SPLASH June - July 2016

Swimming Pools / Leisure / Aquatics / Spas / Health

Issue 106  June/July 2016

Splash pads Adding wow to holidays Spas Trends in a hot market Walking in water Relieving arthritis pain

www.splashmagazine.com.au

Awards Qld, SA and WA

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Published by The Intermedia Group Pty Ltd ABN 940 025 83 682 41 Bridge Road, Glebe, NSW, 2037 Australia Ph: (02) 9660 2113 Fax: (02) 9660 4419 Managing Director: Simon Grover Managing Director Interpoint Events: Simon Cooper Editor: Chris Maher Phone: 0412 048 639 Email: chrismaher@intermedia.com.au

editorial Warming up for winter

Contributors: Veda Dante, Cal Stanley.

Advertising Manager: Karen Jaques Phone: (02) 8586 6135 Email: kjaques@intermedia.com.au Designer: Gabby Paterson

After an elongated summer, the weather has turned not only cool, but wild. Even concrete swimming pools aren’t safe; one in Collaroy was wrenched from the earth and thrown into the sea by the forces of nature.

Production Manager: Jacqui Cooper Head of Circulation: Chris Blacklock For Subscriptions Call: 1800 651 422 Copyright All material in this publication is copyright to the publisher and/or its contributors. No material may be reproduced without the express permission of the publishers.

Disclaimer: This publication is published by The Intermedia Group Pty Ltd (the “Publisher”). Materials in this publication have been created by a variety of different entities and, to the extent permitted by law, the Publisher accepts no liability for materials created by others. All materials should be considered protected by Australian and international intellectual property laws. Unless you are authorised by law or the copyright owner to do so, you may not copy any of the materials. The mention of a product or service, person or company in this publication does not indicate the Publisher’s endorsement. The views expressed in this publication do not necessarily represent the opinion of the Publisher, its agents, company officers or employees.

Any use of the information contained in this publication is at the sole risk of the person using that information. The user should make independent enquiries as to the accuracy of the information before relying on that information. All express or implied terms, conditions, warranties, statements, assurances and representations in relation to the Publisher, its publications and its services are expressly excluded save for those conditions and warranties which must be implied under the laws of any State of Australia or the provisions of Division 2 of Part V of the Trade Practices Act 1974 and any statutory modification or re-enactment thereof. To the extent permitted by law, the Publisher will not be liable for any damages including special, exemplary, punitive or consequential damages (including but not limited to economic loss or loss of profit or revenue or loss of opportunity) or indirect loss or damage of any kind arising in contract, tort or otherwise, even if advised of the possibility of such loss of profits or damages. While we use our best endeavours to ensure accuracy of the materials we create, to the extent permitted by law, the Publisher excludes all liability for loss resulting from any inaccuracies or false or misleading statements that may appear in this publication.

This issue of SPLASH! magazine published by The Intermedia Group Pty Ltd (Intermedia) may contain magazine or subscription; offers, competitions, forms and surveys (Reader Offers) which require you to provide information about yourself, if you choose to enter or take part in them. If you provide information about yourself to Intermedia, Intermedia will use this information to provide you with the products of services you have requested and may supply your information to contractors that help Intermedia to do this. Intermedia will also use your information to inform you of other Intermedia publications, products, services and events. Intermedia may give your information to organisations that are providing special prizes or offers that are clearly associated with the Reader Offer. Unless you tell us not to, we may give your information to other organisations that may use it to inform you about other products, services or events or to give it to other organisations that may use it for this purpose. If you would like to gain access to the information Intermedia holds about you, please contact Intermedia’s Privacy Officer at The Intermedia Group Pty Ltd, PO Box 55, Glebe, NSW 2037.

But winter is the perfect time to enjoy a nice warm spa. Portable spas are showing strong sales growth at the moment, and in this edition we showcase some of the best ways to better enjoy them.

It’s also quite common in cold weather to hear people complaining about their arthritis or other types of joint pain, so it’s worth looking at the article on page 45 highlighting research that shows walking in water can ease the pain of osteoarthritis.

Another pain hard for some to sit through this winter is the long election campaign – the longest since 1954. However, the bright side for the pool and spa industry is the fact that both major parties are intent on wooing small business with tax cuts – the difference being just how small is small: $10 million dollars in turnover, or only $2 million?

Chris Maher Editor chrismaher@ intermedia.com.au

Undoubtedly the best thing about this winter is SPLASH! on the Gold Coast, to be held this August 17 and 18. It will be the biggest show in the industry’s history, with a raft of ancillary events, an exciting seminar program and the most exhibitors ever. There are several pages in the middle of magazine devoted to the show, so please take the time to look through them so you can plan your time well.

I look forward to seeing you there.

This issue’s cover

Swimming Pools / Leisure / Aquatics / Spas / Health

Issue 106

June/July 2016

Copyright © 2016 - The Intermedia Group Pty Ltd.

SPLASH! contains NO advertorial.

Cover shows the big splash made by the tipping bucket at the Big Banana Water Park, Coffs Harbour. There is more on splash pads and spray parks on page 70.

Proudly supported by

Splash pads Adding wow to holidays

The views expressed in this magazine do not necessarily represent those of the above supporters, nor should any product advertised in SPLASH! magazine be seen to be endorsed by the above.

Spas Trends in a hot market Walking in water Relieving arthritis pain

www.splashmagazine.com.au

Awards Qld, SA and WA

Members of

Audited Circulation Average Total Distribution: 5,487 AMAA/CAB Yearly Audit Period ending March 2016.

June/July 2016

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Contents 48

Solutions for inbuilt concrete spas Cal Stanley looks at ways to ensure concrete spas are stylish and useful structures, not just cheap add-ons to pools.

SPASA Awards Over several pages, we showcase the winners of the awards in Queensland, Western Australia and South Australia.

28

70

Laticrete celebrates 60 years We look back to 1956, when Dr Henry M Rothberg realised there must be a better way to install ceramic tile.

32

Innovation in a changing Australian spa industry Veda Dante looks at changes in local spa manufacturing, and the features driving growth in the segment.

45

Walking in water can ease arthritis pain According to recent research, high intensity interval training in water can open the door for millions of patients to better manage their arthritis.

46

Pool owners prefer in-store support Latest US research shows 56 per cent of consumers depend on specialist staff for product selection and education.

Splash pads adding the wow factor Experts explain about the most popular trends in splash pads, what works for their target markets and how to manage water quality.

48

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Clean water for remote villages An Australian pool equipment company is helping get clean drinking water to sub-Saharan Africa.

regulars News. . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Global news. . . . . . . . . . . . . . . . . . . . 20

Pool DAs . . . . . . . . . . . . . . . . . . . . . . . 9

Commercial news . . . . . . . . . . . . . . 66

Calendar . . . . . . . . . . . . . . . . . . . . . . .11

Tenders . . . . . . . . . . . . . . . . . . . . . . . .69

Expo news . . . . . . . . . . . . . . . . . . . . . .14

New products . . . . . . . . . . . . . . . . . . 82

Industry moves. . . . . . . . . . . . . . . . . .17

Ad index . . . . . . . . . . . . . . . . . . . . . . . 90

June/July 2016

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news

Safety

Largest ever gathering of pool certifiers meets to discuss concerns Approximately 100 people including 85 accredited NSW pool certifiers gathered at Rydges Parramatta in May to discuss issues of concern and establish a framework for more formal networking.

The event was organised by SPASA NSW & ACT to provide an opportunity for certifiers to discuss the NSW barrier inspection and certification regime.

The formal part of the evening lasted for three hours and was followed by informal networking over drinks.

One focus of the evening was a discussion of a recent survey commissioned by SPASA and sent to all certifiers in NSW, with 123 responding with answers.

While the swimming pool register has been operating since 2013, it was only on April 29, 2016 – after two stalled attempts – that pool certificates became mandatory at the sale or lease of a residential property (of two or less dwellings) that included a swimming pool.

Anticipating a logjam, the NSW government changed the legislation at the last minute to provide an extra option for vendors – they could attach a certificate of non-compliance to the contract if the pool does not comply, and the purchaser will have 90 days to rectify the issue.

Through the Building Professionals Board (BPB), they also lowered the cost of completing the E1 Certifiers course to $750, half the original cost, to encourage more certifiers to join the ranks.

Survey and discussion

The presentation of the preliminary survey results precipitated much discussion about the procedures of carrying on their work, costs of the courses and communication with the Office of Local Government (OLG) and the BPB, amongst other things.

Of the survey respondents, 45 8

SPLASH!

June/July 2016

The meeting was lively with many certifiers highly engaged, particularly during the Q&A

Certificate requirements From 29 April 2016, properties sold with a pool in NSW must have either: • A certificate of compliance; or • A relevant occupation certificate and a certificate of registration; or • A certificate of non-compliance.

When you buy a property with a non-compliant pool, you will have 90 days from settlement to fix any areas of non-compliance.

From 29 April 2016, properties leased with a pool must have either: • A certificate of compliance; • Or a relevant occupation certificate and a certificate of registration.

per cent had qualified through the E1 certifiers courses.

There are three organisations running the E1 courses: Traxion, Assent TECs, and CPD Training. Spiros Dassakis, who hosted the evening, said that he understands there is considerable variance in the courses run by the three operators, and wants the course to gain national recognition through the Australian Skills Quality Authority (ASQA). Survey results showed the certifiers agreed, with 81 per cent wanting the courses nationally recognised.

Much discussion took place over this question on the floor, with one speaker believing it wasn’t necessary, while another speaker who was supportive of the idea pointed out that the Queensland courses are already recognised under ASQA.

The issue of certifiers coming down from Queensland to certify pools in NSW also generated much discussion, and it is worth noting that more than a third of survey respondents have E1 qualifications through mutual recognition. One speaker from the floor asked how these people could understand the NSW legislation, given that Queensland operates under Australian Standard AS1926.1-2007 whereas NSW has adopted Australian Standard 1926.1-2012.

A speaker from the floor said she understood all but two of those people from Queensland have undertaken E1 training in NSW, even though it is not required, to ensure they understand the NSW legislation.

The survey results showed 95 per cent believe E1 training should be carried out by anyone

certifying pools including those with mutual recognition credentials and also council officers. A total of 65 per cent said the E1 course provided them with the knowledge they needed.

Other popular items for discussion from the survey included the need for the establishment of a NSW Pool Safety Council (85 per cent in favour); the need to release the Lambert Report to the industry (95 per cent) and the suggestion that not enough has been done to educate purchasers about the certification regime (74 per cent).

Communication

One of the big topics of discussion was the level of communication with the OLG and the BPB. The survey showed that 63 per cent did not believe there is sufficient guidance provided by the OLG and the BPB to assist pool certifiers.

Furthermore, 51 per cent were unsatisfied with the quality and level of communication from the OLG and the BPB. Worryingly, a total of 66 per cent said they had received different interpretations of Standards, Regulations and the Act when speaking with those bodies.

When asked how long they had to wait for a response when raising questions with the OLG and the BPB, only 31 per cent received a response within three days while 21 per cent never received a response at all.

A speaker from the floor qualified the results by saying lumping the two bodies together is misleading: he had reason to contact both organisations many times, and while the BPB often didn’t call him back, the OLG always returned calls punctually.

Dassakis said the most noticeable thing about the gathering was that the big turnout and enthusiastic engagement throughout the three hour meeting showed certifiers clearly have a desire to learn and be supported.

“There is no ongoing support

Survey’s key findings • 95 per cent of respondents agree that the Lambert Report should be released immediately to all stakeholders • 81 per cent of respondents believe the E1 Course should be recognised by the national training regulator ASQA • 63 per cent of respondents did not believe they were receiving sufficient guidance from the BPB and OLG • 85 per cent of respondents support the establishment of an independent governing body such as a “Pool Safety Council” • 94 per cent of respondents want access to a help line as well as a Guide covering Standards, Regulations and the Act • 96 per cent want Council Inspectors to do the E1 Course • 51 per cent of respondents are not satisfied with the quality of communication from the BPB and OLG • 66 per cent of respondents have been provided with different interpretations of standards, regulations and the Act when speaking to the BPB and OLG

NSW and Vic keep annual numbers afloat The available March to May 2016 pool DA numbers show a decrease of 18 per cent when compared to the same period last year. Over the three months, every state went backwards except South Australia (+2 per cent), with New South Wales (-14 per cent), Queensland (-15 per cent), Victoria (-18 per cent) and Western Australia (-37 per cent) all showing declines.

The annual figures are holding their own, however, with a drop of only one per cent overall, propped up by good showings in New South Wales and Victoria, with both those states up over the twelve months to May: New South Wales up 11 per cent and Victoria up 9 per cent. However, Western Australia was down (-23 per cent) as was Queensland (-7 per cent).

South Australia stayed even.

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Meanwhile, Tim McKibbin, for these people once they’ve CEO of the Real Estate Institute passed their course,” he said. of NSW says that the option to “They are looking for answers attach a certificate of non-combut not getting them; and SPApliance seemed to have worked, SA is happy to assist them find as he has received no negative the answers.”

12-months-to-May 2015 12-months-to-May 2016 feedback from property managHe said the meeting was an 2000 ers about issues with sales and investment by SPASA but it auctions since the launch date. is important to 1500 the industry to “I have to say, surprisingly I ensure the inspectors not only haven’t had any negative feedhave a voice, but that someone 1000 back at this stage. I’ve been on is listening to their concerns and the road delivering seminars on attempting to provide practical the topic and I think residential and referenceable500assistance. property managers have been “The ability for them to pro-active theMay network with their0 peers is very June July Aug Sept very Oct Nov Dec Janand Febheeded Mar April warnings,” he says. valuable,” he said.

“We knew12months-to-May it would be hap“It was extraordinarily pleasing -months-to-May 2016 12months-to-May 2015 2016 pening on the 29th of April; we to see this new sector 5000exchanging just didn’t know which year! phone numbers and creating a 4000 “I think the ability in the sales network of like-minded indienvironment being able to get a viduals. This is SPASA’s role to 3000 certificate of non-compliance has provide such opportunities and alleviated many of the probwe look forward to 2000 representing lems and I understand they’re them into the future.” reasonably easy to get a hold of.

The Minister for 1000 Local GovAlarmingly though, I understand ernment Paul Toole was sent a 0 up to 95 per copy were Feb Mar April Mayof the survey results, as NSW VIC QLDcent of inspections WA SA failed and the remedial activity other stakeholders and interested varies from only a few hours to persons. up to possibly 18 months.”

A spokesperson said the Go to the QuickLinks tab at Minister welcomes feedback splashmagazine.com.au for more from swimming pool industry information and a link to the full stakeholders and he is considersurvey results. ing the report.

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• 68 per cent found that a previous council inspector or certifier had referred to the wrong Standard, Regulation and Act or incorrectly interpreted or applied clauses

Comparison Years-to-May

• 31 per cent did not hear back from the BPB or OLG within 1 to 3 days whilst 21 per cent did not hear back at all

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While these figures give an indication of the way the market is trending, they are not comprehensive and don’t include all pools built or even all DAs lodged. By some estimates, the total national numbers including all types of pools could be almost double these figures. They do not include pool projects that are approved as part of a new home, smaller projects under the cost threshold, renovations that don’t require a DA, or some aboveground pools. Additionally, not all councils are forthcoming with data or report on time; councils in some states such as Queensland and Victoria are particularly reluctant. For further information, call Cordell Information on 1800 80 60 60.

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news

Manufacturing

Gaining the ear of the pollies The new Australian Innovative Systems facility has been a hot destination on the federal election campaign trail, receiving visits in May by the Federal Member for Bonner Ross Vasta and the Minister for Foreign Affairs Julie Bishop. Later the same week, the Prime Minister Malcolm Turnbull also caught up with AIS CEO Elena Gosse to discuss policy issues relevant to the industry.

When Gosse hosted the Minister for Foreign Affairs, they discussed a range of topics including the company’s innovative technology, culture and local and export markets, followed by a tour of AIS’s newly expanded manufacturing facilities.

The Minister was impressed that AIS exports its chlorine generators and water disinfection technology to more than 55 countries worldwide through key

Julie Bishop MP, Minister for Foreign Affairs; Elena Gosse, AIS; Ross Vasta Federal Member for Bonner

products AutoChlor, ChloroGen, EcoLine, MineralChlor and Chrome.

Gosse says Minister Bishop also praised their long history and commitment to Australian manufacturing and ownership.

“This is particularly important at a time when so many small businesses and manufacturers are

going offshore due to the rising costs of labour and production,” she says. “We are certainly bucking the trend after recently investing heavily in a new manufacturing facility with the potential to triple our production capacity and create an additional 40 jobs.”

As well as economic benefits, Gosse says she believes AIS helps

Australia’s reputation as a place where innovation, idea generation and quality production thrived.

“We are fortunate to have our own in-house research and development team whose primary focus is on continuous innovation to improve our existing products and create new ones. Our staff has expertise in micro-electronics, chemistry, power systems, electrical and mechanical engineering, water system design, assembly, metalworking, plumbing, administration and management. This whole of product lifecycle and dedication to excellence is what makes our business such a success.”

Later in May, the Prime Minister met with Gosse and other Queensland business leaders to discuss youth employment and other job-related issues. Following the chat with Gosse and a photo op, he headed back on the campaign trail.

Safety

Labor promises national LTS program Opposition Leader Bill Shorten has promised that every Australian child will have the opportunity to develop safe water skills through the establishment of a new national water safety program, Water Safe.

Labor proposes investing $40.9 million in the scheme to provide children the skills to confidently navigate water safety.

Currently, Australia has no national approach to swimming or water safety education. The water safety education Australian children receive depends on where they live and in some cases, on their parents’ income

Keep informed by subscribing to the free online newsletter.

Crystal Lagoons bringing giant pools to Australia Negotiations are underway with the designer of the “largest pool in the world” to bring giant lagoons to urban, regional and coastal areas across Australia.

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June/July 2016

level. Not every Australian child is receiving the necessary instruction in swimming and water safety. In some States and Territories there is no school-delivered swimming and water safety program, while in others, swimming is an essential part of the school curriculum.

Studies have consistently shown a concerning trend in children starting secondary school without the ability to swim. One study found that three out of five children left primary school without basic swimming ability.

Research shows that Aboriginal and

Torres Strait Islander students are also less likely to achieve identified benchmarks for water safety competence compared to non-Indigenous students. This is also the case for children not born in Australia.

Water Safe will help ensure Aussie kids know how to have fun and stay safe around the water. The scheme will support the States and Territories to work with Government, Catholic and Independent schools, local swim schools and lifesaving clubs to ensure every student has access to a swimming and water safety program.

Top five online news stories

The online stories that made the news over the past two months.

Largest ever gathering of pool certifiers meets to discuss concerns 85 accredited pool certifiers gathered to discuss issues of concern and establish a framework for more formal networking.

Wavegarden technology behind new Urbnsurf water park in Melbourne Perth-based Wave Park Group announced an $18.5 million, 30-year lease in Tullamarine to build a surf park.

Now Sydney is getting an Urbnsurf water park Hot on the heels of the Melbourne announcement, Wave Park Group announced it is in the spotlight to build Urbnsurf Sydney at Homebush.

Ian Thorpe spruiks pool cleaning business Ian Thorpe combined his Olympic success with pool knowledge and media charm to help Optus promote their small business package.

Upcoming events 2016

June 23-24 National Sports Convention, Rosehill Gardens, Sydney June 25

SPASA Vic Awards of Excellence, Melbourne

June 29

John Clark Memorial Golf Day, Brisbane

July 16

SPASA NSW Awards of Excellence, Sydney

July 20-21

Online Retailer Sydney,

Aug 13-14

Spa & Pool Consumer Show (Winter Show), MCEC, Melbourne

Aug 17-18

SPLASH! Pool & Spa Trade Show, Gold Coast Convention and Exhibition Centre, Broadbeach

Aug 18

SPASA Australia Awards Gala, Gold Coast

Aug 19

SwimDisABILITY Fest, Gold Coast

Aug 19

Andrew Simons Memorial Golf Day, Gold Coast

Sep 8

Bob Stanley Memorial Golf Day, Sydney

Sep 17-19

Piscine Middle East, Dubai

Sep 27-30

Interbad 2016, Stuttgart, Germany

Sep 28-30

SPLASH! Asia 2016, Marina Bay Sands, Singapore, in conjunction with the Architecture & Building Services (ABS) Show

Oct 11-14

World Waterpark Association Show, New Orleans, Louisiana, USA

Oct 19-21

13th Annual World Aquatic Health Conference, Nashville, Tennessee

Oct 24-25

Hot Tub Living Expo, Birmingham, UK

Oct 24-28

IAKS International Congress, Honduras Oct 30-Nov 4 International Pool | Spa | Patio Expo, New Orleans

Nov 9

SPASA Victoria AGM

Nov 15-18

Piscine Global, Lyon, France

Dec 3-5

FINA World Aquatics Convention, Ontario, Canada

More details at splashmagazine.com.au. Dates are subject to change and should be checked with the relevant organisation.

Send calendar submissions to info@splashmagazine.com.au.

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Construction

Spa Tech Tips Relocating spas If the spa is to be moved on its side, ensure the pump, blower and control system are all securely mounted to solid framework. Loose equipment in transit will end up damaged or damage pipework, cabinet or spa shell.

If the spa is sideways at any time, it’s very important the air blower is removed from the plumbing to stop water in the pipes entering the blower.

The air blower motor will be destroyed once water enters and if left connected could also damage the electronic circuit board when power is applied.

Ensure the new location is suitable. Most filled portable spas weigh 1200-1800kg minimum, so should be positioned on either a concrete slab or reinforced deck.

Locating a spa on pavers, uneven ground or a poorly supported deck may lead to stresses on the spa shell leading to cracks in the acrylic.

Don’t forget to stow loose items such as filter weir door/frames, cartridges and pillows or they may not arrive at the destination.

An easy way to move a portable spa is on a sheet of plastic similar to plastic chopping boards – you’ll be able to easily slide across concrete, gravel, grass, etc. If using small trolleys, ensure they are positioned where there is substantial frame support.

For more information contact technical support at Australian Spa Parts 1300 736 025.

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ATC picks up 50-pool contract in Pilbara gas project Aqua Technics Commercial (ATC) has been awarded a 50-pool contract by Pindan Constructions.

The pools will be installed over a 20-week period in the Barrarda Estate, where 50 modular houses are being built to accommodate the residential operational workforce of the Chevron-operated Wheatstone LNG project – one of Australia’s largest resource projects.

