SPA+CLINIC aesthetics • medi • wellness
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THE FIT GIRL CLIENT
How to target the health-conscious woman
WELLNESS ARCHITECTURE BEAUTY EXPO MELBOURNE GET READY FOR CHANGE
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MELBOURNE BRISBANE ADELAIDE
CONTENTS
Cover Stories Beauty Expo Melbourne 16 Wellness Architecture 36 The Fit Girl Client
40
Get Ready For Change 86
In This Issue 18 The Wellness Intervention We Need 21 Aussies Impress At Cosmoprof Asia 24
Building a Loyal Workforce
26 Spas and Salons Reimagined
40 46 92
28 Let’s Make (Salon) Waste History 30
Manis and Martinis
32
Listen and Learn
42
Good Vibrations
44
You Glow, Girl!
46
Icons of Industry
64 Honouring Ancient Aboriginal Lore
On The Cover
74
The Plasma Potential
88
A Step In The Right Direction
92
Lift Your Lash Game
95
Next Level Nail Art
104 Skincare Infused Makeup
Li’Tya is a high performance range of natural spa and skincare treatments and home care that integrate the potent qualities of Australian native botanicals, minerals and spirit. The powerful formulas are complemented by spa treatments that unlock the profound wisdom of ancient Aboriginal medicine and spirituality. Combining traditional plant lore with internationally leading native extraction technology, aromatherapy and indigenous massage techniques the Li’Tya treatment rituals and skincare positively enrich the client’s spirit whilst providing highly effective skincare results.
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s pa a n d cl i n i c.co m.a u | 7
VelaShape III ®
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Gain visible results for your patients in as little as one treatment with VelaShape III VelaShape III is the perfect, non-surgical answer for treating those ‘problem areas’ that cause patients to feel so displeased about their body image. Powered by elos technology, VelaShape III combines IR (infrared), bi-polar RF (radio frequency) and vacuum to precisely heat the tissue up to 3mm and 15mm depth respectively. This results in a localised reduction in skin laxity, volume and an overall improvement in skin structure and texture. Proven Clinical Results In various clinical studies, patients report an average circumference reduction of 1-3 centimetres post treatment.1,2,3 A recent study of 35 patients demonstrated a 29% reduction of the thickness of the fat layer (between baseline and the 1-month follow up) as well as 97% patient satisfaction.1
Before
After 3 Treatments
Before
After 3 Treatments
Before
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Before
After 3 Treatments
Combining the treatment benefits of asap cellulite + skin tightening treatment and VelaShape III. Results achieved after three treatments. These photos have not been re-touched or digitally enhanced.
Talk to us about how this award-winning treatment could benefit your clinic. Visit www.syneron-candela.com or call 1300 (CANDELA) 226 335.
SCIENCE. RESULTS. TRUST. References 1. Adatto et al, Reduction in adipose tissue volume using a new high-power radio frequency technology combined with infrared light and mechanical manipulation for body contouring. Lasers Med Sci 2014. 2. Wanitphakdeedecha R, et al. Treatment of cellulite with a bipolar radiofrequency, infrared heat, and pulsatile suction device: a pilot study. J Cosmet Dermatol. 2006 Dec;5(4):284-8. 3. Sadick NS, et al. A prospective clinical study to evaluate the efficacy and safety of cellulite treatment using the combination of optical and RF energies for subcutaneous tissue heating. J Cosmet Laser Ther 2004;6:187–90. ©2018. All rights reserved. This marketing material may include registered trademarks, trade-names and brands in certain jurisdictions of Syneron - Candela group of companies. SYNCAN0021
SPA+CLINIC aesthetics • medi • wellness
published by BHA MEDIA Pty Ltd 41 Bridge Rd, Glebe NSW 2037 ph: 02 9660 2113 fax: 02 9660 4419
managing director Intermedia Simon Grover
managing director BHA Media Glenn Silburn
editor
Editor’s Letter
Nadine Dilong
national advertising manager Bernadette Borg
graphic designer Leanne Hogbin
head of circulation Chris Blacklock
to subscribe To subscribe by credit card call 1800 651 422 or visit www.intermedia.com.au To subscribe by cheque or money order, make cheque/money order payable to: The Intermedia Group Pty Ltd. P.O. Box 55, Glebe, NSW Australia 2037 AUSTRALIA 1 yr (4 issues) $AUD 79.00 inc GST 2yrs (8 issues) $AUD 126.40 inc GST – SAVE 20% 3yrs (12 issues) $AUD 165.90 inc GST – SAVE 30% NEW ZEALAND 1 yr (4 issues) $AUD 100.00 ASIA/PACIFIC 1 yr (4 issues) $AUD 110.00 REST OF WORLD 1 yr (4 issues) $AUD 127.00 Payable in Australian dollars includes air postage
advertising enquiries Bernadette Borg ph: +61 2 9660 2113 mob: 0409 863 348 email: bborg@intermedia.com.au This publication is published by BHA MEDIA Pty Ltd (the “Publisher”). Materials in this publication have been created by a variety of different entities and, to the extent permitted by law, the Publisher accepts no liability for materials created by others. All materials should be considered protected by Australian and international intellectual property laws. Unless you are authorised by law or the copyright owner to do so, you may not copy any of the materials. The mention of a product or service, person or company in this publication does not indicate the Publisher’s endorsement. The views expressed in this publication do not necessarily represent the opinion of the Publisher, its agents, company officers or employees. Any use of the information contained in this publication is at the sole risk of the person using that information. The user should make independent enquiries as to the accuracy of the information before relying on that information.All express or implied terms, conditions, warranties, statements, assurances and representations in relation to the Publisher, its publications and its services are expressly excluded save for those conditions and warranties which must be implied under the laws of any State of Australia or the provisions of Division 2 of Part V of the Trade Practices Act 1974 and any statutory modification or re-enactment thereof. To the extent permitted by law, the Publisher will not be liable for any damages including special, exemplary, punitive or consequential damages (including but not limited to economic loss or loss of profit or revenue or loss of opportunity) or indirect loss or damage of any kind arising in contract, tort or otherwise, even if advised of the possibility of such loss of profits or damages. While we use our best endeavours to ensure accuracy of the materials we create, to the extent permitted by law, the Publisher excludes all liability for loss resulting from any inaccuracies or false or misleading statements that may appear in this publication. Copyright © 2018 BHA Media Pty Ltd.
NEW YEAR, new you – we’ve all heard the phrase (too) many times, but for me, the start of 2018 truly marked a change as I am writing this for my first issue as Editor of SPA+CLINIC. When I packed up my things on the last day at my previous job, as sad as I was to leave my wonderful team, I couldn’t help but feel excited about the future. Change can be hard as it is often connected to goodbyes and leaving people, places, and comfort behind, but it should also be embraced for what it really is: an opportunity for growth. So as someone who is not afraid of change, I guess you could say I’m in the right industry as the medi-cosmetic and spa industries (as well as publishing) are constantly changing. There are the always new and improved treatment machines and devices clinics and spas are expected to buy, the sometimes confusing flood of new skincare products, celebrityendorsed fads that aren’t always helpful, new research and studies that can shatter someone’s believes, and updated rules and regulations that have to be adhered to. As Editor of this magazine, it is my aim to guide you through this ‘beauty jungle’ with all its twists and turns, to hopefully make it easier for you to keep up. The businesses and people we feature in this first issue of 2018 have done exactly that. With their unique ideas and fearless attitudes, they have created a point of difference in what is slowly becoming an
oversaturated market. Take Brooklyn Beauty Bar for example, who successfully merged a prohibition style bar with a beauty salon (page 30), or endota spa, who understand the importance of happy staff and have thus created one of the most enviable workplaces in the country (page 36) – their visions and hard work are paying off. And then there are our Icons of Industry (page46). For the second time, we have chosen the brands and people that truly make a difference in the industry, be it through their knowledge and expertise, their persistence, or their absolute passion for helping people. This is what I love so much about this industry; to someone from the outside it may seem shallow and superficial, but at the core of every spa, beauty salon, or clinic lies the purpose of making people feel good about themselves. And that’s how I want you to feel, too, while reading this magazine. I hope you feel inspired to try something new, or reassured you’re doing well – either way, I hope you enjoy my first issue as much as I enjoyed making it.
Nadine Dilong Editor NDILONG@INTERMEDIA.COM.AU
www.facebook.com/spaclinicmagazine @SpaAndClinic twitter.com/spaandclinic www.instagram.com/spaandclinic www.linkedin.com/company/spaclinic
s pa a n d cl i n i c.co m.a u | 9
FEATURE
Small Size, Big Effect For skincare that packs a punch, look no further than Babor’s Concentrate Ampoules.
O
ne of the main differences between skincare you can get at the chemist, and cosmeceuticalgrade skincare you get at salons and clinics, is its formulation and potency. A supermarket cream may consist mainly of so-called ‘filler’ ingredients to bulk up the product. Typically, fillers are not essential to the active part of a formulation, but just create volume and therefore save the manufacturer money. Most professional skincare brands will avoid fillers, and instead, use potent ingredients to create effective products that will make a difference to your skin. There is no better example of this than Babor’s iconic Ampoule Concentrates. Containing only 2ml, it doesn’t get much smaller than this, but it’s all that’s needed to give your skin some proper TLC. According to Babor, “a mere 2 ml of fluid contains knowledge distilled from 60 years of Babor research. Selected high-dose active ingredients are precisely coordinated down to the last milligram and sealed in glass vials.” “Every year, 17 million Babor ampoules leave the company’s headquarters in Aachen, Germany, and set off on their journey to beauty fans around the world. That makes Babor the world’s leading manufacturer of beauty ampoules.” 12 | SPA+CLINIC
Every year, 17 million Babor ampoules leave the company’s headquarters
Besides the high potency of active ingredients, the sealed glass vials keep the product fresh until you break it and apply the concentrate – incredible smell included – and make preservatives unnecessary. Perfect for on-the-go or traveling, the ampoules are sold in boxes of seven (a one-week supply), and can be mixed and matched for a customised treatment plan. The Babor ampoule range includes 14 unique, highly concentrated formulations precisely targeted to correct every beauty concern and perfect the complexion: LIFT & FIRM ampoules smooth and firm the skin; HYDRATION ampoules are a boon for dehydrated skin; REPAIR ampoules regenerate and strengthen, while SOS ampoules promise rapid solutions to special beauty problems. Rave reviews include clients praising the concentrate’s immediate visible effect, which is no surprise considering the fact concentrates are up to four times stronger than serums, and up to eight times stronger than moisturiser. Babor was the first skincare company to develop ampoules as an attractive and practical packaging material for concentrates. AU.BABOR.COM
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Get Ready for Beauty Expo Melbourne 16 | SPA+CLINIC
EVENTS
Victoria’s professional beauty hub returns in March to educate and inspire.
B
eauty Expo Melbourne returns to the Melbourne Convention and Exhibition Centre (MCEC) from 24 to 25 March 2018, where industry professionals are invited to discover the latest innovations from the world of beauty. The need to stand out from the competition is as strong as ever, with recent 2016 census data revealing that since 2011, the amount of Australians working in beauty and fitness services has surged by 25 per cent, driven by Sydney and Melbourne. Beauty Expo Melbourne will provide a platform for visitors to gain a competitive edge by learning the latest techniques in trends like micropigmentation, men’s grooming, and brows; as well as discovering products that will satisfy consumer purchasing trends toward Australian-owned and independent beauty brands. “The evidence shows that the Australian beauty industry is growing from strength to strength”, said Julia Erben, Event Director for Beauty Expo Melbourne. “Professionals
stand to gain a wealth of insights and expertise for the year ahead by attending Beauty Expo Melbourne. We can’t wait to be back in Melbourne in 2018 to share our line-up of expert educators and wonderful exhibitors with our Victorian visitors.”
TRENDING TOPICS FOR 2018 Skincare education will feature a schedule of seasoned speakers at Beauty Expo Melbourne in 2018, including Aesthetic Practitioner Sarah Hudson, who will be leading a session on the popular microneedling skin treatment. Respected brand Dermalogica will return to Beauty Expo Melbourne in 2018, and will bring an educator from its renowned International Dermal Institute to speak on the latest in skincare ingredients. Business education topics will include training your team to sell with Cherie Stokic, achieving work/life balance with Kylie Lewis, motivating yourself and your staff with Julie Piantadosi, and a special
session for solo salon operators with Lisa Conway. Kylie Lewis will also share the secrets to a successful Instagram account, reflecting the growing importance of the medium to the professional beauty industry.
ON THE SHOW FLOOR Following a hugely successful debut at Beauty Expo Australia 2017, Beauty Expo Melbourne will adopt the show’s Proudly Natural and Proudly Australian initiative for 2018. Visitors will be able to discern which beauty brands on the show floor have products that are Australian-made and owned and/or contain natural ingredients – trends that are gaining increased traction with savvy beauty consumers. Some of the brands confirmed for Beauty Expo Melbourne include Murad, Dermalogica, Solaire, Crown Brush, The Global Beauty Group, France Medical, Spectrum, Syneron Candela, Pevonia, Payot, Timely, Silk Oil of Morocco, The Divine Company, Eco Tan, and many more. s pa a n d cl i n i c.co m.a u | 17
The Wellness Intervention We Need As lifestyle related diseases are on the rise, the 11th annual Global Wellness Summit seemed as relevant as ever. Founder of skincare brand Waterlily and wellness advocate Michelle Reeve couldn’t agree more.
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n the United States alone 75 cents in every health care dollar is spent on preventable lifestyle disease. The cost of healthcare within the USA is 19% of its total GDP. That’s a healthcare price check of a staggering 3 trillion dollars. So when you consider that almost 80% of all chronic illness is completely preventable, a gathering like the annual Global Wellness Summit recently hosted in Palm Beach, Florida, is not just a meeting of like-minded thought leaders, it is a moral and economic imperative. This is the global wellness intervention that we need and it seems no country is immune. The theme of this year’s event, ‘Living a Well Life’, was chaired by co-founder and CEO Susie Ellis. Over 600 wellness enthusiasts, doctors, educators, authors and researchers from 40 countries were invited to explore and deliver on research, trends and clinical trials. Over three days, 50 influential industry experts tracking 10 wellness sectors including spa, real estate, investment, architecture, art, music, urban planning and development challenged the status quo delivering persuasive alternatives to disrupt our current models and presumptions around health and wellbeing. Through an overwhelming agenda of multiple streams including keynotes, panel discussions and small group break-out sessions, the summit presented insights into what longevity might look like within our lifetime. Not necessarily through drug and medical breakthroughs (that would have been a sickness summit), but through considered and tested research around prevention. So what exactly is the prescription for a healthy life? Here
18 | SPA+CLINIC
are some of the key highlights that captured our attention, revolutionising accepted medical models.
MOVED BY NATURE The morning session on day one was opened by award winning cinematographer Louie Schwartzberg, director and producer and founder of Moving Art. He explained that we are inextricably linked to the plants around us and by connecting to the beauty of nature we can enhance many health benefits. These are being clinically trialed with gains shown in heightened mental acumen and creative problem solving skills, decreased mental distress, lowers incidence of death and disease, faster hospital recovery times, increased educational performance and decreases in blood pressure and stress responses.
SURGEON GENERAL WARNING Dr Richard Carmona, the 17th Surgeon General of the United States, returned to the summit after delivering his first key note address 10 years ago in New York. He warned that the future we are leaving to the next generation is untenable as the cost to healthcare is unsustainable with 80% of all health care costs attributed directly to poor lifestyle choices. His challenge is a proactive approach to health. “If we make the right lifestyle decisions, a well life is well within our reach,” he explained. In real terms, this means a potential decrease in all cancers by up to 50% with four out of five lung cancers being completely preventable.
EVENTS
The GWS was held at the Breakers Hotel in Palm Beach, Florida
WELLNESS MOONSHOT INITIATIVE On the opening day of the 2017 Global Wellness Summit, health and wellness leaders united behind the first global commitment to achieve a world free of preventable disease, a moonshot that is arguably as urgent as it is massive in scope. “The time has come to pool our resources − knowledge, access, funding − and use our collective megaphone on the world stage to work towards achieving a world free of preventable disease,” said Susie Ellis, Chairman and CEO of the nonprofit Global Wellness Institute (GWI). “Unlike President Kennedy’s famous moonshot to send a man to the moon, where it was clear when the ‘mission was accomplished’ – this moonshot will require not one, but many incremental steps forward for humankind.”
the health of their 2,100 employee strong team is an 82% retention rate. At The Breakers, happy teams lead to happy guests, which can be seen in the bottom line with an 11% return on investment.
TRANSFORMATIVE POWER OF LIFESTYLE MEDICINE
Clinical professor of Medicine at the University of California, Dr Dean Ornish, shared the extraordinary benefits of comprehensive lifestyle changes to not only prevent disease but to effectively reverse it. He advocates a return to a ‘cause’ versus ‘symptoms’ approach to healing and showcased this in a powerful cartoon illustrating doctors madly mopping a floor overflowing with water without first turning off the torrent of water streaming from a faucet. Our bodies have Co-founder Susie Ellis with a remarkable capacity for healing. Even Andreas Dornbracht severe heart disease can be reversed with THE BREAKERS, WELLNESS 99% of patients on his trial overturning CULTURE TRANSFORMING THE WORKPLACE symptoms to the point of being taken off heart transplant lists. What’s Garrett Kirk Jr, Paul Leone and Denise Bober hosted a session the secret sauce? A plant based diet, stress management techniques, showcasing how The Breakers have not just survived but thrived in a cut moderate exercise and social support, or as he puts it “eat well, move throat hotel economy by putting wellness at the heart of their modus more, stress less and love more”. And the outcomes can be achieved operandi. This historic hotel has been in operation for 121 years and with change increments to lifestyle as little as 20% to existing habits. credits their success today to the wellness program implemented 20 LIVING TO 160 years ago. This isn’t just a feel good exercise, there are real business Dr Michael Roizen, Chief Wellness Officer at the Cleveland Clinic rewards with metrics showing increases on net profitability, team took guests on a longevity revolution looking at the behaviours retention, guest experience and brand loyalty. A direct result of putting s pa a n d cl i n i c.co m.a u | 19
EVENTS
Guest speakers discuss what wellness means to them
that impact chronic disease and test the notion of ageing. With the right changes he invited us to think of ourselves at 90 with the physiology we had at 45. While ageing is the largest driving force in chronic disease, he made a compelling case for increasing life expectancy to 160. His studies show that we can add 8 to 12 years to life by ceasing to smoke, and better nutritional choices can increase expectancy by up to 27 years. But here’s the kicker, stress control is the leading factor to longevity by adding a whopping 32 years to total life expectancy.
HELP PEOPLE MAKE HEALTHY LIFESTYLE CHOICES Founder and director of the Arizona Centre for Integrative Medicine, Dr Andrew Weil, believes the answer is empowerment and education. “We don’t have a health care system in this country; we have a disease management system,” he argued. Prevention it seems doesn’t pay. The money trail remains in the interests of disease management. If disease is rooted in lifestyle choice, how do we encourage people to make better decisions around their health? Firstly, give people information that connects with their own experience and they will move in the right direction. Secondly, practitioners and institutions need to model and embody health. And lastly, spend more time around the people whose habits you want to develop. At a national level we need to make wellness fashionable and ensure the messages around how we want people to eat are congruent with market forces and law making, that is, consistency around food quality and affordability, farming incentives and taxes in both delivery and consumption.
