National Liquor News June 2022

Page 44

Thirsty Camel Victoria

Thirsty Camel VIC gives back to members Adrian Moelands, General Manager of Thirsty Camel Victoria, talks about how the business has reinvested its positive results for the benefit of members. Q - How has Thirsty Camel VIC been faring in 2022 so far? this year, which has enabled us to give

Q - What do you see as the biggest opportunities and challenges for Thirsty Camel VIC for the rest of this year?

back more to our members. Total business

Thirsty Camel members have connected and

value is up 15.14 per cent YTD, while total

supported their local communities through

Q - What are the key things you are working on to support your members at the moment?

business volume is up 10.65 per cent YTD.

the toughest of times. This connection with

There are a few imminent initiatives that

We supported our members by giving them

the local community and the format of our

we’re working on to deliver great outcomes

triple rebates in Q2 and double rebates in

convenient retail format, gives us a great

for our members, and these will continue

Q4, and we funded core range for every

base to build from in multiple ways this year,

to be a focus for Thirsty Camel VIC in the

single member.

as we cater to the latest consumer trends and

near future.

We have experienced great results already

Whilst it’s great to see our business continually growing, we are most proud of

continue to deliver the best for members and customers alike.

time trade, so it will be important for us to be ready to service these new consumers.

For example, we’re introducing a tiered store model and Retail Excellence program,

the behaviours of the company. We are here

One area of opportunity we’re watching

for the members and we must ensure we

closely this year is the non-alcoholic drinks

continue to give back as much as possible.

category. We believe this category can drive

We have also started to roll out the

That’s what you do when you are a member

new consumers into our stores during

next phase of our loyalty program, Hump

first organisation.

current dwell times, for example with lunch

Club, including an app and the ability to

44 | National Liquor News

which will allow each store to have a tailored program and growth plan.


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