ATC sent its first load of 10 pools in April, with more to follow. Each load will be transported by road using ATC’s own trucks. Along with the supply of 50 Athena model fibreglass pools, ATC is also supplying pool headers, cyclone-standard fencing, filter enclosures and temporary fencing.

“A team of qualified installers headed north to commence the installation of the project,” says operations manager, Darren Godden.

“More than four months of planning was completed prior to the dispatch of the first load, which included the adaption of quality procedures to suit the specific requirements of the project, auditing and compliance checks.”

ATC is a division of WA’s largest fibreglass swimming pool manufacturer, WA-owned and operated business Aquatic Leisure Technologies.

“We are celebrating our 40th year in business and have recently relocated to a new purpose built

Ten multi-stacked fibreglass pools leaving the Jandakot premises of Aqua Technics Commercial on their 1380km trip to Onslow

facility in Jandakot,” says commercial manager, Neville Fenton.

“The new facility gives us the manufacturing capability to produce the multiple pool loads and customised fibreglass solutions for commercial applications.”

“The pools have been manufactured using our patented Pool ColourGuard technology,” he says.

“The technology protects the swimming pool colour from UV rays which is a must in the harsh northern climate of Australia.”

ATC previously installed pools in the Pilbara region at the award-winning Berkeley River Lodge.

Charity

Waterside walker aims to raise $20m Julian Day is an inspired walking miracle. Having survived Julian cancer three times Day as a child, he grew a passion for being outdoors, walking and celebrating every day.

Now Day is on a mission to unite all Australians along and around our famous waterlines, beaches, river systems, lakes and waterways to raise funds to conquer adversity in our communities.

He has already walked the entire NSW coast and raised more than $40,000.

Now he is calling for Australians to celebrate life, get out and be active in true Aussie spirit and take up The Waterline Challenge on September 16-18 this year. Julian’s goal is to encourage more than 100,000 people to raise more than $20 million for up to 25 charities.

He aims to inspire people and communities to circumnavigate Australia’s entire coastline, including rivers, lakes and islands, within a 48 hour period between the 16th to 18th September 2016.

“This is an event for everyone. We encourage involvement from people of all walks of life and with as much creativity as you can imagine to: walk, run, cycle, canoe, kayak, sail, row, swim, or stand up and paddle board the waterlines of Australia. Belonging, feeling engaged and being part of something is the key to creating real change,” he says.

“At the heart of The Waterline Challenge is our goal to help conquer adversity and promote: corporate social responsibility, community involvement, health and fitness, and environment and conservation.”

The four key patrons are: Wendy Baden-Powell, granddaughter of Sir Robert Baden-Powell, Craig Laundy MP, Minister for Multicultural Affairs, John Alexander AO MP, tennis great and member for Bennelong, John Konrads, swimming legend and Olympic champion, and Gary Parson, ultra-marathon runner.

Go to the website for more information and to register.

Contact: waterlinechallenge.org

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news

Associations

SPASA head settles into role SPLASH! on the Gold Coast visitors have the opportunity to register for the exclusive Shark Bay Back of House Tour at Sea World on Wednesday August 17 from 8.30am to 9.30am.

Tickets cost $40 + GST per person and the bus will depart from GCEC at 8.00am. Sea World is Australia’s premier marine park featuring an amazing array of marine animals, rides, shows and attractions.

All guests must wear enclosed shoes as the tour will be going into work areas. Any guests without enclosed shoes will be asked to remain with the bus and will not be able to attend the tour. Sea World also has a policy of no behind the scenes photography.

The first ever Diesel Dirt & Turf Expo saw 30,000 attendees come to Penrith, New South Wales, to see the earthmoving and construction expo.

Machinery operators competed for trophies and big cash prizes in several field trials to show off their skills, and other attractions included the Flair Riders stunt show and a vintage trucks parade. The popular cable television series Blokes World filmed the expo to produce a one-hour episode that will go to air later in the year. The next Diesel Dirt & Turf Expo will be held on Friday, 21 April through to Sunday, 23 April 2017.

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June/July 2016

Expos

Australia boasts its love of pools The swimming pool is being hailed as one of Australia’s greatest cultural symbols at the Australian exhibition at the Biennale Architettura 2016, which will run until November 27 2016 in Venice, Italy.

The Australian Exhibition, presented by the Australian Institute of Architects and curated

by Aileen Sage Architects (Isabelle Toland and Amelia Holliday) with Michelle Tabet, uses the pool as a lens through which to explore Australian cultural identity.

Their manifesto encourages the audience to step outside the architect-to-architect discourse to show how a familiar, common object, the pool, is in fact pregnant with cultural significance; it is both artefact and catalyst of change.

The creative directors of The Pool said in a statement: “Pools in Australia are currently facing significant challenges as social institutions. The threatened closure and demolition of Australian public pools is a perennial theme of community protest and activism and is an issue to which architects and urban commentators are inevitably drawn.

“By identifying the pool’s cultural importance to Australia, we are pushing for a more critical

Photo Credit: Brett Boardman

Expo News

“Our job is when the members say Lindsay McGrath spoke to jump, we say how high, and these SPLASH! after his first month as measures should help us jump higher.”

SPASA Australia CEO, saying he He says they’re not deploying a feels refreshed by the new role and rush-in approach, rather listening first excited by the challenges. and looking at how they can improve “It’s great to have a long history of things as a national group. management and leadership,” he says.

“It’s top-down in terms of strategy “But associations have their own cul– meeting the SPASA Australia ture and I feel very lucky to be given pillars – and ground-up in terms of this opportunity to learn something the practical application to deliver completely new in an industry I know, tangible benefits to the members,” but coming at it from a different SPASA Australia CEO, he says. angle, and providing a benefit apart Lindsay McGrath He is enjoying the new role imfrom a supply point of view. mensely, saying a recent highlight was attending During his first few weeks he has been travelling the certifiers meeting in Parramatta. the country collecting information.

“An exciting moment in NSW is the expansion “Each state has its benefits and challenges and in pool certification, where 60 per cent of certifiers we’re looking at options for synergies and taking turned up because no-one in government is offerthe best of what each State does and improve the ing support to this segment which is focussing on value offering for all members. the safety of children – and SPASA has put up its “We’re asking each State what SPASA Australia hand. To see it first-hand and witness that level of can do for them, and how we can better utilise support was a pleasure. resources to improve productivity and advocacy at “And I’d like to make that more available to our a national level.” members, so they know this is the level of support He says that at the end of the day, they want and voice that SPASA is giving to the industry.” to improve the States’ productivity by using the He says that the next step for SPASA Australia SPASA Australia resources and knowledge to alis the imminent distribution of the constitution to low the States to be solely dedicated to providing the state boards for their review. member benefits.

engagement with the civic and social values that underpin our work as architects.

“The power and breadth of these places should not be underestimated nor simply jettisoned as uneconomical. Architecture can and does have an impact that transcends conventional economic models.”

news

Industry moves

Chemical veteran retires After half a century in the chemical industry and the chemical segment of the pool industry, Geoff Longhurst has announced his retirement.

Longhurst started working at Chemical Materials in Glebe in 1964, and in 1966 he joined Arthur H Pearce & Company, a family business supplying industrial chemicals for major manufacturers, and stayed there until he commenced with Abel Lemon & Company in 1970.

In 1971 he became involved with the pool industry after Abel Lemon established the first major repacking facility in Australia for all pool chemicals. At the time, this was a state-of-the-art facility and took both the one-stop concept and the repack business to a new level for Australian chemical wholesalers.

Sometime later, Abel Lemon constructed a purpose-built operation at Concord West for their pool repacking and formulation business, and this building also housed what was then the NSW Pool and Spa Association. Due to this involvement, Longhurst was co-opted into the association by his boss, the late Colin Huntingdon.

Longhurst remained at Abel Lemon for 20 years during which there were a number of takeovers, most notably by Adelaide Steamship Company and Laporte UK, and he also became involved with the Chinese chemical industry and travelled to China more than 80 times.

Ultimately, he rose to the position of group general manager for the whole organisation.

While at Abel Lemon, he made his best ever recruiting decision, going outside the square to hire a cigarette salesman from Rothmans as his new Brisbane rep. That man was Warwick Heathcote, who subsequently developed Pool Systems.

In 1986, while still at Abel Lemon, Longhurst accepted a role within Laporte as vice president of Great Lakes Biochemicals, based in Vancouver. There he oversaw the group’s consolidation of GLB, Blue Devil, Leisure Time Chemicals, Tabex and others into a single marketing entity in western Canada.

He returned in 1988, but by 1990 set out on

Industry moves

Geoff Longhurst

a new adventure as group general manager of Harcros Ltd, another international chemical group, which was successfully floated in 1993 to become a wholly owned Australian public company, APS Speciality Chemicals.

The move to Harcros Ltd was a case of déjà vu, as Harcros had years earlier purchased Chemical Materials, and Longhurst was to rejoin a number of old colleagues who still remained there from his time in the mid-60s.

APS went on to acquire Ajax Chemicals in 1994 and after this acquisition, operated a major 10-acre stand-alone site at Bankstown for their Watercare pool business.

In 2000 APS sold their entire Watercare business to Waterco, who then went on to sell again to Pool Resources, now owned by Zodiac.

After doing some consultancy work for a couple of years, Longhurst set up his own small business – Select Chemicals – in 2002 and has been operating very successfully ever since, particularly using his specialist Chinese industry skills to develop the business over the past 14 years.

For the past couple of years he has been battling health issues and therefore made the very difficult decision to retire this year.

So now, with his greatest supporter, his wife Dorothy of 36 years by his side, he plans to continue fighting on and doing as many of the good things in life that are possibly left to do.

Industry moves

New BioLab BDM

Antony Watts

BioLab has announced Antony Watts has recently joined the company, filling the position of business development manager for South Australia, Western Australia and Western Victoria.

“Having spent many years in the chemical industry, Antony will be an excellent partner to not only our business, but most importantly, to our retail customers,” said a BioLab spokesperson. Watts has a wealth of experience and a strong track record in account management, strategy development, business improvement and customer relationship management.

Brad Deacon has moved on from Cooke Industries to accept a senior role with a large landscaping business in Melbourne. Cooke Industries says the new role is a wonderful career opportunity for Deacon and they wish him all the best in his future endeavours.

They say he has left the business in a much stronger position than when he arrived five years ago, and that he has helped improve processes across the national network of installation partners. A new employee is due to begin in the coming months.

In early June, New Zealand’s Spa and Pool Warehouse moved to 186 Grey Street, Gisborne. All contact numbers remain the same.

SPASA Victoria has appointed an OHS expert, Jim Pashalidis from Australian OHS. Pashalidis has revised, updated and consolidated the current suite of OHS materials into three new documents: Safe Work Procedures Guidelines, OH&S Management System and a Hazard Risk Register. Pashalidis has more than 20 years’ experience as a safety professional, having held senior OHS/HSE/EHS positions with Australian and multinational organisations.

Poseidon Pools is looking for a steel fixer. They are seeking an experienced, energetic and motivated fixer based in Sydney to join their team. Call Chad on 0401 970 985 or email poseidonpools.fns@ outlook.com.

June/July 2016

SPLASH!

17

news

Maintenance

Cleaning up swimming pools after a flood Following the recent devastating floods and storms on the east coast of Australia, we asked Bill Mansfield, Education Officer at BioGuard, to run through the process for pool service technicians and pool owners to clean affected swimming pools.

He starts by saying you should realise that a pool that “looks” dirty might not be much of a health problem – but a pool that looks clean but has been contaminated by sewage can be a serious health risk.

To make sure your pool is healthy after a flooding with potential contaminants, you must maintain a very high free chlorine level for approximately half

a day with the filter and pump operating. Check your local state and council regulation for the precise measurements of how high you should dose your pool.

Mansfield offers some simple instructions for cleaning a flooded pool.

• Remove all solid wastes (leaves, branches, rubbish); • Check equipment, there is no value in adding chemicals if the mechanics are not working (filter and pump).

In the worst case scenario – if there has been a danger of sewage contamination – the pool will need to be thoroughly disinfected.

The safest way to be sure of killing the pathogens caused

Approvals

from serious contaminations is to increase the dosages of chlorine for a longer than normal period of time. It is called the CT value or “concentration time”, concentration of free chlorine (mg/L) x time (minutes).

The State you are in will determine the CT value you should achieve for your pool. On average the cleanup requires a CT value above 10,000.

The calculations for CT values work like this: • 20mg/L (free chlorine) for 12 hours • 20 x (12 hours = 720 minutes) • 20 x 720 = CT value of 14,400 The required CT values vary by State. Mansfield offers the follow-

ing information regarding State regulations for faecal cleanup.

• NSW: CT value above 15,300; • VIC: CT value of approximately 10,000; • QLD: Shock dose the pool overnight (no specific regulations on CT values); • SA: Super disinfect the contaminated area.

After you have sanitised your pool again, you can begin the cleanup and rebalancing. Even if you drain the pool, there may be bacteria that survive in the pipes and filter, so draining is not the solution if you are unsure if your pool is contaminated.

Draining might also be impractical for a number of reasons

Questions over coastal devastation

This pool in Collaroy came free from the ground after the Pittwater Road property was bombarded during the recent severe storms. Image

by Matt Kemp Photographer (www.mattkemp.com)

18 SPLASH!

June/July 2016

Caution: hydrostatic pressure

YOUR CHANCE TO BECOME A DEALER!

Please note that caution needs to be taken when draining pools at this time as the flood water has made ground conditions around the foundations of the pool very wet. Pools should not be drained until ground conditions have dried to at least the depth of the pool as the entire shell of the pool (fibreglass or concrete) can “pop” out of its original position with the change in hydrostatic pressures.

including the danger of the pool popping out of the ground because of hydrostatic pressure.

Mansfield offers the following cleanup method: 1. Check mechanical equipment for damage; 2. Remove large debris; 3. Floc pool; 4. Vacuum to waste; 5. Leave pump/filter on till you have balanced the pool;

6. Test for metals and treat accordingly; 7. Test for Chlorine Demand and treat accordingly; 8. Use algaecide; 9. Manage chlorine residual with optimiser; 10. Use clarifier; 11. Manage water balance; 12. Use clarifier.

Follow label instructions for application of all products.

Questions are being asked about why the properties along Collaroy Beach in NSW were so badly damaged by the recent storms, leading to incriminations about who had objected to the building of a seawall, and which owners had refused to chip in to the cost of it.

One image shown around the world was of a concrete swimming pool that had come loose from the ground and was deposited onto the beach.

Many observers have asked how a swimming pool could have been approved and built so close to potentially hazardous waters.

An article on news.com.au quoted a report from the natural environment unit saying that as the pool is to be located within the area of wave impact, it is likely to be damaged during a coastal storm, and that taking this into account it had to be suitably designed to withstand the impacts of coastal erosion and wave impact resulting from a one in 100 year ARI (Average Recurrence Interval) event.

SPLASH! spoke with the engineer who designed the pool, Savvas Polycarpou, who says the building of a seawall was a matter for the council to decide.

“No one asked me to build a seawall,” he says. “I was asked to make sure the pool did not break up from the impact of the waves and I achieved that I think, but to build a seawall would be very complicated and expensive, we would have to go down to see if we could find rock and we don’t know how far that would be.”

Polycarpou points out that the Pittwater Road property where the pool was built was certainly not the only one affected by the storm.

In fact, six Pittwater Road homes are already cracking apart.

“Building a seawall would be protecting the property, not the pool,” he says. “It was not my job to protect the whole property. If you look at the other properties, they were all affected by the storm as well.

“To build a seawall for the property would cost three or four times as much as the pool, maybe $200,000 or more and the council did not ask for that, and if they did I doubt the owners would have wanted to proceed,” he says.

To explain his predicament he used an analogy.

“If I am asked to engineer a shed in a backyard, I have to make sure the shed is strong. But I can’t stop something falling from the sky on it.”

The pool DA was approved by a private certifier.

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June/July 2016 SPLASH! 19

news

Regulation

Global news Texas is the latest US state to include a Poolwerx franchise, after the group signed father-daughter team of Ken and Ashley O’Block to cover the Houston suburb of Cypress. Former corporate executive O’Block had opened Budget Pool Services three years ago and developed a client list of more than 100. That operation is now taken under the Poolwerx banner and plans are underway for him to also open a retail outlet. CEO John O’Brien told US magazine PSN that their plans were always to be strong in the Sunbelt, and Texas is a key part of that. They had set a goal of opening 300 stores across the Sunbelt in five years – they now have 18 stores across four states including California and Florida.

The world’s largest manufacturer of hot tubs and maker of Endless Pools aquatic fitness products, Watkins Manufacturing Corporation, has rebranded itself as Watkins Wellness, with a new logo and tagline, “Feel Good. Live Well.” Watkins Wellness will leverage a 40-year heritage as an innovator of hot tubs that are sold in 70 countries around the globe. With the 2015 acquisition of Endless Pools, Watkins Wellness expanded into the aquatic fitness business. This evolution into the broader personal well-being space is now reflected throughout every aspect of the organisation, including its new name and logo.

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June/July 2016

Some NSW home pools may come under public umbrella NSW Health distributed a discussion paper recently which in one part relates to redefining a public swimming pool and spa to include a residential swimming pool and spa, where that pool is occasionally used for commercial purposes such as conducting swimming lessons or is on a property that is used both as a bed and breakfast and residential premises.

SPASA NSW & ACT says that if such a change were to go ahead, it may have considerable negative impacts for the industry, and made a submission based on its concerns. We have included some excerpts below.

Excerpts from the SPASA submission Should the Act be amended to clarify that the definition of public swimming pool applies to a pool in a residential premises where the pool in question is used by members of the public as part of a commercial undertaking by the occupier of the premises?

Public pool and spa testing guidelines would make residential pools that were treated as public pools financially unviable.

Unlike public pools and spa, residential pools and spa are not required to have an automatic feeder and/or continuous dosing system.

Residential pools and spas cannot comply with public pool and spa requirements at the flick of a switch. It is not feasible or practically possible to construct, install or retrofit a swimming pool and/or spa to operate in a residential setting which then can be adjusted to cater for a short period of public patronage.

It should be noted: • The pool and spa equipment for residential and public is different • The pool and spa hydraulics for residential and public is different • The water recirculation requirements for residential and public are different • Construction and installation methods for residential and public are different • The chemical and sanitisation requirements for residential and public are different • The chemical testing for residential and public are different Residential pools and spas could not support the costs and resources associated with the public swimming pools testing regime. The average cost of constructing or installing a residential swimming pool and spa is: • In-ground swimming pools and spas $55,000 • Prefabricated swimming pools $40,000 • Aboveground swimming pools and spas $8000 • Prefabricated spas $8000 • Prefabricated swim spas $25,000 • Modular swimming pools $35,000 Commercial hydraulic installations used in small public pools would see the above average cost for a residential pool and/or spa increase by at least 35 per cent.

SPASA foresees significant power of entry and access difficulties along with unintended consequences associated with redefining a public pool to include a residential pool and spa, including: • Resources available to undertake inspections of swimming pools and spas at residential premises • Entry to residential premises can only be undertaken during times that the pool and/or spa is being used as a commercial enterprise • Residential pools and spas that also operate a limited commercial enterprise do not generally operate normal business hours Redefining a public pool to include a residential pool will significantly impact owners of such pools as well as the broader swimming pool and spa industry. Examples include: • Less residential swimming pools and spas being built due to public pool and spa construction, installation and maintenance requirements • Less residential swimming pools and spas being serviced due to closure or cost imposts • Closure or reduction of learn-to-swim centres due to cost impost • Increased cost of learn-to-swim lessons at public pools • Closure or no access of pools at residential premises that are also used as bed and breakfasts • Loss or reduction of casual and part-time jobs • Redefining a public pool to include a residential pool may breed non-compliance In conclusion, SPASA does not support redefining a public pool to include a residential pool and considers such a change would have dire long term business and employment effects alongside other industry and homeowner unintended consequences.

Moreover, it is impossible to properly consider what is being proposed without any statistical data to review.

Current definition of public pool in NSW “Public swimming pool or spa pool” means a swimming pool or spa pool to which the public is admitted, whether free of charge, on payment of a fee or otherwise, including: (a) a pool to which the public is admitted as an entitlement of membership of a club, or (b) a pool provided at a workplace for the use of employees, or (c) a pool provided at a hotel, motel or guest house or at holiday units, or similar facility, for the use of guests, or (d) a pool provided at a school or hospital, but not including a pool situated at private residential premises.

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news

Regulation

Equipment energy efficiency As part of the Equipment Energy Efficiency (E3) program, the Australian and New Zealand Governments are preparing a consultation Regulation Impact Statement (RIS) for swimming pool pumps. The consultation RIS will present the aims and reasoning for a set of proposals to improve the energy efficiency of pool pumps and invite submissions from companies and members of the public.

The proposals in the RIS could include: • Mandatory energy efficiency labelling for pool pumps (Star Ratings like those on the Voluntary Energy Rating Labelling Program for pool pumps) and • A Mandatory Minimum Energy Performance Standard (MEPS) for pool pumps, which will prevent the sale of pool pumps that do not meet the minimum standard.

Rick Miles, the acting greenhouse and energy minimum standards regulator and chair of the E3 program committee says “pool pumps are known to be the largest single user of energy after the electric hot water system and improving their energy efficiency could improve the dollar value savings for consumers and reduce greenhouse emissions”.

He says the government is: • Speaking with members of the Australian and New Zealand industry one-on-one and with

In Brief

SPASA members.

• Testing 20 widely available pool pumps (single, dual, multiple and variable speed) for their energy efficiency. Of those, 12 pumps are tested against noise standards.

• Surveying pool owners to understand the decision-making process when consumers choose a pool pump.

• Surveying pool builders, installers and retailers to collect up-to-date data on market trends and decision making in the market.

The RIS will be released for public comment later this year.

If you want to get involved or find out more, email the E3 Program at energyrating@industry.gov.au with “Swimming Pool Pumps” in the subject line or go to splashmagazine.com.au for a QuickLink.

Awards

Accreditation campaign gains kudos A marketing campaign aimed at educating consumers on the value of certified technicians has landed Poolwerx a Marketing Campaign of the Year award at the 2016 SPASA Queensland Awards of Excellence.

Poolwerx CEO John O’Brien says the marketing campaign, including a TV commercial, targeted weather sponsorship and advertorials, was hugely successful resulting in a 165 percent increase in phone enquiries and 139 percent increase in online bookings.

