February 2011

trade shows

Your Exhibition Budget

By Barry Siskind

The challenge with a trade show budget is that it’s hard to know where to start.

O

ne commonly used method to estimate your show budget is based a ratio of your space cost times three. For example, if the average square foot cost for exhibits is $25.00 and, if you need 200 square foot (18.5 square meters), your estimated cost should be $25.00 × 200’ × 3 or $15,000.00.

The validity of this estimate lies on the premise that you had calculated your space requirement correctly. So, the place to start is with a reliable formula for the actual amount of space you need. Once this is determined, applying a dollar amount to your exhibition budget becomes a lot more realistic. Let’s go through this calculation 1. It is crucial to stay focused. If you aim to reach 100 percent of the visitors (which exhibitors should only rarely do), then you are spreading your resources very thin. As a result, you will likely neglect some wonderful opportunities. For example, let’s say the show has a projected audience of 20,000 people. After talking to show management or reviewing the audited information from previous shows, you determine that 8 percent of this audience fit your profile, leaving you with 1,600 visitors.

2. Will all of these 1,600 people stop by your booth? Likely not. Every show is different. The number of visitors who actually stop at each exhibit varies. The Audience Interest Factor (AIF) calculates the number of highly interested people. If you don’t know your AIF, the rule of thumb is 16 percent. If you keep track of your show results, then over time you will learn your specific AIF. For now, use the 16 percent

rule of thumb. Your potential number of visitors now is 16% of 1,600 or 256 potential high-value visitors.

3. Next determine the number of active show hours. Every show will produce a different flow of traffic. Often there are distractions where all delegates are drawn off the show floor to attend education sessions, hear a keynote speaker, or watch a floor show. At some shows, more people arrive in the late afternoon than early morning. For our purposes, let’s say that the show is open for eight hours each day for three days, which means there will be twenty-four show hours. Based on conversation with the show organizer you determine that the last two hours of each day and one hour during lunch are slow, so your calculations of active hours will be: 24 show hours – 9 (3 slow hours each day) = 15 active show hours 4. Now divide the number of visitors by the number of active hours: 256 ÷ 15 = 17 visitors per hour 5. The next step is to calculate the human element. How long will your staff need to spend with each visitor in order to accomplish their goal? For the purpose of this exercise, let’s set a target for each booth person to talk to six people per hour. If we have the potential of seventeen visitors per hour, then in our example we need 3 booth people.

6. Another rule of thumb is that each booth person needs 50 square feet (4.5 square meters) of unoccupied space to work in.

This means that in a 10-foot by 10-foot

(3-meter by 3-meter) booth, two people can carry on two conversations simultaneously with two visitors. The key word here is “unoccupied.” You need to include your product, displays, demonstrations, furniture, and so on. In our example, we would need 150 square feet (16 square meters) of space for three booth people plus 50 square feet (5.5 square meters) for product display.

Therefore your total exhibit space is now 200 square feet (22 square meters.)

Booth Space Calculation Total number of potential visitors

20 000

Percentage that represents target audience 8 % Total number of targeted visitors AIF

1 600

16 %

Net potential booth visitors

256 (a)

Number of show hours

24

Less inactive hours 9 Active show hours 15 (b) Number of visitors per hour (a ÷ b)

17 (c)

Number of minutes spent with each visitor is 10 or 6 per hour

6 (d)

Number of booth staff (c ÷ d)

3 (e)

Amount of booth space (150 square feet + amount of space for hardware, furniture, products, etc.)

200

You have now calculated the realistic amount of space you need and can now move on to create your entire show budget.

Barry Siskind is North America’ foremost trade and consumer show expert. Visit his Web site: www.siskindtraining.com or e-mail him at: barry@siskindtraining.com.

www.theplanner.ca | February 2011 | ThePLANNER 3

In the words of Ervin Drake – made famous

by Frank Sinatra – It was a very good year!

in

this

issue

8 The Principles of an Effective RFQ

Finding the right fit for an event space, an entertainment option or a hotel is paramount to the success of a program.

10 Hotel of the Month

Audrey

Esar explains how to expand your Culinary Experiences while Meeting your Goals at the Essex Resort and Spa.

2010

14 Ten Top Meeting Trends

suggestions and ideas. You are the ‘’Raison d’etre’’ of The

16 The Towers of Industry Awards

was a good year and before we move on - or in this case turn the page - I would like to

say thank you. Thank you, to our readers, for your comments,

Planner.

Thank you also to our advertisers, without their support our magazine would not exist. So think of them when you have to select a supplier as they make The Planner possible.

And finally I would like to thank the employees and

Here

are the top ten meeting trends for 2011 according to Benchmark Hospitality International.

For the second year in a row, here are our picks for the best of the best.

21 Golf Resorts in Canada

We have included in this issue a comprehensive guide to many of the golf resorts across the country to help you find places for work and play, all self-contained in one location.

contributors of The Planner whose dedication, hard work, long hours, and short turn around times have permitted us to publish a magazine chock-full of useful, timely information month after month.

So 2010 was a very good year – lets aim to make 2011 an even better one and by all indications it looks like it will. With

PLANNER

THE

The Planner is distributed to professional meeting and event planners across Canada with the goal of providing reliable and timely information to make better decisions.

E ditor Don Murray, CMP dmurray@theplanner.ca

that end in mind what better way to start the year, in this our

A ssociate E ditor Céline Brondel cbrondel@theplanner.ca

first edition of 2011, than with the winners of our Towers of

S ales info@theplanner.ca

Industry. They are the ones that challenge existing standards,

C ontributors Audrey Esar, Camille Lay, Marilyn

by innovating, through their dedication, their reliability and good old fashion quality service. The kind that comes with a smile, a please and a thank you.

Although a bit late I would still like to take this opportunity to wish you a great 2011, and remember that The Planner is there for you, so ideas, suggestion and requests are always welcome.

Michel Geoffroy, CMM Publisher

G raphic A rtist Matt Riopel mriopel@theplanner.ca C irculation Patricia Lemus circulation@theplanner.ca

Lazar, Barry Siskind, Sergio Szwarcberg

2105, de la Montagne, suite 100 Montreal, Québec H3G 1Z8 Telephone: (514) 849-6841 poste 315 Fax: (514) 284-2282 Your comments are appreciated: info@theplanner.ca

The Planner is published ten times a year.

Poste-publication No. 40934013 The Planner uses 30% recycled post-consumer paper.

We acknowledge the financial support of the

Government of Canada through the Canada Periodical Fund (CPF) for our publishing activities.

4

PLANNER | February 2011 | www.theplanner.ca

The

green

&

e c o - f r i e n d ly

Warm your heart and your table

A Thought for 2011

lushly enhanced with photographs by her husband, Jon. Eating locally is about more than food,” says author Lynn Ogryzlo.

“It’s about knowing the people who grow it.”

As professional planners deal with icy drives to venues and adding coat racks to the essential details of any gathering, it warms the soul to remember the summer season and the bounty it bestows upon us.

A

t The Planner we continue to promote green ways of living and working and to share how these concepts can be integrated into our personal and professional lives. One small step is to eat more local.

A new cookbook published in the fall of last year celebrates the harvest of our very own Niagara region. This food writer is emotionally invested in this region and particularly in its bountiful harvest. This is her second book about Niagara and it is

Ogryzlo is intrigued with every level of the story, including the growers who toil to bring some of the country’s prized locally grown fruits and vegetables to markets and the individual farm stands often located at the end of their driveways.

Travelling the country roads, she met the growers of everything from heritage tomatoes to Sicilian eggplant and the region’s famous peaches.

It was her quest to capture the motivation of these hard-working farmers.

The philosophy about eating locally through the seasons permeates her writing.

“When you eat seasonally, you have the opportunity to get to food closer to where it grows,” Ogryzlo explains. “Notice how we crave the first asparagus of spring, the greens for salads in summer and savoury flavours of corn and tomatoes in August and root vegetables with a roast in winter.

When we crave these different seasonal foods Mother Nature is right there when we want her.”

“Niagara Cooks II, A Seasonal Attitude” (Epulum Books, $24.95, paperback) is the second of a series and contains year-round menus as well as profiles of growers and their families. It celebrates the influences of the burgeoning Niagara wine industry and local cheese artisans. For more information, visit www.NiagaraCooks.ca

I am your constant companion I am your greatest helper or heaviest burden.

I will push you onward or drag you down to failure.

I am completely at your command.

Half the things you do you might just as well turn over to me and I will do them quickly and correctly.

I am easily managed – you must be firm with me.

Show me exactly how you want something done and, after a few lessons, I will do it automatically.

I am the servant of all great people; and alas, of all failures as well.

Those who are great, I have made great.

Those who are failures, I have made failures.

I am not a machine, though I work with all the precision of a machine, plus the intelligence of a person.

You may run me for profit or run me for ruin – it makes no difference to me.

Take me, train me, be firm with me, and I will place the world at your feet.

Be easy with me and I will destroy you.

Who am I ?

I am Habit….

Frequent Flyers Should Be Frequent Hand Washers Cabin air in commercial aircraft is no more likely to spread colds and other infections than the air in similar crowded, enclosed spaces, according to the Australian Transport Safety Bureau. People often blame poor ventilation, especially the recirculation of cabin air, but the air is refreshed and filtered many times every hour (much less so, however, when planes are waiting on the tarmac). Simple human proximity is the real culprit: passengers get sick on planes by sitting near people who are sneezing or coughing. For colds, hand-to-hand contact via contaminated objects is also a risk. Thus, frequent flyers should be frequent hand washers, or use hand sanitizers.

www.theplanner.ca | February 2011 | ThePLANNER 5

industry news

Hi-tech approach to planning The Toronto Congress

T

he newly finished ballroom that joins The Toronto Congress Centre North Building, provides a perfect setting for meetings, general sessions, and exclusive galas. It boasts modern clean design and the latest in brand lighting effects.

Centre has added the largest column-free ballroom of its kind in

Alain Sutton, Chairman & CEO, Congress Centres Inc. says, “This was a tremendous opportunity to demonstrate The Toronto Congress Centre’s exceptional levels of care and expertise, world class standards and our unprecedented sustainability program. Our dedicated team is embracing the opportunity to prove to the world why The Toronto Congress Centre has become renowned and rewarded for its ability to be Great Experience Makers™.”

Canada (an impressive 30,000 sq. ft.) to its existing 1,000,000 sq. ft. complex.

Toronto Congress Centre ranks among the top ten largest trade and convention facilities in North America. Operating with the highest sustainability standards in the industry, which include pure and allergen free indoor air quality, energy efficient operation, green energy and water conservation -- the huge 1,000,000 sq. ft. facility is at the forefront of green facility design and visitor comfort.

The Toronto Congress Centre was the first trade facility in the Americas to receive HACCP (Hazard Analysis Critical Control Points) accreditation and has continued to achieve the prestigious rating annually by offering the highest level of food safety practices worldwide.

Web: www.torontocongresscentre.com

industry

NAV CANADA NAV Canada Training and Conference Centre has announced that its comprehensive conference and hospitality services will now be known under the new name: ‘’NAV CENTRE’’.

6

The new name and logo were adopted to reflect significant enhancement to guest services as well as the conference centre’s commitment to customer excellence. ‘‘People used to know us mainly as a training facility,” says Kim Coe-Turner, NAV Centre General Manager. ’’We now provide full conference, meeting and accommodation services.”

PLANNER | February 2011 | www.theplanner.ca

The

n e w s

Located on the shores of the St. Lawrence River in Cornwall, The NAV Centre is a fullservice conference centre which can accommodate groups of up to 500 with 560 guest rooms and 70 dedicated state-of-the-art meeting rooms.

Web: www.navcentre.ca

industry

Overseas travel hits record Same-day car trips to U.S. also on rise Canadians packed their bags and left the country 4.6 million times in October, including a record high amount of overseas travel, Statistics Canada recently revealed. The federal agency attributed same-day car trips to the United States as the primary contributor to the 3.3-percent jump in travel from September’s figures. In total, Canadians ventured south of the border 3.8 million times in October. Trips to the U.S. were up 3.6 per cent during the month.

Travel to Canada from other countries was also on the rise in October, with a total of 2.1 million trips, up 1.2 per cent from September.

Travel from overseas markets to Canada was up 2.8 per cent to 380,000 trips in October.

U.S. travellers visited Canada 1.7 million times in October, up 0.8 per cent from the previous month, with a sturdy spike in overnight air travel of 7.3 per cent. Same-day car travel essentially remained on pace from September, with a 0.1-per-cent decrease.

The United Kingdom remained Canada’s largest source of overseas visitors, with about 63,000 trips made to Canada from that region in October, up 3.6 per cent from September.

