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A Future in Science Building on Madiba's Legacy BLO EMFO NT E I N CAPE T O W N DURBAN E A S T L O NDON GABORONE GEORGE HOEDSPRUIT JOHANNESBURG KIMBERLEY LUBUMBASHI LUSAKA MAPUTO PORT ELIZABETH RICHARDSBAY WALVIS BAY WINDHOEK HARARE
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This Month's Best Reads JULY 2013 Events: 10 North | 12 South | 14 In Between Bits & Pieces: 17 Travel Tips & Gorgeous Goodies Bites: 20 Restaurants & Taste Experiences Special Feature: 22 The Capture Site: An Historical Moment Frozen in Time Travel: 28 Cape Town’s Inner City Offering | 42 The Washie 100 Mile Race | 48 Maropeng’s Bone Detective’s Tour | 54 Meet Mma Ramotswe’s Maker Feature: 36 Shooting South Africa – Jürgen Schadeburg | 69 Mandela School of Science & Technology Motoring: 80 Lexus IS350 | 85 Jeep Roundup | 95 Subaru BRZ Gadgets: 100 Must Haves for Technophiles
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SA EXPRESS 0 8 CEO Letter 1 0 5 SA Express Fleet 1 0 6 We Fly For You: Our Vision and Values
1 0 7 Safety and Route Map 1 0 8 Flight Schedule 1 1 1 Passenger Letters
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JUNE 2013 Special Feature:
33 Pilots Against Poaching Business: 62 Botswana Covered | 73 E-Toll-Proof Your Business | 77 South African Conferencing Trends | 88 Talking Tourism in Victoria Falls Feature: 97 The World Transplant Games Books: 102 New releases and Must Reads
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SA EXPRESS Divisional Manager: Communications and PR Keitumetse Masike Tel: +27 11 978 2540 kmasike@flyexpress.aero Customer Care Department Tel: 0861 729 227 customercare@flyexpress.aero Twitter: @flySAexpress Facebook: SA Express Airways
F I R S T
INDWE Indwe is published by TCB Media (Pty) Ltd In association with Tauro Creations and June Communications Tel: 0861 THE MAG (843 624) COVER IMAGE ©Em Gatland Photography (www.facebook.com/ emgatlandphotography) Publisher Bernard Hellberg | bernard@tcbgroup.co.za Editor Nicky Furniss | nicky@tcbgroup.co.za Senior Designer Joanne Mc Laren | joanne@virtualdavinci.co.za DIRECTORS Publishing Director: Bernard Hellberg Production and Distribution Advisor: Obed Sealetsa | nolo@tcbgroup.co.za Communications Advisor: Pam Komani | pam@junecommunications.co.za ADVERTISING SALES Tel: +27 12 425 5800 National Sales Manager Bryan Kayavhu | bryan@tcbgroup.co.za +27 83 765 6691 Senior Account Managers Chantal Barton +27 83 459 3086 chantal@tcbgroup.co.za Calvin van Vuuren + 27 82 582 6873 calvin@tcbgroup.co.za Jeanette Gosling +27 82 371 3083 jeanette@tcbgroup.co.za Nikki de Lange +27 83 415 0339 nikki@tcbgroup.co.za Robyn Shillaw-Botha +27 83 629 8818 robyn@tcbgroup.co.za DISCLAIMER: All material is strictly copyrighted. All rights are reserved. Reproduction in whole or part is prohibited without prior permission from the publisher. Opinions expressed in Indwe Magazine are not necessarily those of SA Express.
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How are you building on Madiba’s legacy? Nelson Mandela needs no introduction to the global community. His deeds are well known around the world. That is why it came as no surprise when, in 2009, the United Nations declared his birthday, 18th July, as Nelson Mandela International Day. I stand as a proud South African and beam with pleasure to know that Madiba’s legacy is synonymous with inspiring people to be agents of change in their communities. As organisations, it is imperative that we continue commemorating Nelson Mandela International Day with activities that connect our people with the community in general. Education is a key pillar in our socioeconomic development strategy, and the company is committed to playing a role in the creation of sustainable communities. To date, over 1,500 Grade 1 learners have benefited from our stationery drive, and we have also donated computers to schools and enterprises operating in our stations. Through these initiatives, we provided an opportunity for our staff members to make a difference in their communities. At SA Express, we are also thrilled to be associated with Stop Rhino Poaching. SAXPA (SA Express Pilots Association) has raised R50,000 towards a tracking dog that will assist in anti-poaching efforts. SA Express has matched this effort with an additional R50,000, and we will use the money to raise awareness at all of our stations. I would also like to pay homage to
the late Captain Laurie Kay, who was a staunch champion of animal rights and a vociferous advocator against rhino poaching. Laurie was committed to the anti-poaching campaign and in his free time flew helicopters on anti-rhino poaching patrols. His contribution to the aviation industry and his work in assisting with poaching prevention will remain part of his legacy. SA Express thanks the Honourable Minister Malusi Gigaba for attending our prolific events in the month of June. At the Cadet Pilot Training Event we shared that SA Express continues to strive to be the best organisation that trains young pilots in South Africa. Additionally, the launch of the Durban-Harare-route will enable Zimbabwe, South Africa and other countries in the Southern African Development Cooperation (SADC) to grow tourism and trade opportunities in the region. As we enter the second half of the year, I am proud of the achievements of SA Express, and extend my gratitude to all our staff members who make SA Express the best company to work for. Regards
Inati Inati Ntshanga CEO
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EVENTS | NORTH 2 5 – 2 7 J U LY
All About Art TURBINE ART FAIR, NEWTOWN, JOHANNESBURG The Turbine Art Fair is the ideal starting point for those who wish to start collecting South African art. It is also a platform for up and coming artists to show their work. Paintings, original prints, sculpture and photography will all be on show, and over 40 galleries will be represented. A series of free lectures will also be held during the ZHHNHQG WR KHOS HGXFDWH ´UVW WLPH EX\HUV RQ KRZ 10 – 21 JULY
to start their collections. Tickets are available from
Tutus and Talent
www.ticketweb.co.za. // WWW.TURBINEARTFAIR.CO.ZA
SWAN LAKE, MONTECASINO, JOHANNESBURG
2 – 3 AUGUST
Wrestling Action
Petersburg Ballet Theatre will return to
WWE LIVE, COCA-COLA DOME, JOHANNESBURG
Johannesburg in July to present a full
WWE’s unique brand of action packed
length, four act classic production of the
entertainment is returning to South Africa for
world’s most famous ballet, Tchaikovsky’s
WKH ´UVW WLPH LQ WZR \HDUV ZLWK ::( /LYH )DQV
Swan Lake. It has been six years
have a chance to see all their favourite WWE
since South African audiences last
SmackDown Superstars and Divas, including
thrilled to performances of the
Alberto Del Rio, Randy Orton, Sheamus, Big
55 member company of the St Petersburg
Show, Mark Henry, Wade Barrett, Sin Cara
Ballet Theatre. Their last South African
and The Great Khali. South Africa’s own Justin
performances were sold out, and it
Gabriel, Tons of Funk, The Funkadactyls and
looks likely that they will repeat that
The Bella Twins will also put in an appearance.
feat this year. Tickets are available from
Tickets are available from Computicket.
Computicket. //WWW.COMPUTICKET.COM
//WWW.COMPUTICKET.COM
The internationally acclaimed St
28 JULY
A Stroll Through the City DISCOVERY 702 WALK THE TALK, JOHANNESBURG The Discovery 702 Walk the Talk is one of the biggest mass participation sporting events in the world (bigger than the New York, London and Berlin marathons), with entries capped at 50,000 people. There are four different distances to choose from – 5 km, 8 km, 15 km and 30 km – and Discovery Vitality members will earn 3,000 points for the 5 km and 8 km routes and 5,000 points for the 15 km and 30 km routes. To enter, visit
//WWW.WALKTHETALK.CO.ZA 12
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EVENTS | SOUTH 7 JULY â&#x20AC;&#x201C; 25 AUGUST
0" w 2&# ',2#0 &'**1 DELHEIM CHEESE & JAZZ FONDUE, STELLENBOSCH 'LS LQWR D PHOWLQJ SRW RI FXOLQDU\ EOLVV ´QH ZLQHV DQG JHQXLQH hospitality when family-owned Delheim Wine Estate, nestled just outside Stellenbosch, wards off the winter chills with their popular Jazz & Cheese Fondue indulgences. On Sunday afternoons during winter, guests will be treated to steaming pots of Swiss fondue and award-winning estate wines, while listening to the lively sounds of the Pierre-Henri Wicomb Jazz Trio. Email restaurant@delheim.com for reservations. 13 â&#x20AC;&#x201C; 14 JULY
French Flair FRANSCHHOEK BASTILLE FESTIVAL, FRANSCHHOEK 'XVW RII \RXU EHUHWV DQG GUHVV XS LQ \RXU ´QHVW UHG white and blue for the annual Franschhoek Bastille Festival. Visitors can enjoy superb wines and appetising dishes in the Food and Wine Marquee, listen to music or browse the festivalâ&#x20AC;&#x2122;s craft market stalls and farmerâ&#x20AC;&#x2122;s market. Other activities include a boules competition, The Waitersâ&#x20AC;&#x2122; Race, and the Franschhoek minstrel parade, as well as the popular barrel rolling contest. Entrance tickets to the Food and Wine Marquee are available from www.webtickets.co.za.
//WWW.FRANSCHHOEKBASTILLE.CO.ZA 19 â&#x20AC;&#x201C; 20 JULY
A Steaming Cup of Goodness BREEDEKLOOF SOETES AND SOUP, BREEDEKLOOF VALLEY When the winter chill settles in the %RODQG QRWKLQJ VDWLV´HV \RXU QHHG IRU comfort food better than a hearty bowl of soup. Add to this a glass of Muscadel or Hanepoot, and you have the perfect start to warming up this winter. Passes can be purchased at any of the participating wineries in the Breedekloof Valley. These entitle guests to free entry, a complementary steaming cup of soup at every winery visited, as well as a wine glass and enamel mug to take home.
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baiarestaurant.co.za
photographer: brunorosa.co.za
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EVENTS | IN BETWEEN 18 â&#x20AC;&#x201C; 28 JULY
Film Flavour DURBAN INTERNATIONAL FILM FESTIVAL, DURBAN The countryâ&#x20AC;&#x2122;s largest and longest running International Film Festival presents more than 200 screenings of the best in contemporary world cinema. Apart from a powerful FURVV VHFWLRQ RI QHZ ´OPV IURP 6RXWK $IULFD DQG WKH UHVW RI WKH FRQWLQHQW WKHUH ZLOO EH D VSHFLDO IRFXV RQ ´OPV H[SORULQJ VH[XDO LGHQWLW\ DV ZHOO DV VKRZFDVHV RI ,UDQLDQ FLQHPD and contemporary independent directors from the United States. This year will also include â&#x20AC;&#x153;Zombie Fest!â&#x20AC;?, a special focus area exploring the current wave of zombie movies.
//WWW.DURBANFILMFEST.CO.ZA
28 JUNE â&#x20AC;&#x201C; 7 JULY
The Ultimate Weekend Away PICK N PAY KNYSNA OYSTER FESTIVAL, KNYSNA
25 â&#x20AC;&#x201C; 28 JULY
Decor and Design
30 th birthday this year. Visitors can look
PORT ELIZABETH HOMEMAKERS EXPO, PORT ELIZABETH
forward to over 100 sporting, lifestyle,
The Port Elizabeth Homemakers Expo
and gourmet events, including the
will showcase the very latest in home
popular Pick n Pay Weekend Argus
improvement, dĂŠcor and lifestyle
Rotary Knysna Cycle Tour. There will also
trends. One of the showâ&#x20AC;&#x2122;s highlights is
be a full Young Oyster Festival calendar
the â&#x20AC;&#x153;Whatâ&#x20AC;&#x2122;s It Worthâ&#x20AC;? Antique Show,
of events to keep the kids entertained,
where visitors will have an opportunity
and of course plenty of the festivalâ&#x20AC;&#x2122;s
to bring along their golden oldies to be
delicious namesakes to tempt taste buds.
evaluated free of charge.
//WWW.PNPOYSTERFESTIVAL.CO.ZA
//WWW.HOMEMAKERSONLINE.CO.ZA
South Africaâ&#x20AC;&#x2122;s biggest lifestyle and sporting event will be celebrating its
9 â&#x20AC;&#x201C; 13 JULY
Wave Riders THE JEFFREYS BAY OPEN OF SURFING, JEFFREYS BAY Sponsored by Billabong South Africa and JBU Surf Club, this new surfing contest will be presented as a Specialty Surfing Event, with an entry field of 64 surfers. There will also be a limited entry girls division, and it is hoped the event will soon establish itself as a premier tournament on the South African surfing calendar. For more information, email info@craigjarvis.co.za.
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BITS & PIECES
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Taking the Scenic Route Framed by Table Mountain on the one side and the Atlantic Ocean on the other, the V&A Waterfrontâ&#x20AC;&#x2122;s newly launched running route is one of the most picturesque in the country. It starts at the Tourist Information Centre and snakes past many well known V&A Waterfront landmarks before reaching the iconic Table Bay Hotel. From here, the route reaches the Boardwalk Path, which offers various scenic lookout points where runners and walkers alike can take a breather as they soak up the beauty of the Atlantic Ocean. Runners then make their way to Granger Bay, EHIRUH ´QDOO\ KHDGLQJ EDFN WR WKH VWDUW $ NP route is marked in yellow, while a 5 km run is marked in red. Both are clearly sign posted.
Vintage Green Proudly South African eyewear designer David Green has recently launched his Limited Edition Vintage 1955 Collection. Available in black and tortoiseshell, these frames are made from a natural, cotton-based acetate which enables HDV\ OHQV ´WPHQW 'UDZLQJ LQVSLUDWLRQ IURP WKH V WKH GHVLJQ UH¾HFWV WKH VRSKLVWLFDWHG femininity and restless optimism of the era. To add to the exclusivity of these stylish frames, only 40 pairs in each colour have been produced. Visit
//WWW.GREENEYEWEAR.COM
for a list of stockists.
Embracing E-Mobility Nissan South Africa and electricity utility Eskom recently entered into a three-year research project that will include WHVWLQJ WKH 1LVVDQ /($) 1LVVDQÂV ÂľDJVKLS HOHFWULF YHKLFOH This precedes Nissan SAâ&#x20AC;&#x2122;s plans to formally launch the LEAF, 6RXWK $IULFDÂV ´UVW FRPPHUFLDO DYDLODEOH IXOO\ HOHFWULF YHKLFOH (EV), later this year. It follows a pilot programme to promote public awareness with the Department of Environmental Affairs (DEA), and another with the Technology Innovation Agency (TIA) with a view to creating a commercially viable infrastructure for the use of electric vehicles. Eskom has already been doing EV research for several years with the intention of understanding the impact of EVs on the grid. Now they will be studying the charging characteristics of the cars themselves in order to design grid solutions and tariffs for e-mobility.
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BITS & PIECES Your Own Piece of Paradise Eden Island, a luxury marina development in the Seychelles, graces the east coast shoreline of Mahe with an enticing array of upmarket residences and amenities. This exclusive private island consists of 580 homes of which 70% have already been sold. Over 400 homes have been completed, each with its own mooring for a boat as well as a buggy to get around the island with. Eden Island appeals to the sophisticated buyer looking for excellent investment value, with three choices of residential accommodation available: spacious Apartments, deluxe Maisons and top of the range Villas. Homeowners have the option of placing their units in the fully managed rental pool on a short and long term basis. Visit
//WWW.EDENISLAND.SC
for more information
on sales and rentals.