WELLNESS IN THE AGE OF TECHNOLOGY Group Director of Mandarin Oriental’s spa division, Jeremy McCarthy, feels that while we have the right to be excited by the technology impacting human wellness, he encourages us to balance this with the potential cost. “The more we outsource wellness to technology the more dependent on technology we become,” he explained. The problem is not that technology is bad, but that it’s too good. The sacrifices in movement, quality of sleep, attention, relationships and how we spend our time will only increase as technology improves. He questioned that, while innovation and 20 | SPA+CLINIC
progress is inevitable, what are we really willing to surrender? We need to balance conscious consumption of our digital lifestyle with reflection and assessment to its benefits, while cherishing and continuing to hold sacred our non-digital humanity.
WATER WELLNESS AND WEALTH Professor at RMIT University Australia, Dr Mark Cohen, is one of Australia’s pioneers in integrative and holistic medicine. He discussed our relationship with water and how bathing will help heal humanity. Access to bathing is one of the most critical health issues on the planet. One in three people are simply unable to bathe and nearly 1,000 children die each day from waterborne disease. Access to bathing delivers global health benefits which go far beyond any pharmaceutical, vaccine or other medical technology. As bathing has critical benefits in the fields of wellness, the hot spring industry has huge potential for continual innovation. Hot and cold bathing benefits include mental resilience and focus, exercises vascular smooth muscle, minimises pain and inflammation and boosts detoxification, elimination and metabolism.
GLOBAL WELLNESS DAY Health is the right of everyone. This is the main objective of Global Wellness Day, to show humanity that wellness is not a luxury but a necessity. The day is celebrated on the second Saturday in June annually in 4,000 locations in over 100 nations by millions of people worldwide. It’s an inspiring mission shared by our Australian Ambassador, Ms Karen Golden, General Manager of Belgravia Leisure. Karen is one of 85 Wellness Ambassadors globally charged with promoting awareness with a focus on educating children on the foundations of health, wellness and happiness. The Global Wellness Summit (GWS) is an invitation-only international gathering that brings together leaders and visionaries to positively shape the future of the $3.7 trillion global wellness economy. Held in a different location each year, Summits have taken place in the U.S., Switzerland, Turkey, Bali, India, Morocco, Mexico and Austria. The 12th annual Summit will be held at Technogym Village, Cesena, Italy from October 6-8, 2018.
Aussies Impress At Cosmoprof Asia Once again, Cosmoprof Asia didn’t disappoint as thousands of exhibitors wowed visitors with innovative products and treatments – especially those coming from our own shoreline.
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ussies were out in full force at Cosmoprof Asia 2017, the B2B beauty event in the Asia-Pacific region that was bigger, better and busier than ever before. A total of 2,877 exhibitors were in attendance, an increase of seven per cent since last year, while a total of 83,793 visitors went through the doors, a nine per cent increase since 2016. This year, the event featuring two separate trade fairs was held at Asia WorldExpo (AWE) from November 14 to 16, and at the Hong Kong Convention & Exhibition Centre (HKCEC) from November 15 to 17, with more than 50 participating countries and regions over a total of 108,600 sqm of exhibition space. Cosmopack, which predominantly showcased packaging, machinery and equipment, was held at AWE while Cosmoprof, featuring the latest in cosmetics, salon equipment, nails and accessories was held at HKCEC. Inskin Cosmedics CEO and founder Maria Enna-Cocciolone was there with co-founder Nicola Quinn exhibiting the O Cosmedics range for the second year in
a row, as well as her latest skincare brand, Ginger&Me Neurocosmedics. There were some “revelations” at the expo, Maria explained. “I’ve found there are some really interesting ways to build business that aren’t so difficult or people dependent,” she said. “But the beauty industry is so huge, and if we’re not careful we are going to disconnect from human interaction, which is the irony as it’s such a hands-on business. In the professional beauty industry we have to be really careful we don’t push the client away so they’re a DIY, self-diagnosing and self-treating.” Debbie Dickson, head of education, research and development at DMK Australia and New Zealand, attended with husband Daniel, showcasing their Regul8 dietary supplement range for the first time at Cosmoprof Asia. She said there was a lot of “really positive leads from countries all over the world like the UK, India, Saudi Arabia, Hong Kong, China and the Philippines” but it was important they “got the right people on board” for distribution. Dr Ginni Mansberg, founder of ESKcare with husband Daniel Rubinstein, said
Cosmoprof Asia was “absolutely crazy” but Australian products were generally well received. “There is a lot of interest in Australian products generally, but everyone is looking for something new, something they’ve never seen before,” she said. “We are that because we’re evidence based skincare so we’ve got a really good reception from everyone we’ve seen so far.” Simon Hill, the director and co-founder of Vida Glow (a natural marine collagen supplement), said there were “a lot of people at these events looking for new ideas or ideas to copy”. “We would recommend new Australian brands that exhibit to limit photography and screen people before handing out too much intellectual property,” he said. “We are probably in a position now with our distribution where we need to be less worried about this sort of thing because we hit shelves fairly quickly but it’s still important to protect your IP from anyone blatantly trying to rip you off.” Save the date: Cosmoprof Asia 2018 will take place from November 13 to 15 at AWE and from November 14 to 16 at the HKCEC. s pa a n d cl i n i c.co m.a u | 21
As seen in H Payot w arpers Bazaa r ant to s end YO & Vogue maga U New z Custom ines ers
Building A Loyal Workforce With the negative stigma of job-hopping on its way out, employers have to get used to seeing staff leave on a regular basis, which is why it’s more important than ever to encourage loyalty.
L
oyal employees are committed to the company’s vision, its brand and its customers. The days of staying at one employer for your career are well and truly over, and business owners and managers must intentionally work to foster loyalty amongst its employees. But why go to the effort? Well, loyal employees will want to take pride in the business they work in, meaning that they will go the extra mile and contribute their ideas to improving customer service and operations. Cultivating employee loyalty will also
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Michelle Blewett
save your business the costs associated with high turnover, including advertising for the vacancy, the cost of engaging a professional recruiter or agency, training costs, and the ‘brain drain’ of skills from your business. Here are our top tips for fostering loyalty amongst your employees:
1. Communicate the significance of your employee’s job to the business’s purpose Where employees feel that their role is valued by the business,
BUSINESS
they will naturally give their loyalty back to the organisation. For example, a beauty therapist should understand that it is their role to create an amazing experience for each customer that receives a treatment, whether it is a simple eyebrow wax, or a full spa package. By the same token, the receptionist/front-of-house staff should also understand how their role contributes to the customer experience, by the way they greet the customer the moment they walk in the door and schedule appointments with diligence. An employee will stay where they feel a sense of pride in that they are part of a business that is committed to providing a quality service to its customers.
2. Have regular discussions with employees, and seek their feedback Employees will be loyal to managers who they connect with on a professional level. Ideally, the relationship between management and employees should be marked by open dialogue, where constructive feedback is freely given and received. Employees should not feel uncertain about where they stand within the organisation. They should be praised for their strengths, and given feedback on how to improve their areas of weakness. Likewise, managers should be open to receiving feedback from employees. Consider instructing each employee to bring an issue for improvement or solution to the table at monthly meetings. This will create an ‘ownership culture’, where employees feel like they have a stake in driving the business success. Shifting the mindsets of employees from workers to business partners will promote employee loyalty.
3. Offer a clear career progression path, and keep wages competitive Ambitious employees will leave companies if their career has stagnated. Accordingly, it is important to offer a clear path of career progression. If employees have not been trained on the latest equipment, products or technology – offer the training. If employees have not yet completed formal education in Beauty Therapy, and this education is required for your business, consider offering f lexible working hours to allow them to complete these studies. You could also consider employing apprentices, who complete a structured program of both on and off the job training lasting 3 - 4 years. After they have completed their training, they will receive a Certificate III or IV in Beauty Therapy. Having fullyqualified beauty therapists on staff will increase the credibility of your spa or clinic, and you may also potentially reduce your wages bill as apprenticeship rates of pay are substantially lower than the minimum adult rates under the Hair and Beauty Industry Award 2010. Having said that, it is of course important to keep your pulse on both the Award minimum rates of pay and market rates in the industry, to ensure that your employees are being appropriately remunerated. If employees are being underpaid, it is only logical that they will look for a better offer from another employer. For tailored advice on employee retention strategies, compliance with the Hair and Beauty Industry Award 2010 and all other workplace relations matters, please do not hesitate to contact Workforce Guardian. Michelle Blewett is a Senior HR Advisor and Employment Lawyer.
Spas & Salons Reimagined Does your spa or salon’s aesthetics match your excellent service? It’s time to invest in quality equipment and furniture to raise the bar.
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ith competition getting fiercer every year, it’s important your spa or salon stands out from the crowd. Of course, excellent customer service and highly qualified, knowledgeable staff are the founding pillars of any successful business, but a well-equipped, modern, and visually stunning premises are just as important. The days of ‘daggy’ beige leather chairs surrounded by plastic flowers are over; what today’s clients want is a luxurious and elegant environment in which they can escape the daily grind and
The Steambath at Ye Olde Bell Hotel in Retford, England
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The SnowBliss shower
be pampered for an hour or two. As spa owners, it is your duty to aspire only the best experience for your customers. Whether you’re in the planning stages of opening your first spa or undergoing a much-needed renovation or rebranding, finding the right furniture and equipment can be tough. Thankfully, you don’t have to do it all alone, but can trust the experts of Spa Vision Australia, the one-stop-shop for all your salon needs. Spa Vision is a leading supplier of equipment and furniture to the spa, health, beauty and wellness industries. Having recently expanded into the Australian market, Spa Vision offer a fullpackage service from consulting all the way to supplying. “We deliver success for our clients on each and every project. Our consultancy team have a wide range of skills allowing us to work within both large international corporate frameworks or alongside privately owned properties providing bespoke spa design and operational concepts,” says Spa Vision Co-Founder Neil Owen. The Australian branch is based in Adelaide giving Aussie businesses a local, reliable point of contact, while most of the equipment and furniture is manufactured in Europe or the US. “We only work with industry leading premium brands,” says Owen, “and delivery takes anywhere from 4-12 weeks depending
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The Euro Maia With Salon Top fully electric treatment chair
on the items and method of transport.” Spa Vision ship to over 100 countries with door-to-door and white glove delivery available, making furniture shopping virtually stress-free. From treatment tables, to relaxation beds, mani and pedi solutions, and even thermal rooms and shower systems, Spa Vision offers the complete spa experience and is continuously adding to their selection - in June of last year, Spa Vision introduced the ‘SnowBliss’, a cooling post-sauna shower that recreates a snow storm. Spa Vision encourage spa owners to take pride in their equipment and furniture to create the perfect environment for clients. “In the past, treatment tables used to be covered, however now they have evolved as unique pieces of furniture and the centerpiece of the rooms. Spas and salons should embrace this and ensure
the guest can see what they are lying on as it installs them with confidence and gives a clear indication of quality,” explains Owen. Owen sees a lot of potential for Australia to grow its spa industry into more than just one-on-one treatments. “With the exception of a few facilities, spa, salon and wellness services are seen as a solitary event for the guest in Australia, however in other parts of the world it’s commonly experienced as a group activity. This is reflected in the facilities available here which is very much treatment room focused.” “In other parts of the world, there have been big investments in thermal experience areas, which is essentially a series of rooms varying in temperature that can be enjoyed without a therapist. They are complemented usually with relaxation areas and hydrotherapy experiences and are often part of a package where treatments and even lunch may be part of the day.” “The initial investment to create such an experience is of course higher, however the capacity to service several guests at one time without having to rely on ‘one-on-one treatments’ and the associated overheads really does change the business model and revenue potential dramatically.” Spa Vision’s clients range from hotels and resorts to luxury yachts and cruise ships, to day spas, salons, and clinics from all over the world. With the experienced Spa Vision staff by your side guiding you through your planning stages, the possibilities to take your spa to the next level are endless. SPAVISION.COM
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Let’s Make (Salon) Waste History Sustainable Salons Australia (SSA) is the first comprehensive resource recovery service designed for the salon environment that rewards salons and gives back to the community. James Vivian Dermal Therapies in Melbourne recycles his waste using SSA’s bins
THE SUSTAINABLE SALONS AUSTRALIA FOOTPRINT Here’s what SSA has achieved so far on their journey to zero waste: ✔ 70,800kg of paper recycled ✔ 52,000kg of plastic kept in circulation and out of landfill ✔ Diverted 81,700kg of metals from landfill ✔ Provided 48,000 meals for the homeless via OzHarvest ✔ Recycled 7,500 litres of excess chemicals back into water ✔ Saved enough water to fill 248,620 baths ✔ Recovered enough energy to power a TV for 213,141 days ✔ Saved the same amount of Co2
F
ounded by Paul Frasca and Ewelina Soroko in 2015, SSA specialises in collecting up to 95% of the salon waste bin and redirecting all material for reuse, recycling and repurposing solutions. The SSA program began in the hairdressing industry and now spans across beauty salons, dermal clinics and petgroomers in QLD, NSW, ACT, VIC and SA.
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as 180 flights from Sydney to
Each fortnight, SSA collects valuable resources from its salon members, saving thousands of tonnes of landfill every year. Not only is aluminium infinitely recyclable, it also takes 95% less energy to recycle than to produce it from its raw materials. SSA collects all of a salon’s metals including foil, aluminium colour tubes, canisters and product packaging for recycling.
London ✔ Recycled 800kg of e-waste reducing the amount of raw materials mined and preventing toxins from leaching into the environment This information reflects SSA’s activities from Feb 2015 – Nov 2017.
All excess chemicals are now being turned back into clean water used for manufacturing and construction, rather than going down the drain and contaminating our oceans. SSA also collects all paper from salons (i.e. cardboard, magazines, copy paper, packaging etc.), and sends it to be graded and recycled into new paper products, saving 13 trees and almost 31,780 litres of water per tonne. Even plastic bags have a story. Along with all other plastic waste, soft plastics including bags are sent to an awardwinning company called Plastic Forests – they turn them into outdoor furniture and heavy-duty plastic sheeting that goes underground to protect our NBN. The best part is that 100% of the profits from all of these recycled materials goes back into the community via OzHarvest to help feed hungry Australians. For every $1 donated by Sustainable Salons, two meals are provided to the most vulnerable in our community (currently averaging 2,000 meals per month). Based on the old saying, “first, do no harm”? SSA believe sustainable solutions are the beginning of a greener future. Not only do they reward salons for their extra efforts, but SSA also gives access to sustainablyminded products, tools and services that benefit businesses bottom line, the planet and the community all via their membersonly Rewards Shop. Each week, you can shop for items such as biodegradable gloves, towels and wipes, environmentally-friendly cleaning products, sustainably-produced tools, business coaching services, fun gift ideas and staff incentives. It’s so easy to be part of the journey to zero waste. SSA provides all in-salon separation bins and outside collection bins to suit everyone's needs (they have the sexiest purple recycling bins in town!) and they come directly to your salon door each fortnight. Plus, SSA provides a whole range of marketing tools that can be used within the salon and across social media to build awareness with clients. The aim is to help blow their minds on how great their salon or spa is to be implementing such an ambitious repurposing program. Be part of the sustainability movement and let’s create a ripple effect! Register your salons details at SUSTAINABLESALONS. COM.AU to find out more!
AUSTRALIA’S PRINCIPAL PROVIDER OF MASSAGE EQUIPMENT
Much more than just massage tables, our range includes, treatment and spa tables, table covers, massage chairs, massage stones, oils, balms and lotions, bolsters and cushions, massage tools and clinic accessories. Vist our website for our special offers every month or sign up for our newsletter and have them delivered direct to your inbox.
www.firm-n-fold.com.au Brisbane . Melbourne . Sydney . Gold Coast Freecall 1800 640 524
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Brooklyn Beauty Bar Founder Brooke Jesberg
Manis & Martinis Forget everything you know about beauty salons. Brooklyn Beauty Bar is making your mani-pedi date a whole lot more fun with its fully-licensed bar and 1920s design.
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ave you ever had your nails done and thought to yourself, ‘I could really go for a Gin and Tonic now’ while your shellac was drying? If not, then maybe you can relate to meeting your girlfriends for drinks only to notice your chipped nail polish at the bar and regretting you didn’t get a mani earlier that day.
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You won’t find yourself in either situation at Brisbane’s latest pampering hotspot, Brooklyn Beauty Bar. The brainchild of Brooke Jesberg cleverly combines booze and beauty by offering salon treatments in a 1920s prohibition-style bar setting. Fancy a margarita with your mani?
A dandy waiter will serve your drink and expertly place it in your one hand that’s not getting polished while you can sit back, relax, and/or have a fantastic time with your friends. “We wanted to create a difference in beauty culture, a place for women to escape to, have a drink, read a magazine and get pampered with their favourite beauty service with or without anyone joining them,” says owner Brooke Jesberg. “It’s all built around the music. Taking you back to the jazz and crooner days with the likes of Ella Fitzgerald, Billie Holiday, Frank Sinatra and Julie London.” Brooklyn Beauty Bar offers a large selection of cosmetic services and skin treatments, such as brow and lash design, facials, blowouts, tanning, waxing, manis and pedis, and even IPL. Instead of opening yet another beauty salon or medispa, Jesberg saw a gap in the market while talking to her shop fitter, George Chebib, who “sparked the lightbulb moment of us realising we should create an actual licensed bar as we were building it.”
The bar and salon concept is a hit with hen’s party groups
Gin and OPI manis are a popular combo
The concept of having a combined bar and beauty salon was genius, but of course it didn’t come without its challenges. “Getting the right liquor licensing approval was a big waiting game, and to earn the trust of the typical beauty clients to be open, to embrace a fun and exciting new beauty experience [also proved hard at the start],” but Jesberg took the chance and landed a hit. With two busy salons in Brisbane, Jesberg is always looking for competent staff who are excellent at delivering firstclass spa treatments in a bar surrounding. “As a very busy salon, working at Brooklyn isn’t for the faint-hearted. We look for hard working therapists who love operating at a fast pace environment,” she says. The concept of getting pampered with a drink in your hand is unsurprisingly ideal for special occasions, such as hen’s nights
or birthdays, making the beauty bar a favourite for group bookings. Thankfully, Jesberg says, there usually aren’t any problems with people getting too drunk as Brooklyn Beauty Bar is the place for people to start their nights out. “They’re off to their next adventure before they get to that stage.” The bar-cum-salon uses Dr Spiller products for their facials and skincare, Becca Cosmetics and Eles for makeup, and Booki Brow Co for brow services. While all of this naturally attracts a mostly female clientele, Jesberg sees an increasing number of men coming through her door. “We have a lot of male clients visiting us, with or without their loved one. It was important to us to create a welcoming unisex atmosphere. If they haven’t booked in for a treatment themselves (Man-cure, anyone?), they’re happy to wait at the bar
with a cold beer in hand.” Sounds like a win-win situation for everyone. As the Beauty Bar opens at 9am every morning, it’s also one of the very few places you can get a drink at that time of the day. “The Calm Mary, a cucumber and rosemary infused gimlet cocktail, is our most popular drink,” explains Jesberg, and people aren’t shy to order it even in the a.m. Rave reviews line the business’ social media pages pointing out the staff’s great service and the salon’s fun atmosphere. It goes to show that people expect more than just the bare minimum from their beauty salons, and that they’re excited by new concepts and fresh ideas. With plans to open more bar-salons in Sydney, Melbourne, and on the Gold Coast, Brooklyn Beauty Bar is slowly but steadily challenging Australia’s salon landscape. BROOKLYNBEAUTYBAR.COM.AU
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LISTEN & LEARN
Growing your business is all about continuously educating yourself, and knowing how to communicate with your patients.
