Lorien Salary Survey

Lorien Contract & Permanent IT Recruitment Survey Guide 08/09

Salary Survey Guide

08 09

Contract & Permanent IT Recruitment

Lorien Contract & Permanent IT Recruitment Survey Guide 08/09

02

á Lorien Overview • Company founded in 1977 • Over 30 years IT Recruitment expertise • Total UK Coverage with offices in Leeds, Edinburgh, London and Manchester • Currently service 2000 working contractors • Currently placing 1000 Permanent Workers per annum • Annual Turnover £180m Lorien is one of the UK’s leading providers of IT professionals for both short and long term contract assignments. We support our customers’ resourcing needs throughout the UK and Europe and our national office network gives us the ability to service clients with either single or multi-site locations. We enjoy an enviable reputation for our quality of service and hold formal appointments to supply some of the largest users of IT contractors and permanent resource. We have an impressive track record in the IT recruitment industry spanning over 30 years, based on a proven ability to both meet and exceed client and candidate expectations. ‘Our people make the difference’ is more than just a corporate strap-line; it was the statement our clients told us distinguished Lorien from our competitors. Indicative of this is the number of clients who retain our services year on year, and the candidates who come back for their next assignment.

á Menu of Services • Technology Contractor Supply • Technology Permanent Supply • Recruitment Process Outsourcing (RPO) • Enterprise Managed Services • Lorien Loyalty Employer Services

03

02 04 06 07-11 12 13-17 18 19-23 24 25-29 30 31-35 36 37-41 42

Lorien Overview, Menu of Service & Services Introduction Who we work with

Analyst/Architect Salary Guides Case Study - Recruitment Process Outsourcing Management & Administration Salary Guides Case Study - Enterprise Managed Service Software Developer/Designer Salary Guides Case Study - Master Vendor Support Salary Guides Case Study - Contractor Supply Systems & Network Engineer Salary Guides Case Study - Permanent Supply Testing Salary Guides Lorien Loyalty Scheme

รก How to use this guide We have colour coded the 6 main Roles & Skills categories for your ease of use. Under each section you will find salary guides for Average Daily Rate, Daily Rate

by Region, Average Annual Salary and Average Annual Salary by Region.

Lorien Contract & Permanent IT Recruitment Survey Guide 08/09

รก Contents

Lorien Contract & Permanent IT Recruitment Survey Guide 08/09

04

ĂĄ Introduction

by James Kelly, MD, Lorien Resourcing Welcome to the Lorien Technology Salary Survey for 08/09, we hope that this guide is of benefit to you and that you will come to utilise it in your business. This guide will be an annual view of the salaries across the major technology disciplines on a contract/permanent and regional basis.

We would be delighted to hear your feedback and will always be happy to provide you with more in depth information if you have specific skills that we have not covered in this report. I have also provided some personal commentary below as to how I currently view technology resourcing in the market place which I hope provides a balanced opinion as to where our industry may go in the coming 12 months.

With the current back drop of economic uncertainty beginning to have a dramatic impact on the numbers of new hires being made by many firms, I have taken time to consider the likely impact on technology recruitment.

We have been able to gauge the impact over the last 12 months to position a view of the levels of confidence within our client base about their usage of Technology staff in 2009.

The IT recruitment market started to show the effects of the economic downturn during the second quarter of 2008. But the effect is as yet small and does not compare to the calamitous numbers that have been emerging from the financial services, retail and housing markets.

IT recruitment companies and IT services companies are continuing to publish robust trading statements with cautious footnotes as to the market performance for 2009.

Relative to the first quarter of 2008, IT recruitment is down in both the permanent and contractor markets. However, to put this in context, IT recruitment is at its lowest level since only as far back as 2007, while the retail market has just reported its biggest sales slump since 1986.

Permanent IT jobs are still up on one year ago, and by a healthy 11%, much more than the 1.6% growth in GDP over the same period.

The one metric that is a concern for IT professionals is that pay levels are flattening.

The rise in the average salary on offer across all permanent job titles was just 0.6%, the lowest level for 5 years, while contractor pay rates, as an average across all technology disciplines, have only showed a small increase of 0.4%. Both figures are well down on the first quarter, when salaries rose 1.4% and rates were up 3%.

When I looked back on the impact the last period of down turn in the economy, 2001 –2003, had on Technology resourcing I felt that in many ways technology was blamed for the failure of thousands of new start up businesses.

Between 1995 and 2001, a speculative bubble known as the "dot-com bubble" occurred, during which Western stock markets saw an increase in value from the growth of the Internet sector.

Bubbles such as this have occurred through out history: in the 1840s, for example, manic buying in the field of railway building lead to a stock market bubble which burst devastatingly in the 1850s.

When the dot-com bubble burst in 2001, the result was a mild but long-lasting recession in the Western world.

Due to the unknown and innovative nature of online business, many standard business models were abandoned in the 90s in favour of radical new models that focused on brand-building and networking before profits were even considered.

The idea was to increase market share whilst operating at a loss. ĂĄ

05

”

á The novelty value of these companies, and the difficulty in valuing them properly, led to an incredible exuberance with which stocks in the new dot-com companies were purchased. This in turn led to them being increasingly over-valued, perpetuating the enthusiasm for buying stocks.

Web based technology was at the core of many of these businesses that had invested most of their investment and VC backed pounds in both IT staff and marketing professionals.

According to some sources, about 65% of dot-coms folded and many others were absorbed into more recognised brands. Unfortunately, there were thousands of technical experts such as programmers and web designers who were laid off and found them selves in a highly competitive job market.

When I look at the causes of the current climate, the reasons for why we are here are very different with investment in and benefits of technology professionals being more fully understood.

Businesses invest in IT projects with clearer commercial benefits and process efficiencies at the core of their deliverables, thus technology and its interface with the business have never been closer or more important.

A decade ago IT was seen as part of the back office, this is no longer the case and technology is one of the key business drivers.

