Swimming Pools / Leisure / Aquatics / Spas / Health
Issue 94  June/July 2014
Mini boom In premium strata pools Finer filtration New ideas for clearer water Covering up Commercial pool covers
www.splashmagazine.com.au
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Heat from under the earth Australian first in cogeneration
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Take a closer look at HAYWARD, visit www.hayward-pool.com.au
ENERGY RATING A joint government and industry program Hayward TriStar VS Pump, Model: SP3215VS Variable Speed Efficiency L/Wh
Flow Rate L/min
Head m
Power W
Noise dBA
58.38
120.99
2.63
124.36
48.7
Energy consumption
313
kWh per year To pump 50,000 litres/day When tested in accordance with AS 5102.2. Actual energy use and running costs will depend on how you use the appliance.
Compare models at www.energyrating.gov.au
PUMPS
FILTERS
CLEANERS
PUMPS
H
Super® Pump
SwimClear™
Navigator™Pro
TriStar®VS Pump
U
The original swimming pool pump, introduced in 1975 remains the most popular single speed circulation pump in the world.
Save up to 94% water with Hayward cartridge filters. 40 years in design and manufacture experience delivers reduced operating costs by minimising hydraulic losses in all models.
SmartDrive® program steering moves the cleaner silently in a predetermined series of turns for quick and concise cleaning and is powered by the exisitng filtration system.
The new energy solutions variable speed TriStar© Pump has all the features of our popular TriStar© with the added benefit of variable speed control.
Th w co p e su p
© Hayward Pool Products (Australia) Pty Ltd ABN: 66 083 413 414. P.O. Box 4384, Dandenong South, VIC., 3164. P: 1300 POOLS1 F: 1300 POOLS2. Melbourne | Sydney | Brisbane | Perth www.hayward-pool.com.au, sales@hayward-pool.com.au
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peed ll the ular ded peed
or call 1300 POOLS1
For more information on the amazing range of Hayward Energy Solutions products visit www.hayward-pool.com.au For more information on the Totally Hayward loyalty program contact sales@hayward-pool.com.au
HEATERS
SANITISATION
CLEANERS
CONTROLS
Universal H-series™
Salt & Swim™3C
TigerShark QC™
OnCommand™
These low profile, lightweight, low NOx heaters come standard with cupronickel heat exchangers and industry leading superior hydraulic performance.
This low profile plug & play, salt chlorine generator works on a low salt level of 3200ppm and low flow requirements down to 60 lpm so that you can sanitise on low energy saving pump speeds.
These rugged robotic cleaners utilise a true pleated cartridge filtration system and a large debris canister and will run for the normal 4 hour cleaning cycle or 90 minute Quick Clean (QC).
Automates up to four features, three valves, heater and solar controls. Add the floating waterproof AquaPod© remote for pool and spaside convenience.
pool.com.au
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31
Contents 67
Explaining the full cost of a pool Cal Stanley discusses industry contracts and argues they should have more comprehensive inclusions for the sake of the client.
South Australian Awards of Excellence All the winners from the Swimming Pool & Spa Association of South Australia.
82
34
Winterising your pool shop business Paul Simons offers advice to pool shops on how to keep cash flowing during the cooler months for the ultimate benefit of the pool owner.
34
37
Finer filtration for healthier swimming We look at the latest ideas in filtration for residential swimming pools as well as aquatic centres and explain the concepts behind the innovations.
90
Fremantle heats pool from the ground up For the first time outside Europe, a subterranean aquifer is being combined with a geothermal heat pump and a cogeneration system to heat aquatic centre pool water.
51
Mini boom in high-end strata pools Developers of the current crop of high end strata hi-rises are seeking to attract buyers by adding jaw-dropping swimming pools to their plans.
Convenient energy saving with covers and enclosures Swimming pool covers are very effective at saving heat, energy and water, but the way in which they’re stored is also very important for their ongoing utility.
82
55
Accuracy in the social media labyrinth The ACCC provides answers to common questions about obligations when promoting your business on social media such as Facebook and Twitter.
59
Now you see it, now you don’t This intriguing concept enables you to have an indoor swimming pool one minute, and a dance floor or lounge room the next.
63
Alliance Awards of Excellence All the winners from the Swimming Pool & Spa Alliance.
regulars News. . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Industry moves. . . . . . . . . . . . . . . . . . 25
Pool DAs . . . . . . . . . . . . . . . . . . . . . . . 13
Commercial news . . . . . . . . . . . . . . . 76
Calendar . . . . . . . . . . . . . . . . . . . . . . . 17
Tenders. . . . . . . . . . . . . . . . . . . . . . . . 81
Global news. . . . . . . . . . . . . . . . . . . . . 18
New products. . . . . . . . . . . . . . . . . . . 94
Spa tech tip. . . . . . . . . . . . . . . . . . . . . 20
Ad index. . . . . . . . . . . . . . . . . . . . . . . 106
Expo news. . . . . . . . . . . . . . . . . . . . . . 22
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Convert your pool shop and generate up to 13% more income.*
Join BioGuard Poolside.®
Join BioGuard Poolside, voted best pool and spa shop by SPASA since 2004. Remain independent. Don’t pay franchise fees. We are expanding our rapidly growing store network and are looking for new operators, throughout Australia and New Zealand, particularly in these locations: AUSTRALIA: QLD Bayside, Chermside, Gold Coast, North Lakes, Rockhampton, Springfield NSW Batemans Bay, Bathurst, Baulkham Hills, Forbes, Northern Beaches area, Parkes, Penrith, Port Macquarie, Sutherland, Wagga Wagga VIC Ballarat, Bendigo, Brighton/ Sandringham, Geelong, Hoppers Crossing, Keilor/Niddrie, Knox/Rowville, Mildura SA Port Augusta, Port Lincoln NT Alice Springs WA Broome, Geraldton, Perth metro TAS Hobart NEW ZEALAND: Tauranga, Bay of Plenty; Palmerston North, Manawatu; Ashburton, Canterbury
Poolside Transform your pool business, contact BioGuard Poolside. Email biolabau@biolabinc.com Web www.poolside.com.au Ph: AU 1800 635 743 / NZ 0800 441 662
*Based on historical sales trends when converting from existing pool shop to BioGuard Poolside.
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.au
Published by The Intermedia Group Pty Ltd ABN 940 025 83 682 41 Bridge Road, Glebe, NSW, 2037 Australia Ph: (02) 9660 2113 Fax: (02) 9660 4419 Managing Director: Simon Grover Managing Director Interpoint Events: Simon Cooper Editor: Chris Maher Phone: 0412 048 639 Email: chrismaher@intermedia.com.au
editorial A gathering of like minds
Contributors: Cal Stanley, Kim Kamarudin. Advertising Manager: Karen Jaques Phone: (02) 8586 6135 Email: kjaques@intermedia.com.au
Across the country there are a number of industry shows, expos and conferences each year. But there is only one SPLASH!
Designer: Ben Akhurst Production Manager: Carly Saillard Head of Circulation: Chris Blacklock
I don’t want to sound boastful but I’m probably safe considering I don’t organise the show – that’s down to group of people including Simon, Melanie, Karen, Laura, Helen and Allysa.
For Subscriptions Call: 1800 651 422 Copyright All material in this publication is copyright to the publisher and/or its contributors. No material may be reproduced without the express permission of the publishers.
Disclaimer: This publication is published by The Intermedia Group Pty Ltd (the “Publisher”). Materials in this publication have been created by a variety of different entities and, to the extent permitted by law, the Publisher accepts no liability for materials created by others. All materials should be considered protected by Australian and international intellectual property laws. Unless you are authorised by law or the copyright owner to do so, you may not copy any of the materials. The mention of a product or service, person or company in this publication does not indicate the Publisher’s endorsement. The views expressed in this publication do not necessarily represent the opinion of the Publisher, its agents, company officers or employees. Any use of the information contained in this publication is at the sole risk of the person using that information. The user should make independent enquiries as to the accuracy of the information before relying on that information. All express or implied terms, conditions, warranties, statements, assurances and representations in relation to the Publisher, its publications and its services are expressly excluded save for those conditions and warranties which must be implied under the laws of any State of Australia or the provisions of Division 2 of Part V of the Trade Practices Act 1974 and any statutory modification or re-enactment thereof. To the extent permitted by law, the Publisher will not be liable for any damages including special, exemplary, punitive or consequential damages (including but not limited to economic loss or loss of profit or revenue or loss of opportunity) or indirect loss or damage of any kind arising in contract, tort or otherwise, even if advised of the possibility of such loss of profits or damages. While we use our best endeavours to ensure accuracy of the materials we create, to the extent permitted by law, the Publisher excludes all liability for loss resulting from any inaccuracies or false or misleading statements that may appear in this publication. This issue of SPLASH! magazine published by The Intermedia Group Pty Ltd (Intermedia) may contain magazine or subscription; offers, competitions, forms and surveys (Reader Offers) which require you to provide information about yourself, if you choose to enter or take part in them. If you provide information about yourself to Intermedia, Intermedia will use this information to provide you with the products of services you have requested and may supply your information to contractors that help Intermedia to do this. Intermedia will also use your information to inform you of other Intermedia publications, products, services and events. Intermedia may give your information to organisations that are providing special prizes or offers that are clearly associated with the Reader Offer. Unless you tell us not to, we may give your information to other organisations that may use it to inform you about other products, services or events or to give it to other organisations that may use it for this purpose. If you would like to gain access to the information Intermedia holds about you, please contact Intermedia’s Privacy Officer at The Intermedia Group Pty Ltd, PO Box 55, Glebe, NSW 2037. Copyright © 2014 - The Intermedia Group Pty Ltd.
SPLASH! contains NO advertorial. Proudly supported by
But I definitely think it’s worth bringing up, because this is the one place where pretty much everyone comes together. It’s a time where people can see the latest products, pick up tips from the experts and learn about important changes in the industry. But most of all, it’s where people can catch up with old friends (or make new ones) and discuss what’s important, share a drink or a meal, and generally enjoy themselves while conducting some profitable business. Chris Maher Editor chrismaher@ intermedia.com.au
During the show I get to talk to many visitors, and one thing that often comes up is how many people feel at home in this industry, and how they feel the show is a bit like a family reunion. As with all families, that doesn’t mean everyone always gets on one hundred per cent with everyone else. But they still want to be part of the gathering. The other thing that always comes up is that there is always something new to learn – sometimes it might only be one thing, but it could have a crucial impact on their business. SPLASH! is held every two years and I think that’s also part of its success. Over a two-year period there are certainly plenty of new products and ideas that most people won’t have seen. And this year is looking like being the biggest and best show yet. As well as all the usual exciting exhibits, seminars and side events, there’ll be the first World Aquatic Health Conference ever held outside the United States, and the first SPASA Australia Awards Gala ever held, including the SPLASH! Environmental Awards and the SPRAA Awards. I’m very much looking forward to it, and I hope you are too. If you see me wandering around, please say hi and let me know what you think about the show, the magazine or anything else that’s on your mind.
This issue’s cover
The Crown City Living Top Ryde strata development in Sydney is greatly enhanced by the addition of a stunning Crystal Pools construction. There is more on the mini boom in premium pools in high end strata developments on page 51.
The views expressed in this magazine do not necessarily represent those of the above supporters, nor should any product advertised in SPLASH! magazine be seen to be endorsed by the above.
Members of
SPLASH! Pool & Spa Trade Show: July 16 and 17, 2014. Save time checking in by pre-registering at www.splashexpo.com.au.
Audited Circulation Average Net Distribution Per Issue 5,835 CAB Half Yearly Audit Period ending 31st March 2014
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news
Training
Swimming pool training facility breaks new ground On April 28, pool care franchise network PoolWerx unveiled a $250,000 specialist pool and spa technical and retail training centre in Brisbane. PoolWerx says this facility is one of a kind and will provide an excellent environment for world class practical and theoretical training in pool and spa maintenance and retailing. The centre was officially opened by Federal MP Teresa Gambaro. The opening coincided with the announcement of PoolWerx’s successful application for new Queensland Government User Choice Funding to train more than 100 Queensland pool technicians in the Certificate III in Swimming Pool and Spa Service from July 1. The 100m² facility provides a unique 360-degree view of commercial and domestic equipment installations including two working full-size pools and a spa. It also contains a retail store that allows participants to be trained in sales techniques, merchandising and POS management. PoolWerx CEO John O’Brien
The Poolwerx $250,000 training facility
says the training centre was a critical step in improving national pool and spa care standards. “Despite more than 10,000 operators in the pool and spa care industry, many are untrained and unqualified because there has never been a qualification recognising their expertise and professional skills until now,” says O’Brien. “Our network alone represents more than 10 per cent of pool and spa care operators in Australia, so we’ve been an
instrumental driver in the development of the Certificate III and Certificate IV in Swimming Pool and Spa Service qualifications. “We now have an advanced training centre that gives us a significant boost to enhance the delivery of these courses to our network by providing a greater depth and breadth of hands-on training.” O’Brien says that this means people who enter the pool and spa care industry through
PoolWerx will receive the best training on offer and receive a nationally recognised certificate giving them a boost at the start of their journey. While there are no legislative requirements to hold a certificate yet, O’Brien says PoolWerx was working towards establishing minimum industry skill standards and licensing requirements for operators. “What we’re aiming for is highly skilled and more experienced pool and spa technicians working in the industry for longer and improvements in overall provision of services to pool owners.” A large number of industry representatives, swim safety ambassador Laurie Lawrence, State MP Saxon Rice and the SPASA Qld CEO Adrian Hart were present at the launch. The facility was supported by a number of industry suppliers including Aquarius, AstralPool, Hayward, SignRight, D&D Technology, International Quadratics, Vendart, Zodiac, Abgal, Newline Products, Spa Electrics and Sunbather Technologies.
Martine Edmur has painted Claudia Karvan and Peter Berner for the Archibald, but she is best known for her depictions of the human form in water. Her large scale oil paintings draw on the relationship between our bodily presence (faces are rarely seen) and the elements – notably water – as her subjects swim, float and are pushed against the irresistible buoyancy. Limited signed prints are available from www.smhshop.com. au/art/emdur.
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Residential market improves for fourth consecutive month
Comparison Years-to-May
For the fourth month in a row, swimming pool development approval (DA) numbers have risen when compared with 2013, with reported pool DAs January-to-May showing a nine per cent increase. However, insurance data suggests Queensland is improving at a faster rate than the DA data shows – possibly due to the fact that Queensland councils are reluctant to provide DA information – so the situation could actually be even better than it appears. For example, the May figures show Queensland down by 38 per cent compared with May 2013. Yet Watertight data from SPASA Queensland shows an increase of 30 per cent for May, and an overall increase of 87 per cent over the past 12 months. This is compared with DA data showing Queensland is up by 13 per cent over the past 12 months. SPLASH! will provide an update in the near future on the collection of data to help determine the best trend analysis. Comparison years-to-May 2013
900
Approvals by State SA
Feb 2012 to May 201 4000
3000
3500 3000 2500
2000
2000 1500
600
1500
1000 300
0
1000
500 0
June July Aug Sep Oct Nov Dec Jan Feb Mar Apr May
Year-to-May 2014
500
NSW
VIC
Feb 2012 to May 2013
3500
4000
3000
3500
QLD
WA
SA
0
Feb 2013 to May 2014
3000
2500
2500
2000
2000 1500
1500
1000
1000
500 0
Four-Monthly Comparison
WA
Year-to-May 2014
3500
2500
Year-to-May 2013
May 2014
Year-to-May 2013
1200
ar-to-May 2014
Feb Mar Apr May
Year-to-May 2014
1500
500
NSW
VIC
Feb 2012 to May 2013
QLD
WA
SA
0
Feb 2013 to May 2014
4000 3500 3000 2500 2000 1500 1000 500 0
These figures give a valuable indication of the way the market is trending. However, they are not comprehensive and don’t include all pools built or even all DAs lodged. For example, they do not include pool projects that are approved as part of a new home, smaller projects under the cost threshold, or renovations that don’t require a DA. Also, not all councils are forthcoming with data; councils in some states such as Queensland and Victoria are particularly reluctant. For further information and more complete reports, call Cordell Information on 1800 80 60 60.
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Every swim in a MagnaPool is rejuvenating and refreshing, it’s a gentle and healing experience. MagnaPool’s unique, patented blend of natural ocean minerals, replicates the therapeutic and healing properties of the Dead Sea and well-known mineral springs and spas around the world. For centuries people have understood the health benefits of the transdermal – through the skin – absorption of minerals to soothe skin conditions and relax and rejuvenate the body.
Health & Wellbeing
The magnesium naturally detoxes and balances your body and can help to relieve stress and anxiety and aches and pains
Science
The natural blend of magnesium and potassium is a healthier alternative to traditional pools
Environment
Eliminates harsh chemicals MagnaPool diluted backwash water can be used to water your garden
Call your Zodiac account manager or 1800 688 552 to find out how you could become a MagnaPool dealer. Part of the Zodiac group.
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ieve s
n
news
Real estate
Report: pools can add great value to homes A recent study of house values in Melbourne’s inner east has come back with the welcome news that the addition of a swimming pool can increase the home’s sale price by up to a third. An earlier survey by PoolWerx came back with the findings that 90 per cent of pool owners believed a swimming pool added value to their property. This latest report by buyers’ advocate Secret Agent has confirmed those findings, suggesting that a swimming pool can greatly increase the value of a property – even by as much as half a million dollars. Secret Agent looked at three-, four- and five-bedroom houses sold between 2010 and 2013. The report says that “swimming pools can add anywhere from $97,118 (6.61 per cent) in Camberwell to $530,017 (33.27 per cent) in Kew to the value of a house.” Property valuer and adviser David McCrae of McCrae Property says: “Typically a 3-metre or 2.5-metre-wide by 7- or 8-metre
“Swimming pools can add anywhere from 6.61 per cent to 33.27 per cent to the value of a house.” lap pool costs $50,000 or $60,000 to build. If you put that in the right place, it can easily add $100,000 to the property.”
This increase in value is due to a swimming pool’s aesthetic charm, recreational appeal and improved lifestyle potential.
SPASA Victoria has picked up the report and ran a media campaign to get the word out. CEO Brendan Watkins says they always knew investing in a pool was a great lifestyle choice, but this report provides proof it is also a good financial decision. “Families consider their outdoor living spaces to be as important as indoor,” he says. “We are an outdoors nation and we love to entertain around the BBQ and pool in summer. It’s all about living a healthy lifestyle in the sun.” The report concludes that for the right property and location, a pool can be a wonderful addition as well as a way to add value to a residence. Meanwhile, the RBA’s Luci Ellis has launched a report on housing finance, pointing out amongst other things that even though Australia has exceptionally low housing density, the rise in inner city housing prices is likely to continue. Go to splashmagazine.com.au for a QuickLink to the documents.
Pool care
Survey shows Aussies switch off in winter The 2014 PoolWerx Winter Pool Care Survey revealed more than half of Australian pool owners “switch off” on pool care during the cold season. The research showed 53 per cent of Australians failed to maintain their pool throughout winter. PoolWerx CEO John O’Brien says this often resulted in unexpected costs of up to $1000 come the start of the swimming season. “Many pool owners forgo regular winter pool care because they think they’re saving money, but they’re actually allowing bacteria to flourish for months which can lead to significant costs to treat pool water to a standard that is healthy and safe to use again,” he says. “Also, the efficiency of the equipment can decline due to imbalanced water chemistry resulting in repair or replacement and often voiding the warranty of new equipment.” While 60 per cent of pool owners indicated they operated their pool pump daily, the
survey revealed half (49 per cent) still failed to test water pH and chlorine levels and 36 per cent never cleared skimmer baskets or scooped fallen leaves from the pool – both jobs that should be done weekly during the offseason. O’Brien says the results showed that many pool owners still underestimated the importance of maintaining a healthy pool all year round. “Out of a sample of 1000 pool water tests conducted by our franchisees at the start of the swimming season last year, just four per cent of backyard pools registered healthy pH and chlorine levels. “We’d like to avoid these issues this year by encouraging pool owners to be more conscious of the financial and health impacts of a pool that is left untreated throughout the colder months.” He says that despite infrequent use, pool water needs to be tested every week in win-
ter to ensure the pool’s pH level is between 7.2 and 7.6 and the chlorine level at 2-3 ppm,” he said. “The pool pump and filter should also run every day, but only for up to six hours unlike the 12 hours needed during summer. Pool equipment should also be checked each week to ensure it is working effectively. O’Brien also says that unfortunately the survey also shows that less than half of pool owners regularly inspect the safety of their pool area throughout the year, yet this is critical in reducing the risk of drowning deaths among young children. “Pool fences must be checked to ensure they’re intact, and you must have a self-closing and latching gate. The area surrounding the pool fence should also be clear of any climbable objects that can allow children to access the pool area.” Go to page 34 for more information on winterising.
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news
Industry moves
Industry veteran Steve Walls retires After 23 years at the helm of Zodiac Group Australia, Steve Walls has retired from the industry. Walls headed Zodiac since 1991, growing the business from relatively humble beginnings to one of the largest and most successful pool-related concerns in the southern hemisphere. In Australia, Zodiac started as a marine business selling the famous Zodiac inflatables from a modest warehouse in the Sydney riverside industrial suburb of Mortlake. There were seven employees and a product range that consisted of a handful of
inflatable boats. Zodiac now has more than 300 employees in the southern hemisphere and a product range comprising thousands of stock keeping units (SKUs). Under Walls’ leadership, Zodiac pushed into new territories – both geographic and product-related. He made several strategic business acquisitions as the southern hemisphere region’s managing director over the past 15 years, including Driclad aboveground pools, Clearwater salt chlorinators, Premium Quality Chemicals, Pool
Steve Walls
Resources and most recently, Magnapool. Bruce Brooks, Zodiac Global CEO says that Walls has made
endless contributions to the industry, company and most importantly, to many people throughout his years in this business. “His easy-going and positive demeanour is not only contagious, but made him well-liked and respected within the company and with customers,” says Brooks. Stephen Matysiak will assume the role of managing director. Matysiak has more than 20 years industry experience, most recently as managing director of Zodiac Poolcare Africa. Steve Walls plans to enjoy his retirement and play more golf.
