting opportunities for the development of his business.” australianprinter.com.au



PRINTEX 19 REVIEW

Konica Minolta Australia seals deals Skyline Print and Design has made a snap decision to purchase an MGI JetVarnish 3DS from Konica Minolta, with the plan to offer it up for trade work also. Skyline owner Flora Zhou bought the machine, saying it will improve her business offerings. Zhou also bought an AccurioPress C3070 in the same transaction. “This will give our customers the option to build their dreams,” Zhou said after the purchase. Sydney printer Allcraft Printing bought a Konica Minolta AccurioPress C3080, with plans underway to expand into bespoke wedding invitation

Océ Australia sells display units Océ Australia sold the solutions it had on display at PrintEx 19 on the first day of the show. Océ WFPS-Asia Pacific senior business development manager Steven Badger said the three products that were on show – the latest 64-inch production graphics printer, the Colorado 1650; the Oce Arizona 1300 Series and its ProCut digital cutter – were all sold to three different customers. “Business generally picks up for us during this time in Australia. “More units will come in and we intend to be successful this year as well,” he said. Details of the customers were not disclosed.

Skyline Print and Design buys MGI off KM stand production combining old and new printing processes. The owners, Bilal and Emma Kayal, made the decision to upgrade to the C3080 from the C1070

and also took up the optional IQ-501 intelligence optimiser and added a Horizon offline finishing unit to accompany a PUR perfect binder.

“You always have to find something new to get people to come,” Bilal said. Imagination Graphics added an AccurioJet KM-1 to its printing stable after finalising the deal with Konica Minolta, with owner Emmanuel Buhagiar saying the move will boost his available offerings. Konica Minolta also clocked up another sale, with Hobart’s Monotone Art Printers taking home an AccurioPress C6100 digital printer to add to its equipment offering. “This has been our most successful PrintEx ever,” Konica Minolta Australia MD, Dr David Cooke , said.

Kirwan Print Group expands offerings Kirwan Print Group not only brought its core labels and flexible packaging products to PrintEx, but also had a collection of new products. Kirwan Print Group’s stand divided focus between Foxcil, which specialises in trade printing of roll-to-roll and cut sheet label making, and Creatabull which has carved a niche in the flexible packaging market. Attendees at PrintEx were able to view the latest that Kirwan Print Group has to offer including labels, flexible packaging options, pallet wrap, etc. But in addition to the usual range was a host of new products that Kirwan Print Group managing director Roger Kirwan developed. This includes a new range of

Miro Williams and Roger Kirwan on the Foxcil stand plastic bunting, belly bands which come with a selfadhesive strip on each end so products can be wrapped together, and ‘digiscratch’, a top-secret formulation that replaces the latex

coating normally found on scratch and win cards. “It’s so new to market that not many people have seen it. We’ve done a trial and we’ve done a few jobs,” Kirwan said.

Ricoh Australia makes Kuhn Corp deal Kuhn Corp has signed the deal for a Ricoh C7200 at PrintEx, with the packaging specialist picking the digital cut-sheet device for its flexibility, and ability to work in combination with its current offset presses. The C7200 set to be installed at Kuhn Corp also includes a Ricoh inline booklet maker. 38

As Walter Kuhn, founder, Kuhn Corp, explained, “It is compatible with our offset equipment, we can swap between them without customers being able to tell the difference. That suited our needs, while the service and quality won us over.” Simon Lane, country manager, Commercial and Industrial, Ricoh Australia,

September 2019 - Australian Printer

noted, “We are delighted that Walter has chosen to partner with us. He has had a long partnership with another vendor for many years, and saw the benefits of working with Ricoh. It is an important step for us in continuing to grow as a key vendor in the industry.” The four-colour Ricoh C7200 replaces a five-year

old Fuji Xerox J75 at Kuhn Corp. There were also a number of new products on Ricoh’s stand at PrintEx this year, headlining with the first public reveal of two of its freshly released digital cut sheet production presses, a new wide format roll-toroll printer and a flatbed inkjet printer. australianprinter.com.au


PRINTEX 19 REVIEW XXX

James and Kirsten Taylor - Taylor’d Press

Scott Thompson - Esko

JT: PrintEx 19 was a good way to talk to people in the industry and get information about other industries that I can get involved in, apart from printing. It was a great way to experience what to buy. Having it on the weekend would be good in the future, as people from interstate can spend more time at the show. KT: The exhibitors were helpful in educating the attendees even if they didn’t sell them anything. The more we can learn about machines and processes, the better an industry we can be.

