New Employee Handbook

The International School Bangalore

NEW EMPLOYEE

HANDBOOK 2024-25

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WELCOME FROM THE PRINCIPAL Welcome to TISB! As a new employee, you are joining the team that has made TISB not only one of the top schools in India but indeed around the world. TISB is a sought-after boarding and day school which is vibrant and ambitious and strives for high standards and achievements.

I wish you every success in your new role, and I hope that with support from your colleagues you quickly feel at home and your experience will be challenging and fulfilling both personally and professionally. Please remember that at TISB every role and every individual is important; and it is our expectation that you will quickly connect with our core values and build positive working relationships.

This handbook should not be considered as an employment contract or an agreement of employment but should be viewed as a source of useful and important information to ensure your re-location planning, arrival at TISB and settling in goes as smoothly as possible. We have attempted to be as detailed as possible without overburdening you and if there are any changes, we will update you immediately. Good luck and if you have any queries, please contact HR at hrasst@tisb.ac.in. I look forward to meeting you and more importantly working with you.

With best wishes

Dr. Caroline Pascoe

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THE BOARD OF GOVERNORS

Dr. KP Gopalkrishna Chairman & Founder

Dr. Santhamma Gopalkrishna Dean & Founder

Mr. Hari Krishnan CEO

Dr. Bindu Hari Vice-Chairperson & Director

Ms. Josheta Hari Associate Director

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OUR SCHOOL The International School Bangalore is located on a 140-acre campus in Dommasandra, Sarjapur of Bangalore, in Southern India. TISB was founded in 2000 by the school’s Chairman, Dr K P Gopalkrishna, an eminent leader in education, and is one of India’s most reputable, independent, selective, international boarding and day schools. Dr Gopalkrishna is also the Chairman and Founder of The National Public Schools (NPS) which have become a model that many schools seek to replicate under his advice. Throughout its history TISB has delivered consistently high academic standards and strives to combine traditional values with a modern, global approach to life and learning.

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Respect

Acceptance and Equality

Collaboration and Camaraderie

Honesty

TISB believes in respect towards students, staff and the school, and fostering relationships based on fun and friendship.

TISB prides itself on student equality and fairness

TISB’s community spirit and friendly atmosphere allow

We feel proud to be part of our school community with

regardless of age, background or ability. Diversity is accepted and valued so no one feels

individual personalities to develop, and our student-led events and activities foster a

a desire to excel and to do the best we can with integrity and honesty.

excluded or less important.

supportive, nurturing and caring community.

WORKING IN TISB TISB is a globally minded, international, co-educational, boarding and day school situated in 140 acres of stunning grounds in the Whitefield area of Bangalore, India. Students study the Cambridge PY Curriculum, English National Curriculum for English and Maths and a bespoke concept-based curriculum for other subjects, Cambridge IGCSE (International General Certificate of Secondary Education) and International Baccalaureate Diploma Programme and English is the language of instruction throughout the school. Working at TISB will provide you with a rewarding opportunity to impact the developing lives of students from a range of diverse backgrounds.

LIVING IN BANGALORE Bengaluru (formerly Bangalore, and still known by many as Bangalore) is a unique and rapidly growing cosmopolitan city. English, Hindi, T amil, Telegu and Urdu and the local language of Kannada are the main languages spoken in Bangalore; with the majority of people having at least some understanding of English.

LIVING ON SITE AT TISB A number of staff opt to live on-campus and contribute extensively to the boarding community. More specific information regarding on-campus living can be found in the RESIDENT HANDBOOK STAFF HANDBOOK

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OUR AIMS We endeavour continually to improve the educational provision we deliver through: ACADEMIC EXCELLENCE With passionate teaching, our students will gain exceptional academic skills, be aspirational thinkers and have a thirst for lifelong learning. They will develop a depth of knowledge and an independence of mind and spirit to allow them to become the best version of themselves.

BREADTH OF OPPORTUNITY Our students will have the opportunity to take risks and learn that failure is part of success, giving them the strength, resilience and confidence to achieve. Opportunities to explore and persevere with passions and interests outside the classroom will broaden horizons and develop character and curiosity.

GLOBAL COMMUNITY Our students are instilled with a sense of humility and integrity. They are compassionate, open-minded, respectful people who act to make a positive impact on the lives of others and the wider world.

CHARACTER Our students combine tradition, morality and ethical values with forward thinking and a modern global outlook. They are reflective, creative and analytical, and consider their own learning and experiences while showing others empathy, compassion and respect.

BEYOND TISB Our students will have the opportunity to fulfil their dreams by attending the world’s best universities and colleges. TISB will equip them with the tools, attributes and skills to be healthy, happy and successful global citizens who will create their own destiny.