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unning a practice, salon, or spa is no easy feed. Besides the daily challenges work life throws at you like managing staff, answering countless e-mails, and coming up with ideas and solutions to everybody’s problems, there’s also those that are bigger and always present. The main one being the challenge of growing your business and increasing revenue. As much as this industry is about top quality treatments, selling them is the first step that has to be perfected in order for every business to make money. So as practice managers or salon owners, it is your job to increase sales by guiding staff in the right direction. In an industry that’s always changing, with competition growing, prices dropping, and the marketing landscape becoming more and more digital, one of the best things you can do to keep your eye on the ball is to continuously educate yourself by attending courses specifically designed for the spa and cosmetic industry. This year, The Sales Catalyst are offering a ‘3 Days to Practice Growth’ course, which consists of three, one-day kindred courses. Together, they provide you with the tools, knowledge and outlook to ensure that your aesthetic practice grows quickly, efficiently and viably. Attendees will learn where the aesthetic market is heading, get to know the latest online and social media marketing strategies, and improve their communication skills among other things. Sales Catalyst founder, Neil Osborne, explains that the ladder is vital to running a
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successful business. According to Osborne, the power of asking and listening instead of talking at the patient is often underestimated.
THE POWER OF ASKING AND LISTENING “The art of asking and listening is centred around a single skillset, being empathy. As author Daniel Pink has said, ‘Empathy is about standing in someone else’s shoes, feeling with his or her heart, seeing with his or her eyes. Not only is empathy hard to outsource and automate, but it makes the world a better place.’ Yes, we all know empathy when we see it and even more so when we feel it. That’s what is missing from many of our industry’s sales conversations.” He explains that sales spiels don’t work on most patients, but rather push them away. “Generally, you’re asking your client about her skin concerns and after hearing one or two concerns, some therapists then launch into how they can fix the clients concern with a treatment and/or product they have to offer.” “However, an empathetic therapist would pause and try to explore a little further. Their goal would be to ask some further questions around the circumstances. Those questions may be: • Have you noticed any change to the feel of your skin texture? • Has there been any recent changes in colour or intensity? • W hat do you do when you want to cover it up? • Do you use camouflage makeup?
“What you’re looking for, is for the client to start to open up and share more personal information, and listening is a very effective way to build the rapport and trust that’s necessary for people to open up.“ The ultimate goal, Osborne explains, is for the patient to share something personal, a private comment that will build enough trust to then dive into treatment suggestions by the therapist.
THE IMPORTANCE OF THE ‘SHE-ECONOMY’ Another part of the three-day course revolves around the so-called ‘sheeconomy’, and why it’s so important to pay attention to as a business. “The female economy is a worldwide phenomenon,” says Osborne. “Although there are differences across the globe, the similarities are more significant. Right now, the expectations of a woman in Mumbai or Beijing may be different to one in Sydney or New York, but they both increasingly influence their household’s purchases, as their economic wealth increases. “So where do you start to better understand this market’s potential? I’d suggest taking your lead from the words of author Marti Barletta: ‘One of the big mistakes companies make is assuming women are all about the warm and fuzzy, and they’re not. They want all the same things men do… and then some.’” It is estimated that women are responsible for nine out of ten spending decisions, but many businesses fail to acknowledge them as the dominant consumer force.
WANT TO GROW YOUR AESTHETIC BUSINESS
“‘Know your customer’, is a mantra that should be embedded in every business plan,” says Osborne. Neil Osborne is an elite sales trainer and brand coach who is unique in the salon and clinic marketplaces. He’s devoted more than 30 years of his working life to the Salon Industry and has been responsible for dramatically growing brands and businesses by helping them launch, develop and change their sales results with his salon-specific, results driven methods.
What you’re looking for, is for the client to start to open up and share more personal information, and listening is a very effective way to build the rapport and trust that’s necessary for people to open up.
DAY 1
PROFITABLY?
3 DAYS to PRACTICE GROWTH COURSE
3-Day Program:
April 3rd, May 1st & June 5th 2018, Macquarie University, Sydney
DAY 2
Attend this practical 3-day outcome-based course to: • Learn where the Aesthetic Market is heading in 2018 • Understand how leading industry personalities have grown their practice • Grow your practice with the latest social media and on-line strategies • Learn the steps to introduce a new service category, quickly and profitably • Discover the practical steps needed to successfully sell to the She-economy • Leave each day with a clear 30-day implementation plan, to use between workshops
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The PRACTICE
PRODUCTIVITY
DAY 3 PROFITS
Learn how to build and leverage the productivity of your practice, to amplify its growth through social media, launch new treatment segments, attract new clients and both build and support a loyal base of customers, through your skilled and passionate team.
Find out more and book tickets NOW www.thesalescatalyst.com.au/workshops
It’s Time We Get To Know Our Industry With hardly any reliable statistics about the Australian Aesthetics industry available, it’s time we answer some questions in order to get the information we need.
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s a reader of our magazine, you’re already more educated about the spa industry than most people. Chances are you have answers to people’s questions, such as “What’s the most popular treatment at the moment?”, “Which skincare should I use?”, or “Does this really work?” But those kind of questions — and your answers — are highly subjective and don’t really represent the industry as such. From a business perspective, and in order to grow yours, the questions that really matter are more complex, and have to be based on facts: 34 | SPA+CLINIC
• How many spas are there in my area? • How many staff do they have? • W hat are their best-selling treatments? • How much do they charge for certain treatments? • W hat does their clientele look like? • How do they advertise? • W hat are their client conversion rates? Why do yo need to know this? Because if you want your business to keep growing, there’s nothing more important than staying ahead of the game in a competitive industry. Especially when you’re running a
business that’s fairly new, knowing what the others are doing is extremely helpful. The problem is, there haven’t been many reliable surveys resulting in this kind of unbiased information we all need. The only way to find out what’s going on has been to talk to your peers at industry events and conferences, but — understandably — many don’t like to share this kind of sensitive information. Independent surveys provide benchmarks, however, in the spa industry, it’s a relatively new concept. According to
BUSINESS
the founder of 'Intelligent Spas' and author Julie Garrow, “benchmarks are key inputs for intelligent business planning.” “They enable businesses to monitor performance and industry trends with the aim of improving competitiveness and profitability.” In other words, once we have statistics, we have averages, which in turn allows business owners to assess how their own business is performing. So how do we get those averages? This is where sales growth experts, The Sales Catalyst, comes in. Having worked with the salon and clinic industry’s most dynamic and demanding sales organisations, product companies and service providers, Sales Catalyst has commissioned Taverner Research to undertake independent research into the Australian Aesthetics Market, to find out what makes our marketplace tick. The study is specifically designed to gather, consolidate and share market information on where aesthetic businesses fit within the market, and the exact dynamics
that are influencing business growth. The research focuses on three key areas: 1. D emographics of the aesthetic industry: location, size, turnover 2. Aesthetic treatment trends: what’s growing, what’s declining, service pricing 3. M arketing and advertising influences: social media, client attraction and client conversion rates “With the global laser aesthetics market projected to grow at a compound growth rate of nearly 8% over 2017-2021, it’s vital for business owners to have accurate, real-time information on the Australian marketplace. This research study gives business owners the opportunity to participate and contribute their data, so that everyone benefits from the knowledge,” says Sales Catalyst founder, Neil Osborne. So even if you’re like most people and don’t like surveys, this is one not to ignore. Participation by as many industry professionals as possible will ensure unbiased, reliable insights into one of the fastest-growing industries in the world.
Where do you fit in the
Australian Aesthetic Industry? How do you compare? NOW YOU CAN FIND OUT, BY BEING PART OF THIS GROUND-BREAKING PROJECT Participants can WIN 1 of 5 Apple Watch Series 3*
*Terms and Conditions apply. See www.thesalescatalyst.com.au/research
“With an ageing population, rising disposable income, growing awareness of self-care across both sexes and the increasing adoption of non-invasive aesthetic procedures, the market will continue to grow,” Osborne explains. “The results will provide aggregated details on business turnover, trends, client conversion rates, pricing and the success of social media to drive business growth.” The research is open for industry-wide participation until 15 March, 2018. Research results will be progressively published from mid-April, with the Master Report being available from 1 May, 2018. The study officially opened on 1 February, 2018. To take part, go to THESALESCATALYST.COM.AU/RESEARCH
and add yourself to the wait-list for invitations and early advice of the results. Online invitations will be issued from the beginning of February. By contributing to the study, you’ll find out exactly how you compare to the market and contribute to its growth.
The SALES CATALYST has commissioned Taverner Research to undertake independent research into the Australian Aesthetics Market. The study is specifically designed to gather, consolidate and share market information that assists Business Owners and Practice Managers in making better informed decisions.
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Australian Aesthetic Industry Market Research Study
Take the survey NOW and contribute to this independent study at www.thesalescatalyst.com.au/research and receive a FREE Australian Aesthetic Industry Market Research Executive Summary
HEADING
Back to
Nature 36 | SPA+CLINIC
WELLNESS
Endota spa’s new headquarter isn’t your average workplace, in fact, it seems much more akin to a boutique hotel. This is the next generation of office life.
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hen we think of modern workplaces, Google often comes to mind with its pool tables, gaming rooms, and chill-out zones featuring hammocks and aquariums. While the search engine juggernaut was one of the first to implement a fun approach to office designs, they’re no longer the only one offering employees more than a desk and computer. Australia’s largest wellness provider, endota spa, have moved away from traditional architecture and created a cutting-edge office space with a clear focus on staff’s wellbeing. In an effort to introduce nature to the workplace, endota spa CEO and founder Melanie Gleeson created a biophilic office space with the help of architect Caitlin Marshall. “Biophilic design has been shown to reduce stress, enhance creativity, improve clarity of thought and accelerate healing. It was really important for us to look at this when creating our new office space. We value people’s innate connection to nature so we wanted to be mindful of this within our office. The very reason I started endota spa was to help improve health and wellbeing of individuals,” says Gleeson. The result speaks for itself. The new headquarters, located in Moorooduc, Victoria, are anything but your standard office. Light-coloured wood fittings and subdued, natural lighting set the tone, while luscious ficus trees not only look beautiful, but are also proven champions at absorbing chemicals like mold spores, carbon monoxide and improving poor indoor air quality. With restored air quality, an employee’s ability to concentrate and overall health is enhanced. “The interior design of the office space was an evolution over two months and was based off the guidelines set by the International WELL Building Institute,” explains architect Caitlin Marshall. “We wanted a design that represented endota spa’s values which then created a clear brief for us to work with. We designed open work spaces to allow flow between departments
Endota's new office space
A large, fully equipped kitchen
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WELLNESS
and to bring staff together. An abundance of greenery was planned and research was done into indoor trees. A species called Benjamina Ficus was found to be suitable.” It’s the same ‘wellbeing thought’ behind the meditation room equipped with purifying salt lamps and soft music aiming to help employees take effective timeouts to reduce stress and refocus. Weekly meditation and Qigong classes are offered to all employees, to encourage staff to make the most of the facilities. “The yoga room is a unique space. We specifically wanted to create a multiuse room that we could use for internal meetings or wellness sessions. We wanted to break away from the traditional boardroom with the inclusion of bean bag chairs, blankets and yoga mats,” says Marshall. For those wanting less “Om” and more “Yay”, a dedicated play zone inclusive of a swing, wellness library, organic tea station and relaxation lounge provides an area that can be used not only by employees but visitors as well, to promote creative thinking and offer an approachable place to meet. It’s also the architect’s favourite space in the office. Besides supporting employees’ mental health, their physical health is given a boost thanks to standing stations where staff can use laptops on higher desks to promote movement, optional fit balls instead of chairs, and Fitbit watches to help staff monitor their physical activity. The concept hit a nerve with employees. “Stand up desks give me the option to move from sitting to standing throughout the day, which is great for my role as Design Manager, which involves a full day at the computer,” says endota HQ employee Taegen Reid. She says the new office has made her more productive as “it encourages team work and we have multiple areas to meet on projects and chat. The lighting is also very calming and I find this helps me stay focused through the day.” Another favourite among employees is the huge kitchen, which invites people to have lunch together, as well as the veggie patch garden and outdoor breakfast bar. Citrus trees, herbs and home-grown vegetables are available for staff to pick at leisure. The whole project from design concept to finish took less than six months – an impressive effort by everyone involved and a success in every way judging by employees’ rave reviews. “Being able to work in this big inspiring new space is the best. I couldn’t ask for a better place to work,” says Reid. 38 | SPA+CLINIC
The gym / meeting room
The veggie patch garden
The
‘Fit Girl’ Client
Editor of fitness and healthy lifestyle blog ‘Eat Pray Workout’, Amy Darcy, explains why 2018 is the year to target the ‘fit girl’ client and how to give her the best spa treatment experience.
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e live in a time where ‘balance’, ‘wellness’ and Looking after one’s mental and spiritual health has also ‘wholesome living‘ are buzz words, with many become an important consideration in attaining a healthy women seeking out what this means for them. The lifestyle. So how can day spas, salons, and clinics tap into health and wellbeing market is booming (particularly amongst this growing culture of health and wellbeing to make the women aged 25-40), as women are learning it is essential to most of a trend that shows no signs of waning? stay on top of their health to enable them to both care for What does this healthy, ‘fit girl’ client look like and how Amy Darcy their families and simultaneously build a successful career. can you target them as a future client? Moreover, once they Women are embracing exercise and healthy eating for more are your clients, what might you need to do differently to than just weight loss but for the way it makes them feel, and more of make it a stand out experience for them? them understand that making healthy choices is not merely part of a As a lawyer and editor of a popular healthy lifestyle blog, I have pre-summer diet but rather a lifestyle that will help them thrive. experience in both being this type of client myself and marketing But in a world that is highly demanding of women, it’s not just to this type of client. So here’s what you, as a spa owner, marketing the physical aspects of health that they are appreciating more. manager, or beauty therapist need to know:
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WELLNESS
THE ‘FIT GIRL’ CLIENT’S PROFILE The healthy, ‘fit girl’ is typically a busy high achiever who likes to have the best of the options available and to have things as complete as possible. She values her own health and wellbeing knowing that she needs her mind and body to be at its best so she can perform at her best. Despite this she battles to prioritise herself because: a) she’s a people pleaser so everyone else comes first; and b) s he struggles to see value in it, reflecting some of her own insecurities. This makes it hard for her to see the importance of spa treatments or beauty therapies until the treatment occurs and she leaves the spa wondering why she hadn’t done this sooner.
WHY YOU SHOULD BE TARGETING THIS TYPE OF CLIENT The wellness trend has caused a growth in understanding the need for ‘downtime’ and self-care. What industry supports this ideal better than the spa, salon and wellbeing retreat industry? You have the opportunity to pitch a service that really does support a healthy lifestyle to an audience that is ready to invest in their health. Furthermore, not many salons and spas have tapped into this client yet (or at least haven’t marketed it in an approachable manner), so this could become your point of difference. Start targeting those who have the knowledge of the importance of relaxation as part of a healthy lifestyle, but either aren’t quite sure how to prioritise this, or are overwhelmed with the options available to them, or wonder whether they could do the treatment just as well themselves at home. Until recent years, this latter client was me. So here are a few things I suggest you might try to address these issues as you market to the ‘fit girl’ client and look after her during a treatment: 1. O ffer mini treatments for free or at a reduced cost, to help her see the value and experience the relaxation. 2. Focus on selling the treatment as an investment in her wellbeing, i.e. if you don’t give yourself downtime, how can you look after those you love, or keep up with your work commitments? Just like a car needs fuel to get from A to B, so do we. This comes from doing things that recharge us, like having an hour without thinking about work, kids or all the things you ‘should’ be doing. 3. W hen you have the client in the treatment room, ask them how they’ve been (the answer will likely be ‘flat out’), listen to them and then encourage them to make time for themselves on a regular basis. 4. Before the treatment begins, explain the science behind each step of the treatment. This will help them be at rest knowing they aren’t wasting time, because you offer techniques and knowledge which they wouldn’t have access to at home. Be careful not to talk too much though as it’s likely this girl lives in a noisy world and needs some peace. 5. To help them practice making set ‘downtime’ (and to help you gain a repeat customer), ask them if they find it hard to prioritise time for things like this and if it would help them for you to book them in a regular time slot.
REACHING YOUR TARGET AUDIENCE So how do you reach these ‘fit girl’ clients? Go ‘hang out’ where they are. You can do this physically through things like collaborations with local gyms, sports clubs or health practitioners
(e.g. offer to run a skin seminar and promote your business at the end, or leave flyers on their notice board), and virtually through things like targeted Facebook advertising (choose interests that are health rather than beauty related and keep your targeted age around 25-40); work with established health and wellbeing bloggers who can help spread your businesses’ message and break down some of the unknowns about the benefits of your treatments. These suggestions are based upon some of the ‘holes’ I see in the beauty industry as a busy consumer who isn’t particularly motivated by beauty aesthetics but rather by health. May 2018 be the year that allows you to provide the ‘fit girl’ client with a positive, restful and empowering spa treatment that really does improve her health and add value to her life - which I have no doubt was one of the reasons you started your business in the first place. Amy Darcy is a lawyer and editor of the Australian healthy lifestyle Blog, Eat Pray Workout. Eat Pray Workout is a place for women aged 25-45 to be empowered with the resources, ideas and knowledge they need to live a healthy and happy life. Each week Amy shares healthy recipes, articles on wellbeing, fitness and travel. EATPRAYWORKOUT.COM
Amy has finally learned the importance of spa treatments.
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Good Vibrations Alicia Pasfield is tapping into the arguably mysterious world of crystals and gemstones with her range of New Zealand glacial clay infused treatment masks
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efore I launched RARE by LIVKIN, I worked with medicine and the profile of gemstones and crystals in terms luxury fashion, travel, health and wellness brands. I was of their healing powers, I felt so much more connected to my managing a 3,000 member club when I found my health passion and realised this was the right journey for me. becoming compromised by the long working days and hours. I felt compelled to share the benefits that gemstones I decided it was time for me to build my own business offer with others so they too can experience the possibilities that would allow me flexibility and the healthy lifestyle I created by incorporating energetic beauty into their lifestyles. Alicia Pasfield always wanted, whilst also giving me space to continue to The name ‘LIVKIN’ is short for ‘living skin’. The brand pursue my passion in the health and wellness field. This is RARE came about by chance during the development phase when the idea behind RARE by LIVKIN was born. of another brand under the LIVKIN group. During my research For the past four years I have diligently researched and I came across the newly discovered New Zealand glacial clay. I developed my ideas in the beauty/cosmetics industry. It took a lot was extremely impressed with the mineral content and properties of planning, and when I started to explore the beauty industry of the clay and thought it would be a perfect complement to the for ideas, I found my passion was in skincare and wellness. This gemstones, minerals and Australian super extracts formulated for catapulted me further studying naturopathy, organic skincare, our products. crystal healing and energetic medicine. HEALING ENERGY I have always had an interest in gemstones and crystals - they Everything in the universe vibrates at its own frequency, including mesmerised me as a girl and still do to this day. So it was only you and I. The precious minerals and gemstones in our luxurious natural for me to follow this path and include them in my daily masks have their own vibrations that help stabilise and bring rituals and in RARE products. When I started to research energetic
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WELLNESS
balance and restoration to the disharmony in your energy field (aura), thus allowing your skin to heal energetically and also therapeutically. Gemstones have their own unchanging vibrations, each offering unique healing energy that works with your body’s chemistry to restore your body to its highest potential. RARE by LIVKIN’s unique formulas naturally increase cellular productivity, performance, repair and microcirculation enhancing the delivery of bioactive ingredients into the skin. New Zealand Glacial Clay is at the core of my products. It’s mineral-rich, 100% natural glacial clay created through the collision of volcanic ash and glacial ice over three million years ago. The clay has a naturally high negative chemical charge that creates an electrical attraction to bind to the positive charged toxic matter within the skin. That bond effectively removes and absorbs impurities, toxins, dead skin cells and bacteria and penetrates the pores for deep detoxification.