“Poolwerx recognised a service from a certified technician was above and beyond that of an unqualified technician and we were instrumental in actually establishing accreditation for the industry,” he says. “We are the first company in the industry to ensure there is one accredited technician in every Poolwerx franchise. This was completed over two years and then the next step was to create value in this proposition for consumers, which is the crux of the campaign.”

O’Brien says they linked the certification message to a summer start up service offer,

Linda Horgan Poolwerx marketing manager with SPASA Qld president Andrew Jakovac which struck a chord with both new and existing customers and led to such great enquiry rates.

Poolwerx is now in the running for the 2016 SPASA Australia Awards, to be held on the Gold Coast in August as part of the 2016 SPLASH! Pool and Spa Trade Show.

SPASA Victoria has witnessed an evolving market trend at recent events where consumers are increasingly seeking a more comprehensive solution to their pool and spa needs.

In response to this, they have introduced a new “Professional” member category. Their audience surveys reveal that design specialists, engineers, architects, building surveyors and other aligned professionals are sought by consumers who seek a one-stop-shop experience. The new Professional membership category is aimed at design professionals, engineers, architects, surveyors and similar professions and will introduce a further skill-set to the membership.

CPSISC (the Construction and Property Services Industry Skills Council), is transitioning to become Skills Oz. Noel Hamey, chairman of Skills Oz says they that Skills Oz is about Skills For Industry and actively supports the needs of the construction and property services workforce. Skills Oz has four key functions including: Skills Development; Quality of Training & Assessment for Industry; Products/Resources; and Research & Consultancy Services.

The new NHVR instigated National Class 1 Special Purpose Vehicle Notice will ensure vehicles like mobile cranes and concrete pumps have access to a large network of state controlled across Australia, cutting about 4000 permits annually.

June/July 2016

SPLASH!

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news

Representation

New association boards A number of AGMs have been held recently resulting in some new faces on the boards of the associations. In the interests of being comprehensive, we have included all the current board members and also the managers or CEOs.

SPASA Australia

SPASA NSW & ACT

SPASA South Australia

Lynley Papineau – SPASA WA (President) Andrew Jakovac – SPASA Queensland Trent Moran – SPASA SA Rob Guthrie – SPASA NSW & ACT Callum Ross – Victoria John O’Brien – Retail Aftermarket CEO – Lindsay McGrath

Robert Guthrie – Tru Pool (President) Paul Simons – Lo-Chlor Chemicals (Vice President) Janine Bellifemine – Sunrise Pools (Treasurer) Jonathan Hatfield – Waterco Malcolm Brown – Zodiac Group Australia Mervyn Smith – Sunbather Pool Technologies Brad Baxter – Award Pools Group Mike Steven – Landart Landscapes Manfred Wiesemes, Pool and Spa Consulting Peter Moore – Aquatic Pool and Spa Consulting Paul Seaton, XZIBIT Pools and Spas Garth Jackson, Triton Pool and Spa Consulting CEO: Spiros Dassakis

Lorenzo Peressin (President) - Urban Oasis Stefan Ossenberg (Vice President) Protector Aluminium Trent Moran (Treasurer) - Classic Pools & Spas John Colella - SA Temporary Pool Fencing Bruce Cox - Freedom Pools Fred Frede - SA Pool Fence Inspections Jasmine Heaney - Pentair Manager: Suzie Kent

SPASA Queensland Andrew Jakovac – Majestic Pools & Landscape (President) Steven Humphris – Focus Products (Vice-President) Sean Austin – Austin Pool Services (Treasurer) Michael Chapman – Classic Pools John Dixon – Sunbather Pty Ltd Lee Moore – Poolwerx Corporation Wayne Haylock – Burleigh Pools Angela Kennedy – Narellan Pools Queensland Luke Sirl – Pool Fab Swimming Pools Duncan Smith – AstralPool Australia Grant Symes – Protector Aluminium Rod Webb – AWEBBCO CEO: Adrian Hart

Australian Leisure Facilities Association (ALFA) Elected Directors: Alexia Morgan (Chair), Mark Collins (Financial Director) Appointed Directors: Graeme Stephenson Regional Body Representatives: Colin Kane – Aquatic and Recreation Institute (ARI) NSW David Speechley – Australian Leisure Facilities Association (ALFAQ) QLD & NT Anthony McIntosh – Aquatics and Recreation Victoria (ARV) VIC Executive Officer: Loren Bartley There may be changes following the August AGM.

SPASA Victoria President - John D’Arcy (Award Pools & Spas) Vice President - Callum Ross (AstralPool Australia) Treasurer - Lindsay Hartshorne (Lincoln Pool Equipment) Ted Martin (Compass Pools Victoria) Rob Kruber (Spa Industries) James Hutchins (The Pool Enclosure Company) Gary Kilworth (Out From The Blue) Brendan Nelissen (Waterco) Grant Symes (Protector Aluminium) Tim Neish (Kew Swimming Pools) CEO: Brendan Watkins

New Zealand Master Pool Builders Guild Disputes Resolution Chairman: Carlos Morgan Treasurer: John Poole Membership & Ethics Chairman: Murray Crowther CEO: Larry Ogden Executive Assistants: Justin Mihaere, Lawrie Tanner and Kerry Richmond Secretarial Assistant: Donna Richmond

SPASA Western Australia Ernie Bevilaqua – Riverina Pools (President) Chris Hirst – Reflections Pool & Spa Care (Vice President) Tony Sinagrar – Shenton Pumps (Treasurer) Lynley Papineau – Aquatic Leisure Technologies Courtney Bishop – The Pool Shop Kalamunda Linda Taylor – Waterco Mark Harper – Mark Harper Nominees Liz Hollingdale – Pool Controls Colin Richardson – Add a Splash Cal Stanley – Neptune Pool Consultants Terry Sampson – safe2swim Nick Ayres – NEO Pools Manager: Bryce Steele

Malaysian Swimming Pool Association President: Chew Soo Ngee (Asiapools) Vice President: Ivan Wong (Tridun Engineers) Vice President (Sabah): Johnny Cheah (Alphaline Corporation) Secretary: Joe Kuah (Inteli Pool & Spa) Assistant Secretary: CS Tan (Aquatech Pools) Honorary Treasurer: Charles Tay (Waterlink Technologies) Committee Members: CK Ong, SE Ong, Lim Joo Ann, Soh Yew Siang, Teyo Eng Chong, Koh Kim Hock, Heng Ah Bah.

June/July 2016 SPLASH! 25

feature

I talked many of them out of buying one because so many end up as a white elephant, getting less and less use while requiring the same time and cost to maintain as a pool.

Of course, some had so much money they didn’t care one way or the other so I was happy to oblige.

Now I am sure I’m not the only pool builder in Australia building spas in this manner, but we seem to be in the minority.

Some added tips for a good spa

Solutions for inbuilt concrete spas

By Cal Stanley

W

hen compared with what is available in the acrylic spa market, the typical concrete spa is a relatively poor product. So why do your customers buy them?

Simply because when they’re built well, they look great and complement the pool better.

However, I dislike the way they are so commonly sold as a cheap add-on to a pool, designed with little thought to their purpose and effective operation.

So what is the problem with many concrete spas?

1. Most are installed without a skimmer box.

All sorts of gunk can come off the skin when spending time in a hot spa. This then floats unpleasantly on the surface or spills over into the pool where it can take many hours and even days to finally be filtered out.

2. They share the same pump and filter as the pool so that when the adults are in the spa, the kids are in a pool with no filtration and a skimmer weir flapping away.

3. Heat is lost: when the system is switched back to suck from the pool and return to both pool and spa, all the heat in the spa spills over into the pool. This is not good if the pool is already solar-heated to a comfortable temperature and a costly loss if the spa is to be used again the next day.

4. The standard concrete spa jets can be really boring and when used with a blower attached can bore uncomfortably into the back.

5. Standard blowers, even the so-called “silenced” ones, can be very noisy and hard to talk over.

6. Some spas take hours to heat up to 35 degrees due to under-sized or inappropriate heaters.

Pricing

In 2007, I sold a spa for nearly $30,000 at a time when I was told by my colleagues 26 SPLASH!

June/July 2016

in New South Wales that they could not get more than $10,000 to $12,000 for an in-built spa. Although inflation affected my prices over the years, I sold at a similar premium for 20 years.

So what was different?

1. Every spa, though mostly located adjacent to the pool, was actually a stand-alone unit with its own pumps, filter, skimmer box, heater, automatic chemical controller and water leveller, etc.

2. All were fully tiled. I learnt years ago the detrimental effect of heat on rendered surfaces.

3. I used a mix of standard jets with rotating and pulsating jets.

4. When heated, the hot water was not lost into the pool. With a good spa cover it was easily retained for the next day’s use.

5. They were all capable of heating from cold to hot in 15 minutes to 20 minutes.

6. The spillway into the pool was there to remove excess displaced water when too many people used the spa at the same time.

The water leveller would then replace any lost spa water on exit from the spa.

7. They all had virtually silent “burial” blowers.

8. Most were remote controlled or had the necessary operating switch built into the spa coping.

When the issue of comfort came up I reminded customers that the fairer sex, particularly, should not spend more than 20 minutes to 30 minutes in a spa as they can have a tendency to faint on exit when staying too long in hot water. I didn’t want them to get too comfortable. I did once build a spa with nice contoured seats but it cost a fortune in time to form, sculpt and tile.

Every prospective customer who asked for a spa was asked if they wanted it because they were really spa people or they just thought it would be a fun thing to have.

Do not attach a blower to the venturi jets; the air sucked in by the venturi is more than adequate. Keep blowers to inlets in the floor or the seat. If both, use two blowers or most air will exit on the seats.

To prevent problems with blowers, ensure that the combined area of air inlet holes is equal to about 80 per cent of the cross-sectional area of the delivery pipe.

In an area when using only a few of those pepper shaker outlets you may well need to drill out some or all of the holes to a larger diameter.

Do not install adjustable air inlets to the venturi jets with controls on the side of the spa. They can make a lot of uncomfortable noise right behind the head.

In a stand-alone spa, set the skimmer box 30mm to 50mm lower than normal to give greater freeboard in the spa.

While an overhanging coping stone can be a good idea for a pool, on a spa it can literally be a pain in the neck. Use a square profile stone with a pencil round profile and keep it back close to the tile face.

Spa seats should be approximately 450mm wide with a bullnosed tile or rounded edge, 450mm to 500mm underwater. The footwell should be 400mm to 450mm below the seat and if space is available, not less than 900mm across the floor.

In a square spa do not install jets near the seat corners – nobody can sit comfortably there. Do not install seat air inlets immediately in front of the jet – yes, I have seen it done!

Good luck and you can contact me at neptunepools@westnet.com.au if you disagree with any of this or have some better ideas for me. After all, I am still learning after 35 years in this wonderful industry. n For these informative opinion pieces, Cal Stanley draws on his 35 years’ experience and success in pool construction, having run award-winning pool construction company Neptune Pools in Western Australia for three decades. For the past f ive years he has worked as a pool consultant and trainer and delivers hydraulics courses for the swimming pool industry. If you have a question regarding his columns or a have a topic you think he should delve into, contact him on: neptunepools@westnet.com.au.

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Laticrete celebrating 60 years

CLOCKWISE FROM TOP LEFT: The Swissotel in downtown Chicago was ushered into the new millennium with a refurb thanks to Tile Artisans and Laticrete Latricrete products were also used on the MGM Grand Macau Pool in 2008 Dr Rothberg and Mrs Rothberg onsite in1963 The United States Naval Academy pool was refurbished with Laticrete products in 2012 28 SPLASH!

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L

aticrete is celebrating its 60th anniversary this year.

In 1956, Dr Henry M Rothberg was working in his family’s floor covering installation business in South Carolina when he realised there must be a better way to install ceramic tile.

With a background in science and a degree in chemical engineering, he began development work with Uniroyal Chemical at their Naugatuck research facility where he investigated synthetic latex technologies that had been applied to the concrete industry.

After much effort and time, Laticrete 4237 latex thin-set additive was developed and taken to market.

For the first time a strong, weather and shock-resistant “thin-bed” mortar could be mixed on-site using equal parts of sand and cement, gauged to a workable consistency with Laticrete 4237.

In 1956, not realising the potential of what would soon prove to be a revolutionary product, Uniroyal sold

the Laticrete brand to Rothberg, and Laticrete International Inc was born.

However, initial efforts to promote this new method of tile installation in North America met with resistance.

Having a large family to feed, Rothberg took his samples and product literature and departed for overseas markets where tile and stone were already much more common finishes. Large installations and longterm relationships followed successful presentations in Europe, the Middle East and Asia.

He remained primarily export-focused in those early years. Slowly, North American tile installation firms began to realise the labour-savings benefits afforded by this new and innovative installation system.

Learning from his international experience, Rothberg focused his efforts on the architectural community, which could appreciate the significant savings in other aspects of building construction – less steel, less

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Future CEO inspects underwater tunnel David A Rothberg is now Chairman and CEO of Laticrete International, but in 1964 he was just a boy visiting the Louis Hippolyte Tunnel in Montreal, Canada with his brother, Henry B. Rothberg.

The Louis-Hippolyte Lafontaine Bridge-Tunnel is a Canadian highway bridge-tunnel running over and beneath the St. Lawrence River. It connects the Island of Montreal with the south shore of the river at Longueuil, Quebec. Construction began in 1963 and it opened on March 11, 1967. Named for the respected Lower Canada political reformer Louis-Hippolyte Lafontaine, the Lafontaine Tunnel is an immersed tube structure, measuring 1391 metres.

The Louis-Hippolyte Lafontaine Bridge-Tunnel is one of the largest prestressed concrete structures in the world, and the walls are lined with tiles, which were installed with Laticrete 4237 Portland cement tile adhesive.

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concrete, no depressed slabs – when thick, heavy mortar beds could be eliminated.

As Laticrete grew, the thin-bed method took hold as a typical means of installation. Consumption of ceramic tile grew steadily and rapidly in North America and in 2005 exceeded 300 million square metres.

Laticrete became one of the most prominent product lines available as tile distribution developed around the world in the 1960s and 1970s. As distribution increased, so did its availability. More and more products were added to the product line that allowed installation of ceramic tile in residential and remodel applications as well as in industrial and commercial construction.

Laticrete became a brand preferred by many types of installers, not just large installation firms focusing on large projects.

In the 1990s, Laticrete sharpened its focus on the international market to create and cultivate efficient local production in expanding markets. This successful strategy has resulted in worldwide local availability of Laticrete installation materials.

Laticrete has six plants in North America and a network of factories, distributors and partners around the world. n

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All work and still some play

Chizeled workshorts in Dark Grey with the hi-viz fluoro trim

“With a tradie’s most important tool in mind, the shorts feature a dedicated mobile phone pocket to store and protect the latest smart phones.”

Chizeled workshorts in Khaki

N

ew-age, fashionable labourers and tradies are looking to brands such as Eleven Workwear to revolutionise and change the appearance of workmen all around Australia.

With the launch of Eleven Workwear’s new range of men’s 4 Inch Chizeled Shorts, tradies can take greater pride in their appearance, wearing work clothes that can translate straight from the site to the street.

Designer Leigh Eam says Eleven Workwear accommodates this shift by providing a workwear line that is fashionable yet functional.

“We wanted to create a new standard of workwear that provided three things: quality, value and style,” she says. “The 4 Inch Chizeled Shorts are great workwear that speaks to the individual’s wants and needs, whilst still staying true to our brand personality.”

Shorter than the regular knee length men’s workwear shorts, the Chizeled Shorts are practical yet cut to impress.

Designed using durable cotton canvas fabric, with stretch for non-restrictive movement and added comfort, the shorts come in a range of modern colours with an option for high-visibility fluoro trimming.

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“We’ve taken on-board the current trends that are leaning towards shorter styles in casual wear shorts, and have provided a fashionable new take on workwear for men.”

The shorts contain angled pockets for simple, easy access and double layer rear back pockets for improved durability, as well as an additional zipper pocket for secure storage of personal items. With a tradie’s most important tool in mind, the shorts feature a dedicated mobile phone pocket to store and protect the latest smart phones.

Ideal for the hotter months, these non-restrictive workwear items are a must-have for any man willing to get his hands dirty.

The shorts retail for $44.95 Contact: www.elevenworkwear.com.au SPLASH! has five pairs of Eleven Workwear’s Chizeled work shorts to giveaway. More information will be made available in an upcoming newsletter and through social media. Go to splashmagazine.com.au to make sure you’re subscribing to the free newsletter, and to Like the SPLASH! Facebook page and follow SPLASH! on Twitter.

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Innovation in a changing Australian spa industry

By Veda Dante

A ABOVE: Immersion in water and particularly in warm water has proven health benefits RIGHT: Micro Silk is a microbubble-based spa therapy that cleans the pores and rehydrates the skin 32 SPLASH!

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t time of writing, the sale of Australia’s largest spa manufacturer to a Chinese conglomerate was progressing as scheduled. Spa industry professionals have varying opinions on exactly what that will mean for the domestic market.

Spa Industries operations director Rob Kruber says the purchase by Shengya Sanitary Ware Co Ltd will offer customers a wider choice of products currently unmatched in the industry – as well as providing a foreign market for locally produced spas.

However, Australian Spa Parts managing director Adrian Lacy says that while imported spas are now dominating, the locally owned-and-made industry has collapsed and continues to collapse with really only Sapphire Spas the last remaining, large spa manufacturer that is both Australian-owned and Australian-produced.

“There may be a small number of other minor operators but nothing like ten years ago when there were 14 in south-east Queensland alone,” says Lacy.

With the bulk of spas soon to be fully overseas owned, or imported from China or USA, Lacy says consumers need to consider spare parts availability and cost, and customer service in the purchasing equation – especially if they’re not buying from one of the many reputable dealers located around Australia.

“The industry has always had its fair share of naysayers but if it was shrinking, we would not be experiencing an increase in domestic sales.”

“This is a huge issue with Chinese imported spas sold online or from warehouses without the appropriate quality controls in place,” he says.

“It’s important to understand the source of the spa – its country of origin – and the quality of its components so that they’re not only electrically compliant with our certification requirements but also offer the appropriate plumbing, suction and skimmer compliance. Consumers should also look out for brand name, quality electronic controls and a suitable warranty period.”

SPASA Australia executive director Lindsay McGrath believes the consolidation of manufacturers, coupled by the post-GFC downturn, has in fact led to growth in the spa segment of the industry.

“Builders are increasing the number of yearly SPASA award applications for spas, both free standing and attached to pools,” says McGrath.

“With smaller backyard spaces in new home developments, small bodies of water like swim spas and lap pools are on the increase as a percentage of new builds.

Southern states and New Zealand have traditionally had the market share in spas but as blocks get smaller and consumers see the value in swimming year round, we can expect the trend to move north,” he says.

Manufacturing on home soil

The news that Shengya is busy building its new facility based on the Spa Industries model may cause concern for some in the local industry, but Sapphire Spas’ general manager Tim Parkinson isn’t one of them.

“We’ve had great growth over the past couple of years, and we are in a really good position to maintain that growth,” he says. “The industry has always had its fair share of naysayers but if it was shrinking, we would not be experiencing an increase in domestic sales. We also do a reasonable amount of export to Europe, New Zealand and New Caledonia, and that helps us ride out the seasonal lows.”

Parkinson says the goal is to “always remain an Australian owned, locally manufactured spa company” able

to offer customers peace of mind along with quality, locally made products.

“The desire to purchase an Australian manufactured spa is huge,” he says. “The unknown that comes with an imported product can be a significant deterrent to potential buyers. The reassurance that comes with a warranty and customer service cannot be underestimated. We’ve found what gives people the greatest level of comfort is to be able to ring us up and talk to someone about their concerns. We can help our customers on the spot, whether it’s a simple question about their spa’s settings, or what should they do with their controller while they’re on holidays.”

Manufacturing on home soil also can also provide greater freedom and flexibility for new spa owners, he says.

“Two of our biggest advantages are fast turnaround time and flexibility, so if a customer wants to modify their order by replacing a particular jet or removing the blower, we can customise that very easily,” he says.

TOP LEFT: The new Chinese factory being built on the Hallam model, which is seen as international endorsement of the quality of Australian spa manufacturing ABOVE: A spa is a great way for couples to spend relaxing time together

June/July 2016 SPLASH! 33

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Spa Industries’ stateof-the-art Melbourne manufacturing facility in Hallam, which will continue to produce spas for the local and export markets, and is expected to increase production numbers

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Swimart’s Bali spa

Simple, streamlined and sophisticated

While optional extras like waterproof TVs, waterfalls and multi-coloured lights continue to attract interest from spa owners who want to enhance their experience, Parkinson believes that a growing sector of the market is opting for simpler, more streamlined packages that integrate – visually and functionally – with their busy lifestyles.

“Homeowners today typically have modern backyards with simple paving and landscaping, so they’re looking for a product that enhances their space rather than detracts from it,” he says.

“We’re finding it’s all about clean lines, subtle lighting, and having something that is ready when you want to use it.”

Technology, Parkinson says, continues to play a major part in improving efficiency and reducing maintenance time so owners can use their spas easily and often.

“It’s about adding to your life minus the burden,” he says. “With sophisticated Bluetooth systems and wifi capabilities, you can be heading out the door from work, feeling under the weather or just exhausted, and you open an app on your phone and turn your spa on to 35 degrees. By the time you get home from work it’s nice and warm and you hop straight in and relax.”

He adds that wifi controllers for spas are definitely amongst the biggest features people are looking for.

“Our mySpaLINK module and app allows users to take control of their spa, locally or remotely via a wifi, 3G or 4G network, providing access from any location at any time. Even if you have never owned or used a spa before, from the moment you open the app you’ll be driving it like you were a professional.”

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Remote access and “cloud control” is becoming a popular selling feature for spas

Smart spa therapy

Spa Industries account manager Tamer Sen agrees that new technologies are allowing people to easily access and control what have become incredibly sophisticated aquatic systems.

“Remote controlled wifi is becoming more commonplace as it facilitates ease of use for customers who can use free mobile apps like iSpa for Apple and Balboa for Android to adjust jets, pumps and heating; so the spa is ready and waiting for them when they get home,” he says.

“People also love to sync their Bluetooth devices to their spa so they can play their favourite songs through the spa’s inbuilt speakers. Combined with the massage therapy, it provides a decadent and enticing form of relaxation right in your own backyard.”

Unsurprisingly, swim spas have started to take a larger part of the market, as they offer an economical solution that requires less time and maintenance than a swimming pool. And with property sizes shrinking, their compact dimensions and dual-purpose therapeutic and relaxation features make them a tempting option for homeowners.