Garden Fresh Crabtree
&
Evelyn’s
new
collection of Conditioning Hand Washes are designed to gently cleanse and condition the skin, while releasing a sensuous aroma which diffuses into the air while you lather. The collection comprises eight new hand washes across Crabtree Floral, La and
&
Evelyn’s
Botanical Source
and
ranges,
includes
Lily,
Rosewater
and
Wisteria. The delicate µRUDO IUDJUDQFHV LQIXVH skin with the delicious
Sunshine in a Mug
scents of an English
This winter, warm up with a delicious steaming cup of
Garden,
Amarula coffee.
while
botanical refresh The
the
cleansers and
range
revive. will
be
30 ml Amarula PO JRRG TXDOLW\ ´OWHU FRIIHH
available at Crabtree
25 ml thick, whipped cream
&
Chocolate powder or pieces for garnishing
Evelyn
stores
from September. &RPELQH WKH $PDUXOD DQG ´OWHU FRIIHH LQ D FXS 7RS ZLWK WKH whipped cream and garnish with chocolate powder or pieces. Visit
//WWW.AMARULA.COM
or www.facebook.com/amarula
for more tasty Amarula recipes.
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BITES BACK TO BASICS Belleâ&#x20AC;&#x2122;s Patisserie in Johannesburg recently launched their new â&#x20AC;&#x153;Belleâ&#x20AC;&#x2122;s Basicsâ&#x20AC;? range of delicious jams, marmalades, chutneys and relishes. Made in small quantities to HQVXUH RQO\ WKH EHVW TXDOLW\ DQG ÂľDYRXU WKH %HOOHÂV %DVLFV UDQJH LV PDGH IURP RQO\ WKH ´QHVW QDWXUDO LQJUHGLHQWV DQG LV IUHH RI SUHVHUYDWLYHV DQG FRORXUDQWV 7KH fruit and vegetables used in Belleâ&#x20AC;&#x2122;s Basics are also locally sourced to support local farmers. The range includes naartjie marmalade, strawberry and rhubarb preserve, peppadew chutney and plum jam, and is available exclusively at Belleâ&#x20AC;&#x2122;s Patisserie at Birnamâ&#x20AC;&#x2122;s Blubird Shopping Centre.
//WWW.BELLESPATISSERIE.CO.ZA
CAPE TOWN COFFEE CULTURE If you love coffee, you must know
Origin.
Established
in
2005, this Cape Town based URDVWHU\ ZDV RQH RI WKH ´UVW contributors to the rise of the artisan coffee culture in South Africa. Obsessed with sourcing the best quality beans from around the world, they roast their coffees by hand in small batches to reveal their unique character, ensuring maximum IUHVKQHVV DQG ¾DYRXU 7KH\ apply
the
same
philosophy
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experience at CuvĂŠe, Simonsig Estateâ&#x20AC;&#x2122;s signature restaurant, with a pocket-friendly three-course meal perfect for beating the seasonâ&#x20AC;&#x2122;s blues. Bask in the warmth of CuvĂŠeâ&#x20AC;&#x2122;s inviting fireplace and Winelands hospitality, while tucking into delicious fare by Chef
to their food, sourcing fresh,
Lucas Carstens. His signature winter menu promises
seasonal and local ingredients,
an exciting selection of CuvĂŠeâ&#x20AC;&#x2122;s most loved dishes,
and cooking everything on site.
from mood-setting starters and mouth-watering
The result is simply delicious
mains, to decadent dessert options for the sweet
wholesome food â&#x20AC;&#x201C; a must try, just
tooth. The three-course winter menu at CuvĂŠe
like their coffee. Origin Coffee is
Restaurant costs R195 per person and includes a
located in De Waterkant, Cape
complementary glass of wine. For reservations, email
Town. Contact +27 21 421 1000
cuvee@simonsig.co.za.
for more information.
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BEAT THE WINTER BLUES Treat the whole family to a hearty winter culinary
//WWW.SIMONSIG.CO.ZA.
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The Capture Site AN HISTORICAL MOMENT FROZEN IN TIME T E XT: T H E APARTHEID MUSEUM IMAGE S Š E M GAT LAN D PH OT OGRAPH Y (WWW.FACEBOOK.COM/EMGATL ANDPHOTOGRAPHY)
Fifty-one years ago, Nelson Mandela was captured by police on an unassuming stretch of road in the KwaZulu-Natal Midlands (formerly the Natal Midlands). Although marked by a humble plaque, a recent project at the Nelson Mandela Capture Site has resulted in the installation of an internationally recognisable sculpture.
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On 5th August 1962 an otherwise ordinary stretch of road along the R103 in the KwaZuluNatal Midlands suddenly took on profound consequence when armed police flagged down a car in which Nelson Mandela was pretending to be the chauffeur. Having succeeded in evading capture by Apartheid operatives for 17 months, Mandela had just paid a clandestine visit to the Groutville home of the then ANC President, Chief Albert Luthuli, to report back on his African odyssey, and to request support in calling for an armed struggle. It was in this dramatic way, at this unassuming spot approximately 5 km outside Howick, that Nelson Mandela was finally captured and arrested. As one of our new democracy’s historically important moments, it would always be important to mark this place. Yet a more appropriate and exciting tribute to the father of our reborn nation was needed to replace the modest plaque set into a wall on the side of this piece of road. With the purchase of the farm opposite the monument site, it became possible to finally mark the Nelson Mandela Capture Site as a significant attraction for both locals and international visitors to engage with Madiba’s legacy. His disappearance from public view at this site, into 27 years of
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incarceration, symbolically culminated in his reappearance here on the 50th anniversary of that fateful day. Made possible by the Department of Cooperative Government and Traditional Affairs, the uMngeni Municipality, the Apartheid Museum and the KwaZulu-Natal Heritage Council in association with the Nelson Mandela Centre of Memory, this historic memorial site was inaugurated on 4th August 2012 by President Jacob Zuma. Madiba’s legacy and his long walk to freedom are dramatically portrayed as a powerful sculpture, set into the environment of this silently potent space in the local landscape, on a section of road that forever altered the history of South Africa. The concept – first identified by the Director of the Apartheid Museum responsible for the project, Christopher Till – was meant to be an example of how art that is set into an historical environment can make a very powerful statement. Marco Cianfanelli and Jeremy Rose from Mashabane Rose Architects originally collaborated in 2007 with the view to making an interactive sculptural project that incorporated the image of Nelson Mandela. Culture Mechanics, a specialist museum, exhibition, design and art consultancy curated the project and commissioned the
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installation of this piece on the site. The sculpture, by artist Marco Cianfanelli, acknowledges the 50th anniversary of Madiba’s capture here with 50 steel poles set into a cement base. The poles, each between 8 and 10 m high, run along a 30 m length and, seen from the road, appear as a forest of steel poles. To see the Mandela image, visitors to The Capture Site must approach the sculpture from the car park along a path representing “the long walk to freedom”. It culminates halfway down a cut into the earth where the laser cut steel poles gradually come together and focus at a point 30 m from the sculpture. The 50 linear vertical steel columns line up to create the illusion of a two-dimensional image of Madiba’s portrait, thereby metaphorically announcing his return to the site. Walking closer towards and through the sculpture, the portrait image dissolves back into its forest of poles. Visitors then look across the road to a new memorial of five smaller columns that create an axis from the main sculpture to the monument site, which replaces the original memorial. The sculpture eloquently becomes part of the surrounding landscape and visually shifts throughout the day, with the sculpture itself being affected by the changing light and the scenery behind and around it. This is the largest artwork of its kind in South Africa, and has instantly become an international symbol of the iconic status of Nelson Mandela.
THE UMNGENI MUNICIPALITY, with the assistance of the Department of Co-operative Governance and Traditional Affairs, has commissioned a plan for the establishment of a museum, multipurpose theatre and amphitheatre, as well as supporting tourism, educational and cultural facilities, including an arts and craft node to be situated at The Capture Site.
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A New Face for an Old Beauty CAPE TOWN’S INNER CITY OFFERING TE XT: DUMME T T & CO. I MAGE S © TAJ CAP E T OW N & IST OCKPH OT O.COM
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Cape Town’s inner city attracts a new, multi-layered tourism market who are seeking unique cultural and historic experiences. To a growing number of local and international travellers, a successful trip to any large city is by definition “experience based”, whether it is taken for business or pleasure. As such, more and more visitors will also seek out the inner city when considering luxury accommodation options in a vibrant place such as Cape Town. By virtue of its unique location and world class amenities, Taj Cape Town is meeting a need for luxury accommodation in the inner city. As opposed to hotels in more commercial parts of Cape Town, city hotels put guests
directly in touch with the vibrancy and unique character of street life. Visitors are thrust into the real Cape Town, a melting pot of cultures, races and creeds that is unique, inspiring and highly spirited. Traditionally defined by five-star comfort and services, luxury is almost a given for today’s sophisticated travellers jetting into urban hotspots such as Cape Town. Increasingly, travellers want to tap into the “heart and soul” of the city, accessing and admiring much more than just the natural beauty of its beaches, mountains and vineyards.
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According to Cape Town Tourism CEO, Mariette Du Toit-Helmbold: “The United World Tourism Organisation’s research shows that up to 80% of international tourists are in search of urban tourism, in order to explore the richness of local cultures and experience a country from the vantage point of cities. In a world where cities, rather than countries, are the true players in a competitive, global economy, culture is extensively being recognised as a facilitator of economic and urban progress.” As such, cities have become the brand leaders for countries. Cape Town’s richly layered heritage and turbulent history has stood the test of time, while its future as World Design Capital for 2014 promises dynamic development and renewal, both now and in the long term. Launched with a view to developing, promoting and managing Cape Town’s city centre, the Central City Improvement District (CCID) has begun to yield significant international and public interest in Cape Town’s inner city tourism offerings, from designer retail hubs to world class nightlife. The CCID is helping to keep the city safe, secure, and clean. The gradual renaissance of Cape Town’s inner city, supported by the CCID, has led to
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the regeneration of many key historic precincts, not least St George’s Mall. In describing St George’s Mall, Rob Kane, chairperson of the CCID, says: “The mall’s mood can switch from banking to busking, and it’s the diversity of the buzz and chatter of Cape Town street life which is drawing an even more discerning traveller and guest, both local and international, compared to the past.” A wealth of heritage sites, museums, galleries, street markets, restaurants, bars and retail stores are all within walking distance of Taj Cape Town, as are the city’s legal and business districts and parliament. Long Street, ideal for browsing fashion emporia by day and partying by night, is a few minutes’ walk away. Government Avenue and the historic Company Gardens are just across the street. Every Thursday, an Earth Fair food market is set up in St George’s Mall, providing a window into the city’s exploding gourmet culture. Guests at Taj Cape Town have easy access to the Footsteps to Freedom city walking tours, which depart Mondays to Saturdays from the hotel lobby. A company tour guide, specialising in subjects as diverse as art, wine and Cape Dutch architecture, is also on duty in the hotel
SA EXPRESS CONNECTS YOU TO CAPE TOWN D A I LY. S E E F L I G H T SCHEDULE FOR MORE I N F O R M AT I O N .
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lobby to impart advice or make suggestions for exploring the city. Taj Hotels, Resorts and Palaces has a 100-year-old reputation for restoring historic landmarks, so it is entirely fitting that in Cape Town this meant incorporating the beautifully restored South African Reserve Bank and the adjacent Temple Chambers (later the Board of Executors bank building), both national monuments, into the design of this 176-roomed hotel.
FOOTSTEPS TO FREEDOM The Taj Cape Town hosts “Footsteps to Freedom”, a guided walking tour around key heritage sites in Cape Town’s historic city centre. It is operated by the Only Team, a specialist team of tour guides who provide quality personalised experiences. The Only Team will take participants on a leisurely walking tour of the sites, including St George’s Cathedral, the Slave Precinct, the Grand Parade, St George’s Mall, the Company Gardens and Parliament. This leisurely two-hour stroll departs from the Taj Cape Town’s lobby at 10h30, Mondays to Saturdays, at R210 per person.
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Pilots Against Poaching SA EXPRESS FIGHTS TO STOP RHINO POACHING TEXT: LE SLE Y ST ON E S I MAGE S Š LE SLE Y ST ON E S & DAYLE L IT T L E F IE L D
If you feel a growing sense of anger or despair about the rising number of rhino being slaughtered, now there is something you can do about it.
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South African Express pilot Captain Darryl Rudman felt that same helplessness, as he often flies to Hoedspruit and Phalaborwa near the Kruger Park and hears about more brutal slaughters. So Rudman did what pilots do naturally: He made an announcement. But instead of addressing passengers, Rudman spoke to his fellow pilots in the SAX Pilots’ Association. He calculated that if they each donated R210 they could raise R50,000 to buy and train a tracker dog to follow the scent of poachers and hopefully help curb the slaughter. “I sent out an email and put some information on our website,” he says. “The pilots could pay into an account and I sent out graphs showing how much we’d raised and how much we still needed.” The pilots raised R50,000 in two months and gave the money to Stop Rhino Poaching, a campaign that works with game rangers, giving
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them the training and resources they need to fight back against the poaching. The board of SA Express was so impressed by the initiative that it is matching the pilots’ donation to buy a second dog. Now the campaign has grown and the other 800 SA Express employees are being asked to contribute. Passengers can also show their support, because donation boxes with a beaded rhino on top are now being installed at every SA Express check-in desk. “The SA Express management team includes a lot of people who are concerned about conservation and passionate about endangered wildlife. So we decided to match the pilots’ contribution and buy a second dog,” says Dave Allanby, General Manager of Flight Operations. “We are also setting up rhino awareness collection points at each check-in across the country.” Allanby says the company’s support for
This Page: SA Express Captain Darryl Rudman hands over a cheque for R50,000 to Stop Rhino Poaching’s founder Elise Daffue
Stop Rhino Poaching is still in its early days, yet already two sniffer dogs are being trained thanks to its efforts. More ideas will flow as the team comes up with new ways to raise money and finds out more about what the anti-poaching teams require, he says. One idea is to buy a small plane for aerial observation, and to encourage SA Express pilots to volunteer for rhino monitoring flight missions. Captain Rudman says he would volunteer instantly, and so would most other SA Express pilots. Elise Daffue, the founder of Stop Rhino Poaching, says it is easy to become dispirited about efforts to save the rhino when the slaughter is increasing, not declining. Yet many more would have been killed if it was not for the work of the rangers and anti-poaching campaigns. “The statistics are growing to crisis point and the Kruger is getting hit more,” Daffue says. “Many of the poachers are Mozambican ex-military, so they can move through the bush and track animals with ease. Until there is buy-in from the Mozambique government and until we have very high level political will from our side, it’s going to get worse,” she warns. One problem is that rhino horn is no longer going to the traditional Chinese and Vietnamese medical markets. It has become so expensive that it is now a status symbol, not a poor man’s medicine. “If they wanted something to treat a fever, they’d take Panado. They want something that symbolises strength, like a rhino horn. It’s definitely a status symbol
because horn is now being used as a very high level gift or bribe because it’s so expensive.” That is a difficult market to track, infiltrate and destroy, because people are buying it to impress, not for its fictitious ability to enhance libidos or heal any ailments. Even worse, buyers are stockpiling it because when the last rhino is killed, the value will soar. “90 % of ‘rhino horn’ found in the market is fake,” Daffue says. “When the last rhino is dead, those stockpiles are going to be worth a million times more than they are now.” Thankfully with the efforts of the SA Express pilots, the company itself and passengers adding to the donations, Stop Rhino Poaching can keep working to ensure that our rhinos will be saved from extinction.
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Shooting South Africa JÜRGEN SCHADEBERG TEX T: AT HANE SCHOLT Z I MA G E S © COURT E SY O F J Ü RGE N SCH ADE BE RG
The name Jürgen Schadeberg may seem oddly familiar. His work, however, is instantly recognisable.
In Schadeberg’s photographic portfolio are some of the most unforgettable black and white pictures in South African history. His photograph of a contemplative Nelson Mandela staring through the bars of his old prison cell on Robben Island in 1994 was voted as one of the 50 most memorable images of the 20th century by The Photographer’s Gallery in London.
