Issue 86 – Spring – 2019
HOT 100 Services and Suppliers
MEGA VENUES Australia’s big venues are making an impact HOT SPOTS Korea, Thailand and Queenstown
CENTREPIECE at Melbourne Park
A look inside Melbourne & Olympic Park’s highly anticipated event centre
WHERE
GOALS, FUN & MOTIVATION MEET.
Singapore is the perfect place to combine business and leisure for meetings and incentive travel. Our cutting-edge facilities, unique venues and wide range of entertainment options enable forward-thinking leaders to engage and empower their staff with innovative ways of working, thinking and bonding. It’s where your passion for growth – of your organisation and your employees – is made possible. Take your team and business further – plan your next event at visitsingapore.com/mice.
CLARKE QUAY
Contents
40
Spring 2019
8
Cover story Melbourne & Olympic Parks unveils its new event centre
8
33
14 Mega venues Australia’s mega venues are making a big impact in more ways than you might think
20 Hot 100 Meet the top event services and suppliers, as voted by you
42
33 Private dining Spice scopes out the finest private dining spaces across the nation
40 Hot spot: Thailand It's time to rediscover the wonders of Thailand
42 Hot spot: Queenstown
14
Discover why this picturesque town reigns supreme in the event scene
46 Hot spot: Korea Korea is gaining popularity as an event destination and it’s clear to see why
50 Hot seat: Sandy Botterill We put event pro Sandy Botterill in the Spice Hot Seat 4 Spice Spring 2019
20
46
Editorial
Best in the biz
I
Brittney Levinson Editor Managing Director Simon Grover Publisher James Wells Editor Brittney Levinson blevinson@intermedia.com.au National Sales Team
n the Spring edition of Spice Magazine, we’re excited to be sharing the highly anticipated Hot 100: Services and Suppliers. This annual list is a chance for our industry’s hard-working businesses, and those who lead them, to be recognised for the significant roles they play in delivering world-class events. This year’s list features some returning names, as well as some newcomers, all of which are deserving recipients of this achievement. So, a big congratulations to all those listed on pages 20 to 27. In this issue, we also get the chance to highlight some of the mega venues that play a crucial role in attracting business events from across Australia and the world. From the major sporting stadiums that draw thousands to our capital cities to the convention centres that stand proud in regional destinations, these mega venues are a central part of what makes Australia such a compelling business events destination.
Mega venues go beyond drawing delegate numbers and contributing economic value to cities and regions, they are also making positive impacts in other, more far-reaching ways. On pages 14 through 17, we find out how these venues are making environmental and social impacts on their surrounding communities. The Spice team has also been travelling around of late, visiting domestic and international cities with intriguing stories to tell. Discover the stunning natural beauty that is Queenstown, New Zealand on page 42 or explore North Queensland’s leading lifestyle resort on page 44. In this issue, you’ll uncover the surprising, yet fascinating cities of South Korea (page 46), and find more reasons than ever before to take your groups to Thailand (page 40). To follow us around as we scope out new, inspiring destinations and venues, be sure to follow us on the social channels listed below – we can’t wait to share more of our travels with you!
Katherine Ross, Charlotte Marshall Acting Circulations Manager Troy Brookes subscriptions@intermedia.com.au Production Manager Jacqui Cooper jacqui@intermedia.com.au Production Assistant Natasha Jara njara@intermedia.com.au Graphic Designer Alyssa Coundouris Prepress
Spice Magazine Team Group sales and marketing manager Katherine Ross
Sales and marketing manager
Graphic designer
Charlotte Marshall
Alyssa Coundouris
+ 61 2 8586 6176
+61 2 8586 6216
+61 2 8586 6152
kross@intermedia.com.au
cmarshall@intermedia.com.au
alyssac@intermedia.com.au
Visit SpiceNews.com.au for the latest industry news as it happens. Our twice-weekly updates cover venues, suppliers, destinations and technology, as well as inspiration and tips to help you plan stand-out events. @SpiceNews
@SpiceNewsMag
@SpiceNewsMag
Spice Magazine
Tony Willson The opinions expressed by contributors and advertisers in SPICE magazine are not necessarily those of Food and Beverage Media's management or staff. All material contained in SPICE is copyright.
SPICE Magazine is published by The Food and Beverage Media Pty Ltd (ABN 81 163 792 292) 41 Bridge Road, Glebe NSW 2037 ph: 02 9660 2113, fax: 02 9660 4419 ISSN 1832-7176
Spice Magazine and spicenews.com.au are proud media partners of:
2018
DISCLAIMER This publication is published by The Intermedia Group Pty Ltd (the “Publisher”). Materials in this publication have been created by a variety of different entities and, to the extent permitted by law, the Publisher accepts no liability for materials created by others. All materials should be considered protected by Australian and international intellectual property laws. Unless you are authorised by law or the copyright owner to do so, you may not copy any of the materials. The mention of a product or service, person or company in this publication does not indicate the Publisher’s endorsement. The views expressed in this publication do not necessarily represent the opinion of the Publisher, its agents, company officers or employees. Any use of the information contained in this publication is at the sole risk of the person using that information. The user should make independent enquiries as to the accuracy of the information before relying on that information. All express or implied terms, conditions, warranties, statements, assurances and representations in relation to the Publisher, its publications and its services are expressly excluded save for those conditions and warranties which must be implied under the laws of any State of Australia or the provisions of Division 2 of Part V of the Trade Practices Act 1974 and any statutory modification or re-enactment thereof. To the extent permitted by law, the Publisher will not be liable for any damages including special, exemplary, punitive or consequential damages (including but not limited to economic loss or loss of profit or revenue or loss of opportunity) or indirect loss or damage of any kind arising in contract, tort or otherwise, even if advised of the possibility of such loss of profits or damages. While we use our best endeavours to ensure accuracy of the materials we create, to the extent permitted by law, the Publisher excludes all liability for loss resulting from any inaccuracies or false or misleading statements that may appear in this publication. Copyright © 2019 - Food and Beverage Media Pty Ltd.
www.spicenews.com.au 5
Inclusive tech A wave of new technology is making events more inclusive for all attendees, such as live captioning for those with deafness, hearing difficulty or learning challenges.
Signature scents Tap into a new sense and develop a custom scent for your conference or event, or host a
Pink drinks
perfume workshop for a teambuilding activity with a difference.
Pink is having a moment in
Bulk-size amenities
the beverage biz, thanks
Hotels are switching from single-use mini
to warmer weather and
amenities to large, refillable bottles. But these sustainable alternatives are nothing short of stylish – take Ovolo Hotels for example, which has designed custom bottles with cheeky
the fact that they make for a killer Instagram shot. Expect to see pink gin cocktails and rosé on the
song lyrics on the labels.
menu this spring.
Going up, going down Mini bars Impossible-to-find power points
Say goodbye to $8 chocolate bars and $5 waters, mini bars are
There’s nothing more frustrating
getting a reboot (and
than having to search high
some are getting the boot
and low in your hotel room for somewhere to plug in your phone
altogether). Many hotels
charger, and finally discovering it
now offer a limited range of
behind the bed in an impossible
complimentary drinks and snacks, while others are
spot to reach.
removing them completely.
Pre-poured bubbles We understand the practical reasons for pre-pouring drinks for cocktail events, but Champagne is one that should be poured on demand. Don’t ruin our sacred bubbles!
6 Spice Spring 2019
Spice loves
What’s on IMEX America Connect with 3500 exhibitors from 150 countries in one of the biggest meetings markets in the world. 10 – 12 September 2019 Las Vegas, USA
InterContinental Hayman Island
Top 5 most clicked Spice Hot 100: Hotels, Resorts & Venues revealed
The Fullerton Hotel Sydney prepares for opening
Our readers have spoken! The top hotels, resorts and venues in 2019 have been named.
Work is underway to restore one of Sydney's most iconic buildings, ahead of the hotel's launch in October.
Meet Babylon, Sydney’s new 800 pax rooftop venue
Exclusive preview of InterContinental Hayman Island
The Pitt Street venue is a maze of restaurant spaces, lush garden bar areas and private dining nooks.
Spice jetted off to Hayman Island for a sneak preview of the luxury, Whitsunday Islands resort.
Where we’ve been
New venue draws a crowd for Events Uncovered Live performances, expert speakers and a brand new venue made Events Uncovered
Destination Business Events The Association of Australian Convention Bureaux's annual conference will celebrate its 30th year with a new look and name. 18 – 20 September 2019 Melbourne, Australia
AIME AIME promises to be even bigger and better in 2020, with organisers looking to grow the show by 30 per cent. 17 – 19 February 2020 Melbourne, Australia
CINZ MEETINGS Conventions and Incentives New Zealand’s annual business events trade exhibition will move to an earlier date next year. 22 – 23 April 2020 Auckland, New Zealand
2019 a stand-out show.
Seoul, South Korea
Queenstown, New Zealand
Melbourne, Australia
www.spicenews.com.au 7
Cover story
CENTREPIECE at Melbourne Park ABOVE: Artist’s impression of CENTREPIECE at Melbourne Park’s exterior RIGHT: The venue’s paddock-to-plate philosophy will drive its menus
From its sustainable design and prime location to its paddock-to-plate food philosophy, CENTREPIECE at Melbourne Park is shaping up to be a leading destination for business events.