The position that technology now holds within businesses leads me to believe that the recruitment market within Technology will not suffer as it has done in previous down turns.

Of course there will be an impact on recruitment volumes in most industries, with financial services attributing with a very large fall in recruiting of 27% on 2007 figures. This sector was the largest for freelance positions a year ago, but it is now in second place behind software companies, which increased it usage for freelance staff by 7% over

the year. There will also be a correction, and in certain disciplines a reduction in pay rates but with commodities, inflation and mortgage rates on a steep decline from last years highs, the over all standard of impact should be negligible.

We would forecast that some contract workers may look to the perceived safety of the permanent job market, but once again our belief is that as opposed to a decade ago, attitudes have fundamentally changed to the long term benefits of a permanent post when compared to a contract position. It is also our view that clients will remain committed to contract staff and the usage of this flexible resource, while being a little more hesitant in hiring full time headcount.

There is often robust demand for contractors during challenging economic conditions as organisations put off hiring permanent IT staff while still committing to the delivery of key projects.

Organisations have been much more restrained in their hiring post-dotcom boom and crash, and have offshored a lot of their skills base since then, so the UK contractor resources they currently have are leaner and less susceptible to cost cutting.

Some IT projects that will not yield a short-term return on investment are being given a lower priority, but the market hasn't fallen steeply by any means.

We look forward to working with you in the near future and wish all our customers a great 2009.

Regards

James Kelly Managing Director – Lorien

Tel: 0207 654 1111 Email: james.kelly@lorien.co.uk

Lorien Contract & Permanent IT Recruitment Survey Guide 08/09

“

The position that technology now holds within businesses leads me to believe that the recruitment market within Technology will not suffer as it has done in previous down turns.

Lorien Contract & Permanent IT Recruitment Survey Guide 08/09

06

รก Who we work with

07

Roles & Skills covered Business Analysts - Data Analysts - Infrastructure Architects Technical Analysts - Technical Architects - Business Analysis Data Warehousing/Reporting - Oracle - Project Management RDBMS (Relational Databases) - Systems Analysis.

Lorien Contract & Permanent IT Recruitment Survey Guide 08/09

รก Analyst/Architects

08

á Analyst/Architect

Lorien Contract & Permanent IT Recruitment Survey Guide 08/09

Contract IT Roles & Skills

Average Daily Rate Low

Medium

High

Business Analyst

£352

£400

£480

Data Analyst

£128

£192

£352

Infrastructure Architect

£352

£408

£464

Technical Analyst

£168

£312

£384

Technical Architect

£320

£464

£592

Business Analyst

£337

£375

£435

Data Warehousing / Reporting

£285

£382

£510

Oracle

£350

£406

£460

Project Management

£330

£375

£450

RDBMS (Relational Databases)

£300

£390

£450

Systems Analysis

£315

£375

£495

Role / Skill

á Analyst/Architect

09

Contract IT Roles & Skills

North East

North West

South West

South East

Business Analyst

£312

£346

£393

£387

£294

£378

£503

Data Analyst

£340

£274

£303

£348

£340

£339

£367

Infrastructure Architect

£350

£335

£481

£500

£500

£475

£470

Technical Analyst

£330

£338

£396

£281

£240

£345

£384

Technical Architect

£540

£518

£503

£480

£415

£500

£525

Business Analyst

£363

£359

£422

£412

£355

£375

£480

Data Warehousing / Reporting

£363

£367

£382

£409

£330

£375

£423

Oracle

£325

£349

£397

£372

£368

£333

£433

Project Management

£330

£382

£401

£383

£370

£389

£450

RDBMS (Relational Databases)

£400

£400

£450

£342

£290

£389

£465

Systems Analysis

£312

£318

£335

£364

£370

£325

£404

Role / Skill

Scotland Midlands

London

Lorien Contract & Permanent IT Recruitment Survey Guide 08/09

Daily Rate by Region

10

á Analyst/Architect

Lorien Contract & Permanent IT Recruitment Survey Guide 08/09

Permanent IT Roles & Skills

Average Annual Salary Low

Medium

High

Business Analyst

£27,300

£37,000

£49,300

Data Analyst

£20,000

£23,000

£28,750

Infrastructure Architect

£37,000

£48,000

£55,000

Technical Analyst

£24,000

£32,000

£50,000

Technical Architect

£39,000

£50,000

£65,000

Business Analyst

£30,000

£38,000

£50,000

Data Warehousing / Reporting

£33,000

£43,000

£60,000

Oracle

£40,200

£48,000

£60,000

Project Management

£31,000

£41,000

£55,000

RDBMS (Relational Databases)

£31,000

£43,000

£60,000

Systems Analysis

£26,000

£36,000

£43,000

Role / Skill

To find out how Lorien can

make a positive impact on your recruitment contact, call us today

á Analyst/Architect

11

Permanent IT Roles & Skills

Role / Skill

North East

North West

South West

South East

Scotland Midlands

London

Business Analyst

£38,000 £37,254 £40,441 £43,451 £36,976 £39,955 £55,681

Data Analyst

£23,300 £31,584 £28,699 £32,179 £21,619 £41,400 £38,861

Infrastructure Architect

£45,000 £43,500 £63,313 £57,622 £55,000 £59,773 £61,441

Technical Analyst

£23,500 £30,934 £25,124 £32,057 £27,542 £32,247 £41,791

Technical Architect

£51,125 £51,560 £59,920 £56,642 £56,778 £59,000 £71,400

Business Analyst

£35,333 £37,288 £38,304 £44,633 £41,674 £37,667 £56,225

Data Warehousing / Reporting

£30,000 £42,084 £35,536 £47,282 £40,550 £43,571 £51,708

Oracle

£38,849 £37,760 £38,219 £43,959 £39,376 £45,029 £53,698

Project Management

£40,000 £40,857 £42,987 £47,914 £40,475 £43,347 £56,287

RDBMS (Relational Databases)

£31,444 £33,343 £41,020 £42,226 £38,847 £35,750 £54,774

Systems Analysis

£31,125 £35,291 £37,659 £43,767 £39,583 £36,600 £50,628

For Leeds call Jonathan Pearson 0113 2000 2315 London call David Gettins 0207 654 1405

Manchester call Derek Mackenzie 0161 888 2531 Edinburgh call Russell Davidson 0131 748 6498

Lorien Contract & Permanent IT Recruitment Survey Guide 08/09

Average Annual Salary by Region

Lorien Contract & Permanent IT Recruitment Survey Guide 08/09

12

á Case Study – Cable and Wireless

Recruitment Process Outsourcing

Cable & Wireless Europe, Asia and US is one of the world's leading international communications organisations, providing enterprise and carrier solutions to the largest users of telecoms services around the world.