France and Germany were second and third, with 38,000 and 30,000 visitors, respectively.

South Korea saw a large jump in visitors to Canada, up 12.9 per cent to 15,000 in October. Hong Kong had a monthly increase of 11.5 per cent to 10,000 visitors.

Whoops, it’s not often that Sir Branson fails

n e w s

Trudeau Airport now provides free Wi-Fi Pierre Elliott Trudeau International Airport now offers free Wi-Fi service throughout the entire terminal, including all public and restricted areas. Passengers and visitors to the airport can connect to the Internet wirelessly from a laptop, Smartphone or any other Wi-Fi-enabled device.

Air Canada cleared to take off from Bishop Sky Regional Airlines Inc. has received regulatory approval to begin flying at Billy Bishop Toronto City Airport. In a recent ruling, the Canadian Transportation Agency cleared Sky to fly on behalf of Air Canada, using Bombardier Q400 turboprops.

The kick-off could be at the end of March or possibly sooner, if Air Canada is able to finalize a deal to lease space with the airport building’s landlord.

Best year ‘in a long time’ Montreal’s tourism industry fared well in 2010 - 7.6 million tourists visited Montreal, contributing $2 billion to the local economy. It was the best year “in a long time,” said Tourism Montreal Chief Executive Charles Lapointe in a luncheon speech at the Canadian Club of Montreal recently. Tourists want to visit the city because it’s “urban, bilingual, cosmopolitan, dynamic” and for the festivals, cultural activities and great food, he said.

Lapointe cited Barney’s Version actor Paul Giamatti’s Golden Globe speech in which he praised Montreal as an “incredible beautiful city” as proof. Montreal is the gateway for international and national visitors to Quebec, he said.

In 2010, 13 million passengers disembarked at Trudeau airport, Tourism Montreal found.

In Montreal, 40,000 people are employed in the sector; one dollar invested in the tourism industry results in a return of $135.

Virgin America will be withdrawing its Toronto service in April, less than 10 months after it introduced the Canadian flights. The low-cost carrier began offering daily service last June between Toronto and California’s two busiest air terminals, Los Angeles and San Francisco. «In the smaller Toronto-West Coast markets, we were unable to stimulate demand as quickly as we would have liked,» Virgin sales vicepresident Diana Walke said in a statement.

www.theplanner.ca | February 2011 | ThePLANNER 7

management

The Principles of an Effective RFQ As a planner, much of our time is spent researching and requesting information from suppliers and vendors. Finding the right fit for an event space, an entertainment option or a hotel is paramount to the success of a program, and that success also relates significantly to whether or not we have remained within budget. How do we ensure that our Request for Quotes are effective and will encompass all the requirements that we need? Remembering a few basic principles will guarantee a positive outcome.

8

Create a template

I am a strong believer in templates. In addition to speeding up the process of sending out requests to multiple vendors, giving careful thought to the development of an RFQ and inclusions of the template ensures that you are providing fair and equitable information to all suppliers. Be sure to include enough information about your program so that the supplier has a good understanding of your requirements.

In addition, creating a template will allow you to fairly compare all quotes once returned as they will be in a similar format.

Set objectives

First and foremost, define your requirements clearly. For example, when requesting a quote from a hotel, ascertain those needs which are non negotiable and must be included, i.e. wireless internet in guest and meeting rooms, maid gratuities, parking, etc. Do all rooms require King beds and turndown service? Are the dates flexible or not? Will you require the negotiated rates 3 days prior and post the event?

In addition, it is helpful to define the purpose of the event, i.e. an incentive program, regional sales meeting or awards banquet.

This will allow the vendor to provide additional feedback on venue suggestions and creative ideas that you might not have considered.

Identify potential suppliers

Only send out your RFQ to those vendors you know can fulfill the requirements. For example, if your large incentive program requires a lively hotel atmosphere with 2 bedded rooms because colleagues will be sharing, don’t send your RFQ to a property where amenities, activities and room types are geared towards couples and honey

PLANNER | February 2011 | www.theplanner.ca

The

By Audrey Esar

mooners! As appealing as the property might be, it will not be a fit for what you are looking for. A little research prior will save a lot of time.

Be available to answer questions

Upon receiving the RFQ, it is only natural that vendors will want to touch base prior to sending back a formal proposal. Be available to answer questions, or if your time is limited, request that all questions be sent by email (with a deadline). Often times, many of the questions will be the same and you can answer everyone back simultaneously.

Follow up and feedback

It is not uncommon for decisions to stretch out to weeks, and sometimes months.

Keep your suppliers in the loop on where the process stands, whether it is with an email every few weeks or a quick call. A lot of time goes into the preparation of a quote, and the relationships you build with your vendors is extremely important, and to show consideration for their efforts is professional and respectful.

Debrief suppliers

Having to tell a vendor that they have not been selected for a program is never easy, however it is important that you take the time to provide constructive feedback that will allow them to be more competitive on future RFQ’s. It will be greatly appreciated and help forge that client/supplier rapport.

With over 20 years experience, Audrey Esar is a Solutions Consultant specializing in event management, customer service, training and coaching as well as site selection. To learn more about how Audrey can help you, she can be contacted via e-mail at AudreyEsar@ videotron.ca

hotel news

f

Luxury Hotel Chain to Introduce “Minibar for the mind”

.

y

.i.

Use your body to benefit your brain Physical exercise isn’t just good for your muscles - it keeps your brain healthy, too. So use your body to benefit your mind. Experts in Alzheimer’s disease offer some suggestions on how to keep blood flowing to your brain: - Take a dance class. Learning steps will challenge your brain. Tai chi, karate or step aerobics - any choreography that’s new to you will have the same benefits.

- Try circuit training. Alternating between resistance and cardio will work memory and co-ordination.

- Sign up for yoga. The deep breathing will deliver a good dose of oxygen to your brain, and learning new moves is a mental challenge.

- Lift weights. Strength training requires concentration and focus.

-Use your less dominant hand. If you’re righthanded, try playing tennis or catching a ball with your left hand occasionally.

L

So, good-bye Sudoku, hello Macarena!

uxury hotel chain Morgans Hotel Group is introducing a program to ensure that the minds of its guests are as well exercised as their bodies.

Morgans announced January 25 that it would partner with The School of Life, an organization that runs programs and services aimed at increasing personal fulfillment.

The first product of the collaboration will be a “Minibar for the Mind,” a box available in Morgans properties which is described as a “midnight feast of intellect, inspirations and ideas.” Contents include a box of 250 conversation starters, a volume of columns written by faculty at The School of Life, “Reading Prescriptions” designed to evoke moods of relaxation or seduction and a notebook and pencil set.

The set costs $56 but guests who don’t want to shell out for the product will also

be treated to a “Daily Aphorism” with their turn down, with insights from some of the world’s great literary minds.

Over dinner, guests at Morgans’ Hudson (New York), Ames (Boston) and Sanderson restaurants will also be offered a Conversation Menu, which features “conversation prompts” to help diners participate in a chat that “moves beyond the domain of the weather and the price of gas.” School of Life faculty members will also be conducting a series of talks in Morgans’ hotels, covering topics such as conversation, reading, travel, romance and culture.

Exercising the mind as well as the body is a concept which has historically proved very popular on cruise ships, with lines regularly offering cultural enrichment activities that range from acting classes to history lectures.

Another reason to avoid all-you-can-eat…

According to CBS News, the buffets and salad bars of America could be Al Qaeda’s next target. “Department of Homeland Security officials, along with members of the Department of Agriculture and the FDA, have briefed a small group of corporate security officers from the hotel and restaurant industries about it,” Armen Keteyian reports. “The plot uncovered earlier this year is said to involve the use of two poisons - ricin and cyanide - slipped into salad bars and buffets.” The U.S. government didn’t comment on the story except to say they were on guard “against all types of terrorist attacks, including unconventional attacks.”

www.theplanner.ca | February 2011 | ThePLANNER 9

hotel of the month

By Audrey Esar

Expand your Culinary Experiences while Meeting your Goals!

The Essex Resort & Spa Located only 90 minutes driving distance from Montreal and 15 minutes from the Burlington International Airport, The Essex is set on 18 acres and is less than an hour from five of the best ski resorts in the East. Within 15 minutes from downtown Burlington, guests have the opportunity to browse relaxing Church Street, resplendent with restaurants, bars and great shopping, all in a pedestrian friendly environment.

If brand name factory shopping is more your style, more than two dozen outlets are within walking distance from the hotel, including Polo Ralph Lauren, Brooks Brothers and BCBG, to name a few!

10

The Mood Walking into the Essex is warm and hospitable, with staff that are gracious and genuinely happy to see you. Depending on the season, a fireplace warms the lobby area while hot apple cider and cookies await your arrival.

Guests instantly feel that they have just arrived at an upscale country inn, where all sorts of exciting amenities await them.

The Room The Essex has 120 guest rooms that are spacious, colourful and welcoming, with comfy bedding and in-room Keurig coffee makers. With a variety of room types to choose from, from traditional to fireplace mini-suites, and one or two-bedrooms suites, there are options for everyone. Rooms are equipped with convenient work space areas, and include free high speed internet access, which is a major plus! Guest room doors are adorned with a mini wire whisk, adding a touch of whimsy, reminding you, of course, that great culinary adventures await just outside your room!

Dining With a focus on fresh, local ingredients, the farm-to-table approach is working with great success at The Essex, in both their restaurants: the lively and spirited Tavern, and the elegant, Butlers Farm for a more upscale experience.

The innovative menu options abound, from roasted Beet Carpaccio with Vermont blue

PLANNER | February 2011 | www.theplanner.ca

The

cheese, baby greens and balsamic reduction to venison scaloppini for those with a more adventurous palate. One important thing to mention is that vegetarians are not forgotten here, and choices are as inspiring and creative as the meat entrees, which is a true testament to the resort’s commitment to satisfying all types of requests.

The Service The affable staff takes great pride in the service they provide, whether they manage the front desk or spa, serve delectable food in the restaurants, or work closely together with you to organize problem free meetings and events. From every level of the organization, the intent and desire to ensure your success is inherent, and clearly visible.

Meeting Space Banquet and conference facilities abound throughout the resort. A beautiful Atrium located just off the main lobby offers planners a variety of options, and holds up to 200 people, classroom style. Facilities include a Ballroom with a capacity of 300 banquet style, along with a variety of other conference room types to accommodate all your needs.

Creativity is key to organizing a memorable meeting, and the hotel will look at all possibilities to ensure a successful event, and to make you look like a star!

The resort is also pleased to offer access to the adjacent Essex Cinema, with stadium

hotel of the month

seating and full audio capabilities in eight rooms for up to 250 participants. The Essex Cinema was the first stadium-seating theatre in Vermont and is now the first theatre in Vermont to be 100% digital.

It also features a second lobby which can double as a private meeting room or as a dining room. It will be serviced by a full kitchen and beer and wine bar which allows for the ability to bring in a celebrity chef for a company retreat or party.

Activities With an already extensive culinary program, the Essex continues to strive for inventive ways to broaden the gastronomic horizons of participants.

Dozens of hands-on cooking classes in Cook Academy are available, covering topics ranging from cuisines of the world to sushi rolling, seasonal berry picking and foraging excursions, chef demos and wine tasting, as well as phenomenal team-building activities including Iron

Chef competitions.

For something more physical, a partnership with Northern Lights Challenge and Leadership Institute offers an on-site ropes course that provides both high and low elements, a climbing wall and twin 400-foot, four-story zip lines.

For those times when it is necessary to be completely pampered, the hotel boasts the Burlington’s area only full-service Spa. New and inviting, from the moment you walk into the tranquil setting, you begin to relax. With ten treatment rooms, a 25-yard indoor lap pool, steam rooms, saunas and an oversized outdoor hot tub, as well as a full menu of options, your only problem will be to decide what to choose.

A fitness center, beautiful outdoor pool, Orvisendorsed fly casting pond, tennis courts, and an 18 hole golf course are also available to keep participants busy.

For those times when you want to take your group off-site, the property also manages an impressive mountain lodge located only 30 minutes away, with a magnificent fireplace to

hold dinners, meetings or retreats.

Additional benefits The Essex provides free airport transfers.

Should you decide to bring your group into Vermont from, for example Montreal, the hotel will organize luxury coach return transfers to come into the city and pick up your group from a designated meeting space, at a very reasonable cost. They will even supply snacks and beverages on board should you wish.

