epay SPRING 2015

SPRING 2015

PLUS: Driving Range Drive sales with epay’s software range

The tills are ringing

Christmas is coming, get ready now

MEETING DEMAND

TELCOS FEED DATA HUNGRY SMARTPHONE USERS

STAND & DELIVER

Looking for a smart and innovative way to sell your Telco SIM cards? Look no further!

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repaid mobile SIM cards are so popular they deserve their very own bold display unit to capture the attention of consumers. epay consulted with Vodafone, Spark, 2Degrees and Skinny to create this dynamic product that holds SIM cards

from each of the Telcos. The unit allows consumers to view all the SIM cards in one handy location which retailers can place on their counter.

This innovative display unit has been specifically designed for epay convenience store customers.

It should sit high on the counter to allow for other produce to be stacked under it and so it’s easy for your customers to see the options.

This stand will lead to a boost in Telco sales in your store. And best of all, it's free!* n

Contact vivek@epaynz.co.nz to organise delivery of your new SIM display unit. *Subject to a minimum purchase of all four Telco’s SIMs from epay

SPRING 2015

www.epaynz.co.nz

HEAD OFFICE 7a Pacific Rise Sylvia Park Auckland 1644 POSTAL ADDRESS PO Box 132122 Sylvia Park Auckland 1644 CUSTOMER SERVICE If your customer number (RID) starts with a 9 P. 0800 110 002 If your customer number (RID) starts with a 1 P. 0800 64 99 99 TO ADVERTISE P. 09 573 8350 Written and Produced by The Intermedia Group MANAGING DIRECTOR Simon Grover PUBLISHER James Wells EDITOR Gifford Lee ART DIRECTOR Ryan Vizcarra PRODUCTION MANAGER Jacqui Cooper

Printed by Westprint

Welcome W

ell, another year is already the best part of nine months over as I write this and, as per advice from my mother, the years do seem to pass faster the more experienced you become!

2015 has been a year of continual change, improvement and innovation for the New Zealand retail market, as well as the country in general. Offshore influences have made a large impact on foreign currency rates and immigration policies as well as global financial markets.

We see television coverage of certain international events and realise how privileged we are to call Aotearoa New Zealand home. Knowing that, we must embrace our country’s changing market place. With increased tourism and new immigrants we need to keep business relevant and profitable, now and in the years ahead.

At epay, we have welcomed these opportunities with open arms, whilst still appreciating current business partners and the work we do with them. epay has formed a partnership with the NZ Transport Agency to develop integration to collect payment for the three current toll roads open in New Zealand. Without having to stop at toll booths or coin kiosks, motorists can now make toll payments at selected BP and Caltex service stations across the upper North Island. With more toll roads planned in the future and increasing passenger trips per year, this is an exciting partnership for our group. And hopefully it will lead to other Transport Agency products being offered in the near future via a wider group of epay retailers.

“epay has formed a partnership with the NZ Transport Agency to develop integration to collect payment for the three current toll roads open in New Zealand.”

We have also welcomed a much larger and diverse range of customers this year into our Currency Select dynamic currency conversion programme, managed by our sister company Pure Commerce and the BNZ. We are delighted to have Julie and the team from Cardrona Ski Field on board, as well as their parent company Real Journeys, plus the Ngai Tahu Group, duty free stores across all of New Zealand’s international airports and more than 750 other Kiwi businesses.

Innovation changes in relation to payWave terminals and mobile device payment gateways means we all have to change or be left behind. Please reach out to your local epay representative or account manager and talk to them today about our new products that include gift cards, loyalty programs, incentive rewards, currency conversion and also off-shore payments through our HIFX business.

Here’s to a fabulous New Zealand Spring and looking forward to another massive Christmas and summer period for our retailers.

Best regards.

Roger Smith Managing Director epay New Zealand ep ay SPRIN G 2015

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CONTENTS

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FEATURES 5

NEW TAXI GIFT CARD The Blue Bubble Taxis gift card can be used nationwide

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DRIVING RANGE Drive sales with epay’s software range of products

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MEETING DEMAND The Telco companies are fulfilling the insatiable hunger for mobile data

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TILLS ARE RINGING Christmas is coming on fast so prepare for it now

REGULARS

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THE TECH SPACE The latest gadgets and devices on the market

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SUPPLIER PROFILE Scott Taylor, 2 Degrees

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PRODUCT SPOTLIGHT epay is making toll payments simpler

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WHAT’S HOT The big ticket items right now with consumers

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RETAILER PROFILE Nickie Kim, Smokos Sylvia Park

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GAME REVIEWS The new Xbox and PlayStation titles on the market

PRODUCT SPOTLIGHT

NEED A TAXI? New to epay Gift Station is the Blue Bubble Taxis gift card, which can be used with Blue Bubble Taxis in 15 cities and towns – from Whangarei to Invercargill.