Not only do you get a soothing symphony of spa jets to relax tired muscles but swim spas also enable you to work out, courtesy of carefully positioned swim jets that allow maximum resistance training in the smallest of spaces. The stream of resistance water can be regulated

for different swimming strokes while open areas are designed for aqua jogging and aqua aerobics. To finish, you can relax in the therapy section of the swim spa to massage muscles and prevent lactic acid build-up after the workout.

Spa Industries has a number of new technologies helping improve the spa experience for end users and helping drive sales for the channel.

One such development is Micro Silk, a microbubble-based spa therapy that cleans the pores and rehydrates the skin. They are also putting touch screens on their spas now instead of having buttons, utilising “shadow technology” to overcome the issue of water droplets obscuring the touches.

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The SPASA South Australia Spa of the Year by Australian Outdoor Living

The marketing edge

Many of us will recognise these symptoms: shortness of breath, high blood pressure, headaches, insomnia, irritability, anxiety and exhaustion. Collectively they come under the umbrella of “stress”, a modern malady that can undermine every facet of our lives.

While stress itself is too broad a term to properly quantify, research conducted by the Australian Institute of Health and Welfare has shown that depression, a common symptom of stress, is the leading cause of non-fatal disease burden in Australia.

“Humans are suffering so much from stress these days, and water is the perfect environment if you want to relax quickly,” says Dr Olivia de Bergerac.

“How does this work? The first reason is gravity.

Research has shown that around ninety percent of the brain is involved with gravity; helping it function as you stand, move around, and so on. As soon as you enter water, the effect of gravity on the body is significantly reduced. It’s like deep relaxation for the body.”

The second benefit says Dr de Bergerac, is the way immersion in water can significantly slow down brainwave activity. As part of her extensive research into dolphin-assisted therapy, she uses an EEG (electroencephalograph) machine to monitor physiological information such as blood pressure, heart rate and muscle tension. This biofeedback has revealed that a person with electrical activity in the everyday beta frequency range (14-100 Hertz) can find him- or herself in the more relaxed, alpha (8-13 Hz) or theta (4-8 Hz) frequency ranges after spending time immersed in water.

Her research goes on to show that when the brain slows down to theta, humans have no fear or no physical pain.

“That brain wave is critical to reach and usually we do this very rarely, in fact just before you fall asleep and just after you wake up, that interface between consciousness and unconsciousness. When you are able to reach this deeply relaxed state while still conscious, it is even better for the body because that’s when all the endorphins start to kick in.”

10 spa buying tips Spa Industries account manager Tamer Sen has compiled his Top Ten Tips for getting the most of a spa purchase.

Lighting is also an important consideration

1. Have you chosen the best location?

Is it close to an electrical outlet?

What surface is the ground? Do you want it to be visible from internal living areas (which often entices you to use it more often) or located somewhere private?

2. Do your measurements before you buy. Will the spa fit in your chosen area? Will you have enough space to walk around it after it is installed?

3. How many seats do you need? How many people are you catering for?

4. Will your spa be used primarily for entertainment or for massage therapy?

5. Look at the jet distribution. Will they create enough bubbles and massage points for your needs?

6. Seating arrangements: How many

lounges or recliners do you want?

Do you need deep and wide bucket seats? Families generally like two recliners – one for mum and one for dad – and steps for little children.

7. What colours are available for the acrylic shell and the cabinet? Do they suit your décor?

8. What sort of warranty does the company offer?

9. Is the spa energy efficient? Are you able to reduce running costs? Energy efficient pumps with a high efficiency rating and a hard cover kept on the spa when not in use will help to reduce ongoing running costs.

10. Is it Australian made and/or assembled? Will you be able to easily source parts or service support if required?

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5 reasons why spas are hot property SPASA NSW CEO Spiros Dassakis gives his top reasons why portable spas are hot buys at the moment.

1. Affordability and versatility Efficient manufacturing practices, entertainment accessories and competing brands have made portable spas more affordable than ever before. Best of all, on spa features such as TVs, ambient lighting and stereos have become so much more affordable due to industry and technological efficiencies.

2. Flexibility and functionality The portable spa industry has tailor-made a vast range of models to suit the lifestyle of consumers. You’ll find them in all shapes and sizes, ranging from two-person spas to 10-person models. They can also be installed indoors or outdoors, in as little area as five square metres or less. Swim spas provide the ultimate hybrid combination of both a spa and pool and are designed for those wanting the convenience of swimming, training or just relaxing.

3. Year round enjoyment Spas can be used year-round and in any climate. Many people prefer to use their spas during cooler months to enjoy long hot soaks.

While the same can be done in summer, they also double as a pool during the hotter months, providing a refreshing escape from warm temperatures.

4. Energy efficient and easy to maintain Spas now incorporate energy efficient pumps and heating systems as well as integrated water sustainable solutions. In addition, newer technology has allowed spas to require less maintenance while still keeping water clean and clear.

5. Staycations and spa therapy Want more friends? Just add water! Spas provide the ideal environment to entertain family and friends at home. They also provide a multitude of health benefits ranging from stress reduction, muscle recovery and soreness. Did we mention fun? Having a place to entertain, rest and heal after a long day is the ultimate in relaxation.

Swimart’s Tahiti spa

Different brain wave patterns are stimulated depending on what you do in the water; however the overall effect is one of relaxation and rejuvenation. Even the simple act of sitting in a spa can help settle the mind, lower blood pressure, enhance deep sleep, and promote a sense of wellbeing.

Immersion therapy in warm water is known to improve blood supply to muscles, enabling nutrients to reach cells, regenerate tissues, and speed up the healing process. In fact, research has shown that this form of hydrotherapy assists all kinds of musculoskeletal conditions, including fibromyalgia, arthritis and low back pain.

Savvy spa dealers and manufacturers are now touting the healthcare benefits of immersion therapy alongside the long-known lifestyle appeal that soaking in warm water brings. This marketing strategy can provide a significant competitive advantage as customers are often more willing to spend money if they know a product truly adds value to their lives, and those of their loved ones.

Asthmatics deserve healthy spa water too

With a significant number of Australians suffering skin allergies and conditions such as asthma, Swimart has noticed an increase in demand for its chlorine-free, Poppits Sanosil range from Waterco.

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Waterco’s Poppits help asthmatics enjoy the health benefits of spas

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“Humans are suffering so much from stress these days, and water is the perfect environment if you want to relax quickly.”

Approved by the Sensitive Choice program of the National Asthma Council Australia and the Asthma Foundation NZ, Poppits offers a viable, healthy alternative to traditional chlorine and bromine chemical sanitising solutions.

“The therapeutic benefits of spas are widely accepted, with users enjoying a sense of wellbeing, in addition to relief from chronic pain and physical discomfort,” says Gary Beecroft from Waterco.

“However, these benefits are lost on people with allergies, sensitive skin and respiratory conditions, which are exacerbated by exposure to chlorinated water.”

The key ingredient of this chlorine-free sanitiser is a product comprising hydrogen peroxide (H²O²) – a powerful yet versatile oxidant that is both safe and effective – in addition to a silver additive. Both of these are excellent anti-pathogenic substances.

“Hydrogen peroxide is one of the most powerful oxidisers known – stronger than chlorine, chlorine dioxide and potassium permanganate,” says Beecroft. “H²O² is also formed by the action of sunlight on water – a natural purification system for our environment.”

UV and ozone

While ozone has been commonly, and widely, used for treating spas for the best part of 30 years, Craig Nimmo from CSN Global says its new UltraZone UV-C + Ozone spa water treatment system takes it to another level.

“There is often a misconception when we start talking about combining UV-C with ozone that we are simply using a UV light to generate ozone, however, this is not what we are doing,” he says.

“Instead of using UV light to generate ozone, we are using a corona discharge to generate good levels of ozone from a very small, compact source. We then inject that ozone onto a UV-C light source.”

Nimmo says the UltraZone creates a powerful oxidiser in the form of a hydroxyl free radical when ozone is injected onto a correctly sized UV-C light source.

“It does an incredible job of clarifying the water and eliminating off gasses,” Nimmo says. “The hydroxyl radical that is created only lasts around one to two seconds, therefore by the time it releases to the spa water surface, it is back to oxygen again. You virtually end up with drinking quality water. The clarity needs to be seen to be believed.”

He says this process, along with UV-C radiation, eradicates 99.9% of all bacteria and virus materials, and removes chloramines from the

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Spas are excellent for cooling off in the summer, and warming up in the winter

“Immersion therapy in warm water is known to improve blood supply to muscles and speed up the healing process.” water and ozone off gas. Therefore smell, eye and skin irritation is vastly reduced.

He says it is important to remember that as with ozone-only systems, this is not a stand-alone system for treating spa water. While the device will indeed eradicate 99.9% of all virus and bacteria material that pass through it, it does not add a residual sanitiser level to the water, so a backup sanitiser is still required to achieve that. However, he says the device is compatible with all forms of residual sanitisers and will reduce the demand for these by as much as 70 per cent.

“The spa industry must contend with a small body of warm water and high bather loads,” he says.

“As such, keeping spa water clear and healthy can be a difficult task. Ozone for many years has been great for this application, but combining it with UV-C in this way is so much greater.”

Nimmo says that UV-C + ozone systems available to date have involved cumbersome components, plumbing and wiring to achieve the correct combination; and adds that many systems also don’t provide 42 SPLASH!

June/July 2016

a powerful enough UV-C lamp to deliver the correct UV-C dose. UltraZone brings the technology together in one, high powered, compact device.

The patent pending design is the culmination of more than three years R&D for CSN Global and their US partners Aqua Sun Ozone.

“The global potential for this product is enormous” says Nimmo. “We already have tremendous interest from right around Australasia, North America and Europe. We have electrical safety approvals completed for UL in North America as well as SAA for Australia and New Zealand. TUV for Europe is in progress.” n UltraZone will be available for sale from August 2016 and the product can be viewed at Stand # 96 at this year’s SPLASH! on the Gold Coast.

Contacts: Australian Spa Parts: www.spaparts.com.au CSN Global: www.csnglobal.com.au Sapphire Spas: www.sapphirespas.com.au Spa Industries: www.spaindustries.com.au Waterco: www.waterco.com.au

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Walking in water can ease arthritis pain

H

igh intensity intervals, or HIT training, in water is good for you according to a research study published in the Journal of Strength and Conditioning Research, opening the door for millions of osteoarthritis (OA) patients who can use high intensity aquatic exercise for regular physical activity to better manage their arthritis.

The landmark study, led by Eadric Bressel, PhD, professor and clinical research scientist at Utah State University, means that millions of people with arthritis can enjoy an improved quality of life with less stress, and less worry associated with pain and the risk of falling.

Greater confidence and reduced fear will help them attain better physical condition, resulting in more comfortably participating in normal, everyday activities with co-workers, friends and family.

“Having osteoarthritis patients walking against a systematically high and low resistance in water resulted in significant reduction in pain, improved mobility, balance and function,” says Bressel.

“This same kind of high intensity interval training on land would be unfathomable because of the load-elicited pain,” he says.

No other land-based training has been able to successfully implement high-intensity aerobic workouts for patients with osteoarthritis, likely because the aquatic environment created a reduced fear of falling, lowered joint loads, and provided three-dimensional support to help maintain balance.

“Having osteoarthritis patients walking against a systematically high and low resistance in water resulted in significant reduction in pain, improved mobility, balance and function.”

This study provides an evidence-based protocol that is effective at managing symptoms of OA. It is commonly accepted that aquatic exercise is helpful to those living with arthritis. This new study, incorporating high intensity, interval aquatic training, demonstrates that even better outcomes can be attained for sufferers.

In the US alone, 27 million people suffer from OA. Additionally, more than a quarter of a million Americans are turning 65 each month; and 50 percent will develop some form of OA, according to the Centres for Disease Control.

“Everyone can find a pool,” says Tom Lachocki, PhD, CEO of the non-profit organisation, National Swimming Pool Foundation who funded the study.

“Millions of people with arthritis can maintain better health just by walking and running in water. As they get stronger, they may feel more confident to exercise on land, too,” he says.

An aquatic treadmill was used to test the hypothesis of the benefit of high intensity aquatic training for OA patients, which allowed researchers to maintain a high level of control and produce the same energy demands as equivalent to land-based exercise. The design of the study was a single-group double pre-test/post-test design whereby participants completed a four-week non-exercise control period followed by a six-week aquatic exercise intervention period.

All participants had osteoarthritis and underwent three training sessions on the aquatic treadmill in a pool per week. Joint pain, balance, function, and mobility were tested before and after exercise and non-exercise conditions.

In comparison with pre-tests, participants displayed reduced joint pain and improved balance, function and mobility. The same benefits were not observed after the non-exercise control period. All participants completed the six-week program with 100 percent exercise adherence.

No-one reported adverse effects beyond typical mild-to-moderate muscle fatigue and soreness associated with high-intensity interval training.

Motor functions and static balance also improved during the course of the study, with participants able to stand from a seated position more easily, lunge more quickly on one leg, and walk on land with greater speed.

In fact, after the completion of the six weeks, participants’ gait speed was nearly identical to people without osteoarthritis. n

While it is commonly accepted that aquatic exercise is helpful to those living with arthritis, this study incorporating high intensity interval aquatic training, demonstrates that even better outcomes can be attained for sufferers

June/July 2016

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Pool owners prefer in-store support to internet research

RIGHT: Pool owners trust the guidance of their pool supply store representative above anyone

ccording to a survey conducted by MetrixLab and Oxone Consumer Research in the United States, swimming pool consumers prefer to purchase pool chemicals from specialty retailers rather than the internet, via big box stores or through other non-specialist retailers.

However, comparisons with the results of a similar survey conducted in 2010 show that specialty retailers’ lead is shrinking.

The research showed that 56 per cent of consumers depend on staff for product selection and education.

Consumer research proves pool owners trust the guidance of their pool supply store representative above anyone – even their own spouse or maintenance person – for product information and selection.

It also found pool owner concerns about using high doses of chlorine are rising, and pool owners are increasingly receptive to specialty store recommendations for easy ways to reduce the amount of chlorine used.

and 2015, from 41 per cent to 35 per cent. Pool owners’ trips to home improvement stores grew during the same period, from 16 per cent to 21 per cent, and slightly more consumers now report buying chemicals from discount stores like Walmart, Kmart and Target, and directly from their pool maintenance companies than they did in 2010.

The survey found aboveground pool owners were more likely to buy from discount retailers.

As a class, pool owners who use shock oxidizer products on a weekly basis said they were much more likely to buy their chemicals from specialty retail pool/ spa supply stores, a possible result of the advice in-store professionals are equipped to provide on the benefits of regular oxidation treatment. However, many pool owners who identified pool store professionals as their most trusted source of information said they didn’t use shock oxidizer products weekly, hinting at a possible commercial opportunity for specialty stores to increase shock oxidizer sales through greater consumer education.

Nearly all survey respondents indicated that they were the ones in their homes responsible for buying pool chemicals. Still, less than half of them said that they knew exactly what to buy on their last purchase trip, with 56 per cent reporting that they entered their pool supply store needing help with product selection.

Three in 10 pool owners surveyed said they’d asked a sales clerk for assistance the last time they’d bought pool chemicals. Another three in 10 said they’d made their final purchase decision based on a label comparison.

Again, this suggests that there may be a significant opportunity for specialty professionals to educate pool owners on the best choice of products.

Specialty stores still have the edge

Interaction is key

A

MetrixLab and Oxone Consumer Research surveyed pool owning Americans over 2015, asking nearly 60 questions to track their buying habits, especially with regard to chlorine versus non-chlorine shock oxidizer treatments. The survey was a follow-up to another survey conducted by Oxone Consumer Research in 2010.

The survey found that pool/spa stores are by a long shot consumers’ preferred places to buy chemicals, though their market share did slip somewhat between 2010

About the survey Nearly 425 readers responded to the survey, a group that was evenly divided by gender. Only owners of single-family detached homes were considered for the survey. As for type of pool owned, respondents were fairly evenly split between in-ground (53 per cent) and aboveground (47 per cent).

When it came to the job of chemical maintenance, most respondents said that they or someone in their household did the work. Owners of in-ground pools were more likely to outsource their maintenance needs.

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Most pool owners still get their pool care information the old-fashioned way: through one-on-one interaction. They consider pool/spa supply stores their most trusted source of pool care knowledge, just ahead of spouses and partners. While about half of those surveyed said they’d gone online for information, a high percentage of consumers said they preferred instead to interact directly with pool maintenance personnel and specialty retail professionals.

On the whole, those accustomed to searching online for pool care answers were more likely than other pool owners to put stock in web-based sources. Still, more than two-thirds of those who had searched online still claimed to trust personal exchanges more than electronic sources.

Nearly half of pool owners said they’d gained information on pool chemicals via advertising, in-store displays or product packaging. But very few said advertisements or direct mailings were their most trusted sources of pool maintenance information. Even pool company websites that offer above-average exposure ranked below average in the area of trust.

Contact: Go to splashmagazine.com.au for a QuickLink to download the white paper from Chemours. n

QUEENSLAND S W I M M I N G P O O L & S PA A S S O C I AT I O N

We would like to give a special thank you to OUR MAJOR SPONSOR

And all other Sponsors of the 2016 Awards of Excellence.

It was your support that made the event such a success.

It is greatly appreciated and we ask the Pool Industry to support those who support your association.

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SPASA Queensland’s Awards of Excellence 2016 SPASA Queensland has announced the winners of their 2016 Awards of Excellence. Gold winners will be going into the national SPASA Australia Awards, to be presented at SPLASH! on the Gold Coast on August 18. The Queensland winners and runners up are listed below.

1 1. Pool of the Year, Majestic Pools & Landscapes 2. People’s Choice Pool of the Year, Noble Pools & Construction 3. Pool Store of the Year, Warner Pool & Spa Care

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2

3

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4. Winner Domestic Aboveground Modular Pool, Classic Pools 5. Winner Innovative Commercial Pool, Commercial Aquatics Australia 6. Sustainable Swimming Pool, Placid Pools 7. Winner Domestic Courtyard Plunge Pool, Norfolk Pools

5

6 Domestic Courtyard Plunge Pool Gold: Norfolk Pools; Silver: Majestic Pools & Landscapes Domestic Vinyl-Lined In-Ground Concrete Pool Gold: Aqualon Interiors; Silver: Noble Pools & Construction

7 Pool of the Year 2016 Majestic Pools & Landscapes Domestic Concrete Pool up to $50,000 Gold: Majestic Pools & Landscapes; Silver: Queensland Family Pools Domestic Concrete Pool $50,000 up to $100,000 Gold: Noble Pools & Construction; Silver: Norfolk Pools Domestic Concrete Pools over $100,000 Gold: Majestic Pools & Landscapes; Silver: Majestic Pools & Landscapes

Domestic Composite Fibreglass Pool up to $40,000 Gold: Narellan Pools; Silver: Freedom Pools

Pool Landscape Design of the Year Gold: Majestic Pools & Landscapes; Silver: Norfolk Pools

Domestic Aboveground Modular Pool Gold: Classic Pools; Silver: Classic Pools

Domestic Innovative Pool and/ or Spa Gold: Majestic Pools & Landscapes; Silver: Majestic Pools & Landscapes

Domestic Spa Pool Combo Gold: Nautilus Pools; Silver: Majestic Pools & Landscapes

Innovative – Commercial Gold: Commercial Aquatics Australia

Domestic Water Feature Gold: Majestic Pools & Landscapes; Silver: Noble Pools & Construction

Sustainable Swimming Pool Gold: Placid Pools; Silver: Majestic Pools & Landscapes

Domestic Pool Lighting Feature Gold: Nautilus Pools; Silver: Majestic Pools & Landscapes

Domestic Composite Fibreglass over $40,000 up to $60,000 Gold: Compass Pools SEQ; Silver: Compass Pools SEQ

Domestic Pool Renovation up to $25,000.

Gold: Aqualon Interiors; Silver: Mad Pool Interiors

Domestic Composite Fibreglass over $60,000 Gold: Compass Pools SEQ

Domestic Pool Renovation over $25,000 Gold: Pool Fab Swimming Pools; Silver: Mad Pool Interiors

Domestic Lap Pool Gold: Majestic Pools & Landscapes; Silver: Norfolk Pools

Display Pool Gold: Freedom Pools

Domestic Classic Pool Gold: Majestic Pools & Landscapes; Silver: Majestic Pools & Landscapes

Pool Store of the Year Gold: Warner Pool & Spa Care; Silver: Atlantis Pool Services Product of the Year 2016 Astral Pool Australia Sustainable Product of the Year 2016 Placid Pools People’s Choice Pool of the Year 2016 Noble Pools & Construction Pool Builder of the Year 2016 Environ Pools June/July 2016 SPLASH! 49

Pool of the Year, Quality Dolphin Pools

SPASA Western Australia’s Awards of Excellence 2016 SPASA WA has announced the winners of their 2016 Awards of Excellence. Gold winners will be going into the national SPASA Australia Awards, to be presented at SPLASH! on the Gold Coast on August 18.

The WA winners and runners up are listed below.

2

1 1. Winner Water Feature, Reflections Pool and Spa Care 2. Winner Residential Concrete $50‑100k, Boardwalk Pools 3. Winner Lap Pool Fibreglass, Barrier Reef Pools 4. Winner Residential Fibreglass up to $40k, Sapphire Pools 5. Winner Commercial Pools over $250k, Commercial Aquatics Australia 6. Retail Person of the Year, Richard Lovett, Rockingham Pool + Spa Solutions 50 SPLASH!