Hotel Contact: Mr. Dave Hakins, Director of Business Development 1-800-727-4295 or Direct: 1-802-764-1470 Daveh@vtculinaryresort.com Mention “The Planner” when booking your group and receive some great incentives to boost the wow factor of your meeting; a free bonfire with s’mores and a complimentary chef’s demonstration at a group meal!

ww.theplanner.ca | February 2011 | ThePLANNER 11

contest of the month

Your Favourite Suppliers

In keeping with the spirit of the Tower of Industry 2011 Awards we thought we would ask planners to name one of their favourite suppliers and tell us why. Here are a few of the numerous responses we received.

One of my favorite suppliers, is the Ivey School of Business Conference Centre in the Toronto Stock Exchange. We hold several planning events and it’s a seamless operation.

Excellent service, excellent communicators, they certainly have made my event and plans first class.

Jacqueline Jamieson, Russell Investments

Debbie Beck, Convention Services Manager at Delta Meadowvale Resort and Conference Centre in Mississauga. Cool, calm and collected. Make-it-happen attitude. Great sense of humour! Doesn’t hide when she sees me coming aorund the corner. Has an uncanny ability to stretch rooms into incredible configurations. Does not blink when asked «Would it be possible to...!» (at least not in front of me!). A solution to every challenge thrown at her.

When her staff said I sure made them work hard, she said, «oh this client is old school»!

Anne-Marie de Lavison, Planet bilingual Meetings & Incentives

One of my favourite suppliers is George Brookins and his company Trius Tours Inc – an Atlantic Canada motorcoach company based in Charlottetown, PEI. They are dedicated to getting the job done and have an excellent can-do attitude. No job is too big or too small.

Gerald Begg, Beggs Tour & Travel Inc. 12

The supplier we would like to mention is Colour Time Printing located in Vancouver, BC. In our 15 years of business we have never worked with such a professional supplier who excels in excellence in everything they do for us. They always have: • Unbelievable turnaround times • Always on time; never miss a beat • Always willing to go the extra mile • Yes is the only word in their vocabulary • Quality work in design and print production Natasha Kurzatz, Advance Group Conference Management My best supplier is Advantage Audio Visual Rentals Ltd. They are situated in Ottawa and I always use them for my audio visual needs. They are reliable, quick to respond to last minute requirements – even when I am at the site meeting. The staff is always friendly, polite and will give good advice on the required equipment. In addition to this, their pricing is very competitive.

Rachelle Fauteux, Canadian Council on Animal Care

Nicole Proulx, PendoPharm Division of Pharmascience Inc.

Favourite Supplier?

Easy – Thomas Hobbs Florist by Maureen Sullivan. Not only does she provide, free of charge her services and florals for our annual fundraising Gala, the Crystal ball, but throughout the year I can call her at any time… with a budget, an idea and she will make it happen with award winning design and professional staff. Always a pleasure to work with – and recommend to others!

Nancy Stoiber, BC Children’s Hospital Foundation

PLANNER | February 2011 | www.theplanner.ca

The

My favourite supplier is the “Estrimont Suites & Spa” located in Magog, QC.. Their meeting package is the best “quality/price” so far that I could find. The guestrooms are all suites with a Murphy’s bed in the living room (same mattress quality & comfort as the main bed) – ideal when you have to share your room with a co-worker.

In addition, the level of service you get from start to finish by all the personnel is really impressive. The Maitre Ds are all so professional and can provide solutions to all problems that can arise. You never have to search for them – upon arrival they provide the meeting coordinator with an phone extension and the minute you call they answer and they’re on their way.

Another very important point to me is the food quality and service. There again, it is fabulous. They are also very flexible to accommodate you in every way they can.

We were there twice already and we may skip a year for a change of location but we will definitely return the year after.

contest of the month

I would like to highlight the Delta Ottawa Hotel & Suites (361 Queen Street Ottawa, ON). Algonquin College took our Holiday Dance to the Delta this year and the service was impeccable. From assistance with décor to the on-site staff recognizing a party crasher, we couldn’t have been more impressed with the professional treatment we received.

Alanna McDonell, College Ancillary Services, Algonquin College Sutton Place Vancouver • Extremely efficient staff from moment of booking through event execution in all levels in all departments. From the doorman to the banquet captain to the receiver at the back door.

• The staff all know who you are and what you are doing in the hotel • The staff all remember you from year to year.

• Execution of the events are seamless, on time, as expected and flow without any confusion or concerns what so ever.

I operate events throughout the country and this hotel stands out easily to me above the many others.

My second choice would be: Westin Calgary who like all my comments above and are not far behind the Sutton Place but the Sutton Place still have an edge above.

Fiona Marshall White, CMP The Fraser Institute.

Stronco is my favourite supplier! We have established an excellent working relationship. The Stronco team is always reliable, on time, flexible, accommodating, meeting deadlines and budget. They appreciate the repeat business and I plan to keep on bringing them business because they deserve it. It is a pleasure to work with Stronco!

Cristina Sufrim, CMP Corporate Events Planner II

Located next door to the Abbotsford (BC) Airport, Tradex is a very wellrun trade show venue/facility. The entire staff - managers, kitchen and maintenance alike - are very accommodating, ready and willing to work with my management team. I have been working with the Tradex staff for over 10 years and the service has never faltered – it continues to improve. Thank you to the staff at Tradex and Tourism Abbotsford!

Sandy Dunn, Lower Mainland Horticultural Improvement Assocation and Horticulture Growers’ Short Course

My pick for a venue supplier is the Edmonton Westin. In September 2010, we held a conference for 350 (approx) attendees.

Throughout the planning phases, the Westin sales and event planning staff were capable and willing to go the extra mile for us.

They ensured we experienced quality service throughout the three days we were there - the food was excellent and catering staff efficient and effective, no matter what we threw at them. Our attendees gave the venue thumbs up in every category. The Edmonton Westin helped to ensure our event was first class.

Laurie Harder, Doctors Eyecare Network

My favourite supplier is Sharp’s Audio Visual. I have had the pleasure of working with Sharps off and on since 1997. Sharp’s are a dream to work with.

Whether it is at the a conference centre ensuring the smooth set up of all a/v, small or large event, meeting or conference, setting up new equipment in a new office or hosting a video conference meeting. Sharp’s continually works to exceed all expectations. Thanks for seeking this input. Suppliers always hear about when things go wrong and probably don’t receive the positive comments as often as they should.

Sharon K. Summerfield, BC Transportation Business Group

One of my favourite suppliers is the Toronto Downtown Marriott Eaton Centre Hotel.

The customer service from EVERY member of their staff is exceptional – attentive, friendly, caring, and proactive.

The true measure of a hotel is the people who provide the service, for without that, it is just a building and furniture.

Heidi Wilker, CMP, Blessed Events I like dealing with the Delta Winnipeg Hotel because they definitely put customer service first. When I hold an event there, I am made to feel like a VIP and they look after all the details. Over the years I have organized events at many different venues, and customer service has always been a number one issue for me. I can overlook a lot but if your customer service is lacking, that will definitely make an impact on whether or not I utilize your venue again.

Thanks Delta Winnipeg for helping to make my events flow smoothly!

Kathy Chmelnytzki, Transport Institute

Easy: AV Canada. Why? Because they go the extra mile. They know how to improve a show. They work closely with me to ensure my clients meet their objectives. On-site they are the most professional, they go above and beyond. They get it!

Sandy Biback, CMP, CMM, Imagination+Meeting Planners Inc. One of my favourite suppliers is Joanne Kiriakidis from AVW Telav in Ottawa. I have been working with her for close to 20 years and her professionalism and level of service has never wavered. She has good ideas and will always look for ways of cutting costs. It is always a pleasure and she makes it so easy.

Marie-Josée Léger, CMP, Bank of Canada

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trends

Top Ten Meeting Trends for 2011 according to Benchmark Hospitality International Trend

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Business Is On The Move Again!

Business travel (group and individual) is up in 2011 across Benchmark Hospitality’s portfolio. Booking pace for most properties is outperforming the previous year’s results. Customers remain highly rate conscious, value focused, and demand speed – as in fast Internet connectivity!

Trend

2

Planners Want Choice.

The Complete Meeting Package, sacrosanct for decades, could now be called the Flexible Meeting Package. Planners still see the value of all-inclusive packages – they just want these customized to suit the needs and budget of their particular meeting. How hotels and conference centers develop and structure packaging components in the future will be influenced by this trend.

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Trend

Heads In Beds.

The plan for 2011 is growing occupancy while maintaining rate integrity, which is generally comparable to last year. To win business, properties are negotiating addedvalue options, such as complimentary Internet access, cancellation/attrition flexibility, forgiving resort fees, and more.

Trend

4

The Pace is Positive.

Booking pace for meetings may finally be turning the corner. Although still short term, more companies are responding to improved economic conditions by projecting increased business needs in every business quarter, especially the latter part of the year – and even into 2012! Along the way, meetings are increasing in quantity, but not size.

Trend

5

Only Connect.

Social Media usage is beginning to take hold within the meeting planning industry, but is not dominating communications like it is for the general public worldwide. The exceptions are LinkedIn and YouTube, with groups videotaping sessions and

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posting these online for the benefit of their colleagues back at the office, for reviewing key points going forward, and for encapsulating business concepts addressed in the meeting.

Trend

6

Cost Still Trumps Green.

Being green remains important for many planners who look for properties to have these initiatives in place. In fact, today it’s generally assumed they do. Government meetings demand it, as does, increasingly, the pharmaceutical industry.

But, if asked to choose between being green or providing maximum cost savings, budgets still take precedence in 2011!

Trend

7

Taking Time For Teambuilding.

Demand for teambuilding is back, though unevenly so throughout the country. Where there is demand, planners want unique programs delivered within tight budgets. These teambuilding programs may be culinary events, set up as Reality TV programs, or utilize other clever concepts. It’s not likely, however, a ropes course will be involved.

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Trend

8

Why So Serious?

Properties are at last seeing the return of recreation and entertainment as part of the meeting experience. To say there is a “comeback” would be stretching things. But inquires for entertainment options as diverse as theme parties, comedians, “meeting camps” and “think tanks,” etc., are coming from groups interested – for the first time in a long time -- in offering more than a strictly serious meeting experience.

Trend

9

They’re Back!

Insurance, financial, consulting, high tech, healthcare and education … the tried and true industries that have supported the conference center hotel industry over the past decades. As companies within these industries step up hiring, training related meetings are becoming more prevalent.

Although somewhat regionally driven, after a brief and deep retreat nationwide in 2009-10, these industries are coming back.

Trend

10

It’s No Longer Anyone’s Guess.

Planners and meeting customers learn

about locations, destinations and individual properties through surfing the Internet! Whether searching Websites, perusing online magazines, reading destination coverage, viewing hotel advertising, or receiving an e-blast, it’s the Internet! Period. With iPads, smart phones and Apps becoming readily available to promote nearly every product and service today, communicating with customers online has never been more available, more complex, or more important.

Another Trend?

Are Planners Making A Comeback?

Quite possibly. Whereas planner positions were streamlined or eliminated over the past years, with a recovering economy and improved business conditions, we may be seeing a renewed focus on these professionals and their valuable contributions to meeting productivity.

Benchmark Hospitality International is a leader in the management and marketing of resorts, conference centers, hotels, and Personal Luxury Hotels™.

The independent company, launched in 1980, is a founding member of the International Association of Conference Centers. visit www.benchmarkhospitality. com.

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Challenge for planners British Columbia’s diners are eating out less - not because of the economy, the HST or even strict liquor laws -- the problem is they are bored, says an international consumer and retail market research firm. “It would appear the restaurant consumer in B.C. is much more sophisticated than restaurant consumers across Canada,” said Robert Carter of research firm NPD Group, citing a theory that B.C. consumer expectations are so high that consumers are now bored.

There you go planners: How do you keep your participants stimulated at the next dinner event? Send your answers to info@theplanner.ca.

If you have suggestions, please let us know so we can pass them on: Here’s an idea – On Tuesday, March 1st, Sutton Place Hotel and Quails’ Gate Winemaker’s will marry the talents of Chef Michael Deutsch with top wines from Okanagan’s Quails’ Gate Winery. This event, hosted by Winemaker Grant Stanley will include a five course dinner paired with award-winning wines from the family-owned Quails’ Gate Winery.

www.theplanner.ca | February 2011 | ThePLANNER 15

The Towers of Industry BATwards P y

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VENUE OF THE YEAR TIFF Bell Lightbox For the second straight year, the Planner is recognizing individuals and businesses that stood out over the past 12 months for their excellence, leadership, passion, determination and unexcelled commitment to customer service.

By presenting them with the Tower of Industry Award, we are highlighting the example that each has set in its category.