There was probably not as much attendance this year as I’ve seen at previous trade shows, but the quality of the people that came in was very good. We spoke to a lot of new and exisiting customers, filling our pipeline with potentials. Shows are not dead. A lot of things impact shows themselves and I think this year, since we’re really close to drupa, the numbers at PrintEx may be lower. Perhaps, shortening the number of days but extending the hours would be a better option too, because a lot of networking happens after hours.

Paul Carthew - Printmac Corporation

Andreas Johansson - Kayell Australia

It’s a changing industry and people that don’t adopt change will be left behind. PrintEx is a great example of what’s available to the public and the industry in general. Having it on weekdays are for staff, more than anyone else. Having it on a weekend will bring in more business leaders and decision makers. But in saying that, I don’t think everyone here would have invested the money that they have if they didn’t think that the show was dead. Every industry is changing but if you don’t keep up with it and see what’s available, you’re going to be left behind.

It was a fantastic show. Obviously, there has been consolidation, so we’ve got a smaller stand this year. We found that the best product for us was the new Workforce printer from Epson being that it’s a product that is environmentally-friendly and the technology is only three years old. We came across both new and existing customers who were coming to our stand looking for what’s new in the industry. We educated them and because this product is a business printer that fits anybody, there were many people buying it for themselves to use.

John Wall - Roland DG Australia

Ben Eaton - Starleaton

The quality of the show this year was good, probably would have liked to see more people attending but interest was strong on the machines, especially the VG2. For us, sales at the show is difficult to substantiate as it all goes through our dealer channel. As for having the show on a weekend, it has always been a point of conjecture as when you do the post-PrintEx surveys, people say they don’t want it but when the days of the show come, they say that would have helped, or having it on a late night/evening would have helped. But then no one shows up.

This is one place where you can see all the products that are in the marketplace right now. PrintEx is an opportunity that brings everyone together. The only challenge is that it’s hard for people to get out of their businesses. My only message to them is that if you’re serious about investing in your business, get out of the business and work on the business. This year’s attendees were all buyers – it’s quality over quantity. It gave us better opportunity to actually spend time with the buyer rather than having to juggle between customers.

Simon Lane - Ricoh Australia

Raj Dang - NeoPost

It was very well organised. We’ve had tons of customers come through, serious buyers that were genuinely interested in our new technology and looking forward to the next few months. We had a target to fill pipeline to a certain level; we got that and we’re expecting to get a lot more demand, particularly for our inkjet solutions. People came to see us because they expected our cutsheet products and got a surprise and delight when they saw the expanded range of solutions. Trade shows are core to our success. australianprinter.com.au

It was a good show for us this year. Foot traffic was a bit lower but those that came to our stand were serious buyers – people that were seriously looking for solutions. Our conversations with them were of quality and we had good success with them. Mostly everything that’s on our stand got sold during the show. Of course, some customers had seen some products beforehand and were thinking of it, but when they came to the show made the decision to purchase it. It has met and superseded our expectations, with sales bringing in upward of $1 million.

Australian Printer - September 2019

39


PRINTEX 19 REVIEW

Industry figures shine at 36

stralia) d (Kwik Kopy Au Stephen Penfol

All the gold winners from the evening

Christina Condos (Label house

VIC)

Theo Deborah Corn (Print Media Centr), Pettaras (Digitalpress), Pat McGrew (InfoTrends)

Emmanuel (Imaginatio and Colleen Buhagia n Graphics) r

Walter and Sharon Kuhn (Kuhn Corp) 40

September 2019 - Australian Printer

A night full of networking, smiles and winners, the 36th National Print Awards awarded the best of breed within the printing industry and celebrated the exceptional standard and creativity seen within Australian print

