Indwe May 2014

Page 1

indwe YOUR FREE COPY

m ay 2 0 1 4

Make Your Mark

BLOEMFONTEIN CAPE TOWN DURBAN HOEDSPRUIT JOHANNESBURG KIMBERLEY PORT ELIZABETH Pietermaritzburg

EAST LONDON LUBUMBASHI RICHARDSBAY

GABORONE GEORGE LUSAKA MAPUTO Nelspruit WALVIS BAY harare


2

Indwe







@ P L A Y

117

This Month's Best Reads A pril 2 0 1 4 Events:

12 North | 14 South | 16 In Between

Bits & Pieces:

18 Travel Tips & Gorgeous Goodies

Bites:

22 Restaurants

& Taste Experiences Travel: 30 Walking with Wild Cheetah | 38 Pietermaritzburg’s Old Prison | 67 The Wild Heart of Africa | 76 A Warm Winter Experience | 80 Footfalls in the Forrest

Feature:

52 Orchestral Manoeuvres in the Mother City |

110 Reasons to Run the Comrades Marathon | 117 The Tourism Indaba

Motoring: 90 Pajero Sport vs Nissan Pathfinder | 99 The Best of Both Worlds – Renault Sandero Gadgets: 122 Must Haves for Technophiles

67 99 8

Indwe



S a E x press 1 1 1 1 1 1

0 2 3 3 3 3

9 0 1 2 5

CEO Letter SA Express Fleet We Fly For You: Our Visions & Values Safety and Route Map Flight Schedule Passenger Letters

24 @ W O R K 10

Indwe

A pril 2 0 1 4 Special Feature:

24 Workers Unite – The Evolution of South

Africa’s Trade Unions Features: 35 The Workers’ Rights Movement | 48 Empire Executive Apar tments and Hotel | 73 In Memor y of Jozi’s Migrant Workers

Business:

44 Paying It For ward | 85 Going from Good to Great

| 95 Increasing Your Passive Income Streams | 105 The Emotional Drivers of Employee Engagement

Books:

124 New releases and Must Reads

73 95



@ F I R S T

SA EXPRESS Divisional Manager: Communications and PR Keitumetse Masike Tel: +27 11 978 2540 kmasike@flyexpress.aero Customer Care Department Tel: 0861 729 227 customercare@flyexpress.aero Twitter: @flySAexpress Facebook: SA Express Airways INDWE Indwe is published by TjT Media (Pty) Ltd Tel: +27 12 425 5800 cover image © IStockphoto.com General Manager and Associate Publisher Letlhogonolo Sealetsa | nolo@tjtmedia.co.za

Embracing the Fruits of Democracy

Publisher Bernard Hellberg | bernard@tjtmedia.co.za Marketing and Communications Manager Pam Komani | pam@tjtmedia.co.za Editor Nicky Furniss | editor@tjtmedia.co.za Senior Designer Lindsey Steenkamp | design@tjtmedia.co.za DIRECTORS Bernard Hellberg l bernard@tjtmedia.co.za Obed Sealetsa | nolo@tjtmedia.co.za Pam Komani | pam@tjtmedia.co.za ADVERTISING SALES Tel: +27 12 425 5800 National Sales Manager Bryan Kayavhu | bryan@tcbmedia.co.za +27 83 785 6691 Senior Account Managers Chantal Barton +27 83 459 3086 chantal@tcbmedia.co.za Calvin van Vuuren + 27 82 582 6873 calvin@tcbmedia.co.za Nikki de Lange +27 83 415 0339 nikki@tcbmedia.co.za Gertjie Meintjes +082 757 2622 gertjie@tcbmedia.co.za

DISCLAIMER: All material is strictly copyrighted. All rights are reserved. Reproduction in whole or part is prohibited without prior permission from the publisher. Opinions expressed in Indwe Magazine are not necessarily those of SA Express.

12

Indwe

April was a significant month for both SA Express and South Africa as they celebrated 20 years of success, on 24th and 27th April respectively. The significance of this 20 year milestone will be realised on 7th May as all eligible South Africans cast their votes in the upcoming elections. By participating in this year’s elections, we are celebrating and consolidating two decades of democracy. As South Africans, we are saying that we are taking ownership of our future by exercising our right to elect our country’s leaders. The voting decision is not only important on a personal level, but also contributes towards long term economic growth, as well as political stability for our country, the rest of Africa and the world at large. So let us go out in our numbers in support of a sustainable future for our country, as well as to pay homage to all the struggle stalwarts that paved the way for us to have the privilege to vote. South Africa will also be observing International Workers' Day on 1st May. This day commemorates the struggles workers underwent to attain fair employment standards in the workplace. Through our progressive democracy, the Labour Relations Act (Act 66 of 1995) was introduced. This Act has become an indispensable document that has guided employers and employees in promoting economic development, social justice, and labour peace. It is a valuable document that all South Africans should be

conversant in, in order to bolster healthy working relationships. However, as a country, we are still faced with high unemployment figures, with the youth being the most affected. All state owned companies have a developmental responsibility, as part of South Africa’s business community, to play a significant role in supporting the New Growth Plan and the National Development Plan. As part of our developmental objectives to address the critical skills gap in the aviation sector, we have remained vigilant in recruiting learners, graduates, artisan trainees, and cadet pilots. More is still expected from us in order to reasonably improve the landscape of unemployment in South Africa. We value and treasure our democracy. Many of us may not have achieved our own small successes were it not for the miracle of this new dispensation. I wish all South Africans a peaceful and fair election, and may it be a testament to our blooming democracy.

Regards

Inati Inati Ntshanga CEO



@ p l a y

events | North U ntil 2 2

nd

J une

A Return to Renaissance Thinking

Da Vinci – The Genius, The Amazing Place, Woodmead, Johannesburg The world of Leonardo da Vinci is coming to Gauteng audiences in a thought-provoking exhibition showcasing the Renaissance giant’s breadth of talent and wisdom. This internationally acclaimed exhibition demonstrates the full scope of Leonardo’s remarkable achievements as an artist, inventor, engineer, anatomist, sculptor, architect, musician, mathematician, and all-round Renaissance thinker. A prominent replica of Leonardo’s most cherished creation, The Mona Lisa, will feature prominently in the exhibition, and visitors will have the opportunity to explore over 200 pieces, including 75 life-size machine inventions built using materials from Leonardo’s era, interactive touch screens featuring facsimiles of his remarkable codices (handwritten manuscripts), and replicas of his most notable Renaissance artworks. Tickets are available online from Webtickets.

//www.davinciexhibition.co.za 5

th

& 6

th

J une

Raise a Glass

Fine Brandy Fusion, Sandton Convention Centre, Johannesburg Fine Brandy Fusion presents 50 of the best South African brandies from the finest distillers in the country, and is part entertainment, part education. Master classes will take place every hour with the chance to meet world acclaimed brandy masters and taste brandies of up to 30 years old. Visitors can also look forward to exquisite food and artisanal chocolate and brandy pairings. Tickets are priced at R195 per person, and include 15 beverage coupons, two coffee coupons, and a 400 ml crystal brandy balloon glass. Tickets are available from Computicket.

1 0 th & 1 1 th M ay

Sculptural Sophistication

The Winter Sculpture Fair, Nirox Sculpture Park, Gauteng The Winter Sculpture Fair is set to showcase some of South Africa’s best contemporary sculpture, combined with fine food and wine. Taking place at the Nirox Sculpture Park, situated in a private nature reserve in the Cradle of Humankind in Gauteng, visitors can meander through the beautifully landscaped park while taking in the acclaimed sculptures that make up the exhibition. The Winter Sculpture Fair will also play host to 30 exhibitors who will offer exquisite food and wine produced by Franschhoek’s top chefs and winemakers, as well as a range of quality goods, including cheeses and chocolates. Tickets cost R100, and are available through www.webtickets.co.za.

// www.wintersculpturefair.co.za 14

Indwe

//www. sabrandy.co.za/fusion



@ p l a y

events | south 18

th

M ay

Organic Eating

Biodynamic Luncheon, Avondale Wine Estate, Paarl Avondale’s first Biodynamic Luncheon will focus on biodynamic farming practices served directly from the farm onto your plate. Join renowned chef Rudi Liebenberg from the Mount Nelson Hotel, together with farmer Angus McIntosh, for a memorable organic feast. The Biodynamic Luncheon includes a three course lunch, tips on biodynamic products, and an interesting talk by Johnathan Grieve and Angus McIntosh on biodynamic practises and their uses. The luncheon costs R500 per person. Bookings can be made by emailing wine@avondalewine.co.za.

//www.avondalewine.co.za 1 6 th – 1 8 th M ay

A Musical Interlude

Show Boat, Artscape Opera House, Cape Town Presented by Cape Town Opera, Show Boat is a musical of the old American South, rich with nostalgia, humour, and well-loved melodies such as “Ol’ Man River” and “Can’t Help Lovin’ Dat Man”. Show Boat is directed by award winning director Janice Honeyman, along with a highly talented creative team. The show deals with the haves and have-nots, the arrogance of the advantaged, and their ignorance of poverty. The musical also deals with racial discrimination and the historic fact that while change improves the lives of some, it usually passes by those who need it most. It features an all-South African cast accompanied by the 30 piece Cape Town Philharmonic Orchestra. Tickets are available from Computicket. // www.ctoshowboat.com

10

th

M ay

In Celebration of the Harvest

Nuy Valley Feast, Nuy Valley The Nuy Valley, a celebrated wine and olive region located halfway between Worcester and Robertson, will be celebrating its sixth annual harvest festival this year. Festivities will be hosted at the four Nuy Valley estates: Leipzig Country House, Nuy Winery, Willow Creek Olive Estate, and Conradie Family Vineyards. The Nuy Valley Feast promises a laid-back country weekend, kicking off with a performance by Jak de Priester on the evening of 9 th May. This will be followed by a wide variety of fun activities, including award winning local wine and olive tastings, exotic cuisine, farm markets, fun walks along vineyard trails, and old school tractor and wagon rides. Camping facilities are also available. Tickets can be purchased from any of the four estates.

16

Indwe

//www.nuyvalleyfeast.co.za



@ p l a y

events | in Between 11

th

M ay

For the Mums

Mango Groove, Durban Botanic Gardens This Mother’s Day, music lovers can join Mango Groove at the Old Mutual Music at the Lake concert to honour mothers and their influence in society, while enjoying the band’s unique flavour and blend of native South African sounds, such as marabi and kwela, fused with contemporary and pop influences. The Old Mutual Music at the Lake concert series has featured a host of world class acts, including Johnny Clegg and four time Grammy Award winners, Ladysmith Black Mambazo, as well as Mango Groove. The event is also aimed at promoting the appreciation of our plants and green heritage. Tickets are available online from www.webtickets.co.za.

//www.durbanbotanicgardens.org.za

18

th

M ay

Who Will Be the Top Dog?

uMngeni SPCA/Hill’s Township Dog Show, Howick, KZN The largest turnout ever is expected at South Africa’s oldest township dog show, the 11th uMngeni SPCA/Hill’s Township Dog Show. This event will be held at Howick West Soccer Stadium in KwaZulu-Natal in May. Hundreds of dogs will compete for the top honours. Pedigree is irrelevant, what counts is health, behaviour and the special bond between pet and owner. All breeds, shapes and sizes can enter, but entry is exclusively for dogs that come from local, resourcepoor communities. Entrance is R5 per dog. There is no cost for spectators, although donations to the SPCA are welcome. //www.umngenispca.org.za

19

th

– 31

st

M ay

Tickle Your Taste Buds

The Week of Taste, South Africa and Lesotho Real Food is at the heart of the Week of Taste, inspired by the French concept La Semaine du Goût, initiated almost 20 years ago. For 13 days, five top French chefs will travel to South Africa to work with top South African chefs on gastronomic experiences in eight cities in South Africa and Lesotho. The programme is varied and offers worthwhile experiences for foodies and people of all ages, with “taste lessons” organised in schools and universities, “taste workshops” for self-learners, gastronomic dinners, tours of city markets, as well as a culinary photo competition on social media. The Week of Taste will take place in Pretoria, Cape Town, Durban, Bloemfontein, and Johannesburg from 19th to 25th May, and in the Vaal Triangle, Maseru, Johannesburg, and Port Elizabeth from 26th to 31st May.

//www.weekoftastesa.co.za

18

Indwe



@ p l a y

bits & Pieces Down the Vineyard Path Visitors to Lanzerac Wine Estate can look forward to a new offering with the introduction of vineyard tours, offering the ultimate wine experience from start to finish. Situated in the heart of the Jonkershoek Valley in Stellenbosch, Lanzerac currently has 46 hectares of land under vineyards, comprising 60 % red wine grapes and 40 % white wine grapes. The farm also boasts several fauna and flora species, including porcupine, duiker, guinea fowl, baboon, caracal, and the odd otter. Falcons, eagles and several other bird species regularly circle above the cliffs of Botmanskop, while Egyptian geese and African Coots have made the resident dams their home. Tours take place every Monday and Friday at 10h30 and 14h30 and cost R70 per person, including a wine tasting. Bookings can be made by emailing winesales@lanzerac.co.za.

A Mother’s Day Treat Make this Mother’s Day a glamorous affair and treat your mom with a dazzling special edition La Valleé Rosé gift pack from The House of JC Le Roux. This palate friendly Méthode Cap Classique, ensconced in a beautifully designed gift pack specially for Mother’s Day, is crafted according to the time-honoured French method in true champagne style. With its beautiful salmon blush, this elegant off-dry Cap Classique is a perfect fit for any

stylish

occasion

and

boasts light, yeasty tones and powerful fruit flavours. The alluring JC Le Roux La Vallée Rosé gift pack is available exclusively at selected Pick n Pay stores during the month of May or while stocks last. A limited number are also available at The House of JC Le Roux in Stellenbosch at the cellar door price of R85.

//www.jcleroux.co.za

A Traditional Time Out Situated in the private Isibindi Eco-Reserve, Isbindi Zulu Lodge offers luxurious accommodation and a hospitality experience that celebrates the Zulu nation. The destination’s vibrancy is felt through experiences such as its Zulu Boma Dinners which acquaint guests with traditional Zulu singing, dancing and cuisine. The beauty of this part of KwaZulu-Natal can be seen on game drives and walks, as well as on panoramic day tours to waterfalls, gorges, and rock painting sites. The area’s history is retold on trips to the Anglo-Zulu battlefields where deeper insight into the area is gained. Topping off the whole experience, guests have exceptional cuisine to look forward to thanks to its reputation for unique South African presentation. //www.isibindiafrica.co.za

20

Indwe



@ p l a y

bits & Pieces A Sound Investment Proudly South African and trusted jewellers for three generations, Browns the Diamond Store have recently announced a South African first: a five year buyback guarantee. This means that should you wish to sell your diamond jewellery after five years, Browns will buy it back from you for at least the price you paid for it. Through their exclusive Diamond Investment Programme they are committed to safeguarding your investment. Jewellery which qualifies for this programme is engraved with a unique identity number, receives a lifetime authenticity certificate, may be exchanged for a larger, more valuable piece (thereby allowing you to “grow” your diamond), and receives a five year buy-back guarantee. As a result, Browns jewellery is an investment that will continue to reward you for a lifetime.

//www.brownsjewellers.com

Light Me Up Want to add a touch of fun glamour to your house? Then visit Robert-thomson.com for Hollywood Style Letter Lights. Currently a big global trend, they are fun and stylish, with a hint of quirkiness. Available with an old style Hollywood look made of mild steel with exposed bulbs, you can choose from raw steel or lacquer sprayed in any glossy colour of your choice. Hang them on the wall or let them stand on the floor. Either way, they’ll add a splash of interest to your home.

