Indwe magazine March 2019

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INDWE MARCH 2019 YOUR FREE COPY

WINNER SAPF 2015 - BEST EXTERNAL MAGAZINE - CATEGORY B

BLOEMFONTEIN

GABORONE

HOEDSPRUIT

PORT ELIZABETH

CAPE

TOWN

LUBUMBASHI

KIMBERLEY

MTHATHA

DURBAN

RICHARDS

BAY

WALVIS

BAY

JOHANNESBURG

A MUSICAL TRIBUTE OLIVER MTUKUDZI




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Contents

Features 24/

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Zimbabwe’s Man With the Talking Guitar

Important Victories and Major Misses

Human Rights 70 Years On

Serving Namibia’s Postal, Banking & Logistics Needs

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Do Business Travel Like a Boss

Advantageous for Accountants

The (Shopping) Centre of Our Universe

NamPost

A Tribute to Oliver Mtukudzi

How Not to Screw Up a Business Trip

Cloud Technology Saves Time

The Growth of Mall Culture

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Work It Out

Fast-Track Your Workplace Well-being

Mixed-Use Precincts Are Benefiting Inner Cities

What Will the Offices of the Future Look Like?

Exercise & Your Job

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Mix & Match



Contents

8/

/ Regulars

/ Travel

14/

Need to Know

30/

Mad About Monneaux

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Bits & Pieces

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Kimberley’s Totems, Clans & Cultural Charms

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Dinner & A Movie

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Plain Sailing – Safari Style

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Turn it Up!

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Botswana’s Majestic Mountains

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Books

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The President Hotel

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Gadgets

/ Airline Info

/ Motoring

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CEO Letter

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SA Express – In Conversation with Iain Findlay

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Meet the Crew

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Airline Information

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Flight Schedule

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Passenger Letters

INDWE

Toyota Land Cruiser Prado VX-L 3.0 D4-D


The BITRI Centre for Material Science The Botswana Institute for Technology Research and Innovation (BITRI) is a parastatal under Botswana’s Ministry of Ter tiary Education, Research, Science and Technology, established with a Mandate to identify, develop and/or adapt appropriate technology solutions that provide sustainable innovative solutions through co-creation and collaboration in line with national priorities and needs of Botswana. The technologies will as much as possible maximize the use of local materials to ensure efficiency and affordability. BITRI has established a world-class Centre for Material Science (CMS) with state of the ar t laboratory facilities, such as XPS, XRD, XRF, SEM, high resolution GC-MS, LC-MS and ICP-MS. The CMS has synthesis capabilities for metal nano par ticles, electrospun nano fibres and materials characterisation that will serve the research needs as well as the commercial materials analysis needs of Botswana and Africa across a variety of sectors.

BITRI invites all interested parties to use the facilities for a fee.

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TECHNOLOGY SOLUTIONS

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CEO Letter

SA EXPRESS AIRWAYS Customer Care Department Tel: 0861 729 227 Email: customercare@flyexpress.aero Twitter: @flySAexpress Facebook: SA Express Airways Reservations Support Tel: +27 11 978 9905 Email: groupsales@flyexpress.aero Group Reservations Tel: +27 11 978 5578 Email: reservationslist@flyexpress.aero Sales Office Email: sales@flyexpress.aero Lubumbashi DRC +243 85 425 60 001/+243 99 053 60 37 +243 85 199 31 18 Gaborone +267 390 5740/2397 Walvis Bay +26 647 02 690 +26 464 200 403 INDWE

As we commemorate Human Rights Day on 21st March 2019 – a day that marks the conviction of ordinary people, rising up in unison in their quest for human dignity, democracy and civil rights – we pay particular homage to the legendary Zimbabwean-born Jazz musician Oliver “Tuku” Mtukudzi, who acquired his angel wings in January. Apart from being a musician, Tuku, as he was affectionately known, was a human rights activist and UNICEF Goodwill Ambassador for Southern Africa. Tuku’s music is considered by many to be the soundtrack that speaks for the disenfranchised and marginalised. We mourn his passing, but the sound of his guitar will forever be a source of comfort and an echo of hope for many. Rest in peace, Tuku. Cape Town has been the epicentre of Jazz music in South Africa since the 1920s when the genre first hit local shores. It was to undergo further innovation, giving rise to composers, singers and instrumentalists adding their own South African flavour to a type of music that would transcend borders. As Miriam Makeba once said: “I kept my culture. I kept the music of my roots. Through my music I became this voice and image of Africa and the people without even realising it.” This month, SA Express will be joining the multitudes of Jazz lovers streaming in from all over the world as they head to the Mother City to celebrate the 20th anniversary of the Cape Town International Jazz Festival. Renowned for the diverse performers it attracts, the festival epitomises our very essence as a rainbow nation. Here, audience members can meet their favourite artists and mingle with fellow Jazz enthusiasts. We are happy to be providing access to this event for all those Jazz lovers who will be flying out of Bloemfontein and Walvis Bay to Cape Town.

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The month of March is an emblematic transition in nature as the southern hemisphere prepares for the cooler autumn months, while also marking the end of our financial year. This transitional period not only allows the airline to shift up gears to prepare to successfully navigate through the next season, but to continue to review and realise the dual purpose of our airline as an agent for development and social change in the 2019-’20 financial year. A number of exciting initiatives are under way at SA Express as we look forward to celebrating our 25th anniversary in April with renewed strength. I look forward to hearing about your SA Express experience and ask that you share your stories with us on talktous@flyexpress.aero. Welcome on board and enjoy your flight! Always, Siza Interim CEO

LET’S FLY AWAY As you look forward to reprising the memory of the Jazz sounds of the marabi and mbaqanga styles that used to flow from the dance halls across South Africa as the likes of Dollar Brand, Hugh Masekela, Kiepie Moeketsie, Jonas Gwangwa, Sol Klaaste, Gwigwi Mwerebi, the legendary Sophiatown vocal groups and singers associated with the “Jazz Maniacs” and a group that was to launch four great individual singers, The Skylarks, consisting of Miriam Makeba, Abigail Khubeka, Letta Mbulu and Mary Rabotaba, performed, we at SA Express commit to continue to make your travel experience enjoyable and memorable. So, choose a destination and fly with us!

Cover Image © Steve Gordon, Musicpics Managing Director Pam Komani | pam@tjtmedia.co.za Publishing Director Bernie Hellberg Jr | bernie@tjtmedia.co.za Editor Nicky Furniss | nicky@tcbmedia.co.za Managing Editor Phindiwe Nkosi / phindiwe@tcbmedia.co.za Features Editor Julie Graham | julie@tcbmedia.co.za Design & Layout Nicola Vermeulen | nicolav@tcbmedia.co.za Media Traffic Chelsey Stain | chelsey@tcbmedia.co.za ADVERTISING SALES National Sales Manager (Business Development) Chantal Barton | chantal@tcbmedia.co.za +27 79 626 0782 National Sales Manager (Regional & SADC) Bryan Kayavhu | bryan@tcbmedia.co.za +27 83 785 6691 Senior Account Managers Nikki de Lange | nikki@tcbmedia.co.za +27 83 415 0339 Calvin van Vuuren | calvin@tcbmedia.co.za +27 82 582 6873 Gertjie Meintjes | gertjie@tcbmedia.co.za +27 82 757 2622 Printing Business Print Centre, Pretoria DISCLAIMER: All material is strictly copyrighted. All rights are reserved. Reproduction in whole or part is prohibited without prior permission from the publisher. Opinions expressed in Indwe Magazine are not necessarily those of SA Express. Information has been included in good faith by the publisher and is believed to be correct at the time of going to print. No responsibility can be accepted for errors and omissions.

Q1 2018 18,895




IN CONVERSATION WITH

IAIN FINDLAY

SA Express’ Captain Iain Findlay is the “Person Responsible: Flight Operations”. This long title has an equally extensive list of responsibilities which include overall control of operations and operational standards for all aeroplanes operated by the airline. Indwe found out more about the man behind the title. Text & Images © SA Express

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Indwe: What attracted you to your career as a pilot? Iain Findlay (IF): Somehow, it was just a fait accompli that I was going to be a pilot. I grew up in a bedroom festooned with aeroplane posters and model Airfix aeroplanes, and watched anything to do with aeroplanes – such as the Airport

Indwe: From a pilot’s point of view, how much has aviation evolved over the years? IF: I joined the South African Air Force in 1988 and trained as a navigator and electronic warfare commander. At that time, we trained on 1930’s technology DC-3s and flew our operational missions

pretty modern. It still, however, needed a flight-deck crew of four to accomplish a safe flight. Today’s third- and fourthgeneration airliners are highly automated and have extensive system redundancy. A pilot’s workload has changed to more of a management role, monitoring the aircraft’s systems and ensuring a safe, smooth and

series of movies in the late 1970s to early 1980s. It’s a really exciting career with no two flights being the same, no two days being the same, lots of challenges and lots of fun.

in 1940’s technology DC-4s. These aircraft were unpressurised, noisy and slow, and required lots of manual flying and mental calculations. I later flew the Boeing 707 which, being late 1950’s technology, was

efficient flight. We still enjoy the actual hands-on flying of course. The industry has also become much more compliancedriven, which certainly makes it safer but does steal some of the fun.

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Indwe: What do you like about working for SA Express? IF: Firstly, being involved in management means that one sees the bigger picture of an airline’s operation, how things are done, what has to be achieved to be safe and profitable, and lots of challenges to find solutions to. Being a check captain is very rewarding – assisting new captains and first officers to adapt to the CRJ [aeroplane] and to SA Express flight operations, annual assessments of pilot proficiency, and updating standards to be in line with international best practices. A really rewarding part of the job is solving issues with the great team in the Flight Operations Department, from the Chief Pilot down to the newest first officer, and from the Cabin Services Manager and her team to the Operations Control Centre team. Indwe: What types of hobbies do you enjoy outside of work? IF: I really enjoy reading – mostly non-

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fiction – and spending time with my family. I enjoy doing IronMan triathlon races, though that has been placed on the back burner recently. I have a very busy eight-year-old daughter, a wife who flies the A330/340 at SAA, and a son who has just started his flying training at Rand Airport, so finding spare time is not always that easy. Indwe: What keeps you motivated? IF: The great bunch of folk that make SA Express what it is. We have all been through a lot here in the last couple of years, so seeing the slow but steady increase in flights, passengers coming back and on-time performance improving is very satisfying. Indwe: What is your favourite destination that SA Express flies to? IF: Definitely Cape Town. Flying into the Mother City and seeing the beautiful surrounding mountains definitely gives me a

kick. On some clear days, you can even see Table Mountain from a couple of hundred kilometres away. I also enjoy the descent over the desert into Walvis Bay in Namibia. Indwe: Any words of encouragement to young people, especially those who aspire to become pilots? IF: Aviation, in general, is a rewarding career choice, but I think especially when you are a pilot. It is exciting, gratifying and fun. It can be very daunting initially, and very expensive nowadays, but perseverance and hard work pays dividends. As SA Express expands once again, we will be ramping up the Cadet Pilot scheme. Indwe: What is your parting message to our passengers? IF: It really is great to see our regular passengers back on board, and we certainly appreciate the trust that you put in us, your crew. Happy flying and I hope to be the one welcoming you on board soon. /


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12. Located 8km from Airport and in CBD Area 13. Has easy access to Public Transport

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Need to Know

Man Up

Africa’s Grandest Gathering

Laugh Out Loud

15TH MARCH HOLLARD DAREDEVIL RUN, ZOO LAKE SPORTS CLUB, PARKWOOD, JOHANNESBURG

29TH TO 30TH MARCH CAPE TOWN INTERNATIONAL JAZZ FESTIVAL (CTIJF), CAPE TOWN INTERNATIONAL CONVENTION CENTRE

14TH TO 17 TH MARCH JOHANNESBURG INTERNATIONAL COMEDY FESTIVAL (JICF), JOBURG THEATRE, BRAAMFONTEIN

The annual Hollard Daredevil Run dares men and boys to take to Jozi’s streets to raise awareness of male-specific cancers. The run encourages men of all ages, shapes and sizes to run 5 km wearing nothing but running shoes and a purple Speedo, as they create a space for conversations about testicular and prostate cancer. The event highlights the importance of testing and early

Are you ready for the 20th celebration of the Cape Town International Jazz Festival, also known as “Africa’s Grandest Gathering”? The much-acclaimed lineup of international and local artists includes 10-time Grammy Award winner, Chaka Khan (USA); multi-instrumentalist neo-soul group Moonchild (USA); local sensation, singer and songwriter Shekhinah; jazz legend Don Laka (SA);

JCIF, the biggest independent international comedy festival in Africa, rolls out its third edition with over 40 local, continental and international comedians taking over the Nelson Mandela and The Fringe theatres. Expect to laugh out loud to the jokes of international superstars such as Dane Baptiste from the UK; Britain’s Got Talent finalist Daliso Chaponda

detection of these cancers, and helps raise money for cancer research. Men of all ages, shapes and Speedo sizes can enter. Donations in support of this important cause can be made online.

and female rapper Sho Madjozi (SA) who infuses her rhymes with gqom beats. The festival will honour late jazz icon Oliver Mtukudzi with a commemorative tribute to fill his CTIJF 2019 line-up slot, featuring renowned South African singer and songwriter Vusi Mahlasela. Tickets are available from Computicket.

from Malawi; and the finest comedian performing in the United Arab Emirates, Ali Al Sayed. SA’s renowned comedians in the line-up include Loyiso Gola, John Vlismas, Tumi Morake, Kagiso Lediga, and Schalk Bezuidenhout. Tickets range from R150 to R250 and are available at www.joburgtheatre.com. //WWW.JICF.CO.ZA

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//WWW.CAPETOWNJAZZFEST.COM

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Need to Know

Visualising Hope

The Sound of Africa

Wedded Bliss

30TH MARCH NIGHT OF 1,000 DRAWINGS, VICTORIA YARDS, JOHANNESBURG

30TH MARCH ∆GCWALISAIMABHIDA, MOSES MABHIDA STADIUM, DURBAN

30TH TO 31ST MARCH THE WEDDING EXPO, HYDE PARK CORNER, JOHANNESBURG

What if you could have a fantastic night out and also give back to the community? You can, with Night of 1,000 Drawings 2019. This is an opportunity to support Johannesburg’s biggest inner-city art exhibition while helping to raise funds for children’s education. You will get a shot at viewing the artwork and exploring the fantastic inner-city eco-system of Victoria Yards, and then take the magic home for a steal. All artwork will be on sale for R150 a piece. All proceeds from the event are donated to worthy charities. The three charities selected to benefit are Dlala Nje, Everybody Love Everybody (ELE), and the original Night of 1,000 Drawings beneficiary, Paballo Ya Batho.