A Remarkable Career As Head of the Photography Department, Picture Editor and Art Director of South Africa’s first black magazine, Drum, in the 1950s, Schadeberg recorded some of the most significant political happenings of the time, often as the only white photographer on the “wrong” side of the media contingency. He also
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trained and mentored some of South Africa’s foremost photojournalists, including Ernest Cole, Bob Gosani, Peter Magubane and Ian Berry. Mostly he was known for his striking portraits, many of which decorated the covers of Drum, and ultimately achieved iconic status. Besides Nelson Mandela, his well known subjects also included singing super stars of the time, such as Miriam Makeba and Dolly Rathebe. After spending 35 years intermittently in South Africa, Berlin-born Schadeberg returned to Europe in 2007, and currently divides his time between Spain, Berlin, Paris and London. Like all passionate photographers, Schadeberg’s camera is seldom far away, and he continues to explore his environment through the lens. He also has a dark room
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where black and white photographs come to life, just like they used to so many years ago in the offices of Drum magazine. “To this day, when I print the photographs I took in South Africa in the 1950s, I remember the circumstances and situations in which the pictures were made. Of course I had no idea how significant pictures of Mandela would become. I don’t think I ever considered that he would really go to prison, and for so long, or for that matter that he would eventually become president of South Africa. At the time he and men like Oliver Tambo and Walter Sisulu were just prominent people in the news whom I covered as part of my work as a documentary photographer.” He describes his own career as “a long walk to recognition”, as his images would also only be appreciated after Mandela became president.
Where It All Started Jürgen Schadeberg was 11 years old when he started taking pictures. “One of my first pictures was in 1942 when I took a photograph in the air raid shelter under our Berlin apartment building. While I wasn’t yet sure that
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I would make a career of photography, I very soon knew that photography and film would be a lifetime passion.” In 1950, at the age of 19, he decided to follow his mother and stepfather to South Africa, armed with only a tiny Leica camera and a dream to become a professional news photographer. A photographic qualification and a two-year apprenticeship at the German Press Agency did not immediately secure him a job, and he started his local career printing amateur pictures for a printing company, and later taking family pictures for a photographic studio. Shortly after Drum (originally called African Drum) started with a skeleton staff in March 1951, Schadeberg signed up as a freelance photographer. Less than a year later, he was also doing the design, production management, art direction and picture editing, as well as freelancing for some 20 other publications. His subjects included some of the most famous anti-apartheid newsmakers of the era, such as James Moroka, Walter Sisulu, Yusuf Dadoo and Trevor Huddleston. He documented many of them at historic moments such as the Defiance Campaign of 1952, the Treason Trial of 1958, the Sophiatown Forced Removals of
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1955, the Women’s March to Parliament in 1956 and the Sharpeville Funeral in 1960. His images also captured key personalities and events in the local jazz scene, including Hugh Masekela and Kippie Moeketsi. “Working at Drum was a revelation. It was South Africa’s first black magazine and at the time a brand new publication. It wasn’t popular with the white apartheid government, mainly I think because it depicted non-white South Africans as modern and vibrant and much more interesting than the white world which, certainly to me, came across as isolated, cocooned and colonial. With glamorous women such as Miriam Makeba and Dolly Rathebe on the cover, Drum certainly did not conform to the image government tried to purport of an uneducated, unrefined and backward black society.” Schadeberg first photographed Nelson Mandela in 1951 at the ANC Conference in Bloemfontein and then in 1952, for Time Life Magazine, in the Johannesburg law office Mandela shared with Oliver Tambo.
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“Mandela came across as very sharp and a true gentleman. He was very accommodating, relaxed, polite and helpful. From the very first meeting he gave the impression of a man with a mission and a future. I liked him very much and we became friends.” Like many press people at the time, Schadeberg was arrested and threatened by the security police several times. One such incident was during the first Treason Trial, when he defended a black journalist, Peter Magubane, who had been targeted by police and severely beaten. “The incident made me realise that the political situation was becoming increasingly hostile, which made my job very difficult and dangerous.” He left South Africa for London in 1964 and freelanced as a photojournalist in Europe and America for various prestigious magazines. He curated several exhibitions and also taught at the New School in New York, the Central School of Art & Design in London and the Hochschule für bildende Künste in Hamburg. While it would be another four years
First Page: A recent self-portrait of Jürgen Schadeberg with his favourite Leica camera, the brand he has used for most of his 70-year career Previous Page Left: Schadeberg was arrested when he defended black journalist Peter Magubane during the Treason Trial in 1958 Previous Page Right: An iconic image of Nelson Mandela taken by Schadeburg in 1994 This Page Top Left: It was Schadeberg’s idea to promote a new Sunday newspaper (The Golden City Post) by driving through the townships in a truck with a band on the back This Page Top Right: 17-year-old Schadeberg in Hamburg in 1948, two years before he emigrated to South Africa This Page Bottom Left: A 1951 image of Nelson Mandela taken by Schadeburg
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Previous Page Bottom Right: Nelson Mandela opened an exhibition of Schadeberg’s images of the 1952 Defiance Campaign at the Nelson Mandela Foundation in 2007
before Mandela would be freed from prison, Schadeberg returned to South Africa in 1985, as he believed the political atmosphere to be changing. “I also planned to produce a series of books and films, together with my filmmaker wife Claudia, about South Africa’s more recent social, political and cultural history – which we did. We published 22 books and produced 20 documentaries and dramas.” His most famous photograph of Mandela returning to his cell on Robben Island in 1994 was part of a book and 90-minute documentary Voices from Robben Island, which was coproduced by BBC TV. “It was the first time Mandela returned to the island since his release from prison some four years earlier. The entire visit was poignant and moving. We said very little during the photo shoot in the cell where he spent 17 years of his life. He did not see the picture until some time later. I believe he liked it.”
A Local Legacy In 2007 Schadeberg returned to Europe,
but his legacy remains local. While several of his photographs are showcased in permanent collections and galleries around the world, the only exclusive gallery of his works is housed in South Africa. The Schadeberg Gallery forms part of the Watershed Collection, a beautifully restored Victorian house in the Karoo town of Prince Albert which showcases interior design, art, furniture and fashion. The Schadeberg Gallery contains 25 of his favourite black and white photographs of the 1950s. “These photographs are more than just nostalgic pictures,” says Watershed co-owner Kurt Steiner. “They do not only offer a glimpse into an exceptional time in South African history, but also offer an opportunity for the next generation of South Africans to preserve a part of their heritage. What an extraordinary and uplifting opportunity to tell the next generation about how far this country has come.” For more information, visit www.watershedprincealbert.co.za.
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ON SECOND THOUGHTS THE WASHIE 100 MILE RACE Text: Bronwyn Wainwright Images © Bronwyn Wainwright & Danie Bruyns (www.incrediweb.co.za)
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Running is not easy. Whether you are a 5 km runner or a 50 km runner, running requires a certain tolerance, or perhaps even enjoyment of pain, sweat, aching muscles, and burning lungs. And the further you go, the more challenging it gets. A marathon takes the average runner four to five hours to complete. An ultramarathon may take as much as seven hours of running. So why would anyone want to consider running for as long as 26 hours to cover 160 km from Port Alfred to East London on foot? Indwe
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“Are you mad?” I have heard this question more times than I care to remember. Fortunately, it is not directed at me. Unfortunately, it is directed at my husband, Stuart, who happens to have a passion for running extremely far. He is one of a handful of runners across the globe (including legendary South African runner Ryan Sandes) who indulges in running 100 mile races. Over the past five years, I have supported my husband on numerous 100 mile races. I have never attempted to understand the lunacy of running 160 km, in the middle of winter, without stopping. But it is usually at about 03h00 in the morning, in sub-zero July temperatures when I start to question my own sanity, standing on the side of the road somewhere between Port Alfred and East London waiting to see him emerge out of the darkness. Washie is a 26-hour race that only about 50 or so runners dare to enter in order to test how far the physical and mental limits of human endurance can go. It also happens to be the second oldest 100 mile foot race in the world. Only two years older is the Western States 100 Miler in the US, which traverses California’s mountainous trails. Ryan Sandes placed second on this race last year, and won the Leadville 100 mile race, which also takes place in the US, in 2011. Back home, 2013 marks Washie’s 37th consecutive year. It takes place under the light of the first full moon every July along the coastal road from Port Alfred
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to East London. My husband has never won it, but this year he is heading back for his sixth consecutive time. For a race of this magnitude, whether you place first or last is less significant than whether you can actually run the distance. The race was first held in memory of George Washington Whitfield (aka Washie Whitfield), once a charismatic member of the East London Buffs Running Club. In 1976, Washie’s son Lionel presented the idea of honouring his late father to the Buffalo Road Runners committee. The Buffs, known for their flair, were quick to agree that a 100 mile road race, nearly twice as long as the Comrades, would surely appeal to diehard runners seeking greater challenges. It turns out they were really only referring to themselves, as the entire committee (bar one) entered and ran the inaugural race. The organisers decided that every runner who completes the race for the first time, regardless of their position, should receive a trophy and a Buffs sports jacket in recognition of such a rare achievement. Some 37 years later, few runners lay claim to the Washie jacket. Unlike most races, Washie starts with the setting sun and carries on through the long hours of the night into the next day. In the early hours of the morning, when it is still dark and cold, I find the whole idea ludicrous. Every other human being with an ounce of sense is fast asleep, not stranded in the middle of nowhere fumbling with energy bars and a misplaced
This Page Left: To complete a 100 miler requires a dedicated seconding team and a car boot full of supplies This Page Right: Every runner who completes the race for the first time receives a trophy and a Buff sports jacket in recognition of their achievement Next Page: The writer’s husband, Stuart Wainwright, celebrates the completion of yet another Washie
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sense of humour. Running nearly four marathons in succession is simply beyond my comprehension. But who am I to question? Every athlete may have their own unfathomable reasons for pitting themselves against the ultimate endurance test, but it is also one of the few occasions when road running transforms into a team sport. The runnersâ&#x20AC;&#x2122; fate depends not only on their physical and mental endurance, but also on the attentiveness and knowhow of their seconding crews. Seconds have to anticipate every possible setback, from hypothermia to fearful hallucinations of polar bears. Heat stroke, disorientation and sleep deprivation make the blisters and shin splints of the Comrades seem like wishful thinking, and even then a blister that forms at the 60 km-mark could spell disaster at 120 km. Every runner discovers their personal preferences for nutrition and hydration through trial and error. What works on one stretch of the race may cause vomiting on the next, and the same holds true from one race to the next. Strategy is vital. As the small group of runners set off from the starting line, though, their faces are filled with determination and anticipation for what lies ahead. It is the start of far more than a road race â&#x20AC;&#x201C; it is an
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entirely personal goal each runner longs to fulfil, a challenge they have been preparing for over many years. It is a journey they have set their hearts on, and a legendary tradition in which each finisher can claim a well-earned place.
THINGS TO DO IN AND AROUND EAST LONDON The Buffalo City coastline offers everything from pristine beaches, nature UHVHUYHV DQG KLNLQJ WUDLOV WR LQGXOJHQW VSDV DQG VXSHUE JRO´QJ PDNLQJ WKLV WKH perfect destination for the whole family. Diving: Border Undersea Club runs regular diving trips to explore shipwrecks off the coast. Email grimera@iafrica.com. Fishing: (DVW /RQGRQÂV VKHOWHUHG FRDVWOLQH LV LGHDO IRU ´VKLQJ /LFHQFHV DUH DYDLODEOH IURP DQ\ SRVW RI´FH Hiking: 7KH ´YH GD\ 6WUDQGORSHU 7UDLO WUHDWV KLNHUV WR D VXEWURSLFDO PHDQGHU along scenic rocky shores. Visit www.strandlopertrails.org.za. 6XU´QJ Join the team at Jonginenge Eco Education to learn how to catch some waves. Visit www.jonginenge.co.za. Pampering: The Emerald Spa at the Premier Hotel EL ICC is a must for those looking for some extra relaxation. Email contactus@emerald spa.co.za. Game Viewing: Just 35 km from East London, the Mpongo Private Game Reserve is home to the Big Five and offers luxury accommodation. Visit www.mpongo.com. Golf: The 18-hole East London Golf Course is one of the oldest in South Africa and has also been recently upgraded. Visit www.elgc.co.za.
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BONE RATTLING FUN MAROPENG’S BONE DETECTIVE’S TOUR TEXT: WILMA DEN HARTIGH/MEDIACLUBSOUTHAFRICA.COM IMAGES © WILMA DEN HARTIGH & MAROPENG
Up-and-coming South African scientist Brendon Billings is breathing new life into the field of science and human evolution. He is presenting Maropeng’s new “Bone Detectives” walking tour, which investigates the seven million year evolution of Homo sapiens through the many fossils found in the Cradle of Humankind in Gauteng.
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Through the tour, the 30-yearold scientist from the University of the Witwatersrand (Wits) hopes to provide a new perspective on the field, inspire a love for science, and remind people about South Africa’s rich fossil heritage. And he does this in a fun and accessible way in order to demystify the subject. “Bones provide clues and make it possible for us to piece together the evolutionary story,” Billings says. “They are the best preserved (remains) and we can use them to identify certain structural and behavioural traits, all of which give us a narrative in terms of human evolution.” The tour is suitable for anyone who wants to know more about the science behind palaeoanthropology. Participants have the opportunity to compare different types of hominid bones, which helps them to understand the hominoid skeletal anatomy and learn how to identify fossil remains. He says evolution is a perpetually changing field, and every fossil that is discovered provides new clues about how evolution took place. “Without bones we wouldn’t have any evolutionary story to tell.”
Hooked on Fossils Billings says that he is fortunate to have been introduced to evolution early on in his university career. He was originally set on a career in medicine, but when he did not get into the course, he opted for a science degree instead. “I was introduced to the wonderful idea of evolution and I was hooked,” he explains. “Science became my path of using evolutionary principles to understand the world and answer some of these fundamental questions.”
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His job, he says, is just like putting together a puzzle, which is why he decided to call the Maropeng tour “Bone Detectives”. It draws on popular television series such as crime drama CSI and US medical drama Grey’s Anatomy. “I noticed that these programmes have generated a lot of interest in medical anthropology and forensics, and decided to build an event around this theme.” Billings has completed his MSc in history of science at Wits University, and now he is working on his thesis on primatology and the evolution of consciousness. He was also recently nominated to become a member of the prestigious Council for the Royal Society South Africa, a multi-disciplinary scientific organisation. At the university, Billings assists scientists with their research in disciplines such as palaeoanthropology, forensic anthropology and neuroanatomy. He enjoys telling people about his work and he gives tours of the school to the public. The first thing Billings does when you walk into his office, is show you some of the university’s extensive fossil collections. He is the curator of all the collections at the School of Anatomical Sciences at the Wits Medical School, including the Raymond Dart Collection of Human Skeletons. This collection is one of the largest documented cadaver-derived human skeletal assemblages in the world, and the largest in Africa. It was started in the mid-1920s by Dart, an Australian anthropologist known for his involvement in the 1924 discovery of the first fossil found of Australopithecus africanus, an extinct
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hominid closely related to humans, at Taung in South Africa’s North West Province.
His Hero Throughout his years as a student, and even now, many top scientists encouraged him to follow his dreams, but Billings says one of his greatest inspirations was renowned South African paleoanthropologist, Professor Phillip Tobias. Billings was a student in his group of young paleoanthropologists. “I had the privilege of working with him and he took me under his wing,” he says. “He was very humble and pleasant.” But he also recalls that Tobias had high expectations of his students – he always wanted students to bring pen and paper to his office and take notes. “I don’t think I would have been in this field if it wasn’t for his influence and his believing in me,” Billings says. “Prof Tobias was patient with my questions, encouraging when I needed it and was my greatest advocate in the scientific community.” Tobias, an internationally renowned palaeoanthropologist and Professor Emeritus at Wits, died on 7th June 2012. He worked with his students up until his death a few months before his 87th birthday. The next Bone Detectives walking tour at Maropeng takes place on 27th July. The evening starts at 18h00 with welcome drinks, followed by a dinner at the Maropeng Hotel and a discussion with Brendon Billings. Booking is essential. Visit www.maropeng.co.za for more information.
SA EXPRESS CONNECTS TO JOHANNESBURG D A I LY. S E E F L I G H T SCHEDULE FOR MORE I N F O R M AT I O N .
