PRE CONFERENCE COURSE CRITICAL OPERATIONS: FINANCE, MAINTENANCE, & DISASTER RECOVERY SUNDAY, JULY 24 PRE REGISTRATION REQUIRED 7 CAPP Points, 0.7 CEUs Room: 237
COURSE SCHEDULE
8:30 – 10:15 am | Emergency Preparedness, Disaster Recovery, and Planning Resilient Operations Presented by: Erica Hupka, Assistant Director of Emergency Management, University of Kansas Medical Center Planning ahead for resilient operations requires more than a disaster recovery plan. Learn how to approach this challenge at an organizational level, assess your operation and potential risks, and develop a comprehensive strategy including a multi-year training plan. Participants explore scenarios through tangible examples, formulate a Hazard Vulnerability Assessment (HVA), and work collaboratively to execute strategies and best practices. 10:15 – 10:30 am | BREAK
10:30 am – 1:15 pm | Construction, Asset Management, and Maintenance Strategies Best Practices Presented by: Mark N. Santos, CAPP, PE, Director of Operations, Walker Consultants Maintaining and restoring parking structure capital assets is critically important for your successful operations. Parking provides the first and last impression for patrons in your city, campus, or destination. First and foremost, parking owners and operators must provide a safe and secure environment in their structures designed for the health, safety, and well-being of everyone who accesses the facility. Inherently exposed to the elements, parking structures are specialized structures that must be designed, maintained, and restored for long-term durability. This session includes detailed training on construction types, deterioration methods, maintenance recommendations, and restoration approaches. 1:15 – 2:45 pm | LUNCH
2:45 –5:00 pm | The Strategy of Finance: Pricing Structures and Revenue Maximization Best Practices Presented by: George J. Mclean, CAPP, MPA, Senior Business Analyst, Miami Parking Authority Understanding the big picture for your operation from a financial perspective forms the foundation of successful management for your organization, staff, and assets. This session will explain how to create and assess fee structures based on the evaluation of utilization and occupancy studies, pricing strategies (dynamic, progressive, congestion), and market-rate survey comparisons. Participants will identify and explore techniques to manage revenue appropriately by performing daily payment method reconciliations, monthly access cards, and special event audits, and conducting scheduled and unscheduled internal auditing of revenue. They will examine best practices in managing expenses, including comparisons of contract-topayments, orders-to-invoice-to-inventory, and monthly expense pattern changes. Page 33 Offers professional development points toward an applicant’s 25 minimum point requirement and/or continuing education units (CEUs) provided the attendees score a 70 percent or greater on the end of course assessment.
