The Courier Week 31

Page 1

Edition 31

www.thecourier.es Friday, September 23, 2011

CHEAP AND FEARFUL!

EXCLUSIVE: Passengers’ abuse of cabin crew is unbelievable, reveals unhappy Ryanair girl

By HAYLEY SIMPSON

RUGBY EXCLUSIVE: Wade Dooley on the Mike Tindall Affair plus World Cup latest - Back, Centre Pages

A DISILLUSIONED cabin-crew member has revealed to The Courier the full horror of working for controversial budget airline Ryanair. And her biggest concern is not the company's pennypinching and petty rules, but the constant abuse from PASSENGERS. ''Some of their behaviour is unbelievable,'' said the Alicante-based 'trolley dolly'. ''They are so rude and aggressive. We are the face of the company and so they take it out on us. ''It goes on all the time and it's horrible. How can you have pride in your job when passengers treat you like this?’’ Our informant, who we'll call Maria (not her real name), is one of 100 or so people working for Ryanair at Alicante. And she says: ''I have had enough, I'm ready to quit but jobs are not easy to find here in Spain. ''I wanted to be cabin crew but you don't stop in this job. It's pressure, pressure, pressure. I just want a normal job.'' Maria revealed that she

It’s not all smiles for Ryanair cabin crew has to put up with austerity conditions in the same way passengers suffer in exchange for cut-price travel. These include... l Being paid ONLY for the hours she is actually flying. lSupplying her own food and drink l Having to take onemonth's compulsory unpaid leave during the year Maria, one of the many Spanish, Polish, Slovak, Italian and Portuguese employees working for Ryanair, concedes that her £15.25 per hour pay rate is

reasonable. But she insists: ''Ryanair are not a good company to work for. I just want a normal job…and to be able to live a normal life.'' As for company chief O'Leary, she laughs: ''I've never met him…and to be honest I don't think I'd want to. ''But having said that, I think he's really smart. I mean, everyone complains… but then, everyone flies with Ryanair.’’

lCorvera wins Murcia airport battle with San Javier - See Page 5


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