Indwe NOVEMBER 2016 YOUR FREE COPY
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The Most Beautiful Diamonds in theWorld
INTRODUCING THE PROTEA FULL BLOOM REGISTERED DESIGN A2010/01027
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Contents 26/
Features 40/
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African Fashion Philanthropy
Flowers That Last Forever
Romantic Views
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African Drill and Blast
Turning Great Ideas into Great Products
Kisua
Spirited Drinking
Whisky: South Africa’s Top Tipple
Browns The Diamond Store
Providing Quality Services to the Mining and Construction Industries
Jeanne Marais
Innovation vs. Creativity
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Courier Solutions
From Dysfunctional to Dream Team
How to Choose a Storage Unit
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Staff Education
The Travelling Golfer
Bigfoot Express Freight
Be Picky About Packing
Management Advice
107/ Threats from Within
Are Your Employees Cybercriminals?
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Risk or Reward?
Nkonyeni Golf Estate
Contents / Regulars
/ Travel
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Need to Know
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Old Town, New Tricks – Newtown
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Bits & Pieces
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Soaring Peaks, Soaring Birds
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Dinner & A Movie
A Whole Lot of Summer in Nelson Mandela Bay
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Turn it Up!
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Books
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Corporate Comfort – Silverbirch@Birchwood
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Gadgets
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A Summertime Sojourn – The Langeberg
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The Way Life Should be Lived – Prince’s Grant
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Meeting Lady Gaga & Seal
/ Airline Info 10/
CEO Letter
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Realising Dreams
/ Motoring
144/ Meet the Crew 146/ Airline Information
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VW Tiguan
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Hyundai Tucson
148/ Flight Schedule
101/ Mercedes-Benz SLC
151/ Passenger Letters
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Volcanic Park – Pilanesberg Game Reserve
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Ceo SA EXPRESS Head of Department: Communications Refilwe Masemola Tel: +27 11 978 2540 Email: rmasemola@flyexpress.aero Customer Care Department Tel: 0861 729 227 Email: customercare@flyexpress.aero Twitter: @flySAexpress Facebook: SA Express Airways
Looking Forward Dear passengers, As we approach the end of 2016, our minds inevitably focus on the coming year – on strategic thinking and setting in place long-term strategies. We have certainly sharpened our pencils to improve profitability at SA Express and to fulfil our mandate of broadening air connectivity in Southern Africa so as to improve regional trade and business. During the past year we evaluated each of our routes regarding profitability and are pleased to announce we are retaining them all, and have decided to add another domestic route, Cape Town to Mthatha, effective from 1st December. SA Express will continue to aggressively promote connectivity in South and Southern Africa through our own operations and our codeshare partners, SAA and Mango. The SA Express strategy includes focusing on remote destinations generally neglected or under-served by other airlines, but where the demand outlook for a premium product is strong, load factors are high and where traffic flow in both directions makes economic sense. Our ongoing route optimisation programme is but one of a number of initiatives under way to ensure our airline remains profitable. Another is the introduction of two Bombardier CRJ 900 aircraft in November and December 2016. The introduction of these new jets will ensure that our schedule credibility is restored and that we can deliver on our service promise of on-time performance. A key input to our strategic thinking is networking and participation in international forums. One of the industry’s key networking opportunities is the Airlines Association of Southern Africa (AASA), an organisation I have the pleasure of chairing. As CEO of SA Express and Chairman of AASA, I co-hosted its 46th Annual General Assembly (AGA) in Namibia recently. AASA is an important organisation within the regional aviation industry, as it represents the mutual interests of its members. There are currently 19 airlines as full members and 29 associate members, the latter including major players such as airports, weather services, aircraft manufacturers, tourism companies and the like. Actual membership is open to all airlines based in African countries south of the equator, including the Indian Ocean islands. AASA leads and coordinates the airline industry position on airport, airspace and civil
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aviation issues, as well as consumer legislation and environmental and tourism matters, and provides media response to important industry issues. With AASA’s focus on issues related to improving the continued sustainability and profitability of member airlines, the regular liaison and good working relationship with its members and partners is highly valued. Under the theme “Airlines in Uncertain Times” aviation stakeholders gathered to map a vision that will steer the course for the industry next year following what for us has been a challenging, though interesting year. However, what is “challenging” for industry participants is generally good for consumers in the form of greater competition and more affordable ticket options. Notwithstanding the issues we face as a highly regulated, capital intensive industry, as well as a steeply taxed one in Southern Africa, we remain aware that airlines play a critical role in opening up the African continent to regional and global trade. The organisation is driving new and innovative technologies such as e-freight initiatives and extensive customs modernisation programmes. For South African businessmen and -women, this is opening up different and exciting countries in the region – such as Ethiopia, Kenya, Cote D’Ivoire and more – in what is an ongoing initiative. Enhanced air transport connectivity is key to the progress and accelerated economic transformation of Southern African countries. I believe that through collaboration and consultation we can achieve this. Finally, it’s Movember. In November, men grow moustaches to raise awareness of the crisis in the state of men’s health. Men die on average six years earlier than women, often because they experience worse longer-term health. Globally, cancer rates for men are worsening at a rapid pace. Three-quarters of suicides are committed by men. Our fathers, partners, brothers and friends are facing a health crisis that is not being talked about. SA Express thanks you for your continued support and we look forward to welcoming you on board again very soon. Yours in aviation Inati Ntshanga CEO of SA Express
Reservations Support Tel: +27 11 978 9905 Email: groupsales@flyexpress.aero Group Reservations Tel: +27 11 978 5578 Email: reservationslist@flyexpress.aero Sales Office Email: sales@flyexpress.aero INDWE Cover Image © iStockphoto.com Images © iStockphoto.com & Quickpic Publisher Bernard Hellberg | bernard@tcbmedia.co.za Marketing and Communications Manager Pam Komani | pam@junecommunications.co.za Editor Nicky Furniss | nicky@tcbmedia.co.za Layout and Design Renier Keyter | renier@tcbmedia.co.za Features Writers Julie Graham | julie@tcbmedia.co.za Sarah-Claire Picton | sarah@tcbmedia.co.za DIRECTORS Bernard Hellberg l bernard@tcbmedia.co.za Pam Komani | pam@junecommunications.co.za ADVERTISING SALES Tel: +27 12 425 5800 National Sales Manager (Regional & SADC) Bryan Kayavhu | bryan@tcbmedia.co.za +27 83 785 6691 Manager: National Sales & Business Development Chantal Barton | chantal@tcbmedia.co.za +27 79 626 0782 Senior Account Managers Nikki de Lange | nikki@tcbmedia.co.za +27 83 415 0339 Calvin van Vuuren | calvin@tcbmedia.co.za +27 82 5826873 Gertjie Meintjes | gertjie@tcbmedia.co.za +27 82 757 2622 DISCLAIMER: All material is strictly copyrighted. All rights are reserved. Reproduction in whole or part is prohibited without prior permission from the publisher. Opinions expressed in Indwe Magazine are not necessarily those of SA Express. Information has been included in good faith by the publisher and is believed to be correct at the time of going to print. No responsibility can be accepted for errors and omissions.
SA Express now offers you business class on the direct flight between Johannesburg and Lubumbashi * 40kg baggage allowance - for business class only * Book your seat now, visit www.flyexpress.aero or your local travel agent.
SA Express is a proud member of the SAA Voyager programme. www.flyexpress.aero
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Realising
Dreams
The SA Express Cadet Programme More South African women are fulfilling their dreams of flying a commercial airplane in a field long dominated by men – but it is still somewhat of a rarity.
Text & Image © SA Express “I had no idea why people used to say to me: ‘You can’t be a pilot because you are a woman,’ ” says Nomsa Miya, who joined the SA Express Cadet Programme in August 2011. She graduated in December 2012 with her Air Traffic Pilot License (ATPL) at Port Alfred, Eastern Cape, and is today employed by SA Express as a First Officer on the Dash 8 Q400 fleet. Her dream, in fact, had been to be an air force pilot. The Cadet Programme is part of SA Express’ drastic shift in its gender structure within flight operations. Pilots currently represent 18.5 % of our staff complement, of whom 10.5 % are black and 14.2 % female, surpassing industry targets. Our talent pool also includes 1.3 % cadets in training at the Flight School. There are still many obstacles to a woman becoming a pilot, and even close family tried to persuade Nomsa that it was more of a pipedream than reality. “I had trouble persuading my dad about my dream,” she admits, and as a result she deferred that ambition. Instead, she studied a BSc (Hons) Degree in Physiotherapy at the University of Cape Town (UCT). She planned to work and save the money to learn how to fly, but considering the expense she knew that this was a longterm goal. Fortunately, she came across an advertisement for the SA Express Cadet Programme in a local newspaper. She immediately applied and passed all the exams and medicals. “The Cadet Programme helped me to achieve my childhood dream – it would otherwise have taken a lot longer. The
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programme itself was wonderful from the point of view that we were a tight team and learned as much from each other as from the programme itself.” The programme was so powerful that it has left a lasting impact on Nomsa, who today spends much of her time helping others. She is, for example, a facilitator of the airline’s Safety Management System (SMS) awareness programme for flight deck crew, and helps newly recruited cadets acclimatise during their training. She is also passionate about youth development and enjoys interacting with young people, inspiring them to follow their dreams. Many people might consider a job in physiotherapy as a prized career in its own right, but Nomsa says nothing can beat the life of a pilot. “I just love being in the sky – my office has a view of the clouds.” There were several landmark moments in her Cadet experience. “Obviously, one big moment was my first flight with an instructor; another was my first solo flight; and finally qualifying as a licensed commercial pilot.” When she looks back at the nervousness and excitement associated with some of these “firsts” she cautions new cadets that it is the product of “really hard work”. That nervousness has today been replaced with another emotion whereby as a qualified pilot, she is only too aware that she holds the lives of her passengers in her hands. It is for this reason she has chosen to take a personal role in safety training at SA Express. “I’m always careful because every flight is different,” she says. Like all professions, pilots are required to participate in continuous professional development in the form of mandatory training every 12 months – something that SA Express has increased to every six months. Nomsa encourages every woman who has dreamed of being a pilot to doggedly pursue that ambition. To those following in her footsteps she advises: “Put in the hard work and never give up.” It is not without challenges, of course. Nomsa says that she initially struggled with the more technical aspects of the pilot training relating to navigation, until she sought help from those who better understood the technical aspects of an aircraft. This is where working as a team is especially helpful. “I see myself in the future possibly flying bigger aircraft, helping more with the Cadet Programme and growing within SA Express.” As to her father’s objections, Nomsa says that though he has since sadly passed away, “he ended up being my biggest fan on the day I qualified”.
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Need to Know
Mixed Media Until 25th November Being Here (And There), The Gallery at Grande Provence, Franschhoek
An exhibition of major works spanning the illustrious 40-year career of South Africa’s preeminent contemporary sculptor, Andries Botha, will be running at The Gallery at Grande Provence in Franschhoek this month. Botha, whose mixed-media sculptures have been exhibited across the globe but are rarely seen in South Africa, will be showing four works created in his Durban studio, representing a timeline of his life as an artist. In addition, the exhibition includes ten large digital prints and four multi-media maquettes. Given his ambivalence towards exhibiting his works in a public space, the exhibition –considered one of the most important art events in South Africa this year – sees Botha embarking on a personal journey from the private into the public self. The gallery at Grande Provence will be open daily from 10h00 to 18h00. Email gallery@grandeprovence.co.za for more information.
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Sugar & Spice & All Things Nice 30th November to 4th December Montecasino Christmas Market, Johannesburg
The Montecasino Christmas Market is a riot of enchanting stalls colourfully crammed with gifts, decorations, and edible treats, set against a Tuscan backdrop amidst the festive atmosphere of a traditional European Christmas market, complete with real Christmas trees, the sound of carols, and the smell of freshly baked mince pies. Come along and shop for the perfect handcrafted gift for family and friends, soak up the village atmosphere, and sample traditional Christmas fare like hot roasted nuts, fruity Christmas cakes, mouth-watering biscuits and all the delectable tastes associated with this special time of the year. Children will be entertained in the dedicated kiddies’ area – with an opportunity to whisper their wish list in Santa’s ear while Mom and Dad browse for gifts.
// www.montecasino.co.za
The Magic of Bubbles 3rd & 4th December The Franschhoek Cap Classique and Champagne Festival, Franschhoek
The social event of the year promises amazing weather, beautiful people dressed to impress, and South Africa’s finest Méthode Cap Classiques (MCC). Local MCC producers at this year’s event include, Morena, La Motte, Boschendal, Noble Hill, Plaisir de Merle, Anthonij Rupert Wyne, Pongracz, and Villiera. France’s champagne houses will be represented by Piper Heidsieck, Champagne Guy Charbaut and Veuve Clicquot. Guests can keep hunger at bay with a range of delectable delights from some of Franschhoek’s best restaurants, including Bread & Wine, Haute Cabrière, Le Franschhoek, L’Ermitage, and Mont Rochelle. This year’s theme is “Black and White with a Floral Flair” and the bestdressed couple each day will be awarded with a R5,000 Mastercard gift card. Tickets are available from www.webtickets.co.za.
// www.franschhoekmcc.co.za
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Need to Know
Rock the River
Durban Dining
2nd to 4th December River Republic, Round the Bend Camp, Swellendam
17 th, 18th & 22nd November Le Creuset Dinner & Curry Master Class, The Oyster Box, Durban
River Republic (organised by the same team that runs the popular Up the Creek festival every year) will give music lovers something extra to look forward to this December, including a venue that boasts beautiful green grass, tall trees, and a stage right next to the Breede River. The line-up for this year is fun, fast and footloose and includes some of South Africa’s best bands and DJs – think Adrian Gemini, Crimson House, DJ Dirtroad, Forefront, Opposite the Other, Jackal and the Wind, Manouche, MC CREE, Sir Sean Young, Slow Jack, Southern Wild, The Jackie Oh’s, The Liminals, Tom James UK, Veranda Panda and Tuin.
The Oyster Box has a number of entertaining events to look forward to in November. Le Creuset will be collaborating with executive chef, Kevin Josephs, to prepare two extraordinary meals cooked with the full suite of Le Creuset’s colourful cookware. To be held on 17th November, the Le Creuset Dinner is paired with a selection of wines chosen by The Oyster Box Sommelier, while the Le Creuset Brunch on 18th November will include a culinary display followed by a full brunch menu created especially for the occasion. During the Curry Master Class on 22nd November participants learn to use traditional and modern Indian cooking methods to make a range of samoosas, curries and accompaniments, followed by a three-course paired dinner, featuring some of the dishes explored during the class. Take home a goodie bag with a selection of the Oyster Box’s secret herbs and spices, detailed recipes and an apron.
// www.riverrepublic.co.za
// www.redcarnationhotels.com
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Wine, Whales and Wheelies 4th to 11th November FNB Wines2Whales, Western Cape
Celebrating its 8th anniversary this year, the Cape’s most loved three-day mountain bike (MTB) race, the FNB Wines2Whales, will kick off at the picturesque Lourensford Wine Estate in Somerset West this November. Riders can choose between the fun-filled FNB W2W MTB Adventure, the slightly more relaxed FNB W2W MTB Ride and the action-packed FNB W2W MTB Race. Each of the three events will follow the same magnificent route, through (and over) 13 wineries, 26 private farms, and six mountains, as well as historic roads, mountain passes and nature conservation areas (including the Kogelberg Biosphere), before finishing at Onrus Caravan Park, within sight of the famous whales of Hermanus.
// www.wines2whales.co.za
Need to Know
Sales and Marketing 27 th November The Market at Val de Vie, Paarl
Val de Vie Estate welcomes you to join them for an exciting day out in the exquisite Paarl-Franschhoek Valley at their monthly Sunday market. Each market will offer a variety of unique homemade fare sold from food trucks and vendors, as well as fun activities for children and sports events to suit anybody. Sports events include a cross country and family fun run, sponsored by Optimum, the Val de Vie Triathlon, and the much anticipated Bridge House Mile, sponsored by Standard Bank. In true Val de Vie style, you can watch a thrilling game of polo while sipping on a crisp glass of the estate’s superior wine and relaxing to live music from some of South Africa’s most loved artists. Held on the Polo Pavilion’s terrace, the Market at Val de Vie has something for everyone to enjoy.
// www.valdevie.co.za
A Night Full of Phil 17 th November to 4th December One More Night, Emperors Palace, Johannesburg
16th & 30th November Stellenbosch Street Soirees, Stellenbosch
One More Night is a brand new tribute show that will feature both the story and the iconic music of legend Phil Collins. For the first time in South Africa, this superb production will showcase all of his greatest pop songs and ballads, including the charttopping hits “Another Day in Paradise”, “Sussudio”, “Groovy Kind Of Love” and “You’ll be in My Heart”. This dynamic twohour concert will be performed live by the multi-talented South African drumming vocalist, Victor James Chapman, backed by an incredible ten-piece band. What sets One More Night apart is that the classic Collins’ “two drummer” line-up forms an integral part of the act, with a tight horn section and glorious guitar solos that will make the songs come to life. Tickets are available through Computicket.
Warmer weather and longer days echo the return of the ever-popular Stellenbosch Street Soirees – bi-monthly street parties bringing together wine farms, restaurants, locals and visitors in the vibrant streets of the City of Oaks. The Stellenbosch Street Soirees will take place every second and last week of the month and bring together a hip crowd to immerse themselves in the inimitable food and wine culture of this forever young town. The first pop-up street party will spill onto bustling Drostdy Street on 16th November, when cars will make way for festival goers. It is a vibrant, after-work street party where strangers become friends over a glass of wine, with gourmet snacks by resident eateries and upbeat vibes by talented local musicians.
// www.emperorspalace.com
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Take to the Streets
// www.wineroute.co.za
Bits & Pieces
A Tea-Topia Whether you are interested in historical happenings, nature’s wonderland, an adventure getaway, a relaxation haven or exploring good cuisine, Citrusdal is certainly a must-visit. Situated in the Olifant’s River Valley in the Western Cape, this area is one of the only places in the world where Rooibos grows indigenously. Speaking of tea, why not pop into Carmien Tea for an exciting tea tasting and tour? A stop at the popular Kardoesie Farmstall is a must for any rumbling tummy, and visitors staying over will certainly not find it difficult to source accommodation options catering to any type of traveller’s needs. Indeed, Citrusdal, a haven for the hungry mind and soul, is the place to go. For more information, call Citrusdal Tourism on +27 22 921 3210.
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Amarula Reality
An Historical Haven
Amarula has produced an immersive virtual reality (VR) experience to allow consumers to explore Africa’s open spaces, wildlife, beautiful people, unique cities and diverse culture as never before. “The VR experience brings to life Amarula’s ‘Made from Africa’ story through a fully engaging and immersive 360-degree journey, offering insight into Africa’s natural and cultural wonders,” says Mncedisi Junior Jekwa, Amarula’s Global Marketing Manager. “Viewers will get to experience the story of the brand and how it is truly made from Africa. From the Marula trees growing wild, to the maturation houses and eventual product experience – each scene offers the consumers a step in the Amarula brand story and the Amarula process.” View the experience on YouTube by searching for Amarula VR: Made from Africa.
If absolute peace and tranquillity in a postcard-perfect location is what you’re after, Bellingham Homestead, in the heart of the Franschhoek Winelands, is the perfect place for you. Lush, manicured gardens popping with colourful flowers and frequented by a pair of resident owls create an almost fairytale haven. The estate’s self-catering suites – complete with rose gardens and breathtaking mountain views – provide the perfect retreat. The large gardens also make Bellingham Homestead the ideal venue for small, intimate celebrations, private lunches, conferences and picture-perfect weddings. And of course, who could forget the award-winning Bellingham wines? All income generated from functions, events, and accommodation is also donated to charity. It really doesn’t get much better than this. For more information, visit www.facebook.com/Bellingham-Homestead
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Dinner & A Movie
Talk of the Town Located in Cape Town’s Corporation Street, just a short walk from the Company Gardens and Parliament, Townhouse Hotel is an ideal choice for business travellers. The stylishly decorated rooms have spacious work stations and free Wi-Fi – both appreciated pluses for those who need their hotel room to be an office too. Townhouse also caters to conferencing needs with a 550 m² events hall. State-of-the-art facilities, specialist
planning, as well as a banqueting team will ensure any event is a success. When at Townhouse, don’t miss out on an evening at the onsite restaurant, Trees. A definite recommendation when dining here is the prawn laksa for starters, as well as the restaurant’s modern take on chicken korma curry (on the seasonal spring menu). An array of delicious local vintages adds to Trees’ reputation as a dining hotspot.
// www.townhouse.co.za
Fantastic Beasts and Where to Find Them Fantastic Beasts and Where to Find Them is an all-new adventure set in the wizarding world created by author JK Rowling. Academy Award winner Eddie Redmayne stars in the central role of wizarding world magizoologist Newt Scamander, under the direction of David Yates, who helmed the last four Harry Potter blockbusters. The movie opens in 1926 as Newt has just completed a global excursion
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to find and document an extraordinary array of magical creatures. Arriving in New York for a brief stopover, he might have come and gone without incident, were it not for a NoMaj (American for Muggle) named Jacob, a misplaced magical case, and the escape of some of Newt’s fantastic beasts, which could spell trouble for both the wizarding and NoMaj worlds.