Walking in the Footsteps of Greatness South African Tourism has recently launched a “Madiba Inspired Tourist Attractions” travel map that encourages tourists from around the world to come to South Africa to walk in former President Nelson Mandela’s footsteps. Developed by South African Tourism in partnership with the Nelson Mandela Centre of Memory, the map highlights tourist sites, as well as general places of interest in the four main provinces (the Eastern Cape, Gauteng, KwaZuluNatal and the Western Cape) that defined Mandela’s life. The Madiba Inspired Tourist Attractions map includes well-known attractions such as UNESCO World Heritage Site, Robben Island, where Mandela was imprisoned, and Mandela’s house on Vilakazi Street in Soweto. It also features some of the lesser known attractions, such as the Kliptown Open-Air Museum, also in Soweto, which marks the spot where the Freedom Charter was adopted by the Congress of the People. The map is available online from //www.southafrica.net.com

22

Indwe



@ p l a y

bites

A Tribute to Purity evian Natural Mineral Water continues its celebration of youth and purity with the release of the latest addition to its limited edition bottle collection by iconic Lebanese fashion designer, Elie Saab. The iconic bottle is decorated with a signature Elie Saab lace pattern

Hearty Fare

that recalls the feminine and elegant designs featured so

From May until the end of October, Waterkloof Estate outside Somerset West will

prominently in the brand’s

sizzle with cosy gatherings next to the crackling fire in its wine tasting lounge,

collections.

where visitors can warm up to hearty taste sensations and elegant wines. A grand

white lace has been applied

open fireplace surrounded by plush seating sets the scene for relaxed wine tastings

with architectural accuracy,

enjoyed with a tantalising Winter Platter. Available at R130 per person, this delicious

bringing added refinement

platter features all kinds of scrumptious morsels, such as homemade meat terrine,

to the clean lines of the

the estate’s own organic olives, sourdough bread, and a trio of cheeses, including

bottle’s silhouette. The evian

Waterkloof’s naturally matured Healey’s Cheddar. Cocooned in a contemporary glass

limited edition bottle by Elie

and concrete sphere, Waterkloof’s tasting room is situated in a glass house on the

Saab is available at selected

slope of the Schapenberg, with breathtaking views of the farm and False Bay. The

retail outlets for R64.00

Waterkloof Winter Platter is on offer at the tasting lounge from 10h00 till 17h00 daily.

bottle, while stocks last.

//www.waterkloofwines.co.za

//www.evian.com

The

delicate

Yummies for Mummies Every mother is an original, just like the African original, Amarula Cream. Show your mother just how unique and appreciated she is this Mother’s Day by treating her to a delicious Amarula-infused coffee. Amarula Coffee Surprise Ingredients 4 cups strong filter coffee 50 ml whipped cream 60 ml Amarula Cream 8 marshmallows 20 ml brown sugar 20 ml hot chocolate or cocoa powder Method Pour the coffee into cups or mugs. Add the Amarula Cream, followed by the whipped cream, brown sugar, and marshmallows. Sprinkle with hot chocolate or cocoa powder.

24

Indwe

a



@ W O R K

26

Indwe


@

Workers Unite

W O R K

The Evolution of South Africa’s Trade Union Movement Text: Mohlomi Maubane Images © iStockphoto.com

“South Africa was initially colonised for profit; but the pursuit of these profits was done in an inhuman and exploitative manner, leading to racism that grew to become a problem on its own,” Bantu Biko once wrote. You would struggle to find a better summation of what heralded the birth of the trade union movement in South Africa specifically, and the quest for a democratic country generally. The discovery of gold in Johannesburg and diamonds in Kimberley forever changed South Africa. The burgeoning industries required an expanded labour force, which lead to a massive migration of black workers from rural South Africa and surrounding countries, plus an influx of poor whites also in search of work. These people were recruited primarily to fulfil unskilled positions in the mines. The skilled workers and artisans were imported, and the British brought with them not only their skill sets but also their home grown tradition of trade unionism which, ironically, they used to protect their jobs from competitors, and to petition against the hiring of non-whites. Though still highly unregulated, the locals had their own bargaining means, but by 1881, the first trade union was established in South Africa with the formation of the Amalgamated Society of Carpenters and Joiners (ASCJ). Naturally, the relationship between the employers and the workers was a hostile one, primarily due to its exploitative slant. 1907 saw the country’s first big strike when white mineworkers in the Transvaal protested against mine management’s failure to consider

their grievances seriously. Soon after that, railway workers in Natal also downed their tools to voice their complaints. This prompted the government to introduce the Transvaal Disputes Prevention Act. The legislation, however, did not insist that employers create better working conditions, so workers continued to be ill-treated. This was a recipe for hostility, and both sides duly obliged. In 1913, the management of the Kleinfontein mine in Benoni dismissed two mechanics, forcing the remaining workers to work longer shifts. Workers in other mines joined their brothers in arms, and with an estimated 20,000 workers on strike, greater solidarity between workers was noted for the first time. By 1917, the first black trade union, the Industrial Workers of Africa, was formed, and the Industrial and Commercial Workers’ Union (ICU) was established the following year. The latter grew to a membership of more than 100,000 by 1927, making it the largest trade union on the continent. Unions primarily exist to bargain with employers on behalf of workers, but in South Africa, even from their infancy, trade unions Indwe

27


@ W O R K

had a racial slant to them. The Rand Rebellion of 1922 was caused by a white mineworkers’ union confronting the Chamber of Mines about their intention to open certain semi-skilled work to black miners. As much as the state managed to forcefully squash the strike, it was nevertheless a watershed moment, because it forced the state to view industrial relations in a different light. The Industrial Conciliation Act was enacted, which provided a framework and system for settling labour disputes, regulating

28

Indwe

strikes, and for collective bargaining. All of these events took place in the Union, and as can be expected, the advent of apartheid in 1948 only served to regress those few rights black workers had already won. The banning of political parties in 1961 and the resultant exiling of many of their members robbed black trade unions of skilled leadership. As a result, they became moribund and ineffective. However, a major shift came in 1985 when COSATU was formed.


At its launch, founding chairperson of the organisation, Cyril Ramaphosa, declared: “The struggle for liberation cannot be separated from the struggle of workers and the political nature of industrial issues.” COSATU was indicative of the black militant unions of the time, and a highly politicised workplace in a country on the brink of civil war. 1990 marked the dawn of a new political era in South Africa as political parties were unbanned, political prisoners freed, and negotiations began for a democratic country where everyone was treated equally in all spheres of life. The importance of labour was marked by the ANC, SACP and COSATU merging to form the tripartite alliance, which placed trade unions at the forefront of the CODESA negotiations. A measure of COSATU’s influence was the trade union’s lobbying for the Reconstruction and Development Programme (RDP) to be adopted by all tripartite partners. The aim of this programme was to redress imbalances across all spheres, and it became the main campaign manifesto for the ANC leading up to the 1994 general elections. The RDP also ensured that labour be involved in all policy formulations and implementations under the new dispensation. The adoption of the new Constitution also ensured that the rights of trade unions were protected. Our new constitution imposes that workers “have a right to form and join trade unions, and that trade unions have the right to determine their own administration, programmes and activities, to organise and form and join a federation, ensuring there is a proper foundation for collective bargaining with the employer”. The role of trade unions in the creation of a democratic Government is without dispute. In the new dispensation, labour finds itself at the epicentre of the country’s administration, which is a far cry from their embryonic stages when they were at the mercy of employers. It is a role that requires their best resources, because trade unions, created primarily to protect workers’ rights, now find themselves also having to spearhead job creation.




@ p l a y

Spotted!

Walking with Wild Cheetah

Te x t & Images Š Keri H arvey

After a long absence, cheetah are once again roaming their old stomping ground on the plains of the Camdeboo in the Karoo. It is an evocative sight, made unforgettable by walking with them at ground level.

32

Indwe


@ p l a y

The rolling plains of the Camdeboo once teemed with herds of wildlife so vast you couldn’t count them. These included wildebeest, buffalo, springbok and zebra. Cheetah were also abundant. Large scale hunting decimated the herds and the cheetah were targeted by sheep and goat farmers who feared stock losses. Fast forward 125 years, and the cheetah are back on their home ranges in the Karoo. Samara Private Game Reserve led the way by introducing cheetah to their expansive 28,000 hectare property. A particularly successful cheetah, Sibella, was the first cheetah to return to the Karoo. She is also solely responsible for producing about 2% of the entire cheetah population of South Africa. Sibella is radio collared and we recently spent time tracking her. Ranger Shakemore “Shakes” Manzinde leads the search, and slips in behind the wheel of a Land Cruiser, placing the delicate telemetry equipment behind his seat. It is late morning as we head out in the direction Sibella was last seen yesterday. Shakes is looking for tracks and using telemetry to increase our chances of finding the lithe cat. Every half an hour or so, Shakes stops the vehicle and holds up his telemetry aerial while listening on the receiver. There is nothing but crackle and static, which means Sibella is out of range and the signal from her collar is not being received. “There is no sign of her here,” says Shakes with pursed lips, “so let’s head to the river where there are trees and shade. It’s hot and she may be resting there.” A few hours have already passed as we drive on across the vast plains, stopping en route to

view the great variety of wildlife that lives on Samara. Only animals endemic to the area have been reintroduced, including mountain zebra that live in the high mountains encircling the plains. Kudu, blesbok, gemsbok, steenbok and giraffe are all there, but today our focus is on cheetah and finding Sibella. “We know for sure she is on the reserve,” smiles Shakes, “but just where, is the question.” He stops again and jumps onto the vehicle’s bonnet to get extra height for his telemetry. The radio receiver is pressed to his ear, but he is still only hearing static. “Nothing,” he says, “but we’re not giving up yet.” Then he adds: “I think I am just going to follow my gut now.” The reality is that even if we pick up Sibella’s signal, she may be in an inaccessible area. Finding her is one thing, being able to see her is another. We’re optimistic, though, and the day is heating up, which counts in our favour as Sibella may rest in the heat of the day and not move around much. Shakes is now driving close to the Milk River that runs through Samara. “I feel in my bones she is close by,” he says. A few hundred metres on, there is the faint beep of a signal. Then the radio receiver goes crazy with beeps. “She’s close and probably watching us,” says Shakes, stopping the vehicle. “Let’s go on foot. She’s somewhere in these trees for sure. Follow me closely and walk quietly,” he instructs. “No sudden movements, please.” I mirror Shakes’ footsteps. “We have to find her by sight now,” he whispers, “and her camouflage is excellent.” Shakes spots Sibella when there are just 10 metres between us. Her dappled coat completely

Indwe

33


@ p l a y

camouflages her in the shade of an Acacia tree. Sibella watches us intently, and as we move back so as not to encroach, she shifts her gaze and ignores us. It’s a completely different experience being at ground level with a cheetah. Your senses are sharper and there is a sense of connection with the animal not felt when atop a game viewing vehicle. Suddenly Sibella is on her feet and we follow behind at a safe distance. She’s walking slowly because it’s so hot, so we are pleased we can keep up with her. Following the river bank, we walk in silent wonder. Every so often Sibella stops, looks around, sniffs the air and continues. She’s conserving energy to hunt, as she’s hungry and ready for dinner. We walk a while behind her, and then fall back to let her hunt in peace. In an instant she disappears into the cover of trees. It took nearly three hours to find her, but the minutes spent on the ground watching and walking with Sibella symbolise a new era of conservation in the Karoo. Cheetah are back where they belong, living in peace on the plains of the Camdeboo. Just as the land has been returned to the wild, so, too, have these magnificent cats. Visit www.samara.co.za for more information.

34

Indwe

S a e x press connects you to port elizabeth . see flight schedule for more information .




@ W O R K

Fight for Your Rights The Workers’ Rights Movement

T e xt: Lesley Stones Images © 123 RF

South Africa has so many public holidays that sometimes their meaning is lost and we treat them as just another day off work. But Workers’ Day on 1st May is when those of us who have jobs should be thankful for the laws that protect our rights as employees. Yet the history of workers’ rights is long and bloody – and nowhere near complete. Indwe

37


@ W O R K

South Africa has only been commemorating Workers’ Day since our first democratic elections in 1994, joining about 80 countries around the world in highlighting the need for fair labour practices. Its history dates back to Chicago in 1886, when police tried to disperse more than a million striking workers who were demonstrating to demand a shorter working day of eight hours. When a bomb was thrown at the police, they retaliated by firing live ammunition. South Africa has long been good at exploiting workers, with Apartheid thriving on cheap labour and quashing workers’ rights under the migrant labour system, the pass system, job reservation and poverty-level pay. Trade unions became an important source of resistance to Apartheid by organising mass strikes against such laws. Since 1994, Parliament has passed new labour laws and introduced a Constitution that protects workers by specifying that everyone has the right to fair labour practices, the right to join a union, the right to strike, and the right to engage in collective bargaining. Our laws limit the hours that may be worked in a week, regulate meal breaks and rest periods, and regulate annual leave, sick leave, and maternity leave, as well as prohibit unfair dismissal. Throughout history and around the world the working class has been a powerful force for change, often in retaliation for changes being forced upon it. England’s turbulent Industrial Revolution began in the late 1700s, when small-scale manufacturing using hand tools was overturned by the introduction of purpose-built machinery which allowed for mass production. The iron, textile, farming, and transportation industries benefitted enormously from developments which included the steam engine. Suddenly goods could be produced more quickly in factories and then transported across the country. But it left many people unemployed

38

Indwe

and created grim working and living conditions for many more. As an example, the weaving that used to take place in individual farming cottages – creating the term cottage industry – was killed off by factories using power looms. Industrialisation raised the standard of living for the middle and upper classes who could buy these factory-produced items. But the factory workers received low pay and often faced dangerous conditions. By the 1860s about a fifth of Britain’s textile workers were under 15, with children forced into hazardous tasks like cleaning the machinery. As craftsmen were replaced by machines, people migrated to find jobs, and urban living conditions became overcrowded and unsanitary. The backlash came in the form of trade unions, which originated in Britain in the 18th century when the lack of skill needed for most jobs made individual workers very expendable. The unions began to bargain with the bosses to negotiate higher pay and better working conditions. In 1799 Britain passed a law banning trade unions and collective bargaining, but the workers were defiant. In 1818 the first union to represent several different sectors was formed,


cunningly calling itself the Philanthropic Society to hide its real purpose. Sympathy for the plight of workers saw the ban repealed in 1824. Now the world is so technology driven that it’s hard to imagine life before machines. Yet in many respects, working conditions in South Africa still face much upheaval. This is no longer the industrial age, it is the knowledge age, and workers need new skills to survive. Computers and intelligent machines are eliminating jobs in many sectors, just as steampowered machines did centuries ago. South Africa is a long way off seeing a computer-driven industrial revolution, but in time it will be unthinkable that men ever descended 2 km underground to mine for diamonds. In Australia, miners are being consigned to history as machines take their place. That eliminates the dangers and diseases facing miners, but it also eliminates their jobs. Companies in developed nations are introducing robotic technology to replace men in various economic sectors, arguing that labour costs make manual processes too expensive to be competitive. Locally, AngloGold has developed drilling machines that can extract gold-bearing ore from a reef and replace it with cement to stabilise the shaft. The machines can operate 24 hours a day, don’t need salaries, and never go on strike. This gradual shift to automation will increase South Africa’s already dire unemployment level. To counteract that, workers need to learn new skills relevant to the knowledge economy. Increased automation should make South Africa more competitive, as we currently rank quite badly in terms of productivity. Without that shift we will remain uncompetitive, and people will lose their jobs anyway if products can be bought more cheaply abroad. Yet trade unions will object if automation negatively affects their members, pitching the bosses and the workers on opposing sides. Which means that the industrial revolution is still far from over.


@ p l a y

Hard Labour

Pietermaritzburg’s Old Prison T ext & Images © P eta L ee

Pietermaritzburg is the sports capital of KwaZulu-Natal, synonymous with the Midmar Mile, the Comrades and the Dusi Canoe marathons. The city also boasts beautiful botanical gardens, excellent museums and art galleries, and some spectacular Victorian architecture. On the darker side, however, it is also home to a historic prison. Behind its forbidding walls there is now a national monument and a museum documenting some of South Africa’s diverse history.