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Meet Mma Ramotswe's Maker ALEXANDER MCCALL SMITH T E XT: NICKY F URNISS IM AGES © PENGUIN & ISTOCKPHOTO.COM
Alexander McCall Smith is Emeritus Professor of Medical Law at the University of Edinburgh, an expert on bioethics, as well as a prolific writer of both fiction and non-fiction books, for both children and adults. He is best known, however, for being the creator of the much loved The No.1 Ladies’ Detective Agency series of novels about plucky Botswanan detective Mma Ramotswe. Indwe recently sat down with McCall Smith to chat about his books, his fondness for Mma Ramotswe and his favourite places to visit in Gaborone, where the series is set. Indwe
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Indwe: With last year’s launch of The Limpopo Academy of Private Detection you are well into the double digits for your No. 1 Ladies Detective Agency series. Do you ever envision an end to the series, or can we look forward to many more Mma Ramotswe adventures in the years to come? Alexander McCall Smith (AMS): I have recently finished writing volume 14 of the series. This will be published later in the year under the title The Minor Adjustment Beauty Salon. I very much enjoy my annual meeting with Mma Ramotswe and I have no intention of ending the series just yet. I am not sure how many more there will be, but I certainly look forward to writing more books in this series in the years to come. Indwe: What is it, do you think, about the characters that inspires you so much? AMS: I am very fond of the characters in The No. 1 Ladies’ Detective Agency series. Mma Ramotswe is a very comfortable woman and she is good fun – she has a good sense of humour and she is also very kind. I think these are qualities that are very pleasant to encounter.
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Indwe: Why did you originally choose to set the series in Botswana, as opposed to your birthplace, Zimbabwe? AMS: I worked in Botswana some years ago and was very taken with the country. I thought that there were very particular characteristics to it – good qualities – which I wanted to write about. Botswana’s story is a very special one and I was keen to say something about that. Indwe: Do you think the city of Gaborone itself adds an extra dimension to the series, that might otherwise not have been there had you set the series in a different city in Botswana? AMS: I think that the Mma Ramotswe books could be set anywhere in Botswana, but obviously the fact that they are set in Gaborone gives them a particular flavour. I like the contrast between small town attitudes – as shown, for example, in remarks made by Mma Makutsi – and the attitudes and issues that one encounters in a large city such as Gaborone. If I had set the books elsewhere in Botswana, they would have been a bit different, but not too much.
First Page: Alexander McCall Smith’s most popular series, The No.1 Ladies’ Detective Agency is set in Botswana’s capital city Gaborone, and has made its lead character, Mma Ramotswe a favourite literary heroine the world over This Page & Next Page: Gabarone has grown and changed considerably since McCall Smith once called it home, however, it is still a fitting backdrop for his books
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Indwe: You lived in Gaborone yourself for a number of years and you still visit regularly. How has the city changed since you first lived there? AMS: It has become much bigger since I lived there, but the essential character of the place is much the same. There is, of course, a greater degree of prosperity and that has brought the problem which plagues so many places: too much traffic. Everywhere has changed during the last 20 years and Gaborone is obviously no exception. Some of these changes are changes for the good, but a lot of them are changes for the worse. I think it is very sad when places lose their human intimacy – the modern world is a very rushed and sometimes impersonal place. These issues confront Botswana just as they confront other countries. Indwe: What attractions would you recommend visitors to the city put on their “To Do” list? AMS: I suggest a visit to Mokolodi Nature Reserve just outside Gaborone. This is a wonderful place that has preserved the feeling of unsullied bush. I would also suggest a trip to the veranda of the President Hotel, which is where Mma Ramotswe often has tea. From there one can look out over the square below,
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where there is a lot of life going on. Another very attractive outing is to the Sanitas Tea Garden. It is a beautiful oasis with a lovely array of plants. One can have a meal under spreading trees. Indwe: I believe that there is a No. 1 Ladies Detective Agency Tour in Gaborone. Have you ever signed up for one of their tours and, if so, was it an accurate reflection of your books? AMS: It is possible to do a No. 1 Ladies’ Detective Agency tour in Gaborone. The tour takes one to sites associated with the books and also goes out to Mochudi, which was Mma Ramotswe’s birthplace. I think that the tour is pretty accurate, and I gather that people who do it enjoy it very much. I did it once with the organiser and it seemed to me to be great fun. Indwe: When can your fans look forward to the next instalment in the series, and what high jinks will Mma Ramotswe and the other characters be getting up to next? AMS: The next book will be published in October and readers can look forward to an important development in Mma Makutsi’s private life! We shall also hear a little bit more of that villainous character, Violet Sephotho. As usual, everything will turn out just fine!
SA EXPRESS CONNECTS JOHANNESBURG TO G A B O R O N E D A I LY. S E E FLIGHT SCHEDULE FOR M O R E I N F O R M AT I O N .
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OVER YONDER HILLS GHOHA HILLS SAVUTI LODGE
WORDS & IMAGES © GHOHA SAVUTI HILLS
Ghoha Hills Savuti Lodge provides discerning travellers to Botswana with a unique, first class safari experience in an eco-friendly and eco-sensitive environment.
On the eastern ledges of the Ghoha Hills in Botswana’s Chobe National Park lies Ghoha Hills Savuti Lodge, the perfect luxury hide-away that is also a perfect stopover en-route to or from the Okavango Delta. Ghoha Hills Savuti Lodge offers luxury, tranquillity and peacefulness whilst viewing, watching and enjoying magnificent game, prolific birdlife and very well appointed luxury tents. Designed to take full advantage of the near perfect views of the landscape below, the lodge comprises of 9 twin bedded and 2 family luxury canvas suites, housed on raised wooden decks. Spacious interiors and luxury appointed ensuite bathrooms and dressing areas are features of the lodge. The lodge runs purely on solar energy. Solar panels and a massive battery room installed at the lodge ensure that lamps and lanterns light up the Savuti bush like a wonderland, drawing you from miles away and welcoming you back ‘home’ after a late afternoon drive. Guests also get spoiled with a view of the surroundings when dining in the main area,
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swimming in the rock pool or sitting on the secluded private deck. The open main area comprises of the dining room and bar. Here you can relax and enjoy the exotic cuisine prepared by Ghoha Hills Savuti Lodge’s skilled chefs while viewing the scenery of the landscape below, as well as the hills and waterhole at its edge.
The Safari Experience alluring morning and afternoon 4x4 game drives on the lodge’s own exclusive game viewing roads. A drive to the marsh with stopovers at the rock paintings and a bush lunch at a cathedral of 13 baobabs at Savuti is part of the package for a minimum two-night stay. One can also enjoy drinks and snacks at the lodge’s private hide overlooking a natural pan while game and a variety of birdlife quench their thirst. Enjoy the stars of magnificent Chobe skies through use of highpowered telescope at the boma while exchanging safari experiences.
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BOTSWANA COVERED LEADING IN INTERNET COVERAGE AND DATA SOLUTIONS TEXT & IMAGES © ORANGE BOTSWANA
Globally, the telecommunications industry is experiencing a steady decline in voice usage, while data usage and demand is growing exponentially. This new “digital ecosystem” is characterised by a huge increase in data transfer volumes. With 170,000 employees worldwide, a presence in 32 countries and serving 230 million customers, Orange places great emphasis on building and constantly investing in a highly efficient international high-speed broadband network.
Orange has been in Botswana for 15 years. Its network covers about 85% of the country’s population and it boasts more than 1 million customers. In Botswana, Orange is the undisputed innovations leader. It was the first company to introduce iPhone and Blackberry; the only network provider that offers Livebox; and the first to introduce a service that allows for prepaid customers to get an advance on airtime. For an innovative market leader such as Orange, the primary challenge in driving innovation to
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customers throughout Botswana is that of the geographical distribution of the population, which creates an issue of affordability for network providers. Nevertheless, Orange has invested more than one billion Pula (approximately R1.17 billion) on its network coverage over the years. While the entire mobile network is EDGE-enabled, ensuring easy data access, Orange continues to invest in high-speed Internet. In the next few months, an additional 19 villages and their surrounding communities will be connected to 3G technology.
This Page Left: Networks are the backbone of the ongoing revolution in usage. This Page Right: Orange Botswana CEO Elisabeth Medou-Badang Next Page, from Top: Orange Head Office in Main Mall Gaborone The Orange Shop at Riverwalk Mall in Gaborone Dr. Kolaatamo Malefho Permanent Secretary of Health and Orange CEO Elisabeth Medou Badang signing a three year new telemedicine agreement – June 2013 Orange is continually upgrading its network
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An Ecosystem Undergoing Rapid Change Networks are a fundamental resource. The relentless rise in the number of connected devices and the growth in data-enabled mobile phone penetration is driving higher volumes of data traffic. This revolution has been further catapulted by the emergence of new digital applications, especially exchanges of bandwidth and advanced needs for usage of multimedia content. As part of a major global network operator, Orange in Botswana deploys a comprehensive array of resources to support this digital revolution. Complementing its consumer data and Internet penetration strategy, Orange subsidises laptops and dongles, allowing customers to subscribe to data bundles and Internet access at a reduced rate. Cost and packaging of data offers and tariffs are constantly reviewed to be in line with customer needs.
Networks: The Backbone of the Ongoing Usage Revolution Since her appointment as Chief Executive Officer of Orange Botswana in 2011, Elisabeth Medou-Badang has lead the implementation of the Orange Group’s “Conquests 2015” strategy in Botswana. The project aims to deploy appropriate innovations, as well as a network infrastructure that will guarantee a superior customer experience and improved quality of service. The implementation of this strategy will contribute hugely to the future growth of Orange. Through this strategy, Orange Botswana is ensuring its position as a leader in the provision of Internet and data solutions, with more than half of capital expenditure dedicated to its fixed and mobile infrastructure and data transportation. Conventional wisdom is proving that telecommunications players need to focus on maintaining and improving their market position in non-voice
services across all markets. Elisabeth Medou-Badang clarifies, however, that the aim is not to abandon voice and SMS altogether. “Already there is talk of how network providers can connect the remainder of the planet’s seven billion inhabitants to smart devices, as most of these are still primarily voice and SMS customers today. We are committed to expanding 3G and we are currently testing and deploying 4G on a trial basis. In our roadmap, we have other exciting technologies and innovations lined up that will be unveiled at the appropriate time,” she says. Medou-Badang says that Orange is committed to building a value-driven and appropriate network across Botswana. “At the heart of our network and strategic planning process is striking a balance between current needs and anticipating the future demand of business and consumers.”
Greater Network Convergence Orange aspires to achieve the convergence of its fixed and mobile networks through a unified architecture in accordance with three fundamental principles: flexibility and responsiveness; the ability to support the strong growth and diversification of the services that are offered; and simplicity for customers in the use of these services. Orange as a telecommunications provider embraces telecommunications as a necessity in people’s lives socially and economically. “This is more and much broader than business and profit. You need to be embedded and care genuinely about people and societal challenges,” Medou-Badang says. “I am really proud that through the Orange Foundation we have just concluded an agreement with the Ministry of Health and we are currently rolling out tele-medicine services to different health facilities across the country. Orange also has a partnership with the University of Botswana’s School of Medicine and we are providing tele-mentoring services for the students,” she concludes.
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Le Site de Capture UN MOMENT HISTORIQUE FIGÉ DANS LE TEMPS M OT S : L E MUSÉE DE L’APARTHEID IMAGE S © E M GAT LAN D PH OT OGRAPH Y (WWW.FACEBOOK.COM /EM GATL ANDPHOTOGRAPHY)
Il y a cinquante et un ans, Nelson Mandela fut capturé par la police sur une petite route modeste du KwaZulu-Natal Midlands (Natal Midlands à l’époque). Bien que l’endroit soit marqué par une humble plaque commémorative, un récent projet au site de capture de Nelson Mandela a vu la mise en place d'une sculpture reconnue au niveau international. 66
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Le 5 août 1962 la R103, un segment de route du KwaZulu-Natal Midlands par ailleurs tout à fait ordinaire, est soudainement devenu le théâtre d’événements profondément significatifs, quand la police armée a arrêté la voiture dans laquelle Nelson Mandela prétendait être le chauffeur. Ayant réussi à échapper à l’arrestation par les agents de l’apartheid pendant 17 mois, Mandela venait juste de visiter clandestinement la résidence de Groutville du Chef Albert Luthuli qui était alors le président de l’ANC, pour lui faire un rapport sur son odyssée africaine et pour réclamer du soutien pour une lutte armée. C’est de façon dramatique, à cet
endroit discret se trouvant à environ 5 kilomètres de Howick dans le KwaZulu-Natal, que Nelson Mandela fut finalement capturé et arrêté. Au vu de l’importance historique de ces moments pour notre nouvelle démocratie, il serait toujours essentiel de marquer l’emplacement des événements, et pour rendre hommage au père de notre nouvelle nation de façon plus appropriée et stimulante il était donc nécessaire de remplacer la modeste plaque commémorative qui se trouvait sur le bord de la route. Grâce à l’achat de la ferme mitoyenne au site, il devint possible de finalement marquer l’emplacement où Nelson Mandela fut capturé et de faire de cet
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endroit une attraction majeure pour que les visiteurs locaux et internationaux puissent partager l’héritage de Madiba. Sa disparition de la vie publique à cet endroit même et ses 27 ans de détention ont symboliquement pris fin lors de sa visite au site le jour du 50ème anniversaire de ce jour fatidique. Rendu possible par le Département de gouvernance coopérative et des affaires coutumières, la municipalité d’uMngeni, le Musée de l’apartheid et le Conseil du patrimoine du KwaZulu-Natal, en association avec le Nelson Mandela Centre of Memory, ce lieu historique et commémoratif fut inauguré le 4 août 2012 par le président Jacob Zuma. L’héritage de Madiba et son long chemin vers la liberté sont représentés de façon dramatique par une sculpture percutante intégrée à l’espace silencieux et émouvant du paysage local sur un morceau de route qui a changé l’histoire de l’Afrique du Sud à tout jamais. Le concept – identifié pour la première fois par Christopher Till, directeur du Musée de l’apartheid et responsable du projet – est censé montrer comment l’art intégré dans un environnement historique peut transmettre un message fort. Marco Cianfanelli et Jeremy Rose de la compagnie d’architectes Mashabane Rose Architects collaborèrent initialement en 2007 en vue de créer un projet de sculpture interactive qui incorporerait l’image de Nelson Mandela. Culture Mechanics, un groupe de consultants spécialisés en musées, expositions, design et art réalisèrent le projet et organisèrent l’installation de la sculpture sur le site. La sculpture par l’artiste Marco Cianfanelli, marque le 50ème anniversaire de la capture de Madiba en ce lieu avec 50 poteaux d’acier intégrés à une dalle de ciment. Les poteaux, faisant chacun entre huit et dix mètres de haut, sont disposés sur un espace de 30 mètres et ressemblent à une forêt de
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poteaux d’acier depuis la route. Pour parvenir à voir l’image de Mandela, les visiteurs au Site de Capture arrivent vers la sculpture en marchant depuis le parking sur un chemin qui représente « la longue marche vers la liberté », culminant au point ou un découpage dans le paysage laisse entrevoir les poteaux d’acier découpés au laser qui se rencontrent et focalisent l’attention à 30 mètres de la sculpture. Les 50 poteaux d’acier linéaires et verticaux créent l’illusion d’une image plate bidimensionnelle recréant le portrait de Madiba et annonçant métaphoriquement son retour au site. Quand on s’approche de la sculpture et qu’on la traverse, le portrait se dissout dans la forêt de poteaux et les visiteurs peuvent alors voir de l’autre côté de la route un nouveau monument commémoratif fait de 5 colonnes plus petites qui créent un axe depuis la sculpture principale vers le site et qui remplace le monument original. La sculpture se fond dans le paysage environnant avec éloquence et se modifie visuellement au cours de la journée, la sculpture étant affectée par la lumière changeante et l’atmosphère des alentours. Cette œuvre d’art est la plus grande de son genre en Afrique du Sud et est devenue instantanément un symbole international du statut d’icône de Nelson Mandela.