An Enviable MCC Lanzerac Blanc de Blancs Brut is a premium Stellenbosch MCC made in the traditional Champagne method. The fruit for this MCC is grown in the quiet vineyards of the Jonkershoek Valley of Stellenbosch, known for its slightly cooler breezes. This provides the ideal terroir for the Chardonnay grapes used in the Blanc de Blancs which accentuates the profoundly flavourful characteristics of early harvested, zesty grapes. Delicate, dry and crisp, this non-vintage MCC has been described by an influential wine journalist as the most elegant vintage of the millennium thus far. It is the perfect wine to enjoy on its own but will also complement foods such as duck liver parfait, smoked salmon or caviar. For the pièce de résistance the MCC is a match made in culinary heaven when paired with freshly shucked oysters or honey-and-orangeglazed duck. For more information, email winesales@lanzerac.co.za.
Turn it Up!
ZakEmo
ZakEmo was introduced to the South African music listening public when he finished in the Top 3 of SABC 1’s music reality show 1s & 2s. He is also the leading member of a collective of four young producers, known as the EmoBoys. Having remixed and produced tracks for a variety of established artists, DJs and the new and happening hip-hop sensation D.O.G , he has now expanded his repertoire and his horizons with his own 14-track album Dance Affairs, which includes the street track of the same name as well as the hit first single “Ingane Zabantu”. The album features collaborations
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with some of the freshest new names on the South African House scene – vocalists Poncho M, Linkeng and Vic Sambo, as well as co-producer, Ex Plosive, to name a few. ZakEmo produces, DJs and plays live drums, and he will be combining these talents around the country in various performance formats throughout 2016, in support of Dance Affairs. “I have watched my peers succeed in the industry, but it was not till now that I really started looking forward to seeing what my future holds,” he says. For more information, search for ZakEmo on Facebook, Twitter and Instagram.
n o i h s a F n a c i r Af y p o r h t n Phila Kisua
t African ring a vibran ea w k al tw ca n the e often el sways dow e designers ar Th . ca ri Af When a mod ith to do w on holiday, have nothing lours of Africa co print, it may e th run ith w the garments ho fell in love ets, and had re Westerners w st e th fr in w outfit om signs they sa is wearing an el od m e copied the de e th s . Unles make sure th eap in China termined to de ’s at th up on the ch d r taste fo ng bran international African clothi the growing Kisua, a panom fr fit ne e ground be people on th . African styles ones Text: Lesley St lied pp Images Š Su
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“The global fashion industry has taken African culture over the last few years and made billions of dollars, of which Africa has seen practically nothing,” says Sam Mensah, the founder of Kisua. “It’s great to see African-inspired fashion on the catwalks. But the fabrics are not made in Africa, there’s no real involvement from Africa’s fashion community, and this multibillion dollar business hasn’t economically benefitted the continent, created jobs or put more kids through schools.” That’s changing thanks to his company, which can now boast that superstar Beyoncé owns a few of its outfits. “We’ve had Beyoncé wear our clothes, not because we paid her money but because she buys into what our brand stands for,” Mensah says. One of the singer’s stylists found Kisua online and dropped them an email. “I thought it was a prank but I have some friends in the entertainment industry who checked this designer out and she was genuine. She wanted to place an order, but in the end we gave it to her because we were quite chuffed she was supporting us,” he says.
Mensah comes from a solid business background rather than the arty fashion world, but his acumen is in giving designers, fabric manufacturers and seamstresses an opportunity to reach global markets. Mensah is the former head of investments in Africa for Intel Capital, a division of the massive technology company Intel. He’s combined his knowledge of both money and information technology to help African designers and their start-up companies go global through the smart use of e-commerce. “What we have to figure out in Africa is how to bridge the gap between having great energy and inspiration and being able to turn it into a business with distribution and marketing and serving customers all over the world. It needs a combination of capital, skills and technology,” he says. “Our relatively small African brand is getting international exposure and none of this would be possible without the Internet and social media.” Kisua is based in South Africa but its business model sees no borders. It sells online through its own website, and the
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world’s largest online luxury fashion retailer, Yoox.com, also sells its outfits. It works with potential designers throughout Africa who submit their sketches online. “The designers email us – they may not have very sophisticated software but they have access to basic technology and can drop us an email with a sketch. We take that and do a more a formal design,” Mensah explains. Kisua’s professional designers then liaise with them to hone the styles, and if a design is accepted, the creator receives royalties from the sales of it. Several of its designers are Nigerians, including Beatrice Black Atari, who is a fan of 1950s silhouettes with a modern African spin of using wax print fabrics in aqua, gold and earthy neutrals. Jamil Walji of Kenya designs fluid, feminine outfits with panelled tailoring and runs his own fashion label in Nairobi. Tina Lobondi from the Democratic Republic of Congo aims for elegance in luxurious fabrics and wax prints. Ghana’s Akosua Afriyie-Kumi specialises in ethnic and ethical handbags and works with a
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female co-operative in Bolgatanga to create hand-woven raffia and leather bags using traditional techniques unique to the area. Each bag takes a week to complete. To make sure orders can be delivered to numerous countries within 48 hours, Kisua holds stock at distribution centres in the US, the UK and Johannesburg. “What makes that work is the technology. There’s
Kisua is based in South Africa but its business model sees no borders. never been an African fashion brand that’s used technology on the scale that we have, with warehouses all connected to the same technology platform thousands of miles apart. We are the only fashion company on the African continent that has the ability to deliver to you in any part of the world,” Mensah says. Social media has given its sales a massive boost too, and it has thousands of followers
on Instagram. “We have gained a lot of traction without spending a lot of money because of our strong online business and using social media to tell our stories.” The stories he wants to tell include fair trade principles, profit sharing for the creative team, and decent wages for the factory workers so that African people finally benefit from the global love of African fashions. “We don’t have the cost structure to compete with China on price, so to produce fashion in Africa you have to play to your strengths, and we are good at quality and creating opportunities for designers – those are things that consumers care about,” he believes. “You have to offer them value, but people care about who made my clothes, how were they made, what kind of impact they have on the environment, what kind of dyes were used and are they supporting local economic development or empowering women.” They also care about looking good, and with Beyoncé as an unofficial model, Kisua’s fortunes are on the rise. Visit https://kisua.com to start shopping.
Itshware ka bokamoso. Kae kapa kae. From Gabs to every corner of Botswana. Itshware ka the network with the widest coverage. Itshware ka BTC e ntsha
Live connected.
MAXIMIZE AERO ADVANTAGE AND CONTROL
e i p o r h t Philan ode de la m e n i a c i r f a Kisua
que les terminée à ce dé t es i qu icaine qui ments panafr ode africaine arque de vête ant pour la m m ss e oi un cr t t es en a Kisu de l’engouem e bénéficient gens sur plac le. Stones Texte : Lesley e internationa frappe la scèn pplied Su Images ©
/ « A l’échelle internationale, le secteur de la mode s’est approprié la culture africaine ces dernières années, il y a gagné des milliards de dollars mais l’Afrique n’en a pratiquement pas vu la couleur », déclare Sam Mensah, le fondateur de Kisua. « C’est formidable de voir une mode d’inspiration africaine dans les défilés. Mais les tissus ne sont pas fabriqués en Afrique, il n’y a pas vraiment d’implication des acteurs du monde de la mode du continent, et ce commerce de plusieurs milliards de dollars ne bénéficie pas économiquement au continent, que ce soit en créant des emplois ou en envoyant plus d’enfants à l’école par exemple. » Grâce à son entreprise, qui peut se vanter du fait que Beyoncé possède quelques uns de ses modèles, cette situation est
en train de changer. « Beyoncé porte nos vêtements, non pas parce que nous l’avons payée pour cela mais parce qu’elle adhère à ce que notre marque représente et se bat pour », déclare Mensah. Une des stylistes de la chanteuse a trouvé Kisua sur internet et leur a envoyé un courriel. « J’ai pensé que c’était un canular mais des amis qui travaillent dans le secteur du divertissement sont allés vérifier et il s’est trouvé que cette femme était véritablement une des stylistes de Beyoncé », déclare-t-il. Mensah vient du monde des affaires et non du monde de la mode et des arts, mais son savoir-faire tient dans sa capacité à donner aux designers, aux fabricants et aux couturières la possibilité d’avoir accès aux marchés internationaux.
Mensah était auparavant en charge des investissements en Afrique au sein de Intel Capital, une division de la firme en technologie Intel. Il a combiné ses connaissances en matière financière et en technologie de l’information pour aider les designers africains et leurs start-up à exister au niveau mondial au travers l’utilisation intelligente du e-commerce. « Ce que nous devons figurer en Afrique, c’est comment combler le fossé entre notre inspiration doublée d’une grande énergie et notre capacité à la transformer en une affaire commerciale avec des circuits de distribution, une stratégie de marketing et une clientèle aux quatre coins du monde. Cela nécessite de combiner capital, compétences et technologie », déclare-
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t-il. « Notre marque africaine encore relativement petite reçoit une exposition internationale grâce à l’internet et aux médias sociaux ». Kisua est basée en Afrique du Sud mais son modèle commercial dépasse les frontières. Elle vend en ligne sur son site web, et le plus grand détaillant en ligne de produits de mode de luxe Yoox.com vend aussi certains de ses modèles. L’entreprise travaille avec des designers potentiels dans toute l’Afrique, qui lui soumettent leurs croquis en ligne. « Les designers nous contactent par courriel – il se peut qu’ils n’aient pas à leur disposition de logiciel sophistiqué mais ils ont accès aux technologies basiques et peuvent donc nous envoyer un courriel avec un croquis. A partir de ces croquis, nous développons
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un modèle plus formel », explique Mensah. Les designers professionnels de Kisua prennent ensuite contact avec eux pour affiner les styles, et si le design est accepté, le créateur reçoit une redevance sur les ventes du modèle. Plusieurs de ces designers sont nigérians, et parmi eux figure Beatrice Black Atari, qui est une fan des silhouettes des années 50 auxquelles elle donne une touche d’Afrique moderne en utilisant des tissus wax imprimés dans des tons dorés, bleu maritime et terre. Jamil Walji du Kenya crée des vêtements féminins fluides avec empiècements et possède sa propre marque de mode à Nairobi. Tina Lobondi de la République Démocratique du Congo recherche l’élégance dans des tissus luxueux et des imprimés wax.
Akosua Afriyie-Kumi du Ghana est spécialisée dans les sacs à main ethniques et éthiques et travaille avec une coopérative de femmes à Bolgatanga pour créer des sacs en raphia tissé à la main et des sacs en cuir en utilisant les techniques traditionnelles de cette région. Il faut une semaine entière pour fabriquer un sac. Pour s’assurer que les commandes sont livrées en 48 heures quelque soit le pays, Kisua garde des stocks dans des centres de distribution aux Etats-Unis, au RoyaumeUni et à Johannesbourg. « Il n’y a jamais eu une marque de mode africaine qui utilise la technologie à l’échelle à laquelle nous l’utilisons. Nous sommes la seule entreprise de mode sur le continent africain qui a la capacité de vous livrer n’importe où dans le monde », déclare Mensah.
Les médias sociaux ont aussi énormément stimulé les ventes de Kisua, avec des milliers de personnes qui la suivent sur Instagram. « Nous suscitons beaucoup d’intérêt sans dépenser énormément d’argent grâce à notre importante activité en ligne et l’utilisation des médias sociaux pour raconter notre histoire. » Ce qu’il veut raconter ce sont les principes de commerce équitable, le partage des bénéfices avec l’équipe de créateurs et les salaires décents payés aux ouvriers dans les usines de sorte qu’au final, les Africains bénéficient aussi de cette amour mondial pour la mode africaine. « Nous n’avons pas les structures de coût qui pourraient nous permettre de concurrencer la Chine sur les prix, donc si vous voulez faire de la mode en Afrique, il faut faire appel à vos forces, or nous sommes bons au niveau de la qualité et au niveau de la création d’opportunités pour les designers – et ce sont des choses auxquelles les consommateurs sont attachés. « Vous devez leur offrir un bon prix, mais les gens se soucient aussi de savoir qui a fabriqué les vêtements, comment ils ont été fabriqués, quels sont les impacts environnementaux, quels sont les types de teinture qui ont été utilisées et si leur fabrication soutient le développement économique local ou l’autonomisation des femmes. » Aller voir sur le site https://kisua.com pour commencer vos achats. /
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Old Town, New
Tricks Newtown
If you haven’t been to Newtown in Johannesburg for a while, chances are you’ve missed the latest wave of change, renovation and revitalisation that’s transformed the cultural precinct into an exciting destination for exquisite food, exciting shopping, and tantalising after-dark entertainment. Text: Keith Bain Images © Chris Saunders & Supplied
It’s been heralded as the largest inner-city investment since the Carlton Centre was built in the 1970s. And, in a few short years, it’s turned Newtown on its head, bringing a pulse back to an historic hood that’s long been associated with a few key cultural spaces, such as The Market Theatre. It all started in 2012, when ground was broken on Newtown Junction (www.newtownjunctionmall.co.za), a R1.3-billion retail mall and office block that – since September 2014 – has been bringing hundreds of thousands of new feet to the site of one of Jozi’s first meat, livestock and fresh produce markets. It’s directly across the road from The Market Theatre, which has also received a recent facelift. The shopping centre has quickly become a social hub, as well as a thoroughfare for people arriving in Newtown – people who live and work in the area say that it has brought a more pedestrianized atmosphere to the area, and has made the neighbourhood feel a lot safer. And, of course, besides meeting the shopping needs of the people who reside in Newtown, the mall has been bringing substantial numbers of visitors into an old part of town. It centres on a sociable piazza with fountains and giant Scrabble, as well as a mix of weekend entertainment that might
include marimba bands, djembe drummers, gumboot dancing, and puppet shows – all against a backdrop of wide-ranging retail outlets, supermarkets, restaurants, cinemas and a gym. Plus, it offers thousands of underground parking spaces for convenient access to Newtown’s newer developments. Overlooking the mall’s piazza is the year-old Trevyn and Julian McGowancurated retail emporium, Work Shop New Town (www.workshopnewtown.com), filling out the shell of a derelict 1,200 m² former potato shed. “The corrugated roof and pillars of the heritage structure have been retained,” explains Lauren Bydawell, who manages the space. “The idea was to resurrect its original functionality by creating a permanent market, the difference being that instead of vegetables and livestock, it’s now celebrating South African design and fashion.” The McGowans set out to assemble the biggest concentration of contemporary African design brands in the country, and there are around 40 retailers in place, many making their Joburg debut. “A feature among these store-holders is that they’re rethinking African design, giving African fashion a contemporary spin,” says Bydawell. Epitomising this ethos is MaXhosa by Laduma’s knitwear and Unknown Union which has, for example, created duffel
coats from Basotho blankets. Aside from iconic brands such as Love Jozi, Maria McCloy, Pichulik, and clothing label Black Coffee, there’s a workshop space leased by The Bubblegum Club, Lex Trickett and Jamal Nxedlana’s “cultural intelligence agency” which serves to tell the stories of Jozi youth culture – their space is occupied and activated by a new artist or influencer each month. To recharge mid-shopping spree, there’s Town (facebook.com/townthebar), a speakeasy-style dim sum and beer bar serving unfussy Afro-Asian fusion food by Zimbabwean dumpling chef, Canaan ‘S’bu’ Msongelwa. Japanese whiskies, craft beer and artisanal cocktails vie with baristaengineered coffee, and the in-house entertainment runs to fashion events, ping pong tournaments, art exhibitions, and DJfuelled parties. Named for the fact that its traders once bartered and paid for produce in potatoes, The Potato Shed (www.thepotatoshed.com), adjoining Work Shop New Town, is a steampunk-styled restaurant and craft brewery dreamed up by interior designer Maira Koutsoudakis. Celebrating industrialera cooking technology in a space that’s been refurbished with patterned tiles, burnished brass, and parquet flooring salvaged from the original construction,
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the venue simulates the atmosphere of an informal marketplace with its open kitchen and indoor-outdoor setting. The menu celebrates potatoes, be they roasted in the wood-fired oven, stuffed with soyglazed mushrooms and truffle mozzarella, fried with saffron mayo and black salt, or transformed into whirly triple-fried chips. Pokers of lamb are cooked in the fire-pit, chickens spiced with Mozambican “pele pele” and pulled pork belly is braised in the embers for eight hours at a stretch. Also served is a gourmet version of traditional bunny chow, while fish and vegetables are pickled in the on-site curing room where the chefs make their own biltong. The bar is a highlight in its own right, serving barrel-aged keg cocktails brewed from in-houses recipes. Over summer, picnics are also offered and there’s a choice of three different picnic baskets filled with imaginatively concocted flavours.
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Nearby, a public lavatory built in 1911 has been transformed into one of the country’s most visually theatrical dining and gallivanting venues. Called The Gentlemen’s Arthouse (www.gentlemensarthouse.com), it is another Koutsoudakis brainchild, and definitely the most playful repurposing of any of Newtown’s old buildings. “Think eccentric hipsters meet The League of Extraordinary Gentlemen,” says Koutsoudakis. The refurbished 78 m² Edwardian-era men’s “outhouse” (sounds like “arthouse”, get it?) retains its original façade, while inside, the original green tiles have been retained and the old urinals have, with the help of upholstery and cushy fabrics, been magically transformed into rather regal seating. The Old World atmosphere has been decadently ramped up with thick velvet curtains, cathedralstyle windows and a heavy wooden bar, as well as artworks by the likes of William
Kentridge, Kendal Geers, Gerard Sekoto, and Norman Catherine which adorn the Absinthe-green walls. Far from feeling like a traditional all-white art gallery, though, the small space feels like a boudoir – elegant, refined, and filled with eccentric bohemian touches to keep curious eyes entertained. Ironically, the bar’s new washrooms (and the kitchen) are outside the original lavatory building – in a refurbished container. Although the space functions primarily to host private events and functions, it opens to the public on Thursday evenings for a set six-course feast combined with welcome cocktails and a tantalising live show. Between servings of crocodile ceviche and sesame cones filled with beef fillet, biltong pâté and fig salsa, you might watch burlesque artistes unfurling from the ceiling while DJs spin their tunes and mixologists craft never-beforeseen-or-tasted potions using home-blended aromatics and antique glassware.
Stay Over in Newtown Overlooking Gentlemen’s Arthouse is the swimming pool at Joburg’s newest hotel, City Lodge Hotel Newtown. Aside from its bright, colourful décor, the hotel’s chief homage to the city’s heritage is an immense plaster mural by Carl Fouche Maritz. Featuring a panorama of Jozi’s city centre, it’s done out in dazzling golden hues and set above the hotel lounge. The bedrooms aren’t bad either. www.clhg.com
First Page Top left: A vintage corner of The Potato Shed. First Page Top right: Accessories designer, Maria McCloy at her outlet in Work Shop New Town. First Page Below: The Edwardian-era public lavatory that’s now a food and cocktail emporium, The Gentlemen’s Arthouse. Third Page Left: Vintage urinals have become throne-like seating inside The Gentlemen’s Arthouse. Third Page Right: Designers pose with their proudly South African products at Work Shop New Town. This Page: Newtown Junction has brought shopping and socialising into an historic part of the city. Apart from this growing list of venues worth travelling to Newtown to experience, the neighbourhood is now also part of the country’s ever-expanding First Thursdays movement (www.first-thursdays.co.za). The monthly after-hours event means night time shopping, live music and DJ shows, as well as extended gallery opening hours, with much of the pedestrian action concentrated in the Newtown Junction precinct. Past Experiences conducts a graffiti walking tour (18h30 to 19h30, www.pastexperiences.co.za) starting from the service lane between Work Shop New Town and the Market Theatre; live jazz happens at The Potato Shed; and at 21h00 doors open at Bassline for “Fire Thursdays”, the iconic club’s legendary weekly Ragga Night. Make sure you have Uber on standby. For culture vultures, Newtown is a hub of offbeat galleries, artist studios, and – thanks to The Market Theatre – the most important destination in Johannesburg for live shows. Even before the arrival of the Newtown Junction mall, a number of fascinating restoration projects gave old, unlikely buildings a new lease on life. Built in 1906 primarily to power the city’s new electrical
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tram network, the First President Street Power Station became the shortest-lived of Newtown’s three power stations after an explosion in the boiler house in March 1907. In 2004, its R150-million redevelopment as an education hub led to its opening as the Sci-Bono Discovery Centre – bono being TshiVenda for “vision” (www.sci-bono.com). With a focus on educating youngsters, the centre has a non-stop programme of events and changing exhibitions, and more than 350 permanent interactive maths, science and technology exhibits which help make it Southern Africa’s most-visited science centre, with a hands-on, immersive approach, encouraging young people to engage with – and touch – the displays. Directly across the road is SAB World of Beer (www.worldofbeer.co.za), a museum that celebrates Africa’s long history of beermaking, and looks at how – for thousands of years – beer has been an integral part of social and cultural life on this continent. Aside from unravelling SAB-Miller’s own European style of beer-making, there is information on umqombothi, the traditional Xhosa fermented beer made from maize and sorghum that is especially famous in
the Eastern Cape, as well as a recreated Soweto shebeen. There’s a lot to take in, but a 75-minute guided tour – capped off with a beer-tasting session and pub lunch in the Tap Room – helps to put everything in perspective. One block away, another inspired building transformation has resulted in what is today known as Turbine Hall. Providing back-up power to the city well into the 1970s, the Jeppe Street Power Station went up in the late 1920s, the last and largest of three steam-driven generating stations built in Newtown to supply electricity to the city. Out of service for many years, it’s been spared demolition and transformed into a multi-venue, modern function space with its coal hoppers and turbines as design elements and with a soaring basement, enormous concrete plinths, and light pouring in from added windows and skylights. Aside from hosting the annual midyear Turbine Art Fair, The Forum Company (www.theforum.co.za), which runs the space, specialises in pop-up gourmet events such as its street fair-style tapas and jazz evenings, and also uses the venue for monthly underground dinners.