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Residential Enclosed/Indoor Pool: Gold: Boardwalk Pools; Silver: Neo Pools; Bronze: Sapphire Pools Display Pool/Centre: Gold: Buccaneer Pools; Silver: Barrier Reef Pools; Bronze: Freedom Pools Residential Courtyard/Plunge Pool: Gold: Boardwalk Pools; Silver: A1 Pools; Bronze: Perth Concrete Pools

4

Lap Pool - Vinyl: Gold: Add A Splash Pools; Silver: Reflections Pool & Spa Care; Bronze: Poolscape Pools Lap Pool - Fibreglass: Gold: Barrier Reef Pools; Silver: Sapphire Pools; Bronze: Aqua Technics Lap Pool - Concrete: Gold: Imperial Pools; Silver: Reflections Pool & Spa Care; Bronze: Quality Dolphin Pools

5 Pool of the Year: Quality Dolphin Pools Supplier of the Year: Austral Pool Solutions Product of the Year: Elite Pool Covers for the Elite Triple Cell Sustainable Product of the Year: Supreme Heating for the Heatseeker Maxi Education & Training Excellence Award: Aquatic Leisure Technologies Marketing Campaign of the Year: Factory Pools Direct Sustainable Project of the Year: Supreme Heating for the Bold Park Aquatic Centre Residential Concrete Pools Up to $50,000: Gold: Boardwalk Pools; Silver: A1 Pools; Bronze: Pools by Design Residential Concrete Pools $50,000 to $100,000: Gold: Boardwalk Pools; Silver: Pools by Design; Bronze: Quality Dolphin Pools Residential Concrete Pools Over $100,000: Gold: Quality Dolphin Pools; Silver: Reflections Pool & Spa Care; Bronze: Quality Dolphin Pools

Secondhand Fibreglass Pools: Gold: Palm City Pools; Silver: Palm City Pools; Bronze: Palm City Pools Residential Fibreglass Pool up to $40,000: Gold: Sapphire Pools; Silver: Barrier Reef Pools; Bronze: Aqua Technics Residential Fibreglass Pool $40,000 - $60,000: Gold: Barrier Reef Pools; Silver: Barrier Reef Pools; Bronze: Barrier Reef Pools Residential Fibreglass Pool over $60,000: Gold: Barrier Reef Pools; Silver: Aqua Technics; Bronze: Barrier Reef Pools Residential Pool & Spa Combination: Gold: Quality Dolphin Pools; Silver: Imperial Pools; Bronze: Principal Pools & Landscapes

Commercial Pool Concrete up to $250,000: Gold: Aquatic Developments Australia; Silver: Imperial Pools; Bronze: Imperial Pools Commercial Pool Vinyl - up to $250,000: Gold: Reflections Pool & Spa Care; Silver: Reflections Pool & Spa Care Commercial Pool Fibreglass up to $250,000: Gold: Aqua Technics; Silver: Barrier Reef Pools; Bronze: Barrier Reef Pools Commercial Pool - over $250,000: Gold: Commercial Aquatics Australia; Silver: Commercial Aquatics Australia; Bronze: Aquatic Developments Australia Renovation Residential - up to $25,000: Gold: Add A Splash Pools; Silver: Reflections Pool & Spa Care; Bronze: Reflections Pool & Spa Care

Residential Vinyl Lined In‑Ground Pool: Gold: Poolscape Pools; Silver: Add A Splash Pools; Bronze: Add A Splash Pools Residential Pre-Engineered Vinyl Lined Pool: Gold: Classic Pools; Silver: Classic Pools; Bronze: Classic Pools

Renovation Residential - over $25,000: Gold: Quality Dolphin Pools; Silver: Add A Splash Pools; Bronze: The Concrete Pool Company Renovation - Commercial: Gold: Commercial Aquatics Australia; Silver: Reflections Pool & Spa Care; Bronze: Reflections Pool & Spa Care Pool Landscape Design of the Year: Gold: Reflections Pool & Spa Care; Silver: Principal Pools & Landscapes Residential Pre-Engineered Portable Spa: Gold: Just Spas; Silver: Just Spas; Bronze: West Coast Spas Residential Pre-Engineered In‑Ground Spa: Gold: Just Spas; Silver: Just Spas; Bronze: Just Spas Concrete Spa: Gold: Commercial Aquatics Australia; Silver: Commercial Aquatics Australia; Bronze: Imperial Pools Innovative Pool and/or Spa: Gold: Imperial Pools; Silver: Quality Dolphin Pools; Bronze: Boardwalk Pools Water Feature: Gold: Reflections Pool & Spa Care; Silver: Commercial Aquatics Australia; Bronze: Quality Dolphin Pools Pool Shop of the Year: Gold: Pool & Spa Mart Canning Bridge; Silver: PK Pool & Spa Care; Bronze: Poolside Mandurah Pool & Spa Service Business of the Year: Commercial Aquatics Australia Spa Retailer of the Year: Just Spas Pool & Spa Service Technician of the Year: Terry Sampson – Safe2swim Retail Salesperson of the Year: Richard Lovett – Rockingham Pool & Spa Solutions Industry Trade Representative of the Year: Alistair Ross from Pool Controls

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Rising Star Award: Paul Cutri – The Pool Shop Floreat June/July 2016 SPLASH! 51

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Take care with online reviews

A

n Australian solar energy supplier has recently got into trouble through its approach to online endorsements and client reviews.

In April, solar energy retailer True Value Solar Pty Ltd ceased offering its customers incentives for publishing positive online reviews, following an investigation by the Australian Competition and Consumer Commission (ACCC).

Between February 2015 and September 2015, True Value Solar implemented a program of offering its customers a free solar panel service valued at $199 for publishing a review on its online review platform.

However, the free solar panel service was only offered to customers who indicated they had a positive experience with True Value Solar, and were therefore likely to provide a positive review.

The offer of the incentive was not disclosed in the review.

“Businesses that offer incentives for unbalanced positive reviews risk misleading consumers and breaching the Australian Consumer Law,” says ACCC deputy chair Dr Michael Schaper.

“Online reviews provide consumers with important information based on the experiences of others.

Consumers rightfully expect reviews to be genuine and

independent to help them make informed purchasing decisions,” he says.

Following contact by the ACCC, True Value Solar immediately discontinued its incentives program.

It also agreed that if it were to reintroduce a similar program in the future, incentives would be offered to all customers regardless of whether their review was a positive or a negative one, and the offering of the incentive would be prominently disclosed to readers of the review.

The ACCC investigated this matter after a consumer raised concerns about a significant increase in the number of positive reviews for True Value Solar on its product review page.

In 2011, the ACCC took action against removalist business Citymove for misleading online reviews.

Citymove admitted to having made representations on its website that purported to be testimonials by genuine consumers when they were not. Citymove paid a $6600 infringement notice.

In 2013, the ACCC released best practice guidance about managing online reviews, which states that businesses should only offer incentives in exchange for reviews if: • the incentive is offered equally to consumers likely to be complimentary or critical, and positive and negative reviews are treated the same • the reviewer is expressly told that the incentive is available whether the review is positive or negative • the incentive is prominently disclosed to users who rely on affected reviews.

The ACCC has published guidelines for business relating to review platforms, and some of that is summarised here, focussing mainly on incentivised reviews and the ACCC Guidance for reviewed businesses.

The full document is available on the ACCC website, which can be accessed via a QuickLink at splashmagazine.com.au.

Guiding principles

Principle 1: Be transparent about commercial relationships.

Commercial relationships between review platforms, reviewed businesses and/or reviewers may lead to an unfair competitive advantage between competing reviewed businesses. It is recommended that industry players be open and transparent

Reviews may mislead consumers where they are presented as impartial, but were in fact written by someone who has used the good or service but who writes an inflated review because they have been provided with a financial or non-financial benefit of some kind June/July 2016

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to consumers using review platforms about commercial relationships which impact on, or have the potential to impact on, consumer reviews.

Principle 2: Do not post or publish misleading reviews.

Reviews may mislead consumers where they are presented as impartial, but were in fact written by: • the reviewed business • a business competing with the reviewed business • a third party on behalf of one of the above (e.g. a marketing or public relations firm) • third persons paid to write a review when they have not used the product • someone who has used the good or service but who writes an inflated review because they have been provided with a financial or non-financial benefit of some kind.

Principle 3: The omission or editing of reviews may be misleading.

The overall impression created by a body of reviews on a review platform may be misleading if it does not reflect the opinions of the reviewers who have submitted the reviews. The selective removal or editing of reviews, particularly negative reviews, by review platforms for commercial or promotional reasons may be misleading.

What is a review platform?

BELOW: An example of an appropriate incentive offer BOTTOM: An example of an incentive offer which is not best practice

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Review platforms are sites, sections of sites or software tools (e.g. apps) which publish reviews about a range of goods, services or businesses and whose predominant audience are consumers seeking product or business information to inform a prospective purchase. Review platforms generally publish reviews on their own site. Sometimes review platforms are engaged to collect and publish reviews on another’s site.

Blogs or other sites which publish reviews as discussion threads or in another format are also used by consumers to inform purchasing decisions. The guiding principles apply equally in those circumstances.

Consumer review platforms collect reviews by “everyday” consumers rather than those with specialist knowledge. Expert review platforms collect reviews by experts or staff writers specifically instructed by the platform to provide the review.

“Consumer reviews” written by businesses or on behalf of businesses

The writing of reviews by a business about itself as though it were a consumer is misleading; as is writing negative reviews about a competitor when the author has not experienced the product or service.

Engaging an individual, a search engine optimisation firm or other public relations firm to deliver reviews by persons who are purporting to be, but who are not in fact, genuine consumers is misleading.

You should not write reviews when you have not experienced the good or service reviewed or reviews which do not reflect a genuinely held opinion. You should not solicit others to write reviews about your business or a competitor’s business if they have not experienced the good or service. The ACCC considers such conduct to be misleading.

You should not encourage family and friends to write reviews about your business without disclosing their personal connection with your business in that review.

Incentives

Some businesses offer incentives to customers to encourage them to write consumer reviews about that business on review platforms.

Incentives should only be offered in exchange for reviews of your business (its products or services) if: • incentives are offered equally to consumers likely to be complimentary and consumers likely to be critical, and positive and negative reviews are treated the same • the reviewer is expressly told that the incentive is available whether the review is positive or negative • the incentive is prominently disclosed to users who rely on affected reviews.

If you are offering incentives for reviews of your business’ goods or services on a particular review platform, it is recommended that you notify the review platform of this, including details of your offer, so that the appropriate disclosure can be made by the platform.

Fake negative reviews about your business

Negative consumer reviews posted on a review platform which do not reflect a reviewer’s genuinely held opinion and are motivated by a personal dislike of a business or its staff can cause substantial harm.

Businesses affected by fake negative reviews have the right to complain to the platform which publishes the review and to relevant regulatory authorities.

The use of platforms as a forum for personal reprisals against staff or business owners is inappropriate.

Businesses affected by personal vendettas should notify the review platform immediately, identifying affected reviews, and providing reasons.

In extreme circumstances, businesses which are the victims of ongoing harassment or serious threats through fake negative reviews may also consider contacting the police. Affected businesses should also notify the review platform immediately, providing them with reasons and any evidence of relevant fake reviews.

Contact: The full document is available on the ACCC website, which can be accessed via a QuickLink at splashmagazine.com.au.

CONGRATULATIONS TO THE WINNERS OF THE

SPASA SA AWARDS OF EXCELLENCE 2016 A showcase of extraordinary designs by South Australia’s leading pool and spa builders and in appreciation of outstanding talent in the retail and supplier/manufacture sectors of the industry, the SPASA SA Awards of Excellence is presented by the state’s peak industry body, the Swimming Pool & Spa Association of South Australia.

SPASA SA thanks everyone involved for helping to make this year’s celebration such an outstanding success.

JOIN THE INDUSTRY LEADERS Becoming a SPASA SA member allows you to be counted amongst the best in the pool and spa industry in South Australia.

AS A SPASA SA MEMBER, YOU CAN TAKE ADVANTAGE OF: • • • • •

A TRUSTED BRAND Consumers look for the SPASA SA logo PROMOTIONAL EVENTS Annual Swimming Pool & Spa Show and Awards of Excellence NETWORKING General meetings and social events EDUCATION & TRAINING Industry specific training and regular educational updates UP-TO-DATE INFORMATION From within the industry and associated sectors

For more information, phone 08 8364 4211 or visit spasasa.com.au

OUR PROUD SPONSORS

S O U T H AU S T R A L I A S W I M M I N G P O O L & S PA A S S O C I AT I O N

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Residential Fibreglass Pool - $40,000 $60,000, Riverscape Landscaping & Pools

SPASA South Australia’s Awards of Excellence 2016 SPASA SA has announced the winners of their 2016 Awards of Excellence. Gold winners will be going into the national SPASA Australia Awards, to be presented at SPLASH! on the Gold Coast on August 18.

The SA winners and runners up are listed below.

1

2

3

4

1. Pool of the Year

by Urban Oasis 2. Spa of the Year by Australian Outdoor Living 3. Residential Fibreglass Pool - Up to $40,000, Rainwise 4. Sustainable Project of the Year, Heliocol 5. Pool & Spa Service Technician of the Year, Ben Reynolds of The Pool & Spa Shop 56 SPLASH!

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Water Feature, Urban Oasis

Pool of the Year: Gold: Urban Oasis; Silver: Elite Pools; Bronze: Riverscape Landscaping & Pools Retailer of the Year: Gold: Five Star Spas; Silver: The Pool & Spa Shop, Edwardstown; Bronze: The Pool & Spa Shop, Lonsdale Spa of the Year: Gold: Australian Outdoor Living; Silver: Urban Oasis; Bronze: Spa-Mart Supplier of the Year: Gold: Astral Pool; Silver: BioLab; Bronze: Heliocol Product of the Year: BioLab Education & Training Excellence Award: Gold: BioLab; Silver: Astral Pool Sustainable Project of the Year: Heliocol Sustainable Product of the Year: Astral Pool Residential Concrete Pools - Up to $50,000: Gold: Daydream Pools; Silver: Freedom Pools & Spas Residential Concrete Pools $50,000 to $100,000: Gold: Elite Pools; Silver: Daydream Pools; Bronze: Urban Oasis

Residential Concrete Pools Over $100,000: Gold: Urban Oasis; Silver: Mermaid Pools; Bronze: Elite Pools Residential Fibreglass Pool Up to $40,000: Gold: Rainwise; Silver: Rainwise; Bronze: Freedom Pools & Spas Residential Fibreglass Pool $40,000 - $60,000 Gold: Riverscape Landscaping & Pools; Silver: Rainwise; Bronze: Rainwise

Residential Courtyard/Plunge Pool: Gold: Daydream Pools Lap Pool: Gold: Elite Pools; Silver: Mermaid Pools; Bronze: Daydream Pools Renovation - Residential Up to $25,000: Gold: Adelaide Classic Pools; Silver: Daydream Pools Renovation - Residential Over $25,000: Gold: Daydream Pools; Silver: Adelaide Classic Pools; Bronze: Adelaide Classic Pools

Residential Pool & Spa Combination: Gold: Urban Oasis; Silver: Daydream Pools; Bronze: Urban Oasis

Renovation - Commercial: Gold: South Pacific Pools

Residential Pre-Engineered Vinyl Lined Pool: Gold: Classic Pools & Spas; Silver: Classic Pools & Spas; Bronze: Classic Pools & Spas

Residential Pre-Engineered Portable Spa: Gold: Australian Outdoor Living; Silver: Spa-Mart; Bronze: Five Star Spas

Residential Enclosed/Indoor Pool: Gold: Urban Oasis; Silver: Daydream Pools; Bronze: Urban Oasis

Residential In-Ground Spa: Gold: Urban Oasis

Display Pool/Centre: Gold: Urban Oasis; Silver: Daydream Pools; Bronze: Urban Oasis

Pool Landscape Design of the Year: Gold: Urban Oasis

Innovative Pool and/or Spa: Gold: Urban Oasis; Silver: Daydream Pools; Bronze: Freedom Pools Water Feature: Gold: Urban Oasis; Silver: Mermaid Pools

5 Pool Store of the Year: Gold: The Pool & Spa Shop, Edwardstown; Silver: The Pool & Spa Shop, Lonsdale Spa Retailer of the Year Gold: Five Star Spas; Silver: The Pool & Spa Shop, Edwardstown; Bronze: The Pool & Spa Shop, Lonsdale Pool & Spa Service Technician of the Year: Gold: Ben Reynolds, The Pool & Spa Shop; Silver: Mark Nicholas, Australian Outdoor Living; Retail Salesperson of the Year Gold: Ross Starkey, Rainwise; Silver: Michael Langley, The Pool & Spa Shop Rising Star Award: Gold: Josephine Goonan, Urban Oasis; Silver: Anna Ferrari, Australian Outdoor Living June/July 2016 SPLASH! 57

17-18 August 2016 Gold Coast Convention and Exhibition Centre, Australia Since 1998 SPLASH! has become the must attend event for manufacturers, retailers, pool builders, contractors, architects, landscapers, engineers and service technicians to stay ahead of market directions as the wet industry continues to expand and take on new dimensions and international trends. Australasia’s foremost pool & spa trade show provides the opportunity to showcase your company, launch new products, network, build existing relationships, meet the press and build brand awareness while meeting the key decision makers in the wet industry.

NEW VENUE

VISITORS FREE TO ATTEND

FIRST TIME INTERNATIONAL SWIM DISABILITY CONFERENCE Welcome Reception Wednesday 17 August 2016 Poolrite is proud to be the official sponsor of the 2016 SPLASH! Welcome Reception. The reception will be open to all participants at the show including visitors, speakers, exhibitors and training delegates, offering everyone the opportunity to meet and connect at the largest Australian gathering of the swimming pool and spa industry professionals.

FREE FOR ALL TO ATTEND

Booked your accommodation yet?

Gold Coast Convention & Exhibition Centre is centrally located and there are plenty of hotel and apartment options nearby, with easy access to the tram lines. We have secure great rates at a number of properties.

Rooms are filling fast so book now. Check out www.splashexpo.com.au/accommodation/ for all the details.

Platinum Sponsor

Gold Sponsors

New Venue - more space, easier access SPLASH! has secured more than 5,000 square metres of exhibition space across the ground floor, large spacious foyers showcasing 180 degree views of the Broadbeach skyline, over 1,400 undercover car parks – the Gold Coast Convention and Exhibition Centre provides the flexibility to stage SPLASH! under the one roof.

5 DAYS OF EDUCATION

Key facts

More than 2000 visitors had the chance to see 105 exhibitors and attend educational sessions in 2014. SPLASH! Pool & Spa Trade Show is the largest trade event for the industry in Australasia. All states of Australia were represented and visitors also attended from China, England, Hong Kong, India, Indonesia, Italy, New Zealand, Philippines, Singapore, Spain, Thailand, UAE and USA.

“SPLASH! provides one of those rare opportunities to showcase the innovation, technology and dedication of the eclectic talents of the aquatics industry. The organisers of SPLASH! are to be greatly commended and encouraged to grow this fabulous and relevant event” – Les Mole, Vici

EDUCATION SESSIONS

GOLF DAY

NETWORKING DRINKS SPLASH! Andrew Simons Memorial Golf Day

GOLF

DAY

Friday 19th August 2016 Back by popular demand, The Andrew Simons Memorial golf day will be based on a 4 man ambrose with a twist. Lo-Chlor Chemicals will be co-ordinating the day which will not only include the ambrose event but a unique sudden death playoff format.

This revolutionary system revolves around a super six draw which occurs at the end of the days play where six holes are chosen at random from the eighteen played. The eight teams with the best scores then playoff over two holes creating a unique professional tournament atmosphere where finalists of the day will play in front of a gallery made up of the days former combatants.

Prizes for the ambrose event will be presented after lunch at the course “The Glades” and the winner of the shootout will win 2 x airfares and accommodation to Las Vegas, Nevada USA for 4 nights where you can attend the International Pool I Spa I Patio Expo 2017. $150 inc GST for a single player $550 inc GST for a team of four

REGISTER NOW

1300 789 845 or www.splashexpo.com.au Silver Sponsors

Welcome Reception Sponsor

Media Partner

Golf Sponsor

Education Program NSPF COURSES MONDAY 15 – TUESDAY 16 AUGUST 2016 9:00am – 5:00pm Monday & Tuesday

NSPF CPO Course Shane Ince and Mike Geddes, NSPF This hands-on training program will teach you how to operate and maintain an aquatic facility. This program can be used as a pathway to obtaining either the Certificate III or IV in Swimming Pool and Spa Service qualifications. Completing this program will give you the ability to use the Recognition of Prior Learning (RPL) route to becoming qualified. Additionally, successful completion of this program will qualify you for the NSPF Certified Pool/Spa Operator Certification for commercial pool operators. The blended program covers topics such as disinfection, filters, filtration, recreational water illnesses, water balance, pool and spa water problems, and more.

The world is on the cusp of an energy revolution and our industry needs proactive leadership to better adopt and develop more energy efficient swimming pools. Listen to Tom discuss the current energy consumptions of a swimming pool and how we can take simple leaps forward to reducing energy footprints. $30 +GST if booked by 22/07/2016, $45 +GST after

12:15pm – 1:00pm SAFER Swimming In and Around Home Pools Siria Thomas, Aussie Aquatics This presentation will cover the latest relevant stats, whilst focusing on how the SAFER Swimming ‘layers of protection’ message can be applied to the home. To make it even more relevant Siria will hone in on the vital role they can play; eg, what with the fence/gate/Resus signs etc. $30 +GST if booked by 22/07/2016, $45 +GST after

$450 +GST (including certificates)

MONDAY 15, TUESDAY 16 - WEDNESDAY 17 AUGUST 2016 9:00am – 5:00pm Monday & Tuesday 9:00am – 1:00pm Wednesday

NSPF Instructor Course Alex Antoniou, Fontaine Piper and Silvia Uribe, NSPF The NSPF® Instructor Course provides professional, consistent, comprehensive, and standardized methodologies to present all seven of NSPF’s courses, including the Certified Pool/ Spa Operator® (CPO®) and the Certified Pool/Spa Inspector™ (CPI™) certification trainings. Topics Covered - Structuring and conducting NSPF courses; Teaching and communication methods; Use of teaching aids and equipment; Lesson planning and teaching units; Administrative policies and procedures; Graded practical teaching exercises. For more details visit www.splashexpo.com.au $895 +GST (including all materials and insurance)

WEDNESDAY 17 AUGUST 2016 9:15am – 10:00am

Basic Water Chemistry – Learn how to convert your knowledge into a trusted sale John Charles, National Key Account Manager, Focus Products Water chemistry knowledge is a vital tool in the professional retail industry. Whilst it is highly beneficial to be armed with key technical information, the skill of communicating your knowledge to the consumer is often overlooked. In this session we will cover basic water chemistry and equally as important, how to convert your knowledge into a trusted sale with key conversation and questioning techniques.

30 +GST if booked by 22/07/2016, $45 +GST after

10:15am – 11:00am Hotel/Waterpark: Floating Your Hotel with A Waterpark!