T

he 36th National Print Awards have taken place in Sydney with printers, visual communications artists and technicians, suppliers and exhibitors from PrintEx banding together to celebrate the successes of the Australian industry. The event was hosted by the Print & Visual Communication Association in partnership with Media Super. Print & Visual Communication Association CEO Andrew Macaulay welcomed the attendees, addressing the innovation and creative work that they have brought to the market. “We’re all here to celebrate the wonderful people in the industry and the work that they do,” he said. Media Super presented two awards on the evening, with Christina Condos Winning the Media Super Young Executive of the Year award and Stephen Penfold winning the Media Super Legends Award. Penfold, who has been the executive chairman of Kwik Kopy Australia, has been in the industry for 54 years. Receiving the award, he spoke about the changing printing landscape. “Today’s customer demands and its corresponding tech has changed. I have never thought that we would

be disrupted; I still don’t think the industry is disrupted. But we ourselves have disrupted the industry. We have brought in the technologies to keep up with customer demands,” he said. He also spoke about his passion and love for printing. “It’s an honour to be recognised for my life’s work in the industry that I absolutely love. This industry is one of the biggest employers in Australia in the secondary industries and it’s great because we all work like crazy to make it great.” Satellite Digital won gold in the Epson Australia Leaflets Flyers and Brochures Award with their entry titled Martine. Notable wins include Press Print, which took home the inaugural International Judges Book Prize. In addition, the Lithographic Institute of Australia handed out the Visual Connections LIA Graduate scholarship prize to Jonathan Pitt from Multi-Color Corporation. Pitt took home the $10,000 scholarship prize for the win. In total, 74 medals were awarded, with the Gold medal winning companies moving on to be displayed at the Parliament House in October at the second Print2Parliament! event. Chapel Press took home four of the gold medals, for the One, Two or Three Colour Printing including Duotone category, Annual Report/Prospectus and Yearbooks (Any Format) category, Regional/Small Business Printing Awards – Print Business up to 12 Employees category, and Books, Brochures and Annual Reports (Design) category. Rawson Print Co was awarded three medals for the Booklets/ Catalogues/Magazines (Offset), Branding & Identity (Design), and Multi Piece Promotions and Campaigns (Design) categories. australianprinter.com.au


PRINTEX 19 REVIEW

6th National Print Awards Here’s the full list of gold medal winners: Category

Winner/Company

Entry Title

6: Creative Sustainability Award

Impact International Pty Ltd

Margorie, Craig and Sarah Tubes

8: One, Two or Three Colour Printing including Duotone

Chapel Press

Grad X Invitation

9: Leaflets/ Folded Leaflets/ Flyers or Brochures

Adams Print

Monash University - Global Executive MBA Brochure

10: Epson Australia Leaflets, Flyers or Brochures Award

Satellite Digital Pty Ltd

Martine Emdur Brochures

11: Presentation Folder

AAB Holdings

Continental Multi Piece - Trade Activation Kit

12: Booklets/ Catalogues/ Magazines (Offset)

Rawson Print Co

Platinum on Peach Tree Book

13: Booklets/ Catalogues/ Magazines (Digital)

Digitalpress Pty Ltd

21st Biennale of Sydney Book

14: Annual Report/ Prospectus and Yearbooks (Any Format)

Chapel Press

Procurement Australasia Annual Report 2018

15: Calendars

Fast Proof Press

2019 - Over the Hill & Picking Up Speed / Celebrating 40 Years of Fast Proof Press

16: Book Printing - Offset Case Bound

AAB Holdings

Stallions 2018

17: Book Printing - Digital Case Bound

TK Print

Wool Cool Profile Book

18: Book Printing - Offset

Ellikon Fine Printers

LOVE: Art of Emotion 1400-1800

19: Book Printing - Digital

Digitalpress Pty Ltd

21st Biennale of Sydney Book

20: Book Printing - Digital or Offset

Press Print

Tram Windows Book

21: Stationery Suite

Taylor'd Press

DVP

22: Point of Sale

Colorcorp Pty Ltd

Coca Cola Monster Mango Loco Fridge Kit - Backlit and SAV

23: Direct Mail

Blue Star Print

New Car Smell

24: Packaging

Labelhouse

Jim Beam White Label 3D 700ml

25: Specialty Printing

Labelhouse

Jim Beam White Label 3D 700ml

26: Embellishment

MCC Australia

The Bond

27: Labels - Sheet Fed

Advance Press

Petition Bar Label

28: Labels - Roll Fed

CCL Label, Melbourne

Helen & Joey Cab Merlot

30: Self Promotion

Hunter Bros. Printers

Direct Marketing Piece

31: Large Format

Visualcom Pty Ltd

Adelaide Finge City Banner

33: Regional/ Small Business Printing Awards - Print Business up to 12 Employees

Chapel Press

Handwerkskunst - Chapel Press Self Promotion

34: Limited Edition

Openbook Howden Print & Design

The Voyage of the Air Warfare Destroyer Program

36: Branding & Identity (Design)

