Edition 17
www.thecourier.es
Friday, June 17, 2011
TANKS FOR NOTHING
Home owners count cost of botched-up heating systems
ANGRY homeowners are counting the cost of a Playa Flamenca company’s botched up solar heating installations. The company, SolarSpain, has conveniently gone to ground, leaving an unknown number of homes with heating systems that require major attention. Attempts to contact the company have proved fruitless, with phone calls unanswered and emails to SolarSpain’s hotmail address soliciting silly responses that smack of disdain for their customers. One disgruntled cutomer, Chris Duffield, invested more than 3,000 euros in a SolarSpain heating system late last year He told me: ‘’The hot water worked OK but the tank on the roof kept boiling over, while the heating only lasted for a couple of hours before the radiators went cold. ‘’The SolarSpain people kept coming back to the system but nothing improved. They got other customers to buy a gas boiler back-up at another 800
By DONNA GEE euros but we did not purchase. I had complained about the system so much that Darren, the manager who had supervised the installation, phoned and said SolarSpain had agreed to give me an upgrade. ‘’They collected my tank - and that`s the last I have seen of it.’’ Another homeowner to have been ripped off by SolrSpain is Mike Prangnell of Villamartin. He splashed out on a heating system after seeing a SolarSpain advertisement on the N332 near Eroski in Punta Prima. And he says: ‘’I have spoken to many people in a similar position and find the story more or less the same. ‘’In our case we were promised solar hot water and heating. The solar tank was fitted to the roof and hot
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Bad workmanship: Mike Prangnell’s installation resembled knitting!