LA MUNICIPALITÉ D’UMNGENI, avec l’assistance du Département de gouvernance coopérative et des affaires coutumières, envisage la création d’un musée, d’une salle multimédia et d’un amphithéâtre ; elle envisage aussi la création de centres d'éducation et d'installations culturelles touristiques qui incluent un satellite d’art et d’artisanat sur le Site de Capture.
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Continuing Mandela’s Educational Legacy THE MANDELA SCHOOL OF SCIENCE AND TECHNOLOGY TEXT: MUSA MKALI PI/M E DIACL U BSOU T H AFRICA.COM I MAGE S © SIE ME N S
A school in Mvezo, the small Eastern Cape village where Nelson Mandela was born, has been chosen as the site for the Mandela School of Science and Technology. It is a joint initiative between Siemens, the Mvezo Development Trust, and the Mvezo Traditional Council, and will provide secondary education and training in science and technology. Indwe
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The school will consist of three double storey buildings that will include a library, a computer room, a recreation hall, and a resource centre. All students interested in studying mathematics, technical and commercial subjects will be welcome to apply. “It is a huge boost for education in the Eastern Cape. It also serves as encouragement that indeed social investments by entities have a huge impact on the improvement of education in the Eastern Cape,” says Loyiso Pulumani, media liaison officer for the Eastern Cape Department of Education. It is common knowledge, he says, that the country “continues to have challenges of infrastructure, especially in the Transkei”. The school will be built using environmentally friendly technologies. Solar panels will be used for power and the building will have energy efficient lighting. There will also be boarding facilities for pupils. During a site visit to the school earlier this year, Eastern Cape Premier Noxolo Kiviet welcomed the project. According to the provincial education department, the matric pass rate in this province was a low 40% in the 1990s, but by 2005 had improved to 68.3%. Although there has been a significant change, much more still needs to be done. Dedication from Government and teachers to improving the quality of education in rural areas such as Mvezo should be the main priority. The Mandela School of Science and Technology is one step towards this, and its primary objective is to provide much needed skills and development opportunities. “It is a highlight for us as a province and as a department, because it supplements the billions of rands that we are already ploughing into the development of our schools,” says Pulumani.
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Students will undertake programmes that will help to strengthen their technological skills. The school will also offer employment to the local community. It is expected to be ready for academic activities at the start of the 2014 academic year.
Poverty and Education Poverty is one of the biggest challenges facing South Africa, and has a huge impact on many children. The government feeding scheme is helpful, but only consists of one meal a day. Schools also lack facilities. UNICEF estimates that approximately 27% of public schools in South Africa have no running water, 78% are without libraries, and 78% have no computers. Other pertinent issues are the lack of academic resources for poor children, as well as a lack of adequate parental participation.
Teacher Skills The World Economic Forum recently ranked South Africa last in the quality of its science and maths education. Training, or the lack thereof, of its teachers is a major factor in poor education levels. A study done by the independent non-profit organisation Jet Education showed that in 2011, only 53% of Grade 4 teachers answered a simple Grade 6 maths question correctly. The study was carried out in 268 schools in eight provinces, excluding Gauteng. The poor performance of teachers is a major reason for the underperformance of many students, according to Open Equal, a supplier of news, resources, networking opportunities and training
First Page: (From left to right) Rita Nkuhlu, Siemens Project Lead and Executive Director, Siegmar Proebstl, CEO of Siemens Africa, and Nkosi Zwelivelile Mandela, Head of the Royal House of Mandela and of the Mvezo Traditional Council, welcome Ms Noxolo Kiviet, Eastern Cape Premier, on her visit to the school site This Page Left: The Mandela School of Science & Technology will be completed in time for the start of the 2014 academic year This Page Right: This rondavel housed the original Enkuwenkwezi Primary School. It will remain on the premises to symbolise the progress that the community of Mvezo has made Next Page: Members of the community are benefitting from a Skills Development Programme driven by Siemens, enabling them to receive training in various building related skills, and to be employed on site
for teachers around the world. According to the National Education Department, in KwaZulu-Natal, for example, more than a quarter of science teachers were under-qualified to teach their subject. Research done by Servaas van der Berg and Nicholas Spaull, from the Department of Economics at the University of Stellenbosch, indicated that rural South African schools performed worse than those from other low income African countries. When ranked by the performance of the poorest, South Africa came 14th out of the 15 SubSaharan countries for reading and 12th for maths.
The Way Forward Stellenbosch University’s economics department drew up a number of factors to be considered regarding improving the quality of education. These were: Developing capacity within the teaching force. To achieve the best results, South Africa needs an institutional structure encompassing teacher pay, bursary programmes and promoting good teaching that attracts the best teachers. School management for institutional leadership. Schools need to select teachers together with management to fulfil roles as leaders of curricula. This is to ensure that students have an environment that is conducive to learning. The use of technology in classrooms will help develop and improve pupils’ literacy and numeracy skills. The Department of Basic Education has also come up with ways to improve pupil achievement by 2014 by means of the Annual National Assessments. These tests will verify that every child in every school is developing academically in his or her specific grade. Regarding higher education, Minister Blade Nzimande said that the department has come up with a strategy to improve the quality of teaching in the Further Education and Training (FET) sector. It included short term interventions such as appointing qualified chartered accountants as chief financial officers at 43 of the 50 FET colleges. Government has also committed itself to establishing three new universities that will help expand South Africa’s educational capacity.
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E-TOLL-PROOF YOUR BUSINESS TEXT: BUHLE NDWENI/FINWEEK IMAGES © ISTOCKPHOTO.COM
After many months of debates, court appeals and drive-slow protests against Gauteng’s electronic tolling (e-toll) system, this controversial highway tolling system may still go ahead, and businesses will need to be prepared.
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Besides the Opposition to Urban Tolling Allianceâ&#x20AC;&#x2122;s (OUTA) public resistance to the implementation of the system on behalf of motorists using the freeways, a number of business organisations have raised general concerns on the additional burden e-tolling would place on their pockets. The CEO of the South African Chamber of Commerce & Industry (Sacci), Neren Rau, says businesses in central regions like Gauteng face challenges in regards to how expensive it is to transport commodities by road. â&#x20AC;&#x153;As a nation we need to focus on reducing the costs, and e-tolling wonâ&#x20AC;&#x2122;t help,â&#x20AC;? says Rau, adding that its economic impact will be felt far beyond Gauteng. Deloitte Consulting Director Chad Schaefer says it is important for motorists who will be using Gautengâ&#x20AC;&#x2122;s e-toll routes to consider the benefits and absorb the costs. â&#x20AC;&#x153;Everybody doing business in Gauteng, including individuals, are in the same position. It becomes a business decision which involves proper budgeting, determining how much the toll increase will affect the business, how much cost must I (as the business) absorb and how much will be pushed onto the customer.â&#x20AC;? Since any business chooses where it does business, it also needs to consider the accompanying costs, Schaefer points out. Rau acknowledges that Sacciâ&#x20AC;&#x2122;s members are obliged to pay e-tolls, but he is concerned that about two thirds of the money collected will go towards running costs such as e-toll offices at malls, while only a small portion will go towards actually maintaining the roads. â&#x20AC;&#x153;Thereâ&#x20AC;&#x2122;s always resistance whenever thereâ&#x20AC;&#x2122;s an increase in tax or fuel levies.
Business needs to expect that these things happen, and not be surprised,â&#x20AC;? says Schaefer. â&#x20AC;&#x153;Two years from now they will be accustomed to it.â&#x20AC;?
Could E-tolling Cause Staff Retrenchments? â&#x20AC;&#x153;Businesses donâ&#x20AC;&#x2122;t take these decisions lightly, especially SMEs. They try to hold on to the people they employ,â&#x20AC;? says Rau. While he does not believe many businesses will retrench employees due to e-tolling as such, it could be a contributing factor where retrenchment is already being considered for other reasons. These include the poor economic outlook, the rising cost of fuel and other basic services, as well as poor consumer confidence. In an article entitled How to Assess the Impact E-tolling Will Have on Your Organisation, Deloitte Consulting suggests that businesses should not only be incorporating e-toll tariffs into their cost structure, but also re-evaluating their current distribution network and developing strategies to optimise it. On the other hand, employees who use company vehicles, for instance, could help reduce company costs by using technologies such as teleconferencing or Skype. Copy courtesy of â&#x20AC;&#x2DC;Finweekâ&#x20AC;&#x2122;. Call 0860 103 911 to subscribe.
HOW TO RUN AN E-TOLL SAVVY BUSINESS Â&#x2021; 'R D FRVW EHQH´W DQDO\VLV .QRZ WKH LPSDFW H WROOLQJ ZLOO KDYH RQ \RXU EXVLQHVV VD\V 6FKDHIHU 8QGHUVWDQG different impacts on margins between using e-tolled highways and alternative routes. Â&#x2021; Trim your budget. Make a checklist and see where within the business you can cut costs. Â&#x2021; Consider other modes of transport. Consider alternatives such as rail, but keep in mind that lower cost could DOVR PHDQ UHGXFHG HI´FLHQF\ Â&#x2021; Know when to transport goods. Minimise e-toll costs by transporting goods during times when off-peak rates would apply. Â&#x2021; /RRN DW \RXU ÂľHHW $OWKRXJK WKLV FRXOG EH D OX[XU\ IRU VRPH 60(V KDYLQJ D IXHO HI´FLHQW WUXFN LQVWHDG RI DQ old fuel-thirsty one could work out cheaper. Â&#x2021; 6XEFRQWUDFW \RXU ÂľHHW 7KLV FRXOG EH FKHDSHU LI FRVWV DUH VSOLW DPRQJ WKH EXVLQHVVHV WKDW QHHG WKHLU JRRGV to be transported. Â&#x2021; Dodging the e-toll gantries and using alternative routes is not recommended. While this could be tempting, 5DX ZDUQV WKDW \RX FRXOG HQG XS VSHQGLQJ PRUH RQ IXHO EHFDXVH RI WKH VORZHU WUDI´F RQ VXFK URXWHV
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Business is Big Business SOUTH AFRICAN CONFERENCING TRENDS TEXT: GENEVIEVE CUTTS IM AGES © PREM IER HOTEL S AND RESORTS GROUP
Speaking at the annual conference of the Southern African Association of the Conference Industry last year, Minister of Tourism, Marthinus van Schalkwyk, announced that South Africa had secured over 200 international conferences over a five year period, which altogether will bring in an estimated R1,6 billion. There is no denying that business tourism is big business for South Africans. One of the hotel groups that have identified conferencing as a cornerstone to their business growth is the Premier Hotels and Resorts Group. With ten properties strategically placed in some of the top business centres in the country (and more to come), Premier Hotels is cornering the market on quality service in business hospitality. “We have always believed in the growth potential of conferencing in South Africa,” says MD, Samuel Nassimov. “Our current expansion plan reflects this with a move into more of the mainstream business locations around the country. The next hotel and conference venue we will be opening is in Midrand. This property is undergoing a R62 million
upgrade and will have 113 deluxe suites, as well as a state of the art conferencing centre. It is perfectly positioned to meet the accommodation and conferencing needs of anyone conducting business in Johannesburg, Midrand or Pretoria.” With international as well as local delegates more frequently using hotels with conference centres, hotel groups are constantly challenged to make sure that they are on top of international trends. These include the ever-expanding use of interactive technologies, accommodating rising costs and shrinking budgets, as well as the need to be connected as seamlessly as possible. We asked Mr Nassimov for his advice on how business hotels can better cater to current conference industry trends:
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Engage in a conversation; don’t just talk “at” your attendees Business events need to be engaging. Thanks to recent exciting leaps in technology the interactive possibilities are endless. An event can be layered with various touch points and communication platforms. Make sure that your venue has the technical capacity to provide options such as Twitter streams, engaging video and live photo uploads. Incorporating good practices from other global events, the Global Forum on Innovation and Entrepreneurship recently held at the East London International Convention Centre (ELICC) took advantage of the in-house technology supplied by the ELICC to create “Davos style” panel sessions that successfully lead to open debate and lively interaction. Be connected! To keep up in an ever competitive market, good business hotels and venues are recognising that working on the “road” is challenging. As a result, they are striving to make business events and travel as easy as possible. Good, affordable (or free) WiFi is a very important part of this package. As broadband becomes more accessible and affordable in South Africa, WiFi is almost an expected feature. But make sure your set-up works properly and that it is a simple process for your guests to get connected. Recently, Premier Hotels and Resorts invested R2.5 million in upgrading the internal and external communication systems at the Premier Hotel OR Tambo. The upgrades include better WiFi throughout the hotel, as well as a new ISDN telephone management system that allows guests to make and receive direct phone calls in a cost-effective manner. Value for money I do not believe the future of business events is aggressive, non-strategic discounting. It does not increase booking levels and it certainly is not sustainable.
Instead, I think the industry focus will be on greater value for the customer through worthwhile added value services, such as accommodation offers linked to conference bookings, complementary WiFi and technical and food and beverage add-ons. More local events The buzzwords last year were “sustainable” (in an environmentally friendly way) and “budget”. These are recurring issues this year. One of the ways both of them can be dealt with is by using local venues where possible. Most cities with business interests have good local conference centres and hotels that offer professional conferencing facilities. Not having to fly your delegates in means that your event is that much friendlier on the environment and your budget. Back to basics Venues are doing away with gimmicks, and instead are spending time and money on making sure all of the essentials are there: security, parking, catering, technical support and a strong conferencing manager to work with clients. First Page: The impressive Convention Auditorium at East London’s Premier Hotel EL ICC is ideal for large conferences This Page Top: Delegates can overnight in the comfort of stylish rooms at Hotel EL ICC This Page Bottom: Mr Samuel Nassimov, MD of Premier Hotels and Resorts
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LUXURY IN MOTION LEXUS IS 350 TEXT: BERNARD K HELLBERG IMAGES Š QUICKPIC
A more dynamic driving experience, a new multi-link rear suspension, an eightspeed automatic gearbox with manual mode transmission, drive-mode select and vastly increased interior space. These are just some of the many highlights of the all new Lexus IS.