Rawson Print Co

QT Perth Suite

37: Books, Brochures and Annual Reports (Design)

Chapel Press

Procurement Australasia Annual Report 2018

38: Multi Piece Promotions and Campaigns (Design)

Rawson Print Co

QT Perth Suite

39: Packaging & Labelling (Design)

By Ninja

The LUXE Unboxing Experience

40: Promotion (Design)

Spicers

Digitac - An Evolution in Grip

For the full list of silver and bronze winners, visit Sprinter.com.au. australianprinter.com.au

Andrew Macaula (Japan Federatio y (PVCA), Kazuteru Arai n of Printing Indu stries)

Minolta), Colleen Sue Threlfo (Konica n Graphics) tio ina ag (Im r Buhagia

Shane and Brooke Sout

ar (Adams Print)

ics), Robyn ah y (MM Plast Jessica Tailbisual Connections), Sar (V n to p s) am n Fr al Connectio Moore (Visu

Wayne Eastau Hast (Press Pr gh (Marvel Bookbinding), Sp int) encer Australian Printer - September 2019

41


GRADUATE OF THE YEAR

Pitt named LIA–Heidelberg Graduates were put in the spotlight at the 36th National Print Awards for their budding achievements

M

ulti-Color Corporation’s Jonathan Pitt recently took home the national LIA– Heidelberg Graduate of the Year Award for 2019, beating eight other state winners to the punch. Representing South Australia, Pitt was awarded the title at the 36th National Print Awards held in Sydney, taking home a $10,000 scholarship prize. Australian supplier association, Visual Connections, provided the scholarship, consisting of travel and/ or study up to a maximum of $10,000. Each year, each state announces a winner from nominations made by training providers. The scholarship is a biennial event, held in conjunction with the LIA Graduate Gala Event and eligibility is confined to the state winners of the LIA Graduate of the Year Awards. According to the Lithographic Institute of Australia (LIA), the objective of the scholarship is to provide incentives to graduates of printing, graphic arts and related studies throughout Australia and to promote aspirations to further the technical and business administration skills necessary to maintain the high level of the graphic arts industry. The scholarship usage must be pertinent to the graphic arts industry and be directed towards further technical and business management study, either in Australia or overseas. “I work on a water-based flexo machine primarily, and I am getting trained in UV at the moment,” Pitt said previously. “I was pretty shocked, I did not expect to win, it was quite flukey. I just did not think I was that great, but it was all a bit of fun.” Along with Pitt, this year’s graduates consisted of Print SA’s Rebecca Wright (also representing South Australia); Ovato’s Andrew Flett and QLM Label Makers’ Ryan Robinson (representing Queensland); Vanguard Press’ Bradley Fenner (representing Western Australia); Visy Industries Smithfield’s Frankie Abraham and Ovato’s Philippe Phuoc Vu (representing NSW); and Label Makers’ Guillaume Hintzy and Chapel Press’ Nicole Danger (representing Victoria). Phuoc Vu and Abraham were not in attendance, while 42

September 2019 - Australian Printer

Jonathan Pitt (centre) beats eight other state winners for the award

LIA explains why the state graduates won... New South Wales

South Australia

SA 2018 state winner, Rebecca Wright

NSW 2019 state winner, Philippe Phuoc Vu

SA 2019 state winner, Jonathan Pitt

Frankie Abraham (not pictured) and Phuoc Vu garnered the most points in the interview process, after being put forward by their respective training organisations. Both graduates want to further their positions within their organisations, with a view to reach and lead in management positions. They both also expressed an interest in furthering their education and enjoying a long career within the industry.