Fire
More than 70 firemen fight WA pool chemical blaze Ten fire engines were called to a fire at Waterco’s warehouse in the Perth suburb of Balcatta at about 7:30pm on Saturday May 3. As many as 70 firefighters battled the blaze until the early hours of the morning. No-one was injured in the fire. The WA Fire and Emergency Services (DFES) issued health warning to residents as a precaution, concerned that the pool chemicals in the warehouse, principally chlorine, could produce toxic fumes under combustion. Residents in surrounding suburbs were cautioned to remain inside with doors and windows closed. No injuries were reported and the warning was lifted on Sunday. Police have ruled out arson but the specific cause of the fire is as yet unknown. The fire was contained to the dangerous goods (DG) store, where pool chemicals are stored. There was significant damage to the
Keep informed by subscribing to the free online newsletter. Bathers shocked: dangerous spas recalled Bunnings recalled the 700-litre M-Spa Inflatable Silver Cloud spa after two reports of people in Victoria receiving minor electric shocks while bathing.
Ten fire engines were called to the fire
DG store where the eastern wall fell onto the adjourning premises. The other walls of the DG store were also damaged and supporting beams became warped. An assessment is being done to determine whether the remainder of the building (warehouse and office) has been damaged, although initial reports suggests that this is not the case.
Hazardous materials are being removed from the site to minimise the impact of fire and to prevent further losses. No one was in the building at the time of the fire and Waterco said in a statement that as far as they are aware, nobody was injured. “Other than a temporary slight disruption in the supply of a limited range of stock, Waterco’s customers in Western Australia will not be impacted,” Waterco said in the statement. “The business on site has resumed as usual. Based on current assessment, the fire will not have significant impact on the results of the Group.” Waterco has commenced an investigation to determine the cause of the fire and to assess the extent of the damage. A structural engineer is assessing the damage and will make a determination regarding what needs to be done to make the premises safe.
Top five online news stories
The most popular online news stories at splashmagazine.com.au were... 70 firemen fight WA pool chemical blaze Ten fire engines were called to a fire at Waterco’s warehouse in the Perth suburb of Balcatta and 70 firefighters battled the blaze until the early hours of the morning.
Trial leads to acceptance of freshwater pool system Warringah Aquatic Centre successfully finalised a trial of the AIS EcoLine in-line freshwater pool chlorination system.
Potentially lethal spas for sale Dangerous and potentially deadly spas are being sold in Australia with old-style potty skimmers from a series of linked online operators including www. euromaxspas.com.
World’s tallest waterslide opening delayed Taller than Niagara Falls, more awesome than the Statue of Liberty, Kansas waterpark Schlitterbahn’s new ride will be a 17-storey drop into uncharted terror.
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Upcoming events 2014 Jul 5-6
SPASA SA Consumer Pool and Spa Show, Adelaide
July 16-17 SPLASH! Pool and Spa Trade Show, Jupiters, Gold Coast Jul 16
SPASA Welcome Drinks, SPLASH! on the Gold Coast
Jul 17
SPASA Australia Awards of Excellence, Gold Coast
Jul 17-18
World Aquatic Health Conference, Gold Coast
Jul 18
Andrew Simons Memorial Golf Day, Gold Coast
Jul 26
SPASA WA Awards Night
Jul 28-Aug 2 International Swim School Conference, Phuket Aug 5-6
AWS Council National Drowning Prevention Summit, Sydney
Aug 9-10
Winter Consumer Pool & Spa Show, Melbourne
Aug 22
SPASA Queensland Golf Day, Royal Pines
Aug 22
SPASA Queensland Awards Night, Royal Pines
Aug 23
SPASA Queensland Mini Trade Day
Aug 30
SPASA Victoria Awards Night, Melbourne
Sep 5-8
Australian Garden Show, Centennial Park, Sydney
Sep 12
Bob Stanley Memorial Golf Day, Sydney
Sep 13-14
Get Ready for Summer Consumer Pool and Spa Show, Perth
Oct 8-10
World Aquatic Health Conference, Portland, Oregon, USA
Oct 20-24
Interbad, Stuttgart, Germany
Nov 5-7
International Pool Spa Patio Expo, Orlando, Florida
Nov 12
SPASA Victoria AGM
Nov 18-21
Piscine Global, Lyon, France
2015 Jan 22-24
UK Pool & Spa Expo, Birmingham, UK
Feb 1-3
Spatex, Coventry, UK
More details at splashmagazine.com.au. Dates are subject to change and should be checked with the relevant organisation. Send calendar submissions to info@splashmagazine.com.au.
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news
Legal
Global news Evo Industries Australia has signed a partner agreement with 2G in Germany. 2G is a worldwide technology leader in cogeneration equipment and Evo will now be offering their combined heat and power (CHP) systems to the Australian market. Dr Henry M Rothberg, founder of Laticrete, passed away at his home with family by his side in March. He was 91 years old. He was a trailblazing innovator in the ceramic tile and stone industries, founding the company and acting as its Chairman Emeritus for nearly six decades. New Fluid Technology has set up a manufacturing operation for its Stelth solid body vortex pump in the Czech Republic. Terry Day says the Stelth pump impellers will cost the same as other less efficient impellers to manufacture, and Koller Whirlpool of Austria can now proceed with their first order for a large number of the Stelth spa bath pumps. US magazine Aqua is releasing its annual State of the Industry survey in segments, the first instalment shows the retail segment is doing exceptionally well stateside. A whopping 71 percent of pool and spa retailers said their business was getting stronger (a 23 percent increase from last year); while only eight percent felt their business was getting weaker (down 6 percent from last year).
ACCC clarifies country of origin labelling The Australian Competition and Consumer Commission (ACCC) has published new guidance to assist businesses in complying with the Australian Consumer Law (ACL) when making country of origin claims. “Country of origin labels are valuable tools that allow consumers to make informed choices and let businesses compete fairly,” says ACCC Chairman Rod Sims. “Many consumers specifically seek out, or are willing to pay a premium for, Australian produce, or products that are made in Australia. This information assists manufacturers, wholesalers, importers, retailers, advertisers and anyone else who may be making country of origin representations, in deciding what claims are appropriate for their products.” The ACCC’s guidance provides information and examples to illustrate when businesses can say their goods are “Made in”, “Product of ” or “Grown in” Australia and includes advice on how a business
can rely on the ‘safe harbour’ provisions in the ACL. “Any claim that is likely to mislead consumers about the origin of a product will also breach the law. Credence claims are a priority area for the ACCC, particularly those with the potential to adversely impact the competitive process and small businesses,” he says. Businesses making false or misleading representations could face penalties of up to $1.1 million under the ACL. In a recent case, the Federal Court ordered two companies supplying solar panels to pay a combined penalty of $145,000, in part for making false and misleading country of origin representations. In addition to the monetary penalties, the Court also made other orders by consent including declarations, injunctions, corrective advertising and an order that the businesses make a contribution towards the ACCC’s costs. Contact: Go to splashmagazine.com.au for a QuickLink to the document.
Training
Australian expertise exported to Malaysia The Swimming & Spa Alliance has conducted a successful two-day training program in Malaysia. The tailor-made program was delivered to 67 pool and spa professionals in Kuala Lumpur in April. It was developed at the request of the Malaysian Swimming Pool Association (MSPA) and covered pool and spa service and repairs, design and construction and commercial pools and spas. The program was delivered by Manfred Wiesemes who has been a prominent pool builder and expert consultant in Australia for several decades. Wiesemes is a past president of SPASA and continues to represent the industry as a current director. The two day event was sponsored by Waterco Limited, Fluidra (AstralPool’s parent company) and Aqua Enchant. The Malaysian Swimming Pool Association (MSPA) was founded two years ago with several local long-standing industry professionals aiming to better present the industry to consumers, architects, main contractors and government authorities. “The lively growth of membership and the
enthusiastic response from the local swimming pool and spa industry, as well as related professional bodies in Malaysia, has encouraged us to push forward with our goals of increasing our members’ skills and professionalism,” says MSPA President, Chew Soo Ngee, one of the founders. “With this is mind, MSPA was confident in committing to the first of two SPASA training programs for the swimming pool industry with the view of lifting the benchmark in southeast Asia,” says Soo Ngee. “MSPA is one of the first specific swimming pool and spa industry associations in Asia. Malaysia is a progressive, forward thinking country, with a sound economy and a climate conducive to an outdoor lifestyle, resulting in a strong demand for domestic pools and inclusion of innovative commercial pools in hotels, condominiums and resorts. There is potential for further significant growth in these areas”. Swimming Pool & Spa Alliance president Robert Guthrie says the visit also provided both organisations with an opportunity to discuss and explore synergies.
18 SPLASH! June-July 2014
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news
Giveaway
Fitness Swimming Spa Tech Tips Air blower plumbing In a portable spa cabinet, correct air blower plumbing is critical to prevent water entry to the blower.
Twin loops reaching above water level, a spring loaded check valve and a 6mm drain hole in the second loop offer multiple levels of protection. Provided all three features are installed in the air blower plumbing, water should never enter the blower, even if a spa has been left overfilled for an extended period. In-ground spas do not require the loops or drain, provided the air blower is mounted at least 700mm above spa water level, but a check valve is still essential to prevent moisture entering the air blower. In-ground spa plumbing should be installed in such a way that it’s below water level for as short a distance as possible, with pipework running horizontal or sloping towards the spa to prevent water trapping in the pipe, which would potentially limit air blower performance by reducing the pipe diameter.
If you want to improve your technique, trim your times, swim greater distances, or simply upgrade your fitness level, the second edition of the classic swimming manual, the full-colour Fitness Swimming by expert swim coach Emmett Hines will help. It includes 60 workouts and 16 sample programs each arranged into suggested training zones to correspond to your fitness level and performance goals. The text covers stretching, warmup and cool-down methods, heart rate zone targets, expanded
instruction for stroke efficacy, progressive drills, conditioning tips, and fitness assessments. Fitness Swimming is available online at www. humankinetics.com. SPLASH! has a copy of Fitness Swimming to give away. All you have to do is Like the SPLASH Facebook page to be part of the competition. There will be more information in the free SPLASH! online newsletter. Go to splashmagazine. com.au to make sure you’re receiving the newsletter.
Safety
Bathers shocked: dangerous spas recalled by Bunnings Big box hardware retailer Bunnings has recalled the 700-litre M-Spa Inflatable Silver Cloud Spa after two reports of people in Victoria receiving minor electric shocks when using the spa. More than 730 of the potentially dangerous spas with the model number B-110 have been sold between Septem-
ber 2013 and February 2014 across Australia. Bunnings merchandising and store development director Clive Duncan says the company made the decision to voluntarily recall the spa as a precautionary safety measure. Testing by energy safety regulator Energy Safe Victoria
and Bunnings revealed ineffective insulation of the internal water heating element and the possibility the electrical current could transfer to the control box, water and wet parts of the product. Contact: go to splashmagazine for a QuickLink to the ACCC recall website.
Inflatable Silver Cloud Spa
Never move a portable spa on its side without first disconnecting the air blower from its associated plumbing, or water may enter the blower and short the power when re-connected. Contact: Australian Spa Parts technical support 1300 735 025
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A DIVISION OF
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news
Training
Cert III & IV questions answered Expo News The Australian Leisure Facilities Association (ALFA) will be holding an industry forum in conjunction with the first World Aquatic Health Conference (WAHC) to be held outside the United States, on the Gold Coast on Friday 18th July from 12.30pm to 4pm. If you register to attend the WAHC, registration to the forum is included in the ticket price. Also at SPLASH! on the Gold Coast, Solartech Pool Heating is hosting solar industry veteran Dave Sizelove, president and co-founder of Aquatherm Industries, the largest US manufacturer of solar pool heaters. In his 33 years in solar, Sizelove has been responsible for countless innovations in collector and component design, and will be available first-hand to answer your questions at the Solarzone stand. The Australian Water Safety Council (AWSC) will host the National Drowning Prevention Summit 2014 in Sydney on August 5 and 6 at the Park Royal Hotel, Darling Harbour. The Summit will bring a vital focus to the AWSC goal of reducing drowning deaths by at least 50 per cent by 2020. A series of symposia will review the progress of the Australian Water Safety Strategy 2012-15, with the expectation that the summit will identify the critical steps needed to achieve this goal.
BioLab and the SPLASH! Show organisers have clarified some queries about the Cert III & IV sessions.
1. What does RPL mean?
RPL stands for Recognition of Prior Learning. This is a process for giving candidates credit for skills, knowledge and experience gained through working and learning. Most pool technicians will already have many of the skills required to complete their Certificate III in Pool and Spa Service. Training providers can run through this process with you and advise what evidence you need to provide. It might be something as simple as a sign off from your boss, or a video of you doing a water test.
2. Can the session being delivered be considered for RPL?
Yes. All registered participants of the sessions will be issued with a certificate of attendance. Under the RPL process students should provide the assessor with most relevant evidence that demonstrates their level of knowledge and experience relating to the qualification. This includes courses attended.
3. Does this course attract government funding?
No. These sessions provide the candidate with a “taster” of the units of competency. As these session are not accredited units, government funding does not apply.
4. Is there a recognised training provider in my area?
Candidates should confirm whether their preferred RTO is registered to deliver the qualification in their respective state. BioLab is partnered with both Traxion Training and the Swimming Pool & Spa Alliance.
5. Will these sessions contribute towards credit to my existing certificate?
These sessions will contribute towards evidence required for RPL or towards full course for the related qualification.
6. What will I take away at the end of the course and how many points will this contribute?
Most importantly, these sessions are designed to provide a shared learning environment. In addition, candidates will have the opportunity to continue their learning to achieve formal national accreditation. Each session will cover at least 50 per cent of the theory component for the full subject.
7. How do I register?
You can register for each session individually, daily or for all three days. There is a small fee involved for most sessions. Contact: www.splashexpo.com.au
Awards
Book now for the Night of Nights The inaugural SPASA Australia Awards Gala being launched at SPLASH! 2014 Pool & Spa Trade Show, on Thursday July 17 at the Crowne Plaza, Surfers Paradise. The SPASA Australia Awards of Excellence recognise achievement in design, construction and innovation across the pool and spa industry and provide recognition to members who have demonstrated the highest degree of competency and professionalism. The SPASA Australia Gala Dinner will also incorporate the fourth edition of the SPLASH!
Environmental Awards. These awards have gained international recognition promoting environmental and sustainable achievements. Also joining the fun is the Swimming Pool Retail Association of Australia who will present their SPRAA-member national retail awards, completing what’s going to be the most comprehensive spread of industry awards ever staged. At the time of writing seats were selling fast, so it is advisable to book as soon as possible. Contact: spasa.com.au/gala-dinner
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The Davey ChloroMatic® still remains one of the most reliable salt water chlorinators in Australia. Producing mildly salted water, that is soft to the touch, it feels just like swimming in a mineral spa. The Davey ChloroMatic® produces healthy, crystal clear pool water.
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For more information visit us at www.pentairpool.com.au
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s
news
Industry moves
Chequered flag for champion Australian Formula One champion Sir Jack Brabham passed away in May after a stellar career as one of the country’s most famous sporting icons. He was 88. Brabham had won the F1 world drivers’ championship three times (1959, 1960 and 1966), winning his first championship by pushing his car the last 100 metres after it ran out of petrol. His final championship was won in a car he designed and built himself – the only time an F1 driver has achieved this feat. After retiring in 1970 he was knighted in 1978 and went on to be named a National Treasure in 2012. He also had a relationship with the swimming pool and spa industry in his later years. As an innovative automotive engineer, he looked to pool and spa industry member New Fluid Technology to help improve his engines, by adapting their blower technology. He asked Terry Day of NFT to design and build a 12V electric automotive blower for boosting performance and efficiency of engines up to 1.8 litres (and target larger engines later).
Industry moves
Jack Brabham at the SPLASH! Pool & Spa Trade Show with organiser Simon Cooper in 2010
In 2008 after testing in a Honda Prelude, the engine dynamometer showed significantly improved performance and Brabham advocated that the blowers should be installed in all cars. Brabham is survived by his three sons, Geoff, Gary and David, who all forged their own motorsport careers.
Industry moves
New manager for SPASA WA
Bryce Steele
The Swimming Pool & Spa Association of Western Australia (SPASA WA) has a new manager, following the appointment of Bryce Steele to the position. Steele had been the business manager at the Master Plumbers & Gasfitters Association of WA for the past five years, and he brings extensive association experience to the pool and spa industry in the west. He had been involved in the plumbing industry since the age of
17 and previously held positions at Vinidex and Rheem Australia. When he is not working, he contributes to the community as president of the Rockingham-Mandurah District Cricket Club and enjoys spending time with his wife Janet and four sons. He replaces Roger LeFort who finished up at the end of last year after 11 years in the job. Contact: (08) 9479 6112; bryce@ spasawa.com.au
Industry moves
Queensland coach passes away Swimming Australia perforPaulus Wildeboer passed away in mance director Michael Scott says May from prostate cancer at the his passing is a sad day for the inage of 59. He had been in Australternational swimming community. ia for the last 18 months working “Paulus loved coaching and loved for Swimming Queensland as a the sport of swimming,” he says. Mentor Coach and prior to that “His passing is a huge loss to was the Danish National Coach. the swimming community worldA professional coach for more wide, and we are extremely gratethan 30 years in the Netherlands, Paulus Wildeboer ful for his work and commitment Denmark, Spain and Australia, to the sport over the last couple Wildeboer was a highly regarded of years, during what has been a difficult time for member of the international coaching fraternity, him and his family. Our thoughts are with his wife and had already provided much insight and menWinnie and his sons.” torship in his short time in Queensland.
Bruce Turley has joined Maytronics as southern Queensland manager. After qualifying in his trade, Turley devoted the past 20 years to sales and management in retail, wholesale and industrial markets with 10 of those years in the swimming pool industry. Cam McKinlay, Maytronics national sales manager, says: “Our industry is all about people dealing with people they know and trust, and it’s great having such a strong industry figure like Bruce join our team.” Turley is based in Brisbane with particular focus on working with trade accounts to continue the growth in the robotic pool cleaner sector. Cogeneration specialist Simons Green Energy is moving to larger premises. After more than 15 years in their old Sydney location, they will now be based at Unit 1, 33 Maddox Street, Alexandria. The phone remains the same at (02) 8338 8660. They are also at 34 Strong Avenue, Thomastown, Victoria, (03) 9462 6700. Max Holden, past SPASA NSW President, board member and pivotal advocate of SPASA in NSW for many years, sadly passed away in May. SPLASH! offers sincere condolences to his family and friends. Zodiac has bought Next Step Products, US manufacturers of the innovative Savi nicheless underwater LED lights, as part of a strategic expansion into the pool construction and renovation aftermarket.
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Safety
eBay warns inflatable pool sellers In Brief Australian Innovative Systems (AIS) has won two prestigious Asia-Pacific Stevie Awards, the first program to recognise business achievement in all 22 nations of the Asia-Pacific region (part of the worldwide Stevie Awards). AIS won a Bronze in the Manufacturing Company of the Year category while CEO Elena Gosse also won a Bronze in the Manufacturing Executive of the Year category. AstralPool Australia has opened it second Trade Centre. The new “trolley warehouse” is at 6/30 Heathcote Road, Moorebank in Sydney’s south west and will service the southern suburbs of Sydney as well as customers in southern regional New South Wales. Stuart Spillman is heading up the centre, supported by Donna Walsh, Steve Dooley and field service staff. This new fully stocked warehouse means that AstralPool has doubled its capacity in NSW and is closer to its customers. Contact: (02) 8778 9500; moorebank@ astralpool.com.au. Minder, an international swimming pool equipment manufacturer originally from Hong Kong, has recently set up a distribution centre and office in Queensland. Minder’s founder Winson Cheung says Australia has one of the highest pool ownership rates in the world and he is very confident the market is profitable and sustainable. Cheung says Minder will compete not only on price but also quality. Contact: www. minderpool.com.au
For quite a while, industry members and regulators had been concerned that while inflatable backyard pools posed just as much of a drowning risk for toddlers as in-ground pools, there was not sufficient requirement for sellers to alert purchasers of the risk. From March 30, 2014, the Australian Competition and Consumer Commission (ACCC), in partnership with state and territory consumer protection agencies, began enforcing a new mandatory safety standard for portable pools and their retail packaging including mandatory safety warnings. However, some inflatable pools sold on the
internet including via eBay were not being sold in a way that sufficiently alerted consumers to the safety issues. Following communication from the Swimming Pool & Spa Alliance, eBay has now included warnings to sellers of inflatable and portable pools in the form of a pop-up message, alerting them to their obligations in ensuring consumers remain vigilant with safety. The message pops up any time a seller creates a listing for portable or inflatable pools in the pools category of the ebay.com.au site.