S
ince the announcement of Melbourne & Olympic Park’s (M&OP) $972 million redevelopment (stage one commenced in 2010), the precinct has captured the interest of the business events and tourism industries nationwide. Now in its third and final stage of development, M&OP’s new function and media centre, CENTREPIECE at Melbourne Park, is set to become the most talked about venue in Australia. The venue is scheduled for completion in late 2021. From its distinguished location on the southeastern edge of Melbourne’s spirited CBD, to the creative minds behind the architecture and design, we explored the unique elements placing CENTREPIECE at Melbourne Park top of mind.
8 Spice Spring 2019
A homage to Australia’s landscape Architecturally designed to embody characteristics of Australia’s native landscape, CENTREPIECE at Melbourne Park is placed in the heart of the precinct, surrounded by its legendary sporting and entertainment siblings: Rod Laver Arena, Margaret Court Arena, Melbourne Arena and AAMI Park. The impressive architectural concept is quintessentially Melbourne and will include 8.5-metre ceilings and floor-to-ceiling windows, projecting natural light across a generous 2000-square-metre pillarless ballroom and 800-square-metre pre-function area. Set across two levels, the upper floor will feature 15 breakout rooms, including a 250-seat auditorium and outdoor terraces, all offering uninterrupted views of the city skyline. “The design of CENTREPIECE at Melbourne Park plays on the strengths of its location – the heart of the precinct’s parklands nestled next to the Royal Botanic Gardens and Yarra River, proximity to the city and its proud sporting and entertainment history,” said NH Architecture + Snøhetta director Hamish Lyon. “Distinctively Melbourne, the design of CENTREPIECE at Melbourne Park is intrinsically linked – physically, culturally and emotionally.”
Paddock to plate
TOP LEFT: Pre-function area TOP RIGHT: CENTREPIECE at Melbourne Park will celebrate local Victorian produce BELOW: A look inside CENTREPIECE at Melbourne Park
CENTREPIECE at Melbourne Park boasts dining like no other. With a menu curated by culinary leader and Delaware North executive chef Asif Mamun, it is set to showcase locally sourced seasonal produce driven by a paddock-to-plate philosophy. “Our menu will capture the diversity and culture that catapulted Melbourne to the forefront of worldclass cuisine,” said Mamun. “All events with CENTREPIECE at Melbourne Park have the opportunity to create a bespoke menu guided by the culinary team – presenting a truly unique experience to wow both domestic and international guests.” The team are currently exploring collaborations with local Victorian wineries, breweries and small batch distilleries, set to further elevate the event experience and highlight the incredible produce that Melbourne has to offer.
The forefront of business events CENTREPIECE at Melbourne Park is designed with events in mind, driven by the simple mission to be Melbourne’s most magnificent and marvellous venue. It has the capability and flexibility to host both large-scale and intimate events.
“Our menu will capture the diversity and culture that catapulted Melbourne to the forefront of worldclass cuisine.” – Asif Mamun
“Melbourne & Olympic Parks is truly one of a kind. There is nowhere else in the world offering a series of unique event spaces connected to the thriving heart of a city centre,” said M&OP general manager, Premier Events & Experiences, Lara Burnes. “CENTREPIECE at Melbourne Park will join our impressive line-up of venues – all-inviting for those looking for an unparalleled event experience. “We’re looking forward to 2022 and seeing our new venue provide Melbourne with memorable moments.” Furthermore, CENTREPIECE at Melbourne Park focusses on event sustainability. Designed with Leadership in Energy and Environmental Design Gold Certification, the venue is committed to reducing its carbon footprint. From its construction materials to its water harvesting and innovative recycling program, sustainability is embedded in the venue’s design, helping event organisers and businesses to deliver greener events.
2022 and beyond Bookings are now open for events scheduled from February 2022. For more information on CENTREPIECE at Melbourne Park please visit centrepiecemelbourne.com.au. For expressions of interest or to book a meeting, contact Lara Burnes at lburnes@mopt.vic.gov.au. n www.spicenews.com.au 9
Industry update
Time to shine With three major convention centres currently under construction, more focus than ever on regional destinations and a strengthened commitment to sustainable events, New Zealand is in its prime as a conference and incentive destination.
N
ew Zealand’s business events industry is riding “the crest of the wave” according to Conventions and Incentives New Zealand (CINZ) chief executive Sue Sullivan, as she sat down to reflect on CINZ MEETINGS 2019, the country’s annual business events trade show. Held on 29 and 30 May, the event welcomed some 650 international and domestic buyers who connected with 192 exhibitors at ASB Showgrounds. Sullivan said the quality of the buyers and exhibitors was at an all-time high this year, which is a reflection of New Zealand’s position on the world stage. “Somebody said to me, ‘It almost seems as if New Zealand has grown up’ and I think when you look at the new venues coming in, that we have grown up,” she said.
Pivotal time for NZ New Zealand is in the midst of a significant growth period, with three major convention centres slated to open in the next three years. New Zealand International Convention Centre will open its doors in 2020 with capacity for up to 4000 in the heart of Auckland. Also opening in 2020, Te Pae Christchurch will bring much-needed facilities to the South Island, with capacity for up to 2000 delegates, while the Wellington Convention & Exhibition Centre will open in 2022 with space for up to 1700 delegates in the city’s cultural precinct. “These large convention centres will bring a completely new style of activity and convention, and that will spill out into regions,” said Sullivan. This year, a number of emerging regional destinations were also on show, including Northland and Taranaki, which Sullivan described as the “nuggets” of New Zealand. “Part of our job as the association is to find the nuggets because there's some significant things that go on [in these destinations] that you might never hear about,” she said. “So this is the platform to showcase and share.” 10 Spice Spring 2019
New Zealand International Convention Centre
Sustainability Sustainability was a core theme at CINZ MEETINGS 2019, with organisers and exhibitors both doing their bit to reduce the event’s environmental footprint. The renewed focus came after Sullivan noticed the amount of plastic that was brought in during the show’s build. “I kept thinking ‘There's a lot of plastic coming in here’,” she said. “We've seen stands that have been on the floor for probably three or four years – that’s great. But when these new builds are made, we need to ask, how long are they going to be around for? What are you making them out of?” This year, exhibition guides and event tickets weren’t printed and delegates were encouraged to use the show app for all communications instead. Hosted buyers were also given reusable water bottles, while lunches were served in recyclable brown boxes. On a community note, the show partnered with social enterprise Eat My Lunch, which meant for every one of the 500 hosted buyer lunches served across the two days, one lunch was donated to a New Zealand child in need. Exhibitors were also promoting their own sustainable initiatives, such as reusable coffee cups at the Air New Zealand stand and the new zero-emission Tesla private tours by Nomad Safaris.
CINZ 2020 With a busy events calendar and venue pipeline for Auckland in 2020, CINZ MEETINGS will move to an earlier date of 22 and 23 April next year. Australian hosted buyers have the opportunity to experience more of New Zealand in the MEETINGS prefamiliarisation program, which will include Northland, Rotorua, Wellington and Christchurch. Find out more at meetings.co.nz. n
River View Room
Perth’s most versatile event space.
Victory Lounge
Locker Room
Private Suite
Voted Perth’s best mega venue
18+ event spaces for 2 to 2,000 guests
Stunning views of the Swan River and Perth CBD
Awarded 2018 Best New Caterer nationally
Central Perth location plus onsite parking
To discover more and enquire about your next function, visit optusstadium.com.au/plan-an-event
Advertorial
Find your tribe With its vast array of attractions, iconic buildings and local delights, Singapore appeals to all types of business events groups. Find the passion tribe you identify with most and discover the endless possibilities Singapore has to offer.
Action seekers You like to feel the rush of adrenaline as you skydive, bungee or zip-line through a destination. Don’t miss the opportunity to skydive in the world’s largest wind tunnel at iFly Singapore, plunge down the region’s steepest zip-line at Mega Adventure Park in Sentosa, or feel the rush of the Formula 1 cars as they speed past during Grand Prix Season. For business events, take delegates off-site to experience the thrilling activities at Sentosa Island or organise a team-building activity at one of Singapore’s many attractions.
Socialisers TOP: Gardens by the Bay ABOVE: Hopscotch bar RIGHT: Sentosa AJ Hackett
You like to immerse yourself in the local nightlife, chill out at hidden bars or dance the night away at cool clubs, outdoor concerts and music festivals. Don’t miss the countless major events that take over Singapore every year, such as FORMULA 1 SINGAPORE AIRLINES SINGAPORE GRAND PRIX, Singapore Night Festival and Mid-Autumn Festival. Or explore the nightlife hot spots including Clarke Quay, Ann Siang, Marina Bay and Holland Village. For business events, coincide your conference or event with one of Singapore’s major festivals and events to give delegates a true sense of the local entertainment scene and leave them with a lasting memory of Singapore.
12 Spice Spring 2019
Foodies You like to dine out at award-winning restaurants, try local delicacies and roam the streets in search of the region’s best dishes. Don’t miss the famous hawker centres, which serve up authentic Singapore dishes like chicken rice, laksa, satay and chilli crab. For those with a taste for fine dining, be sure to visit one of the many Michelin-starred restaurants throughout the island.
Culture shapers You like to learn about the heritage of a destination and get lost in local galleries, museums and performances. Don’t miss the chance to wander down Waterloo street where a temple, church, mosque and synagogue co-exist peacefully, in a display of Singapore’s religious acceptance. Or spend a day wandering through museums to get a better understanding of Singapore’s multicultural population.
For business events, host a dinner at one of Singapore’s renowned restaurants, such as JAAN by Kirk Westaway, Candlenut or Violet Oon, or take your group on a street food tour to try an array of Singaporean delights.