40

Indwe


@ p l a y

Before the “Old Prison” closed down in 1989 due to overcrowding and its run-down state, inmates were a mix of criminals and the politically defiant. In later years, it housed a number of anti-Apartheid freedom fighters. The building deteriorated even further after closure, until it was handed over to Project Gateway, a church outreach organisation dedicated to uplifting and empowering the local community. Now, the laughter of 500 children echoes from the Gateway Christian School within the prison walls. Classrooms are in the old hospital ward, and the courtyard, where the prisoners were forced to sit in lines and eat in the open air, has become their playground. Gateway also provides a night shelter for the homeless, offers sewing and literacy programmes, and has opened a design school. The building has been turned into a museum, and is slowly being renovated as funding allows: old cells are now offices, training rooms, workshops, and emergency accommodation. Where prisoners once toiled making shoes

and garden implements and mending clothes, woodwork and metalwork are now taught. The gallows, solitary confinement and death row cells are no more. Instead, the two-storey former cell block, unusually built from a redbrick and sandstone combination, houses Gateway’s reception and administration offices. Massive walls surround the buildings, and where children run to freedom when school’s out, there is a sentry tower peering over the treetops. The institution is steeped in history. It was commissioned in 1862, and is possibly one of the oldest buildings in Pietermaritzburg. The original cellblock – which was the first phase of the prison and replaced the Voortrekker Prison in Market Square – is a national monument. It once housed both male and female prisoners, as well as death row cells. The gallows were attached to the outside of the window over the front door, where the metal bracket can still be seen. The prison was designed to accommodate

Indwe

41


@ p l a y

1,800 prisoners, but as is the case today in all of South Africa’s detention centres, overcrowding was rife. Up to 11 prisoners would be crammed into the gloomy two-man cells. Some still bear age-old graffiti, the outpourings of desperation and misery faintly etched upon the grimy walls. The solitary confinement wing is where strong metal doors and tiny barred windows once incarcerated high-risk prisoners, including Nelson Mandela after his arrest in Howick. The solitary confinement cell is horrific – one can only imagine the angst of prisoners. The prison has witnessed more than 150 years of history, including the colonial era, Apartheid, the liberation struggle, and democracy’s dawn. Prominent “guests” here included Alan Paton and Harry Gwala, as well as prisoners from the Inniskilling Fusiliers’ mutiny at Fort Napier, back in 1887. A section of a cell block has been turned into an interactive museum dedicated to Kasturba Gandhi, the wife of Mohandas Mahatma Gandhi. She was involved in the struggle to improve working conditions in South Africa, and was detained here in 1913 after crossing the border from Natal into the Transvaal without a permit. And, of course, it was at Pietermaritzburg station where her husband was forcibly removed from a First Class carriage. This was the start of his politicisation and his Passive Resistance campaign. He, too, was imprisoned here. King Dinuzulu, King Cetshwayo’s son, was twice locked up in the prison: once in 1888, before his exile to St Helena, and again in 1907 for his involvement in the Bambatha Rebellion. Peter Brown, South African liberal and friend of Alan Paton, was here for three months after the Sharpeville shootings, sharing a cell with Derek Marsh, who wrote his book The Recurring

42

Indwe

Miracle while behind bars during the 1960 state of emergency. Harry Gwala, politician and teacher, was here too, arrested in 1964 for recruiting for uMkhonto weSizwe, and yet again in 1975 when he was sentenced to life imprisonment. “From Darkness into Light” is Project Gateway’s slogan, and indeed, it must have been the reverse for those unfortunate enough to be behind bars in the Old Prison. Conditions were harsh and daily schedules were punishing. Wake-up call was at 04h00, breakfast at 06h00, and then a mere 10 minutes for exercise and washing before the prisoners were either returned to their cells or put to hard labour. This entailed working in the gardens, breaking rocks offsite at the quarry, or helping to build a new prison. Another 10 minutes were allowed for washing before supper at 18h00, and then lights out. The prison menu was indicative of the times: white prisoners were blessed with coffee, porridge and milk for breakfast, while blacks ate mealie meal and black coffee, with samp and beans for supper. Whites were given bread and potatoes. Where the prisoners were once herded into the quadrangle – ironically, right in front of the chapel – and forced to squat between white lines for their frugal meals, children now run and play. They seem oblivious to their surroundings – isolation blocks, torture chambers and gallows don’t (or shouldn’t) exist in a child’s vernacular. In time, with the help of Project Gateway, the misery that once permeated this prison’s walls might fade, just like its graffiti. Prison tours can be arranged through the Project Gateway Tourism Initiative and cost R20 for adults and R10 for children. Contact +27 33 845 0400 or visit www.projectgateway.co.za for more information.

Previous Page Left: These massive gates were built to ensure that the prison had no escapees. Pictured is Project Gateway/Old Prison security guard Philani Cebekhulu Previous Page Top Right: A picture of the Old Prison while it was in operation Previous Page Bottom Right: This dark and dingy block was reserved for recalcitrant and high risk prisoners as well as for solitary confinement. Nelson Mandela was incarcerated here after his arrest in Howick This Page Left: This tiny cell once housed Madiba This Page Right: A section of the prison is now dedicated to a museum about Mahatma Gandhi’s wife Kasturba Gandhi

S a e x press connects johannesburg to pietermaritzburg . see flight schedule for more information .




@ p l a y

champagne sports

Indwe

45


@ W O R K

Paying It Forward The Browns Learnership Academy

Te x t & Images © Browns T he Diamond Store

The Browns Learnership Academy (BLA) offers newly qualified jewellers the opportunity to learn real world employment skills and to hone their craft in a supportive environment. Larry and Gavin Brown, co-owners of Browns The Diamond Store, are no strangers to what a solid foundation can achieve. They have, after all, succeeded in taking their grandfather’s legacy as one of South Africa’s finest diamond jewellery craftsmen to new and exciting heights. This has resulted in Browns becoming the country’s diamond jeweller of choice. Growing up, their grandfather, Jack Friedman, nurtured and cultivated a love

46

Indwe

and passion for jewellery design and excellent craftsmanship in his grandsons, while their natural talent and dedication ensured that they became the experienced jewellers they are today. “Browns is synonymous with quality. Quality takes years of training, skill and, most of all, time. We ensure quality by investing time in our most valuable asset, our people. Having a mentor who guides, and most importantly educates, is an invaluable gift, especially when finding your passion at a young age and entering the business world,” says Larry Brown. It was this principle that led the Browns brothers to launch the Browns Learnership Academy in 2012. They realised that there was an urgent need to bridge the gap between the graduate and the employee, which was not being achieved through conventional educational systems. Every year, Browns would receive several applications from jewellery designers and manufacturing graduates who had completed their studies and were seeking employment opportunities. However, they would have to be turned away due to insufficient levels of knowledge and training. “The BLA programme is aimed at providing graduates with the opportunity to gain invaluable workplace experience and high level hands-on training. Most applicants come from institutions that


@ W O R K

offer a level 3 and 4 qualification, in accordance with the National Qualifications Framework. But we were finding that new graduates needed more training to assimilate the techniques and skills required in jewellery factories such as ours, which use state of the art equipment, intricate designs and precious metals, all of which some graduates had never been exposed to before,” explains Lawrence Mamabolo, Academy Director at Browns. Applicants are put through a series of interviews in which they are assessed on their attitude, aptitude, and knowledge of the industry, as well as their manufacturing experience. A passion for jewellery is essential, and the interviews and assessments are designed to provide an opportunity to better understand applicants’ skill levels, as well as their personality and background. After the screening process is complete, the best candidates are selected to join the Learnership Academy. The company runs two Learnership Programmes per year. To date, the fourth intake of candidates are being trained. Between eight and ten learners are accepted into each programme. This allows the trainer to focus individually on each learner and to bring out the best in each student. “The students not only receive on-the-job training with a basic stipend, but as their skills grow, they are also rewarded with excellent production incentive bonuses. They are trained in precious stone setting, waxing, casting, soldering and assembling, plating and polishing, laser engraving, and administrative functions,” says Mamabolo. “We expose all of

our learners to the entire spectrum of jewellery manufacture to give them the opportunity to find and focus on the area in which they are strongest, and in which they’d like to specialise. Each area of speciality has a quality controller who oversees each student’s work to ensure that they are keeping in line with our standard of quality.” Although the Academy is open to students who don’t necessarily want to be employed by Browns, once students have completed the programme, the company strives to find positions for as many of the qualifying learners as possible. To date, the company has accepted 29 out of the 33 successful graduates into their full-time employment. Graduate Musawenkoisi Mlangeni from Rockville says that, apart from the skills he learnt, the biggest change his qualification will make to his life is the chance it has given him to provide for his family: “I can now take responsibility and take care of my family and child. I also now handle myself better in the face of challenges.” Atela Tamahana from Qhumbu in the Eastern Cape has some advice for the next group who enter the Academy: “Do the basics right and apply them. Also be disciplined and respect everyone.” “At the heart of it all is our interest in education, and our responsibility to create employment opportunities for South Africans. We are passionate about developing the next generation of South Africa’s jewellers. In a sense, The Academy offers us an opportunity to pay it forward,” concludes Mamabolo.

Indwe

47




@ W O R K

Best for Business Empire Executive Apartments and Hotel Empire E xecutive Apartments and H otel

Sandton’s bustling business hub is set for a major boost with the launch of Empire Executive Apartments and Hotel, which is set to revolutionise short, medium and long term accommodation for business travellers in Johannesburg. Located at 177 Empire Place, the 130-room Empire Executive Apartments and Hotel have been developed by Executive Apartments and Hotels (EAH) – regarded as one of the largest providers of fully serviced luxury apartments in the country. Situated next to Sandton City, it will deliver a broad range of serviced apartments, offering flexible accommodation options with an emphasis on spacious modern amenities and personal service at an affordable rate. This “apart-hotel” concept – now a popular

50

Indwe

global phenomenon – combines the best of both worlds: full hotel service with the option of self-catering apartments, with a host of facilities geared towards the requirements of both business and leisure travellers. This latest EAH development ticks all the boxes. Standard rooms and Executive rooms consist of a single bedroom with en suite bathroom, mini-bar and Juliet balcony. One, two and three bedroom apartments comprise comfortable, well-appointed bedrooms, coupled with en suite bathrooms with baths and


@ W O R K

showers, a fully equipped kitchen, dining area, lounge and balcony. Empire’s full suite of amenities includes: 24 hour controlled security access; complementary secure parking; a cutting-edge, onsite conference centre capable of seating 250 delegates, along with three boardrooms (all equipped with world class technology and flooded with natural light); as well as a Business Centre and arrival lounge with change room facilities. The double volume reception area is complemented by a skylight running the full length of the space. This allows in natural light which contrasts with the dark wall of the reception backdrop, and increases the sense of generosity in the space. Ceiling heights drop and rise playfully in the bar, onsite restaurant, and lounge areas, creating identifiable areas to eat, drink, and gather. A spa treatment room, outdoor swimming pool, and spacious fitness centre are also just the answer for busy professionals looking to relax and unwind after a long work day. Empire Executive Apartments and Hotel has been further strengthened through the appointment

of Garnet Basson as its new General Manager. Having spent 18 years in the industry working for hotel groups such as Arabella South Africa, Grande Roche Hotel (Relais & Chateaux) and Three Cities, to name a few, Basson brings a wealth of knowledge and expertise to the EAH group. He is expected to lead his efficient and passionate team to maintain the group’s 83 % occupancy level, as well as to deliver a world class service to all its short, medium and long term guests. “I believe a hotel should operate with happy staff, as this directly results in happy and satisfied guests. Well trained staff and staff who are allowed to use their initiative deliver better service levels, as they are empowered to make decisions and think on their feet,” says Basson. “I believe the secret of a Sandton hotel is to do things better than your competitors. The sheer number of hotels in Sandton allows guests to choose a place of their preference based on what a hotel delivers, therefore it is a GM’s responsibility to ensure that the staff exceed expectations and that the hotel continues to adapt to guest requirements.” For more information, visit www.eah.co.za.

Indwe

51




@ p l a y

Orchestral Manoeuvres in the Mother City The Cape Town Philharmonic Orchestra

Te x t: Keith Bain I mages Š T he Cape T own Philharmonic Orchestra

This year, Cape Town becomes the first African city to have had an active symphony orchestra for 100 years.

54

Indwe


@ p l a y

It’s a balmy evening and hundreds of Capetonians have gathered in the heart of Greenmarket Square to see what all the fuss is about. A full-blown orchestra is a fairly uncommon sight in such a public arena, and so, when the conductor raises his arms and music starts spilling from the 50-plus musicians, the effect is as startling as it is miraculous.

Despite the music’s familiarity, the rich, textured sound is so full and enchanting that it transports us immediately. You see it on the faces of the assembled crowd: They’re captivated. And in no small part, it’s because it’s live, and it’s real. The Cape Town Philharmonic Orchestra (CPO) is probably Africa’s most active and versatile orchestra, performing an average of 130 times

Indwe

55


@ p l a y

a year. This free street performance is part of the annual Infecting the City Arts Festival, and a celebration of 100 years of symphony music in Cape Town. The orchestra’s CEO, Louis Heyneman, is proud of the achievement, as it’s tough sustaining a full professional orchestra. He says, though, that prevailing perceptions that symphonic music appeals only to an elite, niche group is one that needs to change. And, as this event proves, Cape Town’s orchestra knows how to thrill a crowd. An hour of soul-stirring music unfolds as the orchestra works its way through a diverse programme, spanning the national anthem, show tunes, movie themes, spirited waltzes, and classics. By the end of the night, the assembled crowd is clapping along and some uninhibited souls are even dancing. And yet, despite the obvious delight people take in the orchestra, Heyneman says he has a tough job convincing people of the value of “serious” live music. “In Mozart’s day, there wasn’t much else to do. In the heyday of what we now refer to as classical music, if you had 85 musicians on a stage, they were capable of producing the most exciting sound you could possibly hear. Nowadays there’s a lot of competition. Not just incredible music and sound effects, but fantastic images too.” People argue that most young people today would rather attend a rock concert than spend an evening listening to music composed by “a bunch of dead white guys”. However, these days the CPO

56

Indwe

goes way beyond Mozart, Bach, and Schubert. “We have a constantly changing repertoire exploring different music genres, and we do a lot of crossover performances, too," he says, referring to the orchestra’s collaborations with jazz trumpeter Hugh Masekela and songbirds Yvonne ChakaChaka and Lira. He also describes how the work of modern orchestras frequently goes unnoticed. “Close your eyes during Lord of the Rings, and listen,” he says. “That music drumming up the emotions is orchestral.” Without a large ensemble, it’s not possible to create that rich, emotionally charged soundtrack. “But most of the time we don’t even register the presence of an orchestra, because there’s virtually no education around classical music anymore.” Exposure to music is essential, he says. “Once you’re exposed to classical music, a love affair unfolds. The younger you are, the better.” With this in mind, the CPO has been running a series of interactive concerts, “Family Symphonic Fun”, to expose children to music. “They are usually in awe with their first live exposure to the orchestra. They’re hooked pretty quickly.” Heyneman maintains that sustaining a vibrant orchestral scene is crucial to the international profile of a city like Cape Town. “We regularly record with local and international artists for wellknown labels in Europe, and our orchestra is on par with the best orchestras of other world cities of our size. We were the first orchestra from Africa ever to tour the United States, and our international


footprint is not only good for the image of Cape Town, but also for the whole continent.” The CPO’s busy schedule includes four athome symphony seasons throughout the year, with well attended performances in the City Hall, which Heyneman describes as acoustically comparable with some of the finest venues in the world. Some 7,000 people turn up for the CPO’s biggest concert of the year, which happens at Kirstenbosch Gardens. Plus there are tours, recordings, and special private events, all of which are essential to helping make the orchestra economically viable. Still, says Heyneman, sustaining a full professional orchestra is expensive and must inevitably rely on private funding. This year, not a cent came from the city itself. The real rewards of what the CPO has been doing over the last decade, though, are yet to be felt. “About ten years ago we started an academy for young talent from previously disadvantaged communities. We are training young musicians in the townships, and our two youth orchestras are now turning Cape Town’s musical scene on its head. Once these young musicians are ready to join the professional ensemble, our region’s demography will be reflected in the orchestra.” Of course, not every trained musician will end up playing for the Philharmonic, admits Heyneman. “Some of these musicians might end up playing in a jazz or pop band, but their training will at the very least have made music an invaluable part of their lives. But who is to say the next Yehudi Menuhin can’t come from Khayelitsha?”



baia



@ p l a y

Manœuvres orchestrales dans la Cité-Mère L’Orchestre Philharmonique du Cap Texte : Keith Bain I mages © L’Orchestre Philharmonique du Cap

Cette année, la ville du Cap devient la première ville africaine à avoir un orchestre philharmonique actif depuis cent ans.