Expos
Win an underwater scooter When you pre-register for the SPLASH! Pool & Spa Trade Show on the Gold Coast, you’ll automatically go into a draw for a chance to win one of four amazing underwater scooters from Seadoo. The underwater scooters up for grabs are a LiIon powered RS3 (RRP $989); a Dolphin (RRP $295) and two AquaNauts (RRP $220). It’s easy and free to pre-register, so don’t delay. Contact: www.splashexpo.com.au
A Seadoo Aquanaut scooter can help turn a swimming pool into an underwater adventure
Regulation
National Construction Code to be free from 2015 In May 2014, the Australian Building Ministers’ Forum agreed in principle to make the 2015 National Construction Code (NCC) and future editions freely available online, significantly contributing to reducing the burden of building regulation. The decision to eliminate costs associated with purchasing the code will allow it to become more accessible to both small business and the building and plumbing industries encouraging them to remain well-informed of current changes. The forum also agreed to move from a one-year amendment cycle to a three-year amendment cycle which will deliver more certainty and stability about regulatory change to the building and construction industry. The construction sector is a significant industry
for Australia and represents the second largest sector of small business in the economy. As a result, constraining cost growth and improving productivity has the potential to deliver significant economic benefits nationally. The NCC 2014 is still in effect until 30 April 2015. Future online editions, commencing with the NCC 2015, will be made freely available with the release of a pre-registration process commencing from December 1, 2014. From February 1, 2015 registered users will have access to a free preview of NCC 2015 online and a PDF prior to its adoption date of May 1. As of NCC 2015, the ABCB will no longer produce hard copy versions of the NCC. Contact: www.abcb.gov.au
26 SPLASH! June-July 2014
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news
Regulation
In Brief SPASA Queensland’s Watertight Contract benefits rate is to be increased from July 1. The new rate will be one per cent of contract value. SPASA says it has been three years since the Watertight contribution rate had been adjusted and despite increases to CPI and the Home Warranty Scheme, they chose not to increase the contributions while members were experiencing difficulties caused by two very wet summer periods. A free, independent system to review decisions made by the Queensland Building and Construction Commission has been established, in a significant reform to the building industry. Previously, home owners, builders, contractors and certifiers could only appeal the building industry regulator’s decisions in the Queensland Civil and Administrative Tribunal (QCAT). Townsville-based Logan Braidwood of Build N Kits and Payless Garages has been fined $30,000 for eight charges relating to unlicensed building work and inadequate insurance for residential construction work. Meanwhile, Buddy Charbel Challita from Greenacre, NSW has been fined more than $40,000 in fines and costs for carrying out home renovations without a licence and breaches of home building legislation. Fair Trading NSW is also warning pensioners to avoid a double-chinned, overweight, grey-haired English conman who offers to pressure clean driveways and cladding.
Alliance calls for working group on chemical standards In a submission to the Australian Pesticides and Veterinary Medicines Authority (APVMA), the Swimming Pool & Spa Alliance has questioned what it says are glaring discrepancies between the APVMA labels, Australian Standards and individual state and territory health department regulations. The submission relates to the revised Agricultural and Veterinary Chemicals Code (Listed Chemical Product - Home Swimming Pool and Spa Products) Standard 2014. “It is basically a good revision but there are some discrepancies that need to be looked at,” says Alliance CEO Spiros Dassakis. He says there was little time to properly consider and address the changes to the standard and feels that an industry driven “Working Group” should be developed in conjunction with APVMA representatives to properly review it. “While consultation was sought, we believe the industry through a working group would be best equipped to deal with the variances from competing and overlapping regulatory and government departments,” he says. He quotes one such variance as an example, relating to free chlorine levels.
The standard suggests a free chlorine concentration of 10-15 mg/L. “In order to achieve 10mg/L plus free chlorine, total chlorine must be exceed 10mg/L. This is in stark contrast to various NSW Health guidelines that stipulate you should not exceed 10mg/L. Similar references are made by other state and territory health departments,” he says. “I think an industry working group could help resolve these types of variances.” Meanwhile, the APVMA is launching a new portal with a variety of online tools. The portal home screen will show user-specific information on payments, applications and submissions lodged with the APVMA, as well as an “at a glance” status overview via a “dashboard”. The portal will give users access to new tools as well as updating some existing systems. Tools include: pre-application assistance, registration self-assessment, electronic label particulars lodgement (eLabel), a decision tree, application aid, online levies and fees, and certificates of export. Contact: go to www.apvma.gov.au or splashmagazine.com.au for a QuickLink.
Fundraising
Red Cross buns for birthday celebration On August 13 this year, the Australian Red Cross turns 100 and to mark the occasion they’re inviting everyone in the country to bake a cake and be part of the 2014 Red Cross Big Cake Bake. Big Cake Bake events can include a morning or afternoon tea, cake sale or baking competition. To participate in Big Cake Bake, first register. Then a host kit will be sent to you with all the tools needed to run a successful event, including an information booklet, donation box, posters and more. All donations raised from Big Cake Bake will support the everyday work of Red Cross. Contact: bigcakebake.org.au
Kate Ritchie is one of the many celebrity supporters helping with the fundraising
28 SPLASH! June-July 2014
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Explaining the full cost of a pool
By Cal Stanley
the
how st
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o the best of my knowledge, the SPASA offices in all states provide a standard contract for the construction or installation of swimming pools by their members. From those I have seen there are a number of common items that I believe are cause for concern. While recognising the need for some fairly strict clauses in our standard contracts, it seems that with reviews and changes over time we have forgotten the customer, without whom we would all be out of business. When a customer signs a contract today, with its many exceptions, necessary items not included, understated provisional sums, and variations, the poor guy really has no idea of the final cost he has signed up for.
What is the customer’s cost?
There are far too many items excluded which the customer will inevitably have to pay for either directly to others or through a virtually compulsory variation. I
wonder how many customers are advised at the time of signing a contract that they will end up paying thousands of dollars more before they get to swim? Some of our standard contracts allow pool businesses to shrug off too many of the things a professional builder would take responsibility for. Items that are obviously necessary for the pool installation such as: providing electricity for the equipment, removal of overburden (it is there staring the salesperson in the face), full plumbing for the pool, equipment and backwash (can’t the salesperson determine the extent of these?) the use of larger cranes for fibreglass pools beyond a set radius (doesn’t the salesperson carry a tape measure?). Some contracts even allow the builder to leave all his waste and rubbish for the customer to get rid of, to limit the inclusive distance of travel for disposal of spoil or to exclude the cost of tip fees. These things could, should and hopefully would be included by all good builders. June-July 2014 SPLASH! 31
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feature
The sad part of this is that many if not most of the exclusions could be avoided with some more professional training of (and diligence by) the sales personnel, and with a willingness to estimate and take a punt. When these items are included the builder gets his normal profit on each of them instead of having to hassle and haggle with the customer when a margin is added to every variation or “extra”.
“In principle, no progress claim should be for more than the retail value of works carried out and/or materials delivered to site at the time of the claim.” Provisional sum items
In spite of any clauses about such items being a “genuine estimate” of a particular cost, those builders that rely on a “low” price to win a job will inevitably include a less than realistic PS cost to keep their final price lower. Then, when the actual cost plus margin comes in nearly double or even higher, they immediately have a disgruntled customer to deal with and a fight to get paid. I always included high provisional sums in my quotes and contracts. When challenged on this by a prospective customer I would simply say: “I believe my PS price is realistic, but it will be adjusted to the actual cost. Wouldn’t you rather be surprised at the end by a credit than be hit with an unexpected bill for several thousand dollars?” Inevitably this reasoning was accepted. I also had the other benefit in that my margin was on the higher figure and the customer never had the chance to argue about it. Maybe one state has it right by allowing builders to enter into preliminary contracts, for a nominal sum or hourly rate, to investigate all the site conditions that may affect the pool installation to the point where all costs can then be included in a final building/installation contract. The customer then knows exactly what his pool will cost.
Payment schedules
Standard percentage payment claims began in the early days of pool building when most pools were basic and similar. They worked then, but they don’t work today because pools vary from the same old basic pool costing about $30,000 to the complex and large costing in excess of $200,000.
“Most of the exclusions could be avoided with some more professional training of (and diligence by) the sales personnel, and with a willingness to estimate and take a punt.” There has been a trend in more recent years to demand multiple payments at various stages of the contract works. Mostly, these standard percentage payments do not reflect the true value of work performed or materials delivered, yet builders can demand them anyway. Concrete pools today are so varied that using standard percentages can give unearned income to the
builder who may run into trouble when he finds that the dollars left in a contract are less than the cost of completion, or there is little to no profit margin in the final works. One standard contract in use today requires payment to the builder of 95 per cent of the contract sum prior to installation of the equipment and supply and application of the internal lining. What builder can pebble, plaster or, God forbid, fully tile a pool for only five per cent of its total cost?! Who, at the end of a job, really wants to outlay maybe 30 per cent to 40 per cent of their contract cost for a return of only five per cent? It is a recipe for financial disaster! I have seen standard contracts requiring or allowing eight payments for a fibreglass pool installation and up to nine for a concrete pool. If work is carried out on any sort of normal schedule, some of these payments are due within days of each other. Any benefit to cash flow can be eaten away with administration and collection costs. One contract allows for the suspension of work for three weeks with a corresponding extension of the contract period, if a customer is one day overdue in payment. In principle, no progress claim should be for more than the retail value of works carried out and/or materials delivered to site at the time of the claim. To do otherwise is actually unlawful in some states and should be in all. It is not a difficult exercise if costings are well prepared for the contract works. How to get all pool builders to ignore the standard percentages and only make realistic claims is the real challenge. It has been claimed that the high number of progress claims are necessary so that the pool builder does not become the banker or financier for the customer. Well I say, “What the hell has happened to that thing called ‘working capital?’ Doesn’t anyone have it any more?” Suppliers to the industry all have working capital. They can’t exist without it because those same builders buy on credit and then many will take 60 days to 90 days to pay for them. It seems some pool builders want to have their cake and eat it too. It really is a wonder more of them don’t go broke when they are using other people’s money so freely. When a pool builder does go broke, the amount owed to suppliers is normally staggering.
Changes?
I really feel that Boards and Committees have given pool builders everything they want to the ultimate detriment of the builder and the industry. A contract is for the buyer and the seller and should be structured fairly for both parties, and I hope this article may be a trigger for some changes in the future. n Over his 30 years in the industry, Cal Stanley ran a successful pool construction company with a 50 per cent quotation-to-contract conversion ratio – usually winning the jobs at the highest price. He will be conducting the Selling Swimming Pools seminar at the SPLASH! Pool & Spa Trade Show on Thursday July 17, describing some of the secrets of his success. See the program for more information or go to splashexpo.com.au.
32 SPLASH! June-July 2014
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1300 652 076 www.envirao.com.au
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Winterising your pool shop business
This wintry pool image is from the Blue Lagoon resort in Iceland, where they certainly know about the cold weather (www.bluelagoon.com)
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inter a can be a less than inspiring time for both pool own“It’s also worth using a phosphate remover. By removing phosers and pool shops, especially the further south you live. phates from the water, you take away the algae’s food and equally There is little sun to induce pool owners to use their importantly, allow algaecides, bactericides and other chemicals to pools, and as a consequence, many feel they have little or work far more effectively.” no reason to make purchases in a pool shop. While the abovementioned tips provide benefits for the consumer In this article, Paul Simons from Lo-Chlor offers some direction for from a winter program, the other side of the coin is that pool shops the pool shop owner, starting with these two options: can also benefit from it. Option 1: Accept as a fact that you aren’t going to make any sales of “Putting it bluntly, it is all down to how much effort you are prenote till the sun comes out; or pared to put into promoting the concept to your Option 2: Work out ways to show the pool customers,” he says. “Protecting a pool owner that caring for their pool in winter will “If you are prepared to circularise your cusultimately save them money over the course of a correctly through the tomers in some form or another on the benefits 12-month period. of a winter program, then you will ultimately winter months can Simons says the choice is yours but realistically, reap the rewards. You all know your database save this frustration choice number two is the one that is going to keep numbers so why not just for fun pick a peryour bank manager the happiest and genuinely as well as time, effort centage of that figure and picture the number benefit the pool owner. of bottles that could be sold to them over the and money.” So what should you recommend your customers course of winter.” do with their pools over winter? For example: • 2 x 500ml bottles of winteriser algaecide for the average size pool • Phosphate remover – number of bottles dependant on phosphate levels Put it to bed • Heavy duty phosphate remover – at least one bottle if extreme phosOver the years, pool owners have tried many different remedies in phate levels are prevalent at any time winter with varying results. However, Simons is now totally convinced “I bet you’ll be pleasantly surprised with the figure that you have come that by far the best, most economical way to look after a swimming up with,” he says. pool during this period – when it is invariably not being used – is There are a variety of other things to recommend customers do in winter. simply to “put it to bed”. “Removing unsightly stains is a perfect example. Winter is the ideal He recommends the pool owners adopt a winterising program that time to attempt this exercise, as the pool is not being used and the will keep the water free of algae as well as cutting down overall costs. pool should be depleted of chlorine to get the best results with stain “We all know how frustrating it is, at the beginning of the swimming removers,” says Simons. season, to find that a pool is a green mess, full of algae, murky and Other options include recommending filter cleaning during winter, worst of all, not fit to swim in when the pool owner wants to,” he says. or seeing if customers are due for a sand change. “Protecting a pool correctly through the winter months can save this “There are truly a variety of diverse things that can be accomplished frustration as well as time, effort and money.” in winter but the first step is the always the one where you convince Winterising algaecide is designed to specifically kill and control algal yourself that you are going to follow them through,” he says. n blooms during winter. They can last for up to 90 days, enhance chlorine production and chlorine efficiency and so save money on chlorine. “The best thing is they give a crystal clear, algae-free start to sumThere are more suggestions for pool and spa retailers at Lo-Chlor’s mer,” says Simons. recently launched advice-based website at www.lochlorsolutions.com. 34 SPLASH! June-July 2014
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ATOM EMC_SPLASH_1 PAGE_201400516-PRINT.pdf 1 16/05/2014 3:19:21 PM
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Finer filtration
for healthier swimming F
iltration is the cornerstone of clean and healthy swimming pool water. In this feature we are looking in the first instance at residential pool filtration and also at some commercial pool ideas. The commercial side of the market should also be of interest to residential pool builders, retailers and technicians, because that is often .the source of the next generation of residential pool products. Filters are incorporated in the hydraulic system, and filters and pumps need to be specified taking each other into account. The type of filter chosen for a residential system depends on a number of variables including water volume and anticipated bather load, as well as issues not related to the system, such as the client’s budget, how much maintenance they’re willing to carry out and their idea of the acceptable impact of the pool on the environment, including water loss through backwashing.
A quick rundown
There are many choices on the residential side of the pool filtration market, but they can be realistically broken down into two groups: media filters and membrane filters. The most common form of media filter is a sand filter, even though it may not actually have sand in it. The most common form of membrane filter is a cartridge filter. Other options include centrifugal or cyclonic filters which may be incorporated as pre-filters. In the commercial environment there is even more scope including
gravity filters, DE (or perlite), ultra-filtration, drum filters and even reverse osmosis. Waterco marketing director Bryan Goh says that sand/media filters are still the most popular choice for the residential market, because of their durability and easy maintenance. “The pros are that they’re durable and easy to clean as they don’t have to be disassembled like other types of filters,” he says. “However, the filter media needs to be replaced approximately every five years, they need to be backwashed regularly – which can use a lot of water – and they generally require a larger installation space compared to other filter options.” Media filters can filter down to between three and 40 microns. The efficiency can be improved by using different types of media in the same vessel. These include zeolite, glass beads, recycled ground glass and quartz crystals, amongst others. Cartridge filters typically use cylindrical accordion-style pleated filters to trap particles. Goh says this is generally around the 30 micron mark – finer than a typical sand filter with sand media. However, they come with some extra costs and maintenance. “They generally require less space for installation and there is no need for backwashing, so no backwash line is required. That also means they require less water for maintenance, and are more environmentally friendly than other kinds of filters.” Their drawbacks are related to their advantages: as there’s no provision for backwashing, when the car-
Good filtration is essential for clean and healthy swimming pool water
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70XL tridge is clogged, the filter must be disassembled and the cartridge removed for cleaning. This can be time consuming, although there are devices to help clean the cartridge pleats. Also, depending on level of use and care, the cartridges may need to be replaced more regularly than filter media. However, to put the maintenance element into perspective relative to your client’s “hands-on” approach, it’s worth noting Cal Stanley’s comments in a recent SPLASH! column (edition 90). He recounts a past conversation with the famous Three Pigs in Florida, where he said he didn’t promote cartridge filters to his clients because they’re too much effort to clean. Their response was simple: “Our customers don’t clean their own filters. They don’t even clean their own pools!” Another type of vessel filter that was popular because of its excellent filtering abilities (potentially down to two or three microns) is diatomaceous earth (DE). The DE filter media is made up of fossilized remains of a type of hard-shelled algae, and each grain has microscopic holes running through it to trap even the finest particles. DE filters have internal elements or grids that become coated with the powder. It is this “filter cake” that strains dirt, dust, algae, and some forms of bacteria from the water.
centrifugal water filtration
“Granular filters were always the most popular pool filters, largely due to how convenient they are to clean”
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Its popularity waned after it was found that breathing in the dry powder during replacement could cause serious lung disease. Any existing installations of DE should be replaced with the technician using a face mask to avoid inhaling the dry powder. Since then, the filter vessel type is still used but with different media including perlite instead of the old dangerous media. The filter media is disposed of during backwashing, so it needs to be replaced regularly, which can be expensive and fiddly for backyard pool owners who often leave it for pool technicians to do as part of a complete filter service, which is recommended when the pressure increases as shown on the gauge.
Filter media and the environment
Over the past several years there has been a move towards using new media in sand (or granular) filters because of their improved filtering capabilities and reduced requirement to backwash. “Granular filters were always the most popular pool filters, largely due to how convenient they are to clean,” says Goh. “But in recent times, pool filtration systems that are economical to run and have the environment in mind are becoming increasingly popular. “Over the past few years there has been a significant move to green solutions, with pool owners looking for chemicals and equipment that are more eco-friendly,” he says. “And there’s now significant pressure on the industry to develop energy efficient products, with a number of manufacturers including Waterco working to meet this demand.” Waterco’s new Micron S602 Eco granular filter has been created with this in mind. The Micron Eco features unique “fish tail” laterals that ensure better water flow distribution through the filter’s media bed, which Goh says virtually eliminates any dead areas of flow and provides an even up-flow through the filter bed during backwashing, savings up to 30 per cent of backwash water. Combined with Waterco’s Glass Beads, it makes for even better water savings.
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Maytronics’ EcoClear glass filter media
ZELBRITE FILTER MEDIA TICKS ALL THE BOXES
Better Filtration Down to 2 Microns Saves Water - Up to 50% Saves Chemicals Less Top Up Water to Treat Saves on Heating Less Top Up Water to Heat It is NOT a recycled product & has a far smaller foot print than glass.
Does your current filter media offer you the same savings? Schematic showing the movement of water in a top-mounted sand/media filter
Waterco’s Micron Eco media filter
Goh says that their 100 per cent virgin glass Glass Bead media, which is measuring 0.6mm x 0.8mm, is capable of filtering down below three microns while using only 20 per cent of the water needed for backwashing compared to sand filters. “Unlike crushed glass, Glass Beads are spherical and don’t have sharp edges, making them really safe to use,” he says. “And, if there’s ever a failure of the filter’s laterals and glass beads flow into the swimming pool, they pose no risk of injury to swimmers.”
for media in sand filters are sand, glass or zeolite. All have their followers, but what are the main differences and why has there been a shift away from sand to zeolites and more recently to glass filter media?” Kwaczynski says there are two different ways for these media to filter the water. The first is the absorption method used by sand and zeolite. “Sand media has small cracks in each particle and combined with the gaps between each particle, enables mechanical entrapment of particles to occur,” he says. “Zeolites have a similar mechanical entrapment like sand, the fundamental difference being that each particle of zeolite has a huge number of internal cracks and surfaces, enabling much finer filtration.” The second type is the adsorption method used by glass. “Glass media uses a completely different method of entrapment – electrostatic entrapment,” he says. “Put simply, each glass
Media for sand filters
Dan Kwaczynski is managing director of Maytronics, supplier of EcoClear glass filter media. He says that while there is a plethora of filtration options, sand systems and cartridge systems have dominated the Australian market for many years. “But there has been a revolution in the sand filter system over the past five to ten years,” he says. “The three main options
Does it come with all 3 of these approvals?
For More Information, Contact Peter Rabbidge on (02) 4651 2377 or 0407 078 075 www.zelbrite.com
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Zodiac Crystal filter media
Focus’s Noria Flo filter media
particle carries a small electrostatic charge that attracts particles to it, and holds them in position. “The result of each of these mechanisms is that zeolites and glass have taken ever- increasing market share due to their superior filtering performance.” Kwaczynski says to decide which media to choose, the discerning pool professional should consider a few things. One is that while both media are easy to install, zeolites require a recharging process to clear the micro-pores which over time tend to clogg and bind. “Glass media does not have the same issue as its entrapment is superficial – that is, only on the surface,” says Kwaczynski. Representatives of Australian zeolite brand Zelbrite say there is a big difference between the hardness of Australia zeolite and European zeolites, and that the recharging process should take place approximately every three or four years for a typical residential pool using the Australian product, and it would have an approximately 25 per cent reduction of its efficiency over a 10-year timeframe. Kwaczynski says the second consideration is full life costing, and he says that glass can also last ten years or more. He also says that because glass filter media has almost no cracks compared to sand or zeolite, the water flows more freely through the bed with the result of less pressure loss, better flow rates and better pool hydraulics.