For business events, hold your conference or event during one of Singapore’s many art festivals or take delegates on a guided walk through the city to engage in the local culture and history.
Explorers You like to get off the beaten track and discover the charming natural attractions, leisure activities and historic experiences on offer. Don’t miss the plethora of flora and fauna that can be found in Singapore’s four nature reserves. For the history buffs, be sure to stop by some of the island’s longest standing establishments including Old Parliament House and the National Museum. For business events, consider hosting an event in one of Singapore’s historic venues or incorporate a Night Safari into your itinerary.
TOP RIGHT: Little India ABOVE: Violet Oon Satay Bar, Clarke Quay BELOW: National Museum of Singapore
Collectors You like to browse the shops and markets for trendy fashion finds, unique souvenirs and local crafts. Don’t miss the abundance of homegrown Singapore designers at Design Orchard on Orchard Road, the vibrant souvenir shopping in Little India and the on-trend boutiques in Kampong Glam. For business events, set aside a few hours for those who want to shop up a storm or engage with a local supplier to create personalised keepsakes for event delegates.
For more information about hosting an event in Singapore, contact: Meliana Halim Singapore Tourism Board 02 9290 2888 meliana_halim@stb.gov.sg www.visitsingapore.com/mice
www.spicenews.com.au 13
Adelaide Convention Centre
14 Spice Spring 2019
Mega venues
MEGA impact With a venue of mega proportions comes a responsibility to make a big impact and one that goes beyond economic contribution. By Brittney Levinson.
F
rom all-encompassing conference and exhibition centres to worldleading stadiums, Australia’s mega venues play a major role in attracting and delivering business events from all over the world. While their economic impact is indisputable, there’s also a lot to be said about the wider impact these venues have on their local communities and cities. Whether it’s through sustainable practices, community outreach or creating a legacy, these venues are doing their bit to make sure their impact is a positive one.
Inclusive experiences Village Roadshow Theme Parks (VRTP) encompasses a range of attractions and venues on Queensland’s Gold Coast, including Warner Bros. Movie World, Sea World, Wet'n'Wild, Australian Outback Spectacular and Topgolf. With thousands of visitors and event delegates coming through the gates every day, VRTP is committed to ensuring all guests have a memorable experience at their venues. “Village Roadshow Theme Parks is proud of our commitment to the community by providing an environment where organisations
can bring sick, disabled and underprivileged groups to escape from their day-to-day troubles,” says VRTP head of conferences and events Caroline Duveau-Clayton. “At Village Roadshow Theme Parks, we create joy and memories that last lifetimes and our goal is to ensure we do everything we can so as many people as possible can have an unforgettable experience with us.” The venues also have ongoing partnerships with local charities, such as Starlight Foundation and food rescue organisation Soul Centre Pantry. “At Movie World, we have partnered with the Soul Centre Pantry to donate around 20 to 50 fresh food items per day to the less fortunate,” says Duveau-Clayton.
A culture of sustainability When Adelaide Convention Centre (ACC) unveiled its $397 million redevelopment in August 2017, the transformed venue was hailed a “new breed” of convention centre. A key priority of the redevelopment was to ensure sustainable elements were integrated throughout the design. As a result, the venue now features leading energy management and lighting systems that deliver 27 per cent lower energy consumption www.spicenews.com.au 15
TOP LEFT: Inside Adelaide Convention Centre TOP RIGHT: Village Roadshow Theme Parks creates an inclusive environment for all ABOVE: GCCEC’s Build a Bike program
16 Spice Spring 2019
than the original building. The centre’s roof was also designed to collect rainwater and channel it into the River Torrens. In 2018, ACC and Gold Coast Convention and Exhibition Centre (GCCEC) became the first venues in the world to achieve EarthCheck Platinum Certification, which recognises 10 consecutive years of best practice in sustainability. ACC general manager Simon Burgess says sustainability is a key focus for the centre and its culture. “It’s particularly thrilling to achieve EarthCheck Platinum Certification at a time when sustainability and the ‘war on waste’ is such a topical conversation.” The centre continues its war on waste commitment by using fully biodegradable and compostable cups and lids for beverages and has ‘bio bins’ across the venue to keep the vessels out of landfill. It also recently joined the movement to become a plastic straw-free venue.
The EarthCheck Platinum Certification was a welcome recognition for GCCEC, which has been implementing sustainable practices since its opening 15 years ago. GCCEC general manager Adrienne Readings says in the opening years, the centre was determined to create a sustainability culture rather than a single program. “Right back in the very beginning, we began the journey to make sustainability part of the culture,” she says. Sustainability is central to all facets of the business, from waste management and electricity through to food and beverage. “We ensure 85 per cent of our produce comes from local growers within a short radius of the centre, so we’re able to measure our carbon footprint,” says Readings. The centre also partners with local suppliers to recycle and repurpose event equipment, such as banners. “We have a local manufacturer on the Gold Coast who turns banners into beach bags and they’re given as gifts to clients, so there’s as little waste as possible,” she says.
Community outreach Community outreach programs are another way Australia’s mega venues give back to the communities they reside in. GCCEC has a long-standing partnership with Act for Kids, an Australian charity that works to prevent and treat child abuse and neglect.
Mega venues At the end of each year, the centre brings local businesses together for its Build a Bike fundraiser, which sees participants build bicycles to be donated to children through Act for Kids. Readings says the charity is “near and dear” to the team’s heart. “A bike represents a little bit of freedom – it’s not just about giving them a new bike, there’s some real thought behind what bikes do psychologically for kids that are going through things that we just couldn’t imagine,”she says.
Lasting legacy Business events have the potential to create lasting legacies for venues and destinations. Just weeks after ACC unveiled its transformation it played host to the 68th International Astronautical Congress (IAC). “IAC was not only a win for the centre, but our city at large, proving that Adelaide has the capacity and expertise to host complex, large-scale events,” says Burgess.
93 Barrett Drive Alice Springs
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(08) 8950 02000
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The event, which featured billionaire entrepreneur Elon Musk on the speaker program, paved the way for the launch of the Australian Space Agency, based in Adelaide. “Plans for the agency were first announced by the Federal Government at the congress,” says Burgess. “It’s one of a number of lasting legacies from IAC, which has really placed a spotlight on Adelaide’s strengths in space and defence.” Michael Davis, former chair of the Space Industry Association of Australia, says there is “no question” the congress provided the catalyst for the establishment of an Australian Space Agency. “It is safe to say that, had there been no congress, this decision would have been very unlikely,” he says. Mega venues across the country are thinking beyond economic impact to ensure their influence on people, the environment and destinations is positive and long-lasting. n
Info@aspcc.com.au
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www.aspcc.com.au www.spicenews.com.au 17
Mega venues
Multiple milestones for MCEC In a year of milestones, Melbourne Convention and Exhibition Centre (MCEC) is celebrating the 10th anniversary of the Melbourne Convention Centre, along with one year since opening its new expanded space. In the last 12 months, the expanded MCEC has hosted 247 events. In other good news, the centre was named an ‘Employer of Choice’ for the third year running in the Australian Business Awards 2019. “This accolade is testament to our hard working employees, who share a commitment for building a culture that fosters collaboration and creativity,” said MCEC director of people, culture and business improvement Helen Fairclough.
The Gabba guaranteed upgrade Iconic Queensland stadium The Gabba will receive a major upgrade worth $35 million, as announced in this year’s state budget. The funding will cover upgrades to the Woolloongabba venue’s public, corporate and media facilities. Minister for Sport Mick de Brenni said visitors to The Gabba will enjoy easier and faster entry, more food and beverage outlets and updated technology throughout. "Venue hirers have also been talking to us about media and corporate spaces and as part of the upgrade these will be improved as well,” he said. While The Gabba hosts public events for up to 42,000 visitors, it is also a popular corporate event venue, with capacity for 800 delegates across its 11 event spaces.
Venue updates
The latest news and developments from some of Australia’s leading mega venues.
Optus Stadium declared world’s most beautiful Perth’s Optus Stadium has been declared the most beautiful sports facility in the world in the Prix Versailles 2019 international architecture awards. Beating out five international stadiums to land the accolade, the venue was judged on criteria including
18 Spice Spring 2019
innovativeness, creativity, reflection of local heritage and energy efficiency. “This award has confirmed what we have known for a while, that Optus Stadium is a beautifully designed worldclass venue that people love attending to watch sport and entertainment events,
hold meetings and enjoy gala dinners or just play in the parkland,” said Optus Stadium CEO Mike McKenna. “This award is a credit to the innovative design, a collaboration between architects HASSELL, Cox and HKS.”
honest goodness feel good, whole food, made fresh
In our reinvented menu, nature is the hero. Developed in collaboration with the South Australian Health and Medical Research Institute, Honest Goodness is transforming the convention centre culinary experience with its emphasis on minimal intervention foods and conscious reduction of processed elements. Discover more at adelaidecc.com.au/menus.
Adelaide. Australia’s Convention City. +61 8 8210 6677 | sales@avmc.com.au | adelaidecc.com.au
With more than 2000 votes from our readers, this year’s Hot 100 was a hotly contested list. Meet the top event services and suppliers, as voted by you.