Multi-award-winning maskandi maestro Khuzani “Indlamlenze” Mpungose will share the stage with top acts including Shwi NoMntekhala, Ingane Zoma, Dlubheka, Imthente, Amageza Amahle and Thokozani Langa at the muchawaited #GcwalisaiMabhida megaconcert. #GcwalisaiMabhida will also be a celebration of maskandi taking its rightful place as a unique, worthy, and proudly African genre in the country, having long shaken off its former reputation as a musical art form only associated with uneducated people. Tickets are available at Computicket and Shoprite Checkers and range from R100 to R250.

The Wedding Expo is here to simplify your wedding planning arrangements. This event marks the 40 th rendition of The Wedding Expo in South Africa, and is set to be a huge celebration. Think of 40 different table designs, 40 unique cakes and 40 great dresses. With a proven track record as South Africa’s most trusted and well-loved wedding exhibition, The Wedding Expo is set to inspire innovation, creativity and wedded bliss like nothing else. Tickets are available from the venue or at www.wedding-expo.co.za and cost R120 per adult and R30 per child (two to 12 years).

//WWW.JOHANNESBURG.1000DRAWINGS.ORG

//WWW.INDLAMLENZE.COM

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Bits & Pieces

Bless Your Cotton Socks! Sexy Socks’ colourful new designs are guaranteed to knock your socks off (so you can pull on a pair of theirs!). Proudly South African, the range includes outrageous designs, bright and bold colours, and the choice between their bamboo range (truly the softest, most comfortable socks you’ve ever worn), or their cycling range which has been designed specifically with comfort, support and endurance in mind (power to the pedals!). The new collection features something for everyone – the yogi, the travel enthusiast, the maximalist, and even the minimalist, and includes such fun designs as Snow Leopard, Tropical Candy, Electric Tiger, Cable Cars and Volksie. Plus, for each pair of Sexy Socks sold, one pair of school socks is donated to a South African schoolchild in need. Sexy Socks are available in various boutique stores throughout South Africa, and online at

//WWW.SEXYSOCKSSA.COM.

Worth Its Weight in Gold Collagen is a protein found naturally in the skin and preserves its firmness and elasticity, as well as in joints, keeping them strong, lubricated and healthy. Collagen formation occurs naturally throughout our lives, but with age, our collagen production slows down. This causes visible signs of ageing, such as fine lines, wrinkles and sagging skin, as well as joint discomfort. Now, Pure Gold Collagen supplements – in a patented liquid formulation – can help counteract these effects of ageing. Made up of small bioactive peptides, it is easily absorbed in the small intestine and distributed throughout the body via the bloodstream. It helps stimulate the production of new collagen, elastin and moisture-retaining hyaluronic acid molecules – essential factors in maintaining a young, healthy appearance. Pure Gold Collagen is available from Deluxe Laser salons nationwide.

Gastronomy for Good Today, those at the cutting edge of gastronomy are pioneering its use as a tool for social impact and change. Recognising this, S. Pellegrino has announced the return of S. Pellegrino Young Chef, a global culinary competition that will enable young talents to demonstrate their personal beliefs and culinary skills. Applications will open on 4th February at Sanpellegrino.com and will run until 30th April 2019. For the first time, there will be three additional awards on top of the title of S. Pellegrino Young Chef. These are: Fine Dining Lovers Food for Thoughts Award (for the young chef who best represents their personal belief within their dish); S. Pellegrino Award for Social Responsibility (the winning dish will represent the principle that food is best when it’s the result of socially responsible practices); and the Acqua Panna Award for Connection in Gastronomy (the winning dish will reflect a connection between different cultures on the plate, celebrating a global approach to gastronomy).

//WWW.SANPELLEGRINO.COM

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Dinner & A Movie

Culinary Consciousness Urbanologi, a gastronomic hub inside Jozi’s award-winning Mad Giant brewery, has taken a bold new stride in its journey to ecosystem sustainability by upending its strategy for sourcing ingredients. Project 150 is Urbanologi’s new culinary mantra that sees all ingredients, except spices, sourced within 150 km of the city restaurant. Project 150 was inspired by a desire to lend vigour to the wave of conscious living and sustainable practices around food, while at the same time pursuing culinary excellence. The reason Urbanologi settled on the

150 km radius is that the area is close enough for people to relate to and helps get the message across, yet far enough to get a wide range of produce year-round and keep the menu interesting. The new menu encompasses six categories that align with the slow food idea to build relationships with suppliers: Butcher, Baker, Brewer, Fishmonger, Green Grocer and Dairy. It includes the distance in kilometres that food travelled to get to the table, putting a pin on a map of where the produce comes from.

//WWW.URBANOLOGI.CO.ZA

Little Italy Once the favourite pizza destination in Little Italy, Pizza Napoli is now divided into “Vince’s Pizza – The Best”, and “Sal’s Pizza – It’s Better”, each owned by former business partners and now bitter enemies. Unbeknownst to them, Sal’s daughter Nikki (Emma Roberts), a Cordon Bleu chef freshly returned from London, and Vince’s son Leo

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(Hayden Christensen), a pizza chef who dreams of owning his own organic pizza place, have rekindled their childhood crush. When they find out, Sal and Vince decide Little Italy is too small for the two of them. A wager is laid. “Team Sal” will face “Team Vince” in a pizza cookout and the loser will leave Little Italy for good.

The Groote Post Seasalter 2018 Sauvignon Blanc has always been the standout varietal at Groote Post, the beautiful historic farm owned by the Pentz family and situated in the Darling Hills on the Cape West Coast. It was therefore fitting that a Sauvignon Blanc would emerge as the estate’s flagship white wine. The Seasalter 2018 is an elegant blend of 90% Sauvignon Blanc and 10% Semillon. The Seasalter is wonderfully expressive on the nose and the palate, with captivating notes of citrus, stone fruit and green apple, together with hints of fynbos and kelp, sea-breeze and a touch of oak. Rich, layered and long, this subtly powerful blend is intense but not weighty. It is an elegant well-balanced wine showing typical Darling minerality, vibrant acidity and some leesy complexity before a saline finish. The Seasalter is an excellent accompaniment to food – best enjoyed with West Coast seafood, of course. It is available for R140 from the Groote Post cellar door, online from groote-post-wines.myshopify.com, and at select fine wine merchants.


THE CALL OF THE BERG…

CH A E B E H T R …O

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Turn it Up! Few artists can boast the level of success that KONGOS have found in the past few years. From their multi-platinum single, “Come with Me Now”, to their multiple alternative rock hits and nearly 1.5 million monthly Spotify streams, KONGOS has had an incredible career thus far.

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Their latest release, 1929: Part 1, is an impressive full-length album packed with the same kind of catchy lyrics, complex melodies and top-notch musicianship that listeners would expect from one of the fastest growing alternative rock bands in the world. Although some fans describe KONGOS’ sound as a combination of Tame Impala and Kings of Leon, most people will agree that it’s hard to pinpoint musical counterparts. The main reason for this is their unique approach to songwriting and instrumentation, both of which contribute to the creation of a sound that is entirely their own. Their latest album showcases this in a tangible way. Filled with lyrical prowess, melodic complexity and a visceral musicality, 1929: Part 1 is the result of a major creative undertaking. As the title somewhat implies, it will be the first of three albums to be released by the band in the next decade, starting in 2019.

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From this venture, songs like “Pay for the Weekend” have emerged, which is a track that fully encompasses the album’s themes. “It’s about the up and the down and how they can’t exist without each other,” Jesse Kongos explains. “There’s nothing like coming down from a big weekend to remind you that maybe today, or maybe sometime down the line, the effect of every cause will eventually play out and start the cycle all over again.” Other songs like “Something New,” “I Am Not Me” and “Keep Your Head” showcase the band’s energy and are sure to become fan favourites. 1929: Part 1 is the follow-up to their previous albums, Egomaniac (2016), Lunatic (2012), and Kongos (2007). Made up of four brothers, KONGOS is the result of a lifetime of musical passion. From learning several instruments at a young age to receiving multi-platinum certification

for an original song, it’s been an exciting musical journey for this foursome. Their music has been featured in a number of major commercial campaigns for HBO, CNN, ESPN, NFL, Universal Studios, Samsung Galaxy, American Idol, MTV Movie Awards, PlayStation 4 and many more. They’ve appeared on Late Night With Seth Meyers, Jimmy Kimmel LIVE!, The Today Show and have received acclaim from Rolling Stone, USA Today, and many others. All of the tracks from the album were featured in Bus Call – Life on Tour, an eight-part documentary series the band released in 2018. KONGOS are currently touring the United States and Canada to promote the album. 1929: Part 1 is now available to stream and download on all digital music platforms. To keep up with the band, visit www.kongos.com. /


Welcome Home...

In the Pilanesberg National Park

Villas

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ZIMBABWE’S MAN WITH THE TALKING GUITAR

A Tribute to Oliver Mtukudzi Musician Oliver Mtukudzi, who died at the age of 66, was a great cultural ambassador for Zimbabwe. “Tuku”, as his fans called him, was a cultural icon for the Southern African country. His aura and presence had a global resonance with fans around the world. Yet the man himself remained humble and generous.

Text: Willie Chinyamurindi: Associate Professor, University of Fort Hare / www.theconversation.com Images © Steve Gordon, Musicpics

/ I once boasted to some international colleagues that he was Zimbabwe’s gift to the world. But on closer scrutiny, he was the perfect gift for Zimbabweans, especially during tumultuous times. Mtukudzi died in Harare after a long battle with diabetes, on exactly the same day just a year later - as his friend, South African musician Hugh Masekela, who passed away on 23rd January 2018. He was also a businessperson, activist, philanthropist and a goodwill ambassador for UNICEF in the Southern African region. But it was his innovative music that made him deeply loved. Dubbed “Tuku music”, it was a blend of Southern African music traditions, including mbira, mbaqanga, jit, and the traditional drumming styles of the Korekore. Tuku released his debut single in 1975. Mtukudzi had his first successes as a solo artist shortly after Zimbabwe declared its independence in 1980, with his debut solo album, Africa. The prolific Mtukudzi released his 67th album in 2018, Hanya’Ga (Concern). “[It is] meant to share a message of introspection and I’m hoping people learn a thing or two from it,” he said at the time. Celebrated as “the man with the talking guitar”, Mtukudzi learned by experimenting:

“I looked for a sound the guitar couldn’t make in a guitar – that is how I learned to play the guitar. Professional guitarists at the time used to laugh at me. I used to look for a mbira [musical instrument] on the guitar strings. I’ve always been experimental. But it was a blessing in disguise because I went on to pioneer a sound that was later labelled Tuku music.” A WIDE CANVAS But Mtukudzi was more than just a popular singer. In his song “Todii” (What shall we do?), Mtukudzi reflects on the challenge faced by communities as a result of the scourge of HIV/Aids. The song sympathises with those who provide care. At the same time, it magnifies how despicable those in positions of authority are for ignoring their responsibility to help those in need. He ends the song with a solemn appeal for help, and for ideas in view of this challenge. This is Mtukudzi, the social activist. In another song, “Mabasa” (The Works), Mtukudzi paints a dire picture of how young people are the first to die, leaving the elderly to fend for themselves. For me this song is Mtukudzi reminding us all to be cognisant about how we live.

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LESSONS IN SONG Mtukudzi also acknowledged the existence of a deity and spoke against the attribution of success to luck or happenstance, as he did in the song “Raki” (luck). Conversely, in “Ndagarwa nhaka” (Inheriting), he brought attention to a Shona cultural practice of a widow being married off to the late husband’s brother. In this song Mtukudzi, using the voice of the widow, appears to praise the status quo as it enables the widow to receive solace and

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protection, given her loss. A stark contrast, though, is found in the movie Neria. Mtukudzi crafted the soundtrack, which details the tribulations of a widow trying to survive past patriarchy in all its forms. In the song “Dzoka uyamwe” (Come and Suckle) Mtukudzi bemoans the experiences of a person suffering prejudice based on how they look. Given this sad experience, the mother urges her child to come back home and suckle.

The song then becomes philosophically charged, reminding us all that the core of all prejudice emanates from the mind and the heart. This theme of a concerned parent appears to reverberate in the song “Chengetai” – meaning “to keep”. This time, there is a role reversal, with children being urged to take care of their parents. Some of Mtukudzi’s songs were sources of contention, and deemed anti-establishment. “Wasakara” (You Are



It was his innovative music that made him deeply loved. Dubbed “Tuku music”, it was a blend of Southern African music traditions, including mbira, mbaqanga, jit, and the traditional drumming styles of the Korekore.

In “Magumo” (The End), Mtukudzi raises some poignant life lessons on the importance of ideals such as humility. The most important question we should ask in everything we do, Mtukudzi argues, is: What will be the outcome of this that I am doing?

Old), for example, was interpreted by some as a reference to former President Robert Mugabe, given that a character in the song is in denial of age creeping up on them. In later years, as a consultant, I would use this song to drive home the importance of succession planning for effectual and efficient organisations.

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Mtukudzi’s song “Mutserendende” (The Slide) draws comparisons between two generations. From the first generation, Mtukudzi idolises how life was easy and pleasurable for children, a stark contrast to his generation’s life of toil and hardship. The solace, as argued by the song, is found in continued perseverance and determination.