He also says recycled glass such as EcoClear has a smaller environmental footprint.
Zodiac Crystals
Another form of glass filtration media is Zodiac’s Crystals. Zodiac’s hydraulics category manager Jason Bonello says the crystals have environmental and sanitary benefits over traditional sand media. “They come in two grades: course and fine,” he says. “The course grade is placed into the bottom of the filter to ensure no clogging occurs, while the fine grade is added above, allowing the water to circulate through the filter tank for maximum efficiency.” He says that the combination of course and fine provides the best filtration, and it is far less prone to clogging than sand, therefore providing a deeper, more effective filtration of pool water. “The better the flow rate you get through your pool’s filter, the more water you circulate each minute or hour. Simply by increasing the water flow rate with Crystal Clear, cumulative energy savings can be realised with more effective filtration,” he says. He says that compared to regular sand, Zodiac Crystals can save up to 65 per cent of water through more efficient backwashing. “This is due to the larger spaces between the particles which allows for a more efficient water flow. This efficiency will also result in a reduction of electrical power
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Zelbrite filter media is mined at Werris Creek in NSW Inset: Zelbrite packaged up and ready to go to suppliers
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required, lowering the amount of carbon emissions sent into our environment.” He says chlorine demand is lower for pools that have filters using glass media rather than sand, and that the smooth surface of the crystals discourages bacteria from attaching itself to the glass and breeding. “Ultimately, it provides a healthier and safer pool,” he says.
Crystallite granules
Another crystallite product is the crushed glass filter media Noria Flo by Focus. Focus says the irregularity of the particle means the filter bed packs down with a tighter filtration gap in between particles, giving a finer grade of filtration than the same size particle of silica sand. They say this means it can filter down to a particle size of three to five microns. Available in two grades, it is recommended that a coarse grade is used to cover the laterals and the remainder is a fine grade. According to Focus, Flo is less prone to clogging and channelling than other filter media, and will also use approximately 20 to 25 per cent less water for backwashing than other media. The hardness of the particle also means that the media is less prone to algae and contamination retention and promotes water flow through the filter bed. Focus says that alternate filtration media is either porous and water can flow through the particle, or has a rougher surface which will allow micro-organisms to attach and multiply. They also say that water flow rates through Flo will be slightly higher than regular sand
and mineral zeolite, and that Flo is excellent to use when low flows are utilised with energy saving pumps. The media also has a polarity, or a static property, which will assist in the flocculation of contaminants and particles, increasing its filtration properties. Positively charged particles will be attracted to negatively charged particles, increasing the particle size and therefore increasing the filtration rate.
A Hydrotech drum filter from Denmark that filters through a five-micron micromesh membrane
Zeolite, pH and bacteria
Zeolite is a volcanic substance sometimes called “nature’s blotter” because of its ability to absorb, hold,
What is water velocity? Bryan Goh explains what filtration velocity is, and why it is an important consideration when choosing filtration systems. Filtration velocity = flow/filter area, which is basically the quantity of water flowing through a square area of filter media. It is often expressed as m3/hr/m2 or m/hr. It means that a filter needs to provide enough filter media area to cope with the incoming flow of water to deliver desirable results.
Concept Centre 17823_0913
The slower the filtration velocity, the better the outcome. The best filter available is a gravity filter, which allows water to trickle through the filter media, which is basically simulating nature. The downside of a low filtration velocity is that you require a large filter area to facilitate enough flow to provide an adequate turnover of the pool water. Filtration velocity is sometimes overlooked, under the belief that the bigger the pump the better the performance. We need to find a balance between a low filtration velocity and the available installation space, as well as ensuring adequate turnover of the pool water.
If too much water flow is pushed through a specific filter area, the final outcome is not as good as meeting the correct filtration velocity. The filter is not operating at its optimum and the head loss through the filter increases, and the end result is a very inefficient filtration circuit of high head loss and poor filtration. The appropriate filtration velocity for a domestic sand/media filter is 48m3/hr/m2. NSF 50 states that the filtration rate for a high rate sand filter should not exceed 20 gpm per square foot. 1 gpm/ft2 = 40.746 lpm/m2, 20gpm per square foot converts approximately to 48 m3/hr/m2. If this filtration rate is exceeded, the quality of water from the filter will deteriorate. It is important that the right pump established for the right size of filter and that the maximum flow rate of the filter is not exceeded. We need to learn that a bigger pump is not always better. We also need a similar standard in Australia so that the flow rates stated on the manufacturer’s brochures are consistent. Commercial pools apply a filtration rate of 24 to 36 m3/hr/m2. Commercial operators
apply a much lower filtration rate to achieve higher water quality, but there is no reason why residential pool operators can’t do the same thing and operate their filters at half their current flow rate. This is currently being achieved through the introduction of energy saving pumps. By running a lower flow rate, there are energy savings, better water clarity, less resistance to flow, better hydraulic efficiency and less noise. It is important to operate a filter at the lowest filtration velocity which is viable considering space restrictions, and also to ensure that the equipped pump is capable of meeting the backwash requirements of the sand/media filter. Sand/media filters require a backwash velocity of around 48 m3/hr/m2 – that’s why most pumps are sized to deliver that filtration velocity, so that the same pump can be used to backwash the filter. Three-speed or variable speed pumps are the ultimate choice, as they can lower the filtration velocity for normal operation and then increase their flow to meet the required backwash velocity of the sand/media filter.
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Right: Davey Crystal Clear cartridge filter
release and exchange different chemicals, nutrients, toxins and ions according to need. It is even used to help clean up radioactive contamination. One of the most well-known swimming pool zeolite brands in Australia is Zelbrite, manufactured by Zeolite Australia – a local company founded by the Stephen family at Werris Creek in NSW. Zelbrite sales manager Peter Rabbidge says that tests show it can filter down as small as two microns. “We went to the Australian water quality centre run by Paul Monas for the tests, and initially we’d hoped to come down as small as five microns, but the tests came back saying two microns,” he says. “At that level it filters out Giardia and Cryptosporidium – two of the real nasties, especially in commercial applications. Another benefit is it pulls out ammonia, and will also pull out other heavy metals. This is quite unique as there is no other filter media on the market that will do the same.” Rabbidge also says that some people had been falsely saying zeolite harbours bacteria and micro-organisms, so they undertook additional tests to compare glass media and zeolite.
“Independent tests have shown that glass and Zelbrite filter media do not have an effect on the growth of bacteria, algae or any form of micro-organisms,” he says. “A test conducted over one month measured the bacterial count of Zelbrite filter media and compared the results to that of glass filter media. These results were similar. Neither glass nor Zelbrite promoted or reduced the growth of common micro-organisms. They both carry the same amount of bacteria.” The tests were conducted by Dr Prasad of Neptune Bio-Innovations. “Dr Prasad comments that since you cannot differentiate the two media by their properties, Zelbrite would be a better choice as it can filter down to two microns whereas glass cannot. This is very important as mobile bacterial species typically range in the size from one micron to 40 microns, so the majority will get trapped by Zelbrite.” Rabbidge also says that Prasad found that zeolite can assist in keeping the pH neutral. “With its unique ion exchange properties, the Zelbrite media can top up the pH if there’s not enough acid in the pool and alternatively, it can ‘hold’ the acid in the event the consumer adds too much. The
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right pH is very important, if the pH isn’t 7.4 to 7.6, chlorine becomes very inefficient as a bactericide.” Zelbrite has the Smart Approved WaterMark.
New cartridge filters
The new Davey CrystalClear 425ft cartridge filter has a four-cartridge design for greater filtration efficiency and less maintenance. The filter has a multi-handle lid design for easy and safe removal. The chemical-resistant, fibreglass-reinforced polypropylene tank is strong and durable providing a long service life. A start-service dial on the pressure gauge tracks filter pressure, indicating when cleaning is required. The filter’s internal design simplifies element removal and extends time between cleaning cycles. The filter is capable of delivering up to a 328,000L turnover in an 8-hour period, at a 12.5m head. No backwashing is required, reducing water wastage. It has a manual air relief valve for bleeding air during start-up, shutdown and maintenance, and a tamper-proof, heavy-duty metal clamp for securing the base and lid. With a maximum flow rate of
568 L/min, the filter is suitable for both inground and aboveground swimming pools. Pentair has also released a new efficient Sta-Rite cartridge filter system. Pentair says its new Posi-Clear RP is nearly 50 per cent more efficient than other cartridge filters on the market while delivering top-ofthe-line cartridge performance to keep the pool sparkling clear. In addition, its quick-connect ring makes maintenance very easy. You just open the top, remove the cartridge, hose it off and the Posi-Clear RP filter is ready to go again. The Posi-Clear RP filter has a side entry port to optimise flow and energy efficiency and a maximised cartridge surface consistency to block and trap particles as small as 20 microns. Plus, its durable, fiberglass-reinforced tank ensures exceptionally long life. Pool Systems’ Anthony Ramsay says that the cartridge filter is becoming more sophisticated and that the big trend out of the United States is to keep refining cartridges to last longer and hold more dirt. “The majority of filter cartridges are made using nonwoven, spun-bound polyester fabric,” he says. “This non-
Left: Pentair’s Posi-Clear RP cartridge filter filter
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Right: Waterco Trimline cartridge filter
The new MultiCyclone 70XL has been specially created to handle larger water capacities for commercial and industrial sectors – up to 1600 litres per minute (lpm) compared with the domestic version which handles up to 500 lpm.” The MultiCyclone 70XL works on the basis of centrifugal water filtration, and there are no moving parts to wear and tear, and no filter media to clean or replace. Incoming water is guided by a diverter plate so that it enters multiple hydro cyclones tangentially, generating a strong centrifugal effect. This spins the sediment out to the hydro-cyclone’s wall and then spirals it down to the sediment chamber, while the cleansed water spirals upwards. The MultiCyclone 70XL is cleaned by simply opening the purge valve: there is no filter media to clean or replace.
woven fabric, known as ‘tri-lobal’ comprises sprayed-on fibres to create the media. “Advances in development have led to point-bonded filtration media, which contains more fibres per unit area to offer a greater volume and dirt-holding capacity than the other filtration fabrics. It results in greater usability and a longer cleaning cycle.” He says that similar technology is presently used in the automotive and medical fields.
Pre-filters
One type of filtration concept that has become popular over the past few years is pre-filtration. Waterco pioneered this idea in the residential swimming pool market through the development of the multi-award-winning MultiCyclone. Now they are launching their commercial MultiCyclone 70XL. An Australian innovation, the MultiCyclone is a pre-filtration device designed to capture up to 80 per cent of the incoming dirt load prior to the main filter, which then significantly reduces filter maintenance and saves backwash water – not to mention improving pool water circulation.
Stronger nozzle plates
Commercial swimming pool nozzle plate filters historically have a higher rate of failure, whether they are made of fibreglass, stainless steel or mild steel coated with anti-corrosive material. They are traditionally attached to the wall of the filter, separating the unfiltered water and filtered water
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of the tank. During filtration mode as well as backwashing mode, the plate has cyclic movement vertically flexing upwards and downwards, whereas the wall of the filter has cyclic movements horizontally flexing inwards and outwards. “That joint is the Achilles heel of most nozzle plate filters,” says Goh. “Over time, with two different axes of expansion and contraction, the joint will weaken and give way. “But Waterco’s unique construction method eliminates this problem, by creating a separate chamber within the filter. Additionally, the nozzle plate is attached to the wall of the filter with a flexible joint, instead of traditionally attaching a rigid joint, removing the stress experienced in all other nozzle plate filters made previously. This will enhance the durability of the filter.” Waterco’s nozzle plate system allows the introduction of pressurised air directly into the bottom of the filter medium. The uniform introduction of air and water through the nozzle plate provides vigorous agitation and filter bed expansion, which ensures effective air/water backwashing. The result is reduced backwashing times and reduced volumes of water.
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Waterco’s commercial Micron SPDD fibreglass filters are available from filter areas of 0.87m2 to 7.0m². They are pressure rated at 250kPa (36psi), 400 kPa (58 psi), 600 kPa (87psi) and up to 800 kPa (116 psi). In addition, there are optional sight glasses and lateral access holes. Waterco has already installed the nozzle plate filter in a number of commercial projects including the Shoaiba power and desalination plant in Saudi Arabia, around 120km south of Jeddah. An oilfired CCGT plant, Shoaiba is the world’s third largest integrated water and power plant, and eight Micron SPDD3000 nozzle plate filters are being installed in Stage 2 of the facility’s construction. Water from the Red Sea is desalinated and used for cooling of the power plant plus to supply the municipal water system for the surrounding area.
Left: Waterco’s new commercial MultiCyclone XL
Canowindra Pool Complex
The 1950s vintage Charles McCarron Baths has recently had an upgrade and is now known as the Canowindra Pool Complex. Designed by Argo Archi-
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Contacts: Beau Corp: www.beaucorp.net.au Davey: www.davey.com.au Defender: www.neptunebenson.com Focus: www.focusproducts.com.au Hydrotech: www.ultraaqua.com Maytronics: www.maytronics.com.au Pentair: www.pentairpool.com.au Pool systems: www.poolsystems.com.au Waterco: www.waterco.com.au Zelbrite: www.zelbrite.com Zodiac: www.zodiac.com.au
The 25 metre pool at the Canowindra Pool Complex
Canowindra’s plant room featuring the Defender filtration system
tects and built by Beau Corp Aquatics & Construction, the refurbishment includes a reconditioned fully tiled pool in keeping with the retro feel of the baths. It features the Neptune Benson Defender Filtration system chosen for its water quality output as well as its environmental sustainability. Before installation of the filters, the old system was backwashed weekly using around 40,000 litres of water. By using the Defender system there is 90 per cent less water usage. In addition to the tremendous water savings, Neptune Benson says the system removes particles down to one micron or less resulting in clean crystal clear water.
Pool manager Jarrod Strange says he loves the Defender filtration equipment Beau Corp installed for the Canowindra pools. “Beau Corp Aquatics recommendation of Defender filtration has proven to provide sustainability and financial viability for us,” he says. “Our summer season saw an increase of traffic by 48 per cent, with exceptional high water quality delivered daily. We noticed an increased volume of people commenting on the reduced concentrations of chlorine in the aquatic centre, which allowed for maximum user comfort. Traditionally, prior to the upgrade, we had high chemical residuals due to super chlorination requirements.” The project converted the 33 metre pool into a 25 metre lap pool, added a children’s program pool with a beach style entry and water features, computerised timing equipment, solar heating and state-of-the-art pump and filtration technology for the pools. Michael Hoy of Beau Corp Aquatics recommended the Defender because it would have an annual water savings of more than one million litres, while the energy savings on the VFD pumps will save in excess of 60 per cent on the overall annual power bills. “These intelligent Defender systems eliminate more than 90 per cent of the backwash associated with sand filter operations and use a quarter of the space occupancy,” Hoy says. “Delivering these and other sustainable, smart, green ambitions are what Beau Corp does best. We are enormously proud of our work and the impact it has on our environment. In 2013, Defender regenerative media filters received the Smart Approved WaterMark. n
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Mini boom in high-end strata pools
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ne of the side-effects of the rise in Australian real estate values is that some urban areas have been turned into “crane cities”. New high rise developments are popping up in the business districts, in secondary centres and in new growth precincts. Many of these developments include apartments that sell for more than a million dollars each. Sometimes much, much more. As a result, developers are striving to present the right image to potential buyers by adding the most enticing of all architectural additions – a truly jaw-dropping swimming pool. One developer making a scene in Sydney (and now also in Singapore) is Crown Group. The company was co-founded by architect Iwan Sunito and engineer Paul Sathio in 1996 and has recently been behind a number of amazing high-rise residential developments. These include Top Ryde City Living which recently won the Urban Development Institute of Australia (UDIA) NSW President’s award. Top Ryde was also named best high-density development in NSW and ACT at the UDIA NSW awards and won a Master Builders Association Excellence in Housing Award 2013. Crown now boasts a $3 billion portfolio of projects under development and in the pipeline including Viking by Crown, a 10-storey residential complex in Waterloo, V by Crown, a 27-storey residential tower in Parramatta and Skye by Crown, a 20-storey development in North Sydney launched in June 2013. The latest on their books is a landmark development within the vibrant new Green Square precinct. Dubbed Crown Green Square, it will have approximately 416 luxury apartments designed by award-winning architect Koichi Takada and 5000 square metres of retail and restaurant space.
As with all their major projects, it will have a breathtaking swimming pool front and centre of the development. One pool builder that has worked extensively with Crown on a number of their projects is Cyrstal Pools. They built the pool for Top Ryde and will be building the amazing Marina Bay Sands style pool for Skye at North Sydney. Paul Hicken, Crystal Pools’ commercial director, says that the market for premium swimming pools in high end strata developments is going through something of a renaissance at the moment. “I think people are looking for more value in the actual buildings themselves,” says Hicken. “Swimming pools help sell the apartments. And some of the more extravagant pools definitely attract buyers.
Inspired by Marina Bay Sands, the Skye development in North Sydney is due to be completed in 2016
The 25-metre pool will be open to all residents
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Premium pools are helping attract buyers to new residential complexes
“Crown have been very active. There’s been a bit of a resurgence. I’m not sure how long it will continue for, but they keep buying space and the units keep going up. Also, there’s a lot of investment coming in from Asia, and a lot of the units are pre-sold off the plan.” Hicken says that concrete suppliers have recently told him they haven’t seen the market like this for a long time. He also points out that pool builders need to consider The Top Ryde development is another residential strata project by Crown that features a prominent high end pool
some of the challenges and unexpected costs with inner urban high rise developments, including booking cranes and waiting for lifts. “People don’t think about these things when costing a job, but you could be half an hour waiting for the lift to get your material to the top of the site. You don’t realise the potential for downtime. You have to book the cranes up to a week in advance. Everything has to be booked or you miss that slot.” Parking in the city is another cost that needs to be considered. “We just did a job in Castlereagh Street in Sydney, it costs $60 per hour just to park the car!”
Engineer’s perspective
Respected aquatic centre and swimming pool engineer Geoff Ninnes, director of Geoff Ninnes Fong Partners, agrees that there is definitely a trend for premium pools in high rise developments. “Some of the high rise units with the pools on top or halfway up, they are very speccy now, with big glass walls, integrated wet decks, and all with spas and landscaping,” he says. He says that due to more stringent code requirements in some states, new pools built as part of new strata developments are of good quality, and are designed properly with acoustic isolation of pools from the building structure. “There’s also a couple of big tenders out for high rise being done by some of the Chinese developers. There’s definitely an interest in putting pools in high rise developments.” On the aquatics side, he says the market is still very competitive, but there is more upgrade work available now on the east coast, and in Adelaide and Tasmania. “We’re finding that councils that had been mothballing aquatic centre work are starting to get that designed. So we feel that it’s not going to be a boom market in aquatic centres at all – nothing like it – but in the eastern states we can see there is a reasonable amount of new work coming out,” he says. “I just think things have been held back for so long, and now councils have to do things. I think generally there is an expectation too from the consumer, who wants to swim in a modern pool.” 52 SPLASH! June-July 2014
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Contacts: Crown Group: www.crowngroup.com.au Crystal Pools: www.crystalpools.com.au Geoff Ninnes Fong: www.gnfp.com.au Koichi Takada Architects: koichitakada.com
“In Western Australia, we’re finding there’s not a great deal of work: it’s had its boom. Although there is still the very occasional large aquatic centre coming up for tender.”
Skye over North Sydney
Inspired by the Marina Bay Sands Skypool, Crown’s new Skye development in North Sydney will feature an impressive swimming pool overlooking the western city. Designed by Koichi Takada Architects, the pool will be built by Crystal Pools. The architect says the inspiration was to create a sculpture in the heart of North Sydney; an object of desire to seduce its admirers with its fluid form, inspire with its story and embody the feeling of visiting a beautiful five-star luxury resort. The rooftop landscape was designed to deliver a complementary green volume to the building’s sculptural form, with the idea to imbue a feeling of escape on an island nestled in Sydney’s sky, a unique place to find respite and relax with friends. The rooftop pool will enjoy a spectacular view and the cascading edge will give the illusion of falling water that flows gently into the sky. The pool also sculpts pockets of water and landscaping, adding shallow resting spots for passive use and for children, and a consistent and deeper lane for recreational swimming. The pool form facilitates a number of smaller pockets of space, helping residents to feel comfortable and protected whether they are by themselves or with a group of friends. Trees grow in amongst shrubs to provide visual appeal and offer privacy for the poolside residents. The pool holds approximately 100m3 of water in an acoustically isolated concrete shell with integrated concrete planters and detention tanks. It is 25 metres long, 1.2 metres deep, and 2.8 metres to 3.8 metres variable width. It features a concrete balance tank integrated with the landscape planter which is located within the acoustic isolated pool structure. It will have automatic water level controls and will be sanitised by automatic chlorine water treatment with integrated PH control, and heated by a heat exchanger utilising heat collected from the building’s central mechanical system. It will be able to be accessed by all residents living within the building. The pool will be built during the final stages of construction, which is anticipated for early 2016. n June-July 2014 SPLASH! 53
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Accuracy in the social media labyrinth
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he Australian Competition and Consumer Commission (ACCC) has been receiving a large number of enquiries about the behaviour of small businesses once they enter into the social media landscape. Social media gives businesses a new, direct way to interact with existing and potential customers, and promote their products and services. However, businesses using social media channels like Facebook, Twitter and YouTube have a responsibility to ensure the content on their pages is accurate, irrespective of who put it there. Here are answers from the ACCC to some commonly asked questions about what you need to know if you use social media to promote your business.
