2012 Car Care Guide

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STEVE JONES HONDA

11045 US 15-501 N • Aberdeen, NC 28315 • 910-692-2111 www.SteveJonesHonda.com

THERE’S A REASON WE HAVE SO MANY SATISFIED CUSTOMERS… OVER 42,896 PEOPLE & COUNTING AGREE.

Simply Put we have the cheapest tire prices in the Sandhills or we are FREE! FREE Tire Rotation For Life** FREE Roadside Assistance*** FREE Road Hazard Tire Replacment *** FREE 27 Multi-Point Inspection On Every Vehicle

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* We must carry the same tire in our inventory. If you find a lower price, we must be able to purchase the tires from the competitor at the same price you were offered & we will install them for free. ** If purchased from us, we will rotate 4 times per year free for the life of the tires. *** When you purchase nitro fill. ****See dealer for details.


2012 CARCARE GUIDE

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By JAY KOBLENZ CTW FEATURES

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he good news is, auto thefts are down. According to the FederalBureauofInvestigation, 7.2 percent fewer vehicles were stolen in 2011 than in the previous year.The bad news is that still means nearly 740,000 vehicles were swiped from driveways and parking lots across the U.S.And that doesn’t account for vehicles that were vandalized and/or had items or components stolen from them. The National Insurance Crime Bureau in Des Plaines, Ill., recommends astute owners heed four layers of car security.The first layer is free: Don’t forget to take the keys, close the windows, lock the doors and park in the safest, most well-lit area possible. Also, be sure not to leave valuables in plain sight.Unfortunately,few cars come with locking glove boxes these days and with the rise of folding seatbacks and open-hatch SUVs, the concept of a secure trunk may be waning. But just putting items in a covered storage area or under

the seat helps deflect roving eyes. Get in the habit of taking with you what you can. For those who must leave expensive items inside a vehicle,an installer can bolt a locking storage compartment into the trunk or rear hatch that should discourage all but the most ardent criminals The second layer of security is to alert potential thieves that your car is protected. Apply a visible window decal or blinking LED and etch a vehicle’s identification 0/45"3 3&530'*5 5)& /"7*("5*0/ "/% 4"'&5: 4:45&. 0/$& 13013*&5"3: 50 (. 7&)*$-&4 *4 /08 01&/ 50 "-- 8*5) " 4:45&. #6*-5 */50 " 3&1-"$&.&/5 3&"37*&8 .*3303

number on the glass and key components. An audible alarm or obvious anti-theft measure like a steering wheel lock also are good measures to scare off bad guys.The third layer of security is technology that immobilizes a vehicle to prevent it from being started and driven away.If the previous three fail, the final layer is a tracking device that lets authorities locate a stolen vehicle. Some of these items require installation of costly technology, but none replace the common sense of parking your car beneath a street lamp rather than the darkest part of the block or lot; making your car more difficult to steal than the next one on the

50 $"5$) " 5)*&' %3"."5*;"5*0/ 0' " 450-&/ 7&)*$-& 3&$07&3: 130.15&% #: (.¾4 0/45"3 4"'&5: 4:45&. block dramatically improves your odds of keeping it in the first place. Here’s a quick look at the gear that can help: s3TEERING 7HEEL ,OCK 4HE #LUB WAS THE first of its kind in this product category. It’s since been joined by various other brands. The device simply locks onto a steering wheel and helps prevent a car from being driven away.It’s an obvious visual deterrent and an affordable one, starting at around $30 and running as high as $100,depending on the brand and style.Deluxe versions lock both the steering wheel and the brake pedal for an added layer of security, and some are engineered to additionally protect the driver’s-side air bag from theft. The downside: You have to remember to use it, it takes time to engage and remove and you have to store it somewhere while driving. s)MMOBILIZERS AND +ILL 3WITCHES !MONG $POUJOVFE PO /&95 1"(&


2012 CARCARE GUIDE the cheapest and most effective ways to thwart a thief is to install a simple kill switch. Hidden out of sight, it shuts down part of a car’s electrical system so it can’t be started. Few crooks will take much time figuring out why a given vehicle won’t start and will move on to the next one. More sophisticated systems incorporate engine immobilizers in which a fuel shut-off function lets the thief drive a block or two before the car stops – hopefully in a morepublic location where he or she won’t want to spend time trying to restart the car. Hardware in this class ranges from about $25 to $125 and usually requires professional installation s!LARM 3YSTEMS !N AUDIBLE SIGNAL WHETHer a loud siren or the car’s blaring horn, attracts attention and prevents most villains from lingering near your vehicle. Better systems also flash the headlights to identify which car is in danger in a crowded parking lot.Technology has reduced the number of false alarms by adding different types of sensors that can tell when a noise or movement comes from inside rather than

outside of the car.Shock senbe set to give parents alerts sors can determine glass on teenage drivers’ wherebreakage or whether someabouts or if they exceed a one is trying to tow the car set speed limit. or raise it to steal its wheels. Unfortunately, no alarm A basic alarm system can system works well if it’s not cost as little as $150, plus installed properly. The installation. A fully loaded Mobile Electronics system can easily break the Certification Program is $1,000 threshold. Many of part of the Consumer these systems can be cusElectronics Association and tomized with myriad add-on currently certifies more features that include keyless than 4,500 installers. entry, remote start, remote Certification applies to both notification via a key fob sales people and installers, and even full-blown integraso it’s a good idea to check tion with smartphones. For to ensure that the person example,Viper’s Smart Start who’s actually doing the 4"'&5: "11 7*1&3¾4 system can arm the alarm, 4."35 45"35 4:45&. job is properly accredited. lock or unlock the car, start $"/ "3. 5)& "-"3. s6EHICLE 4RACKERS the vehicle,pop the trunk and 03 4&5 0'' "/ "-"3. Acknowledging that the most engage a panic alarm, all via 7*" " 4."351)0/& talented crooks can thwart an iPhone or Android app. even the best anti-theft mea7HAT S MORE THE SYSTEM CAN HELP GUIDE A sures, a final layer of security involves trackdirectionally challenged motorist back to ing and getting back a vehicle after it is stothe car in a crowded parking lot.It can even len. LoJack, introduced in 1986, is the best-

known tracker of stolen vehicles and claims having helped find more than 10,000 stolen vehicles in 2010 alone. The downside is price:the service,which works with a transmitter and a radio frequency signal, starts at about $600, plus a monthly fee. It’s the only system on the market that’s activated by the police,who are as eager to capture the thief as an owner is to recover the car. Other systems can track your vehicle’s whereabouts using GPS. Now available for most later-model cars is a replacement rearview mirror that incorporates General Motors’ OnStar telematics system, which was previously available only on GM-branded cars and trucks. For about $200 and a $19 monthly fee, OnStar also provides emergency services, Bluetooth hands-free calling, roadside assistance and stolen vehicle tracking.For example,if a car is stolen, the owner reports the theft to police. OnStar provides law enforcement officers with the vehicle’s location,enabling them to track and pull over the car and catch the thief. CTW Features