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When one considers the impressive technical specifications of the latest generation IS, it becomes clear why this car is by far Lexus’ most popular model in South Africa. The Lexus IS is offered in three specification levels: the IS 350E at a brilliant R449,900, followed by the EX on R499,900, and the flagship F Sport at R553,900. Even the so called entry level E is a singularly impressive vehicle with its silky smooth 3.5 litre 228 kW V6 which produces 375 Nm of torque. It shares this engine with its more expensive siblings. Remarkably, this engine is capable of returning fuel economy figures of 10.6 l/100 km, which is superb when one considers the size of this high-powered sports saloon. The car’s sporting heritage is highlighted yet further by its 0-100 km/h sprint figure, which stands at a mere 5.6 seconds. The IS 350 is characterised by the bold Lexus signature spindle grille design, as well as an upward slant of the accent style lines towards the rear. It exudes a powerful road presence and a strong brand identity. Viewed in profile, the IS shows the mass of the cabin concentrated towards the rear, with a rising line flowing from the lower body into the rear lamp clusters. The IS 350’s longer wheelbase (70 mm) offers significantly more comfort to rear seat passengers,
as well as greater luggage capacity, while laserscrew welding and sophisticated adhesive bodybonding techniques have substantially increased its body rigidity. The car’s superb handling is also no mere coincidence. New multi-link rear suspension, revised front suspension with a 20% increase in sway rigidity, and steering derived from the GS sedan have been combined, guaranteeing a dynamic driving experience. By dialling the shift controller between Eco, Normal and Sport (Sport+ for the F Sport) modes, drivers may adjust the engine power delivery, gearbox shift settings and suspension settings - in the case of the F Sport - to their preferred combination of economy, comfort, performance and handling. The gearbox features paddle shifters and a G-force artificial intelligence system (G-AI) that automatically selects the optimum gear and downshift pattern in response to gravitational forces. The Lexus LFA supercar provided the design inspiration for the driver-centric interior in the IS, with the F Sport models inheriting the innovative thin-film transistor (TFT) instrumentation with moving centre ring. There is also no shortage of interior creature comforts, regardless of the trim level. Buyers may choose between full leather and wood trim, seat heaters and ventilation, Bluetooth connectivity and a highly efficient dualzone climate control system with touch-sensitive
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temperature switches. The navigation system (standard on EX and F Sport) is operated via a secondgeneration Lexus remote-touch interface multifunction control device, which also allows control over climate, audio, phone and more. The IS 350 comes standard with ten airbags, including two-stage dual-front airbags, driver and front passenger knee airbags, front and rear side airbags, and full-length side curtain airbags. It also employs an innovative vehicle dynamics management system, which integrates ABS brakes, electronic brake force distribution, traction control and vehicle stability control safety systems. The ultra high tensile-strength steel body rounds out the carâ&#x20AC;&#x2122;s occupant protection features. As the flagship of the range, the F Sport is visually identifiable by its aggressive front spoiler and air intakes, as well as the sports shift controller on the steering wheel. The F Sport is also set apart by twin projector LED headlamps, staggered width split fivespoke 18â&#x20AC;? wheels, a unique grille design, sports seats, perforated leather detailing above the steering wheel and shift knob, aluminium sport pedals, stainless steel scuff plates bearing the Lexus logo, and highfriction brake pads. Although it is visually distinctive, the F Sport is not all about its aesthetics, however, as technical upgrades to its steering and suspension system also distinguish it from the standard IS. These include variable
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gear-ratio steering and an adaptive variabletuned suspension. The latter allows the driver to fine-tune the F Sportâ&#x20AC;&#x2122;s ride characteristics for everyday driving comfort, or for more optimised body control and agility. All models enjoy a four-year/100,000 km warranty. Likewise, the maintenance plan, which Lexus prefers to call a Distance Plan, also covers four years or 100,000 km, whichever comes first. Set to become a classic, the Lexus IS 350 line-up will surely cause extensive apprehension in the ranks of the German Big Three. They have every reason to fear this brilliant Japanese contender.
For more info please contact India Tourism, Cnr of Jan Smuts & William Nicol, Hyde Park Lane Manor, Lancaster Gate, Hyde Park, Johannesburg 2196, Tel: 27-11-325-0880, Fax: 27-11-325-0882, E-mail: goito@global.co.za, Website : www.incredibleindia.org
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GOOD TO GREAT
JEEP COMPASS & JEEP GRAND CHEROKEE
TEXT: BERNARD HELLBERG IMAGES © QUICKPIC
The current Jeep range is quite extensive, making the idea to single out only two vehicles rather tricky. Yet the Compass and Grand Cherokee are the two vehicles that best represent the spirit of the modern SUV, Jeep style. Compass There are a few unquestionable life truths, one being that Jeep vehicles are tough off-road vehicles that love to get muddy. But when the Jeep Compass debuted, it was not like other Jeeps. It did not look as tough as other Jeeps and seemed not to even like dirt. Instead, it was a car-based design built for the masses of small SUV buyers who wanted a fuel-efficient
runabout that was easy to drive around suburbia. Of course the purists did not always accept the Compass, which was regarded as the antithesis to all things Jeep. That was then, however, and today’s Compass boasts revised styling and newfound capabilities that edge the Compass closer to “real Jeep” status. Even so, the Jeep Compass faces stiff competition among today’s compact, car-based SUVs.
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The Compass is packed with standard features that provide value and convenience for drivers and passengers. These features include air conditioning, power windows, power locks, heated exterior mirrors, keyless entry, aluminium wheels, fog lamps, cruise control and sunscreen glass, illuminated cup holders and fold-flat rear seats. In addition to the five-speed manual transmission the Compass is available with a Continuously Variable Automatic Transmission (CVT2), paired to a 2.0 litre petrol engine. This dual Variable Valve Timing engine produces 115 kW of power and 190 Nm of torque, driving via the front wheels only. While acceleration might feel a little slow with the CVT gearbox, the Compass has enough power and more than enough charm to place itself firmly at the top of the small SUV pile.
Grand Cherokee The Jeep Grand Cherokee was one of the pioneering SUVs that ushered in the modern midsize SUV segment in the early 1990s. At launch, the Grand Cherokee represented a bigger and better version of Jeep’s smaller but still popular Cherokee. The company’s designers wanted it to be manoeuvrable enough for urban duty, roomy enough for family duty, stylish
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enough to take out on the town and capable enough to get to the more remote campsites. It would certainly seem that they succeeded. Unlike some other SUVs, the Grand Cherokee has always been built using a carlike unibody chassis rather than a body-on-frame design. This provides advantages in terms of on-road handling, easier entry and exit, and safety without losing Jeep’s strong reputation for offroad driving, thanks to its advanced four-wheeldrive systems. The Jeep Grand Cherokee is one of the most appealing five-passenger midsize SUVs on the market. Unlike similarly sized crossovers, it stands out with its significant off-roading and towing capabilities. For those with no intention of ever needing that off-roading ability, there is the Grand Cherokee SRT8, which adds an ample dose of high octane insanity to transform this parttime mountain climber into a full time road muncher. The 6.4 liter V8 SRT8 gets 20” forged alloy wheels, an adaptive sport suspension, performance-tuned steering, Brembo brakes and a limited-slip rear differential. Regardless of the options you select, the current Grand Cherokee’s civility is bound to impress. Cabin quality is excellent and overall refinement should surprise anyone who expects a Jeep to be a bit of a rough-edged brute.
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Talking Tourism in Victoria Falls
TEX T & IMAGE S © J UNX ION COM M U N ICAT ION S
Few “Natural Wonders of the World” inspire such awe as the Victoria Falls. It is therefore fitting that the General Assembly of the World Tourism Organisation’s 20 th summit takes place here. Jointly hosted by Zambia and Zimbabwe, the summit will bring tourism in the region under the spotlight.
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From 24th to 29th August 2013, approximately 1,000 public and private sector tourism leaders from more than 150 countries will gather at the Victoria Falls for the 20th session of the World Tourism Organisation’s (UNWTO) General Assembly. This is the first General Assembly to be held in Southern Africa and will be co-hosted by Zambia and Zimbabwe. According to the latest UNWTO World Tourism Barometer, international tourism receipts around the world grew by 4% in 2012, reaching $1,075 billion. An additional $219 billion was recorded in receipts from international passenger transport, bringing total exports generated by international tourism in 2012 to $1.3 trillion. “It is encouraging to see that the growth in international tourist arrivals was equalled by a comparable increase in spending, in spite of continued economic challenges,” says UNWTO Secretary-General, Taleb Rifai. “Considering that tourism is a key export for many economies around the world, this result is good news, as it provides foreign reserves to destinations and contributes to job creation in tourism, as well as in related economic sectors.” By region, the Americas recorded the largest increase in receipts with 7%, followed by Asia and the Pacific with 6 %, Africa with 5 % and Europe with 2 %. Receipts in the Middle East were still down by 2 %, yet showed a steady improvement compared to the decline recorded in 2011. Today, the business volume of tourism equals or even surpasses that of oil exports, food products or automobiles. Tourism has become one of the major players in international commerce, and represents one of the main income sources for many developing countries. This growth is also reflected in increasing product diversification and competition among destinations. The UNWTO assists the tourism sector, including destinations, in its sustainable positioning in ever more complex national and international markets. Particularly, developing countries like those in Southern Africa stand to benefit from this. The UNWTO is the United Nations agency responsible for the promotion of responsible, sustainable and universally accessible tourism.
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Situated in Madrid, Spain, its membership includes 155 countries, six associate members and over 400 affiliate members representing the private sector, educational institutions, tourism associations and local tourism authorities. The first UNWTO General Assembly was held in Madrid in 1975 and thereafter every second year in a different destination across the globe, including Kazakhstan, Colombia, China, Japan, Chile, Argentina, France and India. Other African hosts included Egypt in 1995 and Senegal in 2005. It is the most important meeting of senior tourism officials and high-level representatives of the private sector from across the globe. For more information, visit www.untwoga2013.org.
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EXPLORE ZAMBIA! Zambia is the land of the legendary walking safari, offering Africaâ&#x20AC;&#x2122;s best on-foot wildlife experience; as well as the wild Zambezi river, breathtaking lakes and wetlands, and a profusion of birds and abundant wildlife spread over 20 national parks and 36 game management areas. Zambia also has some of the most pristine wilderness areas, with about a third of the countryâ&#x20AC;&#x2122;s total land mass reserved for wildlife and conservation. A designated UNESCO World Heritage Site, the Victoria Falls is the largest curtain of falling water in the world, dropping 550,000 cubic metres of water per second at peak. This creates a must-see spectacle which the great explorer, David Livingstone, could only GHVFULEH DV ÂŞ%\ IDU WKH ´QHVW VLJKW , KDYH VHHQ LQ $IULFD ÂŤ On the economic front, Zambia is a most attractive destination for foreign investments, with annual economic growth of about 7% achieved consistently over the past six years. Investment opportunities abound in the tourism, manufacturing and agricultural sectors. The mining sector has also attracted a lot of foreign investment. Apart from being one of the largest copper producers in WKH ZRUOG WKH FRXQWU\ LV HQGRZHG ZLWK DQ DUUD\ RI VRPH RI WKH ´QHVW precious stones, such as emeralds and amethyst. Visit
//WWW.ZAMBIATOURISM.COM for more information.
SA EXPRESS CONNECTS DURBAN TO LUSAKA AND HARARE. SEE FLIGHT SCHEDULE FOR MORE I N F O R M AT I O N .
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THE POWER AND THE GLORY SUBARU BRZ
TEXT: BERNARD HELLBERG IMAGES © QUICKPIC
There is something to be said for the art of creating the right fit – a tailor-made suit, a pair of expertly crafted shoes or a custom-built bike is just infinitely more affable than the mundane. The same can be said for the Subaru BRZ. Although the Subaru BRZ was created alongside the Toyota 86, there is just something about this car that gets the heart racing just a little more than, well, the other car. In the end it comes down to a few special touches that make the BRZ unmistakeably a Subaru. Truth be told, the most obvious Scooby trait, all-wheel drive, is not present, but the trademark front-mounted Boxer engine is. A sixspeed manual gearbox, sports bucket seats and a really low-slung driving position confirm the Subaru BRZ as more than a sporty car, it has the rally-bred DNA of every Subaru and is a true fun machine. One cannot discuss any Subaru with any degree of conviction without focussing on its Boxer engine. A few fundamentals of the engine positioning and configuration are its low-mounted position within the engine bay, as well as its own low centre of gravity – due to its flat design – that contribute to lowering the
overall centre of gravity of the BRZ which, in turn, translates into enhanced road holding and handling. Producing 147 kW of power and 205 Nm of torque, the BRZ’s Boxer engine gives it an energetic and fun-to-drive character. With such an attractively sculpted exterior, the BRZ also boasts a comprehensive list of standard features that contribute to a premium driving and ownership experience. Smart features like bi-xenon headlights, keyless access and push-button starting; a premium audio system and 17” alloy wheels are further bolstered by unique, BRZ-specific features like the aerodynamic rear spoiler and the Subaru performance exhaust system, both of which are fitted as standard. Included in the R389,900 retail price is a full five-year/105,000 km maintenance plan, and a three-year/100,000 km warranty, as well as the Subaru Assist package.
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Celebrating a Second Chance at Life
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THE WORLD TRANSPLANT GAMES T E XT & IMAGES © L ESL EY STONES
About 2,500 athletes from 55 countries are descending on Durban for an event that – if you are lucky – you’ve never even heard of. It is the World Transplant Games, held every two years in a different country for people who have undergone a life-saving organ transplant. The games are partly designed to celebrate the new lives transplants have granted their recipients, and partly to raise awareness and encourage more people to become organ donors. The World Transplant Games (WTG) has never been staged in Africa before, and the local organising committee is determined to put on a great show. Hundreds of volunteers will welcome visiting athletes and their families, help them find
their way around, and make sure everything runs smoothly from 28th July to 4th August. Unlike the average sports event, these games bring together contestants as young as four and as old as 80 for track and field events, cycling, swimming, golf, squash and volleyball, as well as less strenuous options like tenpin bowling. Just like the Olympics, there are opening and closing ceremonies and social activities, while younger contestants can enjoy trips to uShaka Marine World and Phezulu Safari Park. The aim is to celebrate the triumph of the
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human spirit, as people who suffered lifethreatening illnesses are now not only living normal lives, but have gone even further by competing in international sports. Golfer Gary Player and swimming champion Chad le Clos are the event’s ambassadors and have recorded messages welcoming visitors to South Africa. “If you can beat the odds, that’s what true champions are made of,” says Le Clos, who began swimming at the age of eight on doctor’s orders to treat severe asthma. Stan Henkeman’s most strenuous exercise used to be hiking. Now he has set new WTG records for 100 m and 200 m sprints in his age group, mostly because at 55 he has the heart of a 20-year-old inside him. Henkeman’s stress-related heart attack in 2001 caused such extensive damage that he could not walk without gasping for air, yet he was afraid to face a transplant. Five years later a diagnosis of end-stage heart failure meant operate or die. Now he is the vice-chairman of the South African Transplant Sports Association (SATSA) and part of the local committee organising the Durban event. The games are a wonderful way for patients to express their gratitude and prove that you can go on to live an active life, he says. The transplant changed his career too, making him anxious to honour the young man whose heart keeps him alive. He now works at the Institute for Justice and Reconciliation, which strives to build a fair, democratic and inclusive society. Transplant sports also create an inclusive society, he says, attracting people of all ages, colour and class. “There’s a camaraderie and much more that keeps
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us together than keeps us apart.” Soweto’s Connie Sithebe (35) will be going for gold in the 3 km road race and ball throwing events. She was just 29 when she went to Baragwanath Hospital suffering from sickness and headaches. Blood tests showed such severe hypertension that her kidneys were failing fast and she was put on dialysis three times a week. As a young singleton it curtailed her social life, forcing her to watch her diet and leaving her strapped to a machine instead of partying, she jokes. She was put on the list for a transplant, afraid that she could die before a suitable organ became available. Thankfully she had a transplant in 2008, after a tense night when she and five other patients were all tested to see who would be the most compatible. Sithebe was thrilled when she was selected, but heartbroken to see the others sent home. “It was so sad when they sent five people away and said it’s not your lucky day,” she remembers. Sithebe joined SATSA to get back into shape and for the opportunity to see places she would never otherwise see, starting with the WTG in Sweden, where she won a silver medal. “It’s so exciting because you are representing your country, doing something for yourself and promoting awareness for organ donation,” she says. She wears a badge which reads: “Donor Kidney Inside” to motivate everyone to become a donor. “There are people who don’t even want to hear what you have to say because they’re scared. Then when you tell them about it, they realise they can help somebody else to live,” she says.
Previous Page: Stan Henkeman with another runner at the World Transplant Games in Australia This Page Left: Stan Henkeman competing in the javelin event This Page Right: Connie Sithebe (left) competing in a road race in the World Transplant Games in Sweden
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GADGETS For Movers and Shakers The Beats Executive headphones are designed to take you from the boardroom to the tarmac, and everywhere in-between. These headphones are lightweight, comfortable WR ZHDU DQG IROG ÂľDW IRU HDV\ SDFNLQJ )URP WKH RXWVLGH WKH QHZ ([HFXWLYHÂV FRRO PHWDOOLF ORRN LV PRUH VHULRXV WKDQ ÂľDVK\ 2Q WKH LQVLGH WKH VLJQDWXUH %HDWV E\ 'U 'UH VRXQG SUR´OH GHOLYHUV SXUH DXGLR LQWHJULW\ IRU FU\VWDO FOHDU KLJKV VLJQDWXUH EDVV DQG sonically true mids. These headphones are powerful enough to reduce a jet engine to a whisper, and deliver your music without outside interruption. Beats Executive headphones are available at all major retail stores nationwide for R3,999.99.