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Q: What do I need to know about using social media? You must ensure any claims you make as part of your marketing and promotional activities are not false, misleading or deceptive. This includes advertisements or statements using any media, including print, radio, television, websites and social media channels like Facebook and Twitter.
Example: XYZ Pty Ltd tweets that they are the first Australian company to offer a 100 per cent environmentally friendly car wash service when they have not done any research to support this. It turns out that GHI Pty Ltd has offered the same service for many years. This tweet is likely to be false, misleading or deceptive. Example: ABC Pty Ltd pays a celebrity to tweet that she loved staying at one of ABC’s resorts. The celebrity has never actually been to this resort. This tweet is likely to be false, misleading or deceptive.
Q: Is this a new law?
There are no new consumer laws or rules in place for social media. Consumer protection laws which prohibit businesses from making false, misleading or deceptive claims about their products or services have been in place for decades. These laws apply to social media in the same way they apply to any other marketing or sales channel.
Q: What if someone else makes comments on my page?
You can also be held responsible for posts or public comments made by others on your social media pages which are false or likely to mislead or deceive consumers. This was confirmed by the Federal Court in 2011 during the ACCC’s court action against an allergy treatment company. The court concluded that the company accepted responsibility for fan posts and testimonials on its social media pages when it knew about them and decided not to remove them. Example: A fan of XYZ Pty Ltd posts negative and untrue comments about a competitor’s product on XYZ’s Facebook page. XYZ knows that
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the comments are incorrect, but decides to leave the comments up on its page. XYZ may be held accountable for these comments even though they were made by someone else. Example: ABC Pty Ltd and DEF Pty Ltd are market leaders in the paint industry. A customer posts on ABC’s Facebook page that their paint always lasts much longer than DEF’s paint. ABC is unsure if this is true, but decides not to remove the post. It turns out that ABC’s paint does not, in fact, last longer. ABC may be held responsible for this comment. June-July 2014 SPLASH! 55
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many consumers use social media outside normal business hours and on weekends. Example: ABC Pty Ltd has 300 staff. As larger companies usually have sufficient resources and sophisticated systems, the ACCC would expect ABC to become aware of false, misleading or deceptive posts on its Facebook page soon after they are posted and to act promptly to remove them. Example: XYZ Pty Ltd has only 10 staff but more than 50,000 Facebook fans. Given the number of people who could be misled by an incorrect post on XYZ’s Facebook page, the ACCC would expect XYZ to devote adequate resources to monitoring its Facebook page and to remove any false, misleading or deceptive posts soon after they are posted. Example: DEF Pty Ltd has 12 staff and only 80 Facebook fans. As a small business, DEF is unlikely to have the same resources to dedicate to social media monitoring as a larger company would. Also, given the small number of Facebook fans, there is less potential for widespread public detriment from incorrect posts. Accordingly, the ACCC would not expect DEF to monitor its Facebook page as regularly as the companies in the two previous examples.
Q: Can I respond to false, misleading or deceptive comments instead of removing them?
Yes you can, but it is possible that your response may not be sufficient to override the false impression made by the original comments. It may be safer to simply remove the comments.
Q: How will the ACCC enforce this?
Don’t make statements on your Facebook or other social media pages that you wouldn’t make in any other type of advertising. If you’re unsure about what you can or can’t say, seek legal advice. Monitor your social media pages and remove any posts that may be false, misleading or deceptive as soon as you become aware of them. This is what the ACCC would expect you to do with any other type of advertisement. Establish clear “house rules” that apply to the actions of your fans, friends and followers when using your social media pages. These rules should be featured prominently on your social media pages. You should then block users who breach these rules
Q: How regularly should I monitor my social media pages?
How often we’d expect you to monitor your social media pages will depend on two key factors: the size of your company and the number of fans or followers you have. Businesses should also keep in mind that social media operates 24 hours a day, seven days a week, and
The ACCC can require companies to substantiate any claims on their social media pages, and can take court action where it identifies a breach of the law (or issue an infringement notice in certain circumstances). While all complaints are carefully considered, the ACCC directs its resources to investigate and resolve matters in accordance with our compliance and enforcement priorities. The ACCC will take a proportionate response in relation to false or misleading comments on businesses’ social media sites. We are more likely to pursue cases of false, misleading or deceptive conduct if: • there is the potential for widespread public detriment if the statement is relied on • the conduct is particularly blatant • it is by a business that has come to our attention previously.
Q: What should I do to rectify the potential impact of any false, misleading or deceptive statements?
You should offer a refund to any customer who made the decision to purchase your product or service based on a false, misleading or deceptive claim they saw on your social media page. n Contact: www.accc.gov.au; ACCC small business helpline: 1300 302 021
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Now you see it, S
pace is a chief consideration not only for outdoor pools – where owners have to weigh up the relative merits for the garden, the dog and the occasional game of cricket – but also for indoor pools. In fact, indoor space is at even more of a premium than outdoor space. How many households could afford to sacrifice a dining or lounge room for a swimming pool? Now there is an option. Hydrofloors variable depth swimming pool floors are the perfect fusion of state-of-the-art-
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2014 AWARDS OF EXCELLENCE The 2014 Awards of Excellence is the swimming pool and spa industry event of the year for SPASA. Finalists and industry came together on the 14th June at the historical Oatlands House in Sydney to enjoy sumptuous food, great entertainment and celebrate – the best of the best. SPASA would like to congratulate all award winners and finalists as well as thank our sponsors for their loyal and continued support. For a full list of Pool and Spa Award Winners for 2014, go to www.spasa.org.au
Award Pools Group Pool Builder of the Year - Concrete Brad Baxter Capital Fibreglass Pools Pool Builder of the Year - Fibreglass Simon Gainey
Most Innovative New Product Hydroxypure – WATERCO
Pool & Spa Technician of the Year Adam Camilleri – Pristine Pool & Spa Service
Sales Representative of the Year (Wholesale) Mandi Maddison – BioLab
Sales Representative of the Year (Retail) Garth Jackson – Triton
Sustainability Award – Water Multicyclone – WATERCO
Commitment to Eduction & Training BIOLAB
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SWIMMING POOL AND SPA ALLIANCE TOLL FREE: 1800 802 482 • Ph: (02) 9630 6300 • Fax: (02) 9630 6355 Email: info@spasa.org.au • Web: www.spasa.org.au
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Splish Splash Pools
Swimming Pool & Spa Alliance 2014 Award Winners
Splish Splash Pools
Pool & Spa Awards 2014 Cat 1: Residential Concrete Pools-Traditional or Geometric up to $50,000 Gold: Award Pools Group Silver: Azure Pools Pty Ltd Cat 1a: Residential Concrete Pools-Traditional or Geometric $50,000 to $100,000 Gold: Urban Escape Pools & Landscaping Silver: Sunset Pools Bronze: Azure Pools Pty Ltd Cat 1b: Residential Concrete Pools-Traditional or Geometric over $100,000 Gold: Splish Splash Pools Silver: Coastline Pools Spas & Saunas Cat 2b: Residential Concrete Pools-Freeform or Natural over $100,000 Gold: Splish Splash Pools Cat 3: Residential Fibreglass Pools up to $40,000 Gold: Narellan Pools Central West and Blue Mts Silver: Local Pools & Spas Cat 3a: Residential Fibreglass Pools over $40,000 Gold: Local Pools & Spas Silver: Narellan Pools Central West and Blue Mts Cat 7: Residential Enclosed/Indoor Pools Gold: Award Pools Group Cat 8: Spas and Hot Tubs Gold: EJA Pools Pty Ltd Cat 9: Display Pools Gold: Capital Fibreglass Pools Silver: Senator Pools Pty Ltd Cat 10a: Commercial Pools or Spas over $250,000 Gold: Sunset Pools June-July 2014 SPLASH! 63
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Cat 12: Renovations up to $25,000 Gold: Aquastone Pools & Landscapes Cat 12a: Renovations Over $25,000 Gold: Splish Splash Pools Cat 13: Innovative Gold: Jade Pools Pty Ltd Cat 14: Water Features Gold: Sunrise Pools Silver: Narellan Pools Central West and Blue Mts Silver: Jade Pools Pty Ltd Cat 15: Lap Pools Gold: Senator Pools Pty Ltd Silver: Azure Pools Pty Ltd Cat 16: Sustainable Pools Gold: Sunset Pools
Urban Escape Pools & Landscaping
A t
Industry award winners 2014 Fibreglass Pool Builder of the Year: Capital Fibreglass Pools Concrete Pool Builder of the Year: Award Pools Group Pool & Spa Technician of the Year: Adam Camilleri – Pristine Pool & Spa Service Sales Representative of the Year (Retail): Garth Jackson – Triton Pool & Spa Inspections Sales Representative of the Year (Wholesale): Mandi Maddison – BioLab Most Innovative New Product: Hydroxypure – Waterco Limited Sustainability Award Water: Multicyclone – Waterco Limited Commitment to Education & Training: BioLab Australia
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Narellan Pools Central West and Blue Mts
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A smarter way to heat pools... Aquatherm Industries is the largest U.S. manufacturer of solar swimming pool heaters. The flagship product is the Ecosun Solar Pool Heating Collector. As the Worlds first solar heater to meet the stringent NSF-50 Standard in safety, durability and toxicity we literally set the standard for others to follow. The NSF-50 certification ensures that Ecosun pool heaters: • Do not produce toxic contaminants • Are durable in design and construction • Are resistant to scaling & corrosion Aquatherm uses only compounded resin in their collectors. This ensures an even distribution of anti-oxidants like carbon-black, which protects collectors from fading. The Ecosun panel is distinguished by our ‘tube & web’ design, which is designed to handle extreme expansion & contraction while providing maximum solar collector surface area. Its vents are often incorporated to combine wind-load relief benefits. Ecosun has the highest heat rating of all the panels tested at the Florida Solar Energy Centre. The Hybrid Solar Pool Heating System can also work alongside an existing conventional heater. In a hybrid pool heating system, solar is the primary source of heat, with a fossil-fuel heater as backup. This gives the pool owner complete flexibility in their pool heating options. Lifetime guarantee on panels Commercial 35 years 10 year Cockatoo warranty
See us at the Splash! Trade Show on stand # 3, we are looking for Distributors! Find out more contact us: Unit 19, 10 Foundry Rd, Seven Hills, NSW 2147 Ph: (02) 9674 1900 Fax: (02) 9674 1222 www.ecosun.net.au 1300 482 008
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CONGRATULATIONS TO THE WINNERS OF THE
SPASA SA AWARDS OF EXCELLENCE 2014 A showcase of extraordinary designs by South Australia’s leading pool and spa builders and in appreciation of outstanding talent in the retail and supplier/manufacture sectors of the industry, the SPASA SA Awards of Excellence is presented by the state’s peak industry body, the Swimming Pool & Spa Association of South Australia. SPASA SA thanks everyone involved for helping to make this year’s celebration such an outstanding success. JOIN THE INDUSTRY LEADERS Becoming a SPASA SA member allows you to be counted amongst the best in the pool and spa industry in South Australia. AS A SPASA SA MEMBER, YOU CAN TAKE ADVANTAGE OF: • • • • •
A TRUSTED BRAND Consumers look for the SPASA SA logo PROMOTIONAL EVENTS Annual Swimming Pool & Spa Show and Awards of Excellence NETWORKING General meetings and social events EDUATION & TRAINING Industry training exclusive to SPASA SA Members UP-TO-DATE INFORMATION From within the industry and associated sectors
For more information, phone 08 8364 4211
S O U T H AU S T R A L I A S W I M M I N G P O O L & S PA A S S O C I AT I O N
spasasa.com.au
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Pool of the: Daydream
Swimming Pool & Spa Association of South Australia 2014 Award Winners Residential Concrete Pools – Traditional or Geometric up to $50,000 Gold: Quantum Silver: Mermaid Bronze: Urban Residential Concrete Pools – Traditional or Geometric from $50,000 - $100,000 Gold: Mermaid Silver: Daydream Bronze: Freedom Residential Concrete Pools – Traditional or Geometric over $100,000 Gold: Daydream Silver: Mermaid Bronze: Urban Residential Concrete Pools – Freeform or Natural from $50,000-$100,000 Highly Commended: Quantum Residential Fibreglass Pools – up to $40,000 Gold: Rainwise Silver: Rainwise Bronze: Freedom Residential Fibreglass Pools – over $40,000 Gold: Rainwise Silver: Freedom Residential Vinyl Lined In-ground Pools Gold: Pleasure Residential Pre-Engineered Above Ground Vinyl-Lined Pools Gold: Above Ground Silver: Above Ground Bronze: Above Ground Residential Enclosed/Indoor Pools Gold: Daydream Silver: Urban Bronze: Urban
Concrete $50,000 $100,000: Mermaid
Concrete up to $50,000: Quantum
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Fibreglass up to $40,000: Rainwise
Fibreglass over $40,000: Rainwise
Best Country Pool: Riverland
Above Ground Vinyl-Lined: Above Ground
Residential Pool and Spa Combination – Fibreglass Gold: Freedom Residential Pool and Spa Combination – Concrete Gold: Mermaid Silver: Mermaid Bronze: Urban Best Pool by a Country Member Gold: Riverland Display Pools Gold: Freedom Commercial Pools or Spas over $250,000 Gold: South Pacific Renovations up to $25,000 Gold: Adelaide Classic Silver: Daydream Renovations over $25,000 Gold: Adelaide Classic Silver: Daydream Bronze: Adelaide Classic Innovative Pool and/or Spa Gold: Viva Silver: Urban Bronze: Rainwise Water Feature Gold: Urban Silver: South Pacific Lap Pools Gold: Daydream Silver: Alpha Bronze: Mermaid Pool of the Year Award – Judges Choice Gold: Daydream Silver: Mermaid Bronze: Viva & Adelaide Classic Sustainability Product Award Gold: Waterco Innovation Product Award Gold: Waterco Silver: G8 Safe Best Retail Pool Shop Gold: Splashdown Best Spa Retailer Gold: Adelaide All Spas Silver: Splashdown Service Technician Award Gold: Barry Smith Retail Sales Person of the Year Gold: Ross Starkey Highly Commended: Patty Poulopoulos
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Chloë McCardel World Record Holder
Chloë is now going the distance with Lo-Chlor Lo-Chlor is delighted to announce Chloë McCardel, world-record setting marathon swimmer, as the new ambassador for our swimming pool and spa treatments, in particular the chlorine-free Aquaspa and Aquafresh ranges. Chloë has won the prestigious 46km Manhattan Island Marathon and has completed six solo crossings of the English Channel. She has broken world records including 16 hours straight in a swim spa at the recent Victorian Pool and Spa Show. That record was set in Aquaspa and Aquafresh pools and she’s been quoted as saying she loves the fact they are chlorine-free as the water feels so soft, fresh and like swimming in a spring.
Come and meet Chloë at Stand 38 at the SPLASH! 2014 1800 64 7665
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www.lochlor.com.au
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End of the world coming! Tickets still available By Steve Smit
Best to be prepared for the worst!
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Y
eah, Yeah, what is it this week? “European economic meltdown” “Everyone in Australia buys overseas online instead of locally” “Meteor hurtling towards Earth!” We keep getting hit with disaster story after disaster story from the media so often that we learn to switch off. If we didn’t, we’d be shivering wrecks huddled in the corner rocking ourselves back and forward. But truth be known, business can be risky. That’s why you are getting paid more than your staff. More risk means you are out for more reward. Sometimes it pays to be paranoid. Because you get so busy in the day-to-day that you don’t think IT could happen to you. So let’s go to that dark place – let’s look at those dark clouds on the horizon and be proactive about what you can do to take them head on. To tackle any risks in your business there are four things you need to think about: • What can go wrong? • How likely is it to happen? • What is the impact if it happens? • What am I going to do about it?
What can go wrong?
We are talking about big ticket items that cause a lot of misery: • Phones go down for a couple of days. • Email, internet or website is out of action for a week. • Computers or equipment stolen. The lot. • 50 per cent of your debtors push out another 30 days. • You get sick, real sick, and are off for four months in a hospital bed. • You lose a customer, and they are 80 per cent of your business. • Fire! • A staff member leaves to setup in competition to you ... with your full database. • Sales across the board drop by 10 per cent. Keep adding your own potential risks to the list.
How likely is it to happen?
Certain? Likely? Possible? Unlikely? Rare? Don’t go into denial here. Are you open to more risk than you think? What’s the impact if it happens? Now stop and think of the complications that this would cause. To your profit, turnover, cashflow, team, customers, reputation. Is the impact: Negligible? Marginal? Criti-
cal? Catastrophic? Does it put you out of action for a day or so, or does it put you out of the game for good?
What am I going to do about it?
First Prioritise. Go for the Catastrophics and the Certains first. Then you have Three courses of action. Avoid it – Do something to stop it happening! Or set it up so it can’t happen. Reduce it – Look at the impact and work to reduce it. (i.e. backup your data offsite so you can recover if you computers are stolen.) Transfer it – That is, transfer the cost of its impact. (i.e. get insurance; get someone else to run it or do it.) Believe me when I say it can happen to you. If you are interested in knowing, I will give you my top five battle-tested business hardening tips for the paranoid business owner. Just email me. Now, write down your list of threats, the likelihood, the impact, and what you are going to do about it. Get cracking, while there’s still time! Contact: www.realityconsulting.com.au; stevesmit@realityconsulting.com.au n
Continuous Duty Blowers If you want efficient, reliable aeration, along with quality advice and support, ESAM is the blower for your business. Benefits of ESAM blowers: • Energy efficient aeration • Delamination of temperature layers • Smooth & quiet operation • 5 Year warranty • Induction motor (brushless) …and service to you is our priority.
www.sidechannelblowers.com.au Phone 03 9484 5719
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Jupiters Hotel & Casino Gold Coast, Australia SPLASH! Pool & Spa Trade Show is back over the 16-17 July at Jupiter’s on the Gold Coast. With more than 100 exhibitors, a welcome reception, Gala Awards Dinner, Andrew Simons Memorial Golf Day and 5 days of education there is plenty to see and do. SPLASH! Pool & Spa Trade Show 2014 will be the largest trade show for the pool & spa industry in Australasia. SPLASH! is the must–attend event for manufacturers, retailers, pool builders, contractors, architects, landscapers, engineers and service technicians.
Platinum Sponsor
Australian Designed and Made Viron eVo Pump Receives International Recognition
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AstralPool Australia is the leading supplier of energy efficient pumps in the Australia. Viron Pumps were initially introduced in 2007 and have evolved from a simple three speed into the Viron eVo range that is now fully variable speed. Viron eVo enables the flow rate to be tailored to each pool’s filtration and plumbing while maximising energy saving and minimising environmental impact. Through our parent company Fluidra, we have been able to export this leading technology to the world and have recently received a prestigious award at the Piscina Exhibition in Barcelona with the 2013 Sustainability Award. Viron eVo Pumps when installed by an accredited installer, will save up to 80% of your energy costs compared to standard single speed pumps. Already recognised as the most efficient pump by the MEPS Star Rating system, the Viron eVo Pumps are the best investment that can be made on your pool. The Viron eVo Pump has been designed, manufactured in Australia for the harsh Australian conditions and with rapidly rising energy costs in mind. These qualities always reflect well internationally as our products perform stronger, last longer and give better value for money. And we haven’t stopped there..... some further exciting patented innovations are now being released that combine the Variable speeds of the Viron eVo Pump along with the Viron eQuilibrium Chlorinator to create a total water management system.
Register now at www.splashexpo.com.au or call +61 (0) 2 Platinum Sponsor
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Gold Sponsor
Silver Sponsor
Welcome Reception Sponsor
Awards Gala Dinner
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Gold Sponsor
Choose Bioniser for Your Pool New products on offer from Bioniser, gold sponsor of SPLASH! 2014: • THE SPA STAR which is designed for hot tubs/spas, swim spas and smaller pools whereby it not only ionizes the hot tub/spa it oxidizes it as well with the eco oxidizer technology which is a UV/Ozone Alternative. • The Bioniser range of test kits…pH, Total Alkalinity, Copper, Phosphates and Calcium Hardness. • 3 new Bioniser Pool Supplements: - Bioniser Blue. - Bioniser PFP (phosphate free pool) a phosphate remover. - Bioniser Ionlife+ A product that extends the life of the +ve ions in the pool. This is of course a WORLD FIRST. It is called Ionlife+ and is to our ions what stabiliser is to chlorine. New models of Bioniser: • pH Boss Auto pH control which also treats to 500,000 litres. • Eco Oxidizer which is our UV/Ozone alternative. Treats to 250,000 litres.
Accommodation Special room rates are available at Jupiters Hotel & Casino. The venue has 594 superbly appointed guest rooms, including 29 suites and two penthouses. The rooms feature sweeping views across the Pacific to the east and rugged hinterland to the west. Delegates who wish to utilise Jupiters rates for SPLASH! Pool and Spa Trade Show 2014 should contact reservations direct on 1800 074 344 and mention that they are attending “SPLASH! 2014” or download a booking form from www. splashexpo.com and fax/email back to the hotel.
• The MINI B our “no-frills” ionizer that is designed for above ground pools and budget pools to 30,000 litres Bioniser has now established a sales company in the USA, and has UL Certification. For more information, visit www.bioniser.com.au or call 1800 106 274.