Wright was chosen for her bright and bubbly personality, along with the positive ideas she had about where she wanted to take her career in the future. As for Pitt, he was chosen because even though he came into the meeting ‘hunched’ and quiet, once he started talking about his job and portfolio, all the judges agreed that he ‘blossomed’ and showed his obvious love for the printing industry.

australianprinter.com.au


GRADUATE OF THE YEAR

Graduate of the Year Hintzy joined in via a Skype call. The LIA said that it was a difficult task to select winner as each and every one of the graduates would have made a more than worthy winner, adding that the judges commended the state LIA branches on the high quality of such outstanding graduates. The graduates had to answer a series of questions and present a business plan as to what they would do if selected for the award and mentioned that Pitt covered all areas with aptitude and attitude that impressed the judges. “Jonathan initially came across slightly shy but seemed to grow into the task of answering each question and showed an enthusiasm towards the industry and his future,” the LIA said. “Jonathan’s business plan was also very good and showed initiative considering he is from a labels background and would not have been exposed to this style of presentation previously. Jonathan also made thoughtful comments as to the industry in general and to its future.”

State graduates go on Blue Star facilities tour The Visual Connections Suppliers Association and the LIA took the state winners of the LIA– Heidelberg Graduate of the Year Award on a Blue Star facilities tour. Six of the nine state winners that were in attendance took the trip to Blue Star’s Print and Web facilities in Silverwater, Sydney, where they learnt about its various business divisions, state-of-the-art printing technology, as well as the operations and production of print materials for its clients. Blue Star Print NSW general manager Simon Bailey said the tour was a good opportunity to show the site off to young talent in the industry. “It is nice to provide exposure to young energetic people joining our industry, outside of their own four walls,” he said. Robinson said there were plenty of takeaways from the visit. “We had a site tour of the company’s magazine production plants, how the

Queensland

Victoria

QLD 2018 state winner, Andrew Flett

VIC 2018 state winner, Guillaume Hintzy

QLD 2019 state winner, Ryan Robinson

VIC 2019 state winner, Nicole Danger

The Queensland state winners were judged on several criteria, such as their ability to understand their training, along with knowledge of the business that they partook their training with. Both Flett and Robinson were outstanding graduates in this regard. Flett explained his intentions to enlist into the New Leaders Program at AMI and support apprentices in the industry. Robinson said he aims to simplify and find best practices for training. australianprinter.com.au

The state graduates visit Blue Star magazines are made, the applications, the way they’re stored, run and processed, and all the different kinds of workflow that goes into it,” he said. “From a flexo perspective, the equipment that Blue Star has is a whole new world for me. It was exciting for me to be able to see all of it, considering my background.”

Western Australia

Hintzy and Danger stood out for their extraordinary commitment to the industry and their communities. They both highlighted their achievements, sacrifices and ongoing commitment to their goals, especially in telling the story of how they fit in with print being a positive medium. They also explained how print is an important and effective communication channel in a world of increased digital messaging.

WA 2019 state winner, Bradley Fenner Fenner was picked as he explained how it was difficult to get younger people into the printing industry, especially in a smaller business market like Western Australia and supported his claim into how he intends to help build that out with his industry experience.

Australian Printer - September 2019

43


OP-ED

Reflecting the pace and nature of change Remembering what PrintEx was shows its evolution in supporting industry change

T

rade shows have become like Hollywood sequels – you are only as good as your last iteration. Every show is unique, even if it bears the same name as the one before it which, in the case of PrintEx, was four years ago. The concept of PrintEx began with its first staging in 1999. Its purpose was to provide Sydney with an event, without competing with Melbourne’s PacPrint and thus, stands were limited to a maximum of 90 sq/m and all shell-scheme, i.e. no custom Taj Mahal structures. Its foundations actually went back to the Insoprint ‘small offset’ trade shows, that badly needed a revamp after the arrival of digital in the A3 colour market. PrintEx ‘99 was a huge success and popular with exhibitors due to the capped stand-build costs and Sydney Convention & Exhibition Centre venue, Darling Harbour, which attracted more visitors from New Zealand as well. The following 2003 show was even more popular, so much so that PrintEx 2007 allowed larger stands up to 180 sq/m and by 2011, custom build stands were allowed. PrintEx 2011 was the last one to be held at Darling Harbour due to redevelopment, so PrintEx 2015 moved to Sydney Olympic Park, Homebush, where it remained for the 2019 event.