Indwe

61


@ p l a y

C’est un soir doux et des centaines d’habitants du Cap se sont réunis au cœur de Greenmarket Square. Il n’est pas très fréquent de voir un grand orchestre dans un tel endroit public, et de ce fait, voir le chef d’orchestre lever les bras et entendre les premières notes de musique est un moment saisissant. Le son riche et vibrant est si envoûtant que l’on est vite transporté vers un autre monde. La foule est captivée. Cela s’explique du fait que c’est du direct et que cela se passe sous nos yeux. L’Orchestre Philharmonique du Cap (CPO) est probablement l’orchestre africain le plus actif et versatile qui soit et il se produit en moyenne 130 fois par an. Cette performance gratuite fait partie du festival annuel intitulé les Arts qui Infectent la Ville (Infecting the City Arts Festival) et se trouve être une célébration de 100 ans de musique symphonique au Cap. Louis Heyneman, le PDG de l’orchestre, est très fier de cet accomplissement. Cependant, il explique que la perception la plus répandue, qui est que la musique symphonique s’adresse principalement à une élite et à un groupe de niche, doit changer. Incontestablement cet évènement nous prouve que l’orchestre philharmonique du Cap sait ravir les foules. Une heure de musique émouvante de déploie alors que l’orchestre exécute un programme très divers allant de l’hymne national, de musique des spectacles et de films, de valses entrainantes et de

62

Indwe

morceaux classiques. À la fin de la soirée la foule tape dans ses mains à l’unisson. Malgré cela, et bien que le public soit très clairement enchanté par l’orchestre, Heyneman dit qu’il n’est pas facile de convaincre les gens de l’importance des concerts de musique « sérieuse ». Nombreux sont ceux qui pensent qu’aujourd’hui que la plupart des jeunes préfèrent aller à un concert de rock plutôt que de passer une soirée à écouter de la musique composée par « une bande de blancs morts il y a longtemps ». De nos jours toutefois le CPO offre bien autre chose que Mozart, Bach et Schubert. « Notre répertoire change constamment et nous explorons sans cesse des genres de musique différents. Nous donnons aussi de nombreux concerts où les genres musicaux se croisent, se référant ainsi aux collaborations entre l’orchestre et le trompettiste de jazz Hugh Masekela et des artistes telles Yvonne Chaka-Chaka et Lira. Il explique aussi que le travail d’un orchestre moderne passe souvent inaperçu. « Fermez les yeux pendant Le Seigneur des Anneaux et écoutez, » dit-il. « La musique qui accompagne les émotions du film est orchestrale. » Sans l’accompagnement d’un large ensemble musical il n’est pas possible d’obtenir une bande originale aussi riche et aussi pleine d’émotion. « Mais la plupart du temps on ne remarque même pas la


présence d’un orchestre et ceci est dû au fait que l’on ne reçoive quasiment plus, plus de nos jours, d’éducation musicale classique. » Il est essentiel d’être exposé à la musique, dit-il. « Une fois que l’on a été exposé à la musique classique c’est le début d’une histoire d’amour. Plus on est jeune, mieux c’est. » C’est dans cette optique que le CPO organise des concerts interactifs qui s’intitulent « Family Symphonic Fun » (Symphonie pour s’amuser en famille) pour exposer les enfants à la musique. « Les enfants sont en général ébahis lors de leur premier concert symphonique. » Pour renforcer le profile international d’une ville comme Le Cap, Heyneman affirme qu’il est essentiel que l’orchestre maintienne une présence dynamique sur scène. « On enregistre régulièrement avec des artiste locaux et internationaux pour des labels européens bien connus, et notre orchestre est du même niveau que les meilleurs orchestres de villes de taille similaires dans d’autres pays du monde. Notre assise internationale n’est pas seulement bonne pour l’image du Cap mais aussi pour le continent africain entier. » L’emploi du temps chargé du CPO inclut quatre saisons symphoniques au Cap pendant le courant de l’année avec des performances très suivies au City Hall, que Heyneman décrit comme ayant une acoustique comparable à celle


@ p l a y

des meilleures salles de concert du monde. Environ 7000 personnes viennent assister au plus grand concert de l’année qui se produit aux Jardins Botaniques de Kirstenbosch au Cap. Viennent s’ajouter à cela les tournées, les enregistrements et les concerts privés qui sont indispensables à la survie économique de l’orchestre. Heynemann dit que malgré tout, ils doivent inévitablement compter sur des fonds privés puisque faire fonctionner un orchestre professionnel coûte très cher et que celle année pas un sou n’est venu des coffres de la ville. Le résultat de ce qui a été entrepris par le CPO durant les dix dernières années n’est pas encore appréciable. « Il y a environ dix ans, nous avons créé une académie accueillant de jeunes talents venant de milieux défavorisés. Nous formons de jeunes musiciens venant des bidonvilles et nos deux orchestres de jeunes talents sont entrain de radicalement changer le paysage musical du Cap. Quand ces jeunes musiciens seront prêts à rejoindre l’ensemble professionnel, la démographie de la région sera reflétée par notre orchestre. » Il est évident que tous les musiciens de ces orchestres ne finiront pas au Philharmonique, admet Heyneman. « Certains d’entre eux finiront dans un groupe de jazz ou dans un groupe pop mais leur formation assure au moins que la musique fasse partie de leur vie de façon inhérente. Mais qui peut dire que le prochain Yehudi Menuhin ne sortira pas de Khayelitsha (grand bidonville du Cap) ? » Visitez www.cpo.org.za pour une liste complète de nos représentations à venir.

64

Indwe



@ W O R K

Taking Business & Leisure to New Heights Protea Hotel Lusaka Tower

Text & Images © Protea Hotels

Conveniently located in the Arcades Shopping and Entertainment lifestyle hub, opposite the Mulungushi Conference Centre, Protea Hotel Lusaka Tower offers a vibrant balance of corporate and leisure amenities. This chic hotel features nine storeys of stylish accommodation, including 137 rooms of which four are suites, 30 are twin deluxe, and 103 are king deluxe rooms. All rooms enjoy access to an en suite bathroom, air conditioning, electronic door locks, electronic safes, satellite TV (DStv), tea and coffee making facilities, telephones with local and international direct dialling, as well as free WiFi connectivity. The hotel’s ninth floor Steakhouse Restaurant and Cloud 9 Bar offer expansive views over the city and serve breakfast, lunch, and dinner (buffet or à la carte, depending on the number of guests). Nearby attractions include a number of restaurants, bars and shops, as well as a cinema, beauty salon, and golf course. 66

Indwe

The hotel also offers guests and visitors two meeting rooms and three boardrooms that complement the conferencing facilities at the neighbouring Protea Hotel Lusaka. Two of the boardrooms and the meeting rooms can be combined for larger groups, thus providing the perfect environment for seminars, workshops, corporate functions, cocktail parties and product launches. Other hotel facilities include a swimming pool, as well as free WiFi connectivity throughout the property. The hotel also provides secure open parking and can assist with transfers to and from the airport on request. For more information, visit www.proteahotels.com.




@ p l a y

The Wild Heart of Africa Zambia

Text: Adam Cruise Images © 123RF

If one thinks of Africa’s great wildlife concentrations, what country usually comes to mind? Kenya, Tanzania … Botswana, perhaps? How often does the name Zambia crop up? Zambia is one of those places that most people pass over when planning a safari. Most associate this nation with the touristy town of Livingstone in the extreme south of the country, where visitors jostle for a glimpse of the Victoria Falls. The visit is usually brief, and guests fly in and out of Livingstone without seeing much else of the country. And yet the vast, largely untrammelled swathe of the country to the north probably has the highest concentration and best variety of wildlife on the continent, if not the world. Indwe

69


@ p l a y

The capital, Lusaka, lies in the centre of the country. It makes the perfect launch pad from which to explore this African Shangri-La. From this hub one can choose any direction, like spokes on a wheel. Striking out to the north-west, for example, the adventurer can reach the South Luangwa National Park in a day. This 10,000 km² park is the pride of Zambia, and not without reason. It holds the accolade of having the greatest concentration of animals of any park in the world. One of the reasons for this is the pristine Luangwa River that twists and turns lazily through the park’s virgin forests like a giant African python. The river is the lifeblood of an otherwise drought-prone region, and is home to 400 species of birds and 60 species of mammals. This is where the hippo is king. There are more hippos here than anywhere else in Africa. Not surprisingly, South Luangwa ranks as one of the best game experiences available. Taking the south-western spoke out of the capital – and much closer than South Luangwa – is the Lower Zambezi National Park. If you are truly adventurous and keen for the wildest of wild experiences, then this is the place. The park lies on the Zambezi River opposite Zimbabwe’s Mana Pools, making it a huge wildlife sanctuary that is famous for its great herds of elephant. Since the park is so wild and remote, the few operators in the park usually offer to collect visitors in Lusaka. Otherwise finding the clutch of lodges and camps may be a bridge, or rather a pontoon, too far. Going west has more surprises. A little more than 100 km from Lusaka are the twin parks with the decidedly un-African names of Blue Lagoon and Lochinvar. Blue Lagoon has only recently been opened to the public, as it was originally a preserve set up by a retired environmentally-minded colonel of the British Army. Thanks to their long seclusion from the public, these parks are spectacular examples of pure nature. Furthermore, unlike most parks in Zambia,

70

Indwe

they lie on an expansive floodplain that transforms every season from dry grassland to a watery oasis that rivals the Okavango. The wet season attracts thousands of migratory birds, making it an astounding birdwatcher’s paradise. The wetlands also attract herds of buffalo, zebra, sitatunga and lechwe. The populations of lechwe, normally in herds of 10 to 30 animals, can be observed by the several thousand here. Lechwe are the most water loving of antelope and thrive in these floodplain habitats with their seasonal dry grasslands. They frequently feed in shallow water and will submerge if threatened. The plains are also home to huge river pythons that are attracted by the concentration of lechwe and birds. They make for an unusual game viewing experience. Further west from the twin parks is Zambia’s oldest and largest wildlife park, Kafue. Like most of Zambia’s parks, it remains relatively unknown and unexplored. It has a diverse range of habitats and, like the other parks mentioned, is teeming with a huge diversity of wildlife. Kafue has more species of ungulates than anywhere else south of the Congo basin. This includes varieties like roan and sable antelope, as well as the extremely rare blue and yellow-backed duiker. It is also one of the best places to view leopard and, a rarity for Zambia, cheetah. The later are oddly found as happily ensconced among the dense Miombo woodlands as they are in their preferred habitat of flat open plains. Kafue boasts some of the highest concentrations of painted dogs anywhere in Africa as well as, it is said, the largest of Africa’s crocodiles. What makes Zambia so special is that the animals roam on gigantic tracts of relatively unspoiled plains and forests, and all are less than a day’s drive from the capital city. Any visitor here will get the feeling that they alone bear witness to nature’s finest of spectacles. It is as if, like Livingstone himself, they are discovering the heart of Africa for the first time.

S a e x press connects durban to lusaka . see flight schedule for more information .






@ W O R K

In Memory of Jozi’s Migrant Workers The Worker’s Museum

Text: Julia Lamberti Images © The Worker’s Museum

Few recognise the importance of Johannesburg’s migrant workers between the 1900s and 1970s. However, the Worker’s Museum, in the City of Gold’s Newtown district, tells their story of sacrifice and suffering. A Worker’s Woeful Existence The story of Egoli’s migrant labourers lies at the very heart of South Africa’s richest city. In fact, it was the work of the thousands of migrant workers who flocked to the city to earn a living that helped build the City of Gold. These labourers left their homes and families throughout the Southern African region to seek mining or domestic work opportunities in Johannesburg, only to face deplorable living and working conditions once they arrived in this growing metropolis. As masses of labourers poured into Johannesburg, the compound system was introduced in an attempt to control the workers. This system involved housing migrant workers in isolated compounds which were completely controlled by mining and city bosses. Thus, exploitation, violence, lack of privacy, and terrible 75

Indwe

living conditions became the norm for countless men who became entrenched in Johannesburg’s cruel migrant labour system. The everyday reality of these men was often unbearable and, after a gruelling day’s work for little pay, they had to face a night in overcrowded compounds, sleeping on bunk beds with no mattresses. The top bunk would be made of hard wood, while the bottom bunk was a cold slab of concrete. No lockers were provided for the storage and protection of personal belongings, and the toilet and shower facilities were unhygienic and only one squat toilet was provided for over 40 men. In addition, each bathroom contained only a few squat toilets and there were no doors or partitions for privacy. One (cold) shower was provided for numerous individuals and electricity was nonexistent. Meals were often inadequate and barely palatable, and the workers’ basic human rights

Indwe

75


@ W O R K

were largely ignored. Workers were not allowed visitors, speaking after 22h00 was prohibited, and each individual was brutally controlled by a compound manager and security staff. The real tragedy is that, while these workers contributed to the city’s tremendous growth, they were largely unacknowledged for the critical role they played in Johannesburg’s development from the turn of the last century until the late 1970s. However, the city’s Worker’s Museum exists to celebrate the economic and social impact made by these thousands of forgotten labourers.

A Glimpse into a Grim Reality The Worker’s Museum, situated in Johannesburg’s cultural hub of Newtown, is housed

76

Indwe

within a compound (originally built in 1913) to accommodate 300 black migrant workers from Johannesburg’s sanitary department. It is one of the last surviving examples of a municipal compound for black male workers. The men who lived here were some of the many thousands of migrant workers who were recruited from throughout Southern Africa to work on the mines and in the city. Behind this compound are the cottages previously used to accommodate white workers and guards. “The sharp contrast between the living conditions for white and black workers shows the racial segregation that characterised the lives of these two groups, and the museum stands as a poignant reminder of the systematic exploitation of black workers in South Africa,” asserts Belinda Hlaka, the curator and operational manager of the


Worker’s Museum. It is equally alarming to discover that the building was used for this oppressive purpose right up until the 1980s, and was only declared a national monument in 1996. The museum houses a fascinating exhibition room which displays the hardships of workers throughout Johannesburg’s tumultuous history. Visitors can also experience the workers’ abominable living conditions when shown the original dormitories, concrete bunks and punishment room contained within this old compound building. However, the museum also speaks of the vibrancy, spirit and resilience of these brave men.

An Emotive Experience “The museum offers a powerful and accessible historical site that tells the story of black municipal workers in Johannesburg, making this group visible in the narrative of the city, and showing the differences between these and mining compounds,” explains Hlaka. “We aim to create points of empathy and connection amongst visitors with the municipal workers, who endured increasingly extreme challenges to their humanity. We also want to enable visitors to understand the economic and political context that created the migrant labour system”. Hlaka estimates that the museum receives an average of 10,000 to 15,000 visitors per annum, many of them hailing from Germany

77

Indwe

and the UK. The popularity of this historical site is no doubt due to the fact that the life of the migrant worker is displayed with sensitivity and without gratuitous sensationalism. This allows the voices of a forgotten workforce to be heard with poignancy and power. Anyone interested in understanding the sacrifice and struggle of the men who helped to create South Africa’s richest city will relish a visit to this historical landmark.

Useful Information Visitors can enjoy a tour of the museum by themselves or take one of the guided tours on offer. These guided tours present a more interactive and personal experience, helping to infuse the present with the past, under the expert guidance of a knowledgeable facilitator. The Friends of the Worker’s Museum offer guided tours, in addition to heritage trails of the museum and Newtown. The museum is situated at 52 Jeppe Street in Newtown (opposite Museum Africa) and is open between 09h00 and 17h00 from Tuesdays to Sundays. Entrance to the museum is very reasonably priced at R10 per adult, R5 for children and R7 for students. Contact +27 11 492 0600/1865 for more information. Guided tours can be booked by calling +27 11 336 9190.


