Hwl presentation international 16 x10 low

Welcome to Hellmann (Please include the logo of the client and delete this text)

We

Are Hellmann

Corporate DNA F irst, people first A ll about the customers, always M aking it work better, everyday I nnovation and entrepreneurship L ive sustainability Y ou and Me! We

Are Hellmann

History 4th generation family owned

Osnabrueck

1871

Founded by Carl Heinrich Hellmann in Germany, delivering goods by horse-drawn cart

1925

One of the first companies to replace their horsedrawn fleet with coal powered trucks

1935

Large scale consolidated freight terminal begins operations

1949

Branch opens in Hamburg

1960 Facility for consolidated cargo completed in Osnabrueck with the first European under floor chain conveyor sourced in Chicago by Joachim and Heinz Hellmann

Miami

History 1976

Founding member of the DPD parcel system service

1982

First Asian office opens in Hong Kong followed soon after by offices throughout Asia

1987

Operations begin in Sydney Australia and one year later in New Zealand

1988

First US office opens in Long Beach, California with further expansion in the US, Canada, Mexico and South America

1992

The network expands into Eastern Europe

Birmingham

Melbourne

History 1996

The company celebrates 125 years; First logistic services provider in Germany to be certified ISO 14001 Environmental Management system

2002

Global gross revenue exceeds two billion Euro

2006

Hellmann receives the “Award of Excellence� from the Global Institute of Logistics

2007

Globally certified ISO 9001 Quality Management system

2009

Opening of a temperature controlled hub in New Zealand

Shanghai

Facts & Figures 2011  Employees

10,003 people working in 221 branches in 54 countries Employment Growth (2004-2011) 12000 10000

8556

10003 8900 86529228

7285 6575 6011

8000 6000

Employees

4000 2000 0

2004

2006

2008

2010

 The network

More than 19,300 people working in 443 branches in 157 countries

Los Angeles

Facts & Figures 2011  Turnover

2.581 billion euro Development of turnover (2004-2011) Warzawa

3

2,5092,647 2,119

2,5

2,82 2,872 2,47 2,652,581

2 1,5

Turnover

1 0,5 0

2004

 Shipments

15.222 million

2006

2008

2010

Hellmann’s exclusive network

443 branches in 157 countries

Members of the Main Board

Jost Hellmann, Manfred Fischer, Mark Hellmann, Carsten Fuhlendorf, Karl Engelhard & Klaus Hellmann

International Executive Board

Jens Tarnowski, Mark Hellmann, Klaus Hellmann, Manfred Fischer, James Gootee, Jost Hellmann, Roger Haeussler; not in the picture: Carsten Fuhlendorf

European Board

Jost Hellmann Klaus Hellmann

Hartmut Krehenbrink

Stefan Wimmer

Karl Engelhard

Juergen Burger

Manfred Fischer

Felix Scherberich

Carsten Fuhlendorf

Global Products and Services

Products and Services & Industry Solutions Portfolio National and European Groupage

Courier-, Express-, Parcel Service

Contract Airfreight Logistics & Seafreight Consulting Sea-Air Customs brokerage

Direct Load Rail Solutions

ITSolutions

Industry Solutions: Agricultural Logistics  Automotive  Cruise Logistics  Fashion  Healthcare  Marine Solutions  Perishable Logistics  Public Private Partnership  Renewable Logistics

Business Development

Air Freight Keeping you ahead around the clock and around the world  Daily consolidation  IATA direct loading  Strategic gateways  Full and partial charters  On-board courier services  Customs brokerage  Import, export and trans-shipment  Handling of heavy and/or dangerous goods  Assembly and distribution  Packaging, crating, and short-term warehousing  Palletized cargo  Global preferred carriers

Sea Freight Benefit from strong ties spanning all seven seas  NVOCC consolidation services with Pelorus Ocean Line  Full project co-ordination  Door-to-door service for LCL and FCL  Multi country/ buyer‘s consolidation  Pre-booking of shipments  Cartage and inland freight by truck or rail  Warehousing and storage  Export packaging and crating  On-pier cargo inspection  Full and partial charters  Customs brokerage  Complete documentation services  Consular work

Sea-Air Combined advantages of air and sea freight  More affordable than direct air freight and     

faster than sea freight Intermodal transport system Deadlines held and freight rates reduced Best routes between points of departure and destination Available on all main routes from Asia to Europe or US via hub in Dubai or in Vancouver Cooperation with reliable carriers

Contract Logistics & Consulting Developing and implementing tailor-made logistics solutions along the supply chain  Warehousing & value added services  Inbound and outbound logistics  Distribution  Reverse Logistics  EDI and eCommerce