Your body is a field of energy, information, and intelligence… capable of perpetual healing, renewal and transformation.
SCIENCE MATTERS Scientific studies have shown the effectiveness of gemstones and crystals, so to everyone who’s skeptical, I advise them to do your research. We have conducted testing on several clients with different skin concerns and results have been extremely positive. Some had skin concerns of inflammation, which was relieved with our 'I Am Delicate' mask. The 'I Am Purifying' mask cleanses and detoxifies impurities and we’ve noticed significant cleansing and pore refining during our testing. As a new brand, we are investing in more clinical research and testing to further prove the effects of our products. The unique formulas in our RARE products encompass a combination of clinically proven ingredients in their purest concentrations.
We choose the best actives which have been tested with in vitro and vivo studies to support their claims, as we know these have already been tested to produce results, such as reverse the signs of ageing and protect and repair the skin from the damaging effects of environmental stress, pollution, electromagnetic stressors and toxins.
HOLISTIC BEAUTY EXPERIENCE
If you’re looking to offer your clients something unique that provides a holistic beauty experience, then our luxurious masks would be the perfect fit. We have designed signature facials to complement the mask products, including lymphatic massage and acupressure for the face. Our RARE signature gemstone facial complements the mask treatment to energise, balance and restore the mind, body and skin. We’ve also gone beyond the products to create an experience. From the moment you order one of our luxury masks to receiving it, with its own especially crafted and designed box that unveils both the luxurious mask and a beautiful mask treatment brush, our commitment is to making your skincare become rituals you look forward to -- not just a regime you follow. Every element of your RARE experience is designed to deliver positive energy and a radiating sense of beauty giving you a magical and luxurious experience every time. Our range is growing as we will release four amazing new products this year containing even more rare elements and minerals formulated with neuropeptides and infused with incredible gemstones. As world-renowned pioneer in integrative medicine, Deepak Chopra, says: “Your body is a field of energy, information, and intelligence… capable of perpetual healing, renewal and transformation.” Alicia Pasfield is the founder and managing director of LIVKIN. RAREBYLIVKIN.COM
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WELLNESS
You Glow, Girl! With the global nutricosmetics markets projected to reach $7.5 billion by 2024, the demand for health and beauty supplements is growing steadily. Vida Glow is looking to push the boundaries of health and wellness products.
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ida Glow believes in the importance of holistic wellness that goes beyond a onedimensional approach to beauty. Created on the foundation that the nourishment for hair, skin and nails starts from within, the brand offers a range of pure and potent supplements which synergistically benefit and enhance beauty, mind, body and general wellbeing. The company was founded in 2014 by three health-conscious Australians; Simon Hill, and Kieran & Anna Lahey. Anna first discovered marine collagen whilst holidaying in Japan. After observing the amazing skin quality of Japanese women, and feeling as though her own hair, skin and nails were in need of some TLC, she decided to purchase ingestible collagen for her own personal use. After her research on its compelling benefits for the human body, and noticing visible results in a matter of weeks, the trio created Vida Glow with its initial focus solely on marine collagen supplements. Inspired by the overwhelmingly positive feedback marine collagen supplementation had on their customers, the founders were motivated to offer a more holistic approach to beauty and wellness. One that highlights that true health begins within, and that the nutrients our bodies need can be obtained through the goodness of real whole foods. From this philosophy, the Vida Glow range grew to include plant-based beauty and protein powders aimed to target different needs and concerns. The beauty powders feature added affirmations, promoting wellness and positivity. The Beauty Powder range focuses on a balanced healthy body, radiant skin, mental clarity, stress release, increased energy and feeling recharged. The six beauty powders contain certified 44 | SPA+CLINIC
Vida Glow’s Beauty Skin powder promises a more radiant complexion.
organic fruits, vegetables, seeds, algae, plant fibres, roots, purifying herbs and digestive enzymes. Vida Glow’s Beauty Powders are not only nutritionally dense and rich in vitamins; they all aim to improve one’s inner health to enhance outer beauty. The brand understands that nourishment from within is directly linked to our sense of wellbeing, which is why they have specifically formulated the beauty powders with ingredients that promote healthy skin, hair, nails and beyond. The Beauty Skin especially is enriched with powerful nutrients; high in antioxidants and proteins to boost collagen production, increase hydration, improve skins’ elasticity and protect cells from free radical damage to repair and maintain a glowing complexion. All of Vida Glow’s new beauty powders are free from synthetics, vegan, non GMO, refined sugar free and are highly bioavailable ensuring the nutrients are absorbed by the body, making them the perfect addition to your clients’ daily beauty regime. VIDAGLOW.COM
CORPORATE GRADE UNIFORMS Corporate grade uniforms to meet the needs of our industry, we stock tunics, scrubs, lab coats, aprons, Spa Bedding and more.
Dress To Impress Do your uniforms need a makeover?
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s salons, spas and clinics become ever more aligned with medi-cosmedical offerings such as injectables, microneedling, advanced energy-based device technology like lasers (et al), it’s important to look the part as well as play it to boost client confidence in your business. However superficial it may sound, appearances count for a great deal in clients’ perceptions. No matter how excellent your services may be, a client is not exactly going to be heartened by a clinician offering, say, dermal fillers if dressed in inappropriate or shabby uniforms – or no uniform at all, but “mufti”. Leanne Spring, founder of Spring Spa Wear, has seized on meeting this growing market opportunity by producing a range of sophisticated scrubs and lab coats. “Our new scrubs are a beautiful, ultra-stylish cut that flatters most body types and the fabric is so comfortable you could do yoga in them,” Leanne says. “We have done a classic white lab coat to complement the new range, as our industry is fast merging with the cosmetic medical. “I had many customers contact me to ask if we made scrubs. After many conversations I realised that in Australia we don’t have a company that offers a more sophisticated scrub. “Most on the market were ill-fitting, had no shape and, most importantly, were made of cheap fabric with no stretch. I tried on a number of scrubs in the market and was surprised how uncomfortable they were. “I then decided it was time to design a scrub with style; something functional but that had a great cut and fit. “I used our expensive corporate-grade micro two-way stretch fabric, as I knew this would ensure the scrubs were super comfortable to work in. “They wash in cold water and dry fast, are bleach and fade-resistant, and hang to dry. If they need to be put in the dryer, the fabric is preshrunk and incredibly durable. There is no ironing required. “If you happen to get wax on them you can use wax remover without damaging the fabric. And they’re cool (literally and figuratively!) to wear!” SPRINGSPAWEAR.COM.AU
Visit our website to view our full collection. Place your order online for 48 hour delivery.
Shop online now www.springspawear.com.au
ICONS OF
INDUSTRY 46 | SPA+CLINIC
Welcome to the second installment of our Icons of Industry. In each issue, we get to know the people who have helped shape the industry with their talent, expertise, and ambition. Read on to learn more about what makes these professionals tick‌
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BEING TRULY WELL IS A POWERFUL GIFT By MICHELLE REEVE Founder / Waterlily / Brisbane
Who I Am Where it all began My life’s passion is natural medicine. I had the opportunity to study complementary therapies in aromatherapy, Chinese medicine, nutrition and remedial massage nearly 20 years ago and have not looked back. Wellbeing can only be achieved by proactive lifestyle choices around diet, movement, connection and mindfulness. I love the body’s ability to heal itself given the right conditions and nutrients. Treating the skin with a combination of aromatherapy, naturopathic infusions and green cosmeceuticals is where I’ve been best able to express my passion.
What skin needs While the industry is always shifting in focus, the skin does not. The factors leading to premature ageing and skin conditions remain the same: inflammation, lack of nutrition and compromised barrier function. So remaining fixed on creating solutions around a nutritionally rich transdermal holistic approach which combines a sensory ritual layered in nurturing touch points continues to excite us. The western medical model takes you from being sick to merely ‘not sick’, but to be truly well and see that translated through vibrant healthy glowing skin is a powerful gift.
Creating a nurtured team environment How we hold space for our clients starts by how we host each other within our team. The ritual of a spa journey is not an esoteric concept that we apply only to treatments, it’s the care and connection that underpins each interaction, whether with a spa guest, a spa partner or one of our team members. We find that each member willingly goes above and beyond if they are operating in a nurtured environment which reflects our core values. So many companies put the focus on client service, but we find that if you
make sure your team are well looked after and have put on their oxygen mask first, they then have the resources, empathy and eagerness to serve others.
Clean and green skincare Our latest skincare line, Spaceuticals, launched in 2017 as our clean and green cosmeceutical skincare solution. The formulations are botanically rich, but there are a few elements which make them quite unique. Firstly, we use an omega rich base. Essential fatty acids are vital for healthy skin and offer many anti-ageing benefits. Secondly we have partnered with an innovative nutraceutical company to offer the first food grade encapsulated delivery system in Australia. This ensures our anti-ageing vitamins and fat soluble cosmeceutical actives not only penetrate much deeper but have longer lasting activity. Over 45 minerals and trace elements essential for healthy cell function are delivered. One of our best-selling heroes is our Spaceuticals Phyto-B3 Serum. It’s like a superfood smoothie for the skin boosted with an active dose of niacinamide and hyaluronic acid layered with kale, broccoli, and goji berries and finished with a sea mineral concentrate and pure essential oils.
The road to wellbeing We formulate and manufacture in house using traditional artisan crafting techniques to protect the integrity of my formulations. Small hand batching safeguards the active phytonutrients and aromaceuticals which intensify the potency of the ingredients. Spa has always been our heritage and I’m excited at the opportunity to create active and results driven protocols that serve the busy lifestyles of our guests. My hope is that one day spas will be the cathedrals of our health care system integrating western medicine with natural therapies for a complete approach to wellbeing.
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PROFILE PROMOTION
TREATMENTS Performance Spa Facials Professional Power Peels Cosmeceutical Skin Solutions Botanical Skincare Exotic Body Wrap Rituals Smoothing Exfoliation Rituals Hand and Feet Rituals Sensory Spa Journeys Retail Body Care Wet Room Products Luxury Amenities
CONTACT Waterlily waterlilyskinbodyspa. com.au
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ALWAYS CHANGING, FOREVER AMAZING By TAMARA MELIS Director / Saltair Day Spa / Torquay / Victoria
Who I Am How I got here From the age of 16 I was right into health, fitness, nutrition and natural therapies. As soon as I could choose my tertiary education it was massage and beauty therapy diplomas. I always believed that when you found something you love then that’s what your contribution to the world would be. Being all about lifestyle, at my first opportunity, I applied to,(at that time) Australia’s leading health retreat Camp Eden. I absolutely loved every moment and stayed there for 10 years, and this allowed me to hone my business and management skills.
Why I love the industry The spa industry is always changing and forever amazing! Over my 23 years of experience, the constant change and evolvement from good old Galvanic, brush machines and Woods Lamps to LED, IPL, Collagen Induction, Ultrasound and Computerised Facial Analysis - it’s never ending! The inspiring passionate industry leaders and all the personal connections you gain from beautiful clients along the way has kept me coming back every day as well as helping to educate great staff who want to follow their own passions.
There’s so much you can achieve Facials would have to be my favourite treatment. I live for great products and get excited by consumer results and the whole pampering experience. My indispensable products include a cleansing oil, Babor’s HSR Eye Cream, and their Lifting Cellular Cream. My intention of giving to others in the treatment room has taught me about my own energy, its levels and what
you can achieve by striving for balance and how that comes back to you in return.
Change is good With incredible research, development, technologies, products, scientific leaders and an explosion of companies entering the realm a lot can happen in a short amount of time. I think the industry standards have improved, with so many different treatment options, competitive practices and quality establishments. There’s also been massive changes due to the sharing of knowledge through technology and connections between clients, therapists, and the industry through new evolving media.
My team is inspiring The connection of each and every one of our team members we share is admirable. Our goals we set together are being fulfilled based on our relationships, communication and our mutual respect and trust. The strength of a great team is invaluable. Also I have to say our younger staff members are quite inspirational within themselves. They’re fresh, focused, willing to learn and serious about their profession, which definitely brings an infectious uplifting spirit to the team.
We can be proud I’m very proud of the spa industry, its interpretation of body therapies and beauty treatments. The industry has held its head high and has kept an element of quality. Spa creators all have one thing in mind, which is creating experiences that you just can’t buy. It’s an empowering field that continually gives a positive influence within the community.
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PROFILE PROMOTION
TREATMENTS Massages Facials Hand & Foot Treatments Spray Tan Waxing/Sugaring
CONTACT Saltair Day Spa saltairspa.com.au
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THE FRENCH APPROACH TO BEAUTY By ANGELA ESPIE and JO MCDONALD Owners / La Clinique / Sunshine Coast
Who I Am How we started We both left our corporate careers to build a life that allowed us to follow our dream of giving women a choice in an ever-changing beauty industry. We believed that there was a gap in the market for alternatives to injectables and surgeries, which led us to first discovering Endermologie and our favorite Frenchmen at France Medical. Our clinic has evolved from a small one-room studio at a high-end hair salon to a boutique clinic with five treatment rooms in the heart of the Sunshine Coast. In only one year we have grown far beyond our expectations, with more machinery, secret youth enhancing recipes and huge plans for the future.
Integrity is everything Beauty is not just about fixing a woman’s insecurities. Our business is about healing a woman from the inside out, helping her to see how truly beautiful she is. Women are the same from 18 to 80 − we all forget how incredible we are from time to time. It’s our pleasure to remind our clients of this every time we see them. Old fashioned customer service will never go out of style. Our clinic prides itself on personal service and we have learned that the kind of service we deliver is not often replicated and still the single most important thing for our business.
We believe in non-invasive treatments Endermologie is not well-known in Australia. We are trying to change the thought pattern of a whole society, aiming to educate people, including younger generations, about their options and that beauty does not have to be painful or invasive. Imagine a world where you can go and have a series of weekly massages and walk away with minimal cellulite, a flatter tummy, lifted bottom, toned
arms, or tighter skin, a world where you can have a facial treatment that leaves no redness to the skin, no punctures or bruising, but still delivers a reduction in fine lines and wrinkles, lifts eyelids, plumps lips, shapes cheekbones and reduces the dreaded double chin − this is the world of Endermologie. We teach the French approach to beauty: start early and maintain your youth; don’t wait until it’s too late and you have to resort to extremes to reverse ageing, sun damage, cellulite, and weight gain.
The best moments are with our patients For our first birthday celebration, we invited 10 of our clients to dinner at a fancy restaurant. These women had never met and were from all different ages and stages of life. We all bonded over Champagne, an incredible meal and cake and shared the story of how La Clinique was born and where it was headed. It was an incredibly special night and a privilege to be able to share our success with a room filled with some of the people that had helped us achieve our 1st birthday milestone. For us personally that night defined who we are as a business who we both are as women.
The best is yet to come The very best thing about working with your best friend is that we get to experience this wonderful, crazy, fun journey together. We always talk about how one day when we are 100 years old (but look 45 thanks to Endermologie), we will be sitting on a porch in our rocking chairs happy with the fact that two mums from the Sunshine Coast left their footprint on the world of beauty. We want La Clinique to pave the way in the beauty industry by always having the latest non-invasive technologies, and we are confident we can continue on this path with our friends at France Medical by our side.
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PROFILE PROMOTION
TREATMENTS Treatments: LPG Endermologie Bloomea MacroExfoliation EO75 IPL Tuenda LED Light Therapy
CONTACT La Clinique laclinique.com.au
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ALL SKINS CAN BE IMPROVED By JUDITH LENNAN Owner / Le Salon & Medi Spa / Hunters Hill, Sydney
Who I Am What I do best
Our best-selling products
I specialise in facials, it’s what I love to do! At my salon in Hunters Hill, I also often combine medi spa treatments such as photo rejuvenation, needling and IPL in conjunction with high performance facials. The combination of the two delivers incredible results.
The Longue Vie range from Guinot is our bestseller. The formulation has stood the test of time and clients love it! At the moment their new product Age Summum is flying off the shelves. It’s the crème de la crème of anti-ageing and restores the cellular activity of the skin.
Why I love my job
My colleague and friend Rosie and I are senior therapists who have worked together for many years. We have a wonderful rapport and we motivate each other. We work as a team and we open and close together. I may be the owner of the business, but I am just as much hands-on as Rosie. We also enjoy dinner together often and find that laughter and friendship is the best form of motivation. When one person is lower in spirits than the other, we pick each other up.
My favourite part of the job is developing a relationship with my clients and helping them with their skincare needs. Everyone’s skin is different and some of my clients I have been looking after for over 25 years. One of my clients was a teenager when I started treating her, and she is now a grown woman with her own teenage daughter. They are now both clients and I often have tyree generations of women that I look after in the one family. It’s immensely satisfying to be trusted with clients’ skin and have that close bond.
What I want everyone to know I have learnt over the years that all skins can be improved. There won’t be a skin that I can’t treat no matter how many issues they have with acne, rosacea or any other problematic skin condition. The right treatment plan can do wonders.
Lifting each other up
Hunters Hill is special to me My favourite memory in my career was coming back to Hunters Hill where it all began for me. Hunters Hill has always been a community that has embraced me as a therapist and supported my business. It was lovely to be back, and in my first week in the new salon, many familiar faces dropped by to say how happy they were to have me back and they made a booking to visit again. It's a very nice memory I’m grateful for.
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PROFILE PROMOTION
TREATMENTS Facials Hydraderm Microdermabrasion Collagen Induction Therapy IPL Waxing Eyebrow Shaping
CONTACT Le Salon & Medi Spa lesalonhuntershill.com.au
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SOLVING SKIN CONCERNS NATURALLY By VANESSA GRAY LYNDON Founder & Director / Vanessa Megan / Marrickville, Sydney
Who I Am My values brought me here I began making skincare in 2001 when I became obsessed with cleaning and nourishing my skin naturally. I couldn’t find a natural skincare brand, so I decided to make one for myself. Then my friends asked for samples and I began thinking this might be a new trend. Little did I know that my hobby would become my life’s purpose. By 2008, I was the first to market with an Australian Certified Organic skincare range. I didn’t start out with a plan to solve skin concerns naturally. I was simply driven by a set of values.
Customers care about ingredients Since then, the skincare landscape has changed quite a bit, especially when it comes to the ease of the sales conversation. When I started selling at market stalls, I was talking to people every day. I felt a sense of urgency to protect people from what they didn’t yet know. I didn’t want to lecture, but back then, people were not inspecting ingredient listings the way they do today. Now, our customers are educated and very informed, and they find us because they are looking for us.