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2012 CARCARE GUIDE

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By JAY KOBLENZ CTW FEATURES

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here’s no need to be envious of new cars equipped with the latest and greatest electronic features. It can be surprisingly easy and affordable to upgrade your current vehicle with some of the most fanciful and practical developments in automotive technology with aftermarket accessories. Perhaps you want to connect your smartphone wirelessly, get the latest in onboard navigation systems, keep your passengers entertained or acquire the latest, greatest safety devices.A host of these upgrades can be purchased at nominal prices.Some require little or no installation. They’re commonly available at electronics and auto-parts stores, car stereo retailers and even new-car dealerships,with professional installation usually offered if necessary.Here’s a look at the ways you can keep your car up to date without trading it in. s '03 .AVIGATION )T WAS ONCE AN EXPENsive original-equipment option but today you don’t even need a dedicated system to

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end innovative features. Smartphone Link, A NEW FREE APP FROM 'ARMIN WORKS WITH the company’s newest Bluetooth enabled '03 NAVIGATORS WITH !NDROID PHONES #LICKING ON THE APP LINK TO 'ARMIN ,IVE Services, your phone can deliver traffic,

WEATHER AND FUEL PRICE INFO TO THE '03 device, using the smartphone’s mobile data plan. Some live services are free; others – such as live traffic and fuel price comparison – require a paid subscription. 4HE NEWEST MODEL OF 'ARMIN S FLAGSHIP PERSONAL NAVIGATION DEVICE .UVI ,

BOASTS A MORE INTUITIVE INTERFACE DIGITAL $ TRAFFIC AND UPDATES AS OFTEN AS EVERY seconds. -ANY '03 UNITS PROVIDE REAL TIME TRAFFIC alerts, direct drivers to the proper lane for COMPLEX INTERCHANGES AND EVEN SHOW photos of oncoming intersections. Some incorporate handy trip guide data, including restaurant reviews. TomTom-brand units allow users to download celebrity voices to give turn-by-turn instructions. 4HE COMPANY S TOP OF THE LINE 'O ,IVE - MODEL CONNECTS DRIVERS WITH REAL time traffic, fuel prices and weather information; a subscription service delivers access to restaurant reviews on YELP and 4RIP!DVISOR HOTEL RESERVATIONS VIA %XPEDIA AND AUTOMATIC 4WITTER TEXT MESSAGING 4HE $POUJOVFE PO /&95 1"(&


2012 CARCARE GUIDE new version of the TomTom app for iPhone now works on the larger iPad devices. s 2EAR 3EAT6IDEO 3YSTEM +EEPING THE KIDS (or any occupants) in the back seat happy can HELP ANY ROAD TRIP RUNNING SMOOTHLY 6IDEO packages vary from basic plug-in units that hang from the front-seat headrests to built-in models with one or two screens that require professional installation. Top models feature wireless headphones so viewers don’t disturb other passengers. Another option gaining popularity is to simply hand the passenger(s) an iPad or Android tablet computer that can play video,games and,with the right connectivity,access the Internet. s !UDIO 3YSTEM 5PGRADES 7HEN IT COMES to improving the quality of a car’s audio system or adding some of the latest connectivity features, the only limits are the amount of money in your wallet and the available space in your car’s dashboard. Most vehicles have WHAT S CALLED EITHER SINGLE OR DOUBLE $). space allocated for the radio.This translates INTO A RECTANGLE ABOUT SEVEN INCHES OR mm) wide and a height of either two or four INCHES OR MM $OUBLE $). ALLOWS a reasonably sized multipurpose video screen OR EXTRA SPACE THAT CAN BE TURNED INTO STORAGE for an iPod or phone. Almost every aftermarket car-audio system HAS AN AUXILIARY INPUT THAT CAN BE USED TO CONNECT AND STREAM AUDIO FROM A PHONE OR -0 player.Many have specific inputs for the ubiquitous iPod/iPhone connector. Some have a COMPUTER S 53" INPUT TO ACCEPT A FLASH DRIVE and control and/or charge portable electronics items. A so-called Bluetooth interface is an increasingly common way to make and receive mobile phone calls on a hands-free basis, albeit with varying levels of compatibility depending on the phone and the unit itself. "ASIC "LUETOOTH ADAPTERS COST AROUND AND allow only phone conversations,while costlier versions are capable of much more,including full control and playback of audio from your phone.Top models utilize remote microphones for crystal-clear phone conversations and even to afford voice-command operation of other functions. Some units further incorporate a wireless 7I &I CONNECTION SYSTEM TO STREAM AUDIO AND video from a smartphone, or use a special mobile data receiver that can turn a car into a 7I &I HOTSPOT ON A SUBSCRIPTION BASIS TO CONnect one or more other devices, such as a laptop or tablet computer to the Internet. .OTE HOWEVER THAT IT IS ILLEGAL IN MANY STATES

to play video or view web pages in the dashboard while a vehicle is moving. s (EATED 3EAT #USHIONS !BOUT AS HIGH TECH AS A TOASTER ONCE YOU VE EXPERIENCED A WARM backside on a cold morning having a heated seat is a feature you’ll want to keep.All you need here is an aftermarket cushion that sits

s "ACKUP #AMERA 3EEING WHAT S DIRECTLY behind your car when backing up can literally save a life. Small cars hide pets and tricycleRIDING TODDLERS WHILE 356S AND MINIVANS block large swaths of rearward vision.Several vehicles now offer backup cameras, often bundled with a costly navigation system that

atop your car seat and plugs into a standard VOLT OUTLET )F YOU FIND THE APPEARANCE unpleasant, they’re easily removable during warmer seasons. Or you can switch to one that circulates cool air to make a summer ride more enjoyable. Here, paying a higher price gets you a larger warm area and more precise control, even a massage and added back support. It’s a good idea to ensure your car’s electrical circuit and fuse is capable of what could be a significant power draw, however. Many also INCLUDE A VOLT adapter for alternate use with an office or home chair.