Locations: London, Bracknell, Manchester, Dublin including extensive UK and EMEA offices.

Solution: Provision of a recruitment outsourcing solution (RPO) at Cable & Wireless in the UK. Our aim was to deliver a high touch solution in a controlled environment with a vastly experienced team utilising delivery partners.

• • • • • • • • • •

Resource Planning Behavioural Interviewing Candidate Assessment Process Management information and reporting Supply Base rationalisation Cost Reduction Best practice recruitment campaign Quality Control Referral Scheme and Direct Sourcing methods Managed Service for Contractor Recruitment

Results: Capable • 455 permanent hires in 6 months • Improved candidate pre-qualification • Improved ratio of external hires by 32% • Increased confidence in hires via assessment excellence and support Cost Effective • Circa £1m+ cost savings for Cable & Wireless to re-invest elsewhere • Reduced cost per hire • Improved time to hire by 75% • 3,700 less management man hours interviewing • Behavioural Event Interviewing (BEI) means easier access and lower costs per assessment Controlled • Full management information reports submitted weekly on time • Substantial visibility of best practice recruitment solution • Single point of contact for each business unit as requested Compliant • No Preferred Supplier List leakage hence no spiralling costs • Full management service company audit of all current and future contractors • Contractor migration to Lorien Resourcing to mitigate all compliance and risk damage Talent & Workforce Management Accountability • All contractors (temps, consultants, etc.) - through one single point of control • Implement best practice throughout process • Active sponsorship ‘to make it happen’ from leadership team

13

Roles & Skills covered Implementation Manager - IT Manager - Programme Manager Project Co-ordinator - Project Leader - Project Manager Service Delivery Manager - Cisco Products Firewalls & Network Security - LAN / WAN - Linux Oracle - Web Servers