@ p l a y

A Warm Winter Experience Mandela Rhodes Place Hotel and Spa Text & Images Š Mandela Rhodes Place Hotel and Spa

Experiencing the vibrant heart of a city is a must for any discerning traveller with time to explore and soak up its culture and ambience. History, food, shopping, and nature all go hand in hand when looking for that perfect destination. At the Three Cities Mandela Rhodes Place Hotel and Spa, all of these are simply a short walk away, thanks to its unrivalled location right in the historic centre of vibrant Cape Town. 78

Indwe


@ p l a y

Within minutes of stepping out the door, guests can immerse themselves in the city’s culture. It is all here – from quirky cafés and friendly bars, to museums, art galleries, and a world class shopping Mecca. Colourful street markets beckon where art and antiques rub shoulders and make for intriguing finds, while delicious foods tantalise the taste buds. Once you have shopped your fill, take a stroll through the Company’s Garden, breathe in the crisp air, and admire the beautiful backdrop of Table Mountain. While the city’s offerings are right on your doorstep, a mere 20 minutes away are some of the Cape’s most acclaimed vineyards. Cape Town is a city that offers everything a traveller could desire, and all within a small radius, making all of the city’s attractions incredibly easy to access from Mandela Rhodes Place Hotel & Spa. With an atrium of natural light streaming into the welcoming interior, the greeting guests receive is one of smiles and congeniality reflecting the spirit of “ubuntu” that is synonymous with the iconic Mandela name. This is a hotel with heart, so you can expect to be wrapped in hospitality as you enjoy the warmth of a winter visit. Cape Town is magical when cloaked in its winter colours, and is always warm in its welcome. The hotel offers wonderfully spacious and classically designed studio, as well as one or two bedroom units with elegant en suite bathrooms. An open plan

lounge and fully equipped kitchen allows guests to entertain, eat in (there are loads of delicious delis on your doorstep), or simply relax with a drink while enjoying the urban landscape. A winter break at Mandela Rhodes Hotel and Spa offers a holiday that is rejuvenating and stimulating. All of your senses will be satisfied as you take in this central city hotel that won a TripAdvisor award for being so family friendly. The hotel’s special winter break package is available for a minimum two night stay (until 30th September 2014), and includes bed and breakfast, a dinner voucher for R200, a Chinese back and shoulder massage for two, and a bottle of red wine. The package costs R1,490 per person sharing. Winter in Cape Town just got a little warmer. For reservations contact +27 21 481 4007, or email reservation2@mandelarhodesplace.co.za. For more information, visit www.mandelarhodesplace.co.za.

Indwe

79




@ p l a y

Footfalls in the Forrest

Tracking the Knysna Elephant T e xt & Images Š SAN Parks

82

Indwe


@ p l a y

The Knysna elephants and their chances for survival have been a topic of concern and debate for over a century. Scientists have estimated that about 3,000 elephants once roamed the Cape Floristic Region in pre-colonial times. Of these, about 1,000 occupied the Outeniqua-Tsitsikamma area. By the late 1800s, approximately 400 to 500 elephants remained and by 1900, only 30 to 50 elephants were left in the Knysna area. This small population has since dwindled even further. Recent attempts to determine the elephant population status in Knysna have included a genetic study, photographic identification, surveys and sightings – with varying results, indicating that only between one and five elephants currently live in the Knysna forests. Although SANParks has been able to identify one elephant, this data is not treated as evidence for the absence of other individuals. A popular belief that the Knysna elephants are genetically unique was challenged by recent studies which showed that these elephants once belonged to a larger, continuous southern African population of the same subspecies as the African elephant, Loxodonta Africana. These elephants’ genetic uniqueness, or rather lack thereof, has been used by some as a measurement of their conservation value. Basing elephants’ conservation value on their genetic status alone, however, ignores their potential as an ecological role player.

Elephants are a “keystone species”, and are essential for the integrity of an ecosystem. Elephants effect ecological processes through their feeding, digging and movement, and contribute to biodiversity by dispersing seeds, opening thickets, making browsing available to smaller herbivores, making water accessible in dry river beds, and promoting nutrient re-cycling. The estimated 1,000 elephants that historically roamed the Outeniqua-Tsitsikamma area most certainly played an important ecological role. Data on, and therefore an understanding of, the ecological role of elephants and their potential impact on biodiversity in the Southern Cape is sparse, and the few scientific studies that have been conducted, took place after the elephants were confined to their forest habitat. It is believed that the historical Southern Cape elephant population’s range was confined to the forest parts around Knysna as a result of human settlement and agricultural development. The Knysna elephants may therefore have been cut off over a century ago from other habitat types that they historically visited. The absence of elephants in these habitats today may carry negative consequences for the elephants’ foraging needs, as well as for biodiversity. SANParks’ scientists are currently conducting research in an attempt to identify habitat types that were historically preferred by elephants, but which are inaccessible to them

Indwe

83


@ p l a y

In addition to this research, SANParks conducts a continuing elephant monitoring programme, which was initiated in 1987. The aim of this is to gather information on the current elephant population’s status, elephant spatial distribution, and behavioural and movement patterns. Although previous monitoring efforts relied mostly on tracking, seeing and photographing the elephants, preliminary More Animals Caught on Camera data indicates that these approaches may be disturbing to the elephants, as Buffer zones are areas surrounding the Garden they have reacted negatively in the past Route National Park (GRNP). Camera traps placed by destroying trap cameras after flashes in the Knysna buffer zone have revealed a lot were set off, as well as changing direction of mammal presence in the forest, fynbos and and their speed of movement after being riverine areas. There are 18 cameras in the field, tracked and photographed by researchers ten from SANParks and eight from the World or film crews. Wildlife Fund (WWF). The current monitoring techniques are therefore non-intrusive to the elephants “The objective of the project is to undertake a and involve gathering data on elephant camera trap assessment of focal mammal species signs, for example dung circumference that weigh less than 1 kg each. The cameras will measurements, notes on feeding signs and determine the presence of species on private land dung samples which are used for elephant linking the Goudveld and Diepwalle sections of hormone studies. The hormone studies the Garden Route National Park with the Knysna are aimed at determining the reproductive estuary,” explains Maretha Alant, Environmental potential of individuals in the group, Planner for the GRNP. She adds: “Cameras have as well as assessing the level of stress been placed on game trails or footpaths and fixed hormones released when the elephants to trees at a height of approximately 50 cm.” move through certain areas. The five species captured by the camera thus far There is significant stakeholder (public, tourist, media, and landowner) interest in include blue duiker, honey badger (which is listed elephants in this region. Following the on the Red Data List as a critically endangered strategic directions of SANParks (set out species), leopard, caracal and bush pig. in the Garden Route National Park Other mammals expected to occur in the area Elephant Management Plan), appropriate under study, according to a joint report by the elephant management requires Fynbos Forum, WWF, Cape Action for People and assessment of the roles that the elephants the Environment (CAPE) and SANParks, include play in both biodiversity (ecological roles) bushbuck, African Clawless otter, the marsh and in regards to stakeholders. SANParks mongoose, the South African large spotted genet, therefore also plans to define stakeholder the chacma baboon, Cape grysbok, Cape grey values, perceptions and expectations mongoose, Cape porcupine, vervet monkey and regarding the Knysna elephants through public forums and surveys. the African savannah elephant.

today. Once identified, the ecological roles that elephants may have played in these habitats will be assessed. Elephants’ ecological roles in the current forest/fynbos range will also be assessed. Consequences for biodiversity, due to the present-day absence or low numbers of elephants in previously and currently used habitats, will also be considered.

84

Indwe

Previous Page: An image of an elephant captured by a camera trap set up in the OuteniquaTsitsikamma area This Page: The camera traps also capture images of other forrest dwellers including caracals and blue duikers

S a e x press connects cape town and johannesburg to george . see flight schedule for more information .




@ W O R K

Going from Good to Great How to be a Great Boss or Employee Text: Bronwyn Wainwright Images Š iStockphoto.com & 123RF

Whether you are a big boss, a line manager or an employee climbing the corporate ladder, being a great boss, manager or employee has little to do with how many certificates hang on your wall, or the title on your business card, the hours you put in (or those you don’t), your handicap on the scorecard or whether you're in line for the next promotion. Indwe

87


@ W O R K

Being great on the work front may have more to do with your passion, focus and energy than whether you say the right thing at the right time or deliver ahead of your deadline. There’s more to work than being a drone at a desk. What differentiates a good employee from a great employee is often the "soft skills" that are so much harder to measure. It’s what isn’t on your job description or outlined in your key performance indicators (KPIs) that distinguishes exceptional from mediocre. Companies expect their employees to deliver. Bosses are expected to lead, to strategise and to grow the company. That’s just the starting point. Qualities such as dependability, punctuality, initiative, a positive attitude, team spirit, flexibility, motivation, and organisation, and the relevant skills required for the position are minimum expectations in competitive markets. Have you ever heard of an unmotivated, disorganised, harddone-by candidate getting the job? So while you know you have been dedicated and you show initiative at every turn, or you’re a proactive leader with a great team behind you to prove it, consider taking these next steps to boost yourself from good to great.

Get Creative Author Minda Zetlin (Start Me Up) suggests developing a creative mindset. She’s not referring to the ability to sketch a perfect still life, but rather the ability to make unexpected connections or ask unexpected questions that lead to solutions. Ever noticed the most favoured employees are often a little different? They seem quirky and aren’t afraid to be different. Being creative allows you to stretch boundaries and shake things up a bit,

88

Indwe

which often leads to the best ideas and fresh ways of approaching business requirements.

Collaborate Having good working relationships with your colleagues is another great quality to develop. For a start, collaboration means that you can get a lot more support and cooperation from your colleagues to help you to get your work done. The American Management Association conducted a survey of 800 executives and found that senior leaders value collaboration as a critical skill for those who want to adapt and survive, regardless of industry, position, or skill.

Serve Others In a dog-eat-dog world, this one can be quite a challenge. Unlike collaboration, serving others means shifting the focus from your goals to your colleagues’ goals, perhaps even your superiors’ goals. When your team excels, you excel. When you focus on helping others to succeed, those colleagues will become your ambassadors, eager to work with you and in turn eager to help you reach your goals.

Keep Communicating Education specialist Sandra Love believes that unlimited opportunities are present for communicating and showcasing different ways of thinking, whether in the workplace or during one’s study years. Being able to move easily from print to non-print, and from communicating face-to-face with colleagues to communicating through other technological means (including mobile apps,


teleconferencing, visual presentations or even webinars) demonstrates effective communication skills. Starting with listening, seeking to understand, and then contributing is a skill that all effective leaders demonstrate. Pay attention to nonverbal skills as well – what your body language says is a far more powerful indicator of attitude and intention than the words you speak.

Work Fearlessly An effective boss demonstrates a lack of fear when it comes to making mistakes along the way. This mindset can only be developed by someone who is open to trying new and different things, who wants to grow and push personal boundaries through learning, and who is not afraid of the mistakes and pitfalls along the road toward becoming a great employee or a remarkable boss. Turn your focus from fear to opportunity, and use each mistake to build yourself up, rather than break yourself down.

Find Passion “I personally believe that an employee needs passion; a true excitement to be a part of an organisation,” says Peter Economy, management expert and co-author of Management for Dummies. “Unfortunately, true passion is in short supply. Many people are working for a pay check, not because they love what they do.” People who follow their career based on a true passion for what they do will be genuinely enthusiastic about what they bring to the table.

Design Your Future Leaders more often than not are made, they are not necessarily born to lead. Much of what goes into being a greater leader is, in fact, learned behaviour. Sure, many leaders have a natural flair, and conversely many bosses often lack leadership abilities. If you want to make the move from being an employee to being a manager or even the CEO, attend management classes, read business books, and learn leadership skills. Greatness can be achieved by focusing on and developing the right capabilities. Do you naturally have any of these qualities? If you don’t, choose one or two to adopt and develop first. Discipline is the key that unlocks your ability to harness each of these qualities, and with each step, you’ll find yourself moving up the corporate ladder a little easier.




@ p l a y

Head to Head

Pajero Sport vs Nissan Pathfinder

Text: Bernard K Hellberg Images © Quickpic

South Africans love big, rugged SUVs, especially those which exude that “I can conquer Africa with this one” sense of power and reliability. In this particular market segment, South African buyers have the option of choosing between the market leader Toyota Fortuner, GM’s Trailblazer, and two other Japanese rivals, the Mitsubishi Pajero Sport and the Nissan Pathfinder. But in a battle of the latter two, just who would come out on top? Nissan’s offering focuses strongly on its superb engine technology: Its 3 litre V6 turbodiesel develops 170 kW and 550 Nm of torque,

92

Indwe

compared to the Pajero Sport’s more modest output of 131 kW and 400 Nm of torque from its 2.5 litre turbodiesel. However, when comparing


@ p l a y

apples with apples, the 2.5 litre Nissan turbodiesel produces 140 kW and 450 Nm. This gives the Pathfinder a slight edge when it comes to pulling things such as off-road trailers and horseboxes, but the smaller Mitsubishi engine scores higher marks when fuel consumption is taken into consideration. Nissan’s Pathfinder returns an average fuel consumption figure of 8.5 l/100 km, while the Mitsubishi registers an impressive 7.8 l/100 km. Visually, the Pathfinder seems more refined, while the Mitsubishi has that “rough ’n ready” go anywhere appearance. This is not necessarily a bad thing, since the predominantly male buyers will, I believe, prefer the rugged look, even if it appears slightly more old-fashioned than the elegant Pathfinder. In terms of safety, the Pathfinder is fully kitted out. It boasts six airbags, as well as active safety systems such as ABS brakes with EBD as well as Brake Assist. Vehicle Dynamic Control (VDC) ensures that the Pathfinder stays on the road even under trying conditions. The Pajero Sport

also offers six airbags, ABS brakes with EBD, a RISE rugged safety cell body structure, as well as traction control. Both vehicles performed well under braking tests, thanks to each wheel being kitted out with a large diameter ventilated disc brake. The Pathfinder wins in terms of its six-speed gearbox, as opposed to the Pajero’s five-speed unit, and also boasts a larger fuel tank capacity of 80 litres. The Mitsubishi has a 70 litre tank. Ground clearance (232 mm) on the Pathfinder is also superior to that of the Pajero Sport which registers a rather modest 215 mm. The Pathfinder has more than enough luggage space at 515 litres, yet the Pajero Sports beats this hands down with 1,149 litres of luggage space. This is all the more remarkable when one considers that the Pajero Sport is actually 118 mm shorter than the Pathfinder, and therefore also slightly easier to park in confined spaces. Because of their rugged construction (after all, Africa’s roads are not always super-smooth

Indwe

93


@ p l a y

highways), the Pathfinder tips the scales at 2,880 kg, with the Pajero Sport being 170 kg lighter. In other words, the Pathfinder will always be transporting the equivalent of two additional adults, even when there’s only a driver on board. The road holding on both vehicles is excellent – given their overall weight – thanks to both featuring fully independent front and rear suspensions. In the case of the Pathfinder, the front suspension consists of super sophisticated (for a SUV) double wishbone system, while the Pajero Sport opts for the more conventional McPherson struts in front and, like the Pathfinder, a multi-link system at the rear. Other specification levels such as service intervals are carefully matched, with both models having to visit the dealership every 15,000 km or once a year. The overriding (forgive the pun) impression is that both vehicles are rugged enough for their designed purpose in life. Both have comfortable and modern interiors with warranties that indicate their manufacturers’ confidence in their vehicles. What is difficult to

94

Indwe

grasp, however, is why, in terms of the Naamsa sales figures for March this year, the Toyota Fortuner (832) outsold all the other vehicles in this segment, with the Trailblazer recording 138 sales, the Pajero Sport 83, and the Pathfinder an extremely modest 20 units. The warranty on both vehicles covers three years/100,000 km, while the Pajero Sport moves slightly ahead with a five-year/90,000 km service plan, as opposed to the Pathfinder’s three-year/90,000 km plan. One other important consideration is that the Mitsubishi Pajero Sport – despite the weakening and ever fluctuating Rand – seems to undercut the Pathfinder by some R30,000 on a model by model comparison. This is an important consideration when the economy is beginning to show signs of taking strain. And the winner is? If you prefer rugged over pretty, and a 12-time Dakar winner with a bullet-proof engine over a brand that has yet to achieve similar results, the Pajero Sport is my vehicle of choice.




@ W O R K

Open the Floodgates! Increasing Your Passive Income Streams Text: Finweek Images © 123RF

Scott Picken, senior managing partner of Wealth Migrate and author and founder of the International Property Foundation (IPF), believes that asking how to make a million is the wrong question, and he might just be right.