SERVES WITH A LARGE ,#$ VIDEO MONITOR )T S possible to equip most vehicles with a similar device, although effectiveness and appearance vary widely with price. A basic do-itYOURSELF KIT CAN BE FOUND FOR AROUND Many variables improve a system’s effectiveness. If your car is already equipped with a built-in monitor or an aftermarket display device, there may be an input for a camera-only system.You can replace your car’srearview mirror with one that incorporates a monitor that activates when the transmission in shifted into reverse. And as with new cars, some aftermarket systems combine a rearview MONITOR WITH '03 NAVIGATION functions.Some systems incorporate an audio transmitting function, which can be useful for backing into tight spaces while someone outside the car gives directions. Pay attention to these important features: a wider viewing angle will reduce blind spots; the size and quality of the monitor will provide

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better precision; lights or “night vision� tures will allow you to see in darkn Camera positioning is important to provid clear image in inclement weather. The highest quality models are incorpo ed into audio/video systems and require p FESSIONAL LEVEL INSTALLATION 7IRELESS MOD ease installation, but viewing quality tends be inconsistent. s !UDIBLE "ACK 5P 7ARNING 3YSTE !UDIBLE PROXIMITY ALERTS EASE PARKING beeping more insistently the closer the fr and/or rear of a car gets to another vehicle obstruction. The warning tone tells you objects you may not see regardless of wh your vision is focused. They’re more affo able than having a backup camera and vid display installed. Some systems sell for w UNDER THOUGH PROFESSIONAL INSTALLATIO recommended. s 2EMOTE 3TARTER /FTEN OFFERED AN OPT for automobile security systems, this feat lets you start a car at the push of a but from inside your home or office.By the ti you enter the vehicle, the heater or air c ditioner will have the passenger comp ment’s temperature in your comfort zo "ASIC CAR STARTERS CAN COST AROUND

unless you’re comfortable modifying wiring in your vehicle, professional insta tion is required. s 4IRE 0RESSURE -ONITOR "ECAUSE MAINT ing the proper air pressure in a car’s tires c be such a crucial yet neglected area of vehi MAINTENANCE ALL MODELS SOLD IN THE 5 3 SIN THE MODEL YEAR COME EQUIPPED W technology that alerts the driver when a is severely underinflated. A complete af market system requires sensors to be instal within each tire in addition to a display u located in the passenger compartment.Th BEGIN AT AROUND AND REQUIRE PRO sional installation.You can save a few bu on labor costs by having a monitor syst installed at the same time you put on a n set of tires and/or wheels. A less costly alternative: purchase a set tire pressure monitoring valve caps, wh ARE AVAILABLE FOR ABOUT A SET 4H replace the tires’ valve caps with units t incorporate a color-coded indicator t notes at a quick glace whether a car’s ti are inflated correctly, slightly under infla or significantly under inflated.The downs is these caps can be easily stolen and y have to remember to look at all four fo complete check. CTW Features


2012 CARCARE GUIDE

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eeping a car running for as long as possible is a financial issue for most consumers.For others it’s a mission. Take Irv Gordon, a retired science teacher in East Patchogue, N.Y., who holds the Guinness world record for racking up the highest mileage in the same vehicle.At last count he’s clocked more than 2,900,000 miles on the Volvo 1800 S coupe he purchased back in 1966 and is aiming for a cool 3 million. Trivia buffs know the Volvo 1800 S as Roger Moore’s ride of choice as adventurer SimonTemplar in theTV series“The Saint�

back when the car was new.But you don’t need divine intervention to wring the most miles possible out of your automotive investment. “Today’s cars are built to last as long as 250,000 miles with simple routine care,� says noted car-care expert Bob Weber, an ASE-certified technician in Purcellville, Md., who writes about cars and car care. The road to 250,000 miles begins with following the automaker’s maintenance schedule to the letter. Weber suggests heeding a manufacturer’s so-called“severe use�schedule,which includes more frequent oil changes. By definition it applies to $POUJOVFE PO /&95 1"(&

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2012 CARCARE GUIDE

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27 Mulitpoint Inspection with Any Service 910-684-1010 10910 Hwy 15-501 (28387) • Southern Pines, NC 28388

www.pinehurstnissanonline.com

those who frequently drive in stop-and-go traffic,live in extremely hot or cold climates or dusty areas, or who tow a trailer – all in all,the majority of motorists. Make frequent checks of the car’s fluids – including engine oil, coolant and brake, power steering and transmission fluids – and top them off as necessary. Your car’s owner’s manual will show where and how to check them.If any fluid levels are chronically low,have the car examined by a technician.“Although it may not be called out in the owner’s manual or be required to maintain the warranty, changing transmission, differential and brake fluids every 100,000 miles or less can extend these components’ lives,� says Weber. Check the battery fluid level at least once a month according to instructions in the owner’s manual. If the fluid level is low, top it off only with distilled water. Keep the terminals clear of corrosion to ensure a good connection using a soft wire brush dipped in ammonia or baking soda,then flush with clear water.Inspect the hoses and belts regularly and have them replaced whenever they appear cracked,brittle or frayed. Pay attention to the way your car drives. Take it to the repair shop if it’s making strange sounds, is becoming difficult to start, is handling or braking oddly, is overheating or otherwise isn’t operating as expected. Undue procrastination may lead to higher repair bills down the road. Take time to ensure that your car ages gracefully from an aesthetic point of view. “Take pride and care in your vehicle’s appearance,� Weber says.“Regular washing and occasional waxing not only keeps the finish looking good,it prevents rust and corrosion.Vacuuming the interior prevents dirt from acting as tiny knives to ruin fabrics.� Unfortunately,even a meticulously main-

²5",& 13*%& "/% $"3& */ :063 7&)*$-&Âľ4 "11&"3"/$& Âł tained car or truck will need to visit the repair shop from time to time as the miles pile up. Batteries, tires and brake components,for example,all wear out after only a few years. Bigger-ticket items that usually need replacement at or near the 100,000mile point often include an engine’s timing belt,fuel pump,water pump,alternator and starter, as well as the vehicle’s muffler and exhaust pipes, power-steering pump and universal or CV joint.As a car approaches its “golden years,â€? it’s a good idea to budget each year for such repairs to keep a car running in top condition. Finally, ensure your driving habits don’t work against your car’s longevity.“Accelerate slowly and anticipate your stops to brake gently to prevent accelerated wear and tear,â€? Weber says.“Beating up on your car can really take its toll.â€? CTW Features