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owered by TaxiCharge and activated by epay, the new Blue Bubble Taxis gift card is the perfect solution to ensure people can get themselves home at any time of the day or night, even when they don’t have cash on hand.

Consumers can purchase the gift cards from service stations, Countdown, Paper Plus and other leading independents. epay NZ Managing Director Roger Smith said he was very enthusiastic about the product.

“We see it as a really easy way for parents to ensure their children have funds in their pocket to safely get a cab home, anytime of the day or night.

That is peace of mind for me.”

TaxiCharge NZ Ltd is New Zealand’s only specialist, nationwide taxi billing solution for taxi travel.

They provide taxi billing solutions to business and individuals who use TaxiCharge to manage their taxi spend via a dedicated taxi card, voucher card or voucher based system.

Blue Bubble, New Zealand’s largest taxi group, provides nationwide quality assurance and has a strong local feel in each city they operate in. The distinctive blue toplights and signage ensure customers can spot a ‘Blue Bubble’ wherever they may be. All of the Blue Bubble Taxi companies are members of the New Zealand Taxi Federation and abide by strict driver and vehicle standards.

This gift card will also be available online at www.giftstation.co.nz for delivery to any New Zealand address, and also for companies with an epay Gift Station account to buy through epay.

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is getting bigger is expanding is changing to

Advise your customers to switch over to paysafecard now!

Tons of benefits for paysafecard customers: • • • •

Customers can pay online as easily as using cash.

Any remaining credit remains valid and can be used later.

Multiple PINs can be combined when paying.

Customers can pay at thousands of providers from the worlds of online games, music, film, entertainment and so much more.

www.paysafecard.com/ukash-switch-info | success@paysafecard.com Please remember: Ukash vouchers will only be available for purchase until 31.08.2015 and may only be used until 31.10.2015.

Don’t lose your Ukash customers As Ukash becomes paysafecard, switching couldn’t be easier More and more customers in New Zealand and across the world are turning to prepaid vouchers which can be used for purchases on the internet.

Paying for an online game or oth-er services and products, like music and films, couldn’t be easier and more secure. All that a customer needs to pay online, is the unique PIN that comes with each voucher.

One of the most popular products in this market, Ukash, will shortly be discontinued. What initially might look like bad news for shops and customers alike, is actually good news as they can benefit from an even better alternative with paysafecard. paysafecard vouchers can be generated quickly at all ePay terminals. Advising customers to switch over to paysafecard will not only help shop-owners to hold on to their existing cus-tomers, but will also increase the customer satisfaction - as well as revenues thanks to a higher demand.

The takeover of Ukash by Skrill Group, the company that owns paysafecard, means that for-mer Ukash customers will not only benefit from the global presence and acceptance of paysafecard, the market leader in Europe and beyond, but also from its continuing quest for new, innovative solutions, and the diversity of additional services. paysafecard vouchers are very similar to Ukash in terms of features and functionality, but the company paysafecard has more to offer, including a state-ofthe-art app, a 24/7 customer service in a wide range of languages, a unique online account called “my paysafecard” and much more. With paysafecard being fully customised for mobile devices, paysafecard is more popular than ever before.

Now that the takeover has been finalised, Ukash vouchers will soon be unavailable and only paysafecard will be offered. This is the case in all markets where paysafecard is already available - like New Zealand, were paysafecard was launched in April 2015 - and may also include some new markets that are currently under evaluation. New Zealand has one of the highest internet penetration rates in the world and paysafecard is a fast and safe online payment method which is ideally suited to such an environment. paysafecard allows customers to pay online quickly - and just as simply, safely and fast as if with cash.

The award-winning company behind the product, paysafecard.com Wertkarten GmbH, was the first issuer of a prepaid product for the internet in Europe when it introduced the voucher in Germany and Austria in 2000. Over the years, the product paysafecard has become a huge international success, with 40 countries in which consumers can now purchase digital goods online without needing a bank account or credit card. paysafecard works in a similar way to mobile prepaid cards. Customers can purchase their paysafecard vouchers in denominations of 10, 20, 50, 100 and 200 NZD (or similar denomi-nations in other currencies) from one of 500,000 physical retail outlets worldwide. To make a payment, the user simply selects paysafecard as the payment option at one of paysafe-card´s official partner websites before entering the unique 16 digit PIN that comes with each paysafecard voucher. Any remaining credit remains valid and can be used later, and multiple PINs can be combined for a single payment.