It’s all about natural innovation Innovation is my biggest motivator − but innovation in the most natural way. I love to observe what results are achieved with synthetic skincare and then I turn to nature to find the ingredients that will prove that naturals can offer the same results. This quest keeps me returning to my lab every day, as well as the people I work with. Good communication and transparency are keywords I use to
define the success of our team. A great team evolves when everyone knows their strengths and weaknesses and is given the support, trust and autonomy to work to their full potential.
Our hero product Of all our products, I’m most proud of our award-winning Cryo Ice Cube treatment. I was playing with heat and ice, and studying the skin’s response to extreme polar temperatures®. Ice causes anti-inflammatory oxygen to pump into a site. Heat shakes the cement around the skin cell. So it goes to follow that ice or heat when partnered with pure ingredients is a super natural skin cell regenerator. The Cryo Ice Cube treatment is a great add-on, which can be inserted into any stage of a pre-existing treatment, like IPL or laser. We also offer a comprehensive spa range with a number of treatments for any spa or clinic wanting a results driven organic range as an add-on to their existing offerings.
Proven results Our national case studies have proven our efficacy, which is really exciting. We can place our hand on our heart and talk about solving skin concerns naturally, and we’ve also proven that naturals can absolutely deliver anti-ageing results. So I’m confident we will stand alongside those brands that are known for achieving these results using synthetic ingredients. My father always maintained “If you do what you love, the money will follow.” So I count myself lucky I was given the permission to chase the things I love − from a very young age. It’s now a nonnegotiable for me.
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PROFILE PROMOTION
TREATMENTS Cryo Facelift Ice Cube Treatment Fire & Frost ® Skin Refining Treatment Holy Trinity Daily Maintenance Treatment
CONTACT Vanessa Megan Skincare vanessamegan.com
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PROMOTION
Clairderm Medical Aesthetics An Australian Company with an established legacy for excellence and innovation
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here is no doubt that today’s consumers are looking for better and more advanced results when it comes to their skin and body care. Body-image consciousness has become mainstream and consumers are becoming familiar with treatment options available to them, and are comfortable to explore these. They want results and find it quite acceptable to resort to non-surgical appearance enhancing procedures to address premature ageing and other concerns. This insatiable need is driving the growth of non-surgical treatment options like microdermabrasion, Hydrabrasion, Oxygen Infusion Therapy, LED phototherapy, dermal skin needling, IPL and laser.
A Company with a ‘Legacy For Excellence’ Clairderm Medical Aesthetics is an Australian company that is committed to empowering business success with expert technology. It has a legacy for excellence with over 20 years’ experience in the manufacture and supply of aesthetic, medical and beauty equipment and advanced cosmeceutical skincare. The comprehensive product range has been designed using state of the art technology to perform non-invasive, non-surgical aesthetic treatments for true, natural beauty. Their range includes Clairderm Classic, Slim and Trio Microdermabrasion, Clairderm AquaRenew Hydrabrasion, Clairderm Oxygen and OxyLite oxygen infusion therapy. PhotonSmart LED Phototherapy and PhotonLite 2 in 1-LED Phototherapy and Microdermabrasion, DermaPro 3 in 1 Dermal Skin Needling System, IPL, Laser, Tattoo Removal, HIFU, Ultrasound Cavitation and RF machines together with three professional cosmeceutical skincare ranges, Clairderm, BeautyMed and Aquatonale. These complement the various aesthetic treatments.
Equipment design ensures ease of use and optimal performance Not only does the equipment use state-ofthe-art technology but specific consideration has also been given to design. They offer 58 | SPA+CLINIC
advanced ergonomic features that enable them to be moved easily from room to room. The slimline compact designs ensure they take up minimal space and can fit virtually anywhere. They are also designed for both right and left-hand use thus offering flexibility. Upgrades can be easily and swiftly added and implemented with the clinic. This is a major advantage because outdated equipment can become a very costly timewaster in a busy clinic.
Innovation for superior and consistent results Clairderm Medical Aesthetics are expert innovators of LED phototherapy equipment. PhotonSmart, the most versatile and advanced LED phototherapy system for aesthetic and medical applications, was their first innovation, followed by PhotonLite, which combines 2 technologies in 1 system- LED phototherapy and diamond microdermabrasion. This makes it the professional choice for non-surgical skin rejuvenation with the added benefit of perfecting the skin. It’s packed with features: 3 colours,12 built-in programs, highly adjustable head, 2-year warranty, user friendly, compact, lightweight and powerful. Outstanding results can be achieved when treating age spots, photo-ageing, acne, skin texture, scars, fine lines and wrinkles with no recovery time. Clairderm Medical Aesthetics are also expert innovators of proudly Australian made microdermabrasion equipment ensuring that they constantly breathe new life into the “workhorse” of any clinic. Their comprehensive range offers effective, non-surgical skin resurfacing, rejuvenation and hydration for both medical and aesthetic applications.
Clairderm Skin Trio, the proudly Australian made Microdermabrasion system, is their latest innovation. It offers a non-invasive, hygienic skin resurfacing and rejuvenation procedure that is quick, comfortable, effective and simple with truly amazing results. It’s the preferred choice for medical and aesthetic clinics because it combines three microdermabrasion modalities in one – Crystal, Diamond and Hydra. This gives the practitioner the flexibility of offering either a gentle or more powerful skin resurfacing and rejuvenation procedure in one treatment. The combination of its stylish slimline design, highest standard for quality and hygiene and superior results makes it a must have for any clinic.
Customers Can Rely On Us Clairderm Medical Aesthetics has a solid reputation for not only the quality equipment they sell but also their reliability and customer service. The majority of their equipment is proudly Australian-made. This is a huge advantage and convenient for customers as any questions, help or support can be given immediately by the local expert technical support team. Clairderm understand that their clients are mostly hands-on practitioners who want efficient, effective technologies with as little disruptions as possible. We’d like to personally introduce you to this professional range of expert equipment. Please visit Clairderm Medical Aesthetics at Stand C144 at the 2018 Melbourne Beauty Expo on the 24th & 25th March 2018. Alternatively visit our website MEDICALBEAUTYEQUIPMENT.COM or contact us on 1300 781 239 or office@clairderm.com
CLAIRDERM SKIN TRIO
PROFESSIONAL ONLY SYSTEM
CRYSTAL • DIAMOND • HYDRA MICRODERMABRASION SYSTEM
The latest innovation for non-surgical skin resurfacing, hydration & rejuvenation for medical & aesthetic applications
Join us at Stand C144 for a Demonstration
Proudly Australian Made
3 Technologies in 1 with No Compromise on Efficacy & Patient Outcomes
So why buy 3 machines when you can buy 1? Acne Before
Acne After
q Medical strength micro & hydrabrasion system q The professional’s choice for medical & aesthetic clinics q Offers a comprehensive range of skin rejuvenation & resurfacing treatments q Painless & hygienic q Stylish, slimline design- fits anywhere
Scar After
Scar Before
q Advanced non-surgical solution for the treatment of - fine lines & wrinkles, pigmentation - acne, scars, stretch marks q Over 15 years manufacturing expertise q 2 Year Warranty
BUY DIRECT From The Manufacturer!
• Affordable Equipment Solutions for your Business • Accredited Training Programs • Technical Support from Qualified Engineers • Extended Warranties provided on all equipment • Over 25 years experience in high-tech equipment • Specialising in Top Quality Medical and Aesthetic Equipment
clairderm medical aesthetics skin deep in technology
1300 781 239 office@clairderm.com
www.medicalbeautyequipment.com
WELLNESS
The USPA Coffee & Sea Kelp Contour Wrap is a favourite among clients at the QT in Port Douglas.
The contour scrub gently exfoliates, allowing deep penetration of minerals.
A Sensory Spa Experience Using coffee and sea kelp, USPA’s popular body contour wrap invites clients to relax and renew.
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hat do clients expect from a spa treatment? A break away from the daily grind, some me-time, an improvement of any skin concerns, and a boost to their overall wellbeing would probably apply to most, and while many treatments deliver one or two of the above, not many achieve the ‘whole package’ quite like USPA’s Coffee & Sea Kelp Contour Wrap. Established in Melbourne in 1995, USPA was born with the desire to create a holistic spa experience. Now available at leading spas worldwide, the invigorating Coffee & Sea Kelp treatment is one of the most loved by clients and therapists alike. Combining aromatherapy, an exfoliating scrub, a detoxifying wrap, a lymphatic face massage, and Balinese Body Palming, this signature USPA treatment is deeply relaxing as well as beneficial to treat concerns such as
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cellulite, muscle aches, and fluid retention. “The coffee scrub works to smooth, refine and firm the skin, and the smell is good enough to eat,” says Director of Marketing & Communications at QT Gold Coast, Kobi Facto. Arabica coffee grounds aids in reducing the look of age spots and has a soothing effect, while pumice exfoliates and sea kelp extract allows penetration of minerals. “When your guest is cocooned in their Deep Cleansing Mask, all they need to do is relax and let go as we massage their neck, shoulders and scalp, while the mud draws out toxins and remineralises the body.” The client is guided through a sensory journey using the power of touch and smell as each Coffee & Sea Kelp Contour Wrap follows a 14-step ritual. “The treatment is perfect for anyone and
everyone who may be in need of a pick-me-up. It will not only revitalise your skin, but also help promote detoxification and elimination of water retention, which in turn will reduce the visible signs of cellulite. Performed as a treatment at Buddha Gardens Day Spa, our experienced therapists will always leave you feeling relaxed, refocused and renewed,” says Byron Bay based Spa Director Kerry Pealing. From a spa owner’s perspective, it’s a treatment that’s easy to implement. “We love using USPA Coffee & Sea Kelp Scrub for the ease of application, and the gentle but effective exfoliation it offers. It’s a great product that sells itself and from a spa perspective it is easy for guests to shower off and for us to clean the treatment room after,” explains Noosa based Ikatan Spa owner Katrina Thorpe. “The clients can visibly feel and notice the change in their skin after they have had a scrub. We love to see our clients with a big smile on their face when they leave the spa with glowing skin.” USPA.COM.AU
AESTHETICS
ELECTRIC YOUTH Keeping firm, wrinkle-free skin doesn’t have to involve needles or cuts. An ionised massage promises to deliver a rejuvenated appearance.
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acial fillers and anti-wrinkle injections have become hugely popular in recent years (thank you, Kardashians and Jenners!), however, with many looking for a non-invasive alternative to keeping a youthful appearance, there’s also growing demand for effective facial treatments that don’t require needles or toxins. Cue Guinot’s Hydraderm Cellular Energy, a facial treatment machine using dynamic ionisation to tone muscles and lift skin. The machine offers tailored treatments depending on each patient’s skin concern. As cell renewal slows down with age, so does the synthesis of elastic fibre, resulting in sagging skin and loss of tone. By using a special facial massage technique with the Hydraderm’s ionic rollers, the low galvanic current that is transmitted assures in-depth absorption of serums chosen prior to suit the patient’s skin. According to Guinot, the machine’s new feature, alternating dynamic ionisation, automatically switches the polarity every 2 seconds, thereby ensuring maximum absorption of active ingredients. By stimulating energy, it boosts molecular activity. Following the ionised massage, low heat is released through the rollers to stimulate skin cell renewal and enhance the effects of oxygenating cream. As a one-hour facial, this is a great ‘lunch break treatment’ suitable for even the busiest of clients who
As a one-hour facial, this is a great ‘lunch break treatment’ suitable for even the busiest of clients who can’t afford any downtime.
can’t afford any downtime. The Hydraderm facial visibly relieves tension, improves the skin’s microcirculation and refines the facial features resulting in a more toned and naturally lifted appearance without being invasive, making it suitable for patients with a needle phobia or those who want a subtle, natural result that also prevents premature ageing of the skin. According to Guinot, the Hydraderm treatments are like ‘body building’ for the face. The stylish ‘pod’ sits beautifully in any treatment room and includes a screen inside showing treatment video guides making it extra easy for beauty therapists to perform the relaxing facial.
FOR MORE INFORMATION VISIT AU.GUINOT.COM
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AESTHETICS
THIRSTY
SKIN
Every skin is different, but most people experience some form of dehydration, an issue that isn’t fixed by drinking more water.
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hat’s the one skin concern that most clients have in common? Dehydration. Dehydrated skin can look different on everyone, with some having visibly dry, flaky patches, roughness or tightness, and others being completely unaware of their skin’s lack of moisture retention. In order to treat dehydration, one must understand how the skin works. Transepidermal water loss (TEWL) is the quantity of water that passes from inside the skin to the surrounding atmosphere. Damage to the skin through injury, infection, burns and other assaults will impair the functioning of the epidermis and its ability to retain a good water balance. Dehydration can be a temporary issue prompted by a change in climate, humidity, or temperature, or a condition brought about by poor lifestyle choices, illnesses, or unsuitable treatments and skincare products: Intrinsic (genetic traits) or extrinsic (lifestyle) or acquired disease. 68 | SPA+CLINIC
• Extrinsic factors: the body maintains temperature through perspiration. Playing sports, running, and staying too long in the sun may indeed cause a temporary water loss through sweating. The skin barrier is still very balanced but you experience feeling dry due to these extrinsic factors. • Intrinsic Factors: (a) Poor skin barrier: You may have a barrier disorder with enzymatic impairment within the bi-layers affecting water disbursement throughout the granulosum and stratum corneum layers. (b) One’s ability to maintain water balance decreases with age or through illness. • The acid mantle has been disturbed through poor care, illness, or over-processed skin, i.e., excessive peels, microdermabrasion, and continuous use of abrasive products that disturbs the epidermal bi layers. • Deep wounding or injury disturbs the acid mantle and moisture barrier. As skin professionals, it is important to identify the underlying causes for patients’
dehydrated skin. It could be as easy as moving away from the air conditioning in an office, or a bit more complicated when the skin’s barrier is damaged. According to the founder of dermaviduals, Dr Hans Lautenschläger, it’s vital to use and prescribe skincare based on corneotherapy, i.e. restore and repair the skin’s barrier. “Choice of products should mimic the physical structures of the skin, be free of emulsifiers and contain the appropriate active agents such as linoleic acid to support the skin in reactivating its own regeneration capability. The skin is gently influenced with products that support its own environment in order to return to a more balanced state.” Dr Lautenschläger’s skincare range revolves around exactly that principle. Dermaviduals products with DMS resemble the membrane structure of the natural skin barrier and are therefore an effective solution for dehydrated skin. They are both preventative and supportive to an existing problem. Besides cleansing milks, oils, lotions, and gels, dermaviduals also offer lip repair products, blush, and lipsticks free from nasties and emulsifiers. DERMAVIDUALS.COM.AU
Corneotherapy A treatment pathway for advanced skin therapists Corneotherapy is integral to maintaining long-term skin health by respecting the integrity of the stratum corneum and its defence systems at all times. dermaviduals is 100% FREE FROM Fragrances • Preservatives • Emulsifiers • Colours • Mineral Oils • Silicones Cruelty free
Visit us online or call:
dermavidualsAustralasia
1300 420 223
dermaviduals dermavidualsAustralasia
www.dermaviduals.com.au
enquiries@skincorrection.com.au
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AESTHETICS
When Old Meets New
Founder of AWE Cosmeceuticals, Rebecca Powne, is using the best of both worlds (ancient Ayurvedic ingredients and modern science) to create premium quality skincare.
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ow can you tell if a skincare brand is serious about its effectiveness? It’s when they’re transparent about all their ingredients and explain all of them in great detail on their packaging, as well as on their website. Case in point: AWE Cosmeceuticals, founded by former vice president of the Australian Society of Dermal Clinicians, Rebecca Powne. Powne is a strong believer in the ancient art of Ayurveda while also using modern techniques to create top-notch skincare. “AWE is all about encompassing the natural philosophies of Ayurveda and combining them with modern scientific findings, delivering high quality skincare designed to achieve visible results, with a natural ethos,” Powne describes AWE, which stands for Ayurvedic Wisdom Encapsulated. She is proud to use Ayurvedic ingredients in her medical-grade skincare, with all of them serving a specific purpose. Here, she explains some of the main ingredients used in AWE: Coleus Forskohlii Oil is beneficial for treating skin conditions with inflammatory components such as eczema and psoriasis, and can help reduce acne. Boswellia Serrata (Indian Frankincense) has shown antiinflammatory and anti-ageing benefits. In clinical trials, it has improved fine wrinkling and tactile roughness of skin, due to its stimulatory effects on collagen and elastin fibres.
Cocos Nucifera (Coconut) Fruit juice − not coconut milk, but the reservoir of nutrient rich liquid that nourishes a young coconut for around a year of its life. It is rich in proteins, amino acids, sugars, vitamins, minerals and growth factors. Embilica officanalis (Indian gooseberry) is a renowned rejuvenating fruit in Ayurveda, the Indian gooseberry or amla, as it is known as a potent antioxidant with very high levels of natural vitamin C. Piperine (Piper nigrum) is a bioavailability enhancer, which has become a very interesting field of study, especially for drug delivery and in the field of nutrient and food absorption. It is derived from the black pepper. These ingredients date back to the Indus Valley Civilization, where they were used topically in the form of packs, oils, herbal waters, powders etc. By fusing anti-aging cosmeceuticals with traditional Indian medicine, Powne delivers mostly plant-derived, but potent skincare. “At AWE Cosmeceuticals, we value honesty and integrity. We believe skincare should be free from irritants and harsh chemicals. It should be made from premium quality ingredients in packaging that will not harm the environment nor compromise the integrity of the product. It should be affordable. It should work,” says Powne. We couldn’t agree more. AWECOSMECEUTICALS.COM.AU
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TECHNOLOGY
The Plasma Potential Korea seems to continuously be ahead in the game of cosmetic trends and technology. Their latest coup is a handheld plasma device.
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hat looks like a stylish new hair straightener is in fact the world’s first portable plasma emitting skincare device, and it’s ready to make a big entrance into the Australian market. PLABEAU uses nano-second pulse and dielectric barrier discharge (DBD) technologies to artificially generate the fourth state of matter, plasma. It’s a term we usually associate with TVs, but plasma is, in fact, all around us. It’s what stars are made of, it can be produced by microwaves, and you can find it in neon signs. While the use of plasma for beauty treatments isn’t new, making the technology fit into a handheld, cordless, portable device is a game changer.
Korean beauty device company PLABIO is slowly but steadily building a ‘plasma empire’ with revolutionary products not only in the skin treatment sector, but also in haircare, pet grooming, and even in homes with plasma air purifiers and plasma vacuum cleaners set to launch by 2019. Their latest product launch, the PLABEAU, made its mark at Cosmoprof Asia last year by taking home the Beauty Circle Award in the skincare product category. Now, the company wants to conquer the international market. PLABIO CEO Kim Moon-hak says “We are excited to expand the applications of plasma technology in the beauty sector
The antibacterial properties of plasma help reduce acne
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to be used in the convenience of all our customers’ homes. Australia is a market we’ve always been interested in entering and we hope our Australian users can reap the wonderful benefits of plasma skincare.” Based on scientific evidence that plasma aids in sterilising, cell regeneration, and hydrophilicity, the PLABEAU promises to kill germs, reduce pigmentation, tighten skin, and alleviate wrinkles by emitting ions smaller than skin’s pores into the dermis. Furthermore, it enhances the delivery system of the skin, improving absorption of cosmetic ingredients to an average of 41 per cent. As the device is battery operated and about the size of a remote control, it’s extremely easy to use and doesn’t take up much space. Compared to the large, bulky plasma technology devices that have been on the market for a while, its portability is PLABEAU’s strength. It allows two settings, low and high energy depending on a client’s skin concern. PLABIO sees the PLABEAU as a perfect addition to spas and clinics, not only as an easyto-use skin treatment device for a wide range of clients, but also as a retail product to sell to those same clients after they’ve experienced the great results of the PLABEAU. With a suggested retail price of approximately AUD $900, it’s significantly cheaper than larger machines making it an attractive product for practices looking to minimise their asset expenditure. FIND OUT MORE AT PLABIO.CO.KR/EN/
One for all and all for one The next generation of salon equipment is all about multitasking. Introducing Mesoestetic’s 44-in-1 face and body rejuvenator.