HOT 100 SERVICES AND SUPPLIERS
Jetpack Entertainment and Events
Best team-building supplier HIDDEN DOOR EXPERIENCES hiddendoor.com.au @hiddendoor_australia BE CHALLENGED bechallenged.com.au @bechallenged PINNACLE TEAM EVENTS pinnacleteamevents.com.au @pinnacleteamevents TEAMBUILDING AUSTRALIA teambuildingaustralia.com.au @teambuilding_australia
Hidden Door Experiences
XL EVENTS xlevents.com.au
Best entertainment agency SONGDIVISION songdivision.com @songdivision ONSTAGE ENTERTAINMENT onstage.com.au @onstage.entertainment SMA PRODUCTIONS sma-ebd.com @smaproductions AUSTRALIAN NETWORK ENTERTAINMENT australiannetworkentertainment.com @austnetent RUTHERFORD ENTERTAINMENT rutherfordentertainment.com.au @rutherfordentertainment
SMA Productions
Best individual performer, speaker or DJ BRIHONY DAWSON songdivision.com/team_member/brihony-dawson @ladyhoodmusic RODD RICHARDS roddrichardspresents.com.au @roddrichardspresents LAUREN MAC vervetheagency.com/team/lauren-mac
@djlaurenmac
LUKE HANNAN lukehannan.com.au @lukehannanmc JAMES CASTRISSION myadventuregroup.com.au @myadventuregroup
Be Challenged
Best AV and staging company AV1 av1.com.au @av1_australia NW GROUP nwgroup.com.au @nw_group_australasia ENCORE EVENT TECHNOLOGIES encore-anzpac.com @encoreapac AUDIO VISUAL EVENTS audiovisualevents.com.au @audiovisualevents INNOVATIVE PRODUCTION SERVICES innovative.net.au @innovative_syd
Audio Visual Events
www.spicenews.com.au  21
Hot 100
Susan Avery Flowers and Events Events 720
Funktionality Events and Experiences
Best expo builder ICATCHERS icatchers.com.au @ icatchers1
Valiant Events
Best event florist MOSS N STONE mossnstone.com.au @mossnstone
EXPO CENTRIC expocentric.com.au @expocentric
SUSAN AVERY FLOWERS AND EVENTS susanavery.com.au @susanavery
MORETON HIRE moreton.net.au @moretonhire
SEED FLORA @seedflora
HARRY THE HIRER harrythehirer.com.au @harrythehirer_expos
GEORGIE BOY georgieboy.co @georgieboy_melbourne
EVENTS 720 events720.com @events720
MR COOK mrcook.com.au @mrcooktheflorist
Best themes, props and décor
Best hire company
BACKDROPS FANTASTIC AUSTRALIA backdrops.com.au @backdropsfantasticaus
PAGES EVENT HIRE pageseventhire.com.au @pageseventhire
JAK CREATIVE AND EVENTS jakcreative.com.au @jakcreative
COMPLETE FUNCTION HIRE cfhire.com.au @completefunctionhire
FUNKTIONALITY EVENTS AND EXPERIENCES funktionality.com.au @funktionality
EXPONET exponet.com.au @exponet_aus
THIS SPACE thisspace.com.au @thisspace__
VALIANT EVENTS valiant.com.au @valiant.events
DECORATIVE EVENTS & EXHIBITIONS decorativeevents.com.au @decorativeevents
HARRY THE HIRER harrythehirer.com.au @harrythehirer
22 Spice Spring 2019
The Fresh Collective
Best event caterer WINE & DINE'M CATERING winendinem.com @winendinem TOMMY COLLINS BY ATLANTIC GROUP tommycollinsag.com.au @tommycollinsag THE FRESH COLLECTIVE thefreshcollective.com.au @thefreshcollectiveau TRIPPAS WHITE GROUP trippaswhitegroup.com.au @thecalyxexperience THE BIG GROUP thebiggroup.com.au @thebiggrouphospitalityagency
Trippas White Group
Return signed proof to Art Studio, Movie World.
MEGA FUN VENUES AT VILLAGE ROADSHOW THEME PARKS
Call 07 5591 0020, email conferencesandevents@vrtp.com.au or visit themeparks.com.au
1907854
With a choice of six unique properties famous for their exhilarating rides, exciting shows, amazing animals and spectacular theming; Village Roadshow Theme Parks will transform your next conference into a truly amazing and unique experience.
www.spicenews.com.au  23
Hot 100
Scope Productions
Best event management company FUNKTIONALITY EVENTS AND EXPERIENCES funktionality.com.au @funktionality FORUM GROUP EVENTS & MARKETING forumgroupevents.com.au @forumgroup_ NECTAR CREATIVE COMMUNICATIONS nectarcc.com.au @nectar_cc EVENT SOCIETY eventsociety.com.au @theeventsocietyaus SCOPE PRODUCTIONS scopeproductions.com.au @scope_productions
Create Engage
Best support services
Oneill Photographics
Best photographer and videographer
CVENT cvent.com/au @cvent_inc
ONEILL PHOTOGRAPHICS oneillphotographics.com.au @oneillphotographics
CREATE ENGAGE createengage.com.au @createengage
JAMES THOMAS PHOTO jamesthomasphoto.com @james.thomas.photo
THE MONDAY GROUP mondaygroup.com.au @themondaygroup
SYNERGY VIDEO synergyvideo.com.au
CONVERSION MANAGEMENT conversionmanagement.com.au @conversion_management
DIPROSE MEDIA diprosemedia.com.au @diprosemedia
FIRST CLASS VALET firstclassvalet.com.au @firstclassvalet_australia
CREATE ENGAGE createengage.com.au @createengage
24 Spice Spring 2019
Liquid Infusion
Merchgirls
Best corporate gift and merchandise supplier
Best beverage caterers
MERCHGIRLS merchgirls.com.au @merchgirls
COFFEE ON CUE coffeeoncue.com.au @coffeeoncue
HONEYCOMB AGENCY honeycombagency.com.au @honeycomb_agency
LIQUID INFUSION liquidinfusion.com.au @liquidinfusion
BOXES OF BABYLON boxesofbabylon.com.au @boxesofbabylon
THE PROSECCO VAN theproseccovan.net.au @theproseccovanofficial
YAY! PROMOS yaypromos.com.au @yay.promos
MISTER MIXER mistermixer.com.au @mister_mixer
PREZZEE prezzee.com.au @prezzeegiftcards
SWEET&CHILLI sweetandchilli.com/au @sweetandchillidrinks
Best boat and cruising venue SYDNEY HARBOUR YACHT CHARTER sydneyharbouryachtcharter.com.au @sydneyharbouryachtcharter CAPTAIN COOK CRUISES captaincook.com.au @captaincookcruises HAMPTONS SYDNEY hamptonssydney.com @hamptonssydney YOT CLUB yotclub.com.au @theyotclub SEADECK seadeckaustralia.com @seadeck_sydney
Best PR and marketing company MILESTONE CREATIVE milestonecreative.com.au @milestonecreatv ZADRO AGENCY zadroagency.com.au @zadro_agency FRANK PR welcometofrank.com @welcometofrank THRIVE PR + COMMUNICATIONS thrivepr.com.au @thrivepr KREATE kreate.com.au @kreateaus
Best fireworks, lighting and visual effects SHOWFX showfx.com.au @showfxaustralia Captain Cook Cruises
JETPACK ENTERTAINMENT AND EVENTS jetpackentertainment.com.au @jetpackevents SKYLIGHTER FIREWORKS skylighter.com.au @skylighterfireworks THE HYPER GROUP thehypergroup.com.au @the_hyper_group FUSE PYROTECHNICS fusepyrotechnics.com.au @fusepyrotechnics
Best event technology CVENT cvent.com/au @cvent_inc TDC – TECHNICAL DIRECTION COMPANY tdc.com.au @technicaldirectioncompany SPRINTR BY AV1 sprintrbyav1.com @sprintrbyav1 ENCORE EVENT TECHNOLOGIES encore-anzpac.com @encoreapac Cvent
26 Spice Spring 2019
UNGERBOECK SOFTWARE INTERNATIONAL ungerboeck.com @ungerboeck_tech
Hot 100
Limoso Luxury Transport
Best transport and logistics company
Social Playground
Best amusement hire
MURRAYS COACHES murrays.com.au
SOCIAL PLAYGROUND socialplayground.com.au @socialplayground
CTL EVENT MANAGEMENT ctl.com.au
MASH MACHINE mashmachine.com.au @mashmachine_aus
agility.com
AGILITY @agilitylogisticsaustralasia
SMART AMUSEMENTS smartamusements.com.au @smartamusements
LIMOSO LUXURY TRANSPORT limoso.com.au @limosoaustralia
BIG FUN bigfun.com.au @bigfunattractions
ECO CHAUFFEUR ecochauffeur.com.au @ecochauffeur
MAMMOTH SPORTS mammothsports.com.au @mammoth_sports_australia
www.spicenews.com.au  27
Technology
Trend report: Technology
Flying cars might seem far-fetched and highspeed internet a pipe dream, but the latest developments in technology mean they’re closer than you think. 5G technology There’s been much debate around 5G technology, what it is and if it’s necessary. 5G is the next generation of mobile broadband that is set to replace, or improve on, the current 4G LTE connection. The technology promises to move data faster, be more responsive and have capacity to transform the likes of artificial intelligence and virtual reality. While it’s only just becoming available in Australia, the Los Angeles Convention Center (LACC) became the first convention centre in the United States to permanently install a 5G wireless network late last year. LACC launched the tech during the GSMA Mobile World Congress Americas 2018, where organisers said 5G will “transform the way billions of people consume media and entertainment”. “The LACC is taking a visionary approach in deploying its new 5G network, providing nextgeneration capabilities for exhibitors and attendees at Mobile World Congress Americas, and many other events, well into the future,” said Reed Peterson, head of Mobile World Congress Americas, GSMA. But it seems Aussies aren’t completely sold on the tech just yet. According to new research by Roy 28 Spice Spring 2019
5G technology is on its way
Morgan, the vast majority of Australians (91.4 per cent) are aware of 5G technology, yet fewer than half (46.9 percent) “would seriously consider buying a 5G phone”. There may be a way to go before 5G is the norm for mobile users and installed throughout Australian convention centres, but it’s safe to say it’s coming.