Keeping up with changes Along the way, Darling Harbour re-opened but the new exhibition centre was deemed unsuitable for industrial shows such as PrintEx and GAMAA (the Graphic Arts Merchants’ Association) merged with VISA – a sign industry body – to create Visual Connections. The newly merged owners of the show, along with its partner the PIAA (now known as the Print and Visual Communications Association), found that the pace of digital change took its toll on traditional offset and flexo suppliers and these exhibitors gradually dropped off the floorplans. PrintEx 2015 and 2019 were also held in tandem with the Visual Impact/ Image Expo trade show, with 2019 adding Labels & Packaging in for good measure. What we are left with was on vibrant display at Homebush between August 13th and 16th. No offset apart from pre-press, CtP and workflow software 44

September 2019 - Australian Printer

Living up to expectations requires the adoption of change plus postpress and finishing that has cross-over into digital anyway. PrintEx is not alone in experiencing this decline in traditional technology participants – other shows have shrunk or even ceased completely, such as the UK’s Ipex. In reality, the original concern over PrintEx competing with PacPrint has come into fruition – there is little to discern between the two shows apart from location. When the Melbourne Exhibition Centre (”Jeff’s Shed”) opened in 1996, PakPrint (it had a ‘k’ then for packaging and the Packaging Council of Australia was a one-third partner); it occupied the entire 30,000 sq/m of available space. PacPrint 2017 was less than half of that.

Digital unifies Digital is a unifying factor and brings together processes that were formerly disparate. At PrintEx you could see digital solutions for cut-sheet up to B2, continuous feed both narrow web (labels) and wider web (DM, commercial and transactional) plus a huge array of wide format devices in roll and flatbed formats that included textile decoration, ‘Printwear’ and promotional products. Workflows and business systems enabled easy pathways to web-to-print and e-commerce and automation offered more efficient use of labour and capital. This is the brave new world we live in, and trade events need to reflect the latest trends.

PrintEx succeeded in this regard – the measure of successful trade shows today is not in how many attended or how big the floorspace occupied was – it is in what value did the event deliver to industry participants, both endusers and suppliers. The educational aspect should not be overlooked and PrintEx’s forums had something for everyone with some top-notch speakers. Perhaps the Labels & Packaging sector could have been bigger but it should be borne in mind that AusPack has gleaned a large slice of this market, alternates between Sydney and Melbourne and is a growing event. That the show has become largely digital and wide-format is unsurprising given the shifts in the industry over recent years and the fortunes of major press manufacturers such as Heidelberg, manroland, Komori, KBA, Shinohara, Goss and so forth. Australia and New Zealand are highly developed markets for print technology and digital tends to favour a higher slice of our print requirements than some of the other more densely populated countries. Like the movies, trade shows reflect community and cultural expectations. PrintEx was a dynamic, visually appealing show that demonstrated that Australia and New Zealand are creative and digitally-advanced markets experiencing a quickening rate of change. PacPrint 2021 and PrintEx 2023 will need to keep up with those changes. Andy McCourt has been in the Graphic Arts industry for more than 35 years, here in Australia and in Europe. He has introduced new technologies, analysed markets, helped run trade events, edited trade media and has papers published all over the world. australianprinter.com.au


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PRINTEX 19 REVIEW

Currie Group cruises in Sydney

O

n the final night of PrintEx 19, Currie Group took its staff, partners and customers aboard the Starship Sydney to celebrate 70 years in operation. The night out on the harbour saw all attendees celebrate the company's successes in style.

t 1949 Ford Prefec David Currie in a

Aiden Lyons (Labelmaker (Labelhouse), Ben Testa s Group), Christina Condos (Labelhouse), Ian Dixon (Labelmakers Group)

r Print & Signs), De Stefani (Allclean (Currie Group) lly Ho d an y on th An d Bernie Robinso John Richmond an

John Wanless (Bambra Gage (The Real Media Press), Kellie Northwood and Kelvin Collective) 46

September 2019 - Australian Printer

Brian Moore an d Carmen Ciap para (PMG)

his David Currie makes Guests cheer on as

entrance

David Curr ie (Currie G roup), Alon Bar-

Shany (HP )

Phillip ), Josh Symington (HP), Enda Kavanagh (XMPie Collective) Mariette (The Real Media australianprinter.com.au