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nvesting in new machinery is a decision not to be rushed for clinic and spa owners as it often involves hefty price tags, not just for the machine itself, but the training of staff, the maintenance of the product, and new marketing collateral to attract customers. It’s for this very reason most practice managers would rather have one machine that can do it all instead of various specialised ones. Not only to keep ongoing costs down, but also to avoid cluttering their treatment rooms with often unsightly machinery. Mesoestetic have listened to this trend and responded with their latest innovation: Genesis. Unlike any other facial and body treatment device currently on the market, Genesis offers 44 different face and body treatments combined into one piece of equipment. By introducing SmartDrivityTM technology, Genesis allows the fusion of radiofrequency and transcutaneous drive resulting in a plethora of possible skin treatments. While radiofrequency helps skin regeneration as it increases cellular metabolism, brief high voltage pulses allow optimal penetration of active ingredients into deep layers of the skin. Their synergy optimises the response to treatment as it generates biological action in the tissues. Genesis can be used for the following treatment areas:
Facial Treatments: anti-ageing, lifting , sensitive skin with redness, anti-ageing for the eye area, post-surgical anti-ageing for the eye area, double chin Body Treatments: bust remodeling, post-surgery breasts, buttocks, legs, arms, abdomen remodeling, postpartum abdomen Genesis is characterised by the simplicity of its menu, its touch screen and its compact size, making it the perfect ally for most practices and salons. As mesoestetic continues to research and develop new products and treatments to make the Genesis device even more versatile and powerful, owners of the machine will be able to update the software via the USB port. Multiple treatment options in each of the equipment’s pre-set programs means treatments can be tailored to each individual’s needs and concerns to achieve optimal results. Mesoestetic’s in-vitro studies have shown a 4000% higher penetration of the active ingredient in the dermis, and a 1200% increase in the epidermis when using Genesis’ transcutaneous drive. Genesis is supplied with a stand and a welcome pack consisting of a full set of consumables, two gowns, protocol guide, user manual and patient cards. MESOESTETIC.COM/EN
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The Healing Power of Light While we’re urged to stay out of the sun to protect our skin, there’s a part of sunlight, infrared, that we should all get more of.
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France Medical’s Vital Dome will be launched at the Beauty Expo in Melbourne on March 24 & 25. Located on stand B121.
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here’s nothing quite as cozy as feeling warm, whether it’s under a blanket all rugged up on a cold day, in the arms of a loved one, or in a hot bubble bath. Our bodies love warm temperatures, so much in fact, that heat has been used to heal and nourish them for centuries. But instead of sweating in a sauna, there’s a more effective, and comfortable way to garner the benefits of raising the body temperature: Infratherapy. Since being discovered in the 19th Century, Infrared has come a long way in the health and wellness industry and is used for a variety of health benefits. Far infrared is a vital radiation of the sun, and a natural and essential factor of growth and healing on earth. It is fully absorbed and emitted by the human body as biocompatible radiation, which makes it the natural source of heat to living creatures. Far infrared penetrates up to 1.5 inches beneath the skin and acts directly at the cellular level without heating up the air around you or causing any burns. It is shown to strengthen the immune system (7x more than traditional saunas), lower systolic and diastolic blood pressure, fluidize blood circulation, reduce muscular tensions and pain, and stimulate collagen production, which is key to anti-ageing. This new ‘detox’ treatment program is meant to supplement the very popular nutritional vitamins, herbal teas, work out sessions and more. Even though the latter are all about cleansing the body of any
TECHNOLOGY
excess toxins, they don’t work as well as far infrared treatments do to eliminate metabolic waste from the inside out. France Medical is bringing the far infrared treatment to Australian spas and clinics; Vital Dome is the French advanced infratherapy ecosystem that’s already found great success in Europe, Hong Kong, and Russia. Vital Dome is entirely designed and manufactured in France using the finest of materials. Its parabolic shape allows the user to move and stretch at their convenience during the session. The dome only covers the body from the shoulders down, leaving the head outside for complete relaxation (no risk of claustrophobia or breathing difficulties). During a Vital Dome treatment, patients relax on a heated infrared bed for 20 to 40 minutes. The temperature is set for between 37°C to 80°C depending on the protocol chosen. The heat is evenly distributed to the entire body from four key points (back, chest, legs and feet), as far infrared cleanses the body of toxins and heavy metals. Patients can enjoy benefits including detoxification, rejuvenation, and even slimming down as the metabolic rate is increased. As the infrared doesn’t heat up the air, it’s a safe and reliable treatment. Moreover, it doesn’t require much of your staff’s time as all it takes is someone to start the treatment, and quickly clean the bed in between patients. The performance of the Vital Dome has had tremendous satisfaction rates. It has been supported not only by individual users and beauty professionals, but also by the outstanding results of clinical studies. The results after 12 sessions are beyond expectations with up to a 4 cm reduction on the waistline. After using the Vital Dome, 82% of users found they felt more relaxed, 63% noticed an improvement in their skin firmness and 77% noticed an improvement in their general wellbeing.
Because of infratherapy’s non-invasive technique and ease of use, Vital Dome can easily be combined with other treatments offered by your business. It can also provide significant enhancement of other care programs and healthy lifestyle routines including endermologie®, yoga, aromatherapy and exercise. Vital Dome cabins include up to 200 programs, which can be tailored to every patient’s specific concerns and needs, but all of them show an increase of overall wellbeing when done regularly. FOR MORE INFORMATION, VISIT FRANCEMEDICAL.COM.AU OR CALL 07 3393 9342.
Take care of your body. It’s the only place you have to live. – Jim Rohn
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TECHNOLOGY
Head To Toe Body Contouring has come a long way from being limited to a few areas to becoming a full face and body solution.
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specially at the start of the year after we’ve all indulged in one too many drinks (per day) and too much food during the Christmas break, body contouring seems heaven-sent. While the fat-reducing treatments are not an alternative to a healthy diet and exercise, and shouldn’t be seen as a weight loss solution, they are a great way to get rid of stubborn bulges that are too hard to target naturally. Patients seem to agree with body contouring treatments becoming increasingly popular every year, and more and more people go beyond treating the ‘obvious’ areas, such as the abdomen and thighs, to including facial contouring and skin tightening to their treatment plan. While previously practices needed different machines to achieve both skin tightening and fat reduction, Cryomed’s Ulfit is a 2-in1 solution able to lift, tighten, and contour.
ULFIT BY CRYOMED Ulfit uses Ultrasound technology to effectively reduce fat cells as well as tighten the deep layers of the skin, the so-called SMAS. 78 | SPA+CLINIC
“If you have wrinkles, fine lines or sagging skin on your face or neck, Ulfit treatment can help to tighten and rejuvenate your skin. Ulfit can also help to contour and tighten specific body areas. Because Ulfit Face Lifting targets various depths, even deep wrinkles can be improved using this treatment,” according to Cryomed. In contrast to other body contouring systems which use applicators on one specific spot on the body, Ulfit has a handheld cartridge that is moved around over larger areas, and therefore able to treat several areas in one session. The applicator releases ultrasound in a circular spray motion as opposed to a line treatment, which allows for a quick and effective delivery. “Treatment for the entire face and body can be delivered in approximately 45 minutes. Treatment to individual areas of the face or body can be delivered in as little as 15 minutes.” Ulfit can successfully treat the following areas: • Forehead • Eyes • Cheeks
• Jaw line • Chin • Neck • Decolletage • Love handles • Flanks • Abdomen • Thighs While some clients can see results immediately after the treatment, most will see the final result 8-12 weeks later once the body has eliminated the broken fat cells for good and the full effect of the skin tightening has taken place. In contrast to many other skin tightening and body contouring devices, Cryomed’s Ulfit is small enough to sit on any bench top, and the flat screen can even be folded down while the machine is not in use. Weighing just over eight kg, it can easily be moved between treatment rooms. Ulfit is the winner of the My Face My Body Award for ‘Best Customer Service by a Manufacturer or Supplier’ offering comprehensive clinical training and ongoing system support. CRYOMED.COM.AU
ITface HAScheeks ARRIVED! thighs
neck jowls
double chin
flanks
arms
back
love handles
wrinkles
tummy
buttocks
ALL IN ONE • FACE LIFTING • SKIN TIGHTENING • BODY CONTOURING
IMMEDIATE & LONG-LASTING RESULTS • PORTABLE • COST EFFECTIVE
Ulfit body contouring & face lifting: making a real difference to real patients What an awesome experience it was! In less than an hour I had lost an inch off my waist!
www.ultraa.com.au
...the results were unbelievable —Sarah
1800 455 441
TECHNOLOGY
The Perfect Lunch Break Treatment For the patient that can’t afford downtime, but still wants to have radiant, rejuvenated skin, consider fractional laser.
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ou know the type of patient Emerge treats the following concerns: that wants it all, but only has 30 • Age spots minutes to spare? They’re hard • Sun damage to please, and only book in if they’re • Skin tone and texture assured no one’s running late and they’ll • Wrinkles be in and out the door in a flash. • Surgical scars They also don’t like other people to • Acne scars know they’ve had a skin treatment, which • Stretch marks is part of the reason they don’t want With most Emerge treatments taking to spend much time at your spa in the less than an hour, it’s the perfect lunch first place, and any prolonged redness break offer for those busy -and impatientor downtime is not an option for them. patients. While the device is capable of At the same time, they want treatments delivering up to 30mJ/mb of power, the that make a difference. Difficult? Yes. practitioner has total control over energy, Impossible? Not with the right device. pitch and absolute density. Cynosure’s Emerge is a fractional The fractional laser can knock out laser system, which provides aesthetic the deepest wrinkles, improve the most treatments with little to no downtime challenging scars and help to correct a and delivers deep, non-ablative laser wide variety of other skin imperfections, micro-beams for fractional treatment. both on light and dark skin. Before and after, photos courtesy of Sean Doherty, MD It creates areas of treated tissue The best thing about it? There are surrounded by untreated tissue, which no consumables to be purchased by the results in the body’s natural healing process and creates new, owners. With most machines requiring ongoing purchases in order to healthy tissue to replace the areas of affected tissue and this will operate it, Emerge can treat skin again and again without you worrying result in healthier, younger looking skin. Collagen and elastin whether you have enough consumables left to get through the week. CYNOSUREAUSTRALIA.COM production is promoted, and skin appears younger and plumper.
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FROM ONLY
$167
P/W
NO DOC FINANCE AVAILABLE*
Ask us about our current
EMERGE OFFER There has never been a better time to purchase!
INVEST IN YOUR OWN PREMIUM LASER PRODUCT FROM THE GLOBAL LEADERS IN AESTHETIC TECHNOLOGY. Low upfront investment, no consumables, and high treatment returns Flexible treatments for several skin conditions and skin types Options for no downtime and minimal downtime treatments Does not require topical anaesthesia Excellent treatment outcomes with visible, long-lasting results
BEFORE
AFTER
BEFORE
AFTER
Photos courtesy of Cosmedical Skin Solutions
For your complimentary LIVE IN-CLINIC DEMONSTRATION contact infoaustralia@cynosure.com today and schedule a time that suits you.
infoaustralia@cynosure.com | cynosureaustralia.com * Pricing is based on approved purchasers only, over a period of 60 months. © 2017 Hologic, Inc. ALL RIGHTS RESERVED. Cynosure is a registered trademark of Hologic, Inc. Emerge is a trademark of Hologic, Inc.
TECHNOLOGY
Nothing Lasts Forever Tattoos were once a lifetime commitment, but thanks to advanced laser tattoo removal technology, getting inked doesn’t have to be permanent anymore. Photo courtesy of A. Rish, MD After 10 Tx
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Photo courtesy of L. Weinstein MD After 2 Tx
attoos seem to have become the norm. From a time when inked MedLite’s advanced technology even enables practitioners to skin was mainly associated with rock stars, bikers, or criminals, treat the full spectrum of ink colors. Tattoos will gradually lighten we’ve come a long way. Nowadays, it seems like tattoo parlours with each treatment session. Most tattoos require between 5-15 are visited by all kinds of people, young and old, male and female, treatments; however, physicians can recommend a treatment regime free-spirited and conservative. based on each individual’s circumstances. According to research by McCrindle, one in every five MedLite’s PhotoAcoustic action allows practitioners to treat Australians has a tattoo. With women, it’s even one in every four. tattoos on dark and light skin types, as well as on tanned skin. Patients Unfortunately, 27% of those that got inked, regret their decision to generally describe a range of sensations from tingling to the snap of a some extent, and a whopping 15% have started or are looking into rubber band as the laser treatment is administered. Immediately after getting their tattoo removed. the first tattoo treatment, the skin will whiten temporarily. There is no doubt the tattoo removal market is growing This whitening will resolve within a few hours. at a significant rate, in other words, thousands of Australians The most incredible thing about the MedLite is the are looking for a trusted place to undergo a tattoo removal results, which tend to completely restore the bare skin’s treatment, so as a spa or salon, being able to offer a safe appearance, in some cases without even the slightest ink laser tattoo removal treatment can not only be financially residue or scarring. lucrative, but also create a trusting group of clientele that Thanks to its multiple wavelengths, the MedLite can may come back for tattoo unrelated treatments. treat more than unwanted tattoos. Other treatable skin Made up of tiny ink particles trapped by fibers concerns include: deep in the skin, tattoos were once difficult to remove. • Acne scars Getting a tattoo then meant having a tattoo for life. • Sun-damaged skin Now, lasers like Cynosure’s MedLite can help make • Wrinkles unwanted tattoos a thing of the past. • Pigmented lesions, including Nevus of Ota, café-au-lait The Q-Switched laser technology in MedLite delivers lesions, solar lentigines, uneven skin tone, and melasma pulses of energy that penetrate and target the unwanted With this wide array of possible treatments, it is no tattoo, Proprietary PhotoAcoustic Pulse breaks down the surprise the MedLite is deemed the ‘workhorse’ of tattoo ink into smaller particles, making it possible for aesthetic lasers. Cynosure's MedLite CYNOSUREAUSTRALIA.COM the body’s own natural processes to clear them away. 82 | SPA+CLINIC
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The worlds largest installed Q-Switched technology is now the most affordable. Offers multiple revenue streams: • • • • • • •
Pigmentation and sun damage Melasma Fine lines and wrinkles Acne scars Vascular lesions Fine vellus hair Tattoo removal
Chosen by the Asian Aesthetic market as the ‘product of choice’
Before
After 5 Treatments
Before
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Courtesy of D. Rainone, MD
LIMITED STOCK AVAILABLE
infoaustralia@cynosure.com | cynosureaustralia.com * Pricing is based on approved purchasers only, over a period of 60 months. © 2017 Hologic, Inc. ALL RIGHTS RESERVED. Cynosure and MedLite C6 are registered trademarks of Hologic, Inc.
TECHNOLOGY
Sclerotherapy VS Laser The demand to have spider and varicose veins treated is increasing, so which treatment should your clinic offer? We take a look at two options.
Cynosure's Elite+
Leg veins: Before and post 5 Tx Photos courtesy of C. Arroyo, MD
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t is estimated that about 50% of over 50 year-olds suffer from spider veins and varicose veins. It’s just one of those things that happen when you get older, although causes other than age can be heredity, hormonal imbalances (especially during pregnancy), obesity, or regular prolonged standing. Even strenuous exercise can cause vein abnormalities. When blood back-flow occurs, small pools of blood form in the vein causing it to appear swollen or enlarged, which usually results in visible red or blue veins under the skin. While some are just unsightly, others can cause itchiness or pain. With such a large amount of people affected by vein issues, offering treatments that improve vein conditions — whether cosmetically or medically motivated — can be a lucrative business decision. Generally, there are two options to treat spider and varicose veins, Sclerotherapy and laser. We take a look at both options. 84 | SPA+CLINIC
SCLEROTHERAPY Sclerotherapy is effective in eliminating the majority of spider veins and some varicose veins. It involves injecting sodium tetradecyl sulfate, a solution which causes the vein to collapse and eventually fade. There is no anaesthetic required, and side effects are usually limited to mild bruising and swelling, however several treatments may be necessary, and the treatment is often limited to fairly small spider veins as large, varicose veins tend to be less responsive to Sclerotherapy. A visual improvement of the vein can usually be seen straight after the treatment, while the full result may not be visible until a few months later. Sclerotherapy is mainly performed on the legs.
LASER For patients with a needle phobia, or spider veins on and around the face, treating them with a Nd:YAG laser may be the better option. The Cynosure Elite+ Dual Wavelength system
laser allows the treatment of veins up to 3mm in diameter, showing highly effective results on both light and dark skin. The 1064 nm Nd:YAG laser uses a focused beam of light that damages the unwanted veins, which in turn, eventually fade. Precise custom treatment of the vessel can be achieved while similar surrounding structures, such as the epidermis, remain largely unharmed. As the laser creates heat, some pre- and post-treatment cooling with ice packs or similar is advised to make the experience as pleasant as possible for the patient. Side effects are minimal, usually only consisting of mild redness post-treatment, which subsides within a few hours. As with Sclerotherapy, several treatments may be necessary. Whether to use Sclerotherapy or laser on a patient has to be decided on a case by case basis and after a thorough consultation using ultrasound to determine which treatment will be more effective.
Get Ready For Change The medi-cosmetic industry is always evolving, so who better to hear a trend prediction from than a surgeon? Dr William Mooney shares his thoughts on the future of the industry.
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e have fantastic, exciting new developments in facial cosmetics. It’s exciting because it results in better outcomes for patients. The ultimate goal of an age appropriate more natural look which is affordable, quick and easy to apply is the holy grail - and is becoming ever closer to us. There are five things that I have seen change recently:
1. AUTO-SELECTION Back in the day, patients used to bring in pictures of their favorite celebrity and request their nose or chin and expect the surgeon to replicate that on their face. It was always a problem because the best nose/face is your nose/face - just a better version of it. So, trying to replicate an Angelina Jolie face on someone else’s face was forever going to be a bad idea. But, what’s happened now because of software apps such as Snapchat and Facetune etc. - patients are morphing their own faces, rather than coming in with pictures of celebrities - they come in with a reference to a morphed version of their own face. It’s useful because it is far easier to make a better version of their own face, rather than a face and features that belong to someone else. However, I do caution against it creating unrealistic expectations for patients. 86 | SPA+CLINIC
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2. MEDICAL TO COSMETIC CHANGE OF TREATMENTS A lot of treatments that were for originally medical reasons have had a cosmetic shift and patients have begun to like that. For example, teeth grinding - something that is almost omni-present amongst busy 30 to 40 year-old women - results in a masculine jaw line. We used to inject the Masseter muscles (chewing muscles) to decrease this swelling and decrease the teeth/ jaw grinding at night time and the result was a slimmer, more feminine face. Now, people are asking for that procedure just to get a slimmer face. The other one is PRP (platelet rich plasma treatment), which was originally pioneered by orthopedic and sports doctors where they spun the blood, took the platelets and plasma out, and injected it into the injured tendon in sporting injuries. Now, we use this technique to rejuvenate faces, skin and hair for baldness. Once again this is a treatment that began as a medical procedure that has morphed into a cosmetic procedure - which is exciting. It is a natural genesis of any treatment to find all of its potential uses. Remember that botox (muscle relaxants) started as a medical treatment for Myokymia (flickering of the eye) and it still has a myriad of medical uses, but of course it is most commonly known as a cosmetic anti-wrinkle treatment.