Lorien Contract & Permanent IT Recruitment Survey Guide 08/09

รก Management & Administration

14

á Management & Administration

Lorien Contract & Permanent IT Recruitment Survey Guide 08/09

Contract IT Roles & Skills

Average Daily Rate Low

Medium

High

Implementation Manager

£432

£480

£680

IT Manager

£400

£440

£504

Programme Manager

£536

£624

£680

Project Co-ordinator

£144

£224

£400

Project Leader

£304

£416

£496

Project Manager

£360

£440

£496

Service Delivery Manager

£176

£224

£392

Cisco Products

£300

£358

£410

Firewalls & Network Security

£325

£384

£450

LAN / WAN

£247

£337

£487

Linux

£330

£371

£405

Oracle

£337

£375

£480

Web Servers

£262

£412

£472

Role / Skill

á Management & Administration

15

Contract IT Roles & Skills

North East

North West

South West

South East

Implementation Manager

£360

£490

£450

£350

£375

£340

£554

IT Manager

£450

£447

£426

£353

£350

£425

£486

Programme Manager

£425

£501

£542

£557

£429

£491

£627

Project Co-ordinator

£200

£186

£194

£233

£251

£210

£290

Project Leader

£151

£320

£300

£381

£300

£325

£425

Project Manager

£410

£396

£422

£412

£374

£452

£479

Service Delivery Manager

£400

£367

£402

£342

£400

£420

£471

Cisco Products

£352

£350

£374

£386

£337

£375

£389

Firewalls & Network Security

£238

£208

£351

£445

£250

£350

£378

LAN / WAN

£245

£375

£359

£356

£327

£338

£355

Linux

£314

£337

£368

£337

£362

£318

£384

Oracle

£325

£349

£397

£372

£368

£333

£433

Web Servers

£300

£300

£300

£300

£300

£300

£350

Role / Skill

Scotland Midlands

London

Lorien Contract & Permanent IT Recruitment Survey Guide 08/09

Daily Rate by Region

16

á Management & Administration

Lorien Contract & Permanent IT Recruitment Survey Guide 08/09

Permanent IT Roles & Skills

Average Annual Salary Low

Medium

High

Implementation Manager

£30,000

£40,500

£46,500

IT Manager

£31,000

£40,000

£52,250

Programme Manager

£50,000

£58,000

£72,000

Project Co-ordinator

£19,875

£24,500

£28,000

Project Leader

£34,125

£40,500

£50,700

Project Manager

£37,000

£45,000

£55,000

Service Delivery Manager

£37,500

£50,750

£70,500

Cisco Products

£34,250

£41,250

£55,000

Firewalls & Network Security

£32,750

£47,500

£61,200

LAN / WAN

£32,000

£38,000

£47,000

Linux

£30,000

£36,000

£43,000

Oracle

£36,000

£55,000

£70,000

Web Servers

£35,000

£42,000

£58,000

Role / Skill

To find out how Lorien can

make a positive impact on your recruitment contact, call us today

á Management & Administration

17

Permanent IT Roles & Skills

Role / Skill

North East

North West

South West

South East

Scotland Midlands

London

Implementation Manager

£35,000 £35,167 £37,972 £53,413 £36,500 £40,000 £68,601

IT Manager

£55,000 £41,900 £49,034 £53,277 £48,625 £51,250 £58,194

Programme Manager

£65,000 £70,004 £61,669 £68,635 £74,362 £74,167 £78,250

Project Co-ordinator

£26,750 £30,468 £27,182 £29,172 £27,875 £28,500 £31,687

Project Leader

£39,350 £35,064 £30,625 £39,474 £43,500 £46,425 £55,245

Project Manager

£46,063 £46,206 £45,506 £50,491 £42,728 £59,710 £59,499

Service Delivery Manager

£45,500 £49,275 £47,591 £48,105 £43,083 £48,250 £52,000

Cisco Products

£33,020 £35,599 £36,090 £40,918 £36,183 £41,909 £45,274

Firewalls & Network Security

£41,750 £39,635 £38,878 £41,328 £42,432 £41,530 £45,299

LAN / WAN

£31,776 £35,102 £32,274 £39,417 £37,971 £41,417 £43,676

Linux

£31,436 £31,910 £34,876 £38,309 £31,313 £39,033 £48,597

Oracle

£38,849 £37,760 £38,219 £43,959 £39,376 £45,029 £53,698

Web Servers

£36,000 £37,600 £38,000 £40,000 £36,000 £38,000 £42,000

For Leeds call Jonathan Pearson 0113 2000 2315 London call David Gettins 0207 654 1405

Manchester call Derek Mackenzie 0161 888 2531 Edinburgh call Russell Davidson 0131 748 6498

Lorien Contract & Permanent IT Recruitment Survey Guide 08/09

Average Annual Salary by Region

Lorien Contract & Permanent IT Recruitment Survey Guide 08/09

18

á Case Study – RBS

Enterprise Managed Service

RBS are known in the market as one of the largest users of IT contract personnel throughout the UK.

Locations: UK wide including Edinburgh and London.

Requirement: Lorien’s appointment as a supplier came just a couple of months prior to a large integration project, which the Client was unaware of at the time of supplier appointment. The contractor numbers required by RBS meant that Lorien needed to increase the account team’s headcount threefold over a short period of time. In addition it was essential that the account team understood all areas of RBS’ business and built up relationships with the necessary people. The Lorien account team has worked closely with RBS to develop a partnership approach to our overall supply and Lorien’s relationship is now similar to that of a solution provider.

Solution: Lorien aligned different parts of the account team to different areas of the bank. This resulted in a better business and cultural understanding of each area and enabled strong business relationships to be established. The bank also knew who would be dealing with their requirements and who they should contact with any new vacancies or questions, which may have required specific knowledge of their area.

Lorien set up a separate dedicated support team to manage all direct contractors and those contractors being migrated/transitioned to Lorien. This enabled the account team to stay focused on meeting RBS’ ongoing recruitment and business needs whilst ensuring a comprehensive and personal approach to the delivery of specific projects relating to the directs and migrated contractors.

As a result of the large number of divergent vacancies RBS issued, often simultaneously and with short fulfilment deadlines, it was clear that some of the skills required the input of niche agencies. Thus Lorien undertook a project to set up a number of second tier/niche suppliers to meet the needs of RBS. Lorien tendered for organisations that wanted to be involved in this exercise and approached a number from our knowledge of the market that we believed could add value.

For RBS this resulted in them directing all sales calls from other agencies to Lorien with the assurance that it was Lorien’s responsibility to identify and engage those agencies that may be required to ensure all RBS requirements were fulfilled in a timely fashion. Lorien assumed responsibility for engaging all suppliers on compliant terms and margins.

Lorien has continuously ensured the niche supplier list is updated and renewed as necessary to meet the bank’s demands.

Results: Lorien has worked on a basis of continuous improvement with RBS and a meeting is arranged with RBS every quarter to discuss ideas for improvement suggested by Lorien. This has proven extremely beneficial in maintaining a fresh and relevant approach to the business needs of RBS and changing market conditions. For example as the contract market boomed during 2004 it became clear that the current process for renewing contractors was not sufficient and that contractors were, at times, leaving to start new assignments elsewhere before being extended. Lorien introduced a ‘13 week’ report, which tracked the renewal process for those contractors with end dates within 13 weeks. This report is produced each week and has helped to reduce the number of contractors not extending, thus having a positive impact for RBS on their project planning.

In 2007 Lorien was awarded the Royal Bank of Scotland Approved Supplier status and Supplier Excellence Award.

These awards recognise the achievements of RBS’ best performing suppliers and come not only from Group Purchasing but also from the businesses across the RBS group. The requirements for enrolment in the Approved Supplier Programme are stringent. Lorien was evaluated in terms of their Supplier Assessment scores, value contribution, innovation in the delivery of products and services amongst other key factors.

19

Roles & Skills covered Analyst Programmer - Programmer Senior Analyst Programmer - Software Engineer Web Developer - .Net Programmer 2.0 - ASP . Net - C# J2EEE - Microsoft . NET - Oracle Development