MANAGED BY
UNLOCKING OPPORTUNITIES
FOR ECONOMIC GROWTH
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GABORONE • BOTSWANA
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23 - 26 NOVEMBER 2016
Flowers That Last
Forever
Browns The Diamond Store It is no secret that Browns The Diamond Store has had a long-standing love for our country’s national flower, the King Protea. One of the world’s most ancient flowers, the Protea has around 1,600 species, 92 % of which are found in South Africa’s Cape Floral Region. Proteas overcome the most trying conditions to blossom into magnificent flowers. They have adapted to survive wildfires thanks to their thick underground stems which contain many dormant buds that produce new growth after the fire. For these astounding qualities, the Protea flower has come to symbolise courage, flexibility and transformation.
Text & Images © Browns the Diamond Store
When designing their signature collection, Browns instinctively turned to the beautiful Protea because “it embodied all we wanted to communicate about true love through jewellery”, explains Larry Brown, CEO of Browns The Diamond Store. “The Protea is magnificent; it adapts, overcomes tough situations and, through it all, blooms once more – it is truly a testament to the everlasting quality of true love,” adds Brown. The designs of the Browns Protea collection took years to perfect, and every detail of this beautiful collection has been carefully considered. The Browns Protea is a registered design and is exclusive to
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Browns. “It was important for us to protect this design because we believe it embodies our appreciation for our beautiful country and the love between two hearts destined to be together,” Brown explains. The Protea diamond solitaire engagement ring is one of Browns’ most sought after pieces, as it is timeless, elegant and unique to the brand. Its delicate floral design truly sets this solitaire apart. The six-claw setting features Protea petals which cradle and protect the round brilliant diamond, whilst the shape of the band lifts the flower into the light, enhancing the brilliance and sparkle of
the stone. The Protea setting has been designed specifically to highlight the immaculate cut and clarity of Browns diamonds. The solitaire engagement ring is available in platinum, as well as 18 ct rose and yellow gold. In addition to the round brilliant solitaire, Browns has now added the chic princess cut diamond to the Protea collection. The Protea solitaire pendant and diamond studs are ideal for everyday wear or for special occasions. The diamonds in the studs are hand-selected and perfectly matched in size, colour and clarity. Each diamond is perfectly surrounded by the
petals of the flower and the settings sit flush against the ear and neckline, ensuring that the diamonds are the star of the show. The Protea diamond eternities form a continuous line of perfectly matched round brilliant diamonds which symbolise how true love has no beginning or end. Like a bouquet of flowers wrapped around your finger, this interpretation of the classic eternity ring showcases each diamond in a four-claw setting and with the Protea’s petals on both sides of the ring, protecting each diamond. They can be worn on their own or stacked together to create a signature look. The eternity also sits hand-in-hand with the
Protea solitaire engagement ring. The Browns design team recently set out to create the finest and most intricate piece of diamond jewellery ever made in South Africa – one piece to truly showcase three generations of expert craftsmanship. This year, Browns introduced the “Protea in Full Bloom”, a spectacular set of three diamond dress rings. Some Proteas can flower for up to five years. It is therefore no coincidence that the “Protea in Full Bloom” has been five years in the making. Each detail of this beautiful collection was carefully and painstakingly considered until the perfect gold and diamond flowers blossomed.
The design stems from a split band influenced by the bold leaves of the flower. The Protea is brought to life through the shape of each petal as they catch the light from every angle. True to its inspiration, the ring is bold and striking, while still keeping its delicate and feminine nature. The collection comprises the Full Diamond Protea, set with over 200 diamonds, the TwoTone Gold Protea and the Pink Gold Solitaire Protea. More than 20 craftsmen – each with a different area of expertise – are involved in the making of a single one of these rings. For more information, visit brownsjewellers.com.
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Soaring Peaks, Soaring
Birds
Some things are pretty hard to beat. Watching an eagle ride a thermal until they’re nothing more than a pin-prick, and then diving at dizzying speed right towards you, is a sight to behold. But watching them do it against the backdrop of the mountains in the uKhahlambaDrakensberg Park, the peaks zigzagging against the hard blue of the sky, is enough to leave one feeling a little breathless.
Text: Will Edgcumbe Images Š Supplied
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Must Brings
R
Cash Camera Hat Binoculars Sunscreen
That may sound like a once-in-alifetime experience, but it’s the kind of thing the Falcon Ridge Bird of Prey Centre regularly dishes up to its visitors. Set on a lovely sloping hillside overlooking the Champagne Valley in the central Drakensberg, the centre is home to some of our country’s most beautiful birds of prey – including eagles, falcons, owls and vultures. The setting couldn’t be better for free flight displays from these amazing birds. The hour-long shows allow visitors to see the birds up close (though visitors are cautioned not to get too close), and demonstrate the power of a Wahlberg’s eagle, African fish eagle and Verreaux’s eagle, as well as the speed of the Lanner falcon and Peregrine falcon. It’s utterly absorbing watching Greg and Alison McBey, the husband and wife team who run the centre, interact with the birds and impart their knowledge. Even if you’re not particularly interested in birds, it’s likely you’ll be rapt as they explain how the birds hunt and the special techniques they’ve developed, which are then demonstrated at full, spectacular speed. Greg has always been interested in falconry, having been a member of the Natal
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Falconry Club since 1978. Before starting Falcon Ridge in 1999, Greg and Alison lived on the Bluff in Durban and travelled to Cato Ridge every day to train their falcons – a considerable round trip. “Falcons need open fields and stooping (a rapid descent from altitude) at 400 km/h, so you have to be prepared to travel to the hunting grounds,” Alison says. “So each afternoon the falcons and English pointing dogs would be loaded in the car and we would head up towards Cato Ridge. We worked normal jobs and then had to rush out of work at 16h00 to beat the afternoon traffic!” Starting the centre was another challenge. “We wanted to turn our passion into a business. We needed the perfect location and we found it in the majestic Drakensberg Mountains – the best backdrop a bird show could ask for,” Alison says. “We told our families we would be leaving our jobs and renting a house in the Drakensberg to do bird shows for a living. ‘Bird shows!’ they said. ‘Who wants to see birds fly? Why don’t you rather get some bunnies and tortoises?’ Well, 17 years later and we are proud to say we are the number one attraction on Trip Advisor for the Winterton area.”
Success, however, is the product of a lot of hard work, with the birds requiring daily training. “The birds are trained through food conditioning. Falcons have a high metabolic rate, so you have a daily opportunity to train them, whereas, in the wild, eagles would have only two good meals a week. Birds on display are trained to lures and are exercised on a daily basis for fitness. “The birds all have their own personalities, but our favourites would probably be our loyal birds like Hugo the Wahlberg’s eagle, Rorke the Verreaux’s eagle or Becky the African fish eagle, that thermal out of sight most days and with one single wave of the glove respond to a simple hand signal from so high. Not even your dog from that distance would be so obedient and loyal with that much freedom between you and him,” Alison says. The birds’ phenomenal eyesight never ceases to amaze Alison. “Our birds count the number of vertebrae on the chicken necks we offer from 2,000 feet away before they consider the reward worth coming home for.” As much as the centre is a great place for people to witness these birds do what
they do best, Greg and Alison also work hard to rehabilitate injured birds so they can be successfully released back into the wild. But not every bird comes to them injured. Some have been produced in captivity, including the two Verreaux’s eagles, for which Greg and Alison received special consent from Ezemvelo KZN Wildlife in order to care for them. Perhaps unsurprisingly, the weather is the centre’s biggest challenge. “We need our birds 2,000 feet in a thermal to show visitors those unforgettable power stoops. We need
sunshine. Sun creates thermals that birds of prey love to ride,” Alison explains. “On overcast days, the birds find the nearest tree to sit in. You would think, ‘Hey, you have wings, flap to 2,000 feet’ – but if you don’t know where your next meal is coming from, you don’t waste vital energy. The higher the bird, the more impressive the dive, so we need good weather.” Falcon Ridge Bird of Prey Centre holds daily raptor shows, except on Mondays and Fridays. As the shows are dependent on the weather, it’s worth calling Greg or Alison
McBey on +27 82 774 6398 ahead of time to see if conditions are favourable for a show. Gates open at 09h30 and the show starts at 10h30, so you’ll have an hour to walk past the aviaries and get a closer look at the raptors that call the centre home. Entrance is R85 for adults, and R40 for children under 12. There are no card facilities, so remember to bring enough cash for the entrance fee and to buy cool drinks, coffee or snacks from the kiosk. You can find the centre 2 km past the Drakensberg Boys Choir School on the R600.
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Experience ‘A Whole Lot of Summer’ in Nelson Mandela Bay Whether you are looking to relax along its miles of golden beaches, looking for leisurely distractions, or set for some adventurous activities, Nelson Mandela Bay is your ideal holiday destination this summer. Text & Images © Nelson Mandela Bay Tourism
Nelson Mandela Bay (which is made up of Port Elizabeth, Uitenhage, Despatch and Colchester) has everything a visitor expects to find on a South African holiday. The only city that is home to the Big Seven (elephant, buffalo, rhino, lion, leopard, Humpback whale and Great White shark) provides ample wildlife and safari opportunities. There is also 40 km of coastline that boasts a variety of Blue Flag beaches and hours of sunshine to enjoy them in. After a fun day out, enjoy the entertainment of the Nelson Mandela Bay nightlife. The city is also known as the mohair and Bottlenose dolphin capitals of the world, as well as the “5 Biome City” (as it is the meeting point of five of South Africa’s seven biomes). With a line-up of world class events set to take place this summer – such as the official opening of the season with fireworks, as well as kids’ entertainment, concerts, DJs, sporting events and more – it is set to be an entertaining few months. For the foodies, crafters, and arts and culture enthusiasts, one of Nelson Mandela
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Bay’s local markets are sure to provide a great experience, whether your style be traditional or slightly more off-beat. To make the destination even more accessible and affordable this summer, Nelson Mandela Bay Tourism has created the Nelson Mandela Bay Pass – a smartcard that allows free or discounted entry to experience a variety of attractions and activities, including the ones below, which are worth putting on your to-do list. Sandboarding at Sundays River is a thrilling adventure which starts with a scenic boat cruise where you will see the local birdlife feeding in their natural habitat. After ten minutes you will reach the famous Alexandria Coastal Dune field which is the largest, most impressive and least degraded dune field in South Africa. On an Ocean Safari in Algoa Bay, you can look forward to seeing Cape fur seals, numerous sea birds, shipwrecks, and even schools of dolphins. Visit the St Croix Island Marine Reserve and see the largest breeding colony of endangered African penguins in
the world (they number 20,000). Bottlenose dolphins are common throughout the year and are seen in schools of between 50 and 400. Common dolphins are sometimes spotted further offshore in majestic groups of up to 2,000 individuals, while Humpback whales frolic in the waves closer to shore. Revitalize yourself with a horse-riding vacation out of the charming seaside town of Sardinia Bay in Port Elizabeth and experience the exquisite freedom of riding along the area’s picturesque beaches. This is an area of great natural beauty, rich in wildlife, where time flows at a decidedly relaxed pace. Nelson Mandela Bay is definitely a hot choice for creating memories of this year’s summer vacation. For more information, visit blog.nmbt.co.za, nelsonmandelabay on Instagram, @NMandelaBay on Twitter and Nelson Mandela Bay-South Africa on Facebook.
Re-connect to nature. Share our pride. Experience your natural heritage.
Crossing the Orange River at /Ai/Ais-Richtersveld Transfrontier Park
Come and explore the South African National Parks in the Northern Cape known as the ARID REGION. The region consist of five parks widespread across the province. The five parks are Augrabies Falls National Park, /Ai/Ais – Richtersveld Transfrontier Park, Kgalagadi Transfrontier Park, Mokala National Park and Namaqua National Park
For more information and reservations make use of the following details. Tel: (012) 428-9111 Fax: (012) 343-0905 Email: reservations@sanparks.org Website: www.sanparks.org
Volcanic
Park
Pilanesberg Game Reserve If one was to guess which was South Africa’s most popular game reserve, it’s likely that nine times out of ten the answer would be the Kruger National Park. Whilst this was the case for decades, Kruger recently slipped to number two behind none other than Pilanesberg Game Reserve, which abuts Sun City in the North West Province.
Text: Will Edgcumbe Images © Audrey Watters, Robert Nyman & South African Tourism
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Whilst Kruger is arguably the superior park in terms of size, history and the sheer number of animals that call it home, at 55,000 hectares, Pilanesberg is by no means a small park. In fact it’s the fourth largest in the country, and its proximity to Johannesburg (about a two-hour drive) coupled with the fact that it’s malaria-free, has seen its popularity soar in recent years. A Geeky Appeal The reserve’s charm extends beyond mere ease of access, though, as it’s also fascinating, geologically speaking, set as it is in the crater of a long extinct volcano, and fringed by three concentric ridges which have been termed the “Pilanesberg National Park Alkaline Ring Complex”. It’s one of the largest volcanic complexes of its kind in the world, and is home to rare minerals that fortunately in this case are not economically important. It’s worth taking a look at the park on Google Earth to appreciate the impressive size of the crater, and just how different the geology and topography of it is compared to the surrounding area. The unique geological nature of the area has meant that the landscape has survived thousands of years of erosion and stands high above the surrounding Bushveld plains. It also means that the topography of the park is extremely varied, from koppies to
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forested ravines, and bushveld to grassland. The park also lies in the transition zone between the Kalahari and Lowveld, which means that unique overlaps of mammals, birds and vegetation occur. The Star Attractions It’s no surprise then that the reserve is home to a fantastic variety of animal species, including healthy populations of the Big Five, not to mention cheetah, sable, kudu, zebra, giraffe, brown hyena and hippo. The park’s birdlife is excellent as well, with upwards of 360 bird species recorded, including ostrich, martial eagle, African finfoot, purple roller and secretary birds. With just under 200 km of wellmaintained road and track to explore (most of the road network isn’t surfaced, but can be navigated in a sedan quite easily unless otherwise stated), it would be easy to spend the entire day exploring the park and not even cover half of it – especially as there are numerous hides, lookout points, picnic spots and rest stops to enjoy along the way. Stay Busy If you don’t want to drive around the park yourself, various operators offer early morning or late afternoon game drives – the cooler hours of the day are best for spotting game – and your ranger may use their expertise to see if they can track
a particular animal of interest. It’s always impressive when a ranger spots a partial lion spoor on the side of the road from a moving vehicle. If exploring the bush from the back of a vehicle is a bit staid for you, then there’s nothing that sharpens the senses like a guided walking safari through the park. Your ranger will be able to show you some of the things you can’t appreciate from the back of a vehicle, such as insects and unusual vegetation, and you may even get reasonably close to some game if you move quietly. A hot air balloon ride is another, more exhilarating game-viewing option. Silent, romantic and incredibly special, a balloon ride will also give you the opportunity to appreciate the area’s geological features; a perspective which just cannot be gained from the ground. Accommodation in the park is as varied as the topography itself, with options ranging from rustic safari tents to luxurious five-star lodges. So whether you’re a budget traveller, travelling with your family, want to self-cater or enjoy full board, want to rough it or be treated like royalty, there’s an option for you. There’s also the luxury resort of Sun City next door, with its various hotels, golf courses, water park, casino and other facilities. Really, you’re spoiled for choice.
Game Reserve Etiquette The busier a game reserve, the more important it is to follow basic game reserve etiquette. That way, everyone can have a good time, and the animals can be left to their own devices. • Obey the speed limit. Not only will this increase your chances of seeing animals, but you’ll also be less likely to squash something. In the bush even the insects have right of way. • As tempting as it may be to bundu bash with your new 4x4, rather stick to the demarcated tracks or roads. This will protect the environs from damage, and potentially any nests, rare plants or slow-moving animals from an untimely end. • When there’s a rare or popular animal to be seen, it’s tempting to hog the best view or jostle with other vehicles for a good position. No one comes to the bush to be stuck in a traffic jam, so enjoy the sighting for a few minutes, and then give someone else a chance. • Turn off your sound system. • Don’t litter.
Bringing the
Power
Chloride Exide Botswana As Botswana celebrates its momentous Golden Jubilee, Chloride Exide Botswana is proud to be celebrating its Silver Jubilee at the same time. Text & Images © Supplied
Looking for distributors to sell Taurus Batteries within the region. Please send enquiries to marketing@chloride.co.bw or contact +267 3959990 www.chloride.co.bw Chloride Exide Botswana (Pty) Ltd. (CEB) was established in 1991 to produce automotive batteries for the Botswana market. Over the years the company has grown from strength to strength, and is now seen as one of the market leaders in producing automotive batteries within the region. Following a 20-year period of growth the company established a state of the art factory in Phakalane. This factory is capable of producing over 500,000 automotive batteries per annum. Approximately 70 % of the company’s output is now dedicated to the export market. A comprehensive range of batteries is now marketed in Malawi,
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Namibia, South Africa, Swaziland, Lesotho, Zimbabwe, Mozambique, Zambia and Angola. Locally the batteries are marketed under the Taurus brand by partner company Taurus Batteries. CEB was one of the first few companies in Botswana to attain a BOBS ISO 9001:2008 Quality Management Certification. Every process in the factory is closely monitored to ensure that the final product complies with international standards. The company produces over 50 different types of automotive batteries, and the product range is the result of many years of continuous development. Technology remains the key
to success, and improving performance through innovation and evolutionary design remains CEB’s goal in order to exceed customers’ expectations. In addition to automotive battery manufacturing, CEB is involved with the sales and marketing of Industrial and Deep Cycle batteries as master distributors for Trojan Batteries USA and Chloride Exide India Limited. These batteries are sold into applications such as telephone exchange, forklift trucks, golf carts, solar power systems, railway signalling, power distribution systems and other applications requiring standby power.
Plastic Pallets
www.premierpallets.co.za 083 756 6897 | pallets@premierpallets.co.za
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Romantic
Views Jeanne Marais
When she was a child, artist Jeanne Marais spent a lot of time expressing her love for colour and art in many forms, including by making colourful candles. Her friends loved them enough to want to buy candles of their own, thereby igniting Marais’ dream of one day pursuing her artistic dream and growing her creative talent into a business.
Text: Paula Rabeling Images Š Jeanne Marais
Lighter Storm
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Confidence
Mod Vintage
All Clear
Love Story
“I love to capture realism, sensuality, and emotion,” says Gauteng-based artist, Jeanne Marais, and she surely achieves this through her artwork, especially those of her female subjects. “My female subjects have a special place in my life: A lot of hard work, long nights, and lonely days standing in front of the canvas. They are my passion – I absolutely love painting their (sometimes overdramatic) dresses and romantic hairstyles.” Using oil paint on canvas applied with brushes and pallet knives, Marais creates her sensual and romantic works. From an early age, Marais knew that she had a creative spirit. Seeing her talent, Marais’ father gave her a choice when she finished matric: She could either go to university, or pursue her own creative ideas. The latter was on one condition – after three years, her level of income should be comparable to that of her peers who left college or university with a degree.
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Marais chose to go the more unpredictable route and decided to pursue her artistic dreams. She began working as an apprentice framer for Deon van Loggerenberg – one of the perks of the job being that she could also frame her own artworks. Fast forward to today and Marais is now an established artist with her work displayed in galleries around South Africa, including The Winelands Art Gallery in Durbanville in the Western Cape, and ArtE-Motion in Pretoria. For Marais, the artistic process begins with painting a base coat over her canvas before going in with a pencil to sketch her design. Then comes the oil paint, which is applied three to four times with brushes and palette knives, which can take several days. “The finished product eventually gets framed with a combination of framing materials that require quite some artistic consideration,” she explains.
One of Marais favourite things about completing an artwork is witnessing the reactions she receives. “I love watching people’s responses when they look at my work.” The responses that she first hears are from her family, “My husband and family are my biggest critics. [They are] always ready with honest advice on how to perfect the end result.” Besides her popular female figures, Marais also paints natural landscapes, cityscapes, birds, scenes from everyday life, flowers and children. “In my opinion, artworks must express the beauty of creation in different forms,” she says. All of Marais’ paintings of female subjects are extra special to her, as these take the most time. Her favourite artwork is a painting she created in 2006 of a “cheeky” lady with a gorgeous dress and lots of jewellery. “I sadly never took a photo. If I ever find her, I might try to buy her back!”
Bundu Bashing
inspired by arctic beauty
As well as giving her the option of letting her creative flag fly high, Marais’ father is also one of her biggest fans, and has helped her get her artwork out there. “My dad developed a print gallery of my works, which to date has grown into a collection of almost 300 printable images, available as limited edition giclée prints on canvas or high quality paper.” Looking back now, Marais acknowledges that she took a huge leap of faith when she chose to pursue her creative passion, however, it was well worth the risk: “The real advantage of my career as an artist is being in the fortunate position to do what I love for a living!” For more information, visit www.jeannemarais.co.za.
Cer a m iC COL L eC T iON W i t h s a p p h i r e c r y s t a l a n d S WA R O V S K I E L E M E N T S . W a t c h R 59 95 . R i n g c o m b i n a t i o n R 3270
Gallery Information Marais’ artwork can be seen in the following galleries in South Africa: • Blou Donki, Clarens • The Winelands Art Gallery, Western Cape • Lemon Tree Art Gallery, Hartebeespoort Dam • Art-E-Motion, Pretoria • Lindy van Niekerk Art Gallery, Western Cape • Portchie Gallery, Pretoria
w w w. b e r i n g t i m e. c o m
MAEHLER TRADING
' 031 502 4164 � info@maehlertr.co.za � www.maehlertrading.co.za
Corporate
Comfort Situated less than ten minutes away from the arrivals hall of OR Tambo International Airport, and with an hourly complimentary shuttle bus service running between Birchwood Hotel and the airport, Silverbirch@Birchwood is a fully upgraded “hotel within a hotel”, catering to the exclusive needs of Birchwood Hotel’s discerning business clients.