The names of CN Tower Trophy winners and runner-ups, who also merit mention on this

Our Venue of the year winner hopes to host over 4000 events running 365 days of the year with an annual attendance of over a million people . TIFF Bell Lightbox is Canada’s newest year-round cultural destination offering a diverse selection of screenings, guest appearances, exhibitions and special events. The five-storey complex provides a permanent home for film lovers to celebrate cinema from around the world and propels TIFF forward as an international leader in film culture.

It occupies an entire city block in the heart of Toronto’s media and entertainment district, not to mention proximity to some of the city’s coolest new condo developments. Entirely wheelchair accessible, the building houses 5 public cinemas, 2 galleries, 3 learning studios, a centre for students and scholars, a bistro, a restaurant and a lounge. Oliver & Bonacini’s Malaparte, the private event space for gala receptions and elegant dinners, features

floor to ceiling windows, an adjoining rooftop terrace and an outdoor amphitheatre.

Underground parking is available.

Designed by innovative architecture firm KPMB, TIFF Bell Lightbox’s fluid structure encourages exploration, movement and play.

The 850 square foot shop carries leading edge giftware, books, DVDs and special product collections.

Sponsors include Bell, the Provincial and Federal Government, the King and John Festival Corporation and numerous corporations and foundations.

Web: tiff.net/tiffbelllightbox.ca Runner-up: The Sony Centre For The Performing Arts. Canada’s largest soft-seat theatre re-opened on October 1 as a revitalized nexus of arts, culture and technology with improvements to facilities and full food service. This is the first phase of an extensive $30M process to the designated historical site. The final phase is to be unveiled in 2015.

honour roll, follow:

Why do we use the CN Tower to represent our Towers of Industry?

• Our winners are way up at the top, like the CN Tower, which is 555.33 metres (1,1815.5’) high.

• Like the CN Tower, our winners can withstand lightning. The CN Tower is struck about 75 times each year.

• Our winners can see over the horizon. The view is as much as 160 km (100 miles) on a clear day at the CN Tower.

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PLANNER OF THE YEAR Connie Tinney, KPMG Creativity and innovation are two keys to successful event organization, but pushing the envelope often means taking risks.

Our Planner of the Year, Toronto’s Connie Tinney, made good on an immense project in 2010, without losing sight of a core creative concept that nonetheless posed a threat to its success. Now National Director, Event Management at KPMG, Connie Tinney ran her own marketing and event management firm for 10 years with such clients as Scotia Bank and Staples.

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In her current job, she is responsible for events in the Toronto region and

throughout Canada. In June 2010, Connie and her team fielded the idea of holding a large gathering in an unusual downtown Toronto venue: a public square that would certainly turn this event into a huge hit given its unique character—but entailing constraints to make a planner’s blood run cold! Backed by a solid team and supported by outstanding suppliers, anything was possible and the mission accomplished. Hats off to Connie Tinney and her team!

Runner-up: Congratulations to all the planners who organized the 2010 Winter Olympic events!

ENTREPRENEUR OF THE YEAR Groupe Germain This year, Groupe Germain steps to the top of the podium! The hotel group’s 22 years of leadership and experience have helped pave the way to its success, with a solid understanding of its market sector and impeccable customer service have clearly driven Germain’s expansion. The entrepreneurial momentum of cofounders Christiane and Jean-Yves Germain was not inhibited by the 2009 crisis. The firm in fact announced some of its biggest developments during this difficult period.

New Le Germain boutique hotels appeared on the luxury market, with a big 2009 premiere in Calgary followed by a second opening in Toronto during 2010. Riding a crest of fresh demand from eco-friendly business travellers and tourists seeking a different kind of accommodation, Groupe Germain also focused its efforts on its three-star ALT hotels and soon plans to wrap-up construction of 10 ALT hotels in Canada for $240 million. What stunning performance!

Web: www.groupegermain.com Runner-up: Having already racked up numerous achievements, Jérôme Ferrer is not only a chef at heart, but an entrepreneur whose flair for business has made him a great success in Quebec. Heading a number of different companies, all of which are linked by his love of fine cuisine, Jérôme Ferrer clearly stands out from the crowd.

SPONSOR OF THE YEAR L’Oréal Canada L’Oréal, international leader of the cosmetics market, selected Montreal as its base in Canada in 1966. Five decades later, it would employ 1,200 people. Company offices expanded, numerous group brands emerged and this multinational corporation has become deeply rooted in Canada over the years. Its strategic alliances and partnerships/ sponsorships underscore the firm’s commitment to giving back to the community. One goal promoted by all of the group’s brands and by Javier San Juan, L’Oréal Canada’s President and CEO, is that “we need encounters with the rare, the exquisite and the innovative to stimulate our senses, illuminate

our minds and fill us with the joys of being human.” Proud sponsor of different festivals, including Montréal High Lights (spotlighting women in 2011) and the annual Luminato event in Toronto (celebrating art and creativity), L’Oréal Canada continues to forge ahead and “stay young at heart” in line with the wishes of its founder, Philippe Dalle.

Web: www.loreal.ca Runner-up: To all the Canadian Banks who provide ongoing support to charitable, artistic and funraising events.

AUDIO-VISUAL COMPANY OF THE YEAR SBI Audiovisuel SBI is one step ahead of the AV market in many ways. It has assumed a big role due to perseverance, accompanied by human and financial investments. SBI’s development efforts, which were launched just prior to the economic crisis, are now paying off, with this Quebec-based firm seeing its bottom-line grow and customer loyalty soar following acquisitions of technological equipment, hiring of new staff and expansions. SBI ended 2010 up 16% leap in sales, or an overall 42.5% leap in business since 2008, before the crisis.

Nothing has slowed SBI’s advance.

In 2009, while undergoing a transition, the company vigorously met a drop in client budgets by providing them with economic solutions and support, without ever skimping on service. In 2010, SBI kicked off a strategy for consolidating the audio-visual market by focusing on additional partnerships and acquisitions. The company now has new offices and more warehouse space making it easier to meet clients’ rising needs and employ state-of-the-art equipment.

Web: www.sbiav.com Runner-up: AV Canada also stands out for its use of leading-edge technology. Member of the Stronco Group, the Mississauga (Ontario) company makes customer service a top priority.

PRODUCTION OF THE YEAR 2010 Olympic Games Vancouver and The Vancouver Organizing Committee deserved a Gold Medal for host-

ing and producing the 2010 Winter Olympic Games – what an incredible event. They are our Towers of Industry for City of the Year and Production of the Year, combined. Its spirit and impact will reach beyond a single event or year. Similarly, the investment in infrastructure will continue to draw and support tourism for years to come.

Officially the XXI Olympic Winter Games or the 21st Winter Olympics, the major international multi-sport event was held from February 12–28, 2010 in Vancouver, BC. Some events were held in the suburbs of Richmond, West Vancouver, and the University Endowment Lands and in the resort town of Whistler. Approximately 2,600 athletes from 82 nations participated in 86 events in fifteen disciplines. Both the Olympic and Paralympic Games were organized by the Vancouver Organizing Committee.

The world’s media reported the Games as a success in creating a positive atmosphere for athletic achievement. The massive celebratory crowds in downtown Vancouver were highly praised by the International Olympic Committee. Jacques Rogge, president of the IOC, indicated that “the way Vancouver embraced these Games was extraordinary.

This is really something unique and has given a great atmosphere for these Games.”

The atmosphere surrounding the Olympics, and its inclusion of foreigners, was also praised, with many seasoned Winter Olympic observers putting the games at, or near, the top of the list of best ever Winter Olympics. They were also the most watched Winter Olympics since the 1994 Olympics in Lillehammerand and are mentioned alongside the Sydney Summer games in regards to the best atmosphere. A large part is credited to the citizens of Vancouver and Canada.

For the first time, Canada won gold in an “official” sport at an Olympic Games hosted at home. With this type of effort and success, it won’t be the last.

Runner-up: Robert Lepage whose numerous productions in 2010 have made him an international producer. From The Canadian Opera Company in Toronto to the Metropolitan Opera in New York and the Cirque du Soleil, Mr. Lepage had an incredibly busy 2010 following the reception in 2009 of the Governor General’s Performing Arts Award for Lifetime Artistic Achievement.

www.theplanner.ca | February 2011 | ThePLANNER 17

The Towers of Industry BATwards P y

TOURISM BUREAU OF THE YEAR Tourism Winnipeg Tourism Winnipeg unveiled an ambitious and comprehensive plan which will boost Winnipeg’s reputation as a destination for meetings, conventions, sports and special events as well as for leisure travellers to meet present and future needs.

According to the 2008 CITIES Profile for Winnipeg, the city’s tourism industry generates more than 12,000 jobs and represents approximately 2.6 million visitors each year, bringing in more than $483 million in direct annual expenditures.

Recognizing tourism as an economic driver for the city of Winnipeg and the province of Manitoba, Tourism leadership identified the need for a robust, integrated tourism economic development plan in order to grow Winnipeg’s economy through tourism expenditures.

The planning process included the solicitation and aggregation of research on industry trends, input and analysis from tourism industry partners and consultation with private and public stakeholders.

The resulting document is aimed at growing Winnipeg’s competitive tourism position in the global market, encapsulating broad based strategic direction and identifying key initiatives that affect Winnipeg tourism product development, visitor experience, community engagement and ultimately the desire to grow tourism visitations and expenditures.

The aggressive platform to expand Winnipeg’s tourism industry reflects new realities and presents workable and efficient solutions to growing export revenues for Winnipeg over the long-term. Over the next five years, Tourism Winnipeg will bring together stakeholders and traditional and non-traditional 18

tourism partners to creatively and collaboratively examine and elevate Winnipeg as a tourist destination.

Web: www.tourismwinnipeg.com Runner-up: It’s one of Canada’s best kept secrets. Kingston, our Tourism Bureau runner up of the Year, offers a strategic location, bilingualism, and a beautiful waterfront. Home of Ontario’s only Unesco World Heritage Site – the Rideau Canal and Fort Henry. Tourism Kingston has done a great job of promoting its location and has succeeded in attracting new hotels to meet its growing needs.

SPECIAL HONORS Isadore Sharp In 1961, Isadore Sharp, a young architect and builder, together with his contractor father Max Sharp, constructed a modest motor hotel in downtown Toronto: the first Four Seasons.

He announced his retirement in June of 2010, after almost 50 groundbreaking years in a highly competitive field.

In His Own Words: “The reason for our success is no secret.

It comes down to one single principle that transcends time and geography, religion and culture. It’s the Golden Rule – the simple idea that if you treat people well, the way you would like to be treated, they will do the same.

There was no vision, there was no grand dream. But there has always been a consistent thread and it propels us forward today, as we continue to grow globally, and that’s service.”

It may seem obvious that in the hotel business, service is a primary objective, but it is how that service is delivered that sets Four Seasons apart.

“I sat down with our communications experts

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and wrote down the fundamentals of our culture, which is based on the Golden Rule – to treat others as you wish to be treated. A lot of companies talk about having a culture, but we knew we had to walk the talk if we expected it to thrive in our hotels.

Four Seasons today is a brand that people equate with exceptional experiences and the lifelong memories that come with them. The business decisions we’ve made over the past five decades ensure that Four Seasons will continue to hold this esteemed position for decades to come.

One way to characterize Four Seasons service would be to call it an exchange of mutual respect performed with an attitude of kindness.”

Today many former Four Seasons employees work in some of the best hotels in the world.

Without exception, they credit their high level of performance to the training they received at The Four Seasons. In this way, Isadore Sharp’s guidance has raised the bar not only in his own hotel, but for the industry at large.

We wish Mr. Sharp good luck in his future endeavours and wish to thank him for having made the industry a better one.

Linda Leith Our runner up is a single mum to three grown sons, translator and author of seven books, Linda Leith finishes her tenure as Blue Metropolis’ Literary Festival president and artistic director. Over 14 years, she grew the festival from a one-woman show, to 11 full-time employees, plus seasonal workers, hordes of volunteers and an international reputation.

More importantly, she built bridges between people of all ages, cultures and languages, moving all who participated. Thank you and congratulations, well done.

Scene & Heard

By Marilyn Lazar

WHILE UPTOWN… Elte hosted a cocktail reception and special presentation on Developing Your Own Unique Design Style by Erin McLaughlin, Editor in Chief of Style at Home magazine.

It was a great night out for the girls, full of fun and feminine flourishes – in the slide show, in the showroom and in the feel of the evening. Although there was a sprinkling of men in the audience, it was mainly groups of girlfriends which overflowed from the area where chairs were set up.

Some ended up settled comfortably on piles of carpet, sipping white wine and nibbling on quesadillas and dogs in blanket. The program was followed by a q & a and an evening of shopping with a 30% discount on accessories. What a treat!

