The Courier Week 18

Page 1

Edition 18

www.thecourier.es

Friday, June 24, 2011

‘I’ve never seen such bad, messy, couldn’t-care-less work’ AN angry pensioner exploited by shamed heating company SolarSpain told this week how her house was twice flooded after radiators EXPLODED. And as more disgruntled customers revealed nightmare experiences at the hands of the rogue trader they knew only as ‘Darren’, legitimate solar-heating firms breathed a collective sigh of relief at the apparent collapse of his cowboy firm.

THE VICTIMS

Kirk Thomas, whose company Cosy Casa Solar & Heating suffered a massive loss of business because of Darren, told me: ‘‘I have never seen such bad, messy, I-don't-care-less work in my life.’’ The Courier revealed last week how dozens of homeowners, mostly pensioners, had spent thousands of euros on solar systems that were totally inadequate. Mr Thomas, originally from Chelmsford in Essex, explaiDONNA GEE reports ned: ‘‘Having spent a good few years supplying and insout a technician to attempt a because the products he installing solar on the south repair on a SolarSpain talled were cheap Chinese coast of Spain I have come up against Darren more than system. Others just wanted units bought from a company the old system ripped out in Malaga for around 120 a few times. ‘‘And over the last couple and replaced with one that euros apiece. ‘‘SolarSpain customers I of years I’ve had several works!’’ He added that Darren was have visited paid between calls from very unhappy cusable to sell systems that 3,000 and 5,000 euros for tomers of his. ‘‘Some wanted me to send undercut reputable firms these systems,’’ Kirk revea-

Rival firms tell how cowboy company ruined their trade

led. ‘‘As if that's not bad enough, they don't work!’’ He also claimed that SolarSpain did not follow any of the required EU guidelines and added: ‘‘I have lost count how many calls we have had for replacement parts for his units. ‘’All his customers told me: ‘He just won't answer the phone.’’’ Whilst our revela-

tions delighted companies like Cosy Casa, there was also a downside. Kirk revealed: ‘‘Saturday is normally a good day for business. I had one client cancel and three very worried and concerned couples. All of them had read the Courier article.’’ He also feels for all the people duped by dodgy

Darren and is offering to check their systems and repair minor faults free of charge (see advert, page 14). Another company that lost out big-time to SolarSpain was its virtual namesake, Solar in Spain. Fidelma Matthews, who started the company with her

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