More Than Just a Tire Store

2012 CARCARE GUIDE

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ryan Fuller follows one rule for routine maintenance: keep it simple.“I want to get it done and I don’t want to spend my whole life doing it.â€? When Fuller’s not fiddling with vehicles on TV – he overhauled a car in less than seven days on the popular TLC show “Overhaulin’,â€? co-hosted Speed TV’s “Two Guys Garageâ€? for four and a half years and builds bikes on “CafĂŠ Racer TVâ€? on Discovery’s Velocity! – he creates custom cars and motorcycles at his Atlanta shop, Fuller Hot Rods. Here, his best practical maintenance advice to keep cars in shape and looking good. "OOVBM TQB EBZ Fuller’s a big fan of car clay, a detailing product that removes brake dust and surface contaminants that can eventually oxidize and mar the car’s paint. Car clay works a little bit like skin exfoliation.The clay, which can be purchased as a bar, is applied to the exterior of the car prior to polishing and waxing. “Using the clay is like night and day,â€? Fuller says. 2VJDL TIJOF There’s an aisle full of spray-on “instant detailersâ€? that can be used on wet or dry surfaces.The products give a gloss to a car’s exterior, leaving a finish that repels dirt.“It’s like washing your car in between washes,â€? says Fuller.“You just spray it onto your car and wipe it off. It’s a good way to keep you from having to do a full wash too often.â€? 0JM ´FS VQ An oil change may sound like a nobrainer, but many drivers neglect this routine task. Fuller says it’s important to make sure it’s done every 3,000 to 5,000 miles.

&ZF PO CFMUT Patrolling a vehicle’s belts is another easy step in heading off what could be a very big problem.The belts, found in the front of the engine, operate the fan, water pump, alternator and air conditioner. When they wear down, those features will malfunction.“A lot of belts may not look like they’re worn out,â€? says Fuller.“But it can really make a big difference. Basically, everything in your car runs off that one belt.â€? 8BUDI UIPTF XJQFST Fuller has a simple rule for knowing when to buy and install new wipers: “If you don’t feel like you’re changing them often, then it’s not often enough.â€? Six months is the maximum lifespan, he says. He suggests claying the windshield to remove the residue that roughs up wipers. 5BLF UIF UJSFT GPS B TQJO Fuller rotates his tires every 10,000 miles. He also recommends a spin balance, where the car is mounted and the wheels are spun by machine to determine the amount of weight that should be applied to the rims. 5FOE UP USBOTNJTTJPO Have the trans fluid checked at the next oil change. Trans fluid is the liquid in the car that acts as a lubricant for all the moving parts in the transmission. Neglecting a trans fluid change means shortening the lifespan of the transmission. Check the car manual for mileage guidelines. Š CTW Features


2012 CARCARE GUIDE

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Safe Ways to Take Pets on the Road

o those who feel a vacation isn't complete unless the family pet comes along, you're not alone. The U.S. Travel Association says that 49 percent of Americans feel the pet is just another member of the family and 18 percent of U.S. travelers plan to take their pets along the next time they travel. Canada, Australia, New Zealand and the United States have softened laws regarding international travel with a companion animal. With the Pet Passport Scheme, or PETS, individuals may travel freely with their pets to member countries on approved carriers. Some procedures include certification of rabies vaccination and the animal's microchip or tattoo number. Car trips are common forms of travel with a companion animal in tow. While many pets are easygoing, there are some who are unaccustomed to traveling with their owners and may even balk at riding along. Acclimating and protecting your pet for travel will require a little patience and some pointers.

Secure the pet Just as you would buckle up when entering the car, so should you buckle up a pet. It is important to ensure the animal is not a moving target around the car should an accident occur. Not only could you risk injury to the pet, but you also risk injury to yourself if the animal becomes a projectile. Even if an accident does not occur, a jittery pet, or one who is content to jump from back seat into the front, could prove a distraction while driving. He or she could also bump into the gear shift or get stuck under the gas or brake pedal. It is much better to keep the pet secured. Pets may travel in a well-ventilated carrier. Larger dogs may need to be belted into the car with a special dog harness. There are

that even with the windows open, a parked car can rapidly heat up and heatstroke can occur. A similar thing takes place in the winter with the car getting much too cold. If you anticipate having to make stops, be sure to go where you can take the pet out and along with you.

Stashing your toy-sized pooch in your purse is not a safe way to travel with a companion animal.

also barrier screens and gates that can be installed, typically in SUVs, to restrict the pet.

Acclimation Some pets just do not enjoy being placed in a carrier or riding in a car. They may need some coaxing and practice to become comfortable if a trip is planned. The ASPCA suggests getting the pet used to a longer trip by taking a series of short trips first over the course of a few days or weeks. With each trip, gradually increase time spent in the car. It may help to bring along a pet toy or blanket that is soothing to the animal, so he or she associates the car with a safe place, just like home. Even after several attempts to acclimate your pet to the idea of a car trip, the animal may still not be happy about the idea. Talk to a veterinarian about other strategies or

whether a mild sedative could make the travel easier.

Safety tips Although many pet owners are aware of certain dos and don'ts when it comes to traveling with a pet, many still engage in behavior that could be dangerous to the animal. One of the common offenses is letting the pet ride with his or her head outside of the window. While this may seem like heaven to the dog or cat, this puts the pet at risk of being injured by flying objects, including debris in the eyes. It can also increase the risk of the animal falling out of the moving vehicle. Another mistake many people make is leaving the pet inside of a car -- even for a short duration of time. The ASPCAwarns

Comfort and care An animal out of his or her environment or element could become skittish. Try to keep a pet's feeding schedule as close to normal as possible. This will minimize the chances of discomfort or even digestive aggravation. Bring along bottled water or tap water from home because drinking water from an unfamiliar area could result in unwanted digestive distress, which could prove uncomfortable for pet and owner alike. As an added precaution, you may want to invest in rubberized floor liners and waterproof seat covers, says the ASPCA. This helps if the animal gets carsick or has an accident. Removable seat covers can also prove advantageous for collecting fur and keeping the interior of the car less messy than need be.

