Research Paper
ISSN No : 2454-9916 | Volume-1 | Issue-1 | August-2015
A Study on Information Technology with specific focus on IT Service Management Mr. Bhavinkumar Saravaiya MBA Sem III, 290, S.V. Institute of Management, Kadi.
Introduction The Information Technology industry provides the foundation for chip production, communication systems, and computer systems. Tech companies are the businesses which develop and manufacture the products which drive the increasing efficiency of the world. Such products include cellphones, televisions, computer systems, as well as other communication and information systems. It is a large industry with vast growth potential, but globalization is increasing making it somewhat volatile as new impressive entrants are funneling in.
to contract by a significant two point one per cent (compared to positive rates of growth of six point two per cent in 2008 and a high of nine point eight per cent in 2006). Asia Pac is likely to witness a sharper fall in the growth rate, i.e. from thirteen point four per cent in 2007 to five point five per cent in 2010E in comparison to the world growth estimated at Six point two per cent in 2010E from the 2007 figures of Nine point seven per cent. The overall impact of the global financial crisis has been felt in Asia / Pacific in terms of the local stock exchanges and currency exchange rates and lower GDP growth forecasts for 2009.
Research Methodology Primary Objective: Ÿ The main objective of this study is doing a depth analysis of IT Industry with specific focus on ITSM
3.2 Characteristics of Global IT Industry With the advent of the information era, IT and the information industry are becoming the main stimuli of world economy, driving the transformation from industrial society to information society, while causing the institutional reform and changing the realistic economic activities and social life. Just as what Okinawa Charter on Global information Society points out: information and communications technology is one of the most potent forces in shaping the twenty-first century. Its revolutionary impact affects the way people live, learn and work and the way government interact with civil society. IT is fast becoming a vital engine of growth for the world economy.
Secondary Objective: To study the external environment factor affecting IT Industry in India.
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To study the status of deferent IT company in Indian Market.
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To study the attractiveness of Indian IT Industry in Indian.
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To understand the size and growth of IT companies in India.
Collection of Data: Data Type: Secondary Data Limitation: Time Constraint The research is totally base on secondary Data
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A Study of this type can not be without limitations. It has been observed that IT Industry is fast moving and keep changing technology and statistic. This attitude has been a major hurdle in data collection. Research Design and Instrument In India there is not more structured information on IT Industry. Even the no of research papers available is very limited. The research design used is descriptive in nature. (The attempt has been made to collect maximum facts and figures available on the availability of IT Service in India.) This research is based on secondary data collected from the published material. The data was also collected from the publications and internet uploads for IT industry. Study of World Market 3.1 Global Scenario of Industry As 2008 ended, predictions of where the world economy is heading turned dire. The World Bank projected world output to grow by a mere point nine per cent in 2009 (as compared with two point five per cent in 2008 and a high of four per cent in 2006) and world trade
International Education & Research Journal [IERJ]
Technical changes The technology of telephony and computing has created an increasingly mobile environment where communications and connectivity are expected anytime and anyplace. Society has become accustomed to connectivity that provides access to information on demand in all aspects of every day life. Demand for connectivity to full network service anytime and anyplace has resulted in enormous growth in wireless networks in the last few years comparable to the explosive growth of the Internet in the '90s. Over one billion people have access to the Internet today by wired and wireless access and it is predicted that over two billion people will have wireless access to the Internet by 2010. Investment The productivity paradox refers to the contradictory evidence surrounding changes in firm-level productivity associated with IT investments. Productivity measures the ratio of outputs, such as the number of manufactured units, to one or more inputs, such as labor and cost of raw materials. If IT has a positive effect on productivity, then more output should be generated for the same level of input. If IT has a negative effect on productivity, then less output would be expected for the same level of input. IT usage has the potential to lower the costs of raw material transformation and to increase output per dollar of labor. However, productivity gains associated with IT investment have been difficult to disaggregate from other firmlevel effects. IT Risk and IT Fraud Meanwhile, banks – the custodians of most of our cash - are offering their customers new and more convenient ways to manage funds. Telephone banking, Internet banking and Mobile banking have been
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