But what does this have to do with event planners?

Firstly, Erin began her talk, by describing special homes as places where people surround themselves with the things they love. We professionals know that clients who surround themselves with people they care about will contribute to a great event.

Secondly, the accessory display would make your event décor professional drool: candles sticks of varied height,

Marilyn Lazar is a freelance writer and a regular contributor to The Planner. She graduated from Concordia University in Montreal with a degree in Communication Studies and has taken freelance and travel writing courses from Ryerson University in Toronto and through Mediabistro in New York.

Email her at: marilyn@marilynlazar.com.

Read her work: http://marilynlazar.com

vases of all shapes and sizes, coasters and platters for the sugar plum fairies that dance in your head! And just beyond, the type of furniture that you might rent to create lounging areas at an empty venue… sunburst mirrors, crystal drop chandeliers, leather club chairs.

The event was fun, free and filled with factoids. Such as: The New Traditional. Think unexpected combinations: conservative with whimsical…remember soon-to- be Princess Kate Middleton in a classic tailored coat with feathery hat angled on her head just so?

That style can be applied to your home’s décor and to a party theme.

Black is back! Was it ever gone? Black tie, black paint, black tablecloths…

Colour is in. Warm up the season with a splash of something bright. How about RED? Works for every detail from lipstick to roses.

Equestrian is hot hot hot in clothing and décor. At parties – works for me.

Chinoiserie: flowers, fabrics, porcelain and more. I think I sense a theme!

Industrial chic. In decor, a glass dining room table might reveal the metal hardware atop its legs. At a party, this can be

a cheap & cheerful decorating scheme: bare light bulbs anyone?

70’s glam…was that really pink Plexiglas?

Anything retro…Bring the look of the set of Madmen to your event.

Everything modern…but don’t forget vintage!

Anything goes: pastel floral fabric on an imitation spotted animal skin…big & bold or smaller patterns, especially in wallpaper. While you may not wallpaper for a party, consider highlighting one wall with draping.

Speaking of which, swags are huge… fabric, ceramic, on your walls, table, sconces…

Symmetry & balance…tufted stools… the lacquered look.

New colour combos: navy and coral or combine gold and silver I asked Erin how these trends might apply to event planning. Very pragmatically, she noted that decorating your home is more of a commitment – an event is short-lived!

So The Planner says: BE DARINGLY DIFFERENT. The party may only last a few hours – but your reputation will live on.

YOUR BEST MEETING EVER. AND THE EASIEST. CREATIVE. DETAILED. COST EFFICIENT. CONSISTENT.

COVERIN G OF CAN ALL FROM VIC ADA T TO ST. JOHORIA N’S

1-888-LUM-INUX

SINGLE EVENTS OR REGIONAL MEETINGS. NATIONAL CONFERENCES OR PRODUCT LAUNCHES. WE DO IT ALL: TEAM BUILDING TO AWARD GALAS. BIG OR SMALL. RIGHT NOW OR NEXT YEAR. INFO@LUMINUX.CA

WWW.LUMINUX.CA

www.theplanner.ca | February 2011 | ThePLANNER 19

Scene Heard

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By Marilyn Lazar

SPORTS FANS AND THEATRE GOERS REJOICE… New openings follow burgeoning demand around condo developments.

Maple Leaf Square is a happening space, even if you don’t have tickets to the Air Canada Centre. Multiple ground level commercial units around the condo at 15 York Street make for a great spontaneous night out, but are also a new destination for well-planned events.

Real Sports Bar & Grill, the type of place where you might high five with strangers, is a mammoth space with the hugest indoor TV screen ever. The supersize is offset by cozy booths with individual screens. They can accommodate groups of 20 or more and are complemented by a cool store of the same name carrying athletic gear and generally cool stuff.

Recently opened upscale E11even is all

antique mirrors, leather banquettes and masonry floors. There’s a stunning communal table for up to 15 people as well as a private dining room for 80 which can be partitioned in half. Chef Dave Isen’s menu is impressive. Talk about au courant - the wine list is electronic!

Web: www.e11even.ca.

Luxe boutique hotel Le St. Germain adds flair to the mix.

Web: germainmapleleafsquare.com.

Residents and passers-by will love Longo’s new 48,000 sq flagship store.

More than a tribute to fresh and an answer to other inner-city food chains, this features an in-house Starbuck’s, a bar, a cooking studio, washrooms, comfortable seating and Wi-Fi! Web: www.longos.com.

Good to know for planners who find themselves in the ‘hood with time on their hands.

Upcoming EVENTS

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March 1, 2011 Association of Corporate Travel Executives (ACTE).

Toronto Executive Forum. Hilton Toronto.

March 22, 2011 International Special Events Society (ISES).

Toronto Chapter. Opening reception at CSEME 2011.

March 10, 2011 Meeting Professionals International (MPI).

Ottawa Chapter. Board Elections & Roundtable Discussions.

March 23, 2011 Canadian Society of Association Executives (CSAE).

Ottawa-Gatineau Chapter.

March Luncheon.

March 15, 2011 Meeting Professionals International (MPI).

Manitoba Chapter. Annual General Meeting.

March 23, 2011 Site Canada.

Chapter Meeting.

New Toronto Ritz-Carlton

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New Meaning To “Take Your Holiday Home With You” Online Sales mean style is just a click away Westin and Sheraton Hotels announced the debut of their exclusive retail home collections featuring signature items from each brand’s new guestroom designs.

Designed for stylish functionality and entertaining, the pieces can transform a home into a design-driven space.

The items include furniture and accent items such as a multi-use side table, lush lounge chairs, a crocodile embossed luggage bench, chrome desk lamps and throw pillows. Prices for these collection favourites range from sixty to eight hundred dollars.

Guestroom designs from the two largest brands of Starwood Hotels & Resorts Worldwide are globally relevant and reflect each brand’s distinct personality. Inspired by natural elements and featuring neutral color palettes, natural woods and stone, the new Westin rooms bring to life the brand’s philosophy of preserving wellness on the road and evoke a sense of balance.

The Sheraton’s new guestrooms portray a sense of occasion and heritage by utilizing rich color palettes with pops of accent colors and modern interpretations of classic herringbone, basket-weave and geometric patterns.

The first Sheraton hotel featuring the Generation III room designs and Sheraton retail items will be the Sheraton Red Deer in Alberta Canada, scheduled this year.

Westin items are available for purchase at www.westin.com/store and Sheraton home pieces are retailed at www.SheratonHotelsAtHome.com.

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Nova Scotia is a golfer’s paradise

GOLF GUIDE This year’s issue featuring resorts, that are self-contained golf resorts and cater specifically to the sport of golf and include access to one or more golf courses. The resort facility should provide a relaxed environment where guests feel removed from the day-to-day pressures of business life. A resort destination should not be selected for a meeting with a full program as it is primarily selected for the opportunity to enjoy its recreational facilities. In selecting our properties, we based our choices on the resort/hotel having a minimum of the following amenities as well as a golf course or access to a golf course in the immediate vicinity.

A few of the very important items our business/meeting golfers need to be located within the resort/hotel are the following: • Bar, Restaurant and Room Service • Business Centre and Fitness Club Other items which are also considered important are the destination’s scenic beauty, the availability of enough space to accommodate the group for meetings and/or group meals.

We hope this guide will prove useful FORE you.

Halifax, Nova Scotia is a dream destination for hosting meetings and conventions. Located along the second largest natural harbour in the world, Halifax is easy to get to, with direct air access from many Canadian cities.

Once in Halifax, delegates can explore locally-inspired restaurants, nightly live music and entertainment options for everyone. For golf enthusiasts, it’s easy to get in a round on a picturesque course within minutes of Halifax’s downtown core. A few popular spots to tee off: Glen Arbour Golf Club Glen Arbour Golf Course, designed for all levels of play, offers a challenging course with bent grass fairways, bluegrass roughs, sand bunkers and natural water features. Glen Arbour was chosen as the course for the 2005 BMO Canadian Ladies Open, and also hosted the Wayne Gretzky Invitational.

Tee-It-Up in Hamilton: Hamilton’s Must-Play Golf Courses In 2012, Hamilton, Ontario will host the prestigious Canadian Open at the historic Hamilton Golf & Country Club. The golf course boasts 27 championship holes as well as a nine-hole executive course and is ranked as one of the top two courses in Canada.

2012 will mark the fifth Canadian Open for the Hamilton Golf and Country which previously hosted the championships in 1919, 1930, 2003 and most recently in 2006 when Jim Furyk won his first of two consecutive Canadian Open Victories.

Located in the heart of Southern Ontario, Hamilton is conveniently situated exactly half-way between Toronto and Niagara Falls.

Bounded by a redeveloped waterfront and the striking Niagara Escarpment, the city boasts a stunning backdrop for its numerous scenic courses.

The city’s two civic courses include the impressive the Chedoke Golf Club which features two 18-hole championship golf cour-

Granite Springs Golf Club Located near picturesque Peggy’s Cove, Granite Springs is a scenic course with granite outcroppings and a variety of wildlife. Overlooking Shad Bay, the 18-hole course is challenging but rewarding.

Fox Harb’r Golf Resort A bit further away, but worthy of an overnight stay pre or post event, Fox Harb’r was voted Best New Course 2001 by Golf Digest. In addition to a winding course that takes you through forests, wetlands and sculptured terrain, Fox Harb’r also offers guests skeet shooting and sporting clay, a luxury spa and wellness centre, a private 4885 ft. airstrip and a marina with secluded beachfront.

For more pre and post options in and around the Halifax region or for information about services and resources available when planning a Halifax event, visit www.destinationhalifax.com/conventions.

Web : www.granitespringsgolf.com, www. glenarbour.com, www.foxharbr.com

ses (including one designed by renowned architect Stanley Thompson) nestled at the base of the escarpment just minutes from downtown Hamilton as well as the King’s Forest Golf Club which plays through the scenic Red Hill Valley and is considered one of the top public golf courses in Ontario.

The recently opened Dragon’s Fire Golf Club has also been generating buzz among golf enthusiasts for its award-winning 18-hole championship caliber design and unique playability. Another relative newcomer is Copetown Woods Golf Club. Built in 2003, the family owned course and Victorian-style clubhouse represents one of the newest and finest courses in southwestern Ontario.

Other notable courses include the Southbrook Golf & County Club set in a beautiful country setting just 30 minutes southwest of Hamilton and the Willow Valley Golf Course which boasts one of the region’s best shots at a hole in one.

From the serious pro to the laid back player, Hamilton offers a golf course to suit any style. For a complete listing of the dozens of spectacular courses surrounding Hamilton, Web : www.tourismhamilton.com

www.theplanner.ca | February 2011 | ThePLANNER 21

Distance from airport (km)

Venue Name

Varia

canada

Restaurant/ Bar/ Room service

in

Number of guestrooms

r e s orts

Number of meeting rooms

Province

g o l f

31

768

7/3/Y

P, BC, FC THN 27

YYC 145 Km

13

451

7/2/Y

BC,FC, TNH 18,PS, GA

YEG 350 Km

2

111

1/1/N

P,BC,FC, TNH 18, PS

YVR 65 Km

14

550

4/1/Y

P, BC, FC, TNH 18, PS, GA

YVR 137 Km

4

145

2/3/N

P, FC, TNH 9, PS

YLW 35 Km

3

121

3/1/N

P, FC, TNH 18

YLW 40 Km

Fairmont Banff Springs Hotel & Resort Contact: Sales, 403 762-6822, 866 662-6060 405 Spray Avenue, Banff, AB T1L 1J4 E-mail: rfp-mtn@fairmont.com Fax: 403 762-5741 Web: www.fairmont.com/banffsprings Description: Unique setting for your Banff meeting, conference, convention, or celebration.

Set amid the stunning scenery of Banff National Park, the hotel is styled after a Scottish baronial castle, and its unique blend of opulence and seclusion has been a symbol of Rocky Mountain magnificence for more than a century.

Capacities: Reception–1200 Banquet–1050 School–975 Theatre–1500

AB

Fairmont Jasper Park Lodge Contact: Sales, 780 852-6463, 866 662-6060 1 Old Lodge road, Jasper, AB T0E 1E0 E-mail: rfp-mtn@fairmont.com Fax: 780 852-2120 Web: www.fairmont.com/jasper Description: Located in the heart of the Canadian Rockies, resort hotel providing 30,000 square feet of meeting space, unrivaled service and breathtaking natural beauty. Perfect destination for any conference, seminar, or retreat, delegates at The Fairmont Jasper Park Lodge can enjoy a wealth of activities in and around the hotel.