Identification It is important to always carry proper identification for your pet, as well as documentation of vaccinations. For those who have not yet microchipped their companion animal, now may be the time to do so. The microchip is a very small device implanted under the skin of the pet, usually by the scruff of the neck. It will transmit contact information when a specialized transmitter is waved over the microchip. There's also the old-fashioned method of having your dog or cat collared with an ID tag. Using this in conjunction with a leash and harness will help reduce the chances of losing your pet while on the road.


2012 CARCARE GUIDE

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ften overlooked and underestimated, a car’s tires – with what amounts to four patches of rubber each smaller than a dollar bill meeting the pavement – are responsible for accelerating, steering and stopping a vehicle that can weigh 3,000 pounds or more. There’s too much riding on your tires not to learn all you can before you buy.Start here.

%*: 5FTU 5JNF 'PS /FX 5JSFT Tires that have been damaged irreparably must be replaced,of course. There are more subtle signs.It’s time to go shopping for a new set of tires as soon as a series of horizontal warning bands begins to appear across the tread. You can see how close you’re getting by placing a penny into a tire’s tread groove. If you can see the very top of Lincoln’s head the treads are becoming dangerously shallow.

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Bridgestone Ecopia 180

While it’s prudent to purchase the same type,size and brand that originally came with the car,astute shoppers can customize the performance of their vehicles in certain respects by choosing a different type of tire:

s!LL SEASON TIRES FEATURE TREAD PATTERNS that are engineered to enhance traction in rain and snow while maintaining acceptable levels of ride comfort. Many vehicles come standard with this type of tire.These are different from dedicated mud-and-snow tires that feature large, deep tread blocks to provide the greatest traction over loose surfaces and are typically recommended for winter-use on rear-wheel-drive vehicles. s (IGH PERFORMANCE TIRES EMPLOY A harder rubber compound and put more tread on the pavement to help maximize a car’s cornering abilities. Many sports cars come equipped with highperformance tires; adding a set to any car will improve its handling. Unfortunately,they afford a rougher and louder ride and wear out quicker than standard tires.They also suffer poor wet weather traction, which is why they’re OFTEN REFERRED TO AShSUMMER TIRES v(IGH performance tires should be matched to a vehicle’s top speed as stated in the owner’s manual. It helps to know your alphabet when shopping for high-perFORMANCE TIRES !N 3 IN THE TIRE S IDENTIFIcation code indicates that the tire can maintain a maximum safe speed of up to 112 mph, a T-rated tire is certified to MPH AN ( INDICATES SAFE SPEEDS OF up to 130 mph,aV will take you to 149 mph and Z-rated tires will maintain their integrity at speeds over 149 mph. s 4OURING TIRES ARE AN IDEAL COMPROmise for those who want to obtain nominally better handling without sac$POUJOVFE PO /&95 1"(&


CLARK

rificing traction on wet or snowy roads or suffering a too-harsh ride in the process. s ,OW ROLLING RESISTANCE TIRES ARE COMmonly used on hybrids and other highmileage models and can help improve a car’s fuel economy by about six percent. They’re made with thinner sidewalls, shallower tread depths and specific tread compounds to minimize the force required to make the tire roll.They can produce more road noise than standard tires,however,and may not be available in a given line or for specific makes and models. s %XTENDED MOBILITY TIRES n ALSO CALLED “run flats� – feature self-supporting walls that enable a vehicle to be driven at reduced speeds at limited distances if punctured or otherwise deflated. On the one hand they preclude the need to carry a spare tire, on the other they usually deliver a firmer ride than standard tires.By contrast, so-called“self-sealing�tires are made with a special lining that’s designed to seal most small punctures.

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!LTHOUGH YOU MAY CHOOSE A SET OF TIRES that are the same type as the ones you’re replacing, there may be considerable differences in quality from one brand to another – most importantly how well they’ll perform under extreme conditions. Fortunately, the .ATIONAL(IGHWAY4RAFFIC3AFETY!DMINISTRATION requires that each tire sold in the U.S. be rated according to a set of anticipated performance criteria called the Uniform Tire Quality Gradings.These quantify a line’s relative capabilities according to tread wear, traction and heat resistance. Individual product gradings are embossed on the sidewall of every tire and a database of ratings for all current lines can be found ON .(43! S WEBSITE AT WWW NHTSA GOV 6EHICLE 3AFETY 4IRES s4READ WEAR RATINGS ARE GIVEN ON A NUMERic basis; higher numbers indicate longer THEORETICAL TIRE LIVES !LTHOUGH THESE FIGURES can’t be used as specific mileage projections (since the climate, use of road salt and the materials used to pave roads vary from area to area), they can be used to compare the relative longevity of one tire line versus another.Thus, a tire rated at 200 could be expected to last twice as long as one rated 100. s 4RACTION RATINGS INDICATE A TIRE S RELATIVE

Bridgestone

2012 CARCARE GUIDE

ability to stop a given vehicle on wet paveMENT AND ARE GRADED BASED ON AN !! ! " AND # SYSTEM !! RATED TIRES OFFER THE MOST traction, while C-rated products meet the minimum performance standards required by law. s 4EMPERATURE RATINGS ARE ALSO PROVIDED on a three-letter scale,and grade a tire’s resistance to damage sustained as a result of overheating during sustained highway-speed DRIVING (ERE ! IS THE BEST RATING WITH # THE minimum accepted performance.

4BGFUZ 1BUSPM .POUIMZ 5P %P -JTU It’s essential to ensure your tires are in top shape at all times via regular air pressure checks and visual inspections. Get in the habit of noticing and caring for your tires: s #HECK YOUR CAR S TIRE PRESSURE REGULARLY (at least once a month), including the spare. !LWAYS CHECK THE TIRES BEFORE EMBARKING ON a long trip. s )NSPECT TIRES FOR UNEVEN WEAR CRACKS

foreign objects, or other signs of trauma. Remove bits of glass and other foreign objects wedged in the tread. s %NSURE EACH OF THE TIRE VALVES HAS A valve cap. s $ON T OVERLOAD YOUR VEHICLE #HECK THE owner’s manual for the maximum recomMENDED LOAD FOR THE VEHICLE !ND IF YOU ARE towing a trailer,remember that some of the weight of the loaded trailer is transferred to the towing vehicle. s (ELP KEEP YOUR TIRES RUNNING LONGER BY slowing down if you have to go over a potHOLE OR OTHER OBJECT IN THE ROAD !VOID RUNning over curbs, and try not to strike the CURB WHEN PARKING 3OURCE .(43! CTW Features


2012 CARCARE GUIDE

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By JIM GORZELANY CTW FEATURES