THE SUN HAS SET In the song “Kunze Kwadoka” (The Sun Has Set, It’s Sark), Mtukudzi presents the questioning parent and the precarious situation of a child who has stayed out on a date for too long. Giving advice to the boyfriend, he sings: “perekedza mwanasikana, perekedza bhebhi iro zuva ravira kunze kwadoka” (accompany the girl, accompany that babe, the sun has set, it’s dark out). Now the sun has set on Oliver Mtukudzi. He leaves the world the gift of song. Thank you, maestro par excellence. Chinyamurindi is a narrative researcher. This piece was written using Oliver Mtukudzi’s Greatest Hits album, “The Tuku Years (1998-2002)”. /


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MAD ABOUT MONNEAUX A wise man once wrote: “If food is the body of good living, wine is its soul.” And I couldn’t agree more. Fine wines and contemporary cuisine go hand-in-hand and are the very cornerstone of the world-class restaurant offerings in the picturesque village of Franschhoek in the Western Cape. This internationally renowned valley is home to one of the highest concentrations of top-class restaurants in the country, and it is because of this that chefs are kept on their toes, ensuring menus and food offerings are always evolving to stay fresh and exciting. One of the eateries in this impressive repertoire of culinary hot spots is Monneaux Restaurant. Text: Julie Graham Images © Franschhoek Country House & Villas

/ Located at the five-star Franschhoek Country House & Villas – a world-class hotel that oozes Provençal charm and elegance amongst lush vineyards with striking mountain ranges as backdrop – Monneaux Restaurant is an awardwinning flag in the cap of this esteemed establishment. The restaurant is situated in the refurbished manor house, which once stood proud as a perfume-producing factory dating back to 1890. The old-world French charm is intoxicating and it is simply unmatched in its beauty. A CULINARY JOURNEY The exciting menu at Monneaux is not your typical à la carte offering. Instead, the main menu offering includes petite assiette, or “small plates”, of thoughtfully curated dishes that blend ingredients together with artistry. When selecting off this menu, the chef recommends diners indulge in at least three to five of the tapas-style savoury dishes before moving on to dessert in order to maximise the taste experience. Some of the delectable offerings on the petite assiette include: beef fillet, served on a bed of chocolate soil, with beetroot and marrow; the seafood risotto, with peas, parmesan and lime salt; venison, with curried nut, raisin purée and sweet potato; and roasted trout served with a refreshing summer salad and pineapple vinaigrette. There is also a range of vegetarian options, including the eggplant parmesan, vegetable

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biryani, and a cauliflower and olive parcel served with cured lemon and basil broth. The “something sweet” menu is equally delectable, with offerings such as: death by chocolate, served with a moreish hazelnut ice cream; rum panna cotta, with pineapple chips and coconut purée; a delicious cheesecake with apple, caramel and blue cheese crumble; and the citrus tasting, which comes with an orange marshmallow, grapefruit sorbet and lemon squares. RECOMMENDED BY THE CHEF Alternatively, there is a Chef’s menu offering which is a more traditional threeor five-course menu with or without wine pairing. The wine pairing for both menus is highly recommended. Let the chef complement your meal choice with a delicious wine from the expansive wine list which emphasises local wines from the Franschhoek Valley, as well as a number of other award winning-wines from South Africa and abroad.

For starters, choose between the springbok carpaccio, served with shaved parmesan, horseradish, almond brittle, and pickled mushrooms, paired with the iconic Pierre Jourdan Tranquille; or the tempura prawns, with kimchi and lemon aioli, paired with a La Motte Sauvignon Blanc. For mains, some offerings include: salmon trout, served on a bed of butternut purée, with asparagus, watercress and sauce vierge, paired with the Anthonij Rupert Protea Chenin; or the chicken and prawn curry, served with a chilled glass of Eikehof Chardonnay. The menu is available for both lunch and dinner, and a lot of thought has gone into creating the perfect ambience for a memorable meal. Guests can enjoy their lunch experience on the magnificent fountain terrace under the large, imposing pepper tree – idyllic on a beautiful warm day. Dinner is served in the elegant dining room, which is a cosy option for chilly winter evenings, or a romantic night out with a loved one.

The old-world French charm is intoxicating and simply unmatched in its beauty. Restaurants in the food and wine capital of the country have a lot to live up to and Monneaux stands proud as a culinary institution that combines comfort with class, and sophistication with scintillating flavours and style. Franschhoek Country House & Villas, home to the acclaimed Monneaux Restaurant, is the perfect place to base yourself if you are looking to explore the Cape Winelands or simply to relax in a serene environment. And the food? Well... that wise man would be hard-pressed to find anything like it. For more information, please visit www.monneaux.co.za. /

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HUMAN RIGHTS 70 YEARS ON IMPORTANT VICTORIES AND MAJOR MISSES

According to Amnesty International, human rights globally continue to deteriorate. CIVICUS – an umbrella body for a global alliance of civil society organisations – observes that the civil society space is shrinking. Human rights activists and social justice movements face an uphill battle. Text: Henning Melber: Extraordinary Professor, Department of Political Sciences, University of Pretoria / www.theconversation.com Images © iStockphoto.com

/ It has been 70 years since the then 58 members of the United Nations (UN) adopted its first two fundamental frameworks at the General Assembly in Paris: • The Convention on the Prevention and Punishment of the Crime of Genocide on 9th December 1948 • The Universal Declaration of Human Rights on 10th December 1948 Nowadays, this achievement is recognised as Human Rights Day. In a few countries – among them South Africa, Namibia and Cambodia – it’s celebrated at some point during the year as a public holiday (21st March in the case of South Africa). Often, the Universal Declaration is criticised as an attempt to establish Western values to maintain a global dominance. Its eight main drafters came from Australia, Chile, China, France, Lebanon, the Soviet Union, Great Britain and the US. Article 1 starts with the words: “All human beings are born free and equal in dignity and human rights.” Critics have questioned the relevance of these frameworks. But as I argue in a forthcoming book (Dag Hammarskjöld, the United Nations and the Decolonisation of Africa), the Universal Declaration in combination with the Charter of the United Nations served as a relevant compass in the campaigns for de-colonisation during the 1950s. But, as a detailed historical study by Roland Burke documents, once in power, anti-colonial movements often turned their backs on the very same rights they used for the mobilisation and recognition of their struggle. SO WHERE IS THE WORLD 70 YEARS ON? The second Secretary-General of the UN, Dag Hammarskjöld, popularised the saying: “The UN was not created to

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bring us to heaven, but in order to save us from hell.” Sadly for many people, life on Earth has remained close to hell. But their numbers would not be less without the UN frameworks. Numerous human rights principles adopted during the last 70 years might not have the effects we would like to see, but they have not been in vain. SETBACKS The anchoring of genocide and crimes against humanity as part of international law after the Nuremberg trials has been brilliantly documented by historian and author Phillippe Sands. But institutionalised prosecution only followed the adoption of the Rome Statute in 1998 and the establishment of the International Criminal Court in 2002. Even so, most war crimes remained outside of the court’s jurisdiction because big powers such as China, Russia and the US, as well as a host of other states, refused to ratify it. The court has suffered other setbacks

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too. A number of African states have withdrawn from it on the grounds that they feel the continent is being selectively targeted. This despite urgent pleas by civil society not to evade accountability but rather to influence international law. Other areas of progress have similarly been marred by setbacks. This has been mainly due to the fact that human rights issues in the global governance sphere are often the victim of strategic or opportunistic motives and reasoning. SELECTIVE APPLICATION These contradictions are mirrored in the composition and voting patterns of the UN Human Rights Council (UNHCR). Established in 2006, its 47 members proportionally represent the world regions. They are elected for a three-year period by the UN General Assembly. The Obama administration joined the UNHRC in 2009. In mid-2018 the Trump administration declared the US’ withdrawal.

Other countries have fewer problems with the Council. In October 2018, 18 newly elected members for 2019 included Bahrain, Cameroon, Eritrea, and the Philippines. Among the current members are China, the Democratic Republic of Congo, Saudi Arabia and the United Arab Emirates. Governments are guided by a preference to act within a collective alliance. The issue of LGBTI rights is an example of block voting. In mid-2016 Muslim and African countries – with only one exception – voted against, or abstained from supporting, a resolution on the protection against violence and discrimination based on sexual orientation and gender identity. But this didn’t prevent the adoption of a pioneering recognition and obligation for the protection of these communities. There are other successes. They suggest that the role of the UNHRC – and of human rights campaigns – is anything but obsolete. Take the investigations on behalf


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of the UNHRC that resulted in a report documenting the violence unleashed in Myanmar by the military against the Rohingya. It also implicated the Nobel Peace Laureate Aung San Suu Kyi and culminated in the outgoing UNHRC chief demanding her resignation. Her extraordinary fall from grace shows that moral-political postulates do matter, and have consequences when being ignored. Despite such occasional successes, failures to live up to the standards codified (and ratified) continue to characterise the track record in global governance. More often the abuse of human rights remains without such condemnation. THE STRUGGLE CONTINUES The dilemma is structurally embedded. Asymmetric power structures in global governance have not been solved. The most influential states control decision-making in the UN Security Council. With their veto power they remain gatekeepers and put their own interests over those of humanity. As a result, the conventions are still selectively applied. Double standards by those who close eyes and ears if it suits their economic and geostrategic interests remain firmly in place. The barbaric assassination of the journalist Jamal Khashoggi – and US President Donald

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Trump’s incredible response – is a sobering reminder. Nevertheless, the frameworks have introduced reference points against which such hypocrisy can be measured, named

the UN and its accepted (though not practised by many) minimum standards of good governance. Human Rights Day might not be a reason for celebrations. But it is a helpful reminder

and shamed. Without such conventions, campaigns – and campaigners – would have been even less successful. Despite all shortcomings and flaws, the world would not be a better place without

that a great deal is already anchored in frameworks that recognise human dignity and well-being. We have to live up to it – and continue to fight for them. /


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NORTHERN CAPE’S

BELIEVE IT OR NOT Kimberley’s Totems, Clans & Cultural Charms Make no mistake – Africans are believers. We believe in ubuntu and its ideals of humanity and communal upliftment for all, and we believe in both the seen and unseen realms. And so, during my travels to Kimberley, I became less acquainted with the Big Hole and instead gained a deeper understanding of local totems, clans and cultural charms, and discovered that they are not always what they seem. Text: Phindiwe Nkosi Images © iStockphoto.com

/ My first permanent job offer came from Kimberley, the capital city of the Northern Cape Province. Even though this was way over a decade ago, I will remember it for the rest of my life. The government department sent a driver to fetch me from the airport. We then engaged in small talk as we journeyed towards my prospective future employer. Upon hearing that I was from Gauteng and on my way to a job interview, and realising how nervous I was, the driver burst into what locals call a leboko. This is a traditional “praise poem” about a person, their totems, clans and tribes. He recited it with so much pride and passion

I couldn’t help but start ululating right there in the vehicle. It was his way of welcoming me to the province and of calming my nerves. I was so nervous about the job interview and at the prospect of moving so far away, that I could hardly speak. Yet as this elderly gentleman welcomed me with all his heart, I saw the spirit of ubuntu. I felt the warmth and cultural pride of the people of Kimberley and felt my anxiety fade away. By the time I got to my job interview, I was so relaxed, it came as no surprise when, three months after the meeting, I got the call to say that I had the job.

is important to note is that totems are regarded as spiritual beings. During my time living in Kimberley, my search for totems led me on a journey to uncover some of the clans and totems that can be found here. I was told that, as opposed to the academics I initially thought to approach, the true “experts” on totems I should be speaking to were the elders, who are regarded as the guardians of our cultural wealth of information. And so I

THE EMBODIMENT OF SACRED BEINGS A leboko is often filled with references to totems. In a nutshell, totems are sacred beings, objects or tribal symbols. They can be symbolic of animals, plants, or other living emblems. What

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Instead of calling each other by their names, one would chant Kgabo (monkey), and another would reply Kolobe (pig or warthog).

made a point of chatting to senior women, who were more than happy to share their proud cultural heritage with me. DON’T YOU DARE EAT YOUR TOTEM! After sharing my parents’ surnames and information, I was told that my mother’s Tswana maiden surname of Molamu falls under the Bakwena clan that also resides in Kimberley. It was revealed to me that I allegedly also possessed the strength, adaptability and resilience of a crocodile (kwena). I was told that under no circumstance should I eat my cultural totem, because

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that is a representation of a sacred being that I should honour and draw strength from. My cultural experts went on about how “true knowledge” and the ways of life needed to be acquired from sitting under a tree – such as we were doing at the time. They were adamant that such information had to be passed down from one generation to another, as it supposedly has great spiritual significance. IT’S NOT DEROGATORY – IT IS AN HONOUR! As I sat on a wooden bench listening to these elderly women, I recalled the time I

had an entire afternoon to interview Mme Grace Masuku, an outspoken cultural expert from the Bakgatla ba Kgafela people. This warm, elderly lady was named a National Living Treasure by the National Heritage Council in 2005. She has also received many awards, including the coveted Ma-Afrika Award. I was told about the importance of knowing who you are and the need to generate an innate curiosity regarding where you come from. What I admired about Mme Masuku and the senior women who imparted so much information to me, was that while they


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were passionate about their ways, they allowed me the freedom to remain true to my contradictory beliefs. I was also free to ask about things I did not understand. One of the observations that I made was that people in the informal settlements of Kimberley often greeted each other with animal names. Instead of calling each other by their given names, one would chant Kgabo (monkey), and another would reply Kolobe (pig or warthog). Other “normal” greetings included Tshwene (baboon) or Katse (wild cat). I eventually gathered the courage to respectfully ask why they did this and whether it was regarded as derogatory. I was told that it was by no means derogatory, but an honour! The context was to acknowledge another’s totem and clan identity.