Capacities: Reception–600 Banquet–500 School–500 Theatre–600

AB

Executive Suites Garibaldi Springs Golf Course Contact: Kris Szylowski, 604 815-0048, 877 815-0048 40900 Tantalus Road, Squamish, BC V8B 0R3 E-mail: kris@executivesuitesgaribaldi.com Fax: 604 815-0049 Web: www.executivesuitesgaribaldi.com Description: Experience Squamish Valley Golf Club just 45 minutes from downtown Vancouver on the scenic Sea to Sky Highway.

Capacities: Reception–120 Banquet–100 School–100 Theatre–120

BC

Fairmont Château Whistler (The) Contact: Sales, 604 938-8000, 866 662-6060 4599 Chateau Boul., Whistler, BC V0N 1B4 E-mail: rfp-mtn@fairmont.com Fax: 604 938-2020 Web: www.fairmont.com/whistler Description: Located at the base of beautiful Blackcomb Mountain in Whistler, British Columbia, The Fairmont Chateau Whistler is a perfect hotel to escape to for a scenic meeting.

As one of North America’s best skiing and golfing destinations, guests of The Fairmont Chateau Whistler enjoy the luxury of ski in / ski out convenience and an on-site championship golf course.

Capacities: Reception–1000 Banquet–704 School–567 Theatre–1300

BC

Lake Okanagan Resort Contact: Samantha Langer, 250 769-3511, 800 663-3273 2751 Westside Road, Kelowna, BC V1Z 3T1 E-mail: slanger@lakeokanagan.com Fax: 250 769-6665 Web: www.lakeokanagan.com Description: The resort sits on 300 acres of lakefront parkland with numerous activities including an on-site golf course, stables, marina, spa, beach, waterpark, outdoor pools, hot tubs, fitness centre and various team building activities.

Capacities: Reception–300 Banquet–150 School–120 Theatre–225

BC

Predator Ridge Golf Resort Contact: Indrid Dilschneider, 250 542-3436, 888 578-6688 301 Village Centre Place, Vernon, BC V1H 1T2 E-mail: idilschneider@predatorridge.com Fax: 250 542-3835 Web: www.predatorridge.com Description: This resort has an award-winning golf course, 1,200 acres of naturally preserved property with amenities even for non-golfers. Also offers a 5,000 sq. ft. AVEDA spa. Outdoors activities like hiking and walking trails available.

Capacities: Reception–60 Banquet–60 School–40 Theatre–60

BC

“The more I practice, the luckier I get.”

22

PLANNER | February 2011 | www.theplanner.ca

The

Gary Player

Distance from airport (km)

•

Varia

can a d a

Restaurant/ Bar/ Room service

in

Number of guestrooms

Venue Name

resorts

Number of meeting rooms

Province

golf

3

90

2/1/N

P, BC, FC, TNH 36, PS

YYC 250 Km

8

57

2/1/N

BC, FC, TNH 18, PS, GA

YKA 16 Km

6

125

4/2/Y

BC, FC, TNH 18, PS

YXC 7 Km

3

90

5/N/Y

P, BC, FC, TNH 36, PS

YYJ 37 Km

10

234

4/1/Y

BC, FC, TNH 18, PS, GA

YSJ 100 Km

5

98

2/1/N

P, BC, FC, TNH 18, PS

YHZ 350 Km

Radium Resort

BC

Contact: Sales, 250 347-9311, 800 667-6444 8100 Golf Course Road, Radium, BC V0A 1M0 E-mail: reservations@radiumresort.com Fax: 250 347-6299 Web: www.radiumresort.com Description: Can comfortably accommodate 500 guests, all rooms overlooking the Resort Course. Spectacular 2.5 hour drive from Calgary through the Banff and Kootenay National Parks and the majestic Rocky Mountains.

Capacities: Reception–150 Banquet–150 School–100 Theatre–120

South Thompson Inn & Conference Centre

BC

Contact: Mike Smallenberg, 250 573-3777, 800 797-7713 3438 Shuswap Road, Kamloops, BC V2H 1T2 E-mail: groups@stigr.com Fax: 250 573-2853 Web: www.stigr.com Description: Only 4-Star resort property on the river in Kamloops. Over 55 acres to meander or enjoy the balconies overlooking the water and the mountains. Sterling Silver Awards for front desk guest services and catering categories.

Capacities: Reception–200 Banquet–160 School–130 Theatre–225

St. Eugene Golf Resort & Casino

BC

Contact: Wendy Van Puymbroeck, 250 420-2007, 866 292-2020 7777 Mission Road, Cranbrook, BC V1C 7E5 E-mail: wvanpuymbroeck@steugene.ca Fax: 250 420-2001 Web: www.steugene.ca Description: Nestled between the Purcell and Rocky Mountains, a 4.5-Star resort that offers gourmet dining, world-class golf and casino nightlife.

Capacities: Reception–100 Banquet–80 School–72 Theatre–100

Westin Bear Mountain Golf Resort & Spa (The)

BC

Contact: Tracey Webster, 250 391-7160, (888) 533-2327 1999 Country Club Way, Victoria, BC V9B 6R3 E-mail: twebster@bearmountain.ca Fax: 250 391-3792 Web: www.westin.com/bearmountain Description: Canada’s only 36-hole Nicklaus Design Golf course. A 4-Diamond AAA resort located on picturesque Vancouver Island.

Capacities: Reception–650 Banquet–320 School–250 Theatre–410

Fairmont Algonquin (The)

NB

Contact: Kathy Sealy, 506 529-8823, 888 441-1414 184 Adolphus Street, St. Andrews, NB E5B 1T7 E-mail: kathy.sealy@fairmont.com Fax: 506 529-7190 Web: www.fairmont.com/algonquin Description: A maritime tradition in its second century of impeccable hospitality, The Fairmont Algonquin blends old-world charm with modern luxury and is a historic Canadian seaside resort.

Capacities: Reception–400 Banquet–400 School–225 Theatre–400

Dundee Resort and Golf Club

NS

LEGEND :

AIRPORTS :

Contact: Dorothy Cooper, 902 345-2649, 800 565-5660 RR # 2, 2750 West Bay Highway, West Bay, NS B0E 3K0 E-mail: dorothy@capebretonresorts.com Fax: 902 345-2697 Web: www.capebretonresorts.com Description: This beautiful resort offers a lakeside adventure centre with kayaks, canoes and paddleboats, pools, beach, playground, sauna. Open May to October and located just three hours from Halifax.

Capacities: Reception–250 Banquet–170 School–125 Theatre–250

BC = Business Centre, - = Not Available, FC = Fitness Centre, GA = Golf Academy, Y = Yes, N = No, P = Heated indoor pool, PS = Pro Shop, TNH = Total Number of Holes YEG = Edmonton, AB YHZ = Halifax, NS YKA = Kamloops, BC YLW = Kelowna, BC YOW = Ottawa, ON YPA = Prince Albert, SK YQB = Quebec, QC YQY = Sidney, NS YSJ = Saint John, NB YUL = Montreal, QC YVR = Vancouver, BC YXC = Cranbrook, BC YYC = Calgary, AB YYG = Charlottetown, PE YYJ = Victoria, BC YYZ = Toronto, ON

www.theplanner.ca | February 2011 | ThePLANNER 23

Distance from airport (km)

Venue Name

Varia

canada

Restaurant/ Bar/ Room service

in

Number of guestrooms

r e s orts

Number of meeting rooms

Province

g o l f

4

72

2

TNH 18

YHZ 80 Km

1

42

1/1/N

FC, TNH 18, PS

YQY 300 Km

10

137

2/2/N

P, BC, FC, TNH 18, PS, GA

YQY 100 Km

4

105

2/1/N

BC, FC, TNH 18, PS

YQY 143 Km

8

163

1/1/Y

P, BC, FC, TNH 9, PS

YHZ 150 Km

25

844

15/8/Y

P, BC, FC, TNH 18, PS

YYZ 105 Km

Fox Harb’r Resort Contact: Jim Zareski, 902 257-1801, 866 257-1801 1337 Fox Harbour Rd, Wallace, NS B0K 1Y0 E-mail: jzareski@foxharbr.com Fax: 902 257-1852 Web: www.foxharbr.com Description: A 5-Star resort with breathtaking scenery and warm hospitality. Conference facilities easily allow executive groups of all sizes to mix both business and pleasure. Luxury spa and wellness centre, marina with secluded beachfront.

Capacities: Reception–160 Banquet–160 School–100 Theatre–120

NS

Glenhorn Beach Resort Contact: Colleen Dunphy, 902 285-2363, 800 565-5660 36743 Cabot Trail, Ingonish, NS B0C 1K0 E-mail: colleen@capebretonresorts.com Fax: 902 285-2395 Web: www.capebretonresorts.com Description: Open May to October. A private sand beach on the word famous Cabot Trail and Highlands Links, Canada’s #1 public golf course. The Thirsty Hiker Pub is the place to be with local entertainment every night, numerous activities.

Capacities: Reception–80 Banquet–60 School–50 Theatre–100

NS

Inverary Resort Contact: Audrey Faulkner, 902 295-3500 ext. 3309, 800 565-5660 368 Shore Road, Baddeck, NS B0E 1B0 E-mail: audrey@capebretonresorts.com Fax: 902 295-3527 Web: www.capebretonresorts.com Description: Only lakeside resort in the small village of Baddeck. Tee-off Golf Club, Thomas McBroom’s spectacular masterpiece. Full service spa, pub with nightly entertainment, indoor pool, fitness center, sauna and hot tub.

Capacities: Reception–275 Banquet–250 School–200 Theatre–300

NS

Keltic Lodge Resort and Spa Contact: Abonia Defreitas, 902 285-2880, 800 565-0444 Middle Head Peninsula, Ingonish Beach, NS B0C 1L0 E-mail: banquets@kelticlodge.ca Fax: 902 285-2859 Web: www.kelticlodge.ca Description: Keltic Lodge Resort and Spa is truly a unique place where groups return again and again for its exceptional cuisine and hospitality. A wide selection of post-meeting recreational activities and entertainment is available.

Capacities: Reception–225 Banquet–175 School–100 Theatre–200

NS

White Point Beach Resort Contact: Donna Hatt, 902 354- 2711, 800 565-5068 White Point Rd., White Point, NS B0T 1G0 E-mail: dhatt@whitepoint.com Fax: 902 354-7278 Web: www.whitepoint.com Description: Oceanside resort located on a 1 Km-long beach. Offers spectacular views, extensive recreational programming and many unique culinary experiences. The resort is a Green Leaf Certified property.

Capacities: Reception–250 Banquet–230 School–150 Theatre–350

NS

Blue Mountain Resort Contact: Mark Rich, 705 445-0231, 877 445-0231 110 Jozo Weider Boulevard, The Blue Mountains, ON L9Y 3Z2 E-mail: mrich@bluemountain.ca Fax: 705 443-5529 Web: www.bluemountain.ca Description: Ontario’s largest resort-based conference destination, with an 18-hole championship course in the heart of the village. Located 1.5 hours north of Toronto, between Georgian Bay and the Niagara Escarpment.

Capacities: Reception–592 Banquet–592 School–474 Theatre–947

ON

LEGEND :

24

BC = Business Centre, - = Not Available, FC = Fitness Centre, GA = Golf Academy, Y = Yes, N = No, P = Heated indoor pool, PS = Pro Shop, TNH = Total Number of Holes

PLANNER | February 2011 | www.theplanner.ca

The

Distance from airport (km)

•

Varia

can a d a

Restaurant/ Bar/ Room service

in

Number of guestrooms

Venue Name

resorts

Number of meeting rooms

Province

golf

22

276

1/1/Y

P, BC, FC, TNH 27, PS, GA

YOW 30 Km

15

157

1/1/N

BC, TNH 27, PS, GA

YYZ 212 Km

10

78

2/1/N

P, BC, FC, TNH 18, PS, GA

YYZ 100 Km

28

400

3/2/N

P, BC, FC, TNH 36, PS, GA

YYZ 200 Km

14

120

4/2/N

P, BC, FC, TNH 27, PS, GA

YYZ 219 Km

6

65

3/2/N

BC, TNH 18, PS, GA

YYZ 160 Km

Brookstreet Hotel

ON

Contact: Mark Nisbett, 613 271-1800, 888 826-2220 525 Legget drive, Ottawa, ON K2K 2W2 E-mail: sales@brookstreet.com Fax: 613 271-3541 Web: www.brookstreet.com Description: Brookstreet is a 4-Diamond destination with gourmet dining, naturally-lit conference spaces, full-service spa and fitness studio as well as The Marshes 18 hole championship golf course and MarchWood, a 9 hole PGA-approved short course.