TECHNOLOGY SPOTLIGHT

THE TECH SPACE Check out some of the exciting new items on the market consumers can use in conjunction with the epay products available in your store.

Plantronics BackBeat Fit Plantronics has released an updated 2015 version of its water resistant Bluetooth headset, the BackBeat Fit, which is now available in Red, also known as Lava. They’re flexible, sweatproof, glow-in-the-dark and wireless, making them the perfect workout partner for the fit conscious. plantronics.com

Beats By Dre Solo2 Wireless “We’re taking one of the most popular headphones in the world and adding wireless Bluetooth functionality to it,” said Beats President Luke Wood. “The Solo2 is already a world-class headphone much lauded for its acoustics, and now it joins our growing family of successful wireless products.” beatsbydre.com iTunes GIFT CARDS Purchase songs or movies with the iTunes range of gift cards to enjoy on these amazing audio products.

Available in amounts of: $20/$30/$50/$100

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Braven LUX The LUX connects with any Bluetooth device, can pair with another Braven 7-Series or LUX speaker for left and right audio and features a built-in noisecancelling speakerphone and mic to take calls. It’s precision engineered, with shock-absorbent housing and water resistant capabilities. braven.com

TECHNOLOGY SPOTLIGHT Acer Aspire R 14 Playbook Acer’s unique 360-degree, dual-torque hinge design enables for easy conversion between four different modes — notebook, display, tent and pad. The touch screen offers improved pinch to zoom, smoother scrolling and better screen navigation.

It also features gesture recognition technology that distinguishes between intentional finger gestures and accidental contact with your palm or hand. acer.com

LG G4 Available in a range of ‘ceramic’ and ‘genuine leather’ colours, LG’s new flagship smartphone, the G4, has a 5.5inch Quad HD display (2,560 x 1,440), 16MP and 8MP cameras, and 32GB of storage, expandable via microSD. lg.com

Available at JB Hif-Fi Get the TomTom Bandit Action Camera with the JB Hi-Fi Gift Card or thousands of other gifts in store or online.

Available in amounts of: $50/$100

Microsoft Office Users of the Acer Aspire R 14 Playbook will benefit greatly from a one year subscription to Microsoft Office 365 with all the latest applications, including Word, Excel and Outlook.

PREZZY CARD Load up a Prezzy Card and start purchasing apps or music to enjoy on the latest LG G4 smartphone.

Available in amounts of: $20-$1000 + $5.95 activation fee

TomTom Bandit Action Camera A built-in media server eliminates the need to download footage before being able to edit it. It works with a companion app, making it possible to create videos and overlaying them with favourite music and metrics, and share them in a matter of minutes, simply by shaking the smartphone.

TomTom.com

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SOFTWARE SPOTLIGHT

DRIVING RANGE epay’s range of software products can really drive sales for electronics retailers.

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ero inventory costs. Immediate benefits. Shelf-space minimisation.

Sound good? These are just some of the advantages epay’s range of software products can deliver your business. And with several of the world’s leading software brands all available with epay, you can deliver exactly what the consumer wants, when they want it.

One of our retailers Johnny Putrus from CISITECH COMPUTERS is glad he started

selling the epay software range over a year ago.

“It cost nothing to get started. There was no contract and epay provided a free merchandised stand. There is a good margin to be had on these products,” Putrus said.

“In the past, we would run out of the boxed software products. But with the epay range, we never run out. The sales returns are great, it’s good for our cash flow and we only pay for the product after we sell the item.”

Only pay for what you sell when you sell it TREND MICRO “Cash flow becomes positive as retailers only pay for the product once they sell it, and shrinkage becomes a thing of the past as the inactive cards have a zero dollar cost,” Trend Micro’s National Retail Manager David Sexton said. “The elimination of the installation disc means customers are instead directed to a download link that ensures they are always installing the most recent version. This is especially relevant with the launch of a new operating system, where the version on the disc may not be compatible with the new operating system.”

HOT PRODUCT – MAXIMUM SECURITY Trend Micro’s most comprehensive multi-device protection, it provides safety against viruses, cybercriminals, identity theft and other online threats.

With Maximum Security customers can shop, bank, browse and share safely online.

