HEALTH AND WELLBEING
With Jersey businesses getting back to normal as lockdown lifts what makes some companies excel and others fail WHAT IS THE SECRET OF THE HIGH PERFORMING ORGANISATION WHERE WE ALREADY KNOW THEY WILL ALWAYS ACHIEVE, EVEN IN SUCH CHALLENGING TIMES…. Mark Shields shares the secrets of the Channel Islands HPO’S What is a High Performing Organisation? 1. The high performance organization (HPO) is a conceptual framework for organizations that leads to increased staff productivity, superior business performance and improved staff morale and motivation 2. HPO’S prioritise the psychology and culture of the organisation rather than the maintenance and tactics 3. They believe in the importance of staff growth and personal development, individual staff performance and accountability, combined with a clear organisational strategy outlining the company’s vision, mission, values and philosophy
These organizations flatten organisational structure and make it easier for cross-functional collaboration to occur. HPO, relationships are strengthened among employees who perform distinct functions, specialists, sales and service focused roles, or that only perform within a given business area. By developing specialists and focused roles you have the potential to improve staff performance in key areas of the business. This can be done by offering specialist training applicable to specialist roles backed up by rigorous personal development plans so staff are constantly growing and developing. This is commonly found within the sales set up and structure of an HPO.
The Key Factors all HPO’S have in common
Teamwork
Organizational design
The most apparent difference in the organizational design of HPOs is their reliance on teamwork.
High performance organizations value positive psychology, structural flexibility, individual responsibility, teamwork and collaboration as priorities in their organizational design. 26 | www.thejerseylife.co.uk
Teams operate semi-autonomously to make sales, set schedules, manage quality, and solve problems.