NEW EMPLOYEE CHECKLIST 01.

First Day at TISB

02.

Personal Information

03.

Medical Form

04.

Emergency Medical Information

05.

ISAMS Data: Admin | PY | Senior | Boarding

06.

Information on Opening of Salary Account

You are requested to fill out the forms and share a copy along with the documents mentioned above in one mail to hrasst@tisb.ac.in Subject line: New Employee Data: (your name)

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NEW EMPLOYEE INSTRUCTIONS INTRODUCTION TO IT At TISB we aim to give our Staff, Students & Parents a modern IT Infrastructure that aid in their work, academics and access to information. The infrastructure includes a mix of several Servers, over 200 Wireless access points across the campus, Smart Interactive Panels in the classrooms, Projectors and Computer labs.

On joining, all staff are provided with an Internet/Wi-Fi connection and an official email ID and password to access Microsoft 365 suite of apps, including Outlook (for email), OneDrive (for storage) and Teams (for online meetings and classes).

OUTLOOK Please use your official TISB credentials to login to portal.office.com or office.com to access your Microsoft Office 365 account. Our network manager has set up your current password; this password must be changed when you meet with him during the new staff induction programme. If you have issues logging in, please do not get worried; we will assist you with any IT-related queries when you are here.

Once you have successfully logged in, you can use this ID to correspond with your Line Manager.

INSTRUCTIONS TO SET UP TISB EMAIL ID & SIGNATURE 1) Open Outlook in edge/chrome > Settings > View all Outlook Settings > Compose and Reply > 2) Edit the signature template to reflect your name & designation The signature should look like this:

STAFF PORTAL You can log on to TISB website: www.tisb.org and access the Staff Portal. Please ensure that you visit the Staff Portal regularly – it is a store house of information.

Login details are below: Login: staff@tisb.in Password: B@ng@l0r3

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ONEDRIVE Staff storing any work data should remember to back it up regularly to the school-provided cloud storage (OneDrive) and should refrain from storing information on local machines or on memory sticks.

Each staff member is allocated 1TB of cloud storage space on OneDrive, and an additional 4TB is given automatically once all is filled up.

INSTRUCTIONS TO CONFIGURE ONEDRIVE ON YOUR PERSONAL LAPTOPS Download OneDrive app on your laptop or phone Sign in with your TISB Microsoft 365 account and follow the on-screen prompts to link

IMPORTANT INSTRUCTIONS Any confidential / important documents such as question papers should be password-protected before uploading to OneDrive.

Check recipients before sharing any file or folder.

When sharing files/folders using OneDrive, it is recommended to set link expiry or block download to avoid any security issues. This will help automatically revoke access during accidental shares.

TEAMS Microsoft Teams is our online collaboration platform for meetings and online classes. More details will be shared during the induction programme or when needed.

Staff must install Microsoft Teams on their personal laptops/phone to join any meetings and should ensure to keep their cameras ON during any meetings/classes. They should also keep the Teams application up to date from time to time.

INSTRUCTIONS TO ADD TISB WORKING CALENDAR TO YOUR ACCOUNT TISB Working Calendar & iSAMS calendar holds information about all school events and staff must refer to these calendars from time-to-time to know the events taking place in the school.

To add, this calendar to your Outlook, Open Outlook > Calendar > Add Calendar > Add from directory > Choose your account from drop-down > then type wcalendar@tisb.ac.in > and then Click “Add” Should you require any event to be included to the working calendar, please get in touch with your HOD/Grade Coordinator who will then get in touch with the Deputy Principal to update.

ISAMS 2FA (2 FACTOR AUTHENTICATION) iSAMS, our school information management system requires 2FA to be configured on staff phones to login.

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INSTRUCTIONS TO CONFIGURE MICROSOFT AUTHENTICATOR 1) Download and install the Microsoft Authenticator app from Play Store or AppStore 2) On a computer, login to iSAMS using the username and password provided and a QR code will be displayed on the screen.

3) Now open the Authenticator app on your phone and click add > other > “allow access to camera when prompted” > and point the phone camera at the "QR Code" displayed on the computer screen.

4) Now enter the code displayed on your phone into the computer screen (below the QR code) to login to iSAMS. “Staff are required to read and respond to the ICT Policy document available on the Staff Portal” All IT support queries are to be sent to itsupport@tisb.ac.in only.