3. THE AGEING POPULATION The retirement age has been 65 in Australia for many years, because life expectancy was 70. Now, life expectancy is 80, 90 or beyond - my own mother is 78, and that used to be an old person, but she plays A grade tennis, tap dances, breeds dogs, has a PhD and has a very active social life. She still wants to look good - so we need to create a whole new gamut of cosmetic treatments for this generation. Using a smattering of muscle relaxants and a facial which works on a 20 or 30 something year old isn’t going to cut the mustard on a 78 year-old face. Especially given this cohort of people had no sun care when they were younger, didn’t have good diets and didn’t know about all the things that we know now are preventative. What we’ve done for this group of patients is a more significant, multi-faceted approach to anti-ageing. Like anyone else, they don’t want to jump straight under
a knife for a face lift - and so we have developed a lot of deep space fillers, which are essential in loss of volume. Because the loss of volume in this cohort isn’t just skin thinning, but also re-absorption of bone - so there is a really significant loss of volume in this age group - so counteracting that is very difficult, but effective if you’ve got a good injector. Also combined with this is more diligent skincare regimes, and I find this 70+ age group needs
the wrapping paper (skin), and the skin is the first thing you see - and I’ve got to tell you it is the most important thing. ‘Skincare, skincare, skincare’ is the rallying call for 2018 for cosmetics. The techniques to do this, of course, are preventative but new skincare regimes of advanced gentle lasers, combined with intelligent rejuvenating, result driven facials and other techniques such as PRP, skin tightening are the new age/ cutting edge of good cosmetic facial technology.
However, increasingly there is a phalanx of different techniques that we can perform as a ‘lunchtime’ procedure, such as injectable liquid facelifts, injectable (non-surgical) rhinoplasty, and new threading techniques that may require less than 24 hours downtime.
5. FASTER, FASTER, FASTER
a complicated and quite intense but eventually rewarding skin care regime of multiple lasers and facial techniques.
4. WRAPPING PAPER I look at my kids at birthday parties or recently, Christmas, and when we give them a present they tear off the wrapping paper, eager to get to the present inside. And that was the technique for cosmetics for a long time - where we ignored the wrapping paper (the skin) to jump to needles, injectables and muscle relaxants straight away. I see a lot of my cosmetic colleagues are missing
Less and less patients want to have formal surgery and more and more want to have a minimal downtime procedure i.e. lunchtime facelifts, non-surgical rhinoplasty etc. The reality is that we never want to compromise outcome to appease an impatient patient. However, increasingly there is a phalanx of different techniques that we can perform as a ‘lunchtime’ procedure, such as injectable liquid facelifts, injectable (non-surgical) rhinoplasty, and new threading techniques that may require less than 24 hours downtime. All of these things I offer in my rooms and they are fantastic for patients on a limited budget, who want a fast outcome. I always counsel patients that formal assessment is necessary, and that formal surgery usually results in a better outcome. But in many cases, patients have a minor deformity in their nose (for example from a minor trauma), and this can be repaired and fixed with injectable rhinoplasty with zero downtime at a fraction of the cost of formal rhinoplasty. Liquid facelifts we have been talking about for a little while, but certainly the new group of micro-thread lifts are amazing in terms of giving a lovely midface and lower third face facelift with minimal (less than 24hrs) downtime. Imagine having a mid and lower third face facelift and going back to work confidently and comfortably the next day? That is where we are headed with facial cosmetics in 2018. But as always - watch this space, because in 12 months’ time, I will be giving you a totally new and modified report from today’s. Dr Mooney is a fully qualified Fellow of the Royal College of Surgeons (FRACS) and experienced ear, nose, throat, facial cosmetic and head and neck oncology surgeon, and founder of Face Plus Medispa. s pa a n d cl i n i c.co m.a u | 87
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A Step In The Right Direction Varicose veins are not only unsightly, but can cause all kinds of problems. Thankfully, there’s an innovative laser treatment available making enlarged veins a thing of the past.
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o you belong to the 30% of Australians who have unsightly, enlarged veins on their legs? Varicose veins are all too common, especially for people who stand a lot in their jobs like doctors, nurses, or flight attendants. Varicose veins are enlarged, dilated veins that tend to bulge above the skin surface and show a light blue colour. When veins fail to keep the blood moving towards the heart, and become ‘leaky ‘allowing some of the blood to seep back into the veins, they become enlarged, and often visible. As these veins no longer fulfill their main function, and in severe cases, can actually become dangerous as they can increase the chance of blood clots, it is best to treat them. Founder of The Vein Institute, Dr Zil Yassine, is bringing surgery-free Patients can go back treatment of varicose veins to work the next day, and to Australia, aiming to scarring is insignificant. educate people about their The procedure takes less options when it comes to than an hour, and two the common condition. follow up appointments With no GP referral are scheduled within six required, the walk-in to eight weeks, during walk-out treatment is less which some veins may need complicated than many further injection treatment people believe. Of course, to achieve the best results. a thorough consultation Dr Zil Yassine uses endovenous laser ablation. Having performed is vital to find the best thousands of venous treatment. interventions, Dr Yassine looks forward to making endovenous laser “Not always is a varicose vein treatment necessary; if the vein is ablation (EVLA), which is widely used in Europe and the US, more small and the leg is healthy we advise against it,” Dr Yassine explains. readily available to the Australian market. “If there is any swelling or pigmentation of the lower legs, if you “Our patients describe visits to The Vein Institute as similar are getting aching and pain after a long day of standing, you need to appointments at their local GP and are quite thankful that medical treatment. There is a cosmetic angle as well; if the look of they don’t need any time off work. They’re also thankful for their the varicose vein concerns you, that is affecting your life as well.” rejuvenated legs,” says Dr Yassine. Ultrasound is used during the consultation to determine the With clinics in Adelaide, Brisbane, Canberra, Melbourne, and treatment options. If a varicose vein treatment is necessary, the Sydney, The Vein Institute has already helped thousands of people procedure is performed by inserting a small microfiber laser into step out of the clinic with confidence. the leg. Done under local anesthetic, there is no need for a hospital THEVEININSTITUTE.COM.AU stay, and downtime is minimal to non-existent. 88 | SPA+CLINIC
BEAUTY EXPO MELBOURNE
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MEET THE FUTURE OF SKIN DIAGNOSIS AT LAST A SKIN DIAGNOSIS DEVICE TAILORED TO YOUR BUSINESS After the success of the multi awarded Modeling Bloomea using Macro-exfoliation technology, the brand aims to revolutionise the beauty industry one more time with its new skin diagnosis device. The equipment will be one of a kind as it will integrate skin care protocoles tailored to your clients’ needs based on YOUR services and YOUR expertise.
Combining a total of 10 measurement tools, it will be your main partner to boost your cosmetic sales and reinforce the credibitility of your expertise. The small ergonomic device comes together with a computer that includes a software fully personalised according to your recommendations so it enitirely fits your business model. The different functions of the equipment include: • Camera with with 3 different light types: UV, circular and incident • General assessement of the patient‘s face: shedding, face shape, pores, pigmentation, wrinkles... • 3D analysis of the skin texture • Sebum analysis • Hydration analysis • Pictures before and after the treatment • Product and treatment recommendations based on YOUR cosmetic range and services • Results and treatment recommendations report sent by email to the client for a better follow-up The equipment will be released at the coming Beauty Expo in Melbourne. Pre-orders already available. FRANCEMEDICAL.COM.AU or call 07 3393 9342
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The Harley Clinic Expands Into Melbourne Part of the Australian Cosmetic Group and DHI Medical Group Australia, The Harley Clinic is a pioneer in non-invasive cosmetic procedures.
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he newest addition to Melbourne’s CBD is the opening of The Harley Clinic’s new clinic on Bourke Street in March, designed to provide the highest quality skin, body and facial aesthetic treatments. “The Harley Clinic is a haven for wellness, a clinical space dedicated to feeling and looking our best. Our aim is to create an inviting environment to inspire and support our clients to pursue wholebody wellbeing and healthy habits,” said Marketing Manager Michelle Coster. Brimming with experience and enthusiasm for their specialties, The Harley Clinic’s professional and highly skilled team will offer a wide range of proven treatments to their clientele. “The treatments and services we will provide include anti-ageing, medical grade skin care solutions, as well as the latest technology in body fat reduction and skin tightening. Our aim is to provide a holistic approach to aesthetic needs, focusing
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on client based, individual outcomes – ensuring the best version of one self.” The range of cosmetic services available at the new Melbourne clinic include some of the most effective methods and modalities to treat specific skin issues aimed at making women and men feel beautiful and confident by enhancing the client’s best features. The new clinic environment has been created to provide a space that has warmth to it and strong character. We wanted something that was inviting and inspiring for our staff and clientele. We like natural finishes, warm lighting, comfortable seating, a vibe that you would expect in a
city such as Melbourne, however discreet enough for our clients. One of the most exciting non-surgical procedures for clients bothered by stubborn fat, in particularly hard to target areas including, chin, abdomen, knees, inner-thighs and backs is the CoolTech fat-freezing technology. In the land of permanent fat reduction technology, these are notoriously difficult areas to treat. No needles, no incisions, no scars, a non-invasive applicator delivers precisely controlled cooling to bust fat fast by targeting the fat layer to eliminate fat cells. CoolTech has different kinds of applicators to cater for a range of different areas, such as curved contours, broader areas or fat folds. After one treatment patients can expect to see a 20-30 per cent fat reduction in the treated area which can be done over an extra-long lunch break with no downtime. The Harley Clinic practitioner will be able to guide each client on how many treatments they need in each area, depending on the nature of fat that each body stores. Optimal results can first be seen in eight to 12 weeks. Different to other fat-freezing treatments on the market, The Harley Clinic provides a full body shaping approach that ensures results. The process takes the client on a journey of understanding their body with additional treatment features including 3D body scanning (before and after) as well as a personal body coach to encourage further change in lifestyle and overall wellness. Distributed in Australia by Cryomed, the European manufactured device has had 1,000,000 successful treatments performed worldwide. Today the CoolTech system is available in aesthetic medical practices in more than 40 countries, with The Harley Clinic offering it in all clinic locations (Melbourne, Sydney & Brisbane). THEHARLEYCLINIC.COM.AU
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Lift Your Lash Game Amy Jean has truly made her mark in the ever-growing brow and lash industry, and now she is expanding her lash services outside her own salons with a Keratin Lash Lifting Kit. By Nadine Dilong
Amy Jean
Above: Before And After Lash Elevate Right: The Lash Elevate Kit, $120
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s someone who religiously wears mascara every day, the thought of perfectly curled, feathered lashes is always on my mind. Falsies are great for a special occasion, but too much hassle to stick on, and the more permanent option of lash extensions proved too high maintenance for my liking, so I was intrigued to try the ‘arch angel’ Amy Jean’s latest lash service: the Lash Elevate Keratin Lash Lift. “The Lash Elevate™ with Keratin treatment is a game changer particularly for women who lust after darker, longer lashes, but can’t face the high maintenance factor of extensions,” says international celebrity lash and brow artist, Amy Jean. “Not only does this treatment tint, lift and curl your natural lashes, using Keratin in the final step means your lashes get some good-for-you nourishment too.” Like a perm for your lashes, the treatment bends and lifts straight lashes upwards thereby creating the appearance of fuller, longer lashes, and can be combined with a tint to darken light hair. Stepping into AJ’s breathtakingly gorgeous salon in Sydney’s CBD, she assures me the treatment will be very relaxing for me as all I have to do is lie down and close my eyes. After my lashes are isolated, a silicone mould is used to achieve the perfect curl, and several layers of lash lift solution are applied. It’s a very comfortable treatment for clients that takes roughly an hour. The final step is Amy Jean’s latest game-changer: the application of Keratin. “Keratin is a natural protein that helps injured cells to repair and grow, so it has the power to create stronger, healthier lashes 92 | SPA+CLINIC
with regular use,” says Amy Jean. The Keratin is applied like mascara, and a tube is given to each client for daily at-home use. Depending on everyone’s natural lash life cycle, the lift can last for up to 8-12 weeks – more than triple the time of extensions, and doesn’t require any maintenance during that time. “The lifting effect is so powerful, most women are totally awed that their natural lashes could ever have such incredible wow factor. It transforms them from ordinary into extraordinary,” the eye couturier explains. Amy Jean is offering her Keratin Lash Lift Kits to approved stockists, both within Australia and internationally. The kit includes perming solution, setting solution, nourishing oil, bonding agent, lint free under eye pads, the Keratin strengthening solution, and four different sized moulds (profiles) for clients’ desired lift. As for my own experience with the lash lift, the compliments on my “perfect” lashes came flooding in the days after the treatment, and even now, almost two months later, I can leave my lash curler in the bathroom drawer. With zero maintenance, and the option to nourish and strengthen my lashes at home thanks to the Keratin tube, this is a treatment guaranteed to have a high satisfaction rate with clients. For more information on Amy Jean’s Lash Elevate treatment, visit LASHELEVATE.COM.AU
The Best Of Both Worlds Creating both mineral makeup and natural, highly effective skincare, Cher Donaldson’s Alluring Minerals is a brand perfect for spas and salons.
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reat service, effective treatments, and qualified staff should be the key to the majority of your business revenue, but don’t dismiss the power of retail products in your spa or salon. According to salon coach Pam Stellema, “it’s now more important than ever for every salon and spa to have substantial retail sales to boost their profits, and salons and spas that have a strong focus on selling retail will invariably be more profitable than those whose focus is primarily on providing services.” But of course, finding a brand that fits your clinic’s approach, mantra, and even aesthetics can be hard. Moreover, most brands specialise in either skincare or makeup – but what if you want both? Founder and CEO of Australian skincare and mineral makeup brand Alluring Minerals, Cher Donaldson, may just have what you (and your clients) are looking for. “Our ingredients are of the highest quality and locally sourced. We use organic bio-
active ingredients that are cosmeceutical grade to enhance your skin,” Donaldson explains. “My products are perfect for spas and salons because they are gentle enough for all skin types, no matter the skin concern, and contain highly effective ingredients to deliver visible results .” Launched in 2013 after the mother of five wasn’t happy with the beauty products on the market back then, Alluring Minerals now offers mineral based makeup including foundation, eyeshadow, mascara, bronzer, lipstick and more as well as a 13-piece skincare range with cleansers, toners, exfoliators, serums, and creams for every skin type. Being a 100% vegan brand, Donaldson’s products are plant based. “Our extraction process does not compromise the biomatrix integrity of the fruit or plant, unlike the old methods of drawn out percolation or heat. Our extracts are pure, locally sourced, unadulterated, are highly active and ethical,” she explains.
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Among some of the highly effective ingredients in Alluring Minerals’ skincare is sea buckthorn oil, which contains over 190 nutrients and phytonutrients, including vitamin C − 12 times higher than that of an orange. “When used topically, it’s a great natural cleanser and exfoliator. It can also help heal burns, cuts, wounds, sunburn, rashes, and other types of skin damage,” making it suitable post-treatment. Other essential ingredients are the antiageing herb Gotu Kola, the antioxidant coenzyme Q10, and the moisturizing jojoba oil. 94 | SPA+CLINIC
“Did you know that the wax esters found in Jojoba are identical to the natural sebum produced by our own skin? This is why this oil has the ability to penetrate deep into the skin to help keep it line free and assist in the control of breakouts,” the skin expert explains. Donaldson’s makeup range complements the skincare perfectly, as it is made with mineral and clay based ingredients that are soothing and healing, and offer antibacterial benefits to skin. This health focused approach doesn’t mean there’s any compromise on pigment or longevity, though. The eyeshadows glide on with incredible coverage, the mascara
creates volume and lift, and the lipsticks add a serious pop of colour. As both the makeup and the skincare are free of any nasties (no Sulphates, Parabens, Phthalates, Petrochemicals, Synthetic Colours or Synthetic Fragrances), allergic reactions are highly unlikely, and clients’ satisfaction rate is high as they can use it as soon as they walk out your salon door. Cher Donaldson looks forward to stocking Alluring Minerals in more spas and salons this year and can’t wait for her brand to grow even bigger. FOR MORE INFORMATION, VISIT ALLURINGMINERALS.COM.AU
Next Level
NAIL ART Shellac is nice, printed nail art is nicer. Take a look at the latest nail tech creating out-ofthis-world nail art. The future is here.
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hen team SPA+CLINIC went to Cosmoprof Asia a few months ago, our heads were spinning from all the innovative machines and products, but it’s safe to say we all had a favourite: The O’2 Nails Mobile Nail Printer. Want a picture of your dog on your pinky? No problem. Feel like sporting your kid’s doodle on your thumb? Easy. Whatever photograph or design you want on your nails, this impressive little gadget will transfer it from your phone onto your nail within seconds. While previous generations of nail printers may have left customers with a blurry mess, the latest ones actually deliver on all fronts, creating a sharp, clear image on even the smallest of nails. The whole process takes about as much time as getting a shellac manicure, starting with a few layers
of base coat and builder gels to create the most even surface for the ink. The printing itself takes about 35 seconds per nail, followed by some cleaning of any excess ink, and a layer of top coat. With results lasting up to a month, maintenance is minimal, and clients can choose whether they want to print on their natural or artificial nails – it works on both. At only 2.5 kg and the size of a lunch box container, the Mobile Nail Printer doesn’t take up much counter space at all. Connecting wirelessly to smartphones, the printer works by using an app that comes with hundreds of pre-installed nail art designs, which are regularly updated and added to.
As customers are always looking for the latest nail trends and newest innovations, the O'2 Nail Printer is a great addition for that extra ‘wow factor’ as possibilities are virtually endless. The Chinese nail product manufacturer (with its Australian branch located in Melbourne) offers consumable kits including ink cartridges, gels, and cleaner pads, and an extensive video library with instructions and training opportunities. One cartridge can print on up to 800 nails making the cost per nail about 15 cents. The nail printer itself comes in different colours to suit your salon’s aesthetics, and retails for $1,200. O2NAILSAUSTRALIA.COM.AU
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Healthy Nails, Happy Customer In order to achieve beautiful nails, the foundation must be right.