Text & Images © Supplied
Launched in February 2015, Silverbirch@Birchwood is situated in the quiet and tranquil gardens of the Birchwood Hotel. It boasts a separate, controlled access away from the hustle and bustle of the conferencing venues, as well as a dedicated check-in area within the main hotel reception. The 236 beautifully finished rooms, which are set apart from the main hotel, are expressly designed to ensure a peaceful and comfortable night’s rest. “Over the years we have grown our conference offering to such an extent that we are now the market leaders. This gave birth to Silverbirch, a distinctive product designed to meet a specific set of requirements very different from those of our larger groups,” says Kevin Clarence, founding director of Birchwood Hotel and OR Tambo Conference Centre.
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Other extras that set Silverbirch apart from the main hotel include a dedicated parking area, larger workstations in the rooms, limited high-speed Wi-Fi access (350 MB/day), fully equipped coffee stations, large strategically placed mirrors, highpowered hairdryers and an elegant business centre – all designed to ensure the most comfortable stay possible for the busy corporate traveller. Silverbirch@Birchwood also offers its clients a complimentary airport shuttle service, a dedicated porter facility, a turn-down service and a private breakfast room within close proximity of the rooms. Fine dining away from the crowds is available at the Grill@One Twenty – a modern grill house offering a variety of dishes to suit every palate – ensuring meals can be enjoyed in a quiet and relaxed environment. “Birchwood is a different place from when
we first started. It is constantly evolving and we are looking forward to making many customers happy in the years to come,” says Clarence. For more information, contact +27 11 897 0000 or visit www.birchwoodhotel.co.za.
About Birchwood The Birchwood Hotel and OR Tambo Conference Centre is the largest business-to-business conferencing facility in the Southern Hemisphere, playing host to thousands of business travellers, conference delegates and guests each year. It is situated only 10 km from OR Tambo International Airport, and set in 53 ha of gardens with 665 hotel rooms, 60 business conferencing venues and the Mangwanani Spa.
Fine Food, Fine Wine
Luxury in every way Great Mediteranean cooking is something to be savoured, treasured and remembered. For no other cuisine can match the exotic, yet subtle flavours that make up the favourite dishes of the region. Fortunately East London is blessed with Grazia fine food & wine, a perfect venue with a superb view over the Indian Ocean just as you might expect from a world-class restaurant with a reputation for serving the finest authentic dishes, accompanied by a wide selection of wines. Tel: 043 722 2009 ¡ 043 722 2010 www.graziafinefood.co.za
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A Summertime
Sojourn The Langeberg
Sara-Claire Picton takes us to the Langeberg, journeying along one of the oldest wine routes in the world – Route 62 – to explore the many gems of McGregor and its neighbouring towns of Robertson, Bonnievale, Ashton, and Montagu.
Text: Sarah-Claire Picton Images © Daniele Debellis, Ryan Abbott, Sarah-Claire Picton
Just a two-hour cruise from the Mother City you’ll be met with a bespoke experience of tranquillity and comfort, in a valley that wears a permanent smile. Wine and food is the prime item on any Langeberg itinerary, with the medley of wine estates measuring as high in their uniqueness as in the quality of its products. Discover heritage and gastronomy “musts” at Rooiberg Wines, Esona Boutique Wines, Excelsior Wine Estate, Weltevrede Estate, Lord’s Wines, and Van Loveren Family Vineyards. But first, a warm McGregor welcome. Forming part of the Western Cape Winelands and Robertson Wine Valley region is the charming 19th century village of McGregor – a beautiful base from which to explore the Langeberg Valley. McGregor is home to a community cinema and cultural venue, and is your go-to destination for art galleries, holistic retreats, and stunning mountain trails. A blend of rustic grace
awaits at Laurel Cottage – a spacious selfcatering, three-bedroom cottage (able to accommodate six people) offered by McGregor Country Getaways. Laurel Cottage is a few minutes’ walk from the Saturday morning market, which provides a unique taste of country living with locals selling a sundry of tasty treats, like olives, jams, and cheeses. 2015 marked the 50th anniversary of Rooiberg Winery (www.rooiberg.co.za) which captures the essence of craftsmanship and creativity. Their Rooiberg Reserve Pinotage 2014 received a Grand Cru award for “best in class” in the 2016 National Wine Challenge. Bodega de Vinho Restaurant raises the bar for those seeking excellence in food and wine pairing. A prelude to wine tasting is climbing the biggest red chair in Africa for a superlative summertime selfie. Esona Wine (www.esona.co.za) is owned by Rowan and Caryl Beattie and
located adjacent to the Breede River in the Robertson Wine Valley. Concentrating on single vineyard wines, Esona’s boutique wine range includes Chardonnay, Sauvignon Blanc, Shiraz, and Pinot Noir Blanc de Noir (rosé). For an atmospheric candlelit evening, choose their “Taste the Difference Experience” at their underground “kuip”. Upstairs, Caryl’s Deli is all about turning local recipes into gourmet dining – you have to try Caryl’s Old Fashioned Cape Bobotie as well as the Chocolate Fridge Cake. Farming at Excelsior Estate (www.excelsior.co.za) in the Robertson Wine Valley since 1859, the De Wet family are the custodians of a wealth of knowledge. Explore the stunning Excelsior Manor House after a farm breakfast at Graze@Excelsior. Here you’ll find hearty fuel for further activities, a highlight being tasting and blending wine, followed by a lunchtime interlude of fresh calamari and thinly sliced sweet potato chips paired with a glass of the estate’s Chardonnay 2015.
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Weltevrede Estate (www.weltevrede.com) is a fourth-generation family-owned and -run wine estate located in the Robertson Wine Valley. Headed by Philip Jonker, the estate is a culmination of commitment, passion and hard work that spans some 100plus years. The Weltevrede 1912 range, with its old-school label, lists all the names of the permanent workers on the farm. Set amid a mountainous landscape, just outside McGregor village and accessible via the aptly named Road to Nowhere, is the Oosthuizen family’s wine estate, Lord’s Wines (www.lordswinery.com). The highest vineyards in the Robertson Valley – planted 500 m above sea level – this wine farm’s unique cool-climate terroir is ideal for producing outstanding quality Pinot Noir and Chardonnay. Dating back to 1937, Van Loveren Family Vineyards (www.vanloveren.co.za) in the Robertson Wine Valley is “Proudly South African”. The food and wine pairing with a platter on the deck overlooking the winery’s surrounding garden makes for a wonderful summertime pit-stop. And, weather permitting, you can opt for a guided excursion to learn about the garden’s “growing stories” –the trees which tribute special family, political, and historical instances. Cooked and corked, celebrated and tasted, waiting to be explored – the Langeberg region is an experience that suits the pace of summertime. For more information about McGregor Country Getaways, visit www.mcgregor-accommodation.co.za.
Tie the Knot at Bon Cap Organic The unspoiled country spot Bon Cap Organic is nestled between mountains and offers a private sanctuary in which to tie the knot. Everything is done in-house and tailor-made for wedding couples. A personal touch is given to each wedding, and couples can choose from a variety of options, with the location ranging from inside to outside in the garden. Bon Cap also accommodates guests on the farm for stay-overs in selfcatering cottages. For more information about Bon Cap Organic, visit www.boncaporganic.co.za.
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The Way Life Should Be
Lived
We were woken by the sound of falling rain and the sweet smell of wet grass. In this part of the KwaZulu-Natal North Coast, the drought has been keenly felt, so it was a most welcome shower. “But what about golf?” my partner asked. We were at Prince’s Grant, after all, and while the sheer beauty of this golf estate makes it well worth a visit, its main attraction remains its spectacular 18-hole golf course – a regular recipient of the Compleat Golfer Five-Star Golf Experience Award, and well known for both its challenging conditions and beautiful layout.
Text: Nicky Furniss Images © Prince’s Grant
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We needn’t have worried, because though a fine drizzle continued to blow in from the sea throughout our breakfast, a hardy group of regulars – most of them Prince’s Grant residents – were already out on the course, sheltering in their golf carts in between shots. “Those guys really aren’t fair weather golfers,” I mention to one of the waiters. “That’s why they live here,” he explains. “They love their golf and this course and many play every day.” With the regulars blazing a trail across the sodden fairways, the boys donned their hoodies and headed out to a nearby putting green to get in a little practice before their tee-off. It didn’t last long, though, as the heavens suddenly opened full force above them. Despite having to shelter under the eaves of the main lodge while they waited for the rest of their four ball, neither wanted to give up the opportunity of playing such a beautiful course – “an exquisite course and an equally exquisite challenge”, as my partner described it after their game, which thankfully the sun reappeared for most of. From all accounts, this Peter Matkovichdesigned course is certainly challenging, thanks in large part to the ever-present sea breeze (and often wind) that blows across it. As a result, an insider’s knowledge of the course is invaluable, and the guys found their spotter, Steven, especially knowledgeable. He was able to give expert advice on how to tackle each hole and which club to use for each shot. That said, most golfers do not play Prince’s Grant to rack up a fantastic score – and in fact if you’re even in the ball park of your handicap by the end of the 18th hole, you can be proud – but rather for the experience of playing it. All of the holes have been intelligently placed around the hilly terrain with many of the tees on summits to offer spectacular views. The 15th hole in particular boasts a spectacular panoramic view of the ocean and the estate, with its swathes of indigenous forest and lagoon. Buck can often be seen along the course, and the bird life is prolific. The estate’s houses nestle in the folds of the hills, overlooking the golf course, though it never feels like they are encroaching on it. In fact, though there are close to 300 houses on the estate, you would never know it, as they are tastefully dotted around so that every resident or vacationer can enjoy the tranquillity of the estate’s strikingly beautiful natural surroundings. While many of the owners here were originally lured by the centrepiece golf course, most have stayed because of the
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quiet surroundings, the safety of the estate and its wonderful sense of community – which we experienced first-hand one evening when the monthly ladies’ book club filled the main lodge’s lounge with the sound of clinking glasses and laughter. Of the 280 houses on the estate, about 60 belong to permanent residents, who range from retirees, to business execs who are able to work from home or who choose to commute to Johannesburg during the week (King Shaka International Airport is only a 40-minute drive away), just so that they can enjoy the estate on the weekends. There are also a number of families with children who choose to live here, as they say it provides their children with an enviable kind of childhood – one where afternoons after school are spent roaming the golf course, kayaking in the lagoon or playing on the beach. There is also a club house with a swimming pool, playground, squash courts and tennis courts to keep the kids busy.
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Other owners use their homes as holiday retreats – or rent them out to holidaymakers – so that over December, the estate comes alive with families picnicking on the beach, all day tee-off times and a wonderfully convivial atmosphere in the main lodge’s resident bar, restaurant and halfway house. Here you can grab a quick sandwich inbetween holes, a beer to toast the day’s exertions, or even a fine-dining type dinner in the cosy dining room, where the lamb and chicken and prawn curries come highly recommended. This is KZN, after all! Those not lucky enough to own their own home here (or to be able to rent one for a getaway), can still experience some of the magic of Prince’s Grant, by opting for a stay in one of the seven beautifully appointed rooms in the four-star main lodge (most with ocean views), or in one of the eight Umdoni Suites. These each come complete with their own pool and even a small bar, making this cluster of luxury rooms the perfect accommodation option
for groups of visiting golfers. Day visitors are also welcome to book a round of golf, and the estate’s picturesque location makes it a popular choice for weddings – many of which take place on the pristine stretch of beach that borders the estate. On our last evening, we had dinner with a few of the estate’s residents who waxed lyrical about the joys of living here, and in fact some have even been here since the very beginning – over 20 years ago when the estate was first crafted out of the sugar cane plantation that it used to be. It must have taken trust and vision to have invested in Prince’s Grant then, long before its indigenous forests flourished and its greens grew. But clearly it was worth the wait based on the smiling, relaxed faces around the dinner table that night. Prince’s Grant’s motto is: “The way life should be lived.” And after a few days here, I couldn’t agree more! For more information, visit www.princesgrant.co.za.
OPENING SOON LUXURY SERVICED APARTMENTS IN GABORONE
Floor 4 To 9, iTowers, New CBD, Gaborone
For Enquiries Contact E: justin@trans.co.bw T: + 267-3500955
d e t i r i p S g n i k n Dri
Tipple p o T ’s a c i r f th A 14 to the om sixth in 20 fr ar Whisky: Sou ye st la nited again h Africa rose nd only the U me – behi imate, Sout hisky by volu economic cl w h ch ug ot to million worth a Sc r te Despi e world fo pective, £122 th rs in pe t ke to ar in m rs port rate, that’s numbe fifth largest ex To put these ent exchange rr o. ic cu ex e M th d At . an 2015 ttles! , Spain uth Africa in or 47,026 bo States, France 35,280 litres ported into So of im rm as w fo y e sk th sky – in of Scotch whi worth of whi R1,78 billion y el at im ox appr ve Festival The Whisky Li © es ag Im & Text
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The industry is flourishing and, incidentally, at the expense of the traditional South African spirit of choice, brandy. Whisky is now the most consumed spirit in South Africa with 4,1 million South Africans currently drinking it, while the number of brandy-drinkers has decreased to 3,3 million. So what has caused this exponential rise in whisky consumption in South Africa? There’s no one reason; rather multiple factors to which we can attribute the increase. Firstly, as the South African middle class grows, spending power rises. In a country where so few have so much, the “haves” turn to premium products – not only for their intrinsic quality and superiority, but also for what these products say about their owners. The average age of the South African whisky drinker is 36 years old. In other words, he/she is at the point where
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they are able to afford luxury goods and want to make sure that their friends and acquaintances are aware of their success. They have arrived. And nothing says “I have made it” like buying a bottle of Johnnie Walker Blue Label or Glenfiddich 21-year old, placing it on the table in front of friends, and sharing it. Secondly, while badging plays a definite role in boosting whisky sales, so does the growing level of interest in the liquor. South Africans have a thirst for knowledge about whisky like no other. The Whisky Live Festival held annually at the Sandton Convention Centre in Johannesburg has the largest attendance in the world, with over 10,000 visitors during the course of the three nights that it runs. Dave Broom, world-renowned whisky writer and industry expert, has called the show “the benchmark for spirits shows globally” owing to the organisers’ willingness to innovate and
remain relevant to their loyal following. Now in its 14th year, the Whisky Live Festival attracts global ambassadors, master distillers and world famous whisky aficionados for the simple reason that the South African market fascinates the whisky industry at large. Nowhere else in the world do they see such a diverse audience, not only in terms of race but also age and gender – over 30 % of Whisky Live’s audience are female. These women are attending the event in their own right and not as partners to men who have dragged them along. It’s a thing of the past to think that whisky is a strictly male drink and don’t make the mistake of assuming that women only like it in a cocktail either! In fact, Lagavulin – a smoky, intense whisky – has been named as the drink of choice by many women interviewed at the 2015 Festival. A third contributing factor to the growth of whisky in South Africa is the cohesive
nature of the category as a whole. Back in 2002, when the first Whisky Live Festival was held in Cape Town, it was previously unheard of for competitor spirits brands to come together under one roof in order to educate consumers about how to enjoy whisky through sampling. Fourteen years later, it’s the willingness of industry role players to drive whisky appreciation and education that has kept it honest and true to its consumers. Lastly, despite category-wide education initiatives like the national Whisky Live events – also held in Durban, Pretoria and Cape Town – individual brands remain fiercely competitive. This results in consistent innovation and leadership in the world of spirits. Whisky brands defend their market share by redesigning packaging to keep it relevant, releasing new expressions with interesting flavour profiles, smashing barriers to entry by presenting whisky from a different angle (Scottish Leader’s “new
perspectives, richer possibilities” campaign brings this to life), and even releasing flavoured whisky that’s easier on the palate for entry-level drinkers. Consistent innovation and category cohesion in the spirit of educating consumers ensures that a new generation of whisky connoisseurs is created, who will learn to appreciate its acquired taste and graduate to enjoying the more complex – and more expensive – whiskies on offer. The Whisky Live Festival will be held from 9th to 11th November at the Sandton Convention Centre in Johannesburg. Tickets start at R220 each from www.ticketpros.co.za and include 16 tasting vouchers, a tasting glass, a bottle of Consol Still Water and a 2017 SA Whisky Handbook. No Under 18s. For more information, visit www.whiskylive.co.za, email info@whiskylive.co.za, Tweet @whiskyliveSA or them at Facebook/WhiskyLiveSA.
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Meeting Lady Gaga &
Seal
Walvis Bay & Swakopmund I met Lady Gaga in Walvis Bay – she’s a pale pink pelican with chutzpah. That was my unique introduction to a new destination, and it really doesn’t get any better than that.
Text & Images © Allison Foat
The deep emerald lagoon is the jewel in the Walvis Bay crown and a major tourist attraction. We set out from the dock on a crisp, clear winter’s morning and as soon as we had cleared the jetty, in swooped Gaga with her feathered entourage. Not far behind her, an opportunistic seal called Kamachoma who casually propelled his large frame on board, assumed the “gimme fish” position and waited patiently for sardine treats from deck hand Jonas Johannes. Both animals are tame, though living free in their natural habitats, and are regular guests on the Mola Mola boats (www.mola-namibia.com). Walvis Bay, meaning Whale Bay in Afrikaans, is a small harbour town of 50,000 people on the desert coast of Namibia. It was discovered by Bartholomew Diaz in 1487, founded in 1793 by the Dutch and later annexed by the British. In 1910, it became part of the South African Union and was only returned to the Namibians in 1994 by the outgoing South African
president FW de Klerk. The lagoon teems with wildlife. Aside from the menagerie that followed us throughout our three-hour excursion, we watched red Medusa jellyfish drift beneath the surface of the still bay, propelled on the current by their tiny pulsating umbrellas. Heaviside and Bottlenose dolphins are common sightings in the sea beyond the lagoon, and on Pelican Point, home to around 50,000 Cape fur seals, there are black-backed jackals, flamingos, and the elusive brown hyena. Kayaking and surfing are two popular aqua sports in this area. When Isabelle Horlbeck-Bellwinkel stopped at an old wreck and brought out the bubbly and trays of oysters, the day was made. I’ve always avoided oysters, but was converted that morning, faster than you could say “Tabasco”. Namibian oysters are famous the world over and thrive in the sheltered, nutrient-rich lagoon waters. The oyster farm, identified by the rows of colourful bobbing barrels that float the
nets, nurtures thousands of oysters at any given time. These will mature in as little as nine months. In France, the same process takes up to four years and the oysters there cannot compete with the fleshy, creamy ones produced on Namibia’s coast. On the way to Swakopmund, another desert town 20 minutes from Walvis Bay, is Bird Island, a 17,000 m² platform about 400 m offshore, completed in 1937 and inhabited by thousands of nesting sea birds whose guano is harvested at a market value of up to US$285 per ton for use in fertilizers and other products. On the solitary B2 “highway” you’ll also pass quad-biking outfits (www.daredeviladventures.com) that offer an exhilarating option to explore the caramel coloured dunes that stretch between the two aforementioned cities. It’s an adrenaline rush on four wheels and the views from the top of the dunes are stunning as you find yourself in the middle of the desert itself, surrounded by undulating sandy hills as far as the eye can see.
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Other recreational activities in and around Swakopmund include sand-boarding on the famous Dune 7, helicopter and microlight flips, camel safaris, horse riding, fat bike tours, parachuting and hot air ballooning, to name but a few. For the less adventurous, time can be spent at art galleries, craft markets and the Swakopmund Museum, or indulging in a tall glass of beer and other traditional dishes like Eisbein at reputable restaurants such as the Swakopmund Brauhaus or Jetty 105 at the end of the pier on Molen Road. This landmark jetty was built in 1904 and was re-opened for pedestrian use in 2006. Swakopmund was founded in 1892 and initially belonged to Imperial Germany. Once called the gateway to South West Africa, it is known today as Namibia’s premier beach holiday resort town and bustles during peak season in December. Sandwiched between the dunes and the Atlantic Ocean, it is home to approximately 30,000 people and has attracted the likes of Angelina Jolie and Brad Pitt – whose daughter Shiloh was born there. Many of the grand buildings in Swakopmund date back to the colonial era of the late 1800s, with exterior timber panelling reminiscent of a mix of German and English Tudor style. Buildings and monuments of note in the city include the Freudhaus and Hohenzollern Buildings, the War Memorial, Princess Rupprecht House and the Kaserne buildings that originally served as a military barracks. Walvis Bay, Swakopmund, and the many other towns and villages in Namibia that I visited charmed me with the warmth of their people and the beauty of the landscapes that surround them. With 11 ethnic groups and a strong German and South African heritage, Namibians pride themselves on their solidarity across a rich and diverse multi-cultural society. Certainly, their hospitality – gemütlichkeit – is unforgettable.