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I was told that it is a pride and joy to be called by your totem. It honours your essence and calls forth where you come from. From that moment on, they called me Kwena (crocodile). I did not ask why

I was not called by my name. I merely smiled and acknowledged the celebration of who I am. /

Some of the Clans Found in Kimberley

Their Sacred Totems

Bafokeng

Mmutla (hare), kwena (crocodile), phoka (dew)

Bahurutshe

Tshwene (baboon)

Bakgatla

Kgabo (monkey)

Bakubung

Kubu (hippopotamus)

Bakwena

Kwena (crocodile)

Baphiri

Phiri (hyena)

Basia

Katse (wild cat)

Batau

Tau (lion)

Batloung

Tlou (elephant)

Batsatsing

Letsatsi (sun)

Bahwaduba

Nare, kgomo ya naga (buffalo)

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/ The purpose of NamPost is to conduct postal as well as supplementary services in Namibia. POSTAL SERVICES As a member of Universal Postal Union (UPU), NamPost is obliged to provide universal postal services to all Namibians at the same price, irrespective of location or level of income. A variety of postal services are offered to customers at post offices countrywide. Services provided include: • The provision of stamps • Mail service (international and domestic) • Agency services and hybrid mail • The rental of private bags • Post box facilities

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DO BUSINESS TRAVEL

LIKE A BOSS

Travelling for work is the bomb, right? What could be more fun than taking an all-expense-paid trip across the world, living it up in luxury hotels with complimentary room service, then heading out for a night on the town exploring the best bars your temporary home has on offer? Unfortunately, business travel is seldom as glamourous as you might think. Text & Images © Supplied

/ According to Oz Desai, general manager of Corporate Traveller, there is always the possibility of an epic business trip failure – especially if you do any of the things he’s listed below. But being aware of the “do nots” could ensure that your next business trip will be epic, for all the right reasons. LAST-MINUTE PLANNING We get it. Sometimes you find out about a fantastic opportunity late in the game – an overseas conference you’ve been invited to, a potential client that you need to win over urgently, a partnership opportunity that’s better dealt with in person. But if you

leave confirming meeting details too late, this could lead to a few issues. There’s nothing worse than realising that your client has forgotten about that meeting that you just travelled 10 hours for. It sounds obvious, but re-confirming dates and times a few days prior to your trip could save you time and embarrassment. The client’s not always to blame, either. We’ve seen business travellers getting important details wrong. Imagine rocking up to an empty industry event, realising you’re a whole week early. (Suddenly it makes sense why your nearby accommodation was so cheap!)

Travel mix-ups happen to the best of us. One of the best ways you can avoid these headaches is to work with a dedicated travel manager who can organise every last detail for you. BOOKING THE CHEAPEST FLIGHTS Ever heard the saying: “You get what you pay for?” It is no different with airlines. Picture waking up at 03h00, rushing to the airport for a conference in Joburg, only to see the word “cancelled” next to your flight code. You approach the help desk to see if you can get another flight, but the best they can do is in five hours’ time. By then, you’ll have missed the event you paid to attend.

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Corporate Traveller always recommends that customers fly with trusted airlines that they already have corporate agreements with. NOT HAVING A CLEAR PACKING LIST One of the best ways to ensure your luggage arrives with you is to fit everything into your carry-on bag. This might be a tad tricky, but it saves the frustration of watching bag after bag come out on the conveyor belt, only to realise yours didn’t arrive – not the greatest scenario if you’ve booked a meeting straight after your flight. Be smart about what you pack, don’t leave things to the last minute, and be prepared. You don’t want to be the traveller who arrives at their destination with their phone on 2% battery power, only to find their South African charger doesn’t fit foreign power outlets. Chat to your travel consultant. They will be able to tell you which amenities are available at your hotel. Ditching a towel and unnecessary toiletries could make all the difference when you’re running low on space. And if they have an iron, you can be a little more liberal about which clothes to pack in your carry-on bag. BOOKING THE RED-EYE FLIGHT WITHOUT ACCOMMODATION Sometimes red-eye flights can be a great option – they’re usually cheaper and less crowded. But a common mistake for corporate travellers is not booking the previous nights’ accommodation when they get there. If you land at your destination after midnight, your hotel booking needs to

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cover the night before you arrive, not the same day. Otherwise, you’ll rock up to your hotel early morning, tired and grumpy, only to find out that you can’t check in for another 12 hours.

to know these things before you reach your departure gate and are denied entry. To check if you need a business visa for an upcoming work trip, speak to a trusted travel consultant.

NOT BOOKING THE RIGHT HOTEL When booking a hotel for business, some travellers argue that waiting until the last minute offers a cheaper rate. While true, this strategy also comes with a lot of risks – for example, having to travel over an hour to get to a meeting, just because nearby accommodation was unavailable when you booked. Or worse, your only hotel option isn’t in a safe neighbourhood, making the suitedup businessman with the laptop in hand a prime target. After location, the next thing to check is those pesky T&Cs. If you’re expecting free Wi-Fi, it’s wise to check that this extends to your hotel room and not just to the lobby. Another classic T&C mishap is when “late check-out” refers to a generous 10h30 – a whole half-hour later than the norm. This could result in hours to kill before your flight and nowhere to store your luggage or to sleep before heading home.

NOT CHECKING YOUR BUSINESS PHONE PLAN BEFORE YOU LEAVE Surviving on dodgy, infrequent Wi-Fi might be possible on a leisure holiday – the lack of screen time even becomes refreshing after a while – but this is not the case for business travellers. From contacting colleagues back home to missing last-minute meeting changes abroad, having an up-to-date business phone plan can make or break your trip. That said, not being aware of your phone provider’s data and usage charges could result in an astronomical phone bill – so read the small print before you leave.

ASSUMING YOU DON’T NEED A BUSINESS VISA While it’s usually a simple process, obtaining a business visa for your trip can be a little more involved than your average holiday – for both you and your wallet. Some countries require a formal invitation from the business you’ll be dealing with in your target country. Other times, the purpose of your trip will suit the tourist category. Either way, it’s best

FORGETTING TO LEAVE LEISURE FOR THE END OF YOUR BUSINESS TRIP Do you have a work trip to London? Why wouldn’t you take annual leave a week prior and enjoy the beaches of Portugal? The answer is: because you’ll become a bit too relaxed. Remember all those nights spent preparing before you left? You won’t when you arrive at your meeting, and details from your carefully curated business plan will be replaced with a peeling nose and rosy face from your pre-work vacation. Rather ask your travel consultant to plan a few days’ holiday after you’ve concluded your business meetings. For more information about Corporate Traveller please visit www.corporatetraveller.co.za. /


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s e r i a f f a ’ d s e g a y o v s Le ro p n u e m com

Les voyage

s

ent aussi sont rarem ls e n n io ss e. profe ’on l’imagin lacements fabuleux qu ent, les dép m se u re u e is non ? Malh es © Fourn ’est super, Texte & Imag d’affaires, c

/ Selon Oz Desai, directeur général de Corporate Traveller (Voyageur d’affaires) la possibilité qu’un voyage d’affaires se transforme en un échec lamentable est bien réelle, surtout si vous faites l’une des choses figurant ci-dessous. Cependant prendre connaissance des choses «à ne pas faire » pourrait contribuer à ce que votre prochain voyage d’affaires soit formidable, et ceci pour de bonnes raisons. PLANNING DE DERNIÈRE MINUTE Nous saisissons. Parfois des occasions fantastiques se présentent au dernier moment. Mais attendre le dernier moment pour confirmer les détails d’une réunion pourrait entraîner des problèmes. Il n’y a rien de pire que de découvrir que votre client a oublié la réunion pour laquelle vous venez de faire 10 heures de voyage. Cela semble évident, mais confirmer dates et heures quelques jours avant votre déplacement pourrait vous épargner une perte de temps ainsi qu’une situation embarrassante.

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Ce n’est pas non plus toujours la faute du client. Il arrive que des voyageurs d’affaires se trompent sur des détails importants. Imaginez un peu arriver à ce que vous croyez être un évènement sectoriel pour trouver le lieu désert et réaliser que vous êtes là une semaine trop tôt ! Lors de voyages, tout le monde peut se tromper. L’une des manières d’éviter ces casse-têtes est de recourir aux services d’un agent de voyage spécialisé qui pourra tout organiser pour vous dans les moindres détails. RÉSERVER DES BILLETS PAS CHERS Vous connaissez l’expression « on obtient ce pour quoi on paie » ? C’est pareil pour les compagnies d’aviation. Imaginez vous lever à 3 h du matin et arriver à l’aéroport pour vous rendre à une conférence à Johannesburg, et voir « vol annulé » inscrit sur le tableau d’affichage à côté de votre numéro de vol. Vous vous rendez au guichet pour voir si un autre vol est disponible mais le prochain vol n’est

que dans cinq heures. Il sera alors trop tard et vous aurez perdu de l’argent et manqué l’évènement auquel vous deviez participer. Corporate Traveller recommande de toujours voyager avec des compagnies d’aviation fiables avec lesquelles ils ont des arrangements contractuels. NE PAS AVOIR DE LISTE PRÉCISE D’ARTICLES À EMPORTER L’une des meilleures manières de vous assurer que vos bagages arrivent avec vous est de tout mettre dans votre bagage à main. Cela peut s’avérer difficile mais cela vous épargne la frustration d’avoir à regarder les sacs tourner sur le carrousel pour vous rendre compte que le vôtre n’est pas arrivé. Préparez bien ce que vous allez emporter, soyez judicieux et ne faites pas les choses à la dernière minute. Ne soyez pas le voyageur qui arrive à destination avec une batterie de portable presque à plat pour constater que son chargeur de téléphone portable sud-africain ne peut


pas se brancher sur les prises étrangères. Parlez avec votre conseiller en voyages. Votre conseiller pourra vous donner des détails sur ce qui est à votre disposition à l’hôtel. Si vous n’avez que peu de place dans vos bagages, il est utile de savoir si une serviette ou certains articles de toilette sont vraiment nécessaires. RÉSERVER UN VOL DE NUIT SANS RÉSERVER D’HÉBERGEMENT Parfois, voyager de nuit peut être une très bonne option du fait que les vols sont souvent meilleur marché et moins bondés. Mais l’erreur que font souvent les voyageurs d’affaires est de ne pas réserver de chambre pour la nuit (en cours) de leur arrivée. Si vous arrivez à destination après minuit votre réservation d’hôtel doit inclure la nuit d’avant, pas la nuit qui suit le jour de votre arrivée. Autrement vous arriverez à votre hôtel tôt le matin, fatigué et ronchon pour vous entendre dire que vous devez attendre 12h avant d’avoir accès à votre chambre. NE PAS AVOIR RÉSERVÉ LE BON HÔTEL Certains voyageurs d’affaires estiment que quand on doit réserver un hôtel pour d’un voyage professionnel, il est préférable d’attendre la dernière minute pour obtenir un tarif plus avantageux. Bien que ce soit vrai en théorie, cette

stratégie comporte de nombreux risques – par exemple le fait de devoir faire un trajet de plus d’une heure pour assister à une réunion puisque l’hôtel le plus proche était plein quand vous avez réservé. Ou pire, le seul hôtel disponible se trouve dans un quartier peu sécuritaire faisant de l’homme d’affaires transportant un ordinateur portable une cible majeure. Après l’emplacement, il faut vérifier ces fastidieux Termes et Conditions. Si vous comptez sur la Wifi gratuite il est recommandé de vérifier que cet avantage s’étend à votre chambre et pas juste au hall de l’hôtel. Un autre exemple classique : la « libération tardive de la chambre » qui implique un départ à 10h30 plutôt qu’à 10h – une demi-heure plus tard que la normale ! Ceci pourrait se traduire par une longue attente à l’aéroport avant votre vol et nulle part où entreposer vos bagages et où dormir avant de rentrer chez vous. LA PRÉSOMPTION QU’UN VISA D’AFFAIRES N’EST PAS NÉCESSAIRE Bien que l’obtention d’un visa d’affaire soit en règle générale relativement simple, cela peut s’avérer un peu plus complexe qu’un visa touristique - pour vous comme pour vos porte-monnaie. Certains pays requièrent une lettre d’invitation formelle de la compagnie avec laquelle vous allez traiter dans le pays de

destination. À d’autres moments, un visa touristique conviendra au motif de votre voyage. D’une façon ou d’une autre, il est préférable que vous soyez informé avant d’arriver à votre porte d’embarquement et de vous faire refouler. Pour savoir si vous avez besoin d’un visa d’affaires pour un prochain voyage professionnel adressez-vous à un agent de voyage fiable. NE PAS VÉRIFIER SES APPELS PROFESSIONNELS AVANT DE PARTIR Survivre avec un accès sporadique à la Wifi est peut être possible lors de vacances mais ce n’est pas le cas pour ce qui est des voyageurs d’affaires. Garder son téléphone à jour est essentiel pour contacter ses collègues au bureau ou se tenir au courant de modifications apportées à des arrangements préalables ; cela peuvent peut faire la différence entre un voyage fructueux ou désastreux. Pareillement, ne pas être au fait avec les tarifs d’utilisation et les frais de transmission de données de votre fournisseur de téléphonie mobile peut aboutir à une facture téléphonique astronomique – lisez donc les clauses imprimées en tout petit avant de voyager. Pour plus de renseignements à propos de Corporate Traveller, rendez-vous sur www.corporatetraveller.co.za. /

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ADVANTAGEOUS FOR ACCOUNTANTS

CLOUD TECHNOLOGY SAVES TIME The pressures on a professional accountant are significant and include everything from meeting tax deadlines to the routine frustrations of pursuing invoices. Technology has long been touted as a means of alleviating – or even eliminating – some of these pressures.

Text: Colin Timmis, General Country Manager, Xero SA Image © Supplied

/ Research from Xero (conducted in collaboration with World Wide Worx) confirms this. In a survey of 230 industry professionals, it found that cloud-based software can save accountants up to three hours every day. Let’s break down these benefits further.

energy for accountants. Those who don’t use cloud technology are twice as likely to spend over an hour replying to and sending these messages every day. It’s hardly the best use of their experience, qualifications, and skills, but it needs to be done nonetheless.