Inclusive event tech Technology advancements are making events and conferences more inclusive and accessible to all delegates. Technical production provider AV1 recently launched a new live captioning service, dubbed Scribble, designed to boost inclusiveness at events. Powered by Boxer Analytics, the AI-powered technology provides captions in real time, which attendees can read on screen or on their smartphones. As well as assisting those with deafness and partial hearing loss, the technology also supports the some 20 per cent of Australians who have learning challenges and the nearly 21 per cent of Aussies with English as their second language. The event industry got its first look at the tech during at Spice Magazine’s annual boutique trade
show, Events Uncovered, in July. AV1 managing director Keith Wootton said the technology is an exciting step forward for the industry. “Until now, live captioning has only been delivered by people, not technology,” he said. “By removing the resource constraints of manual labour, cost and complexity, with Scribble we’re able to put this technology within reach for every attendee, every presenter and every event.”
High-tech transport Transport is another industry that’s getting a shakeup thanks to new technologies. While flying cars and self-driving vehicles might sound far-fetched, cities are already trialling technology that could make these futuristic transport choices a reality. Uber is currently working to revolutionise air travel, in an attempt to take ride-sharing off the ground and into the skies. Melbourne, alongside Dallas and Los Angeles in the US, has been selected as a pilot city for Uber Air, with trials expected to begin next year. The plan is to use electric vehicles to transport people across major cities where traffic congestion is a major bugbear, and to do it for the price of a regular Uber ride. “Uber Air holds enormous potential to help reduce road congestion,” said Eric Allison, global head of Uber Elevate, the team behind Uber Air. So what does this mean for events? Aerial ridesharing allows cities to offer direct access to major event venues, with Uber currently designing dedicated Skyports that would be built in convenient locations across cities. Not only does it appeal to delegates wanting to avoid traffic and lengthy taxi queues, it would also be a major drawcard for cities to attract large conferences and major events. n
Scribble in action at Events Uncovered
An Uber Air prototype
Event Technology Solutions for Projection Mapping, LED solutions, Ultra Wide Screen Projection, Show Pre Visualization, Camera Systems.
Projection Mapping Experts. Call 1300 783 832 or visit www.tdc.com.au www.spicenews.com.au 29
Technology
Driving growth through technology
There’s never been more tools and technology available to help event professionals gather data and utilise it to better their events. Here, Aventri chief revenue officer Michael Burns explores three ways new technology helps prove ROI and drive growth.
T
his is an incredible time to work in meetings and events. Why? Because we live in a world where technology provides unprecedented insight into event performance and return on investment (ROI). These insights are valuable win-win options for organisers and marketers. For organisers, technology helps gather information to improve attendee satisfaction, boost sponsorship sales and prove – with hard data – events are moving the needle and driving growth. For marketers, it helps better justify their event investment, bolster sales and marketing and spend their budget more wisely. How do recent innovations help you accomplish all this? Let’s take a look…
More data Proving ROI is a leading challenge for event professionals, according to a 2017 Aventri survey, which comes as no surprise. In the past, event professionals had limited data to determine event impact. They relied on metrics like attendance and lead retrieval but didn’t have tools to measure many more touch points. Fortunately, things are changing for the better. New advances in event intelligence platforms make it possible to prove event ROI with a high level of confidence. As attendees move through sessions and 30 Spice Spring 2019
across the show floor, engagement tools capture a goldmine of data. We’re talking about mobile event apps, smart badges, RFID wristbands and more. In addition to attendance and leads, these tools track dwell time (sessions, exhibitor booths); digital networking; foot traffic; repeat visits (exhibitor booths); performance (sessions, exhibitors, speakers) and more.
Keener insights Real-time analytics platforms centralise the data on a simple dashboard. Colourful graphs, charts and icons show an overview of event performance so organisers can drill down quickly on key points and spot trends. So, what can you glean from event data? Dwell time in sessions tells you a lot about content relevance, while session selection and repeat visits to exhibitor booths provide insights into attendee interests. Meanwhile, booth performance information enhances exhibitor packages and foot traffic helps you understand the value of your show floor. This business intelligence empowers organisers to optimise events in real time and make future events even stronger.
Better outcomes According to a 2016 report by Forrester, chief marketing officers spend one quarter of their budget on events. The reason? They know
leads convert to paying customers. However, with marketing budgets shrinking, showing ROI is crucial. CMOs need to ratchet up due diligence and justify every dollar they spend. But here’s the catch: most advertising models don’t include face-to-face interactions. Marketers miss a big piece of the puzzle without tools to measure the customer journey during onsite events. The good news is new event intelligence platforms provide crucial insights into what people actually do in the real world that drives conversions and seals the deal. As sales, marketing and events become more aligned, professionals can track digital and event marketing using the same metrics. The opportunity for digital marketers is they now have a wealth of data points around events they could never access before. This enhances their understanding of how to reach the right people, at the right time, with the right message. The bottom line is, events today are the critical piece of the Martech stack. Leverage the latest innovations to gain customer insights, spend your budget wisely and drive growth. As chief revenue officer, Michael Burns brings more than 20 years of sales, marketing and event management experience to his role in leading Aventri’s global go-to-market teams to deliver the best possible customer experience. n
Advertorial 1. S ocial Playground at Fashion Week
3
2. P hoto booths are now a sleek addition to any event 3. S ocial Playground at TEDxSydney 4. Attendees can have both printed and digital snaps
1
4
Say cheese! Photo booths have evolved beyond an intrusive box in the corner of the venue to a high-tech experience with a multitude of marketing benefits for your event. 2
A
t a coveted event in downtown Sydney, Instagram influencers pout and pose in front of a compact beauty light ring. Within seconds, their photo is sent to their phone and ready to share on social media. Meanwhile at a spring racing event in Melbourne, punters strike a pose while a 360-degree camera rotates around them. The branded videos are delivered via email instantly, while the brand now has a new consumer to talk to post-event. A must-have at events of the past, the photo booth is experiencing a resurgence. However, today ‘photo booth’ is a collective term for an entire suite of photo, video and GIF experiences that drive branded content, capture consumer data and build a brand story, with the consumer taking centre stage. Leaders in the space Social Playground see first-hand the benefits of using photo booths to build brand awareness and engagement. Here are Social Playground’s top five ways to leverage the photo booth as part of a marketing strategy.
1. Build user-generated content
4. Build your content library
User-generated content is a powerful marketing tool that is gaining in popularity and influence. While it can often be a challenge to build user-generated content, photo booths at brand activations or corporate events are a fast-track way of creating visuals that consumers feel compelled to share. The outcome? Reaching hundreds or even thousands of new consumers with your branded content.
One of the common challenges a brand faces is lack of content to share on its own social media channels. Hiring a photo booth for your event will not only generate loads of content for consumers to share, but will also provide you with a library of visuals that can be repurposed across your channels. Images and videos captured and shared through the photo booth can be used to integrate into your marketing materials and social media channels.
2. Collect consumer data When consumers step into a photo booth, they can’t wait to view the images they create. Insert a data capture form into the process so consumers need to share their details in exchange for the photo and watch your email marketing list grow.
3. Inspire influencers to share If you’re hosting an influencer event or expecting influencers to attend your brand activation or corporate event, chances are you’re counting on them to share content to social media. Photo booths are a great way to create branded content that begs to be shared. Get creative with backdrops or style a set with Insta-worthy props to provide content everyone will want to share.
5. Add to the event experience Delegates expect more than just canapés and a glass of wine at events – they want immersive experiences and a chance to have a bit of fun. A photo booth rental adds an interactive element to your event that helps guests connect and break the ice. From aerial photo booths mounted over a bed, to ball pits, 360-degree cameras and everything in between, today’s photo booth is very much out of the booth! For more information about hiring a photo booth for your next event, contact Social Playground: socialplayground.com.au hello@socialplayground.com.au 02 8399 3468 www.spicenews.com.au 31
Advertorial
The (r)evolution of event registration Forget late-night badge printing or hand-written name tags for those surprise arrivals – event registration has a new look, thanks to Sprintr by AV1’s self-service kiosks.
“L
ast event I was up until 3am the night before pre-printing badges, half of which ended up with errors or no-shows. I never want to do that again.” Statements like these are heard all too often at conference venues and corporate offices, usually uttered by an exasperated event organiser stuck with the cumbersome task. Well, express a sigh of relief. You never have to again, thanks to Sprintr by AV1’s revolutionary self-service badgeprinting kiosks. As experienced by attendees at Events Uncovered 2019, Sprintr by AV1 has revolutionised the event registration process, with its kiosks offering a fast, easy and hassle-free solution to get attendees into their event. Here are our top three favourite things about the Sprintr kiosks.