T

he average age of vehicles on the road has reached an all-time high of 10.8 years,according to the market research firm R.L.Polk in Southfield,Mich.Costconscious consumers are choosing to keep their existing cars and trucks rather than trading them in for new models.Unfortunately,as a recent Consumer Reports survey revealed,that also means many drivers are postponing needed repairs or maintenance as a money-saving measure. Delaying service not only represents false economy,it can compromise safety.The car-care experts at AAA Motor Club in Heathrow,Fla.,believe the best way to save money over the life of a vehicle is to choose a high-quality,full-service repair shop and allow them do all of the necessary maintenance and repair work.“This helps prevent breakdowns and often saves money by allowing drivers to make a small repair now rather than a much bigger one $POUJOVFE PO /&95 1"(&


Ford

Lexus

Robert Snyder

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2012 CARCARE GUIDE Jeep

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later,� says John Nielsen,AAA’s director of automotive repair. But making the decision to bring in a car for service is only half the battle.To get the most for their maintenance and repair dollars,consumers need to know how to best deal with an automotive technician so that a trip to the shop won’t ultimately turn sour.According to an informal survey of independent mechanics and repair experts conducted by the online auto-service resource AutoMD.com,here’s a list of dos to follow and don’ts to avoid when taking a car in for maintenance or repairs. $PNNVOJDBUF 1SPQFSMZ The better a consumer is able to convey to a mechanic what’s wrong with his or her vehicle,the easier it is for a technician to diagnose and fix the problem.It’s a good idea to write down ahead of time what ails your ride,noting specific sounds, sensations,leaks and smells,and when and how often they occur.What happened just before the car stopped running;how did it function the day before it didn’t start? Also note when the vehicle was last brought in for service,as today’s problem may be related to last month’s repairs. 4FU 3FBMJTUJD &YQFDUBUJPOT When it comes to auto repairs,quick, cheap and good are usually mutually exclusive terms.Plan to leave a car in the shop for the better part of a day to obtain necessary service and be prepared to pay the going rate for parts and labor.Even if it’s a quick fix,realize there may be several other cars ahead of yours in the mechanic’s service queue.Ask up front how long the car will need to be in the shop and arrange for transportation to and from the

repair facility.And always get a cost estimate before allowing the mechanic to proceed with repairs or service. ,FFQ JU DMFBO Don’t drop off a dirty or cluttered vehicle.Not only is this common courtesy,it can affect the quality of a repair.Tidy up your ride before bringing it in for service and be sure to clear out the back seat and trunk of items like strollers,golf clubs and construction equipment.The mechanic may need to remove them to access a part or perform a specific repair,or they may weigh down the vehicle to an extent that affects the car’s performance. #F BWBJMBCMF Be sure to leave phone numbers with the shop where you can be reached and respond promptly.If the technician isn’t able to contact you to approve a repair, the car will sit and remain unattended for that much longer.Likewise,you’ll want to know that the car is ready and how much the service will cost before heading back to the shop. -FBWF UIF UFDIOJDJBO BMPOF Just about all mechanics who responded to the AutoMD.com service survey disliked customers hovering over them while they worked.While it’s appropriate to spend time with your car and the mechanic to explain the problem,it’s distracting and can be dangerous to remain there after the mechanic has started working.If you’ll be hanging around for a diagnosis or quick service,take a seat in the waiting room,grab a cup of coffee and let a professional do his or her job. CTW Features


2012 CARCARE GUIDE

,&&1*/( 61 "11&"3"/$&4

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P

roper car maintenance means a car should look as good as it runs.A car that appears nearly showroom-fresh can help save money by making the idea of buying a new car seem frivolous. Plus, a meticulously kept vehicle will bring in additional cash when it finally comes time to trade it in. “Keeping your vehicle clean not only

protects your valuable vehicle investment, it also fosters a sense of pride and accomplishment,” says Rich White, executive director of the Car Care Council in Bethesda, Md.“It’s a task that takes very little money or effort,but has huge returns.” What kind of returns are we talking about?According to Kelley Blue Book data, trade-in value for a 2008 Toyota Camry that’s in“very good”condition (only minor wear or visible defects on the body and interior) will be about 20 percent higher

than trade-in value for a comparable version that’s in only“fair”condition, with the paint, body and/or interior in need of reconditioning. At the least, cosmetic car care should involve a thorough washing and vacuuming on an as-needed basis. Purists avoid automated car washes in favor of hand washes.You can do the job yourself in a shady spot with little more than a garden hose,bucket,sponge,towels and car washing solution.Use mild detergent that’s sold

as a concentrate, often with wax added to help maintain a shine. Still, cars should typically be given a proper coat of wax to help fully protect the finish from harmful UV rays and the elements at least once a year, or when water no longer beads on the paint treatment.Various kinds of products are offered in this category including liquid and sprayon waxes in addition to the traditional paste variety. Some cleaner/waxes include a mild abrasive to help remove slight scratches and oxidation in the paint surface. While most name-brand waxes will suffice,enthusiasts often sing the praises of $POUJOVFE PO /&95 1"(&


2012 CARCARE GUIDE

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GPS Usage Tips

Today's drivers rely heavily on GPS technology, or global positioning system devices. GPS has revolutionized the way people drive and use maps and directions

While there are no hard statistics on the number of people who own GPSdevices, thousands of people have either a GPSdevice that comes pre-equipped in a car that they purchased or a stand-alone device that was bought after the fact. These devices come pre-loaded with maps that work with satellites in space. The GPS receiver figures out the distance to each and uses this information to deduce the location of the device in a process called trilateration. GPS devices have made paper maps obsolete for many people. While GPS devices can be very convenient, especially on road trips, there are some tips to keep in mind.

* Place the GPSdevice where it won't obstruct your vision or take your eyes off of the road for a good deal of time.

* Don't treat the GPS as if it is infallible. Even with map updates and other accessories, a GPS can still make mistakes. Use common sense, especially where it would seem the GPS is guiding you in the wrong way.