ALSO AVAILABLE WITH epay 10

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MICROSOFT OFFICE “With Microsoft Office available for purchase as a POSA card and as an Electronic Download, the customer can easily activate Office on any device, with the added benefit for the retailer to increase cash flow and save on the associated inventory costs,” Microsoft Office Category Manager Celeste McCormick. “POSA takes less shelf space, delivering a higher revenue return per square metre, and there is no shrinkage. Many software companies have made the move to POSA already for these clear benefits.”

HOT PRODUCT – OFFICE 365 HOME Office 365 Home comes with five licences and is fully installed with Office applications Word, Excel, PowerPoint, Outlook and OneNote. It also comes with 1TB of OneDrive storage, enabling customers to store, for example, over 130,000 songs.

SOFTWARE SPOTLIGHT

STAND OUT Improve branding and product presentation in your store with epay’s range of software merchandised POS equipment. The floor stand, for example, enables you to provide a broader selection of software products to your customers. It also allows you to sell more high value products and there is no need to purchase stock up front.

To find out more about our entire software range and how it can work for you, call our customer service team or email them at admin@epaynz.co.nz

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TELCO SPOTLIGHT

MEETING DEMAND We look at smartphone users’ insatiable thirst for data and how Telco’s are shaping their products to suit this trend.

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ll the ingredients are in place to see the rate of mobile data use in New Zealand continue to rise.

Smartphones are not only becoming smarter, but they are more widely available and cheaper as well, allowing more users to get on board. The sites that require lots of data – like streaming websites such as Spotify or You Tube – only seem to be getting more popular while the ever-improving 4G Network facilitates faster and faster access.

To deliver just what the consumer wants, the major Telcos – all available with epay – are shaping their products to suit these data-needy users. And epay doesn’t see that thirst being quenched in a hurry.

“With huge numbers of Kiwis now using smartphones, Telcos are seeing an explosion in data usage and there is no sign of it slowing down anytime soon,” epay New Zealand Managing Director Roger Smith said.

“The Telco’s are including lots of data in their packages and giving consumers access to apps to keep track of their usage, billing details and offers.”

Usage trends are changing and over time there has been constant growth in demand for content, in particular

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with streaming services. Watching video on your phone or iPad is now an everyday activity and all the networks have invested heavily in ensuring streaming, downloading and surfing is a pleasurable experience. Especially now handset manufacturers are releasing new ranges of phones with larger screens.

With virtually every corner of New Zealand covered with mobile access, people can use their phones for email, music, web surfing, texting and even talking! 3G and 4G networks are expanding all the time and so are the handset ranges available to consumers.

“All the Telco’s recognise the importance of data to consumers and have included generous data inclusions to their plans,” Smith said.

“Mobile network and data access on the go are becoming increasingly important to Kiwi consumers and our Telcos understand this.”

With generous voice and text inclusions now considered a given in any half-decent mobile plan, everyone can be streaming their favourite songs, watching videos and talking to their mates overseas via the net day and night.

TIPS FOR RETAILERS

It’s all about keeping it simple, so make sure the benefits to the consumer are clear. Most importantly explain to customers why a plan suits their needs. Placement of POS displays in high traffic areas – like at the front of your store – will generate awareness of the product and increase the likelihood of purchase.

It’s about getting the basics right. For example, knowing what all the Telco products are, so you can educate the consumer. And make sure you have an epay SIM display stand in your store to show consumers epay’s range of Telcos are always available at your store.

TELCO SPOTLIGHT

“With huge numbers of Kiwis now using smartphones, Telcos are seeing an explosion in data usage and there is no sign of it slowing down anytime soon,” epay New Zealand Managing Director Roger Smith

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SUPPLIER PROFILE

SPOT LIGHT...

Scott Taylor – 2degrees, Chief Sales Officer

What are the keys to being a successful Telco retailer for 2degrees?

We believe it’s focusing on the fundamentals. It’s got to be seen to be sold, so make sure you’ve got the SIMs in a prominent position. You also need to make sure you sell a top-up with every SIM card and ask every customer “how much they would like to top-up today?” It’s important to remember there are more mobile phones in New Zealand than there are people so everyone who walks into your store is a potential telco customer.

offering to our customers. We have also invested heavily in our mobile network over the past couple of years – we now cover 97% of the population and have also rolled out our 4G network to around 60% of the population. It’s an exciting time for 2degrees, with many more good things to come.

What changes do you see as important in the successful retailing of Telco products?

Kiwis lead very busy lives these days and technology is instrumental in helping run both their work and personal lives.