Silver Sponsor
Eagles Pool Supplies Eagles Pool Supplies offer a broad range of products for both domestic and commercial pool projects including Pumps and Filters, Lighting, Adhesives, Pipe & Fittings, Valves & Pool Accessories, Rainwater Tanks, Pool Heating, and Chlorinators. Our supply partners are well-established, industry leading manufacturers, with a reputation for quality brands and outstanding products – and if we don’t stock it, we’ll source it! QLD – Coomera: 07 5580 3914 NSW – Prestons, Smeaton Grange, Blacktown: 02 8017 2260 Email: poolsinfo@eaglesplumbingshop.com.au Web: www.eaglesplumbing.com.au
Pre register for your chance to win one of 4 SEADOO® Seascooters™
9660 2113 or 1300 789 845 Golf Sponsor
Media Partner
Site Visit to Turtle Beach Resort Join Nick Briscoe, Waterco and the team at the award-winning Turtle Beach Resort on Queensland’s Gold Coast, where the swimming pools are a key drawcard. There are four separate swimming areas, including a children’s wading pool, an adult’s only pool, lagoon pool, lap pool, in addition to four spas. With large volumes of water, the resort’s maintenance team were previously faced with a number of challenges trying to maintain the pools and spas. The resort team were initially very sceptical that it would work and that it would be approved for use by the local authority (Gold Coast Council). Council was briefed on the Hydroxypure system prior to it being installed and it approved a six month trial with a strict testing regime. The Hydroxypure system was subsequently retrofitted to the existing pool plumbing system, but first the resort wanted to completely drain the pool and water feature and start again with fresh water in order to remove the salt. Additionally, the media filters were all changed to Waterco Glass Pearls in order to improve filtration quality. “It really highlights the versatility of the Hydroxypure system to be retrofitted to older commercial pools,” Briscoe says. “There are many such pools which will face the same challenges, so it is important to know that the Hydroxypure system can be adapted to work on just about any hydraulic situation.” Nick Briscoe, inventor of the Hydroxypure system, will be on hand to answer any questions about the system and departure from Jupiters at 7.30 and be back at SPLASH! by 10am for the second day of the show, education and networking. Spaces are limited and registrations are a MUST. $20 +GST per person includes transfers and breakfast. This is perfect for hotel managers, engineers, and councils responsible for play areas.
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SPLASH! Education Program Filling fast - Register now to secure your seat Wednesday 16th July 9:00am–10:00am Mastering the Basics – Sales and Marketing Michael Marshall, Director of Sales and Marketing, QuikClean Mastering the Basics is an inspiring presentation which outlines the techniques involved in laying the foundations for sustained sales and marketing growth. 1.00pm-2.00pm Cash Flow - the Lifeblood of your business Anthony Davis, Managing Director, Brightwater Business Coaching Have you ever said ‘I made a profit but there is no money in the bank’? Cash flow is essential to your survival. Learn where your cash is going and how to take control of this vital ingredient.
Thursday 17th July 2:00pm-2:45pm Selling Swimming Pools Cal Stanley, Consultant, Neptune Pools If you want to increase your sales and your success ratio then don’t miss this seminar with Cal where he will share his successful selling secrets.
Exciting Awards Announcement For the first time, SPLASH! will host the 2014 SPASA Australian Awards of Excellence. To be held on Thursday 17th July on the Gold Coast, the SPASA Australia Awards of Excellence recognise achievement in design, construction, innovation, and professionalism across the pool & spa industry. The Awards program gives recognition to SPASA members who have demonstrated the highest degree of competency and professionalism. “This year SPASA Australia has reinvigorated our awards categories and now include various product and spa categories as well as the most prestigious Builder Award in Australia – the SPASA Australia Pool of the Year. This will be fantastic – it’s truly the Best of the Best.”
Certificate III & IV in swimming pool and spa service offered for the first time BioLab Australia is excited to announce that in conjunction with SPLASH! and various Registered Training Organisations (RTOs), it will be presenting a 3 day training program over the SPLASH! Tradeshow in 2014. This is an exciting opportunity for industry members to become aware of the training options available to them and participate in valuable education.
Cert III and IV Frequently Asked Questions What does RPL mean? RPL stands for Recognition of Prior Learning. This is a process for giving candidates credit for skills, knowledge and experience gained through working and learning. Most pool technicians will already have many of the skills required to complete their Certificate III in Pool and Spa Service. Training providers can run through this process with you and advise what evidence you need to provide. It might be something as simple as a sign off from your boss, or a video of you doing a water test. Can the session being delivered be considered for RPL? Yes. All registered participants of the sessions will be issued with a certificate of attendance. Under the RPL process students should provide the assessor with most relevant evidence that demonstrate their level of knowledge and experience relating to the qualification. This includes courses attended. Does this course attract government funding? No. These sessions provide the candidate with a “taster” of the units of competency. As these session are not accredited units, government funding does not apply. Is there a recognised training provider in my area? Candidates should confirm whether their preferred RTO is registered to deliver the qualification in their respective state. BioLab is partnered with both Traxion Training and SPASA NSW. Will these sessions contribute towards credit to my existing certificate? These sessions will contribute towards evidence required for RPL or towards full course for the related qualification.
“The prime goal of the awards of excellence program is to generate an amazing array of images to stimulate immediate consumer demand. Our industry competes with many leisure and travel options, it’s time we stepped up and showed all of Australia the height of excellence that exists within the national pool and spa industry” said CEO, Brendan Watkins.
What will I take away at the end of the course and how many points will this contribute? Most importantly, these sessions are designed to provide a shared learning environment. In addition, candidates will have the opportunity to continue their learning to achieve formal national accreditation. Each session will cover at least 50% of the theory component for the full subject.
“SPLASH! is the ideal occasion on which the Awards can be presented” said Simon Cooper, Publisher of SPLASH! magazine. The SPASA Australia Awards of Excellence Gala Dinner will incorporate the fourth edition of the SPLASH! Environmental Awards. These Awards have gained international recognition promoting environmental and sustainable achievements.
How do I register? Visit www.splashexpo.com.au or call +61 (0) 2 9660 2113 or 1300 789 845. You can register for each session individually, daily or for all 3 days. There is a small fee involved for most sessions.
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Welcome Reception SPLASH! Pool & Spa Expo will host the first World Aquatic Health Conference Symposium down under. “Where Science Meets Policy & Industry” will bring together a dynamic group of world-renowned experts who will spotlight the latest advances in science, industry and regulations to provide a safer, healthier aquatic experience. The event promises practical science, a diversity of thinking and breadth of knowledge – all with an emphasis on useful application.
The Swimming Pool and Spa Alliance (SPASA) is very proud to be the official sponsor of the 2014 SPLASH! Welcome Reception. The reception will be open to all participants at the show including visitors, speakers, exhibitors and training delegates, offering everyone the opportunity to meet and connect at the largest Australian gathering of the swimming pool and spa industry professionals alongside Jupiters award winning pool.
Why Australia? Why now? There are unique and exciting national policies and scientific advances occurring in Australia and the US that warrant greater exposure. Both Australia and the US are on the verge of implementing national standards and practices for professionals in the aquatics field. The WAHC’s focus is to spotlight important matters and to help bring industry, government and academia together on big matters that impact us all. Confirmed speakers include:
Michele Hlavsa U.S. CDC’s Healthy Swimming Program
Alex Antoniou National Swimming Pool Foundation
Chip Blatchley Purdue University, USA
Rachael Poon Department of Health, Victoria
Llew Withers Department of Health, Western Ausralia
Rob Stowell Learning Australia, Melbourne
Prices from just: $250 + GST Major Sponsor
NEW FORMAT
Andrew Simons Memorial Golf Day -18 July This year’s event will be based on an 4 man ambrose as per last year but with a twist. Shootout Golf who will be co-ordinating the day specialise in offering a unique sudden death playoff format. This revolutionary system revolves around a super six draw which occurs at the end of the days play where six holes are chosen at random from the eighteen played. The eight teams with the best scores then playoff over two holes creating a unique professional tournament atmosphere where finalists of the day will play in front of a gallery made up of the days former combatants.
Co Sponsors
Organised By
Limited seats remain book now
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As an exciting add on Palmer Gold Coast the host course of the day, along with Shootout Golf will provide the champions on the day with an airfare as part a holiday package to participate in the World shootout Championships in Las Vegas in 2015. Palmer Gold Coast formerly Robina provides a perfect backdrop for the event where the 17th and 18th are some of the best holes on the famous holiday strip. Just $120 +GST per person or hole sponsorship available.
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commercial news
Health
Commercial
news Global news . . . . . . . . . 78 Height record broken by“crazy” Kansas waterslide . . . . . . . . . . 78 Diving into Dubai’s inflatable waterpark. . . 78 Pooling knowledge at Lake Macquarie. . . . . . 80 Upcoming council tenders. . . . . . . . . . . . . 81 Convenient energy saving with covers and enclosures. . . . . . . . . . 82 Fremantle aquatic centre heats pool from under the ground . . . . . . . . . . . . . 90
WAHC speaker’s research fires up world media recreational pool water scientist Over the past several years, Dr Ernest (Chip) R. Blatchley. SPLASH! has run a number of From China to Europe and articles decrying the foul habit across the United States, mainof urinating in swimming pools, stream media organisations ran not simply because it is disguststories based on the research by ing and well below the expected Blatchley, Lushi Lian, Yue E and standards of civilised adults, but Jing Li that highlighted the risks because of the verifiable health of mixing urine and chlorine. risks from the addition of urine But while it was helpful to to chlorinated water, especialraise awareness of the issue, ly in indoor pools with high many of the stories tended tobather loads. wards sensationalism, ignoring However, some people around the more detailed aspects of the world consider the issue only the research. marginal in the social sphere and Luckily, Australians can do not consider the health implisee Blatchley’s presentations cations at all. This was brought Dr Chip Blatchley first-hand at the World Aquatic home when US swimming Health Conference as part of champions Michael Phelps and the SPLASH! Pool & Spa Trade Show on July Ryan Lochte said they often urinated in the pool 17, where he will be talking about Disinfection and saw nothing wrong with it. Byproducts in Swimming Pools, their Formation Thankfully, the world’s media picked up on and Prevention. research being presented at the upcoming World Contact: worldaquatichealthconference.com.au Aquatic Health Conference by highly respected
LTS
You’re never too old to learn Life Saving Victoria (LSV) is having success with its new Grey Medallion program, encouraging older members of the community to get into the water and get fit. The pilot program is off to a swimming start with nine participants joining the Grey Medallion sessions which run for 10 weeks at WaterMarc in Melbourne. Proving you are never too old to learn, Kath (pictured), admits she is claustrophobic and has a fear of water, but she bravely took to the water for her very first swimming lesson. “I’m scared stiff of water, I used to take my kids but I only ever sat on the side,” she says. “I’ll be 78 soon and I’m doing the program so I can be comfortable in the water. “Today was my first swimming lesson and I took my feet
off the bottom and floated with a noodle. I panicked but the lass [Sammy the swim teacher] talked me through it.” LSV education services general manager Kate Simpson says stories like Kath’s are just one of the many reasons why LSV is trialling the new program. “Last year we saw a 65 per cent increase in the drowning rate of those aged over 60 years, compared to the average over the previous 10 years (2002-2012),” she says. “The Grey Medallion program hopes to reduce this drowning toll by educating participants on water safety knowledge, resuscitation and emergency care, aquatic exercise and personal survival lifesaving skills.” Contact: www. lifesavingvictoria.com.au
77-year-old Kath braving the water for her first swimming lesson at WaterMarc, Greensborough
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Swim Australia CEO, Ross Gage, with Supporter Award Winner, Ron McKeon
Swim Schools
In Brief Newcastle City Council in NSW is planning to reduce pool entry fees for everyone under 18 to entice more people into the water. The council announced the proposed changes as part of its public budget plans. This reduction is in spite of other council amenity fees rising and new fees for the museum and art gallery being introduced. The plan is to charge under-18s $3.50 instead of $4.80 at Mayfield, Stockton, Wallsend and Beresfield swimming pools. In New Zealand, Hamilton City Council is considering “women only” sessions at one of its pools to provide opportunities for women who otherwise would feel intimidated at coming into a public swimming pool. Some locals see the move to restrict men for a few hours each week at the Gallagher Aquatic Centre as “separatist” but it has the full support of women’s groups and the Islamic Women’s Council of New Zealand. The Adelaide Aquatic Centre is taking advantage of funds from the Federal Government Energy Efficiency Program to install high efficiency filters, pumps and boilers as well as an energy efficient cogeneration plant for heating. The work is happening in stages so the Centre will remain open throughout.
Cheers and charity The 16th annual Swim Australia awards dinner took place on the Gold Coast in April, enabling registered swim schools to showcase their significant industry efforts over the past 12 months. The evening also featured a charity fundraiser, accumulating $10,000 for the Samuel Morris Foundation supporting families of children disabled by non-fatal drowning incidents and other hypoxic brain injuries. Recipients of the Swim Australia awards, include: • Outstanding Supporters Award: Ron McKeon, Danny Simms, Vorgee Australia, Zodiac Group Australia, Nivea, Energy Australia and
Australian Unity. • Outstanding Community Service Award: Billabong Swim School, Kirby Swim, Shawn’s Swim School and Paul Sadler Swimland. • Best Swim School Promotion: Tony Shaw’s Swim School. • SwimSAFER Award: Peter McMahon’s Swim Factory. • SwimSPORT Award: Swimsations at Lismore and Goonellabah. • Best Swim School Team Builder: Big Blue. • Best Swim School Innovation: In The Deep Swim School. • Best Swim School Marketing: Blue Dolphin Swim. • SwimECO Award: Shawn’s Swim School.
RCS LYON 380 552 976 - Illustration: © Cruschiform / Talkie Walkie
The world pool and spa industry show
18-21 NOVEMBER 2014 I EUREXPO LYON ‐ FRANCE Your visit starts at www.piscine-expo.com REQUEST YOUR FREE BADGE USING THE cODE PSH PARTNERS
CONTACT: +33 (0)4 78 176 291 - visitorpiscine@gl-events.com
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Global news A new international body has been formed to promote the responsible and sustainable use of recreational water worldwide. The World of Recreational Water (WRW) Foundation will also be developing a pool, spa, and hot tub water conservation standard and an outreach plan to promote the International Swimming Pool and Spa Code and the ANSI/ APSP/ICC standards. There is more information at apsp.org. Bloomberg Philanthropies has announced a commitment of $US10m to save children from drowning, focussing on children aged 1-4 years in Bangladesh, where drowning accounts for 43 per cent of all deaths. Every year in Bangladesh, 12,000 children drown – the equivalent of 32 deaths every day. Drowning is a leading cause of death worldwide, accounting for 360,000 deaths per year according to WHO, with the vast majority of fatalities due to drowning occurring in low- and middle -income countries.
Waterparks
Record broken by “crazy” waterslide Taller than Niagara Falls, more awesome than the Statue of Liberty, Schlitterbahn waterpark’s new Verrückt (German for crazy) ride is a 17-storey drop into terror. At 51 metres high, it has officially been endorsed by the Guinness Book of Records as the world’s tallest waterslide. After the initial, nearly vertical drop, riders then zoom up a five-storey hill before coming to a stop.
Top speeds are expected to hit 104 kmh. Located in Kansas City, Kansas, the Verrückt was originally scheduled to open to the public on May 23 but Schlitterbahn has announced that the ride needs some more testing and some final adjustments and will not be open until June. Go to splashmagazine.com.au to experience the 51 metre drop.
Inflatables
Diving in Dubai The latest Wibit sports park has been opened, this time at Jumeirah Beach Residence in Dubai. More than 500 visitors turned up on the first day at the popular Dubai beach in the United Arab Emirates.
It’s a great way to cool off from the desert heat, and the park looks spectacular in the shadow of the giant residential towers next to the famous Atlantis palm, the artificially installed peninsula in the shape of tree.
US swimming star Michael Phelps, who retired from the sport after taking six medals at the 2012 London Olympics, is making a competitive comeback. The 28-year-old’s longtime coach, Bob Bowman, has indicated that Phelps could continue his career all the way to the 2016 Rio de Janeiro Olympics.
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Please visit us at Stand #208
for more than 120 years
REVOLUTIONIsING THE POOL DECK
Anti Wave, Australia’s leading manufacturer of commercial swimming pool products and S.R.Smith, world leader in swimming pool deck equipment bring together more than 12 decades of innovation, experience and passion. Our ongoing mission is to design and deliver products that help people get the most from their time in the water. Whether for serious competitors, those looking for splashing good fun, or for swimmers needing a little extra help getting in and out of the pool, look to S.R.Smith. For more information on the company’s complete range of products and services please visit: www.srsmith.com/au
Serious Equipment • Serious Fun • Access for All
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commercial news
Conference
Pooling knowledge at Lake Macquarie The seminars and discussions were well attended
The thirteenth Country Pool Managers Conference was held at the new, bright and airy Lake Macquarie Club south of Newcastle on the NSW coast. It was well attended with more than 130 delegates enjoying the seminar topics including discussions on chemical spills, safety audits, pool inflatables, developing profitable swim school businesses, how to “leisurise” your centre, and a forum on what types of renovations help attract patrons entitled: “What an upgraded facility has done for me.” It was widely considered one of the best conferences over the past 13 years. The next conference will be held at Tamworth in 2015. Contact: www. countrypoolmanagers.com.au
Protect Your Pool, Protect Your Pool, Protect Kids Protect Your Your Kids View our online video showing common pool fencing faults and how to spot them at View our online video showing common pool fencing faults and how to spot them at www.kidshealth.chw.edu.au/projects/drowning-prevention/swimming-pool-fencing www.kidshealth.chw.edu.au/projects/drowning-prevention/swimming-pool-fencing
KIH1025/0811/SC KIH1025/0811/SC
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LGA
Upcoming tenders Clarence Valley Council Tender No: RFT 14/010 Management and Operation of the Maclean Swimming Pool, McLachlan Street, Maclean. Closing: 3PM, Tuesday, 24 June 2014 Documents: https://www.clarence.nsw.gov.au
NT Power and Water Corporation Briefing on a range of procurement reforms Seminar dates to come: Nhulunbuy – Walkabout Lodge, 12 Westal Street on Monday June 30, 12.00-1.30pm. RSVP by 26 June. Further information visit: www.dob.nt.gov.au
Southern Downs Regional Council RFT No: 14/107 Management and operation of Leisure & Aquatic Centre (Warwick) and/or Management of Aquatic Centres (Stanthorpe and/or Allora), including the marketing and provision of programs, activities and events. Documents: www.LGtenderbox.com.au Closing: 2pm AEST on 2nd July 2014.
The trade exhibitions attracted a buzzing crowd between sessions
Hydrocare
Tel 02 9604 8396 E robert@hydrocarepools.com.au
Visit us on Stand 87 at the SPLASH Trade Show !
Waterzone Grate Wet & Wild Sydney
Coonamble
Water Parks
Play Pools
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commercial feature
Convenient energy saving with covers and enclosures By Kim Kamarudin
M
aintaining a competitive edge in the commercial swimming pool cover industry means Australian companies need innovative concepts that are easy to use, reduce running costs and have the ability to be stored out of sight. The local market boasts a handful of brands of commercial swimming pool covers and enclosures that meet the mark from semi-automatic wall-mounted options to fully automated slat covers and even freestanding enclosures that open and close with ease. When it comes to swimming pool covers in a commercial setting they are often too big to handle manually. They generally need a roller system that is automated or easy to use for the health and safety of employees. Rollers can vary from being deck mounted, manually or automatically moveable, to completely hidden or mounted on the walls.
Ease of use
According to Sunbather general manager Tom Boadle the technology, research and development
invested in keeping their products ahead of the game is extraordinary. “In the past five years the demand for energy efficient swimming pools has increased,” says Boadle. “This means swimming pool centre business can’t get enough of covers for pools which can save hundreds of thousands of dollars a year.” A recent Sunbather project in Melton, Victoria involved 300sqm of 4mm thick thermal pool blanket on two wall-mounted remote controlled rollers. The wall-mounted rollers mean the covers are up out of the way and the saving for the client is $34,497 a year. This equates to a payback period for the cover of less than 12 months. The silver-coloured cover rolls onto the wall-mounted roller. Inside the roller shaft is a motor that is linked to a control box paired with a remote control that opens and closes the pool cover. The operator has the remote in their pocket while unwinding the pool cover so if it needs to be stopped for any reason the operator can quickly and easily do so.
Above. Sunbather’s Tom Boadle says demand for energy efficient swimming pools and pool covers has increased over the past five years Right. Wall mounted Sunbather covers at Paul Sadler Swimland in Melton, Victoria Main. Sunbather covers were an important element of the Splash Devonport Aquatic Centre’s plans to drastically reduce energy consumption 82 SPLASH! June-July 2014
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Above. Elite pool covers from Hydrocare mounted under aquatic centre seating
Below. Ecodome can be open or closed depending on the conditions
The cover rolls off the pool automatically and when it comes back out on to the pool it requires manual or automated assistance to deploy. WA-based Elite Pool Covers have electric winders that hook on to rollers to wind covers up automatically. According to Hydrocare Pool Servicing owner Robert Savell, in Wetherill Park, NSW, the motorised Elite winders make it very easy for staff to use. “All staff need do is keep the cover straight as it rolls off the pool and onto the pool buddy,” he says. “We’ve had such a great response to this product from the people who run the pools and aquatic centres. When I talk to the poolies who are using the product they say they love the covers and the rollers. “Feedback from clients is the Elite bubble cover not only looks good but it rolls on and off the pool easily and the rollers are good quality because there hasn’t been any cutting of corners during manufacturing.” Hydrocare started distributing Elite covers in 2013 and secured four major projects in the first six months.