Capacities: Reception–500 Banquet–370 School–260 Theatre–450

Clevelands House Resorts

ON

Contact: Bob Shaw/Ted Carruthers, 705 765-3171 ext. 165/135, 888 567-1177 1040 Juddhaven Rd., PO Box 60, Minett, ON P0B 1G0 E-mail: groupsales@clevelandshouse.com Fax: 705 765-6296 Web: www.clevelandshouse.com Description: Located in the heart of Muskoka, this 408-acre estate maintains all the prerequisites for productive and innovative meeting experiences. Located 1 Km from the 1st tee at The Rock golf course.

Capacities: Reception–500 Banquet–500 School–220 Theatre–375

Cranberry Resort

ON

Contact: Evelyn Urgello Lumsden, 705 446-3253, 800 465-9077 19 Keith Avenue, Collingwood, ON L9Y 4T9 E-mail: elumsden@thecranberryresort.com Fax: 705 446-0270 Web: www.thecranberryresort.com Description: The only waterfront meeting centre in the entire region. Set against the panoramic backdrop of Blue Mountain and the waters of Georgian Bay. Tranquil setting and captivating natural beauty abound.

Capacities: Reception–300 Banquet–300 School–120 Theatre–300

Deerhurst Resort

ON

Contact: Clee Varon, 705 789-6411, 800 461-6522 1235 Deerhurst Drive, Huntsville, ON P1H 2E8 E-mail: meet@deerhurstresort.com Fax: 705 789-8099 Web: www.deerhurstresort.com Description: An easy-to-reach, lakeside location with flexible function space and one-stop shopping for everything from golf to entertainment and teambuilding. Non-stop commitment to streamline your planning and beat your budget.

Capacities: Reception–1200 Banquet–700 School–750 Theatre–1200

Delta Grandview Resort

ON

Contact: Quinn Michell, 705 789-4417, 866 472-6388 939 Highway 60, Grandview Drive, Huntsville, ON P1H 1Z4 E-mail: qmichell@deltahotels.com Fax: 705 789-2611 Web: www.deltagrandview.ca Description: A historic, sprawling luxury resort dating back to 1874, offering everything from championship golf to tennis to spa services and skiing. Stargazing is available from Grandview’s own Astronomical Observatory.

Capacities: Reception–800 Banquet–500 School–500 Theatre–800

Delta Rocky Crest

ON

AIRPORTS :

Contact: Quinn Michell, 705 375-2240, 800 263-5763 RR#1 Hamer Bay Road, Mactier, ON P0C 1H0 E-mail: qmichell@deltahotels.com Fax: 705 375-1147 Web: www.deltarockycrest.ca Description: Located on Lake Joseph, the resort is an easy, scenic drive from Toronto. Suites include a living room, kitchenette, fireplace and private porch or sunroom. Intimate, yet offering a wide variety of activities and facilities.

Capacities: Reception–115 Banquet–96 School–60 Theatre–100

YEG = Edmonton, AB YHZ = Halifax, NS YKA = Kamloops, BC YLW = Kelowna, BC YOW = Ottawa, ON YPA = Prince Albert, SK YQB = Quebec, QC YQY = Sidney, NS YSJ = Saint John, NB YUL = Montreal, QC YVR = Vancouver, BC YXC = Cranbrook, BC YYC = Calgary, AB YYG = Charlottetown, PE YYJ = Victoria, BC YYZ = Toronto, ON

www.theplanner.ca | February 2011 | ThePLANNER 25

Distance from airport (km)

Venue Name

Varia

canada

Restaurant/ Bar/ Room service

in

Number of guestrooms

r e s orts

Number of meeting rooms

Province

g o l f

2

25

1/0/N

TNH 9, PS, GA

YYZ 200 Km

9

374

7/4/Y

P, BC, FC

YYZ 135 Km

7

75

2/2/N

P, FC, TNH 18, PS, GA

YOW 150 Km

14

104

2/1/N

P, BC, FC, TNH 18, PS

YYZ 45 Km

6

52

1/1/N

P, FC, TNH 18

YYZ 100 Km

4

144

1/1/N

BC, TNH 18

YYZ 120 Km

Eganridge Inn & Spa Contact: Nancy Saville, 705 738-5111, 888 452-5111 26 Country Club Drive, Fenelon Falls, ON K0M 1N0 E-mail: nancysaville@eganridge.com Fax: 705 738-5111 Web: www.eganridge.com Description: Eganridge is steeped in historic significance and natural beauty. Privacy, understated luxury, award-winning cuisine and service excellence have earned this property international recognition and acceptance.

Capacities: Reception–150 Banquet–138 School–60 Theatre–80

ON

Fallsview Casino Resort Contact: Annette Bennitz, , 888 325-5788 6380 Fallsview Boulevard, Niagara Falls, ON L2G 7X5 E-mail: abennitz@fallsviewcasinoresort.com Fax: 905 371-7639 Web: www.fallsviewcasinoresort.com Description: Everything planners need for a successful and stimulating conference for 15 or 1,500 is available here. An open air terrace overlooking Niagara Falls is a highlight. Also offers a full-service spa.

Capacities: Reception–2500 Banquet–1250 School–1500 Theatre–2500

ON

Glen House Resort Contact: Jeanine Hunter, 613 659-2204, 800 268-GLEN #409 1000 Island Parkway, Lansdowne, ON K0E 1L0 E-mail: jeanine@glenhouseresort.com Fax: 613 659-2232 Web: www.glenhouseresort.com Description: Located directly in the 1000 Islands, this resort offers amazing views from its facilities. Smuggler’s Glen Championship Golf Course is on-site and the 18-hole facility has dramatic elevations, views and vistas Capacities: Reception–180 Banquet–180 School–120 Theatre–200

ON

Hockley Valley Resort Contact: Bernadette Gregoris, 519 942-0754 ext. 5112, 866Hockley (462-5539) RR # 1, Orangeville, ON L9W 2Y8 E-mail: BGregoris@hockley.com Fax: 519 942-8033 Web: www.hockley.com Description: A four-season, multi-purpose venue with more than 20 years’ experience servicing corporate events and golf tournaments. Close to Pearson International Airport but far enough away that it is considered a ‘retreat’ location.

Capacities: Reception–550 Banquet–380 School–200 Theatre–550

ON

Millcroft Inn & Spa Contact: Claudia Taylor, 519 941-3903 ext. 5314, 800 383-3976 55 John Street, Village of Alton, Caledon, ON L7K 0C4 E-mail: c.taylor@vintage-hotels.com Fax: 519 941-1960 Web: www.millcroft.com Description: Less than 60 minutes from Toronto, and nestled in 100 acres of private land among the forest and the river in the beautiful Caledon Hills, this resort is a haven for those who work hard and play hard.

Capacities: Reception–70 Banquet–70 School–55 Theatre–80

ON

Mountain Springs Resort Contact: Heather LeQuyere, 705 444-6664, 800 704-8633 ext. 280 796468 Grey Rd. 19 RR#3, Collingwood, ON L9Y 3Z2 E-mail: sales@mountainspringsresort.com Fax: 705 444-6664 Web: www.mountainspringsresort.com Description: A boutique resort, located at the north base of Blue Mountain. All suites include kitchen and jacuzzi bath. Also offers a year-round heated pool, hot tub and Internet service.

Capacities: Reception–110 Banquet–96 School–72 Theatre–120

ON

LEGEND :

26

BC = Business Centre, - = Not Available, FC = Fitness Centre, GA = Golf Academy, Y = Yes, N = No, P = Heated indoor pool, PS = Pro Shop, TNH = Total Number of Holes

PLANNER | February 2011 | www.theplanner.ca

The

Distance from airport (km)

•

Varia

can a d a

Restaurant/ Bar/ Room service

in

Number of guestrooms

Venue Name

resorts

Number of meeting rooms

Province

golf

36

269

3/2/N

P, FC, TNH 45, PS, GA

YYZ 77 Km

10

103

2/1/N

P, BC, FC, TNH 18, PS

YYZ 170 Km

11

221

3/2/N

P, BC, FC, TNH 18, PS, GA

YYZ 200 Km

2

28

1/0/Y

P, BC, FC, TNH 9

YYZ 150 Km

11

88

4/5/N

P, BC, FC, TNH 9, PS

YYZ 150 Km

23

220

2/1/N

P, BC, FC, TNH 27, PS, GA

YYZ 115 Km

Nottawasaga Inn Resort

ON

Contact: Reservations, 705 435-5501, 800 669-5501 6015 Highway 89, Alliston, ON L9R 1A4 E-mail: reservations@nottawasagaresort.com Fax: 705 435-5840 Web: www.nottawasagaresort.com Description: The only resort in Ontario with 45 holes of golf and two NHL sized ice surfaces on-site. With 43 years of experience, this is an ideal destination for meetings, conventions, trade shows, tournaments, getaways and weddings.

Capacities: Reception–1000 Banquet–900 School–350 Theatre–1000

Pinestone Resort & Conference Centre

ON

Contact: Sonia Vismeg, 705 457-1800, 800 461-0357 4252 County Road, #21, Haliburton, ON K0M 1S0 E-mail: sonia@pinestone-resort.com Fax: 705 457-3136 Web: www.pinestone-resort.com Description: Shining star of the Haliburton Hightlands. It is the only year-round, full service resort in the area and features fabulous dining, comfy guest rooms, endless activities and 18hole golf course (6,024 yards, par 71).

Capacities: Reception–350 Banquet–200 School–170 Theatre–280

Rosseau, A JW Marriott Resort & Spa (The)

ON

Contact: Leah Lesile, 705 765-1900, 866 240-8604 1050 Paignton House Rd., Minett, ON P0B 1G0 E-mail: leah.lesile@marriott.com Fax: 705 765-6948 Web: www.jwrosseau.com Description: The first JW Marriott Resort & Spa in Canada. Service rituals include personalized wake-up; outdoor programs include astronomy tours and guided hikes. The resort has a 4 Green Key rating.

Capacities: Reception–500 Banquet–400 School–400 Theatre–500

Ste. Anne’s Spa

ON

Contact: Wanda Hoehn, 905 349-2493, 888 346-6772 1009 Massey Rd., Grafton, ON K0K 2G0 E-mail: wanda.hoehn@steannes.com Fax: 905 349-3156 Web: www.steannes.com Description: An all-inclusive destination spa experience for planners looking for an alternate style, mixing business and recuperation. The resort is 90 minutes from Toronto and accessible by train.

Capacities: Reception–20 Banquet–15 School–15 Theatre–30

Talisman Resort Village

ON

Contact: Ryan Markham, 519 599-2520, 800 265-3759 150 Talisman Mtn. Drive, Kimberley, ON N0C 1G0 E-mail: ryanm@talisman.ca Fax: 519 599-3186 Web: www.talisman.ca Description: The facilities and Niagara Escarpment location provide a stimulating environment to create exciting and unique teambuilding programs to compliment your meeting objectives year round. Plenty of meeting space flexibility is available.

Capacities: Reception–500 Banquet–350 School–160 Theatre–250

White Oaks Resort

ON

AIRPORTS :

Contact: Julie Lepp, 905 704-5638, 800 263-5766 253 Taylor Rd. SS 4, Niagara on the Lake, ON L0S 1J0 E-mail: jlepp@whiteoaksresort.com Fax: 905 704-5616 Web: www.whiteoaksresort.com Description: 5 Diamond, 4 Star resort in the heart of Niagara wine country featuring award winning LIV Restaurant, world class Spa and a cart path to take you directly from the front door to the first tee at Royal Niagara Golf Course.

Capacities: Reception–750 Banquet–580 School–450 Theatre–825

YEG = Edmonton, AB YHZ = Halifax, NS YKA = Kamloops, BC YLW = Kelowna, BC YOW = Ottawa, ON YPA = Prince Albert, SK YQB = Quebec, QC YQY = Sidney, NS YSJ = Saint John, NB YUL = Montreal, QC YVR = Vancouver, BC YXC = Cranbrook, BC YYC = Calgary, AB YYG = Charlottetown, PE YYJ = Victoria, BC YYZ = Toronto, ON

www.theplanner.ca | February 2011 | ThePLANNER 27

Distance from airport (km)

Venue Name

Varia

canada

Restaurant/ Bar/ Room service

in

Number of guestrooms

r e s orts

Number of meeting rooms

Province

g o l f

6

140

3/1/N

P, BC, FC, TNH 45, PS

YYG 53 Km

5

81

1/1/Y

P, BC, FC, TNH 18, PS, GA

YYG 50 Km

8

90

1/1/N

P, BC, FC, TNH 18, PS

YYG 116 Km

11

71

1/1/Y

P, BC, FC, TNH 18, PS, GA

YUL & YQB 150 Km

17

179

1/1/Y

P, BC, FC, TNH 45, PS

YUL 76 Km

6

51

1/1/Y

P, FC, TNH 9, PS

YOW 149 Km

Rodd Brudenell River - A Rodd Signature Resort Contact: Mary Ellen Davies, 902 629-2310, 800 565-7633 86 Highway 3, Roseneath, PE C0A 1G0 E-mail: mdavies@roddhotelsandresorts.com Fax: 902 368-3569 Web: www.roddhotelsandresorts.com Description: Rodd Brudenell River is home to two of the Atlantic Canada’s finest golf courses, Brudenell River and Dundarave Golf Course. New for 2007 is The Callaway Performance Centre of Atlantic Canada and the Callaway Divine Nine.