Industry Solutions

Automotive Logistics

Individualized automotive logistics solutions for procurement, production and distribution  Proven global automotive logistics experience  Dedicated professionals  Monitoring of delivery schedules  Consolidation  Transport by road / air / sea  Warehousing and short-term storage  Sequencing  Optimized packaging  Delivery directly to the assembly lines  Empties & retour management  Quality management following VDA 6.2

Marine Solutions Custom-designed products to meet the most timesensitive shipping needs  24/7 availability  Tailor-made solutions for the cruise and yachting     

industries, cargo carriers and shipyards On-board courier On-line inventory / stock report Replacement parts stockpiling Express service Charter service

Cruise Line Solutions Providing a complete range of services tailored to the cruise industry    

     

Full Service Forwarding & Brokerage Domestic Transportation Local & Shipside pick-up and delivery Warehousing and Distribution  Crossdock, consolidation or pick from stock  Food and beverage (Perishable) Logistics Reverse Logistics: landed goods and offloads Dry-dock and new build projects Inaugurals Project / Oversized cargo Vendor management Information Technology Solutions designed specifically for the cruise industry

Fashion Logistics Tailor-made solutions for your fashion logistics needs  Hanging garments (bar/ string hanging)  Packaged goods  Climate-controlled storage units  Event monitoring and KPI reporting  Tailored and integrative IT tools  Value added services such as warehousing, preparation of

goods, pick & pack, quality control, distribution to POS  eCommerce & integrated fulfillment solutions

Perishable Logistics Sensitive handling of your sensitive shipments  Export and import  Air and sea freight  Air and vessel charters  Trucking  Intermodal transportation  Consolidation and deconsolidation  Quality inspection  Cool and freezer storage facilities  Pre-cooling, re-icing, wet & dry ice  Computerized inventory  Special packaging  Labeling  Live animal transport (farm/zoo)

Healthcare Logistics Ultra-careful handling to the most stringent shipping standards  Validated freight management (including route validation      

and hub management) Leading healthcare standard-compliant Quality Management System Dedicated personnel Specialized packaging services Full supply chain visibility and ‘cool chain’ event tracking Total solution design and implementation

Hospital Logistics Sensitive logistic services specifically for hospital requirements  Transportation of medical goods  Handling of pharmaceuticals  Waste management  Mail and courier services  Purchasing and procurement  Warehousing  Transports of patients  Archiving services

Public Private Partnership LHBw = Lion Apparel, Hellmann and the German Army (25,1%)  Clothing Management  Procurement  Transport  Warehousing  Supply clothes to the soldiers  Washing / Cleaning  Maintenance  Decrease of warehouse capacity  Optimization of processes

Hellmann Process Management

360º process management expertise that keeps your business moving forward  WEEE/RoHS/REACh/CE/EuP waste and environmental

management consulting  Individual reverse/retour logistics solutions  EfB/ElektroG-certified recycling and individual disposal of:  Used electrical and electronic devices  Production overstocks

eCommerce The fulfillment solutions from a single source  eShop and consulting  Content management  Risk management  Debtors management, demand notes and collection  Customer service  Online marketing  Photo studio and copywriting  Logistics and individual industry solutions  Distribution and return shipment management  Integrated IT services

HIT – Hellmann Information Tool Individual access to information  Tracking & Tracing  Purchase Order Management  Air & Sea Freight:  Interactive reporting  Contract Logistics:  Inventory management and monitoring

Sustainability Our focus: sustainable development  DIN EN ISO 14001:2005 since 1996  Quality Management - DIN EN ISO 9001:2008 since 1992,

136 locations certified worldwide  Additional Certificates:  VDA 6.2 – Standard for the automotive industry  HACCP – for the food production industry

Environmental Management System First logistic service provider in Germany to be certified ISO 14001  Internationally certified stations include Miami (US),

Lichfield (UK) and Hong Kong (CN)  Publish comprehensive yearly report on all our

environmental activities

Sustainability Principles of sustainability

 Economic Responsibility  Environmental Responsibility  Social Responsibility

Economic responsibility  Adding value and creating profit to serve the interests of all

direct stakeholders – employees included  Ensuring the sustainability of our company by:  Optimizing all business processes  Developing long-lasting partnerships with suppliers and

customers

Environmental responsibility  Environmentally friendly truck fleet (meeting new European        

emission standard) Use of new truck models Optimization of vehicle aerodynamics Environmentally friendly fuel Lubricants made of renewable resources Use of environmentally friendly paper Use of telematic systems Environmentally friendly waste recycling and disposal Support of environmental activities

Social responsibility  Operational school networks  External social consulting  Support of parental part-time employees  Information to promote health  Career advancement  Sponsoring of charity activities  Combination of family and work  In-house training

Academy Personnel development based on our competency model: ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪

Assessment days for trainees and potential employees Combination of traineeship and studies Regular evaluation interviews of staff Training and knowledge transfer workshops 270 degree evaluation for managers Management training programs Mentoring programs Talent management Succession planning

Thank you for your attention!