One such job involved all of the Parkes Shire Council pools – a 50-metre pool, a play pool, and three 25-metre pools all using Elite covers and rollers. Elite products include Thermal Shield blankets which are effective for heat retention and prevention of water evaporation; the abovementioned battery-operated Blanket Buddy which takes the manual handling out of operating the pool blankets and rollers; and a commercial Hideaway system designed as part of the pool plinth or in the pool deck behind the pool. Designed and manufactured in Australia this product is motorised for easy use and can hold 25-metre and 50-metre bubble or thermal blankets.
Thermal efficiency
Sunbather uses an independent energy audit program to accurately predict what a swimming pool centre will save by installing a swimming pool cover. A recent project in Geraldton involved the supply and installation of pool covers specifically to reduce heating costs. The installation of seven wall-mounted automatic rollers reduced the City of Greater Geraldton gas bill annually by two thirds or $30,000 each year. Sunbather installs a lot of wall-mounted covers for commercial use, says Boadle. “Most of our large commercial swimming pool covers these days are remote controlled or mechanically assisted by a motorised unit called a Super Slave,” he says. “This product automatically rolls a pool cover on to the pool. Given the tightening rules around OH&S, especially around water, there is huge demand for remote control products or automated pool covers. “The other area of increased demand has been to hide the covers either behind walls, in roof cavities, on walls and under seats.” More recently, Sunbather has been requested to store covers under the deck. Ideally this works best with new centres so architects can design the pool with
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Pulsar_JJ1
See the NE W design Puls ar feeders on TBWS Booth #7
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“In the end the client simply pushes a button and a section of the roof opens up and drops the cover down to the pool and it gets dragged across the pool to cover it.” Ian Coombes Australia also designs and manufactures their own range of durable stainless steel reel frames suitable for use with their MacBall thermal pool blankets. The have MacBall winding and storage reels, which can be operated manually or automatically with remote controls, are engineered for strength and durability and consist of stainless steel framework and non-corrosive self-aligning bushes. The MacBall Heat Saver blanket is fabricated in easy-to-manage panels. The blanket can be easily attached to a portable storage reel, which itself can be positioned on the deck or conveniently hidden from view within the deck or a handy bench seat.
Rigid covers
Deck mounted Swimroll in an urban Melbourne strata installation
storage space underground. Boadle says architects are driving this because operators don’t want users to see the pool covers. “They know they need them but they don’t want to look at them,” says Boadle. “So the architect designs the pool with storage underground. We use innovative systems to lift up sections of the floor as an alternative place to store the covers. This concept is spreading in the commercial sector. “In an existing centre it would involve a slightly higher construction cost to retrofit this type of underground system. The moment you start to dig up existing infrastructure there is an increased dollar value compared to mounting rollers and the covers on walls, which is a fairly straightforward process for us. “Consumers have seen our Downunder domestic range of pool covers and started to think about how that system could be applied to commercial swimming pools. An interest in the underground storage of commercial pool covers has grown from demand in the domestic sector.” A slightly different storage concept is the creation of a cavity in the roof to store a pool cover. Sunbather has installed a couple of roof storage cavities based on the client’s space needs. “One client was absolutely adamant they didn’t want to see anything to do with the cover,” says Boadle. So they built a cavity in the roof with hydraulic swing arms to store the cover.
An alternative to thermal or bubble swimming pool covers that is increasing in popularity is slatted rigid pool covers. One hard cover product called Swimroll was pioneered by Remco in Australia 25 years ago. Remco Australia general manager Carl Voshege believes there has been a significant push in the commercial area over the past five to 10 years toward the consideration of rigid covers as a serious alternative to the typical thermal blanket or bubble swimming pool covers. “There are a number of important factors why people are considering rigid covers,” says Voshege. “One reason is the serious OH&S implications of installing manually operated/semi-automatic pool covers when covering big pools. With a Swimroll cover the activation is completely automated by pressing a button, turning a key or by remote control. The process looks after itself.” Voshege says the convenience increases the use of the product, amplifying its other benefits. “The slat system is so simple to use that the likelihood of the product being used as often as possible is greatly enhanced. If there is no one in the pool for a period of time that warrants the pool being closed, then it is a no-brainer to use the cover.” Voshege says the insulation capacity of Swimroll is three times that of typical soft covers in a commercial setting, and the increased insulation translated to significant reductions in pool running costs. However, an automated slatted system is considerably more expensive than a soft cover. “With a new pool, operators have the option to hide the cover so it is completely out of sight underground. We have options for new swimming pools with the integrated type system as well as after-market options.” Voshege says they regularly install covers for large pools with deck-mounted rollers that are fully automatic. “In this scenario, the roller sits next to the swimming pool and has a commercial-style key switch positioned in an appropriate location where the operator can see the pool. The key is turned and the cover is deployed without any assistance at all. The same thing happens during retraction.” For the top end, rigid inbuilt solution, the investment is considerable but it also adds to the value of the centre.
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“The cost of an integrated Swimroll cover for a 50-metre Olympic size swimming pool is in the order of $200,000,” he says. “A Remco cover is a sound investment that pays for itself many times over the life span of the product. Together with the fact that when a cover is automated it will be used more often means the net result for the centre or facility is increased savings and paying for the system a lot faster. “Given the rigid and robust nature of the cover it is more of a permanent solution that will last for many years.” Swimroll has different extrusion types including hollow PVC slats and hollow polycarbonate slats. The polycarbonate offers varying degrees of transparency, so for an outdoor installation, clients benefit from the cover’s insulation capacity as well as the solar transmission through the profile itself. The solid PVC colours are more suited to an indoor facility where the main objective is to lock in the heat as opposed to adding heat from the sun. There is also a PVC extrusion with a dense foam core called Swimroll Foam Filled which provides a higher level of insulation and is well suited to indoor facilities. Remco make these covers in Mitcham, Victoria, and Voshege says there are few limits when it comes to integration of the covers. It simply depends on the design of the pool. “There is very rarely a design that cannot be covered with a built-in Remco cover,” he says.
“As long as we are involved during the pool design process right from the word go we can ensure an automatic swimming pool cover can be installed either concealed or deck-mounted. “When mounted on the deck the rollers are not hidden. As an aftermarket option there is very little scope to start digging big holes to hide them away. These systems can however be housed in customised timber clad enclosures or multifunctional housings that can double as seating for spectators.
The Des Renford Centre maximises the use of its outdoor pool thanks to the new TPEC enclosure
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The infloor “hidden” Swimroll being retracted
“With a fully automatic cover, it has a permanent place in most cases. We also offer customised mobile roller options that, with the assistance of a motor, can automatically move the roller back from the edge of the pool for storage. “In many cases, commercial installation of aftermarket systems are permanently fixed at the end of the pool.”
TPEC enclosures are manufactured in Europe by Alukov/IPC from aluminium profiles or tracks, UV-protected polycarbonate, rubber seal and stainless steel fittings. The recently opened TPEC enclosure at the Randwick City Council’s Des Renford Leisure Centre in NSW retains heat through the enclosed space and the pool is heated naturally by sunlight. TPEC managing director James Hutchins says there is nothing like it in Australia in terms of functionality. “The centre was looking to maximise their outdoor facilities because they weren’t being used,” he says. “Staff did their research online to see what products were available locally and internationally and approached us to tender for the project. One of the benefits of TPEC enclosures is a reduction in ongoing energy costs and the structure’s ability to heat the pool using the sun.” TPEC commercial enclosures are customised, easy to use and designed to enclose a large body of water. Hutchins says high quality materials have been used to cope with humidity and pool chemicals plus operators can open the enclosure to allow for air flow. TPEC have been involved in installations all around Australia. While TPEC designs the structures, the product is manufactured and built in Europe then imported and installed on site. According to Hutchins, the whole process – including full design, manufacture and installation – takes approximately four to five months with on-site installation taking about 10 days. “With the design for the Des Renford Leisure Centre the ends stay in place,” he says. “There are five segments in the middle so the enclosure opens toward the ends. There is no need to remove any segments; they simply slide back and forth as needed. It’s designed to be opened easily with one person either side gently pushing the segments with one hand. The enclosures can also include storage on the back of one of the faces if needed. “It is an enclosed space so it retains heat really well in the winter months, and in the summer months it can be opened to release heat. “It also increases the water temperature in winter by around 10 degrees, simply from sunlight.” n There are more cover and enclosure specialists on the SPLASH! online trade directory at splashmagazine.com.au.
Enclosures
A concept growing in popularity is retractable commercial swimming pool enclosures like those made by Ecodomes and The Pool Enclosure Company (TPEC). Manufactured in France, Ecodomes do not require input from local architects because the structure completely encapsulates the swimming pool. The largest swimming pool structure can cover a 50-metre pool. Ecodomes general manager Christian Jandey says the dome doesn’t require much maintenance and can last forever if taken care of. These types of enclosures provide an innovative solution for outdoor swimming pools that are not used to their capacity.
Contacts: Ecodomes: 0419 550 000 Hydrocare: robert@hydrocarepools.com.au Ian Coombes: www.iancoombes.com.au Remco: www.remco.com.au Sunbather: www.sunbather.com.au TPEC: www.thepoolenclosurecompany.com.au
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Main. The 50m outdoor pool after the renovations Left. The bore draws warm water from the Leederville Aquifer, 250 metres below Fremantle Right. View inside the acoustic canopy of the cogeneration unit showing the Cummins natural gas engine 90 SPLASH! June-July 2014
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Australian first as Fremantle heats pool from the ground up
I
n an Australian first, a subterranean aquifer is being used as an energy source for a combined geothermal heat pump and cogeneration system, warming the pool water at a large aquatic centre. Travis McNeill, general manager of Evo Industries Australia says that while this method of heating swimming pool water has been carried out in northern Europe, it is the first time it has been attempted in this part of the world. “This is an Australian first,” says McNeill. “This is the first system of its type in Australia combining groundsource heat pumps and cogeneration.” He says that cogeneration combined with heat pump technology is one of the most efficient heating systems for an aquatic facility available today, and this installation is the first of many to be rolled out across Western Australia, where the environment is particularly suited to this specific technological approach. Evo came to the project after the old gas boiler at the Freemantle Aquatic Centre (FAC) neared the end of its life and needed to be replaced. Energy Made Clean (EMC) was brought in as a consulting firm to look at the heating and devise a solution to lower the centre’s carbon footprint while providing an energy efficient solution. “They decided to go with a fairly cutting edge proposal combining cogeneration with a ground-source heat pump,” says McNeill.
Shallow approach
The more common form of geothermal heat extraction requires deep drilling. But this was not the approach used at Fremantle.
“With deep geothermal, the costs are quite high and so is the risk that the bore might develop a problem such as a crack, for example,” he says. “So rather than the deep geothermal – which goes down to about one kilometre – we only went down 250 metres which is far enough to pull water out from the Leederville Aquifer.” The water coming out of this shallow aquifer is approximately 27 degrees Celsius, and because it’s so warm, the co-efficient of performance (COP) is extremely high. The COP is a measure of how much energy is produced from the amount of energy input to the heat pump. At the Fremantle Aquatic Centre, the system generates a very impressive COP of more than six. “That means of what energy goes in, six times comes out,” says McNeill. “This is possible because of the warm water drawn from the aquifer.” The other advantage is that as the heat is coming from under the ground, the COP is not weather-dependent, and the system can achieve stable year round performance. Although the system would be efficient in any case, it is the fact that the temperature of the water is so high when it is drawn from the aquifer that gives it the even higher COP. If the water was colder, the COP would be lower. For example, if the water temperature was only 15 degrees, the COP would be closer to four than six. Some geothermal systems utilise a “closed loop” by which the liquid is always enclosed in a sealed pipe that rises as it absorbs the earth’s heat, and sinks as it cools when the energy is drawn from it. However, the Fremantle system uses an “open loop” system, by which the heat is drawn from the water via
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Contacts: Evo Industries Australia: www.evoheat.com.au Energy Made Clean: www.energymadeclean.com City of Fremantle: www.fremantle.wa.gov.au
where the water boards are not as averse to drilling into the water table as they are in some eastern states.
Return on investment
Diagram showing how the warm water energy is transferred to the pool water via heat pumps
heat exchangers when it reaches the surface and is then returned to the aquifer. As the water temperature of the “used” water is down to 22 degrees after it’s been through the system, it is crucial the water is not deposited near the bore. “We pump it out of the ground at a site 30 metres away from the plant room, and pump it back into the aquifer about 350 metres away,” says McNeill. “We don’t want to recirculate the cold water which is now down to 22 degrees by drawing it back up from the aquifer, which would be possible if we pumped it in close to where we’re drawing the water. That would affect the COP.” As this is a new system, the council has opted to retain and renew the gas boilers as a backup, although the plan is not to use them much, if at all. McNeill says that the client, the City of Fremantle, is a very eco-friendly council, and he was very pleased that they supported this new technology and they will reap the benefits in the years to come through reduced energy expenditure as well as a much lower carbon footprint. He says they plan to do more projects possibly including other aquatic facilities in Western Australia,
Greg Benvenuti, senior engineer at EMC says that the modelled energy savings show that while the total energy used for the centre will be the same, it will be derived from much cheaper sources which also produce considerably lower greenhouse gas emissions. “We anticipate the cogeneration to supply about 273 megawatt-hours (MWh) of electricity annually and about 390 MWh of heat per year. The heat pump is anticipated to output 1340 MWh of heat using 223 MWh of electricity,” he says. The total project costs (not including the gas boilers) were between $1.3 million and $1.5 million. The high capital cost of the project was due to high drilling costs, which were part of the future planning. The hole drilled was larger than what was required for the heat pump because there are plans to build another pool at the centre. Benvenuti says the hole can produce 18 litres per second (lps) but in the current configuration they only require 12 lps. “The anticipated cost savings at current tariffs are $110,000 per year. This gives a return on investment of around 7.3 per cent. The ROI would have been better if the drilling costs had been around the $300,000 mark which could have been achieved with the lower flow rate requirements.” Modelling also anticipates greenhouse gas (GHG) savings of 250 tonnes of CO2 per year. “That is a reduction of about 25 per cent for the centre,” says Benvenuti. n
Freemantle Aquatic Centre • Pools heated are the 25m and 50m outdoor pools. • Utilises a combination of three technologies to reduce energy costs and generate carbon emission savings: • Gas boiler – existing heating system was upgraded to a new boiler system by Shenton Aquatics: 600kW for the 25m pool and 700kW for the 50m pool. • Shallow aquifer geothermal heat pump. A 350kw EVO water-to-water heat pump draws
warm water from the Leederville aquifer under Fremantle. The heat pump operates at a COP of over 6.0 all year round. • Cogeneration (combined heat and power) system. The EVO MiracleGen CHP unit will generate 75kw of electricity to the facility and 120kw of heat for the pools. • Both the CHP and the heat pump operate through an advanced building management system on the ComAp controller of the EVO Mira-
cleGen CHP unit. The ComAp controller diverts 100 per cent of each unit’s heating capacity to either pool via Siemens three-way valves. • The MiracleGen CHP unit also controls the entire plant room including main filter pumps, all gas boilers, bore pumps and monitoring equipment, heat pump, electricity grid connection and the CHP system. • The ComAp BMS controller is able to be monitored remotely via phone or smartphone any-
where in the world and allows for a centralised control console which can be monitored by a single staff member.
Additional contractors Ian Payne from Swiftflow Plumbing: pool and mechanical plumbing Daniel Hyde from Greenstate Electrical: electrical and controls Rónán McErlain from ComAp: controls Andrew Ogden from Western Irrigation: bore installation
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new products
Enchanting planting
Entanglements make stylish urban pergolas and screens to add real artistic interest to residential landscapes. They have a wide range of outdoor garden screens, cladding, laser cut light boxes and sculptures perfect for every space. For the ultimate poolside garden cabana they have the Flower Pole & Roof Planter Structure which includes a waterproof solar span roof, walls from laser-cut mild steel with a natural rust finish, and can have many other features added including decks and custom made accessories. They supply to landscape architects, architects, designer and builders as well as to the home owner; and service businesses in commercial, industrial, corporate, fencing, government, subcontracting and private sectors. Contact: www.entanglements.com.au
Stylish stainless steel
The Artisan Series is the latest range from deck equipment suppliers SR Smith. The designer-inspired rails and ladders combine functionality and elegance, as all products are manufactured from marine-grade commercial-size stainless steel with professionally polished weld joints. The Artisan series is available in five unique styles including hand rails, stair rails and ladders. See it at Stand 208 at the SPLASH! Pool & Spa Trade Show. Contact: www.srsmith.com/au
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new products
Just sittin’ in the pool
This SitinPool floating lounge from Ocean Blue Water Products is an extremely relaxing way to enjoy your swimming pool. It is incredibly stable on the water which makes all the difference. It inflates easily with just a small amount of air and its unique memory foam design means it maintains its shape unlike beanbag floats that are filled with polystyrene beads. The removable polyester cover is UV-resistant, machine washable and available in 11 colours. Contact Ocean Blue Water Products in the USA it you are interested in distributing the product in Australia or New Zealand.
The formula for fun
The heliX pool slide from SR Smith combines a patent-pending water delivery system with a generous 360-degree corkscrew flume. The unique fountain feature at the top of the slide sends water up in the air as well as down the flume, promising a splashing good time from top to bottom. The heliX has been engineered for safety, with an enclosed ladder, moulded handgrips and wide integrated stair steps. See it at Stand 208 at the SPLASH! Pool & Spa Trade Show. Contact: www.srsmith.com/au
Contact: oceanbluewaterproducts.com
Covers under cover
With Sunbather’s new DownUnder pool covers, the pool owner can discreetly hide the cover underground. While everyone knows pool covers are great for saving water and energy, they can be cumbersome and add to poolside clutter if there isn’t a proper way to retract and store them. This new system solves all the problems, as the pool owner can easily retract the cover into its own underground storage compartment. The DownUnder range is easy to use for one person and is operated from a stand up position. While the Downunder range is best designed for new pools, it can also be fitted to most existing pools. It is being launched at the SPLASH! Pool & Spa Trade Show (Stand 44). Contact: www.sunbather.com.au
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new products
Kit pools for courtyards
Albatross Pools has introduced the Courtyard Series – three small pools designed for confined spaces. The rectangular kits pools are marketable to budget-conscious buyers as a small basic pool for the children or grandchildren, while catering for clients with limited space who are still after the full range of features. They come in a range of sizes and have seven unique seat designs, and can be a small pool or a swim-spa complete with a spa and swim jet systems. Economical to transport and quick to install, the pre-engineered stainless steel construction is backed by a 20-year structural warranty. Albatross Pools is currently looking for distributors for the Courtyard Series. See more at the Albatross stand (Stand 77) at the SPLASH! Pool & Spa Trade Show.
The green grass of home
The newest eco-range from Amber has been created for renovators looking to reduce their environmental impact and support the use of recycled materials in their home. Amber’s Eco range includes Freestone ECO blocks for retaining walls and features, Eco Pave exposed aggregate pavers and Easy Lawn for green and garden areas. Easy Lawn comes in 10 different varieties and enables pool and home owners to experience a vibrant green lawn all year round, without worrying about the effects of salt or pool chemicals. The synthetic grass is non-allergenic and child-friendly. Contact: ambertiles.com.au
Contact: pools@albatrosspools.com.au; www.pools.com.au/courtyard
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SP In re
Easier installation with new LEDs
Spa Electrics has launched its new Atom EM Series concrete LED niche light which has an easier installation process because of the increased bucket size – now 100mm instead of 80mm. The company says pool builders have been praising the improved manageability from the additional 20mm increase. The ultra-compact niche LED can be used across all areas of the pool including the shelf, steps and the main pool area while offering superior brightness for even the largest pools. It is available in both single and multi-colour models. See it in action at Stand 88 at the SPLASH! Pool & Spa Trade Show. Contact: spaelectrics.com.au
New-school pool finish
Waterblade says its new Aqua Bright pneumatically-applied high performance pool finish captures the strength, durability and maintenance ease of old school finishes while maintaining a beautiful architectural colour range. They say the product virtually eliminates all traditional plaster and paint coating shortcomings. It is resistant to chipping, peeling and chalking; it cures in seconds (not weeks); and it is extremely durable, outlasting conventional finishes. Because Aqua Bright is a non-porous, pH-neutral finish, there is no need for costly, harsh chemicals at start-up. It comes in a large UV-resistant colour pallet. Aqua Bright is being launched at the SPLASH! Pool & Spa Trade Show on the Gold Coast. See it at Stand 200. Contact: sales@waterblade.com.au
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FIRST TIME OFFERED OUTSIDE THE USA REGISTER
NOW
17-18 July 2014 Jupiters Hotel & Casino, Gold Coast, Australia The world needs more people living healthier lives using pools, spas, and aquatic venues. The World Aquatic Health™ Conference (WAHC™) is being held in Australasia for the first time in 2014 and spotlights issues and solutions to help this field gain in relevance. Conference sessions focus on a spectrum of drowning, illness, injury and liability prevention topics and aquatic health benefits. SPLASH! Pool & Spa Expo will host the first World Aquatic Health Conference Symposium down under. “Where Science Meets Policy & Industry” will bring together a dynamic group of world-renowned experts who will spotlight the latest advances in science, industry and regulations to provide a safer, healthier aquatic experience. The event promises practical science, a diversity of thinking and breadth of knowledge – all with an emphasis on useful application.