PRINTEX 19 REVIEW

as it celebrates 70 years

y McD Michael and Wend

ess) iarmid (Emerald Pr

Long stan ding

relationsh ips - Horizo n, HP and C

urrie Grou p

Mark McInnes, Andy Fryer and Adam Parnell (Easy Signs) with (second from left) Tottie Goldsmith (The Chantoozies)

ber t (Adams Print) Russell and Nadine Hib

The Chantooz ie from Michael Boyle and Alon Bar- Shany Chantoozies

HP on stage with The

Phillip Rennell (Currie Gro up) australianprinter.com.au

s

rrie (Currie Will and David Cu

Group)

Australian Printer - September 2019

47


PRINTEX 19 REVIEW

Currie Group features automation at PrintEx 19 Automation enables fewer touch points for high quality and increased production

C

urrie Group turns 70 this year. The company has built its solid reputation in the market on understanding the needs of businesses, and it knows the financial pressures that many printers in Australia face. With that in mind, Currie Group themed its considerable PrintEx stand around automation to demonstrate how using the printing and finishing equipment it supplies can help Australian printers reduce costs while also producing quality work in less time. PrintEx 19 gave Currie Group an opportunity to debut the latest HP Indigo flagship digital press. The HP Indigo 12000 HD Digital Press has expanded the possibilities of what print shops can achieve. Phillip Rennell, sales and marketing director at Currie Group, said, “We’ve shown the 12000 before but we haven’t shown the high definition imaging before. It is the latest culmination of technological advantages in the way we can write the image at high speed, so that gives us the ability to do it in a finer definition. That lends itself to a number of different things in the commercial market, security applications and in the photographic market for that really fine definition of tones. “We are effectively doubling our resolution which means we can split our dots further down which means that we are putting ink more precisely on the page. HP Indigo has a very fine ink particle anyway. It’s a sub onemicron ink so it is actually very small. “It works hand in hand with the expanding range of inks and we are creating more opportunities on all those fronts. We see more opportunities for photographic with light cyan, light magenta and light black. We also see more opportunities in security with the high definition like microtext and very fine Guilloché patterns.” Enabled by HP Indigo’s Liquid ElectroInk technology and digital offset process, it offers a broader colour 48

September 2019 - Australian Printer

Currie Group showcased a range of solutions at PrintEx 19 gamut including light cyan, light magenta and light black with a fifth ink station that can be used for special inks and spot colours. It can also print on a wide range of substrates including canvas, synthetics, metallised media to produce canvas wall art, posters and folders. For PrintEx 19, Currie Group focused more on automation and removing touch points from standard processes in printing. Connecting the Horizon SmartStacker inline to the HP Indigo 12000 HD Digital Press enabled visitors to see the process from a blank sheet to a finished piece. They saw the Horizon SmartStacker take a B2-sized sheet, cut it four times in one direction and seven cuts in the other direction, remove blank sheets, and stack everything into a book block ready to go straight onto the perfect binder. From the SmartStacker, a robot carried the book blocks to a Horizon BQ-480 full-clamp perfect binder, which allows you to use either EVA or PUR glue. It is fully automatic and touchscreen controlled, with built-in spine scoring and hinge scoring. PrintEx 19 also gave Currie Group a chance to showcase the new Horizon StitchLiner Mark III, which allows finishing on digital and offset work. It features all direction jogging, a new three knife trimmer, and a longer plough fold. The Horizon StitchLiner Mark III, running with a Horizon HOF-400 feeder unit with a CF-400 cover feeder,

enables you to do an A4 landscape booklet, stitched, folded, and threeway trimmed, all in one pass. For labels, the HP Indigo 6900 Digital Press ran with an ABG Digicon finishing line, which takes the rolls and coats and die cuts them before rewinding them back on the roll ready for labelling on bottles. A number of commercial printers have made a successful entry into labels and Currie Group sees the HP Indigo 6900 Digital Press as an ideal way for businesses to enhance their offering. The HP Indigo 6900 allows you to produce any narrow format label, flexible packaging, sleeve, IML, wraparound label or folding cartons job, with easy and quick changeovers. It supports the widest range of media in digital production including synthetic and paper substrates from 0.5 to 18 pt. Print on either preoptimised substrates or standard off the shelf materials using inline or offline priming solutions. It also supports many eco-certified substrates as well as environmentally friendly primers, varnishes, and adhesives. An extended colour gamut includes the HP Indigo ElectroInk Silver, Fluorescent Pink, and invisible inks. Visitors also saw a range of brand security authentication and verification technologies, developed by HP to help brand owners protect the authenticity of their products, along with a showcase of applications that place a greater value into printed material. australianprinter.com.au