“What wealthy people understand is that it’s

who earned R2 million on his first property deal,

not about how much money you have in the

believes that creating value is the easiest way to

bank, but about how many passive income

make a million. This is a concept he grasped at

streams you have. Is it better to have a million in

age 22, and he now offers his own success story

the bank, or a passive income of R10,000 per

as an example.

month from five different sources? I can

“A friend and I found a house in Cape Town

guarantee you that anyone who is wealthy will

with high density zoning when I was 22. We

understand that it is the latter,” he states.

wanted to build 34 student apartments, but as

While R1 million can help you unlock

we were close to a river, we could not build a

opportunities, Picken believes that not knowing

basement for parking. We bought the property

how to create passive income will always stand

together and occupied it with students while we

in the way of your financial freedom. Picken,

went through all the planning and zoning. Once

Indwe

97



we had everything in place, we proposed a joint venture with an established developer, which was accepted. We developed the house into six town houses and sold them into the market. We made over R4 million in profit, or just over R2 million each.” Picken understood right away that his first millions were an opportunity to create more wealth, and he and his business partner started looking at offshore property. They invested in a property in London, close to Wimbledon station and home to nearly 60,000 South Africans in need of lodging. They invested £20,000 of their own money into building two more bedrooms. “In London you rent properties by the bedroom and suddenly we had five income streams. We lived in the house while we did this, which was inconvenient, but if you live in a property for one year in the UK you aren’t susceptible for capital gains tax. With the value we added to the house, we re-mortgaged it and bought another property, which we moved into and did the same thing again. We earned over £1,000 of passive income per property.” The same principles that earned Pickens his first million later ended in his turning a $4 million company into a $40 million company that listed on the Australian stock exchange in less than five years. “To create money or income streams, you have to have knowledge and skills,” he says. But he adds that nobody ever learnt to swim by reading a book. “You have to get started, manage your risks and learn along the way. The more you can partner with experienced people, the more successful you will be. If you understand this, achieving both objectives is easy!”


franschoek villas


@

The Best of Both Worlds

p l a y

New Renault Sandero T e xt: N icky Furniss Images © Quickpic

When it comes to buying your first car, the biggest consideration is often price, but with the release of the completely revamped Sandero, Renault is asking: “Why can’t you have affordability, and all the ‘nice-to-haves’ too?” Indwe

101


@ p l a y

According to Niall Lynch, MD of Renault South Africa, hatchbacks priced under R150,000 form the biggest car segment in South Africa, with 93,000 units sold in 2013, or 21 % of the South African passenger car market. Typically, this segment can be divided into two sub-categories: slightly larger hatchbacks with 1.4 or 1.5 litre engines (such as the Ford Figo or the VW Polo); and “city cars” with smaller engines (such as the Kia Picanto or the Hyundai i10). The former is more versatile, the latter is more fuel efficient and therefore cheaper to drive. The new Renault Sandero, however, has been designed to embrace the best of both segments – it has the space and power of a larger hatchback with the fuel economy of a smaller one. This is largely thanks to Renault’s excellent 66 kW, three cylinder 900cc Turbo petrol engine, which first turned heads when it was unveiled in the new Clio last year. Motoring journalists raved about this seemingly tiny engine’s impressive power output, mainly due to its best-in-class responsiveness and the fact that, while it drives like a 1.4 litre engine, it boasts impressive fuel consumption figures of just 5.2 l/100 km in the combined cycle. This impressive technology has filtered down from Renault’s F1 research and development, and has resulted in Renault being widely touted as the most advanced global brand in terms of engine

10 2

Indwe

downsizing. This not only means that potential buyers can expect to save big at the petrol pumps, but with only 119 g of CO2 emissions, the new Sandero price tag also comes complete without any added CO2 emissions tax. This is certainly good news for the environment too. By selecting ECO mode, drivers can decrease their emissions and fuel consumption figures even further. Maintenance costs have also been reduced by replacing the conventional cam belt with a silent timing chain (which never needs to be replaced), and Renault SA has also pegged its spares prices in line with those of its competitors. As a result, the Sandero effectively ticks the affordability and power boxes, but what about the added extras? You know, those things that usually fall by the wayside as soon as the price drops? Well, surprisingly, the Sandero doesn’t seem to have dropped much at all. The base model, Expression, is the safest car in its class with a comprehensive safety package which includes ABS and EBD, Brake Assist, ESP, dual front airbags and Hill Start Assist. It also boasts an impressive range of “nice-to-haves” which are usually only associated with larger cars. These include a CD player with USB connection, Bluetooth connectivity and remote central locking. The more highly specced Dynamique version ups the ante even further with the addition of cruise control with a speed limiter, electrically


adjustable side mirrors, and front side airbags, as well as some snazzy design extras, like 15� alloy wheels and body coloured door handles. As an added bonus, the new Sandero’s styling is also leaps and bounds ahead of its previous version which, it has to be said, was not the most attractive of cars. Completely redesigned, the new Sandero now boasts a more youthful and trendy look with dynamic lines and typically French flair. The interior has also been refreshed and feels more upmarket than its price may suggest. The controls are intuitive and elegantly mounted, and the interior is surprisingly roomy and can easily accommodate four adults and their luggage. In fact, the Sandero can also add best-in-class boot capacity (292 litres) to its list of accolades. Another is its superb price. The Sandero Expression Turbo 66 kW five-door comes in at a very frugal R133,900 (including aircon), while R141,500 will get you the Dynamique Turbo 66 kW five-door. Both models come with a five-year/150,000 km warranty and a standard two-year/30,000 km service plan. The new Sandero is fun and responsive to drive, comfortable, stylish, highly specced, and affordable (both in terms of asking price and cost of ownership). In short, you would be hard pressed to find another car in this segment that ticks quite so many boxes.





@ W O R K

Work: Love It or Hate It? The Emotional Drivers of Employee Engagement Text: Positive Dialogue Communications Images © 123RF

Emotions have a major impact on an employee’s engagement level. Although certain emotional responses can be positive, negative emotions have a greater impact on a person’s work performance. The fully engaged employee is more enthusiastic, empowered, happy, confident and valued, while the disengaged find their workplace upsetting and are irritated merely by having to show up for work. Indwe

10 7


@ W O R K

The emotional responses to questions that employees ask themselves about their organisation are crucial to their level of engagement, and affect their performance at work and their willingness to learn within the organisation. These types of questions include: • Do I feel I am valued? • Do I value the organisation where I work? • Do I feel like I belong here? Neville De Lucia, Director at Dale Carnegie Training in Gauteng, explains that employees will not excel in their working environments unless they enjoy what they are doing. According to De Lucia irritation, disinterest, and discomfort are the three core negative emotions that drive employee disengagement. Workers cannot be critiqued into performing better, and constant negative feedback from a manager or supervisor ensures an emotional disconnect and disengagement. Managers who induce positive emotions foster a stronger sense of satisfaction. They receive the highest satisfaction ratings when their employees feel inspired, enthusiastic, happy and excited. Alternatively, when immediate supervisors evoke negative emotions in employees, their satisfaction ratings are below average. Specifically, supervisors whose direct reports result in feelings of insult or irritation receive the lowest levels of satisfaction. This shows how the satisfaction with management affects the overall level of satisfaction within the organisation. “In simple terms, a good supervisor makes one feel valued and confident; a poor supervisor can irritate people and make them feel uncomfortable. This boils down to the importance of constantly engaging with your employees in positive ways,” explains De Lucia. Negative emotions are more contagious than positive ones, and because they are more noticeable, they can impact coworkers and the organisation as a whole, and can spread beyond the workplace to clients, potential clients, and possible future employees. Employees personalise their work through emotions felt about the company’s actions as a whole and about their

10 8

Indwe

immediate supervisor in particular. Those who emotionally connect in a positive way with an organisation feel a sense of ownership, and are more likely to stay with that company, deliver superior work in less time, and reduce turnover costs. Dale Carnegie wrote in his book How to Win Friends & Influence People that “when dealing with people, let us remember we are not dealing with creatures of logic. We are dealing with creatures of emotion, creatures bristling with prejudices and motivated by pride and vanity.” Dale Carnegie Training helps organisations build effective interpersonal skills that augment the positive emotions essential to a productive work environment and that lead to increased employee engagement. With some guidance, a business can successfully start to engage its employees. This ensures a maximum level of involvement among employees, with individuals willing to put in the extra effort to make an organisation a success. For more information, visit www.dalecarnegie.co.za or email info@dalecarnegie.co.za.



tau



@ p l a y

89 Reasons to Run the Comrades

Te x t: Stuart Wainwright I mages Š Comrades marathon association

The Comrades Marathon is the pinnacle of long distance running in South Africa, and for good reason. At approximately 89 km, the Comrades Marathon is more than double the normal marathon distance of 42.2 km. As if the distance isn’t enough of a challenge, the route is far from flat and is run over gruelling climbs and unexpectedly difficult descents. These are just a few of the reasons some 20,000 entrants aspire to run it each year. 112

Indwe


@ p l a y

In truth, every runner has his or her own reasons. I am one of those runners, and hopefully I will finish my ninth Comrades on 1st June this year. It has become something of an addiction for me, the relentless training and aspiration for nine consecutive years. I recall lining up for my first, nervous and uncertain of what lay ahead, but determined to earn the coveted Comrades Marathon medal. Since then, I have come to know each hill and bend, and yet I am possibly even more frightened now by the magnitude of this great race than I was my first time. The thought of my next Comrades has ensured that I keep exercising and watching my weight throughout the year. Last year’s event was an unusually hot one, with soaring temperatures and dry, dusty winds. Despite the fact that there were 48 aid stations, 3 million liquid sachets, and 8 tons of oranges to keep runners fuelled along the way, 833 runners were treated at the medical tent at the finish and a third of the entrants did not reach the finish line. Ask anyone who ran that day, and you’ll likely hear tales of woe. So, if the race is so taxing, why would anyone put themselves through it? I can never pinpoint just one reason why I return each year. Maybe it’s the challenge, maybe the feeling of achievement, or maybe it’s as simple as hearing thousands of people cheer for you along the route. What I do know is that the Comrades Marathon is unlike any other

ultramarathon that I have ever run, and for as long as I can imagine, I expect that it will be a part of my life. Comrades has transcended the title of a race, as it represents so much more than that to most of the field. Alternating directions between Pietermaritzburg and Durban each year, the Comrades Marathon has an “up” and a “down” run. Don’t let the subtitle fool you, though, the “down” run is no stroll in the park, and many consider it more painful than the “up”, as the downward pounding effect tears muscles and leaves runners limping for days afterwards. For some, one Comrades medal is a dream fulfilled. For others, one is not enough. Many feel you have only truly experienced Comrades when you have run the race in both directions. Others set their sights on 10 runs, to earn their permanent race number, a dedicated green race number that will only ever be given to that specific runner. While less than 1 % of the participants line up aiming for an elite gold, most aim to finish under the 12 hour cut off time, with anything faster than that a bonus. Success at the Comrades Marathon is as much about the leaders as it is about the back-of-the-pack runners who endure and strain all the way to the finish. The Comrades Marathon was not started to find out who could run a backto-back marathon the fastest, but rather to rekindle and remember the camaraderie that soldiers experienced on the battlefields in the First World Indwe

113


War. From my experience, struggling with fellow runners over nearly 90 km is probably the closest to wartime camaraderie that I will ever know. As the world’s oldest ultramarathon, the Comrades Marathon is steeped in traditions. Each year as runners pass through the Valley of a Thousand Hills, they collect flowers to leave at Arthur’s Seat, along with a doff of their peak caps and a hearty “Morning Arthur” in the hope of a successful journey to the finish line. Another favourite tradition is the start, where along with the canon blast, renditions of the national anthem, “Chariots of Fire” and “Shosholoza”, a recording of a cock crow imitation is played to set the runners off. There are few athletes that don’t get a chill down their spine during this tradition! Every entrant must qualify to start the race by running a standard marathon of 42.2 km in under five hours. The time achieved in qualifying is also used to seed the runners according to their ability, with faster runners starting at the front. Unfortunately, entries are closed for the 89th edition in 2014, but that just gives you a little bit more time to train for next year’s event. If you are new to running, and are looking to get into shape for the 2015 Comrades Marathon, it might be a good idea to go for a quick check-up with your doctor first. Once you have the “all clear”, simply start by heading out for a run around the


SOUTH A F R I C A

block. I have no doubt every Comrades runner would agree that just getting out the front door is the hardest part. Slowly but surely increase the distance, and when you are ready, consider joining a running club in your area. Runners really are welcoming people, and all had to start from scratch. So they can guide you all the way to the start line, where you’ll find your own reasons for running the world’s greatest ultra running event.



datasaint

Indwe

117



@ p l a y

Africa’s Leading Tourism Event The Tourism Indaba

Text: Mohlomi Maubane Images © iStockphoto.com & Mediaclubsouthafrica.co.za/Graeme Williams & Mary Alexander

There is no disputing South Africa’s standing as a tourism destination. The country boasts eight UNESCO World Heritage Sites, beautiful scenery, and world-class infrastructure. Added to this, tourism makes a very significant contribution to the economy. Indwe

119


@ p l a y

In his 2014 state of the nation address, President Jacob Zuma noted that in 1993 South Africa received three million visitors. By 2012, this figure had grown dramatically to 13 million visitors. The financial contribution to the economy over this period is estimated to be R102 billion. Tourism also created 620,000 jobs in 2013, leading Government to identify tourism as one of the five priority economic sectors with potential to stimulate investment and facilitate growth in the economy. Every year, the industry hosts an annual trade event that showcases a variety of South Africa’s tourism products across various sectors. The Tourism Indaba has been running for close to 30 years. It is the largest marketing event in Africa and one of the top three events of its kind in the world. According to Jan Hutton, Chief Marketing Officer of South African Tourism, the custodians of the event, the 2014 Tourism Indaba will be different from all of its predecessors. “We are modernising Indaba on every level – in format, look, feel and content – to

12 0

Indwe

make sure it’s relevant and future-proof. We aim to personalise the show so that it represents the genuine concept of the coming together of all people. The focus will be more on business facilitation and the quality of the business connections that are made,” Hutton explained. Indaba 2014 will also see the introduction of a “Hosted Buyers Village”, conceived with the view of facilitating improved interactions between exhibitors and potential buyers. Close to 600 buyers are earmarked for the event and, for the first time, pre-packaged tours have been arranged which will happen both before and after the show. Under the theme “Two Shows, One Africa”, this year’s event will also see Indaba 2014 merging with the travel trade show “We are Africa”. According to Thulani Nzima, CEO of South African Tourism, this merge is one of the most significant of its kind for tourism across the continent. “It’s the natural outcome of a meeting of minds, and of the passion both organisations share


@ p l a y

for tourism growth in Africa. It’s underpinned by our mutual commitment to add value to all exhibitors, and indeed to the entire travel and tourism ecosystem on the continent. It will ensure that select international buyers who come to do business at either trade show get maximum return from both,” he explained. The We Are Africa leg of the collaboration will be hosted in Cape Town from 5th to 8th May, with Indaba 2014 following in Durban from the 10th to 12th May. If past events are anything to go by, Indaba 2014 is destined to be even bigger this year. More than 10,000 delegates attended the event in 2013, while media coverage also increased year on year. Indaba 2014 will focus on adventure, urban vibe and hidden treasures, and a new addition will be the introduction of surveys to delegates to gather their

opinions and recommendations. That tourism plays an important role in South Africa cannot be overstated. In the advent of democracy in South Africa, the industry saw the creation of an independent Government department created specifically for it. It is also an industry that will play an important role in the country’s future. The New Growth Path Framework identifies it as one of the key industries that the country’s economic growth hinges on, and the National Tourism Strategy aims to increase the number of visitors to this country to 15 million per year, with annual revenue earmarked to increase to over R50 billion. These are difficult goals that the country can ill afford not to reach. For them to be reached, it is forums like the Tourism Indaba that will play a determining role.

grand palm




@ p l a y

gadgets For Coffee Connoisseurs Míele’s much anticipated new countertop coffee machine, the CM6300, promises a delectable coffee experience. It is able to prepare espresso, coffee, cappuccino, and latte macchiato at the touch of a single button, is extremely easy to clean, and will captivate with its simple elegance and streamlined aesthetic. This model can pour two beverages at the same time and is able to fully customise your preferences, such as pre-brewing, grind quantity, temperature, and delivered quantity. These preferences can be saved in up to four different user profiles for each beverage. The CM6300 also offers button and cup lighting, cup heating, hot water delivery, and ringtones, and comes with a stainless-steel milk flask. The Míele CM6300 countertop coffee maker is available in Obsidian Black for approximately R19,999.00.