CLOUD VS NON-CLOUD When it comes to manual processes, 57% of cloud adopters spend less than an hour a day on tasks such as dataentry, meeting requests and reporting. By comparison, 79% of non-adopters spend up to three hours a day on such tasks. Take something like chasing emails – an essential and time-consuming consideration that nonetheless occupies a great deal of mental and physical

CLOUDY WITH A CHANCE OF PRODUCTIVITY Three-quarters of accountants (75%) expressed their intention to migrate to the cloud. But more can be done to boost awareness and encourage adoption – especially as 16% of respondents have never heard of the technology, don’t intend to use it, and are suspicious of its security. Cloud providers should therefore vigorously advocate for their services,

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because while the software might automate data entry or invoice chasing, the real benefits are in the time it saves and the resources it frees up. The less time spent in Microsoft Excel, the more time available for business development. The less time an accountant spends emailing, the more time they have for their families, or beachside fun. (20% of professionals said they’d use spare time for the former, while 14% said they’d use it for the latter.) While cloud software might be about technical process-improvement in theory, in practice, it’s about freedom. Accountants shouldn’t wait around to take advantage of it. Visit www.xero.com/za for more information. /



PLAIN SAILING SAFARI STYLE The Extraordinary Collection, a selection of luxurious lodges aimed at the well-heeled traveller, has recently announced the addition of Safari Plains to its impressive portfolio. This five-star tented lodge is set in a Malaria free area, against the backdrop of the magnificent Waterberg Mountain Range in the Limpopo Province. Text & Images Š Supplied

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Safari Plains offers guests an extraordinary safari experience on 12,000 hectares of pristine land on an extension of the Greater Mabula Game Reserve. The experience is one that is strongly focused on ensuring guests are treated to the best the bush can offer.

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AN ELEGANT ESCAPE Just a couple of hours’ drive from Johannesburg, this luxurious haven is well worth the journey, and draws everyone who has experienced it to return time and time again. Safari Plains with its impressive high-ceilinged dining

room and elegant lounge, well-stocked bar and relaxing spa redefines luxury in the bush. It is the perfect getaway for travellers who love the bushveld, couples seeking a romantic getaway, or families keen for an exciting, yet relaxing holiday.


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Set along winding sand pathways, each of the 20 tented suites commands a stunning space within the natural, indigenous bushveld. These safari-style tents offer guests the utmost comfort and an opulent ambience, with private timber wraparound decks on which to enjoy a delicious sundowner drink. The six luxury tents offer a larger main area and come complete with a private sala, which is perfect for lounging in on a lazy afternoon. All of the tented suites are tastefully appointed with sunken baths, separate showers and private facilities. The hospitality armoire offers a fully-stocked mini bar fridge, as well as tea and coffee facilities. Air-conditioning throughout the space ensures that guests can enjoy year-round temperature-controlled accommodation. The family-style luxury tents offer a second

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bedroom with two twin beds. Guests need never leave the opulent comfort of their tents, although it would be a waste if they didn’t! The main lodge area with its simple, elegant decor provides an aura of romance thanks plush African chic furnishings. Delectable à la carte menus and a bountiful wine cellar guarantee guests an unforgettable candlelit bush dinner. FOR NATURAL NUPTIALS Weddings can be hosted in the heart of the reserve, with every detail taken care of – from fairy lights softly twinkling in the night sky to vibrant African entertainment. When booking the lodge for your wedding, a dedicated team will be devoted to creating the most memorable experience for you and your guests. The lodge can accommodate up to 60 guests and, weather permitting, the

ceremony can be held in the untamed bush, or on the large wooden deck of the main lodge, followed by a memorable reception in the sumptuous dining room. Guests can enjoy genuine hospitality as well as guided bush walks, horse trails, ecoadventure trails (quad bikes), and expertly guided morning and sunset safaris. The safaris offer the possibility of spotting an astounding selection of large mammals, including the Big Five, as well as giraffe, brown hyena, cheetah and more. The open vehicle safaris are conducted by qualified guides in luxury land cruisers. There are also a host of additional activities on offer nearby, including hot-air balloon safaris and golf. For more information, visit our website, www.safariplains.com or contact our reservations team on +27 11 516 4367. /


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FIND YOURSELF ON HIGH Botswana’s Majestic Mountains Just as lecturers exchange jokes about students or doctors discuss medical miracles, travel writers enjoy sharing tales of their adventures. But it is not often that you hear a story that gets you so excited that you instantly add the destination to the top of your bucket list. That’s precisely what tales about Botswana compelled my soul to do. Text: Phindiwe Nkosi Images © iStockphoto.com

/ “You did what?” I asked. It seemed surreal. Yet what was perhaps most exciting about Victoria Seeletse’s Botswana road trip was that I had heard similar stories before from other people. Family, friends, colleagues and even strangers kept telling me about their unusual encounters in Botswana’s mountains. Even though the people who narrated the incidents were different, the stories shared one thing in common: they sounded unbelievable, yet were true. So, if

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you are looking for the ideal mountainous setting to add to your bucket list, the answer resides in Botswana. UNSCRIPTED BOTSWANA FOREST ADVENTURES Sure, there are mountains, forests and ecosystems across Africa. That’s not a big deal. What makes Botswana’s forests, mountains and valleys so unique is that they are always accompanied by a story that you may or may not believe. There

are folktales and praise songs connected to them, and are the type of setting where memorable journeys unfold. “My late husband and I went on a holiday to Botswana. We went on a road trip that I will never forget. We got the opportunity to hike up mountains and drive through seemingly endless valleys. What was most surprising was how animals like giraffes, jackals and springboks roamed around freely in the forest near where people live,” Seeletse says.


Residents can even show you the actual impressions believed to be where the creator of the world knelt to pray after creating our planet. It was intriguing to hear tales of wild animals interacting with the inhabitants of sparsely populated villages. In some valleys, the wilderness formed part of the human setting. This was unlike South Africa, where Seeletse lives, and has to pay to go to an enclosed area to see wild animals. As she drove around on the publicly accessed gravel roads of mountainous forests in Botswana, she spotted wild animals everywhere. “And don’t even get me started on the people. The people are more than the word friendly. We even had someone lend us their car to use during the day when they were out at work!” she tells me. “It is safe. I noticed that the houses there did not have burglar bars or any security features like we are used to in South Africa. Even then, it was common for villagers living on the mountains to sleep on the stoep (veranda), under the stars.” AWAKEN BOTSWANA’S “SLEEPING GIANT” Kgale Hill, nicknamed “The Sleeping Giant” of Botswana, is a popular tourist destination in the capital city of Gaborone, particularly among the hiking community. There are several routes to the top that attract hikers, joggers and runners. While hiking to the top, the views of the capital city and Gaborone Dam will take your breath away. All it takes is about one to two hours of climbing, and a vista will unfold below you. It is the type of place that although seemingly solitary, you know you’re not alone. Whether it is the rustling trees, a tourist strolling past or a troop of baboons welcoming you to their home, there’s a sense of community and belonging, as you can only find in the hills of Botswana.

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DARE TO ASCEND THE “MOUNTAINS OF THE GODS” According to traditionalists in Botswana, every crest, crevasse and fold of the mountains and rocks of Botswana has a life force. The “Mountains of the Gods,” formally known as Tsodilo Hills, is almost an anomaly, as it’s found within a relatively flat country. These are not just any hills – they are considered to be sacred and of great spiritual significance to Africans across the continent. Not only are the Tsodilo Hills, located within the Kalahari Desert, a UNESCO World Heritage Site containing over 4,500 rock paintings, they are also said to be alive. The San people of the Kalahari

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believe that there’s more to the rock art, depressions and rock shelters here. The San people maintain that there is a “female” hill where the deceased reside to rule. There is also the “male” hill where the First Spirit knelt. Residents can even show you the actual impressions believed to be where the creator of the world knelt to pray after creating our planet. Locals swear that this place is filled with divine encounters and apparitions. It is perhaps also significant to note that it is one of the highest points in the country. Botswana’s ecosystem is diverse. For example, there are over 1,000 plant species in the Okavango Delta. While

travelling through the land in search of countryside encounters that speak to your soul, you may come across lagoons, water bodies, migrating animals and sacred hills. Animals may dare to communicate with your spirit. Dreams may engulf you. Locals believe that the imprints of the First Spirit reside here and can connect with you anew if given a chance. There’s no other way to say it. Just add Botswana’s mountains and valleys to the top of your bucket list, like I have added them to mine. Even if you have been here before, as with the breath said to reside on these sacred hills, you can arrive, leave and arrive again. /

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THE (SHOPPING) CENTRE OF OUR UNIVERSE The Growth of Mall Culture South Africans view malls as more than just places to shop. And the developers of these malls have followed suit, creating experiences that extend beyond just retail to offer consumers a lifestyle destination that is an extension of their social lives.

Text: John Faia Images © Supplied

/ “Nowhere else in the world has a population so absorbed the shoppingmall lifestyle. It’s not something you can stop,” says Paul Santos, vice-president of the Philippine Retailers Association – a man who has obviously never visited South Africa! I can make this claim because malls – or “shopping centres”, as previous generations might have called them – have become an integral part of South

African society. They are where we shop, eat, socialise, bank, are entertained and sometimes even exercise. Incredibly, in a country of such natural beauty and stunning surrounds, South Africans choose to spend a significant amount of their spare time indoors, in shopping malls – and not just for shopping, but as part of their social lives. No surprise, then, that the mall industry in South Africa has exploded, to coincide

with a growth in population and mass urbanisation. Logically, brands wanting talk to consumers need to do so within the mall environment too. Think about it: What frame of mind are you usually in when you’re at the mall? I can tell you that you’re probably relaxed, happy, and ready to spend your money. Therefore, advertising within the mall environment will more often than not influence what you will buy and which brand.

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‘Mall culture’ in SOUTH AFRICANS LOVE TO SPEND

MALL ADVERTISING SCIENCE

IS

A

According to the South African Council of Shopping Centres (SACSA), during 2017 the retail sales figures in SA for the first time exceeded R1 trillion. Malls account for 65% of this total. • 61% of all shoppers visit regional malls at least once a week. • 76% of all shoppers are in a neighbourhood mall once a week. • 48% of all shoppers visit a mega-mall once a week. • In terms of customer needs, they want to be better understood, they want to be offered excellent service, and they want to be reached through creative methods of marketing, advertising and

Mall Ads uses a process called environmental media mapping (EMM) to assess shopper flow patterns, understand mindsets, and identify dwell zones where they may be more susceptible to specific advertising messages. Digital screens are more suitable for hightraffic dwell zones, while a big, bold billboard will have more of an impact in the parking lot. Brand interactions at the mall increase “shoppertainment” value, lengthen a shopper’s visit, and influence purchase decisions.

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to such an extent that the malls themselves make a strong case for inclusion in what American urban sociologist Ray Oldenburg classified as ‘the third place’, after the ‘first place’ (home) and the ‘second place’

social media.

TWO THOUSAND MALLS AND COUNTING There has been significant growth within the mall environment over the past few years, to the extent that there are now over 2,000 malls in the country, with the number set to grow. In 2016, South Africa was ranked sixth globally behind America, Japan, Canada, the United Kingdom and China in terms of the number of malls. While the major cities already boast extremely large mall developments such as Sandton City, Eastgate, The Pavilion and Gateway Mall, consumers are also being offered new and exciting mega-mall shopping destinations. For example, in 2016, the Mall of Africa opened its doors to shoppers who now have access to 131,000 m2 of retail space within the Waterfall City precinct in Midrand, between Johannesburg and Pretoria. It is also the largest African mall to be built in a single phase. Following a recent refurbishment and expansion plan, Africa’s largest mall is actually Pretoria’s Menlyn Park Shopping Centre, which now has floor space of 177,000 m2. The Fourways Mall is currently being re-developed as a new destination and when finished this year, will boast a total of approximately 170,000 m2 of space. These mega-mall developments are not necessarily detracting from

South Africa has grown

(work). existing malls, but are expanding the offering in line with the growth of the population and its needs when it comes to retail, entertainment and services. BUT HOW DID WE GET HERE? Well, shopping malls have an interesting history. It is not widely known that a socialist, Victor Gruen, designed the Southdale Center, regarded as the world’s first shopping mall, which opened in 1956 in Edina, Minnesota, in the United States. Gruen was a Viennese architect who had fled to the US following the occupation of Austria in 1938. Famously known as the “father of the shopping mall”, he eventually came to despise his creation. Two years before his death in 1980, he stated: “I would like to take this opportunity to disclaim paternity once and for all. I refuse to pay alimony to those developments. They destroyed our cities!” Nonetheless, malls are more popular today than ever before, largely because they have extended beyond offering merely a retail experience. Is that the reason South Africans continue to flock to the country’s malls on a regular basis? Or is it safety, convenience and the opportunity to wander around an aesthetically pleasing space? Perhaps it’s a bit of everything.

THE “THIRD PLACE” What isn’t in doubt, is that “mall culture” in South Africa has grown to such an extent that the malls themselves make a strong case for inclusion in what American urban sociologist Ray Oldenburg classified as “the third place”, after the “first place” (home) and the “second place” (work). Oldenburg speaks of this “third place” as a space independent from home and work, and which is essential to community and public life. He goes on to describe its importance. “The character of a third place is determined most of all by its regular clientele, and is marked by a playful mood, which contrasts with people’s more serious involvement in other spheres,” Oldenburg says. “Though a radically different kind of setting for a home, the third place is remarkably similar to a good home in the psychological comfort and support that it extends.” Considering the amount of time South Africans spend in their malls of choice, Oldenburg could be on to something. What I can personally vouch for is the strength and influence of well-placed advertising within the mall environment. Jon Faia is General Manager of Mall Ads, a company that specialises in mall media and advertising. For more information go to www.provantage.co.za/mall-ads. /


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MAKING THE MOST

OF THE MOTHER CITY The President Hotel

As one of the oldest properties on the Atlantic Seaboard, the iconic President Hotel is steeped in history. Last year, it celebrated two decades since its namesake, former President Nelson Mandela, reopened its doors in 1998 with a fresh facelift highlighting the Mother City’s finest attributes. This independent hotel offers guests an authentic, bespoke experience of its home town, from farm-to-table food and drinks, to its unique positioning in the sought-after Bantry Bay. It is surrounded by Cape Town’s top attractions while offering curated local Cape Town experiences. Text & Images © Supplied

SPECIAL OFFER To experience the best Cape Town has to offer, guests can book a getaway at the President Hotel and receive 40 % OFF their stay until the end of April 2019 when using the code “SAVE” when booked directly on www.presidenthotel.co.za.