Lorien Contract & Permanent IT Recruitment Survey Guide 08/09

รก Software Developer/Designer

20

á Software Developer/Designer

Lorien Contract & Permanent IT Recruitment Survey Guide 08/09

Contract IT Roles & Skills

Average Daily Rate Low

Medium

High

Analyst Programmer

£280

£328

£400

Programmer

£96

£120

£224

Senior Analyst Programmer

£272

£344

£424

Software Engineer

£264

£320

£416

Web Developer

£96

£168

£280

.Net Framework 2.0

£315

£369

£410

ASP .Net

£300

£347

£400

C#

£262

£330

£337

J2EE

£337

£412

£465

Microsoft .NET

£232

£262

£420

Oracle Development

£300

£330

£337

Role / Skill

á Software Developer/Designer

21

Contract IT Roles & Skills

North East

North West

South West

South East

Analyst Programmer

£275

£352

£312

£332

£283

£280

£490

Programmer

£300

£358

£301

£306

£313

£302

£456

Senior Analyst Programmer

£325

£325

£325

£350

£350

£350

£519

Software Engineer

£330

£338

£312

£286

£320

£330

£341

Web Developer

£225

£250

£260

£272

£209

£295

£319

.Net Framework 2.0

£413

£388

£291

£339

£350

£350

£398

ASP .Net

£296

£290

£346

£316

£314

£320

£369

C#

£300

£290

£336

£325

£300

£328

£456

J2EE

£274

£309

£326

£391

£356

£338

£434

Microsoft .NET

£349

£348

£325

£332

£315

£316

£410

Oracle Development

£350

£350

£432

£450

£345

£355

£500

Role / Skill

Scotland Midlands

London

Lorien Contract & Permanent IT Recruitment Survey Guide 08/09

Daily Rate by Region

22

á Software Developer/Designer

Lorien Contract & Permanent IT Recruitment Survey Guide 08/09

Permanent IT Roles & Skills

Average Annual Salary Low

Medium

High

Analyst Programmer

£27,000

£33,500

£39,700

Programmer

£20,500

£24,500

£29,100

Senior Analyst Programmer

£35,000

£40,000

£45,000

Software Engineer

£25,000

£32,000

£38,000

Web Developer

£20,000

£26,138

£30,000

.Net Framework 2.0

£30,000

£34,500

£42,000

ASP .Net

£26,500

£33,000

£42,000

C#

£29,000

£34,200

£42,000

J2EE

£30,000

£40,000

£60,400

Microsoft .NET

£30,000

£37,000

£42,000

Oracle Development

£28,200

£35,000

£42,600

Role / Skill

To find out how Lorien can

make a positive impact on your recruitment contact, call us today

á Software Developer/Designer

23

Permanent IT Roles & Skills

Role / Skill

North East

North West

South West

South East

Scotland Midlands

London

Analyst Programmer

£31,101 £33,951 £35,006 £36,379 £35,710 £34,741 £46,957

Programmer

£32,399 £32,078 £32,916 £35,230 £33,208 £35,161 £42,649

Senior Analyst Programmer

£38,800 £40,500 £41,794 £41,923 £41,750 £41,000 £47,521

Software Engineer

£32,763 £32,826 £34,627 £36,989 £35,072 £36,917 £43,841

Web Developer

£28,000 £27,876 £29,926 £32,577 £30,948 £30,813 £36,388

.Net Framework 2.0

£34,533 £30,764 £34,700 £40,404 £35,606 £40,000 £49,080

ASP .Net

£31,500 £31,136

£32,610 £37,424 £33,064 £38,556 £45,225

C#

£31,489 £31,916

£34,118 £38,332 £34,221 £37,200 £52,915

J2EE

£34,321 £42,589 £38,558 £47,663 £46,872 £43,125 £54,575

Microsoft .NET

£30,502 £31,529 £33,468 £38,712 £35,162 £39,390 £49,007

Oracle Development

£32,500 £33,000 £36,400 £38,500 £32,450 £34,450 £48,400

For Leeds call Jonathan Pearson 0113 2000 2315 London call David Gettins 0207 654 1405

Manchester call Derek Mackenzie 0161 888 2531 Edinburgh call Russell Davidson 0131 748 6498

Lorien Contract & Permanent IT Recruitment Survey Guide 08/09

Average Annual Salary by Region

Lorien Contract & Permanent IT Recruitment Survey Guide 08/09

24

á Case Study – Ordnance Survey Master Vendor

Ordnance Survey is the national mapping agency for Great Britain and one of the world’s largest producers of maps. Ordnance Survey has been providing accurate, reliable and detailed geographic information for more than 200 years. They are a dynamic, modern organisation employing over 1,400 people.

Location: Southampton Background: Lorien Resourcing was one of fifteen incumbent suppliers providing contract resource.

The Client had a large pool of contractors with the majority on agency margins that were at the upper end of the scale. Out of the fifteen agencies used only nine were performing reliably. OS invited these agencies to tender.

Solution: Lorien recognised the Client’s key drivers as being: i)

better cost control

ii) better service from their supply chain This led Lorien’s Customer Solutions division (LCS) to offer a Master Vendor service solution coupled with a leading vendor management software platform. This was with a view to creating a transparent pricing model alongside a streamlined and efficient service plan.

Result: Adopting a non-aggressive approach, LCS successfully migrated contractors from the incumbent agencies whilst setting up a select list of second tier suppliers to manage the remainder.

LCS set up a preferred supplier list (PSL) of four suppliers, with clearly defined margins, with all aspects of cost visible to the business and senior management. With the cost savings clear to senior management, important buy in to the solution was gained.

Utilising the Managed Service solution implemented by LCS, the full year savings for Ordnance Survey were c£350,000. Despite the lack of exposure that the tender process and contractor migration received at high levels, LCS managed a virtually seamless migration and is now achieving 100% service delivery on all roles.

25

Roles & Skills covered 1st Line Support - 2nd Line Support - 3rd Line Support PC/Desktop Support - Support Analyst - Technical Support Trainer - Databases - Linux - Networking & Communications Voice Systems - Windows NT - Windows XP