*Do not play with the controls while operating the car. If you need to adjust something on the GPS, do so only after pulling over to a safe area. * Have a general idea where you are going so you'll know if the GPS is potentially guiding you in the wrong direction and can maneuver in advance.

pure carnauba wax for the dazzlingly deep shine it affords, but it’s costly, is more difficult to apply and tends not to last as long as silicone-based products. Beyond that, any auto parts or department store stocks a sizeable assortment of products that are specially fabricated to help maintain a new-car appearance. Popular brands include 3M,Armor-All,Eagle One,Mothers,Meguiars,Simoniz andTurtle Wax. Here’s a quick rundown of what’s available: s "UG AND 4AR 2EMOVER 4HIS LIQUID IS used to lift stubborn grime, tree sap and bug residue from a car’s finish. It shouldn’t harm the paint if applied correctly,but it’s a good idea to re-treat the area with wax once its cleaned. s (EADLIGHT ,ENS 2ESTORER 5SUALLY SOLD AS a kit that includes sanding and buffing items and the lens polishing chemicals,this is used to bring yellowed plastic headlight lenses back to their original transparency.It takes a bit of time and effort to accomplish, however. s )NSTANT $ETAILER 4HIS SPRAY ON PRODUCT gives a clean car a quick shine.It’s great for removing post-washing water spots, dust and fingerprints, and is commonly used to freshen the appearance of cars on display at auto shows and exhibitions. s 0LASTIC 6INYL 0ROTECTANT 5SED TO CLEAN and shine plastic, rubber and vinyl surfaces inside and out, including dashboards, tires and trim items, this spray-on product also helps protect against fading, drying and cracking caused by UV rays. Go easy on it, however, as overuse can make surfaces look greasy and feel slippery. s 0OLISHING #OMPOUND 4HIS PASTE CAN

help restore a shine to weathered finishes and remove minor scratches from a car’s paint. It’s mildly abrasive, so it should be used sparingly.A specific “clear-coat polishing compound� should be used on recent cars that feature a top coat of clear paint. s 2UBBING #OMPOUND !N ABRASIVE PASTE that’s used to help restore badly dulled and neglected finishes on older cars, it should be used with caution so as not to remove the paint completely.As a bonus, it works great to help buff out otherwise disabling scratches in video game discs. s 3CRATCH 2EMOVER .ICKS AND SCRATCHES in a car’s exterior treatment can be eliminated using this specially applied touch-up paint.It usually comes in an applicator with a special tip used to fill in the scratches. Matching the exact color may be difficult, however, and application does require a steady hand. s 4IRE &OAM 3HINE 4HIS CLEANS AND GIVES tires a wet-look shine and protects the rubber compound against fading and cracking. s 5PHOLSTERY #ARPET #LEANER 2EGULAR use of spray-on cleaners for carpeting and fabric-covered seats is essential to prevent accelerated wear caused by dirt particles grinding their way into the fibers. Those with cars equipped with leather seats and trim should use a specific leather cleaning/ conditioning spray for those surfaces. s 7HEEL #LEANER 3PECIALLY FORMULATED TO not damage the surfaces of painted and clear-coated alloy wheels, this product removes grime, grit and brake dust. It’s not essential for cars having ordinary steel wheels or hubcaps,however. CTW Features


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2012 CARCARE GUIDE

5292 Hwy. 15-501 • P.O. Box 100 Carthage, NC

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rivers who anteed up a premium to purchase fuel-sipping new hybrids and electronic vehicles can shrug at reports that gas prices this year will reach all-time highs. The rest of us are not so lucky. There is hope, however, for improving the fuel economy in the gas-guzzler in your driveway. “The biggest thing is to drive conservatively,” says Larry Carley, an ASE certified technician who runs the auto-help site aa1. com. Aggressive driving, which includes fast starts and stops, can reduce fuel economy. Drive sensibly and observe speed limits. Use cruise control on the highway. Gregg Laskoski, senior petroleum analyst with gasbuddy.com, a website dedicated to locating cheap gas prices in cities throughout the U.S. and Canada, offers these tips to keep costs low: Keep your tires properly inflated. Check tire pressure regularly. “If people have tires that are underinflated they are giving away fuel economy,” Laskoski says. Not only that, but keeping your tires underinflated will cause more wear on them and will force car owners to have them replaced sooner.You can find information on the proper tire pressure for your car in your owner’s manual.

Check your wheel alignment once a year. If the tires are not properly aligned, you could have tires working against each other, which will reduce fuel economy. Perform regular vehicle maintenance. Read the manual and follow the recommendations. Get the junk out of the trunk. Unnecessary weight in the car will reduce performance on the road. People tend to use the trunk of a car as a storage unit, Laskoski says. Removing the weight can immediately improve gas mileage. Consolidate your trips. As gas prices climb, most drivers react by combining errands to be more efficient and to save fuel. Make a habit of planning the week ahead to cut down your mileage, saving time and gas. Consider your use of air-conditioning. Many drivers unthinkingly flip it on, but air-conditioning puts a bigger load on your engine and burns more fuel. Note, though, that it’s a common misconception that lowering your windows is more cost-effective than air-conditioning. When driving on the open roads, open windows increase aerodynamic drag, lowering your fuel economy. Look for fuel rewards programs. Certain retail and supermarket chains offer discounts on gas purchases, says Laskoski. Shopping at particular locations for your needs can cut expenses when the time comes to fill up. © CTW Features


2012 CARCARE GUIDE

Things to Consider Before Buying Auto Insurance

A

uto insurance is necessary for anyone who drives. Though some places allow motorists to drive without insurance, doing so is an unnecessary risk, one that could prove costly should an accident occur. When purchasing auto insurance, many drivers hope to save as much money as possible. That's understandable, as many drivers go years without ever filing a claim, giving some the feeling that they're paying for something they will never use. However, when an accident does occur, paying for

those premiums proves well worth it. While it's important to get the best rates and not overpay for auto insurance, there's more to shopping for auto insurance than simply finding the cheapest policy. The following are a few things drivers should consider when shopping for a new auto insurance policy.

MORGAN’S

* Determine the amount of coverage you need. How much auto insurance coverage a driver needs depends on what the local law requires. Some areas, including densely populated cities with more drivers on the

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road, tend to require more coverage than others because the risk of accident is greater. In addition, some places require all motorists purchase personal injury protection, or PIP, which pays for a driver's medical expenses as well as any lost wages or additional costs that occur as a result of an accident. PIP is not required everywhere, but motorists should weight its pros and cons if they live in a region where PIP is not mandatory. The amount of coverage a driver needs is relative, but Consumer Reports recommends adequate coverage for bodily injury liability is $100,000 per person and $300,000 per accident, and an additional $100,000 for property damage. For drivers leasing or financing a vehicle, the leasing or financing agreement will typically spell out the minimum coverage required, and drivers can choose to increase that coverage if they feel it's necessary. * Explore payment options. Drivers who want to reduce their insurance costs without reducing coverage should explore their payment options. In many instances, drivers who choose to make annual or bi-annual payments instead of monthly installments can save some money is so doing. If your current insurance provider does not offer such an alternative, then shop around for a company that does. * Re-examine your driving history. Speeding and traffic tickets might sting initially, but they will disappear from your record over time. When shopping for auto insurance, re-examine your driving record.