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n 1969 Jessica Vartoughian opened the Jessica Nail Clinic in Hollywood, at the time it was the first nails-only salon in the world. Her commitment to natural nail care became an instant hit with A-list celebrities, socialites and beauty editors in the most prestigious fashion magazines and continues to remain as relevant now as ever before. For over 45 years, women from all walks of life have trusted Jessica with the care of their hands and nails. Building loyal clientele is the cornerstone of any successful business and today Jessica continues to thrive whilst providing high quality products and the knowledge to support successful businesses throughout the world of nail care. It is of the utmost importance to start with the basic nail and develop its underlying health and beauty. As women know, a cosmetic makeover looks its best only when the skin beneath is beautiful. As for nails, no matter how good a manicure looks when first done, its lustre will fade within days without a healthy foundation underneath. Jessica’s system helps create and cultivate healthy, natural nails for all women. The Jessica Nail Cultivation System® was developed with passion and love. The unique natural nail care philosophy is grounded in the basics, and sets the standard with innovative formulations designed for every nail type. The brand’s commitment is to serve clients for the health and beauty of their natural nails and provide beauty professionals with the education and service expertise to successfully build their business. Beautiful nails are not born – they are carefully cultivated. By using Jessica Cosmetics products and prescribed treatment regimens, any woman can achieve healthy, beautiful nails. Gorgeous colour starts with the right foundation and nails have their own physiology, just like hair and skin. To ensure the best care and a beautiful manicure, each Jessica Nail ‘Cultivist’ is trained in the fundamentals of successfully restoring health and wellness to their client’s natural nails. The Jessica Nail Cultivation System and exclusive treatment basecoats are designed with this philosophy in mind. With the help of nurturing botanicals, antioxidant vitamins and proteins, Jessica products work to improve nails at the foundation whilst utilising soothing and protective formulas. Jessica also recognises the need for a harmonious gel system and led the industry through the development and introduction of GELeration® in 2010. A unique Soak-Off Gel Polish System that complements the company’s approach to natural nail care and one 96 | SPA+CLINIC
A pioneer in nail care, Jessica Nails has been around for 49 years
which embraces the philosophy of care, protection for natural nails, and high quality standards. Jessica Cosmetics are committed to the safety, integrity, and quality of their products for clients and beauty professionals alike. A balanced blend of science and nature ensure Jessica products are developed using state-of-the-art ingredients. Formulations are created with the performance professionals need for superior service and the results customers want. The expert brand always uses the finest ingredients from antioxidant vitamins to therapeutic herbs and healing agents, and the products are not tested on animals, are eco-friendly, 7-free and are regulatory compliant for worldwide distribution. Jessica Vartoughian personally tests all products to ensure that they meet her highest standards. Jessica Cosmetics Australia proudly service the nail industry locally and can be contacted at 1300 470 648 or online at JESSICACOSMETICS.COM.AU where you can also sign-up for an online professional account.
Welcome TO A NEW
OF NATURAL NAIL CARE! GELeration takes a unique approach to natural nail care that embraces JESSICA’s philosophy of care and protection for the natural nail. Manufactured to the highest quality standards, GELeration offers fantastic colour that dries in seconds and lasts 21+ days without smudging, chipping or peeling. GELeration will not damage the natural nail, is easily applied and quickly removed by a professional nail technician. GELeration gives active women the freedom to look their best in record time.
WANT MORE FROM A GEL? • Do your clients complain of dry and damaged nails after removals? • Do your clients opt to ‘take a break’ from Gels? • Do your Gels chip prematurely? • Do your gels go gluggy and stringy after a couple of uses? • Is your Gel still ‘exclusive’ to professionals?
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SPOTLIGHT
Cream of The Crop Spruce up your retail offering with any of these high performing products
Made from 100% pure L-ascorbic acid, the only form of vitamin C readily absorbed by the skin, this crystalised product CosMedix Pure C can be mixed with any cosmetic product or serum to help firm and brighten the skin and prevent premature signs of ageing caused by environmental damage. COSMEDIX.COM
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The Biologi Bd Luminosity Face Serum includes a single extract, Davidson Plum, which harnesses the plant’s internal process and the power of skin-loving phytoactives. The 100% active serum delivers the highest concentrate of organic botanicals for visible results. It increases skin strength, hydration, and creates a barrier against environmental factors and photosensitivity. BIOLOGI.COM.AU
The dermaviduals Self Tanner helps reduce uneven skin tone caused by tiny blood vessels near the surface, spider veins and acne scars to create beautiful, even skin. The membrane cream (lamellar structure) has active agents DHA (INCI: dihydroxyacetone) and erythrulose to provide an even tan and complexion. Using only the highest quality ingredients that are fragrance free and won’t irritate or cause breakouts, it leaves skin feeling soft and hydrated and lasts for up to a week. DERMAVIDUALS.COM.AU
Endota New Age Peptide Firming Moisturiser is formulated with advanced hexapeptides to guard against wrinkles. This advanced moisturiser aims to replenish, hydrate & fortify skin. Vitamins A, C & E combat free radical damage. Sodium Hyaluronate provide deep hydration, firming and plumping effects to help diminish the appearance of fine lines and wrinkles. Skin is instantly hydrated, plump and smooth. The moisturiser is fragrance free and suitable for all skin types. ENDOTASPA.COM.AU
Instantly mattify, refresh and set with Murad MattEffect Blotting Perfector, a translucent, liquid blotting formula in an on-the-go cushion compact for 8am skin all day. Soft Focus Mattifying Spheres absorb oil, minimize pores and perfect skin. Set makeup, touch up throughout the day, or use on bare skin for a natural, matte look. Cooling, antimicrobial applicator won’t disturb makeup. Works on all skin tones. MURAD.COM.AU
EARLY MORNING DEW
The Colorescience Calming Perfector is ideal for sensitive skin as it helps to neutralise redness and soothe irritation. This gentle formula contains a universal goldennude tone that helps minimize redness and imperfections. The primer also works to blur the appearance of large pores and fill in fine lines and wrinkles. Cucumber extract helps to soothe and calm irritation and blue algae extract provides powerful antioxidant protection. COLORESCIENCE.COM
Our lips are predisposed to being the driest spot on the face or body because the protective layer of the skin is so incredibly thin. The sun, eating, drinking and matte lipsticks all zap moisture from your lips To combat the dehydrating effects of eating and drinking, Dr Spiller Lip Contour Filler Cream is an intensive conditioner with hyaluronic acid to boost moisture, oligopeptides to stimulate collagen and cold pressed coconut oil to smooth and soften. Lips will look and feel softer, smoother and plumper. DR-SPILLER.COM.AU
LI’TYA is founded on the principals and ideals of providing Wellness Spa Therapies through products and treatments built upon the herbal knowledge and traditional healing techniques of Indigenous Australian Aboriginals. In 2000 LI’TYA broke new ground in the Australian Skincare industry taking it into a whole new realm blending traditional Indigenous knowledge from our First Nations People with traditional spa therapies. The result was a truly unique Australian Wellness Spa Range that is internationally recognised and loved. In respect and honour of the Indigenous people of Australia who have shared their wisdom and land with us, LI’TYA’s products and business practices take a ‘Tread Lightly’ approach to the environment in a globally sustainable way. LI’TYA products are made using pure Australian botanicals, sustainably wildharvested ingredients and are certified organic where possible. The LI’TYA philosophy also recognises that the way the ingredients are sourced, harvested and preserved matters. LI’TYA products are Australian made and owned, certified cruelty-free using biodegradable and recyclable packaging. Dihlbi Age Defying Serum is an advanced delivery treatment serum that provides your skin with deep nourishment and rejuvenation. This light and silky textured serum is packed with bio active botanical extracts and vitamins, whilst being rich in anti-oxidants for the skin’s repair and promoting cell renewal for dull, dehydrated and ageing skin. Dihlbi, meaning ‘early morning dew’, contains a world first with its naturally stabilised vitamin C extraction process providing a long lasting encapsulation to facilitate better cellular absorbency. Dihlbi Age Defying Serum will leave your skin feeling firm, hydrated and visibly luminous.
Key Ingredients • BANKSIA FLOWER (Banksia Serrata): Advanced bio active cellular extract from the nectar of the nutrient-rich flower grown in the woody Banksia Tree; Rich in vitamins, proteins and sugars that support skin structure; Contains amino acids and antioxidants A, C and E; Benefits work synergistically to improve skin firmness; Helps the synthesis of collagen • K AKADU PLUM (Terminalia Ferdinandiana): Advanced bio active cellular extraction providing a naturally stabilised Vitamin C; Has the highest concentration of natural Vitamin C of any known plant; Vitamin C fights free radicals, helping to prevent damage to the skin’s cell structure; Stimulates production of Elastin and Collagen to help maintain skin suppleness; Reduces inflammation in the cell • BETA-CAROTENE (Daucus Carota): The best source of skin safe Vitamin A; Stimulates cellular turnover; Improves tone of mature and damaged skin; Repairs DNA damage in new cells • ROSEHIP (Rosa Canina): Rich in Omega 3, 6 & 9 for healthy cells and deep hydration; Vitamin A & beta-carotene for cell renewal, antioxidant and DNA repair; Lycopene reduces redness, supports cell metabolism and supports collagen • ESSENTIAL OILS: Australian Mandarin – Meditative & brightening; Native Fragonia – Calming, Tranquil & antibacterial; Frankincense – Calming, healing & anti-inflammatory; Vetiver – anti-inflammatory, anti-depressant & antiseptic LITYA.COM
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SPOTLIGHT
A high-impact eye balm to help reverse and delay signs of ageing in the delicate under eye area. DNA Renewal Eye Balm combines DNA Repair Enzymes with Growth Factors to simultaneously help repair past damage, stimulate anti-ageing growth factors while helping to tighten and reduce wrinkles. Dr. Moy’s formulation is designed to help combat UV damage that causes 90% of visible ageing with DNA Repair Enzymes, while addressing the loss of collagen that causes thinning and wrinkles with barley derived Growth Factor. ADVANCEDCOSMECEU TICALS.COM.AU
100 | SPA+CLINIC
Changes in in the skin flora under the influence of different factors (UV, cold, stress, hormones, etc.) make the skin hyper-sensitive: the skin overreacts to these types of aggression and can no longer defend itself. Drawing on these latest discoveries in skin biology, Payot's Crème N°2 Cachemire strengthens and restores balance to the skin flora. As well as this action, it moisturises and acts as genuine anti-skin stress care by calming sensations of discomfort and reducing irritation and redness. PAYOT.COM/AU/EN
The Bestow Beauty Plus Oil moisturises, nourishes, purifies and protects your skin from within. What you put on your skin is only half the story. It helps prevent skin congestion and spotty break-outs and can even dissolve existing blockages caused by sticky, irritating sebum. This special oil blend improves the quality of skin sebum from deep within so that is provides a healing, anti-inflammatory, protective outer layer for your skin, keeping it youthful and vital. BESTOWBEAUTY.COM.AU
A powerful new multifunctional hand and nail treatment, the Alpha H Liquid Gold Rose Hand Cream utilises clinical concentrations of alpha hydroxy acids in conjunction with powerful natural antioxidants, proteins, amino acids, essential fatty acids and topical vitamins. 10% Glycolic Acid speeds up cell renewal and stimulates production of collagen and elastin. In conjunction with 2% Lactic Acid it also effectively minimises the cuticle whilst conditioning keratin and Vitamin B5 rejuvenate the appearance of dry, rough and peeling nails. ALPHA-H.COM
Don’t forget to offer your clients a top quality hand wash in your bathrooms. Palm Beach Vintage Gardenia Hand & Body Wash will envelope your clients’ skin with Aloe Vera, Chamomile, and Seaweed Extract while the smell of Gardenia will fill any treatment room with a beautiful floral perfume. The clean, minimalist packaging adds a decorative element to your vanity, sink, or shelf. PALMBEACHCOLLECTION. COM.AU
P’ure Papaya Renew is a unique, light weight cream that may help to reduce the appearance of scars, stretch marks, and dry skin. Research indicates that the ingredient Gotu kola may assist with promoting the development of healthy collagen, while the vegan product also softens and hydrates skin and may help to promote skin elasticity. Suitable for sensitive skin it can be used on the face and body. PUREPAPAYACARE.COM
Infused with five plant oils specifically chosen for their ability to break down makeup and facial debris, this luxefeeling Paula’s Choice Perfect Cleansing Oil nurtures skin’s moisture balance. The fragrance-free formula is gentle, yet works incredibly fast, leaving nothing but silky, clean skin. Sunflower, coconut, meadowfoam, jojoba and grape seed oils come together to simultaneously cleanse and replenish skin’s barrier. PAULASCHOICE. COM.AU
A staple in any lipstick lovers regime and the perfect addition to an exfoliating facial, this pout-polishing French Girl Rose Lip Polish is a must for ensuring lips are kept soft, smooth and supple. Organic sugar works to gently exfoliate as you massage the scrub into lips whilst organic shea butter and coconut oil deeply hydrate, and organic mint and rose geranium essential oils grant a mild plumping effect. MECCA.COM.AU
The Skeyndor Aquatherm Thermal Concentrate Water is formulated with thermal water from Salies-deBearn, a natural spring located in the French Pyrenees. The thermal water from Salies-deBearns has a balanced composition in salts and oligo-elements, which is optimised when treating and preventing skin's mineral deficit. The mist has an extraordinary contents in Magnesium ions, the highest registered contents in mineral water, and Magnesium is a key element in the recovery of damaged skin. SKEYNDOR.COM
Combining 16 super fruit and plant extracts with locally sourced Manuka Honey, Orange Peel and Sandalwood, the Face Mud Daily Cleanser, Exfoliator & Mask draws out impurities from deep within the skin whilst delivering a healthy dose of Amino Acids and B vitamins. Upon contact with water, the Face Mud develops into a soft paste, gently exfoliating and buffing away dead skin cells while depositing pure vitamin C to reveal a bright, glowing complexion. Designed for everyday use, the unique formulation of Coconut, Aloe Vera and Apricot Oils transforms the Face Mud into a nourishing treatment mask. HERBSANDHEART.COM
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35+ CLINICAL years of ™ SKINCARE
CLINICAL SKIN SOLUTIONS
A Clinical Skincare Range esteemed by professionals! Clinical Skincare is internationally recognized as a leader in Natural Skincare for over 35
years. We have developed, tested and refined a product-line known today as a “Naturaceutical Range” which represents a marriage between pharmaceutical grade ingredients and naturally sourced plant and fruit extracts to create a clinically concentrated, natural hybrid range producing lasting results with no allergies or reactions.
Latest techniques and product ingredients
Before & After
Clinical Skincare: Pure. Proven. Perfect. offers these benefits with Professional and Retail starter kits, low minimum orders and guaranteed product performance with longer shelf life as they contain no mineral oils, lanolin, paraffin, artificial fragrances, parabens, chemical preservatives or silicones. Acne Scarring
Sun Damage
Pigmentation
After
After
After
Acne Skin Treatment Kit • Exfoliates and draws out impurities • Declogging and decongesting • Salicylic Acid removes dead surface cells leaving the skin looking and feeling smoother and cleaner
Cranberry Nutritional Solution
Zesty Orange Hydrating Crème
Proven STAGE 2
Rosaderm Soothing Masque
250ml
We use higher concentrations of active ingredients such as Epidermal Growth Factors, Plant Stem Cells, Vitamins,
Perfect STAGE 3 50ml
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Essential Oils and Free Radical Spin Traps which help to influence the biological functions of the skin, by reversing sun damage and reducing the appearance of fine lines and wrinkles. Your clients seek visible and long-lasting results from CLINICALPRO PRODUCTS: 250mL BOTTLeS PUmP WhITe CSC | 6
Perfect STAGE 3 30ml
your treatments and ClinicalPRO guarantees client satisfaction.
CLINICALPRO PRODUCTS: ROUND BAR JARS 150g 3D WhITe CSC | 1
5%
VALUE Invest in any Clinical Equipment and receive 5% of your BONUS investment value in Professional Skincare Kits = 100% Profit CLINICALPRO PRODUCTS: BOx JARS 3D WhITe CSC | 2
World’s Fastest Laser Systems
CLINICAL MAGMA
PLATFORM & MAGMA SPARK
5x Faster than other systems
The Clinical Magma Platform offers a unique
combination of Diode Laser, Nd:YAG Laser and IPL applications, offering the next generation in fast, effective light-based treatments.
Whole Back in just min
Before & After
7
Hair Removal
World’s Fastest Laser System
Whole Back Hair Removal In Just 7 Minutes
Before
Vascular Lesions
After
Nail Fungus
The Magma Advantage Ê Fast treatments at 18cm2 per second with no wait time
Before
After
Acne Treatment
Before
After
Rejuvenation & Pigmentation
Ê Skin pigment analysis with the unique Melanin Meter diagnostic device Ê All skin types treatable with safe settings Ê Five different modes for customised treatment for all skin types Ê Advanced 4-8°C Constant Cold-Touch Contact Cooling for immediate use and ability to work at ambient room temperatures
Before
After
Before
After
4-8oC
NdYAG HR & Vascluar
Diode HR & SR
IPL HR SR & Acne
1800 628 999 +617 3350 6898
Contact Cooling
Melaninmeter
ask@clinicalpro.com.au www.clinicalpro.com.au
YOUR SUCCESS is OUR PRIORITY
COLOUR
Skincare Infused MakeUp For makeup that does more than just look good, Mirenesse has got you covered.
Perfect Eye Primer Minimises fine lines, locks in shadow, colourcorrects uneven skin tone and brightens eyes while protecting with SPF 15.
Tone Correcting Primer 10 Collagen Provides a neutralizing palette to correct any complexion. Complete with antiageing protection using daily Collagen repair.
Organic Secret Weapon 24Hr Mascara This pure, harsh chemical free formula, with over 90% natural ingredients is perfect for those seeking the balance of natural mascara plus amazing lash results.
1 Step Contour Stick A triple tone matte cream formulation infused with skins own natural moisture factor Hyaluronate.
104 | SPA+CLINIC
Velvet Maxi Airbrush Line Treatment Foundation Multi active foundation helps to maintain skin’s youth while providing immaculately flawless unstoppable wear with SPF 15.
Auto Lip Liner Duet High definition, ultra smooth long lasting gel ink lip liner designed to create the perfect lip ideal for creating multiple looks.
Crystal Colour Drops Hydrating Mineral Powders Four skin perfecting and multidimensional mineral powders work together brilliantly to illuminate the eyes and face and awaken the complexion.
Maxi Tone Lip Bar Create fuller lips without surgery with this revolutionary two tone, Collagen-infused lipstick.
Finishing Powder Brush A professional quality brush designed specifically for the flawless application of loose or pressed powders.
Lash Whip Mascara A 3-in-1 lash lift perfector with clump control for up to 24 hrs and the smallest mascara brush ever.
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INDEX
ADVERTISERS INDEX AFRICOLOGY 25 ALLURING MINERALS AWE COSMECEUTICALS BABOR
93 70,71 13, 60, 61
CLAIRDERM 59,91 CLINICAL PRO
102,103
CRYOMED 79 CYNOSURE 81,83,85 DERMAVIDUALS 69 FIRM N FOLD
29
FRANCE MEDICAL
89
GUINOT 39 INSKIN 4,5 JESSICA NAILS
97
OPI 108 PAYOT 22,23 REED EXHIBITIONS
2,3
SALES CATALYST
33,35
SELA MINERALS
14,15
SKIN FACTORS
10,11
SPA VISION
27
SPRING SPA WEAR
45
SYNERON CANDELA
8
THE VEIN INSTITUTE
6
USPA 107
106 | SPA+CLINIC
©2018 OPI PRODUCTS INC. • MODEL IS WEARING CLOSER THAN YOU MIGHT BELÉM
CLOSER THAN YOU MIGHT BELÉM
one of 12 new shades available in GelColor, Infinite Shine, and Nail Lacquer • opi.com • #OPILisbon
Available from OPI Distributors Nationwide • 1800 358 999 • info@intbeauty.com.au • www.intbeauty.com.au