HD


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Australian Printer - September 2019

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September 2019 - Australian Printer

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THERM-O-TYPE is proud to announce the introduction of the Glue -Tech model SA -1420 sheet-to-sheet gluer. Glue -Tech is a unique sheet-to-sheet gluing machine which provides customers with an efficient and cost effective method of producing thick printed products. Glue -Tech eliminates the need to use expensive cohesive papers or slow and labor intensive manual gluing when producing thick products. Glue -Tech features include: a touch screen computer control, 14” x 20” maximum sheet size, 13.5” capacity offset press style air feeder and full length registration table for the bottom sheets, top sheets are handfed into a loading tray, precise glue application, accurate registration between the top and bottom sheets, top and bottom sheet position sensors, glue level sensor and pump, vacuum clean up system and a throughput speed of up to 1,500 glued sets per hour.

NSF Excel F O IL S TAM P ING P R E SS video

Waste Stripping

32 pt. Cards

The NSF Excel can be used to flat foil stamp, blind and foil emboss, die cut and HSFF (high speed foil fusing). The Excel is one of three press models produced by THERM-O-TYPE. •Up to 5,500 impressions per hour •Windows 10 computer control with touch screen interface •Store and recall set up information for up to 500 programs •Step and repeat up to eight positions per sheet •Dual programmable foil draw •High capacity feeder with pre-load feature •Impression pressure adjustment •Optional: inline waste stripping attachment

THERM- O -TYPE

Embossing

The Zip -TS2L is the most advanced and capable cutter/ slitter/creaser available, providing a wide range of features and capabilities unavailable on any competitive model. • Hole punching and bindery punching • Die cutting (including round corner, door hangers, etc.) • Blind embossing • Cross cut, perf and score (including up and/or down) • Windows 10 computer with full color touch screen. • Inline slitting, scoring, perforating and semi-slitting

video

Zip-TS2L DIGI TAL FINIS H E R

Quality, Service and Innovation Since 1977

w ww.thermotype.com


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Australian Printer - September 2019

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September 2019 - Australian Printer

EH Manufacturing and Alltab pick-ups and deliveries from 3 McDonald Street, Coburg

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Amba

UV curing lamps

Australia’s leading supplier of High Performance replacement lamps for all types of UV curing systems Experience Amba Lamps Plus – Performance Quality + Service UV Consulting Pty Ltd Unit 3 41-49 Norcal Road Nunawading Victoria 3131 Ph: 03 9874 7455 Web: www.uvconsulting.com.au

To advertise in the classifieds please contact Carrie Tong Ph: 02 8586 6195 Email: carrie@i-grafix.com

We are the specialist in carbonless paper printing Delivery AU Wide MAX $20

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A4

QTY

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Job Name

Single

FIRST COPY

10

20

30

40

50

40

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Other

THIRD COPY

FOURTH COPY

Paper Type

Paper Colour

Paper Type

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/ 20

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Quadruplicate

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Front Print Colour

Back Print Colour

LHS

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Perforation

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Back Cover

NOTE

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Perforation

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Inserter Card

5

Triplicate

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Backing Board

$11.38

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Paper Type

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Notepads

Quadruplicate 50 sets

/

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Copy / Set

Binding Side

Triplicate 50 sets

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Tickets

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Red

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Glue

Loose

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box board

300gsm white board 500gsm box board

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300gsm Soft Cover Crocodile Board

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Green

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PRICE INC. GST. DELIVERY INC. GST.

Mono, PMS, CMYK

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Printing in 1 colour, Reflex Blue or Black

Triplicate 50 sets Quadruplicate 50 sets

A6/DL QTY

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30

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September 2019 - Australian Printer

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VALUATIONS: PRINTING VALUATIONS FOR INSURANCE & SALE OF BUSINESS CONDUCTED AUSTRALIA WIDE HEIDELBERG B2 & B3 CYLINDERS

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High capacity crease fold system for the digital market DUMOR 8336 Crease Fold      

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