In the United States and Canada, accessing these records can typically be done by contacting the local branch of the Department of Motor Vehicles. If an old speeding or traffic ticket is close to being removed from your record, wait until those disappear before purchasing a new policy.

* Shop around. Drivers often lament paying so much for auto insurance, a safety net few drivers use but all must pay for. Despite that, many motorists continue to overpay for their insurance because the popular misconception is that shopping for a better policy is inconvenient and tedious. But the Internet has made it much easier for consumers to shop for a better auto insurance policy. When shopping for quotes online, have your vehicle registration and identification number as well as your driver history on hand so the quote is as accurate as possible. Print out each quote and then compare them to find the best deal. If another company is offering a deal significantly better than your existing policy, discuss that with your current provider, who might match the rate to keep you as a policy holder. * Shop for discounts. Another thing to consider when shopping for an auto insurance policy is the availability of discounts. Many companies reward policy holders for good behavior, such as driving without an accident and earning good grades in school. Other companies even offer a one-time accident amnesty, forgiving drivers for their first accident by not raising their rates when an accident occurs. These discounts can add up to substantial savings over the course of the policy, so do your homework.


More Than Just a Tire Store

2012 CARCARE GUIDE

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We’re proud to be part of the...

By LINDSEY ROMAIN CTW FEATURES

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NATIONWIDE LIMITED WARRANTY Our Nationwide Limited Warranty is Accepted at More than 2,200 Network Locations Across the United States and Canada The Tire & Service Network Promise... We promise our work will be performed to the highest professional standards. We promise to protect your rights with a nationwide warranty. ASK ANY PERRY BROTHERS ASSOCIATE FOR MORE INFORMATION ON THIS GREAT WARRANTY

PROUD MEMBER OF THE GOODYEAR TIRE & SERVICE NETWORK

$ 1000 OFF ANY SERVICE Customer Service Guarantee

MOST CARS & LIGHT TRUCKS PERRY BROTHERS AUTO SERVICE

MUST PRESENT COUPON FOR THIS SPECIAL OFFER MAY NOT BE COMBINED WITH OTHER DISCOUNTS OR SPECIAL OFFERS

COUPON 5-31-2012 3-31-2012 EXPIRES

Brake Service State Inspection Wheel Alignment Radiator Service Lights & Wiper Blades Air Conditioning Service Belt & Hose Replacement Mufflers Engine Service Batteries Exhaust System Repair 102 PINEHURST AVE., SOUTHERN PINES 910-692-7818 New Store Hours: Mon. through Fri. 8am - 5pm Enjoy FREE Wi-Fi and Coffee While You Wait

ryan Fuller follows one rule for routine maintenance: keep it simple.“I want to get it done and I don’t want to spend my whole life doing it.â€? When Fuller’s not fiddling with vehicles on TV – he overhauled a car in less than seven days on the popular TLC show “Overhaulin’,â€? co-hosted Speed TV’s “Two Guys Garageâ€? for four and a half years and builds bikes on “CafĂŠ Racer TVâ€? on Discovery’s Velocity! – he creates custom cars and motorcycles at his Atlanta shop, Fuller Hot Rods. Here, his best practical maintenance advice to keep cars in shape and looking good. "OOVBM TQB EBZ Fuller’s a big fan of car clay, a detailing product that removes brake dust and surface contaminants that can eventually oxidize and mar the car’s paint. Car clay works a little bit like skin exfoliation.The clay, which can be purchased as a bar, is applied to the exterior of the car prior to polishing and waxing. “Using the clay is like night and day,â€? Fuller says. 2VJDL TIJOF There’s an aisle full of spray-on “instant detailersâ€? that can be used on wet or dry surfaces.The products give a gloss to a car’s exterior, leaving a finish that repels dirt.“It’s like washing your car in between washes,â€? says Fuller.“You just spray it onto your car and wipe it off. It’s a good way to keep you from having to do a full wash too often.â€? 0JM ´FS VQ An oil change may sound like a nobrainer, but many drivers neglect this routine task. Fuller says it’s important to make sure it’s done every 3,000 to 5,000 miles.

&ZF PO CFMUT Patrolling a vehicle’s belts is another easy step in heading off what could be a very big problem.The belts, found in the front of the engine, operate the fan, water pump, alternator and air conditioner. When they wear down, those features will malfunction.“A lot of belts may not look like they’re worn out,â€? says Fuller.“But it can really make a big difference. Basically, everything in your car runs off that one belt.â€? 8BUDI UIPTF XJQFST Fuller has a simple rule for knowing when to buy and install new wipers: “If you don’t feel like you’re changing them often, then it’s not often enough.â€? Six months is the maximum lifespan, he says. He suggests claying the windshield to remove the residue that roughs up wipers. 5BLF UIF UJSFT GPS B TQJO Fuller rotates his tires every 10,000 miles. He also recommends a spin balance, where the car is mounted and the wheels are spun by machine to determine the amount of weight that should be applied to the rims. 5FOE UP USBOTNJTTJPO Have the trans fluid checked at the next oil change. Trans fluid is the liquid in the car that acts as a lubricant for all the moving parts in the transmission. Neglecting a trans fluid change means shortening the lifespan of the transmission. Check the car manual for mileage guidelines. Š CTW Features


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A GREAT DEAL AND A GREAT DEAL MORE! Proud Members of the Pinehurst Automall Family Are you in the market for a new or used car, but don’t We have been serving our customers for over 25 years want to deal with the hassle of salesmen while and would love to help you find your next vehicle. shopping? So stop by Pinehurst Toyota, Pinehurst Hyundai or Pinehurst Toyota, Pinehurst Hyundai and Pinehurst Pinehurst Kia’s showrooms and take a look around. Kia’s showrooms are filled with employees that are We will be happy to help you, when you’re ready. You truly there to help you, not pressure you. We take can also visit us online 24/7 to search our inventory, pride in our approach to helping you with your pur- make service appointments and more! chase, never a sales pitch or any tricks.

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