Unfortunately, time is something people do not have a lot of so from a retailing perspective, it’s all about providing simplicity and convenience. Our role is to ensure the offers are as simple and easy to understand as possible and always represent great value – which is something 2degrees is known for. The retailer’s role is to provide the choice and make the transaction as quick and painless as possible for the customer.

How would you describe 2degrees’ relationship with epay, and what is the key benefit for 2degrees having epay as a partner?

We have a great relationship with epay and admire how it has earnt a reputation as a leader in product and service innovation. epay plays an important role in our business through the distribution of our SIMs and top-ups, and we have a great future together.

What exciting 2degrees innovations do you think are important for our readers to know about?

Obviously our recent launch of 2degrees Broadband was a significant milestone. It allows us to now offer a full service 14

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How long have you been with 2degrees, and what do you love most about where you work?

I have been with 2degrees for two years and love the vibe of working for a challenger brand. 2degrees is all about doing things differently, disrupting the market and innovating to benefit our customers – which we have done very well. What’s even better is that we also have a lot of fun along the way!

Discover 2degrees.

With over one million people on our network it’s time for you to make the switch and enjoy all the benefits 2degrees has to offer.

2degrees Perks.

We’re saying a big thanks to our customers with 2degrees Perks. Get tickets to the hottest events, special experiences, competitions and offers.

Carryover Minutes and Carryover Data.

2degrees gives you Carryover Minutes and Carryover Data. Any unused minutes and data at the end of each month will carry over for up to a year.

Call and text Aussie at no extra cost.

With all of our 2degrees Plans and Carryover Packs you can call and text both NZ and Aussie mobiles and landlines at no extra cost.

NZ coverage.

We’ve got coverage in 97.5% of places where Kiwis live and work, plus 4G available in parts of New Zealand.

Bring your number.

Keep your number when you join 2degrees, even the 021 or 027 bit.

4G coverage required for 4G services. Please ask about the full 2degrees terms and conditions that apply to our plans and offers shown, or visit 2degreesmobile.co.nz for more information and Fair Use Policy.

PRODUCT SPOTLIGHT

DRIVING CHANGE Q&A WITH WAYNE CARROLL Senior Business Advisor for

Tolling NZ Transport Agency Why are epay and the Transport Agency working together?

The addition of two roads to the Transport Agency’s toll road network, as well as the possibility of future toll roads, provided an opportunity for us to look at a more convenient and customer friendly casual toll payment solution to replace our aging kiosks. epay’s extensive retail network and partnership with service stations ticked all the right boxes. Customers fill their cars up with fuel and pay for their tolls at the same time.

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he technology that drives epay’s gift and prepaid card range is now making toll payments simpler on three important North Island roads. The new cash payment system from epay and the NZ Transport Agency has replaced toll payment machine kiosks on the Northern Gateway (SH1) in Auckland, between Orewa and Puhoi, and manual booths on Tauranga’s Takitimu Road (SH29). It also provides a convenient payment option for drivers using the new Tauranga Eastern Link (SH2) that bypasses Te Puke. The new payment system is available through epay terminals at BP and Caltex service stations across the upper North Island.

“It makes things so easy for toll road

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users," Roger Smith, epay New Zealand's Managing Director, said "When you're at the service station filling up before heading away, you can prepay your tolls at the same time and not worry about stopping to pay while travelling.”

“It was a big change for the Transport Agency to bring on two new toll roads, an upgraded toll system, new tolling products, a new payment channel and a new website all at the same time,” Robyn Elston, the Transport Agency’s National Manager Delivery for Access & Use, said. “It was great to have epay as a partner throughout this, helping us to provide better products and services for our customers”.

How has the integration of the Transport Agency and epay worked?

The Transport Agency’s tolling system interacts with the tolling products epay has created on its system and are delivered through epay’s existing terminal network at selected retail outlets. Rather than having a few kiosks at fixed locations, the integration of our tolling system with the epay network allows customers more choice and convenience in where they can pay their tolls. It also means the Transport Agency can continue to offer a casual payment solution for customers who would prefer to pay for their tolls in person rather than online.

How has the working relationship with epay been on the Tolling project?

We’ve had a really positive experience collaborating with epay to achieve our common goal – a great experience for tolling customers and retailers.

Together we’ve taken key learnings from the initial rollout and continue to work hard to fine tune and improve our delivery.

CHRISTMAS PLANNING

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CHRISTMAS PLANNING

THE TILLS ARE RINGING Make sure you’re advertising loud and clear that you’re an epay retailer and capitalise on the Christmas gift buying season that’s just around the corner.