It’s more sustainable Aside from the fact that you’re only printing badges on-demand, thereby reducing paper waste, Sprintr offers a plastic-free, bio-degradable badge paper and eco-friendly lanyards which are made from bamboo. They also bring badge recycling bins to every event so you can rest assured each element is either reused or recycled.
Options to suit any event or budget Sprintr has options to suit any type of event – expos, conferences, roadshows, cocktail parties or small seminars. 32 Spice Spring 2019
We loved having Sprintr provide onsite badgeprinting for Events Uncovered 2019 and we just know you will love it too. So much so, Sprintr is offering a special deal exclusive to our readers.
ABOVE: The Sprintr by AV1 kiosks provided an easy registration experience at Events Uncovered 2019 BELOW: The Sprintr kiosks have revolutionised event registration in Australia and overseas
Book the Sprintr kiosks for your next event and receive two kiosks for the price of one.* *Available to first-time customers only. Event must take place in NSW, VIC or QLD before 20 December 2019. Two for one offer up to six kiosks only.
Wherever you require a name badge or wristband, they have you covered. The Sprintr kiosks can print small stickon name tags for small scale events or cocktail parties. Or they can print single or double-sided badges for conferences or large exhibitions. Their wristbands are also great for those unique special events. All badges, no matter the type, are fullcolour and completely customisable. Sprintr also offers small, portable kiosks that are easy to travel with – an excellent solution for roadshows.
Global coverage We love that Sprintr was born and bred in Sydney, Australia because supporting Aussie businesses is important to us. But with demand coming from all corners of the globe for Sprintr’s services, the team has set up local operations in Sydney, Melbourne, Brisbane and Gold Coast to service all of Australia, New Zealand and Asia, as well as a local office in Geneva, Switzerland to service the European market. 02 8310 0355 | hello@sprintrbyav1.com www.sprintrbyav1.com
Private dining
Adelaide
Secluded spaces Osteria Oggi
Combining the culinary finesse of a restaurant space with an intimate atmosphere and sleek styling, these private dining venues tick all the boxes for an event or meeting to remember.
Surrounded by cellared wines and featuring a round marble table, Osteria Oggi’s Private Cellar Room is ideal for intimate dinners and lunches. An exclusive feasting menu is available only in the cellar, giving guests the ultimate South Australian food and wine experience. Capacity: 10 guests seated Location: 76 Pirie St, Adelaide SA www.spicenews.com.au  33
Private dining
The Boat House Minutes from the city yet set in its own gardens on absolute lakefront, The Boat House offers the ideal venue for private corporate celebrations. The venue offers three dining rooms, which are presented with crisp white linen, crystal glassware and direct access to a lakeside deck and gardens.
Canberra
Ovolo Nishi The Mosaic Room is a private dining space connected to Monster Bar & Kitchen on the ground floor of Ovolo Nishi. With an incredibly high ceiling, an outdoor terrace and a mosaic installation by Gerard Havekes, this private dining space is an impressive setting for events. Capacity: 34 guests seated Location: 25 Edinburgh Ave, Canberra ACT
34 Spice Spring 2019
Capacity: Walters Room 22 guests seated, or 50 guests in East and West End Rooms combined Location: Grevillea Park, Menindee Dr, Barton ACT
Matilda 159 Domain Led by renowned chef Scott Pickett, Matilda 159 Domain offers contemporary Australian fare touched by fire and smoke. The two private dining spaces, the Harrison Room and Oscar’s Bar, are both located below the main dining room on Domain Road and can be used independently or combined to create one large space. Capacity: Each space 30 guests seated or 78 guests combined Location: 159 Domain Rd, South Yarra VIC
Neptune Food & Wine With an affinity for the Mediterranean way of dining, Neptune Food & Wine serves up coastal-inspired dishes and an extensive wine list. The private dining space features its own private entry, cocktail bar and AV facilities. Capacity: 40 guests seated Location: 212 High Street, Prahran VIC
Melbourne www.spicenews.com.au  35
Private dining
Babylon Rooftop Perched high up on the rooftop of Westfield Sydney, Babylon is one of the city’s newest restaurants and bars. The sprawling 800 pax venue has a range of event spaces, including private dining room Larsa, which features a rustic colour palette inspired by the Middle East. Capacity: 20 guests seated Location: Level 7, Westfield, Pitt St, Sydney NSW
Bel & Brio Inspired by the great food halls of Europe, Bel & Brio brings Italian flair and finesse to the busy Barangaroo precinct. Hidden away from the main dining area, the mezzanine level offers a private dining room where corporate groups can enjoy Bel & Brio’s share-style set menu and extensive wine list. Capacity: 24 guests seated Location: T3.01/300 Barangaroo Avenue, Barangaroo NSW
36 Spice Spring 2019
Mode Kitchen & Bar Dine in style with exclusive use of the flexible private dining rooms at Mode Kitchen & Bar, located at Four Seasons Hotel Sydney. Tucked into one side of the restaurant, groups can choose to host an event in either one of the private dining rooms, or combine them to
Sydney
create one larger space. Capacity: Each space 24 guests seated Location: Ground Floor, 199 George Street, Sydney NSW
‘TIS THE SEASON TO BE JOLLY Book your event with TFE Hotels by 30 September 2019 and save 10%* off your total spend. In addition receive: • Two accommodation vouchers as prize draws • A bottle of bubbles for the organiser For more information email meet@tfehotels.com or visit meetings.tfehotels.com
*Conditions apply. Cannot be used in conjuction with other offers. Valid until 30 September 2019.
www.spicenews.com.au 37
Donna Chang Giving a gentle nod to Sichuan flavours and authentic Cantonese cuisine, Donna Chang is a contemporary restaurant in the heart of Brisbane. From its upper level vantage point, the mezzanine captures the excitement of the restaurant below, while offering a more exclusive setting for private events.
Brisbane
Blackbird Bar & Grill With a prime riverside location and views of the Story Bridge, Blackbird Bar & Grill offers a multitude of private dining spaces and menu options. The Champagne Room seats up to 12 guests, The Cellar Room is suitable for up to 24 guests, while the Deco Room is the largest private dining space seating up to 28 guests. Capacity: Up to 28 guests seated Location: 123 Eagle Street, Brisbane QLD
38 Spice Spring 2019
Capacity: 60 guests, or divided into three private spaces for 20, 18 or 29 guests seated Location: 171 George Street, Brisbane QLD
Private dining
City Winery City Winery Brisbane offers several private dining spaces in the stylish James Street precinct. For an exclusive feel, the Private Cellar is the perfect spot to enjoy Gerler Wines and an unforgettable seasonal menu by executive chef Travis Crane. Capacity: 20 guests seated Location: 11 Wandoo Street, Fortitude Valley QLD
STUNNING PRIVATE DINING ROOM BY THE WATER cafedelmar.com.au functions@cafedelmar.com.au
www.spicenews.com.au  39
Hot spot
Time for
Thailand From the organised chaos of Bangkok to the undiscovered luxury of Phuket, Thailand is having its time as a hot destination to reward and reconnect business event groups, discovers Katherine Ross.
TRAVEL Bangkok is one of the world's most congested cities and understanding the traffic situation can make or break your event. BMW offer presidential convoy services to combat this problem. Teamed with a police escort, you can have your delegates arrive on time in peak traffic, using local back streets that coaches would never have a chance of fitting down to avoid a traffic jam.
PLAY Escape the rat race and experience Bangkok from Thailand’s highest observation deck, King Power MahaNakhon, putting you 314 metres above the ground. Groups can enjoy
STAY
sunset cocktails with spectacular 360-degree
The urban resort-inspired Conrad
step out onto the world’s largest glass tray.
Bangkok located in the commercial
views. For the daredevils in the group, take a
district offers 391 guest rooms and suites. This luxury Bangkok hotel’s exquisite dining options include both a Chinese and Japanese restaurant as well as a bar to relax. The Grand Conrad Ballroom is complete with the latest event tech including a 270-degree
MEET
track with modular LED panels, and can
For a garden party atmosphere
accommodate 1200 guests.
in a convenient, central location, Bangkok Marriott Hotel The Surawongse has unveiled a brand new event space. The Garden at Surawongse caters for up to 150 guests and offers a lush, garden setting for seated dinners or cocktail events. Take advantage of the hotel’s 16 indoor and outdoor spaces, which can host events of more than 1000 people.
40 Spice Spring 2019
STAY Located just 10 minutes from the Phuket International Airport, you will be transported to a private paradise at The Slate Hotel Phuket, complete with stylish contemporary design and personalised service. With 209 guest rooms and villas, eight dining venues including the Michelin-starred Black Ginger Restaurant, three swimming pools and an award-winning spa, The Slate will make you feel like you are in your own secret haven.
PLAY Escape the boardroom and indulge your delegates with a full-day boat tour on the
FLY Thailand’s national airline, Thai Airways
GIVE
are committed to servicing the MICE market and offer direct flights from Sydney,
Get kitted out in thigh-high rubber
Brisbane, Melbourne and Perth. Asia’s
boots and take a ride in the local
boutique airline, Bangkok Airways
fishermen’s boats to the communities at
offers local flights between Bangkok
Bann Bo Dan and Bann Nai Rai and
and Phuket and other popular
take part in the mangrove planting to
destinations within Thailand.
stylish Hype Catamaran featuring sunlit daybeds, professional crew and hosts, DJ and food and beverage options. You will experience a breathtaking day on the turquoise water of Phuket, visit an island for team-building activities and cruise back to shore during sunset.
help stop coastal erosion and increase the income of the local people. Incorporating this CSR program into your event can help feed the village of
MEET
461 families for months.