Lorien Contract & Permanent IT Recruitment Survey Guide 08/09

รก Support

26

á Support

Lorien Contract & Permanent IT Recruitment Survey Guide 08/09

Contract IT Roles & Skills

Average Daily Rate Low

Medium

High

1st Line Support

£96

£120

£160

2nd Line Support

£112

£136

£176

3rd Line Support

£136

£176

£256

PC/Desktop Support

£112

£120

£136

Support Analyst

£96

£160

£184

Technical Support

£112

£144

£208

Trainer

£184

£240

£400

Databases

£112

£202

£315

Linux

£330

£371

£405

Networking & Communications

£112

£150

£202

Voice Systems

£300

£350

£425

Windows NT

£112

£150

£180

Windows XP

£105

£112

£150

Role / Skill

á Support

27

Contract IT Roles & Skills

North East

North West

South West

South East

1st Line Support

£140

£140

£110

£140

£140

£140

£196

2nd Line Support

£140

£140

£171

£147

£140

£140

£200

3rd Line Support

£225

£263

£225

£272

£240

£250

£292

PC/Desktop Support

£150

£165

£180

£172

£132

£250

£199

Support Analyst

£300

£249

£278

£267

£258

£400

£362

Technical Support

£340

£296

£310

£237

£222

£250

£309

Trainer

£188

£276

£215

£293

£280

£195

£251

Databases

£400

£400

£375

£400

£375

£400

£400

Linux

£314

£337

£368

£337

£362

£318

£384

Networking & Communications

£375

£375

£375

£400

£375

£375

£420

Voice Systems

£375

£375

£375

£400

£375

£375

£400

Windows NT

£225

£196

£235

£273

£223

£230

£397

Windows XP

£225

£222

£226

£289

£219

£238

£277

Role / Skill

Scotland Midlands

London

Lorien Contract & Permanent IT Recruitment Survey Guide 08/09

Daily Rate by Region

28

á Support

Lorien Contract & Permanent IT Recruitment Survey Guide 08/09

Permanent IT Roles & Skills

Average Annual Salary Low

Medium

High

1st Line Support

£15,000

£18,000

£24,000

2nd Line Support

£18,225

£22,887

£28,000

3rd Line Support

£23,500

£32,000

£38,000

PC/Desktop Support

£16,500

£20,200

£25,000

Support Analyst

£23,000

£25,000

£32,000

Technical Support

£18,000

£24,000

£28,000

Trainer

£20,500

£24,250

£28,880

Databases

£22,000

£25,500

£31,000

Linux

£23,800

£28,500

£44,000

Networking & Communications

£21,820

£26,100

£31,000

Voice Systems

£23,500

£26,500

£29,350

Windows NT

£21,750

£26,000

£30,000

Windows XP

£21,000

£25,155

£31,000

Role / Skill

To find out how Lorien can

make a positive impact on your recruitment contact, call us today

á Support

29

Permanent IT Roles & Skills

Role / Skill

North East

North West

South West

South East

Scotland Midlands

London

1st Line Support

£15,250 £20,413 £19,006 £20,703 £20,970 £21,000 £24,043

2nd Line Support

£25,833 £22,553 £21,452 £28,359 £22,333 £23,250 £28,596

3rd Line Support

£30,000 £33,382 £31,186

PC/Desktop Support

£25,000 £21,364 £23,933 £25,543 £30,080 £28,750 £29,369

Support Analyst

£23,667 £28,060 £24,669 £29,193 £27,578 £36,875 £39,698

Technical Support

£23,250 £26,782 £23,713 £32,590 £28,100 £36,000 £34,889

Trainer

£21,500 £26,376 £34,810 £31,877 £30,300 £30,500 £36,014

Databases

£32,000 £28,000 £28,700 £31,000 £27,500 £29,000 £34,000

Linux

£31,436 £31,910 £34,876 £38,309 £31,313 £39,033 £48,597

Networking & Communications

£26,500 £27,200 £26,400 £31,400 £25,500 £27,900 £32,000

Voice Systems

£24,800 £24,500 £25,700 £28,000 £24,500

Windows NT

£32,500 £28,912 £30,053 £33,419 £38,667 £35,500 £45,477

Windows XP

£22,708 £25,269 £25,298 £28,059 £30,105 £30,255 £32,104

£35,115 £33,150 £35,000 £39,267

£5,000

£30,000

For Leeds call Jonathan Pearson 0113 2000 2315 London call David Gettins 0207 654 1405

Manchester call Derek Mackenzie 0161 888 2531 Edinburgh call Russell Davidson 0131 748 6498

Lorien Contract & Permanent IT Recruitment Survey Guide 08/09

Average Annual Salary by Region

Lorien Contract & Permanent IT Recruitment Survey Guide 08/09

30

á Case Study – Centrica

Contractor Supply

Centrica was created in 1997 when British Gas plc demerged into Centrica plc and BG plc.

The demerger grouped British Gas' gas supply, services, retail businesses and gas production business of the Morecambe gas fields under Centrica. Centrica is the largest supplier of gas to domestic customers in the UK, and one of the largest suppliers of electricity, operating under the trading name ‘British Gas’.

Locations: UK wide, primarily Basingstoke and Staines.

Solution: Lorien’s relationship originates from initially being a preferred supplier to British Gas, and we subsequently worked with Centrica as it expanded its business including the integration of The AA, Goldfish and Onetel. Lorien is an experienced partner to Centrica and has demonstrated that we have been able to cope with the demands of the different skills and recruitment drives that have been essential to Centrica's business. Lorien has supplied key resources in all areas of Centrica's key projects. These include: • Hestia Project: The introduction of new systems and processes to change the way that Centrica allocated and planned their engineers’ work. This new way of working improved Centrica’s Customer service and had positive benefits for employees as well.

• Beacon Project: The introduction of SAP billing and Customer relationship management into the business to replace its existing legacy billing systems.

• Jupiter Project: The implementation of an integrated electricity and gas billing system.

• SDP Project: Standard desktop programme, one of the largest XP roll-outs, 300,000+, in the industry.

Result: Since our appointment to the PSL, Lorien has consistently been one of the top two suppliers from the PSL of five, managing over 100 contractors of a variety of skill sets.