Gary Pogharian, Maintenance Director, Yas Waterworld $30 +GST if booked by 22/07/2016, $45 +GST after 11:15am – 12:00pm Energy, Swimming Pools & the Future Tom Boadle, General Manager, Sunbather Pool Heating

1:15pm – 2:00pm The use of reinforced concrete in swimming pool construction Cal Stanley, Director, Neptune Pools Cal will present a comprehensive session covering: Brief history of concrete and it’s early use in swimming pools; first use of steel reinforcement in concrete; properties of concrete and reinforcing steel; understanding what your engineer prescribes for your pools; putting the concrete and steel together in a pool; pneumatically applied concrete; curing concrete and pipes embedded in concrete. $30 +GST if booked by 22/07/2016, $45 +GST after

2:15pm – 3:00pm Growing your Business: Signing on New Customers and Keeping Them Alex Antoniou, Chief Marketing and Information Officer, NSPF The saying is that it is harder to find new customers than it is to keep existing customers. In either case, keeping customers is what is important. An effective communication plan is what is needed. Have you considered your business’s marketing plan?

Do you have an effective client relationship plan in place? What is your brand promise and do you keep it? These are all important questions that must be answered if you want your business to grow. The answers can all be spelled out in your marketing plan. This session will cover marketing ideas, such as the use of websites and social media to help achieve successful marketing campaigns. Being able to measure your ROI on your marketing campaigns will guide you moving forward with your plans. Once you have convinced customers to buy from you, your next step is to make sure your customers are treated appropriately so that you can instill customer loyalty. Selling more to an existing and happy customer may be the easiest sale you have. $30 +GST if booked by 22/07/2016, $45 +GST after

3:15pm – 4:00pm Live by Price… Die by Price - Making it work Profitably Anthony Davis, MD, Brightwater Business Why is it that the Seller usually has a greater problem with price than the Purchaser? If profit is the key to sustainability in business, and price affects profit, it is essential for businesses to sell the value they bring to the transaction and therefore profit for sustainability. Price is what they pay, Value is what they get!

At this presentation you will: • Determine what business you are REALLY in and then identify the REAL benefits of your products to

REGISTER NOW – 1300 789 845 OR www.splashexpo.com.au your customers; • Learn why the Quality, Service, Price proposition is so important to your business; • Develop a process to build a sustainable business that is based on quality, relationships and accurate costings!

In this session, you will discover changes you can apply to build a sustainable business that stands apart from your competitors! $30 +GST if booked by 22/07/2016, $45 +GST after 4:15pm – 5:00pm Understanding the Water Treatment Needs of Swim Schools Ross Gage, CEO, Aussie Aquatics Looking at getting more involved with swim schools – either in (retro)fit outs and/or ongoing maintenance? This session would highlight the differences with swim school water treatment; eg warmer water, high bather loads, younger users, different Health Department requirements etc. $30+GST if booked by 22/07/2016, $45+GST after

SPASA AUSTRALIA WORKSHOPS For more information visit www.splashexpo.com.au 9:00am – 5:00pm Pool Equipment Maintenance and Barriers Paul Jacobson, Business Development Manager, BioLab Set the industry standard for maintenance of Circulation and filtration, dosing and cleaning systems, know how to assess risk and what to know about pool safety barriers.

Workshop provides a certificate of attendance that goes toward RPL for the following qualifications. (Should the attendee choose to progress down this path) Suitable for all industry members, employers setting a standard for employees, technicians, builders providing recommendations.

Certificate III qualifications included in this workshop • CPPSPS3004A - Routinely Maintain Swimming Pools and Spa Water Circulation & Filtration Systems • CPPSPS3003A - Routinely Maintain Swimming Pools & Spas • CPPSPS3005A - Routinely Maintain Swimming Pools and Spa Dosing Systems • CPPSPS3006A - Routinely Maintain Swimming Pools and Spa Cleaning & Vacuuming Systems $150 +GST if booked by 22/07/2016, $195 +GST after 1:00pm – 5:00pm Resolving Business Disputes and Risk Management Mick Naidofski, trainer - TAFE, Master Builders Association (MBA) and the Swimming Pool and Spa Association of NSW & ACT (SPASA) A must for all builders, renovators and installers. Dispute prevention, management and prosper through resolution. Project management without the fuss. Gain a quality edge over your competitor.

Workshop provides a certificate of attendance that goes toward RPL for the following qualifications. (Should the attendee choose to progress down this path) • CPCCBC4024A - Resolve Business Disputes • BSBPMG404A - Apply Quality Management Techniques • BSBPMG415A - Apply Project Risk-Management Techniques $85 +GST if booked by 22/07/2016, $100 +GST after

THURSDAY 18 AUGUST 9:15am – 10:00am Global demand for Energy Efficient Pool Products Carlos Del Amo, VP Global Marketing, Pentair Water Quality Systems $30 +GST if booked by 22/07/2016, $45 +GST after 10:15am – 11:00am Turning the tide when it comes to water disinfection Elena Gosse, CEO, Australian Innovative Systems (AIS) The world’s fixed supply of water means it is vital that we conserve it wherever possible and ensure it remains clean and healthy in the face of rapid growth and urbanisation. The demand for our cities’ leisure and recreational facilities is increasing.

Municipal pools and lagoons, aquatic centres, water theme parks and water features in the built environment are sanctuaries for our densely populated urban communities. Water sanitation is critical. How should we be managing public health and safety when it comes to water disinfection in our aquatic facilities? What role will innovation play in determining our future? How can we stop the endless cycle of transporting, storing and handling large quantities of dangerous chemicals and exposing our communities to health and safety risks? Should government and industry play a role with community education campaigns regarding water hygiene? It is time to turn the tide on archaic methods of water disinfection and embrace innovative technology and education to become world leaders in the field. $30 +GST if booked by 22/07/2016, $45 +GST after 11:15am – 12:00pm Evolution of the Australian Pool Industry Peter Wallace, Managing Director, AstralPool Australia Learn how 25 years of manufacturing in Australia has led to innovative ways to make owning a pool easier. From saving energy, monitoring and saving chemicals through to automation of your swimming pool from anywhere in the world with your smart device. Find out new ways to delight your clients and make more money. Come and be inspired by one of the icon’s of the Australian pool industry, Peter Wallace the Managing Director of AstralPool Australia. $30 +GST if booked by 22/07/2016, $45 +GST after

12:15pm – 1:00pm Drowning Detection Technologies for Public Swimming Pools Dan Kwaczynski, Owner & Managing Director, Maytronics Drowning risk remains the no 1 safety concern for public pools, this is the case despite significant efforts by many parties to put in place risk reduction measures, whether that be education, supervision, signage, barriers, lifeguards or a combination of the above.

Proven technology can now been used, in conjunction with existing measures to significantly improve the chance of rescuing distressed swimmers before it is too late.

The presentation covers: 1) Performance aspects – what criteria of performance are necessary to provide improvement 2) Technical aspects of these systems, how to choose a suitable system and what engineering and architectural design guidelines should be followed for optimum performance $30 +GST if booked by 22/07/2016, $45 +GST after

Education Program SPASA AUSTRALIA DIPLOMA OF MANAGEMENT SHORT COURSES 10:15am – 11:00am Effective Leadership Lindsay McGrath, Executive Director, SPASA Learn how to lead a high performing team that shares your business standards and values. Workshop provides a certificate of attendance that goes toward RPL for the following qualifications. BSBMGT401 Show leadership in the workplace. $30 +GST if booked by 22/07/2016, $45 +GST after 11:15am – 12:00pm Selling Solutions Julian Quinn, National Sales Manager, BioLab Australia Learn how to use effective selling techniques and persuasive communication skills to unearth the specific needs of your customers, identify value adding solutions and secure the sale. Workshop provides a certificate of attendance that goes toward RPL for the following qualifications. BSBSLS408 Present, secure and support. $30 +GST if booked by 22/07/2016, $45 +GST after 12:15pm – 1:00pm How to attract the right staff Lindsay McGrath, Executive Director, SPASA Learn how to engage the right candidates and avoid the common mistakes in the recruitment and selection process.

Workshop provides a certificate of attendance that goes toward RPL for the following qualifications. BSBHRM402 Recruit, select and induct staff. $30 +GST if booked by 22/07/2016, $45 +GST after 1:15pm – 2:00pm Develop Effective Teams Brendan Butler, Chief Manufacturing Executive, AstralPool Australia Learn the skills and techniques to improve team performance and create a highly motivated team. Workshop provides a certificate of attendance that goes toward RPL for the following qualifications.

BSBLED401 Develop teams and individuals.

greater satisfaction for their clients, for their team, and for their business. Photos of totally completed projects including outdoor living areas, furniture, landscaping, fencing etc, make a bigger statement for your business, however they don’t need to be create a greater workload if you don’t want them too.

A relationship with a landscape company is not new for many pool builders, however creating a synergistic relationship where work flows in both directions is both good for the consumer, good for the businesses involved and good for the overall scope of works you can complete for each customer. However it’s not without it’s pitfalls and there are some things you will need to do to make this relationship work. Chris will expand on how you can create this relationship and what to look for if you choose to do this. $30 +GST if booked by 22/07/2016, $45 +GST after

1:15pm – 2:00pm Running a cost effective and integrated local marketing campaign for your retail and/or service business John O’Brien, CEO, PoolWerx As business owners we know that local area marketing can be the biggest driver of new business, but it requires a lot more effort than just placing ads in your local paper or discounting at every turn. Learn how to: • unlock the hidden value of your email list • go beyond digital engagement and back to personal contact • tie all your activity together with an online presence • measure and monitor your success $30 +GST if booked by 22/07/2016, $45 +GST after

2:15pm – 3:00pm Tapping into the Subscription Economy Ray Smith, Manager, AquaZone The use of subscriptions in businesses has exploded over recent years. Beginning in service based companies; the practice of subscriptions has now expanded into the provision of goods, including the retail sector. More than creating a recurring income stream, subscriptions are transforming how we engage with and change the purchasing behaviours of our customers. Improved client retention, customer loyalty and increased recurrent sales are key outcomes of subscription business models. The session will explore how subscription services have been successfully adopted in a range of industries and from these learnings, develop a strategy to implement a subscription model that is scaled into your business needs. $30 +GST if booked by 22/07/2016, $45 +GST after

$30 +GST if booked by 22/07/2016, $45 +GST after 2:15pm – 4:15pm Waterpark Maintenance: Maintaining Your Waterpark Without Breaking Your Budget Gary Pogharian, Maintenance Director, Yas Waterworld $60 +GST if booked by 22/07/2016, $90 +GST after 1:15pm – 2:00pm Synergies in our industry - How you can increase sales whilst not increasing workload Chris Gill, CEO Director, Lifestyle Landscape Design & Construction For many pool builders the process of and quantity of pools they install leaves no time for additional considerations such as how the area around the pool will be finished, what works will need to be completed to complete the project and how they can increase their profit margins whilst not increasing their workload. In Chris’ experience working around the pool industry many pool builders have one focus-building pools. However those that have created additional focuses and synergised with other industries have found that the end product they produce creates

4:15pm – 5:00pm Digital Marketing & Social Media Checklist Simon Hall, Owner, Fitness Business Events An overview of what you need in your Digital Marketing and Social Media footprint to be seen, to be engaging and to be clickable. A takeaway checklist of things you can do to monitor your digital exposure and also plan your digital and social strategy. Covers - Google Knowledge Graph, SEO, SEM, Facebook, Instagram and lots more. $30 +GST if booked by 22/07/2016, $45 +GST after

REGISTER NOW – 1300 789 845 OR www.splashexpo.com.au

SPASA AUSTRALIA WORKSHOPS For more information visit www.splashexpo.com.au 9:00am – 5:00pm Water Quality Workshop Bill Mansfield, Training Facilitator, BioLab Set Industry standard in maintaining and monitoring water quality, know what is expected from Australian standard to industry best practice.

Suitable for all industry members, employers setting a standard for employees, technicians, builders providing recommendations.

Certificate III qualifications included in this workshop Workshop provides a certificate of attendance that goes toward RPL for the following qualifications. (Should the attendee choose to progress down this path) • SISCAQU201A - Monitor Pool Water Quality • SISCAQU304A - Maintain Pool Water Quality $150 +GST if booked by 22/07/2016, $195 +GST after

SPASA Australia 2016 National Awards of Excellence Thursday 18th August, Jupiter’s Casino

Are you ready for the Swim School EVENT of the Year?

Hosted by Aussie Aquatics & SPLASH! 15-19 August 15-17 August - The ‘Business’ of Swim Schools Conference • Frank Sahlein – 3rd Level Consulting, USA • Erin Seal-Grande – Seal Swim School, USA • Sharron Crowley – Smart Moves Swim, Canada • Laura Daquino – Business News Australia • And many more 18 August - International Swim Disability Conference • Erin Seal-Grande – Seal Swim School, USA • Swim School, Physiotherapy and Occupational Therapy experts 19 August - Third National SwimTOTS Fest • Erin Seal-Grande – Seal Swim School, USA • Sharron Crowley – Smart Moves Swim, Canada • And other industry and educational experts

For more information visit www.swimschoolsaust.com.au

Are you up to the challenge?

The team to build a water filter the fastest will win $1000 cash - while helping in a small way to tackle the single biggest problem in the world today – access to clean drinking water.

Join SPLASH! and Water Works Program to help those less fortunate – free to register - competition to be run on the show floor on Thursday from 2pm.

Must register online or call Melanie 02 8586 6115.

SPASA Australia is hosting the 2016 SPASA Australia National Awards of Excellence as part of the 2016 SPLASH! Pool and Spa Trade Show.

The SPASA Australian Awards promote achievement in design, construction and innovation across the industry, and give recognition to SPASA members who have demonstrated a high degree of competency and professionalism.

SPASA Australia President Lynley Papineau said “SPASA Australia have gone through a rigorous process to review the award categories to have these harmonized across Australia to ensure the best opportunity is given to those gold award winners from the respective state awards programs. We have also looked at how each sector is represented within the award categories. We are delighted that we can again be part of SPLASH! and will be working together to ensure the success of not only the National Awards of Excellence but also the very important training and education program that will be on offer throughout the course of the two day trade show.

SOLD OUT - LARGEST SPLASH! SHOW EVER • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •

AAT Acrylic Windows AB Phillips Abgal Achlor Donge Ltd AIS Albatross Pools Aqua Action Aquaneo & Industrial Test Systems Aquarius Technologies Associated Controls Pool Products Astralpool Australia PTY Ltd Australian Energy System Australian Leak Detection Australian Spa Parts Automatic Pool Cleaners Autopool BioLab Aust & NZ Bioniser Blueglass Pebble Company Boss Polymer Cixi Handsome Classic Pools Commercial Aquatics Australia Continental Water Cooke Industries CPA Pool Products Inc. CSN Global D4 Data Pty Ltd Daisy Pool Covers Davey Designerite P/L Driclad Pool Technology Dry Togs-The Swimsuit Dryer co Easycare Products Elite Pool Covers Emaux Enviroswim Evo Industries Evolution Fairland Electric (China) Limited Focus Foshan Tileeasy Building Material Co. Green Element Technology Co., Ltd Guangdong Phnix Eco Energy Solution Guangdong Wotech Renewable Energy & Technology Co., Ltd Guangzhou Benzoom Trading Co. Ltd Guangzhou SunRans Sanitary Ware Co. Hayward Pool Products Australia Hejian Huaying Industry Co. Ltd Heliocol Hi Tech Pacific Hydrocare ICH Roboter Australia International Quadratics Isaac Tech Jewels 4 Pools Juancheng Elite Industry and Trade Co. Just Spas Landy (GuangZhou) Plastic Products Lincoln Lo-Chlor Longtime International Luxapool Pool Paints - Colormaker Magnum Filters Maytronics

• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •

National Swimming Pool Foundation Neptune Benson Newline Pool Products Nymet Australia Off Rocks Swimming Pools & Spa Equipment Ozone 1 Pal Lighting Palintest Paramobility Pentair Polymaster Pool + Outdoor Design Pool Controls Pool Pro Pool Ranger Pool Systems Pool Water Products PoolLock PooolTrackr Prominent Fluid Controls Puyang Cleanway Chemicals Ltd Qingdao Develop Chemistry QIS - Solarwise Remco Rheem Shangai Henglijie Bio Tech Co. Ltd. Shangai Openchem Co. Ltd SIKA Dr. Siebert & Kuhn GmbH & Co. KG. SILVER SPONSOR kreepy krauly Skimmer Lids Pty Ltd Skypebble Solartech Solartherm International Pty Ltd Spa Electrics Spa Industries Spa-Craft SR Smith Sterns Playland Sunbather Sunlover Supreme Heating Swan Analytical Australia TBWS Aquatic/PULSAR The Endless Group The Pool Enclosure Company The Pool Tile Company Traxion Training Universal Magazines Vendart Vortex Aquatics, a Division of the PlayRope Group Waterblade Waterco Waterlily-Lovibond Watertec Engineering Wonder Light Industry Machinery Electronic Products Co. Zelbrite Filter Media Zhoushan Walter Swimming Pool Equipment Co. Zodiac

Correct at time of printing visit www.splashexpo.com.au for updates.

Thank you to our sponsors Platinum Sponsor

Gold Sponsors

Silver Sponsors

Welcome Reception Sponsor

Media Partner

Golf Sponsor

International Swim Disability Conference Thursday 18 August 2016, 9:00am – 5:00pm Gold Coast Convention and Exhibition Centre, Australia

Erin Seale-Grande – Seal Swim School

‘Aussie Aquatics recognises the great potential for people with disability to participate in all aspects of sport and is committed to making inclusion simply part of what they do. Aussie Aquatics believes in taking a social approach to disability inclusion by putting the swimmer first, adapting to individual need and addressing both physical and attitudinal barriers to participation. With the help of other partner organisations, Aussie Aquatics deliver programs and resources to support and develop Swim Schools, teachers and anyone that has an interest in the Swim Disability area, to understand the needs of people with disability and how they can create a positive and welcoming environment. People with disability should have the same opportunities to swim as everyone and SPLASH! 2016 will have a special focus via an International Swim Disability Conference for swim schools and teachers and a display of swim disability equipment, to support swimmers to learn and improve.’

Speakers include: • Erin Seale-Grande – Seal Swim School USA • Michael Warburton – Gateway Therapies • Julia Ham – Hampton Swim School • Nicole Grant – Gateway Therapies • Tracey Ayton – Little Heroes Swim Academy • Toni Fuller – Aqua Moves Physiotherapy • Lisa Gilkes – Aqua Moves Physiotherapy • Renee de Silva – Arthritis and Osteoporosis Victoria

REGISTER NOW

1300 789 845 or www.splashexpo.com.au

AIS is proud to be the official sponsor of Aussie Aquatics Swim Disability Program.

commercial news

Expos

Commercial

news Global news . . . . . . . . . 68 Urbnsurf Sydney water park . . . . . . . . . . 68 Tenders. . . . . . . . . . . . . 69 Yarra River pool concept floated again. . . . . . . . . 69 Splash pads adding the wow factor . . . . . . . . . . 70 Forbes hosts country poolies. . . . . . . 76 Clean drinking water for African villages. . . . . . . 79

Future considerations for aquatic, recreation and sports facilities The National Sports Convention held at Rosehill Racecourse in Sydney on June 23 and 24 explores all the hard questions around the future of aquatic, recreation and sports facilities and provides global and Australian examples of best practice. The aquatic centre stream looks at future design requirements to engage the broadest sectors of the community for the next generation of users.

These include: • The Future of Community Aquatic, Sport and Leisure Centres – Andrew Burges, Principal, Andrew Burges Architects, who is working with the City of Sydney on the new $90m Green Square Aquatic and Leisure Centre, integrating it into the local community.

• How Should Facilities be Designed from an Operators Viewpoint? Damian Gorman, General Manager of Belgravia Leisure explores the

balance between art, science, development and management.

• Aquatic Centre Facility Mix – Ross Coggan, Executive Manager, Sydney Olympic Park Authority explains how to obtain the right mix of facilities to balance traditional sport, with family fun, the aquatic experience and balancing budgets.

• Developing the Most Successful Swim School in a Local Government Aquatic Centre – Gary Barclay, Chief Executive Officer, Nunawading Swimming Club talks about how the club has outgrown its aquatic centre and now has satellite centres to continue to manage demand from swim education up to Rio Olympic swimmers.

As the ARI Conference is on Monday and Tuesday of the same week, individuals who are attending both conferences will receive a discount of $100 off the National Sports Convention entry price.

Contact: melanie@intermedia.com.au

Correction

Clarification regarding Australian Swim Schools Association There is the need to correct some information in the SPLASH! Pool & Spa Trade Show insert in this issue of the magazine.

Please note that: 1. Aussie Aquatics has transferred convening of “The Business of Swim Schools Conference” and “Teaching Tots to Swim Conference” to the Australian Swim

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Schools Association.

2. Aussie Aquatics and the Australian Swim Schools Association have keenly supported SPLASH! in convening the International Swim Disability Conference.

3. Australian Innovative Systems in now the official sponsor of the Australian Swim Schools Association’s Inclusion Program.

Unfortunately, the inserts were correct at the time of printing but circumstances have since changed, and SPLASH! was unable to correct the inserts before publication.

The next edition of SPLASH! will feature an article on the changes in the swim schools segment of the industry.

it’s about clarity..

WaveOz at Thermas de Laranjais in Olimpia, Brazil; a 760,000 litre, 647sqm installation Waterparks

WaveOz takes surfing to the air WaveOz (pronounced “huevos”) is the latest development from FlowRider. It combines the best sheet wave simulated surfing experiences integrated into an exhilarating ride.

Utilising their latest inflatable surface concept, surfers are literally riding on air, thanks to the technology FlowRider developed over the past two years.

The product is versatile so you can have expert riders shredding in one area while the

grommets practice on the sides. You can also take down all of the inflatable dividers and allow the experts to put on a show, like a wet skate park.

The 180 degree wave is 56 metres rail-torail, making the biggest sheet wave available. It can take up four riders simultaneously and can be installed in waterparks, municipalities, hotels and resorts as well as stand-alone venues.

Contact: www.flowboarders.com

Only Zelbrite® produces pool water of crystal clear clarity. Zelbrite® is suitable for use in all types of media filters and is endorsed by Australia’s leading filter manufacturers and swimming pool product suppliers.

Zelbrite® also saves over 50% water usage through fewer and faster backwash and rinse cycles. Australian water Quality Centre tests prove Zelbrite® outfilters sand with as little as 2 microns.