The spectacular ocean views set the tone of the event from the moment you set foot in Pullman Phuket Arcadia Naithon Beach Hotel. From pre-dinner sunset cocktails on the outdoor terrace or dinner in the highly acclaimed restaurant to dessert and latenight dancing overlooking the ocean, your delegates will have the chance to relax and unwind.
EAT The Michelin-starred Blue Elephant Phuket offers a unique ambience inside the antique Governor’s Mansion. Leading the kitchen is Chef Nooror, who specialises in southern Thai cuisine and is an ambassador for Thai cuisines and culture. The venue can be booked for private dinners and corporate events.
www.spicenews.com.au 41
Hot spot
Remarkably Queenstown
Camp Glenorchy
Famous natural landscapes, small-town accessibility and adrenaline-inducing adventure collide to make Queenstown one of New Zealand’s leading event destinations, writes Brittney Levinson.
I
t doesn’t matter how many times you visit Queenstown, it never ceases to impress. There’s a certain charm about the destination that conjures up thoughts like “I could move here” or “I should book a holiday”, or for event planners, “I need to host an event here”. While the South Island town has a reputation for being the heart-pumping adventure capital of the world, it also has a sense of calm about it, thanks to the stunning Lake Wakatipu and the Remarkables mountain range that Queenstown is built around. Leisure and business blend seamlessly for event organisers, who are spoilt for choice when it comes to team-building activities, quality accommodation and event venues with a view.
Adventure capital Queenstown isn’t called the adventure capital for nothing – there’s a multitude of activities to push your delegates out of their comfort zones. Put your group in the safe hands of Nomad Safaris, a team of professional adventurers that lead guided tours packed with local history and stunning scenery. Their Essential Queenstown package combines two great adventures: an off-road 4WD tour in New Zealand backcountry and the famed Shotover Jet that takes groups on a breathtaking jet boat ride through the canyons. There’s no better way to take in the magnificent Queenstown landscape than with a helicopter flight over the destination. The Helicopter Line offers group flights, with several helicopters in its fleet to cater for large groups. Their tours range from short scenic flights to alpine landings, complete with a glass of bubbles atop the Remarkables mountain range. 42 Spice Spring 2019
Scenic stays Queenstown is well-equipped with hotels and resorts to cater for event groups of varying sizes. Crowne Plaza Queenstown offers 139 accommodation rooms and four conference rooms, which make the most of its prime location with stunning lake views. QT Queenstown and Rydges Lakeland Resort Queenstown are popular choices for meetings and events, with nine newly renovated event spaces to choose from. Clancy’s Room combines picturesque Queenstown views with modern décor for up to 180 guests, while Reds Private Room is an intimate private dining space complete with quintessential QT quirk. Event delegates can later retire to one of the 69 rooms at the QT or 165 rooms at Rydges. For groups looking for a secluded retreat, Millbrook Resort provides the ultimate escape. Located just outside Queenstown and set alongside a world-class golf course, Millbrook Resort caters for groups of up to 350 delegates across its 160 rooms. The rooms are dotted along the sprawling resort, offering a tranquil setting for corporate teams to reconnect and refocus. Event spaces include a conference room for up to 150 delegates plus a pavilion for up to 210.
Stunning venues For an event destination that capitalises on the Queenstown panorama, NZ High Country is a great place to take it all in. The venue is run by a husband and wife team and is located on private land hidden just above Queenstown Airport, only a short drive from the centre of town. Under a rustic-styled permanent marquee, groups of up to 500 can use NZ High Country as a blank canvas to host memorable events and conferences.
Hulbert House
Go off-road with Nomad Safaris
Crowne Plaza Queenstown
DON’T MISS Skyline Queenstown
A must-do for travellers and corporate delegates alike, take the gondola 450 metres up above Queenstown to enjoy magnificent views. The venue can host events for up to 650 guests and is about to begin a major extension of the facility, so stay tuned.
Sofitel Queenstown Hotel and Spa The centrally located hotel features 82 rooms, with the stand out being
Penthouse No. 10 set on the top floor of the hotel. The property also has three elegant event spaces and a jazz bar on the ground level.
iFly Queenstown If weather doesn’t land in your favour, take your group to iFly Queenstown where they’ll experience New Zealand’s only indoor skydiving facility. Groups can also take exclusive use of the venue for events and team building days.
A 45-minute drive from Queenstown, Camp Glenorchy offers something unexpected for groups. The eco retreat has grown popular amongst corporates since it opened in early 2018 offering New Zealand’s first Net Zero energy range of guest accommodation, meaning it generates as much energy as it uses. The retreat can sleep up to 56 in shared-style cabins, while its event space caters for up to 120 delegates, offering AV facilities and ample natural light. Eclectic style meets luxury at Hulbert House, a restored Victorian villa dating back to 1888. The boutique property offers six suites each with their own distinct design, as well as a meeting and event space, perfect for private dinners and meetings or intimate cocktail receptions.
Wine and dine QT Queenstown
To experience New Zealand’s food and wine offering at its finest, a trip to Gibbston Valley Winery is a must. Here, groups can take part in a wine tasting inside New Zealand’s largest wine cave before enjoying lunch in the winery restaurant. Just down the road, The Winehouse is a historic homestead offering premium local food, wine and hospitality. Operated by local catering company In2Food, The Winehouse is an impressive off-site venue providing fresh, seasonal menus for gala dinners with up to 250 guests. After all the wining and dining, there’s one experience no trip to Queenstown is complete without – a visit to Fergburger. Trust anyone that tells you the world-famous burgers are worth the (often lengthy) wait. Queenstown really is a remarkable destination, blessed with natural beauty and complimented by stunning venues. Whether its adventure or relaxation your groups are after, Queenstown has it all for a memorable business event. n www.spicenews.com.au 43
Hot hotel
Talk of the town 2
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Brittney Levinson travels north to Townsville to discover why everyone’s talking about the city’s new retro-luxe resort, The Ville.
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aving recently undergone a $44 million redevelopment, The Ville Resort-Casino brings a touch of luxury to North Queensland. As part of its transition from Jupiters Casino, the Townsville resort has refurbished its rooms and public spaces, added a range of new dining options and opened a brand new conference and event venue.
Retro-cool vibes
1. S plash Bar 2. The pool deck 3. The Pavilion 4. I nside one of the new Resort Rooms and Suites 5. Asian-fusion dishes at Miss Songs
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As you drive up to The Ville, the tall white structure first looks a little out of place in the quaint coastal city. But once you step inside the property, you realise it’s out of place in all the right ways. The tropical resort is reminiscent of days gone by, with mid-century touches thoughtfully placed throughout the hotel for a retro-cool vibe that gives Townsville a new kind of edge. Leading architects Woods Bagot took cues from the historic qualities of Townsville and Queensland architecture and blended them with contemporary aspects for the redesign. The Ville Resort-Casino is centred on the spectacular infinity pool, which features a swim-up Splash Bar (you won’t be able to resist a photo for Instagram) and overlooks the ocean. The retro resort feel is woven through the hotel’s 194 guest rooms, which include the newly
refurbished Resort Rooms and Suites. The revamped rooms feature a striking leaf-print carpet, timber panelled walls and a simple colour palette of white, grey and green.
Meetings and events As part of The Ville’s transformation, a brand new conference and events venue was built on the property. Boasting a seaside location, The Pavilion offers a flexible event space for up to 1200 guests in cocktail format or 600 seated. The 779-square-metre venue can be configured into one, two or three rooms and features high timber ceilings and a wrap-around terrace. For an outdoor event, the Poolside Lawns are sure to impress, with stunning views of Magnetic Island and the Coral Sea. The area can accommodate up to 2000 guests for an open-air cocktail event or 1000 people banquet-style under a marquee. Back inside the main building, the Grand Ballroom is suitable for cocktail events of up to 600 guests and can be utilised as one large, pillarless room or divided into three spaces. Ballroom 1 also features a raised stage and dressing room facilities and is supported by state-of-the-art audio visual equipment. Other event options include the Coral Sea Room for up to 70 delegates and the Boardroom which seats 18 people.
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5 Food and beverage
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The Ville is drawing in travellers and locals alike thanks to an array of revived dining and bar options. On the lobby level, Miss Songs serves up an Asianfusion menu focusing on local produce under the direction of executive chef Arie Prabowo. Request a seat on the deck to soak up the tropical North Queensland weather and be sure to order the roast duck san choi bao. An iconic Townsville hotspot, The Quarterdeck has been given a contemporary makeover and new location within the resort. The 330-seat casual eatery now overlooks the pool and continues to serve an extensive menu of cocktails and pub classics. Guests can also swim up to Splash Bar for a poolside drink, while The Palm House is the resort’s buffet restaurant offering al fresco dining, live cooking stations and a show kitchen. With refreshed spaces, a nostalgic new look and more options than ever before for corporate groups, The Ville really is the talk of the town. n
Social snaps
Highlights from The Ville, as snapped by us
LEFT: Swim up to Splash Bar for an afternoon tipple or pull up a seat if you prefer your cocktails on land. ABOVE: Enjoy fresh, local produce like this salmon poke bowl at The Quarterdeck. RIGHT: Rent one of The Ville’s retro bikes and take a ride along The Strand.
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Hot spot
Fall in love with Korea With its welcoming hospitality, stunning landscapes and fascinating history, just one visit to South Korea will have you wondering why you’ve never been before. By Brittney Levinson.