CONSIDERED SPACES & AMENITIES From the locally sourced modern lamps illuminating each bedroom, to the hand-blown, glass-beaded screen at reception that takes its inspiration from

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traditional African cultures, each space’s attributes in the hotel’s redesign have been carefully considered. In line with the standards of today’s sophisticated travellers, the hotel features multi-functional and tech-driven elements. This includes Bluetooth room keys, handy mobile devices in each room, and a new groups arrival area that can be doubled into a cinema room where HotelFlix, the hotel’s new in-room streaming service can be cast onto the big screen. Diners at the President Hotel will be spoiled by the locally-inspired sustainable eats of the Executive Chef who combines a new creative touch and precision to each dish. The chef and his team challenge guests to broaden their palates by indulging in everything from fresh oysters to Bulgogi Korean beef short ribs. Delight in comforting classics such as poolside pizzas, as well as an impressive breakfast buffet featuring a myriad local seasonal fruits and an extensive menu of hot dishes, arguably “the best breakfast buffet in Cape Town”. CURATED EXPERIENCES When visiting this iconic property, guests will be welcomed to each of the hotel’s six floors with an urban gallery of the Western Cape’s finest features and destinations. Taken by local photographer, Sacha Specker, each floor will showcase a different theme of photographic art, including landscapes, ocean, fauna, flora, culture, and of course, the hotel’s namesake, Madiba.

Beyond receiving a glimpse of the city, guests will also be able to access it with ease, thanks to the hotel’s unique location, and its curated travel experiences that reach the sites captured in the photos. “Our goal was to update the hotel’s spaces and offerings by developing an interconnected design that reinterprets leisure in a modern way, and pays tribute to our incredible city and surroundings,” explains Jeremy Clayton, shareholder and manager of the President Hotel. Whether on a business trip, a mini-vacation or a well-deserved extended holiday, bespoke “Insta-worthy” tours such as Table Mountain wine safaris, customised pro golf excursions, and insider art and design tours are offered to ensure that guests enjoy a seamless and immersive experience in the Mother City. MULTI-GENERATIONAL TRAVEL The hotel aims to create unforgettable experiences with their new family package, which includes tailored kids’ welcome packs, menus, an all-inclusive kids’ entertainment area, and more. Thanks to a dedicated child-minding team, as well as an evening babysitting service, parents are invited to relax and enjoy some well-deserved alone time in the pristine destination of windless Bantry Bay, surrounded by breathtaking sea and mountain views. Visit www.presidenthotel.co.za for more information. /



WHEN BUSH MEETS BOULEVARD Toyota Land Cruiser Prado VX-L 3.0 D4-D The Land Cruiser Prado may be one of the most capable off-roaders that Toyota has ever produced, but it is also one of the most civil – and desirable – on South African roads. Text: Bernie Hellberg Jr Images © Toyota South Africa

/ Toyota’s Land Cruiser brand has come a long way since the first BJ Truck

in comfort when necessary, the BJ Series truck built the Land Cruiser reputation –

like following, both among 4x4 enthusiasts and among regular folk who appreciate a

– a hybrid workhorse-slash-passenger truck – was shown to a stunned Japanese society still reeling from the effects of the Second World War. With its supple suspension, designed to carry passengers

and it remains an icon within its segment, thanks to its go-anywhere gusto. The Land Cruiser brand is sold in more than 190 countries worldwide. In South Africa, the Prado boasts an almost cult-

quality ride when they see one.

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A NEW INTRODUCTION For us, and thousands of happy Prado owners, the Prado remains one of the


most sought-after all-round SUVs. The range has traditionally consisted of two grades – the mid-level TX and highgrade VX – but now also includes a third grade named VX-L, which we recently had on test. The VX-L model combines all the features of the VX, while adding to the mix a poweroperated tilt-and-slide moon roof, along with comprehensive active safety assistance package. It retains the 3.0-litre D-D4 engine which is mated to a five-speed automatic transmission, and is available with Toyota’s 4.0-litre petrol engine that uses a six-speed automatic transmission. The current Prado received a nip and a tuck during the course of 2017, which makes it ripe for a replacement in the next year or so. However, after our recent month-long drive of the beastly rangetopping VX-L derivative, we’re happy to report that the Prado still holds a pretty mean edge over its market competitors. Its best attribute, of course, is that it is a Toyota, which means that it is reliable beyond question, and will last for a month of Sundays. Of course, its capability as an off-roader is beyond question. And with the addition of several critical upgrades to both the exterior and interior, it was very difficult to return the Prado to the mother ship at the end of our extended test. The current Prado design builds on the range’s robust look with a revised bonnet, grille, headlamps, and bumper offered since 2017. All models feature LED daytime

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running lights and fog lamps, in addition to auto on/off headlights, as standard. The profile sees a raised front bumper, giving the Prado an even more aggressive look than before. New alloy wheels, along with a restyled rear bumper and lamp cluster complete the Prado’s exterior upgrade. LIVING IN PRADO Living with and in Prado is now not only more comfortable, but also more tech-savvy, and safer. A raft of interior upgrades includes a new centre console tower that is set lower for a sleeker appearance, and better front-on visibility when driving off-road. The infotainment system is also upgraded to boast a new eight-inch, full-colour multimedia screen, a flushfitting air-conditioning control panel and the drivetrain-related instrument cluster. These improvements not only look great, but add to the overall drive experience, as we discovered while covering nearly 2,500 km during our test period. In our VX-L test derivative, touches of silver textured finishes added a significantly more premium feel to the cabin. But despite the upgrades, and that the front seats at least offer better support than before, we found that they start feeling a little thin during long trips. To combat this, Toyota offers both front seat heating and cooling that,

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depending on the situation, helps to curb fatigue somewhat. OFF ASPHALT Although there wasn’t any real opportunity to take the Prado off-road during our test, several gravel-driving opportunities presented themselves. With its proven off-road abilities, the Prado really does feel like it can take you anywhere – and it does so in style. Ground clearance is unchanged at 215 mm, with a 31º approach and 25º departure, and 22º ramp break-over angles adding to the Prado’s capability. And to crown it all, the all-terrain support systems are designed to help even unskilled drivers make the most of Land Cruiser’s off-road performance.

FINAL SAY As much as the Land Cruiser Prado is built for both on- and off-roading, it is a remarkable off-roader first, and a highway cruiser second – at least with the 3.0-litre turbodiesel of our test car. There is a noticeable lag in power off the mark, and overtaking on an incline can be an issue under heavy load or when towing. That said, the Prado is aimed at customers who want to take to the bundu as easily as to the boulevard – though the latter is somewhat of a compromise. As much as we adore the Prado as a brand, the reality is that these wheels were made for wading, with space, good looks, tech and safety thrown in for good measure. /




WORK IT OUT

What Will the Offices of the Future Look Like? In the past decade, offices have already begun to evolve from the dreary cubicles of workplaces past. But it’s only just begun, and the next 10 years will see even more dramatic changes. Text & Images © Supplied

/ The last thing the office of the future will look like is an office. A hotel, maybe. Perhaps an art gallery or a nice restaurant with gardens. But certainly not like an office. MoreySmith, a British-based design and architecture studio, recently collaborated with The Future Laboratory to produce the report The Future of the Workplace. In it, three main social and demographic trends were identified that indicate that the workplace of tomorrow will look more like a home or hotel, than like the white-collar factory of today. The first of these trends is data-based. Under pressure from wearable devices that record and analyse our daily routines and life patterns, workplaces will integrate with our personal technology to track our

emotions and productivity. Simultaneously, as working lives grow longer, a wider spread of age groups will be represented in the workplace – from starters in their 20s, to parents in their 30s and 40s and veterans in their 60s and 70s. Each group will need different kinds of spaces. Finally, there is the ubiquitous screenbased technology of our age. In the future, workplace design will aim to filter out digital distraction so that productivity grows without leaving workers feeling deprived of their devices. The combined effect will be offices that will become multi-generational, livework-eat-sleep hubs for men and women of all ages. The report also predicts three ways that the modern workplace will adapt and

evolve to reflect these trends. The first suggests that the workplace will become more like a living being in its own right (“the sentient workplace”). The second explores an office that feels and behaves like a community destination (“the hospitality workplace”). The third imagines a space designed for a workforce that ranges from 20-somethings to 70-somethings (“the flat-age workplace”). Many – perhaps most – will be a combination of all three. Together they will transform the way we work. THE SENTIENT WORKPLACE The sentient workplace is probably the closest to becoming a part of today’s everyday workplace reality. While offices were once passive, hostile places that forced workers to adapt to fit into them,

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the workplace of tomorrow will work the other way around. It will adapt itself to its occupants’ needs and will be designed and built to incorporate thousands of sensors that interact with workers’ wearable devices and smartphones. MoreySmith says that apps that interact with the sentient workspace will be ubiquitous – not only to replace entrance cards and passes, but for greater worker satisfaction. This is already happening at Deloitte’s Edge building in Amsterdam, where an app controls parking, daily desk allocation, locker access and food ordering. Deloitte believes this has led to 60% fewer absentees, a fourfold increase in job applications, and a substantial increase in talent retention. THE HOSPITALITY WORKPLACE By the mid- to late 2020s the hospitality workplace will also be a routine part of our working life, the report claims. Instead of the heavily-patrolled entrance and strictly staff-only feel of today’s offices, the hospitality workplace will mix public and private spaces in a happy, relaxed blend. Workplaces will include public restaurants and cafes, rooftop terraces, art galleries, barber shops, nail bars, and even hotels, as the workplace enters the sharing economy. New office amenities will matter, providing variety and release from routine. In Dublin, both California-based software house Workday and San Francisco-based Dropbox have already introduced wellequipped music rooms. The Dropbox music suite is a cross between a recording

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studio and a smoky jazz club – not what you would normally find in office blocks. According to psychologist Michael Corballis, quoted in the MoreySmith report, these new workplaces will help us by providing the right kinds of distraction. “In adapting to a complex world, we need to escape the here and now, consider possible futures, mull over past mistakes and understand how other people’s minds work,” he says. THE FLAT-AGE WORKPLACE Because of life expectancy increasing, and working life extending into the 60s and 70s, the workplace of the future will be populated by several generations. By the late 2020s, the last of the baby boomers will be rubbing shoulders with the dominant Millennials and the digitallynative Generation Z. This will result in a mix that will mean soundproofed spaces for those whose patience with youthful hubbub is low, and mentor pods to help pass on information from the older to the younger generations, and vice versa. Diversity Incubators – spaces with a strong advocacy agenda, helping people into unfamiliar or challenging areas of work – will become mainstream, the report says. The needs of women are particularly important in the flat-age workplace – driving a change of emphasis and amenities. Sound-proofed crèches, babyfeeding facilities and buggy and scooter parking are all being added to new office schemes, along with wellbeing rooms and gathering spaces.

CHOOSE YOUR TRIBE While top interior designers and space-planners acknowledge the findings of the MoreySmith report, many say it understates one key part of the workplace of tomorrow: the tribal way human beings think. “Spaces South Africa, an Amsterdamborn concept, is creating a new style of office space: sleek, clean, colourful and packed with stimulation. Workplace design ultimately comes down to tribes,” says Joanne Bushell, Managing Director and Vice President of Sales in Africa for Spaces. “We’re all in tribes of various kinds, and we all want to feel surrounded by the rest of our tribe – be it our colleagues, our industry or our wider network. That’s why community is the key to the office,” she adds. “You need to focus on the people inside the workspace, and the people outside the workspace, and how they relate to each other through the amenities and design.” Unfortunately, this isn’t something that can be easily touched or felt. “The tribe is a transient and truly agile thing, and catching it is like trying to catch a butterfly,” she says. So, will the tribal workplace be the next big innovation, changing the face of offices in the years after 2025? There’s only one answer to that: We’ll have to wait and see. For more information on Spaces, contact +27 82 574 2308, email go@gocontentlab.co.za, or visit www.spacesworks.com. /


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FAST-TRACK YOUR

WORKPLACE WELL-BEING

Exercise has been found to reduce stress, improve mood, decrease anxiety and alleviate depression. But you may not know that the emotional well-being associated with exercise is also linked to key elements that can help us while we work. Text: Rhi Willmot: PhD Researcher in Behavioural and Positive Psychology, Bangor University / www.theconversation.com Images © iStockphoto.com

/

One of the most established of wellbeing frameworks, PERMA, states that of the many ways to experience happiness, five areas are most important: positive emotions, mental engagement, strong relationships, meaning in life, and accomplishing goals. At face value, achieving all five may seem a colossal task. But many physical activities, from tennis and triathlons to squash and swimming, can help us clinch all five at once. Evidence suggests that, as a result, we are more likely to avoid job burnout, to sleep more easily, and to be more engaged at work. POSITIVE EMOTIONS The “runner’s high” is at the peak of positive emotion. While this euphoric feeling is most typically linked to pounding the pavements, it can be experienced via any activity which works both the muscles and the heart. The high comes from endorphins – the body’s natural painkiller – being discharged into the areas of the brain which process mood and emotion. Understood as an evolutionary advantage, the high enables us to keep moving even when our muscles are tired, and even a short burst of this positive feeling can help us to feel more energised. So, the next time you’re feeling low, try squeezing in some physical activity around work. It could give you a morning boost or stave off the post-lunch crash. MENTAL ENGAGEMENT Being in the zone is no easy task in a distracting workplace. Scientifically known as “flow”, this engagement level is the optimal amount of challenge required for personal growth.

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Research indicates that selfcompassion is a more effective strategy than self-criticism when we face difficulty. So, practising kind selftalk during sport can enable a more positive response to previously unbeatable workplace challenges. Flow occurs when a task is sufficiently difficult to avoid boredom, but not so hard that we become overwhelmed. The flow experience is associated with decreased activity in the posterior cingulate cortex – an area of the brain responsible for our sense of self. So, flow literally allows us to lose ourselves in the moment. Physical activities which provide a justmanageable challenge are great for getting into flow. Even better are water-based sports which prevent the use of distracting technology, like sailing, swimming or rowing. Detaching from work in this way gives us time to recharge, which means that we can return with maximum productivity. STRONG RELATIONSHIPS While competitive sport can seem cutthroat, the shared pain of limit-busting events can stimulate compassion, and the more we suffer personally, the better we empathise with others. This not only strengthens our social skills, but also manifests in directing greater kindness to ourselves. Research indicates that self-compassion is a more effective strategy than self-criticism when we face difficulty. So, practising kind self-talk during sport can enable a more positive response to previously unbeatable workplace challenges.