Woolies for Walvis Thanks to its location on the coast, and the sea mist that blows off the cold Atlantic Ocean, Walvis Bay and Swakopmund tend to be quite a bit cooler than the rest of the country at any given time. So while you may live in T-shirts and shorts for the rest of your Nambian trip, be sure to pack some jerseys and jeans for this leg of the trip
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Useful Contacts Strand Hotel: +264 64 411 4000 / strand.res@ol.na / www.strandhotelswakopmund.com Mola Mola: +264 64 205 511 / info@mola-namibia.com / www.mola-namibia.com Daredevil Adventures: +264 64 220 158 / +264 81 755 3589 / daredev@iway.na / daredeviladventures.com Impala Tours: + 264 61 247 951 / impala@iway.na / www.impalatours.com Namibia Tourism Board: +27 21 422 3298 / naminfo@saol.com
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African Drill and Blast
Providing Quality Services to the Mining and Construction Industries In 2014, through close relations in the industry, JB Blasting (founded in 1997) was purchased by AMC, and African Drill and Blast was established. The company has since successfully provided services to various clients in the civil and mining industry. Text & Images © Supplied
African Drill and Blast delivers a professional, reliable and quality-driven drill, blast, load and haul service to the quarrying, construction and mining industry. Their mission is to consistently deliver results that exceed their clients’ expectations and, in so doing, become recognised as the best drill and blast company in South Africa. A vital part of this is the quality of the equipment they use, and thus they believe that by maintaining and continuously renewing equipment they are investing in the success and longevity of the company. Suppliers also play an integral part in the successful operation of any business and
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therefore African Drill and Blast only makes use of trusted and well established suppliers in the industry. This, in turn, enables them to provide exceptional services and products to their clients – clients who the company aims to build meaningful and long lasting relationships with based on trust, reliability and integrity. Currently, African Drill and Blast consists of 47 staff members headed by a management team, with more than 65 years’ cumulative experience in the drilling and blasting industry. Their teams have faced tough conditions and have always found ways to adapt, learn and grow
with the situations they have been tested in. The company is also stringent in the preservation of the health and safety of all persons affiliated to its activities, as well as the health and safety of any visitors to the work site. All work is performed under the direction and supervision of knowledgeable, suitably qualified staff who are appointed in writing and who will accept responsibility for the safe execution of the task at hand. For more information, contact +27 51 451 2604 or gerard@africandb.co.za or vist www.africandrillandblast.com
Lilongwe 2780 km 5-6 days Lusaka 2067 km 4-5 days Johannesburg 1772 km 2 days Gaborone 1498 km 2 days
Livingstone 1565 km 2 days
Namport The Port of Walvis Bay is Namibia’s largest commercial Port. It stands as a natural gateway for international trade and is strategically situated along the central coastal region of Namibia, offering direct access to principal shipping routes. The Port receives approximately 4,000 vessel calls per year, handling over
Upington 1204 km 1 day
road distance from port of Walvis bay
Harare 2297 km 4 days
Lumbumbashi 2388 km 4-5 days
Two decades of Port Excellence
6 million tonnes of cargo. The container terminal accommodates ground slots for 3,875 containers with provision for 424 reefer container plug points, and a capacity to host 355,000 containers per annum.
www.namport.com
Luxury 4 Star Palm Continental Hotel awaits to welcome you close to all business amenities and tourist attractions. Palm Continental Hotel extends a warm welcome to you. Whether you’re here on business, or need a break within the city, we have you covered.
Attractions: Walking distant to more than 10 finest malls. | 2.5 miles from Museum Africa and Gold Reef city 5 miles to the world famous Soccer City & Nasrec Expo centre | 19 miles from OR Tambo International Airport 11 miles to Sandton City Hotel Features: 70 tastefully decorated room, DSTV, Tea & coffee makers, Hair dryer, safe, cooling /heating system, wardrobe, Indoor heated swimming pool, Jacuzzi, sauna , fitness center and gym, conference rooms, banqueting hall, open gardens, 300 –bay secured car parking, 24-hours armed security Palm continental hotel host the world famous Lal Qila Themed authentic Mughlai specialty cuisine restaurant with sumptuous selection of IndoPak and Chinese dishes with live tandoori braai and live cooking demonstration. All fully halal.
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t a e r G g n i n r u T o t n i s Idea s t c u d o r P t a Gr e ivity t a e r C . s v n Innovatio
in lot, especially wn around a ro th t many ge at th n” in fact, nnovatio ts. So often, ativity” and “i en re em “c at ds st different or o on w The these are tw siness missi bu ity al d re an In gs y. eetin eabl n. boardroom m ur organisatio em interchang uently use th e future of yo th eq fr to s le er ab ad lu le inva business this could be holtz derstanding un d an Text: Pieter Sc , gs in th o.com ot ph ck to iS Images ©
I’ve heard many definitions to separate creativity from innovation in the sphere of business, but I think the simplest way to explain it is that a good idea takes creativity, whereas innovation is everything you do to implement, commercialise or monetize that good idea. There should also be an element of the new and uncharted involved. In other words, designing another model of car may be hugely creative, but it does not stray far from the status quo of what we’ve done in the past. Innovation is making a car that drives itself!
Of course, both of these concepts are valuable in the workplace, but in different ways. While innovation drives new product and service offerings, creativity as a part of the innovation process cannot be underestimated. The problem comes in when business leaders and their employees become too focussed on generating creative new ideas, and not enough time on the other facets of innovation, such as number crunching and analysis. That’s why we’re going to run through a winning step-by-step formula to take your team
from square one to done, so you can get a handle on the entire innovation process. The starting point is your idea. Once you have that, you need to answer the question, “Why will this work?” It may fill a niche or be the answer to a developing social problem, and this will be a good indicator as to how successful your innovative venture is likely to be. Then you and your team need to build on that idea, because very seldom does that one first glowing light bulb lead to innovation. It helps to try and come up with a whole range of creative ideas
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ActionCOACH Pieter Scholtz is the Co-Master Licensee in Southern Africa for ActionCOACH, the fastest growing and largest business coaching company globally. Pieter and his partner, business Harry Welby-Cooke, developed ActionCOACH across Southern Africa, which now boasts over 30 franchisees. He is also a certified, leading business and executive coach. He has successfully assisted countless business owners and executives to significantly grow their profits and develop their entrepreneurial skills. Visit www.actioncoach.co.za or contact +27 12 665 1015 for more information.
clustered around a certain theme and then go about pairing and linking them. This just about concludes the majority of the creative process involved in innovation – a sizeable, but limited chunk. The formal innovation process will mean calling on a diverse skillset of financial planners, manufacturers, packaging engineers and more. This can often take a lot of capital, which is why you need to start with costings and focus groups to first evaluate how feasible and potentially successful your idea actually is. It’s all good and well if you think pink Cadbury’s milk chocolate is a great idea, but at the end of the day your target market might not agree, and since they are the ones who will
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be buying or not buying the product, they have the final say. After that you can move on to the prototype, first batch production and eventually mass production stages. These are further “gate-keeping processes” that will either greenlight your progress or give you an idea of when it’s time to call it a day. Should the latter happen, don’t bin your idea. File it, because in six months or six years new technology or circumstances may render it more feasible. There are many companies who have launched products that failed, simply because the consumers’ need wasn’t great enough for it at the time. But fast-forward a few years and the same product, launched under
more favourable circumstances, had the potential to become a best-seller. Now that you can easily differentiate between creativity and innovation, your objective should be to get the best of both worlds. You can do this by proactively inspiring your employees to work towards bringing both these steps into their work on a day-to-day basis. This will build a culture that automatically supports these values and will greatly improve your chances for tangible results in terms of success through innovation, while at the same time reducing the amount of effort you have to put into getting where you want to be.
n e g a w s k l o V n a u g i T accepted and is widely d, an br an m cal r the Ger arrived on lo ccess stor y fo Tiguan which w a massive su ne is e an th gu on Ti ports The VW e Hellberg re ca too. Berni in South Afri r this year. shores earlie ellberg Text: Bernie H h Africa swagen Sout lk Images Š Vo
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Volkswagen has sold more than 2.8 million Tiguans worldwide since the baby SUV was launched nine years ago. Where the original set the stage for Volkswagen’s dominance in this subsegment of the market, the new car raises the bar in terms of design, practicality, style, and an all-round great drive. Built on Volkswagen’s new MQB, or Modularer Querbaukasten (Modular Transverse Matrix) platform, it shares much of its underpinning technology with the new Golf and Passat – which explains the high levels of driving precision that the new Tiguan displays. It also begs a mention that the new car is one of the best-looking compact SUVs on the market. Kudos must be given to Volkswagen’s styling department, especially at the front, where the grille and optional LED headlights create a truly powerful impression, while the crisp waist and character lines are an indication of the maturity of the new design. Top of the Range Although the full range will only be available from early 2017, the first batch – offered in two 1.4 TSI formats of 92 kW and 110 kW – are available now. Everyone’s favourite VW whipping boy, the 2.0 TDI engine, will be introduced as 81 kW, 105 kW, and 130 kW options. The range-topping 2.0 TSI with 162 kW will also make its debut “in the last quarter of 2016” according to Volkswagen South Africa executives. For the time being, the 92 kW 1.4 TSI Comfortline in six-speed manual mode, has to be the pick of the litter if you’re on a budget (it costs R419,000). From there, the grade walk extends to the R-Line version at R437,000, which adds the R-Line trim package with its 19” wheels, LED headlights and sporty trim. Volkswagen’s delectable DSG gearbox ups the ante in the 100 kW models, where the Comfortline version (R457,680) should be good enough for most applications, while the R-Line kit (costing R18,000 more) again takes the exterior look to another level altogether.
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In the Zone Volkswagen’s new platform not only creates an enhanced driving experience, it also means that the engineers have a lot more space to play with inside the cabin. The cargo space, in particular, has grown to 1,655 litres with the rear seat folded down. That is now 145 litres larger than its predecessor. For practicality’s sake, the 40:20:40 split bench rear seat can also slide up to 18 cm, thereby maximising rear legroom. Surprisingly (for a premium German vehicle), Volkswagen has maintained a high level of standard specification on the Tiguan. There is manual air-conditioning, electric front and rear windows, cruise control, front fog lights, a leather multifunction steering wheel, connectivity package (Bluetooth & USB interface) and roof rails which are offered across the model range. The new Tiguan also benefits from a sophisticated network of safety systems that protect both the occupants, as well as pedestrians, should an incident occur. Besides
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the standard front passenger airbags, an airbag curtain system, and front seat side impact airbags, VW has developed an “Active Bonnet” system which reduces the risk of injury to pedestrians and cyclists. When contact is made with the bumper, a sensor strip triggers a pyrotechnic actuator that lifts the rear edge of the bonnet by around 50 mm within 22 milliseconds. This increases the distance between the hard engine components and the relatively flexible bonnet. In turn, it reduces the risk of serious head injuries. The Tiguan received a five-star rating from Euro NCAP, making it one of Europe’s safest cars for occupant protection for adults and children, pedestrian protection, and driver assistance systems. Tech I’ve touched on the Active Bonnet safety system of the new Tiguan, but by virtue of its MQB underpinnings, the new Tiguan is also packed with the latest technology. For instance, new to the compact SUV class is the Active Info Display – familiar from the latest Passat –
and now with SUV-specific instruments. On Comfortline models with navigation, the new laser-etched texturing technology on the heads-up display helps to mitigate the effects of polarised sunglasses. Using technology originally developed for fighter pilots, driving speed, current speed limit, direction arrows for navigation, and indicators for the driver assistance systems are projected directly onto the display and into the driver’s line of sight. For audiophiles, the optional 400-watt DYNAUDIO Excite Surround system with a digital 10-channel amplifier, subwoofer and centre speaker integrated in the cockpit, is a necessity. The new Tiguan is a triumph of engineering in terms of ride quality, overall build quality, and high levels of standard specification. It truly deserves its nomination as a finalist in the 2017 WesBank South African Car of the Year competition. For peace of mind, it comes standard with a five-year/90,000 km service plan, a threeyear/120,000 km warranty, and a 12-year anti-corrosion warranty.
EXPERIENCE DURBAN
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Courier
Solutions Bigfoot Express Freight
For more than 27 years, Bigfoot Express Freight (Pty) Ltd, an independent express distribution company, has been offering distribution and fulfilment solutions to clients throughout the major centres across South Africa.
Text & Image © Supplied
Founded by current CEO Sun Moodley in 1989, the company started out by offering a next day service between KwaZulu-Natal and the Eastern Cape. Since then, Bigfoot has evolved into one of the leading express road freight distribution companies in South Africa. This innovative company prides itself on 100 % PDI ownership and adherence to BEE requirements. Superior service and excellent customer care further distinguishes them from their rivals. Their commitment to quality resulted in a coveted ISO 9001 accreditation in 2007. The stringent policy and procedural requirements of the International Standards Organisation (ISO) ensures client satisfaction in all areas of the business. The combination of a process-driven and constantly monitored operation and highly skilled staff puts Bigfoot in the position of being able to
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offer a uniquely reliable, speedy, secure and cost-effective solution. They are able to make good on these claims by having a modern fleet of over 200 GPS tracked vehicles, which are maintained by the relevant agents who make use of only original parts and new tyres. Bigfoot’s strategically placed branches provide an extensive national footprint which is linked by state of the art, industry specific software which allows for constant monitoring and managing of cargo. Value added services such as internet and in-house solutions provide further benefit to clientele. The Gauteng branch has recently relocated to a new 8,000 m² warehouse facility at 101 Springbok Road in Boksburg. Botswana is also now serviced by Omega Couriers, which is a subsidiary of Bigfoot Express Freight.
Clients can place their collections nationally by calling the Toll Free collections number 0800 244 366.
The Bigfoot Express Freight Network of Branches Bigfoot Express Freight – Westmead, KZN (Head Office) Bigfoot Express Freight – Pietermaritzburg Bigfoot Express Freight – Boksburg, Gauteng Bigfoot Express Freight – Pretoria Bigfoot Express Freight – Bloemfontein Bigfoot Express Freight – Nelspruit Bigfoot Express Freight – Polokwane Bigfoot Express Freight – East London Bigfoot Express Freight – Port Elizabeth Bigfoot Express Freight – Cape Town Omega Couriers (a Subsidiary of Bigfoot Express Freight) – Botswana
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From Dysfunctional to
Dream Team
How can you achieve greatness with your team? The secret is in the small talk.
Text: Finweek Images © iStockphoto.com
The super-performing team has become the holy grail of the business world. Whole forests’ worth of management books have been devoted to the science of teams: Why groups of people can create better products and services than even very gifted individuals. Experts have found that collaboration within a high-performing group results in more sustainable, innovative solutions. So a couple of years ago, Google launched a large research campaign, called Project Aristotle, to determine why some of its teams are performing so much better than others. Hundreds of Google employees were interviewed and the performance of the 180 teams in the company was analysed, using hard data.
According to Google, their top-performing teams had the following in common: Dependability: The most effective teams could rely on each other to deliver solid work on time. Structure and clarity: Teams were absolutely clear on their goals and how these goals should be achieved, as well as the role of each team member. Meaning of work: Team members each felt that they were working on something that was personally important to them. Impact of work: They believed that the work they do matters. Psychological safety: This was by far the biggest determinant of a team’s performance. Members of the top teams felt secure enough to ask stupid questions
or to take risks. They didn’t feel judged, and could admit mistakes freely, without fear. They understood each other so well that they didn’t get competitive or take offence. The Google study showed that teams which have established this safe space were rated as effective twice as often by the management of the company, and brought in more revenue. (The revenue produced by the company’s sales teams varied by nearly 50 % based on their own reported feelings of psychological safety, according to Google.) Google’s findings are supported by various academic studies over the past 20 years that show higher levels of emotional intelligence and social sensitivity in a group equal better performance. If you don’t
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How to Bolster Your Team’s Performance Start each meeting on a more personal note: Following Project Aristotle, Google teams were encouraged to start each meeting with a 10-minute “check-up” discussion about how the team was doing, using the aforementioned five points as a guideline. Create a safe space by sharing some of your own experiences (including your failures) over the past few days. Deal with conflict and irritations: Friction is inevitable, even in a team made up of saints. Don’t deny tensions, which will eventually blow up in an unhelpful fashion anyway. Instead, find creative ways to clear the air. One example, cited in the Harvard Business Review, is used by a team at Xerox Canada. They are encouraged to write down their gripes with other team members on note cards. They attach these cards to play money in denominations from $1 to $100, depending on how serious they felt the issue is. (For example, $1 for a small irritation, with $100 being a problem critical to a project.) These cards are then deposited in a jar, and later discussed at meetings, starting with problems attached to larger denominations. Team members get these issues off their chests, while the issues are aired in a neutral way by the leader of the team, who can help achieve some solution. Encourage socialising: Research shows that teams who know each other well on a personal level show much higher levels of motivation, energy and productivity. Ensure
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that your team has plenty of opportunity to get to know each other. You don’t need big interventions – start by bringing cake and scheduling collective coffee breaks at the office. Doing volunteer work with your team or sharing meals can help build cohesion. Celebrate good work: Recognition is one of the most powerful motivators. Make sure that you establish a culture of always acknowledging good work in your team. Celebrate failure: Create an environment where it is okay to talk about mistakes. If you only reward success, your team will learn that inaction is better than action. This cannot lead to innovation and transparency. Set goals: A team cannot be successful if all of its members are not clear on what it is supposed to achieve. This is why strong leadership is necessary, says Johan Hanekom, managing director of Hanbro, a boutique management consultancy that helps companies set up and develop their UK market presence. “A team needs a strong leader to identify the team’s objective, maintain the group’s focus, and drive the team toward its established goal.” Agree on group rules: One way in which a group becomes cohesive is through the development of group rules or norms. “Those are the standards of behaviour and attitudes to which the group abides,” says Hanekom. These rules are particularly important when it comes to effective communication. For example, there should be strict rules to allow all team members to talk in equal proportion at meetings. Mix it up: Make sure you have varied voices on your team. German academic research has found that multidisciplinary teams (with members from different departments and with different skills)
produce better quality innovations than more uniform teams. But don’t chop and change: Teams need time to get to know each other and build trust. Famously, the US Air Safety Authority has found that almost three-quarters of “incidents” happened on an airplane crew’s first day of flying together, before they know how best to work as a team. Also, a NASA study found that fatigued crew members who have worked together before only make about half as many mistakes than rested crews who have not flown together before. Don’t move team members around too much – allow them some time to develop rapport. Don’t be too charismatic: Having a strong leader is important to steer the ship, but you shouldn’t overshadow the team. Ensure that team members feel free to connect and deliberate even when you’re not around.
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feel your team members care for you or take your views seriously, there cannot be trust, and without trust, new ideas and information cannot flow freely.
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2016
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‘the difference starts here’
Driving to Dullstroom in
Style Hyundai Tucson
In what is probably one of the toughest market segments, Hyundai’s completely renamed Tucson (previously the i35) has emerged as one of the best-selling vehicles in a class with such illustrious rivals as Toyota’s RAV, Volkswagen’s brilliant new Tiguan, and the Kia Sportage.
Text: Bernard K Hellberg Images © Hyundai South Africa
When the opportunity, therefore, arose to combine a road trip to an iconic destination such as Walkersons Hotel & Spa with one of my favourite cars, it was impossible to decline. The road trip from Pretoria to Dullstroom was a somewhat uneventful affair, though, in that it did not present any real challenges for the Tucson’s supple and well-tuned suspension. The road surfaces, generally, were in pretty good nick with the potholes between Belfast and Dullstroom almost a thing of the past.
Styling The latest generation Tucson, with its obviously larger dimensions, is a real looker. Angular and modern, it’s a tribute to the work done by Peter Schreyer, Hyundai’s head of design, and is more European than Korean in its execution. Describing the Tucson as “athletic” may be a tad optimistic (although weightlifters are also athletes), but it certainly speaks to the masses in a positive way through its bold proportions and sharp lines, while the hexagonal grille firmly establishes the brand’s identity.
Comfy and Practical The Tucson we tested was the 1.6-litre, four-cylinder, petrol turbo which develops 130 kW and 265 Nm of torque from as low as 1,500 r/min, all the way up to 4,500 r/min. This, then, explains why this state-of-the-art engine is such an excellent piece of engineering. In modified form, it even does duty in Hyundai’s WRC rally car, and has notched up a number of outright wins in this extremely competitive series. Adding turbo power to this engine was a great move at Highveld altitudes with
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Dullstroom being at 2,050 m above sea level. A lesser, non-turbo-enhanced engine would have struggled to cope with the 17 % loss of power at these altitudes, but the Tucson trotted along as happily as if it had been at sea level. For us mere mortals, however, who find ourselves on conventional roads, rather than racetracks, the question will inevitably be asked: “How economical is this combination of all wheel-drive, a smallish, high-output engine, as well as an automatic transmission?” Setting the cruise control on a Garminindicated 125 km/h (with the car’s speedometer reading 130 km/h), the resultant consumption of 7.4 l/100 km should satisfy even the most critical motorist. The load consisted of two adults, their luggage for the weekend and a mountain bike, which slipped effortlessly into the huge luggage area (1,503 l) created by folding down the rear seats.
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Safety The latest generation Tucson provides a real sense of safety with a host of features in our top-of-the-range version. These included six airbags, rear cross-traffic alert, pedestrian protection, as well as vehicle stability management and excellent disc brakes on every wheel. Even the body shell has been beefed up with 51 % high strength steel and 48 % better torsional rigidity. This, probably, also explains why the Tucson exuded a sense of sturdiness and a rattle-free construction. Overall Impression The Hyundai Tucson 1.6 TDGi DCT AWD is no longer the cheapest medium-sized SUV on the market, and it’s up against some fierce competition by the all-new VW Tiguan, but it is a worthy Car of the Year finalist. Having sold 56,408 units in South Africa in the past 11 years, the Hyundai Tucson also offers the best warranty in the business – five years/150,000 km,
with the drive train covered for seven years/200,000 km. All of the derivatives come with a five-year/90 000 km service plan, with service intervals once a year or every 15,000 km. Walkersons Hotel & Spa Walkersons Hotel & Spa is a five-star boutique hotel some 16 km past Dullstroom on the Lydenburg road. It offers large and comfortable rooms (24 suites and 1 honeymoon suite), and the piece de résistance – the personal attention of award-winning chef Adri van Wieringen. Every meal was a spectacular creation, but still plentiful and filling. Adri, obviously, does not subscribe to the philosophy of world famous French chef Paul Bocuse, who is famous for stating: “Nothing on the plate and everything on the bill!” Walkersons is a relaxed – and relaxing – destination for people of means and taste.