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pay products are the perfect gifts at Christmas, whether shoppers want to give a substantial present or a stocking filler. For example, make sure you are well stocked leading up to Christmas with the likes of iTunes and Gift Station cards as these are an ideal gift solution for just about everyone. They can even be sent in a hurry to beat the busy postal service at this time of year. Buyers can simply text the iTunes or Spotify card pin number to their loved one, and that person will have instant access to their present.

Yet, while epay products may be a fantastic option during the gift giving season, you still need to capture a shopper’s attention.

LOCATION, LOCATION, LOCATION Capitalise on people’s impulsive shopping tendencies at Christmas by advertising your epay products front and centre in your store via our range of merchandised stands and POS material. A shopper may have come into your store to buy something completely unrelated, but with an epay merchandised stand near your point of sale, they may be tempted to get that last minute gift for a family member.

FRONT WINDOW Capture the attention of your regular customers, as well as all those passers-by, with epay’s range of shop front POS material. This is the perfect way to let people know that you are an epay retailer.

FRONT OF STORE Make sure you have one of epay’s merchandised stands or clip strips somewhere prominent in your store.

Near other popular items or in a high foot traffic location, like the front of your shop, are great options for these displays.

ORDER YOUR POS MATERIAL TODAY

COUNTER-TOP Capitalise on the last-minute nature of Christmas gift buying by placing one of epay’s counter stands near your POS equipment. Buyers are often impulsive while waiting to be served and the epay products may just inspire people to buy for that someone special.

Call our customer service team on 09 573 8350 today to get your hands on the latest POS material or visit epaynz.co.nz ep ay SPRIN G 2015

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Refresh Your Prepay Point Of Sale!

Does your point of sale need a revamp? Check out our ‘new look’ material and how to order some for your store. epay has developed a range of attractive Gift Station point of sale items for you to order, free of charge.

Our point of sale features recognisable supplier logos and gift card images to appeal to your customers. epay New Zealand has recently created brand new POS material to brighten up your sites, epay POS is effective and eye catching. Place some posters in your window, a wobbler by the counter and a counter stand to display your Gift Station gift cards.

Left: 2 Prong Cardboard Counter Stand Above: A4 Counter Mat Right: EFTPOS Wobbler Far right: A3 Poster

MAXIMISE YOUR SALES IN 3 EASY STEPS Maximising sales with epay is a simple three step process:

1 Ensure you have epay’s vibrant Gift Station point of sale material up in your store.

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3

Display epay Gift Station gift cards in a highly visible area.

We recommend a counter stand. Displays are also successful at the entry point of your store.

Ensure that your epay stock is replenished and offer an epay recharge, along with other sales, to increase your basket spend.

POINT OF SALE Customers visit you for convenience products including mobile top up, gaming and music prepay and various gift cards, which are available through epay. Many of these products are not physical stock on your shelves, but

virtual stock, dispensed through your epay terminal or integrated POS System. Let your customers know that you range these products and more by displaying point of sale in your windows, at your register and around your store.

TO ORDER POS Call customer services or email us admin@epaynz.co.nz with your details: Store Name and Address Contact Name Phone Number Email address What POS you’d like to order and we’ll send it out to you!

epay.co.nz giftstation.co.nz

NO FEES. NO CONTRACT. REAL-TIME COMMS. ALL YOUR PREPAID NEEDS. webPOS is our online application that can be accessed from your computer, laptop or tablet and can be used to sell the epay product range.

What do I need to start using webPOS? Getting started is easy. You will need a computer (PC or laptop), internet/ broadband and a printer. We will set your account up and provide training over the phone. If you would like to sell our range of swipe cards, you will also need a swipe card reader.

OUR PRODUCT RANGE

What are the benefits of webPOS? It’s easy to use! You can see all the brands on the screen, which makes it a much faster process. New product rollouts are much faster on webPOS and product information will be available in conjunction. You can run real time reports and various other reports are available for your convenience.

and more... ep ay SPRIN G 2015

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PRODUCT SPOTLIGHT

WHAT’S

HOT

These are the three big ticket items with consumers right now. paysafecard

Prezzy Visa Card

Blue Bubble Taxis gift card

The prepaid online payment method which allows customers to pay online quickly and is just as simple and safe as it is with cash. paysafecard works in a similar way to mobile prepaid cards. Users can purchase their vouchers in denominations of 10, 20, 50 and 100 NZD from retailers worldwide and then make purchases online without any link to a bank account. paysafecard is the perfect solution for customers who value their data security.

See the paysafecard feature on pages 6-7.