Why Australia? Why now? There are unique and exciting national policies and scientific advances occurring in Australia and the US that warrant greater exposure. Both Australia and the US are on the verge of implementing national standards and practices for professionals in the aquatics field. The WAHC’s focus is to spotlight important matters and to help bring industry, government and academia together on big matters that impact us all. Now is the perfect time! Australia is the right place!
Confirmed speakers include:
Michele Hlavsa U.S. CDC’s Healthy Swimming Program
Alex Antoniou National Swimming Pool Foundation
Chip Blatchley Purdue University, USA
Rachael Poon Department of Health, Victoria
Llew Withers Department of Health, Western Ausralia
Rob Stowell Learning Australia, Melbourne
Prices from just: $250 + GST
For more information or to register visit our website www.worldaquatichealthconference.com.au or phone +61 (0) 2 9660 2113 or 1300 789 845 Major Sponsor
WAHC FP_VER3.indd 1 Splash June-July 2014_94-108.indd 97
Co Sponsors
Co Located
Organised By
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new products
Total control with Pool Mac
The Pool Mac is an advanced device that provides integration of all a pool’s filtration and sanitisation needs. More than just a pump, filter and heater plumbed in one cabinet, the Pool Mac is built from the ground up and offers a pool builder simple installation while giving the pool owner total control, energy efficiency and remote pool control. The Pool Mac features intelligent control over operating times for sparkling water at the lowest cost; chlorine and pH sensing and control; automatic backwashing; inbuilt Hydrospin with automatic emptying; intelligent variable speed pump control for lowest operating costs; flow-sensing automatic cut-out when blockage occurs, automatic self-diagnosis, acid level sensing and a Bluetooth remote control app. The Pool Mac is being launched at Stand 60 at the SPLASH! Pool & Spa Trade Show on the Gold Coast. Contact: astralpool.com.au
Viron eQ chlorinator
AstralPool Viron eQ chlorinator not only senses and controls chlorine and pH but when connected to a Viron variable speed pump, automatically controls its operating hours and pump speed. The eQ Chlorinator intelligently makes sure the pool water has sufficient turns to provide perfect filtration, ensures the desired chlorine levels are achieved each day and then minimises operating hours to maximise energy savings. AstralPool says these patented features bring a new level of control over conventional pool filtration. It is simple to install with one easy wall-mounted control and power supply. It also helps prevent damage to pool surfaces and equipment by maintaining the correct pH and preventing over chlorination, especially when pool covers are used. See it at Stand 60 at the SPLASH! Pool & Spa Trade Show. Contact: astralpool.com.au 98 SPLASH! June-July 2014
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NEW
~ POOL WATER SLIDES ~ POOL SPORTS ~ HAND RAILS ~ ~ WATERFALLS ~ DIVING BOARDS ~ JUMP ROCKS ~ ~ POOL-SPA TABLES ~ UMBRELLA STANDS ~
NEW
High energy at low cost
NEW
AstralPool’s new HiNRG gas heater is a low cost alternative in three sizes: 175MJ, 250MJ and 400MJ. All incorporate pre-mixed combustion for high efficiency and a compact size for easy installation.
NEW
The HiNRG has been designed to replace AstralPool’s long running and successful MX series heaters with improved efficiency thanks to the latest technology. Features include: premixed combustion fan for reliable operation in all weather and high efficiency; compact size for smaller installation footprint; water flow rates from 120 lpm to 500 lpm (ideal for variable speed pumps); adjustable feet to level heater on uneven bases; outdoor and indoor options with up to 20 metre flue length; easy service with gas strut access panels; self-diagnostic control system with LCD display; Be among the first to see the HiNRG at AstralPool’s (Stand 60) at the SPLASH! Pool & Spa Trade Show on the Gold Coast. Contact: astralpool.com.au
SUPPLYING AUSTRALIA WIDE TO ~POOL BUILDERS ~ POOL SHOPS ~ LANDSCAPERS ~ CALL: AQUA ACTION 1800 SLIDES www.aquaaction.com.au
LET A ROBOT TAKE THE HARD WORK OUT OF CLEANING YOUR POOL
It’s smart, it’s powerful and it looks great, but best of all, it really works!
If you’re going to invest in a robotic pool cleaner, you deserve the whole package:
Get connected
Remote, total control of a pool and spa is possible via AstralPool’s Apple and Android app, the Connect 10 Pool and Spa Controller. The new internet gateway connects to the owner’s home WiFi system and allows the home owner to operate up to 10 appliances from anywhere in the world via their smartphone or tablet. The Connect 10 system intelligently interfaces with Viron variable speed pumps and the Viron eQ chlorinator with chlorine and pH control, and allows connection of up to four motorised valves, two home automation inputs, temperature control and a solar pump. The equipment is simply plugged into conventional three-pin 10 amp and 15 amp outlets, saving hundreds of dollars during installation. See the app at Stand 60 at the SPLASH! Pool & Spa Trade Show.
Visit our stand
215 at the SPLASH Pool & Spa Trade Show
• A quality Wall and Floor cleaning robot • A sturdy aluminum caddy to transport and store the iCleaner • A full function wireless remote control, for the pool owner that wants to take charge • A 24 month manufacturer’s warranty • Outstanding after sales service that is second to none.
By The Affordable Robotic Pool Cleaner To take a closer look at the iCleaner go to www.roboticpoolcleaning.com.au or call 1300 88 66 09
Contact: astralpool.com.au June-July 2014 SPLASH! 99
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new products
Sticks getting smarter
BioLab has launched a new version of its Smart Sticks – the Smarter Sticks. This new sanitising tablet takes all the benefits of the popular Smart Sticks and combines it with SilkGuard, a new and unique additive that protects against corrosion and staining by attaching itself to hard water components and metal surfaces. It also reduces scale formation and softens the water, and contains Sunshield to protect chlorine from UV degradation.
Low salt chlorinator
Hayward’s new Salt & SwimTM3C provides comfort and convenience at a price pool owners will love. It has a low profile, low flow and low salt requirements. Hayward says it is perfect for new or existing pools up to 90,000 litres. It can also communicate with your pump during the boost cycle to ensure the run time corresponds with required chlorine levels.
Designed for use with chlorine-based systems and all chlorine compatible products, they are classified NDG in Australia and Class 9 in New Zealand.
It features a low profile, plug and play control box and compact cell for easy retrofit installations; low flow requirements of 60 lpm, allowing it to operate even at low energy-saving pump speeds; low salt requirements to 3200 ppm which is the equivalent of merely a pinch of salt per litre.
See them at Stands 211 & 230 at the SPLASH! Pool & Spa Trade Show.
See it at Stand 26 at the SPLASH! Pool & Spa Trade Show.
Contact: bioguard.com.au
Contact: www.hayward-pool.com.au
Get Qualified
National Qualifications for Pool and Spa Service Technicians • Certificate III in Pool and Spa Service • Certificate IV in Pool and Spa Service DELIVERY Recognition of Prior Learning
For candidates with industry experience and seeking recognition of existing skills and knowledge, a streamlined RPL assessment process is available.
Full Delivery
The Certificate III in Pool and Spa Service is delivered directly via our online learning system. Includes international online training content developed by National Swimming Pool Foundation, Pool Operator Primer ™ and handbook, plus online workbooks and assessments.
Traineeships
Provide paid employment and structured training that leads to a national qualification. Government incentives may be available subject to eligibility. To find out more, contact us or your local Australian Apprenticeships Centre (AAC).
Phone: 1300 302 328 Email: info@traxiontraining.com.au Website: www.traxiontraining.com.au/pool Training Management Pty Ltd ta Traxion Training – Provider #32254 ABN 74 141 969 235
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new products
High performance heating
Hayward’s Universal H-Series gas heaters are energy efficient, high performance heaters featuring a rust-resistant water path, polymer header assembly and a rapid-heat combustion chamber. Hayward says they are easy to install and maintain, thanks to their low profile, light weight and CPVC plumbing capabilities. It features a cupro-nickel heat exchanger for more efficient heating and superior durability, and an improved flow rate by-pass control. Additionally, it has consistent water velocity and flow through all tubes for faster, more efficient heating and can save up to 18 per cent of energy usage by reducing pump run-time.
Titanium power
Hayward’s new EnergyPro heat pump provides an energy-efficient solution to pool heating or cooling options. With its titanium counter-flow heat exchanger, the EnergyPro heats pool water more efficiently while maintaining a quiet backyard environment. It is designed to economically extend the swimming season, providing the opportunity to swim longer into the evening hours, earlier in the spring and later in the autumn. It has a profiled fan blade design to provide improved air flow and Hayward says it has an extremely silent operation.
See it at Stand 26 at the SPLASH! Pool & Spa Trade Show.
See it at Stand 26 at the SPLASH! Pool & Spa Trade Show.
Contact: www.hayward-pool.com.au
Contact: www.hayward-pool.com.au
Tomorrows solutions today
Forget the problematic bells and whistles. Lets go back to the future with a traditional Transformer Based Saltwater Chlorinator for a robust reliable system! ✔ Distributors wanted ✔ 100% Australian made for Australian conditions ✔ Back to the future! Latest technology and easy to use ✔ 3 year full warranty
WATER & LIGHTING SOLUTIONS
Contact our Sales team p. 07 5565 0000 e. sales@evolutionwls.com.au Unit 27/30 Medgeeraba Road Worongary Qld 4213
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UNIQUE AC
AQUA JOY
new products
Autoclean Salt Water Chlorinator UNIQUE 20 & 30AMP
AQUA JOY
• Auto-Clean function • Easily read Chlorine Monitor • Adjustable Chlorine Control - zero to maximum • Timer for filter/chlorinator operation • Resetable circuit breaker • Australian Standard Approved • Approval Number N13366
CELL
• Designed for maximum chlorine output • Highest quality electrodes ensure extended cell life • Clear ultra-violet stabilised casing • Marine grade stainless steel terminals - epoxy sealed • 40/50mm inlet-outlet ports • 20amp - Suitable for pools up to 90,000 litres • 30amp - Suitable for pools up to 150,000 litres * Warranty 3 years plus 3 year pro rata
6 6 YEAR YEAR WARRANTY WARRANTY
Joy Pool Systems
CELL CELL
3 YEAR YEAR WARRANTY WARRANTY K RPAC POWE
ABN 66141035172
Unit 21, 2 Richard Close, North Rocks, NSW 2151 6 6 Australian Australian Tel (02) 9630 5011 | Email sales@aquajoy.com.au Website www.aquajoy.com.au YEAR YEAR WARRANTY WARRANTY CELL
AQUAJOY Where excellence is perfection
6 6 YEAR YEAR 6 6 YEAR YEAR WARRANTY WARRANTY WARRANTY WARRANTY CELL CELL
CELL 3 YEAR YEAR CELL
3 YEAR YEAR 3 YEAR YEAR WARRANTY WARRANTY WARRANTY WARRANTY K K RPAC WE AC PO RP
POWE WARRANTY WARRANTY POWERPACK
Owned Owned & & Manufactured Manufactured
Australian
Owned & Manufactured
Holy cow!
Moooove over boring pool toys, this Inflatable Cow is ready to bring lots of laughs and fun to your retail space. Large enough for two kids, the jumbo, wacky ride-on float is 137cm with two sturdy handles. This is just one of the many new Swimsportz products to be launched at SPLASH!. Also launching at SPLASH! is the new fun and funky Swimsportz packaging, designed to appeal to young and old and to fly off the shelves this summer. See the new packaging and the Inflatable Cow at Stand 36. Contact: www.poolsystems.com.au
Stepping up
Pool System’s Life Spa Step has been manufactured with durability and versatility in mind. This new step incorporates a unique design that allows the step to fit up against either rounded or straight-sided spas or hot tubs. The spa step is easily assembled in seconds and provides a solid, stable entry to the spa. A rugged, textured tread ensures an extremely stable footing platform. Maintenance-free, the step will last for years with colour-fast pigmenting and UV-stabilisation. See it at Stand 36 at the SPLASH! Pool & Spa Trade Show. Contact: www.poolsystems.com.au 102 SPLASH! June-July 2014
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Are You Wasting Time Testing Pool and Spa Water? “It takes me only 60 seconds to do 9 different tests.”
Easy temperature control
With Pool System’s new Digital Wireless Thermometer you can check the pool or spa’s water temperature from inside the comfort of the home. It features a user friendly large digital temperature display on both the remote display and floating thermometer and has a range of 23 metres. The probe length was designed to prevent it from being sucked into the skimmer. It is water-, UV- and chemical-resistant. See it at Stand 36 at the SPLASH! Pool & Spa Trade Show. Contact: www.poolsystems.com.au
If you are cleaning test tubes, crushing tablets or waiting for reagents to react then the answer is probably yes. That’s the old way of doing things. The new way is LaMotte’s WaterLink Spin: A gamechanging photometer that takes little effort and just 60 seconds to accurately and comprehensively analyse a water sample and produce a treatment report. At the same time as it improves the standard of your water testing, WaterLink Spin will free your employees to spend more time with your customers, and take the frustration of ‘cocktail waitress’ water testing out of their days. WaterLink Spin uses LaMotte’s famous DataMate water testing software which is cloud-based so you can monitor water testing at remote locations from a central office.
New sand filter system
Pool Systems says its new SandPRO pool filter system is ultra-quiet and can clean up to 10 times faster than a standard cartridge filter system, while requiring less maintenance. The economical sand filter system is great for smaller, soft-sided or aboveground pools up to 20,000 litres. The motor features a high flow rate with a lower 0.5 horsepower pump for efficient use of electricity and includes adapters for Intex pools and conventional 32mm, 1¼” and 1½” hose fittings. See it at Stand 36 at the SPLASH! Pool & Spa Trade Show. Contact: www.poolsystems.com.au
For more information email Vendart Pty Ltd on sales@vendart. com.au or call our technical sales desk on (02) 9450-0466.
Distributed exclusively by Vendart Pty Ltd P 02 9450 0466 F 02 9450 0755 www.vendart.com.au June-July 2014 SPLASH! 103
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new products
Nano technology improves collector
Boss Solar’s newly released MultiLayer Composite Collector range includes co-extrusion technology and sophisticated nano-polymers to provide superior, innovative alternatives to existing collectors.
Magnificent Magnus
Each composite layered material was chosen to impart significant benefits including maximum heating efficiency from the inner nano-graphitic compound and the ultra matt black outer surface, increasing chemical resistance and providing superior toughness for puncture resistance.
They are high-flow self-priming pumps available with 1450rpm or 2850rpm motors, and from 4kW to 11kW with flow rates up to 188m3/hr.
Emaux has introduced a new Magnus range of polypropylene chemical-resistant commercial swimming pool pumps.
Designed and manufactured in Australia to the highest quality, these systems are backed by an industry leading 15-year product warranty.
They come with 100mm inlet/outlet flanges and a large capacity pre-filter and basket. The shaft and mechanical seal is in AISI 316SS (which is suitable for use with seawater).
See it for yourself at Stand 11 at the SPLASH! Pool & Spa Trade Show.
See it for yourself at Stand 226 at the SPLASH! Pool & Spa Trade Show.
Contact: www.bosssolar.com.au
Contact: 1300 293633; paul@emaux.com.au
Enter the draw to WIN one of 4 SEADOO® Seascooters™ at the SPLASH! Trade show! 1X DOLPHIN
1 x LIION POWERED RS3
RRP $296.00
2X AQUANAUT RRP $218.90
RRP $989.00
There is nothing ordinary about the way it looks… Or the way that glides in that matter… You submerge and it reacts and adapts… You toggle into gear, it comes to life… With its environmentally friendly LI-ION power source and unique, instant neutral buoyancy system, the SEA-DOO® Seascooter™ RS Series offers a bold new way to experience the big blue.The Seascooter™ RS introduces the first LIION battery system in a lightweight recreational DPV. It is also removable for external charging and simple battery replacement. An ECO friendly alternative to other battery types, the Lithium-Ion battery provides double the lifespan of conventional batteries and significantly reduces charging time. It is compact and light weight making the Seascooter™ RS Series the first serious lightweight-recreational Seascooter™.
SEA-DOO® SEASCOOTER™ DOLPHIN packs thrust for a speed of up to 2mph / 3.2km/h in a very compact, lightweight design. With safety features including protective grilles, auto shutoff, dual trigger control and positive buoyancy, the DOLPHIN is a must for every child, or child at heart.
The SEA-DOO® SEASCOOTER™ AQUANAUT is great for snorkeling, swimming or playing in the pool. This smaller, lighter model for adultsupervised youngsters ages 8 to 10 (up to 100 lbs. / 45.4kg) is waterproof to 10 feet and you can enjoy an hour of play on a single charge.
*The RS3 will not have the GoPro camera attached, so take out and replace with GoPro mount (RRP 39.95), the Aquanaut will be the green version.
Pre register at www.splashexpo.com.au or call 1800 789 845 for your chance to win, every registration goes into the draw! Distributed by
10 Centennial Circuit, Byron Bay, NSW 2481 - contact: http://underwater.com.au http://seascooters.com.au/seadoo - 02-66809410
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Award winning Scuba II
European magazine Schwimmbad & Sauna has given the Lovibond Scuba II its Golden Wave award, recognising it as an outstanding product in design and practicality.
Safety first app
The Red Cross First Aid app is a comprehensive pocket guide that gives you access to the most up to date information on first aid anytime, anywhere. It provides vital life-saving information for both adults and children, and covers 18 common emergency scenarios such as heart attacks, road accidents, choking, sprains, burns and drowning incidents (unconscious breathing and unconscious not breathing categories). With more than 100,000 downloads in Australia and more than two million worldwide, the app is a tried and tested resource from the world’s biggest provider of First Aid training.
Immersing the Scuba II unit causes the integrated measurement chamber to fill with water. A reagent tablet is added and this generates a characteristic colour which is measured using the photometric principle and displayed as a figure on the screen. Five different parameters can be measured in less than eight minutes. It is supplied ready to measure free Chlorine, total Chlorine, pH value, Cyanuric Acid (stabiliser) and Alkalinity M. Waterlilly Australia imports the entire Lovibond range of water testing instruments and is introducing the Scuba II to the Australian and New Zealand markets.
Free from iTunes and Google Play.
You can see it in operation first-hand at Lovibond’s stand (Stand 104) at the SPLASH! Pool & Spa Trade Show.
Contact: redcross.org.au
Contact: www.waterlillyaustralia.com
Lovibond® Water Testing Tintometer® Group
■ Highest Accuracy
■ Storage for 16 data sets
■ Meets Health Dept. testing requirements for public pools
■ Waterproof
■ One Time Zero (OTZ)
■ Requires no maintenance
■ Backlit Display ■ Infra-red Interface with top-quality interference filters!
MD 100 & MD 200 - High Precision Optics
■ U ser Calibration Capability
■ Real-Time-Clock and Date
■ Delivered in carrying case with accessories and reagents - ready to use
Waterlilly Australia Pty Ltd Lovibond® Product Specialists water-lilly@bigpond.com • Tel.: +61 (2) 9798 9975 • waterlillyaustralia.com
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Pool Pro ������������������������������������������������������������������������������address sheet Pool Systems ������������������������������������������������������������������������������������������17 Pool-Water Products ���������������������������������������������������������������������������� IBC Reltech ����������������������������������������������������������������������������������������������������27 Remco Australia �������������������������������������������������������������������������������������19 Rheem Australia/Raypak Pool & Spa ����������������������������������������������������70 S R Smith ������������������������������������������������������������������������������������������������79 Salon Piscine France (GL Events) ����������������������������������������������������������77 Seadoo ��������������������������������������������������������������������������������������������������104 Solartech Pool Heating ��������������������������������������������������������������������������65 Spa Electrics �������������������������������������������������������������������������������������������36 Spa Industries (Just Spas) ���������������������������������������������������������������������50 SPASA (Alliance) �������������������������������������������������������������������������������������62 SPASA SA ������������������������������������������������������������������������������������������������66 Sunbather ������������������������������������������������������������������������������������������������� 8 Supreme Heating ������������������������������������������������������������������������������������45 The Robotic Pool Cleaning Company ����������������������������������������������������99 Tim Batt Water Solutions (Siemens) �����������������������������������������������������85 Traxion Training ������������������������������������������������������������������������������������100 Vendart (J G Marketing) �����������������������������������������������������������������������103 Waterco Ltd ���������������������������������������������������������������������������������������13, 38
The Intermedia Group Pty Ltd ABN 94002583682 PO Box 55
Waterlily Australia (Lovibond) ��������������������������������������������������������������105
Glebe NSW 2037. Fax back your subscription to: (+61) 2 8580 6312
Westmead Hospital ��������������������������������������������������������������������������������80
www.intermedia.com.au or call 1800 651 422
Zeolite Australia �������������������������������������������������������������������������������������39 Zodiac Group Australia ���������������������������������������������������������������������������14
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AUSTRALIA’S LEADING POOL BUILDERS CHOOSE PARAMOUNT IN-FLOOR CLEANING SYSTEMS Paramount In-Floor Cleaning Systems offer you and your customers the perfect cleaning solution when working together to create the perfect outdoor oasis. Astonish your clients with the incredible effectiveness of an in-floor cleaning and circulation system.
CREATE A VANISHING EDGE, ADD BAR STOOLS, BENCHES, SWIM-OUTS AND SPAS TO YOUR FAVOURITE POOL DESIGN. OUR SYSTEMS WILL CLEAN ANY POOL YOU DESIGN EVERY DAY
Pool-Water Products | P: 03 9873 5055 F: 03 9873 4746 | Email: info@poolwaterproducts.com.au www.poolwaterproducts.com.au PWP_Press_Ad_TradeAD_FINAL2.indd 1 Splash June-July 2014_94-108.indd 107
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