IMPORTANT POLICIES 1) Fire Evacuation Policy 2) TISB Staff Leave Policy 3) Child Protection Policy 4) Staff Code of Conduct 5) ICT Acceptable Use Policy

All the policies can be found in the staff portal. Please refer to the portal regularly to view changes

TERM DATES You can find the Term Dates for the current & the next academic year in our website. Please note that the dates are subject to changes often, so it is always important to refer to the website to be get the upto-date information.

Link to Term Dates RAISING CONCERNS Staff concerns should initially be raised through your Line Managers who should report them to HR or to the Principal.

WHO TO CONTACT LIST STRUCTURE OF SCHOOL DAY 1. Buses arrive at school from 7:00am onwards.

2. Secondary school students go straight to school for registration; KG students go straight to their classrooms; Grades 1 to 5 students assemble on the field adjacent to the car park and are escorted into the school by their teachers.

3. All staff must register by 7:20 am using their staff ID card as lessons begin at 7:30 am.

4. There are nine lessons in the day, with a 20-minute morning break and a staggered lunch break.

5. School finishes at 2:30 pm and the extra-curricular activities programme (2:50 pm to 4:05 pm) begins once the term is underway.

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DRESS CODE TISB staff are role models for students and our appearance and demeanour give first, important impressions of the school to parents and the general public. Staff are expected to dress accordingly and maintain high standards of appearance at work and when on school business; the dress code is therefore formal and conservative. Refer Staff Code of Conduct available in the staff portal.

Guidelines for all staff members: • Hair should be well groomed • Hair colour should be of natural tones (brown or black). Extreme hair colour such as green, purple, pink, blue, etc. Are strictly prohibited • TISB has an extended campus such as large number of steps, therefore, it is important that staff wear footwear that allows easy movement and is safe. High heels are not recommended and care should be taken when wearing open shoes • Denim, corduroy, stonewashed trousers, collarless/collared T-shirts are not permitted.

• Tattoos/skin decorations should be as far as possible concealed • Provocative or revealing clothes are not permitted e.g vest tops • Logos or wording on clothing should not be offensive Male staff Trousers, shirt, tie, socks, and shoes should be worn. Hair should be trimmed at the nape and above the collar. Long sideburns and unkempt facial hair are not permitted, beards should be kept short and trimmed or men should appear clean-shaven. Trousers/pants should be fitted. Except when required for religious/cultural purposes the wearing of earrings is discouraged.

Female staff The recommendation is to wear the sari/salwar kameez or smart western clothing. Skirts and dress length should not exceed more than 2" above the knee. When worn earrings should be discreet.

If the dress code is not followed, · An informal alert will be sent from Senior Leadership Team · Continuous disregard of the dress code may lead to formal written warning

COMPENSATION AND BENEFITS POLICY All TISB employees are paid on the 5th of each month into a Standard Chartered salary bank account. The benefits an Indian TISB staff receive are contribution towards employee’s provident fund and contribution towards gratuity. Staff children receive education scholarships only on school fees. Housing is provided free to staff living on campus. Consumables are charged for staff living on campus accommodation.

ICT ACCEPTABLE USE POLICY – STAFF This policy applies to all staff of The International School Bangalore (TISB). TISB seeks to embrace the use of ICT to enhance teaching, learning and administration within the school. IT Support Team could be reached at itsupport@tisb.ac.in.

All organisations (including schools) where computers are in use are advised to have a code of practice such as this. It is necessary to outline the principles underpinning appropriate computer use, make expectations clear and ensure users are fully aware of the consequences of not following the code of practice and indulging in computer misuse. All TISB staff must sign a copy of this policy. (The policy is available on the staff portal/page no. 8 of this document).

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APPRAISAL PROCESS AND PROBATION On joining TISB for any position in Teaching, Boarding or Administration, you will be on probation for 1 year from the date of joining. The probation period may be extended at the management's discretion based on your performance during the probation period. On successful completion of the probation period, you are likely to be confirmed as a permanent staff member. Increments are dependent upon performance and appraisal and are only made in September of each academic year.

Appraisal process – Teaching Staff Announced and unannounced class observations are completed by the respective HOD. A Probationary target is followed throughout the year managed by HOD and Deputy Principal PY and Senior School.

Before completion of 1 year of probation the Deputy Principal PY shares the compiled details with HR which is sent to Principal for final recommendation.

HOD and Deputy Principals of PY and Senior school conduct appraisal meetings for Staff Members Appraisal process – Non-Teaching Staff The Principal conducts appraisal meetings for Senior Leadership Team.

Admin staff appraisal are conducted by the Line Manager, Principal decides the final recommendation.

Boarding staff probation appraisal meetings are conducted by Deputy Principal Pastoral and Head of Boarding and shares the compiled details with HR which is sent to Principal for final recommendation.