MANUFACTURED IN AUSTRALIA BY: ZEOLITE AUST PTY LTD

In Brief The Victorian Auditor-General’s Office has released its report on aquatic recreation centres, which is expected to have $933 million spent on it by Victorian LGAs over the next four years . The Local Government Service Delivery: Recreational Facilities audit focuses on Sport and Recreation Victoria (SRV) and six local councils—the City of Greater Bendigo, the City of Whittlesea, Glen Eira City Council, Mansfield Shire Council, Moreland City Council and South Gippsland Shire Council . A survey of Victoria’s 79 councils was also undertaken . The objective was to assess the effectiveness of local government service delivery of aquatic recreation centres . It assessed whether councils: effectively identify community needs for recreational facilities and services; aquatic recreation centres planning decisions are soundly based; and maximise value from their recreational facilities . Go to splashmagazine .com .au for a QuickLink to the report .

Aquatics and Recreation Victoria in conjunction with Deakin University’s School of Architecture and Built Environment, has released the results of their two year study into the energy usage and indoor environmental quality of Victorian aquatic and leisure facilities . A Guide for Benchmarking Energy and the Indoor Environmental Quality of Aquatic Centres in Victoria sets out to develop benchmarking guidelines for designing and operating aquatic centres in Victoria . For a copy of the report, email info@aquaticsandrecreation .org .au .

This unique filter media has received accreditation from Savewater W.A.Water Corp Waterwise & Smart Approved Water Mark

NO other filter media can make this claim.

June/July 2016

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commercial news

Global news Wibit Sports is taking on the reverse engineers of the Chinese industry by exhibiting at its second Asian show this year . The company says when they exhibited at the China Attractions Expo in March that saw two things: the huge potential for water sports products in Asia; and that it is better to be proactive when it comes to counterfeits, after seeing several companies at the expo who had copied their products and designs . They now want to ensure they have a presence in the Asian market and demonstrate that there is an original brand for high quality and safe water sports products called Wibit . They have also commenced legal action against the infringing and unsafe imitations, and are returning to China to exhibit at the Asian Attractions Expo in Shanghai in June .

In April, Water Safety USA was established by a consortium of national governmental and nongovernmental organisations concerned with water safety and drowning prevention . The founding members include the American Academy of Pediatrics, American Red Cross, Centers for Disease Control and Prevention, National Swimming Pool Foundation, Safe Kids Worldwide, US Consumer Product Safety Commission, United States Lifesaving Association, USA Swimming Foundation and YMCA of the USA, among others .

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Urbnsurf Sydney will be within 30 minutes travel time for more than two million Sydney residents Waterparks

Now Sydney is getting an Urbnsurf water park Hot on the heels of last edition’s announcement of an impending surf park for Melbourne, Perth-based Wave Park Group (WPG) announced it is in the spotlight to build Urbnsurf Sydney at Homebush.

WPG confirmed it has been nominated as the preferred proponent over a 3.2ha site located at Sydney Olympic Park. WPG says that surfing is expected to be confirmed as an Olympic medal sport for the 2020 Tokyo Games, making the location a perfect fit for the future of the sport.

The estimated $26.5 million development is to be located adjacent to the existing Monster BMX Track and Monster Mountain X developments, adding significantly to this exciting public action sports precinct.

The recently announced $1bn Parramatta Light Rail Project may have a station adjacent to the facility, which will mean Urbnsurf Sydney will be within 30 minutes travel time for more than two million Sydney residents.

The surfing lagoon will feature Wavegarden wave generating technology which will deliver authentic surfing waves, offering high quality surfing experiences for beginners through to experts.

“The beauty of the Wavegarden technology is that it can accommodate in separate zones the

needs of all surfers,” says Wave Park Group founder and executive chairman, Andrew Ross.

“That’s from the smallest groms and those starting out, through to the high performance training requirements of elite surfing athletes.

Waves will range from 1.9m high, 32-second long, pitching waves designed for the highest levels of performance surfing, down to 0.6m high, rolling white-water waves, which are ideal for beginner surfers,” he says.

As well as having amenities like a pro store and surf training academy, a licensed café and function centre, Urbnsurf Sydney will also be home to a climbing wall, parkour trail, skate course and other lifestyle sport opportunities.

The Subiaco Oval site in Perth is possibly being turned into a Wavegarden surf park, utilising the wave generating technology currently in use at Surf Snowdownia in Wales and being developed in another park in Austin Texas.

There are also plans underway for Urbnsurf Melbourne, including the $18.5 million, 30-year lease of a seven-hectare site on Airport Drive in the Melbourne airport suburb of Tullamarine, with plans to begin construction later in 2016 and to open by the end of 2017.

Urban plans

Yarra River pool concept floated again In 2010 SPLASH! brought news of a plan for a cantilevered pool over the Yarra River, situated near the Melbourne Aquarium.

Now, a new concept has been put forward for a floating pool in the Yarra, similar to floating pools proposed for New York and London, and already in place in Berlin, Paris and Zurich.

The concept comes from Melbourne non-profit, Yarra Swim Co, who teamed with UK architects Studio Octopi to visualise what it might look like to swim in the Yarra in the near future for The Pool, Australia’s Venice Biennale exhibition.

London’s concept is the Thames Baths which was launched in 2013 and has since gathered substantial international support, including a successful crowd-funding campaign raising more than £140,000. The practice is now working with commercial sponsors and partners to deliver the scheme in central London.

Studio Octopi produced the conceptual design for the Thames Baths and are making a name for themselves designing visionary renderings of urban lidos.

The Yarra Splash project could see Melburnians testing the concept as early as next summer

Their rendering for the Venice exhibition, in collaboration with Yarra Swim Co, includes a 25m lap pool and a smaller children’s play-pool within a planted, floating pontoon. Spectacular views of Melbourne’s CBD are realised from the water and surrounding decks, while changing facilities and a café support the proposal, serving to activate the river bank and provide a vibrant new public destination in Australia’s rapidly growing cultural capital.

Preliminary discussions have been held with a number of key stakeholders to explore potential sites and opportunities for delivery of the concept. A patent

is currently pending on a locally developed technological solution that may allow river water to supply the pool. The Melbourne inventors will be conducting further testing over winter.

Preliminary advice and support for the concept has been offered by global engineering and design firm Arup who are working on a variety of urban plunge projects around the world including New York’s +Pool. Cost estimates for the Yarra Pool’s construction are between $AU6 million and $AU8 million. A mix of sponsorship, grants and debt equity would likely to make up the total.

Crowdfunding could also be an

option in the early stages.

A key driver behind the proposal is an ambition to change people’s perception of the river and drive support for improving its quality.

Similar waterway pools exist in Copenhagen, where that city’s Harbour Baths have been a catalyst for drastically reducing pollution in the urban water systems.

A pop-up version is being developed, and it may be in conjunction with a project team from the Committee for Melbourne’s business and civic leadership program, Future Focus Group. The Yarra Splash project could see Melburnians testing the concept as early as next summer.

Tenders

Tenders, EOIs and Proposals Details These and other tenders are put online prior to the magazine publishing. Be sure to Like the SPLASH! Facebook page or follow SPLASH! on Twitter to keep alerted of new tenders, and for quick access to more information.

Renmark Paringa Council Recreation and Aquatic Centres Management Expression of Interest Tender Code: RPC039470 Expressions of interest are now being sought to manage one or both of Council’s recreation and aquatic centres located on the banks of the River Murray in South Australia’s Riverland The aim of the EOI is to test the external market with regards to future management options for one or both facilities

which will ultimately: 1. Meet and exceed the current expected service delivery levels and 2. Is the most cost effective and value for money management option based on the above.

Contact: Tim Vonderwall. Director, Corporate and Community Services Phone: (08) 8580 3000 Mobile: 0417 805 431 Email: dccs@renmarkparinga.sa.gov.au For further details and a copy of the EOI document, please visit: http://www.renmarkparinga.sa.gov.au Registrations close Friday 24 June 2016 5:00pm Adelaide time.

Submit your response in hardcopy at 61 Eighteenth Street, Renmark.

For further information please visit: http://www.tenders.sa.gov.au.

Exceed Early Education & Care Request for Tender: Lease of a Swimming Pool in Gregory Hills which has the facilities for Learn to Swim, Squads and Hydrotherapy.

The Swimming Centre is located at: 6777 Lasso Road, Gregory Hills 2557 The pool facility will be part of a 300-place care and education service which will cater for children aged between 6 weeks to 12 years.

The lease will commence from approximately November 2016 with a term of 10 years.

Closing: Thursday 30 June 2016.

Submit addressed to: Pool Tenders.

Exceed Early Education & Care PO Box 6408, Kincumber 2251 Technical enquiries to: Amanda Grassby, Operations Manager.

Email: a.grassby@exceedgroup.net.au

June/July 2016 SPLASH! 69

Splash pads adding the wow factor Well-designed splash pads can offer a variety of play experiences for a wide range of ages

T

he popularity of splash pads is really taking off.

In some cases they are replacing the old kiddie’s wading pools in aquatic centres, at other times they work alongside them. But it’s not just traditional spaces where you’ll find them – they are cropping up in all sorts of public spaces from riverside parks to shopping centres.

We asked a number of experts to offer some advice about the most popular trends in splash pads and zero depth play areas, and what makes them really work for their target markets, and also ask how to look after the water in these zones – which on the surface seem similar to other child-friendly spaces, but in practice have many different issues that need to be considered.

The growth in splash pads

It’s not just Australia and New Zealand that are experiencing this innovation. Murray Booth, project manager for Swimplex Aquatics, says splash pads with play structures are hot tickets globally.

“Overseas they are often used as the central focus of resorts and large hotels,” he says, adding that in some resorts they can be larger than 1000 square metres with more than 100 separate features.

“The trend is definitely in play structures rather than static water features,” he says. “Which are perceived to be a bit outdated these days.”

Part of the reason for this is that a well-designed splash pad can offer a wide variety of play experiences 70

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for a wide range of ages, with low energy, ground level attractions for the smaller kids up to genuine waterslide thrill rides from towers as high as 10 metres, and the ability to cater for up to 1000 guests.

Even so, there are also options for compact installations that can still cater for a large number of guests, making a good splash pad the cornerstone of a holiday park’s attractiveness as a destination.

“In Australia we are seeing a huge growth in enquiries from resorts and caravan parks who all see the value in a central drawcard that is instantly marketable and rates highly with the real holiday decision makers: the kids! Images of kids running around carefree on a splash pad are a guaranteed marketing advantage, and parks with splash pads use these images heavily in their online and print marketing to great effect.”

Booth says that many parks and resorts have older pools that are lacking a “wow factor” that is expected nowadays.

“Kids love interactive features that are responsive and are designed so their use is obvious, simple and self-explanatory,” he says. “We’ve had great results with our Interactive Jet Zone which is a PLC-controlled series of low velocity water jets in the base of a splash pad.

There is a pedestal that allows the kids to cycle between patterns of the jet operations in a responsive and simple way. This system also provides scope to shut the system down when no input has been received for a period of time to reduce power usage and water treatment costs when nobody is on the pad.”

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says he has reviewed the designs for several Australian splash pad “Images of kids water treatment plants which he running around considers inadequate, including the Perth park. carefree on a splash Both the WA standard and the pad are a guaranteed US Model Health Aquatic Code marketing advantage, (MHAC) have specific references to testing splash pad water. and parks with Llew Withers from WA Health splash pads use says they test splash pad water for Pseudomonas, E. coli, and Naegleria these images heavily organisms which is the same test in their online and for swimming pool water.

Water quality issues print marketing to “Not all states have a reguQueensland-based consulting lated water sampling regime,” engineer Allan Cockerell says great effect.” he says. “A national framework that while splash pads are curfor water sample testing would rently the flavour of the month provide a balanced approach.” with councils in Australia, he Regarding children drinking splash pad water, believes water quality is not being treated as seriously Withers says there should be signs telling the patrons as it should be in some instances, in part because of the not to let their children drink the water as it’s recycled. lack of a national regulatory framework.

Additionally, there should be a mandatory potable “Splash pads in Australia are typically exposed to drinking fountain provided, and fencing around the contamination 24/7 from both animals and people spray parks is essential to limit the access of animals having access to the splash pad’s floor,” says Cockerill. and people.

He believes some in the industry don’t view water Withers agrees that a national standard would be quality as seriously for splash pads as swimming pools, useful, in particular a national standard for swimming because the children aren’t immersed in a body of water. pool construction and operation, and refers to Section “This view however changes when you see young 12 of the WA Code of Practice for the Design, Conchildren drinking splash pad water as if they were struction, Operation, Management and Maintenance of in the shower at home,” he says. “Concern is further Aquatic Facilities. heightened when you read how more than 5000 users “The fundamental weakness in splash pad design of one splash pad in New York came down with cryptois that there is no set value of the number of patrons sporidiosis and are suing the council. using the splash pad at any given time or its maximum “Closer to home, a large splash pad in the Perth loading per day,” says Withers.

CBD which opened in January 2016 was recently “Only the MHAC gives a numerical value for interclosed indefinitely. This was prompted by reports of active water spray parks (splash pads) – which is better splash pad users experiencing health problems.” than the WA Standard which is based on swimming The Billiton Water Park in Perth’s Elizabeth Quay is pool design.” still closed for maintenance, and has been at the centre However, as seen below, NSW Health considers of some controversy in WA. spray parks and splash pads to come under the definiCockerill would like to see the introduction of tion of public pools. national standards for water quality in splash pads, and

He says other popular features include hand-operated tippy buckets, pull ropes that control water flow and valves to activate and adjust water features.

“The best interactive feature is probably still the venerable tipping bucket which encourages group play and an extra sense of excitement waiting for the bucket to dump its contents in a highly visual and enticing way.”

The trend is definitely in play structures rather than static water features, as seen here with Polin features at Paloma Grida Resort and Spa, Turkey

Infants at splash parks Do shower and wash thoroughly with soap before entering the pool or splash park Do ensure infants who are not toilet trained wear tight fitting swim nappies Do ensure infants use the toilet before using the pool and take them for regular toilet breaks Don’t use the pool or splash park if you’ve had diarrhoea in the past two weeks Don’t drink, swallow or put water in your mouth as it may contain germs Don’t change nappies beside the pool, use the change room

June/July 2016 SPLASH! 71

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Left: The MGM Grand Hotel features a new line of Aquapirates water features by Empex Watertoys, including pirate water play structures, childlike pirates of different sizes, a pirate ship toddler slide, parrots and tropical palms, each with a different presentation of water jets, sprays and streams

Water quality and public spaces

Booth agrees that the open nature of some public splash parks does require careful consideration of water treatment processes. “Splash pads are appropriate for range of situations including aquatic centres, resorts and caravan parks, and with careful design they can also work in the broader community including some unattended installations in public spaces. “However in those situations, the complications of needing to be safe for use without supervision leads to a more restrictive design set,� he says. “We have seen several recent tenders for Australian outdoor parks using basic ground-mounted static water features in public spaces. The complication of unmanned water treatment and filtration shouldn’t be underestimated, as the outcomes from poor water quality can cause huge headaches for the park designers and owners, and of course the end users,� he says.

Booth says that perfect water quality is the main goal of a well-designed and maintained filtration and

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June/July 2016

treatment plant. This is especially true for splash pads and play structures which spray a large volume of water, some of which may be respired.

The potential outcomes from poor control of water quality are extremely serious and the recent incident in Western Australia has highlighted this.

“The water quality codes nationwide are often conflicting and lack detail so it is important that the design and installation of a splash pad water treatment system is done by someone with extensive experience in the commercial aquatics industry. The water standards that are fine in domestic pool situations and even commercial pools are simply nowhere near the standards required for a splash pad,” he says.

Closure of NSW splash parks and pools

Some NSW public swimming pools have closed over the past months as they presented a serious risk to public health. Some pool managers have voluntarily closed their pools, after cases of cryptosporidium were linked to their pools, however other pools such as water splash parks and temporary inflatable structures with water slides were closed by NSW Health and local government because they do not meet the requirements of the Public Health Regulation 2012.

Some people may not be aware that water splash parks and temporary inflatable recreational structures (with water slides) are considered public swimming pools in NSW.

The definition of a public swimming pool is found in the Public Health Act 2010 and includes swimming pools within motels, hotels, gyms, holiday units, schools and hospitals and a swimming pool is defined as “any structure that is used or intended to be used for human bathing, swimming or diving, and includes a water slide or other recreational aquatic structure”.

A real life prawn trawler was converted by Hydrocare into a “pirate ship” to become the focal point of Big 4 Sunshine at South West Rocks

Talk to the team at Swimplex Aquatics / Polin Waterparks about the benefits that a Splash Pad, Play Structure or Water Slide could add to your facility.

From Caravan Parks to large Resorts, Water Parks and Community Aquatic Facilities; Swimplex are experts at delivering well designed and comprehensive commercial aquatic projects.

30 year’s experience has given us the ability to work with clients from the concept stage right through to the delivery of their new turn key facility.

Swimplex offer Commercial Water Treatment and Filtration, Water Slides and Splash Pads, Myrtha Pool Renovactions and Commercial Pool Products including WetDeck Grate, Lane Ropes and Pool Hardware Australia wide.

1300 796 759 sales@swimplex.com.au www.swimplex.com.au June/July 2016

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NSW pools and splash parks Public swimming pools, especially high risk pools used by toddlers, require good quality “robust” water treatment systems to ensure compliance with the NSW Public Health Regulation 2012.

Public swimming pools that comply with the requirements of the Public Health Regulation 2012, are likely to be designed and maintained with: 1. Good quality treatment systems that include secondary treatment (where necessary). Treatment systems that automatically dose chlorine or bromine and include secondary treatment (eg. medium pressure UV light treatment) where the water is significantly shaded from the sun, should be installed to control for high combined chlorine. This would include splash pads, outdoor pools with significant shade and all indoor swimming pools.

2. Ultra-fine filtration (UFF) is recommended for high risk pools to efficiently remove pool pollutants, including cryptosporidium that are not removed by other filtration systems.

3. Separate filtration systems should be installed for high risk pools including pools used by toddlers (where UFF is not installed). This prevents the spread of cryptosporidium to other pools.

4. Commercial grade Oxidation Reduction Potential (ORP) systems.

ORP is a good measure of disinfection; however problems will arise if poor quality systems are installed and if they are not regularly serviced. The ORP probes should be regularly cleaned with soapy water (in accordance with the manufacturer’s instructions) and should be regularly calibrated by an independent specialist.

5. Maintain pH between 7.2-7.6. Whilst a maximum pH of 7.8 is permitted under the Public Health Regulation 2012, NSW Health recommends that pH is maintained at or below a pH of 7.6. This will help to achieve a high ORP which is necessary for good disinfection.

6. Cyanuric acid should be maintained below 30mg/L. Cyanuric acid lowers the disinfection power of free chlorine and therefore care should be taken to prevent a build-up of this chemical.

7. Combined chlorine must be maintained below 1mg/L. High combined chlorine reduces disinfection power and can cause skin irritations. High concentrations of trichloramine (which is a component of combined chlorine) can also trigger an asthma attack.

8. Good ventilation. Good ventilation is essential in indoor public swimming pools where a build-up of chemicals such as trichloramine may be dangerous to health. Refer AS1668.

9. Bather load. A high bather load increases the concentration of combined chlorine, therefore to help maintain good water quality pool management may need to restrict bather numbers.

For further information on the health requirements of public swimming pools visit the NSW Health website via a QuickLink at splashmagazine. com.au or contact your local council or public health unit on 1300 066 055.

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Over the past few months there was a rise in the number of cases of cryptosporidiosis reported to public health units. Many of these cases were linked to public swimming pools and subsequently these public swimming pools were closed.

See box on left for more information on maintaining water in public facilities from NSW Health.

Keeping safe

Booth says that safety is a big issue for the kids at splash parks, and one that designers take care with.

“Sun safety is a big issue facing water park operators,” he says. “Our designs of play structures incorporate shading to the majority of the play structure. Smaller installations can be covered by shade sails or permanent structures to great effect. Similar to smaller pools in aquatic centres the trend is definitely to providing more shaded areas for families and there are many innovative shade products on the market that suit.”

He says the safety of patrons is always a key design concern.

“Traditionally soft fall rubber surfaces have been widely used but they are very expensive to install and can be problematic in terms of durability and reliability. The trend overseas is moving towards textured spray-on products that offer vibrant colours and durable non-slip surfaces.

“They also hold no water so the mould problems that affect some soft fall products are eliminated.”

The wow factor increases visitation

He says these products provide scope for simple recoating when required without expensive removal of the old coatings.

“Swimplex will be installing one of these new generation urethane products at the Prairiewood water park in Sydney shortly,” he says.

Costs and return

Booth says the return on investment for a waterpark is complex and depends on a number of factors relating to specific installations.

“For a waterpark that charges an entry fee, a splash pad is seen as a great attraction to younger and shorter patrons who might not qualify to ride full-sized waterslides,” he says.

“For a caravan park or resort the return on investment is seen in the overall patronage of the facility and there are many examples of parks that have successfully reinvented themselves as a one-stop holiday destination by the addition of a well-planned and executed splash pad.”

He says that an appropriate and well-considered design is the key, and dealing with experts in the commercial aquatic industry is the best way to achieve that.

An entry level splash pad might be as simple as a retrofit installation of static water features to an existing pool.

“This is often the case with smaller parks who just want some pizzazz for an existing pool that had some old fashioned water features. This type of installation could be in the low tens of thousands of dollars depending on the site and existing hydraulics. The next step of a small splash pad with a modest play structure could be around the $100,000 mark depending on whether the existing infrastructure is capable of supporting the equipment.

“From there, the sky is the limit with some large installations running up to around $2 million including extensive civil works, standalone ultra-fine filtration and automatic water treatment.”

He says that Swimplex is currently installing a Polin Waterparks B09 play structure in a new waterpark project in Prairiewood, Sydney with a total project value of around $7 million, with the cost of the 700sqm splash pad and play structure representing around $1.8 million of the total cost. n

The tipping bucket is still the staple of splash pads, as seen here at the Big Banana Water Park, recently completed by Swimplex

The younger kids can enjoy the splash pad and small slides at the Big Banana while their older and taller siblings enjoy the thrill rides

Contacts: Allan Cockerill: www.jhcockerell.com Empex: www.watertoys.com Hydrocare: www.hydrocarepools.com.au NSW Health: www.health.nsw.gov.au Swimplex Aquatics: www.swimplex.com.au WA Health: ww2.health.wa.gov.au

June/July 2016 SPLASH! 75

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Forbes’ famous RAAF De Havilland Vampire by the lake

The trade displays were well attended

Forbes hosts country poolies

T ABOVE LEFT: The conference speakers attracted a healthy audience ABOVE CENTRE: Anne Bolton from NSW Health was a key guest ABOVE RIGHT: The winner of the SPLASH! Donation was Luke Wood from the Blue Mountains, seen here with Karen Jaques.