31

Roles & Skills covered Systems Administrator - Systems Engineer Telecoms Engineer - Cisco Products Firewalls & Network Security - Networking & Communications Systems Management - TCP/IP - Windows Server 2003

Lorien Contract & Permanent IT Recruitment Survey Guide 08/09

รก Systems & Network Engineer

32

á Systems & Network Engineer

Lorien Contract & Permanent IT Recruitment Survey Guide 08/09

Contract IT Roles & Skills

Average Daily Rate Low

Medium

High

Systems Administrator

£144

£248

£288

Systems Engineer

£160

£256

£320

Telecoms Engineer

£160

£200

£328

Cisco Products

£32

£45

£45

Firewalls & Network Security

£325

£384

£450

Networking & Communications

£142

£240

£315

Systems Management

£142

£225

£300

TCP / IP

£135

£210

£300

Windows Server 2003

£295

£312

£330

Role / Skill

á Systems & Network Engineer

33

Contract IT Roles & Skills

North East

North West

South West

South East

Systems Administrator

£300

£397

£305

£315

£325

£300

£318

Systems Engineer

£280

£315

£293

£334

£256

£225

£301

Telecoms Engineer

£320

£320

£300

£250

£250

£240

£240

Cisco Products

£252

£350

£374

£386

£337

£375

£389

Firewalls & Network Security

£238

£208

£351

£445

£250

£350

£378

Networking & Communications

£235

£240

£235

£240

£240

£240

£280

Systems Management

£350

£350

£350

£334

£300

£320

£311

TCP / IP

£305

£250

£304

£318

£229

£325

£343

Windows Server 2003

£250

£326

£302

£337

£271

£238

£315

Role / Skill

Scotland Midlands

London

Lorien Contract & Permanent IT Recruitment Survey Guide 08/09

Daily Rate by Region

34

á Systems & Network Engineer

Lorien Contract & Permanent IT Recruitment Survey Guide 08/09

Permanent IT Roles & Skills

Average Annual Salary Low

Medium

High

Systems Administrator

£22,000

£30,000

£38,000

Systems Engineer

£26,518

£35,000

£45,000

Telecoms Engineer

£25,000

£38,000

£50,000

Cisco Products

£31,000

£39,500

£56,200

Firewalls & Network Security

£30,000

£36,000

£44,500

Networking & Communications

£28,000

£35,000

£45,000

Systems Management

£28,000

£33,750

£41,472

TCP / IP

£26,000

£32,000

£42,000

Windows Server 2003

£23,500

£31,000

£40,000

Role / Skill

To find out how Lorien can

make a positive impact on your recruitment contact, call us today

á Systems & Network Engineer

35

Permanent IT Roles & Skills

Role / Skill

North East

North West

South West

South East

Scotland Midlands

London

Systems Administrator

£27,654 £30,062 £31,145 £35,968 £31,500 £33,125 £43,789

Systems Engineer

£29,625 £32,355 £35,821 £38,728 £36,060 £42,500 £42,585

Telecoms Engineer

£31,333 £29,900 £26,833 £40,808 £32,500 £32,827 £36,630

Cisco Products

£33,020 £35,599 £36,090 £40,918 £36,183 £41,909 £45,274

Firewalls & Network Security

£38,667 £39,635 £38,878 £41,328 £42,432 £40,338 £45,299

Networking & Communications

£28,500 £29,500 £29,000 £32,500 £28,000 £29,000 £33,000

Systems Management

£29,500 £30,156 £32,875 £36,528 £40,725 £38,125 £47,106

TCP / IP

£29,354 £27,916 £32,516 £35,545 £34,506 £33,167 £42,193

Windows Server 2003

£31,077 £26,992 £30,982 £34,131 £32,783 £30,625 £39,005

For Leeds call Jonathan Pearson 0113 2000 2315 London call David Gettins 0207 654 1405

Manchester call Derek Mackenzie 0161 888 2531 Edinburgh call Russell Davidson 0131 748 6498

Lorien Contract & Permanent IT Recruitment Survey Guide 08/09

Average Annual Salary by Region

Lorien Contract & Permanent IT Recruitment Survey Guide 08/09

36

á Case Study – Swinton

Permanent Supply

Swinton is the biggest high street insurance broker with branches covering 90% of the UK. Locations Manchester and Halifax Solution Lorien provides a dedicated account team who work to a strict set of Key Performance Indicators and a two-way Service Level Agreement. Lorien provides a very visible service that includes monthly site meetings, performance reviews with Swinton HR, and regular account development meetings with individual hiring managers. Lorien also provides a number of value added initiatives including management information reports, salary/rate data and monthly market intelligence reports.

Lorien has filled a vast range of permanent and contract IT roles during our relationship.

Results Lorien is proud to have received the following testimonial from Swinton: “Lorien has been a preferred supplier for the provision of IT staff to Swinton Insurance for over 8 years. Throughout this time I have always been highly impressed with the level of service offered, to such an extent that Lorien's dominance of our IT recruitment has resulted in them attaining exclusive supplier status over their competitors in the last 2 years. The level of commitment and professionalism demonstrated by all of Lorien's staff has consistently been of a very high standard and I have always found them to be an organisation ready to go the extra mile to find the right candidate, even on the most demanding of roles. Over the years Swinton has tested Lorien's ability to supply a wide variety of IT staff and they've proven able to source skills across the complete IT spectrum time and again. I wouldn't hesitate to recommend Lorien to another organisation seeking a professional and responsive service from an IT recruitment supplier.”

Graham Dunn – Senior HR Advisor

37

Roles & Skills covered Software Tester - Systems Tester - Test Manager Data Management - Databases - Project Lifecycle Tools Firewalls & Network Security - Networking & Communications Systems Management - TCP/IP - Windows Server 2003

Lorien Contract & Permanent IT Recruitment Survey Guide 08/09

รก Testing

38

á Testing

Lorien Contract & Permanent IT Recruitment Survey Guide 08/09

Contract IT Roles & Skills

Average Daily Rate Low

Medium

High

Software Tester

£160

£280

£400

Systems Tester

£320

£360

£400

Test Manager

£336

£400

£528

Data Management

£300

£330

£375

Databases

£300

£330

£375

Project Lifecycle Tools

£322

£375

£450

RDBMS (Relational Databases)

£300

£337

£375

Testing Tools & Disciplines

£330

£375

£450

User Acceptance Testing

£375

£396

£425

Role / Skill

á Testing

39

Contract IT Roles & Skills

North East

North West

South West

South East

Software Tester

£200

£198

£250

£250

£250

£250

£289

Systems Tester

£310

£315

£250

£324

£235

£290

£318

Test Manager

£479

£448

£432

£445

£391

£425

£488

Data Management

£375

£400

£445

£432

£263

£375

£419

Databases

£400

£400

£400

£400

£400

£400

£450

Project Lifecycle Tools

£325

£325

£325

£325

£325

£325

£325

RDBMS (Relational Databases)