//www.miele.co.za

Trouble Free Transferring Transferring documents and images from your phone to your laptop or another mobile device has never been easier with the new RED-E SMARTDrive, the first generation On-The-Go (OTG) enabled flash drive. The RED-E SMARTDrive gives you OTG data transfer, as well as storage expansion. Its true value is in its simplicity, in that it can be used in the same way as a flash drive. With a Micro USB on one end and a standard USB 2.0 on the other, the RED-E SMARTDrive can be used to copy information from your phone for easy access on a PC. The best part is that it is compatible with all OTG enabled devices. The RED-E SMARTDrive is available in 8 GB and 32 GB sizes from Due South and Outdoor Warehouse stores nationwide.

//www.omnico.co.za

For Perfect Picnics We all have romanticised ideas about the perfect picnic, but how many times have you had ants infest your space, or spilt your wine because you placed your wine glass on an uneven surface? Now the new Flatdog provides a mobile table top that can follow you anywhere. Flatdog is versatile, adjustable, needs little space, and is easy for anyone to set up and dismantle. Flatdog consists of a black ABS plastic tray table top with a galvanised mild steel spike which has a sharp point, making it easy to insert in the ground or on the beach. It can also be set up in three different height options. Flatdog, your ever loyal “table on a stick”, promises to add pleasure to your picnic, comfort to your camping, style to your sundowners, and bliss to your braai. For more information, email Info@flatdog.co.za.

124

Indwe



@ W O R K

books Thanks for the Feedback: The Science and Art of Receiving Feedback Well By Sheila Heen & douglas stone The authors of the classic book Difficult Conversations are back, this time to teach readers how to take and use criticism productively in Thanks for the Feedback. Every day of our lives, we are assessed, coached, and criticised about our performance, personalities, and appearance. We know that feedback is essential for professional development and healthy relationships, but we dread it and even dismiss it. That’s because while we want to learn and grow, we also want to be accepted just as we are. Thanks for the Feedback is the first book to address this tension head on, and offers a simple framework and powerful tools to enable us to take on life’s blizzard of comments and advice with curiosity and grace.

The Five-Minute MBA By Wayne Brown The Five-Minute MBA is a deceptively simple little book that presents wise business advice in a clear and concise way. Written by New Zealand’s top “corporate doctor”, Wayne Brown, it teaches ten crucial lessons vital for everyone at every level of business. From treating customers correctly and fixing mistakes upfront, to doing the right thing and remaining accountable, The Five-Minute MBA is a practical, experience-based MBA crash course that is guaranteed to offer genuine value, whether you are a junior, mid-level or senior businessperson.

Present Shock: When Everything Happens Now By Douglas Rushkoff People spent the 20th century obsessed with the future. We created technologies that would help connect us faster, gather news, map the planet, and compile knowledge. We strove for an instantaneous network where time and space could be compressed. Well, the future’s arrived. We live in a “continuous now”, enabled by Twitter, email, and a so-called real-time technological shift. Yet this “now” is an elusive goal that we can never quite reach. And the dissonance between our digital selves and our analogue bodies has thrown us into a new state of anxiety called “present shock”. Douglas Rushko weaves together seemingly disparate events and trends into a rich, nuanced portrait of how life in the eternal present has affected our biology, behaviour, politics, and culture.

12 6

Indwe




Indwe

12 9



Airline information SA Express fleet Canadair Regional Jet 200 BER Manufacturer: Bombardier Maximum cruising speed: 474 knots/545mph/879kmph Engines: Two General Electric CF34-3B1 Range: 1,662miles/3,080km Maximum altitude: 41,000ft/12,496m Seating capacity: 50

Crew: Two pilots, two cabin crew Wing span: 69ft 7in/21.21m Overall length: 87ft 10in/26.77m Overall height: 20ft 5in/6.22m Maximum take-off weight: 51,000lb/23,134kg Minimum runway length: 6,295ft/1,919m

De Havilland Dash 8 Series Q400 Turboprop Manufacturer: Bombardier Maximum cruising speed: 360knots/414mph/667kmph Engines: Two Pratt & Whitney Canada PW150A Range: 1,565 miles/2,519km Maximum altitude: 25,000ft/7,620m Seating capacity: 74 Crew: Two pilots, two cabin crew

Wing span: 93ft 3in/28.42m Overall length: 107ft 9in/32.83m Overall height: 27ft 5in/8.34m Maximum take-off weight: 64,500lb/29,257kg Minimum runway length: 4,580ft/1,396m

Canadair Regional Jet 700 Manufacturer: Bombardier Maximum cruising speed: 473 knots/544mph/875kmph Engines: Two General Electric CF34-8C5B Range: 1,477m/2,794km Maximum altitude: 41,000ft/12,496m Seating capacity: 70

Crew: Crew: Two pilots, two cabin crew Wing span: 76ft 3in/23.2m Overall length: 106ft 8in/32.51m Overall height: 24ft 10in/7.57m Maximum take-off weight: 72,750lb/32,999kg Minimum runway length: 4,580ft/1,396m

SA Express’ aircraft are made by Bombardier Aerospace Indwe Indwe

113 31 1


We fly for you About us SA Express is a fast-growing airline business operating primary and secondary hubs between domestic and regional destinations within Southern Africa. Our objective of improving intra-Africa travel is in line with South Africa’s mandate to increase aviation’s contribution towards sustainable economic growth and job creation. The flexibility and reliability presented by the airline’s FACT principle (Frequency, Availability, Competitive rate and Timing of flights) affords both consumers and service providers a unique and convenient service. The FACT principle is important to us as it enhances the country’s prospect as a preferred air travel destination and major trade and tourism capital. Our vision is supported by the airline’s aspirations and strategy. Also underpinning this vision is our set of core values and unique selling propositions that drive profitability.

Vision To be a sustainable world-class regional airline with an extensive footprint in Africa.

Purpose A sustainable, integrated regional airline connecting secondary and main airports.

Core values Safety first We never compromise on safety, no matter what. Customers Our customers are our most important investors.

Partners We partner with people across all operations.

Speed & Quality We deliver with speed without compromising on quality. Improvement We strive for continuous improvement.

Simplify We keep it simple.

1 3 21 3 2 Indwe Indwe

Special services

in the aircraft cabin, cabin baggage may be placed in the Skycheck at the aircraft for hold stowage.

Special meals Passengers with special dietary

Skycheck This is the airline’s special hand-

requirements are provided for through the following special meals: kosher, halal, Muslim, Hindu, low-fat and vegetarian meals. Orders for special meals should be placed at the time of making flight reservations. The airline requires a minimum of 48 hours’ notice prior to departure in order to assist with confirmation of requests.

Passengers requiring special attention Requirements for unaccompanied minors (passengers under the age of 12 years) or passengers requiring wheelchairs should be stated at the time of making the reservation. Owing to the size of the cabins on our aircraft types, the airline is not in a position to carry stretcher passengers or incubators.

Cabin baggage SA Express will accept one piece of cabin baggage not exceeding a total dimension of 115cm and 7kg in weight. For safety reasons, cabin baggage must fit into approved stowage spaces: either the overhead luggage bin or under the seat. Owing to limited storage space

We Fly For You SA Express Airways prides itself on aiming to offer incomparable service standards. In addition to building on our motto to express excellence and consistently striving to provide the best service, we know that “you” is the most important word in our airline. SA Express proudly launched its new brand on 2 December 2009 at OR Tambo International Airport. The new brand is set to ensure that it’s distinctive and positioned to build awareness and affinity in the domestic and regional markets. The new proposition “We Fly for You” is set to position SA Express as a premier intra-regional African brand. The main objective of the rebrand is to ensure that SA Express is distinctive yet still aligned to the country’s mainline carrier. SA Express’s unique positioning as an airline that provides a bespoke, personalised travel experience was the rationale behind the proposition “We Fly for You”. The new brand mark is in line with the symbol and colours of the national flag, encouraging national pride. The new brand will be applied to all brand touch-points throughout the operation as well as the staff uniform.

luggage facility that assists with in-flight comfort, speedy boarding and disembarking. When boarding one of our flights, simply place any hand luggage that will not be required during the flight on to the Skycheck cart at the boarding steps of the aircraft. Your hand luggage will be waiting for you as you disembark from the aircraft at your destination.

Baggage liability Valuable items such as cameras and accessories, computers – including laptops and notebooks – mobile telephones, perfumes, aftershaves, colognes, legal and company documents and legal tender – including cash, credit cards and cheques – bullion, leather jackets, all types of jewellery and any other items with a value in excess of R400 must be removed from either checked-in or Skycheck baggage as the airline is not liable for loss or damage to these items. Verified baggage claims are settled on the basis adopted by IATA (International Airlines Transport Association): payment of US$20 per 1kg of checked-in luggage, to a maximum of 20kg ($400). Awards SA Express has won the AFRAA Regional Airline of the Year Award at the end of 2009, and the Allied and Aviation Business Corporate Award. Our airline was also the recipient of the Annual Airline Reliability Award from Bombardier at the end of 2007. Other previous awards include the International Star Quality Award, which indicates our commitment to service excellence, while our prominence as one of the top 500 best managed companies is proof of our success as a business. Onboard service The airline’s onboard service is unique and offers passengers a variety of meals or snacks. The airline pioneered its unique meal-box concept, and meal choices are frequently updated and designed using balanced food criteria: appearance, taste and nutritional value. Passengers can also enjoy a wine and malt service on specified flights as well as refreshments on all flights. Our customers can expect a safe, comfortable, quality air-travel experience, with the added benefits of frequency, reliability, on-time departures and unmatched value for money.


Safety information Health regulations Health regulations at certain airports require that the aircraft cabin be sprayed. The spray is harmless, but if you think it might affect you, please cover your nose and mouth with a handkerchief.

Remain seated As a safety precaution, passengers are requested to remain seated with seatbelts fastened after the aircraft has landed, until the seatbelt sign has been switched off by the captain. Portable electronic equipment The use of personal electronic devices (PED’s) will apply to all domestic and regional flights on the CRJ700/200

and DH8 Q400. Passengers will be permitted to use PED’s such as cell phones, e-readers and electronic tablets in flight-mode.

Cellular telephones Cellular telephones may be used on the ground while passenger doors are open. Cellular telephones, smartphones or any device with flight mode must be switched off as soon as the cabin doors are closed and when the senior cabin-crew member makes an announcement on the publicaddress system.

Laptop computers Laptops with CD ROM and DVD drive, handheld calculators, electric shavers and portable personal

listening devices may not be used on the ground during taxi but may be used during the flight when the seatbelt signs are switched off and with permission from the captain. Should circumstances dictate otherwise, a public-address announcement cancelling this concession will be made by a crew member.

Prohibited equipment Portable printers, laser pointers, video equipment, CB/AM/FM/ FHF/satellite receivers, twoway radios, compact disc and mini-disc players, scanners, remote-controlled toys and power converters are prohibited for use at any time.

Safety pamphlet Read the safety pamphlet in the seat pocket in front of you and take note of your nearest emergency exit. Smoking In accordance with international trends, smoking is not permitted on board any SA Express flights.

Seat belts Please fasten your seat belt whenever the seat belt signs are illuminated. For your own safety we suggest that you keep it fastened throughout the flight. Important When in doubt, please consult our cabin crew.

For your comfort and security, please comply with the above safety regulations at all times while on board

Route map SA Express: Johannesburg Bloemfontein Cape Town Durban East London Gaborone George Hoedspruit Kimberley

Lubumbashi Lusaka Maputo Port Elizabeth Richards Bay Walvis Bay Windhoek Pietermaritzburg Nelspruit

Indwe Indwe

113 33 3


Flight schedule Johannesburg - Bloemfontein Flt SA SA SA SA SA SA SA SA SA

No 1001 1003 1005 1011 1011 1013 1017 1021 1023

Dep 05:55 08:00 11:20 13:55 13:50 14:55 16:35 17:55 18:30

Arr 06:55 09:05 12:25 14:40 14:55 16:00 17:35 19:00 19:35

A/C DH4 DH4 DH4 DH4 DH4 DH4 CR7 DH4 DH4

M

T

W

Johannesburg - East London Flt SA SA SA SA SA SA SA SA

No 1403 1403 1403 1405 1407 1413 1409 1411

Dep 07:15 07:30 08:30 09:10 13:15 15:40 17:30 18:45

Arr 08:45 09:15 10:00 10:40 14:45 17:10 19:00 20:15

A/C CR8 DH4 CR7 CR2 CR2 CR7 CR8 CR7

M

Johannesburg - George Flt SA SA SA SA SA SA

No 1501 1503 1503 1505 1505 1509

Dep 06:50 08:55 08:55 11:25 11:00 15:25

Arr 08:40 10:45 10:45 13:15 13:15 17:15

A/C CR8 CR8 CR2 CR7 DH4 CR8

M

Dep 10:15 12:15

Arr 11:20 13:20

A/C DH4 DH4

M

Johannesburg - durban Flt No SA 1285 SA 1287

Dep 12:20 14:35

Arr 13:35 15:50

A/C CR2 CR2

M

No 1101 1103 1105 1107 1113

Dep 05:45 09:20 13:10 14:25 17:10

Arr 07:00 10:35 14:25 15:40 18:25

A/C dh4 DH4 DH4 DH4 DH4

M

S

S

W

T

F

S

S

T

W

T

F

S

S

T

W

T

F

S

S

T

W

T

F

S

S

W

T

F

S

S

T

F

S

S

W

T

F

S

S

W

T

F

S

S

Johannesburg - Kimberley Flt SA SA SA SA SA

F

T

Johannesburg - Hoedspruit Flt No SA 1225 SA 1227

T

T

Johannesburg - Port Elizabeth Flt SA SA SA SA SA SA

No 1453 1455 1457 1457 1459 1459

Dep 07:10 10:00 17:50 18:05 19:35 19:55

Arr 08:45 11:55 19:45 20:00 21:15 21:35

A/C CR7 DH4 DH4 DH4 cr7 CR7

M

T

W

Johannesburg - Richards bay Flt SA SA SA SA

No 1201 1203 1207 1213

Dep 06:10 08:30 13:15 16:55

Arr 07:25 09:45 14:30 18:10

A/C DH4 DH4 DH4 DH4

M

T

johannesburg - cape town Flt No SA 1585 SA 1587

Dep 13:50 13:45

Arr 16:05 16:00

A/C CR2 CR2

M

T

Bloemfontein - Johannesburg Flt SA SA SA SA SA SA SA SA SA

No 1024 1002 1002 1004 1006 1012 1014 1018 1022

Dep 06:20 07:20 07:25 09:35 12:55 15:25 16:30 18:20 19:40

Arr 07:25 08:20 08:25 10:40 14:00 16:30 17:35 19:20 20:40

Indwe Indwe

M

T

W

T

East London - Johannesburg Flt SA SA SA SA SA SA SA SA

No 1412 1404 1404 1404 1406 1408 1414 1410

Dep 06:40 09:15 09:50 10:30 11:10 15:30 17:40 19:40

Arr 08:20 10:45 11:30 12:10 12:40 17:00 19:10 21:10

A/C CR7 CR8 DH4 Cr7 CR2 CR2 CR7 CR8

M

George - Johannesburg Flt SA SA SA SA SA SA

No 1502 1504 1504 1506 1506 1510

Dep 09:10 11:25 11:25 14:10 13:50 17:50

Arr 10:50 13:05 13:05 15:50 15:50 19:30

A/C CR8 CR8 CR2 CR7 DH4 CR8

M

Flt SA SA

No 1226 1228

Dep 12:00 13:55

Arr 13:00 14:55

A/C DH4 DH4

M

durban - Johannesburg Flt SA

No 1286

Dep 17:15

Arr 18:25

A/C CR2

M

No 1102 1102 1104 1106 1108 1114

Dep 07:30 07:50 11:10 14:55 16:10 18:55

Arr 08:45 09:05 12:25 16:10 17:25 20:10

A/C dh4 dh4 DH4 DH4 DH4 DH4

M

No 1460 1454 1456 1458 1458

Dep 06:10 09:20 12:45 20:40 20:45

Arr 07:45 10:55 14:20 22:35 22:40

A/C cr7 CR7 DH4 DH4 DH4

M

F

S

S

T

W

T

F

S

S

T

W

T

F

S

S

T

W

T

F

S

S

W

T

F

S

S

T

F

S

S

W

T

F

S

S

W

T

F

S

S

T

T

W

Richards bay - Johannesburg Flt SA SA SA SA

No 1202 1204 1208 1214

Dep 08:05 10:30 15:05 18:40

Arr 09:20 11:45 16:20 20:00

A/C DH4 DH4 DH4 DH4

M

T

cape town - johannesburg Flt SA SA

No 1586 1588

Dep 18:20 18:50

Arr 20:30 21:00

A/C CR2 CR2

M

S

T

Port Elizabeth - Johannesburg Flt SA SA SA SA SA

S

W

Kimberley - Johannesburg Flt SA SA SA SA SA SA

F

T

Hoedspruit - Johannesburg

SA EXPRESS RESERVES THE RIGHT TO CHANGE, SUSPEND OR AMEND THIS PUBLISHED SCHEDULE WITHOUT PRIOR NOTIFICATION EVERY EFFORT WILL BE MADE TO OPERATE AS PER THE PLANNED SCHEDULE