King of the Braai Become the ultimate braai master with the iGrill from Apple. This wireless Bluetooth meat thermometer allows you to monitor the temperature of two different meats simultaneously and is compatible with your iPad, iPhone or iPod. You can also download the free app to set timers and alarms, view recipes and input minimum or maximum ranges. The iGrill retails for R1,299 and is available from Apple stores nationwide.
White Light The new Kindle Paperwhite boasts a new matte white screen which UHÂľHFWV OLJKW HYHQO\ WR HQVXUH HDV\ UHDGLQJ DV ZHOO DV PRUH SL[HOV for unsurpassed resolution. The matte white screen has been designed to look like ordinary paper and, unlike backlit tablets, the Kindle Paperwhite guides light towards the surface of the screen from above, so that it never shines in your eyes or produces any kind of glare. Its 3G download time has also been reduced dramatically, allowing books to be ready to read in less than 60 seconds. The new â&#x20AC;&#x153;Time to Readâ&#x20AC;? feature calculates \RXU UHDGLQJ VSHHG DQG OHWV \RX NQRZ ZKHQ \RX VKRXOG EH ´QLVKLQJ WKDW VSHFL´F FKDSWHU ZKLOH WKH LPSURYHG EDWWHU\ OLIH XS WR HLJKW ZHHNV ZLWK the light feature on) is handy for travellers who may not have regular access to a charging point. The Kindle Paperwhite is available at numerous electronic retail outlets nationwide.
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BOOKS Risk BY JASON STAGGIE Nelson Jekwa is young, black
and
privileged.
Named after Mandela, his future blinks promisingly. Bored and high, he and his friends play a game of risk. But what starts off as some edgy fun, evolves and spawns an entire social movement. The goal: to help Africa get out from the bottom of
the
worldâ&#x20AC;&#x2122;s
toilet.
While missions are being executed
all
over
the
continent, Nelsonâ&#x20AC;&#x2122;s group plans ten heists to help pay back Africaâ&#x20AC;&#x2122;s debts to the West. But their game has spun out of control.
Glenn Agliotti BY PETER PIEGL AND SEAN NEWMAN A magistrate put Glenn Agliotti among the â&#x20AC;&#x153;snitches, pimps and rats who would sell their soul to evade a long prison WHUPÂŤ 7KH SUHVV FDOOHG KLP D GUXJ WUDI´FNHU DQG D GUXJ dealer. And he was. This is the story of the man who did business in coffee shops and met associates in car parks and underground garages. It is the story of the man who bought shoes for the National Police Commissioner. The man accused of the murder of Brett Kebble. This is the story of Glenn Agliotti, one of Johannesburgâ&#x20AC;&#x2122;s sons of the underworld.
Random Kak I Remember About Growing Up in South Africa BY TREVOR ROMAIN 7KLV ERRN LV D IRH´H VOLGH VWUDLJKW EDFN WR \RXU 6RXWK $IULFDQ \RXWK 'R \RX UHPHPEHU ZKHQ \RX ZRUH EHOO ERWWRPV DQG ZRXQG XS FDVVHWWH WDSHV ZLWK D %LF SHQ" 2U ZKHQ 9: %HHWOHV ZHUH HYHU\ZKHUH WKH %D\ &LW\ 5ROOHUV ZHUH LW DQG WKH VPHOO RI :LQWHUJUHHQ ´OOHG the change rooms? Random Kak contains hundreds of things that made up the world for many in the 70s and 80s. These come to life in Trevor Romainâ&#x20AC;&#x2122;s whimsical drawings and laugh-out-loud commentary.
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Airline information SA Express fleet Canadair Regional Jet 200 BER Manufacturer: Bombardier Maximum cruising speed: 474 knots/545mph/879kmph Engines: Two General Electric CF34-3B1 Range: 1,662miles/3,080km Maximum altitude: 41,000ft/12,496m Seating capacity: 50
Crew: Two pilots, two cabin crew Wing span: 69ft 7in/21.21m Overall length: 87ft 10in/26.77m Overall height: 20ft 5in/6.22m .BYJNVN UBLF PĂ XFJHIU 51,000lb/23,134kg Minimum runway length: 6,295ft/1,919m
De Havilland Dash 8 Series Q400 Turboprop Manufacturer: Bombardier Maximum cruising speed: 360knots/414mph/667kmph Engines: Two Pratt & Whitney Canada PW150A Range: 1,565 miles/2,519km Maximum altitude: 25,000ft/7,620m Seating capacity: 74 Crew: Two pilots, two cabin crew
Wing span: 93ft 3in/28.42m Overall length: 107ft 9in/32.83m Overall height: 27ft 5in/8.34m .BYJNVN UBLF PĂ XFJHIU 64,500lb/29,257kg Minimum runway length: 4,580ft/1,396m
Canadair Regional Jet 700 Manufacturer: Bombardier Maximum cruising speed: 473 knots/544mph/875kmph Engines: Two General Electric CF34-8C5B Range: 1,477m/2,794km Maximum altitude: 41,000ft/12,496m Seating capacity: 70
Crew: Crew: Two pilots, two cabin crew Wing span: 76ft 3in/23.2m Overall length: 106ft 8in/32.51m Overall height: 24ft 10in/7.57m .BYJNVN UBLF PĂ XFJHIU 72,750lb/32,999kg Minimum runway length: 4,580ft/1,396m
SA Expressâ&#x20AC;&#x2122; aircraft are made by Bombardier Aerospace Indwe Indwe
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8F ĂłZ GPS ZPV About us SA Express is a fast-growing airline business operating primary and secondary hubs between domestic and regional destinations within Southern Africa. Our objective of improving intra-Africa travel is in line with South Africaâ&#x20AC;&#x2122;s mandate to increase aviationâ&#x20AC;&#x2122;s contribution towards sustainable economic growth and job creation. 5IF ĂłFYJCJMJUZ BOE SFMJBCJMJUZ QSFTFOUFE CZ UIF BJSMJOF T FACT principle (Frequency, Availability, Competitive SBUF BOE 5JNJOH PG ĂłJHIUT BĂPSET CPUI DPOTVNFST BOE service providers a unique and convenient service. The FACT principle is important to us as it enhances the countryâ&#x20AC;&#x2122;s prospect as a preferred air travel destination and major trade and tourism capital. Our vision is supported by the airlineâ&#x20AC;&#x2122;s aspirations and strategy. Also underpinning this vision is our set of core values and unique selling propositions UIBU ESJWF QSPĂąUBCJMJUZ
Vision To be a sustainable world-class regional airline with an extensive footprint in Africa.
Purpose A sustainable, integrated regional airline connecting secondary and main airports.
CORE VALUES 4BGFUZ ĂąSTU We never compromise on safety, no matter what. Customers Our customers are our most important investors.
Partners We partner with people across all operations.
Speed & Quality We deliver with speed without compromising on quality. Improvement We strive for continuous improvement.
Simplify We keep it simple.
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SPECIAL SERVICES
in the aircraft cabin, cabin baggage may be placed in the Skycheck at the aircraft for hold stowage.
Special meals Passengers with special dietary
Skycheck This is the airlineâ&#x20AC;&#x2122;s special hand-
requirements are provided for through the following special meals: kosher, halal, Muslim, Hindu, low-fat and vegetarian meals. Orders for special meals should be placed at the time of NBLJOH ĂłJHIU SFTFSWBUJPOT 5IF BJSMJOF SFRVJSFT B minimum of 48 hoursâ&#x20AC;&#x2122; notice prior to departure in PSEFS UP BTTJTU XJUI DPOĂąSNBUJPO PG SFRVFTUT
MVHHBHF GBDJMJUZ UIBU BTTJTUT XJUI JO ĂłJHIU comfort, speedy boarding and disembarking. 8IFO CPBSEJOH POF PG PVS ĂłJHIUT TJNQMZ QMBDF any hand luggage that will not be required EVSJOH UIF ĂłJHIU PO UP UIF 4LZDIFDL DBSU BU UIF boarding steps of the aircraft. Your hand luggage will be waiting for you as you disembark from the aircraft at your destination.
Passengers requiring special attention Requirements for unaccompanied minors (passengers under the age of 12 years) or passengers requiring wheelchairs should be stated at the time of making the reservation. Owing to the size of the cabins on our aircraft types, the airline is not in a position to carry stretcher passengers or incubators.
Cabin baggage SA Express will accept one piece of cabin baggage not exceeding a total dimension of 115cm and 7kg in weight. For safety SFBTPOT DBCJO CBHHBHF NVTU ĂąU JOUP BQQSPWFE stowage spaces: either the overhead luggage bin or under the seat. Owing to limited storage space
We Fly For You SA Express Airways prides itself on aiming to offer incomparable service standards. In addition to building on our motto to express excellence and consistently striving to provide the best service, we know that â&#x20AC;&#x153;youâ&#x20AC;? is the most important word in our airline. SA Express proudly launched its new brand on 2 December 2009 at OR Tambo International Airport. The new brand is set to ensure that itâ&#x20AC;&#x2122;s distinctive and positioned to build awareness and affinity in the domestic and regional markets. The new proposition â&#x20AC;&#x153;We Fly for Youâ&#x20AC;? is set to position SA Express as a premier intra-regional African brand. The main objective of the rebrand is to ensure that SA Express is distinctive yet still aligned to the countryâ&#x20AC;&#x2122;s mainline carrier. SA Expressâ&#x20AC;&#x2122;s unique positioning as an airline that provides a bespoke, personalised travel experience was the rationale behind the proposition â&#x20AC;&#x153;We Fly for Youâ&#x20AC;?. The new brand mark is in line with the symbol and colours of UIF OBUJPOBM ĂłBH FODPVSBHJOH OBUJPOBM QSJEF The new brand will be applied to all brand touch-points throughout the operation as well BT UIF TUBĂ VOJGPSN
Baggage liability Valuable items such as cameras and accessories, computers â&#x20AC;&#x201C; including laptops and notebooks â&#x20AC;&#x201C; mobile telephones, perfumes, aftershaves, colognes, legal and company documents and legal tender â&#x20AC;&#x201C; including cash, credit cards and cheques â&#x20AC;&#x201C; bullion, leather jackets, all types of jewellery and any other items with a value in excess of R400 must be removed from either checked-in or Skycheck baggage as the airline is not liable for loss or damage to these items. 7FSJĂąFE CBHHBHF DMBJNT BSF TFUUMFE PO UIF CBTJT adopted by IATA (International Airlines Transport Association): payment of US$20 per 1kg of checked-in luggage, to a maximum of 20kg ($400). Awards SA Express has won the AFRAA Regional Airline of the Year Award at the end of 2009, and the Allied and Aviation Business Corporate Award. Our airline was also the recipient of the Annual Airline Reliability Award from Bombardier at the end of 2007. Other previous awards include the International Star Quality Award, which indicates our commitment to service excellence, while our prominence as one of the top 500 best managed companies is proof of our success as a business. Onboard service The airlineâ&#x20AC;&#x2122;s onboard service is unique and offers passengers a variety of meals or snacks. The airline pioneered its unique meal-box concept, and meal choices are frequently updated and designed using balanced food criteria: appearance, taste and nutritional value. Passengers can also enjoy a wine and malt service on specified flights as well as refreshments on all flights. Our customers can expect a safe, comfortable, quality air-travel experience, with the added CFOFĂąUT PG GSFRVFODZ SFMJBCJMJUZ PO UJNF departures and unmatched value for money.
Safety information Health regulations Health regulations at certain airports require that the aircraft cabin be sprayed. The spray is harmless, but if you think it might affect you, please cover your nose and mouth with a handkerchief.
Remain seated As a safety precaution, passengers are requested to remain seated with seatbelts fastened after the aircraft has landed, until the seatbelt sign has been switched off by the captain.
Portable electronic equipment The use of personal electronic devices (PEDâ&#x20AC;&#x2122;s) will apply to all domestic and regional flights on the CRJ700/200
and DH8 Q400. Passengers will be permitted to use PEDâ&#x20AC;&#x2122;s such as cell phones, e-readers and electronic tablets in flight-mode.
Cellular telephones Cellular telephones may be used on the ground while passenger doors are open. Cellular telephones, smartphones or any device with flight mode must be switched off as soon as the cabin doors are closed and when the senior cabin-crew member makes an announcement on the publicaddress system.
Laptop computers Laptops with CD ROM and DVD drive, handheld calculators, electric shavers and portable personal
listening devices may not be used on the ground during taxi but may be used during the flight when the seatbelt signs are switched off and with permission from the captain. Should circumstances dictate otherwise, a public-address announcement cancelling this concession will be made by a crew member.
Prohibited equipment Portable printers, laser pointers, video equipment, CB/AM/FM/ FHF/satellite receivers, twoway radios, compact disc and mini-disc players, scanners, remote-controlled toys and power converters are prohibited for use at any time.
Safety pamphlet Read the safety pamphlet in the seat pocket in front of you and take note of your nearest emergency exit. Smoking In accordance with international trends, smoking is not permitted on board any SA Express flights.
Seat belts Please fasten your seat belt whenever the seat belt signs are illuminated. For your own safety we suggest that you keep it fastened throughout the flight. Important When in doubt, please consult our cabin crew.
For your comfort and security, please comply with the above safety regulations at all times while on board
Route map SA Express: Johannesburg Bloemfontein Cape Town Durban East London Gaborone George Hoedspruit
Kimberley Lubumbashi Lusaka Maputo Port Elizabeth Richards Bay Walvis Bay Windhoek
Indwe Indwe
1 01 90 9
FLIGHT SCHEDULE JOHANNESBURG Ŭ #-0&.'0/5&*/ FLT SA SA SA SA SA SA SA SA
NO 1001 1003 1005 1011 1013 1017 1021 1023
DEP 06:00 08:00 11:20 13:50 14:55 16:35 17:55 18:30
ARR 07:00 09:05 12:25 14:55 16:00 17:40 19:00 19:35
A/C DH4 DH4 DH4 DH4 DH4 DH4 DH4 DH4
.
T
W
#-0&.'0/5&*/ Ŭ +0)"//&4#63(
T
F
S
S
NO 1403 1403 1405 1407 1409
DEP 07:00 07:30 09:10 13:20 18:05
ARR 08:30 09:05 10:40 14:40 19:35
A/C CR7 CR2 DH4 CR2 CR7
.
T
W
T
F
S
S
T
W
T
F
S
S
W
T
F
S
S
W
T
F
S
S
T
F
S
S
W
T
F
S
S
W
T
F
S
S
JOHANNESBURG Ŭ (&03(& FLT SA SA SA SA
NO 1501 1503 1505 1509
DEP 06:50 08:55 11:10 15:25
ARR 08:40 10:45 13:25 17:15
A/C CR7 CR7 DH4 CR7
.
DEP 10:15 12:15
ARR 11:20 13:15
A/C DH4 DH4
.
T
NO 1101 1103 1103 1105 1105 1107 1113
DEP 05:45 09:20 08:50 13:10 13:45 14:25 17:10
ARR 07:00 10:35 10:05 14:25 15:00 15:40 18:25
A/C DH4 DH4 DH4 DH4 DH4 DH4 DH4
.
T
JOHANNESBURG Ŭ 1035 &-*;"#&5) FLT NO SA 1453 SA 1457
DEP 07:10 17:50
ARR 08:45 19:25
A/C CR7 CR7
.
T
W
NO 1201 1203 1207 1213
DEP 06:10 08:30 13:15 16:45
ARR 07:25 09:45 14:30 18:00
A/C DH4 DH4 DH4 DH4
.
T
FLT NO
DEP
ARR
A/C
SA
11:55
13:10
CR7
1701
.
T
FLT NO
DEP
ARR
A/C
SA
06:10
07:15
CR2
1731
.
FLT SA SA SA SA SA
NO 1404 1404 1406 1408 1410
DEP 09:15 09:50 11:10 15:30 20:25
ARR 10:45 11:30 12:40 17:00 21:55
T
FLT SA SA SA SA
NO 1502 1504 1506 1510
DEP 09:10 11:25 13:45 17:50
ARR 10:50 13:05 15:45 19:30
FLT SA SA
NO 1226 1228
DEP 12:00 13:50
ARR 13:00 14:55
W
T
F
S
S
A/C CR7 DH4 CR2 CR2 CR7
.