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t’s easy to sell South Korea to someone who hasn’t visited before – there are so many qualities that make the destination so compelling. The welcoming locals, traditional food and thriving shopping and nightlife culture are among the reasons why so many travellers love the country, while its infrastructure, accessibility and historic attractions are inviting for conference and incentive groups. South Korea’s major cities offer a vast variety of experiences for groups, from beachside resorts to state-of-the-art convention centres in the heart of the city.
Seoul As the nation’s capital city, Seoul encapsulates everything there is to love about South Korea. Think traditional restaurants serving up typical Korean feasts, hotels with the kind of attentive service that’s hard to find in most corners of the globe and venues of massive proportions. With a population of almost 10 million, Seoul is broken down into smaller districts, which are almost cities within themselves. Gangnam, made notorious by K-pop star Psy, is the vibrant nightlife hub you expect it to be, with endless pockets of restaurants and bars to explore. Gangnam is also home to modern conferencing facilities, with COEX among the most notable venues 46 Spice Spring 2019
in the area. Made up of dedicated exhibition and convention halls, hotels, a large retail centre and office towers, the COEX MICE cluster is dubbed a micro-city, given it spans an area of more than 190,000 square metres. With more than 100 meeting spaces for up to almost 20,000 delegates, you’ll likely be overwhelmed by its grand scale. Yet somehow the well-designed complex seems manageable – perhaps that’s a reflection of the friendly staff and locals that are quick to help you find your way. And if you do get lost, there’s a chance you’ll end up in the Starfield Library, where you could spend hours exploring the some 70,000 books and magazines that scale the 13-metre-high shelves. Korea’s rich cultural history is on display at Gyeongbokgung Palace, a designated historic site and busy tourist hotspot. Built in 1395, the palace bears a tumultuous past, having been destroyed by fire during the Japanese invasions in the late 1500s, reconstructed in 1867 and later largely torn down during the Japanese occupation in the early 20th Century. An effort to fully restore Gyeongbokgung Palace has been ongoing since 1990, and now visitors can explore many of the rebuilt structures and their intricate detailing. Here, you’ll see flocks of tourists arriving in hanboks, Korea’s colourful traditional attire that was once worn daily and is now reserved for special occasions or anniversaries.
DON’T MISS
La Bella Citta For a casual venue with rustic charm, La Bella Citta is a restaurant and event space in Busan surrounded by lush gardens and offering ocean views. You’ll be impressed with how well Koreans do Italian.
Busan Marina
Myeongdong precinct Inside COEX convention centre in Seoul
Everything you’ve heard about Korea’s shopping scene is true – it’s overwhelmingly good. From fashion and beauty to local wares and traditional gifts, Myeongdong should be on your list for a spot of retail therapy.
Busan Cinema Center Playing host to the annual Busan International Film Festival, Busan Cinema Center is an impressive venue in the heart of the city. The outdoor theatre can seat 4000 delegates or host cocktail events for 6000. www.spicenews.com.au 47
Hot spot For another glimpse into Korea’s history, Korea House showcases traditional cuisine and culture in a tranquil setting for corporate events and dinners. The outdoor courtyard caters for groups of up to 250 delegates, while a number of smaller rooms are on offer such as Cheongwoojeong, an octagonal pavilion perfect for 12 people. Events at Korea House are complete with traditional dance performances, team-building experiences and Korean feasts fit for a king.
Busan Hop on board the KTX, the country’s high-speed rail system, and you’ll find yourself in South Korea’s second-largest city, Busan. The port city does a mighty fine job of stacking up against Seoul as a business event destination but is also a welcome contrast to the bustling metropolis. While Busan’s sprawling beaches and seaside restaurants often take the limelight, the city is also home to world-class venues, such as Busan Exhibition and Convention Center (BEXCO), an eight-storey complex made up of exhibition and convention halls plus a 4000-seat auditorium for ultra-large corporate events. Groups can walk in the footsteps of Asia Pacific leaders at Nurimaru APEC House, also operated by BEXCO, which was built for the 2005 APEC Summit. Now the waterside venue is available to hire for conferences and events, with a 361-squaremetre conference room located on the top level and a large outdoor area for cocktail functions at the venue’s entrance. Busan isn’t short of premium accommodation for corporate groups, most notably Hilton Busan, a seaside urban resort located minutes away from
ABOVE: The Bay 101, Busan TOP RIGHT: Sunset at Donggung Palace and Wolji Pond FAR RIGHT: Korean barbecue BELOW: Hilton Busan rooftop
the Haeundae Beach district. With 310 rooms, four restaurants and bars, architecturally designed common spaces and two ballrooms, Hilton Busan offers first-class facilities against a picturesque backdrop of the Korean coastline. A trip to Busan isn’t complete without a sunset yacht sail, to take in the grandeur of the city skyline from afar. Local yacht club The Bay 101 can host groups on board their fleet of yachts by day, before hosting a private dinner or cocktail event at the faciltity as the sun sets. The Bay 101 features a conference room and rooftop event space, offering plenty of options for a seaside event.
Gyeongju One of South Korea’s lesser known cities, Gyeongju is located north of Busan on the east coast. Famous for its tombs, temples, pagodas and palaces, Gyeongju is quite rightly referred to as a “museum without walls”. Among the historic treasures is Donggung Palace and Wolji Pond, which served as a site for special events during the Silla dynasty (57 BC – 935 AD) and now offers visitors a glimpse into South Korea’s past. The site is best viewed at night, to see the palace lights reflected on the pond. Bulguksa Temple is also a must-see for groups wanting to explore South Korea’s buddist culture. A UNESCO World Heritage Site, the temple offers guided tours as well as overnight stays for groups. Gyeongju is home to many traditional restaurants, where Korean cuisine is in its most authentic form. Don’t miss the opportunity to try ssambap, which translates literally to wraps and rice, and sees diners make their own lettuce wraps filled with rice, vegetables, meat and condiments. Centrally located 48 Spice Spring 2019
VISITING THE BORDER For groups curious to learn more about the history between North and South Korea, travellers can visit the Korean Demilitarized Zone (DMZ), which winds across the Korean Peninsula and was formed at the end of the Korean War. Within the DMZ is the Joint Security Area (JSA) where North and South Korean leaders engage in talks and negotiations. While civilians are prohibited from visiting the DMZ by themselves, group tours led by a recognised provider can access the area. The JSA tour takes groups inside the conference room where negotiations are held, with the opportunity to cross the border momentarily while in the room. However, given the JSA is run by the UN, the tours can be cancelled at the last minute depending on conditions. As an alternative, groups can venture 70 metres underground to the third infiltration tunnel, which was discovered in 1978 and said to have been dug by North Korea in an attempt to infiltrate the South. The Dora Observatory (pictured) also offers groups a chance to view North Korea from afar.
restaurant Byeolchaeban Gyodong Ssambap serves up the dish in true Korean style, covering the tables with bowls and tiny ramekins filled with kimchi, noodles and other fermented foods.
Incheon Home to the country’s largest airport, Incheon is a busy hub connecting South Korea to the rest of the world. But Incheon offers more than a stateof-the-art international airport; it’s brimming with new hotels, large convention facilities and leisure activities for groups. Among the event spaces for large-scale corporate events is Arts Center Incheon, which opened in late 2018, and Songdo Convensia, with expansive exhibition and meeting spaces. Impressive hotels are also aplenty and Paradise City Incheon may be one of the most extravagant on offer. Not only does the integrated resort complex feature two luxury hotels, there’s also an indoor theme park, nightclub, art gallery and convention centre onsite. You don’t need to spend long in South Korea to understand why it’s becoming a bucket list destination for travellers and business event organisers alike. But if you can, spend some time getting to know the destination’s diverse regions, which each offer myriad reasons to love South Korea. n www.spicenews.com.au 49
Hot seat
Sandy’s dream event destination: Spain
Sandy Botterill General manager, GO Conference & Incentive When did you get into the events industry? I first entered the event industry in 2011 as the head of loyalty for an incentive marketing business.
What is the most memorable event you’ve been part of?
Get to know Sandy Botterill, general manager of Auckland-based event management agency GO Conference & Incentive. Part of Helloworld Travel, GO Conference & Incentive takes events all over the world with a vision to create memories that have a lasting impact on people’s lives and the world.
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It has to be dancing on a private beach in Singapore with Fat Boy Slim as our entertainment for the night.
If you could change one thing about the events industry, what would it be?
What is one piece of advice you’d give someone entering the field? The event industry is a wonderful, difficult, energising and tiring place; we are very privileged to be part of it. It is an industry where you have to care and want to see the delight on attendees’ faces. You have to be a person who goes the extra mile.
What’s the biggest lesson you’ve learnt during your career?
Great event managers are very people focused, but I think if we could have better and more integrated technology, that would be amazing.
The most important thing in any business is people, people, people (roughly translated from the Maori proverb: He tangata, he tangata, he tangata).
Have you had any major event disasters?
What would your dream event look like?
Not personally, but GO Conference & Incentive had a large group in Hawaii in 2018 when the volcano was erupting. There was a lot of communication with our many suppliers to ensure that we put the safety of the group first, and that the conference and incentive would not be impacted.
Oh, such a hard question! It depends on the client and what they are trying to achieve. A dream event to me looks like a real collaboration between us and the client, seamless planning, with the opportunity to surprise. All that said, I personally love Spain – it is a really fantastic country for events! n
Experiences Reimagined
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