13 4

A/C DH4 DH4 DH4 DH4 DH4 DH4 DH4 CR7 DH4

T


Flight schedule Johannesburg - kruger Flt No SA 1231 SA 1237

Dep 07:10 15:55

Arr 08:10 16:55

A/C CR2 CR2

M

T

W

T

F

johannesburg - pietermaritzburg Flt SA SA SA

No 1271 1273 1277

Dep 07:20 11:20 16:45

Arr 08:25 12:25 17:50

A/C DH4 dh4 DH4

M

T

Johannesburg - walvis bay Flt No

Dep

Arr

A/C

SA

11:55

14:10

CR8

effective 1 september namibian time reverts to

1701

M

T

Johannesburg - windhoek Flt No

Dep

Arr

A/C

SA SA

06:10 06:15

08:15 08:15

CR2 CR2

effective 1 september namibian time reverts to

1733 1731

M

T

Johannesburg - Gaborone Flt SA SA SA SA SA SA SA SA SA SA SA

No 1761 1763 1765 1767 1767 1767 1775 1775 1783 1779 1781

Dep 05:55 07:55 09:55 11:55 11:05 11:40 13:30 14:30 15:15 18:10 18:10

Arr 06:50 08:50 10:50 12:45 12:00 12:35 14:25 15:25 16:04 19:05 19:05

A/C DH4 DH4 DH4 CR2 DH4 DH4 DH4 DH4 CR2 DH4 DH4

M

T

Dep 09:20

Arr 11:45

A/C CR8

T

F

S

S

W

T

F

S

S

W

W

No 1081 1083 1087 1089 1091

Dep 06:00 08:00 13:15 14:20 17:15

Arr 07:45 09:30 15:00 16:05 19:00

A/C DH4 CR2 DH4 DH4 DH4

No 1361 1363 1363 1371 1371 1375

Dep 06:00 08:00 08:00 13:30 13:30 17:20

Arr 07:55 09:40 09:55 15:10 15:25 19:00

A/C DH4 CR2 DH4 CR2 DH4 CR2

CAPE TOWN - george Flt No SA 1531 SA 1533

Dep 06:20 13:00

Arr 07:20 14:00

A/C CR2 CR2

Dep 09:30

Arr 12:10

A/C CR2

S

S

S

S

W

T

F

S

S

T

W

T

F

S

S

M

T

W

T

F

S

S

M

T

W

T

F

S

S

T

W

T

F

S

S

M

T

M

Cape Town - Hoedspruit Flt No SA 1241

F

F

CAPE TOWN - east london Flt SA SA SA SA SA SA

T

T

CAPE TOWN - bloemfontein Flt SA SA SA SA SA

S

W

Johannesburg - Lubumbashi Flt No SA 1797

S

M

kruger - Johannesburg Flt SA SA

No 1232 1238

Dep 08:40 17:35

Arr 09:40 18:35

A/C CR2 CR2

M

T

W

T

F

pietermaritzburg - johannesburg Flt SA SA SA

No 1272 1274 1278

Dep 09:00 13:00 18:25

Arr 10:15 14:15 19:40

A/C DH4 DH4 DH4

M

T

Flt

No

Dep

Arr

A/C

SA

1702

14:45

16:55

CR8

M

T

F

S

S

W

T

F

S

S

W

T

F

S

S

W

T

F

S

S

W

T

F

S

S

T

W

T

F

S

S

T

W

T

F

S

S

T

windhoek - Johannesburg Flt

No

Dep

Arr

A/C

SA SA

1734 1732

09:15 09:15

11:15 11:15

CR2 CR2

effective 1 september namibian time reverts to

M

T

Gaborone - Johannesburg Flt SA SA SA SA SA SA SA SA SA SA SA

No 1762 1764 1766 1768 1768 1768 1776 1776 1784 1780 1782

Dep 07:45 09:25 11:25 12:35 13:10 13:10 14:50 16:05 16:40 19:45 19:45

Arr 08:40 10:20 12:20 13:30 14:05 14:05 15:45 17:00 17:30 20:40 20:40

A/C DH4 DH4 DH4 DH4 CR2 DH4 DH4 DH4 CR2 DH4 DH4

M

T

Lubumbashi - Johannesburg Flt SA

No 1798

Dep 12:30

Arr 15:00

A/C CR8

M

T

bloemfontein - CAPE TOWN Flt SA SA SA SA SA

No 1082 1084 1088 1090 1092

Dep 08:15 10:30 15:40 16:35 19:40

Arr 10:15 12:15 17:40 18:35 21:40

A/C DH4 CR2 DH4 DH4 DH4

M

east london - CAPE TOWN Flt SA SA SA SA SA SA

No 1362 1364 1364 1372 1372 1376

Dep 08:25 10:25 10:45 16:00 16:20 20:05

Arr 10:25 12:25 12:25 18:00 18:00 21:45

A/C DH4 DH4 CR2 DH4 CR2 CR2

george - cape town Flt No SA 1532 SA 1534

Dep 07:50 14:30

Arr 08:55 15:35

A/C CR2 CR2

M

M

Hoedspruit - Cape Town Flt SA

No 1242

Dep 12:45

Arr 15:20

A/C CR2

M

S

W

walvis bay - Johannesburg effective 1 september namibian time reverts to

S

T

T

W

W

T

F

T

S

F

S

S

S

SA EXPRESS RESERVES THE RIGHT TO CHANGE, SUSPEND OR AMEND THIS PUBLISHED SCHEDULE WITHOUT PRIOR NOTIFICATION EVERY EFFORT WILL BE MADE TO OPERATE AS PER THE PLANNED SCHEDULE

Indwe Indwe

1 31 53 5


Flight schedule CAPE TOWN - kimberley Flt SA SA SA SA

No 1151 1157 1155 1155

Dep 05:50 12:50 14:00 15:55

Arr 07:20 14:20 15:30 17:25

A/C CR2 CR2 CR2 CR2

M

T

CAPE TOWN - port elizabeth Flt SA SA SA SA SA SA SA SA SA SA

No 1801 1805 1807 1809 1813 1813 1819 1821 1821 1823

Dep 06:00 09:00 10:10 10:45 13:00 13:45 15:00 16:00 16:30 18:30

Arr 07:30 10:30 11:40 12:15 14:30 14:55 16:30 17:10 17:40 20:00

A/C dh4 dh4 DH4 DH4 DH4 dh4 DH4 CR2 DH4 DH4

Cape Town - Walvis Bay Flt No SA 1721 SA 1721

Dep 08:00 11:15

Arr 10:00 13:15

A/C CR2 CR2

Cape Town - Windhoek Flt No SA 1751

Dep 06:15

Arr 08:20

A/C CR2

Cape Town - Maputo Flt No SA 1785

Dep 07:45

Arr 10:10

A/C CR2

No 1301 1303 1305 1309

Dep 06:00 08:30 12:00 16:50

Arr 07:05 09:35 13:05 17:55

No 1330 1334 1336 1340 1348

Dep 06:00 09:15 11:55 13:35 17:40

Arr 07:20 10:35 13:15 14:55 19:00

No 1850 1852 1854 1858 1854 1862

Dep 06:10 08:00 13:40 15:35 16:30 18:50

Arr 08:25 10:15 15:55 17:50 18:45 21:05

durban - lusaka Flt No SA 1601

Dep 10:10

Arr 13:00

durban - Harare Flt SA SA SA

No 1611 1611 1613

Dep 10:20 14:00 13:55

Arr 12:45 16:25 16:20

S

S

T

W

T

F

S

S

M

T

W

T

F

S

S

M

T

W

T

F

S

S

T

W

T

F

S

S

M

T

W

T

F

S

S

M

T

W

T

F

S

S

A/C CR2 CR2 CR2 CR2 CR2 CR2

M

T

W

T

F

S

S

A/C CR2

M

T

W

T

F

S

S

A/C CR2 CR2 CR2

M

T

W

T

F

S

S

A/C CR2 CR2 CR2 CR2

A/C CR2 CR2 CR2 CR2 CR2

durban - CAPE TOWN Flt SA SA SA SA SA SA

F

M

durban - Port Elizabeth Flt SA SA SA SA SA

T

M

durban - East London Flt SA SA SA SA

W

kimberley - CAPE TOWN Flt SA SA SA SA

No 1152 1158 1156 1156

Dep 08:10 15:10 16:00 17:55

Arr 09:50 16:50 17:40 19:35

M

T

port elizabeth - CAPE TOWN Flt SA SA SA SA SA SA SA SA SA SA

No 1802 1806 1808 1810 1814 1814 1820 1822 1822 1824

Dep 08:00 11:00 12:10 12:45 15:00 15:25 17:00 18:00 18:00 20:30

Arr 09:40 12:40 13:50 14:25 16:40 16:45 18:40 19:20 19:40 22:10

A/C DH4 DH4 DH4 DH4 DH4 CR2 DH4 CR2 DH4 DH4

Flt SA SA

No 1722 1722

Dep 10:30 14:00

Arr 12:30 16:00

No 1752

Dep 09:00

Arr 11:05

No 1786

Dep 10:40

Arr 13:15

No 1302 1304 1306 1310

Dep 07:35 10:05 13:35 18:25

Arr 08:35 11:05 14:35 19:25

No 1331 1335 1337 1341 1349

Dep 07:50 11:05 13:40 15:35 19:55

Arr 09:05 12:20 14:55 16:50 21:10

S

S

M

T

W

T

F

S

S

M

T

W

T

F

S

S

M

T

W

T

F

S

S

M

T

W

T

F

S

S

M

T

W

T

F

S

S

A/C CR2 CR2 CR2 CR2 CR2 CR2

M

T

W

T

F

S

S

A/C CR2

M

T

W

T

F

S

S

A/C CR2 CR2 CR2

M

T

W

T

F

S

S

A/C CR2 CR2

A/C CR2

A/C CR2

A/C CR2 CR2 CR2 CR2

A/C CR2 CR2 CR2 CR2 CR2

CAPE TOWN - DURBAN Flt SA SA SA SA SA SA

No 1851 1853 1861 1855 1859 1855

Dep 09:05 10:45 16:15 16:30 18:15 19:15

Arr 11:05 12:45 18:15 18:30 20:15 21:15

lusaka - durban Flt SA

No 1602

Dep 13:40

Arr 16:30

Harare - durban Flt SA SA SA

No 1612 1612 1614

Dep 13:25 17:00 17:00

Arr 15:50 19:25 19:25

S

F

Port Elizabeth - DURBAN Flt SA SA SA SA SA

S

T

East London - DURBAN Flt SA SA SA SA

F

W

Maputo - Cape Town Flt SA

T

T

Windhoek - Cape Town Flt SA

W

M

walvis Bay - Cape Town

SA EXPRESS RESERVES THE RIGHT TO CHANGE, SUSPEND OR AMEND THIS PUBLISHED SCHEDULE WITHOUT PRIOR NOTIFICATION EVERY EFFORT WILL BE MADE TO OPERATE AS PER THE PLANNED SCHEDULE

1 3 61 3 6 Indwe Indwe

A/C CR2 CR2 CR2 CR2


@ W O R K

passenger letters Good day,

I received no was even more disappointed when I raised with Customer Care, and I recently had a service issue that s! d at my response for more than three week Ngasame. She immediately looke Centre, I was referred to Tlotlego sent a she ing morn next very After phoning the Customer Care The next day. she would get back to me the that said noon. By the and after m that syste by the back on t complain , and that I would have feed was busy dealing with my case courtesy email to say that she been dealt with and resolved. also gave me end of that day, my query had was waiting in my inbox. Tlotlego letter with a complementary flight for my date a book to ed need I if A professionally written apology or , lems contact her if there were any prob could that it had I ing that so realis ess after addr il flight ema the t her direc the validity period of e. She even managed to extend complementary ticket in the futur query to be settled. people like her taken over three months for my exceptional, and if there were more I thought Tlotlego’s service was . place first I just wanted to let you know that the deal with in ld be a lot fewer complaints to rald) and a working for your airline, there wou I am a member of OneWorld (Eme ive and constructive feedback. posit as r lette this see you the best. And by having friendly, of I really hope rest the with there up be ve our local airlines should ng there. regular world traveller, and I belie you are well on your way to getti (like Tlotlego) in your employ, professional and helpful people Kind Regards Bertus

He has won a Samsonite Laptop te our winning letter this month. wro who us, Bert to ions ulat grat Con Backpack valued at R995. Dear Customer Care il to you on her behalf. has asked me to write this ema uses malfunctioned My mother, Mrs Eileen Morton, the portable oxygen machine she when ary Janu in beth Eliza She was flying home from Port situation. manner rstandably panicked about the and Yakhupha) for the fantastic during the flight. She was unde ded to her (Nomthwa, Lebohong atten who staff the k than to is a very late thank you, but she this s She would like know She . mum my to were very caring and helpful in which they assisted her. They on their service. really wanted to commend them Many thanks Linda

Good day tanding service. commend your staff on their outs Without hesitation I just would like to thank you and ly man who required assistance. elder an was of your flights, there r. enge pass The other day when I was on one this to ted hear was extremely friendly and warm t my flight. I read the air hostess assisted him and keeps me entertained throughou as your fantastic magazine that I love the meals on board, as well the stories. once in the same month, as I love the same magazine more than ce. servi ing tand Thanks for the outs Regards Jade Manggos

to say? Do you have something by sending an email to d min r you on us know what is Let customercare@flyexpress.aero.

inal language.

d or translated from their orig

Letters may be edited, shortene

n of g letter in the June editio The writer of the winnin se Ca uty Bea sonite Spark Indwe will receive a Sam valued at R995. l and user-friendly.

luggage is practica The Samsonite Spark range of es rity and comfort features, mak secu key as well Smart design, as els whe ble Dou s. eller trav lar regu Spark the obvious choice for . without adding weight or bulk facilitate a smooth rolling action and check-in in cab in mes volu er larg for Space saving design allows ight made from durable and lightwe size bags, and all Spark bags are wide variety of a is e ther , grey rock and k materials. Available in blac bags in the range. www.samsonite.co.za, call To locate a stockist near you, visit _ZA on twitter. nite mso +27 31 266 0620 or follow @Sa

Indwe

13 7


P arting S hot

Africa's talent revealed

This month, we feature Sue Tester’s atmospheric shot of an ancient baobab tree surrounded by grazing zebra. Sue took this photo when she was visiting Botswana’s Chobe National Park. If you think you have what it takes, send your photos (1 MB each), details of where they were taken and your contact details to nicky@tcbmedia.co.za, with the words “Indwe Photo” in the subject line. We can’t wait to show them off!

13 8

Indwe




Turn static files into dynamic content formats.

Create a flipbook
Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.