Luxury Accommodation • Five Star Conference Facilities Eco-Education & Spa Facilities Community Development
A wild night out...
Central Reservations for Convention & Individual bookings: Tel: +27 (0) 11 466 8715 Fax: +27 (0) 86 685 8816 E-mail: taugame@mweb.co.za www.taugamelodge.com
We have a bunch of flights to Bloemfontein. Whether you’re travelling to Bloemfontein for business or pleasure, SA Express flies you there from Johannesburg and Cape Town. Your journey will be safe, hassle-free and a pleasure. Because we fly for you.
SA Express is a proud member of the SAA Voyager programme. Visit www.flyexpress.aero for domestic flights to Bloemfontein, Port Elizabeth, East London, Nelspruit, Kimberley Hoedspruit, George, Johannesburg, Richards Bay, Cape Town, Durban, Pietermaritzburg and regional flights to Lubumbashi, Gaborone, Windhoek, Walvis Bay, Lusaka and Harare.
Be Pic ky A bou t
Packing
How to Choose a Storage Unit December is around the corner, and with the New Year in sight you might have made a resolution to travel or live overseas for a while. This means that you will need to rent out your home while you’re away. So what will happen to those antique paintings you inherited from grandma, or your expensive lounge suite and bedroom décor? Property24 shares some tips on how to choose a self-storage facility that will suit your needs.
Text: Property24 Images © iStockphoto.com
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Broaden the Horizon Do some extensive research by searching for various storage facilities in and around your neighbourhood. Don’t just settle on the storage facility closest to your home. Compare the services they offer, the costs involved and the services which are possibly not included – such as the collection of your items or the availability of packing materials. It is also advisable to search for reviews on various storage facilities before making decisions based solely on appearance and price. Bigger Can Be Better You should have an idea of what items you want to store and the floor space you will require to do so. However, keep in mind that when choosing a storage room, you should be able to move comfortably in and out of it when packing or retrieving items. If you ever need to remove a few items from storage, you don’t want to have to remove every box or item before getting to what you actually need. If it is within your means and fits your criteria, avoid taking the smallest room just to save on costs, but find one where you are not forced
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to pack all your items from the floor to the ceiling, and from one wall to the next. What Do You Really Need? Consider the items you want to store. If it is something that is temperature sensitive (such as wine bottles), you will have to store it in a climate-controlled room. If your items are of a large monetary or personal value, you may want to look at a storage facility with top-end security, good lighting and security features, as opposed to garage-style storage facilities. If you need to access your items at random hours of the day, consider looking at storage facilities with 24-hour access. Enquire, Examine and Explore Before signing any contracts, ask the manager if you can see the actual unit you’re about to sign for and not a replica or the open one three blocks down. Make sure the storage room is in good shape with no cracks in the walls, leakages or pest infestations. Be mindful of the cleanliness of the office, storage facilities and the surrounding premises. Since you’ll be storing your items there, you should be
convinced that they will be well looked after. Insure to Be Sure For added peace of mind, you might want to look at insuring your stored items. Review your homeowner’s insurance policy to see whether or not it will cover the value of items placed in a storage unit. If you find that this is not the case, ask your insurance provider whether such a service can be added to your policy, which will then come at a nominal fee. Be Inquisitive One can always save a penny here and there, so don’t be afraid to ask the manager if there are any rental specials or discounts available. More importantly, make sure you’re aware of the risks or procedures involved if a payment is skipped or paid at a later time. If you’re unsure of anything, request to take the contract home to review it carefully and return with any concerns or questions you may have. For property-related advice and more, visit the advice section on www.property24.com.
FOR BOOKINGS OR ENQUIRIES +260 (0) 212 626 200 reservations@phndola.co.zm protea.marriott.com
NEW HOTEL ON THE BLOCK. PROTEA HOTEL BY MARRIOTT® NDOLA NOW OPEN.
MODERN LUXURY IN ZAMBIA’S COPPERBELT REGION. Located opposite Levy Mwanawasa Stadium, this African chic hotel will offer modern luxury that can be enjoyed by leisure and corporate GUESTS. Decorated with a contemporary modern mix, the hotel features 80 deluxe rooms, a swimming pool, bar and restaurant for the ultimate stay. The hotel has three conference rooms and two boardrooms, offering a superb environment for any occasion and complimentary Wi-Fi to ensure you are always connected. PHDS 36010/16
BUSINESS | LEISURE | LUXURY
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+267 315 9954 | info@masasquarehotel.com | www.masasquarehotel.com
The Masa Square Hotel offers quality accommodation in Gaborone. The luxury Hotel has redefined the hospitality experience in Botswana’s Capital, offering four star accommodation with exceptional service becoming known as the best business Hotel in what is arguably the heart of the metropolitan life - Masa Square. The Hotel has 152 modern rooms, 30 newly built executive apartments, a Mediterranean inspired a la carte restaurant, and Carlito’s café offering exceptional coffee and light meals throughout the day. Also available to guests and local residents is the roof top Absolut Bar and Poolside which boasts a week end entertainment hotspot that appeals to both Hotel residents and our Gaborone clientele.
Uniquely located in the North-Eastern corner of Botswana where the four African nations of Botswana, Zambia, Zimbabwe and Namibia converge, Chobe Marina Lodge is surrounded by the natural beauty of one of the most prolific wildlife areas in Africa, noted for its elephants and lions and dramatic riverine setting. The Chobe River, Chobe National Park, Kasane Forest Reserve, the Caprivi Strip and the mighty Zambezi river, each offer their own attractions and with Victoria Falls just 70 kilometers away, Chobe Marina Lodge is a 'must visit' destination when in Botswana. Chobe Marina Lodge offers warm, personal service and a choice of accommodation in either studios, chalets or suites. The charming thatched accommodation has every modern amenity to provide guests with a relaxed and comfortable stay.
TRAVEL | HOLIDAY | ELEGANCE +267 625 2221 | res1@chobemarinalodge.com
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Baby
Spice
Mercedes-Benz SLC Two decades ago, Mercedes-Benz introduced the world to its Super Leicht Kompakt (SLK) and changed the luxury roadster game. Bernie Hellberg recently drove the refreshed version with the new name – the SLC.
Text: Bernie Hellberg Images Š Mercedes-Benz South Africa
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The world went just a little crazy back in 1996: Prince Charles and Diana, Princess of Wales got divorced (to everyone’s relief), the Spice Girls reached their first number one on the hit parade with the track Wannabe, and Britain was literally overrun by mad cows. It was insanity everywhere. And to top it off, Mercedes-Benz scaled down its iconic SL sports car to a shadow of its former self, and held their collective thumb that their new baby roadster, the SLK, would be a sales success.
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Whether it was born out of desperation to breathe life into an ailing product line, or due to a realisation that the world was indeed ready for a small luxury convertible, is immaterial. The SLK was a runaway success, which paved the way for Mercedes to introduce other compact vehicles like the A-Class in 1997. Yet the SLK was more than just a baby sports car. It represented a way into luxury roadster driving – and into Mercedes-Benz showrooms – for a new breed of up-andcoming executives who needed to impress,
on a budget. Through several iterations, the SLK grew in stature and in credibility, alongside every other successful sports car that MercedesBenz has made before. What’s New Besides the name – which is now SLC to align the roadster with the C-Class range, and to bring it in line with MercedesBenz’ new naming system – the new front section echoes the design of its big brother SL, the steeply raked new radiator
al
ent Car R
Car Rental Because every minute counts.
grille helping to add even more length to the arrow-shaped bonnet. Importantly, all SLC models now feature the diamond grille first seen on the new A 45 AMG, including the entry-level SLC 200. Although the interior changes are mostly cosmetic in nature, Mercedes explains that the interior now has an even higher quality feel to it, which I take to mean that it features some new materials. The new instrument cluster looks great, and brings a higher level of sophistication to the inside of the car. The one feature that has defined the SLC from the start is its easily operated convertible hardtop, and that gets an upgrade too. One can now operate the electric roof at up to 40 km/h – while driving off from a traffic light, for example – and the hugely annoying manual boot separator can be swapped for a semiautomatic one if you order the optional vario-roof convenience pack or the keyless go system. Magic Sky Control – the gizmo that lets you lighten or darken the
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panoramic vario-roof – is, sadly, still only an option on all SLC models. Same Range, More Power The four-derivative range begins with the unchanged (at least in the engine compartment) manual SLC 200 – a modest machine that will generate decent output of 135 kW. Yes, at R684,476 it is the cheapest way into a Mercedes roadster, but don’t expect Audi TT-type entertainment. There is enough power to excite the uninitiated but the only race you will win is to the pumps, where Mercedes claims it will sip 6.6 l/100 km and 6.1 l/100 km in auto guise. The latter is available from R702,222. Things get more interesting when the SLC 300 (R756,136) with its 180 kW enters the fray. Although it features the same 1,991 cc four-cylinder engine that is in the SLC 200, the SLC 300 feels firmer and substantially more responsive. “Driving Performance” is the AMG brand promise – and the Mercedes-AMG SLC 43
(R994,612) lives up to it in style. The new model combines a 270 kW, 520 Nm, 3.0-litre V6 bi-turbo engine with a modified version of the AMG sports suspension familiar from the Mercedes-AMG SLK 55. The combination is reflected in its sporty performance figures, with the SLC 43 accelerating from 0 to 100 km/h in just 4.7 seconds. The SLC 200 is fitted with a sixspeed manual transmission, while the sport-oriented 9G-TRONIC automatic transmission is available as an option for the SLC 200 and is fitted as standard in the SLC 300 and SLC 43. Mercedes-Benz seems to have successfully revived the ageing fifthgeneration SLK by giving it a new name and refreshing the important bits. With its elegant, yet sporty personality still well intact, the SLC will do well enough in a Mercedes-obsessed market such as ours. But it is beginning to show its age when compared with, specifically, the technologically advanced Audi TT.
MAKE IT A DECEMBER HOLIDAY TO REMEMBER AT CHAMPAGNE SPORTS RESORT
December Holiday Special Offers
OFFERS VAlId FROM 1 - 13 dEcEMBER 2016
3 Nights special (Ref #190)
R2 880.00 per person sharing for 3 nights (R4 185.00 single rate)
4 Night special (Ref #191)
R3 520.00 per person sharing for 4 nights (R5 580.00 single rate)
5 Night special (Ref #192)
R3 950.00 per person sharing for 5 nights (R6 975.00 single rate)
children’s rates applicable on all packages from 1 - 13 December 2016. children in inter-leading room: R1 005.00 for the oldest child, thereafter age-related rates apply. Aged 3-5 years – R260.00 per night Aged 6-12 years – R440.00 per night Aged 13-17 years – R765.00 per night includes: Accommodation, Buffet Breakfast, Buffet dinner. (Terms and conditions apply)
6 Night special (Ref #193)
R4 530.00 per person sharing for 6 nights (R8 370.00 single rate)
7 Night special (Ref #194) R5 040.00 per person sharing for 7 nights (R9 765.00 single rate)
www.champagnesportsresort.com reservations@champagnesportsresort.com +27 (0)36 468 8000
Where friends and family meet
Shumbalala Game Lodge - An African Dream In the vast wilderness of South Africa’s hot northern plains, adjacent to the famous Kruger National Park, deep within an ancient tapestry of natural wonder, you will chance upon SHUMBALALA GAME LODGE. From your early morning game drive or bush walk in the Big 5 Thornybush Game Reserve to lazy afternoons at the pool and a sunset safari, tales of the day are told in the wine cellar as you prepare for a sumptuous dinner fireside al fresco or candle-lit indoors. Choose from four luxury suites or the Presidential Suite, all of which have private viewing decks and picture window bathrooms. Wake up knowing that each day will allow for the adventure and peace of Africa to enter your soul – in a place where the lion sleeps. Reservations: Tel: +27 (0)11 253 6500 • Fax: +27 (0)11 803 7350 • sales@thornybush.co.za
Lodge: Tel: +27 (0)72 8122172 • Fax: 086 6858902 • info@shumbalala.co.za
w w w. s h u m b a l a l a . c o. z a
Threats From
Within Are Your Employees Cybercriminals?
A global research study reveals that 90 % of organisations cite malicious insiders as a major threat to their cyber safety.
Text: Mimecast Images © iStockphoto.com
Organisations are often their own worst enemy when it comes to effective cyber resilience planning. External email threats dominate as preferred attack techniques, but focusing only on external threats isn’t enough. Too many organisations are ignoring an equally insidious threat from within – the malicious insider. Phishing in its many forms has grown in popularity. Here the attacker sends emails to many recipients with a malicious web link
included that is designed to steal credentials for logins, or a malware-laden attachment to infect a machine. Then there is spear-phishing, where targets are more carefully selected to improve effectiveness. A new, and damaging, variant of this, is called CEO Fraud or whaling. This is when online research, termed “social engineering”, is used to target a specific individual within a specific organisation. These emails look legitimate. The senders
often even get into a conversation with the target pretending to be their boss, before hitting them up for fraudulent wire transfers of cash or confidential data. Mimecast, a leading email and data security company, has released new data revealing that organisations globally are turning to “the threats from within” when it comes to cybersecurity, with 45 % saying they are ill-equipped to cope with the threat of malicious insiders and 90 %
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calling malicious insiders a major threat to their security. The average company goes 229 days before realising that it’s been breached. By this time, cybercriminals could have launched a variety of damaging attacks resulting in direct financial loss, reputational damage, and the theft of important or highly sensitive data like client records, trade secrets or credit card information. By concentrating predominately on outside threats, global organisations struggle with the risk that comes from their own people, emphasising the need for organisations to implement employee awareness and education, as well as creating a cyber-resilience strategy. Mimecast’s research also uncovered that: • 53 % of IT security decision-makers view malicious insiders as a moderate or high threat to their organisation. • One in seven IT security decision-makers views malicious insiders as their number one threat. • Those who say they’re very well equipped on cybersecurity feel just as vulnerable to insider threats as those who believe they aren’t equipped at all. “Every day, we trust employees with sensitive information and powerful tools,
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but we don’t give them the effective security education and advanced cloud security solutions that go hand-in-hand with those responsibilities,” says Peter Bauer, CEO, Mimecast. “A real issue is employees using filesharing or cloud storage services to steal valuable corporate data. IT managers have, for too long, not paid due attention to this threat. We must re-evaluate unrestricted access to these services and ensure that other protections are put in place quickly.” Mimecast Tips for Safeguarding Against Malicious Insiders • Implement internal safeguards and data control to detect and mitigate the risk of malicious insiders when they do strike. • Assign role-based permissions to administrators to better control access to key systems and limit the ability of a malicious insider to act. • Offer employee security training programs that deter potential malicious insiders. • Nurture a culture of communication within teams to help employees watch out for each other, and step in when someone seems like they’ve become disenchanted or are at risk of turning against the company. People are being duped every day. The
FBI reported recently in the US that losses from external threats like whaling or CEO fraud attacks alone grew by 270 % from January to August 2015, with reported losses of $800 million in a period of just six months. Mimecast’s research showed that in the first three months of 2016, 67 % of organisations had seen an increase in attacks designed to extort fraudulent payments, and 43 % saw an increase in attacks specifically asking for confidential data like HR records or tax information. Clearly, investing in up-to-date technology to defend your organisation is critical, but remember that employees are the first line of defence and educating them regularly about potential cyber attacks is vital. As is telling them what to do when they spot a problem or feel they may have been duped. A culture that encourages and supports employees to be open (and fast to act) when they have made a mistake is important. This data was extracted from a Mimecast survey of 600 IT security managers from organisations in the United States, United Kingdom, South Africa and Australia. The initial findings of that survey were released in February 2016.
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Staff Education
R is k Reward? or
“What if we train our staff, and then they leave?” “What if we don’t, and they stay?” This is a common dilemma in small businesses across our country – the decision whether to invest hard-earned profits into our employees knowing that they will then command higher salaries or look around at other prospects.
Text: Craig Pedersen Image © iStockphoto.com
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The somewhat stark reality is that without the on-going education of key staff members, you run the risk that they will, in all likelihood, leave anyway at some point for better prospects. The days of company loyalty to the point of spending an entire career with one employer are over. So where does one find the balance between uplifting an employee and running the risk of their leaving? It certainly has become normal to implement a workback clause that should the employee leave within a reasonable amount of time after receiving training, they will have to pay back the costs or part thereof. But is it fair? And is it enough? I’ve always believed in a balanced approach to staff education and training. If there is a course that favours their personal development, then I’m keen to let them attend. If they are willing to put in the time for an additional qualification and I can see the business value in it, then, again, I am keen to help facilitate it. I have, however,
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learned through the old “school of hard knocks” to temper this with reasonable measures to protect the hard-won profits of my business. After an employee has completed a course, I expect them to deliver a 15-20 minute talk to the other staff members, highlighting what they learned and took away from the experience, and how they will use their new knowledge to the benefit of the company. I find that this alone helps the employee contextualise the learning experience, while also motivating other staff members to revise their own personal goals and education. As long as I can see that an employee has applied what they have learned, then I will always be willing to help them learn more and go further. Yes, the reality is that some employees will be ambitious with their learning and may just outgrow what your company has to offer. They will, in all probability, seek opportunities to challenge themselves outside of your company with their new
knowledge. This risk, however, is far less than the alternative – that in a five-year cycle you can quickly end up with nothing other than old knowledge to offer your clients. Every business needs to evolve, move and sway as the markets do in order to stay ahead. To do this, your business requires fresh perspectives and new lines of thought that can only be achieved through employee education. Consider the cost of marketing to get new clients when you’re selling old knowledge, compared to the relative ease of marketing the latest developed skills and people, and you will find the clear answer. Whether you’re investing in your own or your employees’ education, the rewards will be yours for the reaping in a marketplace that demands the freshest minds, insights and training. Craig Pedersen is a businessman, entrepreneur and freelance writer. Find out more at www.craigpedersen.co.za.
The Travelling
Golfer Nkonyeni Golf Estate
Radical golfer, Heinrich du Preez, will be giving Indwe readers a travelling golfer’s guide to some of the best and most interesting courses in Southern Africa. In this edition, he visits Nkonyeni Golf Estate in the Kingdom of Swaziland. Text: Heinrich du Preez Images Š Supplied
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Who Is Heinrich du Preez? Heinrich du Preez has been actively involved in the golfing industry since 2006 and holds numerous world records in golf, including a few Guinness World Records, such as playing a round of golf on all six continents in just five days. He has also played a round of golf in all nine of South Africa’s provinces in one day… without flying. For more information, visit www.radicalgroup.co.za, or connect on Twitter (@radicalgolfer), or on Instagram (radicalgolfer).
Heinrich du Preez is sponsored by:
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At no more than 200 km long and 130 km wide, Swaziland is one of the smallest countries in Africa. But as we have become accustomed to in South Africa, even the smallest towns often boast golf courses. So I went in on a mission to find out what Swaziland has to offer. To get to Swaziland I travelled towards Carolina on the N4 from Pretoria. From there I went through the Oshoek border post about 100 km from the city. My total travelling time from Pretoria was in the region of about three hours. The Oshoek border post is one of the quieter ones and I was through in less than 15 minutes. From there I headed on straight to Mbabane, and then to Nkonyeni. It’s a short drive of about roughly 80 km, with most of it done on a well-maintained freeway. Like me, you will be pleasantly surprised at what you’ll find when you arrive at Nkonyeni Golf Estate. This beautiful estate is situated next to the Usuthu River, on a 400 hectare game reserve. As a result, you will be greeted by an array of wildlife during your round of golf. Talking about your round, their golf course happens to be the first Louis Oosthuizen signature golf course. It’s amazing to see our younger golfers entering the realm of golf course design. Our senior golfers like Gary Player and Ernie Els have a number of courses to their names, but there is always scope and opportunity for the young guns to leave their mark on the industry.
The course is very manicured, with a true Bushveld look and feel. Men will walk a distance of 5,810 m (if you hit the ball fairly straight), and ladies will cover 5,045 m to complete this 18-hole course. The distance measured from the pro tees covers 6,011 m. Plus there are golf carts for those who prefer to drive this scenic course. Nkonyeni has a lovely parklands layout, and you’re likely to spot many animals throughout your round. As this is an estate golf course, you might occasionally find your ball in somebody’s yard – the houses are well hidden in the bush, and not really visible from the tees. Their signature hole is the 18th, which is a par 3, and requires you to drive about 160 m over the Usuthu River, making this a spectacular finishing hole. The clubhouse is built on the banks of the Usuthu River, and offers a beautiful view over the 18th green. Nkonyeni is so much more than just an estate with a beautiful golf course. It offers accommodation for large golf groups in splendid eight-sleeper houses, as well as two -sleeper weekend getaway rooms. The rooms are fully serviced, and there’s a communal swimming pool. Their clubhouse restaurant will also make sure that you are well fed when away from home. This is definitely a must-visit golf course, so make sure you tick this one off on your bucket list. To get in touch with Nkonyeni Golf Estate, visit www.nkonyeni.co.za.