£400

£400

£450

£342

£290

£389

£465

Testing Tools & Disciplines

£375

£375

£375

£375

£375

£375

£375

User Acceptance Testing

£600

£271

£323

£389

£314

£315

£425

Role / Skill

Scotland Midlands

London

Lorien Contract & Permanent IT Recruitment Survey Guide 08/09

Daily Rate by Region

40

á Testing

Lorien Contract & Permanent IT Recruitment Survey Guide 08/09

Permanent IT Roles & Skills

Average Annual Salary Low

Medium

High

Software Tester

£22,500

£26,000

£29,875

Systems Tester

£23,450

£29,500

£36,246

Test Manager

£41,000

£45,000

£54,500

Data Management

£28,000

£30,500

£38,496

Databases

£28,000

£30,000

£39,500

Project Lifecycle Tools

£28,000

£35,000

£51,000

RDBMS (Relational Databases)

£28,000

£30,500

£37,750

Testing Tools & Disciplines

£28,000

£35,000

£51,000

User Acceptance Testing

£21,000

£30,900

£45,000

Role / Skill

To find out how Lorien can

make a positive impact on your recruitment contact, call us today

á Testing

41

Permanent IT Roles & Skills

Role / Skill

North East

North West

South West

South East

Scotland Midlands

London

Software Tester

£29,750 £30,232 £29,357 £29,976 £32,083 £26,900 £31,392

Systems Tester

£28,000 £30,071 £32,100 £33,132 £28,000 £29,500 £38,000

Test Manager

£37,000 £42,982 £47,891 £55,670 £52,537 £54,286 £62,102

Data Management

£21,200 £37,111 £38,055 £43,599 £35,618 £37,500 £52,757

Databases

£29,000 £28,500 £30,000 £32,000 £29,000 £30,000 £35,000

Project Lifecycle Tools

£33,000 £35,000 £36,000 £40,000 £32,000 £35,000 £43,000

RDBMS (Relational Databases)

£31,444 £33,343 £41,020 £42,226 £38,847 £35,750 £54,774

Testing Tools & Disciplines

£29,000 £31,000 £29,000 £32,000 £28,000 £30,000 £36,000

User Acceptance Testing

£36,440 £33,682 £36,028 £42,820 £31,071 £37,250 £51,055

For Leeds call Jonathan Pearson 0113 2000 2315 London call David Gettins 0207 654 1405

Manchester call Derek Mackenzie 0161 888 2531 Edinburgh call Russell Davidson 0131 748 6498

Lorien Contract & Permanent IT Recruitment Survey Guide 08/09

Average Annual Salary by Region

Lorien Contract & Permanent IT Recruitment Survey Guide 08/09

42

รก Lorien Loyalty Scheme At Lorien, our aim is to work with you in an exclusive partnership to understand your core values and individual requirements.

One way in which we achieve this, is by recognising and rewarding your loyalty. At Lorien, we ensure that you are provided with a first class service and quality candidates in order to gain and earn your loyalty. The Lorien Loyalty Scheme has been developed to reward this loyalty.

The Lorien Loyalty Scheme encompasses several benefits for you, which allows you to save money, keeps you up-to-date on the issues surrounding recruitment and how this will affect your particular industry and finally, will provide you with the dedicated support that you deserve.

Should you have any immediate questions regarding the Lorien Loyalty Scheme, please do not hesitate to contact us: Call: James Kelly on 0207 654 1111 Email: lorienloyalty@lorien.co.uk

43

Seminars The Lorien Loyalty Scheme will provide you with details and invites to seminars which would have a particular emphasis on the issues that matter to you which would include topics such as recruitment and employment legislation.

Discounted advertising With the Lorien Loyalty Scheme you are provided with the opportunity to save up to 20% off all forms of advertising media.

Salary Guides As Lorien Loyalty Scheme member, you will have the opportunity to receive the latest guides on salaries in a format of your choice. Also, your dedicated account manager will be available to discuss salary advice throughout the duration of any assignment you have with Lorien.

Skills testing At Lorien, we utilise an accredited system for online skills testing, which allows you to be certain you have selected the right candidate for an interview. The tests encompass a wide range of skills and modern software packages to enable you to make the correct decision.

Free graphical e-marketing Lorien frequently carry out targeted e-mail campaigns that are designed to focus the eye of job seekers. We find that this generates a high level of candidate interest.

Lorien will produce one of these campaigns for each permanent position registered allowing the role to gain as much exposure as possible, and this will be provided free of charge.

Dedicated Personal service As a Lorien Loyalty Scheme member, you will be assigned a personal account manager to ensure all of your recruitment needs are met and to answer any specific questions / queries you may have.

Lorien Contract & Permanent IT Recruitment Survey Guide 08/09

รก Benefits of the Lorien Loyalty Scheme

á Lorien Contacts Leeds Office

Manchester Office

Oak House Park Lane Leeds LS3 1EL

30 Brindley Park City Park Manchester M16 9HQ

Contact:

Contact:

Jonathan Pearson Director

Derek Mackenzie Director

Tel: 0113 200 2315

Tel: 0161 888 2531

E-mail: jonathan.pearson@lorien.co.uk

E-mail: derek.mackenzie@lorien.co.uk

London Office

Edinburgh Office

3rd Floor 107 Leadenhall Street London EC3A 4AF

9-10 St Andrew Square Edinburgh EH2 2AF

Contacts:

Russell Davidson Director

David Gettins Corporate Accounts – Director

Tel: 0207 654 1405 E-mail: david.gettins@lorien.co.uk Kelvin Hewett New Client Services – Director

Tel: 0207 654 1120 E-mail: kelvin.hewett@lorien.co.uk

Contact:

Tel: 0131 748 6498 E-mail: russell.davidson@lorien.co.uk