MEANING IN LIFE Meaning in life – a philosophically foggy concept – has been scientifically pinned down as having three components: purpose (core goals and aspirations), significance (impact beyond the trivial and immediate), and coherence (understanding own values and life story). Meaning in life can provide a stable foundation when we face adversity, and helps us to make sense of troubling events. Importantly, some studies have found that a stronger sense of purpose is associated with moving more. ACCOMPLISHMENTS The value of feeling competent and successful is well known, but greater attention has recently been devoted to the manner in which we interpret success. Research into growth and fixed mindsets suggests that whether we believe our ability can change (growth) or not (fixed), is central to our well-being. Those with a growth mindset are more likely

to work on developing their skills, embrace feedback as an opportunity to learn, and use setbacks to adapt and thrive. On the other hand, those with a fixed mindset fear failure, take feedback personally, and are discouraged by bumps in the road. But this can change. Researchers have found that a person’s mindset can be influenced by something as simple as greater self-awareness. All kinds of physical activities can objectively show us that we can achieve goals that at first seemed out of reach. You might think that you’ll never be able to lift a certain weight, for example, but persist, and you will see how strong – both mentally and physically – you truly are. You don’t need to be super fit, or even a regular gym-goer to benefit from the wellbeing perks that come with exercise. Getting active a few times a week can be enough to not only transform your physical fitness, but also boost your mood and performance, at and away from work. /

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EL RIDGE LIVING OFFERS OUR GUESTS A “HOME-AWAY-FROM-HOME� EXPERIENCE. We are ideally situated within a business office park and a shopping centre, which allows our guests the ease of browsing through retail outlets or simply enjoying a meal, all within walking distance from our beautifully decorated apartments. This makes El Ridge Living the perfect stopover for business or leisure clients who are overnighting in Johannesburg before they embark on their onward journey.

www.elridgeliving.co.za We are a mere 6.8km from OR Tambo International Airport, so be sure to book with us when you next fly.

For information please call +27 11 894 5175 or email us at enquires@elridgeliving.co.za.


MIX & MATCH

Mixed-Use Precincts Are Benefiting Inner Cities Across the world, property developers are faced with the challenge of creating spaces to facilitate the trend of urban living. As more and more people desire central living, with a range of amenities and minimal travel time, property companies must meet the demand with modern spaces that offer a range of benefits. Text & Images © Supplied

/ This is where mixed-use developments come in, offering the ability to “live, work and play” in a safe and secure precinct. These developments are springing up in major cities worldwide, creating a new way of living and benefitting inner cities in a number of ways. The core appeal of mixed-use precincts is that they provide a solution for the growing number of people seeking to have their home and workplace within close proximity. This growing trend in South Africa is partly in response to rising petrol costs. But the trend has been imminent for some years, further driven by the fact that this immersion in inner-city

life reduces commuting hours, as well as mitigating the resulting negative impact on the environment. SPACE CHALLENGES Nicholas Stopforth, Managing Director of the Amdec Group, explains that there are, of course, challenges to meeting this demand. One thing in short supply in many, if not all major city centres, is space. This means that some businesses are moving out of the city, and suburban areas are growing into urban nodes around them. But for many people, there is still the desire to be located within the hustle and bustle of city life.

“Another major challenge to developers is to create green urban spaces and less concrete jungle,” Stopforth says. “With this in mind, local property developers are taking inspiration from best practice globally to ensure South African developments are in the same league as some of the most iconic mixed-use precincts in the world.” Globally, developers are finding solutions to all challenges they come across. Mixed-use developments use space to its maximum capacity, for example. These precincts are defined by safety and security, design, convenience, connectivity, and walkability.

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ANSWERING THE CALL FOR GREEN SPACES Additional to the core function of these developments, but by no means lesser, is the challenge of meeting the demand for green spaces, eco-friendly and sustainable technologies and practices, as well as providing a range of health benefits. This, after all, is what the modern consumer demands. “We are constantly striving for unique solutions for green spaces within our developments. We look to trends around urban gardening initiatives and rooftop gardens, and we create parks for dogwalking and simply enjoying the benefits of being in nature,” Stopforth says. “There are also many associated health benefits of life in mixed-use developments. The very nature of the lifestyle means you can walk to everything you need – work, restaurants, and even the gym.” The Amdec Group’s “lifestyle meets real estate” projects include Johannesburg’s Melrose Arch (and the new One on Whiteley within the mixed-use-precinct), and the new Yacht Club and soon-tobe-built Harbour Arch in Cape Town’s foreshore area. According to a 2018 report by HM Commercial Group, which looked at the Okanagan region in the Canadian province of British Columbia, mixed-use spaces are the future of development and are key to breathing new life into communities. In Cape Town, the foreshore and Roggebaai precinct are seeing big development of mixed-use spaces. The area is more affordable per square metre than the Waterfront, but still on

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the water’s edge and close to the CBD. It enjoys incredible accessibility, with roads, water taxis and pedestrian walkways linking directly with the V&A Waterfront, the Cape Town International Convention Centre, and the CBD. As a result, the area is attracting many Blue-Chip businesses and therefore increasing the demand for mixed-use spaces. In Australia, Sydney’s city centre is seeing huge urban transformation with a number of mixed-use developments and transport infrastructure projects to meet the demand of a further one million people expected to call the city home in the next 10 years. In the United States, big

development is being seen in the upmarket northern suburbs of Atlanta, in Kingsport in Tennessee, and in Oceane in Sarasota, Florida. And in the United Kingdom, London is seeing urban construction in areas such as Palmer Street and Rochester Row in Westminster. The creation of modern, mixed-use urban precincts is channelling huge investment into city centres. There is significant potential for capital growth for initial investors in off-plan developments, an upward trend already being seen in the Yacht Club and Harbour Arch locally. As such, the Amdec Group predicts that the mixed-use trend is only set to rise in 2019. /


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Books Must Read

Youth Revolution By Kiara Nirghin Youth Revolution is the inspirational story of how a 16-year-old highschool student from Johannesburg, Kiara Nirghin, overcame huge health obstacles to win the grand prize at the 2016 International Google Science Fair for her unique and innovative solution to worldwide drought. Having experienced bacterial meningitis, undiagnosed bilharzia and severe weight loss, Kiara was forced to postpone her school career for hospitalisation. There was a real chance of losing her hearing, her sight and the use of her limbs. The book also looks at issues surrounding stagnant youth innovation, while considering the dangers of lacking diversity in STEM (science, technology, engineering and maths). Youth Revolution will enthral teenagers and adults alike, and proves that even “ordinary” teenagers can do extraordinary things.

The Rosie Result By Graeme Simsion Until 10 years ago, geneticist Don Tillman had never had a second date. Then he developed The Wife Project and met Rosie, “the world’s most incompatible woman”. Now, having survived 3,653 days of marriage, Don’s life-contentment graph, recently at its highest point, is curving downwards. Don and Rosie’s 10-year-old son, Hudson, is having trouble at school – his teachers say he isn’t fitting in with the other kids. Rosie is battling Judas at work, and Don is in hot water after the Genetics Lecture Outrage. For Don, learning to be a good parent as well as a good partner will require the help of friends old and new. It will also mean opening a cocktail bar.

How to Succeed in the African Market By Winfred Oppong-Amoako The African continent, home to some of the world’s fastest-growing economies, is a hot investment destination. More than 75 % of companies and investors in Africa are successful. Why? And how could you reap the benefits of doing business on the continent? In this book, business adviser, executive coach and author Winfred Oppong-Amoako presents a detailed picture of Africa’s investment environment, outlining the risks, challenges, misconceptions and opportunities, and providing a step-bystep guide for approaching the African market.

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Gadgets

Power Up Canon’s latest release EOS RP is a small, light and practical full-frame, mirrorless camera, for advanced amateurs looking to take a step-up into Canon’s revolutionary EOS R System. Ideal for travel, landscape and portrait photography and videography, the EOS RP promises greater potential, including the world’s fastest autofocus. As Canon’s smallest, lightest full-frame, digital interchangeable lens camera to date, it provides the ultimate blend of practicality and ease of use, with impressive image quality. The EOS RP also allows photographers and videographers to explore and utilise Canon’s full portfolio of EF and EF-S lenses. Key features of the EOS RP are: 26.2 Megapixel full frame CMOS sensor, Dual Pixel CMOS AF, 4K Movie, DIGIC 8 processor, and Wi-Fi and Bluetooth connectivity. Also recently launched, the RF 24-240mm F4-6.3 IS USM is the perfect travel companion as it is practical in both size and performance. It is a versatile, all-purpose lens for the advanced amateur photographer or videographer, offering a range of focal lengths for capturing extraordinary shots. //WWW.CANON.CO.ZA

It’s Oh, So Quiet

Corporate Travel – At Your Fingertips Corporate Traveller recently launched a new technology platform, Your.CT. This new travel technology platform, designed to meet the needs of small to medium enterprises, will give travel arrangers, travellers and managers a single access point, via their customised dashboard, to information and functionalities that are relevant to their business travel needs. This includes pre-trip approval, booking options, profile management, traveller tracking, travel alerts and reports. The platform can be accessed via PC, tablet or mobile device.

It’s fair to say noise-cancellation fans have been eagerly awaiting the Sony WH-1000XM3 headphones. Launched in January, the new overear headphones deliver Sony’s best background noise reduction so far, thanks to a new noisecancelling processor. Dubbed the QN1, Sony boldly claims that it is four times better than the last model. The new headset is both lighter and less bulky than before, while still featuring a premium design thanks to plush cushioning around the earcups and headband. Another notable change is the addition of a USB-C port, that takes care of its quick-charge performance. Through our tests, we managed to get five hours of playback with just a 10-minute charge. The WH-1000XM3 is available in black, or platinum silver, with gold highlights, and retails for R6,499.

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Meet the Crew Have you ever wondered who is flying the plane when you travel on SA Express? Or wanted to know more about what a job as a cabin crew member is like? Well, now’s your chance! Every month we will introduce a few members of our SA Express family, because by getting to know them, you become part of the SA Express family too. Text & Image © Supplied

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Portia Motaung Cabin Crew Length of service with SA Express: 12 years. Tell us more about yourself. I’m an extroverted, free-spirited, kind woman with a huge personality, who is brave and strong, yet emotional and sensitive. I believe in integrity, morality and hard work. I’m also a philanthropist and love helping and making a difference in people’s lives. What is your favourite part of your job? Meeting my passengers’ needs and expectations in terms of the service I render – those smiles of gratitude I receive from them fulfils me. It says to me that I’m still on the ball. I also enjoy the small talk I normally have on board with my passengers, especially the senior citizens and teenagers. What do you find most challenging about your job? When we have delays due to weather, because although there is nothing we can do, it’s tormenting to see our passengers helpless and stranded – especially the ones who have connecting flights, meetings, and interviews. I also struggle to work with people who are pessiSmistic about everything – it’s exhausting. I personally feel that if you can’t change the situation, make the best out of it by either changing your attitude and perception of it, or finding alternative ways to deal with it. What do you like about working for SA Express? I like the tenacity that every cabin crew presents when doing their job; the love, support and compassion we have towards each other; and, of course, the flexible hours we work. What would people find surprising about your job? Most people are not aware that we hardly ever “night stop”. This means that we get to sleep at home every night, which permits us to spend time with our families. Have you ever had any funny incidents or encounters on board? Yes – some passengers think we have a microwave on board. Someone even asked me to warm up their sandwich in it! /



Airline information SA Express fleet

Safety Information Health regulations Health regulations at certain airports require that the aircraft cabin be sprayed. The spray is harmless, but if you think it might affect you, please cover your nose and mouth with a handkerchief.

Canadair Regional Jet 200 BER Manufacturer: Bombardier Maximum cruising speed: 474 knots/545mph/879kmph Engines: Two General Electric CF34-3B1 Range: 1,662miles/3,080km Maximum altitude: 41,000ft/12,496m Seating capacity: 50

Crew: Two pilots, two cabin crew Wing span: 69ft 7in/21.21m Overall length: 87ft 10in/26.77m Overall height: 20ft 5in/6.22m Maximum take-off weight: 51,000lb/23,134kg Minimum runway length: 6,295ft/1,919m

De Havilland Dash 8 Series Q400 Turboprop Manufacturer: Bombardier Maximum cruising speed: 360knots/414mph/667kmph Engines: Two Pratt & Whitney Canada PW150A Range: 1,565 miles/2,519km Maximum altitude: 25,000ft/7,620m Seating capacity: 74

Crew: Two pilots, two cabin crew Wing span: 93ft 3in/28.42m Overall length: 107ft 9in/32.83m Overall height: 27ft 5in/8.34m Maximum take-off weight: 64,500lb/29,257kg Minimum runway length: 4,580ft/1,396m

Canadair Regional Jet 700 Manufacturer: Bombardier Maximum cruising speed: 473 knots/544mph/875kmph Engines: Two General Electric CF34-8C5B Range: 1,477m/2,794km Maximum altitude: 41,000ft/12,496m Seating capacity: 70

Crew: Two pilots, two cabin crew Wing span: 76ft 3in/23.2m Overall length: 106ft 8in/32.51m Overall height: 24ft 10in/7.57m Maximum take-off weight: 72,750lb/32,999kg Minimum runway length: 4,580ft/1,396m

SA Express’ aircraft are made by Bombardier Aerospace

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Remain seated As a safety precaution, passengers are requested to remain seated with seatbelts fastened after the aircraft has landed, until the seatbelt sign has been switched off by the captain. Portable electronic equipment The use of personal electronic devices domestic and regional flights on the Q400. Passengers will be permitted cell phones, e-readers and electronic

(PED’s) will apply to all CRJ700/200 and DH8 to use PED’s such as tablets in flight-mode.