Business meeting Hotel rooms from R1100 per night
Business restructuring Apartments from R9000 per week
Choose to stay or live with us. Whether you’re doing the sales-pitch-shuffle or a staff reshuffle, we’ve got the perfect space for you. At The Capital Hotel Group we approach things a little differently, offering you a unique choice of short, medium and long-term accommodation in a variety of contemporary rooms and spacious, fully-serviced apartments. By removing unnecessary extras we provide you with cost-effective options that don’t compromise on luxury and the things you really need - like worldclass meeting rooms and conference facilities. In fact, instead of moving back to the office you may be tempted to move your office to The Capital. Stay where you count.
Menlyn Hotel Maine Group Book online at thecapital.co.za or call +27 (0)11 290 9700 Email reservations@thecapital.co.za
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Subject to availability, prices are correct at date of publication. The Capital Hotel Group reserves the right to withdraw this offer without notice. Terms and Conditions of Sales and Services apply and are available on request. E&OE
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For both the Hotel and Chalets Rooms from P840.00
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Make Your Own
Future Morgan 3D and the 3D Printing Revolution
In an era where virtual reality and three-dimensional movies are the order of the day, we tend to think that the 3D revolution is limited to what Hollywood can produce. However, what if I told you that it is now possible for you to build just about anything in your home yourself? Welcome to the world of 3D printing, welcome to Morgan 3D.
Text: Bernard Hellberg Jr Images Š Morgan 3D / www.3dp.com
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So, you’ve heard about 3D printing before – fantastical tales of how other people “print” buildings, cars, just about anything, with massive “magical” machines. It all sounds very futuristic, very inaccessible. But in reality 3D printing is an accessible technology that is already changing the future, changing lives, and changing businesses, right here in South Africa. What Is 3D Printing? 3D printing – also known as additive manufacturing – turns digital 3D models into solid objects by building them up in layers. The technology was first invented in the 1980s, and has since been used extensively for rapid prototyping (RP). However, in the last few years, 3D printing has additionally started to evolve into a next-generation manufacturing technology that has the potential to allow the local, on-demand production of final products or parts of just about anything. It is already possible to 3D print in a wide range of materials that include thermoplastics, thermoplastic composites, pure metals, metal alloys, ceramics, and various forms of food. Yes, food. Right now, 3D printing as an end-use manufacturing technology is still in its infancy, but in the coming decades, and in combination with synthetic biology and nanotechnology, it has the potential to radically transform many design, production, and logistics processes. 3D Printing in South Africa If the 3D printing idea still sounds a little foreign to you, it may surprise you to discover that South Africa has its own 3D printing pioneer. Described in his LinkedIn profile as the “Founder and Technical Director” of Reprap Morgan 3D, Quentin Harley is more of an inventor extraordinaire whose passion for pushing the boundaries of the 3D printing revolution is made visible in a range of homegrown robotic 3D printers that are serving a growing number of makers and inventors in South Africa. Qualified as a clinical engineer, Quentin recognised early on that 3D printing technology had the potential to change the world. With most 3D printers economically out of reach at the time, he designed his own replicating rapid prototyper (reprap) machine nearly five years ago. With the help of a loaned printer bot, he built the first Morgan device and started his journey of open-source tech sharing. His vision: To make 3D printing accessible – and affordable – to just about anyone.
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Anyone Can 3D Print Perhaps the greatest achievement for Quentin and his team is that they have shattered the myths that 3D printing is either the preserve of the wealthy, or that a 3D printer can only be operated by trained engineers. 3D printing is just starting to facilitate a new age of personal fabrication, where anybody can get their digital designs, turn them into material reality, and even offer them for commercial sale. It is estimated that by 2020 as many as one million personal 3D printers will be sold worldwide annually. And in South Africa, Morgan 3D is perfectly positioned to bring the technology to every household or business – today.
Being locally designed and manufactured, Morgan 3D printers are ideal for end consumers who want a robust, no fuss 3D printing solution with a free oneyear warranty. The Morgan Pro is a tabletop device that is about the size of a coffee machine, and is ideal for detailed, fast 3D printing of items as large as 380 mm x 220 mm x 200 mm. The Morgan Mega, which stands a proud 1.1 m tall and is 75 cm wide, can build objects up to 720 mm x 450 mm x 600 mm in size, and is a robust solution for larger scale commercial printing. The fused filament (FF) design of the Morgan 3D printer brings lowcost thermoplastic technology to end
consumers, with a high level of quality and reliability. “Although other types of 3D printing are available, the flexibility and ease of use of the fused filament system makes it the ideal choice for most users,” explains Quentin in his Centurion workshop. “On top of that, the Morgan is quiet, stable, and can print at high speed without losing quality; it’s a great all-round device.” What Can I Print? The only limit to what can be 3D printed with existing technology, is your own imagination and available materials. Most personal 3D printers, such as the Morgan, will be used for printed household items, although multiple opportunities also exist in the hobby arena, home décor field, or for a multitude of entrepreneurial applications. Through the power of crowd sourcing, 3D printing now gives everyone access to print just about any object from designs distributed for free on websites such as thingiverse.com. To the likely dismay of many product developers and repairers, 3D printer owners can already download and print thousands of spare parts for common household appliances, for example. It is near impossible to predict exactly where the future of 3D printing will lead, but it is certain that personalised 3D printing is set to have a transformative impact on many products, as well as on many individuals and organisations, and locally, at least, Morgan 3D is ready to help you make your own future, today. For more information on Morgan 3D, visit www.morgan3dp.com by scanning the QR code with your smart device. Morgan 3D printers are available in two sizes – Morgan Pro and Morgan Mega – and can be ordered directly from Morgan 3D in Centurion.
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GABORONE Ideally located on the Tlokweng Road and with easy access of the Fair Grounds Corporate Business Hub, the University of Botswana and the Riverwalk Shopping Centre; the Indaba Lodge promises unsurpassed service excellence and modern facilities for the discerning traveller who enjoys that little extra.
POOL DECK
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. 84 en-suite Bedrooms . Fully Airconditioned . . Safe Underground Parking . . Coffee Shop . Cocktail Bar . . Pool & Pool Deck . Residents only Gym . . Wi-Fi throughout . . Easy access to Commerce & Business Park . . Walking distance to Riverwalk Shopping Centre .
WE LOOK FORWARD TO WELCOMING YOU TO YOUR
Home Away from Home INDABA LODGE, GABORONE І PLOT 61916, TLOKWENG ROAD, GABORONE, BOTSWANA Phone: +267 399 9500 | Email: gm@indabagaborne.co.bw | Website: www.indabagaborone.co.bw
conferencing
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We have a ‘Friends of Mokolodi’ membership programme, which allows members free access into the Reserve for self drives and cycling, as well as other benefits and various discounts. bookings@mokolodi.com
(+267) 316 1955/6 or (+267) 71 321 021
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rhino tracking
Located 15 km outside Botswana’s Capital City, Gaborone, Mokolodi Nature Reserve has a variety of tourism activities, such as game drives, giraffe and rhino tracking, camping, chalets, and cheetah interactions. In addition, we also have environmental education programmes, which in the last 25 years have brought in over 250 000 Batswana school children. Mokolodi also boasts excellent conference and wedding facilities with a magnificent view.
cycling
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Keeping your Cholesterol low is not enough. Cholesterolease assists in prevention of cholesterol depositing in your arteries. Cholesterolease also helps to remove existing plaque deposits in order for your veins and arteries to function healthily and plaque free. Cholesterolease also works wonderfully for people who struggle with: • cholesterol • blood circulation • chest pains • erectile dysfunction Cholesterolease is available without prescription at most pharmacies. Ask your pharmacist, go to www.cholesterolease.com or phone us at 082 678 3737 for more information.
My coronary arteries were occluded and I had a heart attack at the age of 32. The prescribed cholesterol medication didn’t work for me and I was afraid that I was going to die early. I have been using Cholesterolease for the past 10 years and my veins and arteries have remained healthy and plaque free. Why don’t you try it for yourself Johan Wilken ( 50 ) Owner of Cholesterolease
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One of my coronary arteries was 95% blocked. My cardiologist wanted to do a heart bypass. I started using Cholosterolease and within 4 days my chest pains were gone. It’s now been more than 5 years and I still haven’t had the bypass surgery. I feel wonderful. Cholesterolease saved my life Claude Fischbach ( 75 ) Port Elizabeth
I received good news. My doctor says the plaque in my arteries have regressed substantially. And that from only using Cholesterolease Loy van Sittert (67) Cape Town
2015/01/13 4:43 PM
Business Hub Bravo! Swakopmund Luxury Suites rated "excellent" by 38 travelers
Each of our 16 suites are designed to provide a uniquely memorablestay. Enjoy breakfast at one of the quaint surrounding coffee shops, or fuel your adrenalin addiction at the nearby sky diving school, dune or ocean adventure locations. Whatever your visit, our contemporaryluxury suites look forward to welcoming you. For room reservations email reservations@swakopmundluxurysuites.com A. Tobias Hanyeko & Am Zoll, erf228c, Swakopmund
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Business Hub Rapmund Hotel Pension
Swakopmund, Namibia
We Make it Easy to Relax...
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Endorsed by vascular specialists as a proven aid to circulation, flight socks reduce the risks associated with long-haul flights. Available from:
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Business Hub
EAGLE ENCOUNTERS The Ultimate Wildlife Experience! Voted TripAdvisor’s #1 Stellenbosch Attraction
• Personal EAGLE Encounters with Wahlberg’s & Verreaux’s Eagles the birds TO YOU) at 11, • 4 Interactive Flying Shows daily (we 2, 3 & 4 o’clock • Wrap a giant Boa Constrictor around your shoulders – if you’re brave enough! • Come party with our amazing Dancing Barn Owls! • Hands-on fun with Owls, Bearded Dragons, Lizards, Tortoises, Dwarf Rabbits, Goats & Pigs • Kids’ Playground • Hold a Bearded Dragon on your arm slide • Kids’ jungle-gym & • Award-winning Spier wines with food or chocolate pairing for the adults, while the kids enjoy a ‘kiddies’ wine tasting’. • Either pre-order your picnic basket, or visit the Eight to Go Deli for delectable picnic options (phone 021-809-1100 for picnics)
SPECIAL OFFER: TELL US WHERE YOU SAW THIS AD TO RECEIVE A FREE PERSONAL ENCOUNTER WITH WALLY, THE ADORABLE WAHLBERG’S EAGLE. Spier Wine Farm, Baden Powell Drive (R310), Stellenbosch Visit www.eagle-encounters.co.za or phone +27 21 858-1826 for more info.
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2015/03/02 2:01 PM
Business Hub
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Business Hub
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Business Hub
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Business Hub
A PA R T M E N T R E N TA L S
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At Bell Equipment our goal is constant improvement. And we’ve achieved this with our new E-series Large Trucks - the Bell B35E to the B60E by providing you with these key features: ● The most comfortable cab available ● Improved machine safety ● Bigger payloads ● More engine power ● Legendary fuel consumption ● Increased machine self-protection against operator error Together these features promote higher productivity, availability and increased safety while delivering a lower operating cost and the lowest cost per tonne. See the benefits for yourself by tracking your machine with our telematics solution, Fleetm@tic®.
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Business Hub
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Business Hub
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Business Hub
WARTFREEZE For common warts on hands and feet What is Wart Freeze? Wart Freeze freezes warts! The aerosol freezes the wart by means of cryotherapy. The wart is frozen to the core in just 10 seconds. After 10 to 14 days the wart falls of the skin and the new healthy skin is visible.
Home removing device What is Skintag? Skin tags are very common but harmless small, soft skin growths. It tends to occur on the eyelids, neck, armpits, groin folds, and under breasts. The Skintag remover removes skin tags by means of a reliable freezing method (cryotherapy), the same method used by dermatologists. This can now be done in the comfort of your home.
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2016/07/12 10:28 AM
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Business Hub
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Business Hub
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Books Must Read
The Book of Joy By His Holiness the Dalai Lama & Archbishop Desmond Tutu In April 2015, His Holiness the Dalai Lama invited his dear friend Archbishop Desmond Tutu into his home in Dharamsala, India, where they spent the week in deep dialogue discussing how we find lasting happiness in an uncertain world, while reflecting on their own personal experiences and history. The Book of Joy tells the story of this momentous meeting. Around the globe, many are experiencing unprecedented levels of anger, divisiveness, fear and suffering, and every day fear and tragedy dominate the news, so The Book of Joy could not come at a better time. His Holiness the Dalai Lama and Archbishop Desmond Tutu want to create a worldwide movement as a response to these problems. They want to ask what would a world filled with Joy looks like and how can we create and share Joy with others?
The Durban Forest By Mark Mattson, Donal McCracken, Richard Boon, Crispin Hemson & Martin Clement The Durban Forest is the first volume in a specialised series of publications planned by the Durban Botanic Gardens Trust. This 300-page book boasts a rich narrative and beautiful images of the Durban Forest, past, present and future. In celebration of the garden’s diverse heritage, the series will draw on the Durban Botanical Garden’s reputation as Durban’s oldest, and one of its most treasured public institutions, in order to encourage a new model of plant use. This model aspires to a specific urban, humanitarian and restorative focus that will support a just and resilient urbanism. The series will cover themes within the broad fields of botany and horticulture, as well as the enduring relationship between people and plants in South Africa.
The Affair By Sue Hickey & Philippa Sklaar Many of us have either cheated or been cheated on at some point in our lives. The Affair, written by expert psychologist Sue Hickey and public speaker, Philippa Sklaar, examines the psyche of both perpetrators and victims of affairs and anyone who struggles with monogamy and fidelity. The authors profile types of cheaters – the sexual predator, narcissist, romance addict and opportunistic cheater – because any smart decision requires an understanding of the nature of the beast. Ultimately, readers are navigated through the pain and anguish of betrayal to a place of self-healing that is required by both perpetrators and victims to move forward. The overriding message is that with deep soul searching and guidance, both forgiveness and redemption are possible.
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Vir n gelukkige huwelik
NOU TE KOOP!
GRATIS
2017 Kalender: Met inspirasie stukkies vir elke dag!
facebook.com/intiemtydskrif @IntiemTydskrif
Teken in 012 347 7530 • www.intiem.co.za Intiem is beskikbaar by die meeste takke van dié winkels : Woolworths, Pick n Pay, SPAR, Checkers, CNA, Dischem en Exclusive Books.
Gadgets
A Home Away From Home Airbnb, the world’s leading community-driven hospitality company, has unveiled the next chapter in its mission to change the way people travel by offering an alternative to mass produced tourism. The updated app has a range of new features with personalisation at its heart, including an innovative system matching travellers with the perfect homes that meet their needs, and a guidebook giving travellers access to insider tips from the global community. Airbnb has also launched its largest brand campaign to date, Live There, which has reengineered its search functionality to be more personalised for hosts and guests. When looking for homes, each traveller will see different results based on their unique preferences and the best match for a host.
// www.airbnb.com
For On the Go Gadgets Targus’ CityGear range of laptop cases includes a 15.6” vertical roller bag as well as five topload cases available in a variety of sizes. The CityGear Slim topload bags are perfect commuter cases and feature Targus’ Dome Protection System, which includes shock-absorbing layers to dissipate pressure on the tablet or laptop inside. They also feature a comfort-padded grab handle, padded shoulder strap and trolley strap, as well as zipped mesh pockets and compartments for keeping the case organised. The Targus CityGear vertical roller bag is great for carrying both technology and personal possessions when travelling. It features distinct departments and is expandable, creating additional storage capacity at the pull of a zip. The range retails for between R700 and R2,600.
Urban AGA The AGA City60 is perfect for smaller kitchens and households. It is everything you would expect from an AGA, but wrapped up in a smaller, more city-friendly package. At just 60 cm wide, the same size as any smaller slot-in cooker, it’s perfect for smaller spaces. And, just like other iconic AGA cookers, it’s made from cast iron and employs radiant heat cooking technology, ensuring that food tastes so much better as all the goodness and moisture is locked in. It has two ovens, offering roasting, baking and simmering functions. The Electric AGA City60 comes in two design styles: one sleek and contemporary, and the other traditional.
// www.agaliving.co.za 142/ Indwe
Meet the Crew Have you ever wondered who is flying the plane when you travel on SA Express? Or wanted to know more about what a job as a cabin crew member is like? Well, now’s your chance! Every month we will introduce a few members of our SA Express family, because by getting to know them, you become part of the SA Express family too. Text & Image © Supplied
Tebogo Mashilo Cabin Crew Member Length of Service With SA Express: Seven Years. Tell us more about yourself. I am an ambitious, passionate, fun-loving person, always trying to push my limits. I am also an academic pursuing my honours in industrial psychology, and compete in ballroom dancing. What is the most exciting part of your job? What I find most exciting about my job is the unpredictability of the work. No day is the same – different weather, different colleagues, and different customers. But what makes me the happiest is knowing that somehow I managed to affect someone on my flight in a positive way thanks to my service. What do you find most challenging in what you do? Even after seven years with the company, I still find it challenging doing late flights in the evening and working weekends, not to mention the turbulence, especially in summer. Why do you like working for SA Express? I like it because of the cultural and generational diversity amongst my colleagues. We come from different walks of life but somehow we all manage to work together as a unit towards a specific goal – to provide a great service to our customers through our core values. What would people find surprising about your job? Having to study every year and pass an exam in order to be legal to operate as a cabin crew member. What our customers get to see is just the end product of hard work and extensive training – so there’s more to us than just serving snacks and drinks and looking pretty. What words of wisdom do you live by? When you have the opportunity, continue to do good to all people.
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George
Get the best view of the Garden Route. Incredible and breathtaking views make any trip to George memorable. So whether you go for a round of golf, business or a holiday with the family, choose SA Express to get you there.
SA Express is a proud member of the SAA Voyager programme. Visit www.flyexpress.aero for domestic flights to Bloemfontein, Port Elizabeth, East London, Nelspruit, Kimberley Hoedspruit, George, Johannesburg, Richards Bay, Cape Town, Durban, Pietermaritzburg and regional flights to Lubumbashi, Gaborone, Windhoek, Walvis Bay, Lusaka and Harare.
Airline information SA Express fleet
Safety Information Health regulations Health regulations at certain airports require that the aircraft cabin be sprayed. The spray is harmless, but if you think it might affect you, please cover your nose and mouth with a handkerchief.
Canadair Regional Jet 200 BER Manufacturer: Bombardier Maximum cruising speed: 474 knots/545mph/879kmph Engines: Two General Electric CF34-3B1 Range: 1,662miles/3,080km Maximum altitude: 41,000ft/12,496m Seating capacity: 50
Crew: Two pilots, two cabin crew Wing span: 69ft 7in/21.21m Overall length: 87ft 10in/26.77m Overall height: 20ft 5in/6.22m Maximum take-off weight: 51,000lb/23,134kg Minimum runway length: 6,295ft/1,919m
De Havilland Dash 8 Series Q400 Turboprop Manufacturer: Bombardier Maximum cruising speed: 360knots/414mph/667kmph Engines: Two Pratt & Whitney Canada PW150A Range: 1,565 miles/2,519km Maximum altitude: 25,000ft/7,620m Seating capacity: 74
Crew: Two pilots, two cabin crew Wing span: 93ft 3in/28.42m Overall length: 107ft 9in/32.83m Overall height: 27ft 5in/8.34m Maximum take-off weight: 64,500lb/29,257kg Minimum runway length: 4,580ft/1,396m
Remain seated As a safety precaution, passengers are requested to remain seated with seatbelts fastened after the aircraft has landed, until the seatbelt sign has been switched off by the captain. Portable electronic equipment The use of personal electronic devices domestic and regional flights on the Q400. Passengers will be permitted cell phones, e-readers and electronic
(PED’s) will apply to all CRJ700/200 and DH8 to use PED’s such as tablets in flight-mode.
Cellular telephones Cellular telephones may be used on the ground while passenger doors are open. Cellular telephones, smartphones or any device with flight mode must be switched off as soon as the cabin doors are closed and when the senior cabin-crew member makes an announcement on the publicaddress system. Laptop computers Laptops with CD ROM and DVD drive, handheld calculators, electric shavers and portable personal listening devices may not be used on the ground during taxi but may be used during the flight when the seatbelt signs are switched off and with permission from the captain. Should circumstances dictate otherwise, a public-address announcement cancelling this concession will be made by a crew member. Prohibited equipment Portable printers, laser pointers, video equipment, CB/AM/FM/FHF/satellite receivers, two-way radios, compact disc and mini-disc players, scanners, remote-controlled toys and power converters are prohibited for use at any time. Safety pamphlet Read the safety pamphlet in the seat pocket in front of you and take note of your nearest emergency exit. Smoking In accordance with international trends, smoking is not permitted on board any SA Express flights. Seat belts Please fasten your seat belt whenever the seat belt signs are illuminated. For your own safety we suggest that you keep it fastened throughout the flight.
Canadair Regional Jet 700 Manufacturer: Bombardier Maximum cruising speed: 473 knots/544mph/875kmph Engines: Two General Electric CF34-8C5B Range: 1,477m/2,794km Maximum altitude: 41,000ft/12,496m Seating capacity: 70
Crew: Two pilots, two cabin crew Wing span: 76ft 3in/23.2m Overall length: 106ft 8in/32.51m Overall height: 24ft 10in/7.57m Maximum take-off weight: 72,750lb/32,999kg Minimum runway length: 4,580ft/1,396m
SA Express’ aircraft are made by Bombardier Aerospace
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Important When in doubt, please consult our cabin crew.