He chose to donate the $250 to Beyond Blue 76

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he NSW country pool managers celebrated their 20th annual conference in style at Forbes in May. Conference co-organiser Kerry Lynch says it was a huge success with 100 delegates and 40 trade displays.

“We received great feedback about all the presenters and their topics,” says Lynch.

“The tradies and our sponsors were again very supportive which helps to keep our registration fees low. One hundred and sixty people attended the dinner where the sponsors were thanked and recognised for their contribution to make the conference one of our best. The night was capped off with some dancing and singing along with the duet entertainment,” he says.

The sponsors were Perfect Water by Waterzone, ProMinent Australia, Palintest, Orimatech, Alias, International Quadratics and Pierce Pool Supplies, and Tim Batt Water Solutions.

Key speakers included John McKenny, Macaquatics; John Davie, Orimatech; Ian Micallef, Alias; Anne Bolton, NSW Health; Lawrance Ryan, Cowra Shire Council; David Young, WorkCover; Bobbi Brodie, Office of Local Government NSW; Graham Turner, NSW Ambulances; Louise Johnson, Cowra Community Health Services.

Additional speakers included Tim Batt, TBWS; Warren Thomas, Palintest; Bill Antoun, Prominent Fluid Controls; Pam Robinson, IQ & Pierce; Robert Savell, Hydrocare Pools Plus; and trade presentations from Matt North FAST College; Dan Kelly Colormaker/Luxapool; Craig Brooks Poolranger; Ron McMahon Wizid; Richard Ellis Ellis & Sons; and Colin Grant Adidas Swim.

The 2017 Country Pool Managers Conference will be held at Queanbeyan from Wednesday 17 to Friday 19 May. n

A U S T R A L I A N

CHOOLS

ASSOCIATION

Pool of Poolies UPDATE Our great swimming nation now has a body uniquely, solely focused on Swim Schools!!

The Australian Swim Schools Association Ltd is by Swim Schools for Swim Schools. The Swim School Industry is massive and its vital importance to the learn to swim and drowning prevention process demands such a not for profit, member-community focused organisation.

An A-Team has been assembled: from Directors to Committees to Special Interest Groups to Staff to Specialist Consultants. With the Industry now in such excellent hands, Aussie Aquatics will transition from its similar work with Swim Schools.

If you’d like to become one of ASSA’s Pool of Poolies, supporting learn to swim and drowning prevention, please email our CEO at Ross.Gage@swimschoolsaust.com.au Be part of our mission to make more Aussies swimmers for life!

Australian Swim Schools Conference 2016 August Gold Coast Convention Centre 15 – 17th The ‘Business’ of Swim Schools stream 16th Australian Swim Schools Awards Dinner 17 – 18th SPLASH! Expo 18th SPLASH! International Swim Disability Conference 19th Tots Swim Teaching stream ASSA congratulates SPLASH! on hosting the International Swim Disability Conference. ASSA hopes that many of the attendees at the SPLASH! Expo can take in part of this world class event. Great insights for pool builders and suppliers.

The National Swimming Pool Foundation offers self-paced online courses for aquatic professionals that are cost-effective, practical and achievable!

Completion of courses provide a pathway to achieve Certificate III & IV in Swimming Pool and Spa Service through Recognition of Prior Learning (RPL)

Shape the future through aquatics at the World Aquatic Health™ Conference hosted

by NSPF year after year. Visit thewahc.org for upcoming dates and locations.

L

IO

N®

NAT I O

NG MI

PO

4775 Granby Circle Colorado Springs, CO USA 80919 719.540.9119 · www.nspf.org service@nspf.org

L SWIM NA O

F O U N D AT

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Waterco helps supply clean drinking water to African villages

H

umans need water to survive. In fact, we can only survive three to five days without it.

Sub-Saharan Africa has the largest number of water-stressed countries on the planet, with the World Health Organisation saying that 300 million of its 800 million people struggle to stay hydrated.

Thirst can drive people to turn to unsafe water resources, contributing to the spread of diseases such as typhoid, cholera, dysentery and diarrhoea.

Fortunately, organisations such as Sotrad Water work to alleviate the water shortage in rural African communities through projects that aim to improve water quality. Sotrad develops, manufactures and commercialises water treatment equipment that can produce between 1m3 and 100m3 of clean water per hour from fresh surface water or shallow wells.

It was perhaps fitting that assistance came from the world’s driest continent – Australia – in the form of Waterco.

Dedicated to clean water supply

The solar powered filtration units have been installed in 40 water-scarce Sub-Saharan villages

Sotrad Water aims to supply safe drinking water in a sustainable and cost efficient way to communities in 20 countries around the world, and obviously filtration is a vital component of the solution.

To meet requirements for several projects throughout Africa, Waterco provided T400 16” thermoplastic sand filters.

The clean water project for which Waterco provided the filters is an ongoing effort, but it started with 36 villages in Mozambique, two villages of about 800 people each on the Comoro Islands, as well as one June/July 2016

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ABOVE LEFT: To meet requirements for several projects throughout Africa, Waterco provided T400 16” thermoplastic sand filters ABOVE RIGHT: Each village received one treatment unit and associated equipment

village each in Uganda and Ghana. Each village received one treatment unit and associated equipment.

Sotrad Water international development manager Raoul Antoine says the remote nature of the villages presented several challenges.

“Rural communities in Africa often don’t have easy access to a safe source of water or to electricity,” he says.

“Sotrad needed to come up with a robust and affordable system that pumped water from the available sources such as streams, open wells, boreholes or lakes. The system had to produce enough clean water for an entire village.

It needed to be able to eliminate all the pathogens present in the raw water, use limited amounts of chemicals, store the treated water and distribute it to the end users.”

No power, no problem

The remote locations of these villages presented further technical challenges.

“All this had to be achieved within a system that had to be easy to transport to the site, easy to install and operate, as well as work without access to electricity and use limited amounts of chemicals,” he says.

At a glance: T400 Thermoplastic filter • Made from a polymer mix that’s abrasion-proof for long lasting performance and durable protection against sand and water • A multiport valve controls the flow of water within the filter vessel • The filter is cleaned by turning the multiport lever from the “filter” position to the “backwash” position • Rated at 36psi (250 KPA), these units are more suited to smaller sized applications, having a shallower bed depth than other sand filters

Glass pearls • Manufactured from 100 per cent virgin glass • Capable of providing water of superior clarity • Less water required for backwashing • Superior filtration below 3 microns • Up to 20 per cent less water required for backwashing • 0 .6mm to 0 .8mm in size • Chemically inert and free from contaminants

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In order to achieve these goals, each system provided by Sotrad consisted of a solar pump, a T400 filter with glass pearl media and T400 filter filled with activated carbon, a UV steriliser, a hydraulic dosing pump to inject a residual amount of chlorine, a 4m3 water tank made of assembled fiberglass panels and a tap stand.

Waterco export sales executive Robert Harris says the T400 filters with glass pearl media provide the ideal solution for Sotrad Water’s requirements.

“Given the various geographical and logistical challenges, these more compact filters are well suited – and the glass pearl media provides water of superior clarity, which is vital for providing clean water to the villages.

“Because our system was running on solar energy, we needed to minimise the pressure losses and the water wasted during the backwashes of the pre-filter. The glass pearls turned out to be excellent for this purpose and their use resulted in faster commissioning, more clean water available every day in the villages and less load on the activated carbon,” says Harris.

“Due to the fact that our units are installed in such remote areas, the bypass position in the six-way valve represents a considerable advantage. It allows us to bypass a filter in case of problems, leaving the opportunity of continuing to benefit from the rest of the treatment while waiting for spare parts. Not having to actually pipe a bypass around the filters saves us space and reduces the potential of mistakes by the user during operations.”

Withstanding extreme conditions

Waterco’s thermoplastic filters utilise a multiport valve to control the flow of water within the filter vessel. Cleaning the filter simply requires turning the multiport lever from the “filter” position to the “backwash” position. This allows the water to reverse its course through the sand bed, thus flushing trapped particles to the drain.

Another advantage of the Waterco unit is its tough thermoplastic exterior that enables it to withstand the extreme African conditions. Not only that, they are simple to use, while the glass pearl media provides superior quality drinking water, meaning less of the precious liquid is wasted in backwashing.

“Water is vital for survival and Waterco is proud to be involved with such a crucial initiatives,” says Harris.

Contact: www.waterco.com.au

Bringing together leaders in the Southeast Asian Architectural & Building Management Industries

The fourth edition of SPLASH! Asia will be held as part of the Architecture & Building Services (ABS) Show on 28 – 30 September 2016 at Marina Bay Sands, Singapore SPLASH! Asia was first held in 2011 and has seen the emergence of a genuine pool and spa industry in Asia. The industry has a different profile to other pool and spa trade shows in Australia and Europe.

According to Simon Cooper, Managing Director of Interpoint Events and Publisher of SPLASH! magazine the Asian market is both complex and weighted towards the commercial sector.

“We launched the show in 2011 and with the support and sponsorship support of Pentair and participation from leading players such as Fluidra, Haywards and Waterco we positioned the event as a regional show for suppliers and distributors. Over three editions we have seen the show develop, but our research has shown in order to be successful we need to reach the commercial pool & water market. The real buyers and decision makers are the architects, builders and developers. Hence our partnership with ABS” ABS is a well-established event attracting more than 9000 visitors and comprises six events. Two of these: ArchXpo, the 3rd International Exhibition of Architecture and The Built Environment and the International Facility Management Expo attract delegates interested in building and maintaining pools in commercial properties.

A SPLASH! Asia pavilion will be part of this event for the first time. SPLASH! Asia will be organised

by Interpoint Events – who have run the event since 2011 and will receive the support of SPLASH! magazine along with a number of industry associations. The ABS show differs from past events in that it is longer (three days) which will deliver greater value and contact time for international exhibitors, and the Convention format delivers a high quality of delegate especially architects, developers and commercial facility managers.

SPLASH! magazine through its print and online reach into Asia is uniquely positioned to promote the event.

To be part of SPLASH! Asia 2016 contact Karen Jaques on +61 2 8586 6135 or email kjaques@intermedia.com.au

new products

Specially treated timber pool fences

Iron Ash is great for pool fencing because the hardwood has been transformed dramatically by timber producer and supplier, Australian Sustainable Hardwoods (ASH), so it can resist decay and termites for an extended period of time .

Unlike traditional treatments which use materials that can leach over time (and stain pavers or render), Iron Ash uses a water-based carrier to treat deep into each board of hardwood – without affecting its beautiful, blonde appearance . The range is available in many widths and thicknesses, providing design options for the landscape designer .

This featured project was built

by Mode Projects .

Contact: vicash .com .au

Luxurious outdoor comfort

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The Bedarra range is the one of Satara’s most popular luxury outdoor furniture collections . The handcrafted teak base and handwoven cord sides and backrest create a solid but light and luxurious look, guaranteed to make a stunning visual impact .

The outdoor cushions are generously filled and covered in a water repellent outdoor fabric and quick-dry foam . The lounge chair includes the base cushion, back cushion and lumbar cushion .

The spacious seat depth is both inviting and comfortable .

Contact: www .satara .com .au

SPLASH!

June/July 2016

The world on fire

Looking for something different for those warming winter backyard fires?

The Globe Fire Pit is certainly different, and is sure to stun your visitors once the flames start licking . Designed to reflect a global view of planet Earth from space, it is both mesmerising and warming .

It is made from 5mm thick cast iron, measures 800mm in diameter with a base size of 280mm diameter and a choice of 300mm or 150mm high . The overall weight is about 65kg including the base .

Contact: www .outdoorfirepits .com .au

The thrill of the chase

The Space Race waterslide from Polin pits two four-rider family rafts against each other . The rafts enter the bowl from opposite directions at a speed of more than 43 kilometres per hour . Separated by a patent-pending divider, they follow identical helical routes, starting at the perimeter and ending at the centre of the bowl . The giant specially designed basin allows the racing teams to see each other as they careen around the bowl, providing incentive for them to lean, bend, crouch and tilt in every way possible to give them an advantage in increasing their speed to gain an edge over their opponents .

Eventually, the teams exit the bowl at the centre, shooting in opposite directions as they finalise their sliding adventure via two separate but identical dry or pool run-outs .

Contact: www .polin .com .tr

June/July 2016

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new products

Resus-a-Station guides you through CPR

Resus-a-Station is a new voice guidance modular system designed to give you step-by-step instructions on how to apply CPR.

Platinum grade adhesive

Laticrete 345 Platinum is the ultimate one-step thin-set adhesive for interior and exterior installation of tile and stone, reduced-thickness porcelain, quarry tile, pavers and thin brick.

This high performance flexible cement based adhesive is non-sag and high-tack and provides long working time with unsurpassed adhesion strength, flexibility and performance. Importantly for pool builders, Laticrete says it is great for immersed installations.

CPR isn’t just for drowning victims: cardiac arrest can happen to anyone at any time and is common for people with heart disease or respiratory illness, amongst other conditions. Up to 70 per cent of adult cardiac arrest patients could have been saved by CPR. R and R Solutions is currently registered on Kickstarter to raise $35,000. You can pre-purchase a Resus-a-Station and only pay and receive one if they reach their funding goal.

Contact Laticrete to obtain a few sample bags at no charge.

They are also looking for expressions of interest from potential companies, businesses and manufacturers who may be interested in securing exclusivity for this product.

Contact: 1800 331 012; sales@laticrete.com.au

Contact: Stefan@RandRsolutions.com.au

Protect Pool, Protect Your Your Pool, Protect Kids Protect Your Your Kids View our online video showing common pool fencing faults and how to spot them at View our online video showing common pool fencing faults and how to spot them at www.kidshealth.chw.edu.au/projects/drowning-prevention/swimming-pool-fencing www.kidshealth.chw.edu.au/projects/drowning-prevention/swimming-pool-fencing

KIH1025/0811/SC KIH1025/0811/SC

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Ultimate relaxation

The SitinPool is the ultimate way to relax in the pool . The floating lounge inflates easily with just a small amount of air and is incredibly stable on the water .

Its memory foam cushion design maintains shape unlike beanbag floats that are filled with polystyrene beads and its removable polyester cover is UV-resistant and machine washable . It is available in 11 colours .

Contact: oceanbluewaterproducts .com

Oarsome aquatic decoration

At 2200mm high, these oarsome decorations make an impact .

They are sanded, waxed and finished with pure white accents .

They can blend with any coastal style, and are ideally suited to a poolside environment .

They are available from Sydney entrepreneurs, Two Girls and a Container (TGAAC), who supply ethically produced products with an eco-friendly bent, focussing on glamorous household decorative items .

Contact: www .twogirlsandacontainer .com .au

THE LEADING ASIAN SWIMMING POOL & SPA EVENT

Piscine Overseas Pool Export Network

17-19 September 2016 DWTC - Dubai, UAE

5-6 October 2016 Singapore - Marina Bay Sands www.piscine-asia.com

15-18 November 2016

OCTOBER, 5-6 2016

Eurexpo Lyon - France www.piscine-expo.com

MARINA BAY SANDS - SINGAPORE

EXPO & CONVENTION CENTRE Contact: CANDICE - +65 6816 2654 candice@terranova-consulting.com

2017 Saõ Paulo Expo - Brazil

RCS Lyon 380 552 976 - Non-contractual documents - Illustrations: Cruschiform

www.piscine-middleeast.com

www.piscine-asia.com June/July 2016

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new products

Easy watching even in the sun

Tru-Vu Monitors’ new sunlight readable SRMW-21 .5R-SS LCD monitor produces clear, sharp images even in direct sunlight – just like the right half of the picture shown here .

With a brightness of more than 1000 nits, this screen is four to five times brighter than conventional LCD monitors . The rugged NEMA 4X waterproof stainless steel enclosure resists rust and ensures dependable performance in nearly any conditions .

The SRMW-21 .5R-SS features 1920 x 1080 full HD resolution; 178 x 178

A fountain of fire to spark up winter

Climate Australia’s Fire Fountain is the latest way to keep warm while entertaining your friends . It comes in a range of colours and its mesmerising flame creates an attractive feature while keeping everyone warm in the backyard or on the patio .

It is powered by portable gas and is ideal for all outdoor heating solutions . While other outdoor heaters empty a nine kilo gas

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viewing angles; protective anti-reflective glass; auto re-start after power loss; rear VESA mount holes; VGA, HDMI and display port video inputs; 90-240VAC operation; exclusive Tru-Tuff treatment for maximum shock and vibration resistance; TAA compliance and a full three-year warranty .

It is also available with a touch screen, panel-mount enclosure, 1500 nits brightness, ambient light sensor and many other options .

Contact: www .tru-vumonitors .com

cylinder in six to seven hours, Climate Australia says these will keep burning all day and night for up to 20 hours, covering up to 25 square metres with heat .

The Fire Fountain is childproof and can also be used as a lantern in summer .

Contact: climateaustralia .com .au

360-degree circulation

Waterco’s new E360 enhanced water circulation system saves energy, reduces chemical requirements and cuts heating costs .

It also enables variable speed pumps to run at their most efficient settings by overcoming the effect of their reduced water flow on a pool’s circulation .

three strategically placed nozzle-down jets, optimising circulation .

At the heart of the E360 system is the Q360 turbine valve, an ultra-efficient valve which alternates maximum flow to each of the

The E360 is designed for all types and shapes of pools .

The heated and chemically treated water is evenly distributed to the bottom of the pool, which improves chemical distribution and reduces chemical usage, not to mention reducing potential algae growth and enabling better heat dissipation . It also eliminates cold spots .

Contact: www .waterco .com .au

SMART PHOTOMETER SYSTEM®

with

Now with automatic Langelier Saturation Index (LSI) calculator LAN DES G

GET IT ON

AU

NS

INCLU

ER ELI

LSI

TO

C A L C U L AT I O

GET IT ON

eXact iDip

The innovative eXact iDip® Smart Photometer System® is the ONLY photometer that uses 2 way communication with a smart device.

With a customizable app; time and date stamp, shared results with GPS location the possibilities are endless. Try the smarter way to water test with our industry leading 30-day money back guarantee.

SEE A DEMO AT THE 2016 SPLASH SHOW - AQUANEO BOOTH #254 *SmartPhone is not included in the kit. eXact iDip® and Smart Digital Water Testing® are registered trademark of Industrial Test Systems, Inc. Rock Hill, SC 29730 USA ©2016 AQUA0516 App Store is a service mark of Apple, Inc. “SAMSUNG” is a trademark of Samsung in the United States or other countries.

Android and Google Play are service marks of Google, Inc. Facebook and Twitter are registered trademarks in the United States or other countries.

June/July 2016

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new products

Soundproof equipment boxes

Acoustic Box pool filter covers are made of high quality galvanised steel with a thick powder coat finish . The boxes are soundproof and come with an acoustic engineer’s report certifying a noise reduction of up to 80 per cent .

The covers are specifically designed to protect the pool equipment by having engineered ventilation gaps for good air flow and are uniquely designed in a way that requires no nuts and bolts or any special tools, and can be assembled in less than five minutes .

They come in six standard colours and three different sizes with custom colours and sizes also available on request . The Acoustic Box Company is 100 per cent Australian owned and all its pool filter covers are made in Australia .

Contact: www .acousticbox .com .au

Tumbled travertine

Sareen Stone has imported a new batch of Noce tumbled travertine, which will provide a stunning backdrop to any outdoor living space . Imported from Turkey, this travertine is a mixture of brown, beige and earthy tones . The natural colour shift adds interest and the tumbled finish adds a classic effect .

This stone tends to look lighter in the natural light and when used in a large open space . Noce travertine is suitable for a variety of different schemes including pool surrounds, water features exterior alfresco, landscaping and footpaths .

It comes in unfilled & honed, filled & honed and tumbled finishes . Slip rating is available .

Contact: www .sareenstone . com .au

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CHECK OUT THE NEW LOOK

The power of steam

Following hot on the heels of their popular pressure cleaners, Karcher has now launched a handheld steam cleaner .

The SC 1 Premium cleans quicker than just about any other machine .

It provides deep steam cleaning without chemicals, which helps keep your home green and your family away from harmful cleaning products .

Using the steam cleaner, all hard surfaces around the home including fittings, tiles, oven hoods, stoves, benches and grubby walls will be sparkling clean . Ideal for outdoor kitchens . Unlike other steam cleaners, the SC 1 Premium kills 99 .99 per cent of germs and is the perfect way to clean when you’ve got little ones or pets around the house .

TRADE DIRECTORY http://directory.splashmagazine.com.au/

Contact: www .karcher .com .au

Quick drying for swimsuits

With Dry Togs, a wet swimsuit can become 95 per cent dry in seconds, saving your customers the smell of soggy gym bags, wet car seats and rusting lockers .

Dry Togs is the next generation in commercial swimsuit dryers . Fast rotation removes up to 95 per cent of water from swimsuits in less than ten seconds and without heat . It is ideal for any facility with a pool including aquatic centres, health clubs, hotels, apartment pools, school swimming pools and sports and hydrotherapy pools . Its small, modern and ergonomic design means that it can be easily installed in changing room facilities .

It is built to European and Australian safety standards and comes with a two-year warranty .

See Dry Togs at Stand 202 at SPLASH! on the Gold Coast .

Contact: www .drytogs .com .au June/July 2016

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AUSTRALIA’S LEADING POOL BUILDERS CHOOSE PARAMOUNT IN-FLOOR CLEANING SYSTEMS Paramount In-Floor Cleaning Systems offer you and your customers the perfect cleaning solution when working together to create the perfect outdoor oasis. Astonish your clients with the incredible effectiveness of an in-floor cleaning and circulation system.

CREATE A VANISHING EDGE, ADD BAR STOOLS, BENCHES, SWIM-OUTS AND SPAS TO YOUR FAVOURITE POOL DESIGN. OUR SYSTEMS WILL CLEAN ANY POOL YOU DESIGN EVERY DAY

Pool-Water Products | P: 03 9873 5055 F: 03 9873 4746 | Email: info@poolwaterproducts.com.au www.poolwaterproducts.com.au

A PENTAIR CUSTOMER IS A HAPPY CUSTOMER

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Onga Pantera pumps from Pentair are high performance pumps with 5 levels of corrosion resistance. The more protection you give the motor, the better off you are and that’s why we build five levels of motor protection into the Pantera range of pool pumps.

Power when you need it. Efficient all of the time.

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