Visa is one of the world’s most widely used and trusted forms of payment and with the Prezzy Visa card customers can start shopping online without needing a linked bank account. Prezzy Visa online credit gives the user the power to purchase anything online where Visa is accepted. Users can load up to NZ $500 on to a Prezzy Visa card. A $5.50 activation fee is required. The Prezzy Visa card can be bought in store with our retailers or online at www.giftstation.co.nz.

New to the epay gift card range comes Blue Bubble Taxis gift card, which can be used with Blue Bubble Taxis in 15 cities and towns – from Whangarei to Invercargill. The gift card is the perfect solution to ensure people can get home at any time of the day or night. Consumers can purchase the gift cards from service stations, Countdown, Paper Plus and other leading independents. You can load from $30 up to $200 on Blue Bubble Taxis gift card. A $4.95 card fee applies.

for all! s t n e m y a p e n Onli

10AUD 20AUADUD 50AUD 100 and pay card for cash Buy paysafekly, simply and safely card. online quic ank account or credit without a b

AT THE TILL! IN P R U O Y T E G

fecard.com www.paysa e.

This card ha

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RETAILER PROFILE

SPOT LIGHT...

Nickie Kim from Smokos Sylvia Park, Auckland

We caught up with Nickie recently to get some insights into what makes the business tick and what his secrets are to running a successful retail outlet.

What are the keys to being a successful retailer?

Stocking a wide range of products – from grocery items, beverage and tobacco specialty products as well as the latest epay prepaid cards, such as MOL points, paysafecard, iTunes and Xbox.

A final word from you?

I've been with epay since 2007 and epay, and their dedicated account manager and merchandisers, have helped us to focus on our business. They have made our payment solutions easy and their new innovative prepaid products add so much value to our business.

What special marketing do you undertake that generates sales?

Media advertising via POS media has made a huge difference when it comes to physical sales over the counter.

What are the epay products that prove most successful for your store and why?

Installing POS media from epay in the middle of last year was the best decision we've made since starting the business in Sylvia Park Mall. It delivers fast and easy transactions, which is great for our customers, while it takes care of the daily reconciliations, stock and staff management and so much more. I can also have full control of operations without physically being at the store.

What are the benefits of selling epay gift cards?

They are very convenient products and are the perfect match for people who make last minute purchases.

How do you maximise the impact of the epay products?

We utilise a wide range of epay’s POS products – like floor and SIM stands, wobblers, and media screens make a huge difference. ep ay SPRIN G 2015

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GAME REVIEWS

DESTINY EXPANSION PASS on Xbox One Explore the ancient ruins of our solar system, from the red dunes of Mars to the lush jungles of Venus in Destiny – the next generation first person shooter featuring an unprecedented combination of cinematic storytelling and cooperative gameplay. The Expansion Pass delivers all new story missions, cooperative and competitive multiplayer arenas, and a wealth of new weapons, armour and gear to earn.

XBOX – WHAT’S HOT FORZA HORIZON 2 ALPINESTARS CAR PACK on Xbox One

HALO 3 ODST CAMPAIGN on Xbox One XBOX LIVE GOLD MEMBERSHIP

Six amazing new vehicles come with this add-on pack, including two examples of Chevy ingenuity – the 1953 Chevrolet Corvette and the 2015 Corvette Z06.

The 1953 Corvette is a pivotal part of American sports car heritage while the Z06 showcases power and precision.

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With this add-on, gamers can experience Halo 3’s birth, through the eyes of Orbital Drop Shock Troopers (ODST) as they search for clues leading to the whereabouts of their scattered squad and the motivations behind the Covenant’s invasion of New Mombasa.

Xbox users can connect and play with friends around the world, access game addons, full game downloads and exclusive discounts. Plus get early access to some of the best new content.

MEMBERSHIP CARDS AVAILABLE: $29.95 for three months $79.95 for 12 months

GAME REVIEWS

PLAYSTATION – WHAT’S HOT THE EVIL WITHIN THE EXECUTIONER on Playstation 4

ULTRA STREET FIGHTER IV on Playstation 4 One of the greatest ever fighting games just got even better with this definitive edition of Street Fighter. A hulking roster of 44 warriors, featuring legends Ryu, Ken and Blanka, now includes five newcomers − Elena, Hugo, Poison and Rolento from Street Fighter X Tekken, along with the notorious Russian assassin, Decapre.

PLAYSTATION NETWORK CARD

Experience firsthand the powerful force that is The Keeper in The Evil Within: The Executioner. This third and final add-on for The Evil Within places players in a series of battle arenas all from the first-person perspective of The Keeper and armed with his signature hammer.