Capacities: Reception–250 Banquet–180 School–100 Theatre–250

PE

Rodd Crowbush Golf & Beach Resort - A Rodd Signature resort Contact: Mary Ellen Davies, 902 629-2310, 800 565-7633 632 Route 350, Lakeside, PE C0A 1S0 E-mail: mdavies@roddhotelsandresorts.com Fax: 902 368-3569 Web: www.roddhotelsandresorts.com Description: With its tranquil setting overlooking Prince Edward Island’s panoramic North Shore and wide variety of activities on-site, the 5-Star and this 4-Diamond resort is one of Atlantic Canada’s most luxurious.

Capacities: Reception–200 Banquet–176 School–80 Theatre–200

PE

Rodd Mill River - A Rodd Signature Resort Contact: Mary Ellen Davies, 902 629-2310, 800 565-7633 180 Mill River Resort Rd, Route 136, Woodstock, PE C0B 1V0 E-mail: mdavies@roddhotelsandresorts.com Fax: 902 368-3569 Web: www.roddhotelsandresorts.com Description: Voted one of Canada’s best golf values, Rodd Mill River is ranked as one of the Top 50 golf resorts in Canada. This full service resort is located within Mill River Provincial Park the North Cape Coastal Drive.

Capacities: Reception–200 Banquet–175 School–120 Theatre–200

PE

Auberge Godefroy Contact: Sales, 819 233-2200, 888 422-1620 17575 boulevard Becancour, Becancour, QC G9H 1A5 E-mail: ventes@aubergegodefroy.com Fax: 819 233-2288 Web: www.aubergegodefroy.com Description: The Auberge Godefroy, is a superior class hotel offers 9 golf. An ideal choice whether you are looking for the ideal place to spend a holiday vacation or searching for the best accommodation for your business gatherings.

Capacities: Reception–400 Banquet–250 School–170 Theatre–300

QC

Chantecler (Le) Contact: Sales, 450 229-3555, 888 916-1616 1474 Chemin du Chantecler, Ste-Adèle, QC J8B 1A2 E-mail: infochantecler@lechantecler.com Fax: 450 229-1098 Web: www.lechantecler.com Description: Located in the heart of the Laurentians, this resort offers fine Italian cuisine, a terrace with a view of Lake Rond, a private beach and many recreational activities.

Capacities: Reception–620 Banquet–485 School–284 Theatre–600

QC

Château Logue, Golf & Resort Contact: Johanne Gervais, —, 877 797-2573 12 rue Comeau, Maniwaki, QC J9E 2R8 E-mail: johanne.gervais@chateaulogue.com Fax: 819 441-1370 Web: www.chateaulogue.com Description: Ideal for business meetings or luxurious stays, situated in a natural environment.

51 rooms & suites, 4-star restaurant & bar, interior swimming pool, spa, sauna, exercise room, massages & golf course, 6 conference rooms for up to 300 people, cocktail in our wine cellar.

Free high speed wireless Internet.

Capacities: Reception–300 Banquet–200 School–75 Theatre–300

QC

LEGEND :

28

BC = Business Centre, - = Not Available, FC = Fitness Centre, GA = Golf Academy, Y = Yes, N = No, P = Heated indoor pool, PS = Pro Shop, TNH = Total Number of Holes

PLANNER | February 2011 | www.theplanner.ca

The

Distance from airport (km)

•

Varia

can a d a

Restaurant/ Bar/ Room service

in

Number of guestrooms

Venue Name

resorts

Number of meeting rooms

Province

golf

19

239

2/1/Y

P, FC, TNH 36, PS, GA

YQB 60 Km

19

211

2/2/Y

P, BC, FC, TNH 18, PS

YOW 80 Km

15

405

5/1/Y

P, BC, FC, TNH 27, GA

YQB 150 Km

5

102

1/1/Y

P, BC, FC, TNH 18, PS, GA

YQB 20 Km

21

164

2/2/Y

P, BC, FC, TNH 18, PS, GA

YUL 100 Km

14

128

1/1/Y

P, BC, FC, TNH 18, PS

YUL 85 Km

Château Mont-Saint-Anne

QC

Contact: Marie-Andrée Boivin, 418 827-1862 ext. 2809, 800 463-4467 500 boulevard du Beaupré, Beau-Pré, QC G0A 1E0 E-mail: maboivin@chateaumsa.com Fax: 418 827-5072 Web: www.chateaumsa.com Description: This 4-Star, 4-Diamonds destination is only two minutes from the challenging Le Grand Vallon golf course. More than 36,000 sq. ft. of meeting space available. A modern, 6,840 sq. ft. exhibition hall is also available. 4-Green Key certified.

Capacities: Reception–600 Banquet–600 School–500 Theatre–800

Fairmont Le Château Montebello

QC

Contact: Nathalie Beauchamp, 819 423-3004, 800 441-1414 392 rue Notre Dame, Montebello, QC J0V 1L0 E-mail: nathalie.beauchamp@fairmont.com Fax: 819 423-5106 Web: www.fairmont.com/montebello Description: The world’s largest log castle, famed for its rugged luxury, is located halfway between Ottawa and Montreal. More than 40 adventures including Canada’s only Land Rover Experience driving school and cross-country skiing.

Capacities: Reception–500 Banquet–320 School–250 Theatre–425

Fairmont Le Manoir Richelieu

QC

Contact: Éric Quesnel, 418 665-3703, 800 441-1414 181 rue Richelieu, La Malbaie, QC G5A 1X7 E-mail: eric.quesnel@fairmont.com Fax: 418 665-4566 Web: www.fairmont.com Description: Rich traditional hospitality resort, welcoming guests for more than half a century.

Lots of activities onsite such as Charlevoix Casino, golf and spa.

Capacities: Reception–1050 Banquet–820 School–600 Theatre–1000

Four Points by Sheraton Québec

QC

Contact: Mily Ouellet, 418 627-4900 ext. 602, 866 627-8008 7900 rue du Marigot, Québec, QC G1G 6T8 E-mail: mily.ouellet@fourpointsquebec.com Fax: 418 627-3658 Web: www.fourpoints.com/quebec Description: Few minutes from Quebec city. International-caliber golf course. Health centre O2, 4-season pool, cold water pond and sauna, free parking, free high-speed Internet access in meeting rooms and guestrooms.

Capacities: Reception–400 Banquet–280 School–160 Theatre–350

Golf Bromont

QC

Contact: Martin Ducharme, 450 534-3133, 888 bromont 276-6668 95 Montmorency, Bromont, QC J2L 2J1 E-mail: mducharme@chateaubromont.com Fax: 450 534-1700 Web: www.chateaubromont.com Description: A well-designed golf course in an enchanting setting for all levels of golfers.

Located between the mountains and the valley, Golf Bromont offers a front-row seat of a nature-sized show for a truly memorable golf experience.

Capacities: Reception–600 Banquet–400 School–345 Theatre–486

Hotel & Golf Mont Gabriel

QC

AIRPORTS :

Contact: Anne-Marie Roy, 450 229-3547, 800 668-5253 1699 chemin du Mont Gabriel, Sainte-Adèle, QC J8B 1A5 E-mail: amroy@montgabriel.com Fax: 450 229-7034 Web: www.montgabriel.com Description: Golf Mont Gabriel is situated at the top of a mountain and offers spectacular views of the Laurentians and St. Sauveur Valley. Located directly at the door of the hotel with easy access.

Capacities: Reception–400 Banquet–300 School–240 Theatre–350

YEG = Edmonton, AB YHZ = Halifax, NS YKA = Kamloops, BC YLW = Kelowna, BC YOW = Ottawa, ON YPA = Prince Albert, SK YQB = Quebec, QC YQY = Sidney, NS YSJ = Saint John, NB YUL = Montreal, QC YVR = Vancouver, BC YXC = Cranbrook, BC YYC = Calgary, AB YYG = Charlottetown, PE YYJ = Victoria, BC YYZ = Toronto, ON

www.theplanner.ca | February 2011 | ThePLANNER 29

Distance from airport (km)

Venue Name

Varia

canada

Restaurant/ Bar/ Room service

in

Number of guestrooms

r e s orts

Number of meeting rooms

Province

g o l f

10

100

3/2/Y

P, FC, TNH 18

YUL 91 Km

7

95

1/1/Y

PC, PS, TNH 18,

YUL 95 Km

15

141

2/2/N

P, BC,FC, TNH 27,PS

YUL 138 Km

6

34

2/1/N

P, BC,FC, TNH 27,PS

YPA 80 Km

Hôtel du Lac Carling Contact: Luc Bourassa, 450 533-9211 ext. 530, 888 522-7546 2255 Route 327 Nord, Grenville-sur-la-Rouge, QC J0V 1B0 E-mail: lbourassa@laccarling.com Fax: 450 533-4495 Web: www.laccarling.com Description: Four-seasons hotel replete with antique charm and located between mountains and lakes. Offers a number of activities for teambuilding, spa services and many racquet sports. Rooms have a panoramic view of the golf course Capacities: Reception–600 Banquet–400 School–400 Theatre–400

QC

L’Estérel Contact: Katia Navratil, 450 228-2571, 888 Esterel 378-3735 39 boulevard Fridolin-Simard, Estérel, QC J0T 1E0 E-mail: knavratil@esterel.com Fax: 450 228-3470 Web: www.esterel.com Description: Completely renovated and re-opened in November 2010. 95 spacious suites, fine cuisine et wine bar, health & beauty centre with a Nordic spa. Onsite activites available.

Capacities: Reception–300 Banquet–256 School–172 Theatre–280

QC

Manoir des Sables Contact: Carole Imbleau, 819 847-4747, 888-550-1488 90 avenue des Jardins, Orford, QC J1X 6M6 E-mail: cimbleau@hotelsvillegia.com Fax: 819 847-3519 Web: www.hotelsvillegia.com Description: All meetings rooms have large windows and a French door opening onto a private terrace. Spectacular views and lots of on-site activities such as golf, kayaking, tennis, volleyball, cross country skiing and more.

Capacities: Reception–300 Banquet–200 School–175 Theatre–260

QC

Elk Ridge Resort Contact: Ryan Danberrg, 306 663-4653, 800 510-1824 Box 130, Waskesiu Lake, SK S0J 2Y0 E-mail: golfshop@elkridgeresort.com Fax: 306 663-5800 Web: www.elkridgeresort.com Description: Elk Ridge is a four-star, four-season resort located in the natural setting of the Boreal forest. It is a great venue for corporate and leisure business.

Capacities: Reception–210 Banquet–248 School–96 Theatre–240

SK

f

Puttin’ on the Ritz

U.S. wants Canadians to pay to visit.

The Toronto Ritz-Carlton is now open and located between Front and King on Wellington St. West in the entertainment district.

The property features 267 guest rooms of not less than 450 sq. ft. and 59 suites all featuring floor-to-ceiling windows. The rest is occupied by 159 condominiums. The hotel also has 13 meeting rooms over two floors with a 7,400 sq. ft. ballroom.

Amenities include a 23,000 sq. ft. full service spa, fitness centre and yoga studio. www.ritzcarlton.com.

For those interested in getting a first 30

The Obama administration wants Canadians to pay to enter the United States to help ease that country’s desperate financial crunch.

hand look at this new 5 star hotel, Site Canada will be holding their next event on March 23rd at The Ritz - for further information on the event visit www.sitecanada.org.

Speaking of the Ritz the Montreal Ritz-Carlton is now scheduled to re-open after extensive renovations at the end of 2011 or early 2012.

PLANNER | February 2011 | www.theplanner.ca

The

.y.i.

A proposed “passenger inspection” fee is outlined in the draft 2012 U.S. federal budget that has been sent to congress.

If adopted, the charge is expected to be levied against millions of commercial air travellers from Canada. With about 16 million Canadians flying to the U.S. each year, a $5.50 head-tax would raise almost $90-millions.

The fee would not however apply to automobile traffic.