Probation Process - Teaching Staff (PY and Senior) HR will meet with new staff after 1 month for an informal conversation The first appraisal will be in the month of November after completion of 3 months An announced lesson observation and reflection followed by a feedback meeting with the Staff/HOD The HOD shares the Lesson Observation and Reflection and Probationary Monitoring Form with SDPA/Overseeing DP and HR The second appraisal will be in the month of March after completion of 6 months An unannounced lesson observation and reflection followed by feedback meeting with the Staff/HOD and the overseeing Deputy Principal The HOD shares the Lesson Observation and Reflection and Probationary Monitoring Form with SDPA/Overseeing DP and HR The final appraisal will be in the month of May before end of May A target completion meeting with the Staff and the HOD The HOD shares the FINAL Probationary Monitoring Form with SDPA/Overseeing DP and HR after completion of the form including Staff comments.

HR shares the FINAL Probationary Monitoring Form with the Principal for review and approval.

Probation process – Non-Teaching Staff (Boarding) HR will meet with new staff after 1 month for an informal conversation The first appraisal will be in the month of November after completion of 3 months A feedback meeting with the Staff/HOB and DPP The HOB shares the Probationary Monitoring Form with DPP and HR The second appraisal will be in the month of March after completion of 6 months A feedback meeting with the Staff/HOB and DPP The HOB shares the Probationary Monitoring Form with DPP and HR The final appraisal will be in the month of May before end of May A target if any completion meeting with the Staff/HOB and DPP The HOB shares the Probationary Monitoring Form with DPP and HR HR shares the FINAL Probationary Monitoring Form with the Principal for review and approval

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Probation process - Non-teaching Staff (Admin) HR will meet with new staff after 1 month for an informal conversation The first appraisal will be in the month of November after completion of 3 months. A feedback meeting with Staff and Principal. Principal shares the Probationary Monitoring Form with HR The second appraisal will be in the month of March after completion of 6 months. A feedback meeting with Staff and Principal. Principal shares the Probationary Monitoring Form with HR The final appraisal will be in the month of May before end of May A target if any completion meeting with Staff and Principal Principal shares the Probationary Monitoring Form with HR Principal will review and approve the Final Probationary Monitoring Form

COMMUNICATING WITH PARENTS Parents are our customers, and they deserve the best customer service.

Often a kind word can quickly diffuse a difficult situation.

Word of mouth is our biggest asset but can also be our biggest concern.

It is important to remember that whenever you communicate with parents it should be with the utmost politeness and professionalism.

When writing to parent s your communication should always star t with Dear Mr/Ms xxx or Good morning/afternoon if you are unsure of their salutation When communicating with parents or students, use Email Wizard in iSAMS, and remember to use the template options to personalise the email.

When sending a Form to parents or students, please hide the link behind text rather than send the long form URL Watch this video for instructions on how to put a link behind words.

FRIDAY NEWSLETTER Friday newsletters are sent every week to parents, staff & high school students. These newsletters are one of TISB's best communication tool. If there is any information that your department needs to send out, you are requested to share it with Principal and cc Mr. Santanu or Mr. Naveen.

OFFICIAL PPT TEMPLATE Please use this template for all official TISB presentations: Master Copy This is a view only copy hence template should be downloaded and edited.

TISB SOCIAL MEDIA HANDLES TISB has an active social media & web presence handled by professionals. TISB staff is also expected to help maintain the presence by sharing photos and information with the person in charge.

TISB staff is not allowed to post pictures of students on their personal accounts. The only exception is if you are using a professional account on Twitter. The staff has to tag @TISBangalore in all posts regarding school. While we do not expect you to blur any faces - make sure that the names of the students or any sensitive material is not shared on the account. TISB staff cannot "friend/follow" students until the students have graduated.

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TISB LinkedIn is one of our great recruitment tools. When updating your current employer, make sure to select the correct TISB account as there are a few faux accounts. Follow the Linkedin page to stay connected to TISB professional network.

For queries regarding TISB branding & communications, please contact Ms. Shobhita (kshobhita@tisb.ac.in)

Make sure to follow us on social media!

SMUGMUG SmugMug is the official TISB Gallery. You can login using the credentials below.

SmugMug login: https://tisb.smugmug.com Password: trojans2024 Please note that the whole TISB Community (Parents, Teachers & Students) can upload their photos to SmugMug when an event upload link is shared. We are building a TISB archive and want photos from all perspectives. We are continuously monitoring & reviewing the upload galleries.

WELCOME TO TISB! The International School Bangalore Whitefield - Sarjapur Road, Near Dommasandra Circle Bangalore 562125 +91 80 6723 5900 www.tisb.org