PlayStation users can purchase content including games, game add-ons, tracks from the SingStore (PS3 only), subscription to Music Unlimited and movies to own or rent via the PlayStation Store.

AVAILABLE IN AMOUNTS OF: $30/$50

PURE HOLD’EM on Playstation 4 Starting at the Jokers table on the floor of the vibrant casino, work your way up to the esteemed Aces and Masters tables in the VIP penthouse.

Buy your way into a game with earned credits, play your blinds, or go all in – whatever it takes to steal the pot and win the game. If Lady Luck is on your side, you could win big and get the chance to enter a higher level table.

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Want to Sell SIM Cards?

Contact epay now!

epay SIM Order Form

Complete and return to epay, details below.

epay Account Number Store Name Address Phone Order Code

Product Description

Units of

Price

EP00000054FG00000

Vodafone Triple SIM Pack RRP $5

Pks of 10

$33.30 ex GST

EP00000045FG00000

Spark TRIO SIM Pack RRP $9

Pks of 10

$60.30 ex GST

EP00000048FG00000

Spark SIM TRIO RRP $19

Pks of 10

$127.20 ex GST

EP00000050FG00000

Skinny TRIO SIM Pack RRP $4

Pks of 10

$24.80 ex GST

EP00000052FG00000

2 Degrees Multi SIM Pack RRP $5

Pks of 10

$21.75 ex GST

EMAIL ORDERS: Send your complete order details to orders@epaynz.co.nz

Order

FAX ORDERS: Fax this completed form to 09 573 0756

CONTACT US CUSTOMER SERVICE PHONES If your customer number (RID) starts with a 1 call 0800 64 99 99 OR If your customer number (RID) starts with a 9 call 0800 110 002

CUSTOMER SERVICE EMAILS epay - epayhelpdesk@epayaust.com.au epay/ezipay - helpdesk@epaynz.co.nz Giftstation, Genie, invoices/statements - epayadmin@epaynz.co.nz Card and sim pack orders ezipay - orders@epaynz.co.nz Mobile Top Up Files - pindelivery@epaynz.co.nz

EPAY – YOUR TEAM Roger Smith – Managing Director – rsmith@epaynz.co.nz Paul Woodhams – General Manager Sales – pwoodhams@epaynz.co.nz Mark Thompson – Supplier Manager – mthompson@epaynz.co.nz Daniel Kim – National Channel Manager – dkim@epaynz.co.nz Kalpesh Patel – Regional Account Manager – kpatel@epaynz.co.nz Ena Royena – Regional Account Manager – eroyena@epaynz.co.nz Hemish Jivan – Regional Account Manager – hjivan@epaynz.co.nz Nen Kaotrirutana – Key Account Merchandiser – nenk@epaynz.co.nz SOUTH ISLAND TEAM Kerri Quirke – National Channel Manager – kquirke@epaynz.co.nz Hollie Beeby – Account Manager – hbeeby@epaynz.co.nz Ethan Hu – Account Manager – ehu@epaynz.co.nz HEAD OFFICE SUPPORT Belinda Hackett – Office Manager – bhackett@epaynz.co.nz Adam Sutherland – Provisioning & Product Manager – asutherland@epaynz.co.nz Julius Fox – Marketing Manager – jfox@epaynz.co.nz Denyse Stephens – Logistics Manager – dstephens@epaynz.co.nz FINANCE TEAM Windy Smith – Finance Manager – wsmith@epaynz.co.nz Phillip Liu – Senior Accountant – pliu@epaynz.co.nz Ellen Sun – Financial Accountant – esun@epaynz.co.nz Andrew Selyo – Reconciliation Officer – aselyo@epaynz.co.nz Dini Lal – Accounts Receivable – dlal@epaynz.co.nz Faisal Samut – Accounts Assistant/ Payables – fsamut@epaynz.co.nz

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Make cheap international calls from home and abroad.

With the EasyCall App you can make cheap calls to mobiles and landlines around the world, whether you are at home in New Zealand or travelling the globe!

Buy an EasyCall card from your local retailer to get started

www.easycall.co.nz

WIN YOUR SHARE OF

Win with NZ’s favourite Prepay OF PRIZES

vodafone.co.nz/everytopup Vodafone Power to you

Every Top up gets a bonus for a limited time on all top ups made on eligible plans. Bonus lasts for 7 days or until next top up. Top up credit lasts 360 days. Competition ends 31 October, and prizes change weekly. See vodafone.co.nz/everytopup for terms.

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