For your comfort and security, please comply with the above safety regulations at all times while on board
Special services Special Meals Passengers with special dietary requirements are provided for through the following special meals: kosher, halal, Muslim, Hindu, low-fat and vegetarian meals. Orders for special meals should be placed at the time of making flight reservations. The airline requires a minimum of 48 hours’ notice prior to departure in order to assist with confirmation of requests. Only available on selected flights. Passengers requiring special attention Requirements for unaccompanied minors (passengers under the age of 12 years) or passengers requiring wheelchairs should be stated at the time of making the reservation. Owing to the size of the cabins on our aircraft types, the airline is not in a position to carry stretcher passengers or incubators. Cabin baggage SA Express will accept one piece of cabin baggage not exceeding a total dimension of 115cm and 7kg in weight. For safety reasons, cabin baggage must fit into approved stowage spaces: either the overhead luggage bin or under the seat. Owing to limited storage space in the aircraft cabin, cabin baggage may be placed in the Skycheck at the aircraft for hold stowage. Skycheck This is the airline’s special hand-luggage facility that assists with in-flight comfort, speedy boarding and disembarking. When boarding one of our flights, simply place any hand luggage that will not be required during the flight on to the Skycheck
cart at the boarding steps of the aircraft. Your hand luggage will be waiting for you as you disembark from the aircraft at your destination. Baggage liability Valuable items such as cameras and accessories, computers – including laptops and notebooks – mobile telephones, perfumes, aftershaves, colognes, legal and company documents and legal tender – including cash, credit cards and cheques – bullion, leather jackets, all types of jewellery and any other items with a value in excess of R400 must be removed from either checked-in or Skycheck baggage as the airline is not liable for loss or damage to these items. Verified baggage claims are settled on the basis adopted by IATA (International Airlines Transport Association): payment of US$20 per 1kg of checkedin luggage, to a maximum of 20kg ($400) We Fly For You SA Express Airways prides itself on aiming to offer incomparable service standards. In addition to building on our motto to express excellence and consistently striving to provide the best service, we know that “you” is the most important word in our airline. SA Express proudly launched its new brand on 2 December 2009 at OR Tambo International Airport. The new brand is set to ensure that it’s distinctive and positioned to build awareness and affinity in the domestic and regional markets. The new proposition “We Fly for You” is set to position SA Express as a premier intra-regional African brand. The main objective of the re-brand is to ensure that SA Express is distinctive yet still aligned to the country’s mainline carrier. SA Express’s unique positioning as an airline that
provides a bespoke, personalised travel experience was the rationale behind the proposition “We Fly for You”. The new brand mark is in line with the symbol and colours of the national flag, encouraging national pride. The new brand will be applied to all brand touch-points throughout the operation as well as the staff uniform. Awards SA Express has won the AFRAA Regional Airline of the Year Award at the end of 2009, and the Allied and Aviation Business Corporate Award. Our airline was also the recipient of the Annual Airline Reliability Award from Bombardier at the end of 2007. Other previous awards include the International Star Quality Award, which indicates our commitment to service excellence, while our prominence as one of the top 500 best managed companies is proof of our success as a business. Onboard service The airline’s onboard service is unique and offers passengers a variety of meals or snacks. The airline pioneered its unique meal-box concept, and meal choices are frequently updated and designed using balanced food criteria: appearance, taste and nutritional value. Passengers can also enjoy a wine and malt service on specified flights as well as refreshments on all flights. Light snacks will be served on selected flights. Our customers can expect a safe, comfortable, quality air-travel experience, with the added benefits of frequency, reliability, on-time departures and unmatched value for money.
We fly for you About us SA Express is a domestic and regional, passenger and cargo carrier which was established on 24th April 1994. The airline has since become one of the fastest growing regional airlines in Africa with route networks covering major local and regional cities. SA Express plays a significant role in the country’s hospitality, travel and tourism industry and is a vital contributor to the country’s socioeconomic development. SA Express prides itself in aiming to offer incomparable service standards. In addition to building on our motto to express excellence and consistently striving to provide the best service, we know that “you” is the most important word in our airline. With our consistent and seamless service, our customers can be assured of stellar customer service that will exceed their expectations. Vision To be a sustainable world-class regional airline with an extensive footprint in Africa. Purpose A sustainable, integrated regional airline connecting secondary and main airports.
Indwe /147
Flight schedule Johannesburg - Pilanesberg Flt No SA 1131
Dep 12:30
Arr 13:05
A/C CR2
M
T
W
T
F
S
S
T
F
S
S
Johannesburg - Bloemfontein Flt sa SA SA SA SA SA SA SA
No 1001 1003 1005 1011 1013 1017 1021 1023
Dep 06:10 08:00 11:20 13:50 15:30 16:45 17:55 18:45
Arr 07:10 09:05 12:25 14:55 16:30 17:45 19:00 19:45
A/C cr8 DH4 DH4 DH4 dh4 dh4 cr2 DH4
M
T
W
Johannesburg - East London Flt No SA 1409
Dep 17:30
Arr 19:00
A/C CR2
M
Johannesburg - George Flt SA sa SA SA
No 1501 1503 1505 1509
Dep 06:40 08:20 11:25 15:50
Arr 08:35 10:15 13:20 17:40
A/C dh4 dh4 cr2 CR8
M
T
W
T
F
S
S
T
W
T
F
S
S
Dep 10:15 12:15
Arr 11:20 13:20
A/C DH4 DH4
M
W
T
F
S
S
W
T
F
S
S
T
Johannesburg - Kimberley Flt SA SA SA SA sa SA
No 1101 1103 1105 1107 1111 1113
Dep 06:20 09:20 13:10 14:35 16:45 17:30
Arr 07:30 10:25 14:15 15:45 17:50 18:40
A/C dh4 DH4 CR2 DH4 cr2 dh4
M
T
Johannesburg - Port Elizabeth Flt SA SA SA
No 1459 1457 1457
Dep 17:30 17:30 17:50
Arr 19:15 19:30 19:50
A/C cr8 DH4 dh4
M
T
Johannesburg - mahikeng Flt No SA 1123 sa 1125
Dep 07:10 14:55
Arr 07:55 15:40
A/C cr2 cr2
M
Flt sa
No 1132
Dep 13:40
A/C cr2
M
T
W
T
F
S
S
W
T
F
S
S
T
W
Bloemfontein - Johannesburg Flt SA SA SA SA SA SA SA SA
No 1024 1002 1004 1006 1012 1014 1018 1022
Dep 06:20 07:40 09:35 12:55 15:25 17:20 18:20 19:30
Arr 07:25 08:40 10:40 14:00 16:30 18:20 19:20 20:30
A/C DH4 cr8 dh4 DH4 DH4 dh4 dh4 cr2
M
T
W
East London - Johannesburg Flt sa SA
No 1410 1410
Dep 19:20 19:40
Flt SA SA sa SA
No 1502 1504 1506 1510
Dep 09:20 10:50 13:45 18:10
Arr 21:00 21:10
A/C dh4 CR2
M
Arr 11:10 12:40 15:35 19:50
A/C cr8 CR2 cr2 CR8
M
Flt SA SA
No 1226 1228
Dep 12:00 13:55
Arr 13:00 14:55
A/C DH4 DH4
M
No 1102 1104 1106 1108 1112 1114
Dep 08:00 10:55 15:05 16:15 18:15 19:05
Arr 09:10 12:00 16:10 17:25 19:20 20:10
A/C dh4 DH4 CR2 DH4 cr2 CR7
M
F
S
S
T
F
S
S
W
T
F
S
S
T
W
T
F
S
S
W
T
F
S
S
W
T
F
S
S
T
Kimberley - Johannesburg Flt SA SA SA SA sa SA
T
T
Hoedspruit - Johannesburg
T
Port Elizabeth - Johannesburg Flt SA SA
No 1460 1458
Dep 06:10 20:00
Arr 08:00 21:40
A/C DH4 cr2
M
T
mahikeng - Johannesburg Flt sa sa
No 1124 1126
Dep 08:20 16:10
*Please note that SA Express may deviate from the published schedule over the holiday period and will operate reduced schedules in December and January
SA EXPRESS RESERVES THE RIGHT TO CHANGE, SUSPEND OR AMEND THIS PUBLISHED SCHEDULE WITHOUT PRIOR NOTIFICATION. EVERY EFFORT WILL BE MADE TO OPERATE AS PER THE PLANNED SCHEDULE
148/ Indwe
Arr 14:15
George - Johannesburg
Johannesburg - Hoedspruit Flt No SA 1225 SA 1227
pilanesberg - Johannesburg
Arr 09:05 16:50
A/C cr2 cr2
M
T
W
T
F
S
S
W
T
F
S
S
Johannesburg - Richards bay Flt SA SA SA SA
No 1201 1203 1207 1213
Dep 06:10 08:30 13:15 16:55
Arr 07:25 09:45 14:30 18:10
A/C DH4 DH4 DH4 DH4
M
T
W
T
F
S
S
W
T
F
S
S
W
T
F
S
S
W
T
F
S
S
T
W
T
F
S
S
T
W
T
F
S
S
T
W
T
F
S
S
Johannesburg - walvis bay Flt No SA 1701
Dep 11:55
Arr 14:10
A/C CR8
M
T
Johannesburg - Gaborone Flt SA SA SA sa SA SA SA SA SA sa
No 1761 1763 1765 1767 1767 1775 1775 1783 1779 1779
Dep 06:55 07:55 09:55 11:30 11:55 12:40 14:30 15:45 18:10 18:45
Arr 07:50 08:50 10:50 12:20 12:45 13:35 15:25 16:40 19:05 19:40
A/C cr2 DH4 DH4 dh4 DH4 DH4 DH4 DH4 DH4 dh4
M
T
Johannesburg - Lubumbashi Flt No SA 1797
Dep 09:20
Arr 11:45
A/C CR8
M
T
CAPE TOWN - bloemfontein Flt SA SA sa SA SA SA
No 1081 1083 1087 1087 1091 1091
Dep 06:00 08:00 12:00 13:20 16:55 16:55
Arr 07:30 09:30 13:45 14:50 18:20 18:40
A/C CR2 CR2 cr2 cr2 cr2 dh4
M
CAPE TOWN - east london Flt sa SA SA sa SA SA SA sa
No 1361 1363 1363 1371 1371 1373 1375 1375
Dep 06:00 07:00 08:00 12:25 13:05 16:25 17:20 17:20
Arr 07:25 08:25 09:25 13:50 14:30 17:55 18:45 19:05
A/C CR2 CR2 CR2 cr2 CR2 cr2 CR2 dh4
M
Cape Town - Pilanesberg Flt No SA 1255
Dep 11:30
Arr 13:40
A/C CR2
M
Richards bay - Johannesburg Flt SA SA SA SA
No 1202 1204 1208 1214
Dep 08:05 10:30 15:05 18:40
Arr 09:20 11:45 16:20 20:00
A/C DH4 DH4 DH4 DH4
M
T
W
T
F
S
S
W
T
F
S
S
W
T
F
S
S
W
T
F
S
S
T
W
T
F
S
S
T
W
T
F
S
S
T
W
T
F
S
S
walvis bay - Johannesburg Flt sa
No 1702
Dep 14:45
Arr 16:55
A/C cr8
M
T
Gaborone - Johannesburg Flt SA SA SA sa SA SA SA SA SA sa
No 1762 1764 1766 1768 1768 1776 1776 1784 1780 1780
Dep 08:30 09:20 11:25 12:55 13:20 14:15 16:05 17:15 19:45 20:10
Arr 09:25 10:15 12:20 13:50 14:15 15:10 17:00 18:10 20:40 21:05
A/C cr2 DH4 DH4 dh4 dh4 DH4 DH4 DH4 DH4 dh4
M
T
Lubumbashi - Johannesburg Flt SA
No 1798
Dep 12:30
Arr 15:00
A/C CR8
M
T
bloemfontein - CAPE TOWN Flt SA SA SA SA SA SA
No 1082 1084 1088 1088 1092 1092
Dep 08:15 10:30 14:15 15:30 19:00 19:25
Arr 10:00 12:15 16:00 17:15 20:45 21:25
A/C CR2 CR2 cr2 DH4 CR2 CR2
M
east london - CAPE TOWN Flt SA SA SA sa SA SA sa SA
No 1362 1364 1364 1372 1372 1374 1376 1376
Dep 08:00 09:00 10:00 14:20 15:10 18:30 19:40 19:50
Arr 09:40 10:40 11:40 16:00 16:50 20:10 21:40 21:30
A/C CR2 CR2 CR2 cr2 CR2 CR2 dh4 CR2
M
Pilanesberg - cape town Flt SA
No 1254
Dep 14:10
Arr 16:30
A/C CR2
M
*Please note that SA Express may deviate from the published schedule over the holiday period and will operate reduced schedules in December and January
SA EXPRESS RESERVES THE RIGHT TO CHANGE, SUSPEND OR AMEND THIS PUBLISHED SCHEDULE WITHOUT PRIOR NOTIFICATION. EVERY EFFORT WILL BE MADE TO OPERATE AS PER THE PLANNED SCHEDULE
Indwe /149
Flight schedule Cape Town - Hoedspruit Flt No sa 1241
Dep 09:10
Arr 12:30
A/C dh4
M
T
W
T
F
S
S
T
W
T
F
S
S
M
T
W
T
F
S
S
M
T
W
T
F
S
S
M
T
W
T
F
S
S
A/C CR2 CR2
M
T
W
T
F
S
S
A/C CR2
M
T
W
T
F
S
S
A/C CR2 CR2
M
T
W
T
F
S
S
CAPE TOWN - port elizabeth Flt SA sa sa SA SA sa SA SA SA SA
No 1801 1803 1803 1807 1813 1813 1819 1821 1827 1823
Dep 06:00 07:00 07:30 10:10 10:40 14:20 15:00 16:30 17:20 18:30
Arr 07:30 08:15 08:40 11:40 12:10 15:50 16:30 17:40 18:30 20:00
A/C dh4 dh4 cr2 dh4 DH4 dh4 DH4 cr2 CR2 DH4
M
Cape Town - Walvis Bay Flt No SA 1721
Dep 11:15
Arr 13:25
A/C CR2
durban - East London Flt SA sa SA SA sa
No 1301 1305 1305 1309 1309
Dep 06:00 11:30 12:00 16:50 17:35
Arr 07:05 12:45 13:05 17:55 18:50
A/C CR2 dh4 CR2 CR2 dh4
durban - Port Elizabeth Flt SA SA sa SA SA sa SA
No 1330 1334 1334 1336 1340 1340 1348
Dep 06:00 08:25 09:15 09:50 13:35 13:35 17:40
Arr 07:20 09:45 10:35 11:10 14:55 15:05 19:00
A/C CR2 CR2 cr2 CR2 CR2 dh4 CR2
durban - CAPE TOWN Flt No SA 1850 SA 1858
Dep 06:10 15:35
Arr 08:25 17:50
durban - lusaka Flt No SA 1601
Dep 09:10
Arr 13:10
durban - Harare Flt No SA 1603 SA 1611
Dep 09:10 10:20
Arr 11:35 12:45
Hoedspruit - Cape Town Flt sa
No 1242
Dep 13:10
A/C dh4
M
T
port elizabeth - CAPE TOWN Flt SA SA sa sa SA SA sa sa SA SA SA
No 1826 1802 1804 1804 1808 1814 1814 1820 1822 1828 1824
Dep 07:00 08:00 08:40 09:20 12:10 12:40 16:20 17:00 18:10 19:00 20:30
Arr 08:40 09:40 10:10 10:40 13:50 14:20 18:00 18:40 19:30 20:20 22:10
A/C DH4 DH4 cr2 cr2 DH4 dh4 dh4 dh4 cr2 CR2 DH4
Flt SA
No 1722
Dep 14:00
Arr 16:00
No 1302 1306 1306 1310 1310
Dep 07:35 13:20 13:35 18:25 19:30
Arr 08:35 14:35 14:35 19:25 20:30
No 1331 1335 1335 1337 1341 1341 1349 1349
Dep 07:50 10:15 11:05 11:45 15:35 15:35 19:55 20:30
Arr 09:05 11:30 12:20 13:00 16:50 17:05 21:10 22:00
No 1851 1859
Dep 09:05 18:15
Arr 11:05 20:15
lusaka - durban Flt SA
No 1604
Dep 13:40
Arr 17:40
Harare - durban Flt SA SA
No 1612 1604
Dep 13:25 15:15
SA EXPRESS RESERVES THE RIGHT TO CHANGE, SUSPEND OR AMEND THIS PUBLISHED SCHEDULE WITHOUT PRIOR NOTIFICATION. EVERY EFFORT WILL BE MADE TO OPERATE AS PER THE PLANNED SCHEDULE
Arr 15:50 17:40
S
S
T
F
S
S
M
T
W
T
F
S
S
M
T
W
T
F
S
S
M
T
W
T
F
S
S
A/C CR2 CR2
M
T
W
T
F
S
S
A/C CR2
M
T
W
T
F
S
S
A/C CR2 CR2
M
T
W
T
F
S
S
A/C CR2
A/C CR2 dh4 CR2 CR2 cr2
A/C CR2 CR2 cr2 cr2 CR2 dh4 CR2 dh4
CAPE TOWN - DURBAN Flt SA SA
F
W
Port Elizabeth - DURBAN Flt SA SA sa sa SA sa SA sa
T
T
East London - DURBAN Flt SA sa SA SA sa
W
M
walvis Bay - Cape Town
*Please note that SA Express may deviate from the published schedule over the holiday period and will operate reduced schedules in December and January
150/ Indwe
Arr 16:20
Passenger Letters Dear Editor I was flying on an SA Express flight from Cape Town to East London last month. Three of the days I spent in Cape Town were at a Mandela Initiative Dialogue and my mind was still occupied by the beauty of Goedgedacht Estate in Malmesbury where it had been hosted. Two lovely looking children, aged around 11 or 12 years old, were seated a few rows in front of me. They looked jolly and were enjoying the flight. After the announcements were made, the hostess, Melissa, came and explained everything to the children, smiling all the time. Once we were in the air, as soon the seat belt lights were switched off, the children pushed the overhead bell. In a flash, the hostess was there. I overheard the boy saying: “I am very hungry, I need something to eat.” She explained to him that she was just about to serve all the passengers a light snack. He acquiesced and off she went. Hardly a minute after that the bell rang and the hostess obliged. Another request, another explanation. The hostess served everybody. When she was returning to her station, the bell went off again and once again she attended to them with a smile. This happened about seven times at short intervals, and all the time this long-suffering, warm hostess obliged with a smile – a true professional. The plane was not full but, after all of the children’s requests, I guess when they reconcile the remaining stock with the number of passengers on board there will be a significant shortage of drinks and snacks! I observed this and quietly declared that in this country, and especially on this airline, there are still customer-oriented and caring people. They understand that they are the face of the airline, the front line. I want to commend Melissa for her inspiring and confidence-boosting service even in very trying circumstances. With employees like this I can’t wait to board another SA Express flight soon. Congratulations to whoever is heading the hostesses and to the management of SA Express. I have travelled extensively on your airline as well as on other airlines and I have nothing but praise for your standard and quality of service. Yours faithfully Bubele TM Mfenyana (Rev) Congratulations to Rev Mfenyana, who wrote our winning letter this month, and walks away with a Samsonite Octolite 55 cm spinner valued at R3,495.
Dear Customer Care As a frequent early morning flyer once a month to Cape Town from Port Elizabeth, I need to give credit where it is due. My travelling experience this morning left me energised and positive. Wondering why? Service levels received, the fantastic cabin crew and three well written pieces in your Indwe monthly magazine which set the tone for the rest of my day. This morning, I was blown away by the cabin crew and, in particular, a gentleman by the name of Faizal Collins. Thanks to him, it was an absolute pleasure flying this morning. I have never before experienced such friendly, warm and caring service. Going the extra mile is something people do not tend to do these days but this morning you certainly flew for me. Thank you! Regards, Lesley Legras
Do You Have Something to Say? Let us know what is on your mind by sending an email to customercare@flyexpress.aero. Letters may be edited, shortened or translated from their original language.
The writer of the winning letter in the December edition of Indwe will receive a Samsonite Octolite 55 cm spinner valued at R3,495. Taking a new and progressive approach to luggage design, Octolite offers what frequent travellers demand: lighter weight, increased durability, and maximum manoeuvrability. Octolite’s eye-catching exterior is modern, with a striking geometric design and a matte finish. Available in red, white or black, it also features an integrated carry handle, built-in address tag and fixed combination lock. The interior is divided into two halves, one featuring crossed ribbons, while the other is secured with a zip-in divider featuring a convenient side pocket. To maximise manoeuvrability, Octolite has a double-wheel design that provides smooth all-direction movement. The Octolite Collection is available at leading luggage stores nationwide. To locate a stockist near you, visit www.samsonite.co.za, follow @Samsonite_SA on twitter or call +27 31 266 0620.
Indwe /151
Afric a ’ s Ta l e n t R e v e al e d On the lookout, taken in the Kruger National Park Martina Gabay
abitant An impressive Etosha inh David Wood
Getting to know the locals in the Cederberg at Malgat Charl Du Plessis If you think you have what it takes, send your photos (1MB each), details of where they were taken and your contact details to nicky@tcbmedia.co.za, with the words “Indwe Photo” in the subject line.
We c a n’t wa it to s how t hem off ! 152/ Indwe
K
R199*
R239*
R259*
R349*
Nissan Xtrail 4x2 or similar
R599*
R399*
R449*
R699*
NB: Rates applicable to Credit Card rentals from airport locations only. Please produce your airline boarding pass at the time of making your reservation. Offer valid until 30 November 2016. E&OE.
30 NOVEMBER 2016