FEATURE // HR and administration
People first
Hospitality is all about people — and the same notion applies when it comes to managing your workforce. PROVIDING THE CUSTOMER with a seamless and memorable dining experience is constantly front of mind for operators and their teams. So much so, it can be difficult for hospitality professionals to carve out the time to complete tasks that ensure the very people who make a venue so great are taken care of. Technology platforms have come a long way in recent years, and are constantly boosting efficiency when it comes to everything from rostering and payroll to team communication and forecasting. Six industry figures speak to Hospitality about their go-to platforms for all things hospitality admin, the core challenges when it comes to managing people as well as their tech wish lists.
68 | Hospitality