Cellular telephones Cellular telephones may be used on the ground while passenger doors are open. Cellular telephones, smartphones or any device with flight mode must be switched off as soon as the cabin doors are closed and when the senior cabin-crew member makes an announcement on the publicaddress system. Laptop computers Laptops with CD ROM and DVD drive, handheld calculators, electric shavers and portable personal listening devices may not be used on the ground during taxi but may be used during the flight when the seatbelt signs are switched off and with permission from the captain. Should circumstances dictate otherwise, a public-address announcement cancelling this concession will be made by a crew member. Prohibited equipment Portable printers, laser pointers, video equipment, CB/AM/FM/FHF/ satellite receivers, two-way radios, compact disc and mini-disc players, scanners, remote-controlled toys and power converters are prohibited for use at any time. Safety pamphlet Read the safety pamphlet in the seat pocket in front of you and take note of your nearest emergency exit. Smoking In accordance with international trends, smoking is not permitted on board any SA Express flights. Seat belts Please fasten your seat belt whenever the seat belt signs are illuminated. For your own safety we suggest that you keep it fastened throughout the flight. Important When in doubt, please consult our cabin crew.

For your comfort and security, please comply with the above safety regulations at all times while on board


Special services Special Meals Passengers with special dietary requirements are provided for through the following special meals: kosher, halal, Muslim, Hindu, low-fat and vegetarian meals. Orders for special meals should be placed at the time of making flight reservations. The airline requires a minimum of 48 hours’ notice prior to departure in order to assist with confirmation of requests. Only available on selected flights. Passengers requiring special attention Requirements for unaccompanied minors (passengers under the age of 12 years) or passengers requiring wheelchairs should be stated at the time of making the reservation. Owing to the size of the cabins on our aircraft types, the airline is not in a position to carry stretcher passengers or incubators. Cabin baggage SA Express will accept one piece of cabin baggage not exceeding a total dimension of 115cm and 7kg in weight. For safety reasons, cabin baggage must fit into approved stowage spaces: either the overhead luggage bin or under the seat. Owing to limited storage space in the aircraft cabin, cabin baggage may be placed in the Skycheck at the aircraft for hold stowage. Skycheck This is the airline’s special hand-luggage facility that assists with in-flight comfort, speedy boarding and disembarking. When boarding one of our

flights, simply place any hand luggage that will not be required during the flight on to the Skycheck cart at the boarding steps of the aircraft. Your hand luggage will be waiting for you as you disembark from the aircraft at your destination. Baggage liability Valuable items such as cameras and accessories, computers – including laptops and notebooks – mobile telephones, perfumes, aftershaves, colognes, legal and company documents and legal tender – including cash, credit cards and cheques – bullion, leather jackets, all types of jewellery and any other items with a value in excess of R400 must be removed from either checked-in or Skycheck baggage as the airline is not liable for loss or damage to these items. Verified baggage claims are settled on the basis adopted by IATA (International Airlines Transport Association): payment of US$20 per 1kg of checkedin luggage, to a maximum of 20kg ($400) We Fly For You SA Express Airways prides itself on aiming to offer incomparable service standards. In addition to building on our motto to express excellence and consistently striving to provide the best service, we know that “you” is the most important word in our airline. SA Express proudly launched its new brand on 2 December 2009 at OR Tambo International Airport. The new brand is set to ensure that it’s distinctive and positioned to build awareness and affinity in the domestic and regional markets. The new proposition “We Fly for You” is set to position SA Express as a premier intra-regional African brand. The main objective of the re-brand is to ensure that SA Express is distinctive yet still

aligned to the country’s mainline carrier. SA Express’s unique positioning as an airline that provides a bespoke, personalised travel experience was the rationale behind the proposition “We Fly for You”. The new brand mark is in line with the symbol and colours of the national flag, encouraging national pride. The new brand will be applied to all brand touch-points throughout the operation as well as the staff uniform. Awards SA Express has won the AFRAA Regional Airline of the Year Award at the end of 2009, and the Allied and Aviation Business Corporate Award. Our airline was also the recipient of the Annual Airline Reliability Award from Bombardier at the end of 2007. Other previous awards include the International Star Quality Award, which indicates our commitment to service excellence, while our prominence as one of the top 500 best managed companies is proof of our success as a business. Onboard service The airline’s onboard service is unique and offers passengers a variety of meals or snacks. The airline pioneered its unique meal-box concept, and meal choices are frequently updated and designed using balanced food criteria: appearance, taste and nutritional value. Passengers can also enjoy a wine and malt service on specified flights as well as refreshments on all flights. Light snacks will be served on selected flights. Our customers can expect a safe, comfortable, quality air-travel experience, with the added benefits of frequency, reliability, on-time departures and unmatched value for money.

We fly for you About us SA Express is a domestic and regional, passenger and cargo carrier which was established on 24th April 1994. The airline has since become one of the fastest growing regional airlines in Africa with route networks covering major local and regional cities. SA Express plays a significant role in the country’s hospitality, travel and tourism industry and is a vital contributor to the country’s socioeconomic development. SA Express prides itself in aiming to offer incomparable service standards. In addition to building on our motto to express excellence and consistently striving to provide the best service, we know that “you” is the most important word in our airline. With our consistent and seamless service, our customers can be assured of stellar customer service that will exceed their expectations. Vision To be a sustainable world-class regional airline with an extensive footprint in Africa. Purpose A sustainable, integrated regional airline connecting secondary and main airports.

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Flight schedule PLEASE NOTE: THE SA EXPRESS OPERATES AN ACTIVE FLIGHT SCHEDULE THAT CHANGES AS AND WHEN CAPACITY IS ADDED TO A ROUTE OR WHEN A PARTICULAR ROUTE IS RETURNED TO SERVICE. THIS PRINTED SCHEDULE IS THEREFORE SUBJECT TO REGULAR DAILY REVIEWS AND MAY BE AMENDED FROM TIME TO TIME. FOR UP-TO-DATE CHANGES TO THE FLIGHT SCHEDULE VISIT WWW.FLYEXPRESS.AERO.

JOHANNESBURG - BLOEMFONTEIN FLT SA SA SA SA SA

NO 1001 1003 1005 1011 1013

DEP 06:10 08:00 09:25 13:50 15:30

ARR 07:15 09:05 10:30 14:55 16:30

A/C DH4 DH4 DH4 DH4 DH4

M

T

W

T

F

S

S

T

W

T

F

S

S

T

W

T

F

S

S

JOHANNESBURG - HOEDSPRUIT FLT SA SA

NO 1225 1227

DEP 10:15 12:15

ARR 11:15 13:15

A/C DH4 DH4

M

JOHANNESBURG - KIMBERLEY FLT SA SA SA SA

NO 1101 1103 1107 1113

DEP 06:10 09:20 13:35 17:20

ARR 07:15 10:35 14:50 18:30

A/C DH4 DH4 DH4 DH4

M

JOHANNESBURG - PORT ELIZABETH FLT SA

NO 1453

DEP 07:30

ARR 09:15

A/C CR2

M

JOHANNESBURG - DURBAN FLT SA

NO 1271

DEP 14:00

ARR 15:10

A/C CR2

M

DURBAN - PORT ELIZABETH FLT SA

NO 1334

DEP 15:40

ARR 17:05

A/C CR2

M

JOHANNESBURG - MTHATHA FLT SA SA

NO 1445 1447

DEP 06:00 15:30

ARR 07:30 17:00

A/C CR2 CR2

M

CAPE TOWN - BLOEMFONTEIN FLT SA SA

NO 1081 1057

DEP 06:00 16:30

ARR 07:30 18:00

A/C CR2 CR2

M

T

W

T

F

S

S

T

W

T

F

S

S

T

W

T

F

S

S

T

W

T

F

S

S

T

W

T

F

S

S

T

W

T

F

S

S

T

W

T

F

S

S

JOHANNESBURG - LUBUMBASHI FLT SA

NO 1797

DEP 09:20

ARR 11:45

A/C CR8

M

JOHANNESBURG - GABORONE FLT SA SA SA SA SA

NO 1761 1763 1765 1775 1779

DEP 06:40 07:25 09:55 15:45 18:45

ARR 07:35 08:20 10:50 16:40 19:40

A/C DH4 DH4 DH4 DH4 DH4

M

JOHANNESBURG - WALVIS BAY FLT SA

NO 1701

DEP 11:55

ARR 14:10

A/C CR8

CAPE TOWN - WALVIS BAY FLT SA

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NO 1721

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DEP 10:55

ARR 13:05

A/C CR2

M

T

W

T

F

S

S

M

T

W

T

F

S

S

BLOEMFONTEIN - JOHANNESBURG FLT SA SA SA SA SA

NO 1002 1004 1006 1012 1014

DEP 07:40 09:40 11:55 15:25 17:00

ARR 08:40 10:40 13:00 16:30 18:00

A/C DH4 DH4 DH4 DH4 DH4

M

T

W

T

F

S

S

T

W

T

F

S

S

T

W

T

F

S

S

HOEDSPRUIT - JOHANNESBURG FLT SA SA

NO 1226 1228

DEP 12:00 13:55

ARR 13:00 14:55

A/C DH4 DH4

M

KIMBERLEY - JOHANNESBURG FLT SA SA SA SA

NO 1102 1104 1108 1114

DEP 07:35 11:05 15:20 19:00

ARR 08:45 12:15 16:30 20:10

A/C DH4 DH4 DH4 DH4

M

PORT ELIZABETH - JOHANNESBURG FLT SA

NO 1454

DEP 17:40

ARR 19:20

A/C CR2

M

T

W

T

F

S

S

T

W

T

F

S

S

T

W

T

F

S

S

T

W

T

F

S

S

T

W

T

F

S

S

W

T

F

S

S

W

T

F

S

S

DURBAN - JOHANNESBURG FLT SA

NO 1272

DEP 12:00

ARR 13:10

A/C CR2

M

PORT ELIZABETH - DURBAN FLT SA

NO 1333

DEP 10:00

ARR 11:20

A/C CR2

M

MTHATHA - JOHANNESBURG FLT SA SA

NO 1446 1448

DEP 08:10 17:40

ARR 09:40 19:10

A/C CR2 CR2

M

BLOEMFONTEIN - CAPE TOWN FLT SA SA

NO 1082 1058

DEP 08:15 18:40

ARR 10:00 20:25

A/C CR2 CR2

M

LUBUMBASHI - JOHANNESBURG FLT SA

NO 1798

DEP 12:30

ARR 15:00

A/C CR8

M

T

GABORONE - JOHANNESBURG FLT SA SA SA SA SA

NO 1762 1764 1766 1776 1780

DEP 08:10 08:50 11:25 17:15 20:10

ARR 09:05 09:45 12:20 18:10 21:05

A/C DH4 DH4 DH4 DH4 DH4

M

T

WALVIS BAY - JOHANNESBURG FLT SA

NO 1702

DEP 14:45

ARR 17:00

A/C CR8

WALVIS BAY - CAPE TOWN FLT SA

NO 1722

DEP 13:35

ARR 15:35

A/C CR2

M

T

W

T

F

S

S

M

T

W

T

F

S

S


Passenger Letters Dear SA Express After being promoted to the position of regional manager in my company in 2016, my journey as a frequent flyer started. At first, it wasn’t an easy adjustment because I just couldn’t get used to flying. However, the amount of travelling I have since been exposed to, has helped a lot. Plus, it’s thanks to this excellent airline that my transition has been quite smooth and I now enjoy every flying experience. Something I also look forward to is Indwe magazine, which I enjoy reading and collecting. The stories I get exposed to make for an interesting read and I always learn something new. I am proud to say that after seeing an advertisement in the magazine a while back, I’ve taken an interest in a business idea and will be starting my own business in the third quarter of 2019. I aim to target unemployed matriculants in my community, in order to give them skills and opportunities to generate incomes for their families. Making a difference is my passion, and I hope one day people will get to read about my story. Thank you for making my journey a marvellous experience every time, and I can’t wait for my next trip. Kind regards, Collen Mokubung

Congratulations to Collen Mokubung who wrote our winning letter this month, and walks away with a Samsonite S’Cure ECO 55 cm spinner valued at R3,499.

Dear Sir/Madam I was scheduled to fly from Bloemfontein with SA1014, departing from Bloemfontein at 17h00 and arriving at Johannesburg O.R. Tambo International Airport at 17h55. Then I had to transfer and catch my next flight departing for Cape Town at 18h55. Mr Joseph Makgetla checked me in at Bloemfontein. I requested his help to check in for the Johannesburg to Cape Town leg, as I was afraid that it would be a tight transfer. When I was already through the security check-point and waiting for my flight to depart, I received a phone call from my office. Mr Makgetla had called my office, as that was the number indicated on the ticket. He realised that there was a good chance that I may miss my connecting flight to Cape Town. So he arranged for me to take an earlier flight to Johannesburg (at 15h00). He also booked my luggage straight to Cape Town. This arrangement left me with ample time to catch my connecting flight. It also reduced my stress. Mr Makgetla went beyond the call of duty. Once he checked me in, I was no longer his concern. Mr Makgetla is a worthy ambassador for your airline and should be commended for his outstanding work ethic. Kind regards Danie Potgieter

Do You Have Something to Say? Let us know what is on your mind by sending an email to customercare@flyexpress.aero. Letters may be edited, shortened or translated from their original language.

The writer of the winning letter in the April edition of Indwe will receive a Samsonite Evoa 55 cm spinner after spinner valued at R6,199. Samsonite’s Evoa expandable 55 cm cabin suitcase boasts the new innovative Aero-Trac suspension wheel system that reduces noise and vibrations for an unrivalled smooth ride. The Evoa is striking with its matt brushed appearance, while also being highly functional with its lined interior, fabric divider pad and expandable function. The case has a built-in TSA lock, anti-theft zippers and metallic corner protectors which also complement the suitcase’s modern appearance. For stockists and more information, visit www.samsonite.co.za, follow @samsonitesa on Instagram, or call +27 31 266 0620.

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A f r i ca ’s Ta l en t R ev ealed The majesty of Victoria Falls BL Hellberg

Lunch at Faber Restaurant, Avondale Shannon Correia

Lighting at Cellars Hohenort Deidre Loots If you think you have what it takes, send your photos (1MB each), details of where they were taken and your contact details to nicky@tcbmedia.co.za, with the words “Indwe Photo” in the subject line.

We c a n’t wa it to s how t hem off ! 98/

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