T
W
T
F
S
S
A/C CR7 CR7 DH4 CR7
.
T
W
T
F
S
S
A/C DH4 DH4
.
W
T
F
S
S
W
T
F
S
S
T
F
S
S
W
T
F
S
S
W
T
F
S
S
W
T
F
S
S
T
,*.#&3-&: Ŭ +0)"//&4#63( FLT SA SA SA SA SA SA SA
NO 1102 1104 1104 1106 1106 1108 1114
DEP 07:50 10:45 11:10 14:55 15:30 16:10 18:55
ARR 09:05 12:00 12:25 16:10 16:45 17:25 20:10
FLT SA SA
NO 1454 1458
DEP 09:20 20:00
ARR 10:55 21:35
FLT SA SA SA SA SA
NO 1202 1202 1204 1208 1214
DEP 07:55 08:05 10:30 15:05 18:40
ARR 09:10 09:20 11:45 16:20 20:00
A/C DH4 DH4 DH4 DH4 DH4 DH4 DH4
A/C CR7 CR7
A/C DH4 DH4 DH4 DH4 DH4
FLT
NO
DEP
ARR
A/C
SA
1702
13:45
16:55
CR7
7 APRIL 31 AUGUST DAYLIGHT SAVINGS TIME
.
T
.
T
W
.
T
.
T
8*/%)0&, Ŭ +0)"//&4#63( W
T
F
S
S
FLT
NO
DEP
ARR
A/C
SA
1732
18:15
21:10
CR2
7 APRIL 31 AUGUST DAYLIGHT SAVINGS TIME
SA EXPRESS RESERVES THE RIGHT TO CHANGE, SUSPEND OR AMEND THIS PUBLISHED SCHEDULE WITHOUT PRIOR NOTIFICATION EVERY EFFORT WILL BE MADE TO OPERATE AS PER THE PLANNED SCHEDULE
1 1 0 1 1 0 Indwe Indwe
T
WALVIS BAY Ŭ +0)"//&4#63(
JOHANNESBURG Ŭ 8*/%)0&, 7 APRIL 31 AUGUST DAYLIGHT SAVINGS TIME
.
RICHARDS BAY Ŭ +0)"//&4#63(
JOHANNESBURG Ŭ 8"-7*4 #": 7 APRIL 31 AUGUST DAYLIGHT SAVINGS TIME
A/C DH4 DH4 DH4 DH4 DH4 DH4 DH4 DH4
1035 &-*;"#&5) Ŭ +0)"//&4#63(
JOHANNESBURG Ŭ 3*$)"3%4 #": FLT SA SA SA SA
ARR 07:25 08:25 10:40 14:00 16:30 17:35 19:20 20:40
HOEDSPRUIT Ŭ +0)"//&4#63(
JOHANNESBURG Ŭ ,*.#&3-&: FLT SA SA SA SA SA SA SA
DEP 06:20 07:20 09:35 12:55 15:25 16:30 18:15 19:40
GEORGE Ŭ +0)"//&4#63(
JOHANNESBURG Ŭ )0&%4136*5 FLT NO SA 1225 SA 1227
NO 1024 1002 1004 1006 1012 1014 1018 1022
EAST LONDON Ŭ +0)"//&4#63(
JOHANNESBURG Ŭ &"45 -0/%0/ FLT SA SA SA SA SA
FLT SA SA SA SA SA SA SA SA
.
T
FLIGHT SCHEDULE JOHANNESBURG Ŭ ("#030/& FLT SA SA SA SA SA SA SA
NO 1761 1763 1765 1767 1775 1779 1781
DEP 06:10 07:55 09:55 11:55 15:05 18:10 18:10
ARR 07:05 08:50 10:50 12:45 15:55 19:10 19:10
A/C DH4 DH4 DH4 CR2 CR2 DH4 DH4
.
T
GABORONE Ŭ +0)"//&4#63( W
T
F
S
S
W
T
F
S
S
T
W
T
F
S
S
T
W
T
F
S
S
.
T
W
T
F
S
S
.
T
W
T
F
S
S
W
T
F
S
S
JOHANNESBURG Ŭ -6#6.#"4)* FLT NO SA 1797
DEP 09:05
ARR 12:10
A/C DH4
.
T
NO 1081 1083 1087 1089 1091
DEP 06:00 08:00 13:15 14:20 17:15
ARR 07:45 09:30 15:00 16:05 18:45
A/C DH4 CR2 DH4 DH4 DH4
.
NO 1361 1363 1363 1371 1371 1375
DEP 06:00 08:00 08:00 13:30 13:30 17:20
ARR 07:55 09:40 09:55 15:10 15:25 19:00
A/C DH4 CR2 DH4 CR2 DH4 CR2
.
DEP 09:30
ARR 12:10
A/C CR2
DEP 05:50 12:50
ARR 07:25 14:30
A/C CR2 CR2
NO 1801 1805 1807 1809 1813 1813 1819 1821 1821 1823
DEP 06:00 09:00 10:10 10:45 13:00 13:45 15:00 16:00 16:00 18:30
ARR 07:30 10:30 11:40 12:15 14:30 14:55 16:30 17:10 17:30 20:00
A/C DH4 DH4 DH4 DH4 DH4 DH4 DH4 CR2 DH4 DH4
.
T
W
T
F
S
S
FLT SA
NO 1798
DEP 12:50
ARR 16:00
A/C DH4
W
T
F
S
S
T
W
T
F
S
S
T
W
T
F
S
S
.
T
W
T
F
S
S
.
T
W
T
F
S
S
W
T
F
S
S
.
T
FLT SA SA SA SA SA
NO 1082 1084 1088 1090 1092
DEP 08:15 10:30 15:40 16:35 19:40
ARR 10:15 12:15 17:40 18:35 21:40
A/C DH4 CR2 DH4 DH4 DH4
.
FLT SA SA SA SA SA SA
NO 1362 1364 1364 1372 1372 1376
DEP 08:25 10:25 10:45 16:20 16:00 20:05
ARR 10:25 12:25 12:25 18:00 18:00 21:45
A/C DH4 DH4 CR2 CR2 DH4 CR2
.
FLT SA
NO 1242
DEP 12:45
ARR 15:20
A/C CR2
,*.#&3-&: Ŭ $"1& 508/
CAPE TOWN Ŭ 1035 &-*;"#&5) FLT SA SA SA SA SA SA SA SA SA SA
A/C DH4 DH4 DH4 CR2 CR2 DH4 DH4
HOEDSPRUIT Ŭ $"1& 508/
CAPE TOWN Ŭ ,*.#&3-&: FLT NO SA 1151 SA 1157
ARR 08:40 10:20 12:20 14:05 17:10 20:40 20:40
EAST LONDON Ŭ $"1& 508/
CAPE TOWN Ŭ )0&%4136*5 FLT NO SA 1241
DEP 07:45 09:25 11:25 13:15 16:20 19:40 19:40
#-0&.'0/5&*/ Ŭ $"1& 508/
CAPE TOWN Ŭ &"45 -0/%0/ FLT SA SA SA SA SA SA
NO 1762 1764 1766 1768 1776 1780 1782
-6#6.#"4)* Ŭ +0)"//&4#63(
CAPE TOWN Ŭ #-0&.'0/5&*/ FLT SA SA SA SA SA
FLT SA SA SA SA SA SA SA
.
T
FLT SA SA
NO 1152 1158
DEP 08:10 15:10
ARR 09:50 16:50
A/C CR2 CR2
1035 &-*;"#&5) Ŭ $"1& 508/ FLT SA SA SA SA SA SA SA SA SA SA
NO 1802 1806 1808 1810 1814 1814 1820 1822 1822 1824
DEP 08:00 11:00 12:10 12:45 15:00 15:25 17:00 18:00 18:00 20:30
ARR 09:40 12:40 13:50 14:25 16:40 16:45 18:40 19:20 19:40 22:10
A/C DH4 DH4 DH4 DH4 DH4 CR2 DH4 CR2 DH4 DH4
.
T
SA EXPRESS RESERVES THE RIGHT TO CHANGE, SUSPEND OR AMEND THIS PUBLISHED SCHEDULE WITHOUT PRIOR NOTIFICATION EVERY EFFORT WILL BE MADE TO OPERATE AS PER THE PLANNED SCHEDULE
Indwe Indwe
1111
FLIGHT SCHEDULE CAPE TOWN Ŭ 8"-7*4 #": FLT NO
DEP
ARR
A/C
SA SA
08:00 11:15
09:00 13:15
CR2 CR2
1721 1721
WALVIS BAY Ŭ $"1& 508/ .
7 APRIL 31 AUGUST DAYLIGHT SAVINGS TIME
T
W
T
F
S
S
CAPE TOWN Ŭ 8*/%)0&, FLT NO
DEP
ARR
A/C
SA
16:30
17:35
CR2
7 APRIL 31 AUGUST DAYLIGHT SAVINGS TIME
1751
DEP 07:45
ARR 10:10
A/C CR2
T
W
T
F
S
S
.
T
W
T
F
S
S
.
T
W
T
F
S
S
.
T
W
T
F
S
S
.
T
W
T
F
S
S
DURBAN Ŭ &"45 -0/%0/ FLT SA SA SA SA
NO 1301 1303 1305 1309
DEP 06:00 08:30 12:00 16:50
ARR 07:05 09:35 13:05 17:55
A/C CR2 CR2 CR2 CR2
DURBAN Ŭ 1035 &-*;"#&5) FLT SA SA SA SA SA
NO 1330 1334 1336 1340 1348
DEP 06:00 09:15 11:55 13:35 17:40
ARR 07:20 10:35 13:15 14:55 19:00
A/C CR2 CR2 CR2 CR2 CR2
DURBAN Ŭ $"1& 508/ FLT SA SA SA SA SA
NO 1850 1852 1854 1858 1862
DEP 06:10 08:00 13:40 15:35 18:15
ARR 08:25 10:15 15:55 17:40 20:30
A/C CR2 CR2 CR2 CR2 CR2
SA SA SA
1854 1858 1862
16:30 15:35 18:15
18:45 17:50 20:30
CR2 CR2 CR2
EFFECTIVE 04 AUGUST TIME CHANGE
NO 1601 1601 1601
DEP 07:00 09:20 10:10
ARR 09:50 12:10 13:00
A/C CR2 CR2 CR2
.
T
W
T
F
S
S
.
T
W
T
F
S
S
DURBAN Ŭ )"3"3& FLT NO SA 1611 SA 1611
DEP 06:25 14:00
ARR 08:50 16:25
A/C CR2 CR2
SA
14:00
16:25
CR2
EFFECTIVE 04 AUGUST TIME CHANGE
1613
DEP
ARR
A/C
SA SA
1722 1722
09:30 13:00
12:30 16:00
CR2 CR2
T
W
T
F
S
S
.
T
W
T
F
S
S
.
T
W
T
F
S
S
.
T
W
T
F
S
S
.
T
W
T
F
S
S
.
T
W
T
F
S
S
A/C CR2 CR2 CR2
.
T
W
T
F
S
S
.
T
W
T
F
S
S
FLT
NO
DEP
ARR
A/C
SA
1752
08:40
10:45
CR2
."1650 Ŭ $"1& 508/ FLT SA
NO 1786
DEP 10:40
ARR 13:15
A/C CR2
EAST LONDON Ŭ %63#"/ FLT SA SA SA SA
NO 1302 1304 1306 1310
DEP 07:35 10:05 13:35 18:25
ARR 08:35 11:05 14:35 19:25
A/C CR2 CR2 CR2 CR2
1035 &-*;"#&5) Ŭ %63#"/ FLT SA SA SA SA SA
NO 1331 1335 1337 1341 1349
DEP 07:50 11:05 13:40 15:35 19:55
ARR 09:05 12:20 14:55 16:50 21:10
A/C CR2 CR2 CR2 CR2 CR2
CAPE TOWN Ŭ %63#"/ FLT SA SA SA SA SA
NO 1851 1853 1861 1855 1859
DEP 09:05 10:45 15:45 16:30 18:15
ARR 11:05 12:45 17:50 18:25 20:15
A/C CR2 CR2 CR2 CR2 CR2
SA SA SA
1855 1858 1862
19:15 16:30 18:15
21:15 18:30 20:15
CR2 CR2 CR2
-64"," Ŭ %63#"/ FLT SA SA SA
NO 1602 1602 1602
DEP 10:40 13:00 13:40
ARR 13:30 15:50 16:30
HARARE Ŭ %63#"/ FLT SA SA
NO 1612 1612
DEP 13:25 17:00
ARR 15:50 19:25
A/C CR2 CR2
SA
1614
17:00
19:25
CR2
EFFECTIVE 04 AUGUST TIME CHANGE
SA EXPRESS RESERVES THE RIGHT TO CHANGE, SUSPEND OR AMEND THIS PUBLISHED SCHEDULE WITHOUT PRIOR NOTIFICATION EVERY EFFORT WILL BE MADE TO OPERATE AS PER THE PLANNED SCHEDULE
1 1 2 1 1 2 Indwe Indwe
.
7 APRIL 31 AUGUST DAYLIGHT SAVINGS TIME
EFFECTIVE 04 AUGUST TIME CHANGE
DURBAN Ŭ -64"," FLT SA SA SA
NO
8*/%)0&, Ŭ $"1& 508/ .
CAPE TOWN Ŭ ."1650 FLT NO SA 1785
FLT
7 APRIL 31 AUGUST DAYLIGHT SAVINGS TIME
@ W O R K
PASSENGER LETTERS
To whom it may concern
To whom it may concern
derful staff I would just like to thank the won your other and lf myse ing treat for of SA Express and kindness. For passengers with great patience travelled on SA the past couple of months I have ived fantastic service Express and have always rece t crews. I really from both the ground and fligh into what they do. appreciate the effort they put
members of I would like to commend two ntly with regard to your staff for assisting me rece loyees in question boarding a plane. The two emp Naledi Sibande. are Zolile Valashiya and Blaize in particular Zolile, They were extremely helpful, er to assist me to who did everything in his pow Gaborone. board an SA Express plane to
was full and On my last flight, the aircraft dating the mmo acco of job good a the crew did on as much passengers and giving each pers ed to make the help y reall This . next the attention as e. flight a very pleasant experienc
ent e a note of this on their employm
Please mak
records and thank them again
for me.
Kind regards
Edward Harvey
Keep up the good work.
vey who Congratulations to Edward Har month. this r lette ning win our d supplie colat by Cho k He has won a copy of the boo onsig Sim of le bott a as Eric Lanlard, as well e. siqu Clas Cap e hod MĂŠt CuvĂŠe Royale
DO YOU HAVE SOMETHING
Kind Regards
Bridget Black
TO SAY?
customercare@flyexpress.aero. mind by sending an email to Let us know what is on your inal language. ed or translated from their orig Letters may be edited, shorten
G LETTER IN THE THE WRITER OF THE WINNIN WILL RECEIVE A AUGUST EDITION OF INDWE UTY CASE. BEA SAMSONITE B-LITE FRESH through
heavy luggage Gone are the days of dragging r suitcase from a you out pick to airports and trying veyor belt. Now there line of dull black bags on the con (charcoal, lime green, are fun colours to choose from tric blue) in a lighter than elec raspberry, juicy orange and te B-Lite Fresh. The soni Sam the : ever range of luggage available from luggage Samsonite B-Lite Fresh range is with a five-year global stores countrywide and comes om for stockists. te.c warranty. Visit www.samsoni
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113
PA R TING SHO T
Africa's talent revealed
This month we feature Duncan Napier’s photo of a Blue crane (South Africa’s national bird) wading in a natural catchment. Duncan spotted the crane on a cycle route in the Hemel en Aarde Valley, near Hermanus. If you think you have what it takes, send your photos (1MB each), details of where they were taken and your contact details to nicky@tcbgroup.co.za with the word ‘ Indwe photo’ in the subject box. We can’t wait to show them off!
11 4
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